<data xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<row _id="1"><pk_ticket>122791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-04T00:00:00</td_created><th_created>11:03:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DE DOMICILI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2"><pk_ticket>122851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-04T00:00:00</td_created><th_created>11:34:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT DE PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3"><pk_ticket>122913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-04T00:00:00</td_created><th_created>12:22:05</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD TERRAZA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4"><pk_ticket>123103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-04T00:00:00</td_created><th_created>14:48:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5"><pk_ticket>123142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-04T00:00:00</td_created><th_created>16:58:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6"><pk_ticket>123160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-04T00:00:00</td_created><th_created>18:50:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7"><pk_ticket>123265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-05T00:00:00</td_created><th_created>10:31:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OCUPACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8"><pk_ticket>123294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-05T00:00:00</td_created><th_created>10:54:58</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASSA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9"><pk_ticket>123408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-05T00:00:00</td_created><th_created>12:42:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO TERRASSA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10"><pk_ticket>123431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-05T00:00:00</td_created><th_created>12:45:08</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11"><pk_ticket>123451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-05T00:00:00</td_created><th_created>13:06:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12"><pk_ticket>123603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>09:56:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIÓ</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13"><pk_ticket>123689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>10:49:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14"><pk_ticket>123704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>11:06:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15"><pk_ticket>123715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>11:15:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16"><pk_ticket>123721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>11:23:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TERRASSES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17"><pk_ticket>123785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>12:06:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18"><pk_ticket>123789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>12:11:28</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19"><pk_ticket>123913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>13:38:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL AIGUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20"><pk_ticket>123976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>16:23:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASSA BAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21"><pk_ticket>123989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>17:19:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22"><pk_ticket>123994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>17:45:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23"><pk_ticket>123998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-07T00:00:00</td_created><th_created>18:00:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24"><pk_ticket>124078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>10:03:17</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR DADES INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25"><pk_ticket>124083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>10:03:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26"><pk_ticket>124090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>10:16:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="27"><pk_ticket>124095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>10:22:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28"><pk_ticket>124131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>11:00:35</th_created><val_days_resolution>11.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE TECNIC URBANISME</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29"><pk_ticket>124138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>11:11:46</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30"><pk_ticket>124152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>11:28:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VETLLADORS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="31"><pk_ticket>124240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>12:24:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CAMBI DOMICILIACIO BANCARIA DE REBUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="32"><pk_ticket>124375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>14:41:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="33"><pk_ticket>124377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>14:46:47</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="34"><pk_ticket>124380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>14:47:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="35"><pk_ticket>124402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>17:10:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIONS TERRASSES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="36"><pk_ticket>124407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-08T00:00:00</td_created><th_created>17:35:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="37"><pk_ticket>124453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>08:47:39</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT LLIC OBRES MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="38"><pk_ticket>124675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>11:21:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="39"><pk_ticket>124736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>11:53:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="40"><pk_ticket>124755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>12:08:05</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VELADORS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="41"><pk_ticket>124829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>12:42:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="42"><pk_ticket>124913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>13:09:01</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>55</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="43"><pk_ticket>124953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>13:33:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT CORRENT PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="44"><pk_ticket>125005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>14:11:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="45"><pk_ticket>125033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>14:48:35</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="46"><pk_ticket>125038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>15:04:05</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERRASSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="47"><pk_ticket>125039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>15:05:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAULES I CADIRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="48"><pk_ticket>125042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>15:12:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO TERRASA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="49"><pk_ticket>125061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>16:20:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="50"><pk_ticket>125072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>16:55:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT COMERÇ</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="51"><pk_ticket>125080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>17:19:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS SEU ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="52"><pk_ticket>125096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>17:57:17</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASSA BAR</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="53"><pk_ticket>125099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>18:02:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="54"><pk_ticket>125104</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-11T00:00:00</td_created><th_created>18:31:53</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR UN PERMIS OBRES</txt_summary><val_time_spent>48</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="55"><pk_ticket>125135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>08:37:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="56"><pk_ticket>125153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>09:05:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="57"><pk_ticket>125167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>09:20:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RESGITRE</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="58"><pk_ticket>125262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>10:26:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TARGETA APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="59"><pk_ticket>125299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>10:46:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="60"><pk_ticket>125330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>11:08:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="61"><pk_ticket>125416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>12:04:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUDA COMERÇOS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="62"><pk_ticket>125470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>12:26:45</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="63"><pk_ticket>125541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-12T00:00:00</td_created><th_created>13:09:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="64"><pk_ticket>125842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>10:17:41</th_created><val_days_resolution>4.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VOLANT EMPADRONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="65"><pk_ticket>125882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>10:47:03</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRAMITACIO INSTANCIA</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="66"><pk_ticket>125952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>11:23:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="67"><pk_ticket>125988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>11:40:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FI OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="68"><pk_ticket>126192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>13:53:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="69"><pk_ticket>126193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>13:54:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="70"><pk_ticket>126216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>14:30:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL CARRER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="71"><pk_ticket>126220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>14:40:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="72"><pk_ticket>126222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>14:44:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="73"><pk_ticket>126233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>15:35:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="74"><pk_ticket>126238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>15:51:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDCATMOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="75"><pk_ticket>126257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>16:41:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="76"><pk_ticket>126259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>16:47:28</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="77"><pk_ticket>126264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>17:01:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO LLICENCIA TERRASA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="78"><pk_ticket>126274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>17:47:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="79"><pk_ticket>126278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-13T00:00:00</td_created><th_created>18:04:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="80"><pk_ticket>126303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>08:36:01</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT TERRASSA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="81"><pk_ticket>126314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>08:57:46</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="82"><pk_ticket>126392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>10:05:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT COMERÇ</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="83"><pk_ticket>126484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>11:13:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA COTXE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="84"><pk_ticket>126581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>12:25:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS PERSIANA AIXECADA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="85"><pk_ticket>126619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>12:59:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="86"><pk_ticket>126622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>13:00:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OCUPACIO DE LA VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="87"><pk_ticket>126669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>13:14:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="88"><pk_ticket>126711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>13:42:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="89"><pk_ticket>126722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>13:57:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRACES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="90"><pk_ticket>126744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>14:15:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="91"><pk_ticket>126815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-14T00:00:00</td_created><th_created>17:44:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="92"><pk_ticket>126935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>10:15:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA WEB</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="93"><pk_ticket>126983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>10:59:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="94"><pk_ticket>127028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>11:26:16</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA + ALTA IDCAT MOBIL</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="95"><pk_ticket>127063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>11:43:52</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OCUPACIO CARRER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="96"><pk_ticket>127070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>11:48:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="97"><pk_ticket>127083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>12:02:59</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VOLANT EMPADRONAMENT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="98"><pk_ticket>127120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>12:28:58</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="99"><pk_ticket>127176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>13:06:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="100"><pk_ticket>127204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>13:32:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="101"><pk_ticket>127247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>15:17:37</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="102"><pk_ticket>127251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>15:50:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="103"><pk_ticket>127278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-15T00:00:00</td_created><th_created>18:14:45</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VELADORS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="104"><pk_ticket>127316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>09:04:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="105"><pk_ticket>127415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>10:39:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="106"><pk_ticket>127455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>10:54:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="107"><pk_ticket>127462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>10:59:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="108"><pk_ticket>127464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>11:00:35</th_created><val_days_resolution>3.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VOLANT PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="109"><pk_ticket>127498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>11:17:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="110"><pk_ticket>127782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>13:48:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="111"><pk_ticket>127828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-18T00:00:00</td_created><th_created>14:30:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="112"><pk_ticket>128126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>11:26:59</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="113"><pk_ticket>128265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>12:41:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICIATCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="114"><pk_ticket>128316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>13:20:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBERTURA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="115"><pk_ticket>128426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>16:17:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENOTUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="116"><pk_ticket>128432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>16:43:06</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="117"><pk_ticket>128440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>17:08:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="118"><pk_ticket>128455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>18:19:06</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="119"><pk_ticket>128457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>18:23:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="120"><pk_ticket>128462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>19:09:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="121"><pk_ticket>128468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-19T00:00:00</td_created><th_created>19:50:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="122"><pk_ticket>128501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>09:02:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="123"><pk_ticket>128550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>09:36:49</th_created><val_days_resolution>29.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO LICITACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="124"><pk_ticket>128624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>10:26:02</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENOTUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="125"><pk_ticket>128676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>11:08:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="126"><pk_ticket>128789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>12:36:05</th_created><val_days_resolution>1.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="127"><pk_ticket>128887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>13:38:20</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="128"><pk_ticket>128986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-01-20T00:00:00</td_created><th_created>18:54:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="129"><pk_ticket>129058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>09:30:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>AJUTS PETIT COMERÇ</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="130"><pk_ticket>129069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>09:38:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="131"><pk_ticket>129131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>10:32:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="132"><pk_ticket>129170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>10:52:32</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTÀNCIA GENÈRICA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="133"><pk_ticket>129274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>12:02:05</th_created><val_days_resolution>17.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT COMERÇS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="134"><pk_ticket>129280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>12:08:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="135"><pk_ticket>129350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>12:48:05</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="136"><pk_ticket>129403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>13:33:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="137"><pk_ticket>129408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>13:39:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="138"><pk_ticket>129466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>14:35:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="139"><pk_ticket>129468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-21T00:00:00</td_created><th_created>14:36:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="140"><pk_ticket>129575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>09:33:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="141"><pk_ticket>129622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>10:15:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="142"><pk_ticket>129623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>10:16:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT LITERAL NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="143"><pk_ticket>129635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>10:31:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="144"><pk_ticket>129658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>10:40:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="145"><pk_ticket>129666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>10:47:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="146"><pk_ticket>129690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>11:16:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="147"><pk_ticket>129696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>11:21:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="148"><pk_ticket>129738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>11:40:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="149"><pk_ticket>129740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>11:41:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="150"><pk_ticket>129754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>11:55:19</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>53</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="151"><pk_ticket>129867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>13:11:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="152"><pk_ticket>129909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>13:55:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="153"><pk_ticket>129924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>14:10:27</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="154"><pk_ticket>129964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>15:51:54</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="155"><pk_ticket>129969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>16:54:48</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  CERTIFICAT DIGITAL</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="156"><pk_ticket>129978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-22T00:00:00</td_created><th_created>18:28:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="157"><pk_ticket>130212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>11:14:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="158"><pk_ticket>130213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>11:15:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="159"><pk_ticket>130306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>11:58:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>BAIXA VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="160"><pk_ticket>130349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>12:31:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIIXA GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="161"><pk_ticket>130371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>12:43:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA AJUNTAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="162"><pk_ticket>130454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>13:13:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="163"><pk_ticket>130488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-25T00:00:00</td_created><th_created>13:36:16</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="164"><pk_ticket>130663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>09:13:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO TERRAÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="165"><pk_ticket>130787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>10:29:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="166"><pk_ticket>130788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>10:32:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE OBERTURA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="167"><pk_ticket>130807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>10:40:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="168"><pk_ticket>130879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>11:25:33</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>16</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="169"><pk_ticket>130889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>11:28:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="170"><pk_ticket>130965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>12:19:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="171"><pk_ticket>131048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>13:01:08</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD TERRASA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="172"><pk_ticket>131160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:17:06</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="173"><pk_ticket>131173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:24:10</th_created><val_days_resolution>2.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="174"><pk_ticket>131177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:25:38</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="175"><pk_ticket>131183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:27:07</th_created><val_days_resolution>3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="176"><pk_ticket>131203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:35:40</th_created><val_days_resolution>4.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="177"><pk_ticket>131210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:40:37</th_created><val_days_resolution>5.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="178"><pk_ticket>131224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:47:20</th_created><val_days_resolution>5.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>Fwd: Pago plusvalía</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="179"><pk_ticket>131241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>14:55:40</th_created><val_days_resolution>22.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="180"><pk_ticket>131266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>15:03:06</th_created><val_days_resolution>12.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT D'EMPADRONAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="181"><pk_ticket>131271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>15:04:10</th_created><val_days_resolution>14.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="182"><pk_ticket>131270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>15:04:10</th_created><val_days_resolution>14.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MINUSVALID</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="183"><pk_ticket>131306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>16:22:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="184"><pk_ticket>131320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>17:19:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="185"><pk_ticket>131335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-26T00:00:00</td_created><th_created>18:18:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="186"><pk_ticket>131515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-27T00:00:00</td_created><th_created>10:51:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="187"><pk_ticket>131631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-27T00:00:00</td_created><th_created>11:43:23</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="188"><pk_ticket>131641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-27T00:00:00</td_created><th_created>11:47:48</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT COMERÇ</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="189"><pk_ticket>131945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-27T00:00:00</td_created><th_created>19:11:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="190"><pk_ticket>131980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-01-28T00:00:00</td_created><th_created>09:14:34</th_created><val_days_resolution>13.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECEPCIO SOL.LICITUD</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="191"><pk_ticket>132161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-28T00:00:00</td_created><th_created>11:22:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL FIANÇA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="192"><pk_ticket>132353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-28T00:00:00</td_created><th_created>13:31:01</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="193"><pk_ticket>132516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-28T00:00:00</td_created><th_created>19:49:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="194"><pk_ticket>132614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>10:21:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESMENES EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="195"><pk_ticket>132635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>10:42:31</th_created><val_days_resolution>34.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IAE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="196"><pk_ticket>132759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>12:00:44</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="197"><pk_ticket>132763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>12:08:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="198"><pk_ticket>132811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>12:50:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="199"><pk_ticket>132867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIFICAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="200"><pk_ticket>132938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>13:56:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="201"><pk_ticket>132962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-29T00:00:00</td_created><th_created>15:11:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="202"><pk_ticket>132997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-01-30T00:00:00</td_created><th_created>12:13:32</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR HISTORIC PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="203"><pk_ticket>133018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>08:52:12</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="204"><pk_ticket>133028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>09:00:49</th_created><val_days_resolution>8.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="205"><pk_ticket>133042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>09:20:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLRS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="206"><pk_ticket>133083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>09:57:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="207"><pk_ticket>133234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>11:07:07</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA EMPADRONAMENT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="208"><pk_ticket>133236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>11:08:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="209"><pk_ticket>133290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>11:23:41</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="210"><pk_ticket>133341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>11:53:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="211"><pk_ticket>133344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>11:55:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="212"><pk_ticket>133407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>12:15:10</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="213"><pk_ticket>133482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>12:52:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="214"><pk_ticket>133492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>13:00:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="215"><pk_ticket>133577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>13:51:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="216"><pk_ticket>133592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>14:06:21</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="217"><pk_ticket>133615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>14:26:40</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="218"><pk_ticket>133616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>14:27:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="219"><pk_ticket>133630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>14:44:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="220"><pk_ticket>133639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>15:14:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VOT PER CORREU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="221"><pk_ticket>133647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>15:37:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="222"><pk_ticket>133650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>15:49:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="223"><pk_ticket>133684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>17:48:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="224"><pk_ticket>133695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>18:48:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="225"><pk_ticket>133696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-01T00:00:00</td_created><th_created>18:51:32</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMCIO OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="226"><pk_ticket>133722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>08:27:06</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="227"><pk_ticket>133783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>09:30:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="228"><pk_ticket>133796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>09:45:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="229"><pk_ticket>133810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>10:02:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUDA NOTIFICACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="230"><pk_ticket>133828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>10:15:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="231"><pk_ticket>133878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>10:25:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="232"><pk_ticket>133896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>10:36:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PALMIRA DOMENECH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="233"><pk_ticket>133914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>10:48:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="234"><pk_ticket>134060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>11:46:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="235"><pk_ticket>134099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>12:06:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="236"><pk_ticket>134111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>12:15:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="237"><pk_ticket>134174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>12:46:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="238"><pk_ticket>134202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>13:04:33</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="239"><pk_ticket>134235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>13:17:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="240"><pk_ticket>134241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>13:19:32</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="241"><pk_ticket>134273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>13:30:43</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="242"><pk_ticket>134336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>14:13:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="243"><pk_ticket>134357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>15:00:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="244"><pk_ticket>134368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>15:14:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLOGUER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="245"><pk_ticket>134370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>15:16:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="246"><pk_ticket>134404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>17:13:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR BECA ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="247"><pk_ticket>134407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>17:27:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="248"><pk_ticket>134409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>17:31:32</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="249"><pk_ticket>134410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>17:33:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="250"><pk_ticket>134416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>17:48:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="251"><pk_ticket>134423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-02T00:00:00</td_created><th_created>18:15:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="252"><pk_ticket>134468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>08:25:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="253"><pk_ticket>134513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>09:29:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="254"><pk_ticket>134514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>09:29:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="255"><pk_ticket>134523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>09:40:41</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="256"><pk_ticket>134545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>10:02:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA AJUTS I SUBVENCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="257"><pk_ticket>134624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>10:33:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="258"><pk_ticket>134752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>11:37:39</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="259"><pk_ticket>134756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>11:40:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR FIRMAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="260"><pk_ticket>134759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>11:41:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="261"><pk_ticket>134830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>12:23:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="262"><pk_ticket>134834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>12:26:55</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="263"><pk_ticket>134938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>13:28:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SERVEI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="264"><pk_ticket>134979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>13:36:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="265"><pk_ticket>134981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>13:38:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="266"><pk_ticket>134988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>13:44:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="267"><pk_ticket>135000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>13:49:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="268"><pk_ticket>135036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>14:45:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT ITVM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="269"><pk_ticket>135059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>16:47:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="270"><pk_ticket>135073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>17:20:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DE DOCUEMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="271"><pk_ticket>135083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>17:59:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="272"><pk_ticket>135097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>18:53:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="273"><pk_ticket>135099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>18:58:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="274"><pk_ticket>135102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>19:38:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="275"><pk_ticket>135107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-03T00:00:00</td_created><th_created>22:21:32</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO BECA ESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="276"><pk_ticket>135147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>09:15:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="277"><pk_ticket>135213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>09:58:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="278"><pk_ticket>135223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>10:08:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="279"><pk_ticket>135277</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>10:47:09</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTALACIO IDCAT</txt_summary><val_time_spent>57</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="280"><pk_ticket>135333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>11:37:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="281"><pk_ticket>135399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>12:15:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="282"><pk_ticket>135410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>12:23:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="283"><pk_ticket>135517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>13:21:20</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLIC OBRA MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="284"><pk_ticket>135531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>13:28:34</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="285"><pk_ticket>135641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>17:06:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="286"><pk_ticket>135647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>17:34:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT BANCARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="287"><pk_ticket>135649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>17:44:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="288"><pk_ticket>135653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>17:56:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRESPAS ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="289"><pk_ticket>135664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>18:57:33</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="290"><pk_ticket>135671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-04T00:00:00</td_created><th_created>19:34:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="291"><pk_ticket>135696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>08:47:25</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NUMERO COMPTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="292"><pk_ticket>135738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>09:45:53</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENTRE CIVIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="293"><pk_ticket>135747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>09:51:50</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="294"><pk_ticket>135848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>11:14:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="295"><pk_ticket>135859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>11:23:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="296"><pk_ticket>135924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>11:52:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA INEM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="297"><pk_ticket>135927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>11:54:24</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="298"><pk_ticket>135940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>12:07:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="299"><pk_ticket>135951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>12:17:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="300"><pk_ticket>136008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>13:04:34</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL.LICITUD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="301"><pk_ticket>136013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>13:13:46</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="302"><pk_ticket>136086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>14:25:14</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>DESCARREGA CERTIFICAT DIGITAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="303"><pk_ticket>136096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>14:46:25</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="304"><pk_ticket>136108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>15:41:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPORTAR IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="305"><pk_ticket>136148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>18:11:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="306"><pk_ticket>136157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-05T00:00:00</td_created><th_created>19:06:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="307"><pk_ticket>136172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-06T00:00:00</td_created><th_created>02:36:32</th_created><val_days_resolution>6.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>VOLANT PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="308"><pk_ticket>136245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>09:19:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="309"><pk_ticket>136258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>09:32:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="310"><pk_ticket>136261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>09:38:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DE DOCUMENATCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="311"><pk_ticket>136290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>09:53:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT OPOSICION</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="312"><pk_ticket>136313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>10:09:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTRASCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="313"><pk_ticket>136385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>10:45:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="314"><pk_ticket>136413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>10:58:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="315"><pk_ticket>136419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>11:03:28</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="316"><pk_ticket>136479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>11:36:22</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>DESCARGA CERTIFICAT DIGITAL</txt_summary><val_time_spent>36</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="317"><pk_ticket>136553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:23:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ENTITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="318"><pk_ticket>136572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:28:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="319"><pk_ticket>136574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:28:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESCOLAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="320"><pk_ticket>136579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:34:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD AJUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="321"><pk_ticket>136582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:36:33</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="322"><pk_ticket>136604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:50:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="323"><pk_ticket>136608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:54:35</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="324"><pk_ticket>136614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>12:57:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="325"><pk_ticket>136678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>13:35:11</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="326"><pk_ticket>136692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>13:41:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="327"><pk_ticket>136715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>13:57:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="328"><pk_ticket>136725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>14:12:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="329"><pk_ticket>136756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>15:06:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="330"><pk_ticket>136767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>15:48:36</th_created><val_days_resolution>5.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="331"><pk_ticket>136770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>15:50:43</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="332"><pk_ticket>136783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>16:42:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="333"><pk_ticket>136789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>16:55:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT USOS SOLAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="334"><pk_ticket>136792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>17:01:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="335"><pk_ticket>136817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>18:37:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="336"><pk_ticket>136818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-08T00:00:00</td_created><th_created>18:41:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="337"><pk_ticket>136836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>08:17:24</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL.LEGACIO MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="338"><pk_ticket>136838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>08:29:34</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="339"><pk_ticket>136843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>08:45:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="340"><pk_ticket>136845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>08:54:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENATCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="341"><pk_ticket>136852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>09:09:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COM OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="342"><pk_ticket>136935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>10:08:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="343"><pk_ticket>136942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>10:10:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="344"><pk_ticket>136948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>10:12:33</th_created><val_days_resolution>10.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="345"><pk_ticket>136997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>10:43:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="346"><pk_ticket>137007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>10:52:32</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="347"><pk_ticket>137013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>10:56:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="348"><pk_ticket>137019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>11:04:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="349"><pk_ticket>137056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>11:14:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="350"><pk_ticket>137101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>11:43:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="351"><pk_ticket>137133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>11:59:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="352"><pk_ticket>137184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>12:35:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="353"><pk_ticket>137186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>12:36:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="354"><pk_ticket>137197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>12:37:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="355"><pk_ticket>137216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>12:40:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="356"><pk_ticket>137241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>12:55:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBERTURA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="357"><pk_ticket>137332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>13:53:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="358"><pk_ticket>137350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>14:16:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA AL PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="359"><pk_ticket>137391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>16:18:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="360"><pk_ticket>137402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>16:58:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="361"><pk_ticket>137410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>17:13:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="362"><pk_ticket>137411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>17:15:47</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="363"><pk_ticket>137421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>17:55:32</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="364"><pk_ticket>137441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-09T00:00:00</td_created><th_created>19:37:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="365"><pk_ticket>137491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>09:21:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="366"><pk_ticket>137504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>09:36:04</th_created><val_days_resolution>3.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO COVID19</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="367"><pk_ticket>137533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>09:55:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="368"><pk_ticket>137647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>11:10:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="369"><pk_ticket>137672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>11:25:43</th_created><val_days_resolution>9.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEFUNCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="370"><pk_ticket>137713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>11:48:33</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="371"><pk_ticket>137714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>11:49:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="372"><pk_ticket>137734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>12:05:50</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="373"><pk_ticket>137737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>12:08:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="374"><pk_ticket>137771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>12:24:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="375"><pk_ticket>137784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>12:26:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="376"><pk_ticket>137825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>12:44:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="377"><pk_ticket>137886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>13:29:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS BEQUES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="378"><pk_ticket>137931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>14:09:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="379"><pk_ticket>137965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>15:45:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="380"><pk_ticket>137990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>17:33:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="381"><pk_ticket>137997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>18:16:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="382"><pk_ticket>138001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-10T00:00:00</td_created><th_created>18:50:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="383"><pk_ticket>138105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>10:00:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="384"><pk_ticket>138116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>10:05:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="385"><pk_ticket>138120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>10:11:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="386"><pk_ticket>138131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>10:22:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="387"><pk_ticket>138211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>11:11:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="388"><pk_ticket>138229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>11:24:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  TRAMITAR LLICENCIA TERRASA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="389"><pk_ticket>138251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>11:43:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD TALL DE CARRER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="390"><pk_ticket>138260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:01:12</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRAMITAR INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="391"><pk_ticket>138262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:04:10</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="392"><pk_ticket>138276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:13:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="393"><pk_ticket>138288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:25:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="394"><pk_ticket>138291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:28:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="395"><pk_ticket>138294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:30:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="396"><pk_ticket>138296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:32:35</th_created><val_days_resolution>5.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="397"><pk_ticket>138299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:33:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="398"><pk_ticket>138300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:33:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="399"><pk_ticket>138330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:45:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VALID</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="400"><pk_ticket>138340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:56:05</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO AUTONOM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="401"><pk_ticket>138344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:57:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRAMITAR INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="402"><pk_ticket>138346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>12:58:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC SEGREGACIO LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="403"><pk_ticket>138362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>13:11:38</th_created><val_days_resolution>5.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="404"><pk_ticket>138384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>13:36:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="405"><pk_ticket>138415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>14:04:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="406"><pk_ticket>138456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>15:49:32</th_created><val_days_resolution>6.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="407"><pk_ticket>138458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>15:54:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="408"><pk_ticket>138461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-11T00:00:00</td_created><th_created>16:26:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="409"><pk_ticket>138602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>10:10:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="410"><pk_ticket>138605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>10:11:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="411"><pk_ticket>138614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>10:17:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="412"><pk_ticket>138636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>10:41:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="413"><pk_ticket>138642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>10:49:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="414"><pk_ticket>138686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>11:29:33</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA T16</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="415"><pk_ticket>138729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>12:00:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="416"><pk_ticket>138740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>12:12:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL.LICITUD</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="417"><pk_ticket>138757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>12:26:33</th_created><val_days_resolution>1.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA USOS NAU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="418"><pk_ticket>138762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>12:30:42</th_created><val_days_resolution>7.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO HISTORIC EMPADRONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="419"><pk_ticket>138779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>12:46:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="420"><pk_ticket>138787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>12:58:32</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="421"><pk_ticket>138792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>13:04:34</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="422"><pk_ticket>138808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>13:16:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="423"><pk_ticket>138822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>13:37:49</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="424"><pk_ticket>138851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>14:01:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="425"><pk_ticket>138906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>18:22:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="426"><pk_ticket>138909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>18:30:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="427"><pk_ticket>138912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-12T00:00:00</td_created><th_created>18:36:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="428"><pk_ticket>138925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-13T00:00:00</td_created><th_created>08:02:33</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="429"><pk_ticket>138932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-13T00:00:00</td_created><th_created>18:08:33</th_created><val_days_resolution>5.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="430"><pk_ticket>138942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-14T00:00:00</td_created><th_created>09:18:33</th_created><val_days_resolution>5.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA SERVEIS AJUNTAMENT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="431"><pk_ticket>139063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>10:08:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="432"><pk_ticket>139075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>10:16:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="433"><pk_ticket>139189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>11:29:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DE DOCUMENATCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="434"><pk_ticket>139228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>11:50:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIF</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="435"><pk_ticket>139316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>12:50:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="436"><pk_ticket>139318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>12:51:35</th_created><val_days_resolution>5.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="437"><pk_ticket>139320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>12:52:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="438"><pk_ticket>139369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>13:21:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="439"><pk_ticket>139374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>13:24:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="440"><pk_ticket>139382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>13:32:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="441"><pk_ticket>139478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>16:57:32</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="442"><pk_ticket>139479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>17:00:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="443"><pk_ticket>139484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>17:12:32</th_created><val_days_resolution>9.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="444"><pk_ticket>139495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>17:52:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="445"><pk_ticket>139504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-15T00:00:00</td_created><th_created>18:16:32</th_created><val_days_resolution>8.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="446"><pk_ticket>139545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>08:51:33</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CENTRE ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="447"><pk_ticket>139585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>09:37:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="448"><pk_ticket>139655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>10:39:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="449"><pk_ticket>139754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>11:46:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="450"><pk_ticket>139768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>11:52:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="451"><pk_ticket>139809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>12:16:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="452"><pk_ticket>139836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>12:36:33</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="453"><pk_ticket>139875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>13:06:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="454"><pk_ticket>139894</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>13:22:54</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>37</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="455"><pk_ticket>139989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>17:12:19</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="456"><pk_ticket>140000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>17:53:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="457"><pk_ticket>140016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-16T00:00:00</td_created><th_created>19:31:26</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRAU DEPENDENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="458"><pk_ticket>140098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>09:41:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="459"><pk_ticket>140113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>09:54:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="460"><pk_ticket>140211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>10:50:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="461"><pk_ticket>140236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>11:10:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="462"><pk_ticket>140334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>12:27:09</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLOGUER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="463"><pk_ticket>140344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>12:33:46</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="464"><pk_ticket>140346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>12:34:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="465"><pk_ticket>140368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>12:53:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTOLIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="466"><pk_ticket>140373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>12:56:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="467"><pk_ticket>140433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>13:57:42</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="468"><pk_ticket>140461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>14:59:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="469"><pk_ticket>140462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>15:01:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA TRANSIT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="470"><pk_ticket>140467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>15:24:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="471"><pk_ticket>140475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>15:56:35</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ENOTUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="472"><pk_ticket>140484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>16:36:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIATLO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="473"><pk_ticket>140501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>18:22:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="474"><pk_ticket>140502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>18:25:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXCEMPCIO PAGAMENT TAXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="475"><pk_ticket>140506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>18:39:45</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="476"><pk_ticket>140516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>19:35:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="477"><pk_ticket>140520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>20:32:33</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="478"><pk_ticket>140521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-17T00:00:00</td_created><th_created>20:54:35</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="479"><pk_ticket>140578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>09:42:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="480"><pk_ticket>140597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>09:54:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="481"><pk_ticket>140635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:19:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="482"><pk_ticket>140642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:23:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="483"><pk_ticket>140659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:37:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SIGNAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="484"><pk_ticket>140673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:45:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="485"><pk_ticket>140675</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:46:29</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="486"><pk_ticket>140682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:50:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ITVM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="487"><pk_ticket>140687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:53:02</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="488"><pk_ticket>140692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>10:57:32</th_created><val_days_resolution>3.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="489"><pk_ticket>140746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>11:32:33</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="490"><pk_ticket>140787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>11:57:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="491"><pk_ticket>140815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>12:25:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="492"><pk_ticket>140823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>12:29:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="493"><pk_ticket>140865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>13:06:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT BECA EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="494"><pk_ticket>140886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>13:27:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="495"><pk_ticket>140908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>13:52:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="496"><pk_ticket>140923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>14:19:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="497"><pk_ticket>140950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>15:27:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="498"><pk_ticket>140960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>15:58:33</th_created><val_days_resolution>6.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI CENTRE ESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="499"><pk_ticket>140970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>16:50:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="500"><pk_ticket>140972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>17:03:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA WEB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="501"><pk_ticket>140973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>17:09:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="502"><pk_ticket>140977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>17:21:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ACCES WEB SUBASTES IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="503"><pk_ticket>141004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-18T00:00:00</td_created><th_created>19:49:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="504"><pk_ticket>141027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>09:01:33</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="505"><pk_ticket>141137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>10:38:51</th_created><val_days_resolution>13.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="506"><pk_ticket>141267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>12:28:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="507"><pk_ticket>141364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>14:03:21</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="508"><pk_ticket>141381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>14:42:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="509"><pk_ticket>141384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>14:45:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="510"><pk_ticket>141410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>18:32:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="511"><pk_ticket>141420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-19T00:00:00</td_created><th_created>19:10:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="512"><pk_ticket>141437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-20T00:00:00</td_created><th_created>21:00:47</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="513"><pk_ticket>141494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>09:27:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="514"><pk_ticket>141495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>09:29:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="515"><pk_ticket>141496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>09:29:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="516"><pk_ticket>141501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>09:34:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="517"><pk_ticket>141530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>09:52:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="518"><pk_ticket>141540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>09:58:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="519"><pk_ticket>141666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>11:19:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="520"><pk_ticket>141693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>11:36:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO TELEASSISTENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="521"><pk_ticket>141719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>11:53:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT BECA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="522"><pk_ticket>141724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>11:56:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="523"><pk_ticket>141806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>12:45:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="524"><pk_ticket>141818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>12:55:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="525"><pk_ticket>141825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>12:57:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="526"><pk_ticket>141827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>12:58:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="527"><pk_ticket>141868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>13:28:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="528"><pk_ticket>141870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>13:30:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="529"><pk_ticket>141892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>13:47:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="530"><pk_ticket>141952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>15:14:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="531"><pk_ticket>141959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>15:38:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="532"><pk_ticket>141965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>15:58:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="533"><pk_ticket>141972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>16:21:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="534"><pk_ticket>141989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>17:26:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="535"><pk_ticket>142007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>18:24:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="536"><pk_ticket>142011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>18:45:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="537"><pk_ticket>142024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-22T00:00:00</td_created><th_created>19:29:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="538"><pk_ticket>142066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>09:22:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="539"><pk_ticket>142086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>09:52:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="540"><pk_ticket>142090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>09:55:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="541"><pk_ticket>142092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>09:57:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="542"><pk_ticket>142093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>09:57:34</th_created><val_days_resolution>5.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSAR DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="543"><pk_ticket>142102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:07:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="544"><pk_ticket>142106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:09:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="545"><pk_ticket>142109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:14:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="546"><pk_ticket>142115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:19:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="547"><pk_ticket>142135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:37:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="548"><pk_ticket>142136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:38:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="549"><pk_ticket>142138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>10:42:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="550"><pk_ticket>142161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>11:00:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="551"><pk_ticket>142175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>11:08:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="552"><pk_ticket>142188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>11:17:21</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA ERROR ACCES TRIBUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="553"><pk_ticket>142268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:11:41</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="554"><pk_ticket>142278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:17:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="555"><pk_ticket>142282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:22:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLRS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="556"><pk_ticket>142290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:32:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="557"><pk_ticket>142303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:44:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="558"><pk_ticket>142319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:54:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD BECA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="559"><pk_ticket>142323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>12:57:26</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="560"><pk_ticket>142327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:03:15</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRA MENOR</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="561"><pk_ticket>142336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:10:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="562"><pk_ticket>142342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:13:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="563"><pk_ticket>142347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:18:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="564"><pk_ticket>142351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:23:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="565"><pk_ticket>142363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:32:44</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="566"><pk_ticket>142375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>13:51:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="567"><pk_ticket>142409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>15:16:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="568"><pk_ticket>142411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>15:20:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="569"><pk_ticket>142412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>15:44:29</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="570"><pk_ticket>142427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>16:39:29</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="571"><pk_ticket>142435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>17:03:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="572"><pk_ticket>142440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>17:19:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="573"><pk_ticket>142449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>17:42:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="574"><pk_ticket>142451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>17:48:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="575"><pk_ticket>142452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>17:51:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="576"><pk_ticket>142456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>18:03:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="577"><pk_ticket>142464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>18:21:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="578"><pk_ticket>142475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>19:14:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="579"><pk_ticket>142486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-23T00:00:00</td_created><th_created>23:31:33</th_created><val_days_resolution>6.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CITA PREVIA GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="580"><pk_ticket>142494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>08:19:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCU VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="581"><pk_ticket>142574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>09:48:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="582"><pk_ticket>142591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>10:04:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="583"><pk_ticket>142631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>10:39:24</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="584"><pk_ticket>142665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>11:01:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="585"><pk_ticket>142688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>11:17:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES DISPONIBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="586"><pk_ticket>142718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>11:34:34</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="587"><pk_ticket>142730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>11:43:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="588"><pk_ticket>142805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>12:35:17</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT DISCAPACITATS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="589"><pk_ticket>142817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>12:44:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="590"><pk_ticket>142847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>13:13:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="591"><pk_ticket>142855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>13:19:33</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="592"><pk_ticket>142877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>13:55:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="593"><pk_ticket>142894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>14:19:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="594"><pk_ticket>142917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>15:36:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="595"><pk_ticket>142919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>15:46:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="596"><pk_ticket>142943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>17:19:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="597"><pk_ticket>142945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>17:28:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICAR SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="598"><pk_ticket>142948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>17:37:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="599"><pk_ticket>142952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>17:49:30</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="600"><pk_ticket>142964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>18:23:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="601"><pk_ticket>142974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>19:02:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="602"><pk_ticket>142977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>19:11:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="603"><pk_ticket>142978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>19:15:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="604"><pk_ticket>142979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>19:19:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="605"><pk_ticket>142981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>19:34:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="606"><pk_ticket>142984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>19:50:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="607"><pk_ticket>142986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>20:14:33</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="608"><pk_ticket>142989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-24T00:00:00</td_created><th_created>22:35:46</th_created><val_days_resolution>1.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="609"><pk_ticket>142999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>08:25:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="610"><pk_ticket>143029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>09:15:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="611"><pk_ticket>143045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>09:26:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="612"><pk_ticket>143124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>10:45:40</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="613"><pk_ticket>143157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>11:10:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS COMERÇ</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="614"><pk_ticket>143167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>11:16:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TAMITAR AJUST EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="615"><pk_ticket>143178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>11:22:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="616"><pk_ticket>143199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>11:42:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  BEQUES EXTRAESCOLRAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="617"><pk_ticket>143221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>11:58:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="618"><pk_ticket>143230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>12:07:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="619"><pk_ticket>143287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>12:51:04</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="620"><pk_ticket>143289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>12:51:35</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="621"><pk_ticket>143322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>13:20:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="622"><pk_ticket>143345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>13:40:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="623"><pk_ticket>143411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>15:33:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="624"><pk_ticket>143435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>17:14:45</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="625"><pk_ticket>143439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>17:26:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="626"><pk_ticket>143442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>17:37:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="627"><pk_ticket>143449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>18:01:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="628"><pk_ticket>143455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>18:47:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="629"><pk_ticket>143456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>18:47:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA WEB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="630"><pk_ticket>143457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-25T00:00:00</td_created><th_created>18:50:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="631"><pk_ticket>143485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>08:54:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="632"><pk_ticket>143498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>09:14:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="633"><pk_ticket>143613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>10:54:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="634"><pk_ticket>143642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>11:14:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="635"><pk_ticket>143661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>11:33:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD RODATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="636"><pk_ticket>143716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>12:17:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="637"><pk_ticket>143735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>12:31:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS DE MUDANÇA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="638"><pk_ticket>143740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>12:34:56</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO MUDANÇA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="639"><pk_ticket>143743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>12:36:34</th_created><val_days_resolution>2.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DADES CONTACTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="640"><pk_ticket>143752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>12:44:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBERTURA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="641"><pk_ticket>143754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>12:45:42</th_created><val_days_resolution>5.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="642"><pk_ticket>143772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>13:04:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="643"><pk_ticket>143775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>13:05:49</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PASAREL·LA PAGAMENT TAXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="644"><pk_ticket>143795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>13:17:52</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="645"><pk_ticket>143809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>13:34:33</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA PERMIS OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="646"><pk_ticket>143840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>14:23:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="647"><pk_ticket>143842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>14:30:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="648"><pk_ticket>143860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>15:36:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="649"><pk_ticket>143869</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>16:13:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="650"><pk_ticket>143870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>16:19:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="651"><pk_ticket>143878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>16:50:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="652"><pk_ticket>143883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>17:11:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="653"><pk_ticket>143884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>17:21:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="654"><pk_ticket>143887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>17:35:42</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLRS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="655"><pk_ticket>143893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-26T00:00:00</td_created><th_created>18:23:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="656"><pk_ticket>143926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-27T00:00:00</td_created><th_created>21:56:33</th_created><val_days_resolution>4.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="657"><pk_ticket>143927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-02-27T00:00:00</td_created><th_created>22:18:33</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="658"><pk_ticket>143938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>04:30:44</th_created><val_days_resolution>5.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="659"><pk_ticket>143939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>08:06:11</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="660"><pk_ticket>143958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>08:49:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="661"><pk_ticket>143987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>09:20:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ASSABENTAT OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="662"><pk_ticket>144071</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>10:13:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ADJUNTAR ARXIUS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="663"><pk_ticket>144084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>10:22:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PISCINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="664"><pk_ticket>144114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>10:40:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA VEHICLE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="665"><pk_ticket>144163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>11:12:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="666"><pk_ticket>144205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>11:34:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="667"><pk_ticket>144302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>12:38:16</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR ALLEGACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="668"><pk_ticket>144351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>13:12:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="669"><pk_ticket>144365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>13:25:42</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="670"><pk_ticket>144409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>13:56:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="671"><pk_ticket>144416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>14:09:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COM PREVIA OBERTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="672"><pk_ticket>144427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>14:26:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="673"><pk_ticket>144463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>16:21:31</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="674"><pk_ticket>144499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>18:10:17</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLARS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="675"><pk_ticket>144501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>18:14:32</th_created><val_days_resolution>4.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="676"><pk_ticket>144505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>18:25:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="677"><pk_ticket>144514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>18:42:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="678"><pk_ticket>144525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-01T00:00:00</td_created><th_created>21:21:33</th_created><val_days_resolution>4.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="679"><pk_ticket>144634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>10:18:59</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="680"><pk_ticket>144712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>11:13:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="681"><pk_ticket>144824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>12:21:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="682"><pk_ticket>144830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>12:28:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="683"><pk_ticket>144834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>12:30:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="684"><pk_ticket>144856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>12:42:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="685"><pk_ticket>144860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>12:43:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="686"><pk_ticket>144885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>13:06:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI MONOPARENTAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="687"><pk_ticket>144979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>14:45:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="688"><pk_ticket>145007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>16:33:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="689"><pk_ticket>145008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>16:33:59</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="690"><pk_ticket>145010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>16:45:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="691"><pk_ticket>145028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>17:41:33</th_created><val_days_resolution>22.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS FORMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="692"><pk_ticket>145029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>17:47:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES MENORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="693"><pk_ticket>145030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>17:51:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="694"><pk_ticket>145039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>18:19:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="695"><pk_ticket>145051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>18:52:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="696"><pk_ticket>145060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>19:53:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="697"><pk_ticket>145062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-02T00:00:00</td_created><th_created>20:20:43</th_created><val_days_resolution>4.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="698"><pk_ticket>145070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>08:20:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARG APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="699"><pk_ticket>145092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>09:10:18</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="700"><pk_ticket>145098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>09:13:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="701"><pk_ticket>145144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>09:50:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="702"><pk_ticket>145169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>10:13:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="703"><pk_ticket>145212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>10:39:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="704"><pk_ticket>145229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>10:50:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="705"><pk_ticket>145400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>13:18:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="706"><pk_ticket>145407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>13:25:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="707"><pk_ticket>145491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>16:51:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="708"><pk_ticket>145496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>17:18:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="709"><pk_ticket>145530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-03T00:00:00</td_created><th_created>21:36:33</th_created><val_days_resolution>1.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="710"><pk_ticket>145600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>09:49:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="711"><pk_ticket>145618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>10:03:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="712"><pk_ticket>145692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>10:58:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="713"><pk_ticket>145700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>11:05:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO VETLLADORS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="714"><pk_ticket>145775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>12:05:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD VETLLADORS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="715"><pk_ticket>145806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>12:26:35</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="716"><pk_ticket>145807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>12:27:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="717"><pk_ticket>145819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>12:35:05</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="718"><pk_ticket>145825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>12:42:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="719"><pk_ticket>145831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>12:47:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="720"><pk_ticket>145916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>14:40:42</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="721"><pk_ticket>145922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>14:58:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="722"><pk_ticket>145923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>15:02:57</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PDF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="723"><pk_ticket>145941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>15:35:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="724"><pk_ticket>145948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-04T00:00:00</td_created><th_created>15:52:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DE DOCUMENATCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="725"><pk_ticket>146019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>08:32:35</th_created><val_days_resolution>1.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="726"><pk_ticket>146178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>11:05:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="727"><pk_ticket>146182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>11:06:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES MAIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="728"><pk_ticket>146192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>11:12:33</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="729"><pk_ticket>146199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>11:18:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="730"><pk_ticket>146203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>11:20:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="731"><pk_ticket>146227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>11:40:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="732"><pk_ticket>146273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>12:09:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="733"><pk_ticket>146278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>12:12:32</th_created><val_days_resolution>4.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="734"><pk_ticket>146297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>12:24:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="735"><pk_ticket>146385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>13:24:26</th_created><val_days_resolution>12.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="736"><pk_ticket>146397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>13:39:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="737"><pk_ticket>146402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>13:45:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="738"><pk_ticket>146407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>13:49:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="739"><pk_ticket>146409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>13:49:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="740"><pk_ticket>146468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-05T00:00:00</td_created><th_created>18:37:43</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT COVID</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="741"><pk_ticket>146479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-06T00:00:00</td_created><th_created>04:48:33</th_created><val_days_resolution>8.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="742"><pk_ticket>146480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-06T00:00:00</td_created><th_created>04:58:35</th_created><val_days_resolution>8.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR RESERVA CLASSE GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="743"><pk_ticket>146491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-07T00:00:00</td_created><th_created>09:18:33</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIAR REBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="744"><pk_ticket>146578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>09:43:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="745"><pk_ticket>146603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>10:02:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="746"><pk_ticket>146685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>10:55:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC TERRASSA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="747"><pk_ticket>146719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>11:16:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="748"><pk_ticket>146757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>11:40:43</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="749"><pk_ticket>146787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>11:58:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="750"><pk_ticket>146790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>12:03:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="751"><pk_ticket>146832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>12:30:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR MERCADET</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="752"><pk_ticket>146834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>12:32:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="753"><pk_ticket>146873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>12:57:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI  DE NUMERO DE COMPTE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="754"><pk_ticket>146885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>13:06:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="755"><pk_ticket>146975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>15:13:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="756"><pk_ticket>146976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>15:20:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT COVID</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="757"><pk_ticket>146992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>16:08:30</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="758"><pk_ticket>147004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>16:54:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="759"><pk_ticket>147023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>18:08:05</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="760"><pk_ticket>147025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>18:17:36</th_created><val_days_resolution>3.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REDUCCIO PARADA MERCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="761"><pk_ticket>147026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>18:18:30</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="762"><pk_ticket>147028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>18:19:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="763"><pk_ticket>147033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>18:37:35</th_created><val_days_resolution>3.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="764"><pk_ticket>147047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-08T00:00:00</td_created><th_created>20:06:04</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="765"><pk_ticket>147066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>08:32:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="766"><pk_ticket>147088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>09:06:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="767"><pk_ticket>147102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>09:24:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO EDCUACIO INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="768"><pk_ticket>147252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>11:17:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO DOCUEMTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="769"><pk_ticket>147264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>11:25:11</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="770"><pk_ticket>147331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>12:14:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="771"><pk_ticket>147398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>13:02:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="772"><pk_ticket>147418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>13:13:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="773"><pk_ticket>147424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>13:22:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXENCIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="774"><pk_ticket>147497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>15:29:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CITA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="775"><pk_ticket>147520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>16:50:01</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="776"><pk_ticket>147526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>17:04:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="777"><pk_ticket>147562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-09T00:00:00</td_created><th_created>19:29:16</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="778"><pk_ticket>147609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>09:25:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="779"><pk_ticket>147626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>09:37:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CITA ESPORTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="780"><pk_ticket>147633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>09:41:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="781"><pk_ticket>147695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>10:26:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="782"><pk_ticket>147804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>11:38:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO ESCOLA PRIMARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="783"><pk_ticket>147805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>11:39:05</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA TERRASSA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="784"><pk_ticket>147864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>12:19:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="785"><pk_ticket>147905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>12:46:24</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="786"><pk_ticket>147917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>12:56:33</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="787"><pk_ticket>147945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>13:27:51</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASSA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="788"><pk_ticket>147971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>14:06:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="789"><pk_ticket>148027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>17:01:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA TERRASSA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="790"><pk_ticket>148069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>19:38:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="791"><pk_ticket>148072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-10T00:00:00</td_created><th_created>23:26:38</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROSES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="792"><pk_ticket>148095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>08:48:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="793"><pk_ticket>148120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>09:18:58</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ESCOLA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="794"><pk_ticket>148122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>09:20:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="795"><pk_ticket>148143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>09:35:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR GUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="796"><pk_ticket>148268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>11:22:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="797"><pk_ticket>148274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>11:27:32</th_created><val_days_resolution>7.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPTE CORREU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="798"><pk_ticket>148507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>16:10:49</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO XERRADA ESCOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="799"><pk_ticket>148553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>19:15:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FNMT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="800"><pk_ticket>148562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-11T00:00:00</td_created><th_created>20:53:32</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="801"><pk_ticket>148632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>09:38:56</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="802"><pk_ticket>148701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>10:46:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="803"><pk_ticket>148760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>11:29:26</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="804"><pk_ticket>148767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>11:35:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="805"><pk_ticket>148778</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>11:42:11</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTAR DOC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="806"><pk_ticket>148790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>11:54:33</th_created><val_days_resolution>1.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="807"><pk_ticket>148807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>12:05:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="808"><pk_ticket>148966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>15:49:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="809"><pk_ticket>148983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>17:31:32</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="810"><pk_ticket>148987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>17:59:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES MENORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="811"><pk_ticket>149000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-12T00:00:00</td_created><th_created>19:37:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="812"><pk_ticket>149014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-14T00:00:00</td_created><th_created>18:48:32</th_created><val_days_resolution>3.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="813"><pk_ticket>149016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-14T00:00:00</td_created><th_created>20:56:35</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="814"><pk_ticket>149024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>08:23:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="815"><pk_ticket>149058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>08:59:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="816"><pk_ticket>149061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>09:02:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="817"><pk_ticket>149083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>09:15:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="818"><pk_ticket>149133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:04:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="819"><pk_ticket>149135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:05:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="820"><pk_ticket>149142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:12:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="821"><pk_ticket>149154</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:20:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="822"><pk_ticket>149173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:38:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="823"><pk_ticket>149174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:38:46</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="824"><pk_ticket>149204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:45:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="825"><pk_ticket>149218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>10:58:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="826"><pk_ticket>149225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:03:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="827"><pk_ticket>149226</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:03:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="828"><pk_ticket>149229</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:07:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="829"><pk_ticket>149234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:11:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="830"><pk_ticket>149242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:21:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="831"><pk_ticket>149248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:27:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="832"><pk_ticket>149253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:31:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="833"><pk_ticket>149257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:33:44</th_created><val_days_resolution>6.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="834"><pk_ticket>149266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:37:57</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="835"><pk_ticket>149292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:47:33</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OMIC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="836"><pk_ticket>149291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:47:33</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="837"><pk_ticket>149297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:52:31</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="838"><pk_ticket>149300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>11:55:51</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="839"><pk_ticket>149316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:08:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="840"><pk_ticket>149324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:14:38</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="841"><pk_ticket>149334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:21:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA SERVEI OCUPACIO LOCAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="842"><pk_ticket>149343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:29:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="843"><pk_ticket>149347</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:33:37</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="844"><pk_ticket>149354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:42:00</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="845"><pk_ticket>149380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>12:59:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="846"><pk_ticket>149423</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>13:13:07</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="847"><pk_ticket>149434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>13:23:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES MENORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="848"><pk_ticket>149441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>13:30:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="849"><pk_ticket>149444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>13:34:59</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="850"><pk_ticket>149455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>13:44:18</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="851"><pk_ticket>149465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>13:59:40</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="852"><pk_ticket>149471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>14:02:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="853"><pk_ticket>149474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>14:06:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="854"><pk_ticket>149490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>14:25:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="855"><pk_ticket>149494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>14:29:17</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="856"><pk_ticket>149501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>14:42:10</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="857"><pk_ticket>149508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>14:52:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="858"><pk_ticket>149520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>15:24:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="859"><pk_ticket>149522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>15:29:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="860"><pk_ticket>149524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>15:31:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="861"><pk_ticket>149525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>15:37:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="862"><pk_ticket>149535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>16:16:33</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="863"><pk_ticket>149539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>16:40:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="864"><pk_ticket>149555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>17:39:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="865"><pk_ticket>149568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>18:12:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="866"><pk_ticket>149570</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>18:19:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="867"><pk_ticket>149590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-15T00:00:00</td_created><th_created>20:15:49</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="868"><pk_ticket>149624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:09:51</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="869"><pk_ticket>149628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:15:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONNEXIO CLAVAGUERAM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="870"><pk_ticket>149632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:23:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="871"><pk_ticket>149653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:49:07</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="872"><pk_ticket>149654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:50:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="873"><pk_ticket>149660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:54:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="874"><pk_ticket>149669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:58:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="875"><pk_ticket>149671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>09:58:59</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="876"><pk_ticket>149677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:06:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="877"><pk_ticket>149682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:10:52</th_created><val_days_resolution>10.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="878"><pk_ticket>149688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:18:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="879"><pk_ticket>149719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:44:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="880"><pk_ticket>149722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:46:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="881"><pk_ticket>149727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:52:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="882"><pk_ticket>149739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>10:59:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="883"><pk_ticket>149741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>11:00:36</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FILMAR</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="884"><pk_ticket>149768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>11:25:27</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="885"><pk_ticket>149780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>11:32:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="886"><pk_ticket>149791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>11:45:29</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="887"><pk_ticket>149813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>12:11:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="888"><pk_ticket>149822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>12:20:12</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="889"><pk_ticket>149823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>12:21:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="890"><pk_ticket>149842</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>12:39:06</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="891"><pk_ticket>149857</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>12:55:28</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="892"><pk_ticket>149864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>13:01:16</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="893"><pk_ticket>149911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>13:22:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="894"><pk_ticket>149916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>13:25:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="895"><pk_ticket>149981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>13:37:48</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="896"><pk_ticket>150031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>14:26:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="897"><pk_ticket>150040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>14:49:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="898"><pk_ticket>150061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>16:26:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="899"><pk_ticket>150071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>16:47:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="900"><pk_ticket>150072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>16:48:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR 14 ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="901"><pk_ticket>150073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>16:52:32</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="902"><pk_ticket>150081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>17:21:07</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="903"><pk_ticket>150095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>17:59:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="904"><pk_ticket>150111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>19:36:09</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="905"><pk_ticket>150115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-16T00:00:00</td_created><th_created>19:57:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="906"><pk_ticket>150155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>09:11:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="907"><pk_ticket>150159</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>09:18:01</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="908"><pk_ticket>150179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>09:42:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="909"><pk_ticket>150195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>09:48:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="910"><pk_ticket>150216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>09:59:56</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="911"><pk_ticket>150222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:06:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="912"><pk_ticket>150224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:08:34</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="913"><pk_ticket>150227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:09:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="914"><pk_ticket>150228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:10:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="915"><pk_ticket>150237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:21:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="916"><pk_ticket>150261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:49:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="917"><pk_ticket>150271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>10:57:02</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="918"><pk_ticket>150276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>11:01:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="919"><pk_ticket>150279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>11:06:04</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="920"><pk_ticket>150290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>11:15:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="921"><pk_ticket>150291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>11:15:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="922"><pk_ticket>150295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>11:18:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="923"><pk_ticket>150312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>11:28:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCATMOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="924"><pk_ticket>150371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:08:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="925"><pk_ticket>150375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:13:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="926"><pk_ticket>150384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:24:05</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="927"><pk_ticket>150398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:35:20</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="928"><pk_ticket>150443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:50:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="929"><pk_ticket>150444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:50:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="930"><pk_ticket>150448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:56:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="931"><pk_ticket>150451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>12:59:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOCUMENT SS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="932"><pk_ticket>150472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>13:17:55</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="933"><pk_ticket>150479</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>13:27:03</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="934"><pk_ticket>150486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>13:36:35</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="935"><pk_ticket>150518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>13:43:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT GEN</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="936"><pk_ticket>150540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>13:55:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="937"><pk_ticket>150547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>14:02:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="938"><pk_ticket>150583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>14:54:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="939"><pk_ticket>150585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>15:19:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="940"><pk_ticket>150595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>15:48:34</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROSES SELECTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="941"><pk_ticket>150617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>17:13:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="942"><pk_ticket>150621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>17:24:09</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="943"><pk_ticket>150624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>17:29:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="944"><pk_ticket>150628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>17:39:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="945"><pk_ticket>150630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>17:42:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="946"><pk_ticket>150634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>17:53:26</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="947"><pk_ticket>150635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:01:33</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="948"><pk_ticket>150636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:03:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="949"><pk_ticket>150641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:12:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="950"><pk_ticket>150643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:27:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="951"><pk_ticket>150646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:31:32</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="952"><pk_ticket>150648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:33:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="953"><pk_ticket>150650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:38:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="954"><pk_ticket>150655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>18:54:31</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="955"><pk_ticket>150658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>19:10:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="956"><pk_ticket>150659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>19:11:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="957"><pk_ticket>150660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-17T00:00:00</td_created><th_created>19:14:23</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="958"><pk_ticket>150679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>08:42:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="959"><pk_ticket>150698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>09:06:40</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="960"><pk_ticket>150750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>09:56:11</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="961"><pk_ticket>150761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:05:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="962"><pk_ticket>150774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:18:31</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="963"><pk_ticket>150778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:20:50</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="964"><pk_ticket>150781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:23:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="965"><pk_ticket>150791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:32:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="966"><pk_ticket>150795</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:39:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="967"><pk_ticket>150801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>10:46:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="968"><pk_ticket>150815</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>11:04:21</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="969"><pk_ticket>150831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>11:18:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="970"><pk_ticket>150841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>11:25:22</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>45</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="971"><pk_ticket>150850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>11:31:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="972"><pk_ticket>150896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>12:02:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="973"><pk_ticket>150899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>12:08:05</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="974"><pk_ticket>150951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>12:49:34</th_created><val_days_resolution>3.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA DE TREBALL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="975"><pk_ticket>150953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>12:51:43</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="976"><pk_ticket>150959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>12:56:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="977"><pk_ticket>150981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>13:18:48</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="978"><pk_ticket>150994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>13:29:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="979"><pk_ticket>151013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>13:52:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="980"><pk_ticket>151015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>13:55:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="981"><pk_ticket>151023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>14:03:14</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="982"><pk_ticket>151042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>14:31:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="983"><pk_ticket>151047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>14:38:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="984"><pk_ticket>151059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>15:09:11</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="985"><pk_ticket>151065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>15:36:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="986"><pk_ticket>151069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>15:45:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="987"><pk_ticket>151075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>15:54:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="988"><pk_ticket>151089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>16:41:15</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="989"><pk_ticket>151155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-18T00:00:00</td_created><th_created>23:39:39</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="990"><pk_ticket>151231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>10:05:07</th_created><val_days_resolution>3.55</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="991"><pk_ticket>151239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>10:15:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="992"><pk_ticket>151247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>10:21:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="993"><pk_ticket>151254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>10:28:19</th_created><val_days_resolution>2.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="994"><pk_ticket>151286</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>10:54:17</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CERTIFICAT DIGITAL</txt_summary><val_time_spent>47</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="995"><pk_ticket>151313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>11:15:32</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="996"><pk_ticket>151326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>11:23:32</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="997"><pk_ticket>151328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>11:24:07</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="998"><pk_ticket>151335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>11:30:37</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CERTIFICAT</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="999"><pk_ticket>151339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>11:34:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1000"><pk_ticket>151383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>12:14:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1001"><pk_ticket>151386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>12:14:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1002"><pk_ticket>151389</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>12:17:44</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1003"><pk_ticket>151416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>12:49:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1004"><pk_ticket>151480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>13:45:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCESSOS SELECTIUS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1005"><pk_ticket>151481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>13:46:00</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1006"><pk_ticket>151499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>14:19:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMMITAR ITVM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1007"><pk_ticket>151515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>15:57:32</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AMPLIAR PARADA MERCAT</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1008"><pk_ticket>151529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-19T00:00:00</td_created><th_created>17:27:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CITA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1009"><pk_ticket>151558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-20T00:00:00</td_created><th_created>22:20:49</th_created><val_days_resolution>4.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS FORMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1010"><pk_ticket>151559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-21T00:00:00</td_created><th_created>13:27:32</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1011"><pk_ticket>151583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>09:06:15</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1012"><pk_ticket>151584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>09:07:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1013"><pk_ticket>151660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>10:34:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1014"><pk_ticket>151663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>10:36:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1015"><pk_ticket>151667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>10:39:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1016"><pk_ticket>151668</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>10:39:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1017"><pk_ticket>151691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>10:58:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1018"><pk_ticket>151708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>11:10:06</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1019"><pk_ticket>151748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>11:27:59</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1020"><pk_ticket>151793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>11:50:12</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1021"><pk_ticket>151800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>11:57:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1022"><pk_ticket>151808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>12:08:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1023"><pk_ticket>151830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>12:22:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1024"><pk_ticket>151834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>12:30:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1025"><pk_ticket>151881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>13:02:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1026"><pk_ticket>151954</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>13:29:03</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1027"><pk_ticket>151959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>13:33:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1028"><pk_ticket>151962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>13:36:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1029"><pk_ticket>151964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>13:37:15</th_created><val_days_resolution>4.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1030"><pk_ticket>152013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>14:12:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1031"><pk_ticket>152016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>14:17:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1032"><pk_ticket>152019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>14:25:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1033"><pk_ticket>152040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>14:57:33</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA INSTALACIONS ESPORTIVES</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1034"><pk_ticket>152053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>15:54:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1035"><pk_ticket>152060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>16:08:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1036"><pk_ticket>152064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>16:21:54</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1037"><pk_ticket>152066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>16:32:34</th_created><val_days_resolution>9.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NUM COMPTE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1038"><pk_ticket>152107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>18:35:06</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1039"><pk_ticket>152108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>18:39:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CERTIFICAT IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1040"><pk_ticket>152113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-22T00:00:00</td_created><th_created>18:58:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1041"><pk_ticket>152143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>09:12:41</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1042"><pk_ticket>152163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>09:29:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CITA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1043"><pk_ticket>152167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>09:37:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1044"><pk_ticket>152184</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>09:53:36</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="1045"><pk_ticket>152200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>10:16:40</th_created><val_days_resolution>3.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1046"><pk_ticket>152206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>10:21:30</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1047"><pk_ticket>152219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>10:39:26</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1048"><pk_ticket>152295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>11:23:24</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1049"><pk_ticket>152312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>11:48:36</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IMPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1050"><pk_ticket>152428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>12:44:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1051"><pk_ticket>152491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>13:28:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1052"><pk_ticket>152506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>13:40:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1053"><pk_ticket>152515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>13:47:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1054"><pk_ticket>152522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>13:55:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1055"><pk_ticket>152523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>13:58:42</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1056"><pk_ticket>152528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>14:07:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1057"><pk_ticket>152560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>15:34:18</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1058"><pk_ticket>152566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>15:55:25</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1059"><pk_ticket>152581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>16:50:41</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1060"><pk_ticket>152605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>17:51:56</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1061"><pk_ticket>152624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>19:15:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1062"><pk_ticket>152632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>19:39:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1063"><pk_ticket>152634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>19:46:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1064"><pk_ticket>152642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-23T00:00:00</td_created><th_created>22:58:32</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS URBANISTICS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1065"><pk_ticket>152699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>09:28:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ALIMENTARIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1066"><pk_ticket>152752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>10:43:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1067"><pk_ticket>152771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:10:03</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1068"><pk_ticket>152782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:14:33</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1069"><pk_ticket>152784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:15:25</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1070"><pk_ticket>152814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:45:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1071"><pk_ticket>152821</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:51:43</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1072"><pk_ticket>152826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:54:46</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1073"><pk_ticket>152827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:55:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1074"><pk_ticket>152835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>11:58:56</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1075"><pk_ticket>152918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>12:31:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1076"><pk_ticket>152924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>12:38:51</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1077"><pk_ticket>152953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>12:56:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA URBANISTICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1078"><pk_ticket>152957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:02:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1079"><pk_ticket>152965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:06:45</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1080"><pk_ticket>152981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:19:27</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1081"><pk_ticket>152984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:21:30</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1082"><pk_ticket>153021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:33:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1083"><pk_ticket>153023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:36:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1084"><pk_ticket>153026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:40:20</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA DIGITAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1085"><pk_ticket>153031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>13:45:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1086"><pk_ticket>153079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>15:15:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1087"><pk_ticket>153089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>15:53:08</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1088"><pk_ticket>153127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>18:09:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1089"><pk_ticket>153128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>18:09:36</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1090"><pk_ticket>153131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>18:18:12</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1091"><pk_ticket>153137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-24T00:00:00</td_created><th_created>18:38:29</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1092"><pk_ticket>153179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>09:07:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1093"><pk_ticket>153230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>09:46:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO COVID</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1094"><pk_ticket>153383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>11:53:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1095"><pk_ticket>153404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>12:10:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1096"><pk_ticket>153557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>16:50:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1097"><pk_ticket>153560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>16:55:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1098"><pk_ticket>153563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>17:06:04</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1099"><pk_ticket>153566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>17:18:44</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1100"><pk_ticket>153568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>17:27:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1101"><pk_ticket>153573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>17:38:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1102"><pk_ticket>153578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>17:54:34</th_created><val_days_resolution>1.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1103"><pk_ticket>153580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-25T00:00:00</td_created><th_created>18:14:51</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1104"><pk_ticket>153646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>09:32:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BANC ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1105"><pk_ticket>153653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>09:40:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1106"><pk_ticket>153656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>09:47:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1107"><pk_ticket>153677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>10:04:07</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1108"><pk_ticket>153715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>10:38:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1109"><pk_ticket>153798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>11:46:30</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1110"><pk_ticket>153834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>12:23:29</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1111"><pk_ticket>153868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>12:43:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1112"><pk_ticket>153897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>13:10:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1113"><pk_ticket>153950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>14:25:46</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1114"><pk_ticket>153952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>14:28:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1115"><pk_ticket>153969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>16:23:54</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1116"><pk_ticket>153985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-26T00:00:00</td_created><th_created>18:50:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1117"><pk_ticket>154002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-28T00:00:00</td_created><th_created>13:41:34</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1118"><pk_ticket>154011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>08:26:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1119"><pk_ticket>154120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>10:56:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1120"><pk_ticket>154143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>11:14:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1121"><pk_ticket>154148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>11:19:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1122"><pk_ticket>154152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>11:22:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1123"><pk_ticket>154153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>11:22:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINITIU RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1124"><pk_ticket>154181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>11:44:23</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1125"><pk_ticket>154243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>12:17:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1126"><pk_ticket>154341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>12:50:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES MENORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1127"><pk_ticket>154497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-29T00:00:00</td_created><th_created>18:35:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CITA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1128"><pk_ticket>154540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-30T00:00:00</td_created><th_created>09:11:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1129"><pk_ticket>154609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-30T00:00:00</td_created><th_created>10:33:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1130"><pk_ticket>154771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-30T00:00:00</td_created><th_created>12:43:18</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1131"><pk_ticket>154845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-30T00:00:00</td_created><th_created>14:02:14</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA URBANISTICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1132"><pk_ticket>154909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-03-30T00:00:00</td_created><th_created>17:52:36</th_created><val_days_resolution>2.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IAE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1133"><pk_ticket>154953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>09:24:59</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1134"><pk_ticket>154954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>09:26:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPORTAR CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1135"><pk_ticket>154965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>09:36:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1136"><pk_ticket>154986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>10:07:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1137"><pk_ticket>155065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>11:23:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1138"><pk_ticket>155083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>11:38:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1139"><pk_ticket>155100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>11:54:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1140"><pk_ticket>155112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>12:09:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1141"><pk_ticket>155143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>12:29:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1142"><pk_ticket>155243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>14:35:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1143"><pk_ticket>155245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>14:37:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1144"><pk_ticket>155254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>15:16:34</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1145"><pk_ticket>155269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-03-31T00:00:00</td_created><th_created>16:21:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1146"><pk_ticket>155324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-01T00:00:00</td_created><th_created>01:11:35</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1147"><pk_ticket>155337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-01T00:00:00</td_created><th_created>08:59:07</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1148"><pk_ticket>155338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-01T00:00:00</td_created><th_created>09:09:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1149"><pk_ticket>155492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-01T00:00:00</td_created><th_created>14:02:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1150"><pk_ticket>155528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-04T00:00:00</td_created><th_created>18:03:32</th_created><val_days_resolution>14.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1151"><pk_ticket>155531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-05T00:00:00</td_created><th_created>09:45:45</th_created><val_days_resolution>11.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1152"><pk_ticket>155537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-05T00:00:00</td_created><th_created>16:08:35</th_created><val_days_resolution>16.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR RESERVA CLASSE GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1153"><pk_ticket>155543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>08:05:46</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1154"><pk_ticket>155546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>08:13:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1155"><pk_ticket>155607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>09:39:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1156"><pk_ticket>155636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>10:05:49</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1157"><pk_ticket>155656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>10:19:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1158"><pk_ticket>155777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>11:38:33</th_created><val_days_resolution>8.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CLASSE GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1159"><pk_ticket>155783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>11:40:47</th_created><val_days_resolution>11.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA ROSES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1160"><pk_ticket>155803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>11:52:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1161"><pk_ticket>155811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>11:56:34</th_created><val_days_resolution>10.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1162"><pk_ticket>155877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>12:32:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1163"><pk_ticket>156003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>14:43:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1164"><pk_ticket>156056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>18:12:32</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1165"><pk_ticket>156072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>19:01:32</th_created><val_days_resolution>4.69</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1166"><pk_ticket>156075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-06T00:00:00</td_created><th_created>19:14:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1167"><pk_ticket>156136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>09:27:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1168"><pk_ticket>156225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>10:26:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1169"><pk_ticket>156298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>11:12:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1170"><pk_ticket>156316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>11:23:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1171"><pk_ticket>156323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>11:28:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1172"><pk_ticket>156349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>11:46:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1173"><pk_ticket>156365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>11:58:33</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>ALTA SEDE ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1174"><pk_ticket>156386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>12:13:54</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1175"><pk_ticket>156388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>12:14:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENS GOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1176"><pk_ticket>156495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>13:37:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1177"><pk_ticket>156539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>14:50:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1178"><pk_ticket>156540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>14:53:32</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONCURS FOTOGRAFIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="1179"><pk_ticket>156549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>15:08:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1180"><pk_ticket>156559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>15:39:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1181"><pk_ticket>156591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>17:31:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1182"><pk_ticket>156615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-07T00:00:00</td_created><th_created>19:09:32</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1183"><pk_ticket>156715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>09:53:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1184"><pk_ticket>156723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>10:06:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO  VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1185"><pk_ticket>156769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>10:44:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1186"><pk_ticket>156795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>11:07:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1187"><pk_ticket>156811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>11:18:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1188"><pk_ticket>156856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>11:59:33</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO VEHICLE ECOLOGIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1189"><pk_ticket>156905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>12:31:34</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1190"><pk_ticket>156947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>13:00:06</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1191"><pk_ticket>157043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>15:25:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASSE GYM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1192"><pk_ticket>157067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>17:16:08</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1193"><pk_ticket>157072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>17:49:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1194"><pk_ticket>157081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>18:26:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1195"><pk_ticket>157089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-08T00:00:00</td_created><th_created>18:48:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1196"><pk_ticket>157115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>08:23:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1197"><pk_ticket>157141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>09:16:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1198"><pk_ticket>157161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>09:36:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1199"><pk_ticket>157258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>11:05:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1200"><pk_ticket>157262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>11:10:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1201"><pk_ticket>157383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>12:52:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1202"><pk_ticket>157392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>12:56:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1203"><pk_ticket>157396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>13:01:30</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1204"><pk_ticket>157402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>13:10:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1205"><pk_ticket>157407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>13:21:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1206"><pk_ticket>157417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>13:30:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1207"><pk_ticket>157427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>13:38:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1208"><pk_ticket>157432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>13:47:34</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1209"><pk_ticket>157447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>14:04:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO RPEVA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1210"><pk_ticket>157469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>15:36:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1211"><pk_ticket>157493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-09T00:00:00</td_created><th_created>17:58:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1212"><pk_ticket>157519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-11T00:00:00</td_created><th_created>19:42:34</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1213"><pk_ticket>157520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-11T00:00:00</td_created><th_created>21:36:33</th_created><val_days_resolution>10.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI MAIL ESPORTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1214"><pk_ticket>157700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>11:01:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1215"><pk_ticket>157704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>11:03:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1216"><pk_ticket>157741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>11:31:44</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1217"><pk_ticket>157751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>11:37:50</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1218"><pk_ticket>157761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>11:47:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1219"><pk_ticket>157770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>11:54:54</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1220"><pk_ticket>157851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>12:48:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1221"><pk_ticket>157894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>13:32:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1222"><pk_ticket>157906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>13:47:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSC GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1223"><pk_ticket>157909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>13:51:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1224"><pk_ticket>157912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>13:57:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1225"><pk_ticket>157923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>14:18:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1226"><pk_ticket>157958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>16:03:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1227"><pk_ticket>157981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>17:30:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LLICENCIA ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1228"><pk_ticket>157985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>17:50:43</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL TRANSFERENCIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1229"><pk_ticket>157993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>18:39:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1230"><pk_ticket>158010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-12T00:00:00</td_created><th_created>21:42:34</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1231"><pk_ticket>158057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>09:26:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1232"><pk_ticket>158073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>09:38:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA DE ROSES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1233"><pk_ticket>158176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>11:09:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1234"><pk_ticket>158222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>11:47:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1235"><pk_ticket>158328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>13:11:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1236"><pk_ticket>158393</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>14:10:26</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1237"><pk_ticket>158405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>14:22:26</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT BENS IMMOBLES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1238"><pk_ticket>158417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>15:06:10</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1239"><pk_ticket>158420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>15:14:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1240"><pk_ticket>158481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-13T00:00:00</td_created><th_created>19:05:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1241"><pk_ticket>158512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>09:02:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1242"><pk_ticket>158557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>09:56:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1243"><pk_ticket>158558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>09:57:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUST IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1244"><pk_ticket>158633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>11:03:36</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1245"><pk_ticket>158705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>12:03:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIAR IMPOST</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1246"><pk_ticket>158707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>12:04:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1247"><pk_ticket>158718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>12:15:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1248"><pk_ticket>158766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>12:54:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1249"><pk_ticket>158794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>13:13:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1250"><pk_ticket>158804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>13:19:33</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1251"><pk_ticket>158839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>13:48:37</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO IMPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1252"><pk_ticket>158853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>14:06:33</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1253"><pk_ticket>158905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>16:48:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1254"><pk_ticket>158910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-14T00:00:00</td_created><th_created>17:03:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1255"><pk_ticket>158978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>09:27:34</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1256"><pk_ticket>158986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>09:32:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1257"><pk_ticket>159017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>10:01:03</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1258"><pk_ticket>159030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>10:16:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OBRA MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1259"><pk_ticket>159053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>10:36:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL FIANÇA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1260"><pk_ticket>159102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>11:17:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1261"><pk_ticket>159145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>11:57:37</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRACTIQUES UNIVERSITARIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1262"><pk_ticket>159174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>12:41:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="1263"><pk_ticket>159197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>13:02:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1264"><pk_ticket>159273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>15:09:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUST IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1265"><pk_ticket>159285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>16:08:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1266"><pk_ticket>159290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>16:28:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1267"><pk_ticket>159304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>17:20:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1268"><pk_ticket>159324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>18:47:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1269"><pk_ticket>159326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>19:12:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1270"><pk_ticket>159330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>19:32:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1271"><pk_ticket>159331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>19:49:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1272"><pk_ticket>159334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-15T00:00:00</td_created><th_created>20:11:32</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1273"><pk_ticket>159469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-16T00:00:00</td_created><th_created>10:55:59</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1274"><pk_ticket>159488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-16T00:00:00</td_created><th_created>11:06:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1275"><pk_ticket>159587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-16T00:00:00</td_created><th_created>12:57:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1276"><pk_ticket>159627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-16T00:00:00</td_created><th_created>13:31:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1277"><pk_ticket>159685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-16T00:00:00</td_created><th_created>17:18:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1278"><pk_ticket>159709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-17T00:00:00</td_created><th_created>19:55:45</th_created><val_days_resolution>1.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1279"><pk_ticket>159714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-18T00:00:00</td_created><th_created>19:36:34</th_created><val_days_resolution>10.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CLASSE GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1280"><pk_ticket>159795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>09:49:33</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="1281"><pk_ticket>159798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>09:51:37</th_created><val_days_resolution>2.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1282"><pk_ticket>159803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>09:54:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1283"><pk_ticket>159868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>10:30:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1284"><pk_ticket>159904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>10:52:34</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LICITACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1285"><pk_ticket>159935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>11:12:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1286"><pk_ticket>159939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>11:14:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1287"><pk_ticket>160003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>11:51:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1288"><pk_ticket>160040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>12:14:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1289"><pk_ticket>160083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>12:43:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1290"><pk_ticket>160084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>12:43:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1291"><pk_ticket>160110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>13:04:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1292"><pk_ticket>160211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>14:41:55</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA DIGITAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1293"><pk_ticket>160280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>18:08:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1294"><pk_ticket>160284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>18:33:25</th_created><val_days_resolution>7.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUES HERENCIA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1295"><pk_ticket>160285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>18:36:32</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1296"><pk_ticket>160286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>18:38:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1297"><pk_ticket>160294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-19T00:00:00</td_created><th_created>19:07:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1298"><pk_ticket>160324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>08:57:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1299"><pk_ticket>160425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>10:15:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1300"><pk_ticket>160517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>11:10:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1301"><pk_ticket>160568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>11:48:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1302"><pk_ticket>160671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>12:55:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1303"><pk_ticket>160676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>12:57:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT MONOPARENTAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1304"><pk_ticket>160691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>13:03:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1305"><pk_ticket>160761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>14:03:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1306"><pk_ticket>160796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>15:19:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1307"><pk_ticket>160859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-20T00:00:00</td_created><th_created>18:57:25</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1308"><pk_ticket>160884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>08:11:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1309"><pk_ticket>160889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>08:31:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCEDIR REDSARA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1310"><pk_ticket>160893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>08:38:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1311"><pk_ticket>160958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>09:58:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1312"><pk_ticket>160964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>10:01:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1313"><pk_ticket>160992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>10:21:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1314"><pk_ticket>161167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>12:19:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1315"><pk_ticket>161180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>12:26:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1316"><pk_ticket>161214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>12:55:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1317"><pk_ticket>161238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>13:16:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST CIRCULACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1318"><pk_ticket>161272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>13:50:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1319"><pk_ticket>161318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-21T00:00:00</td_created><th_created>16:15:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ART</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1320"><pk_ticket>161374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>08:08:32</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1321"><pk_ticket>161384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>08:58:42</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1322"><pk_ticket>161517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>10:43:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1323"><pk_ticket>161557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>11:12:28</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO ZONA BLAVA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1324"><pk_ticket>161624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>12:02:35</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1325"><pk_ticket>161640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>12:13:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1326"><pk_ticket>161718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>13:16:37</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1327"><pk_ticket>161795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-22T00:00:00</td_created><th_created>14:47:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1328"><pk_ticket>161902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>08:50:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1329"><pk_ticket>161932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>09:34:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI  PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1330"><pk_ticket>161968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>10:21:49</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1331"><pk_ticket>162105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>12:34:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1332"><pk_ticket>162111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>12:43:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1333"><pk_ticket>162129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>12:58:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1334"><pk_ticket>162199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>16:28:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1335"><pk_ticket>162213</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-23T00:00:00</td_created><th_created>19:54:08</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROGRAMARI</txt_summary><val_time_spent>50</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="1336"><pk_ticket>162228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>08:08:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="1337"><pk_ticket>162237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>08:23:32</th_created><val_days_resolution>4.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1338"><pk_ticket>162299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>09:35:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1339"><pk_ticket>162345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>10:05:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1340"><pk_ticket>162398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>10:39:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1341"><pk_ticket>162403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>10:44:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1342"><pk_ticket>162430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>10:59:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="1343"><pk_ticket>162440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>11:08:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1344"><pk_ticket>162448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>11:12:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1345"><pk_ticket>162461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>11:18:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1346"><pk_ticket>162480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>11:32:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1347"><pk_ticket>162500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>11:44:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1348"><pk_ticket>162537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>12:10:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1349"><pk_ticket>162705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>14:14:34</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRENADOR PERSONAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1350"><pk_ticket>162777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>17:42:32</th_created><val_days_resolution>30.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ENTRENADOR PERSONAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1351"><pk_ticket>162786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>18:26:30</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GIMNÀS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1352"><pk_ticket>162789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>18:35:51</th_created><val_days_resolution>8.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1353"><pk_ticket>162811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-26T00:00:00</td_created><th_created>20:19:35</th_created><val_days_resolution>12.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS VELA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1354"><pk_ticket>162818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>05:38:32</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1355"><pk_ticket>162926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>10:22:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ENTRADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1356"><pk_ticket>162932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>10:26:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1357"><pk_ticket>162935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>10:29:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1358"><pk_ticket>162942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>10:36:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1359"><pk_ticket>162967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>11:00:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS GENERALITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1360"><pk_ticket>163011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>11:30:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1361"><pk_ticket>163071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>12:15:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1362"><pk_ticket>163116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>12:41:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1363"><pk_ticket>163130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>12:57:45</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FULL TRANSFERENCIA BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1364"><pk_ticket>163160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>13:27:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1365"><pk_ticket>163182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>13:47:50</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1366"><pk_ticket>163218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>14:35:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1367"><pk_ticket>163254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>16:25:06</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1368"><pk_ticket>163276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>17:41:42</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1369"><pk_ticket>163296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>19:02:33</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1370"><pk_ticket>163298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>19:10:47</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1371"><pk_ticket>163306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>19:29:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>NO RESPON 2</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1372"><pk_ticket>163315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-27T00:00:00</td_created><th_created>20:02:34</th_created><val_days_resolution>6.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1373"><pk_ticket>163358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>09:16:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1374"><pk_ticket>163366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>09:21:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1375"><pk_ticket>163384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>09:36:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1376"><pk_ticket>163486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>10:54:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1377"><pk_ticket>163726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>15:42:08</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1378"><pk_ticket>163727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>15:42:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENTRE CIVIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1379"><pk_ticket>163782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-28T00:00:00</td_created><th_created>19:41:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1380"><pk_ticket>163806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>08:53:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1381"><pk_ticket>163815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>09:12:34</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LOGO AJUNTAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1382"><pk_ticket>163874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>10:11:12</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1383"><pk_ticket>163882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>10:16:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1384"><pk_ticket>163888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>10:21:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFORMACIO SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1385"><pk_ticket>163910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>10:37:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1386"><pk_ticket>163928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>10:50:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1387"><pk_ticket>163949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>11:05:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1388"><pk_ticket>164016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>12:08:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1389"><pk_ticket>164058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>12:40:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1390"><pk_ticket>164144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>15:46:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1391"><pk_ticket>164153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>16:26:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1392"><pk_ticket>164160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>17:00:16</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1393"><pk_ticket>164188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-29T00:00:00</td_created><th_created>19:01:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARJETA DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1394"><pk_ticket>164231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>09:19:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1395"><pk_ticket>164288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>10:13:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1396"><pk_ticket>164324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>10:45:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1397"><pk_ticket>164373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>11:25:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1398"><pk_ticket>164442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>12:41:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1399"><pk_ticket>164460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>12:52:33</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1400"><pk_ticket>164465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>12:55:46</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MOD DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1401"><pk_ticket>164521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>14:14:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1402"><pk_ticket>164532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-04-30T00:00:00</td_created><th_created>14:57:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1403"><pk_ticket>164579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-02T00:00:00</td_created><th_created>08:09:34</th_created><val_days_resolution>18.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLE MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1404"><pk_ticket>164591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>08:17:33</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1405"><pk_ticket>164657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>09:23:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1406"><pk_ticket>164661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>09:25:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1407"><pk_ticket>164702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>09:48:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1408"><pk_ticket>164732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>10:04:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1409"><pk_ticket>164733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>10:04:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1410"><pk_ticket>164741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>10:09:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1411"><pk_ticket>164767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>10:26:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS LLAR INFANTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1412"><pk_ticket>164781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>10:36:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1413"><pk_ticket>164819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>11:00:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PAGATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1414"><pk_ticket>164861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>11:29:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1415"><pk_ticket>164878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>11:39:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1416"><pk_ticket>164882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>11:43:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1417"><pk_ticket>164891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>11:50:45</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1418"><pk_ticket>164920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>12:08:32</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1419"><pk_ticket>164929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>12:12:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONVOCATORIA ARTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1420"><pk_ticket>164989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>12:55:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1421"><pk_ticket>164996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>13:01:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1422"><pk_ticket>165021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>13:24:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1423"><pk_ticket>165063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>14:11:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1424"><pk_ticket>165099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>16:04:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1425"><pk_ticket>165107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>16:23:34</th_created><val_days_resolution>9.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1426"><pk_ticket>165110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>16:28:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1427"><pk_ticket>165114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>16:37:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1428"><pk_ticket>165147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>18:18:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1429"><pk_ticket>165168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-03T00:00:00</td_created><th_created>19:31:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1430"><pk_ticket>165191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>08:45:47</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1431"><pk_ticket>165214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>09:15:39</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1432"><pk_ticket>165242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>09:42:34</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1433"><pk_ticket>165248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>09:48:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1434"><pk_ticket>165283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>10:12:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1435"><pk_ticket>165298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>10:24:02</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1436"><pk_ticket>165302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>10:26:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUDES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1437"><pk_ticket>165317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>10:40:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1438"><pk_ticket>165395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>11:31:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1439"><pk_ticket>165399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>11:33:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1440"><pk_ticket>165425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>11:49:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1441"><pk_ticket>165433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>11:57:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1442"><pk_ticket>165437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>11:59:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLOGUER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1443"><pk_ticket>165450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:05:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1444"><pk_ticket>165465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:13:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CATERING</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1445"><pk_ticket>165466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:13:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1446"><pk_ticket>165469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:18:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1447"><pk_ticket>165473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:19:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1448"><pk_ticket>165503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:36:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1449"><pk_ticket>165509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:41:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1450"><pk_ticket>165510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:42:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1451"><pk_ticket>165526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>12:55:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1452"><pk_ticket>165556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>13:23:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1453"><pk_ticket>165579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>13:41:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS PISCINA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1454"><pk_ticket>165653</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-04T00:00:00</td_created><th_created>15:59:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1455"><pk_ticket>165776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>09:29:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1456"><pk_ticket>165809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>09:52:02</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1457"><pk_ticket>165820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>10:02:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1458"><pk_ticket>165895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>10:51:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1459"><pk_ticket>165899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>10:53:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1460"><pk_ticket>165907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>10:57:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1461"><pk_ticket>165917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>11:02:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTALACIO TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1462"><pk_ticket>165941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>11:15:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1463"><pk_ticket>165946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>11:18:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1464"><pk_ticket>165949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>11:21:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1465"><pk_ticket>165950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>11:21:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1466"><pk_ticket>166036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>12:27:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EMPLENAR INSTANCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1467"><pk_ticket>166037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>12:28:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1468"><pk_ticket>166047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>12:35:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1469"><pk_ticket>166089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>13:11:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1470"><pk_ticket>166099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>13:18:41</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1471"><pk_ticket>166168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>15:21:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1472"><pk_ticket>166173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>15:33:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1473"><pk_ticket>166174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>15:34:25</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1474"><pk_ticket>166175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>15:35:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1475"><pk_ticket>166194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>16:48:17</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBERTURA ACT</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1476"><pk_ticket>166196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>17:01:23</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCIM</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1477"><pk_ticket>166205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>17:42:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1478"><pk_ticket>166212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>18:15:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1479"><pk_ticket>166231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-05T00:00:00</td_created><th_created>19:28:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1480"><pk_ticket>166277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>09:12:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1481"><pk_ticket>166283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>09:16:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1482"><pk_ticket>166284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>09:20:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PARADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1483"><pk_ticket>166290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>09:25:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1484"><pk_ticket>166307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>09:34:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1485"><pk_ticket>166310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>09:36:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS DISPONIBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1486"><pk_ticket>166395</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>10:42:55</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1487"><pk_ticket>166415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>10:51:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1488"><pk_ticket>166428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>10:58:39</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1489"><pk_ticket>166450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>11:13:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1490"><pk_ticket>166520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>11:55:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1491"><pk_ticket>166587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>12:56:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1492"><pk_ticket>166655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>14:02:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1493"><pk_ticket>166756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>19:35:49</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VACUNACIO COVID</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1494"><pk_ticket>166763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-06T00:00:00</td_created><th_created>20:50:46</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1495"><pk_ticket>166884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>10:20:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FRACCIONAMENT TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1496"><pk_ticket>166888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>10:24:36</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1497"><pk_ticket>166979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>11:38:41</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1498"><pk_ticket>167013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>12:00:05</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1499"><pk_ticket>167022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>12:06:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1500"><pk_ticket>167036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>12:15:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1501"><pk_ticket>167069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>12:44:48</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR 14</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1502"><pk_ticket>167194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>15:33:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1503"><pk_ticket>167224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>18:42:13</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDCAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1504"><pk_ticket>167230</pk_ticket><des_remote_connection /><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>19:12:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDCAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1505"><pk_ticket>167239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>19:49:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1506"><pk_ticket>167242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-07T00:00:00</td_created><th_created>22:32:32</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1507"><pk_ticket>167272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>08:40:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1508"><pk_ticket>167278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>08:47:25</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1509"><pk_ticket>167303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:14:08</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLAR</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1510"><pk_ticket>167305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:15:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1511"><pk_ticket>167315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:21:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1512"><pk_ticket>167326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:26:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1513"><pk_ticket>167338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:34:53</th_created><val_days_resolution>34.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1514"><pk_ticket>167364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:52:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1515"><pk_ticket>167372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>09:54:40</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT SUMINISTRAMENT ENERGETIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1516"><pk_ticket>167395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:09:38</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1517"><pk_ticket>167406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:18:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1518"><pk_ticket>167407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:19:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1519"><pk_ticket>167409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:20:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIONS BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1520"><pk_ticket>167410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:20:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1521"><pk_ticket>167433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:31:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1522"><pk_ticket>167443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:36:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1523"><pk_ticket>167445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:37:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1524"><pk_ticket>167458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:44:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1525"><pk_ticket>167461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:45:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1526"><pk_ticket>167463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:46:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1527"><pk_ticket>167467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:46:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1528"><pk_ticket>167473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>10:52:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1529"><pk_ticket>167501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:07:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1530"><pk_ticket>167536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:23:32</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GUARDIA URBANA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1531"><pk_ticket>167538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:24:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1532"><pk_ticket>167552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:30:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1533"><pk_ticket>167554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:31:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1534"><pk_ticket>167564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:36:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1535"><pk_ticket>167568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:38:32</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1536"><pk_ticket>167575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:41:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PREINSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1537"><pk_ticket>167586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:45:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1538"><pk_ticket>167599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:50:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1539"><pk_ticket>167611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>11:58:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1540"><pk_ticket>167620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>12:04:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1541"><pk_ticket>167643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>12:14:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1542"><pk_ticket>167652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>12:18:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1543"><pk_ticket>167715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>12:49:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1544"><pk_ticket>167717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>12:50:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1545"><pk_ticket>167729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>12:59:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1546"><pk_ticket>167732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>13:00:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1547"><pk_ticket>167741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>13:05:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1548"><pk_ticket>167757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>13:13:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1549"><pk_ticket>167802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>13:40:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>Problema inscripción sagnier</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1550"><pk_ticket>167815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>13:50:05</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1551"><pk_ticket>167820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>13:55:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1552"><pk_ticket>167842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>14:18:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1553"><pk_ticket>167850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>14:22:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1554"><pk_ticket>167853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>14:25:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1555"><pk_ticket>167887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>15:19:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1556"><pk_ticket>167890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>15:25:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1557"><pk_ticket>167893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>15:38:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1558"><pk_ticket>167894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>15:39:34</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1559"><pk_ticket>167901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>16:20:47</th_created><val_days_resolution>5.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXCEMPCIO IVTM</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1560"><pk_ticket>167924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>17:37:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1561"><pk_ticket>167927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>17:47:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1562"><pk_ticket>167928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>17:52:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO ITVM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1563"><pk_ticket>167929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>17:52:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1564"><pk_ticket>167931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>17:59:05</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1565"><pk_ticket>167965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-10T00:00:00</td_created><th_created>19:42:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1566"><pk_ticket>168017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>09:12:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1567"><pk_ticket>168018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>09:14:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1568"><pk_ticket>168024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>09:16:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1569"><pk_ticket>168042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>09:32:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1570"><pk_ticket>168078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:02:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1571"><pk_ticket>168096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:11:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1572"><pk_ticket>168099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:12:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1573"><pk_ticket>168104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:15:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS LLAR INFANTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1574"><pk_ticket>168112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:22:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1575"><pk_ticket>168124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:30:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1576"><pk_ticket>168138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:38:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1577"><pk_ticket>168150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:43:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1578"><pk_ticket>168151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:44:34</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1579"><pk_ticket>168154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:47:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1580"><pk_ticket>168165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>10:53:31</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1581"><pk_ticket>168222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>11:27:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1582"><pk_ticket>168233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>11:32:34</th_created><val_days_resolution>9.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1583"><pk_ticket>168274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>12:00:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1584"><pk_ticket>168324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>12:31:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1585"><pk_ticket>168330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>12:35:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1586"><pk_ticket>168424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>13:57:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1587"><pk_ticket>168450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>14:56:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1588"><pk_ticket>168466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>15:44:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS LLAR INFANTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1589"><pk_ticket>168468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>15:48:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1590"><pk_ticket>168469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>15:52:59</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1591"><pk_ticket>168470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>15:58:34</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1592"><pk_ticket>168479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>16:37:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1593"><pk_ticket>168491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>17:20:56</th_created><val_days_resolution>3.8</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1594"><pk_ticket>168502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>17:48:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1595"><pk_ticket>168515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>18:12:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORTS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1596"><pk_ticket>168525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>18:45:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1597"><pk_ticket>168531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>19:11:00</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA REGISTRE SEU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1598"><pk_ticket>168547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-11T00:00:00</td_created><th_created>23:16:01</th_created><val_days_resolution>12.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS PISCINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1599"><pk_ticket>168588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>09:07:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1600"><pk_ticket>168591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>09:07:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1601"><pk_ticket>168631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>09:40:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1602"><pk_ticket>168684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>10:17:16</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1603"><pk_ticket>168701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>10:28:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1604"><pk_ticket>168720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>10:38:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1605"><pk_ticket>168725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>10:42:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIAR REBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1606"><pk_ticket>168729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>10:47:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLRS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1607"><pk_ticket>168750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>11:01:00</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1608"><pk_ticket>168752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>11:01:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1609"><pk_ticket>168760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>11:04:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VIDA LABORAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1610"><pk_ticket>168838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>11:52:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1611"><pk_ticket>168846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>11:57:21</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1612"><pk_ticket>168854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>12:02:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO CANVI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1613"><pk_ticket>168867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>12:13:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1614"><pk_ticket>168924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>12:47:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1615"><pk_ticket>169010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>13:48:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1616"><pk_ticket>169011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>13:49:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1617"><pk_ticket>169033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>14:14:05</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1618"><pk_ticket>169039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>14:48:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1619"><pk_ticket>169069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>16:03:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1620"><pk_ticket>169075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>16:13:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCION</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1621"><pk_ticket>169077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>16:17:34</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1622"><pk_ticket>169096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>17:28:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1623"><pk_ticket>169106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>17:41:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1624"><pk_ticket>169112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>17:52:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1625"><pk_ticket>169115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>17:58:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1626"><pk_ticket>169120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>18:21:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1627"><pk_ticket>169127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-12T00:00:00</td_created><th_created>18:30:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1628"><pk_ticket>169184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>08:53:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1629"><pk_ticket>169243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>09:44:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1630"><pk_ticket>169246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>09:47:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CICLE SUPERIOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1631"><pk_ticket>169254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>09:53:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1632"><pk_ticket>169270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>10:10:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1633"><pk_ticket>169299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>10:28:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASALS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1634"><pk_ticket>169314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>10:38:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1635"><pk_ticket>169361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>11:21:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1636"><pk_ticket>169376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>11:32:42</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1637"><pk_ticket>169383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>11:39:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1638"><pk_ticket>169419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>12:06:27</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1639"><pk_ticket>169426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>12:09:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1640"><pk_ticket>169431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>12:12:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA MENJADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1641"><pk_ticket>169474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>12:44:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLOGUER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1642"><pk_ticket>169486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>12:56:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1643"><pk_ticket>169517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>13:15:57</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1644"><pk_ticket>169525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>13:20:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1645"><pk_ticket>169541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>13:34:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1646"><pk_ticket>169543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>13:34:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1647"><pk_ticket>169576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>14:11:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1648"><pk_ticket>169597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>15:31:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1649"><pk_ticket>169600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>15:51:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RENTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1650"><pk_ticket>169603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>15:54:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1651"><pk_ticket>169608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>16:15:58</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1652"><pk_ticket>169630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>17:12:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1653"><pk_ticket>169633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>17:18:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1654"><pk_ticket>169639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>17:26:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1655"><pk_ticket>169657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>18:10:50</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME POLICIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1656"><pk_ticket>169670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>18:45:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1657"><pk_ticket>169673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>18:57:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1658"><pk_ticket>169680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-13T00:00:00</td_created><th_created>19:33:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1659"><pk_ticket>169693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>07:25:57</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1660"><pk_ticket>169730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>08:38:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1661"><pk_ticket>169774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>09:11:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1662"><pk_ticket>169784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>09:18:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1663"><pk_ticket>169844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>10:03:34</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ADJUNTAR ARXIUS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1664"><pk_ticket>169899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>10:38:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1665"><pk_ticket>169972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>11:25:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1666"><pk_ticket>169991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>11:37:28</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1667"><pk_ticket>170070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>12:34:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1668"><pk_ticket>170071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>12:35:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1669"><pk_ticket>170081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>12:43:38</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1670"><pk_ticket>170091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>12:52:26</th_created><val_days_resolution>4.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1671"><pk_ticket>170102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>13:08:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1672"><pk_ticket>170122</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>13:24:27</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1673"><pk_ticket>170178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>14:38:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS TALLAR ARBRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1674"><pk_ticket>170211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>17:06:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1675"><pk_ticket>170213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>17:16:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1676"><pk_ticket>170222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>18:31:26</th_created><val_days_resolution>2.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO INSTITUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1677"><pk_ticket>170228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>19:15:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCATMOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1678"><pk_ticket>170233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-14T00:00:00</td_created><th_created>19:37:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1679"><pk_ticket>170259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>08:08:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1680"><pk_ticket>170287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>09:03:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1681"><pk_ticket>170303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>09:18:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1682"><pk_ticket>170351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>09:53:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1683"><pk_ticket>170389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>10:16:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT REGIM URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1684"><pk_ticket>170406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>10:25:46</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1685"><pk_ticket>170498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>11:24:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1686"><pk_ticket>170757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>14:23:15</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1687"><pk_ticket>170771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>14:33:05</th_created><val_days_resolution>8.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1688"><pk_ticket>170793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>14:55:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1689"><pk_ticket>170794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>14:55:53</th_created><val_days_resolution>8.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1690"><pk_ticket>170798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>15:05:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1691"><pk_ticket>170805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>15:20:58</th_created><val_days_resolution>6.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1692"><pk_ticket>170821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>15:51:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1693"><pk_ticket>170836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>16:40:57</th_created><val_days_resolution>28.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1694"><pk_ticket>170840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>16:49:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1695"><pk_ticket>170848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>17:04:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1696"><pk_ticket>170885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>18:58:34</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1697"><pk_ticket>170889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>19:08:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1698"><pk_ticket>170895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-17T00:00:00</td_created><th_created>19:54:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1699"><pk_ticket>170903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>08:05:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1700"><pk_ticket>170924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>08:46:30</th_created><val_days_resolution>2.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO LLAR INFANTS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1701"><pk_ticket>170970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>09:36:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1702"><pk_ticket>170993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>09:52:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1703"><pk_ticket>170998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>09:55:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1704"><pk_ticket>171007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>10:04:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1705"><pk_ticket>171060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>10:40:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA TARGETA RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1706"><pk_ticket>171067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>10:44:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1707"><pk_ticket>171095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>11:05:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="1708"><pk_ticket>171097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>11:05:59</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1709"><pk_ticket>171106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>11:13:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1710"><pk_ticket>171140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>11:32:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1711"><pk_ticket>171163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>11:45:58</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1712"><pk_ticket>171190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>11:58:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1713"><pk_ticket>171199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>12:04:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1714"><pk_ticket>171215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>12:18:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RENOVAR CARNET PENSIONISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1715"><pk_ticket>171216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>12:19:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1716"><pk_ticket>171276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>12:53:05</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FOTOS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1717"><pk_ticket>171369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>13:53:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1718"><pk_ticket>171405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>14:56:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1719"><pk_ticket>171406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>15:02:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1720"><pk_ticket>171416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>15:52:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1721"><pk_ticket>171424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>16:08:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1722"><pk_ticket>171428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>16:24:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1723"><pk_ticket>171435</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>16:41:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1724"><pk_ticket>171462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>17:51:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1725"><pk_ticket>171466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>18:04:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1726"><pk_ticket>171469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>18:16:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="1727"><pk_ticket>171474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>18:28:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1728"><pk_ticket>171480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-18T00:00:00</td_created><th_created>18:36:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1729"><pk_ticket>171516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>08:34:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1730"><pk_ticket>171560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>09:33:27</th_created><val_days_resolution>1.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENTENCIA DIVORCI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1731"><pk_ticket>171592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>09:55:57</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTA EXP</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1732"><pk_ticket>171605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>10:05:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1733"><pk_ticket>171654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>10:34:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1734"><pk_ticket>171667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>10:42:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1735"><pk_ticket>171680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>10:50:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1736"><pk_ticket>171686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>10:55:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1737"><pk_ticket>171699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>10:59:27</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1738"><pk_ticket>171710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>11:06:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1739"><pk_ticket>171726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>11:15:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1740"><pk_ticket>171786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>11:53:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1741"><pk_ticket>171787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>11:54:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1742"><pk_ticket>171809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>12:10:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS EL PRAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1743"><pk_ticket>171831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>12:24:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUEMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1744"><pk_ticket>171836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>12:26:07</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENUNCIA BECA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1745"><pk_ticket>171857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>12:38:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1746"><pk_ticket>171878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>12:52:01</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1747"><pk_ticket>171886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>13:00:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="1748"><pk_ticket>171921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>13:30:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA IIVTNU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1749"><pk_ticket>171927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>13:41:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1750"><pk_ticket>171953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>14:06:55</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES MENJADOR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1751"><pk_ticket>171960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>14:13:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1752"><pk_ticket>171967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>14:32:34</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1753"><pk_ticket>171995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>15:57:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMMITAR PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1754"><pk_ticket>172004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>16:21:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBERTURA ACTIV</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1755"><pk_ticket>172010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>16:38:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1756"><pk_ticket>172029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>17:38:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1757"><pk_ticket>172062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>19:32:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1758"><pk_ticket>172063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>19:35:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1759"><pk_ticket>172064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-19T00:00:00</td_created><th_created>19:41:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1760"><pk_ticket>172097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>08:53:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="1761"><pk_ticket>172136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>09:27:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1762"><pk_ticket>172141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>09:30:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1763"><pk_ticket>172227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>10:40:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1764"><pk_ticket>172306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>11:39:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1765"><pk_ticket>172323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>11:56:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1766"><pk_ticket>172342</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>12:10:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSTALACIO IDCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1767"><pk_ticket>172358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>12:21:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1768"><pk_ticket>172391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>12:42:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM PENDENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1769"><pk_ticket>172478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>13:50:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1770"><pk_ticket>172487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>13:58:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1771"><pk_ticket>172527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>15:15:50</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1772"><pk_ticket>172549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>16:29:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1773"><pk_ticket>172570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>17:23:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1774"><pk_ticket>172579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>17:52:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRES MENORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1775"><pk_ticket>172585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>18:13:20</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1776"><pk_ticket>172586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>18:15:22</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1777"><pk_ticket>172607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>19:37:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1778"><pk_ticket>172614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-20T00:00:00</td_created><th_created>21:09:26</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1779"><pk_ticket>172713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>10:11:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1780"><pk_ticket>172737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>10:28:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1781"><pk_ticket>172767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>10:48:26</th_created><val_days_resolution>3.46</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="1782"><pk_ticket>172831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>11:33:26</th_created><val_days_resolution>53.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1783"><pk_ticket>172833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>11:33:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITA TARGETA FERROCARILS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1784"><pk_ticket>172839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>11:35:41</th_created><val_days_resolution>2.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1785"><pk_ticket>172894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>12:12:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1786"><pk_ticket>172921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>12:32:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1787"><pk_ticket>172995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>13:24:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1788"><pk_ticket>173011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>13:37:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1789"><pk_ticket>173045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>14:20:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1790"><pk_ticket>173070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>15:58:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARJETA TRANSPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1791"><pk_ticket>173086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-21T00:00:00</td_created><th_created>17:46:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="1792"><pk_ticket>173108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-23T00:00:00</td_created><th_created>13:05:32</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1793"><pk_ticket>173150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>09:37:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1794"><pk_ticket>173184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>10:12:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1795"><pk_ticket>173339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>12:56:27</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAGUES</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1796"><pk_ticket>173399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>14:57:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1797"><pk_ticket>173403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>15:16:29</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1798"><pk_ticket>173436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>18:29:56</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1799"><pk_ticket>173440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>18:44:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1800"><pk_ticket>173441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-24T00:00:00</td_created><th_created>18:54:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1801"><pk_ticket>173455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:08:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1802"><pk_ticket>173456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:09:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1803"><pk_ticket>173457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:10:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1804"><pk_ticket>173460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:11:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1805"><pk_ticket>173461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:11:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1806"><pk_ticket>173463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:16:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1807"><pk_ticket>173464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:18:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1808"><pk_ticket>173465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:19:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1809"><pk_ticket>173468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:24:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1810"><pk_ticket>173472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:28:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1811"><pk_ticket>173473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:29:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1812"><pk_ticket>173480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:37:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1813"><pk_ticket>173481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:38:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1814"><pk_ticket>173486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:45:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1815"><pk_ticket>173491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:51:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1816"><pk_ticket>173493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>08:53:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1817"><pk_ticket>173502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:03:17</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1818"><pk_ticket>173505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:04:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1819"><pk_ticket>173506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:05:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1820"><pk_ticket>173507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:06:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1821"><pk_ticket>173508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:07:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1822"><pk_ticket>173510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:08:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1823"><pk_ticket>173513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:09:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1824"><pk_ticket>173515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:09:57</th_created><val_days_resolution>60.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1825"><pk_ticket>173517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:10:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1826"><pk_ticket>173518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:11:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1827"><pk_ticket>173519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:12:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1828"><pk_ticket>173521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:13:09</th_created><val_days_resolution>3.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1829"><pk_ticket>173522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:13:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1830"><pk_ticket>173523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:14:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1831"><pk_ticket>173524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:14:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1832"><pk_ticket>173525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:14:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1833"><pk_ticket>173527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:16:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1834"><pk_ticket>173528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:17:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1835"><pk_ticket>173529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:17:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1836"><pk_ticket>173531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:18:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1837"><pk_ticket>173532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:18:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1838"><pk_ticket>173533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:20:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1839"><pk_ticket>173537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:22:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1840"><pk_ticket>173538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:22:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1841"><pk_ticket>173539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:24:24</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1842"><pk_ticket>173546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:26:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1843"><pk_ticket>173547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:27:21</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1844"><pk_ticket>173548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:27:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1845"><pk_ticket>173552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:29:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1846"><pk_ticket>173553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:30:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CALCUL PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1847"><pk_ticket>173554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:30:54</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1848"><pk_ticket>173555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:31:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1849"><pk_ticket>173557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:31:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1850"><pk_ticket>173558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:32:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1851"><pk_ticket>173559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:32:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1852"><pk_ticket>173560</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:32:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1853"><pk_ticket>173563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:34:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1854"><pk_ticket>173564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:34:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1855"><pk_ticket>173565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:34:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1856"><pk_ticket>173566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:35:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1857"><pk_ticket>173569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:37:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1858"><pk_ticket>173570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:37:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1859"><pk_ticket>173574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:39:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1860"><pk_ticket>173576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:40:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1861"><pk_ticket>173579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:41:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1862"><pk_ticket>173583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:44:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1863"><pk_ticket>173590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:46:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1864"><pk_ticket>173591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:47:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1865"><pk_ticket>173592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:47:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1866"><pk_ticket>173594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:47:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1867"><pk_ticket>173593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:47:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1868"><pk_ticket>173595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:48:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1869"><pk_ticket>173596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:49:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1870"><pk_ticket>173599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:52:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1871"><pk_ticket>173600</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:52:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1872"><pk_ticket>173603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:53:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1873"><pk_ticket>173604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:53:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1874"><pk_ticket>173606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:55:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1875"><pk_ticket>173609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:56:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1876"><pk_ticket>173612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:57:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1877"><pk_ticket>173613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:57:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1878"><pk_ticket>173615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:59:27</th_created><val_days_resolution>1.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1879"><pk_ticket>173616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>09:59:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1880"><pk_ticket>173617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:00:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1881"><pk_ticket>173618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:00:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1882"><pk_ticket>173626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:04:05</th_created><val_days_resolution>2.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1883"><pk_ticket>173627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:04:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1884"><pk_ticket>173632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:05:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1885"><pk_ticket>173633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:06:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1886"><pk_ticket>173637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:09:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1887"><pk_ticket>173639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:11:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1888"><pk_ticket>173644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:15:07</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIONS CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1889"><pk_ticket>173651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:18:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CLASSE SPINNING</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1890"><pk_ticket>173652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:19:26</th_created><val_days_resolution>6.34</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="1891"><pk_ticket>173655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:21:27</th_created><val_days_resolution>6.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="1892"><pk_ticket>173656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:21:39</th_created><val_days_resolution>2.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1893"><pk_ticket>173660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:24:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1894"><pk_ticket>173666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:26:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1895"><pk_ticket>173672</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:28:47</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1896"><pk_ticket>173679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:30:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1897"><pk_ticket>173685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:34:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1898"><pk_ticket>173687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:34:26</th_created><val_days_resolution>2.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1899"><pk_ticket>173688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:34:29</th_created><val_days_resolution>30.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1900"><pk_ticket>173689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:35:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1901"><pk_ticket>173700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:42:18</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1902"><pk_ticket>173701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:42:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1903"><pk_ticket>173704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:44:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1904"><pk_ticket>173707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:44:45</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1905"><pk_ticket>173709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:46:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1906"><pk_ticket>173710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:46:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1907"><pk_ticket>173711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:46:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1908"><pk_ticket>173714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:47:33</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIOCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1909"><pk_ticket>173716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:48:11</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1910"><pk_ticket>173719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:48:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1911"><pk_ticket>173725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:53:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1912"><pk_ticket>173727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:54:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1913"><pk_ticket>173728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:55:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1914"><pk_ticket>173729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:56:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1915"><pk_ticket>173730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:56:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1916"><pk_ticket>173732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:56:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1917"><pk_ticket>173733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:56:44</th_created><val_days_resolution>2.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1918"><pk_ticket>173734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:57:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1919"><pk_ticket>173736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:57:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1920"><pk_ticket>173738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>10:58:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1921"><pk_ticket>173747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:03:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1922"><pk_ticket>173749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:04:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INCIDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1923"><pk_ticket>173751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:04:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1924"><pk_ticket>173753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:06:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1925"><pk_ticket>173754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:06:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1926"><pk_ticket>173756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:08:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1927"><pk_ticket>173759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:10:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1928"><pk_ticket>173762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:11:01</th_created><val_days_resolution>5.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1929"><pk_ticket>173763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:11:26</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1930"><pk_ticket>173765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:12:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1931"><pk_ticket>173769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:17:01</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1932"><pk_ticket>173770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:17:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1933"><pk_ticket>173772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:18:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1934"><pk_ticket>173774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:19:02</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1935"><pk_ticket>173776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:19:27</th_created><val_days_resolution>29.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1936"><pk_ticket>173779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:20:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1937"><pk_ticket>173782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:21:26</th_created><val_days_resolution>20.99</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ALTA USUARI INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1938"><pk_ticket>173784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:23:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1939"><pk_ticket>173786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:24:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1940"><pk_ticket>173788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:26:06</th_created><val_days_resolution>20.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPLAI</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1941"><pk_ticket>173797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:32:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA OBERTURA ACTV</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="1942"><pk_ticket>173808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:37:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1943"><pk_ticket>173816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:42:26</th_created><val_days_resolution>10.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1944"><pk_ticket>173820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:43:27</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1945"><pk_ticket>173831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:48:28</th_created><val_days_resolution>7.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1946"><pk_ticket>173834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:50:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1947"><pk_ticket>173840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:51:26</th_created><val_days_resolution>2.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1948"><pk_ticket>173848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>11:55:43</th_created><val_days_resolution>2.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1949"><pk_ticket>173858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:00:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1950"><pk_ticket>173877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:13:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="1951"><pk_ticket>173879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:13:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1952"><pk_ticket>173880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:14:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1953"><pk_ticket>173882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:14:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1954"><pk_ticket>173884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:15:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1955"><pk_ticket>173885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:15:45</th_created><val_days_resolution>29.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1956"><pk_ticket>173891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:18:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1957"><pk_ticket>173892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:18:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1958"><pk_ticket>173893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:18:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1959"><pk_ticket>173897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1960"><pk_ticket>173899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:21:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1961"><pk_ticket>173909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:26:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1962"><pk_ticket>173911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:27:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1963"><pk_ticket>173912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:28:27</th_created><val_days_resolution>28.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA BEQUES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="1964"><pk_ticket>173914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:29:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1965"><pk_ticket>173915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:29:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1966"><pk_ticket>173926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:35:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1967"><pk_ticket>173928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:36:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1968"><pk_ticket>173932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:37:35</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1969"><pk_ticket>173937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:41:26</th_created><val_days_resolution>3.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1970"><pk_ticket>173948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:47:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1971"><pk_ticket>173949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:47:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1972"><pk_ticket>173951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:48:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1973"><pk_ticket>173954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:49:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1974"><pk_ticket>173956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:50:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1975"><pk_ticket>173957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:50:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1976"><pk_ticket>173963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:52:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1977"><pk_ticket>173966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:53:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1978"><pk_ticket>173971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:55:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1979"><pk_ticket>173972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:55:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1980"><pk_ticket>173975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:58:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1981"><pk_ticket>173976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>12:58:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1982"><pk_ticket>173982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:01:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="1983"><pk_ticket>173984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:01:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1984"><pk_ticket>173994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:07:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1985"><pk_ticket>173997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:10:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1986"><pk_ticket>174000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:11:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="1987"><pk_ticket>174001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:13:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1988"><pk_ticket>174004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:14:27</th_created><val_days_resolution>18.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1989"><pk_ticket>174006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:14:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1990"><pk_ticket>174012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:18:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1991"><pk_ticket>174013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:18:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1992"><pk_ticket>174015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:18:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1993"><pk_ticket>174020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:21:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1994"><pk_ticket>174022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:22:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1995"><pk_ticket>174028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:25:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1996"><pk_ticket>174030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:26:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1997"><pk_ticket>174032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:29:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1998"><pk_ticket>174033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:29:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="1999"><pk_ticket>174034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:31:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2000"><pk_ticket>174035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:32:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2001"><pk_ticket>174036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:32:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2002"><pk_ticket>174040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:34:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PISCINA MUNICIPAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2003"><pk_ticket>174041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:34:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2004"><pk_ticket>174043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:35:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2005"><pk_ticket>174044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:36:26</th_created><val_days_resolution>3.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2006"><pk_ticket>174051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:38:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2007"><pk_ticket>174053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:38:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2008"><pk_ticket>174054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:39:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2009"><pk_ticket>174057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:40:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2010"><pk_ticket>174058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:41:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2011"><pk_ticket>174062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:45:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2012"><pk_ticket>174066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:49:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2013"><pk_ticket>174068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:50:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2014"><pk_ticket>174072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:52:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2015"><pk_ticket>174073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:53:39</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PISCINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2016"><pk_ticket>174079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:57:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2017"><pk_ticket>174080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>13:57:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2018"><pk_ticket>174085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:00:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2019"><pk_ticket>174089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:03:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2020"><pk_ticket>174090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:04:25</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2021"><pk_ticket>174092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:04:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2022"><pk_ticket>174095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:08:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2023"><pk_ticket>174099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:10:45</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2024"><pk_ticket>174100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:10:46</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2025"><pk_ticket>174103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:12:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2026"><pk_ticket>174105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:12:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2027"><pk_ticket>174107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:14:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2028"><pk_ticket>174111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:16:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2029"><pk_ticket>174112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:17:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2030"><pk_ticket>174113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:17:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2031"><pk_ticket>174116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:20:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2032"><pk_ticket>174117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:20:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2033"><pk_ticket>174119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:21:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2034"><pk_ticket>174121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:21:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2035"><pk_ticket>174122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:22:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2036"><pk_ticket>174123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:22:26</th_created><val_days_resolution>2.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2037"><pk_ticket>174124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:23:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2038"><pk_ticket>174125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:23:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2039"><pk_ticket>174127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:24:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2040"><pk_ticket>174128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:24:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPCIO  CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2041"><pk_ticket>174130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:26:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2042"><pk_ticket>174131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:28:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2043"><pk_ticket>174132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:28:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2044"><pk_ticket>174135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:30:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2045"><pk_ticket>174136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:31:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2046"><pk_ticket>174137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:32:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2047"><pk_ticket>174138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:33:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAl ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2048"><pk_ticket>174139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:33:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2049"><pk_ticket>174141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:36:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2050"><pk_ticket>174142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:36:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2051"><pk_ticket>174144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:38:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2052"><pk_ticket>174149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:41:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2053"><pk_ticket>174151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:42:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2054"><pk_ticket>174152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:43:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2055"><pk_ticket>174154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:43:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2056"><pk_ticket>174155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:44:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2057"><pk_ticket>174157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:45:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2058"><pk_ticket>174158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:46:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2059"><pk_ticket>174162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:48:22</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2060"><pk_ticket>174164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:50:26</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2061"><pk_ticket>174165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:50:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2062"><pk_ticket>174168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:52:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2063"><pk_ticket>174172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:56:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2064"><pk_ticket>174175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>14:58:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2065"><pk_ticket>174177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:01:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2066"><pk_ticket>174178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:02:46</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2067"><pk_ticket>174179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:05:37</th_created><val_days_resolution>12.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2068"><pk_ticket>174182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:06:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2069"><pk_ticket>174183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:07:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2070"><pk_ticket>174184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:09:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2071"><pk_ticket>174187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:13:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2072"><pk_ticket>174190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:19:53</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2073"><pk_ticket>174193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:24:37</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2074"><pk_ticket>174194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:25:41</th_created><val_days_resolution>2.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2075"><pk_ticket>174195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:29:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2076"><pk_ticket>174197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:33:57</th_created><val_days_resolution>13.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2077"><pk_ticket>174199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:35:43</th_created><val_days_resolution>9.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2078"><pk_ticket>174201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:38:26</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASLS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2079"><pk_ticket>174202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:38:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2080"><pk_ticket>174203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:43:29</th_created><val_days_resolution>25.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2081"><pk_ticket>174204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:44:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2082"><pk_ticket>174205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:47:26</th_created><val_days_resolution>10.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2083"><pk_ticket>174206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:50:36</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2084"><pk_ticket>174212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:57:27</th_created><val_days_resolution>11.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2085"><pk_ticket>174213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:57:27</th_created><val_days_resolution>3.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2086"><pk_ticket>174214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>15:58:26</th_created><val_days_resolution>3.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2087"><pk_ticket>174216</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:01:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2088"><pk_ticket>174219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:04:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2089"><pk_ticket>174220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:06:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2090"><pk_ticket>174222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:09:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2091"><pk_ticket>174225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:13:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2092"><pk_ticket>174226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:15:03</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2093"><pk_ticket>174227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:15:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2094"><pk_ticket>174228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:16:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2095"><pk_ticket>174229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:18:26</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2096"><pk_ticket>174230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:19:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2097"><pk_ticket>174231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:19:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2098"><pk_ticket>174232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:20:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2099"><pk_ticket>174237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:27:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2100"><pk_ticket>174238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:30:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2101"><pk_ticket>174239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:31:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2102"><pk_ticket>174240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:32:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2103"><pk_ticket>174242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:33:26</th_created><val_days_resolution>2.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2104"><pk_ticket>174243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:38:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2105"><pk_ticket>174244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:39:26</th_created><val_days_resolution>11.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2106"><pk_ticket>174247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:41:44</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2107"><pk_ticket>174249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:46:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2108"><pk_ticket>174250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:48:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2109"><pk_ticket>174251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:49:24</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2110"><pk_ticket>174255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:53:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2111"><pk_ticket>174260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:57:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2112"><pk_ticket>174262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>16:59:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2113"><pk_ticket>174265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:01:27</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2114"><pk_ticket>174266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:02:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2115"><pk_ticket>174270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:08:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2116"><pk_ticket>174272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:09:28</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2117"><pk_ticket>174273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:10:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2118"><pk_ticket>174274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:10:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2119"><pk_ticket>174276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:13:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2120"><pk_ticket>174277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:15:43</th_created><val_days_resolution>9.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2121"><pk_ticket>174279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:20:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2122"><pk_ticket>174280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:20:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2123"><pk_ticket>174281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:23:00</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2124"><pk_ticket>174283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:23:29</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2125"><pk_ticket>174286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:29:27</th_created><val_days_resolution>9.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2126"><pk_ticket>174290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:32:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2127"><pk_ticket>174292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:36:26</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2128"><pk_ticket>174295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:38:26</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2129"><pk_ticket>174298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:41:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2130"><pk_ticket>174299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:42:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2131"><pk_ticket>174302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:43:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2132"><pk_ticket>174304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:45:04</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2133"><pk_ticket>174306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:50:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2134"><pk_ticket>174307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:53:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2135"><pk_ticket>174308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:54:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2136"><pk_ticket>174309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:55:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2137"><pk_ticket>174311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>17:56:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2138"><pk_ticket>174319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:10:18</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2139"><pk_ticket>174320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:12:21</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2140"><pk_ticket>174323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:15:36</th_created><val_days_resolution>9.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2141"><pk_ticket>174326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:21:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2142"><pk_ticket>174330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:26:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2143"><pk_ticket>174331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:29:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2144"><pk_ticket>174336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:40:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2145"><pk_ticket>174337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:41:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2146"><pk_ticket>174342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:45:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2147"><pk_ticket>174344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:51:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2148"><pk_ticket>174345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:51:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2149"><pk_ticket>174346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:54:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2150"><pk_ticket>174348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>18:59:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR 14</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2151"><pk_ticket>174351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>19:01:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2152"><pk_ticket>174360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>19:19:29</th_created><val_days_resolution>9.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2153"><pk_ticket>174365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>19:27:26</th_created><val_days_resolution>5.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2154"><pk_ticket>174377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>19:50:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2155"><pk_ticket>174383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>20:48:27</th_created><val_days_resolution>8.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2156"><pk_ticket>174384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>21:14:27</th_created><val_days_resolution>8.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2157"><pk_ticket>174388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>22:25:34</th_created><val_days_resolution>8.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2158"><pk_ticket>174389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>22:35:33</th_created><val_days_resolution>6.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2159"><pk_ticket>174393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-25T00:00:00</td_created><th_created>23:52:28</th_created><val_days_resolution>8.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2160"><pk_ticket>174397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>01:56:27</th_created><val_days_resolution>6.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT CEM SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2161"><pk_ticket>174402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:12:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2162"><pk_ticket>174403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:14:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2163"><pk_ticket>174404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:14:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2164"><pk_ticket>174406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:19:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2165"><pk_ticket>174407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:19:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO CASALS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2166"><pk_ticket>174413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:31:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2167"><pk_ticket>174417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:37:27</th_created><val_days_resolution>8.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2168"><pk_ticket>174418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:37:49</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2169"><pk_ticket>174420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:44:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2170"><pk_ticket>174425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:48:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2171"><pk_ticket>174430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:56:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2172"><pk_ticket>174432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>08:57:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2173"><pk_ticket>174439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:05:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ASSOSCIAR USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2174"><pk_ticket>174440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:06:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2175"><pk_ticket>174447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:10:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2176"><pk_ticket>174451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:12:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT DISPRAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2177"><pk_ticket>174453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:13:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2178"><pk_ticket>174454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:14:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2179"><pk_ticket>174456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:15:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2180"><pk_ticket>174458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:18:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2181"><pk_ticket>174467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:24:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2182"><pk_ticket>174477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:30:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2183"><pk_ticket>174481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:32:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2184"><pk_ticket>174488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:36:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2185"><pk_ticket>174500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:45:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2186"><pk_ticket>174501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:45:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2187"><pk_ticket>174506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:48:26</th_created><val_days_resolution>3.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2188"><pk_ticket>174508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:51:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2189"><pk_ticket>174510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:51:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2190"><pk_ticket>174516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:57:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2191"><pk_ticket>174520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>09:59:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2192"><pk_ticket>174523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:01:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2193"><pk_ticket>174530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:03:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2194"><pk_ticket>174538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:08:14</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2195"><pk_ticket>174541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:10:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2196"><pk_ticket>174544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:12:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2197"><pk_ticket>174547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:14:27</th_created><val_days_resolution>3.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2198"><pk_ticket>174548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:14:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2199"><pk_ticket>174555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:17:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2200"><pk_ticket>174557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:20:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2201"><pk_ticket>174560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:22:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2202"><pk_ticket>174564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:24:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2203"><pk_ticket>174565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:25:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2204"><pk_ticket>174576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:29:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2205"><pk_ticket>174584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:31:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2206"><pk_ticket>174587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:32:27</th_created><val_days_resolution>6.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2207"><pk_ticket>174588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:34:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2208"><pk_ticket>174597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:38:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2209"><pk_ticket>174600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:39:27</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2210"><pk_ticket>174606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:42:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2211"><pk_ticket>174611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:44:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2212"><pk_ticket>174613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:46:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2213"><pk_ticket>174614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:46:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2214"><pk_ticket>174616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:48:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2215"><pk_ticket>174623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:51:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2216"><pk_ticket>174631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:53:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2217"><pk_ticket>174635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>10:56:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2218"><pk_ticket>174649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:03:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2219"><pk_ticket>174652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:04:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2220"><pk_ticket>174653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:04:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2221"><pk_ticket>174660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:08:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMITAR ALTA PERFIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2222"><pk_ticket>174690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:27:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2223"><pk_ticket>174694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:30:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2224"><pk_ticket>174696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:32:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2225"><pk_ticket>174704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:35:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2226"><pk_ticket>174712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:37:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2227"><pk_ticket>174713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:37:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2228"><pk_ticket>174715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:39:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2229"><pk_ticket>174717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:39:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2230"><pk_ticket>174726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:45:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPICIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2231"><pk_ticket>174727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:45:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2232"><pk_ticket>174733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:47:38</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2233"><pk_ticket>174749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>11:55:46</th_created><val_days_resolution>1.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2234"><pk_ticket>174765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:04:32</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2235"><pk_ticket>174777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:13:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2236"><pk_ticket>174780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:14:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2237"><pk_ticket>174781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:14:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2238"><pk_ticket>174790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:21:36</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2239"><pk_ticket>174801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:29:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2240"><pk_ticket>174802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:29:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2241"><pk_ticket>174812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:35:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2242"><pk_ticket>174819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:39:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2243"><pk_ticket>174820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:40:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2244"><pk_ticket>174821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:41:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2245"><pk_ticket>174826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:43:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2246"><pk_ticket>174827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:44:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2247"><pk_ticket>174832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:48:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2248"><pk_ticket>174835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:49:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2249"><pk_ticket>174841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:52:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2250"><pk_ticket>174843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>12:53:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA AMB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2251"><pk_ticket>174873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:16:48</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2252"><pk_ticket>174875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:18:27</th_created><val_days_resolution>4.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2253"><pk_ticket>174878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:20:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2254"><pk_ticket>174897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:30:43</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2255"><pk_ticket>174900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:34:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2256"><pk_ticket>174903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:36:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2257"><pk_ticket>174916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:45:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2258"><pk_ticket>174918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:45:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIRAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2259"><pk_ticket>174932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:52:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2260"><pk_ticket>174933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>13:53:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2261"><pk_ticket>174945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>14:08:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2262"><pk_ticket>174954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>14:13:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2263"><pk_ticket>174957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>14:16:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2264"><pk_ticket>174968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>14:30:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2265"><pk_ticket>174969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>14:34:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2266"><pk_ticket>174970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>14:38:59</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2267"><pk_ticket>174981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:13:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2268"><pk_ticket>174982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:14:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2269"><pk_ticket>174983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:18:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2270"><pk_ticket>174985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:21:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2271"><pk_ticket>174986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:25:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2272"><pk_ticket>174989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:30:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2273"><pk_ticket>174990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:32:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2274"><pk_ticket>174992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:34:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPICIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2275"><pk_ticket>174993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:37:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2276"><pk_ticket>175001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>15:57:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2277"><pk_ticket>175008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:06:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2278"><pk_ticket>175009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:08:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>VOLANT PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2279"><pk_ticket>175014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:18:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2280"><pk_ticket>175023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:36:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2281"><pk_ticket>175026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:42:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2282"><pk_ticket>175028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:44:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2283"><pk_ticket>175030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:48:08</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2284"><pk_ticket>175033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>16:50:57</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2285"><pk_ticket>175042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:14:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2286"><pk_ticket>175043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:16:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2287"><pk_ticket>175046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:19:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2288"><pk_ticket>175047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:22:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2289"><pk_ticket>175052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:29:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2290"><pk_ticket>175053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:30:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2291"><pk_ticket>175056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:35:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2292"><pk_ticket>175061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:41:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2293"><pk_ticket>175065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:46:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2294"><pk_ticket>175066</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:49:42</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>53</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2295"><pk_ticket>175068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>17:57:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2296"><pk_ticket>175072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:05:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2297"><pk_ticket>175073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:08:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2298"><pk_ticket>175077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:20:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2299"><pk_ticket>175081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:28:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2300"><pk_ticket>175083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:30:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2301"><pk_ticket>175084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:31:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2302"><pk_ticket>175086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:35:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2303"><pk_ticket>175087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:45:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2304"><pk_ticket>175088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:46:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2305"><pk_ticket>175089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>18:54:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2306"><pk_ticket>175093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>19:08:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2307"><pk_ticket>175095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>19:13:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2308"><pk_ticket>175099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>19:28:27</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2309"><pk_ticket>175100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>19:30:49</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2310"><pk_ticket>175101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>19:33:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2311"><pk_ticket>175102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>19:35:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2312"><pk_ticket>175111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-26T00:00:00</td_created><th_created>21:04:26</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2313"><pk_ticket>175120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:15:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2314"><pk_ticket>175122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:19:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2315"><pk_ticket>175126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:28:57</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2316"><pk_ticket>175129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:31:26</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAR A MONICA ALVAREZ ALONSO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2317"><pk_ticket>175134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:40:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2318"><pk_ticket>175136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:44:25</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2319"><pk_ticket>175141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>08:58:25</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2320"><pk_ticket>175154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:14:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2321"><pk_ticket>175165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:26:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INICIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2322"><pk_ticket>175180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:34:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2323"><pk_ticket>175187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:38:17</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2324"><pk_ticket>175193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:40:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2325"><pk_ticket>175196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:41:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2326"><pk_ticket>175210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:54:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2327"><pk_ticket>175211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:55:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2328"><pk_ticket>175217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>09:58:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2329"><pk_ticket>175221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:02:00</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2330"><pk_ticket>175243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:19:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2331"><pk_ticket>175259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:33:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2332"><pk_ticket>175262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:35:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2333"><pk_ticket>175264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:36:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2334"><pk_ticket>175267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:37:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2335"><pk_ticket>175268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:37:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DE NOM ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2336"><pk_ticket>175272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:40:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2337"><pk_ticket>175281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:48:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2338"><pk_ticket>175282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>10:48:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2339"><pk_ticket>175329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>11:26:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2340"><pk_ticket>175330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>11:27:26</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2341"><pk_ticket>175335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>11:29:58</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2342"><pk_ticket>175352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>11:43:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2343"><pk_ticket>175376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:00:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUEMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2344"><pk_ticket>175395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:10:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2345"><pk_ticket>175397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:13:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2346"><pk_ticket>175409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:22:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2347"><pk_ticket>175410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:23:27</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2348"><pk_ticket>175415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:26:27</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2349"><pk_ticket>175426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>12:32:17</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2350"><pk_ticket>175493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>13:34:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2351"><pk_ticket>175501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>13:39:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2352"><pk_ticket>175547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>14:38:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2353"><pk_ticket>175554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>14:51:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2354"><pk_ticket>175557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:02:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2355"><pk_ticket>175558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:03:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2356"><pk_ticket>175560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:11:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2357"><pk_ticket>175565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:22:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VACUNES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2358"><pk_ticket>175566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:24:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2359"><pk_ticket>175567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:27:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2360"><pk_ticket>175572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:38:46</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2361"><pk_ticket>175581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>15:55:48</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2362"><pk_ticket>175583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>16:00:14</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2363"><pk_ticket>175584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>16:02:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2364"><pk_ticket>175588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>16:15:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2365"><pk_ticket>175603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>16:51:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2366"><pk_ticket>175606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>17:00:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2367"><pk_ticket>175610</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>17:15:52</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2368"><pk_ticket>175616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>17:42:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2369"><pk_ticket>175618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>17:47:59</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2370"><pk_ticket>175620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>17:50:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2371"><pk_ticket>175624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>18:02:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2372"><pk_ticket>175626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>18:05:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2373"><pk_ticket>175630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>18:15:01</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2374"><pk_ticket>175635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>18:22:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PREINSCRIPCIO ESCOLA MUSICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2375"><pk_ticket>175637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>18:25:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2376"><pk_ticket>175638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>18:26:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2377"><pk_ticket>175655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>19:27:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATESTAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2378"><pk_ticket>175656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>19:34:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2379"><pk_ticket>175658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>19:40:34</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2380"><pk_ticket>175661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>19:44:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2381"><pk_ticket>175665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-27T00:00:00</td_created><th_created>21:06:27</th_created><val_days_resolution>6.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2382"><pk_ticket>175674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>08:25:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2383"><pk_ticket>175675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>08:25:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2384"><pk_ticket>175678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>08:31:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2385"><pk_ticket>175688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>08:52:28</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2386"><pk_ticket>175697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:13:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2387"><pk_ticket>175703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:15:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2388"><pk_ticket>175712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:22:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2389"><pk_ticket>175715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:24:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2390"><pk_ticket>175718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:26:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2391"><pk_ticket>175719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:26:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2392"><pk_ticket>175722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:32:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2393"><pk_ticket>175732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:39:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2394"><pk_ticket>175754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>09:54:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2395"><pk_ticket>175785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:23:11</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHICLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2396"><pk_ticket>175786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:23:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2397"><pk_ticket>175787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:24:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2398"><pk_ticket>175796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:33:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2399"><pk_ticket>175799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:36:28</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSRCIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2400"><pk_ticket>175802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:38:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2401"><pk_ticket>175813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>10:44:27</th_created><val_days_resolution>3.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIÓ EN LÍNEA DE CASAL D'ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2402"><pk_ticket>175836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>11:07:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2403"><pk_ticket>175841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>11:11:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2404"><pk_ticket>175853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>11:16:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2405"><pk_ticket>175883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>11:40:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2406"><pk_ticket>175890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>11:48:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2407"><pk_ticket>175903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>11:58:24</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2408"><pk_ticket>175939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>12:24:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TALL CARRER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2409"><pk_ticket>175945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>12:29:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2410"><pk_ticket>175948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>12:30:29</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FERROCARRILS GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2411"><pk_ticket>175966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>12:44:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2412"><pk_ticket>175972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>12:48:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO FITNESS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2413"><pk_ticket>176013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>13:27:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI HORARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2414"><pk_ticket>176019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>13:37:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2415"><pk_ticket>176043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>13:54:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2416"><pk_ticket>176056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>14:22:23</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2417"><pk_ticket>176076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>15:10:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2418"><pk_ticket>176086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>16:00:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2419"><pk_ticket>176093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>16:35:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2420"><pk_ticket>176094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>16:35:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2421"><pk_ticket>176096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>16:45:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2422"><pk_ticket>176097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>16:49:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2423"><pk_ticket>176100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>16:57:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2424"><pk_ticket>176101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>17:03:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2425"><pk_ticket>176102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>17:09:38</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2426"><pk_ticket>176104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>17:16:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2427"><pk_ticket>176105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>17:20:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2428"><pk_ticket>176111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>17:48:27</th_created><val_days_resolution>7.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA BEQUES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2429"><pk_ticket>176116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>18:07:43</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2430"><pk_ticket>176129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>18:59:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2431"><pk_ticket>176136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-28T00:00:00</td_created><th_created>19:56:26</th_created><val_days_resolution>37.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2432"><pk_ticket>176153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-29T00:00:00</td_created><th_created>21:30:36</th_created><val_days_resolution>12.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREU INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2433"><pk_ticket>176173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>08:27:24</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2434"><pk_ticket>176210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:10:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2435"><pk_ticket>176214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:13:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2436"><pk_ticket>176218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:16:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HABITATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2437"><pk_ticket>176219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:17:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2438"><pk_ticket>176221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:18:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CLAVE PIN</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2439"><pk_ticket>176222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:18:57</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2440"><pk_ticket>176225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:19:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2441"><pk_ticket>176244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:31:54</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2442"><pk_ticket>176247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:32:53</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2443"><pk_ticket>176260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:41:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2444"><pk_ticket>176261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:41:54</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2445"><pk_ticket>176268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:46:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2446"><pk_ticket>176274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:52:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2447"><pk_ticket>176278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>09:56:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2448"><pk_ticket>176287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:03:14</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2449"><pk_ticket>176295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:08:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMNT INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2450"><pk_ticket>176297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:09:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2451"><pk_ticket>176300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:11:35</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2452"><pk_ticket>176328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:26:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2453"><pk_ticket>176335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:33:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2454"><pk_ticket>176340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:35:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2455"><pk_ticket>176354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:41:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2456"><pk_ticket>176355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:41:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2457"><pk_ticket>176362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:45:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2458"><pk_ticket>176367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:49:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2459"><pk_ticket>176373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:51:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2460"><pk_ticket>176379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:53:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2461"><pk_ticket>176383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>10:56:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2462"><pk_ticket>176398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>11:06:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2463"><pk_ticket>176424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>11:28:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2464"><pk_ticket>176453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>11:43:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2465"><pk_ticket>176455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>11:45:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2466"><pk_ticket>176465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>11:51:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2467"><pk_ticket>176470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>11:54:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2468"><pk_ticket>176507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>12:17:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2469"><pk_ticket>176511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>12:20:25</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2470"><pk_ticket>176520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>12:25:33</th_created><val_days_resolution>3.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2471"><pk_ticket>176555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>12:46:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2472"><pk_ticket>176561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>12:50:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2473"><pk_ticket>176563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>12:52:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2474"><pk_ticket>176606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>13:20:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2475"><pk_ticket>176608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>13:21:27</th_created><val_days_resolution>12.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESCOLAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2476"><pk_ticket>176636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>13:45:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2477"><pk_ticket>176645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>13:55:38</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2478"><pk_ticket>176655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>14:01:52</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2479"><pk_ticket>176662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>14:08:26</th_created><val_days_resolution>2.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2480"><pk_ticket>176692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>14:38:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2481"><pk_ticket>176722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>15:19:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2482"><pk_ticket>176726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>15:27:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2483"><pk_ticket>176754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>17:09:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2484"><pk_ticket>176767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>17:42:57</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2485"><pk_ticket>176779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>18:05:44</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO XERRADA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2486"><pk_ticket>176784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>18:18:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2487"><pk_ticket>176785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>18:21:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2488"><pk_ticket>176791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>18:41:42</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2489"><pk_ticket>176793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>18:49:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2490"><pk_ticket>176797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>18:58:40</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2491"><pk_ticket>176798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>19:00:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2492"><pk_ticket>176803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>19:19:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2493"><pk_ticket>176809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>19:37:27</th_created><val_days_resolution>4.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2494"><pk_ticket>176814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>20:57:27</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2495"><pk_ticket>176816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-05-31T00:00:00</td_created><th_created>22:18:26</th_created><val_days_resolution>5.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2496"><pk_ticket>176849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:14:03</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2497"><pk_ticket>176855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:20:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2498"><pk_ticket>176863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:30:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2499"><pk_ticket>176885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:49:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2500"><pk_ticket>176887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:50:05</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>78</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2501"><pk_ticket>176898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:58:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2502"><pk_ticket>176899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>09:59:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2503"><pk_ticket>176926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>10:22:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2504"><pk_ticket>176940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>10:34:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2505"><pk_ticket>176965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>10:49:28</th_created><val_days_resolution>2.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEGURETAT SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2506"><pk_ticket>176972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>10:55:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2507"><pk_ticket>176999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>11:14:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2508"><pk_ticket>177017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>11:24:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2509"><pk_ticket>177027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>11:31:02</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2510"><pk_ticket>177035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>11:39:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2511"><pk_ticket>177060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>11:56:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2512"><pk_ticket>177067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:00:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2513"><pk_ticket>177086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:12:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2514"><pk_ticket>177087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:13:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2515"><pk_ticket>177094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:16:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2516"><pk_ticket>177097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:19:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2517"><pk_ticket>177111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:29:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2518"><pk_ticket>177146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>12:56:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2519"><pk_ticket>177175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>13:15:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2520"><pk_ticket>177206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>13:38:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2521"><pk_ticket>177217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>13:49:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2522"><pk_ticket>177244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>14:15:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2523"><pk_ticket>177261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>14:36:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2524"><pk_ticket>177262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>14:37:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2525"><pk_ticket>177267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>14:49:07</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2526"><pk_ticket>177272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>14:54:04</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2527"><pk_ticket>177277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>15:10:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2528"><pk_ticket>177278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>15:13:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2529"><pk_ticket>177283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>15:21:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2530"><pk_ticket>177294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>15:59:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2531"><pk_ticket>177295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>16:10:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2532"><pk_ticket>177300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>16:23:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2533"><pk_ticket>177301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>16:23:19</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2534"><pk_ticket>177304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>16:28:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2535"><pk_ticket>177315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>17:04:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2536"><pk_ticket>177318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>17:13:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2537"><pk_ticket>177320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>17:16:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2538"><pk_ticket>177325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>17:26:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2539"><pk_ticket>177330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>17:45:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2540"><pk_ticket>177334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>17:57:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SALA FITNESS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2541"><pk_ticket>177336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>18:01:08</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2542"><pk_ticket>177342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>18:23:26</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2543"><pk_ticket>177356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>18:56:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2544"><pk_ticket>177357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>18:56:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2545"><pk_ticket>177363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-01T00:00:00</td_created><th_created>19:21:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2546"><pk_ticket>177425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>09:26:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2547"><pk_ticket>177429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>09:29:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2548"><pk_ticket>177436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>09:33:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2549"><pk_ticket>177444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>09:41:18</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELACIO INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2550"><pk_ticket>177446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>09:42:29</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALEGAR MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2551"><pk_ticket>177447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>09:42:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA REBUTJADA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="2552"><pk_ticket>177572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>11:08:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2553"><pk_ticket>177583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>11:16:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2554"><pk_ticket>177597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>11:22:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2555"><pk_ticket>177604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>11:26:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2556"><pk_ticket>177625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>11:48:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2557"><pk_ticket>177631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>11:51:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2558"><pk_ticket>177647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>12:02:51</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITATS</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2559"><pk_ticket>177666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>12:13:47</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2560"><pk_ticket>177694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>12:32:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2561"><pk_ticket>177699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>12:35:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2562"><pk_ticket>177721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>12:52:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2563"><pk_ticket>177779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>13:33:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2564"><pk_ticket>177799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>13:56:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2565"><pk_ticket>177800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>13:56:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2566"><pk_ticket>177803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>14:00:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2567"><pk_ticket>177804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>14:01:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2568"><pk_ticket>177807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>14:05:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2569"><pk_ticket>177834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>14:52:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2570"><pk_ticket>177854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>15:49:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2571"><pk_ticket>177865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>16:31:20</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2572"><pk_ticket>177871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>16:51:46</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2573"><pk_ticket>177876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>16:58:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2574"><pk_ticket>177877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>17:02:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2575"><pk_ticket>177879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>17:04:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2576"><pk_ticket>177886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>17:26:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2577"><pk_ticket>177887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>17:27:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2578"><pk_ticket>177893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>17:48:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2579"><pk_ticket>177897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>17:59:56</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2580"><pk_ticket>177899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:02:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2581"><pk_ticket>177902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:09:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2582"><pk_ticket>177904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:14:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2583"><pk_ticket>177910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:40:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2584"><pk_ticket>177915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:45:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2585"><pk_ticket>177918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:55:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2586"><pk_ticket>177919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-02T00:00:00</td_created><th_created>18:56:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2587"><pk_ticket>177938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>08:00:36</th_created><val_days_resolution>8.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2588"><pk_ticket>177940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>08:19:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2589"><pk_ticket>177950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>08:48:26</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARRAIGO SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2590"><pk_ticket>177956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>09:00:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2591"><pk_ticket>177961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>09:08:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2592"><pk_ticket>177976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>09:22:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2593"><pk_ticket>177992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>09:30:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2594"><pk_ticket>177998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>09:37:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLIC ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2595"><pk_ticket>178024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>10:05:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2596"><pk_ticket>178025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>10:06:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2597"><pk_ticket>178070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>10:41:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2598"><pk_ticket>178098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>10:57:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2599"><pk_ticket>178147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>11:27:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2600"><pk_ticket>178149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>11:27:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="2601"><pk_ticket>178150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>11:28:09</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2602"><pk_ticket>178175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>11:44:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2603"><pk_ticket>178197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>12:00:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2604"><pk_ticket>178237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>12:35:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2605"><pk_ticket>178290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>13:23:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2606"><pk_ticket>178303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>13:35:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2607"><pk_ticket>178305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>13:36:15</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2608"><pk_ticket>178381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>16:11:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2609"><pk_ticket>178382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>16:21:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2610"><pk_ticket>178387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>16:32:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2611"><pk_ticket>178392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>16:45:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2612"><pk_ticket>178395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>16:50:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2613"><pk_ticket>178404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>17:38:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2614"><pk_ticket>178416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>18:10:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2615"><pk_ticket>178421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>18:29:27</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2616"><pk_ticket>178422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>18:31:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="2617"><pk_ticket>178424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>18:34:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="2618"><pk_ticket>178426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>18:40:50</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2619"><pk_ticket>178428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>18:46:12</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2620"><pk_ticket>178436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>19:19:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2621"><pk_ticket>178437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>19:20:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2622"><pk_ticket>178439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>19:23:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2623"><pk_ticket>178442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>19:31:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2624"><pk_ticket>178445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-03T00:00:00</td_created><th_created>19:42:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SALA FITNESS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2625"><pk_ticket>178451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>08:12:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2626"><pk_ticket>178455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>08:22:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2627"><pk_ticket>178469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>09:07:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2628"><pk_ticket>178474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>09:15:38</th_created><val_days_resolution>5.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2629"><pk_ticket>178478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>09:19:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2630"><pk_ticket>178488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>09:33:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2631"><pk_ticket>178509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>09:52:54</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2632"><pk_ticket>178531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>10:15:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS EL PRAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2633"><pk_ticket>178549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>10:28:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2634"><pk_ticket>178584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>10:56:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2635"><pk_ticket>178614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>11:19:25</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT LABORAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2636"><pk_ticket>178644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>11:59:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2637"><pk_ticket>178696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>12:43:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2638"><pk_ticket>178730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>13:15:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2639"><pk_ticket>178757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>13:40:18</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2640"><pk_ticket>178786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>14:40:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2641"><pk_ticket>178789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>14:53:27</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2642"><pk_ticket>178791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>15:27:02</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONSUM</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2643"><pk_ticket>178792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>15:27:26</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2644"><pk_ticket>178796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>15:55:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2645"><pk_ticket>178803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>16:37:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2646"><pk_ticket>178805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>16:43:38</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2647"><pk_ticket>178815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>17:20:34</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2648"><pk_ticket>178822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>17:50:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2649"><pk_ticket>178824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>18:00:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA SANITARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2650"><pk_ticket>178829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>18:19:48</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2651"><pk_ticket>178844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-04T00:00:00</td_created><th_created>20:18:29</th_created><val_days_resolution>10.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI MAIL INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2652"><pk_ticket>178872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>08:47:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2653"><pk_ticket>178882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>09:03:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2654"><pk_ticket>178896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>09:14:18</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2655"><pk_ticket>178930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>09:35:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2656"><pk_ticket>178949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>09:51:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2657"><pk_ticket>178953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>09:55:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2658"><pk_ticket>178964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>10:03:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2659"><pk_ticket>178994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>10:25:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2660"><pk_ticket>179010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>10:35:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2661"><pk_ticket>179042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>10:54:50</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2662"><pk_ticket>179072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>11:21:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2663"><pk_ticket>179076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>11:23:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2664"><pk_ticket>179078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>11:24:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="2665"><pk_ticket>179079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>11:24:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2666"><pk_ticket>179086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>11:30:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2667"><pk_ticket>179148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>12:23:59</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2668"><pk_ticket>179149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>12:24:44</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ACTIVITATS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2669"><pk_ticket>179152</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>12:27:37</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2670"><pk_ticket>179162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>12:34:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO INCIDENCIA NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="2671"><pk_ticket>179173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>12:43:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2672"><pk_ticket>179174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>12:44:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2673"><pk_ticket>179216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>13:20:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT PLACES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2674"><pk_ticket>179234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>13:40:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2675"><pk_ticket>179237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>13:42:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIFICACIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="2676"><pk_ticket>179279</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>14:24:09</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2677"><pk_ticket>179284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>14:41:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2678"><pk_ticket>179286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>14:43:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2679"><pk_ticket>179322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>16:20:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2680"><pk_ticket>179325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>16:30:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSUTLA TELEFON SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2681"><pk_ticket>179337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>17:07:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO ENTITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2682"><pk_ticket>179340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>17:15:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="2683"><pk_ticket>179344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>17:27:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA CLASSE ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2684"><pk_ticket>179354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>17:55:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2685"><pk_ticket>179356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>18:02:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2686"><pk_ticket>179361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>18:26:28</th_created><val_days_resolution>14.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO IMPOST</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2687"><pk_ticket>179370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>18:50:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2688"><pk_ticket>179372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>18:51:27</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2689"><pk_ticket>179380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-07T00:00:00</td_created><th_created>19:06:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2690"><pk_ticket>179475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>09:50:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2691"><pk_ticket>179485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>09:58:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2692"><pk_ticket>179540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>10:41:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SALA FITNESS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2693"><pk_ticket>179541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>10:41:28</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2694"><pk_ticket>179551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>10:45:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2695"><pk_ticket>179563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>10:52:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2696"><pk_ticket>179567</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>10:56:44</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PAGAMENT CASAL</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2697"><pk_ticket>179568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>10:58:35</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPLEMENTAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2698"><pk_ticket>179572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>11:01:49</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2699"><pk_ticket>179623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>11:40:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2700"><pk_ticket>179637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>11:48:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2701"><pk_ticket>179673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>12:12:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2702"><pk_ticket>179683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>12:17:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2703"><pk_ticket>179691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>12:22:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ADJUNTAR DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2704"><pk_ticket>179725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>12:49:43</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR GUAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2705"><pk_ticket>179730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>12:55:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2706"><pk_ticket>179733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>12:57:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT DEFINITIU LLAR INFANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2707"><pk_ticket>179747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:07:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2708"><pk_ticket>179761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:19:06</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2709"><pk_ticket>179774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:25:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2710"><pk_ticket>179782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:31:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2711"><pk_ticket>179787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:35:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA PREINSCRIPCIONS ESCOLA INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2712"><pk_ticket>179794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:40:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2713"><pk_ticket>179798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:42:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2714"><pk_ticket>179811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>13:52:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2715"><pk_ticket>179845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>15:28:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2716"><pk_ticket>179868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>16:45:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2717"><pk_ticket>179909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>18:33:02</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2718"><pk_ticket>179911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-08T00:00:00</td_created><th_created>18:46:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2719"><pk_ticket>179945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>08:33:04</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2720"><pk_ticket>179977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>09:27:04</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2721"><pk_ticket>179980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>09:29:28</th_created><val_days_resolution>1.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2722"><pk_ticket>180018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>09:59:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2723"><pk_ticket>180029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>10:05:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2724"><pk_ticket>180075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>10:52:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CELULA HABITABILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2725"><pk_ticket>180116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>11:24:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2726"><pk_ticket>180157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>11:55:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2727"><pk_ticket>180167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>12:14:28</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2728"><pk_ticket>180172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>12:15:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2729"><pk_ticket>180205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>12:39:36</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2730"><pk_ticket>180226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>12:50:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2731"><pk_ticket>180247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>13:11:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2732"><pk_ticket>180250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>13:12:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELACIO INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2733"><pk_ticket>180251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>13:14:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2734"><pk_ticket>180254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>13:16:28</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2735"><pk_ticket>180307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>14:22:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2736"><pk_ticket>180312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>14:47:26</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2737"><pk_ticket>180316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>14:55:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2738"><pk_ticket>180336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>16:18:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2739"><pk_ticket>180340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>16:28:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2740"><pk_ticket>180348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>17:05:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2741"><pk_ticket>180384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-09T00:00:00</td_created><th_created>18:50:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2742"><pk_ticket>180416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>08:25:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2743"><pk_ticket>180425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>08:48:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2744"><pk_ticket>180436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>09:13:27</th_created><val_days_resolution>5.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2745"><pk_ticket>180450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>09:36:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2746"><pk_ticket>180459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>09:47:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2747"><pk_ticket>180463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>09:52:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2748"><pk_ticket>180468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>09:59:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA FGC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2749"><pk_ticket>180471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>10:01:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET BUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2750"><pk_ticket>180490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>10:17:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2751"><pk_ticket>180550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>10:53:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2752"><pk_ticket>180597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>11:32:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="2753"><pk_ticket>180625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>11:54:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2754"><pk_ticket>180641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>12:08:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2755"><pk_ticket>180659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>12:20:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO GRADUAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="2756"><pk_ticket>180678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>12:33:27</th_created><val_days_resolution>4.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2757"><pk_ticket>180706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>12:57:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2758"><pk_ticket>180721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>13:04:29</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARXIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2759"><pk_ticket>180755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>13:40:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2760"><pk_ticket>180768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>13:51:59</th_created><val_days_resolution>10.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2761"><pk_ticket>180794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>14:18:39</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2762"><pk_ticket>180803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>14:36:42</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS COEDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2763"><pk_ticket>180805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>14:42:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2764"><pk_ticket>180807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>14:56:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2765"><pk_ticket>180810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>15:32:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2766"><pk_ticket>180835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>16:50:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2767"><pk_ticket>180840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>16:59:26</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2768"><pk_ticket>180846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>17:29:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2769"><pk_ticket>180864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>18:44:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2770"><pk_ticket>180865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>18:44:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2771"><pk_ticket>180872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>19:12:26</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2772"><pk_ticket>180874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-10T00:00:00</td_created><th_created>19:20:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2773"><pk_ticket>180930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>09:18:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2774"><pk_ticket>180958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>09:40:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2775"><pk_ticket>180997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>10:18:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2776"><pk_ticket>181012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>10:30:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2777"><pk_ticket>181033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>10:47:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2778"><pk_ticket>181083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>11:39:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2779"><pk_ticket>181098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>11:56:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2780"><pk_ticket>181106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>12:03:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2781"><pk_ticket>181116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>12:09:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FILMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2782"><pk_ticket>181146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>12:35:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2783"><pk_ticket>181185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>13:22:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2784"><pk_ticket>181204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>13:46:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2785"><pk_ticket>181215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>13:54:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2786"><pk_ticket>181218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>13:57:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2787"><pk_ticket>181223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>14:14:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2788"><pk_ticket>181245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>17:42:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2789"><pk_ticket>181255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>18:41:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2790"><pk_ticket>181260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-11T00:00:00</td_created><th_created>19:23:27</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2791"><pk_ticket>181264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-12T00:00:00</td_created><th_created>14:42:27</th_created><val_days_resolution>2.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS NATACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2792"><pk_ticket>181278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-13T00:00:00</td_created><th_created>23:18:27</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="2793"><pk_ticket>181289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>08:40:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2794"><pk_ticket>181292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>08:51:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2795"><pk_ticket>181346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>09:42:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2796"><pk_ticket>181372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>10:03:24</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO PISCINA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2797"><pk_ticket>181460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>11:01:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIRTAR ALTA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2798"><pk_ticket>181485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>11:16:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2799"><pk_ticket>181500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>11:24:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INCIDENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2800"><pk_ticket>181543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>11:50:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2801"><pk_ticket>181613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>12:34:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2802"><pk_ticket>181656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>13:00:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2803"><pk_ticket>181697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>13:30:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2804"><pk_ticket>181731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>13:56:40</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2805"><pk_ticket>181763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>14:48:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2806"><pk_ticket>181769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>15:09:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2807"><pk_ticket>181781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>16:13:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2808"><pk_ticket>181791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>16:46:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2809"><pk_ticket>181803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>17:18:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2810"><pk_ticket>181808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>17:44:20</th_created><val_days_resolution>4.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2811"><pk_ticket>181809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>17:46:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2812"><pk_ticket>181824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>18:40:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2813"><pk_ticket>181826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>18:52:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2814"><pk_ticket>181833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>19:53:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2815"><pk_ticket>181835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>19:59:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2816"><pk_ticket>181838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-14T00:00:00</td_created><th_created>22:46:27</th_created><val_days_resolution>3.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2817"><pk_ticket>181840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>08:02:27</th_created><val_days_resolution>3.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2818"><pk_ticket>181967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>10:44:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2819"><pk_ticket>181992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>11:04:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2820"><pk_ticket>182039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>11:40:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  DEIXALLERIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2821"><pk_ticket>182065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>11:56:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2822"><pk_ticket>182154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>13:15:37</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2823"><pk_ticket>182155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>13:16:26</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2824"><pk_ticket>182167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>13:26:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2825"><pk_ticket>182230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>15:04:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2826"><pk_ticket>182236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>15:17:30</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2827"><pk_ticket>182238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>15:32:16</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2828"><pk_ticket>182243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>15:50:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2829"><pk_ticket>182276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>17:34:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME POLICIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2830"><pk_ticket>182318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-15T00:00:00</td_created><th_created>19:52:32</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2831"><pk_ticket>182327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>07:51:27</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2832"><pk_ticket>182331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>08:10:39</th_created><val_days_resolution>2.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2833"><pk_ticket>182347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>09:10:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2834"><pk_ticket>182352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>09:15:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2835"><pk_ticket>182357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>09:25:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2836"><pk_ticket>182375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>09:40:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PUJADA DOCUMENTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2837"><pk_ticket>182437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>10:36:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2838"><pk_ticket>182442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>10:39:13</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2839"><pk_ticket>182481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>11:08:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2840"><pk_ticket>182501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>11:23:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2841"><pk_ticket>182528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>11:46:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2842"><pk_ticket>182548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>11:59:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="2843"><pk_ticket>182555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>12:06:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2844"><pk_ticket>182586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>12:27:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA AMB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2845"><pk_ticket>182603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>12:39:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2846"><pk_ticket>182626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>12:58:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2847"><pk_ticket>182627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>12:59:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2848"><pk_ticket>182657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>13:25:27</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IMPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2849"><pk_ticket>182662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>13:25:31</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2850"><pk_ticket>182664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>13:25:37</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOLICITAR FEINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2851"><pk_ticket>182669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>13:26:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2852"><pk_ticket>182715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>14:18:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2853"><pk_ticket>182741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>15:26:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2854"><pk_ticket>182754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>16:24:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2855"><pk_ticket>182758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>16:35:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2856"><pk_ticket>182759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-16T00:00:00</td_created><th_created>16:41:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2857"><pk_ticket>182857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>09:25:42</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2858"><pk_ticket>182870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>09:42:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2859"><pk_ticket>182875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>09:49:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2860"><pk_ticket>182891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>10:09:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2861"><pk_ticket>182899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>10:14:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2862"><pk_ticket>182902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>10:18:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2863"><pk_ticket>182924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>10:38:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2864"><pk_ticket>182927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>10:42:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2865"><pk_ticket>182931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>10:47:26</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS PRESTATS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2866"><pk_ticket>182949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>11:11:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2867"><pk_ticket>182969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>11:25:04</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2868"><pk_ticket>182973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>11:25:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2869"><pk_ticket>182978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>11:30:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2870"><pk_ticket>182981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>11:32:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2871"><pk_ticket>182982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>11:33:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2872"><pk_ticket>183023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>12:07:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2873"><pk_ticket>183027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>12:12:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2874"><pk_ticket>183038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>12:24:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2875"><pk_ticket>183045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>12:31:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RODATGE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2876"><pk_ticket>183060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>12:40:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2877"><pk_ticket>183061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>12:43:56</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2878"><pk_ticket>183087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>13:11:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2879"><pk_ticket>183101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>13:24:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2880"><pk_ticket>183102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>13:24:57</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2881"><pk_ticket>183105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>13:28:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="2882"><pk_ticket>183158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>15:05:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2883"><pk_ticket>183195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>17:11:58</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2884"><pk_ticket>183218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-17T00:00:00</td_created><th_created>18:30:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2885"><pk_ticket>183234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>08:05:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2886"><pk_ticket>183246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>09:01:01</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2887"><pk_ticket>183259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>09:16:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2888"><pk_ticket>183314</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>10:17:10</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2889"><pk_ticket>183447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>12:26:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2890"><pk_ticket>183464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>12:41:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2891"><pk_ticket>183528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>13:50:56</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2892"><pk_ticket>183539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>14:05:24</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2893"><pk_ticket>183540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>14:11:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2894"><pk_ticket>183543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>14:17:53</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2895"><pk_ticket>183546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>14:29:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO EXACTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2896"><pk_ticket>183553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>15:06:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2897"><pk_ticket>183567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>16:34:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2898"><pk_ticket>183573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-18T00:00:00</td_created><th_created>17:06:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TARGETA BUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2899"><pk_ticket>183623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>08:15:46</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2900"><pk_ticket>183629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>08:33:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2901"><pk_ticket>183650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>09:15:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="2902"><pk_ticket>183656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>09:19:58</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2903"><pk_ticket>183760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>10:42:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2904"><pk_ticket>183770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>10:46:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2905"><pk_ticket>183827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>11:24:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2906"><pk_ticket>183865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>11:54:10</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2907"><pk_ticket>183877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:00:32</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2908"><pk_ticket>183890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:06:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FE DE VIDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2909"><pk_ticket>183911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:19:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2910"><pk_ticket>183925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:28:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FINESTRA UNICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2911"><pk_ticket>183926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:31:42</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2912"><pk_ticket>183947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:46:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2913"><pk_ticket>183960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>12:53:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2914"><pk_ticket>183976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>13:03:21</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2915"><pk_ticket>184005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>13:21:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2916"><pk_ticket>184023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>13:30:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2917"><pk_ticket>184029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>13:39:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2918"><pk_ticket>184040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>13:49:10</th_created><val_days_resolution>5.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2919"><pk_ticket>184045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>13:53:56</th_created><val_days_resolution>18.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2920"><pk_ticket>184070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>14:45:34</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2921"><pk_ticket>184075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>14:59:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2922"><pk_ticket>184084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>15:27:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2923"><pk_ticket>184087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>15:37:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2924"><pk_ticket>184095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>15:49:56</th_created><val_days_resolution>8.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2925"><pk_ticket>184096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>15:56:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2926"><pk_ticket>184097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>15:59:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APROFITAMENT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2927"><pk_ticket>184101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>16:16:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2928"><pk_ticket>184106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>16:39:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR DOC GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2929"><pk_ticket>184107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>16:46:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2930"><pk_ticket>184114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>17:16:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2931"><pk_ticket>184115</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>17:18:40</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2932"><pk_ticket>184145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>18:56:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2933"><pk_ticket>184147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-21T00:00:00</td_created><th_created>19:16:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2934"><pk_ticket>184170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>08:39:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2935"><pk_ticket>184225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>09:46:11</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2936"><pk_ticket>184245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>10:04:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS PLAQUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2937"><pk_ticket>184281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>10:26:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2938"><pk_ticket>184310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>10:50:33</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2939"><pk_ticket>184317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>10:54:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2940"><pk_ticket>184336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>11:07:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2941"><pk_ticket>184355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>11:21:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ANTECEDENTS PENALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2942"><pk_ticket>184367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>11:28:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2943"><pk_ticket>184381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>11:37:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TrAMItAR RECLAMACIO SEPE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2944"><pk_ticket>184419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>12:05:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPLEMENTAR INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2945"><pk_ticket>184428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>12:14:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2946"><pk_ticket>184447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>12:24:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2947"><pk_ticket>184449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>12:27:17</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2948"><pk_ticket>184567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>16:38:39</th_created><val_days_resolution>5.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2949"><pk_ticket>184571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>16:53:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2950"><pk_ticket>184574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>17:04:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2951"><pk_ticket>184575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>17:13:50</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE CONTRACTACIO MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2952"><pk_ticket>184578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>17:20:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2953"><pk_ticket>184585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>17:54:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2954"><pk_ticket>184587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>17:59:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR DESCARREGA ARXIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="2955"><pk_ticket>184592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-22T00:00:00</td_created><th_created>18:11:55</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2956"><pk_ticket>184630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>08:59:41</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2957"><pk_ticket>184683</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>10:03:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2958"><pk_ticket>184722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>10:37:56</th_created><val_days_resolution>1.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2959"><pk_ticket>184726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>10:40:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2960"><pk_ticket>184734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>10:44:55</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2961"><pk_ticket>184778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>11:32:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2962"><pk_ticket>184794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>11:49:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2963"><pk_ticket>184799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>11:52:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2964"><pk_ticket>184808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>11:57:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="2965"><pk_ticket>184813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>12:00:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2966"><pk_ticket>184817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>12:02:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2967"><pk_ticket>184854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>12:35:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="2968"><pk_ticket>184887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>13:12:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2969"><pk_ticket>184901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>13:28:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO CANVI DOMICILI DGT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2970"><pk_ticket>184937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>14:55:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2971"><pk_ticket>184938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>14:56:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALLER TUERC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2972"><pk_ticket>184940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>15:31:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2973"><pk_ticket>184950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>16:09:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2974"><pk_ticket>184959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>16:59:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2975"><pk_ticket>184969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>18:12:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2976"><pk_ticket>184973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>18:33:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2977"><pk_ticket>184975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-23T00:00:00</td_created><th_created>19:02:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2978"><pk_ticket>185003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>08:54:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2979"><pk_ticket>185027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>09:19:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2980"><pk_ticket>185053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>09:46:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="2981"><pk_ticket>185059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>09:50:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="2982"><pk_ticket>185091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>10:16:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2983"><pk_ticket>185118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>10:46:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2984"><pk_ticket>185140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:06:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="2985"><pk_ticket>185148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:12:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS COEDUCACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2986"><pk_ticket>185154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:16:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2987"><pk_ticket>185167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:27:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2988"><pk_ticket>185198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:55:58</th_created><val_days_resolution>9.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2989"><pk_ticket>185199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:56:02</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2990"><pk_ticket>185215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>11:58:06</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2991"><pk_ticket>185226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:00:01</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2992"><pk_ticket>185229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:01:02</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2993"><pk_ticket>185239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:02:57</th_created><val_days_resolution>9.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2994"><pk_ticket>185305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:35:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2995"><pk_ticket>185306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:35:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2996"><pk_ticket>185315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:43:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="2997"><pk_ticket>185326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>12:52:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2998"><pk_ticket>185348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>13:25:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="2999"><pk_ticket>185353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>13:30:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3000"><pk_ticket>185397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>15:48:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3001"><pk_ticket>185408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>17:59:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3002"><pk_ticket>185411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>18:12:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3003"><pk_ticket>185417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>18:39:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3004"><pk_ticket>185421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-25T00:00:00</td_created><th_created>18:56:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3005"><pk_ticket>185440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>00:39:56</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3006"><pk_ticket>185504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>09:36:18</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT APROFITAMENT URBANISTIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3007"><pk_ticket>185519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>09:47:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3008"><pk_ticket>185529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>09:55:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3009"><pk_ticket>185530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>09:56:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3010"><pk_ticket>185547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>10:08:55</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3011"><pk_ticket>185560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>10:15:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3012"><pk_ticket>185585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>10:32:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3013"><pk_ticket>185615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>10:46:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3014"><pk_ticket>185622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>10:49:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3015"><pk_ticket>185665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>11:18:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3016"><pk_ticket>185688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>11:29:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3017"><pk_ticket>185718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>11:50:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3018"><pk_ticket>185753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>12:09:10</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3019"><pk_ticket>185762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>12:17:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PAGAMENT CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3020"><pk_ticket>185767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>12:21:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3021"><pk_ticket>185793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>12:38:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3022"><pk_ticket>185819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>12:55:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3023"><pk_ticket>185837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>13:08:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3024"><pk_ticket>185841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>13:12:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3025"><pk_ticket>185845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>13:15:59</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3026"><pk_ticket>185915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>14:29:29</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3027"><pk_ticket>185920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>14:33:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3028"><pk_ticket>185948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>15:21:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3029"><pk_ticket>185953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>15:31:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3030"><pk_ticket>185968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>16:07:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3031"><pk_ticket>185979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>16:40:01</th_created><val_days_resolution>5.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA CLASSE ESPORTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3032"><pk_ticket>185992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>17:25:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3033"><pk_ticket>185999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>17:46:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3034"><pk_ticket>186000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>17:53:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3035"><pk_ticket>186010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>18:22:13</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3036"><pk_ticket>186015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>18:46:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3037"><pk_ticket>186022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>19:14:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3038"><pk_ticket>186025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-28T00:00:00</td_created><th_created>19:20:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3039"><pk_ticket>186034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>08:00:56</th_created><val_days_resolution>3.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACITIVITAT GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3040"><pk_ticket>186093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>09:39:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3041"><pk_ticket>186141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>10:17:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3042"><pk_ticket>186189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>10:50:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3043"><pk_ticket>186198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>10:57:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3044"><pk_ticket>186201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>10:58:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3045"><pk_ticket>186210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:06:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3046"><pk_ticket>186213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:07:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3047"><pk_ticket>186217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:09:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3048"><pk_ticket>186229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:17:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ABONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3049"><pk_ticket>186240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:24:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3050"><pk_ticket>186241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:24:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3051"><pk_ticket>186255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:36:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3052"><pk_ticket>186264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:41:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3053"><pk_ticket>186276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>11:49:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3054"><pk_ticket>186308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>12:06:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3055"><pk_ticket>186328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>12:17:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3056"><pk_ticket>186344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>12:30:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3057"><pk_ticket>186353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>12:36:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3058"><pk_ticket>186370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>12:55:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3059"><pk_ticket>186375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>13:00:24</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3060"><pk_ticket>186440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>14:54:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3061"><pk_ticket>186448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>15:40:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3062"><pk_ticket>186454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>16:21:01</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3063"><pk_ticket>186473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>17:16:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3064"><pk_ticket>186476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>17:21:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3065"><pk_ticket>186487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>17:55:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3066"><pk_ticket>186500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>18:38:56</th_created><val_days_resolution>1.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3067"><pk_ticket>186501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>18:41:55</th_created><val_days_resolution>2.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3068"><pk_ticket>186515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-29T00:00:00</td_created><th_created>19:48:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3069"><pk_ticket>186534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>08:35:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3070"><pk_ticket>186536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>08:38:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3071"><pk_ticket>186537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>08:39:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3072"><pk_ticket>186541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>08:46:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3073"><pk_ticket>186571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>09:35:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3074"><pk_ticket>186620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>10:19:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3075"><pk_ticket>186679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>11:06:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3076"><pk_ticket>186746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>11:56:57</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3077"><pk_ticket>186747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>11:56:59</th_created><val_days_resolution>2.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3078"><pk_ticket>186760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>12:06:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISOS PROTECCIO OFICIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3079"><pk_ticket>186772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>12:17:56</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3080"><pk_ticket>186876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>13:39:55</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3081"><pk_ticket>186919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>14:26:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3082"><pk_ticket>186942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>15:40:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3083"><pk_ticket>186945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>16:03:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3084"><pk_ticket>186956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>16:29:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3085"><pk_ticket>186975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>17:46:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3086"><pk_ticket>186976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>18:00:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3087"><pk_ticket>186981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>18:06:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3088"><pk_ticket>186988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>18:16:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3089"><pk_ticket>186989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>18:16:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT PISCINA MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3090"><pk_ticket>186996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-06-30T00:00:00</td_created><th_created>18:35:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3091"><pk_ticket>187036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>08:44:48</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3092"><pk_ticket>187082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>09:44:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3093"><pk_ticket>187122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>10:21:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3094"><pk_ticket>187131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>10:28:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DNI ELECTRONIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3095"><pk_ticket>187144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>10:38:00</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3096"><pk_ticket>187214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>11:40:56</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3097"><pk_ticket>187252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>12:07:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3098"><pk_ticket>187275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>12:30:58</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3099"><pk_ticket>187281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>12:35:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3100"><pk_ticket>187340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>13:33:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA USUARI INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3101"><pk_ticket>187360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>13:53:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3102"><pk_ticket>187371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>14:01:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST CIRCULACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3103"><pk_ticket>187386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>14:30:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EMPLENAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="3104"><pk_ticket>187393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>14:53:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3105"><pk_ticket>187404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>15:31:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3106"><pk_ticket>187417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>16:04:14</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NATACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3107"><pk_ticket>187418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>16:11:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3108"><pk_ticket>187422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>16:22:55</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3109"><pk_ticket>187428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>17:17:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR 14</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3110"><pk_ticket>187429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>17:32:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3111"><pk_ticket>187432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>17:54:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3112"><pk_ticket>187433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>17:57:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3113"><pk_ticket>187439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>18:09:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="3114"><pk_ticket>187443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>18:20:55</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3115"><pk_ticket>187444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>18:23:02</th_created><val_days_resolution>3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3116"><pk_ticket>187445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>18:23:56</th_created><val_days_resolution>6.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3117"><pk_ticket>187453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>18:41:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3118"><pk_ticket>187459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-01T00:00:00</td_created><th_created>18:55:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3119"><pk_ticket>187498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>09:04:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3120"><pk_ticket>187582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>10:18:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3121"><pk_ticket>187636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>11:08:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3122"><pk_ticket>187647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>11:16:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3123"><pk_ticket>187655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>11:22:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3124"><pk_ticket>187660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>11:26:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3125"><pk_ticket>187756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>12:51:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3126"><pk_ticket>187767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>13:03:55</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3127"><pk_ticket>187811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>14:21:13</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3128"><pk_ticket>187835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>17:01:33</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3129"><pk_ticket>187836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>17:05:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3130"><pk_ticket>187840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>17:23:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISCINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3131"><pk_ticket>187853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>18:54:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3132"><pk_ticket>187854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>19:06:58</th_created><val_days_resolution>5.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3133"><pk_ticket>187867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-02T00:00:00</td_created><th_created>21:55:55</th_created><val_days_resolution>5.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3134"><pk_ticket>187871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-03T00:00:00</td_created><th_created>15:52:56</th_created><val_days_resolution>17.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3135"><pk_ticket>187882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-04T00:00:00</td_created><th_created>21:00:56</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3136"><pk_ticket>187884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-04T00:00:00</td_created><th_created>22:27:55</th_created><val_days_resolution>1.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3137"><pk_ticket>187899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>08:41:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3138"><pk_ticket>187979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>10:07:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3139"><pk_ticket>187989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>10:16:55</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO REBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3140"><pk_ticket>188010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>10:34:55</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES INSTANCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3141"><pk_ticket>188023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>10:46:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR FERROCARRILS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3142"><pk_ticket>188031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>10:52:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3143"><pk_ticket>188044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:03:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3144"><pk_ticket>188057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:14:35</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3145"><pk_ticket>188061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:17:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CALCUL PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3146"><pk_ticket>188078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:27:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3147"><pk_ticket>188093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:33:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3148"><pk_ticket>188105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:41:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ENERGETIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3149"><pk_ticket>188119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>11:51:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3150"><pk_ticket>188146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>12:04:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3151"><pk_ticket>188181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>12:27:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3152"><pk_ticket>188190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>12:35:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3153"><pk_ticket>188226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>13:04:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FILMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3154"><pk_ticket>188272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>13:37:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3155"><pk_ticket>188320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>14:33:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3156"><pk_ticket>188343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>15:39:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DE GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3157"><pk_ticket>188345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>15:40:55</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICATS DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3158"><pk_ticket>188353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>16:08:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3159"><pk_ticket>188370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>16:57:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO RODATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3160"><pk_ticket>188371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>17:03:17</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3161"><pk_ticket>188373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>17:05:56</th_created><val_days_resolution>18.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3162"><pk_ticket>188376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>17:22:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3163"><pk_ticket>188404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>18:58:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3164"><pk_ticket>188413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>19:23:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3165"><pk_ticket>188414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-05T00:00:00</td_created><th_created>19:34:14</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3166"><pk_ticket>188447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>08:56:01</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ESTACIONAMENT MINUSV</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3167"><pk_ticket>188467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>09:33:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3168"><pk_ticket>188510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>09:58:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3169"><pk_ticket>188538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>10:18:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3170"><pk_ticket>188539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>10:18:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3171"><pk_ticket>188548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>10:30:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3172"><pk_ticket>188565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>10:47:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3173"><pk_ticket>188612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>11:21:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3174"><pk_ticket>188637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>11:46:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3175"><pk_ticket>188654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>12:03:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3176"><pk_ticket>188787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>14:01:53</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="3177"><pk_ticket>188800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>14:14:02</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3178"><pk_ticket>188844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>15:42:55</th_created><val_days_resolution>7.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3179"><pk_ticket>188887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>17:56:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICADIO DADES IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3180"><pk_ticket>188893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>18:16:01</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3181"><pk_ticket>188897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>18:27:19</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3182"><pk_ticket>188919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-06T00:00:00</td_created><th_created>19:34:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISCINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3183"><pk_ticket>188935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>08:28:43</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3184"><pk_ticket>188970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>09:21:16</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3185"><pk_ticket>188995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>09:40:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3186"><pk_ticket>189015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>09:56:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3187"><pk_ticket>189016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>09:57:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3188"><pk_ticket>189020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>10:00:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3189"><pk_ticket>189058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>10:46:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3190"><pk_ticket>189125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>11:41:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3191"><pk_ticket>189164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>12:14:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3192"><pk_ticket>189182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>12:24:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3193"><pk_ticket>189240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>13:13:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3194"><pk_ticket>189248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>13:20:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3195"><pk_ticket>189298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>13:58:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3196"><pk_ticket>189314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>14:25:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3197"><pk_ticket>189339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>15:36:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3198"><pk_ticket>189342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>15:44:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3199"><pk_ticket>189349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>16:14:56</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCIPCIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3200"><pk_ticket>189357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>16:39:58</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3201"><pk_ticket>189363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>16:59:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3202"><pk_ticket>189380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>18:02:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3203"><pk_ticket>189382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>18:06:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3204"><pk_ticket>189383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>18:09:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3205"><pk_ticket>189396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>18:51:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3206"><pk_ticket>189398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>18:58:43</th_created><val_days_resolution>11.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3207"><pk_ticket>189401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-07T00:00:00</td_created><th_created>19:03:57</th_created><val_days_resolution>14.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3208"><pk_ticket>189433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>08:29:59</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES  (TRUCAR 13:30H )</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3209"><pk_ticket>189435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>08:34:01</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3210"><pk_ticket>189439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>08:35:46</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3211"><pk_ticket>189461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>09:12:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3212"><pk_ticket>189464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>09:15:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3213"><pk_ticket>189543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>10:19:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3214"><pk_ticket>189631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>11:38:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3215"><pk_ticket>189665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>12:11:55</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3216"><pk_ticket>189682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>12:19:16</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3217"><pk_ticket>189716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>12:47:56</th_created><val_days_resolution>3.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3218"><pk_ticket>189734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>13:02:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PDF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="3219"><pk_ticket>189759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>13:31:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3220"><pk_ticket>189760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>13:32:22</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3221"><pk_ticket>189790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>14:11:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3222"><pk_ticket>189809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>14:56:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3223"><pk_ticket>189820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>15:33:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3224"><pk_ticket>189825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>16:07:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3225"><pk_ticket>189828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>16:22:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3226"><pk_ticket>189830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>16:29:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3227"><pk_ticket>189837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>17:00:55</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3228"><pk_ticket>189860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>18:50:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3229"><pk_ticket>189867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>19:21:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3230"><pk_ticket>189874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-08T00:00:00</td_created><th_created>19:54:03</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CALCUL PLUSVALUA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3231"><pk_ticket>189891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>08:35:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3232"><pk_ticket>189893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>08:39:57</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3233"><pk_ticket>189899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>08:47:43</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3234"><pk_ticket>189914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>09:27:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3235"><pk_ticket>189929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>09:43:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3236"><pk_ticket>189938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>09:51:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3237"><pk_ticket>190005</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>10:47:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO CULTURA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3238"><pk_ticket>190028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>11:06:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO CULTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3239"><pk_ticket>190077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>11:46:30</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3240"><pk_ticket>190078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>11:48:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE DECLARACIO VARIACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3241"><pk_ticket>190113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>12:16:55</th_created><val_days_resolution>1.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3242"><pk_ticket>190118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3243"><pk_ticket>190149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>12:44:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS CATALA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3244"><pk_ticket>190164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>13:02:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3245"><pk_ticket>190165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>13:02:56</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3246"><pk_ticket>190167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>13:03:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3247"><pk_ticket>190204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>13:34:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3248"><pk_ticket>190248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>15:03:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3249"><pk_ticket>190252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>15:29:37</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3250"><pk_ticket>190254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>15:41:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3251"><pk_ticket>190256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>16:14:01</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDCAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3252"><pk_ticket>190263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>16:52:14</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR SUBVENCIO ENTITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3253"><pk_ticket>190269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>17:29:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3254"><pk_ticket>190289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>19:49:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3255"><pk_ticket>190290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-09T00:00:00</td_created><th_created>19:52:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3256"><pk_ticket>190301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-11T00:00:00</td_created><th_created>13:12:55</th_created><val_days_resolution>13.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO IVTM</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3257"><pk_ticket>190329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>08:38:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3258"><pk_ticket>190353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>09:16:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3259"><pk_ticket>190366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>09:28:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3260"><pk_ticket>190428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>10:26:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3261"><pk_ticket>190483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>11:12:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3262"><pk_ticket>190507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>11:28:55</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3263"><pk_ticket>190516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>11:35:55</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3264"><pk_ticket>190520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>11:38:55</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL.LEGACIO MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3265"><pk_ticket>190524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>11:40:56</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="3266"><pk_ticket>190561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>12:04:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3267"><pk_ticket>190614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>12:32:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO REGISTRE CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3268"><pk_ticket>190669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>13:05:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3269"><pk_ticket>190694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>13:24:02</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3270"><pk_ticket>190720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>13:47:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3271"><pk_ticket>190740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>14:14:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3272"><pk_ticket>190778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>15:45:59</th_created><val_days_resolution>11.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR FORMULARI INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3273"><pk_ticket>190805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-12T00:00:00</td_created><th_created>16:49:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA AUTOBUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3274"><pk_ticket>190915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>09:54:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3275"><pk_ticket>190940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>10:18:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3276"><pk_ticket>190943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>10:23:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3277"><pk_ticket>190945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>10:24:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3278"><pk_ticket>190987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>11:09:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FOTOGRAFIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3279"><pk_ticket>190998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>11:18:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3280"><pk_ticket>191001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>11:21:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3281"><pk_ticket>191006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>11:26:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3282"><pk_ticket>191050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>12:00:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3283"><pk_ticket>191066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>12:11:59</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PROPOSTES URBANISME SOSTENIBLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3284"><pk_ticket>191068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3285"><pk_ticket>191077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>12:26:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3286"><pk_ticket>191085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>12:31:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3287"><pk_ticket>191088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>12:36:01</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3288"><pk_ticket>191108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>13:04:03</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3289"><pk_ticket>191144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>13:26:57</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3290"><pk_ticket>191168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>13:40:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3291"><pk_ticket>191174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>13:46:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3292"><pk_ticket>191196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>14:21:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3293"><pk_ticket>191198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>14:23:48</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3294"><pk_ticket>191215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>15:01:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3295"><pk_ticket>191217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>15:20:03</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO CULTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3296"><pk_ticket>191228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>16:09:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3297"><pk_ticket>191232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>16:28:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3298"><pk_ticket>191241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>17:16:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA T4</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3299"><pk_ticket>191247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-13T00:00:00</td_created><th_created>17:39:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3300"><pk_ticket>191383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>10:03:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3301"><pk_ticket>191571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>12:59:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3302"><pk_ticket>191609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>13:37:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3303"><pk_ticket>191643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>14:26:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3304"><pk_ticket>191664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>15:33:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAVE PIN</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3305"><pk_ticket>191676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>16:12:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3306"><pk_ticket>191688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>16:45:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO BIBLIOTECA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3307"><pk_ticket>191702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>17:19:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3308"><pk_ticket>191705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>17:23:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3309"><pk_ticket>191707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>17:34:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3310"><pk_ticket>191719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>18:20:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3311"><pk_ticket>191729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>19:12:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3312"><pk_ticket>191732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>19:27:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3313"><pk_ticket>191739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>22:04:56</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ABONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3314"><pk_ticket>191740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-14T00:00:00</td_created><th_created>22:05:56</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ABONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3315"><pk_ticket>191803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>09:54:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3316"><pk_ticket>191816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>10:02:57</th_created><val_days_resolution>12.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CURS NATACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3317"><pk_ticket>191847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>10:39:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3318"><pk_ticket>191857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>10:49:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3319"><pk_ticket>191860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>10:54:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3320"><pk_ticket>191884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>11:18:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3321"><pk_ticket>191933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>12:02:49</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AMB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3322"><pk_ticket>191952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>12:15:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3323"><pk_ticket>191962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>12:25:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3324"><pk_ticket>191998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>13:02:00</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3325"><pk_ticket>192023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>13:28:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3326"><pk_ticket>192074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>14:29:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3327"><pk_ticket>192080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>14:46:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3328"><pk_ticket>192087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>15:11:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3329"><pk_ticket>192093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>15:52:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3330"><pk_ticket>192111</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>16:56:55</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FNMT</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3331"><pk_ticket>192130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-15T00:00:00</td_created><th_created>18:17:39</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMULARI</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3332"><pk_ticket>192160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>08:57:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3333"><pk_ticket>192177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>09:34:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3334"><pk_ticket>192189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>09:48:29</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3335"><pk_ticket>192211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>10:11:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3336"><pk_ticket>192213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>10:12:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3337"><pk_ticket>192216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>10:19:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3338"><pk_ticket>192251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>10:54:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI ACOLLIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3339"><pk_ticket>192330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>11:53:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3340"><pk_ticket>192353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>12:23:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3341"><pk_ticket>192412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>13:24:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3342"><pk_ticket>192426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>13:39:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3343"><pk_ticket>192427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>13:40:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3344"><pk_ticket>192453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>15:06:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3345"><pk_ticket>192467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>17:22:56</th_created><val_days_resolution>19.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET DISCAPACITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3346"><pk_ticket>192479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-16T00:00:00</td_created><th_created>19:48:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3347"><pk_ticket>192483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-18T00:00:00</td_created><th_created>10:27:55</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3348"><pk_ticket>192484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-18T00:00:00</td_created><th_created>11:13:01</th_created><val_days_resolution>5.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3349"><pk_ticket>192512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>08:47:31</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3350"><pk_ticket>192516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>08:55:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3351"><pk_ticket>192534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>09:25:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3352"><pk_ticket>192544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>09:34:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3353"><pk_ticket>192556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>09:43:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3354"><pk_ticket>192563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>09:49:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3355"><pk_ticket>192602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>10:20:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3356"><pk_ticket>192615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>10:29:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3357"><pk_ticket>192623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>10:38:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3358"><pk_ticket>192646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>10:57:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3359"><pk_ticket>192665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>11:11:23</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CANVI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3360"><pk_ticket>192667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>11:12:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3361"><pk_ticket>192679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>11:25:08</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3362"><pk_ticket>192701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>11:41:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3363"><pk_ticket>192708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>11:46:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO CENTRE VELA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3364"><pk_ticket>192711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>11:51:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3365"><pk_ticket>192725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:00:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3366"><pk_ticket>192740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:13:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLIC ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3367"><pk_ticket>192741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:14:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3368"><pk_ticket>192744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:15:58</th_created><val_days_resolution>12.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3369"><pk_ticket>192749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:17:02</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3370"><pk_ticket>192752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:20:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3371"><pk_ticket>192779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>12:39:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3372"><pk_ticket>192806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>13:00:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3373"><pk_ticket>192849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>13:48:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3374"><pk_ticket>192867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>14:06:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3375"><pk_ticket>192874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>14:26:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPCIO  CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3376"><pk_ticket>192900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>16:12:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3377"><pk_ticket>192905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>16:38:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3378"><pk_ticket>192934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>18:47:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3379"><pk_ticket>192936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>19:00:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3380"><pk_ticket>192946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>19:53:33</th_created><val_days_resolution>11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3381"><pk_ticket>192948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-07-19T00:00:00</td_created><th_created>21:24:55</th_created><val_days_resolution>1.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3382"><pk_ticket>192968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>08:49:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3383"><pk_ticket>193003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>09:42:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3384"><pk_ticket>193007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>09:46:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3385"><pk_ticket>193009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>09:49:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3386"><pk_ticket>193019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>10:00:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3387"><pk_ticket>193021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>10:02:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PUJADA DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3388"><pk_ticket>193033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>10:10:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3389"><pk_ticket>193051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>10:25:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3390"><pk_ticket>193081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>10:53:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3391"><pk_ticket>193123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>11:31:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3392"><pk_ticket>193140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>11:48:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3393"><pk_ticket>193188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>12:36:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3394"><pk_ticket>193240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>13:18:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3395"><pk_ticket>193260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>13:38:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3396"><pk_ticket>193281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>14:09:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3397"><pk_ticket>193308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>15:23:59</th_created><val_days_resolution>4.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3398"><pk_ticket>193321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>16:14:55</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3399"><pk_ticket>193343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>19:11:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3400"><pk_ticket>193351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-20T00:00:00</td_created><th_created>19:50:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3401"><pk_ticket>193356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>08:28:51</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3402"><pk_ticket>193359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>08:36:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDICENCIA DOCUMENTS ADJUNTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3403"><pk_ticket>193447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>10:33:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3404"><pk_ticket>193449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>10:34:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3405"><pk_ticket>193452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>10:37:57</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3406"><pk_ticket>193470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>10:55:57</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3407"><pk_ticket>193493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>11:17:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3408"><pk_ticket>193545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>12:06:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3409"><pk_ticket>193643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>13:50:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3410"><pk_ticket>193662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>14:29:29</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3411"><pk_ticket>193676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>15:41:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3412"><pk_ticket>193696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>17:09:30</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3413"><pk_ticket>193698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>17:28:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL VELA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3414"><pk_ticket>193708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>19:03:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3415"><pk_ticket>193711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>19:16:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3416"><pk_ticket>193717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-21T00:00:00</td_created><th_created>19:37:58</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LACIO REGISTRE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3417"><pk_ticket>193764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>09:36:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3418"><pk_ticket>193765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>09:36:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FITXERS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3419"><pk_ticket>193787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>10:09:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3420"><pk_ticket>193789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>10:10:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3421"><pk_ticket>193794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>10:17:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3422"><pk_ticket>193803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>10:29:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3423"><pk_ticket>193865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>11:34:55</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3424"><pk_ticket>193866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>11:37:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3425"><pk_ticket>193896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>12:01:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3426"><pk_ticket>193923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>12:33:51</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3427"><pk_ticket>193940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>12:54:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3428"><pk_ticket>193970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>13:27:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3429"><pk_ticket>193991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>13:55:58</th_created><val_days_resolution>13.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PETICIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3430"><pk_ticket>193992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>13:58:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3431"><pk_ticket>194002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>14:20:55</th_created><val_days_resolution>13.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3432"><pk_ticket>194004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>14:24:14</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3433"><pk_ticket>194013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>14:36:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3434"><pk_ticket>194040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>16:38:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3435"><pk_ticket>194043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>16:47:56</th_created><val_days_resolution>11.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNITAT PROPIETARIS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3436"><pk_ticket>194050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>17:27:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3437"><pk_ticket>194059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>17:57:58</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3438"><pk_ticket>194060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>18:07:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3439"><pk_ticket>194061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>18:09:13</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3440"><pk_ticket>194062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>18:15:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3441"><pk_ticket>194064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>18:21:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3442"><pk_ticket>194075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-22T00:00:00</td_created><th_created>19:35:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3443"><pk_ticket>194089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>08:32:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3444"><pk_ticket>194112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>09:17:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3445"><pk_ticket>194152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>10:12:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3446"><pk_ticket>194192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>10:53:26</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3447"><pk_ticket>194201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>11:03:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3448"><pk_ticket>194206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>11:07:57</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3449"><pk_ticket>194215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>11:20:11</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3450"><pk_ticket>194225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>11:30:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA PPP</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3451"><pk_ticket>194268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>12:20:55</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAR A SANDRA PUEYO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3452"><pk_ticket>194274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>12:30:57</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>&lt;Asunto vacío&gt;</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3453"><pk_ticket>194275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>12:33:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3454"><pk_ticket>194298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>12:55:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3455"><pk_ticket>194304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>13:01:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3456"><pk_ticket>194322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>13:20:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA RESIDUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3457"><pk_ticket>194338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>13:47:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURSET ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3458"><pk_ticket>194375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>16:03:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3459"><pk_ticket>194385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>17:13:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REVOCACIO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3460"><pk_ticket>194386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-23T00:00:00</td_created><th_created>17:16:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3461"><pk_ticket>194411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-24T00:00:00</td_created><th_created>17:07:56</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARKING PLATJA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3462"><pk_ticket>194413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-24T00:00:00</td_created><th_created>21:00:56</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NETEJA VESTUARIS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3463"><pk_ticket>194516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>10:51:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3464"><pk_ticket>194605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>12:08:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3465"><pk_ticket>194606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>12:08:41</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DIGITAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3466"><pk_ticket>194632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>12:42:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3467"><pk_ticket>194639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>12:49:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3468"><pk_ticket>194657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>13:03:57</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA MATRICULA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3469"><pk_ticket>194663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>13:12:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR FUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3470"><pk_ticket>194669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>13:16:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3471"><pk_ticket>194686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>13:50:56</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3472"><pk_ticket>194713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>15:08:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT APROFITAMENT URBANISTIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3473"><pk_ticket>194734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>16:47:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3474"><pk_ticket>194735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>16:53:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3475"><pk_ticket>194739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-26T00:00:00</td_created><th_created>17:21:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3476"><pk_ticket>194855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>10:07:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3477"><pk_ticket>194915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>11:02:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3478"><pk_ticket>194923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>11:08:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3479"><pk_ticket>194959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>11:39:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3480"><pk_ticket>194972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>11:54:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA T16</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3481"><pk_ticket>194977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>11:57:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3482"><pk_ticket>195046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>13:07:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3483"><pk_ticket>195101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>14:25:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO GOSSOS PERILLOSOS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3484"><pk_ticket>195107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>14:43:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO LLICENCIA GOS PERILLOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3485"><pk_ticket>195114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>15:05:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3486"><pk_ticket>195115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>15:06:06</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3487"><pk_ticket>195127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>16:07:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3488"><pk_ticket>195137</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>17:05:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA PPP</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3489"><pk_ticket>195147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>17:55:56</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3490"><pk_ticket>195154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-27T00:00:00</td_created><th_created>18:34:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3491"><pk_ticket>195175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>08:13:00</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3492"><pk_ticket>195230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>09:52:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3493"><pk_ticket>195252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>10:16:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3494"><pk_ticket>195262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>10:29:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3495"><pk_ticket>195272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>10:38:32</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3496"><pk_ticket>195333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>11:37:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3497"><pk_ticket>195347</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>11:49:55</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3498"><pk_ticket>195359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>12:04:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3499"><pk_ticket>195363</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>12:07:56</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3500"><pk_ticket>195365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>12:10:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3501"><pk_ticket>195366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>12:10:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3502"><pk_ticket>195480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>14:58:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3503"><pk_ticket>195482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>15:03:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3504"><pk_ticket>195506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>16:56:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3505"><pk_ticket>195507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>16:58:55</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3506"><pk_ticket>195508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>16:59:28</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONVOCATORIA PERSONAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="3507"><pk_ticket>195525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>18:06:55</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3508"><pk_ticket>195532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>18:40:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3509"><pk_ticket>195534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>18:45:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3510"><pk_ticket>195540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>19:34:28</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3511"><pk_ticket>195541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-28T00:00:00</td_created><th_created>19:44:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3512"><pk_ticket>195547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>00:02:55</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3513"><pk_ticket>195566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>09:07:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3514"><pk_ticket>195571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>09:09:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3515"><pk_ticket>195606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>09:54:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3516"><pk_ticket>195611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>10:07:07</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3517"><pk_ticket>195616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>10:14:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3518"><pk_ticket>195636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>10:34:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INICI ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3519"><pk_ticket>195656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>10:55:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3520"><pk_ticket>195691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>11:30:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3521"><pk_ticket>195695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>11:34:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3522"><pk_ticket>195722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>12:09:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3523"><pk_ticket>195736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>12:25:52</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3524"><pk_ticket>195765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>12:56:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3525"><pk_ticket>195838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>14:58:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3526"><pk_ticket>195840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>15:06:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3527"><pk_ticket>195844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>15:27:57</th_created><val_days_resolution>2.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3528"><pk_ticket>195861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>17:23:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3529"><pk_ticket>195863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>17:33:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3530"><pk_ticket>195864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>17:34:55</th_created><val_days_resolution>1.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3531"><pk_ticket>195867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-29T00:00:00</td_created><th_created>17:58:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3532"><pk_ticket>195883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>08:06:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3533"><pk_ticket>195886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>08:13:57</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3534"><pk_ticket>195888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>08:15:00</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3535"><pk_ticket>195894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>08:37:40</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR CERTIFICAT IDCAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3536"><pk_ticket>195897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>09:03:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3537"><pk_ticket>195908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>09:37:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3538"><pk_ticket>195920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>09:50:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3539"><pk_ticket>195930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>10:10:48</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3540"><pk_ticket>195943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>10:33:32</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3541"><pk_ticket>195962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>10:58:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADOR VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3542"><pk_ticket>195975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>11:14:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3543"><pk_ticket>196012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>11:56:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALEGAR MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3544"><pk_ticket>196023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>12:14:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="3545"><pk_ticket>196096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>14:30:13</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI GRUP GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3546"><pk_ticket>196103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>14:48:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSTANCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3547"><pk_ticket>196107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>15:47:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3548"><pk_ticket>196108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>15:48:56</th_created><val_days_resolution>15.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3549"><pk_ticket>196110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>16:20:47</th_created><val_days_resolution>10.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3550"><pk_ticket>196121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-07-30T00:00:00</td_created><th_created>18:51:56</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3551"><pk_ticket>196132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-01T00:00:00</td_created><th_created>15:43:57</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ABONAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3552"><pk_ticket>196161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>09:11:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3553"><pk_ticket>196164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>09:16:57</th_created><val_days_resolution>3.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIU LOCAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="3554"><pk_ticket>196178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>09:38:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3555"><pk_ticket>196181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>09:42:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3556"><pk_ticket>196182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>09:46:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3557"><pk_ticket>196206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>10:12:43</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3558"><pk_ticket>196262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>11:05:21</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3559"><pk_ticket>196271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>11:11:55</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3560"><pk_ticket>196289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>11:31:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FULL INSCRIPCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3561"><pk_ticket>196294</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>11:37:34</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3562"><pk_ticket>196346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>12:36:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3563"><pk_ticket>196363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>12:54:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ENVIAMENT FACTURES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3564"><pk_ticket>196365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>12:55:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3565"><pk_ticket>196371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>13:01:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3566"><pk_ticket>196466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>17:40:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3567"><pk_ticket>196470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>18:03:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3568"><pk_ticket>196471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>18:11:55</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3569"><pk_ticket>196472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-02T00:00:00</td_created><th_created>18:11:56</th_created><val_days_resolution>3.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3570"><pk_ticket>196483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>08:04:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3571"><pk_ticket>196519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>09:32:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3572"><pk_ticket>196584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>10:56:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3573"><pk_ticket>196605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>11:25:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3574"><pk_ticket>196610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>11:32:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PISCINA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3575"><pk_ticket>196644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>12:13:12</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3576"><pk_ticket>196648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>12:19:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3577"><pk_ticket>196661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>12:30:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CAMPUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3578"><pk_ticket>196744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>15:01:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3579"><pk_ticket>196750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>15:15:59</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAR MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3580"><pk_ticket>196752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>15:59:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3581"><pk_ticket>196753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>16:05:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3582"><pk_ticket>196760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>17:06:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3583"><pk_ticket>196781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>18:48:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3584"><pk_ticket>196786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>19:21:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3585"><pk_ticket>196788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>19:30:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3586"><pk_ticket>196791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>19:45:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3587"><pk_ticket>196793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-03T00:00:00</td_created><th_created>19:49:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3588"><pk_ticket>196798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>08:38:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3589"><pk_ticket>196827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>09:42:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="3590"><pk_ticket>196862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>10:36:55</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3591"><pk_ticket>196879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>10:56:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3592"><pk_ticket>196883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>11:05:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3593"><pk_ticket>196947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>12:34:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONFIRMACIO REGISTRE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3594"><pk_ticket>197003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>14:04:58</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VOLUNTARIAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3595"><pk_ticket>197016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>14:59:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3596"><pk_ticket>197018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>15:06:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3597"><pk_ticket>197022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>15:41:55</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3598"><pk_ticket>197024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>15:51:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3599"><pk_ticket>197029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>16:14:27</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3600"><pk_ticket>197039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>17:18:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3601"><pk_ticket>197041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>18:13:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3602"><pk_ticket>197054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-04T00:00:00</td_created><th_created>19:43:55</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3603"><pk_ticket>197102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>09:38:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3604"><pk_ticket>197202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>11:54:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3605"><pk_ticket>197230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>12:36:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3606"><pk_ticket>197243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>12:45:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3607"><pk_ticket>197271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>13:30:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3608"><pk_ticket>197291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>14:26:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3609"><pk_ticket>197292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>14:35:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3610"><pk_ticket>197295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>14:46:55</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3611"><pk_ticket>197304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>15:34:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3612"><pk_ticket>197312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>16:57:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3613"><pk_ticket>197318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>17:44:43</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3614"><pk_ticket>197332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-05T00:00:00</td_created><th_created>22:30:56</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3615"><pk_ticket>197338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>08:15:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3616"><pk_ticket>197369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>09:50:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEPENDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3617"><pk_ticket>197407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>10:54:56</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3618"><pk_ticket>197408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>10:54:56</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3619"><pk_ticket>197437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>11:31:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3620"><pk_ticket>197558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>17:34:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IMPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3621"><pk_ticket>197559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>17:49:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3622"><pk_ticket>197562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>18:03:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3623"><pk_ticket>197567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-06T00:00:00</td_created><th_created>18:42:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3624"><pk_ticket>197609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>09:17:08</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3625"><pk_ticket>197614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>09:23:25</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3626"><pk_ticket>197621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>09:33:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3627"><pk_ticket>197634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>09:57:03</th_created><val_days_resolution>4.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICANT INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3628"><pk_ticket>197637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>10:03:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLES FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3629"><pk_ticket>197725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>12:27:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3630"><pk_ticket>197755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:01:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3631"><pk_ticket>197761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:10:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3632"><pk_ticket>197765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:15:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3633"><pk_ticket>197768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:16:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3634"><pk_ticket>197788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:34:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3635"><pk_ticket>197790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:35:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3636"><pk_ticket>197801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>13:49:59</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3637"><pk_ticket>197813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>14:18:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3638"><pk_ticket>197816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>14:30:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3639"><pk_ticket>197823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>14:52:45</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3640"><pk_ticket>197830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>16:08:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3641"><pk_ticket>197840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>17:20:57</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3642"><pk_ticket>197849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>18:10:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3643"><pk_ticket>197851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-09T00:00:00</td_created><th_created>18:22:55</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3644"><pk_ticket>197862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>08:06:58</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3645"><pk_ticket>197863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>08:13:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3646"><pk_ticket>197914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>10:02:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3647"><pk_ticket>197943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>10:47:56</th_created><val_days_resolution>3.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3648"><pk_ticket>197980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>11:36:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME POLICIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3649"><pk_ticket>197992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>11:49:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3650"><pk_ticket>198039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>12:50:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3651"><pk_ticket>198049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>13:04:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3652"><pk_ticket>198097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>14:52:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PCR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3653"><pk_ticket>198104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>15:25:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3654"><pk_ticket>198135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-10T00:00:00</td_created><th_created>19:43:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3655"><pk_ticket>198149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>08:57:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3656"><pk_ticket>198160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>09:25:14</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3657"><pk_ticket>198167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>09:37:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3658"><pk_ticket>198221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>10:54:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3659"><pk_ticket>198227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>11:01:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3660"><pk_ticket>198233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>11:21:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3661"><pk_ticket>198311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>13:11:57</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPRES INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3662"><pk_ticket>198372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>16:17:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="3663"><pk_ticket>198380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>17:36:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3664"><pk_ticket>198390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-11T00:00:00</td_created><th_created>18:44:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3665"><pk_ticket>198410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>08:41:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA FGC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3666"><pk_ticket>198497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>11:25:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3667"><pk_ticket>198498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>11:26:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3668"><pk_ticket>198504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>11:36:29</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3669"><pk_ticket>198581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>13:41:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3670"><pk_ticket>198585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>13:50:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT FNMT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3671"><pk_ticket>198586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>13:51:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3672"><pk_ticket>198590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>13:57:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3673"><pk_ticket>198591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>13:57:38</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IMPRESSIO DOCUMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3674"><pk_ticket>198603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>14:17:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3675"><pk_ticket>198607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>14:27:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>ERROR IMPRESSIO DOCUMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3676"><pk_ticket>198616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>14:59:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IMPRIMIR DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3677"><pk_ticket>198624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>16:23:57</th_created><val_days_resolution>4.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3678"><pk_ticket>198643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-12T00:00:00</td_created><th_created>18:21:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3679"><pk_ticket>198675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>09:09:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3680"><pk_ticket>198689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>09:51:16</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3681"><pk_ticket>198708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>10:30:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3682"><pk_ticket>198744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>11:39:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3683"><pk_ticket>198772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>12:35:28</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3684"><pk_ticket>198776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>12:41:23</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3685"><pk_ticket>198824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>14:46:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO ESPECIFICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3686"><pk_ticket>198826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>15:09:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PDF</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="3687"><pk_ticket>198828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>15:38:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3688"><pk_ticket>198838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>16:49:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3689"><pk_ticket>198842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-13T00:00:00</td_created><th_created>17:35:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3690"><pk_ticket>198863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>08:53:41</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3691"><pk_ticket>198873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>09:10:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3692"><pk_ticket>198884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>09:25:59</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3693"><pk_ticket>198903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>10:03:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3694"><pk_ticket>198924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>10:39:20</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3695"><pk_ticket>199064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>14:31:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3696"><pk_ticket>199067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>14:44:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3697"><pk_ticket>199069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>15:09:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3698"><pk_ticket>199080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>16:35:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3699"><pk_ticket>199092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-16T00:00:00</td_created><th_created>17:55:00</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3700"><pk_ticket>199209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-17T00:00:00</td_created><th_created>11:46:40</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3701"><pk_ticket>199211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-17T00:00:00</td_created><th_created>11:47:20</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3702"><pk_ticket>199276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-17T00:00:00</td_created><th_created>13:25:20</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3703"><pk_ticket>199297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-17T00:00:00</td_created><th_created>14:08:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3704"><pk_ticket>199306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-17T00:00:00</td_created><th_created>14:31:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3705"><pk_ticket>199355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>09:09:25</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3706"><pk_ticket>199365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>09:45:32</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3707"><pk_ticket>199366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>09:49:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3708"><pk_ticket>199383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>10:13:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3709"><pk_ticket>199401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>10:41:12</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3710"><pk_ticket>199402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>10:43:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3711"><pk_ticket>199414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>10:59:04</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3712"><pk_ticket>199436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>11:25:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3713"><pk_ticket>199504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>13:09:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCATMOBIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3714"><pk_ticket>199523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>13:36:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3715"><pk_ticket>199527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>13:43:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3716"><pk_ticket>199530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>13:48:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3717"><pk_ticket>199555</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>15:40:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3718"><pk_ticket>199558</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>16:09:08</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DELICTES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3719"><pk_ticket>199567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-18T00:00:00</td_created><th_created>16:46:57</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3720"><pk_ticket>199596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>08:12:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GOS PERILLOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3721"><pk_ticket>199600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>08:41:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3722"><pk_ticket>199620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>09:42:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3723"><pk_ticket>199621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>09:49:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3724"><pk_ticket>199626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>10:00:57</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3725"><pk_ticket>199686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>11:32:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORTS MUNICIPALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3726"><pk_ticket>199727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>12:38:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3727"><pk_ticket>199733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>12:44:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FNMT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3728"><pk_ticket>199769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>13:35:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3729"><pk_ticket>199780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>13:49:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3730"><pk_ticket>199781</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>13:52:49</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3731"><pk_ticket>199794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-19T00:00:00</td_created><th_created>14:58:10</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3732"><pk_ticket>199864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-20T00:00:00</td_created><th_created>10:35:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3733"><pk_ticket>199917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-20T00:00:00</td_created><th_created>12:24:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REAGRUPAMENT FAMILIAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3734"><pk_ticket>199967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-20T00:00:00</td_created><th_created>15:07:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3735"><pk_ticket>199977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-20T00:00:00</td_created><th_created>17:51:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL VELA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3736"><pk_ticket>199990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-21T00:00:00</td_created><th_created>12:20:56</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVAR USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3737"><pk_ticket>199992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-21T00:00:00</td_created><th_created>14:23:55</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3738"><pk_ticket>200019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>09:10:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3739"><pk_ticket>200033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>09:21:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3740"><pk_ticket>200050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>09:51:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3741"><pk_ticket>200051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>09:53:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL·LEGAR MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3742"><pk_ticket>200060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>10:04:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3743"><pk_ticket>200084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>10:32:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3744"><pk_ticket>200092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>10:38:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3745"><pk_ticket>200109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>11:02:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3746"><pk_ticket>200132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>11:21:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3747"><pk_ticket>200181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>12:05:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3748"><pk_ticket>200195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>12:17:57</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3749"><pk_ticket>200245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>13:09:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3750"><pk_ticket>200299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>15:09:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3751"><pk_ticket>200307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>15:35:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3752"><pk_ticket>200323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>17:06:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="3753"><pk_ticket>200334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>18:09:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3754"><pk_ticket>200338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-23T00:00:00</td_created><th_created>18:37:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3755"><pk_ticket>200364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>09:26:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3756"><pk_ticket>200376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>09:56:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3757"><pk_ticket>200406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>10:35:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3758"><pk_ticket>200411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>10:42:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3759"><pk_ticket>200426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>11:00:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3760"><pk_ticket>200427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>11:01:29</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3761"><pk_ticket>200472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>11:52:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3762"><pk_ticket>200483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>11:59:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3763"><pk_ticket>200501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>12:20:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3764"><pk_ticket>200517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>12:35:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3765"><pk_ticket>200526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>12:43:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3766"><pk_ticket>200536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>12:56:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3767"><pk_ticket>200611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>15:34:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3768"><pk_ticket>200621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>17:09:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3769"><pk_ticket>200625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-24T00:00:00</td_created><th_created>18:05:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3770"><pk_ticket>200645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>08:35:56</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LOCAL NO COMERCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3771"><pk_ticket>200662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>09:26:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LOCAL NO COMERCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3772"><pk_ticket>200681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>09:49:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3773"><pk_ticket>200732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>11:11:18</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3774"><pk_ticket>200772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>12:09:08</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3775"><pk_ticket>200774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>12:10:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3776"><pk_ticket>200788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>12:24:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3777"><pk_ticket>200870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>14:16:09</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGAR JUSTIFICANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3778"><pk_ticket>200875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>14:23:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VOLUMINOSOS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3779"><pk_ticket>200883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>15:05:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3780"><pk_ticket>200885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>15:26:57</th_created><val_days_resolution>4.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3781"><pk_ticket>200891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>16:08:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3782"><pk_ticket>200909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>19:04:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT AMB</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3783"><pk_ticket>200912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-25T00:00:00</td_created><th_created>19:41:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3784"><pk_ticket>200952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>09:47:58</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3785"><pk_ticket>200960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>10:06:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OBRA MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3786"><pk_ticket>200974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>10:24:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3787"><pk_ticket>200983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>10:38:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3788"><pk_ticket>200992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>10:51:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3789"><pk_ticket>201019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>11:29:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3790"><pk_ticket>201028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>11:47:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3791"><pk_ticket>201076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>13:17:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3792"><pk_ticket>201114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-26T00:00:00</td_created><th_created>15:08:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3793"><pk_ticket>201161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>08:00:01</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3794"><pk_ticket>201192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>09:49:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3795"><pk_ticket>201200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>09:57:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEPE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3796"><pk_ticket>201229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>10:54:46</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3797"><pk_ticket>201271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>11:58:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3798"><pk_ticket>201328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>13:30:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3799"><pk_ticket>201331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>13:34:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3800"><pk_ticket>201357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>15:31:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3801"><pk_ticket>201364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>16:29:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR MAIL INSCPRICIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3802"><pk_ticket>201371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>17:23:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3803"><pk_ticket>201382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-27T00:00:00</td_created><th_created>19:07:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3804"><pk_ticket>201398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>08:33:00</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3805"><pk_ticket>201407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>08:55:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3806"><pk_ticket>201413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>08:59:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3807"><pk_ticket>201416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>09:07:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3808"><pk_ticket>201431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>09:29:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3809"><pk_ticket>201439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>09:37:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3810"><pk_ticket>201440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>09:38:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3811"><pk_ticket>201452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>09:47:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3812"><pk_ticket>201456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>09:50:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3813"><pk_ticket>201464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>10:04:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CAMPUS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3814"><pk_ticket>201482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>10:22:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3815"><pk_ticket>201509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>10:45:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3816"><pk_ticket>201525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>10:57:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3817"><pk_ticket>201557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>11:19:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3818"><pk_ticket>201581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>11:46:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3819"><pk_ticket>201602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>12:01:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3820"><pk_ticket>201611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>12:16:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3821"><pk_ticket>201632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>12:30:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3822"><pk_ticket>201636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>12:34:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS URBANISTICS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3823"><pk_ticket>201646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>12:41:14</th_created><val_days_resolution>2.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3824"><pk_ticket>201668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>13:04:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3825"><pk_ticket>201745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>16:47:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3826"><pk_ticket>201761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>18:01:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3827"><pk_ticket>201764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>18:20:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3828"><pk_ticket>201768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>18:49:56</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAR MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3829"><pk_ticket>201772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-30T00:00:00</td_created><th_created>19:12:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3830"><pk_ticket>201779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>07:02:55</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3831"><pk_ticket>201813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>09:30:19</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3832"><pk_ticket>201871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>10:43:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PAGATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3833"><pk_ticket>201872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>10:43:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3834"><pk_ticket>201873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>10:43:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3835"><pk_ticket>201888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>11:02:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3836"><pk_ticket>201903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>11:23:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3837"><pk_ticket>201909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>11:28:25</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA NOTIF</txt_summary><val_time_spent>15</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="3838"><pk_ticket>201922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>11:42:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3839"><pk_ticket>201953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>12:18:55</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3840"><pk_ticket>201977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>12:47:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3841"><pk_ticket>201994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>13:02:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3842"><pk_ticket>202002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>13:10:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3843"><pk_ticket>202003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>13:10:14</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3844"><pk_ticket>202021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>13:31:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3845"><pk_ticket>202028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>13:46:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3846"><pk_ticket>202054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>15:00:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3847"><pk_ticket>202069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>16:57:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VOLANT PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3848"><pk_ticket>202072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>17:05:58</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3849"><pk_ticket>202075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>17:13:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3850"><pk_ticket>202076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>17:16:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3851"><pk_ticket>202077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>17:19:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3852"><pk_ticket>202081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>17:35:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CITA PREVIA ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3853"><pk_ticket>202085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>17:50:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3854"><pk_ticket>202104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-08-31T00:00:00</td_created><th_created>21:52:55</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3855"><pk_ticket>202121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>08:47:55</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3856"><pk_ticket>202130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>09:09:22</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3857"><pk_ticket>202160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>09:52:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3858"><pk_ticket>202195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>10:35:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3859"><pk_ticket>202257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>11:36:56</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3860"><pk_ticket>202266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>11:45:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3861"><pk_ticket>202272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>11:56:14</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3862"><pk_ticket>202279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>12:00:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3863"><pk_ticket>202316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>12:31:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FI OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3864"><pk_ticket>202393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>13:24:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3865"><pk_ticket>202403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>13:29:55</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3866"><pk_ticket>202445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>14:28:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3867"><pk_ticket>202473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>16:28:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI ACOLLIDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3868"><pk_ticket>202475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2021-09-01T00:00:00</td_created><th_created>16:32:38</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3869"><pk_ticket>202495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>18:05:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3870"><pk_ticket>202498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>18:07:48</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3871"><pk_ticket>202503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>18:33:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3872"><pk_ticket>202506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>18:40:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3873"><pk_ticket>202508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>18:54:57</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3874"><pk_ticket>202516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>19:27:04</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3875"><pk_ticket>202520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>19:44:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3876"><pk_ticket>202523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-01T00:00:00</td_created><th_created>23:32:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3877"><pk_ticket>202531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>08:55:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3878"><pk_ticket>202554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>09:41:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLUB JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3879"><pk_ticket>202574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>10:04:09</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3880"><pk_ticket>202592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>10:27:59</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3881"><pk_ticket>202611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>10:47:58</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3882"><pk_ticket>202616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>10:51:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECTIFICAR INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3883"><pk_ticket>202629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>11:02:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3884"><pk_ticket>202654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>11:21:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VINCULACIO USUARI</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3885"><pk_ticket>202709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>12:15:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TROBADA DONES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3886"><pk_ticket>202723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>12:31:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3887"><pk_ticket>202758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>12:56:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APP NETEJA RESIDUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3888"><pk_ticket>202764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>13:07:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIONS TALLERS DONA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3889"><pk_ticket>202765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>13:07:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3890"><pk_ticket>202770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>13:12:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3891"><pk_ticket>202779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>13:23:49</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TROBADA DONA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3892"><pk_ticket>202795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>13:55:17</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3893"><pk_ticket>202797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>13:59:16</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRUCAM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3894"><pk_ticket>202801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>14:07:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3895"><pk_ticket>202810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>14:23:19</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3896"><pk_ticket>202831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>15:46:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3897"><pk_ticket>202834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>16:01:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3898"><pk_ticket>202858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>17:45:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3899"><pk_ticket>202863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>17:57:56</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE COVID</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="3900"><pk_ticket>202864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>18:01:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3901"><pk_ticket>202872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>18:56:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3902"><pk_ticket>202874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>19:01:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3903"><pk_ticket>202878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>19:48:56</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME HABITATGE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3904"><pk_ticket>202883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-02T00:00:00</td_created><th_created>20:26:56</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS FORMACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3905"><pk_ticket>202911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>09:29:20</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TRANSMISSIO ACTIV</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3906"><pk_ticket>202927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>09:50:42</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO CASAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3907"><pk_ticket>202933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>09:54:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3908"><pk_ticket>202980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>10:38:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3909"><pk_ticket>202990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>10:46:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3910"><pk_ticket>202998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>10:53:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3911"><pk_ticket>203056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>11:46:02</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR TRAMIT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3912"><pk_ticket>203080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>12:06:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3913"><pk_ticket>203084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>12:10:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3914"><pk_ticket>203085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>12:11:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3915"><pk_ticket>203092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>12:22:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3916"><pk_ticket>203115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>12:49:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3917"><pk_ticket>203151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>13:30:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3918"><pk_ticket>203180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>14:02:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE ESPECIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3919"><pk_ticket>203183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>14:10:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTANT DOCUMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3920"><pk_ticket>203184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>14:11:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3921"><pk_ticket>203188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>14:19:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3922"><pk_ticket>203210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>16:11:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3923"><pk_ticket>203214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>16:33:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPCIO  CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3924"><pk_ticket>203231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>18:00:18</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3925"><pk_ticket>203239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-03T00:00:00</td_created><th_created>18:41:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3926"><pk_ticket>203257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-05T00:00:00</td_created><th_created>22:09:55</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3927"><pk_ticket>203264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>08:39:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3928"><pk_ticket>203274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>08:57:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3929"><pk_ticket>203277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>09:01:56</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3930"><pk_ticket>203319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>09:46:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3931"><pk_ticket>203331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>09:56:52</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS AUTORITZACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3932"><pk_ticket>203337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>10:03:04</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3933"><pk_ticket>203341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>10:06:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS MENJADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3934"><pk_ticket>203355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>10:16:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3935"><pk_ticket>203387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>10:35:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3936"><pk_ticket>203419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>11:06:17</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3937"><pk_ticket>203479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>11:36:56</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA TRANSPORT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3938"><pk_ticket>203486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>11:40:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3939"><pk_ticket>203505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>11:51:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT AIGUES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3940"><pk_ticket>203548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>12:18:40</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3941"><pk_ticket>203658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>13:39:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3942"><pk_ticket>203666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>13:46:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3943"><pk_ticket>203706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>14:51:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3944"><pk_ticket>203708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>14:57:57</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3945"><pk_ticket>203711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>14:58:55</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3946"><pk_ticket>203713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>15:03:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3947"><pk_ticket>203724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>15:43:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3948"><pk_ticket>203742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>16:47:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3949"><pk_ticket>203757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-06T00:00:00</td_created><th_created>17:34:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3950"><pk_ticket>203862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>09:47:35</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="3951"><pk_ticket>203864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>09:48:42</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO ESTUDIS SUPERIORS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3952"><pk_ticket>203875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>09:56:03</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3953"><pk_ticket>203905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>10:24:30</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="3954"><pk_ticket>203923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>10:44:55</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME HABITATGE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3955"><pk_ticket>203960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>11:12:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3956"><pk_ticket>203965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>11:15:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3957"><pk_ticket>204050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>12:29:57</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3958"><pk_ticket>204101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>13:16:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3959"><pk_ticket>204125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>13:42:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3960"><pk_ticket>204166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>15:33:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3961"><pk_ticket>204169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>15:54:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3962"><pk_ticket>204181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>16:33:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3963"><pk_ticket>204204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>17:45:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="3964"><pk_ticket>204210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>18:07:57</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3965"><pk_ticket>204211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>18:33:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3966"><pk_ticket>204222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>19:15:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3967"><pk_ticket>204225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-07T00:00:00</td_created><th_created>19:22:55</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3968"><pk_ticket>204236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>00:34:57</th_created><val_days_resolution>2.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="3969"><pk_ticket>204298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:06:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3970"><pk_ticket>204307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:15:09</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3971"><pk_ticket>204308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:15:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3972"><pk_ticket>204315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:22:50</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3973"><pk_ticket>204329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:33:24</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3974"><pk_ticket>204341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:41:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3975"><pk_ticket>204343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>10:45:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>`TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3976"><pk_ticket>204385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>11:11:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3977"><pk_ticket>204397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>11:28:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3978"><pk_ticket>204474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>12:38:57</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3979"><pk_ticket>204486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>12:48:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3980"><pk_ticket>204491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>12:56:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3981"><pk_ticket>204543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>14:21:21</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="3982"><pk_ticket>204557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>15:47:57</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="3983"><pk_ticket>204570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>16:43:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3984"><pk_ticket>204574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>17:14:45</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="3985"><pk_ticket>204586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>18:43:01</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAMENT CIVIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3986"><pk_ticket>204594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-08T00:00:00</td_created><th_created>19:29:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3987"><pk_ticket>204626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>09:05:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ASSABENTAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="3988"><pk_ticket>204654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>09:40:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3989"><pk_ticket>204664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>09:50:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3990"><pk_ticket>204665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>09:50:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3991"><pk_ticket>204703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>10:31:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="3992"><pk_ticket>204751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>11:15:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3993"><pk_ticket>204762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>11:23:51</th_created><val_days_resolution>2.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="3994"><pk_ticket>204778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>11:38:56</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3995"><pk_ticket>204802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>11:58:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3996"><pk_ticket>204830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>12:18:43</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3997"><pk_ticket>204848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>12:35:57</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3998"><pk_ticket>204849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>12:36:02</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMAR MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="3999"><pk_ticket>204868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>12:50:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4000"><pk_ticket>204910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>13:41:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4001"><pk_ticket>204931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>14:14:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4002"><pk_ticket>204957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>15:25:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4003"><pk_ticket>204981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>17:17:57</th_created><val_days_resolution>3.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4004"><pk_ticket>205003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-09T00:00:00</td_created><th_created>19:39:01</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT FUTBOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4005"><pk_ticket>205007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>08:05:58</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4006"><pk_ticket>205115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>11:02:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4007"><pk_ticket>205127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>11:10:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4008"><pk_ticket>205154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>11:39:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4009"><pk_ticket>205266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>14:03:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4010"><pk_ticket>205278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>16:06:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4011"><pk_ticket>205295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-10T00:00:00</td_created><th_created>18:43:55</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4012"><pk_ticket>205308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-11T00:00:00</td_created><th_created>13:10:56</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4013"><pk_ticket>205309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-11T00:00:00</td_created><th_created>13:45:57</th_created><val_days_resolution>1.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4014"><pk_ticket>205337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>08:14:20</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4015"><pk_ticket>205346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>08:27:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4016"><pk_ticket>205348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>08:31:19</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4017"><pk_ticket>205349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>08:34:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4018"><pk_ticket>205353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>08:43:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4019"><pk_ticket>205388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>09:28:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4020"><pk_ticket>205436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>10:04:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ANIMALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4021"><pk_ticket>205480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>10:41:56</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PARELLA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4022"><pk_ticket>205496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>10:50:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4023"><pk_ticket>205499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>10:50:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4024"><pk_ticket>205514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>11:10:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4025"><pk_ticket>205534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>11:21:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4026"><pk_ticket>205581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>11:58:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4027"><pk_ticket>205587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>12:06:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4028"><pk_ticket>205612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>12:20:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4029"><pk_ticket>205635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>12:34:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4030"><pk_ticket>205679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2021-09-13T00:00:00</td_created><th_created>13:10:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4031"><pk_ticket>205724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>13:46:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4032"><pk_ticket>205754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>14:46:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES MENJADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4033"><pk_ticket>205756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>14:49:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4034"><pk_ticket>205762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>15:09:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4035"><pk_ticket>205774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>15:50:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4036"><pk_ticket>205789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>16:25:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4037"><pk_ticket>205838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-13T00:00:00</td_created><th_created>19:10:26</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4038"><pk_ticket>205913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>09:43:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES MENORS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4039"><pk_ticket>205935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>10:06:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4040"><pk_ticket>205950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>10:17:29</th_created><val_days_resolution>35.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4041"><pk_ticket>206000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>10:54:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS TEATRE MODERN</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4042"><pk_ticket>206028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>11:13:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4043"><pk_ticket>206034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>11:18:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4044"><pk_ticket>206044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>11:26:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4045"><pk_ticket>206074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>11:44:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4046"><pk_ticket>206092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>12:00:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4047"><pk_ticket>206096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>12:02:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4048"><pk_ticket>206129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>12:25:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4049"><pk_ticket>206168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>12:50:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVAR TEATRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4050"><pk_ticket>206178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>12:55:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT TRANSPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4051"><pk_ticket>206179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>12:55:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4052"><pk_ticket>206185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>13:00:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4053"><pk_ticket>206237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>13:52:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4054"><pk_ticket>206243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>14:00:17</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4055"><pk_ticket>206247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>14:09:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4056"><pk_ticket>206264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>14:37:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4057"><pk_ticket>206276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>15:18:55</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI COMPTE ABONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4058"><pk_ticket>206277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>15:24:45</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4059"><pk_ticket>206294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>17:10:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4060"><pk_ticket>206313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-14T00:00:00</td_created><th_created>19:33:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4061"><pk_ticket>206321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>08:07:03</th_created><val_days_resolution>3.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU ZONA VERDA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4062"><pk_ticket>206323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>08:07:06</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA PERSONAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4063"><pk_ticket>206325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>08:19:56</th_created><val_days_resolution>29.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4064"><pk_ticket>206338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:03:27</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4065"><pk_ticket>206343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:12:12</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4066"><pk_ticket>206345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:14:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4067"><pk_ticket>206349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:16:56</th_created><val_days_resolution>3.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4068"><pk_ticket>206363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:30:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4069"><pk_ticket>206372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:41:55</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CANVI TITULAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4070"><pk_ticket>206387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>09:52:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4071"><pk_ticket>206404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>10:07:32</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4072"><pk_ticket>206435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>10:33:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4073"><pk_ticket>206443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>10:39:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4074"><pk_ticket>206450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>10:44:55</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4075"><pk_ticket>206515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>11:29:32</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4076"><pk_ticket>206518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>11:30:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA MENJADOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4077"><pk_ticket>206524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>11:34:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4078"><pk_ticket>206535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>11:48:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4079"><pk_ticket>206546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>11:57:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4080"><pk_ticket>206642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>13:13:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS ADICIONALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4081"><pk_ticket>206643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>13:13:56</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4082"><pk_ticket>206662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>13:35:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FNMT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4083"><pk_ticket>206666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>13:40:00</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DILIGENCIA EMBARGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4084"><pk_ticket>206668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>13:41:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4085"><pk_ticket>206701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>14:29:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4086"><pk_ticket>206713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>14:51:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4087"><pk_ticket>206721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>15:30:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4088"><pk_ticket>206730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>16:10:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4089"><pk_ticket>206733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>16:20:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLIBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4090"><pk_ticket>206748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>17:24:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4091"><pk_ticket>206757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>18:09:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4092"><pk_ticket>206760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>18:18:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4093"><pk_ticket>206762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>18:23:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4094"><pk_ticket>206772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>18:43:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4095"><pk_ticket>206778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>19:17:05</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECCIO INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4096"><pk_ticket>206780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>19:41:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4097"><pk_ticket>206784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-15T00:00:00</td_created><th_created>20:35:57</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4098"><pk_ticket>206799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>08:37:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4099"><pk_ticket>206813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>09:01:00</th_created><val_days_resolution>2.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4100"><pk_ticket>206844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>09:37:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4101"><pk_ticket>206867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>09:59:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4102"><pk_ticket>206893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>10:18:31</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4103"><pk_ticket>206930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>10:50:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4104"><pk_ticket>206956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>11:12:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS DEPENDENCIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4105"><pk_ticket>206965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>11:19:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4106"><pk_ticket>206976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>11:25:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4107"><pk_ticket>206990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>11:40:13</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS BECA MENJADOR</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4108"><pk_ticket>207017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>12:02:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4109"><pk_ticket>207050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>12:33:40</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4110"><pk_ticket>207070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>12:50:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4111"><pk_ticket>207078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>12:59:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4112"><pk_ticket>207092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>13:07:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4113"><pk_ticket>207099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>13:15:14</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4114"><pk_ticket>207108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>13:23:57</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ANGLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4115"><pk_ticket>207127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>13:44:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ADREÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4116"><pk_ticket>207171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>15:53:42</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4117"><pk_ticket>207173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>15:54:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4118"><pk_ticket>207174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>16:00:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4119"><pk_ticket>207189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>17:26:04</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4120"><pk_ticket>207198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>17:46:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4121"><pk_ticket>207214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>19:21:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4122"><pk_ticket>207223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>21:06:55</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4123"><pk_ticket>207224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-16T00:00:00</td_created><th_created>23:46:57</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4124"><pk_ticket>207287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>10:02:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4125"><pk_ticket>207291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>10:07:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4126"><pk_ticket>207321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>10:38:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRA MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4127"><pk_ticket>207334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>10:49:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT AJUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4128"><pk_ticket>207348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>11:02:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARELLA FET</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4129"><pk_ticket>207403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>11:55:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4130"><pk_ticket>207436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>12:45:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4131"><pk_ticket>207471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>13:18:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4132"><pk_ticket>207486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>13:39:21</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4133"><pk_ticket>207498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>13:51:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT POLICIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4134"><pk_ticket>207505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>14:00:46</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4135"><pk_ticket>207506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>14:00:57</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO CURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4136"><pk_ticket>207509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>14:03:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4137"><pk_ticket>207528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>14:52:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4138"><pk_ticket>207539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>15:50:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4139"><pk_ticket>207547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>17:10:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4140"><pk_ticket>207554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>17:49:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4141"><pk_ticket>207566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-17T00:00:00</td_created><th_created>19:18:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4142"><pk_ticket>207570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-18T00:00:00</td_created><th_created>10:32:55</th_created><val_days_resolution>4.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4143"><pk_ticket>207574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-19T00:00:00</td_created><th_created>12:19:55</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4144"><pk_ticket>207577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-19T00:00:00</td_created><th_created>19:15:59</th_created><val_days_resolution>1.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4145"><pk_ticket>207598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>08:48:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4146"><pk_ticket>207638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>09:31:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA PERSONAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4147"><pk_ticket>207651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>09:41:18</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4148"><pk_ticket>207709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>10:32:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA POLIESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4149"><pk_ticket>207739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>10:55:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA LLIBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4150"><pk_ticket>207753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:06:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4151"><pk_ticket>207762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:12:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4152"><pk_ticket>207764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:12:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAT ESTAT SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4153"><pk_ticket>207768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:16:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4154"><pk_ticket>207785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:29:13</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4155"><pk_ticket>207787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:29:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4156"><pk_ticket>207797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:33:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUS LLIBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4157"><pk_ticket>207799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:34:57</th_created><val_days_resolution>1.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICAT AJUNTAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4158"><pk_ticket>207815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:44:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ANGLES</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4159"><pk_ticket>207823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:52:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4160"><pk_ticket>207829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>11:55:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4161"><pk_ticket>207839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>12:00:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENUNCIA CONTRACTE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4162"><pk_ticket>207844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>12:04:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4163"><pk_ticket>207865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>12:21:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4164"><pk_ticket>207871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>12:26:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4165"><pk_ticket>208025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>14:47:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EDUCACIO SUPERIOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4166"><pk_ticket>208033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>15:07:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4167"><pk_ticket>208035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>15:14:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4168"><pk_ticket>208043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>15:46:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4169"><pk_ticket>208049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>16:10:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4170"><pk_ticket>208053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>16:33:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULARITAT</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4171"><pk_ticket>208055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>16:43:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4172"><pk_ticket>208056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>16:45:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4173"><pk_ticket>208058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>16:52:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACION CERTIFICADO DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4174"><pk_ticket>208061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>17:03:55</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4175"><pk_ticket>208078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>18:23:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESTUDIANTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4176"><pk_ticket>208099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-20T00:00:00</td_created><th_created>21:51:57</th_created><val_days_resolution>2.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4177"><pk_ticket>208177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>10:10:30</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4178"><pk_ticket>208199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>10:33:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4179"><pk_ticket>208240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>11:10:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4180"><pk_ticket>208262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>11:25:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4181"><pk_ticket>208278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>11:42:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4182"><pk_ticket>208326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>12:12:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESCOLARS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4183"><pk_ticket>208336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>12:18:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4184"><pk_ticket>208372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>12:49:06</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT ESPECIFIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4185"><pk_ticket>208407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>13:16:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4186"><pk_ticket>208420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>13:31:56</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4187"><pk_ticket>208424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>13:33:24</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4188"><pk_ticket>208445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>13:57:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4189"><pk_ticket>208482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>15:13:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4190"><pk_ticket>208509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>16:36:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4191"><pk_ticket>208511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>16:37:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4192"><pk_ticket>208517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>16:59:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4193"><pk_ticket>208523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>17:15:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4194"><pk_ticket>208545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-21T00:00:00</td_created><th_created>18:29:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4195"><pk_ticket>208597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>09:09:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4196"><pk_ticket>208622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>09:49:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4197"><pk_ticket>208741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>11:30:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4198"><pk_ticket>208743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>11:34:57</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4199"><pk_ticket>208749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>11:38:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4200"><pk_ticket>208753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>11:40:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4201"><pk_ticket>208761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>11:49:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4202"><pk_ticket>208783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>12:09:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4203"><pk_ticket>208825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>12:42:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ESPAIS ESPORTIUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4204"><pk_ticket>208869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>13:20:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4205"><pk_ticket>208877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>13:33:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4206"><pk_ticket>208920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>15:05:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4207"><pk_ticket>208925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>15:30:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4208"><pk_ticket>208928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>15:39:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ANGLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4209"><pk_ticket>208937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>16:47:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4210"><pk_ticket>208942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>17:06:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4211"><pk_ticket>208955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>17:42:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4212"><pk_ticket>208971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>18:59:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4213"><pk_ticket>208976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>19:30:01</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COLABORACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4214"><pk_ticket>208985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-22T00:00:00</td_created><th_created>21:43:57</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MANIFESTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4215"><pk_ticket>209028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>09:23:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4216"><pk_ticket>209046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>09:42:58</th_created><val_days_resolution>2.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4217"><pk_ticket>209081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>10:23:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4218"><pk_ticket>209179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>11:44:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4219"><pk_ticket>209202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>12:03:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4220"><pk_ticket>209217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>12:14:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4221"><pk_ticket>209276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>13:03:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4222"><pk_ticket>209285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>13:10:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4223"><pk_ticket>209324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>14:18:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4224"><pk_ticket>209373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-23T00:00:00</td_created><th_created>17:58:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODEL DECLARACIO RESPONSABLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4225"><pk_ticket>209391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>08:41:40</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SERVEI OCUPACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4226"><pk_ticket>209478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>10:49:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA AMB</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4227"><pk_ticket>209487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>10:58:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4228"><pk_ticket>209494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>11:04:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4229"><pk_ticket>209606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>12:54:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4230"><pk_ticket>209607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>12:55:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBERTURA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4231"><pk_ticket>209649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>14:05:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO REBUTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4232"><pk_ticket>209666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-24T00:00:00</td_created><th_created>15:08:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4233"><pk_ticket>209692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-25T00:00:00</td_created><th_created>14:28:57</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4234"><pk_ticket>209726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>09:02:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4235"><pk_ticket>209817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>10:19:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA VOLUMINOSOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4236"><pk_ticket>209825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>10:26:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA PERSONAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4237"><pk_ticket>209845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>10:38:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4238"><pk_ticket>210003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>12:24:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4239"><pk_ticket>210050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>12:56:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4240"><pk_ticket>210075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>13:21:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4241"><pk_ticket>210078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>13:24:59</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4242"><pk_ticket>210089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>13:35:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO SANITARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4243"><pk_ticket>210092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>13:39:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4244"><pk_ticket>210110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>14:08:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4245"><pk_ticket>210112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>14:12:56</th_created><val_days_resolution>6.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTES PAGAMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4246"><pk_ticket>210116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>14:34:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4247"><pk_ticket>210130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>15:03:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4248"><pk_ticket>210164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>17:17:57</th_created><val_days_resolution>3.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4249"><pk_ticket>210180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-27T00:00:00</td_created><th_created>17:49:56</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4250"><pk_ticket>210254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>09:33:57</th_created><val_days_resolution>2.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4251"><pk_ticket>210264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>09:39:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4252"><pk_ticket>210292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>10:09:39</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4253"><pk_ticket>210336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>10:44:59</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4254"><pk_ticket>210358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>11:09:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4255"><pk_ticket>210428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>12:11:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4256"><pk_ticket>210437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>12:19:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4257"><pk_ticket>210493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>13:16:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4258"><pk_ticket>210505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>13:28:23</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4259"><pk_ticket>210532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>14:09:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4260"><pk_ticket>210552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>14:59:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CURS ANGLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4261"><pk_ticket>210562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>15:40:15</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4262"><pk_ticket>210574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>16:37:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4263"><pk_ticket>210575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>16:43:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4264"><pk_ticket>210595</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>17:58:44</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4265"><pk_ticket>210599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>18:05:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4266"><pk_ticket>210611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>19:08:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAUCADA CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4267"><pk_ticket>210617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>19:28:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4268"><pk_ticket>210619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>19:42:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4269"><pk_ticket>210623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-28T00:00:00</td_created><th_created>22:57:58</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4270"><pk_ticket>210624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>08:18:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4271"><pk_ticket>210653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>09:20:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4272"><pk_ticket>210709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>10:16:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4273"><pk_ticket>210723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>10:25:49</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CURS ANGLES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4274"><pk_ticket>210780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>11:21:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULATITAT ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4275"><pk_ticket>210800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>11:40:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4276"><pk_ticket>210802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>11:42:56</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TITULAR TERRASSA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4277"><pk_ticket>210806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>11:45:57</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS SITUACIO VULNERABLE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4278"><pk_ticket>210850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>12:30:58</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTES ESTAT LLICENCIES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4279"><pk_ticket>210871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>12:50:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4280"><pk_ticket>210969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>14:53:57</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4281"><pk_ticket>210977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>15:27:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4282"><pk_ticket>210978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>15:40:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTICVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4283"><pk_ticket>210983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>15:53:17</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4284"><pk_ticket>210986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>16:17:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4285"><pk_ticket>210991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>16:34:59</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA AMB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4286"><pk_ticket>211025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>17:58:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4287"><pk_ticket>211034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>18:40:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4288"><pk_ticket>211035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>18:44:49</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4289"><pk_ticket>211043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>19:23:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4290"><pk_ticket>211047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>19:29:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4291"><pk_ticket>211050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>19:41:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4292"><pk_ticket>211057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-29T00:00:00</td_created><th_created>21:42:57</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4293"><pk_ticket>211080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>09:12:02</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4294"><pk_ticket>211149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>10:24:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4295"><pk_ticket>211162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>10:34:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4296"><pk_ticket>211198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>11:03:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4297"><pk_ticket>211206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>11:08:58</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREUS TAXES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4298"><pk_ticket>211214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>11:13:49</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4299"><pk_ticket>211264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>11:54:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4300"><pk_ticket>211267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>12:00:20</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4301"><pk_ticket>211305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>12:35:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4302"><pk_ticket>211317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>12:45:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4303"><pk_ticket>211330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>13:00:32</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4304"><pk_ticket>211335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>13:05:32</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4305"><pk_ticket>211348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>13:21:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4306"><pk_ticket>211402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>14:49:08</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ABONAMENT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4307"><pk_ticket>211406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>15:15:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4308"><pk_ticket>211417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>16:00:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4309"><pk_ticket>211439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>17:30:57</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4310"><pk_ticket>211450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>18:17:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4311"><pk_ticket>211464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>19:19:52</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT DOMESTIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4312"><pk_ticket>211469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-09-30T00:00:00</td_created><th_created>19:34:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4313"><pk_ticket>211474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>08:08:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4314"><pk_ticket>211475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>08:17:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4315"><pk_ticket>211503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>09:31:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4316"><pk_ticket>211513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>09:41:57</th_created><val_days_resolution>3.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4317"><pk_ticket>211532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>10:10:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4318"><pk_ticket>211626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>11:33:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4319"><pk_ticket>211698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>12:42:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERRROR INSCRIPCIO PISCINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4320"><pk_ticket>211716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>13:03:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA FERROCARRILS CATALANS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4321"><pk_ticket>211770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>15:14:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4322"><pk_ticket>211783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>16:20:57</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4323"><pk_ticket>211786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>16:35:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4324"><pk_ticket>211789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>16:51:57</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4325"><pk_ticket>211817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>19:27:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4326"><pk_ticket>211821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-01T00:00:00</td_created><th_created>19:49:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4327"><pk_ticket>211833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>08:24:03</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4328"><pk_ticket>211865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>09:31:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4329"><pk_ticket>211944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>10:37:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4330"><pk_ticket>211966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>10:51:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4331"><pk_ticket>212004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>11:23:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4332"><pk_ticket>212034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>11:42:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4333"><pk_ticket>212040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>11:47:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4334"><pk_ticket>212045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>11:49:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4335"><pk_ticket>212060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>12:05:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4336"><pk_ticket>212144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>13:06:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4337"><pk_ticket>212243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>16:55:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4338"><pk_ticket>212255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-04T00:00:00</td_created><th_created>18:07:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4339"><pk_ticket>212272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>08:09:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4340"><pk_ticket>212278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>08:21:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4341"><pk_ticket>212316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>09:27:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPEDIENT MATRIMONIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4342"><pk_ticket>212322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>09:33:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4343"><pk_ticket>212341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>09:54:58</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RENOVAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4344"><pk_ticket>212379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>10:23:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4345"><pk_ticket>212385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>10:28:37</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4346"><pk_ticket>212416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>11:03:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4347"><pk_ticket>212432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>11:21:57</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4348"><pk_ticket>212459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>11:44:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4349"><pk_ticket>212487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>12:08:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4350"><pk_ticket>212497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>12:16:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4351"><pk_ticket>212512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>12:33:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4352"><pk_ticket>212531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>12:49:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4353"><pk_ticket>212550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>13:05:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4354"><pk_ticket>212584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>13:45:18</th_created><val_days_resolution>3.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4355"><pk_ticket>212593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>13:54:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4356"><pk_ticket>212633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>16:02:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4357"><pk_ticket>212640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>16:15:56</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4358"><pk_ticket>212644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>16:35:56</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4359"><pk_ticket>212665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>18:38:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4360"><pk_ticket>212668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>18:44:23</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4361"><pk_ticket>212677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-05T00:00:00</td_created><th_created>19:56:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4362"><pk_ticket>212710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>09:03:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4363"><pk_ticket>212718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>09:12:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4364"><pk_ticket>212738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>09:32:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="4365"><pk_ticket>212741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>09:34:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4366"><pk_ticket>212748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>09:39:54</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4367"><pk_ticket>212751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>09:44:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4368"><pk_ticket>212767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>10:04:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4369"><pk_ticket>212775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>10:11:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4370"><pk_ticket>212778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>10:14:32</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4371"><pk_ticket>212790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>10:25:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4372"><pk_ticket>212797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>10:32:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4373"><pk_ticket>212825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>10:53:57</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4374"><pk_ticket>212837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>11:05:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4375"><pk_ticket>212867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>11:26:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4376"><pk_ticket>212884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>11:38:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINALITZACIO OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4377"><pk_ticket>212900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>11:51:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4378"><pk_ticket>212936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>12:19:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTOLIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4379"><pk_ticket>212952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>12:33:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4380"><pk_ticket>212963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>12:42:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4381"><pk_ticket>212978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>12:54:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4382"><pk_ticket>212980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>12:57:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4383"><pk_ticket>213014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>13:31:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4384"><pk_ticket>213016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>13:33:50</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4385"><pk_ticket>213037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>13:50:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4386"><pk_ticket>213050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>14:05:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4387"><pk_ticket>213060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>14:26:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4388"><pk_ticket>213070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>15:12:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4389"><pk_ticket>213071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>15:22:27</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4390"><pk_ticket>213095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>16:44:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4391"><pk_ticket>213125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>19:13:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4392"><pk_ticket>213128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>19:35:37</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4393"><pk_ticket>213130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-06T00:00:00</td_created><th_created>19:40:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4394"><pk_ticket>213136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>08:16:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4395"><pk_ticket>213137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>08:17:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4396"><pk_ticket>213142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>08:33:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4397"><pk_ticket>213197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>09:50:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4398"><pk_ticket>213199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>09:51:20</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4399"><pk_ticket>213208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>09:58:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4400"><pk_ticket>213211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>10:00:20</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4401"><pk_ticket>213242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>10:19:57</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>ERROR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4402"><pk_ticket>213261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>10:34:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4403"><pk_ticket>213265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>10:36:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4404"><pk_ticket>213304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>11:14:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4405"><pk_ticket>213308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>11:16:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4406"><pk_ticket>213354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>11:57:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4407"><pk_ticket>213359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>12:01:56</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4408"><pk_ticket>213363</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>12:04:13</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT PDF</txt_summary><val_time_spent>45</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4409"><pk_ticket>213442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>13:15:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4410"><pk_ticket>213466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>13:54:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4411"><pk_ticket>213507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>15:15:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4412"><pk_ticket>213536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>17:04:27</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4413"><pk_ticket>213548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>17:34:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4414"><pk_ticket>213549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>17:35:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4415"><pk_ticket>213559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>18:11:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4416"><pk_ticket>213569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-07T00:00:00</td_created><th_created>18:56:22</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4417"><pk_ticket>213645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>10:07:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4418"><pk_ticket>213666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>10:31:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4419"><pk_ticket>213686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>10:57:57</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4420"><pk_ticket>213785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>12:36:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4421"><pk_ticket>213802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>12:48:56</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4422"><pk_ticket>213804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>12:49:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4423"><pk_ticket>213815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>12:59:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4424"><pk_ticket>213829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>13:11:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4425"><pk_ticket>213837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>13:19:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO DADES ENTITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4426"><pk_ticket>213877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>14:15:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4427"><pk_ticket>213882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>14:30:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4428"><pk_ticket>213891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>15:11:43</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4429"><pk_ticket>213929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-08T00:00:00</td_created><th_created>18:50:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4430"><pk_ticket>213944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-10T00:00:00</td_created><th_created>19:37:58</th_created><val_days_resolution>3.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT SAGNIER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4431"><pk_ticket>213948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>07:59:58</th_created><val_days_resolution>2.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4432"><pk_ticket>213950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>08:00:58</th_created><val_days_resolution>4.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4433"><pk_ticket>213972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>09:23:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4434"><pk_ticket>214068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>11:18:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4435"><pk_ticket>214084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>11:32:00</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS DENUNCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4436"><pk_ticket>214205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>14:27:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4437"><pk_ticket>214210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>14:54:23</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CURS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4438"><pk_ticket>214211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>14:57:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4439"><pk_ticket>214216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>15:39:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4440"><pk_ticket>214234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>17:47:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4441"><pk_ticket>214249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>18:57:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4442"><pk_ticket>214255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-11T00:00:00</td_created><th_created>19:23:58</th_created><val_days_resolution>12.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4443"><pk_ticket>214267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>08:05:00</th_created><val_days_resolution>4.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4444"><pk_ticket>214302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>09:23:58</th_created><val_days_resolution>3.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4445"><pk_ticket>214350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>09:58:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4446"><pk_ticket>214405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>10:39:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4447"><pk_ticket>214409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>10:42:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALCALDIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4448"><pk_ticket>214421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>10:53:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4449"><pk_ticket>214449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>11:21:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4450"><pk_ticket>214454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>11:26:56</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4451"><pk_ticket>214493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>11:54:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4452"><pk_ticket>214516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>12:15:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4453"><pk_ticket>214557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>12:44:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4454"><pk_ticket>214584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>13:04:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4455"><pk_ticket>214641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>13:49:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4456"><pk_ticket>214647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>13:55:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4457"><pk_ticket>214662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>14:23:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4458"><pk_ticket>214664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>14:34:33</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS RODATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4459"><pk_ticket>214674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>15:19:47</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4460"><pk_ticket>214680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>16:05:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4461"><pk_ticket>214707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>17:33:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4462"><pk_ticket>214719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>18:12:16</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4463"><pk_ticket>214734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>19:12:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4464"><pk_ticket>214741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>20:08:56</th_created><val_days_resolution>3.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME POLICIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4465"><pk_ticket>214743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-13T00:00:00</td_created><th_created>20:52:56</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA VEHICLE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4466"><pk_ticket>214781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>09:06:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4467"><pk_ticket>214827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>09:57:57</th_created><val_days_resolution>1.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLES BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4468"><pk_ticket>214841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>10:12:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4469"><pk_ticket>214843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>10:14:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4470"><pk_ticket>214923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>11:20:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4471"><pk_ticket>214935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>11:30:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4472"><pk_ticket>214940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>11:31:33</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4473"><pk_ticket>214977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>11:56:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OMIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4474"><pk_ticket>214996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>12:06:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4475"><pk_ticket>215043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>12:43:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4476"><pk_ticket>215049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>12:49:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EDUCACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4477"><pk_ticket>215060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>13:01:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4478"><pk_ticket>215074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>13:14:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4479"><pk_ticket>215164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>16:14:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4480"><pk_ticket>215191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>18:09:20</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPROVANT AJUT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4481"><pk_ticket>215203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-14T00:00:00</td_created><th_created>19:35:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4482"><pk_ticket>215211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>00:03:58</th_created><val_days_resolution>7.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4483"><pk_ticket>215238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>09:05:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4484"><pk_ticket>215239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>09:06:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4485"><pk_ticket>215271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>09:40:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4486"><pk_ticket>215289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>09:55:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INF ARRELAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4487"><pk_ticket>215333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>10:30:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4488"><pk_ticket>215338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>10:32:58</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4489"><pk_ticket>215350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>10:43:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4490"><pk_ticket>215387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>11:09:56</th_created><val_days_resolution>2.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4491"><pk_ticket>215469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>12:31:54</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR TARGETA APARCAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4492"><pk_ticket>215535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>13:42:14</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4493"><pk_ticket>215542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>13:47:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4494"><pk_ticket>215560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>14:20:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4495"><pk_ticket>215574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>15:18:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4496"><pk_ticket>215580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>15:44:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4497"><pk_ticket>215601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-15T00:00:00</td_created><th_created>17:18:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4498"><pk_ticket>215628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-16T00:00:00</td_created><th_created>14:20:57</th_created><val_days_resolution>12.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APARCAMENT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4499"><pk_ticket>215630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-17T00:00:00</td_created><th_created>12:56:02</th_created><val_days_resolution>5.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4500"><pk_ticket>215648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>08:43:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4501"><pk_ticket>215696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>09:44:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4502"><pk_ticket>215812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>11:07:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEMENTIRI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4503"><pk_ticket>215868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>11:46:53</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4504"><pk_ticket>215962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>13:05:03</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA VEHICLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4505"><pk_ticket>215979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>13:24:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4506"><pk_ticket>215987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>13:28:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4507"><pk_ticket>216007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>13:57:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4508"><pk_ticket>216017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>14:13:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4509"><pk_ticket>216041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>15:02:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4510"><pk_ticket>216047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>15:31:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4511"><pk_ticket>216054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>15:45:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4512"><pk_ticket>216068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>17:13:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GOS PPP</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4513"><pk_ticket>216073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>17:36:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME RER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4514"><pk_ticket>216074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>17:38:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRES MENORS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4515"><pk_ticket>216088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>18:14:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4516"><pk_ticket>216089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>18:19:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4517"><pk_ticket>216104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-18T00:00:00</td_created><th_created>20:47:57</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4518"><pk_ticket>216200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>10:13:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4519"><pk_ticket>216238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>10:47:57</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4520"><pk_ticket>216260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>11:08:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4521"><pk_ticket>216262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>11:10:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAR TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4522"><pk_ticket>216282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>11:29:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4523"><pk_ticket>216334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>12:14:33</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4524"><pk_ticket>216370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>12:46:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4525"><pk_ticket>216392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>13:02:34</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS BIBLIOTECA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4526"><pk_ticket>216456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>14:14:14</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OBRA MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4527"><pk_ticket>216475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>15:33:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4528"><pk_ticket>216477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>15:36:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVENI REGULADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4529"><pk_ticket>216494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>16:31:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4530"><pk_ticket>216501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>17:30:15</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4531"><pk_ticket>216502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>17:35:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4532"><pk_ticket>216507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-19T00:00:00</td_created><th_created>18:26:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4533"><pk_ticket>216536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>08:58:25</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4534"><pk_ticket>216585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>10:14:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4535"><pk_ticket>216604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>10:41:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4536"><pk_ticket>216650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>11:22:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4537"><pk_ticket>216702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>12:08:32</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4538"><pk_ticket>216722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>12:31:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4539"><pk_ticket>216735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>12:42:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4540"><pk_ticket>216742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>12:47:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4541"><pk_ticket>216793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>13:31:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4542"><pk_ticket>216809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>13:48:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT SUBSANACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4543"><pk_ticket>216815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>13:56:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4544"><pk_ticket>216821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>14:14:54</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4545"><pk_ticket>216822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>14:15:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4546"><pk_ticket>216844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>15:51:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4547"><pk_ticket>216869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>17:24:21</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4548"><pk_ticket>216887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>18:48:57</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4549"><pk_ticket>216893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-20T00:00:00</td_created><th_created>19:37:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4550"><pk_ticket>216947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>09:33:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARACAMENT MINUSVALID</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4551"><pk_ticket>216948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>09:34:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT DISCAPACITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4552"><pk_ticket>216951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>09:38:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4553"><pk_ticket>216964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>09:55:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARACAMENT MINUSVALID</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4554"><pk_ticket>216969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>09:59:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT DISCAPACITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4555"><pk_ticket>217040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>11:01:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO TAXES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4556"><pk_ticket>217095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>11:41:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4557"><pk_ticket>217100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>11:50:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4558"><pk_ticket>217152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>12:44:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4559"><pk_ticket>217155</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>12:46:53</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4560"><pk_ticket>217188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>13:23:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS SESSIO FOTOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4561"><pk_ticket>217199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>13:35:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4562"><pk_ticket>217286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>18:04:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4563"><pk_ticket>217288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>18:11:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4564"><pk_ticket>217294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>18:46:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4565"><pk_ticket>217297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-21T00:00:00</td_created><th_created>19:17:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4566"><pk_ticket>217324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>09:03:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4567"><pk_ticket>217328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>09:08:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4568"><pk_ticket>217334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>09:17:35</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4569"><pk_ticket>217437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>11:01:57</th_created><val_days_resolution>3.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4570"><pk_ticket>217468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>11:26:57</th_created><val_days_resolution>2.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>13</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4571"><pk_ticket>217488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>11:49:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4572"><pk_ticket>217502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>12:00:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4573"><pk_ticket>217563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>13:12:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4574"><pk_ticket>217565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>13:14:56</th_created><val_days_resolution>3.4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="4575"><pk_ticket>217620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>14:07:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRA ARTESANAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4576"><pk_ticket>217628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>14:29:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4577"><pk_ticket>217658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-22T00:00:00</td_created><th_created>16:35:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4578"><pk_ticket>217744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>09:48:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESPORT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4579"><pk_ticket>217756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>10:01:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4580"><pk_ticket>217773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>10:17:57</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4581"><pk_ticket>217779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>10:19:43</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4582"><pk_ticket>217817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>10:45:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4583"><pk_ticket>217847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>11:06:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INFORME RER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4584"><pk_ticket>217855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>11:12:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4585"><pk_ticket>217901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>11:51:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4586"><pk_ticket>217911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>11:58:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4587"><pk_ticket>217925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>12:09:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4588"><pk_ticket>217950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>12:23:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4589"><pk_ticket>217955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>12:25:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4590"><pk_ticket>217989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>12:47:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4591"><pk_ticket>218012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>13:07:00</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4592"><pk_ticket>218019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>13:11:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4593"><pk_ticket>218026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>13:15:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4594"><pk_ticket>218052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>13:32:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4595"><pk_ticket>218100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>14:19:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4596"><pk_ticket>218102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>14:21:13</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4597"><pk_ticket>218142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>15:59:02</th_created><val_days_resolution>4.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4598"><pk_ticket>218153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>16:38:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4599"><pk_ticket>218171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>17:41:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4600"><pk_ticket>218172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-25T00:00:00</td_created><th_created>18:02:56</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4601"><pk_ticket>218209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>08:44:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4602"><pk_ticket>218215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>08:57:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4603"><pk_ticket>218251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>09:45:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4604"><pk_ticket>218279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>10:12:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4605"><pk_ticket>218318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>10:44:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4606"><pk_ticket>218368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>11:29:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4607"><pk_ticket>218394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>11:46:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4608"><pk_ticket>218422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>12:09:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4609"><pk_ticket>218428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>12:14:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4610"><pk_ticket>218431</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>12:16:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4611"><pk_ticket>218436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>12:21:54</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4612"><pk_ticket>218444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>12:27:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4613"><pk_ticket>218447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>12:30:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4614"><pk_ticket>218511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>13:34:03</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4615"><pk_ticket>218533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>14:03:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4616"><pk_ticket>218538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>14:13:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4617"><pk_ticket>218550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>14:37:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT CENTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4618"><pk_ticket>218563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>15:02:56</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4619"><pk_ticket>218564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>15:05:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4620"><pk_ticket>218584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>16:27:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4621"><pk_ticket>218585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>16:28:59</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4622"><pk_ticket>218588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>16:42:19</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4623"><pk_ticket>218600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>17:31:24</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA SUBMINISTRAMENTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4624"><pk_ticket>218607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>18:36:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4625"><pk_ticket>218621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-26T00:00:00</td_created><th_created>20:29:57</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES CDC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4626"><pk_ticket>218626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>08:12:58</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4627"><pk_ticket>218652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>09:22:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4628"><pk_ticket>218684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>09:55:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4629"><pk_ticket>218711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>10:21:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4630"><pk_ticket>218726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>10:40:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4631"><pk_ticket>218742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>10:54:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4632"><pk_ticket>218749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>11:02:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4633"><pk_ticket>218756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>11:08:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4634"><pk_ticket>218814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>12:05:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4635"><pk_ticket>218885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>13:07:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4636"><pk_ticket>218910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>13:38:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4637"><pk_ticket>218915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>13:45:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4638"><pk_ticket>218995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>17:20:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO ESPORTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4639"><pk_ticket>219014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>19:07:57</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4640"><pk_ticket>219017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>19:18:43</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4641"><pk_ticket>219024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>21:37:57</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT CATALA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4642"><pk_ticket>219026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-27T00:00:00</td_created><th_created>22:08:57</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4643"><pk_ticket>219130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>10:37:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4644"><pk_ticket>219136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>10:43:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4645"><pk_ticket>219141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>10:47:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4646"><pk_ticket>219204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>11:44:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4647"><pk_ticket>219226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>12:00:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4648"><pk_ticket>219230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>12:02:57</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4649"><pk_ticket>219249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>12:15:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4650"><pk_ticket>219387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>17:18:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4651"><pk_ticket>219406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-28T00:00:00</td_created><th_created>18:30:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MOBILITAT REDUIDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4652"><pk_ticket>219445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>09:19:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS RECREATIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4653"><pk_ticket>219452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>09:26:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4654"><pk_ticket>219456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>09:32:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4655"><pk_ticket>219481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>10:07:44</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4656"><pk_ticket>219509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>10:39:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4657"><pk_ticket>219512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>10:41:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4658"><pk_ticket>219569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>11:48:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4659"><pk_ticket>219592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>12:15:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4660"><pk_ticket>219669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>13:44:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4661"><pk_ticket>219670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>13:45:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4662"><pk_ticket>219701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>14:58:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4663"><pk_ticket>219711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-29T00:00:00</td_created><th_created>16:23:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4664"><pk_ticket>219732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-10-30T00:00:00</td_created><th_created>19:28:57</th_created><val_days_resolution>13.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI HORARI ABONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4665"><pk_ticket>219738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-01T00:00:00</td_created><th_created>10:32:58</th_created><val_days_resolution>11.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4666"><pk_ticket>219759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>08:41:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4667"><pk_ticket>219799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>09:45:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4668"><pk_ticket>219891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>11:30:02</th_created><val_days_resolution>3.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4669"><pk_ticket>220028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>12:53:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4670"><pk_ticket>220046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>13:10:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4671"><pk_ticket>220060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>13:19:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4672"><pk_ticket>220086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>13:41:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4673"><pk_ticket>220161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>16:44:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4674"><pk_ticket>220180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>17:42:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4675"><pk_ticket>220200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>19:38:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4676"><pk_ticket>220202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>19:49:58</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4677"><pk_ticket>220208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-02T00:00:00</td_created><th_created>22:05:56</th_created><val_days_resolution>1.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4678"><pk_ticket>220242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>09:06:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4679"><pk_ticket>220298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>10:08:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4680"><pk_ticket>220349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>10:49:56</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4681"><pk_ticket>220354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>10:53:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4682"><pk_ticket>220375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>11:13:44</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4683"><pk_ticket>220403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>11:38:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4684"><pk_ticket>220411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>11:43:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4685"><pk_ticket>220412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>11:44:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4686"><pk_ticket>220491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>12:50:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4687"><pk_ticket>220495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>12:53:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4688"><pk_ticket>220497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>12:53:58</th_created><val_days_resolution>1.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4689"><pk_ticket>220514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>13:03:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4690"><pk_ticket>220523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>13:12:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4691"><pk_ticket>220550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>13:33:43</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4692"><pk_ticket>220563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>13:45:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4693"><pk_ticket>220598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>14:37:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4694"><pk_ticket>220608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>15:06:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4695"><pk_ticket>220627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>16:08:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4696"><pk_ticket>220632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>16:35:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4697"><pk_ticket>220636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>16:53:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4698"><pk_ticket>220665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>18:31:42</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4699"><pk_ticket>220676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>19:05:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4700"><pk_ticket>220688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-03T00:00:00</td_created><th_created>20:15:57</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROJECTE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4701"><pk_ticket>220707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>08:51:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4702"><pk_ticket>220743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>09:35:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CULTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4703"><pk_ticket>220744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>09:36:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4704"><pk_ticket>220760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>09:54:58</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES TRIBUT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4705"><pk_ticket>220761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>09:55:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNE PENSIONISTA FGC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4706"><pk_ticket>220767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>10:03:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4707"><pk_ticket>220921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>12:02:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI COMPTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4708"><pk_ticket>220965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>12:31:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4709"><pk_ticket>221028</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>13:30:55</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4710"><pk_ticket>221033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>13:36:30</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4711"><pk_ticket>221045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>13:46:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4712"><pk_ticket>221064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>14:12:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="4713"><pk_ticket>221079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>15:00:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4714"><pk_ticket>221093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>15:47:57</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4715"><pk_ticket>221099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>16:03:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4716"><pk_ticket>221100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>16:04:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4717"><pk_ticket>221108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>16:35:58</th_created><val_days_resolution>1.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4718"><pk_ticket>221129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>18:18:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4719"><pk_ticket>221130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>18:32:57</th_created><val_days_resolution>8.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4720"><pk_ticket>221134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>18:53:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4721"><pk_ticket>221139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>19:11:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4722"><pk_ticket>221145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-04T00:00:00</td_created><th_created>19:33:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA FGC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4723"><pk_ticket>221206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>09:44:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLUCAT TARGETA PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4724"><pk_ticket>221219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>09:58:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4725"><pk_ticket>221254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>10:35:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4726"><pk_ticket>221397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>12:30:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4727"><pk_ticket>221459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>13:41:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4728"><pk_ticket>221476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>14:03:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4729"><pk_ticket>221504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-05T00:00:00</td_created><th_created>15:58:58</th_created><val_days_resolution>4.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4730"><pk_ticket>221540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-07T00:00:00</td_created><th_created>10:42:01</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4731"><pk_ticket>221578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>09:07:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4732"><pk_ticket>221596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>09:20:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4733"><pk_ticket>221599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>09:25:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4734"><pk_ticket>221613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>09:33:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4735"><pk_ticket>221635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>09:44:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4736"><pk_ticket>221697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>10:29:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINALITZACIO OBRA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4737"><pk_ticket>221820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>11:54:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4738"><pk_ticket>221828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>12:01:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4739"><pk_ticket>221864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>12:24:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4740"><pk_ticket>221867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>12:28:06</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4741"><pk_ticket>221895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>12:47:57</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4742"><pk_ticket>221896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>12:50:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4743"><pk_ticket>221907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>12:58:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4744"><pk_ticket>221983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>14:06:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4745"><pk_ticket>221985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>14:10:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4746"><pk_ticket>221988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>14:18:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4747"><pk_ticket>222002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>14:54:57</th_created><val_days_resolution>4.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4748"><pk_ticket>222006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>15:05:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4749"><pk_ticket>222014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>15:40:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4750"><pk_ticket>222023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>16:14:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4751"><pk_ticket>222039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>16:54:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CAVALGADA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4752"><pk_ticket>222047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>17:29:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4753"><pk_ticket>222059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>18:15:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4754"><pk_ticket>222063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>18:27:55</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4755"><pk_ticket>222068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>19:14:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4756"><pk_ticket>222069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-08T00:00:00</td_created><th_created>19:22:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4757"><pk_ticket>222181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>10:28:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PATGES REIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4758"><pk_ticket>222227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>11:02:56</th_created><val_days_resolution>4.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4759"><pk_ticket>222240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>11:15:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4760"><pk_ticket>222256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>11:24:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4761"><pk_ticket>222294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>11:54:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4762"><pk_ticket>222297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>11:57:57</th_created><val_days_resolution>2.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4763"><pk_ticket>222301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>12:01:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4764"><pk_ticket>222332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>12:23:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4765"><pk_ticket>222364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>12:50:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4766"><pk_ticket>222372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>13:00:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4767"><pk_ticket>222377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>13:06:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4768"><pk_ticket>222421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>13:48:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4769"><pk_ticket>222452</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>14:32:59</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT PDF</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4770"><pk_ticket>222462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>14:46:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4771"><pk_ticket>222479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>16:01:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4772"><pk_ticket>222489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>16:43:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4773"><pk_ticket>222495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>17:02:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4774"><pk_ticket>222500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>17:14:01</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CAVALCADA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4775"><pk_ticket>222507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-09T00:00:00</td_created><th_created>17:52:45</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4776"><pk_ticket>222533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>08:30:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4777"><pk_ticket>222682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>11:35:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRMA DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4778"><pk_ticket>222712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>12:04:55</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4779"><pk_ticket>222718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>12:24:04</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT GUAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4780"><pk_ticket>222735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>12:40:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4781"><pk_ticket>222741</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>12:43:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PEMRIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4782"><pk_ticket>222777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>13:19:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4783"><pk_ticket>222788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>13:30:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AMB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4784"><pk_ticket>222842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>16:25:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4785"><pk_ticket>222844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>16:33:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4786"><pk_ticket>222845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>16:35:58</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4787"><pk_ticket>222853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>17:05:56</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4788"><pk_ticket>222864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>17:54:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4789"><pk_ticket>222872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-10T00:00:00</td_created><th_created>18:23:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4790"><pk_ticket>222968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>10:12:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4791"><pk_ticket>222972</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>10:13:57</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4792"><pk_ticket>222986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>10:27:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4793"><pk_ticket>222999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>10:41:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4794"><pk_ticket>223019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>10:54:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA AMB</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4795"><pk_ticket>223034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>11:12:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4796"><pk_ticket>223076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>11:57:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4797"><pk_ticket>223120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>12:34:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4798"><pk_ticket>223150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>13:05:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4799"><pk_ticket>223164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>13:22:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4800"><pk_ticket>223210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>14:22:17</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4801"><pk_ticket>223236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>15:56:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4802"><pk_ticket>223239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>16:22:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4803"><pk_ticket>223241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>16:29:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4804"><pk_ticket>223249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>17:00:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4805"><pk_ticket>223262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>17:47:32</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4806"><pk_ticket>223265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>18:12:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PATGES REIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4807"><pk_ticket>223266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-11T00:00:00</td_created><th_created>18:16:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OMPLIR INSTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4808"><pk_ticket>223293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>08:27:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4809"><pk_ticket>223354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>10:12:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4810"><pk_ticket>223365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>10:29:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4811"><pk_ticket>223388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>10:48:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4812"><pk_ticket>223401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>11:01:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4813"><pk_ticket>223500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>12:40:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4814"><pk_ticket>223526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>13:07:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4815"><pk_ticket>223530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>13:09:09</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4816"><pk_ticket>223557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>13:35:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4817"><pk_ticket>223589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>14:40:54</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4818"><pk_ticket>223595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>14:58:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4819"><pk_ticket>223619</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>16:59:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4820"><pk_ticket>223626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>17:36:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4821"><pk_ticket>223632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>18:14:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR AJUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4822"><pk_ticket>223633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-12T00:00:00</td_created><th_created>18:19:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENTS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4823"><pk_ticket>223663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>08:05:58</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4824"><pk_ticket>223717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>09:44:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FGC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4825"><pk_ticket>223837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>11:26:28</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4826"><pk_ticket>223863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>11:40:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4827"><pk_ticket>223886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>11:52:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4828"><pk_ticket>223900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>12:02:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4829"><pk_ticket>223902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>12:07:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4830"><pk_ticket>223959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>12:56:56</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4831"><pk_ticket>224006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>13:39:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4832"><pk_ticket>224046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>14:25:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4833"><pk_ticket>224065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>14:49:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4834"><pk_ticket>224074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>15:25:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4835"><pk_ticket>224083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>15:44:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4836"><pk_ticket>224141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-15T00:00:00</td_created><th_created>23:57:56</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT MATRIMONI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4837"><pk_ticket>224167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>09:18:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4838"><pk_ticket>224201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>09:50:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4839"><pk_ticket>224208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>09:59:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4840"><pk_ticket>224213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>10:06:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4841"><pk_ticket>224214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>10:07:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4842"><pk_ticket>224229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>10:24:56</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LOCAL ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4843"><pk_ticket>224238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>10:35:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4844"><pk_ticket>224246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>10:42:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4845"><pk_ticket>224312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>11:43:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4846"><pk_ticket>224348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>12:11:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4847"><pk_ticket>224366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>12:24:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4848"><pk_ticket>224380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>12:39:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRAU DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4849"><pk_ticket>224425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>13:20:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4850"><pk_ticket>224430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>13:26:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4851"><pk_ticket>224438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>13:38:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4852"><pk_ticket>224505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>16:36:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4853"><pk_ticket>224516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>17:01:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4854"><pk_ticket>224522</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>17:34:50</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENTS</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4855"><pk_ticket>224535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-16T00:00:00</td_created><th_created>18:58:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4856"><pk_ticket>224590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>09:50:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4857"><pk_ticket>224603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>10:03:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4858"><pk_ticket>224635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>10:41:08</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4859"><pk_ticket>224686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>11:25:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4860"><pk_ticket>224754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>12:26:40</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4861"><pk_ticket>224755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>12:27:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TARGETA DISCAPACITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4862"><pk_ticket>224774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>12:42:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATESTAT POLICIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4863"><pk_ticket>224780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>12:48:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4864"><pk_ticket>224809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>13:05:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4865"><pk_ticket>224855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>13:49:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4866"><pk_ticket>224905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>17:26:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4867"><pk_ticket>224914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-17T00:00:00</td_created><th_created>17:59:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4868"><pk_ticket>224984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>09:56:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4869"><pk_ticket>225021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>10:35:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA FET</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4870"><pk_ticket>225037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>10:54:35</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4871"><pk_ticket>225148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>12:41:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4872"><pk_ticket>225195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>13:45:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4873"><pk_ticket>225238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>15:37:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4874"><pk_ticket>225265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>17:18:48</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4875"><pk_ticket>225267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>17:47:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4876"><pk_ticket>225277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-18T00:00:00</td_created><th_created>19:09:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4877"><pk_ticket>225287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>08:14:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4878"><pk_ticket>225338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>09:47:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4879"><pk_ticket>225362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>10:08:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4880"><pk_ticket>225393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>10:53:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4881"><pk_ticket>225395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>10:55:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CAVALCADA REIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4882"><pk_ticket>225400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>11:01:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4883"><pk_ticket>225404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>11:05:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4884"><pk_ticket>225432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>11:34:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4885"><pk_ticket>225475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>12:26:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="4886"><pk_ticket>225538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>13:16:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4887"><pk_ticket>225544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>13:22:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4888"><pk_ticket>225545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>13:22:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4889"><pk_ticket>225562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>13:47:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4890"><pk_ticket>225583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>14:29:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4891"><pk_ticket>225602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>16:10:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4892"><pk_ticket>225607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>16:44:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4893"><pk_ticket>225609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-19T00:00:00</td_created><th_created>16:59:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4894"><pk_ticket>225655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>08:43:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4895"><pk_ticket>225656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>08:44:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4896"><pk_ticket>225662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>08:50:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4897"><pk_ticket>225664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>08:52:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4898"><pk_ticket>225714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>09:40:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4899"><pk_ticket>225800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>10:56:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4900"><pk_ticket>225828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>11:16:06</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4901"><pk_ticket>225829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>11:17:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4902"><pk_ticket>225862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>11:40:42</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4903"><pk_ticket>225874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>11:51:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4904"><pk_ticket>225882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>11:55:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4905"><pk_ticket>225942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>12:38:58</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4906"><pk_ticket>225954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>12:46:26</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4907"><pk_ticket>225992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>13:16:01</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT MATRIMONI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4908"><pk_ticket>226043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>14:12:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARTICIPACIO PATGES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4909"><pk_ticket>226049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>14:24:58</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4910"><pk_ticket>226077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>15:52:56</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SELECCIO PATGE REAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4911"><pk_ticket>226099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>17:20:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4912"><pk_ticket>226115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>18:33:37</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4913"><pk_ticket>226126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-22T00:00:00</td_created><th_created>19:42:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4914"><pk_ticket>226137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>08:34:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4915"><pk_ticket>226139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>08:43:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4916"><pk_ticket>226182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>09:42:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4917"><pk_ticket>226190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>09:57:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4918"><pk_ticket>226238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>10:40:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT SUMINISTRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4919"><pk_ticket>226280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>11:22:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4920"><pk_ticket>226343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>12:18:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4921"><pk_ticket>226380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>12:55:47</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4922"><pk_ticket>226436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>13:51:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4923"><pk_ticket>226441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>13:59:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4924"><pk_ticket>226457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>14:43:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4925"><pk_ticket>226499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>17:08:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4926"><pk_ticket>226502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>17:31:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4927"><pk_ticket>226505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>17:34:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4928"><pk_ticket>226522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>18:58:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4929"><pk_ticket>226531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-23T00:00:00</td_created><th_created>19:49:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CAVALCADA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4930"><pk_ticket>226548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>08:44:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR US ESPAI MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4931"><pk_ticket>226560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>09:07:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4932"><pk_ticket>226561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>09:11:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4933"><pk_ticket>226563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>09:14:50</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4934"><pk_ticket>226565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>09:15:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4935"><pk_ticket>226586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>09:41:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4936"><pk_ticket>226664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>10:51:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC REQUERIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4937"><pk_ticket>226671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>10:57:03</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4938"><pk_ticket>226674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>11:00:30</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4939"><pk_ticket>226721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>11:31:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4940"><pk_ticket>226753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>11:47:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4941"><pk_ticket>226761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>11:55:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4942"><pk_ticket>226832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>12:46:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4943"><pk_ticket>226870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>13:23:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESSUPOST</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4944"><pk_ticket>226874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>13:28:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4945"><pk_ticket>226891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>13:47:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4946"><pk_ticket>226897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>13:58:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4947"><pk_ticket>226951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>16:25:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4948"><pk_ticket>226952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>16:28:00</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4949"><pk_ticket>226953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>16:29:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4950"><pk_ticket>226957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>17:02:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIAR TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4951"><pk_ticket>226966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>17:57:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4952"><pk_ticket>226968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>17:59:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4953"><pk_ticket>226977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>19:29:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4954"><pk_ticket>226979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-24T00:00:00</td_created><th_created>19:48:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGE REIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4955"><pk_ticket>227091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>10:46:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4956"><pk_ticket>227103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>10:56:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4957"><pk_ticket>227134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>11:27:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4958"><pk_ticket>227140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>11:32:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4959"><pk_ticket>227161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>11:51:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA QUEIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4960"><pk_ticket>227164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>11:53:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATESTAT POLICIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4961"><pk_ticket>227184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>12:17:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="4962"><pk_ticket>227278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>14:05:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4963"><pk_ticket>227295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>14:50:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4964"><pk_ticket>227322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>17:31:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="4965"><pk_ticket>227323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>17:34:19</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGE REIAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4966"><pk_ticket>227339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-25T00:00:00</td_created><th_created>18:50:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4967"><pk_ticket>227378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>09:31:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4968"><pk_ticket>227387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>09:51:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4969"><pk_ticket>227401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>10:04:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4970"><pk_ticket>227419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>10:26:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4971"><pk_ticket>227422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>10:30:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4972"><pk_ticket>227436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>10:48:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL FIANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4973"><pk_ticket>227440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>10:53:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4974"><pk_ticket>227451</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT PDF</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4975"><pk_ticket>227452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>11:02:56</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="4976"><pk_ticket>227466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>11:20:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4977"><pk_ticket>227478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>11:33:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS SAGNIER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4978"><pk_ticket>227479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>11:33:18</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA ELCTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4979"><pk_ticket>227487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>11:39:22</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4980"><pk_ticket>227541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>12:35:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4981"><pk_ticket>227543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>12:36:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4982"><pk_ticket>227552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>12:42:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS SAGNIER</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4983"><pk_ticket>227578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>13:17:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENTS REBUTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4984"><pk_ticket>227579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>13:17:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CADASTRE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="4985"><pk_ticket>227584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>13:26:12</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ENTITAT</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4986"><pk_ticket>227606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>13:51:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4987"><pk_ticket>227618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>14:30:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PDF BLOQUEJAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="4988"><pk_ticket>227630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>15:24:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4989"><pk_ticket>227636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>15:49:35</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4990"><pk_ticket>227639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>16:07:23</th_created><val_days_resolution>8.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4991"><pk_ticket>227640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>16:09:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="4992"><pk_ticket>227648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>16:39:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="4993"><pk_ticket>227673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-26T00:00:00</td_created><th_created>21:19:57</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA TITOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="4994"><pk_ticket>227685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-28T00:00:00</td_created><th_created>20:00:57</th_created><val_days_resolution>1.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLUB CANNABIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="4995"><pk_ticket>227691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>08:06:17</th_created><val_days_resolution>1.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4996"><pk_ticket>227698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>08:20:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4997"><pk_ticket>227701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>08:29:58</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4998"><pk_ticket>227704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>08:37:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="4999"><pk_ticket>227705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>08:39:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5000"><pk_ticket>227707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>08:40:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5001"><pk_ticket>227733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>09:19:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5002"><pk_ticket>227754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>09:38:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5003"><pk_ticket>227755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>09:39:08</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5004"><pk_ticket>227780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>10:04:58</th_created><val_days_resolution>2.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5005"><pk_ticket>227810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>10:29:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5006"><pk_ticket>227816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>10:35:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5007"><pk_ticket>227859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>11:10:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5008"><pk_ticket>227896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>11:43:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5009"><pk_ticket>227929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>12:10:02</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO SUBMINISTRAMENTS</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5010"><pk_ticket>227967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>12:42:28</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5011"><pk_ticket>228012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>13:21:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5012"><pk_ticket>228063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>14:06:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5013"><pk_ticket>228070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>14:14:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5014"><pk_ticket>228080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>14:49:22</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5015"><pk_ticket>228089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>15:09:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5016"><pk_ticket>228092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>15:20:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5017"><pk_ticket>228100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>15:48:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5018"><pk_ticket>228101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>15:49:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5019"><pk_ticket>228118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>16:25:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5020"><pk_ticket>228127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>16:49:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5021"><pk_ticket>228140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>18:02:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENTRE ESPORTIU MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5022"><pk_ticket>228141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>18:02:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5023"><pk_ticket>228147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>18:25:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5024"><pk_ticket>228158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-29T00:00:00</td_created><th_created>20:34:58</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5025"><pk_ticket>228163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>08:09:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5026"><pk_ticket>228164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>08:12:57</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5027"><pk_ticket>228182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:09:30</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5028"><pk_ticket>228187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:15:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5029"><pk_ticket>228188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:15:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5030"><pk_ticket>228196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:25:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5031"><pk_ticket>228207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:39:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5032"><pk_ticket>228216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:45:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA AMBIENTAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5033"><pk_ticket>228217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>09:48:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5034"><pk_ticket>228254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>10:31:57</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5035"><pk_ticket>228259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>10:40:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5036"><pk_ticket>228285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>11:03:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA AMBIENTAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5037"><pk_ticket>228302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>11:15:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5038"><pk_ticket>228309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>11:21:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5039"><pk_ticket>228319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>11:30:56</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5040"><pk_ticket>228345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>11:56:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FOTOS TEATRE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5041"><pk_ticket>228374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>12:20:53</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5042"><pk_ticket>228384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>12:27:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5043"><pk_ticket>228387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>12:30:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5044"><pk_ticket>228478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>13:56:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5045"><pk_ticket>228527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>15:57:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5046"><pk_ticket>228539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>16:47:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PASSAPORT COVID</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5047"><pk_ticket>228548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>17:25:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5048"><pk_ticket>228579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-11-30T00:00:00</td_created><th_created>21:18:57</th_created><val_days_resolution>4.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5049"><pk_ticket>228585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>08:04:58</th_created><val_days_resolution>3.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI ADMINISTRACIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5050"><pk_ticket>228586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>08:05:00</th_created><val_days_resolution>3.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5051"><pk_ticket>228595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>08:44:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5052"><pk_ticket>228602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>09:01:26</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5053"><pk_ticket>228607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>09:10:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5054"><pk_ticket>228628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>09:31:32</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5055"><pk_ticket>228657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>10:11:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5056"><pk_ticket>228661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>10:13:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIAT SIGNATURA ELECTRONICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5057"><pk_ticket>228682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>10:37:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5058"><pk_ticket>228691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>10:42:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5059"><pk_ticket>228732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>11:10:58</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5060"><pk_ticket>228790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>11:59:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SELECCIO PATGE REIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5061"><pk_ticket>228794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>12:03:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5062"><pk_ticket>228809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>12:21:05</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5063"><pk_ticket>228833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>12:44:05</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5064"><pk_ticket>228851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>12:57:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5065"><pk_ticket>228863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>13:13:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5066"><pk_ticket>228870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>13:19:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5067"><pk_ticket>228894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>13:43:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5068"><pk_ticket>228928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>15:30:57</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5069"><pk_ticket>228930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>15:33:57</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SERVEI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5070"><pk_ticket>228933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>15:44:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5071"><pk_ticket>228945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>16:31:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5072"><pk_ticket>228949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>17:29:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5073"><pk_ticket>228961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>18:19:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5074"><pk_ticket>228964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>18:24:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5075"><pk_ticket>228968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>18:43:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5076"><pk_ticket>228969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>18:44:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5077"><pk_ticket>228971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>19:04:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5078"><pk_ticket>228976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-01T00:00:00</td_created><th_created>21:58:03</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5079"><pk_ticket>229113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>11:16:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5080"><pk_ticket>229120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>11:24:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5081"><pk_ticket>229123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>11:27:54</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5082"><pk_ticket>229125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>11:29:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INF ARRELAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5083"><pk_ticket>229178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>12:14:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5084"><pk_ticket>229181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>12:15:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5085"><pk_ticket>229208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>12:31:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST CIRCULACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5086"><pk_ticket>229219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>12:48:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5087"><pk_ticket>229226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>12:54:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5088"><pk_ticket>229259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>13:32:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5089"><pk_ticket>229268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>13:40:33</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5090"><pk_ticket>229292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>14:15:21</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5091"><pk_ticket>229340</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-02T00:00:00</td_created><th_created>16:40:12</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT PDF</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5092"><pk_ticket>229421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>09:52:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS RODATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5093"><pk_ticket>229437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>10:11:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5094"><pk_ticket>229473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>10:45:27</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5095"><pk_ticket>229517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>11:36:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA AMBIENTAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5096"><pk_ticket>229530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>11:49:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5097"><pk_ticket>229540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>11:57:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5098"><pk_ticket>229545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>12:02:10</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5099"><pk_ticket>229546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>12:02:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VARIACIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5100"><pk_ticket>229573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>12:26:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5101"><pk_ticket>229575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>12:27:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5102"><pk_ticket>229592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>12:54:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRMA DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5103"><pk_ticket>229597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>13:02:01</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="5104"><pk_ticket>229631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>14:00:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FOTOS PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5105"><pk_ticket>229654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-03T00:00:00</td_created><th_created>15:02:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA PPP</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5106"><pk_ticket>229710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-06T00:00:00</td_created><th_created>15:23:00</th_created><val_days_resolution>6.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5107"><pk_ticket>229763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>09:41:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5108"><pk_ticket>229821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>10:45:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5109"><pk_ticket>229834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>10:55:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5110"><pk_ticket>229885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>11:50:03</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5111"><pk_ticket>229912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>12:28:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5112"><pk_ticket>229913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>12:30:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5113"><pk_ticket>229922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>12:52:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5114"><pk_ticket>229963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>13:30:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5115"><pk_ticket>229987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>14:29:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5116"><pk_ticket>230000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>16:09:58</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5117"><pk_ticket>230028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-07T00:00:00</td_created><th_created>19:36:06</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5118"><pk_ticket>230038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-08T00:00:00</td_created><th_created>15:18:57</th_created><val_days_resolution>6.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5119"><pk_ticket>230127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>09:50:39</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5120"><pk_ticket>230171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>10:21:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5121"><pk_ticket>230174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>10:22:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5122"><pk_ticket>230299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>11:46:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5123"><pk_ticket>230306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>11:51:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5124"><pk_ticket>230311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>11:54:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FORMULARI IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5125"><pk_ticket>230343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>12:17:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5126"><pk_ticket>230354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>12:27:14</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5127"><pk_ticket>230368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>12:36:00</th_created><val_days_resolution>2.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA TRIBUT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5128"><pk_ticket>230385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>12:46:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5129"><pk_ticket>230439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>13:28:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5130"><pk_ticket>230442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>13:30:05</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5131"><pk_ticket>230497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>14:44:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5132"><pk_ticket>230508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>15:05:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5133"><pk_ticket>230558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-09T00:00:00</td_created><th_created>18:46:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RENOVAR CARNET PENSIONISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5134"><pk_ticket>230621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>09:36:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5135"><pk_ticket>230650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>10:14:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5136"><pk_ticket>230707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>11:02:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5137"><pk_ticket>230754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>11:47:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5138"><pk_ticket>230757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>11:48:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PARADA MERCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5139"><pk_ticket>230793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>12:18:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5140"><pk_ticket>230795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>12:19:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5141"><pk_ticket>230843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>12:56:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5142"><pk_ticket>230850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>13:02:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT COVID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5143"><pk_ticket>230865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>13:17:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5144"><pk_ticket>230866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>13:17:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5145"><pk_ticket>230893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>13:47:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5146"><pk_ticket>230901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>14:00:25</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI COTXE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5147"><pk_ticket>230902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>14:00:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5148"><pk_ticket>230913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>14:12:57</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="5149"><pk_ticket>230927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>15:05:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5150"><pk_ticket>230932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>15:34:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="5151"><pk_ticket>230961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>17:55:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5152"><pk_ticket>230965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-10T00:00:00</td_created><th_created>18:07:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5153"><pk_ticket>230988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-11T00:00:00</td_created><th_created>11:46:03</th_created><val_days_resolution>3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5154"><pk_ticket>230995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-12T00:00:00</td_created><th_created>14:29:00</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5155"><pk_ticket>231000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-12T00:00:00</td_created><th_created>18:17:07</th_created><val_days_resolution>5.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5156"><pk_ticket>231048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>09:16:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5157"><pk_ticket>231052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>09:21:20</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5158"><pk_ticket>231058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>09:25:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5159"><pk_ticket>231078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>09:37:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5160"><pk_ticket>231244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>11:41:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5161"><pk_ticket>231255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>11:46:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5162"><pk_ticket>231309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>12:28:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5163"><pk_ticket>231356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>13:07:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5164"><pk_ticket>231369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>13:17:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5165"><pk_ticket>231399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>13:40:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="5166"><pk_ticket>231424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>14:14:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="5167"><pk_ticket>231432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>14:32:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5168"><pk_ticket>231437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>14:42:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5169"><pk_ticket>231444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>15:07:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5170"><pk_ticket>231454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>16:02:00</th_created><val_days_resolution>7.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5171"><pk_ticket>231498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>19:02:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5172"><pk_ticket>231499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>19:08:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5173"><pk_ticket>231505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>19:47:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5174"><pk_ticket>231507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-13T00:00:00</td_created><th_created>21:29:59</th_created><val_days_resolution>13.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CLASSE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5175"><pk_ticket>231559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>09:50:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5176"><pk_ticket>231565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>09:53:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5177"><pk_ticket>231574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>10:00:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5178"><pk_ticket>231594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>10:15:06</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5179"><pk_ticket>231614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>10:34:47</th_created><val_days_resolution>3.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPRA ENTRADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5180"><pk_ticket>231628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>10:46:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5181"><pk_ticket>231668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>11:22:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5182"><pk_ticket>231681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>11:34:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5183"><pk_ticket>231718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>12:11:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5184"><pk_ticket>231734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>12:28:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5185"><pk_ticket>231753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>12:45:31</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ENTITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5186"><pk_ticket>231768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>13:02:26</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5187"><pk_ticket>231832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>14:01:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRMA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5188"><pk_ticket>231854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>15:34:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5189"><pk_ticket>231866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>16:38:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5190"><pk_ticket>231871</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>17:01:47</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>41</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5191"><pk_ticket>231875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>17:32:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5192"><pk_ticket>231884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>18:17:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5193"><pk_ticket>231895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-14T00:00:00</td_created><th_created>18:50:10</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>57</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5194"><pk_ticket>231946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>09:31:51</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5195"><pk_ticket>231959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>09:44:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5196"><pk_ticket>231988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>10:15:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5197"><pk_ticket>232052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>11:00:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5198"><pk_ticket>232078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>11:24:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5199"><pk_ticket>232164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>12:41:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5200"><pk_ticket>232200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>13:16:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5201"><pk_ticket>232221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>13:42:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5202"><pk_ticket>232223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>13:43:45</th_created><val_days_resolution>12.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5203"><pk_ticket>232235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>14:16:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5204"><pk_ticket>232245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>14:50:24</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5205"><pk_ticket>232268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>16:11:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5206"><pk_ticket>232316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-12-15T00:00:00</td_created><th_created>19:55:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5207"><pk_ticket>232372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>09:54:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5208"><pk_ticket>232533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>12:48:32</th_created><val_days_resolution>3.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5209"><pk_ticket>232556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>13:06:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5210"><pk_ticket>232596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>13:46:06</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5211"><pk_ticket>232624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>14:59:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5212"><pk_ticket>232633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>16:00:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5213"><pk_ticket>232645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>17:14:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5214"><pk_ticket>232656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>17:59:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5215"><pk_ticket>232669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>19:48:00</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5216"><pk_ticket>232670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>19:52:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5217"><pk_ticket>232671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-16T00:00:00</td_created><th_created>21:10:56</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5218"><pk_ticket>232676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>08:33:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5219"><pk_ticket>232739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>10:14:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5220"><pk_ticket>232753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>10:30:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHCILE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5221"><pk_ticket>232754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>10:31:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5222"><pk_ticket>232763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>10:39:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5223"><pk_ticket>232771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>10:52:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5224"><pk_ticket>232856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>12:23:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5225"><pk_ticket>232916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>13:30:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5226"><pk_ticket>232936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>13:54:38</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5227"><pk_ticket>232970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>15:11:42</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>45</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5228"><pk_ticket>232983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>16:14:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CURSOS SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5229"><pk_ticket>232989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>17:13:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5230"><pk_ticket>233008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-17T00:00:00</td_created><th_created>19:57:57</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5231"><pk_ticket>233016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-18T00:00:00</td_created><th_created>14:04:57</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5232"><pk_ticket>233019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-18T00:00:00</td_created><th_created>23:43:58</th_created><val_days_resolution>10.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5233"><pk_ticket>233020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-19T00:00:00</td_created><th_created>12:58:57</th_created><val_days_resolution>10.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5234"><pk_ticket>233059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>09:21:56</th_created><val_days_resolution>3.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5235"><pk_ticket>233083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>09:46:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5236"><pk_ticket>233118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>10:23:28</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5237"><pk_ticket>233142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>10:50:59</th_created><val_days_resolution>13.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5238"><pk_ticket>233190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>11:33:57</th_created><val_days_resolution>12.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ADREÇA CORREU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5239"><pk_ticket>233195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>11:37:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5240"><pk_ticket>233229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>12:11:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5241"><pk_ticket>233252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>12:30:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5242"><pk_ticket>233256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>12:34:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5243"><pk_ticket>233289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>13:05:26</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5244"><pk_ticket>233296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>13:10:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5245"><pk_ticket>233313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>13:27:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5246"><pk_ticket>233381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>15:26:58</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5247"><pk_ticket>233385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>15:40:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5248"><pk_ticket>233387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>15:45:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5249"><pk_ticket>233392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>15:56:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5250"><pk_ticket>233393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>15:57:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5251"><pk_ticket>233396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>16:01:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5252"><pk_ticket>233409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>16:44:58</th_created><val_days_resolution>3.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5253"><pk_ticket>233411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>16:48:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5254"><pk_ticket>233414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>16:59:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5255"><pk_ticket>233436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>18:39:03</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5256"><pk_ticket>233443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>19:01:07</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5257"><pk_ticket>233453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>19:42:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5258"><pk_ticket>233454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>19:46:46</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5259"><pk_ticket>233457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>21:18:57</th_created><val_days_resolution>1.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5260"><pk_ticket>233458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-20T00:00:00</td_created><th_created>21:52:56</th_created><val_days_resolution>1.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CERTIFICADO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5261"><pk_ticket>233493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>09:32:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5262"><pk_ticket>233616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>11:30:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5263"><pk_ticket>233625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>11:39:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5264"><pk_ticket>233669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>12:20:58</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="5265"><pk_ticket>233690</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>12:45:17</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5266"><pk_ticket>233753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>14:11:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5267"><pk_ticket>233788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>17:06:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5268"><pk_ticket>233790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>17:13:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5269"><pk_ticket>233799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>17:59:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5270"><pk_ticket>233803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-21T00:00:00</td_created><th_created>18:24:32</th_created><val_days_resolution>6.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CONCURS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5271"><pk_ticket>233939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>11:29:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5272"><pk_ticket>233965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>11:54:57</th_created><val_days_resolution>3.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUSPENSIO ABONAMENT GIMNAS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5273"><pk_ticket>233976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>12:05:54</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5274"><pk_ticket>234021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>12:55:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5275"><pk_ticket>234041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>13:18:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5276"><pk_ticket>234065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>13:38:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5277"><pk_ticket>234066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>13:39:57</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUSPENDRE ABONAMENT GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5278"><pk_ticket>234076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>13:53:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5279"><pk_ticket>234089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>14:05:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5280"><pk_ticket>234092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>14:08:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5281"><pk_ticket>234096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>14:15:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5282"><pk_ticket>234105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>14:36:58</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASSES GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5283"><pk_ticket>234129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>16:55:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5284"><pk_ticket>234137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>17:51:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEDULA HABITABILITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5285"><pk_ticket>234142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>18:18:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5286"><pk_ticket>234147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-22T00:00:00</td_created><th_created>18:47:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5287"><pk_ticket>234181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>09:35:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL NADAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5288"><pk_ticket>234186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>09:45:57</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL NADAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5289"><pk_ticket>234190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>09:49:57</th_created><val_days_resolution>3.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5290"><pk_ticket>234235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>10:54:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5291"><pk_ticket>234296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>11:58:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5292"><pk_ticket>234303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>12:04:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5293"><pk_ticket>234335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>12:41:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5294"><pk_ticket>234379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>13:24:11</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5295"><pk_ticket>234427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>15:56:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5296"><pk_ticket>234436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>16:37:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5297"><pk_ticket>234445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>17:30:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5298"><pk_ticket>234460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-23T00:00:00</td_created><th_created>20:07:57</th_created><val_days_resolution>6.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA TEMPORAL ABONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5299"><pk_ticket>234469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-24T00:00:00</td_created><th_created>08:33:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5300"><pk_ticket>234510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-24T00:00:00</td_created><th_created>10:31:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5301"><pk_ticket>234615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-26T00:00:00</td_created><th_created>17:08:57</th_created><val_days_resolution>4.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5302"><pk_ticket>234661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>09:35:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5303"><pk_ticket>234703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>10:25:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTUDIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5304"><pk_ticket>234772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>11:21:58</th_created><val_days_resolution>2.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5305"><pk_ticket>234813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>12:03:49</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5306"><pk_ticket>234826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>12:16:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5307"><pk_ticket>234845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>12:33:42</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5308"><pk_ticket>234867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>12:56:57</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5309"><pk_ticket>234889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>13:15:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>43</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5310"><pk_ticket>234892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>13:16:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5311"><pk_ticket>234903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>13:28:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5312"><pk_ticket>234915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>13:46:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5313"><pk_ticket>234927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>13:58:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5314"><pk_ticket>234943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>14:37:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5315"><pk_ticket>234964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>15:33:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5316"><pk_ticket>234968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>15:49:40</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CERTIFICATS DIGITALS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5317"><pk_ticket>234969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>15:49:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME ARRELAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5318"><pk_ticket>234979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>16:35:03</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5319"><pk_ticket>234984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>16:50:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5320"><pk_ticket>234988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>16:58:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5321"><pk_ticket>235000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>17:27:59</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5322"><pk_ticket>235008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>18:25:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5323"><pk_ticket>235011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>18:43:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5324"><pk_ticket>235017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>19:40:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5325"><pk_ticket>235020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-27T00:00:00</td_created><th_created>19:57:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5326"><pk_ticket>235028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>08:40:17</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5327"><pk_ticket>235029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>08:40:41</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5328"><pk_ticket>235038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>09:13:22</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5329"><pk_ticket>235104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>10:32:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5330"><pk_ticket>235123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>10:52:57</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AVIS NOTIFICACIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5331"><pk_ticket>235164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>11:39:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5332"><pk_ticket>235174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>11:50:55</th_created><val_days_resolution>4.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5333"><pk_ticket>235175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>11:50:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5334"><pk_ticket>235202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>12:15:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5335"><pk_ticket>235289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>13:55:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5336"><pk_ticket>235298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>14:09:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5337"><pk_ticket>235313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>14:48:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5338"><pk_ticket>235315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>14:51:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5339"><pk_ticket>235347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-28T00:00:00</td_created><th_created>17:27:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5340"><pk_ticket>235385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>08:50:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5341"><pk_ticket>235482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>11:06:06</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5342"><pk_ticket>235499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>11:15:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5343"><pk_ticket>235566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>12:25:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5344"><pk_ticket>235693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>16:29:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5345"><pk_ticket>235697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>17:08:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5346"><pk_ticket>235703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>17:31:41</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5347"><pk_ticket>235705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>17:47:34</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5348"><pk_ticket>235706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>17:53:58</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5349"><pk_ticket>235716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-29T00:00:00</td_created><th_created>19:52:57</th_created><val_days_resolution>2.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AFORAMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5350"><pk_ticket>235760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>09:49:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5351"><pk_ticket>235780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>10:13:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5352"><pk_ticket>235852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>11:47:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5353"><pk_ticket>235874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>12:06:35</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5354"><pk_ticket>235895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>12:33:56</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5355"><pk_ticket>235967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>14:44:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5356"><pk_ticket>235993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-30T00:00:00</td_created><th_created>17:07:29</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5357"><pk_ticket>236050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>09:47:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5358"><pk_ticket>236102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>11:30:57</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5359"><pk_ticket>236108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>11:35:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5360"><pk_ticket>236117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>11:59:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5361"><pk_ticket>236126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>12:16:51</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5362"><pk_ticket>236133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>12:29:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5363"><pk_ticket>236138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>12:45:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5364"><pk_ticket>236142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>12:56:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5365"><pk_ticket>236144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>13:04:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5366"><pk_ticket>236149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>13:17:42</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5367"><pk_ticket>236151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2021-12-31T00:00:00</td_created><th_created>13:22:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5368"><pk_ticket>236177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-02T00:00:00</td_created><th_created>22:22:57</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5369"><pk_ticket>236178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-02T00:00:00</td_created><th_created>22:31:57</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5370"><pk_ticket>236224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>09:26:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5371"><pk_ticket>236350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>11:12:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5372"><pk_ticket>236411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>11:54:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5373"><pk_ticket>236486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>12:54:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5374"><pk_ticket>236508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>13:09:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5375"><pk_ticket>236532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>13:30:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5376"><pk_ticket>236589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>14:31:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5377"><pk_ticket>236598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>14:50:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5378"><pk_ticket>236607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>15:16:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5379"><pk_ticket>236629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>16:30:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT ICIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5380"><pk_ticket>236639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-03T00:00:00</td_created><th_created>17:16:00</th_created><val_days_resolution>3.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5381"><pk_ticket>236670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>08:46:02</th_created><val_days_resolution>4.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXP</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5382"><pk_ticket>236710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>09:43:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5383"><pk_ticket>236786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>10:57:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5384"><pk_ticket>236821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>11:23:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5385"><pk_ticket>236836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>11:36:17</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5386"><pk_ticket>236864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>11:59:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5387"><pk_ticket>236912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>12:40:49</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5388"><pk_ticket>236949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>13:05:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5389"><pk_ticket>236998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>14:00:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5390"><pk_ticket>237006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>14:11:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5391"><pk_ticket>237009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>14:19:03</th_created><val_days_resolution>1.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5392"><pk_ticket>237023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>14:47:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5393"><pk_ticket>237037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>15:44:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5394"><pk_ticket>237039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>15:51:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT NINXOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5395"><pk_ticket>237051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>16:35:23</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5396"><pk_ticket>237056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>16:46:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5397"><pk_ticket>237058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>16:53:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5398"><pk_ticket>237071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>17:48:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5399"><pk_ticket>237077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>18:35:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5400"><pk_ticket>237085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-04T00:00:00</td_created><th_created>19:18:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5401"><pk_ticket>237211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>10:50:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5402"><pk_ticket>237215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>10:51:42</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MUDANÇA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5403"><pk_ticket>237235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>11:11:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5404"><pk_ticket>237331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>13:15:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5405"><pk_ticket>237350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>13:33:18</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5406"><pk_ticket>237355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>13:39:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5407"><pk_ticket>237367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>14:04:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5408"><pk_ticket>237388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>15:03:57</th_created><val_days_resolution>17.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PARADA MERCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5409"><pk_ticket>237389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-05T00:00:00</td_created><th_created>17:18:57</th_created><val_days_resolution>15.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5410"><pk_ticket>237408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>08:11:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5411"><pk_ticket>237409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>08:12:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5412"><pk_ticket>237512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>11:21:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5413"><pk_ticket>237519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>11:32:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5414"><pk_ticket>237595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>12:56:05</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FUNCIO IDCAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5415"><pk_ticket>237638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>14:03:55</th_created><val_days_resolution>15.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5416"><pk_ticket>237646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>14:18:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE SEU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5417"><pk_ticket>237676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>16:37:56</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5418"><pk_ticket>237711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-07T00:00:00</td_created><th_created>20:02:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FINESTRETA UNICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5419"><pk_ticket>237715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-08T00:00:00</td_created><th_created>11:58:59</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5420"><pk_ticket>237716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-08T00:00:00</td_created><th_created>11:59:55</th_created><val_days_resolution>8.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5421"><pk_ticket>237720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-08T00:00:00</td_created><th_created>20:30:59</th_created><val_days_resolution>1.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO CEM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5422"><pk_ticket>237722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-09T00:00:00</td_created><th_created>13:12:58</th_created><val_days_resolution>16.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARBRES NADAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5423"><pk_ticket>237736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>08:19:24</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5424"><pk_ticket>237780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>09:17:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5425"><pk_ticket>237788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>09:24:57</th_created><val_days_resolution>2.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5426"><pk_ticket>237824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>09:48:57</th_created><val_days_resolution>4.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT MINUSVALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5427"><pk_ticket>237836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:00:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CURS ANGLES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5428"><pk_ticket>237844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:04:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5429"><pk_ticket>237859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:11:58</th_created><val_days_resolution>14.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5430"><pk_ticket>237881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:31:56</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5431"><pk_ticket>237897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:43:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5432"><pk_ticket>237902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:47:56</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5433"><pk_ticket>237903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:48:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5434"><pk_ticket>237908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>10:51:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5435"><pk_ticket>237988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>11:39:09</th_created><val_days_resolution>2.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5436"><pk_ticket>238005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>11:46:56</th_created><val_days_resolution>4.88</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5437"><pk_ticket>238058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>12:16:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5438"><pk_ticket>238113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>12:47:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5439"><pk_ticket>238314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>16:50:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5440"><pk_ticket>238318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>16:56:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5441"><pk_ticket>238332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>17:25:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5442"><pk_ticket>238341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>17:46:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5443"><pk_ticket>238358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>18:28:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5444"><pk_ticket>238367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>18:50:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO TARRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5445"><pk_ticket>238369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>18:56:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5446"><pk_ticket>238373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-10T00:00:00</td_created><th_created>19:32:55</th_created><val_days_resolution>5.92</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUDCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5447"><pk_ticket>238388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>08:22:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5448"><pk_ticket>238448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>09:46:57</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5449"><pk_ticket>238509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>10:29:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA DE PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5450"><pk_ticket>238626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>11:54:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5451"><pk_ticket>238636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>12:01:59</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5452"><pk_ticket>238652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>12:12:57</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5453"><pk_ticket>238662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>12:17:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5454"><pk_ticket>238713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>12:52:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5455"><pk_ticket>238787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>13:58:56</th_created><val_days_resolution>5.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CURSOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5456"><pk_ticket>238808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>14:25:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5457"><pk_ticket>238814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>14:38:04</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5458"><pk_ticket>238818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>14:50:13</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5459"><pk_ticket>238831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>15:10:57</th_created><val_days_resolution>5.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5460"><pk_ticket>238852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>16:17:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5461"><pk_ticket>238856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>16:45:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5462"><pk_ticket>238861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>16:50:45</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5463"><pk_ticket>238873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>17:19:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5464"><pk_ticket>238890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-11T00:00:00</td_created><th_created>18:03:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5465"><pk_ticket>238947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>09:06:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5466"><pk_ticket>238972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>09:28:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5467"><pk_ticket>239234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>12:41:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5468"><pk_ticket>239250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>12:54:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5469"><pk_ticket>239303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>13:43:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5470"><pk_ticket>239311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>13:53:50</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LLICENCIA ACTIVITATS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5471"><pk_ticket>239357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>15:25:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5472"><pk_ticket>239382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>16:34:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5473"><pk_ticket>239419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>18:32:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5474"><pk_ticket>239424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-12T00:00:00</td_created><th_created>18:56:38</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5475"><pk_ticket>239467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>09:03:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5476"><pk_ticket>239476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>09:11:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5477"><pk_ticket>239494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>09:27:29</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5478"><pk_ticket>239557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>10:23:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5479"><pk_ticket>239666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>11:50:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5480"><pk_ticket>239673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>11:54:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5481"><pk_ticket>239756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>13:15:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5482"><pk_ticket>239775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>13:37:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5483"><pk_ticket>239777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>13:38:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5484"><pk_ticket>239797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>14:07:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5485"><pk_ticket>239849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>16:12:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5486"><pk_ticket>239850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>16:15:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5487"><pk_ticket>239861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>16:49:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5488"><pk_ticket>239865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>17:09:01</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5489"><pk_ticket>239880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>18:00:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5490"><pk_ticket>239890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>18:53:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5491"><pk_ticket>239893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-13T00:00:00</td_created><th_created>19:16:56</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5492"><pk_ticket>239908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>08:21:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5493"><pk_ticket>239918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>08:40:08</th_created><val_days_resolution>5.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CODI SEGUR VERIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5494"><pk_ticket>239919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>08:40:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5495"><pk_ticket>239930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>09:03:00</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5496"><pk_ticket>239932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>09:06:59</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5497"><pk_ticket>239945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>09:19:44</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5498"><pk_ticket>239966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>09:49:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5499"><pk_ticket>239974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>10:01:08</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA T16</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5500"><pk_ticket>239977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>10:04:33</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5501"><pk_ticket>240026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>10:46:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5502"><pk_ticket>240113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>11:56:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5503"><pk_ticket>240169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>12:52:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5504"><pk_ticket>240173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>12:56:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5505"><pk_ticket>240225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>13:55:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5506"><pk_ticket>240231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>13:59:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5507"><pk_ticket>240241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>14:09:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5508"><pk_ticket>240268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>16:01:31</th_created><val_days_resolution>18.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5509"><pk_ticket>240293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>18:12:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5510"><pk_ticket>240314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-14T00:00:00</td_created><th_created>22:22:59</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5511"><pk_ticket>240329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-16T00:00:00</td_created><th_created>21:21:58</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5512"><pk_ticket>240376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>09:31:04</th_created><val_days_resolution>11.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA T16</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5513"><pk_ticket>240433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>10:15:26</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5514"><pk_ticket>240483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>10:46:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5515"><pk_ticket>240508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>11:03:36</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5516"><pk_ticket>240607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>12:00:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5517"><pk_ticket>240630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>12:15:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5518"><pk_ticket>240647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>12:24:16</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5519"><pk_ticket>240657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>12:30:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5520"><pk_ticket>240696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>13:04:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5521"><pk_ticket>240706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>13:14:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5522"><pk_ticket>240796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>14:39:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5523"><pk_ticket>240816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>15:00:59</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5524"><pk_ticket>240828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>15:25:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5525"><pk_ticket>240829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>15:26:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5526"><pk_ticket>240839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>15:52:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5527"><pk_ticket>240869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>16:58:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5528"><pk_ticket>240874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>17:07:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5529"><pk_ticket>240878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>17:28:57</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSFERENCIA BANCARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5530"><pk_ticket>240902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>18:26:56</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5531"><pk_ticket>240906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>18:43:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5532"><pk_ticket>240917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>19:20:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5533"><pk_ticket>240933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-17T00:00:00</td_created><th_created>21:47:57</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5534"><pk_ticket>241004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>09:48:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5535"><pk_ticket>241053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>10:23:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5536"><pk_ticket>241087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>10:49:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5537"><pk_ticket>241103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>10:57:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5538"><pk_ticket>241163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>11:52:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5539"><pk_ticket>241357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>14:30:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5540"><pk_ticket>241396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>16:29:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO PARELLA FET</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5541"><pk_ticket>241408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>17:05:30</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5542"><pk_ticket>241422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>18:01:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5543"><pk_ticket>241424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>18:05:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5544"><pk_ticket>241457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-18T00:00:00</td_created><th_created>20:06:58</th_created><val_days_resolution>3.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5545"><pk_ticket>241469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>08:09:01</th_created><val_days_resolution>3.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5546"><pk_ticket>241527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>09:51:03</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5547"><pk_ticket>241544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>10:10:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5548"><pk_ticket>241573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>10:31:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5549"><pk_ticket>241574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>10:31:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5550"><pk_ticket>241608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>10:52:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5551"><pk_ticket>241614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>10:57:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5552"><pk_ticket>241651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>11:25:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5553"><pk_ticket>241719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>12:06:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5554"><pk_ticket>241783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>12:53:06</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5555"><pk_ticket>241788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>12:59:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5556"><pk_ticket>241882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>14:37:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5557"><pk_ticket>241900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>15:06:38</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5558"><pk_ticket>241901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>15:09:48</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5559"><pk_ticket>241919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>15:57:58</th_created><val_days_resolution>4.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5560"><pk_ticket>241949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>17:18:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5561"><pk_ticket>241980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-19T00:00:00</td_created><th_created>19:25:57</th_created><val_days_resolution>1.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5562"><pk_ticket>242000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>08:16:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5563"><pk_ticket>242085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>10:10:40</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5564"><pk_ticket>242158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>11:17:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INICI ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5565"><pk_ticket>242213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>11:53:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5566"><pk_ticket>242261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>12:38:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5567"><pk_ticket>242309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>13:10:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5568"><pk_ticket>242374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>14:24:43</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LICITACIO EDUCACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5569"><pk_ticket>242408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>15:44:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5570"><pk_ticket>242457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>18:34:04</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5571"><pk_ticket>242469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>20:25:58</th_created><val_days_resolution>2.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5572"><pk_ticket>242478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-20T00:00:00</td_created><th_created>23:44:56</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA BUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5573"><pk_ticket>242513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>09:12:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5574"><pk_ticket>242517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>09:15:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5575"><pk_ticket>242567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>10:06:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5576"><pk_ticket>242568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>10:08:01</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5577"><pk_ticket>242584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>10:25:57</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5578"><pk_ticket>242636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>11:09:48</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5579"><pk_ticket>242690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>12:03:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5580"><pk_ticket>242691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>12:03:50</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5581"><pk_ticket>242712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>12:22:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5582"><pk_ticket>242727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>12:39:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5583"><pk_ticket>242742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>12:51:01</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLOGUER JOVE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5584"><pk_ticket>242749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>13:03:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5585"><pk_ticket>242765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>13:18:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5586"><pk_ticket>242780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>13:31:45</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5587"><pk_ticket>242841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>15:43:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5588"><pk_ticket>242852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>16:44:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5589"><pk_ticket>242863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-21T00:00:00</td_created><th_created>17:33:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5590"><pk_ticket>242930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>08:49:56</th_created><val_days_resolution>9.22</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5591"><pk_ticket>242934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>08:55:58</th_created><val_days_resolution>8.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIBRE FAMILIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5592"><pk_ticket>242944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>09:07:56</th_created><val_days_resolution>5.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5593"><pk_ticket>242958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>09:17:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5594"><pk_ticket>242960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>09:18:56</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5595"><pk_ticket>243091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>10:55:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5596"><pk_ticket>243114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>11:08:56</th_created><val_days_resolution>16.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5597"><pk_ticket>243127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>11:16:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5598"><pk_ticket>243195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>12:00:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5599"><pk_ticket>243198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>12:03:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5600"><pk_ticket>243202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>12:09:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5601"><pk_ticket>243251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>12:50:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5602"><pk_ticket>243256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>12:53:56</th_created><val_days_resolution>6.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5603"><pk_ticket>243266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>13:01:57</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5604"><pk_ticket>243356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>14:29:37</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5605"><pk_ticket>243396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>16:11:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5606"><pk_ticket>243402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>16:26:04</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5607"><pk_ticket>243407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>16:37:55</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5608"><pk_ticket>243422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>17:20:56</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUDCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5609"><pk_ticket>243424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>17:22:56</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5610"><pk_ticket>243436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>17:58:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5611"><pk_ticket>243438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>18:03:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5612"><pk_ticket>243445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>18:28:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5613"><pk_ticket>243465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>19:40:54</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5614"><pk_ticket>243466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>19:42:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5615"><pk_ticket>243467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-24T00:00:00</td_created><th_created>19:55:56</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5616"><pk_ticket>243518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>09:36:08</th_created><val_days_resolution>20.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5617"><pk_ticket>243590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>10:47:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5618"><pk_ticket>243656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>11:36:28</th_created><val_days_resolution>5.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5619"><pk_ticket>243698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>12:02:56</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5620"><pk_ticket>243704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>12:06:56</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5621"><pk_ticket>243721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>12:26:56</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5622"><pk_ticket>243742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>12:44:38</th_created><val_days_resolution>6.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5623"><pk_ticket>243747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>12:48:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5624"><pk_ticket>243778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>13:07:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5625"><pk_ticket>243790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>13:20:02</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5626"><pk_ticket>243805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>13:34:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5627"><pk_ticket>243809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>13:37:46</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5628"><pk_ticket>243840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>14:12:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5629"><pk_ticket>243864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>14:54:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5630"><pk_ticket>243879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>15:35:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5631"><pk_ticket>243896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>16:37:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5632"><pk_ticket>243911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>17:38:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5633"><pk_ticket>243920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>17:58:51</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5634"><pk_ticket>243927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>18:28:16</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT SUBVENCIO</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5635"><pk_ticket>243938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>18:52:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5636"><pk_ticket>243940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-25T00:00:00</td_created><th_created>18:58:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5637"><pk_ticket>244067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>10:37:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT MENSUAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5638"><pk_ticket>244096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>10:57:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5639"><pk_ticket>244108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:07:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5640"><pk_ticket>244114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:12:40</th_created><val_days_resolution>15.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5641"><pk_ticket>244116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:14:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5642"><pk_ticket>244118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:16:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5643"><pk_ticket>244145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:30:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5644"><pk_ticket>244164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:46:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5645"><pk_ticket>244165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>11:47:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5646"><pk_ticket>244193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>12:05:04</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PDF</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="5647"><pk_ticket>244214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>12:18:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5648"><pk_ticket>244246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>12:46:41</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA VERDA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5649"><pk_ticket>244247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>12:47:48</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5650"><pk_ticket>244277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>13:12:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5651"><pk_ticket>244293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>13:26:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5652"><pk_ticket>244313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>13:52:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5653"><pk_ticket>244321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>14:01:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5654"><pk_ticket>244322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>14:02:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5655"><pk_ticket>244329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>14:10:44</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5656"><pk_ticket>244348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>14:32:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MINUSVALID</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5657"><pk_ticket>244377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>15:16:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5658"><pk_ticket>244416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>16:52:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5659"><pk_ticket>244418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>16:56:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5660"><pk_ticket>244419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>17:02:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5661"><pk_ticket>244422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>17:09:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5662"><pk_ticket>244431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>17:42:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5663"><pk_ticket>244453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-26T00:00:00</td_created><th_created>18:55:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR USUARI INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5664"><pk_ticket>244493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>09:10:37</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENT</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5665"><pk_ticket>244543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>09:53:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRES INDEGUT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5666"><pk_ticket>244557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>10:10:45</th_created><val_days_resolution>7.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5667"><pk_ticket>244567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>10:21:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5668"><pk_ticket>244588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>10:38:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5669"><pk_ticket>244603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>10:49:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5670"><pk_ticket>244650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>11:30:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5671"><pk_ticket>244723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>12:15:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5672"><pk_ticket>244742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>12:33:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5673"><pk_ticket>244854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>14:11:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO TAXA RESIDUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5674"><pk_ticket>244856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>14:11:49</th_created><val_days_resolution>6.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5675"><pk_ticket>244871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>14:42:43</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5676"><pk_ticket>244878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>15:18:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5677"><pk_ticket>244889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>15:41:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5678"><pk_ticket>244897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>16:03:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5679"><pk_ticket>244898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>16:05:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5680"><pk_ticket>244907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>16:36:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5681"><pk_ticket>244924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>17:23:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PERMIS TERRASSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5682"><pk_ticket>244927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>17:29:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5683"><pk_ticket>244944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-27T00:00:00</td_created><th_created>18:05:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5684"><pk_ticket>244979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>08:48:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5685"><pk_ticket>245001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>09:20:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5686"><pk_ticket>245017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>09:37:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5687"><pk_ticket>245025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>09:44:33</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5688"><pk_ticket>245052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>10:06:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5689"><pk_ticket>245060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>10:22:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5690"><pk_ticket>245121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>11:06:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5691"><pk_ticket>245179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>11:51:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5692"><pk_ticket>245182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>11:53:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5693"><pk_ticket>245217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>12:17:35</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5694"><pk_ticket>245223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>12:22:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5695"><pk_ticket>245230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>12:25:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5696"><pk_ticket>245236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>12:33:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5697"><pk_ticket>245257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>12:52:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5698"><pk_ticket>245268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>13:01:35</th_created><val_days_resolution>4.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5699"><pk_ticket>245269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>13:01:43</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5700"><pk_ticket>245278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>13:07:44</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5701"><pk_ticket>245284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>13:12:55</th_created><val_days_resolution>5.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5702"><pk_ticket>245303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>13:33:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5703"><pk_ticket>245311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>13:42:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5704"><pk_ticket>245334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>14:20:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5705"><pk_ticket>245343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>15:36:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5706"><pk_ticket>245344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>15:36:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5707"><pk_ticket>245348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>16:11:33</th_created><val_days_resolution>3.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5708"><pk_ticket>245372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>17:50:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5709"><pk_ticket>245374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>17:53:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5710"><pk_ticket>245388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-28T00:00:00</td_created><th_created>19:39:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5711"><pk_ticket>245457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>09:13:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5712"><pk_ticket>245483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>09:35:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5713"><pk_ticket>245495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>09:43:36</th_created><val_days_resolution>6.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5714"><pk_ticket>245524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>10:05:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5715"><pk_ticket>245591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>10:40:48</th_created><val_days_resolution>3.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5716"><pk_ticket>245637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>11:09:43</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5717"><pk_ticket>245644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>11:15:44</th_created><val_days_resolution>6.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5718"><pk_ticket>245671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>11:29:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5719"><pk_ticket>245674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>11:30:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5720"><pk_ticket>245699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>11:49:33</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5721"><pk_ticket>245731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>12:12:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5722"><pk_ticket>245782</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>12:46:00</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5723"><pk_ticket>245786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>12:51:09</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA CONSUM</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5724"><pk_ticket>245849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>13:45:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5725"><pk_ticket>245870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>14:17:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5726"><pk_ticket>245873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>14:21:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5727"><pk_ticket>245892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>14:51:41</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSTANCIA GENERAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5728"><pk_ticket>245930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>16:52:33</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5729"><pk_ticket>245944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>17:32:15</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5730"><pk_ticket>245956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>17:52:35</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5731"><pk_ticket>245957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>17:54:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5732"><pk_ticket>245989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-01-31T00:00:00</td_created><th_created>19:59:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO DE LA VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5733"><pk_ticket>245997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>07:16:36</th_created><val_days_resolution>6.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA SANT JORDI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5734"><pk_ticket>246044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>09:35:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5735"><pk_ticket>246094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>10:20:13</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5736"><pk_ticket>246095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>10:21:35</th_created><val_days_resolution>13.74</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5737"><pk_ticket>246110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>10:32:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5738"><pk_ticket>246155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>11:08:33</th_created><val_days_resolution>14.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5739"><pk_ticket>246189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>11:36:32</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5740"><pk_ticket>246198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>11:42:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5741"><pk_ticket>246207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>11:47:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5742"><pk_ticket>246296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>12:56:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5743"><pk_ticket>246312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>13:09:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5744"><pk_ticket>246336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>13:26:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5745"><pk_ticket>246340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>13:29:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5746"><pk_ticket>246416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>15:18:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5747"><pk_ticket>246426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>16:04:33</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5748"><pk_ticket>246433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>16:37:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ACTIVITATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5749"><pk_ticket>246447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>17:24:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5750"><pk_ticket>246476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>19:04:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5751"><pk_ticket>246484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-01T00:00:00</td_created><th_created>23:47:36</th_created><val_days_resolution>9.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5752"><pk_ticket>246486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>07:41:36</th_created><val_days_resolution>10.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ABONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5753"><pk_ticket>246536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>09:38:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5754"><pk_ticket>246571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>10:08:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5755"><pk_ticket>246580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>10:17:27</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO CURS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5756"><pk_ticket>246611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>10:43:51</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5757"><pk_ticket>246648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>11:02:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5758"><pk_ticket>246713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>12:02:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SEPE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5759"><pk_ticket>246737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>12:17:40</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5760"><pk_ticket>246756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>12:27:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5761"><pk_ticket>246792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>12:49:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5762"><pk_ticket>246830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>13:14:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5763"><pk_ticket>246839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>13:21:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5764"><pk_ticket>246860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>13:38:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS AIGUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5765"><pk_ticket>246875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>13:51:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5766"><pk_ticket>246883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>14:01:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5767"><pk_ticket>246892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>14:14:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5768"><pk_ticket>246894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>14:14:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5769"><pk_ticket>246919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>14:59:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5770"><pk_ticket>246921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>15:05:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5771"><pk_ticket>246933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>15:46:38</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5772"><pk_ticket>246948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>16:31:35</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5773"><pk_ticket>246973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-02T00:00:00</td_created><th_created>17:44:25</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5774"><pk_ticket>247020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>08:18:44</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5775"><pk_ticket>247021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>08:20:24</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5776"><pk_ticket>247026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>08:32:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5777"><pk_ticket>247040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>09:00:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5778"><pk_ticket>247159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>10:53:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5779"><pk_ticket>247218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>11:43:01</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5780"><pk_ticket>247224</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>11:50:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5781"><pk_ticket>247264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>12:25:39</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5782"><pk_ticket>247279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>12:37:05</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5783"><pk_ticket>247284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>12:42:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5784"><pk_ticket>247296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>12:50:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5785"><pk_ticket>247298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>12:50:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5786"><pk_ticket>247359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>13:33:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5787"><pk_ticket>247362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>13:39:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5788"><pk_ticket>247372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>13:48:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5789"><pk_ticket>247383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>14:03:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5790"><pk_ticket>247388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>14:05:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5791"><pk_ticket>247392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>14:12:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5792"><pk_ticket>247443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>15:57:20</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5793"><pk_ticket>247448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>16:08:40</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5794"><pk_ticket>247454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>16:36:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5795"><pk_ticket>247479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-03T00:00:00</td_created><th_created>18:28:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MAIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5796"><pk_ticket>247559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>09:45:49</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5797"><pk_ticket>247658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>10:59:35</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5798"><pk_ticket>247714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>11:38:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5799"><pk_ticket>247724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>11:43:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5800"><pk_ticket>247764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>12:06:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5801"><pk_ticket>247835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>13:15:17</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5802"><pk_ticket>247862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>13:48:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUEMTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5803"><pk_ticket>247910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-04T00:00:00</td_created><th_created>17:07:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5804"><pk_ticket>247949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-05T00:00:00</td_created><th_created>15:33:35</th_created><val_days_resolution>5.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLA URBANISTIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5805"><pk_ticket>247953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-05T00:00:00</td_created><th_created>18:01:33</th_created><val_days_resolution>2.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5806"><pk_ticket>247956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-06T00:00:00</td_created><th_created>11:49:35</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5807"><pk_ticket>247958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-06T00:00:00</td_created><th_created>15:02:35</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5808"><pk_ticket>248042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>09:46:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5809"><pk_ticket>248059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>09:59:20</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5810"><pk_ticket>248096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>10:30:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5811"><pk_ticket>248098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>10:32:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5812"><pk_ticket>248110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>10:38:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5813"><pk_ticket>248120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>10:45:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5814"><pk_ticket>248168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>11:18:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5815"><pk_ticket>248176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>11:25:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5816"><pk_ticket>248179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>11:27:35</th_created><val_days_resolution>4.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5817"><pk_ticket>248197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>11:41:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5818"><pk_ticket>248246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>12:06:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5819"><pk_ticket>248281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>12:26:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5820"><pk_ticket>248296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>12:38:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5821"><pk_ticket>248324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>12:56:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5822"><pk_ticket>248380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>13:46:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5823"><pk_ticket>248382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>13:49:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5824"><pk_ticket>248385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>13:52:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5825"><pk_ticket>248423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>14:41:34</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA XAPA GOS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5826"><pk_ticket>248427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>14:45:49</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5827"><pk_ticket>248438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>15:13:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5828"><pk_ticket>248441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>15:33:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5829"><pk_ticket>248457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>16:22:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5830"><pk_ticket>248476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>17:01:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5831"><pk_ticket>248481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>17:10:46</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5832"><pk_ticket>248489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-07T00:00:00</td_created><th_created>17:29:33</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA DISCAPACITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5833"><pk_ticket>248553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>01:02:33</th_created><val_days_resolution>5.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5834"><pk_ticket>248566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>08:29:11</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5835"><pk_ticket>248605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>09:32:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5836"><pk_ticket>248627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>09:46:41</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5837"><pk_ticket>248641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>09:58:34</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5838"><pk_ticket>248662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:11:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5839"><pk_ticket>248670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:14:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5840"><pk_ticket>248671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:16:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5841"><pk_ticket>248678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:21:41</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5842"><pk_ticket>248692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:28:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5843"><pk_ticket>248697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:34:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5844"><pk_ticket>248703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>10:40:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5845"><pk_ticket>248756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>11:19:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMAITAR CEDULA HABITABILITA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5846"><pk_ticket>248765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>11:26:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5847"><pk_ticket>248793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5848"><pk_ticket>248795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>11:43:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5849"><pk_ticket>248810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>11:55:41</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5850"><pk_ticket>248846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>12:25:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARREGA FISCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5851"><pk_ticket>248865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>12:33:28</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL.LICITUD ATUR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5852"><pk_ticket>248884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>12:47:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5853"><pk_ticket>248898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>12:58:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5854"><pk_ticket>248904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>13:01:38</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMPRESES LOCALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5855"><pk_ticket>248914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>13:10:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5856"><pk_ticket>248943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>13:27:33</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5857"><pk_ticket>248990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>14:00:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5858"><pk_ticket>249010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>14:19:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5859"><pk_ticket>249021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>14:29:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5860"><pk_ticket>249035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>14:45:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA QUEIXA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5861"><pk_ticket>249039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>14:52:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5862"><pk_ticket>249046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>15:04:41</th_created><val_days_resolution>3.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5863"><pk_ticket>249090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>17:10:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5864"><pk_ticket>249096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>17:24:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5865"><pk_ticket>249097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>17:25:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5866"><pk_ticket>249101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>17:47:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5867"><pk_ticket>249120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>18:50:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5868"><pk_ticket>249126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>19:25:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5869"><pk_ticket>249128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-08T00:00:00</td_created><th_created>19:38:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5870"><pk_ticket>249176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>09:11:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5871"><pk_ticket>249208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>09:37:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5872"><pk_ticket>249210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>09:38:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD PRORROGA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5873"><pk_ticket>249224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>09:51:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5874"><pk_ticket>249256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>10:12:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5875"><pk_ticket>249308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>10:54:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5876"><pk_ticket>249331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>11:13:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5877"><pk_ticket>249352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>11:23:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5878"><pk_ticket>249436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>12:27:54</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5879"><pk_ticket>249437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>12:28:20</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5880"><pk_ticket>249443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>12:31:21</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5881"><pk_ticket>249583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>14:33:39</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5882"><pk_ticket>249598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>15:25:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5883"><pk_ticket>249599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>15:27:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5884"><pk_ticket>249606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>15:45:13</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5885"><pk_ticket>249612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>16:02:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5886"><pk_ticket>249621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>16:28:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="5887"><pk_ticket>249626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>16:40:00</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5888"><pk_ticket>249665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>18:16:35</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS CIRCULACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5889"><pk_ticket>249702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-09T00:00:00</td_created><th_created>20:08:34</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NACIONALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5890"><pk_ticket>249715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>08:28:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5891"><pk_ticket>249716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>08:30:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5892"><pk_ticket>249731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>09:09:38</th_created><val_days_resolution>12.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5893"><pk_ticket>249753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>09:43:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5894"><pk_ticket>249795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>10:15:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5895"><pk_ticket>249806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>10:24:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5896"><pk_ticket>249807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>10:24:43</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5897"><pk_ticket>249860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>11:09:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT ICIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5898"><pk_ticket>249867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>11:16:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5899"><pk_ticket>249933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>12:10:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5900"><pk_ticket>249969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>12:36:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5901"><pk_ticket>249991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>12:52:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5902"><pk_ticket>249997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>12:55:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5903"><pk_ticket>250006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>13:00:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5904"><pk_ticket>250008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>13:02:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5905"><pk_ticket>250036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>13:20:27</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5906"><pk_ticket>250122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>15:22:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5907"><pk_ticket>250139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>16:38:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5908"><pk_ticket>250150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>17:17:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CAP</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5909"><pk_ticket>250176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>18:53:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5910"><pk_ticket>250180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>19:00:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5911"><pk_ticket>250181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-10T00:00:00</td_created><th_created>19:01:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5912"><pk_ticket>250262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>09:46:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5913"><pk_ticket>250275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>09:54:11</th_created><val_days_resolution>8.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5914"><pk_ticket>250312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>10:23:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5915"><pk_ticket>250315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>10:25:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5916"><pk_ticket>250341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>10:46:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5917"><pk_ticket>250378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>11:13:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5918"><pk_ticket>250387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>11:24:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5919"><pk_ticket>250388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>11:25:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5920"><pk_ticket>250405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>11:36:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5921"><pk_ticket>250420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>11:48:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5922"><pk_ticket>250436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>12:00:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5923"><pk_ticket>250489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>12:39:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5924"><pk_ticket>250519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>13:04:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5925"><pk_ticket>250575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>14:05:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5926"><pk_ticket>250576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>14:07:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5927"><pk_ticket>250599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>14:43:43</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5928"><pk_ticket>250628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>16:47:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5929"><pk_ticket>250632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>17:13:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5930"><pk_ticket>250635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>17:18:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5931"><pk_ticket>250637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>17:26:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5932"><pk_ticket>250641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>17:49:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5933"><pk_ticket>250644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>18:02:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5934"><pk_ticket>250651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-11T00:00:00</td_created><th_created>18:48:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA DEPORTIUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5935"><pk_ticket>250709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>09:05:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5936"><pk_ticket>250730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>09:30:44</th_created><val_days_resolution>3.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5937"><pk_ticket>250736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>09:36:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5938"><pk_ticket>250741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>09:45:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5939"><pk_ticket>250758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>09:58:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5940"><pk_ticket>250802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>10:33:35</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5941"><pk_ticket>250861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>11:09:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5942"><pk_ticket>250902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>11:32:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5943"><pk_ticket>250914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>11:41:39</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONCIA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5944"><pk_ticket>250962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:05:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5945"><pk_ticket>250963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:06:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT T-16</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5946"><pk_ticket>250990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:20:35</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5947"><pk_ticket>250993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:23:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5948"><pk_ticket>250997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:25:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5949"><pk_ticket>251016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:42:34</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5950"><pk_ticket>251049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>12:59:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5951"><pk_ticket>251051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>13:00:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5952"><pk_ticket>251086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>13:24:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5953"><pk_ticket>251127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>13:51:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5954"><pk_ticket>251147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>14:12:08</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="5955"><pk_ticket>251176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>14:58:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5956"><pk_ticket>251251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>17:35:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LICITACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="5957"><pk_ticket>251261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>18:03:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5958"><pk_ticket>251262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>18:06:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5959"><pk_ticket>251277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>18:57:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5960"><pk_ticket>251280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>19:04:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONV</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5961"><pk_ticket>251284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>19:10:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5962"><pk_ticket>251288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>19:17:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5963"><pk_ticket>251292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>19:23:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5964"><pk_ticket>251294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>19:39:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5965"><pk_ticket>251305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-14T00:00:00</td_created><th_created>21:11:35</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5966"><pk_ticket>251376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>09:43:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5967"><pk_ticket>251381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>09:48:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5968"><pk_ticket>251413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>10:15:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5969"><pk_ticket>251415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>10:16:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5970"><pk_ticket>251437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>10:37:25</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5971"><pk_ticket>251447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>10:44:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5972"><pk_ticket>251482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:03:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5973"><pk_ticket>251491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:10:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRMA DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5974"><pk_ticket>251496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:13:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5975"><pk_ticket>251499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:14:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5976"><pk_ticket>251535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:47:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA FGC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5977"><pk_ticket>251542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:54:12</th_created><val_days_resolution>10.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5978"><pk_ticket>251549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>11:56:24</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDÈNCIA INSTANCIA GENERICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5979"><pk_ticket>251552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>12:00:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5980"><pk_ticket>251565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>12:12:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5981"><pk_ticket>251572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>12:16:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5982"><pk_ticket>251574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>12:17:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5983"><pk_ticket>251610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>12:35:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5984"><pk_ticket>251614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>12:38:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5985"><pk_ticket>251652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>13:10:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5986"><pk_ticket>251654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>13:13:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5987"><pk_ticket>251677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>13:32:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5988"><pk_ticket>251689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>13:47:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="5989"><pk_ticket>251734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>15:40:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="5990"><pk_ticket>251747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>16:11:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="5991"><pk_ticket>251765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>16:58:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5992"><pk_ticket>251770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>17:08:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="5993"><pk_ticket>251771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>17:16:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5994"><pk_ticket>251791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>18:09:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="5995"><pk_ticket>251798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>18:33:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR T16</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5996"><pk_ticket>251799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>18:36:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="5997"><pk_ticket>251805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-15T00:00:00</td_created><th_created>19:03:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="5998"><pk_ticket>251820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>08:18:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="5999"><pk_ticket>251825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>08:29:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6000"><pk_ticket>251864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>09:34:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6001"><pk_ticket>251880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>09:51:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6002"><pk_ticket>251882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>09:51:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVSANACIO ERROR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6003"><pk_ticket>251891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>09:56:35</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6004"><pk_ticket>251892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>09:58:08</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6005"><pk_ticket>251902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>10:10:29</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6006"><pk_ticket>251936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>10:38:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6007"><pk_ticket>251977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6008"><pk_ticket>252051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>12:00:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6009"><pk_ticket>252081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>12:28:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6010"><pk_ticket>252097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>12:37:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6011"><pk_ticket>252110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>12:44:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6012"><pk_ticket>252115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>12:47:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6013"><pk_ticket>252216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>13:55:44</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6014"><pk_ticket>252280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>15:54:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6015"><pk_ticket>252321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>17:24:37</th_created><val_days_resolution>2.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6016"><pk_ticket>252325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>17:29:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6017"><pk_ticket>252341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>18:24:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6018"><pk_ticket>252345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>18:34:58</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6019"><pk_ticket>252359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-16T00:00:00</td_created><th_created>19:43:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6020"><pk_ticket>252530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>10:52:38</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6021"><pk_ticket>252532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>10:53:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6022"><pk_ticket>252533</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>10:54:22</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6023"><pk_ticket>252570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>11:21:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6024"><pk_ticket>252657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>12:23:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6025"><pk_ticket>252683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>12:45:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6026"><pk_ticket>252739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>13:26:59</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6027"><pk_ticket>252782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>14:21:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6028"><pk_ticket>252825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>15:36:34</th_created><val_days_resolution>5.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6029"><pk_ticket>252844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>16:31:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6030"><pk_ticket>252876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>18:00:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6031"><pk_ticket>252882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>18:16:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6032"><pk_ticket>252893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-17T00:00:00</td_created><th_created>19:16:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLIC ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6033"><pk_ticket>252929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>09:02:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6034"><pk_ticket>252939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>09:11:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6035"><pk_ticket>253015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>10:31:36</th_created><val_days_resolution>1.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6036"><pk_ticket>253055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>11:04:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6037"><pk_ticket>253099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>11:34:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6038"><pk_ticket>253120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>11:52:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6039"><pk_ticket>253155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>12:24:49</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6040"><pk_ticket>253179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>12:50:30</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6041"><pk_ticket>253188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>13:02:37</th_created><val_days_resolution>7.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6042"><pk_ticket>253258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>14:48:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERMIS FILMACIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6043"><pk_ticket>253281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>16:51:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6044"><pk_ticket>253283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>17:05:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6045"><pk_ticket>253289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>17:56:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SERVEI TELEASISTENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6046"><pk_ticket>253311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-18T00:00:00</td_created><th_created>21:49:36</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6047"><pk_ticket>253328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-19T00:00:00</td_created><th_created>18:21:35</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADES ST JORDI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6048"><pk_ticket>253341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-20T00:00:00</td_created><th_created>22:18:34</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6049"><pk_ticket>253376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>09:18:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6050"><pk_ticket>253474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>10:32:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6051"><pk_ticket>253508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>10:51:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6052"><pk_ticket>253539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>11:12:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6053"><pk_ticket>253555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>11:21:36</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6054"><pk_ticket>253643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>12:16:34</th_created><val_days_resolution>6.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6055"><pk_ticket>253710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>12:58:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6056"><pk_ticket>253772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>13:35:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6057"><pk_ticket>253827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>14:57:36</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>BAIXA GIMNAS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6058"><pk_ticket>253883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-21T00:00:00</td_created><th_created>17:31:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6059"><pk_ticket>253936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:13:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APP APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6060"><pk_ticket>253937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:15:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6061"><pk_ticket>253939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:19:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6062"><pk_ticket>253944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:34:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6063"><pk_ticket>253948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:41:36</th_created><val_days_resolution>5.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6064"><pk_ticket>253955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:59:30</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6065"><pk_ticket>253956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>08:59:50</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTUALIZACIO DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6066"><pk_ticket>253999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>09:50:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA STJORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6067"><pk_ticket>254071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>10:40:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6068"><pk_ticket>254090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>10:50:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA PERSONAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="6069"><pk_ticket>254097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>10:55:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6070"><pk_ticket>254107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:03:46</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO HISTORIC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6071"><pk_ticket>254108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:04:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6072"><pk_ticket>254149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:35:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESCOLAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6073"><pk_ticket>254168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:43:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6074"><pk_ticket>254175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:47:26</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6075"><pk_ticket>254188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:55:43</th_created><val_days_resolution>28.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESULTATS EXAMEN</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="6076"><pk_ticket>254193</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>11:58:00</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6077"><pk_ticket>254209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>12:12:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6078"><pk_ticket>254211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>12:14:34</th_created><val_days_resolution>28.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESULTATS EXAMEN</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="6079"><pk_ticket>254219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>12:19:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6080"><pk_ticket>254250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>12:35:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6081"><pk_ticket>254269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>12:47:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6082"><pk_ticket>254274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>12:49:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6083"><pk_ticket>254296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>13:07:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6084"><pk_ticket>254328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>13:27:44</th_created><val_days_resolution>11.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6085"><pk_ticket>254339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>13:36:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6086"><pk_ticket>254370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>14:09:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6087"><pk_ticket>254393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>14:52:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6088"><pk_ticket>254409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>15:36:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6089"><pk_ticket>254416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>15:53:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6090"><pk_ticket>254447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>17:38:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6091"><pk_ticket>254456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>17:57:24</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6092"><pk_ticket>254462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>18:12:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6093"><pk_ticket>254480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>18:59:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6094"><pk_ticket>254483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>19:10:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6095"><pk_ticket>254485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>19:17:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6096"><pk_ticket>254486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-22T00:00:00</td_created><th_created>19:23:04</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6097"><pk_ticket>254516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>08:42:37</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6098"><pk_ticket>254522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>08:57:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6099"><pk_ticket>254560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>09:32:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6100"><pk_ticket>254594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>09:57:39</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6101"><pk_ticket>254708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>11:25:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6102"><pk_ticket>254725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>11:37:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6103"><pk_ticket>254743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>11:50:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6104"><pk_ticket>254767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>12:04:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6105"><pk_ticket>254782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>12:18:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6106"><pk_ticket>254856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>13:08:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6107"><pk_ticket>254922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>14:20:10</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6108"><pk_ticket>254928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>14:35:53</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INF URBANISTIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6109"><pk_ticket>254968</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>16:44:02</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC RELACIONAT</txt_summary><val_time_spent>39</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6110"><pk_ticket>254970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>16:47:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6111"><pk_ticket>254974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>17:03:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6112"><pk_ticket>254988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>17:35:44</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARC NOU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6113"><pk_ticket>254997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>17:54:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTIVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6114"><pk_ticket>255002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>18:23:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6115"><pk_ticket>255004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>18:30:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6116"><pk_ticket>255018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>19:19:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6117"><pk_ticket>255020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-23T00:00:00</td_created><th_created>19:39:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6118"><pk_ticket>255052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>08:57:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6119"><pk_ticket>255076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>09:27:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6120"><pk_ticket>255079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>09:29:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6121"><pk_ticket>255086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>09:35:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6122"><pk_ticket>255089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>09:39:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRA ESCOLARS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6123"><pk_ticket>255145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>10:22:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6124"><pk_ticket>255179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>10:44:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6125"><pk_ticket>255207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>11:05:01</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6126"><pk_ticket>255240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>11:34:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6127"><pk_ticket>255244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>11:38:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6128"><pk_ticket>255246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>11:41:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST CADASTRAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6129"><pk_ticket>255268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>11:56:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6130"><pk_ticket>255291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>12:17:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6131"><pk_ticket>255337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>12:58:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6132"><pk_ticket>255339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>13:00:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6133"><pk_ticket>255353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>13:12:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6134"><pk_ticket>255354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>13:12:39</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BECAS EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6135"><pk_ticket>255363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>13:20:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRA ESCOLARS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6136"><pk_ticket>255403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>13:56:41</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6137"><pk_ticket>255410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>14:03:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6138"><pk_ticket>255454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>15:19:33</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6139"><pk_ticket>255456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>15:28:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6140"><pk_ticket>255502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>17:56:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6141"><pk_ticket>255503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>17:58:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6142"><pk_ticket>255527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-24T00:00:00</td_created><th_created>21:53:42</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6143"><pk_ticket>255533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>08:06:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6144"><pk_ticket>255579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>09:26:34</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6145"><pk_ticket>255649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>10:43:38</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6146"><pk_ticket>255650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>10:45:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6147"><pk_ticket>255672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>11:01:56</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6148"><pk_ticket>255687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>11:17:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6149"><pk_ticket>255709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>11:38:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6150"><pk_ticket>255710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>11:39:06</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6151"><pk_ticket>255735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>12:06:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6152"><pk_ticket>255738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>12:08:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="6153"><pk_ticket>255744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>12:20:43</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6154"><pk_ticket>255749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>12:22:37</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6155"><pk_ticket>255763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>12:34:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6156"><pk_ticket>255768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>12:36:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECAS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6157"><pk_ticket>255800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>13:12:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6158"><pk_ticket>255826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>13:37:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6159"><pk_ticket>255831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>13:50:36</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6160"><pk_ticket>255833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>13:50:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6161"><pk_ticket>255851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>14:56:24</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6162"><pk_ticket>255881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>17:55:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6163"><pk_ticket>255882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>17:59:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6164"><pk_ticket>255895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>19:31:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6165"><pk_ticket>255896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-25T00:00:00</td_created><th_created>19:40:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6166"><pk_ticket>255902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-26T00:00:00</td_created><th_created>20:23:37</th_created><val_days_resolution>2.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS TRIBUTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6167"><pk_ticket>255904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-27T00:00:00</td_created><th_created>12:33:33</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6168"><pk_ticket>255920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>08:15:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6169"><pk_ticket>255967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>09:25:56</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6170"><pk_ticket>255993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>09:52:13</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BEQUES ESCOLARS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6171"><pk_ticket>255996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>09:55:57</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6172"><pk_ticket>256011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>10:08:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALT CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6173"><pk_ticket>256046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>10:32:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMItAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6174"><pk_ticket>256065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>10:44:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6175"><pk_ticket>256080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>10:57:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6176"><pk_ticket>256096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>11:06:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6177"><pk_ticket>256132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>11:29:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRA ESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6178"><pk_ticket>256152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>11:44:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6179"><pk_ticket>256184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>12:15:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6180"><pk_ticket>256186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>12:18:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6181"><pk_ticket>256189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>12:20:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6182"><pk_ticket>256232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>12:53:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6183"><pk_ticket>256280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>13:32:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6184"><pk_ticket>256287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>13:39:15</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6185"><pk_ticket>256302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>13:51:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRA ESCOLARS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6186"><pk_ticket>256320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>14:10:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6187"><pk_ticket>256347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-02-28T00:00:00</td_created><th_created>15:25:40</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6188"><pk_ticket>256444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>08:40:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6189"><pk_ticket>256461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>09:12:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6190"><pk_ticket>256472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>09:24:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6191"><pk_ticket>256474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>09:26:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6192"><pk_ticket>256501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>09:46:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDÈNCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6193"><pk_ticket>256537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>10:21:33</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6194"><pk_ticket>256590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>10:55:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6195"><pk_ticket>256653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>11:54:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6196"><pk_ticket>256678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>12:14:52</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTACIO ESPECTACLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6197"><pk_ticket>256684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>12:17:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6198"><pk_ticket>256719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>12:41:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6199"><pk_ticket>256756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>13:16:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6200"><pk_ticket>256762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>13:17:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6201"><pk_ticket>256769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>13:27:06</th_created><val_days_resolution>26.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6202"><pk_ticket>256796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>13:52:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6203"><pk_ticket>256880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>17:55:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6204"><pk_ticket>256897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-01T00:00:00</td_created><th_created>18:34:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6205"><pk_ticket>256984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>09:29:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6206"><pk_ticket>256992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>09:35:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6207"><pk_ticket>257012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>09:50:50</th_created><val_days_resolution>4.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6208"><pk_ticket>257018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>09:56:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6209"><pk_ticket>257021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>09:59:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6210"><pk_ticket>257054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>10:28:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6211"><pk_ticket>257077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>10:50:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6212"><pk_ticket>257084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>10:57:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6213"><pk_ticket>257123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>11:26:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICAR DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6214"><pk_ticket>257194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>12:18:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6215"><pk_ticket>257207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>12:30:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6216"><pk_ticket>257219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>12:39:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6217"><pk_ticket>257352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>15:18:49</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURES</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6218"><pk_ticket>257355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>15:35:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6219"><pk_ticket>257356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>15:39:23</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6220"><pk_ticket>257369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>16:05:24</th_created><val_days_resolution>4.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6221"><pk_ticket>257370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>16:08:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6222"><pk_ticket>257375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>16:17:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6223"><pk_ticket>257378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>16:21:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6224"><pk_ticket>257383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>16:46:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6225"><pk_ticket>257404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>17:36:36</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6226"><pk_ticket>257419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>18:16:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDICENCIA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6227"><pk_ticket>257426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>18:37:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6228"><pk_ticket>257437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>18:59:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6229"><pk_ticket>257443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-02T00:00:00</td_created><th_created>19:19:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6230"><pk_ticket>257458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>08:23:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6231"><pk_ticket>257526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>10:01:34</th_created><val_days_resolution>3.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6232"><pk_ticket>257531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>10:03:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6233"><pk_ticket>257543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>10:15:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6234"><pk_ticket>257569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>10:36:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET MONOPARENTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6235"><pk_ticket>257595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>10:51:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6236"><pk_ticket>257612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>11:01:31</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6237"><pk_ticket>257618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>11:05:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA AL PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6238"><pk_ticket>257638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>11:29:39</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6239"><pk_ticket>257708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>12:27:18</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6240"><pk_ticket>257790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>13:52:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6241"><pk_ticket>257811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>14:28:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6242"><pk_ticket>257812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>14:28:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMAMITAR AJUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6243"><pk_ticket>257834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>15:13:37</th_created><val_days_resolution>3.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6244"><pk_ticket>257853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>16:31:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT PDF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6245"><pk_ticket>257857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>16:48:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT PDF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6246"><pk_ticket>257864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>17:10:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6247"><pk_ticket>257899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>20:10:46</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6248"><pk_ticket>257901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-03T00:00:00</td_created><th_created>20:50:44</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6249"><pk_ticket>257905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>08:00:47</th_created><val_days_resolution>1.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6250"><pk_ticket>257958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>09:23:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6251"><pk_ticket>257991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>09:52:43</th_created><val_days_resolution>12.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6252"><pk_ticket>257999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>09:57:34</th_created><val_days_resolution>6.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6253"><pk_ticket>258184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>12:22:35</th_created><val_days_resolution>14.27</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6254"><pk_ticket>258210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>12:45:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6255"><pk_ticket>258236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>13:04:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6256"><pk_ticket>258238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>13:07:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6257"><pk_ticket>258245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>13:14:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS FORMACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6258"><pk_ticket>258259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>13:32:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6259"><pk_ticket>258295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>14:25:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6260"><pk_ticket>258301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>14:36:38</th_created><val_days_resolution>12.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA URBANISTICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6261"><pk_ticket>258304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>14:45:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6262"><pk_ticket>258340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-04T00:00:00</td_created><th_created>17:13:49</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6263"><pk_ticket>258372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-05T00:00:00</td_created><th_created>12:29:36</th_created><val_days_resolution>5.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CC TRIBUTS I SERVEIS AJ</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6264"><pk_ticket>258383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-06T00:00:00</td_created><th_created>09:32:34</th_created><val_days_resolution>7.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IMPOST ANIMALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6265"><pk_ticket>258384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-06T00:00:00</td_created><th_created>09:39:37</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6266"><pk_ticket>258398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-06T00:00:00</td_created><th_created>21:36:34</th_created><val_days_resolution>8.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA PERFIL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6267"><pk_ticket>258444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>09:03:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6268"><pk_ticket>258470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>09:25:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6269"><pk_ticket>258478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>09:32:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6270"><pk_ticket>258513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:00:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6271"><pk_ticket>258532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:08:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6272"><pk_ticket>258537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:11:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6273"><pk_ticket>258541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:11:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6274"><pk_ticket>258549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:15:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6275"><pk_ticket>258578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:28:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6276"><pk_ticket>258595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:42:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6277"><pk_ticket>258598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>10:47:52</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6278"><pk_ticket>258625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>11:04:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6279"><pk_ticket>258634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>11:11:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6280"><pk_ticket>258642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>11:14:30</th_created><val_days_resolution>9.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6281"><pk_ticket>258665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>11:27:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6282"><pk_ticket>258708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>11:56:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6283"><pk_ticket>258760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>12:28:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6284"><pk_ticket>258775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>12:38:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6285"><pk_ticket>258802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>12:56:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6286"><pk_ticket>258859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>13:38:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6287"><pk_ticket>258883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>14:02:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6288"><pk_ticket>258904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>14:26:34</th_created><val_days_resolution>6.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS IBI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6289"><pk_ticket>258914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>14:39:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6290"><pk_ticket>258922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>14:50:06</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6291"><pk_ticket>258937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>15:34:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6292"><pk_ticket>258942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>15:40:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6293"><pk_ticket>258952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>16:07:18</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6294"><pk_ticket>258961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>16:23:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6295"><pk_ticket>258966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>16:34:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6296"><pk_ticket>258974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>17:06:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6297"><pk_ticket>258976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>17:10:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6298"><pk_ticket>258982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>17:23:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC NEGATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6299"><pk_ticket>258995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>17:53:33</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6300"><pk_ticket>259001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>18:15:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6301"><pk_ticket>259020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>19:09:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6302"><pk_ticket>259026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>19:32:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6303"><pk_ticket>259027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>19:35:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6304"><pk_ticket>259032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>19:48:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6305"><pk_ticket>259033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-07T00:00:00</td_created><th_created>19:49:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6306"><pk_ticket>259072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>09:08:05</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6307"><pk_ticket>259084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>09:24:03</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6308"><pk_ticket>259110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>09:46:36</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6309"><pk_ticket>259115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>09:50:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6310"><pk_ticket>259117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>09:52:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6311"><pk_ticket>259123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>09:59:30</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6312"><pk_ticket>259152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>10:22:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6313"><pk_ticket>259174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>10:42:35</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6314"><pk_ticket>259175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>10:42:47</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6315"><pk_ticket>259189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>10:56:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6316"><pk_ticket>259208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>11:09:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6317"><pk_ticket>259277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>12:08:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6318"><pk_ticket>259372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>13:21:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6319"><pk_ticket>259386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>13:35:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6320"><pk_ticket>259396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>13:44:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6321"><pk_ticket>259419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>14:19:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6322"><pk_ticket>259431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>14:40:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6323"><pk_ticket>259437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>15:01:15</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6324"><pk_ticket>259441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>15:04:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6325"><pk_ticket>259451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>15:46:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6326"><pk_ticket>259453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>15:48:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6327"><pk_ticket>259482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>17:11:33</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6328"><pk_ticket>259495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>17:52:12</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6329"><pk_ticket>259508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>18:26:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6330"><pk_ticket>259509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>18:28:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6331"><pk_ticket>259513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>18:49:31</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6332"><pk_ticket>259518</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>19:13:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6333"><pk_ticket>259528</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-08T00:00:00</td_created><th_created>19:40:29</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6334"><pk_ticket>259535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>07:54:38</th_created><val_days_resolution>4.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL.LAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6335"><pk_ticket>259546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>08:42:09</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6336"><pk_ticket>259572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>09:15:05</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6337"><pk_ticket>259577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>09:26:46</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6338"><pk_ticket>259579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>09:32:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6339"><pk_ticket>259584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel /><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>09:41:19</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6340"><pk_ticket>259622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>10:16:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6341"><pk_ticket>259634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>10:27:56</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6342"><pk_ticket>259639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>10:31:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6343"><pk_ticket>259661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>10:42:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6344"><pk_ticket>259665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>10:47:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6345"><pk_ticket>259713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>11:21:37</th_created><val_days_resolution>4.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIF</txt_summary><val_time_spent>11</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6346"><pk_ticket>259772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>12:02:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6347"><pk_ticket>259777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>12:06:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6348"><pk_ticket>259780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>12:07:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6349"><pk_ticket>259825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>12:34:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6350"><pk_ticket>259859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>12:56:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6351"><pk_ticket>259901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>13:28:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6352"><pk_ticket>259916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>13:43:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6353"><pk_ticket>259923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>13:48:01</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6354"><pk_ticket>259928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>13:54:34</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6355"><pk_ticket>259929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>13:55:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6356"><pk_ticket>259931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>13:55:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6357"><pk_ticket>259939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>14:05:12</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6358"><pk_ticket>259959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>14:31:31</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6359"><pk_ticket>259964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>14:45:24</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6360"><pk_ticket>259973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>15:23:34</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6361"><pk_ticket>259977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>15:35:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6362"><pk_ticket>259980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>15:53:06</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6363"><pk_ticket>259993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>16:52:16</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6364"><pk_ticket>259995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:03:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6365"><pk_ticket>259996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:07:19</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6366"><pk_ticket>259997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:08:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCATMOBIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6367"><pk_ticket>260000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:17:08</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA  PERMIS GRAVACIO</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6368"><pk_ticket>260011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:49:44</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR REBUT ESCOMBRARIES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6369"><pk_ticket>260013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:52:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6370"><pk_ticket>260014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:54:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6371"><pk_ticket>260015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>17:55:46</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PISCINA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6372"><pk_ticket>260035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>18:42:20</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6373"><pk_ticket>260039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>18:58:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6374"><pk_ticket>260046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-09T00:00:00</td_created><th_created>19:25:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6375"><pk_ticket>260082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>08:33:34</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="6376"><pk_ticket>260126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>09:29:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6377"><pk_ticket>260159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>09:56:05</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6378"><pk_ticket>260188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>10:16:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6379"><pk_ticket>260191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>10:18:36</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6380"><pk_ticket>260193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>10:21:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6381"><pk_ticket>260205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>10:32:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6382"><pk_ticket>260222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>10:47:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6383"><pk_ticket>260225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>10:48:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6384"><pk_ticket>260237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>11:00:06</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6385"><pk_ticket>260243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>11:05:41</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6386"><pk_ticket>260245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>11:09:34</th_created><val_days_resolution>3.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6387"><pk_ticket>260272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>11:36:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6388"><pk_ticket>260280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>11:43:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6389"><pk_ticket>260296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>12:02:56</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6390"><pk_ticket>260304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>12:10:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6391"><pk_ticket>260322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>12:23:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6392"><pk_ticket>260333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>12:36:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6393"><pk_ticket>260343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>12:44:12</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ENTITATS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6394"><pk_ticket>260406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>13:42:34</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6395"><pk_ticket>260424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>13:58:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6396"><pk_ticket>260487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>16:59:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6397"><pk_ticket>260499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>17:55:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6398"><pk_ticket>260502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>17:57:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6399"><pk_ticket>260509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>18:27:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6400"><pk_ticket>260512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-10T00:00:00</td_created><th_created>18:43:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6401"><pk_ticket>260548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>08:57:17</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6402"><pk_ticket>260567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>09:25:42</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6403"><pk_ticket>260574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>09:35:22</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6404"><pk_ticket>260575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>09:38:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6405"><pk_ticket>260576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>09:40:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6406"><pk_ticket>260595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>10:05:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6407"><pk_ticket>260622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>10:22:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6408"><pk_ticket>260750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>12:27:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6409"><pk_ticket>260756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>12:35:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6410"><pk_ticket>260791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>13:14:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6411"><pk_ticket>260856</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>16:26:50</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO GENE</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6412"><pk_ticket>260859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>16:49:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6413"><pk_ticket>260869</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>17:32:32</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO GENE</txt_summary><val_time_spent>47</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6414"><pk_ticket>260880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>19:24:18</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6415"><pk_ticket>260881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>19:31:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6416"><pk_ticket>260883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-11T00:00:00</td_created><th_created>19:42:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6417"><pk_ticket>260955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>08:32:35</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CURSOS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6418"><pk_ticket>260980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>09:12:03</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6419"><pk_ticket>261009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>09:30:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6420"><pk_ticket>261019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>09:37:36</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6421"><pk_ticket>261039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>09:55:44</th_created><val_days_resolution>10.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6422"><pk_ticket>261062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>10:10:46</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTAR DOCUMENT</txt_summary><val_time_spent>43</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6423"><pk_ticket>261083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>10:20:44</th_created><val_days_resolution>3.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6424"><pk_ticket>261090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>10:25:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6425"><pk_ticket>261106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>10:37:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6426"><pk_ticket>261156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>11:08:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6427"><pk_ticket>261237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>11:57:36</th_created><val_days_resolution>5.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6428"><pk_ticket>261238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>11:57:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6429"><pk_ticket>261240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>11:58:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6430"><pk_ticket>261264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>12:14:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6431"><pk_ticket>261321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>12:54:39</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6432"><pk_ticket>261417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>13:58:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6433"><pk_ticket>261466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>14:52:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6434"><pk_ticket>261487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>15:55:00</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6435"><pk_ticket>261521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>16:58:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6436"><pk_ticket>261536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>17:31:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6437"><pk_ticket>261548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>18:04:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6438"><pk_ticket>261564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>19:07:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6439"><pk_ticket>261571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>19:32:34</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6440"><pk_ticket>261580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-14T00:00:00</td_created><th_created>21:45:45</th_created><val_days_resolution>5.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6441"><pk_ticket>261590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>08:23:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6442"><pk_ticket>261643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>09:44:17</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6443"><pk_ticket>261644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>09:45:15</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6444"><pk_ticket>261646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>09:45:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6445"><pk_ticket>261702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>10:30:42</th_created><val_days_resolution>4.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6446"><pk_ticket>261705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>10:31:02</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6447"><pk_ticket>261735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>10:54:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6448"><pk_ticket>261748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>11:04:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6449"><pk_ticket>261790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>11:31:32</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6450"><pk_ticket>261794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>11:33:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6451"><pk_ticket>261824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>11:56:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6452"><pk_ticket>261835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>12:02:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6453"><pk_ticket>261911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>12:53:34</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6454"><pk_ticket>261928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>13:07:34</th_created><val_days_resolution>3.97</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6455"><pk_ticket>261931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>13:08:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6456"><pk_ticket>261955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>13:25:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6457"><pk_ticket>262008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>14:39:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6458"><pk_ticket>262019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>15:12:38</th_created><val_days_resolution>5.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6459"><pk_ticket>262020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>15:20:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6460"><pk_ticket>262024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>15:26:26</th_created><val_days_resolution>6.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6461"><pk_ticket>262030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>15:43:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6462"><pk_ticket>262031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>15:44:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6463"><pk_ticket>262038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>16:03:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6464"><pk_ticket>262046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>16:22:39</th_created><val_days_resolution>4.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6465"><pk_ticket>262048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>16:24:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6466"><pk_ticket>262058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>16:58:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6467"><pk_ticket>262066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>17:26:35</th_created><val_days_resolution>8.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL FIANÇA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6468"><pk_ticket>262068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>17:31:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6469"><pk_ticket>262085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>18:24:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6470"><pk_ticket>262089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>18:32:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6471"><pk_ticket>262101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-15T00:00:00</td_created><th_created>19:13:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6472"><pk_ticket>262110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>00:13:34</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6473"><pk_ticket>262113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>06:55:46</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO TRIBUT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6474"><pk_ticket>262118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>08:30:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA STJORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6475"><pk_ticket>262130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>08:53:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6476"><pk_ticket>262139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>09:04:58</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6477"><pk_ticket>262181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>09:53:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6478"><pk_ticket>262194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>10:00:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6479"><pk_ticket>262237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>10:33:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6480"><pk_ticket>262314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>11:38:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6481"><pk_ticket>262344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>11:58:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6482"><pk_ticket>262373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>12:14:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6483"><pk_ticket>262396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>12:35:43</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6484"><pk_ticket>262398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>12:37:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6485"><pk_ticket>262400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>12:37:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6486"><pk_ticket>262416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>12:45:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6487"><pk_ticket>262444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>13:02:39</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6488"><pk_ticket>262445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>13:05:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6489"><pk_ticket>262534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>14:01:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6490"><pk_ticket>262544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>14:11:20</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6491"><pk_ticket>262560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>14:28:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6492"><pk_ticket>262576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>14:54:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6493"><pk_ticket>262589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>15:25:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6494"><pk_ticket>262609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>16:08:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6495"><pk_ticket>262627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>16:47:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6496"><pk_ticket>262651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>17:44:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6497"><pk_ticket>262656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>18:14:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6498"><pk_ticket>262659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>18:17:34</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6499"><pk_ticket>262672</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-16T00:00:00</td_created><th_created>19:06:52</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6500"><pk_ticket>262712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>08:55:37</th_created><val_days_resolution>6.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6501"><pk_ticket>262713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>08:57:19</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6502"><pk_ticket>262718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>09:05:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6503"><pk_ticket>262725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>09:13:51</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE</txt_summary><val_time_spent>50</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6504"><pk_ticket>262739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>09:33:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6505"><pk_ticket>262740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>09:33:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6506"><pk_ticket>262809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>10:29:12</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6507"><pk_ticket>262841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>11:03:03</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>84</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6508"><pk_ticket>262873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>11:26:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6509"><pk_ticket>262908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>11:48:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6510"><pk_ticket>262923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>11:59:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6511"><pk_ticket>263090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>14:34:29</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6512"><pk_ticket>263092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>14:36:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6513"><pk_ticket>263095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>14:37:43</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6514"><pk_ticket>263097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>14:38:37</th_created><val_days_resolution>12.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6515"><pk_ticket>263129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>15:43:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6516"><pk_ticket>263139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>16:08:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6517"><pk_ticket>263149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>16:35:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6518"><pk_ticket>263209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-17T00:00:00</td_created><th_created>18:43:39</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6519"><pk_ticket>263257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>08:16:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6520"><pk_ticket>263477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>11:42:35</th_created><val_days_resolution>9.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6521"><pk_ticket>263486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>11:47:39</th_created><val_days_resolution>2.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6522"><pk_ticket>263495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>11:53:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6523"><pk_ticket>263503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>11:57:32</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6524"><pk_ticket>263508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>11:58:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6525"><pk_ticket>263538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>12:22:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6526"><pk_ticket>263539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>12:23:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6527"><pk_ticket>263568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>12:38:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6528"><pk_ticket>263596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>13:00:45</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6529"><pk_ticket>263651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>13:59:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6530"><pk_ticket>263673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>14:38:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6531"><pk_ticket>263688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>15:15:42</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6532"><pk_ticket>263707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>16:44:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6533"><pk_ticket>263712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>17:03:04</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6534"><pk_ticket>263721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>17:56:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6535"><pk_ticket>263728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>18:15:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6536"><pk_ticket>263743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>19:12:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6537"><pk_ticket>263748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-18T00:00:00</td_created><th_created>19:57:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA ST JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6538"><pk_ticket>263751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-19T00:00:00</td_created><th_created>00:59:34</th_created><val_days_resolution>6.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6539"><pk_ticket>263787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>08:19:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6540"><pk_ticket>263797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>08:38:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6541"><pk_ticket>263836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:20:45</th_created><val_days_resolution>16.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA HERENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6542"><pk_ticket>263844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:29:15</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6543"><pk_ticket>263848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:33:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6544"><pk_ticket>263851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:40:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6545"><pk_ticket>263854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:43:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6546"><pk_ticket>263857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:45:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6547"><pk_ticket>263867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:49:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6548"><pk_ticket>263869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:50:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6549"><pk_ticket>263878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>09:58:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6550"><pk_ticket>263898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>10:15:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6551"><pk_ticket>263904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>10:20:56</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6552"><pk_ticket>263910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>10:28:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6553"><pk_ticket>263929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>10:39:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6554"><pk_ticket>263932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>10:40:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6555"><pk_ticket>263946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>10:49:02</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6556"><pk_ticket>263967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>11:01:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6557"><pk_ticket>264030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>11:33:57</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6558"><pk_ticket>264048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>11:43:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6559"><pk_ticket>264085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>12:07:34</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6560"><pk_ticket>264129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>12:41:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6561"><pk_ticket>264130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>12:44:20</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA OBRES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6562"><pk_ticket>264145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>12:52:48</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6563"><pk_ticket>264165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>13:11:53</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6564"><pk_ticket>264175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>13:19:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6565"><pk_ticket>264179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>13:21:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6566"><pk_ticket>264197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>13:35:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6567"><pk_ticket>264224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>13:57:38</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6568"><pk_ticket>264231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>14:05:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6569"><pk_ticket>264233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>14:06:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6570"><pk_ticket>264254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>14:36:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6571"><pk_ticket>264268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>15:04:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6572"><pk_ticket>264275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>15:20:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6573"><pk_ticket>264276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>15:28:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6574"><pk_ticket>264279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>15:37:21</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6575"><pk_ticket>264281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>15:45:43</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6576"><pk_ticket>264285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>15:53:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6577"><pk_ticket>264301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>16:34:10</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6578"><pk_ticket>264316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>17:13:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6579"><pk_ticket>264324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>17:44:45</th_created><val_days_resolution>8.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6580"><pk_ticket>264339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>18:16:30</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6581"><pk_ticket>264343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-21T00:00:00</td_created><th_created>18:20:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6582"><pk_ticket>264383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>08:18:39</th_created><val_days_resolution>8.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6583"><pk_ticket>264410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>09:06:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6584"><pk_ticket>264486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>10:02:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6585"><pk_ticket>264510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>10:15:42</th_created><val_days_resolution>16.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS SETMANA STA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6586"><pk_ticket>264536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>10:33:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6587"><pk_ticket>264687</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>11:54:10</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6588"><pk_ticket>264837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>14:05:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6589"><pk_ticket>264886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>16:11:34</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6590"><pk_ticket>264918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>17:30:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6591"><pk_ticket>264920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>17:32:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6592"><pk_ticket>264929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>17:52:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6593"><pk_ticket>264930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>17:53:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIÓ</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6594"><pk_ticket>264932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>17:59:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6595"><pk_ticket>264962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>19:38:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6596"><pk_ticket>264972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-22T00:00:00</td_created><th_created>22:09:34</th_created><val_days_resolution>4.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6597"><pk_ticket>265008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>09:06:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6598"><pk_ticket>265013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>09:11:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6599"><pk_ticket>265078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>10:07:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6600"><pk_ticket>265146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>11:02:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6601"><pk_ticket>265162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>11:15:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6602"><pk_ticket>265188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>11:31:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6603"><pk_ticket>265209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>11:47:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6604"><pk_ticket>265221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>11:54:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6605"><pk_ticket>265256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>12:17:37</th_created><val_days_resolution>4.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6606"><pk_ticket>265324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>13:07:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6607"><pk_ticket>265369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>13:36:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6608"><pk_ticket>265432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>15:25:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6609"><pk_ticket>265439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>15:39:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6610"><pk_ticket>265442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>15:48:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6611"><pk_ticket>265443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>15:49:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6612"><pk_ticket>265444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>15:49:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCDENCIA ALTA PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6613"><pk_ticket>265447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>15:55:44</th_created><val_days_resolution>18.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO REGISTRE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6614"><pk_ticket>265512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>18:30:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6615"><pk_ticket>265514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-23T00:00:00</td_created><th_created>18:32:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6616"><pk_ticket>265545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>00:24:34</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6617"><pk_ticket>265546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>00:24:35</th_created><val_days_resolution>1.4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6618"><pk_ticket>265560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>08:36:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6619"><pk_ticket>265604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>09:43:21</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6620"><pk_ticket>265609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>09:48:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CLAU PERMANENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6621"><pk_ticket>265632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>10:13:01</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6622"><pk_ticket>265660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>10:31:39</th_created><val_days_resolution>52.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUTJAT INSTRUCCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6623"><pk_ticket>265670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>10:36:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6624"><pk_ticket>265710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>11:05:49</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6625"><pk_ticket>265737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>11:26:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6626"><pk_ticket>265741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>11:28:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6627"><pk_ticket>265751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>11:36:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6628"><pk_ticket>265773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>11:48:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6629"><pk_ticket>265828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>12:29:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6630"><pk_ticket>265832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>12:31:48</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6631"><pk_ticket>265901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>13:15:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO EXPEDIENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6632"><pk_ticket>265912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>13:21:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6633"><pk_ticket>265926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>13:31:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6634"><pk_ticket>265964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>14:09:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6635"><pk_ticket>265968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>14:12:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6636"><pk_ticket>266011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>16:26:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6637"><pk_ticket>266021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>17:08:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DEUTES MUNICIPALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6638"><pk_ticket>266023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>17:13:32</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6639"><pk_ticket>266028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>17:25:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6640"><pk_ticket>266033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>17:45:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>AJUT LLOGUER GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6641"><pk_ticket>266038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>17:57:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6642"><pk_ticket>266039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>18:00:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6643"><pk_ticket>266044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-24T00:00:00</td_created><th_created>18:12:43</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6644"><pk_ticket>266163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>09:53:34</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6645"><pk_ticket>266176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>10:03:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6646"><pk_ticket>266181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>10:09:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6647"><pk_ticket>266199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>10:25:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6648"><pk_ticket>266221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>10:43:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6649"><pk_ticket>266288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>11:39:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6650"><pk_ticket>266339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>12:15:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6651"><pk_ticket>266353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>12:27:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6652"><pk_ticket>266365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>12:33:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6653"><pk_ticket>266419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>13:17:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6654"><pk_ticket>266487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>14:21:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6655"><pk_ticket>266511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>15:50:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTES COMUNICACIO PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6656"><pk_ticket>266512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>15:55:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6657"><pk_ticket>266526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>17:12:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6658"><pk_ticket>266543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-25T00:00:00</td_created><th_created>19:26:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPRA ENTRADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6659"><pk_ticket>266575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>08:08:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6660"><pk_ticket>266580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>08:23:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6661"><pk_ticket>266617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>09:21:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6662"><pk_ticket>266622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>09:26:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CARXOFA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6663"><pk_ticket>266680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>10:05:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6664"><pk_ticket>266743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>10:50:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6665"><pk_ticket>266775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>11:11:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6666"><pk_ticket>266778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>11:13:32</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6667"><pk_ticket>266788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>11:20:28</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6668"><pk_ticket>266821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>11:42:14</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6669"><pk_ticket>266837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>11:49:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6670"><pk_ticket>266897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>12:39:43</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6671"><pk_ticket>266904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>12:47:38</th_created><val_days_resolution>7.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAQUES SOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6672"><pk_ticket>266943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>13:09:37</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6673"><pk_ticket>266945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>13:09:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6674"><pk_ticket>267002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>13:58:37</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CENTRE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6675"><pk_ticket>267008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>14:03:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6676"><pk_ticket>267013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>14:06:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6677"><pk_ticket>267037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>14:45:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6678"><pk_ticket>267053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>15:17:39</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6679"><pk_ticket>267061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>15:47:31</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6680"><pk_ticket>267131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-28T00:00:00</td_created><th_created>19:32:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6681"><pk_ticket>267269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>10:31:08</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6682"><pk_ticket>267300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>10:50:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6683"><pk_ticket>267322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>11:07:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6684"><pk_ticket>267356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>11:29:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6685"><pk_ticket>267397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>11:57:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6686"><pk_ticket>267431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>12:26:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6687"><pk_ticket>267449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>12:36:37</th_created><val_days_resolution>4.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6688"><pk_ticket>267484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6689"><pk_ticket>267486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>13:05:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6690"><pk_ticket>267519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>13:32:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6691"><pk_ticket>267536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>13:42:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6692"><pk_ticket>267541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>13:47:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6693"><pk_ticket>267564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>14:05:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CARXOFADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6694"><pk_ticket>267565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>14:06:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6695"><pk_ticket>267569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>14:11:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DNI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6696"><pk_ticket>267571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>14:19:33</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>18</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6697"><pk_ticket>267660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>18:40:43</th_created><val_days_resolution>7.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6698"><pk_ticket>267666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-29T00:00:00</td_created><th_created>18:56:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6699"><pk_ticket>267744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>09:57:37</th_created><val_days_resolution>6.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6700"><pk_ticket>267748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>09:59:35</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6701"><pk_ticket>267777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>10:24:55</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6702"><pk_ticket>267779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>10:25:44</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6703"><pk_ticket>267847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>11:10:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6704"><pk_ticket>267852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>11:15:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6705"><pk_ticket>267889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>11:43:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CARXOFADA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6706"><pk_ticket>267906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>12:00:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6707"><pk_ticket>267939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>12:28:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6708"><pk_ticket>268054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>14:09:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6709"><pk_ticket>268063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>14:20:19</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6710"><pk_ticket>268071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>14:38:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6711"><pk_ticket>268104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>15:39:37</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CARXOFADA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6712"><pk_ticket>268118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>16:38:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6713"><pk_ticket>268125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>17:02:01</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6714"><pk_ticket>268127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>17:13:43</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6715"><pk_ticket>268130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>17:16:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6716"><pk_ticket>268134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>17:28:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6717"><pk_ticket>268151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>18:30:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6718"><pk_ticket>268161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>19:08:34</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6719"><pk_ticket>268165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>19:13:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTIVA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6720"><pk_ticket>268167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-30T00:00:00</td_created><th_created>19:26:37</th_created><val_days_resolution>4.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6721"><pk_ticket>268206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>09:05:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6722"><pk_ticket>268218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>09:15:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6723"><pk_ticket>268307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>10:30:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6724"><pk_ticket>268315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>10:35:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6725"><pk_ticket>268338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>10:54:18</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6726"><pk_ticket>268348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>11:06:45</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ENTITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6727"><pk_ticket>268351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>11:08:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMPRA ENTRADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6728"><pk_ticket>268394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>11:39:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6729"><pk_ticket>268452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>12:16:16</th_created><val_days_resolution>5.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6730"><pk_ticket>268460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6731"><pk_ticket>268466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>12:24:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6732"><pk_ticket>268526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>13:02:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6733"><pk_ticket>268564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>13:33:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6734"><pk_ticket>268578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>13:50:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6735"><pk_ticket>268621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>15:16:28</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6736"><pk_ticket>268649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>17:11:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI AIGUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6737"><pk_ticket>268655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-03-31T00:00:00</td_created><th_created>17:26:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6738"><pk_ticket>268720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>08:51:15</th_created><val_days_resolution>4.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AGRAIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6739"><pk_ticket>268770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>09:39:16</th_created><val_days_resolution>3.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6740"><pk_ticket>268857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>10:58:13</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6741"><pk_ticket>268914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>11:48:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PRESSUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6742"><pk_ticket>268960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>12:18:17</th_created><val_days_resolution>3.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6743"><pk_ticket>268964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>12:19:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMINCACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6744"><pk_ticket>268991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>12:37:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6745"><pk_ticket>269064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>13:45:45</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BUSQUEDA PERSONAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6746"><pk_ticket>269123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>16:02:15</th_created><val_days_resolution>8.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARXOFADA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6747"><pk_ticket>269125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>16:12:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CARXOFADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6748"><pk_ticket>269138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>17:04:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6749"><pk_ticket>269149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>17:37:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6750"><pk_ticket>269151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-01T00:00:00</td_created><th_created>17:50:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ENTITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6751"><pk_ticket>269183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-02T00:00:00</td_created><th_created>08:53:12</th_created><val_days_resolution>3.48</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6752"><pk_ticket>269314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>09:45:35</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6753"><pk_ticket>269336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>10:01:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6754"><pk_ticket>269535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>12:11:12</th_created><val_days_resolution>2.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6755"><pk_ticket>269689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>14:31:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6756"><pk_ticket>269691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>14:33:13</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA ELECTRONICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6757"><pk_ticket>269731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>16:03:26</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6758"><pk_ticket>269762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>17:04:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6759"><pk_ticket>269813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>21:05:41</th_created><val_days_resolution>6.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6760"><pk_ticket>269815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-04T00:00:00</td_created><th_created>23:20:37</th_created><val_days_resolution>4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6761"><pk_ticket>269882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>09:33:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6762"><pk_ticket>269914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>09:53:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HISENDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6763"><pk_ticket>269935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>10:06:52</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6764"><pk_ticket>269971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>10:27:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6765"><pk_ticket>269979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>10:38:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6766"><pk_ticket>269996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>10:47:31</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6767"><pk_ticket>270018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>11:01:46</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITAT PISCINA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6768"><pk_ticket>270059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>11:28:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6769"><pk_ticket>270068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>11:34:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6770"><pk_ticket>270082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>11:40:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6771"><pk_ticket>270089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>11:43:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6772"><pk_ticket>270107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>11:53:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6773"><pk_ticket>270174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>12:41:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6774"><pk_ticket>270198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>12:54:11</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6775"><pk_ticket>270226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>13:10:43</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6776"><pk_ticket>270252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>13:28:54</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6777"><pk_ticket>270254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>13:29:03</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6778"><pk_ticket>270262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>13:35:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6779"><pk_ticket>270265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>13:38:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6780"><pk_ticket>270300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>14:19:41</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6781"><pk_ticket>270361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>16:37:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6782"><pk_ticket>270364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>16:45:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6783"><pk_ticket>270371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>17:05:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6784"><pk_ticket>270381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>17:36:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6785"><pk_ticket>270396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>18:05:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6786"><pk_ticket>270408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>18:52:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6787"><pk_ticket>270414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>19:14:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6788"><pk_ticket>270421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-05T00:00:00</td_created><th_created>19:42:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6789"><pk_ticket>270496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>09:52:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6790"><pk_ticket>270502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>09:55:50</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6791"><pk_ticket>270521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>10:07:10</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6792"><pk_ticket>270523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>10:09:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6793"><pk_ticket>270530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>10:12:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6794"><pk_ticket>270608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>11:01:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6795"><pk_ticket>270644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>11:24:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENS ANIMALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6796"><pk_ticket>270647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>11:25:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6797"><pk_ticket>270696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>12:00:38</th_created><val_days_resolution>2.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6798"><pk_ticket>270707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>12:09:41</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6799"><pk_ticket>270729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>12:22:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6800"><pk_ticket>270812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>13:23:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS PROPOSTES ARTISTIQUES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6801"><pk_ticket>270873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>14:13:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6802"><pk_ticket>270879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>14:21:43</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6803"><pk_ticket>270896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>14:39:13</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6804"><pk_ticket>270956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>17:35:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6805"><pk_ticket>270969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>18:20:57</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6806"><pk_ticket>270994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>22:37:14</th_created><val_days_resolution>2.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BUS PLATJA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6807"><pk_ticket>270996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-06T00:00:00</td_created><th_created>23:28:15</th_created><val_days_resolution>3.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6808"><pk_ticket>271002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>08:24:17</th_created><val_days_resolution>2.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU EACAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6809"><pk_ticket>271015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>08:56:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6810"><pk_ticket>271016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>09:02:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6811"><pk_ticket>271278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>12:10:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6812"><pk_ticket>271327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>12:50:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6813"><pk_ticket>271335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>12:55:36</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6814"><pk_ticket>271364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>13:19:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6815"><pk_ticket>271435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>14:33:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6816"><pk_ticket>271466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>16:20:38</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO CONTRATISTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6817"><pk_ticket>271476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>17:11:16</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6818"><pk_ticket>271480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>17:22:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6819"><pk_ticket>271500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-07T00:00:00</td_created><th_created>19:20:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ABONAMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6820"><pk_ticket>271536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>09:15:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6821"><pk_ticket>271640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>10:59:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6822"><pk_ticket>271733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>12:13:16</th_created><val_days_resolution>2.47</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6823"><pk_ticket>271753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>12:29:28</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6824"><pk_ticket>271773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>12:47:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6825"><pk_ticket>271804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>13:15:45</th_created><val_days_resolution>4.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6826"><pk_ticket>271865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>15:05:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MONEDER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6827"><pk_ticket>271893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>16:56:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6828"><pk_ticket>271895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-08T00:00:00</td_created><th_created>17:11:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6829"><pk_ticket>272006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>09:31:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6830"><pk_ticket>272122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>10:45:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6831"><pk_ticket>272129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>10:52:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6832"><pk_ticket>272218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>11:51:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6833"><pk_ticket>272239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>12:05:04</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6834"><pk_ticket>272278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>12:26:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6835"><pk_ticket>272295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>12:38:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6836"><pk_ticket>272313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>12:53:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6837"><pk_ticket>272380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>13:50:41</th_created><val_days_resolution>7.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFES GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6838"><pk_ticket>272457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>16:49:19</th_created><val_days_resolution>5.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT SERVEIS PRESTATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6839"><pk_ticket>272478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-11T00:00:00</td_created><th_created>18:02:16</th_created><val_days_resolution>3.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6840"><pk_ticket>272574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>09:37:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6841"><pk_ticket>272702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>11:05:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES BECA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6842"><pk_ticket>272737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>11:34:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6843"><pk_ticket>272800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>12:22:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6844"><pk_ticket>272818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>12:33:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6845"><pk_ticket>272859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>13:08:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6846"><pk_ticket>272892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>13:31:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6847"><pk_ticket>272899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>13:35:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6848"><pk_ticket>272908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>13:40:53</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CLAVE PIN</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6849"><pk_ticket>272931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>14:04:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  RECURS ALÇADA CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6850"><pk_ticket>273020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>17:26:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6851"><pk_ticket>273044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>18:32:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6852"><pk_ticket>273050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-12T00:00:00</td_created><th_created>19:02:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6853"><pk_ticket>273073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>08:52:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6854"><pk_ticket>273157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>10:39:46</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="6855"><pk_ticket>273188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>11:11:03</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA IDCAT</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6856"><pk_ticket>273197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>11:23:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6857"><pk_ticket>273202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>11:28:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLERS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6858"><pk_ticket>273203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>11:31:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CREDITOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6859"><pk_ticket>273206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>11:32:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6860"><pk_ticket>273216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>11:41:38</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6861"><pk_ticket>273312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>12:55:04</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6862"><pk_ticket>273325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>13:08:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6863"><pk_ticket>273348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>13:25:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENT ADJUNT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6864"><pk_ticket>273351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>13:30:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENT ADJUNT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6865"><pk_ticket>273375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>13:53:13</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6866"><pk_ticket>273436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>16:36:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DOCUEMTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6867"><pk_ticket>273468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>18:14:45</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6868"><pk_ticket>273475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>18:28:11</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6869"><pk_ticket>273501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-13T00:00:00</td_created><th_created>22:15:46</th_created><val_days_resolution>4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONVOCATORIA UNZIP</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6870"><pk_ticket>273555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>09:55:23</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6871"><pk_ticket>273557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>10:00:17</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6872"><pk_ticket>273564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>10:07:51</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6873"><pk_ticket>273713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>12:47:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6874"><pk_ticket>273742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>13:29:49</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6875"><pk_ticket>273760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>14:10:34</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6876"><pk_ticket>273782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-14T00:00:00</td_created><th_created>16:02:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6877"><pk_ticket>273812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-16T00:00:00</td_created><th_created>13:19:15</th_created><val_days_resolution>17.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU ZONA VERDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6878"><pk_ticket>273813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-16T00:00:00</td_created><th_created>13:20:38</th_created><val_days_resolution>15.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6879"><pk_ticket>273820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-18T00:00:00</td_created><th_created>09:18:16</th_created><val_days_resolution>16.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPECIFICA URBANISME</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6880"><pk_ticket>273821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-18T00:00:00</td_created><th_created>09:34:12</th_created><val_days_resolution>16.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ESPECIFICA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6881"><pk_ticket>273824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-18T00:00:00</td_created><th_created>18:44:20</th_created><val_days_resolution>1.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6882"><pk_ticket>273828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>07:12:12</th_created><val_days_resolution>3.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6883"><pk_ticket>273899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>09:30:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA ST JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6884"><pk_ticket>273919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>09:41:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6885"><pk_ticket>273973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>10:21:41</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6886"><pk_ticket>274003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>10:33:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6887"><pk_ticket>274008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>10:37:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6888"><pk_ticket>274037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>10:52:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6889"><pk_ticket>274059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>11:05:38</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6890"><pk_ticket>274062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>11:05:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6891"><pk_ticket>274067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>11:07:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6892"><pk_ticket>274084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>11:17:35</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6893"><pk_ticket>274100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>11:26:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6894"><pk_ticket>274102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>11:27:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6895"><pk_ticket>274166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>12:02:50</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT AUTONOMS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6896"><pk_ticket>274284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>13:11:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6897"><pk_ticket>274292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>13:16:19</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6898"><pk_ticket>274369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>14:00:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6899"><pk_ticket>274405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>14:37:38</th_created><val_days_resolution>1.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6900"><pk_ticket>274433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>15:30:42</th_created><val_days_resolution>5.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6901"><pk_ticket>274476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>17:10:42</th_created><val_days_resolution>15.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6902"><pk_ticket>274478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>17:17:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6903"><pk_ticket>274483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a servei TIC</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>17:28:12</th_created><val_days_resolution>15.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6904"><pk_ticket>274522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>19:03:03</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6905"><pk_ticket>274532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>19:38:17</th_created><val_days_resolution>7.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6906"><pk_ticket>274536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>19:53:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6907"><pk_ticket>274541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>20:02:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6908"><pk_ticket>274548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-19T00:00:00</td_created><th_created>21:55:42</th_created><val_days_resolution>8.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6909"><pk_ticket>274572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>08:43:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6910"><pk_ticket>274675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>10:11:13</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6911"><pk_ticket>274687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>10:19:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6912"><pk_ticket>274698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>10:25:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6913"><pk_ticket>274758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>11:00:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6914"><pk_ticket>274794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>11:21:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6915"><pk_ticket>274830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>11:41:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6916"><pk_ticket>274905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>12:22:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6917"><pk_ticket>275004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>13:34:17</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6918"><pk_ticket>275041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>13:53:17</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6919"><pk_ticket>275042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>13:53:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6920"><pk_ticket>275072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>14:20:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6921"><pk_ticket>275073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>14:23:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6922"><pk_ticket>275087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>14:37:17</th_created><val_days_resolution>4.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECCIO DADES PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6923"><pk_ticket>275107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>15:09:16</th_created><val_days_resolution>3.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6924"><pk_ticket>275111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>15:14:17</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6925"><pk_ticket>275113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>15:27:14</th_created><val_days_resolution>4.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA COMUNICACIO OBRA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6926"><pk_ticket>275187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>17:51:26</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6927"><pk_ticket>275205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>18:21:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6928"><pk_ticket>275219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>18:53:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6929"><pk_ticket>275225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>19:13:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO CADASTRE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6930"><pk_ticket>275228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>19:25:37</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6931"><pk_ticket>275236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-20T00:00:00</td_created><th_created>19:46:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6932"><pk_ticket>275249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>01:03:15</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6933"><pk_ticket>275250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>01:05:42</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6934"><pk_ticket>275304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>09:33:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6935"><pk_ticket>275323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>09:48:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO  MODIFICACIO DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6936"><pk_ticket>275357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>10:08:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6937"><pk_ticket>275411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>10:40:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6938"><pk_ticket>275568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>12:35:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6939"><pk_ticket>275648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>13:26:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6940"><pk_ticket>275666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>13:35:40</th_created><val_days_resolution>6.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARIS ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6941"><pk_ticket>275702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>14:05:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6942"><pk_ticket>275748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>15:30:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6943"><pk_ticket>275756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>16:01:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6944"><pk_ticket>275805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-21T00:00:00</td_created><th_created>18:29:18</th_created><val_days_resolution>16.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="6945"><pk_ticket>275861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>08:32:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6946"><pk_ticket>275869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>08:44:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6947"><pk_ticket>275894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>09:11:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6948"><pk_ticket>275953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>09:55:37</th_created><val_days_resolution>6.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6949"><pk_ticket>275988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>10:15:33</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6950"><pk_ticket>276020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>10:35:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="6951"><pk_ticket>276084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>11:19:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEUTE IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6952"><pk_ticket>276248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>13:09:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6953"><pk_ticket>276251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>13:11:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6954"><pk_ticket>276295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>13:43:47</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBENCIO ERTO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="6955"><pk_ticket>276347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>14:35:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6956"><pk_ticket>276361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>15:16:51</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6957"><pk_ticket>276379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>16:41:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6958"><pk_ticket>276387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>17:14:11</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA IDCAT MOBIL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="6959"><pk_ticket>276395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-22T00:00:00</td_created><th_created>17:38:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DOCUMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6960"><pk_ticket>276434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-23T00:00:00</td_created><th_created>15:08:12</th_created><val_days_resolution>5.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6961"><pk_ticket>276436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-23T00:00:00</td_created><th_created>16:24:12</th_created><val_days_resolution>13.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6962"><pk_ticket>276448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-24T00:00:00</td_created><th_created>15:45:41</th_created><val_days_resolution>2.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT GUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6963"><pk_ticket>276623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>10:09:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6964"><pk_ticket>276696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>10:48:18</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6965"><pk_ticket>276716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>11:00:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6966"><pk_ticket>276729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>11:05:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6967"><pk_ticket>276753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>11:20:47</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6968"><pk_ticket>276807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>11:48:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIONS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6969"><pk_ticket>276815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>11:51:41</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6970"><pk_ticket>276845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>12:11:13</th_created><val_days_resolution>1.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INNSS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="6971"><pk_ticket>276867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>12:28:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6972"><pk_ticket>276898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>12:51:12</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6973"><pk_ticket>277037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>14:46:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO RECOLLIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6974"><pk_ticket>277047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>15:08:15</th_created><val_days_resolution>5.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6975"><pk_ticket>277050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>15:16:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6976"><pk_ticket>277064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>15:47:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6977"><pk_ticket>277065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>15:49:15</th_created><val_days_resolution>22.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6978"><pk_ticket>277084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>16:31:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6979"><pk_ticket>277085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>16:32:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6980"><pk_ticket>277105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>17:22:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6981"><pk_ticket>277120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>17:59:32</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SEGURETAT SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6982"><pk_ticket>277126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>18:23:40</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6983"><pk_ticket>277130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>18:34:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="6984"><pk_ticket>277137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>19:09:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="6985"><pk_ticket>277138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>19:09:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="6986"><pk_ticket>277147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>19:38:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6987"><pk_ticket>277148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>19:41:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6988"><pk_ticket>277150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>19:52:07</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6989"><pk_ticket>277154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-25T00:00:00</td_created><th_created>20:20:41</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6990"><pk_ticket>277164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>08:02:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6991"><pk_ticket>277366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>10:24:18</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6992"><pk_ticket>277369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>10:26:43</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS PRODUC AUDIOV</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6993"><pk_ticket>277407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>10:46:54</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="6994"><pk_ticket>277428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>10:59:18</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6995"><pk_ticket>277439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>11:04:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6996"><pk_ticket>277448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>11:13:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6997"><pk_ticket>277457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>11:16:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="6998"><pk_ticket>277495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>11:42:15</th_created><val_days_resolution>15.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="6999"><pk_ticket>277509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>11:52:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7000"><pk_ticket>277516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>11:56:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7001"><pk_ticket>277522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>12:01:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7002"><pk_ticket>277525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>12:03:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7003"><pk_ticket>277541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>12:12:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7004"><pk_ticket>277580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>12:33:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7005"><pk_ticket>277592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>12:42:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7006"><pk_ticket>277611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>12:58:19</th_created><val_days_resolution>5.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7007"><pk_ticket>277621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>13:07:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT RENOVACIO AMBIENTAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7008"><pk_ticket>277631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>13:12:15</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT MATRIMONI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7009"><pk_ticket>277639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>13:18:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7010"><pk_ticket>277660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>13:33:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7011"><pk_ticket>277687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>14:03:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7012"><pk_ticket>277702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>14:19:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7013"><pk_ticket>277707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>14:28:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7014"><pk_ticket>277712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>14:42:48</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7015"><pk_ticket>277773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>17:07:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA T VERDA AMB</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7016"><pk_ticket>277784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>17:45:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7017"><pk_ticket>277790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>18:02:12</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTALACIO ESPORTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7018"><pk_ticket>277791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>18:03:12</th_created><val_days_resolution>11.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7019"><pk_ticket>277796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>18:14:06</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7020"><pk_ticket>277814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>19:12:12</th_created><val_days_resolution>3.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7021"><pk_ticket>277827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>20:01:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="7022"><pk_ticket>277829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-26T00:00:00</td_created><th_created>20:11:12</th_created><val_days_resolution>6.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7023"><pk_ticket>277834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>01:07:17</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7024"><pk_ticket>277847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>08:26:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7025"><pk_ticket>277941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>09:51:12</th_created><val_days_resolution>5.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7026"><pk_ticket>278195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>12:17:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7027"><pk_ticket>278202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7028"><pk_ticket>278273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>12:56:23</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7029"><pk_ticket>278302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>13:10:37</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7030"><pk_ticket>278354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>13:51:25</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7031"><pk_ticket>278391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>14:28:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7032"><pk_ticket>278394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>14:32:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7033"><pk_ticket>278406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>14:53:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7034"><pk_ticket>278414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>15:00:43</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7035"><pk_ticket>278418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>15:09:12</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7036"><pk_ticket>278434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>15:54:12</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7037"><pk_ticket>278459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>17:35:39</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7038"><pk_ticket>278472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>18:17:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7039"><pk_ticket>278492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>19:40:25</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7040"><pk_ticket>278496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>19:52:12</th_created><val_days_resolution>13.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7041"><pk_ticket>278497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>20:02:15</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7042"><pk_ticket>278502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>21:22:23</th_created><val_days_resolution>13.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORAT CLAVEGUERAM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7043"><pk_ticket>278504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-27T00:00:00</td_created><th_created>23:15:38</th_created><val_days_resolution>5.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7044"><pk_ticket>278556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>09:24:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7045"><pk_ticket>278557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>09:27:12</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7046"><pk_ticket>278643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>10:35:15</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CADASTRE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7047"><pk_ticket>278675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>11:05:38</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7048"><pk_ticket>278753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>11:51:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7049"><pk_ticket>278759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>11:59:15</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7050"><pk_ticket>278797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>12:25:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7051"><pk_ticket>278805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>12:35:21</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7052"><pk_ticket>278826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>12:48:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICAR DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7053"><pk_ticket>278879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>13:23:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7054"><pk_ticket>278889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>13:31:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7055"><pk_ticket>278951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>14:31:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7056"><pk_ticket>278962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>14:56:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7057"><pk_ticket>278972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>15:21:19</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7058"><pk_ticket>278974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>15:28:25</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7059"><pk_ticket>278980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>15:50:03</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="7060"><pk_ticket>278982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-28T00:00:00</td_created><th_created>15:53:35</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7061"><pk_ticket>279102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>09:11:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7062"><pk_ticket>279125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>09:30:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7063"><pk_ticket>279170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>10:04:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7064"><pk_ticket>279206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>10:30:41</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7065"><pk_ticket>279215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>10:35:48</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7066"><pk_ticket>279279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>11:12:15</th_created><val_days_resolution>14.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7067"><pk_ticket>279299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>11:19:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7068"><pk_ticket>279305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>11:23:39</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7069"><pk_ticket>279339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>11:47:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7070"><pk_ticket>279395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>12:22:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7071"><pk_ticket>279411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>12:34:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7072"><pk_ticket>279556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>14:52:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7073"><pk_ticket>279581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>16:48:15</th_created><val_days_resolution>27.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CESSIO VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7074"><pk_ticket>279604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>18:29:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7075"><pk_ticket>279616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-29T00:00:00</td_created><th_created>20:29:12</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7076"><pk_ticket>279631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-04-30T00:00:00</td_created><th_created>23:45:37</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO NATACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7077"><pk_ticket>279662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>07:13:13</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7078"><pk_ticket>279697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>08:36:55</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7079"><pk_ticket>279751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>09:40:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7080"><pk_ticket>279754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>09:41:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7081"><pk_ticket>279759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>09:45:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7082"><pk_ticket>279769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>09:51:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7083"><pk_ticket>279844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>10:33:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7084"><pk_ticket>279951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>11:34:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7085"><pk_ticket>279961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>11:38:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7086"><pk_ticket>279993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>11:57:09</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7087"><pk_ticket>279995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>11:58:04</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7088"><pk_ticket>280012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>12:05:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7089"><pk_ticket>280015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>12:08:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7090"><pk_ticket>280038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>12:25:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7091"><pk_ticket>280055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>12:39:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7092"><pk_ticket>280178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>14:03:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7093"><pk_ticket>280200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>14:23:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7094"><pk_ticket>280206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>14:31:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICAR DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7095"><pk_ticket>280219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>14:47:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICAR DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7096"><pk_ticket>280248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>16:05:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7097"><pk_ticket>280250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>16:07:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7098"><pk_ticket>280255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>16:15:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7099"><pk_ticket>280275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>16:55:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7100"><pk_ticket>280276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>17:00:17</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7101"><pk_ticket>280280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>17:04:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7102"><pk_ticket>280289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>17:22:29</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7103"><pk_ticket>280325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>18:40:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7104"><pk_ticket>280335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>19:07:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7105"><pk_ticket>280337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-02T00:00:00</td_created><th_created>19:12:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7106"><pk_ticket>280400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>08:44:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7107"><pk_ticket>280453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>09:21:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7108"><pk_ticket>280518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>09:51:13</th_created><val_days_resolution>29.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TELF ASSOCIAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7109"><pk_ticket>280732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>11:24:30</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7110"><pk_ticket>280795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>11:50:51</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7111"><pk_ticket>280841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>12:11:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7112"><pk_ticket>280872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>12:26:13</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7113"><pk_ticket>280900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>12:38:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO JUVENTUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7114"><pk_ticket>280960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>13:16:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7115"><pk_ticket>280961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>13:17:02</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7116"><pk_ticket>281066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>14:21:46</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7117"><pk_ticket>281107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>15:31:13</th_created><val_days_resolution>6.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7118"><pk_ticket>281124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>16:11:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7119"><pk_ticket>281131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>16:24:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="7120"><pk_ticket>281132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>16:26:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7121"><pk_ticket>281145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>16:50:38</th_created><val_days_resolution>5.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7122"><pk_ticket>281188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>18:09:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7123"><pk_ticket>281190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>18:12:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7124"><pk_ticket>281228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-03T00:00:00</td_created><th_created>19:42:12</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA DE FET</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7125"><pk_ticket>281256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>08:09:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7126"><pk_ticket>281293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>08:45:41</th_created><val_days_resolution>8.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7127"><pk_ticket>281454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>10:15:38</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7128"><pk_ticket>281493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>10:33:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7129"><pk_ticket>281538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>10:55:41</th_created><val_days_resolution>9.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7130"><pk_ticket>281652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>11:52:41</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7131"><pk_ticket>281714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>12:25:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7132"><pk_ticket>281728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>12:36:22</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7133"><pk_ticket>281758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>12:54:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7134"><pk_ticket>281773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>13:01:21</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7135"><pk_ticket>281775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>13:02:08</th_created><val_days_resolution>3.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7136"><pk_ticket>281804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>13:17:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7137"><pk_ticket>281829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>13:27:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAl</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7138"><pk_ticket>281846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>13:38:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7139"><pk_ticket>281909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>14:40:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7140"><pk_ticket>281919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>14:50:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7141"><pk_ticket>281937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>15:20:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7142"><pk_ticket>281994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>17:08:13</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ARTISTICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7143"><pk_ticket>281999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>17:19:12</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7144"><pk_ticket>282029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>18:27:12</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7145"><pk_ticket>282036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>18:48:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7146"><pk_ticket>282038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>18:50:25</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7147"><pk_ticket>282045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>19:13:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7148"><pk_ticket>282048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>19:21:15</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7149"><pk_ticket>282060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>19:48:17</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7150"><pk_ticket>282073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-04T00:00:00</td_created><th_created>22:03:19</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7151"><pk_ticket>282087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>08:23:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7152"><pk_ticket>282179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>09:38:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7153"><pk_ticket>282281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>10:40:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7154"><pk_ticket>282355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>11:25:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7155"><pk_ticket>282367</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>11:34:13</th_created><val_days_resolution>9.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7156"><pk_ticket>282368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>11:34:18</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7157"><pk_ticket>282369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>11:34:21</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7158"><pk_ticket>282426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>12:10:38</th_created><val_days_resolution>7.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7159"><pk_ticket>282430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>12:11:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7160"><pk_ticket>282477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>12:36:04</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7161"><pk_ticket>282486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>12:40:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA TAXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7162"><pk_ticket>282498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>12:48:53</th_created><val_days_resolution>92.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7163"><pk_ticket>282564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>13:30:39</th_created><val_days_resolution>7.55</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7164"><pk_ticket>282639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>14:45:03</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7165"><pk_ticket>282688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>16:25:39</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7166"><pk_ticket>282695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>16:40:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7167"><pk_ticket>282701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>16:59:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7168"><pk_ticket>282734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>18:12:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7169"><pk_ticket>282745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>19:02:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7170"><pk_ticket>282760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>19:51:56</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7171"><pk_ticket>282765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-05T00:00:00</td_created><th_created>20:15:43</th_created><val_days_resolution>4.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PORTES OBERTES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7172"><pk_ticket>282780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>08:13:19</th_created><val_days_resolution>10</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7173"><pk_ticket>282817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>09:07:15</th_created><val_days_resolution>12.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA PLASTICS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7174"><pk_ticket>282865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>09:43:13</th_created><val_days_resolution>2.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL CARRER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7175"><pk_ticket>282867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>09:43:17</th_created><val_days_resolution>2.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7176"><pk_ticket>282903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>10:07:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7177"><pk_ticket>282916</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>10:14:13</th_created><val_days_resolution>2.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7178"><pk_ticket>282927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>10:19:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES MENJADOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7179"><pk_ticket>282928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>10:19:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7180"><pk_ticket>282993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>11:00:41</th_created><val_days_resolution>19.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7181"><pk_ticket>283011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>11:09:15</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7182"><pk_ticket>283044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>11:27:12</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO CONTRACTISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7183"><pk_ticket>283064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>11:40:39</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7184"><pk_ticket>283065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>11:41:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7185"><pk_ticket>283072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>11:44:14</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7186"><pk_ticket>283135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>12:29:13</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7187"><pk_ticket>283217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>13:15:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7188"><pk_ticket>283235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>13:26:20</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7189"><pk_ticket>283251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>13:38:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7190"><pk_ticket>283303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>14:37:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7191"><pk_ticket>283306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>14:47:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7192"><pk_ticket>283308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>14:48:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7193"><pk_ticket>283318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>15:01:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIV</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7194"><pk_ticket>283383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>18:29:13</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7195"><pk_ticket>283406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-06T00:00:00</td_created><th_created>20:46:12</th_created><val_days_resolution>14.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU 2022</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7196"><pk_ticket>283437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>01:03:12</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7197"><pk_ticket>283453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>08:31:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7198"><pk_ticket>283455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>08:33:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7199"><pk_ticket>283457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>08:34:10</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7200"><pk_ticket>283458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>08:35:39</th_created><val_days_resolution>19.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7201"><pk_ticket>283467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>08:47:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7202"><pk_ticket>283482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>08:58:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7203"><pk_ticket>283492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>09:09:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7204"><pk_ticket>283523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>09:33:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO EBM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7205"><pk_ticket>283529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>09:35:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO EBM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7206"><pk_ticket>283587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>10:06:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7207"><pk_ticket>283648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>10:37:31</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7208"><pk_ticket>283674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>10:49:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7209"><pk_ticket>283706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:03:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7210"><pk_ticket>283725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:11:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7211"><pk_ticket>283726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:11:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7212"><pk_ticket>283747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:21:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7213"><pk_ticket>283759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:31:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7214"><pk_ticket>283782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:38:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7215"><pk_ticket>283784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:39:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7216"><pk_ticket>283794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:43:13</th_created><val_days_resolution>3.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7217"><pk_ticket>283800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:47:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO EBM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7218"><pk_ticket>283826</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>11:56:26</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7219"><pk_ticket>283861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>12:13:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7220"><pk_ticket>284029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>13:38:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7221"><pk_ticket>284050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>13:51:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7222"><pk_ticket>284059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>13:55:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7223"><pk_ticket>284071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:03:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7224"><pk_ticket>284081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:15:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7225"><pk_ticket>284089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:24:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7226"><pk_ticket>284090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:25:26</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7227"><pk_ticket>284094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:28:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7228"><pk_ticket>284112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:51:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7229"><pk_ticket>284115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>14:54:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7230"><pk_ticket>284120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>15:04:13</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7231"><pk_ticket>284131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>15:26:18</th_created><val_days_resolution>3.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7232"><pk_ticket>284142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>15:57:12</th_created><val_days_resolution>8.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7233"><pk_ticket>284147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>16:06:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7234"><pk_ticket>284157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>16:26:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7235"><pk_ticket>284179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>17:05:18</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EBM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7236"><pk_ticket>284180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>17:05:56</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7237"><pk_ticket>284211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>18:23:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7238"><pk_ticket>284213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>18:26:12</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7239"><pk_ticket>284214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>18:27:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7240"><pk_ticket>284224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-09T00:00:00</td_created><th_created>18:44:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO TERRASSES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7241"><pk_ticket>284276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>08:36:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7242"><pk_ticket>284350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>09:33:13</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7243"><pk_ticket>284415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>10:13:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7244"><pk_ticket>284473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>10:41:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC GUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7245"><pk_ticket>284500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>10:58:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7246"><pk_ticket>284511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>11:06:13</th_created><val_days_resolution>2.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7247"><pk_ticket>284513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>11:07:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7248"><pk_ticket>284548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>11:27:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7249"><pk_ticket>284567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>11:35:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7250"><pk_ticket>284611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>12:02:18</th_created><val_days_resolution>8.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO SIMULACRE CAP</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="7251"><pk_ticket>284634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>12:14:13</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7252"><pk_ticket>284638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>12:16:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7253"><pk_ticket>284653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>12:25:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7254"><pk_ticket>284655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>12:26:47</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLES BRESSOL</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7255"><pk_ticket>284686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>12:46:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FORMULARI FNMT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7256"><pk_ticket>284726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>13:09:13</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7257"><pk_ticket>284728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>13:10:11</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7258"><pk_ticket>284744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>13:20:39</th_created><val_days_resolution>3.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7259"><pk_ticket>284818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>14:34:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO EBM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7260"><pk_ticket>284828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>14:50:01</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7261"><pk_ticket>284842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>15:30:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7262"><pk_ticket>284846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>15:34:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7263"><pk_ticket>284848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>15:37:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7264"><pk_ticket>284867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>16:33:38</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7265"><pk_ticket>284870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>16:44:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7266"><pk_ticket>284882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>17:12:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7267"><pk_ticket>284889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>17:37:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7268"><pk_ticket>284898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>18:10:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7269"><pk_ticket>284913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-10T00:00:00</td_created><th_created>18:58:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7270"><pk_ticket>284933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>00:15:37</th_created><val_days_resolution>4.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7271"><pk_ticket>284934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>02:15:39</th_created><val_days_resolution>3.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESCOLES BRESSOL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7272"><pk_ticket>284939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>08:10:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7273"><pk_ticket>285024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>09:51:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO EBM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7274"><pk_ticket>285062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>10:19:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7275"><pk_ticket>285163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>11:32:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7276"><pk_ticket>285174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>11:40:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7277"><pk_ticket>285191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>11:48:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7278"><pk_ticket>285194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>11:50:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULACIO ESCOLA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7279"><pk_ticket>285205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>11:58:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7280"><pk_ticket>285214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>12:10:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7281"><pk_ticket>285235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>12:25:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7282"><pk_ticket>285248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>12:33:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7283"><pk_ticket>285262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>12:42:56</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7284"><pk_ticket>285273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>12:59:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7285"><pk_ticket>285348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>14:05:52</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7286"><pk_ticket>285369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>14:39:14</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLUB LECTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7287"><pk_ticket>285371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>14:43:27</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7288"><pk_ticket>285376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>14:49:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7289"><pk_ticket>285377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>14:51:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7290"><pk_ticket>285395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>15:50:18</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7291"><pk_ticket>285407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>16:37:47</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7292"><pk_ticket>285431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>17:53:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7293"><pk_ticket>285436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>18:09:28</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7294"><pk_ticket>285440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>18:15:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERMIS FILMACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7295"><pk_ticket>285458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>19:21:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7296"><pk_ticket>285464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>19:53:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7297"><pk_ticket>285469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-11T00:00:00</td_created><th_created>21:15:38</th_created><val_days_resolution>5.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7298"><pk_ticket>285516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>09:01:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7299"><pk_ticket>285518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>09:04:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7300"><pk_ticket>285582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>09:50:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7301"><pk_ticket>285617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>10:09:12</th_created><val_days_resolution>3.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSESSORAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7302"><pk_ticket>285679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>10:57:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7303"><pk_ticket>285713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>11:18:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7304"><pk_ticket>285717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>11:20:07</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>37</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7305"><pk_ticket>285756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>11:45:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7306"><pk_ticket>285763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>11:52:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7307"><pk_ticket>285788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>12:08:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7308"><pk_ticket>285842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>12:43:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7309"><pk_ticket>285865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>12:56:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7310"><pk_ticket>285897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>13:19:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7311"><pk_ticket>285923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>13:38:42</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7312"><pk_ticket>285986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>15:15:38</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7313"><pk_ticket>285988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>15:20:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7314"><pk_ticket>285989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>15:30:41</th_created><val_days_resolution>8.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7315"><pk_ticket>286001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>16:25:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7316"><pk_ticket>286009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>16:49:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLES BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7317"><pk_ticket>286011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>17:00:44</th_created><val_days_resolution>7.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7318"><pk_ticket>286014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>17:10:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7319"><pk_ticket>286023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>17:31:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7320"><pk_ticket>286026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>17:35:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7321"><pk_ticket>286025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>17:35:44</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7322"><pk_ticket>286039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>18:23:12</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7323"><pk_ticket>286051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>18:53:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7324"><pk_ticket>286060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>19:28:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7325"><pk_ticket>286071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>20:34:13</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ITVM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7326"><pk_ticket>286073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>20:59:13</th_created><val_days_resolution>3.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7327"><pk_ticket>286074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>21:02:16</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7328"><pk_ticket>286077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-12T00:00:00</td_created><th_created>23:49:12</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7329"><pk_ticket>286099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>08:53:00</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7330"><pk_ticket>286142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>09:33:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7331"><pk_ticket>286163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>09:48:38</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7332"><pk_ticket>286164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>09:48:44</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7333"><pk_ticket>286198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>10:16:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7334"><pk_ticket>286214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>10:28:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7335"><pk_ticket>286257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>11:00:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7336"><pk_ticket>286265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>11:05:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSUILTA TARGETA AUTOBUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7337"><pk_ticket>286283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>11:17:43</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7338"><pk_ticket>286308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>11:34:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7339"><pk_ticket>286360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>12:20:10</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7340"><pk_ticket>286394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>12:44:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE DECLARACIO VARIACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7341"><pk_ticket>286403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>12:51:13</th_created><val_days_resolution>4.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7342"><pk_ticket>286420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>13:00:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7343"><pk_ticket>286474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>14:02:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7344"><pk_ticket>286482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>14:18:37</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7345"><pk_ticket>286487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>14:24:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7346"><pk_ticket>286489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>14:35:51</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7347"><pk_ticket>286514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>16:01:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO EBM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7348"><pk_ticket>286527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>17:04:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7349"><pk_ticket>286529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-13T00:00:00</td_created><th_created>17:19:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7350"><pk_ticket>286612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>08:36:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7351"><pk_ticket>286625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>08:52:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7352"><pk_ticket>286636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>09:05:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7353"><pk_ticket>286639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>09:09:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7354"><pk_ticket>286671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>09:33:14</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7355"><pk_ticket>286682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>09:40:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7356"><pk_ticket>286741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:10:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7357"><pk_ticket>286745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:13:15</th_created><val_days_resolution>7.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7358"><pk_ticket>286793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:36:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7359"><pk_ticket>286796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:37:09</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCATMOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7360"><pk_ticket>286815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:45:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7361"><pk_ticket>286843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:57:16</th_created><val_days_resolution>12.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7362"><pk_ticket>286848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>10:58:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7363"><pk_ticket>286855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>11:01:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS MENJADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7364"><pk_ticket>286905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>11:28:31</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7365"><pk_ticket>286920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>11:36:29</th_created><val_days_resolution>3.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7366"><pk_ticket>286928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>11:39:33</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7367"><pk_ticket>286988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>12:05:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7368"><pk_ticket>287034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>12:25:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7369"><pk_ticket>287051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>12:35:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7370"><pk_ticket>287062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>12:38:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7371"><pk_ticket>287102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>13:03:19</th_created><val_days_resolution>4.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7372"><pk_ticket>287109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>13:10:23</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7373"><pk_ticket>287186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>14:01:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7374"><pk_ticket>287188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>14:05:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7375"><pk_ticket>287207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>14:25:21</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7376"><pk_ticket>287219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>14:39:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7377"><pk_ticket>287242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>15:15:16</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7378"><pk_ticket>287244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>15:23:54</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES MENJADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7379"><pk_ticket>287247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>15:26:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7380"><pk_ticket>287255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>15:57:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7381"><pk_ticket>287276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>16:41:57</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7382"><pk_ticket>287281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>16:55:40</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7383"><pk_ticket>287288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>17:08:05</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7384"><pk_ticket>287296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>17:30:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7385"><pk_ticket>287301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>17:44:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="7386"><pk_ticket>287312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>18:05:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA AUTOBUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7387"><pk_ticket>287325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-16T00:00:00</td_created><th_created>18:30:42</th_created><val_days_resolution>3.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7388"><pk_ticket>287375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>06:49:16</th_created><val_days_resolution>6.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7389"><pk_ticket>287384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>08:25:38</th_created><val_days_resolution>6.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7390"><pk_ticket>287465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>09:34:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7391"><pk_ticket>287510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>09:56:16</th_created><val_days_resolution>5.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSFERENCIA LLIC OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7392"><pk_ticket>287511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>09:57:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7393"><pk_ticket>287513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:00:38</th_created><val_days_resolution>37.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSFERENCIA LLIC OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7394"><pk_ticket>287529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:07:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7395"><pk_ticket>287555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:23:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7396"><pk_ticket>287559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:26:12</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7397"><pk_ticket>287577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:34:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7398"><pk_ticket>287587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:38:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7399"><pk_ticket>287597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>10:46:46</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7400"><pk_ticket>287640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>11:07:08</th_created><val_days_resolution>20.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7401"><pk_ticket>287647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>11:11:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PPP</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7402"><pk_ticket>287672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>11:26:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7403"><pk_ticket>287684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>11:33:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7404"><pk_ticket>287809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>12:40:37</th_created><val_days_resolution>10.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7405"><pk_ticket>287954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>14:05:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7406"><pk_ticket>288052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>17:15:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7407"><pk_ticket>288086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>18:52:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7408"><pk_ticket>288110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-17T00:00:00</td_created><th_created>22:39:15</th_created><val_days_resolution>2.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7409"><pk_ticket>288113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>00:39:19</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HIST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7410"><pk_ticket>288226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>09:56:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7411"><pk_ticket>288238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>10:01:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7412"><pk_ticket>288253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>10:10:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7413"><pk_ticket>288274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>10:22:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7414"><pk_ticket>288330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>10:59:18</th_created><val_days_resolution>5.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7415"><pk_ticket>288334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>11:00:39</th_created><val_days_resolution>5.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7416"><pk_ticket>288378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>11:26:45</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7417"><pk_ticket>288394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>11:36:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7418"><pk_ticket>288419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>11:51:14</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7419"><pk_ticket>288521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>13:01:26</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7420"><pk_ticket>288543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>13:19:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7421"><pk_ticket>288604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>14:10:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7422"><pk_ticket>288677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>16:56:31</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7423"><pk_ticket>288719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>19:10:40</th_created><val_days_resolution>4.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONFIRMACIO VISITA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7424"><pk_ticket>288723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>19:28:12</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7425"><pk_ticket>288727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>19:47:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7426"><pk_ticket>288728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>19:59:17</th_created><val_days_resolution>3.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7427"><pk_ticket>288732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-18T00:00:00</td_created><th_created>21:44:12</th_created><val_days_resolution>10.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA USUARI</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7428"><pk_ticket>288736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>06:55:52</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7429"><pk_ticket>288761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>08:57:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7430"><pk_ticket>288778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>09:16:14</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7431"><pk_ticket>288859</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>10:20:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7432"><pk_ticket>288872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>10:24:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7433"><pk_ticket>288917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>10:55:40</th_created><val_days_resolution>8.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7434"><pk_ticket>288926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>10:58:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7435"><pk_ticket>288941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>11:05:41</th_created><val_days_resolution>9.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7436"><pk_ticket>288991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>11:39:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7437"><pk_ticket>289042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>12:07:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7438"><pk_ticket>289044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>12:09:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7439"><pk_ticket>289066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>12:22:40</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7440"><pk_ticket>289145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>13:17:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7441"><pk_ticket>289199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>14:04:15</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7442"><pk_ticket>289289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>17:30:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7443"><pk_ticket>289312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>19:00:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7444"><pk_ticket>289315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-19T00:00:00</td_created><th_created>19:16:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7445"><pk_ticket>289334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>08:00:44</th_created><val_days_resolution>6.31</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="7446"><pk_ticket>289411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>09:35:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DE DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7447"><pk_ticket>289420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>09:40:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7448"><pk_ticket>289460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>10:12:15</th_created><val_days_resolution>4.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7449"><pk_ticket>289493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>10:37:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7450"><pk_ticket>289557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>11:18:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7451"><pk_ticket>289653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>12:28:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7452"><pk_ticket>289654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>12:29:16</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO TALLER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7453"><pk_ticket>289689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>12:59:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7454"><pk_ticket>289703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>13:14:30</th_created><val_days_resolution>60.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7455"><pk_ticket>289757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>14:35:22</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7456"><pk_ticket>289791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>17:28:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7457"><pk_ticket>289801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-20T00:00:00</td_created><th_created>18:18:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7458"><pk_ticket>289836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-21T00:00:00</td_created><th_created>11:02:15</th_created><val_days_resolution>7.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7459"><pk_ticket>289855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-22T00:00:00</td_created><th_created>23:19:13</th_created><val_days_resolution>8.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7460"><pk_ticket>289858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:14:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7461"><pk_ticket>289861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:15:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITARS INSCRIPCIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7462"><pk_ticket>289864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:17:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7463"><pk_ticket>289865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:17:19</th_created><val_days_resolution>8.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7464"><pk_ticket>289866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:19:17</th_created><val_days_resolution>17.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7465"><pk_ticket>289872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:22:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7466"><pk_ticket>289875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:24:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7467"><pk_ticket>289879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:29:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INIDENCIA USUARI CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7468"><pk_ticket>289880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:29:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7469"><pk_ticket>289886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:36:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7470"><pk_ticket>289888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:38:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7471"><pk_ticket>289889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:38:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7472"><pk_ticket>289896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:44:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7473"><pk_ticket>289897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:46:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7474"><pk_ticket>289900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:48:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7475"><pk_ticket>289902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:49:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7476"><pk_ticket>289903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:49:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="7477"><pk_ticket>289913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>08:59:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7478"><pk_ticket>289917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:02:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7479"><pk_ticket>289919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:04:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7480"><pk_ticket>289923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:07:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7481"><pk_ticket>289929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:10:37</th_created><val_days_resolution>17.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7482"><pk_ticket>289932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:12:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7483"><pk_ticket>289933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:13:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7484"><pk_ticket>289934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:13:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7485"><pk_ticket>289935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:14:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7486"><pk_ticket>289943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:19:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7487"><pk_ticket>289944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:20:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7488"><pk_ticket>289945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:21:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7489"><pk_ticket>289948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:22:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7490"><pk_ticket>289951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:22:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7491"><pk_ticket>289952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:23:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7492"><pk_ticket>289953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:24:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7493"><pk_ticket>289954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:24:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7494"><pk_ticket>289957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:25:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7495"><pk_ticket>289958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:25:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7496"><pk_ticket>289959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:26:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7497"><pk_ticket>289960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:27:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7498"><pk_ticket>289961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:27:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7499"><pk_ticket>289962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:27:15</th_created><val_days_resolution>7.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7500"><pk_ticket>289964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:28:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7501"><pk_ticket>289965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:28:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7502"><pk_ticket>289966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:28:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7503"><pk_ticket>289968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:28:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7504"><pk_ticket>289969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:29:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7505"><pk_ticket>289970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:29:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7506"><pk_ticket>289972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:30:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7507"><pk_ticket>289973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:30:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7508"><pk_ticket>289974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:30:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7509"><pk_ticket>289975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:30:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7510"><pk_ticket>289977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:32:16</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7511"><pk_ticket>289978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:32:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7512"><pk_ticket>289979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:33:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7513"><pk_ticket>289980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:33:16</th_created><val_days_resolution>7.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7514"><pk_ticket>289982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:34:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7515"><pk_ticket>289986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:36:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7516"><pk_ticket>289990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:38:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7517"><pk_ticket>289993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:40:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7518"><pk_ticket>289994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:41:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7519"><pk_ticket>290004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:45:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7520"><pk_ticket>290005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:46:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7521"><pk_ticket>290007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:46:16</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7522"><pk_ticket>290009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:47:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7523"><pk_ticket>290011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:49:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7524"><pk_ticket>290016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:51:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7525"><pk_ticket>290019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:53:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7526"><pk_ticket>290026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:58:26</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7527"><pk_ticket>290028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>09:59:13</th_created><val_days_resolution>16.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS AJT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7528"><pk_ticket>290032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:01:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7529"><pk_ticket>290033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:02:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7530"><pk_ticket>290038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:04:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7531"><pk_ticket>290040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:05:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7532"><pk_ticket>290058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:13:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7533"><pk_ticket>290068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:19:21</th_created><val_days_resolution>4.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7534"><pk_ticket>290085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:30:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7535"><pk_ticket>290086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:31:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7536"><pk_ticket>290099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:38:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7537"><pk_ticket>290100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:39:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7538"><pk_ticket>290103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:40:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7539"><pk_ticket>290109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:41:32</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7540"><pk_ticket>290110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:41:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7541"><pk_ticket>290112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:44:16</th_created><val_days_resolution>7.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7542"><pk_ticket>290116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:47:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7543"><pk_ticket>290137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>10:54:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7544"><pk_ticket>290156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:05:33</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA WEB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7545"><pk_ticket>290159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:07:23</th_created><val_days_resolution>2.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7546"><pk_ticket>290161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:07:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7547"><pk_ticket>290165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:10:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7548"><pk_ticket>290170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:12:12</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7549"><pk_ticket>290189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:19:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7550"><pk_ticket>290190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:19:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7551"><pk_ticket>290193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:20:47</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7552"><pk_ticket>290201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:28:27</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7553"><pk_ticket>290205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:32:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7554"><pk_ticket>290206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:33:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7555"><pk_ticket>290211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:35:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7556"><pk_ticket>290214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:36:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7557"><pk_ticket>290224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:42:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7558"><pk_ticket>290233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:46:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7559"><pk_ticket>290240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:50:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7560"><pk_ticket>290244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:53:39</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7561"><pk_ticket>290249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>11:54:52</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7562"><pk_ticket>290267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>12:05:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7563"><pk_ticket>290279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>12:12:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7564"><pk_ticket>290283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>12:14:44</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7565"><pk_ticket>290313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>12:33:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7566"><pk_ticket>290316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>12:37:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7567"><pk_ticket>290336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>12:53:13</th_created><val_days_resolution>4.77</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7568"><pk_ticket>290350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>13:01:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7569"><pk_ticket>290369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>13:21:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7570"><pk_ticket>290392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>13:29:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7571"><pk_ticket>290414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>13:42:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7572"><pk_ticket>290417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>13:43:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7573"><pk_ticket>290441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>13:59:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7574"><pk_ticket>290451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:09:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7575"><pk_ticket>290452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:09:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7576"><pk_ticket>290455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:10:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7577"><pk_ticket>290463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:18:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7578"><pk_ticket>290466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:20:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7579"><pk_ticket>290469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:21:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7580"><pk_ticket>290470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:22:12</th_created><val_days_resolution>11.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7581"><pk_ticket>290472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:22:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7582"><pk_ticket>290473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:23:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7583"><pk_ticket>290474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:24:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7584"><pk_ticket>290475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:26:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7585"><pk_ticket>290479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:27:09</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7586"><pk_ticket>290481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:31:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7587"><pk_ticket>290486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:40:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7588"><pk_ticket>290492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:54:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7589"><pk_ticket>290494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>14:58:16</th_created><val_days_resolution>3.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7590"><pk_ticket>290498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:02:31</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7591"><pk_ticket>290499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:03:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7592"><pk_ticket>290500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:07:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTUDI VIABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7593"><pk_ticket>290503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:20:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7594"><pk_ticket>290508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:39:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7595"><pk_ticket>290509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:40:38</th_created><val_days_resolution>10.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7596"><pk_ticket>290513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>15:54:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTIAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7597"><pk_ticket>290538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>16:30:38</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIÓ CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7598"><pk_ticket>290547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>16:51:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7599"><pk_ticket>290551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>16:59:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7600"><pk_ticket>290554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:02:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENRALETA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7601"><pk_ticket>290555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:02:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7602"><pk_ticket>290560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:17:38</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7603"><pk_ticket>290561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:19:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7604"><pk_ticket>290563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:22:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7605"><pk_ticket>290570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:33:13</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7606"><pk_ticket>290574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:39:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7607"><pk_ticket>290576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:46:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7608"><pk_ticket>290580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:52:13</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITATS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7609"><pk_ticket>290582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:54:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7610"><pk_ticket>290583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>17:56:34</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7611"><pk_ticket>290591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>18:13:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7612"><pk_ticket>290593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>18:15:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7613"><pk_ticket>290607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>18:51:58</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7614"><pk_ticket>290608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>18:52:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7615"><pk_ticket>290611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>18:57:49</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7616"><pk_ticket>290613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>19:02:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7617"><pk_ticket>290625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>19:26:13</th_created><val_days_resolution>6.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7618"><pk_ticket>290628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>19:36:12</th_created><val_days_resolution>10.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7619"><pk_ticket>290630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>19:41:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7620"><pk_ticket>290637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>19:49:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7621"><pk_ticket>290648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>22:30:37</th_created><val_days_resolution>10.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7622"><pk_ticket>290649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>22:57:16</th_created><val_days_resolution>4.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7623"><pk_ticket>290653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-23T00:00:00</td_created><th_created>23:29:17</th_created><val_days_resolution>4.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7624"><pk_ticket>290659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>06:40:40</th_created><val_days_resolution>10.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7625"><pk_ticket>290661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>07:17:16</th_created><val_days_resolution>5.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7626"><pk_ticket>290663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:11:19</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7627"><pk_ticket>290667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:12:10</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7628"><pk_ticket>290668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:12:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7629"><pk_ticket>290669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:12:15</th_created><val_days_resolution>4.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7630"><pk_ticket>290670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:13:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7631"><pk_ticket>290671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:15:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7632"><pk_ticket>290673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:16:47</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7633"><pk_ticket>290675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:17:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7634"><pk_ticket>290676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:17:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7635"><pk_ticket>290677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:17:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7636"><pk_ticket>290680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:21:13</th_created><val_days_resolution>4.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7637"><pk_ticket>290681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:24:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7638"><pk_ticket>290683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:26:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7639"><pk_ticket>290684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:27:33</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7640"><pk_ticket>290685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:27:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7641"><pk_ticket>290686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:28:09</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7642"><pk_ticket>290687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:29:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7643"><pk_ticket>290688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:30:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7644"><pk_ticket>290690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:35:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7645"><pk_ticket>290691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:36:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7646"><pk_ticket>290692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:37:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7647"><pk_ticket>290695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:41:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7648"><pk_ticket>290696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:41:59</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7649"><pk_ticket>290697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:44:14</th_created><val_days_resolution>4.8</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REQUERIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7650"><pk_ticket>290698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:44:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7651"><pk_ticket>290699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:44:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7652"><pk_ticket>290700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:44:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7653"><pk_ticket>290703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:47:25</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7654"><pk_ticket>290708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:51:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7655"><pk_ticket>290709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:52:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7656"><pk_ticket>290711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:54:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7657"><pk_ticket>290712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:55:06</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7658"><pk_ticket>290713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:55:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7659"><pk_ticket>290715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:56:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7660"><pk_ticket>290717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>08:58:33</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7661"><pk_ticket>290722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:02:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7662"><pk_ticket>290729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:09:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7663"><pk_ticket>290732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:11:41</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7664"><pk_ticket>290741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:16:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7665"><pk_ticket>290743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:17:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7666"><pk_ticket>290746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:18:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7667"><pk_ticket>290752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:22:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7668"><pk_ticket>290753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:22:32</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7669"><pk_ticket>290760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:28:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7670"><pk_ticket>290766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:32:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7671"><pk_ticket>290767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:33:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7672"><pk_ticket>290769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:34:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO PRESSUPOST</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7673"><pk_ticket>290774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:35:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7674"><pk_ticket>290776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:35:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7675"><pk_ticket>290780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:37:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7676"><pk_ticket>290796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:46:08</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7677"><pk_ticket>290803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:51:43</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7678"><pk_ticket>290805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:52:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7679"><pk_ticket>290813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>09:59:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7680"><pk_ticket>290814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:00:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7681"><pk_ticket>290815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:00:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7682"><pk_ticket>290816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:00:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7683"><pk_ticket>290818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:01:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7684"><pk_ticket>290822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:03:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7685"><pk_ticket>290839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:11:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7686"><pk_ticket>290846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:16:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCIDENCIA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7687"><pk_ticket>290855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:20:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESCOLES BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7688"><pk_ticket>290861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:26:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7689"><pk_ticket>290867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:29:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7690"><pk_ticket>290876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:32:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7691"><pk_ticket>290885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:38:36</th_created><val_days_resolution>516.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7692"><pk_ticket>290888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:40:43</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7693"><pk_ticket>290891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:41:19</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>53</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7694"><pk_ticket>290894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:42:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7695"><pk_ticket>290896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:42:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7696"><pk_ticket>290913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:50:38</th_created><val_days_resolution>10.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7697"><pk_ticket>290917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>10:52:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7698"><pk_ticket>290926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:00:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7699"><pk_ticket>290931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:04:13</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7700"><pk_ticket>290932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:05:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7701"><pk_ticket>290937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:08:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7702"><pk_ticket>290940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:10:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7703"><pk_ticket>290946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:14:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7704"><pk_ticket>290959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:21:30</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7705"><pk_ticket>290964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:25:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7706"><pk_ticket>290971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:29:16</th_created><val_days_resolution>2.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7707"><pk_ticket>290973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:29:25</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7708"><pk_ticket>290976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:30:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7709"><pk_ticket>290982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:34:57</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7710"><pk_ticket>290990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:38:13</th_created><val_days_resolution>132.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7711"><pk_ticket>291008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:44:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7712"><pk_ticket>291018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:51:12</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7713"><pk_ticket>291020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>11:52:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCIDENCIA CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7714"><pk_ticket>291041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:04:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7715"><pk_ticket>291046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:08:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7716"><pk_ticket>291050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:08:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7717"><pk_ticket>291053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:10:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7718"><pk_ticket>291056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:11:30</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7719"><pk_ticket>291070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:21:16</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNCIACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7720"><pk_ticket>291071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:21:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7721"><pk_ticket>291073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:24:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7722"><pk_ticket>291075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:24:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7723"><pk_ticket>291080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:27:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7724"><pk_ticket>291096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:36:55</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7725"><pk_ticket>291115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:46:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7726"><pk_ticket>291126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:51:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7727"><pk_ticket>291135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:56:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7728"><pk_ticket>291140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>12:58:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7729"><pk_ticket>291149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:03:13</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7730"><pk_ticket>291151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:05:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7731"><pk_ticket>291152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:05:42</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7732"><pk_ticket>291158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:08:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7733"><pk_ticket>291162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:11:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7734"><pk_ticket>291172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:20:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7735"><pk_ticket>291174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:21:15</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7736"><pk_ticket>291195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:32:14</th_created><val_days_resolution>11.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7737"><pk_ticket>291229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>13:59:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7738"><pk_ticket>291231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>14:02:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="7739"><pk_ticket>291239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>14:11:13</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7740"><pk_ticket>291246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>14:17:16</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7741"><pk_ticket>291257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>14:31:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7742"><pk_ticket>291266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>14:49:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7743"><pk_ticket>291267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>14:50:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7744"><pk_ticket>291280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>15:25:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7745"><pk_ticket>291284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>15:32:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7746"><pk_ticket>291287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>15:34:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7747"><pk_ticket>291295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>15:50:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7748"><pk_ticket>291304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>15:59:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7749"><pk_ticket>291310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>16:10:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7750"><pk_ticket>291313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>16:15:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7751"><pk_ticket>291316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>16:18:16</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Actualización de datos d padrón de habitantes</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7752"><pk_ticket>291322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>16:40:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR USUARI CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7753"><pk_ticket>291332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>16:59:14</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7754"><pk_ticket>291334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>17:00:45</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7755"><pk_ticket>291343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>17:17:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7756"><pk_ticket>291346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>17:27:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7757"><pk_ticket>291348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>17:33:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7758"><pk_ticket>291352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>17:38:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7759"><pk_ticket>291353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>17:39:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7760"><pk_ticket>291363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:00:48</th_created><val_days_resolution>6.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MEDIACIO CONCURSAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7761"><pk_ticket>291365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:03:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7762"><pk_ticket>291369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:06:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7763"><pk_ticket>291376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:16:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7764"><pk_ticket>291391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:45:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7765"><pk_ticket>291393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:46:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7766"><pk_ticket>291396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:50:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7767"><pk_ticket>291402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>18:56:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7768"><pk_ticket>291406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>19:02:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7769"><pk_ticket>291408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>19:07:13</th_created><val_days_resolution>6.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE ESPECIFICAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7770"><pk_ticket>291418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>19:20:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7771"><pk_ticket>291427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-24T00:00:00</td_created><th_created>19:43:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7772"><pk_ticket>291444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:04:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7773"><pk_ticket>291449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:06:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7774"><pk_ticket>291451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:07:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7775"><pk_ticket>291453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:09:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7776"><pk_ticket>291454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:12:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7777"><pk_ticket>291457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:17:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7778"><pk_ticket>291462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:29:33</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7779"><pk_ticket>291465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:34:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7780"><pk_ticket>291469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:39:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7781"><pk_ticket>291479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:54:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7782"><pk_ticket>291480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:55:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7783"><pk_ticket>291482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:57:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7784"><pk_ticket>291483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:58:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7785"><pk_ticket>291484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>08:58:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7786"><pk_ticket>291485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:00:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7787"><pk_ticket>291492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:10:40</th_created><val_days_resolution>11.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7788"><pk_ticket>291493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:10:43</th_created><val_days_resolution>5.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7789"><pk_ticket>291495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:11:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7790"><pk_ticket>291497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:14:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7791"><pk_ticket>291507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:20:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7792"><pk_ticket>291509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:21:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7793"><pk_ticket>291510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:23:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7794"><pk_ticket>291512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:23:58</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7795"><pk_ticket>291514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:25:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7796"><pk_ticket>291516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:26:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INTERNA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7797"><pk_ticket>291520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:28:29</th_created><val_days_resolution>5.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7798"><pk_ticket>291521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:28:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7799"><pk_ticket>291524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:31:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7800"><pk_ticket>291530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:36:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7801"><pk_ticket>291533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:38:37</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7802"><pk_ticket>291536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:39:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7803"><pk_ticket>291542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:48:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUDA ACTIVITATS ESTIUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7804"><pk_ticket>291548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:52:14</th_created><val_days_resolution>5.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7805"><pk_ticket>291552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:54:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7806"><pk_ticket>291553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:54:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7807"><pk_ticket>291554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:54:45</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7808"><pk_ticket>291555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:55:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7809"><pk_ticket>291557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:57:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7810"><pk_ticket>291560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:58:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7811"><pk_ticket>291564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>09:59:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7812"><pk_ticket>291566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:00:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7813"><pk_ticket>291568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:01:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7814"><pk_ticket>291585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:09:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7815"><pk_ticket>291595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:13:15</th_created><val_days_resolution>10.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7816"><pk_ticket>291597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:14:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7817"><pk_ticket>291598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:14:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7818"><pk_ticket>291605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:19:11</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7819"><pk_ticket>291610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:26:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7820"><pk_ticket>291614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:28:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7821"><pk_ticket>291618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:30:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7822"><pk_ticket>291630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:37:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7823"><pk_ticket>291633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:39:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7824"><pk_ticket>291644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:44:14</th_created><val_days_resolution>17.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7825"><pk_ticket>291646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:45:07</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7826"><pk_ticket>291649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:45:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7827"><pk_ticket>291653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:46:44</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7828"><pk_ticket>291661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>10:50:43</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7829"><pk_ticket>291683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:05:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7830"><pk_ticket>291684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:06:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7831"><pk_ticket>291691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:16:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7832"><pk_ticket>291698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:20:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7833"><pk_ticket>291710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:26:22</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7834"><pk_ticket>291729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:33:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7835"><pk_ticket>291751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:43:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7836"><pk_ticket>291765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:48:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="7837"><pk_ticket>291768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:49:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7838"><pk_ticket>291771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:50:39</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7839"><pk_ticket>291778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:51:52</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7840"><pk_ticket>291780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>11:52:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7841"><pk_ticket>291795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:01:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7842"><pk_ticket>291797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:02:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7843"><pk_ticket>291808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:08:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7844"><pk_ticket>291809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:08:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7845"><pk_ticket>291824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:17:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7846"><pk_ticket>291825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:17:17</th_created><val_days_resolution>14.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7847"><pk_ticket>291826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:19:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7848"><pk_ticket>291828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:20:24</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7849"><pk_ticket>291831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:21:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7850"><pk_ticket>291833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:24:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CREDITORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7851"><pk_ticket>291836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:28:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7852"><pk_ticket>291847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:35:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7853"><pk_ticket>291855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:38:30</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7854"><pk_ticket>291858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:40:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7855"><pk_ticket>291870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:47:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7856"><pk_ticket>291880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>12:52:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7857"><pk_ticket>291912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>13:10:15</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7858"><pk_ticket>291923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>13:24:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7859"><pk_ticket>291940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>13:34:13</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7860"><pk_ticket>291942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>13:36:16</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="7861"><pk_ticket>291944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>13:36:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA FGC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7862"><pk_ticket>291955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>13:41:24</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7863"><pk_ticket>291987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>14:23:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7864"><pk_ticket>291994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>14:40:20</th_created><val_days_resolution>7.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7865"><pk_ticket>291996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>14:42:31</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7866"><pk_ticket>291997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>14:43:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7867"><pk_ticket>292004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>14:56:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="7868"><pk_ticket>292005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>14:57:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7869"><pk_ticket>292008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>15:01:29</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7870"><pk_ticket>292009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>15:03:13</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7871"><pk_ticket>292016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>15:19:13</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7872"><pk_ticket>292019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>15:24:13</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7873"><pk_ticket>292028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>16:06:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7874"><pk_ticket>292030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>16:09:16</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7875"><pk_ticket>292042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>16:40:51</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7876"><pk_ticket>292045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>16:45:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7877"><pk_ticket>292046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>16:48:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7878"><pk_ticket>292051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>16:59:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7879"><pk_ticket>292059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:12:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7880"><pk_ticket>292063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:20:37</th_created><val_days_resolution>2.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INCRIPCIO</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7881"><pk_ticket>292064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:25:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="7882"><pk_ticket>292066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:27:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7883"><pk_ticket>292071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:33:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO COMPTE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7884"><pk_ticket>292077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:55:02</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7885"><pk_ticket>292078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>17:56:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7886"><pk_ticket>292086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>18:13:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="7887"><pk_ticket>292095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>18:26:52</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7888"><pk_ticket>292105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>18:44:52</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBSCRIPCIO BUTLLETI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7889"><pk_ticket>292112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>19:07:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7890"><pk_ticket>292116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>19:18:22</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7891"><pk_ticket>292120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>19:24:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7892"><pk_ticket>292129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>19:42:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7893"><pk_ticket>292139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>21:00:42</th_created><val_days_resolution>8.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7894"><pk_ticket>292142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>22:08:12</th_created><val_days_resolution>8.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PLATAFORMA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7895"><pk_ticket>292143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>22:33:16</th_created><val_days_resolution>12.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PAGAMENT INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7896"><pk_ticket>292144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-25T00:00:00</td_created><th_created>22:49:17</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7897"><pk_ticket>292145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>00:41:13</th_created><val_days_resolution>8.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7898"><pk_ticket>292147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:04:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7899"><pk_ticket>292153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:13:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7900"><pk_ticket>292154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:16:43</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7901"><pk_ticket>292156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:20:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7902"><pk_ticket>292164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:39:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7903"><pk_ticket>292170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:46:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7904"><pk_ticket>292171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:49:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7905"><pk_ticket>292175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:51:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7906"><pk_ticket>292179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:54:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7907"><pk_ticket>292180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:56:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7908"><pk_ticket>292181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>08:56:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7909"><pk_ticket>292183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:02:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7910"><pk_ticket>292188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:06:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7911"><pk_ticket>292189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:07:43</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7912"><pk_ticket>292193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:09:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7913"><pk_ticket>292194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:10:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7914"><pk_ticket>292196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:11:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7915"><pk_ticket>292201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:12:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7916"><pk_ticket>292202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:13:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7917"><pk_ticket>292203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:14:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7918"><pk_ticket>292205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:15:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7919"><pk_ticket>292206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:15:40</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7920"><pk_ticket>292209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:18:06</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7921"><pk_ticket>292211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:19:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7922"><pk_ticket>292218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:22:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7923"><pk_ticket>292219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:23:56</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7924"><pk_ticket>292220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:24:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7925"><pk_ticket>292226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:25:45</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7926"><pk_ticket>292227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:26:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7927"><pk_ticket>292232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:29:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7928"><pk_ticket>292233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:29:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7929"><pk_ticket>292234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:30:11</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7930"><pk_ticket>292238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:32:16</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7931"><pk_ticket>292244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:34:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7932"><pk_ticket>292246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:35:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7933"><pk_ticket>292251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:38:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7934"><pk_ticket>292255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:40:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7935"><pk_ticket>292257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:41:33</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7936"><pk_ticket>292259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:42:29</th_created><val_days_resolution>13.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7937"><pk_ticket>292263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:44:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7938"><pk_ticket>292267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:45:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7939"><pk_ticket>292271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:47:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7940"><pk_ticket>292274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:49:25</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7941"><pk_ticket>292275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:49:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7942"><pk_ticket>292280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:51:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7943"><pk_ticket>292285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:53:43</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7944"><pk_ticket>292288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:55:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7945"><pk_ticket>292292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:56:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7946"><pk_ticket>292293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>09:58:54</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7947"><pk_ticket>292301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:05:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7948"><pk_ticket>292305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:09:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7949"><pk_ticket>292306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:10:57</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7950"><pk_ticket>292307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:11:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7951"><pk_ticket>292310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:12:15</th_created><val_days_resolution>12.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7952"><pk_ticket>292313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:13:32</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7953"><pk_ticket>292314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:14:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7954"><pk_ticket>292315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:15:20</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7955"><pk_ticket>292320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:18:56</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7956"><pk_ticket>292324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:20:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7957"><pk_ticket>292325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:20:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7958"><pk_ticket>292327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:22:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7959"><pk_ticket>292332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:23:12</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="7960"><pk_ticket>292340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:29:16</th_created><val_days_resolution>13.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="7961"><pk_ticket>292348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:35:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7962"><pk_ticket>292351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:35:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITAT ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7963"><pk_ticket>292353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:35:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7964"><pk_ticket>292357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:38:44</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7965"><pk_ticket>292363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:40:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7966"><pk_ticket>292365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:41:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7967"><pk_ticket>292367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:43:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7968"><pk_ticket>292387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:53:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7969"><pk_ticket>292394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>10:55:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7970"><pk_ticket>292399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:00:40</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7971"><pk_ticket>292400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:00:41</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7972"><pk_ticket>292405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:02:14</th_created><val_days_resolution>9.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7973"><pk_ticket>292408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:03:12</th_created><val_days_resolution>9.65</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7974"><pk_ticket>292427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:12:09</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7975"><pk_ticket>292428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:12:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7976"><pk_ticket>292436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:16:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7977"><pk_ticket>292437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:17:56</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7978"><pk_ticket>292442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:19:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7979"><pk_ticket>292443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:20:38</th_created><val_days_resolution>9.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7980"><pk_ticket>292445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:21:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7981"><pk_ticket>292451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:24:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7982"><pk_ticket>292456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:26:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7983"><pk_ticket>292462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:30:02</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7984"><pk_ticket>292463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:30:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7985"><pk_ticket>292484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:40:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7986"><pk_ticket>292485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:40:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7987"><pk_ticket>292488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:41:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7988"><pk_ticket>292490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:43:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7989"><pk_ticket>292491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:43:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7990"><pk_ticket>292503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:50:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7991"><pk_ticket>292505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:50:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7992"><pk_ticket>292512</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:54:32</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7993"><pk_ticket>292516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>11:56:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7994"><pk_ticket>292529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:02:15</th_created><val_days_resolution>19.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7995"><pk_ticket>292533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:03:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7996"><pk_ticket>292540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:07:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7997"><pk_ticket>292546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:10:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTACIO MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="7998"><pk_ticket>292554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:17:34</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="7999"><pk_ticket>292563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:24:55</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8000"><pk_ticket>292567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:26:16</th_created><val_days_resolution>16.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8001"><pk_ticket>292571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:28:04</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8002"><pk_ticket>292585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:36:18</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENICA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8003"><pk_ticket>292589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:38:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8004"><pk_ticket>292598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:41:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8005"><pk_ticket>292600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:43:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8006"><pk_ticket>292603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:44:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8007"><pk_ticket>292610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>12:45:51</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8008"><pk_ticket>292653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:10:43</th_created><val_days_resolution>15.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8009"><pk_ticket>292665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:15:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8010"><pk_ticket>292671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:19:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8011"><pk_ticket>292690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:29:48</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8012"><pk_ticket>292696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:33:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8013"><pk_ticket>292706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:36:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8014"><pk_ticket>292710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:39:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8015"><pk_ticket>292716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>13:42:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8016"><pk_ticket>292753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:05:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8017"><pk_ticket>292757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:08:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8018"><pk_ticket>292758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:08:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8019"><pk_ticket>292759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:08:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8020"><pk_ticket>292761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:09:16</th_created><val_days_resolution>11.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8021"><pk_ticket>292777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:29:54</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8022"><pk_ticket>292788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:51:17</th_created><val_days_resolution>14.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8023"><pk_ticket>292790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:53:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8024"><pk_ticket>292792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:56:16</th_created><val_days_resolution>14.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8025"><pk_ticket>292793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>14:57:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8026"><pk_ticket>292808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>15:44:03</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8027"><pk_ticket>292811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>15:50:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8028"><pk_ticket>292813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>15:55:38</th_created><val_days_resolution>8.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8029"><pk_ticket>292820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>16:07:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8030"><pk_ticket>292832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>16:46:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8031"><pk_ticket>292833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>16:50:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8032"><pk_ticket>292835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>16:58:15</th_created><val_days_resolution>12.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8033"><pk_ticket>292842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:10:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8034"><pk_ticket>292844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:14:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8035"><pk_ticket>292846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:21:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8036"><pk_ticket>292847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:24:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8037"><pk_ticket>292850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:28:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8038"><pk_ticket>292853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:32:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8039"><pk_ticket>292854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:33:12</th_created><val_days_resolution>19.27</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8040"><pk_ticket>292855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:37:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8041"><pk_ticket>292856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:37:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8042"><pk_ticket>292861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:46:40</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8043"><pk_ticket>292865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:55:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8044"><pk_ticket>292867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>17:59:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8045"><pk_ticket>292869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:10:41</th_created><val_days_resolution>11.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8046"><pk_ticket>292870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:10:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8047"><pk_ticket>292873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:14:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8048"><pk_ticket>292874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:18:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8049"><pk_ticket>292877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:24:15</th_created><val_days_resolution>11.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8050"><pk_ticket>292881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:33:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8051"><pk_ticket>292882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:36:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8052"><pk_ticket>292885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:40:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8053"><pk_ticket>292886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:43:58</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8054"><pk_ticket>292887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:45:55</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8055"><pk_ticket>292889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:47:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8056"><pk_ticket>292890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:50:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8057"><pk_ticket>292891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>18:52:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8058"><pk_ticket>292896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:01:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8059"><pk_ticket>292899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:06:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8060"><pk_ticket>292902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:13:12</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8061"><pk_ticket>292907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:28:54</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8062"><pk_ticket>292911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:38:58</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8063"><pk_ticket>292915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:50:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8064"><pk_ticket>292917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-26T00:00:00</td_created><th_created>19:57:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8065"><pk_ticket>292944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>08:58:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8066"><pk_ticket>292952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:04:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8067"><pk_ticket>292958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:13:11</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8068"><pk_ticket>292959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:13:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8069"><pk_ticket>292963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:17:39</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8070"><pk_ticket>292969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:23:08</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8071"><pk_ticket>292972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:24:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8072"><pk_ticket>292975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:27:16</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8073"><pk_ticket>292983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:33:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8074"><pk_ticket>292986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:35:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8075"><pk_ticket>292990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:37:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8076"><pk_ticket>292992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:38:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8077"><pk_ticket>292996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:42:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8078"><pk_ticket>293014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:51:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8079"><pk_ticket>293021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>09:56:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8080"><pk_ticket>293040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:06:45</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8081"><pk_ticket>293044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:10:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8082"><pk_ticket>293052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:13:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8083"><pk_ticket>293055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:15:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8084"><pk_ticket>293057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:18:09</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8085"><pk_ticket>293079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:37:17</th_created><val_days_resolution>19.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8086"><pk_ticket>293087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:46:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8087"><pk_ticket>293092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>10:49:13</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8088"><pk_ticket>293114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:01:41</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASLAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8089"><pk_ticket>293118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:03:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8090"><pk_ticket>293130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:10:58</th_created><val_days_resolution>3.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8091"><pk_ticket>293138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:16:54</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8092"><pk_ticket>293140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:18:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8093"><pk_ticket>293148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:23:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8094"><pk_ticket>293161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:32:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8095"><pk_ticket>293166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:36:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8096"><pk_ticket>293178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:42:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8097"><pk_ticket>293183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:45:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8098"><pk_ticket>293187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>11:49:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8099"><pk_ticket>293213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:04:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8100"><pk_ticket>293222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:09:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8101"><pk_ticket>293229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:16:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8102"><pk_ticket>293251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:28:47</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8103"><pk_ticket>293254</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:30:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8104"><pk_ticket>293273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:44:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8105"><pk_ticket>293286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:54:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8106"><pk_ticket>293290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>12:57:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8107"><pk_ticket>293299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>13:04:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8108"><pk_ticket>293312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>13:13:28</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8109"><pk_ticket>293327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>13:22:32</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8110"><pk_ticket>293343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>13:33:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8111"><pk_ticket>293375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>14:19:20</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8112"><pk_ticket>293380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>14:47:18</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8113"><pk_ticket>293381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>14:47:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8114"><pk_ticket>293408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>16:45:00</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8115"><pk_ticket>293414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>17:00:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8116"><pk_ticket>293423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>18:08:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8117"><pk_ticket>293424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>18:12:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8118"><pk_ticket>293425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>18:15:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8119"><pk_ticket>293431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>18:54:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8120"><pk_ticket>293435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>19:11:59</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8121"><pk_ticket>293437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>19:18:03</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8122"><pk_ticket>293450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-27T00:00:00</td_created><th_created>23:16:12</th_created><val_days_resolution>10.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8123"><pk_ticket>293455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-28T00:00:00</td_created><th_created>11:00:41</th_created><val_days_resolution>11.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8124"><pk_ticket>293471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-29T00:00:00</td_created><th_created>22:59:18</th_created><val_days_resolution>12.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8125"><pk_ticket>293479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>07:48:13</th_created><val_days_resolution>6.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8126"><pk_ticket>293487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>08:15:23</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8127"><pk_ticket>293494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>08:30:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULAR CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8128"><pk_ticket>293505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>08:46:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8129"><pk_ticket>293600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>09:55:36</th_created><val_days_resolution>4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8130"><pk_ticket>293606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>09:59:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SERVEI RECOLLIDA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8131"><pk_ticket>293616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>10:04:12</th_created><val_days_resolution>3.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8132"><pk_ticket>293659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>10:36:15</th_created><val_days_resolution>14.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8133"><pk_ticket>293677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>10:44:19</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8134"><pk_ticket>293715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>11:05:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8135"><pk_ticket>293727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>11:10:03</th_created><val_days_resolution>3.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8136"><pk_ticket>293733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>11:14:13</th_created><val_days_resolution>28.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8137"><pk_ticket>293817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>11:50:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8138"><pk_ticket>293840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>12:01:27</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8139"><pk_ticket>293848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>12:05:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8140"><pk_ticket>293856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>12:10:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8141"><pk_ticket>293882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>12:21:41</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8142"><pk_ticket>293893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>12:29:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8143"><pk_ticket>294017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>13:39:13</th_created><val_days_resolution>5.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8144"><pk_ticket>294021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>13:42:33</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8145"><pk_ticket>294027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>13:45:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8146"><pk_ticket>294044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>13:58:14</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8147"><pk_ticket>294063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>14:13:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FULL PADRONAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8148"><pk_ticket>294072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>14:22:12</th_created><val_days_resolution>60.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8149"><pk_ticket>294098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>15:15:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8150"><pk_ticket>294099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>15:20:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8151"><pk_ticket>294112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>15:58:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8152"><pk_ticket>294113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>16:01:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8153"><pk_ticket>294123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>16:25:36</th_created><val_days_resolution>2.55</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8154"><pk_ticket>294137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>16:52:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8155"><pk_ticket>294138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>16:58:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8156"><pk_ticket>294183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>18:25:53</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8157"><pk_ticket>294202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-30T00:00:00</td_created><th_created>18:58:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8158"><pk_ticket>294232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>07:35:38</th_created><val_days_resolution>4.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8159"><pk_ticket>294233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>08:04:13</th_created><val_days_resolution>12.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8160"><pk_ticket>294237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>08:11:47</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8161"><pk_ticket>294277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>09:11:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8162"><pk_ticket>294279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>09:12:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8163"><pk_ticket>294283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>09:14:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8164"><pk_ticket>294327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>09:41:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8165"><pk_ticket>294380</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>10:15:00</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLACA GUAL</txt_summary><val_time_spent>36</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8166"><pk_ticket>294413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>10:35:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8167"><pk_ticket>294445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>10:52:07</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8168"><pk_ticket>294489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>11:14:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8169"><pk_ticket>294512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>11:25:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8170"><pk_ticket>294548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>11:42:14</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8171"><pk_ticket>294637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>12:37:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="8172"><pk_ticket>294643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>12:41:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8173"><pk_ticket>294747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>14:04:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8174"><pk_ticket>294754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>14:10:21</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8175"><pk_ticket>294767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>14:29:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8176"><pk_ticket>294797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>15:38:13</th_created><val_days_resolution>30.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCION CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8177"><pk_ticket>294802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>15:52:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8178"><pk_ticket>294806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>15:59:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8179"><pk_ticket>294832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>17:05:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8180"><pk_ticket>294837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>17:14:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8181"><pk_ticket>294850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>17:51:01</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8182"><pk_ticket>294859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>18:12:57</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8183"><pk_ticket>294866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>18:27:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8184"><pk_ticket>294871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>18:38:13</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8185"><pk_ticket>294874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>18:40:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8186"><pk_ticket>294887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>19:19:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8187"><pk_ticket>294895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-05-31T00:00:00</td_created><th_created>21:05:39</th_created><val_days_resolution>26.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8188"><pk_ticket>294904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>00:35:37</th_created><val_days_resolution>16.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCSRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8189"><pk_ticket>294908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>07:31:17</th_created><val_days_resolution>6.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULAR MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8190"><pk_ticket>295003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>09:38:04</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8191"><pk_ticket>295024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>09:51:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD PLANOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8192"><pk_ticket>295038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>09:57:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8193"><pk_ticket>295040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>09:58:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8194"><pk_ticket>295086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>10:19:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8195"><pk_ticket>295098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>10:25:53</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8196"><pk_ticket>295127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>10:42:22</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8197"><pk_ticket>295168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:01:42</th_created><val_days_resolution>15.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8198"><pk_ticket>295177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:05:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8199"><pk_ticket>295178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:05:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DEPARTAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8200"><pk_ticket>295191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:14:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RESIDENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8201"><pk_ticket>295224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:31:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8202"><pk_ticket>295227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:32:38</th_created><val_days_resolution>5.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8203"><pk_ticket>295237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>11:37:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8204"><pk_ticket>295303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:09:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8205"><pk_ticket>295322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:19:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8206"><pk_ticket>295330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:24:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8207"><pk_ticket>295338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:28:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8208"><pk_ticket>295346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:32:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8209"><pk_ticket>295374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:44:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8210"><pk_ticket>295393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>12:56:37</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8211"><pk_ticket>295442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>13:20:49</th_created><val_days_resolution>12.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8212"><pk_ticket>295450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>13:22:32</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8213"><pk_ticket>295467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>13:28:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8214"><pk_ticket>295495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>13:41:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8215"><pk_ticket>295502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>13:46:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8216"><pk_ticket>295526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>14:09:57</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8217"><pk_ticket>295532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>14:28:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8218"><pk_ticket>295539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>14:37:40</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8219"><pk_ticket>295552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>15:31:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8220"><pk_ticket>295588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>16:55:41</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8221"><pk_ticket>295594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>17:10:42</th_created><val_days_resolution>9.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8222"><pk_ticket>295598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>17:19:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8223"><pk_ticket>295620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>18:08:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8224"><pk_ticket>295642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-01T00:00:00</td_created><th_created>19:04:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8225"><pk_ticket>295663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>01:14:39</th_created><val_days_resolution>9.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CESSIO VEHICLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8226"><pk_ticket>295756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>09:22:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8227"><pk_ticket>295847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>10:10:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8228"><pk_ticket>295900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>10:41:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8229"><pk_ticket>295919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>10:51:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8230"><pk_ticket>295958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>11:12:11</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8231"><pk_ticket>296008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>11:35:48</th_created><val_days_resolution>11.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8232"><pk_ticket>296022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>11:42:10</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANTECEDENTS PENALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8233"><pk_ticket>296035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>11:47:03</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8234"><pk_ticket>296053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>12:02:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8235"><pk_ticket>296080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>12:15:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8236"><pk_ticket>296093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>12:21:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8237"><pk_ticket>296105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>12:28:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8238"><pk_ticket>296113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>12:32:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8239"><pk_ticket>296193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>13:18:37</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8240"><pk_ticket>296241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>13:57:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8241"><pk_ticket>296255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>14:06:51</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8242"><pk_ticket>296296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>14:58:38</th_created><val_days_resolution>10.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCSRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8243"><pk_ticket>296317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>16:32:42</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES ACTIVITATS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8244"><pk_ticket>296323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>16:56:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8245"><pk_ticket>296333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>17:26:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8246"><pk_ticket>296339</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>17:49:16</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8247"><pk_ticket>296360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>18:43:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8248"><pk_ticket>296363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-02T00:00:00</td_created><th_created>18:46:31</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDAT ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8249"><pk_ticket>296383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>08:05:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8250"><pk_ticket>296470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>09:30:02</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8251"><pk_ticket>296472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>09:30:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8252"><pk_ticket>296527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>10:04:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8253"><pk_ticket>296539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>10:10:19</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8254"><pk_ticket>296598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>10:39:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8255"><pk_ticket>296641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>11:09:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8256"><pk_ticket>296652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>11:16:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8257"><pk_ticket>296692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>11:47:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8258"><pk_ticket>296693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>11:47:53</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8259"><pk_ticket>296694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>11:48:40</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8260"><pk_ticket>296702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>11:55:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8261"><pk_ticket>296728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>12:12:59</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8262"><pk_ticket>296740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>12:15:43</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INCSRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8263"><pk_ticket>296751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>12:22:11</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8264"><pk_ticket>296838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>13:15:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8265"><pk_ticket>296928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>14:44:50</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8266"><pk_ticket>296954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>16:11:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8267"><pk_ticket>296967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>17:42:40</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="8268"><pk_ticket>296973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-03T00:00:00</td_created><th_created>18:29:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8269"><pk_ticket>296999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-04T00:00:00</td_created><th_created>20:55:44</th_created><val_days_resolution>15.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8270"><pk_ticket>297058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-06T00:00:00</td_created><th_created>17:42:42</th_created><val_days_resolution>9.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8271"><pk_ticket>297210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>09:54:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8272"><pk_ticket>297229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>10:04:38</th_created><val_days_resolution>13.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8273"><pk_ticket>297230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>10:05:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8274"><pk_ticket>297253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>10:14:21</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8275"><pk_ticket>297259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>10:16:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8276"><pk_ticket>297321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>10:46:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8277"><pk_ticket>297338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>10:52:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8278"><pk_ticket>297372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>11:03:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8279"><pk_ticket>297412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>11:23:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8280"><pk_ticket>297484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>12:03:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8281"><pk_ticket>297486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>12:03:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8282"><pk_ticket>297522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>12:22:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8283"><pk_ticket>297570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>12:46:31</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8284"><pk_ticket>297664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>13:34:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8285"><pk_ticket>297706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>14:00:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8286"><pk_ticket>297720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>14:13:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8287"><pk_ticket>297732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>14:26:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8288"><pk_ticket>297749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>14:50:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BO JOVE LLOGUER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="8289"><pk_ticket>297751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>14:51:16</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8290"><pk_ticket>297754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>14:55:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8291"><pk_ticket>297758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>15:02:47</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8292"><pk_ticket>297803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>16:32:15</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8293"><pk_ticket>297806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>16:43:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8294"><pk_ticket>297808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>16:44:43</th_created><val_days_resolution>17.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8295"><pk_ticket>297817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>16:57:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8296"><pk_ticket>297823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>17:10:22</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSPORT GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8297"><pk_ticket>297837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>17:29:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8298"><pk_ticket>297847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>17:43:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8299"><pk_ticket>297853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>17:56:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8300"><pk_ticket>297873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>18:27:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8301"><pk_ticket>297880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-07T00:00:00</td_created><th_created>18:45:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8302"><pk_ticket>297947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>08:58:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8303"><pk_ticket>297986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>09:24:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8304"><pk_ticket>298056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>10:09:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8305"><pk_ticket>298070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>10:14:16</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8306"><pk_ticket>298117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>10:35:41</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8307"><pk_ticket>298142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>10:48:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8308"><pk_ticket>298147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>10:51:32</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8309"><pk_ticket>298262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>11:43:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8310"><pk_ticket>298278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>11:51:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8311"><pk_ticket>298292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>11:56:56</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8312"><pk_ticket>298336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>12:22:40</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8313"><pk_ticket>298493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>13:48:41</th_created><val_days_resolution>13.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8314"><pk_ticket>298605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>16:17:30</th_created><val_days_resolution>14.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8315"><pk_ticket>298646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>17:27:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8316"><pk_ticket>298662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>17:53:42</th_created><val_days_resolution>9.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8317"><pk_ticket>298670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:05:00</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8318"><pk_ticket>298672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:06:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8319"><pk_ticket>298676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:09:39</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8320"><pk_ticket>298684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:20:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8321"><pk_ticket>298686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:20:50</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8322"><pk_ticket>298696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:34:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO ACTVITAT ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8323"><pk_ticket>298699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:39:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8324"><pk_ticket>298703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:44:10</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO QUEIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8325"><pk_ticket>298710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>18:52:41</th_created><val_days_resolution>10.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8326"><pk_ticket>298716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>19:02:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8327"><pk_ticket>298729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>19:21:11</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8328"><pk_ticket>298734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>19:25:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CEM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8329"><pk_ticket>298746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>19:48:44</th_created><val_days_resolution>8.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTUALITZACIO DADES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8330"><pk_ticket>298747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-08T00:00:00</td_created><th_created>19:50:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8331"><pk_ticket>298761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>08:00:49</th_created><val_days_resolution>4.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8332"><pk_ticket>298770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>08:13:29</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8333"><pk_ticket>298771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>08:15:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8334"><pk_ticket>298862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>09:37:59</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8335"><pk_ticket>298885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>09:51:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="8336"><pk_ticket>298905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>09:59:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8337"><pk_ticket>298919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:10:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8338"><pk_ticket>298920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:10:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8339"><pk_ticket>298941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:23:01</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8340"><pk_ticket>298945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:24:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8341"><pk_ticket>298959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:32:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8342"><pk_ticket>298976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:40:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8343"><pk_ticket>298977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:41:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8344"><pk_ticket>299005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:56:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8345"><pk_ticket>299011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>10:59:55</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8346"><pk_ticket>299059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>11:29:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8347"><pk_ticket>299110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>12:00:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8348"><pk_ticket>299185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>12:36:58</th_created><val_days_resolution>3.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8349"><pk_ticket>299205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>12:51:02</th_created><val_days_resolution>9.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8350"><pk_ticket>299208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>12:51:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8351"><pk_ticket>299228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>13:06:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8352"><pk_ticket>299252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>13:24:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8353"><pk_ticket>299281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>13:41:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8354"><pk_ticket>299390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>17:53:00</th_created><val_days_resolution>7.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8355"><pk_ticket>299393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>18:07:58</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8356"><pk_ticket>299394</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>18:08:55</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8357"><pk_ticket>299396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>18:12:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8358"><pk_ticket>299412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>18:59:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8359"><pk_ticket>299423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-09T00:00:00</td_created><th_created>19:50:58</th_created><val_days_resolution>5.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8360"><pk_ticket>299448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>08:34:19</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8361"><pk_ticket>299453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>08:46:57</th_created><val_days_resolution>8.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APARCAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8362"><pk_ticket>299508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>09:34:58</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8363"><pk_ticket>299516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>09:41:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8364"><pk_ticket>299522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>09:46:01</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8365"><pk_ticket>299554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>10:08:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8366"><pk_ticket>299567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>10:19:56</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8367"><pk_ticket>299650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>11:02:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIATR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8368"><pk_ticket>299661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>11:08:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8369"><pk_ticket>299717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>11:42:09</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8370"><pk_ticket>299802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>12:32:37</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8371"><pk_ticket>299861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>13:10:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8372"><pk_ticket>299972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>15:37:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8373"><pk_ticket>299995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>17:15:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULACIO ESCOLA BRESSOL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8374"><pk_ticket>300008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>17:58:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8375"><pk_ticket>300015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>18:23:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8376"><pk_ticket>300018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>18:34:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8377"><pk_ticket>300032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>19:35:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FUMIGACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8378"><pk_ticket>300036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-10T00:00:00</td_created><th_created>20:01:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8379"><pk_ticket>300044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-11T00:00:00</td_created><th_created>07:53:06</th_created><val_days_resolution>5.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8380"><pk_ticket>300122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>09:04:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8381"><pk_ticket>300260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>10:24:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8382"><pk_ticket>300270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>10:28:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8383"><pk_ticket>300341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>11:02:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8384"><pk_ticket>300371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>11:16:01</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8385"><pk_ticket>300406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>11:33:58</th_created><val_days_resolution>6.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8386"><pk_ticket>300446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>11:51:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8387"><pk_ticket>300499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>12:19:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8388"><pk_ticket>300503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>12:20:58</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8389"><pk_ticket>300631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>13:31:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8390"><pk_ticket>300649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>13:38:26</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8391"><pk_ticket>300658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>13:45:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8392"><pk_ticket>300715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>14:43:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8393"><pk_ticket>300726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>14:53:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8394"><pk_ticket>300767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>16:46:58</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8395"><pk_ticket>300782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>17:11:47</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8396"><pk_ticket>300792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>17:24:58</th_created><val_days_resolution>8.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8397"><pk_ticket>300795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>17:26:58</th_created><val_days_resolution>8.53</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8398"><pk_ticket>300797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>17:32:58</th_created><val_days_resolution>8.45</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8399"><pk_ticket>300818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>18:02:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8400"><pk_ticket>300819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>18:02:58</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8401"><pk_ticket>300823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>18:05:57</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8402"><pk_ticket>300826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>18:15:56</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8403"><pk_ticket>300857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>19:18:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO DOC DADES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8404"><pk_ticket>300859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>19:19:58</th_created><val_days_resolution>4.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8405"><pk_ticket>300873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-13T00:00:00</td_created><th_created>22:39:57</th_created><val_days_resolution>2.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8406"><pk_ticket>300877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>07:36:02</th_created><val_days_resolution>6.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ABONAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8407"><pk_ticket>300893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>08:35:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8408"><pk_ticket>300897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>08:45:57</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8409"><pk_ticket>300958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>09:33:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8410"><pk_ticket>301006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:02:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8411"><pk_ticket>301026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:13:44</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8412"><pk_ticket>301044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:22:19</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITATR INSCRIPCIONS CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8413"><pk_ticket>301050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:24:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8414"><pk_ticket>301051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:24:48</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8415"><pk_ticket>301104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:47:00</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8416"><pk_ticket>301106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>10:49:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8417"><pk_ticket>301140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>11:12:01</th_created><val_days_resolution>12.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8418"><pk_ticket>301181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>11:33:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8419"><pk_ticket>301199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>11:47:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8420"><pk_ticket>301215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>11:57:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8421"><pk_ticket>301225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>12:02:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8422"><pk_ticket>301298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>12:39:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8423"><pk_ticket>301323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>12:52:07</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8424"><pk_ticket>301333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>12:57:59</th_created><val_days_resolution>11.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8425"><pk_ticket>301352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>13:08:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8426"><pk_ticket>301379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>13:24:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8427"><pk_ticket>301396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>13:35:13</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8428"><pk_ticket>301441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>14:08:59</th_created><val_days_resolution>11.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LOCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8429"><pk_ticket>301444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>14:11:04</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PERFIL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8430"><pk_ticket>301472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>14:58:02</th_created><val_days_resolution>12.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US LOCAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8431"><pk_ticket>301496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>15:57:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8432"><pk_ticket>301510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>16:39:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8433"><pk_ticket>301523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>17:08:58</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8434"><pk_ticket>301537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>17:43:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8435"><pk_ticket>301543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>17:52:58</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8436"><pk_ticket>301544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>17:55:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8437"><pk_ticket>301576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-14T00:00:00</td_created><th_created>18:58:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8438"><pk_ticket>301699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>09:51:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8439"><pk_ticket>301723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>10:07:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8440"><pk_ticket>301745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>10:19:21</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8441"><pk_ticket>301770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>10:38:43</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8442"><pk_ticket>301806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>11:04:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8443"><pk_ticket>301810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>11:06:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8444"><pk_ticket>301824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>11:20:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO REPRESENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8445"><pk_ticket>301851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>11:35:41</th_created><val_days_resolution>3.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8446"><pk_ticket>301899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:04:05</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>60</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8447"><pk_ticket>301920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:18:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8448"><pk_ticket>301927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:22:06</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8449"><pk_ticket>301936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:28:37</th_created><val_days_resolution>4.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8450"><pk_ticket>301957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:38:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8451"><pk_ticket>301969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:47:33</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8452"><pk_ticket>301971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>12:47:56</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8453"><pk_ticket>302005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>13:13:40</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8454"><pk_ticket>302039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>13:35:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8455"><pk_ticket>302068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>13:59:51</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="8456"><pk_ticket>302100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>14:48:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8457"><pk_ticket>302107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>15:00:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8458"><pk_ticket>302111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>15:06:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8459"><pk_ticket>302117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>15:27:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8460"><pk_ticket>302171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>17:22:40</th_created><val_days_resolution>25.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8461"><pk_ticket>302182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>17:41:33</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8462"><pk_ticket>302222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>19:18:40</th_created><val_days_resolution>10.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8463"><pk_ticket>302231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-15T00:00:00</td_created><th_created>19:56:40</th_created><val_days_resolution>10.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8464"><pk_ticket>302255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>08:23:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8465"><pk_ticket>302346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>09:34:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8466"><pk_ticket>302434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>10:19:43</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8467"><pk_ticket>302440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>10:23:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8468"><pk_ticket>302463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>10:34:39</th_created><val_days_resolution>2.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8469"><pk_ticket>302591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>11:48:53</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8470"><pk_ticket>302625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>12:05:43</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8471"><pk_ticket>302678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>12:35:40</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8472"><pk_ticket>302690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>12:46:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8473"><pk_ticket>302731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>13:06:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8474"><pk_ticket>302804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>13:54:37</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8475"><pk_ticket>302890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>16:38:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8476"><pk_ticket>302901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>17:13:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8477"><pk_ticket>302915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>17:33:42</th_created><val_days_resolution>11.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8478"><pk_ticket>302918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>17:37:37</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8479"><pk_ticket>302945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>18:31:38</th_created><val_days_resolution>4.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8480"><pk_ticket>302950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>18:42:38</th_created><val_days_resolution>7.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8481"><pk_ticket>302969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>19:40:41</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8482"><pk_ticket>302975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>19:56:55</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8483"><pk_ticket>302977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>20:23:41</th_created><val_days_resolution>8.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8484"><pk_ticket>302978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-16T00:00:00</td_created><th_created>20:29:37</th_created><val_days_resolution>8.83</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8485"><pk_ticket>303001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>08:30:43</th_created><val_days_resolution>5.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8486"><pk_ticket>303009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>08:36:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8487"><pk_ticket>303028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>08:55:50</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8488"><pk_ticket>303032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>08:58:37</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8489"><pk_ticket>303042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>09:07:37</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8490"><pk_ticket>303111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>09:54:36</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8491"><pk_ticket>303258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>11:08:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8492"><pk_ticket>303287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>11:31:06</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8493"><pk_ticket>303349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>12:05:43</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FITXA CREDITORS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8494"><pk_ticket>303415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>12:47:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8495"><pk_ticket>303450</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>13:16:34</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8496"><pk_ticket>303469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>13:29:48</th_created><val_days_resolution>3.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8497"><pk_ticket>303492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>13:45:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8498"><pk_ticket>303506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>14:01:27</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8499"><pk_ticket>303517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>14:14:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8500"><pk_ticket>303552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>16:23:36</th_created><val_days_resolution>4.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8501"><pk_ticket>303572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>17:25:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8502"><pk_ticket>303595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-17T00:00:00</td_created><th_created>19:02:37</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8503"><pk_ticket>303629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-19T00:00:00</td_created><th_created>20:34:40</th_created><val_days_resolution>9.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8504"><pk_ticket>303660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>08:34:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8505"><pk_ticket>303696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>09:15:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8506"><pk_ticket>303700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>09:16:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8507"><pk_ticket>303721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>09:30:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8508"><pk_ticket>303731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>09:37:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8509"><pk_ticket>303771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>09:58:40</th_created><val_days_resolution>8.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8510"><pk_ticket>303801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>10:13:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8511"><pk_ticket>303809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>10:17:39</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8512"><pk_ticket>303825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>10:27:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8513"><pk_ticket>303831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>10:29:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8514"><pk_ticket>303864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>10:46:36</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8515"><pk_ticket>303934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>11:20:42</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8516"><pk_ticket>303978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>11:48:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8517"><pk_ticket>304011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>12:02:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8518"><pk_ticket>304057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>12:28:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8519"><pk_ticket>304082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>12:43:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8520"><pk_ticket>304088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>12:48:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8521"><pk_ticket>304102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>12:53:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8522"><pk_ticket>304129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>13:10:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8523"><pk_ticket>304141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>13:19:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8524"><pk_ticket>304142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>13:20:42</th_created><val_days_resolution>3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8525"><pk_ticket>304159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>13:34:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8526"><pk_ticket>304255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>15:15:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8527"><pk_ticket>304261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>15:28:39</th_created><val_days_resolution>3.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8528"><pk_ticket>304282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>16:30:43</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8529"><pk_ticket>304285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>16:37:37</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US LOCAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8530"><pk_ticket>304295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>17:14:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8531"><pk_ticket>304312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>17:57:37</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE REPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8532"><pk_ticket>304320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>18:15:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8533"><pk_ticket>304322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>18:21:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8534"><pk_ticket>304324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>18:26:01</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8535"><pk_ticket>304350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-20T00:00:00</td_created><th_created>21:49:39</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8536"><pk_ticket>304366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>08:15:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO EMISSIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8537"><pk_ticket>304377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>08:37:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8538"><pk_ticket>304390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>08:54:48</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8539"><pk_ticket>304392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>08:55:43</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8540"><pk_ticket>304443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>09:33:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8541"><pk_ticket>304466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>09:47:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8542"><pk_ticket>304508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>10:13:01</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8543"><pk_ticket>304510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>10:14:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8544"><pk_ticket>304623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:25:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT CADASTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8545"><pk_ticket>304632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:28:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8546"><pk_ticket>304647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:33:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8547"><pk_ticket>304655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:37:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8548"><pk_ticket>304664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:39:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8549"><pk_ticket>304680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:46:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8550"><pk_ticket>304682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:47:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8551"><pk_ticket>304699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>11:56:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8552"><pk_ticket>304703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>12:00:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8553"><pk_ticket>304709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>12:04:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8554"><pk_ticket>304713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>12:05:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8555"><pk_ticket>304767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>12:44:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8556"><pk_ticket>304873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>13:49:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8557"><pk_ticket>304923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>15:12:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8558"><pk_ticket>304926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>15:21:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8559"><pk_ticket>304927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>15:22:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8560"><pk_ticket>304930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>15:27:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8561"><pk_ticket>304950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>16:30:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8562"><pk_ticket>304955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>16:36:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8563"><pk_ticket>304959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>16:48:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8564"><pk_ticket>304960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>16:49:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8565"><pk_ticket>304961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>16:49:36</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8566"><pk_ticket>304966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>16:56:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8567"><pk_ticket>304998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>18:17:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8568"><pk_ticket>305011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-21T00:00:00</td_created><th_created>18:44:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8569"><pk_ticket>305040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>07:34:37</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8570"><pk_ticket>305042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>08:02:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8571"><pk_ticket>305043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>08:03:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8572"><pk_ticket>305047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>08:18:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8573"><pk_ticket>305051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>08:26:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8574"><pk_ticket>305065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>08:50:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8575"><pk_ticket>305132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>09:44:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8576"><pk_ticket>305191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>10:31:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8577"><pk_ticket>305223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>10:48:36</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8578"><pk_ticket>305232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>10:52:37</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8579"><pk_ticket>305236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>10:54:39</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8580"><pk_ticket>305256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:03:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8581"><pk_ticket>305257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:03:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8582"><pk_ticket>305273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:09:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8583"><pk_ticket>305275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:10:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8584"><pk_ticket>305306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:27:38</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8585"><pk_ticket>305310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:29:38</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8586"><pk_ticket>305327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>11:43:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8587"><pk_ticket>305363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>12:04:37</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8588"><pk_ticket>305415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>12:31:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8589"><pk_ticket>305423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>12:34:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8590"><pk_ticket>305430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>12:39:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA FGC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8591"><pk_ticket>305445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>12:47:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8592"><pk_ticket>305455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>12:53:11</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8593"><pk_ticket>305471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>13:02:40</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8594"><pk_ticket>305557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>14:06:39</th_created><val_days_resolution>2.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8595"><pk_ticket>305571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>14:23:47</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT GENERALITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8596"><pk_ticket>305574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>14:30:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8597"><pk_ticket>305581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>14:49:52</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8598"><pk_ticket>305587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>15:07:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8599"><pk_ticket>305629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>17:40:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDUCACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8600"><pk_ticket>305662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>19:00:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8601"><pk_ticket>305664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>19:06:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8602"><pk_ticket>305673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>19:42:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8603"><pk_ticket>305674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>19:50:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8604"><pk_ticket>305675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>19:52:42</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8605"><pk_ticket>305676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-22T00:00:00</td_created><th_created>19:55:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8606"><pk_ticket>305710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>09:05:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8607"><pk_ticket>305721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>09:22:32</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8608"><pk_ticket>305734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>09:36:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8609"><pk_ticket>305756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>09:55:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8610"><pk_ticket>305815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>10:38:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8611"><pk_ticket>305853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>11:08:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8612"><pk_ticket>305887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>11:29:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="8613"><pk_ticket>305894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>11:34:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA VERDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8614"><pk_ticket>305898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>11:39:23</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8615"><pk_ticket>305933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>12:03:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8616"><pk_ticket>305978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>12:37:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8617"><pk_ticket>305982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>12:40:10</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8618"><pk_ticket>305987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>12:45:28</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8619"><pk_ticket>306012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>13:01:29</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8620"><pk_ticket>306013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>13:02:26</th_created><val_days_resolution>1.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPAI MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8621"><pk_ticket>306143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>14:53:25</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8622"><pk_ticket>306161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>16:45:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8623"><pk_ticket>306169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>17:43:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8624"><pk_ticket>306181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-23T00:00:00</td_created><th_created>19:02:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8625"><pk_ticket>306187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-24T00:00:00</td_created><th_created>11:18:12</th_created><val_days_resolution>13.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8626"><pk_ticket>306190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-24T00:00:00</td_created><th_created>18:32:12</th_created><val_days_resolution>7.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRAU DEPENDENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8627"><pk_ticket>306218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>08:16:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8628"><pk_ticket>306270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>09:22:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8629"><pk_ticket>306286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>09:37:10</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CURSOS NATACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8630"><pk_ticket>306289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>09:38:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8631"><pk_ticket>306307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>09:52:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8632"><pk_ticket>306310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>09:54:28</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8633"><pk_ticket>306329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>10:08:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8634"><pk_ticket>306367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>10:33:10</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8635"><pk_ticket>306404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>10:55:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8636"><pk_ticket>306418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:04:10</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8637"><pk_ticket>306426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:10:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8638"><pk_ticket>306443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:18:10</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8639"><pk_ticket>306464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:28:52</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8640"><pk_ticket>306465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:29:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8641"><pk_ticket>306485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:43:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8642"><pk_ticket>306490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:45:34</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INSCRIPCIO CURSOS NATACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8643"><pk_ticket>306508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:50:39</th_created><val_days_resolution>5.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8644"><pk_ticket>306519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>11:56:46</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8645"><pk_ticket>306523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>12:00:28</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT GUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8646"><pk_ticket>306591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>12:33:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8647"><pk_ticket>306665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>13:13:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8648"><pk_ticket>306709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>13:37:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8649"><pk_ticket>306722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>13:42:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACION MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8650"><pk_ticket>306762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>14:12:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FILMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8651"><pk_ticket>306773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>14:23:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8652"><pk_ticket>306794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>14:43:22</th_created><val_days_resolution>3.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8653"><pk_ticket>306798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>14:49:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8654"><pk_ticket>306810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>15:01:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8655"><pk_ticket>306824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>16:01:28</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8656"><pk_ticket>306841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>16:35:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8657"><pk_ticket>306844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>16:42:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8658"><pk_ticket>306847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>16:57:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8659"><pk_ticket>306848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>16:57:15</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8660"><pk_ticket>306852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>17:07:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8661"><pk_ticket>306870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>17:48:10</th_created><val_days_resolution>5.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8662"><pk_ticket>306873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>17:54:10</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS D'ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8663"><pk_ticket>306880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>18:11:33</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8664"><pk_ticket>306900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-27T00:00:00</td_created><th_created>18:51:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8665"><pk_ticket>306956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>08:53:04</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8666"><pk_ticket>307001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>09:22:43</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8667"><pk_ticket>307023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>09:34:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8668"><pk_ticket>307168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>10:37:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8669"><pk_ticket>307176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>10:41:10</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8670"><pk_ticket>307195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>10:51:52</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LICITACIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8671"><pk_ticket>307199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>10:53:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8672"><pk_ticket>307204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>10:55:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8673"><pk_ticket>307347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>12:00:38</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8674"><pk_ticket>307408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>12:33:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LICITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8675"><pk_ticket>307526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>13:34:10</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8676"><pk_ticket>307618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>14:26:39</th_created><val_days_resolution>3.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8677"><pk_ticket>307634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>14:43:38</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8678"><pk_ticket>307640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>14:50:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8679"><pk_ticket>307654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>15:08:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="8680"><pk_ticket>307664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>15:36:59</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8681"><pk_ticket>307682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:26:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8682"><pk_ticket>307685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:33:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8683"><pk_ticket>307689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:40:43</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8684"><pk_ticket>307691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:49:51</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8685"><pk_ticket>307695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:53:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8686"><pk_ticket>307697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:55:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8687"><pk_ticket>307698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>16:58:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8688"><pk_ticket>307704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>17:06:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8689"><pk_ticket>307723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>17:45:33</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8690"><pk_ticket>307731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>18:05:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8691"><pk_ticket>307732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>18:09:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8692"><pk_ticket>307745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>18:41:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8693"><pk_ticket>307746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>18:44:12</th_created><val_days_resolution>2.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>DOMICILIACIÓN CONTRIBUCIÓN</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8694"><pk_ticket>307748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>18:50:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8695"><pk_ticket>307751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>18:52:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8696"><pk_ticket>307756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>19:14:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8697"><pk_ticket>307760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>19:39:17</th_created><val_days_resolution>5.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8698"><pk_ticket>307761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-28T00:00:00</td_created><th_created>19:58:10</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8699"><pk_ticket>307770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>08:03:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8700"><pk_ticket>307839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>09:24:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8701"><pk_ticket>307868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>09:40:34</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8702"><pk_ticket>307898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>09:58:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8703"><pk_ticket>308055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>11:13:10</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8704"><pk_ticket>308067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>11:15:37</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8705"><pk_ticket>308128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>11:41:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8706"><pk_ticket>308139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>11:49:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8707"><pk_ticket>308189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>12:14:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8708"><pk_ticket>308220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>12:29:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8709"><pk_ticket>308285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>12:57:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8710"><pk_ticket>308310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>13:06:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8711"><pk_ticket>308315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>13:07:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8712"><pk_ticket>308371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>13:36:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8713"><pk_ticket>308421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>14:06:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8714"><pk_ticket>308434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>14:15:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FILMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8715"><pk_ticket>308442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>14:24:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8716"><pk_ticket>308486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>15:08:10</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8717"><pk_ticket>308505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>15:54:36</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8718"><pk_ticket>308519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>16:20:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO CENTRE MUNICIPAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8719"><pk_ticket>308521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>16:25:34</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8720"><pk_ticket>308533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>16:56:10</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8721"><pk_ticket>308535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>16:58:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8722"><pk_ticket>308552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>17:37:10</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8723"><pk_ticket>308563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>17:55:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8724"><pk_ticket>308583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>18:41:10</th_created><val_days_resolution>10</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8725"><pk_ticket>308593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>18:59:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8726"><pk_ticket>308601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>19:14:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8727"><pk_ticket>308607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>19:22:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8728"><pk_ticket>308635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>20:03:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8729"><pk_ticket>308636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>20:03:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8730"><pk_ticket>308640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-29T00:00:00</td_created><th_created>23:36:12</th_created><val_days_resolution>17.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8731"><pk_ticket>308742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>09:26:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8732"><pk_ticket>308746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>09:27:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8733"><pk_ticket>308756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>09:31:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8734"><pk_ticket>308764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>09:36:09</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8735"><pk_ticket>308772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>09:39:21</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8736"><pk_ticket>308883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>10:34:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8737"><pk_ticket>308952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>11:09:11</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCDADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8738"><pk_ticket>308966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>11:16:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8739"><pk_ticket>308985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>11:25:50</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8740"><pk_ticket>309115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>12:23:15</th_created><val_days_resolution>9.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENYALS CAIGUDES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8741"><pk_ticket>309122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>12:30:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8742"><pk_ticket>309124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>12:30:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8743"><pk_ticket>309197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>13:09:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8744"><pk_ticket>309199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>13:10:14</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8745"><pk_ticket>309250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>13:38:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8746"><pk_ticket>309254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>13:40:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8747"><pk_ticket>309290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>13:58:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8748"><pk_ticket>309309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>14:15:35</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8749"><pk_ticket>309320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>14:29:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESPAI AUDIOVISUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8750"><pk_ticket>309344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>15:12:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8751"><pk_ticket>309360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>15:54:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FE DE VIDA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8752"><pk_ticket>309382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>16:32:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8753"><pk_ticket>309419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>18:05:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8754"><pk_ticket>309434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>18:42:59</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8755"><pk_ticket>309444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>18:57:10</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8756"><pk_ticket>309453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-06-30T00:00:00</td_created><th_created>19:38:10</th_created><val_days_resolution>25.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8757"><pk_ticket>309507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>08:58:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8758"><pk_ticket>309596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>09:46:11</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8759"><pk_ticket>309656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>10:14:10</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8760"><pk_ticket>309666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>10:17:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8761"><pk_ticket>309764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>11:04:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8762"><pk_ticket>309878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>12:00:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8763"><pk_ticket>309970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>12:45:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8764"><pk_ticket>310053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>13:25:37</th_created><val_days_resolution>11.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8765"><pk_ticket>310079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>13:40:42</th_created><val_days_resolution>12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8766"><pk_ticket>310109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>14:05:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8767"><pk_ticket>310142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>15:01:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8768"><pk_ticket>310148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>15:31:13</th_created><val_days_resolution>10.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8769"><pk_ticket>310167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>16:52:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8770"><pk_ticket>310194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>18:47:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8771"><pk_ticket>310200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-01T00:00:00</td_created><th_created>19:05:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8772"><pk_ticket>310210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-02T00:00:00</td_created><th_created>08:00:39</th_created><val_days_resolution>6.56</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="8773"><pk_ticket>310215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-02T00:00:00</td_created><th_created>19:15:35</th_created><val_days_resolution>9.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>66</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8774"><pk_ticket>310219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-03T00:00:00</td_created><th_created>10:58:12</th_created><val_days_resolution>12.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA FAMILIAR INCORRECTE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8775"><pk_ticket>310221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-03T00:00:00</td_created><th_created>13:04:12</th_created><val_days_resolution>11.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8776"><pk_ticket>310248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>08:25:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8777"><pk_ticket>310271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>08:52:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8778"><pk_ticket>310274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>08:55:34</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8779"><pk_ticket>310280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>09:00:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8780"><pk_ticket>310320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>09:27:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8781"><pk_ticket>310336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>09:35:10</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8782"><pk_ticket>310353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>09:45:35</th_created><val_days_resolution>10.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8783"><pk_ticket>310460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>10:45:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8784"><pk_ticket>310467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>10:48:50</th_created><val_days_resolution>4.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8785"><pk_ticket>310531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>11:18:11</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8786"><pk_ticket>310572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>11:43:10</th_created><val_days_resolution>6.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8787"><pk_ticket>310610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>12:03:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8788"><pk_ticket>310680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>12:38:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8789"><pk_ticket>310695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>12:47:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8790"><pk_ticket>310744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>13:12:10</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8791"><pk_ticket>310768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>13:22:10</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8792"><pk_ticket>310828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>13:57:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8793"><pk_ticket>310846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>14:14:23</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8794"><pk_ticket>310856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>14:28:10</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8795"><pk_ticket>310869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>14:39:47</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8796"><pk_ticket>310876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>14:50:08</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8797"><pk_ticket>310890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>15:13:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8798"><pk_ticket>310960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>17:33:10</th_created><val_days_resolution>12.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8799"><pk_ticket>310984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>18:43:10</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8800"><pk_ticket>310998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>19:24:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8801"><pk_ticket>311011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-04T00:00:00</td_created><th_created>19:45:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8802"><pk_ticket>311036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>08:22:22</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8803"><pk_ticket>311039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>08:27:10</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8804"><pk_ticket>311107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>09:29:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8805"><pk_ticket>311115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>09:34:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8806"><pk_ticket>311145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>09:54:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8807"><pk_ticket>311160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>10:01:04</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8808"><pk_ticket>311169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>10:03:46</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8809"><pk_ticket>311215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>10:32:11</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8810"><pk_ticket>311226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>10:42:51</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8811"><pk_ticket>311266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>11:02:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES HUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8812"><pk_ticket>311334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>11:40:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="8813"><pk_ticket>311338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>11:44:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8814"><pk_ticket>311388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>12:11:45</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8815"><pk_ticket>311428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>12:34:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR HUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8816"><pk_ticket>311433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>12:36:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8817"><pk_ticket>311479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>12:59:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8818"><pk_ticket>311527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>13:27:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8819"><pk_ticket>311549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>13:35:34</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8820"><pk_ticket>311553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>13:38:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8821"><pk_ticket>311559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>13:38:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8822"><pk_ticket>311596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>13:58:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8823"><pk_ticket>311609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>14:09:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="8824"><pk_ticket>311629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>14:38:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8825"><pk_ticket>311639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>14:48:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8826"><pk_ticket>311650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>15:25:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8827"><pk_ticket>311654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>15:33:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8828"><pk_ticket>311655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>15:35:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8829"><pk_ticket>311659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>15:40:34</th_created><val_days_resolution>11.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8830"><pk_ticket>311668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>16:04:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO DADES PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8831"><pk_ticket>311679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>16:43:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8832"><pk_ticket>311680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>16:44:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8833"><pk_ticket>311681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>16:44:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8834"><pk_ticket>311683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>16:52:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8835"><pk_ticket>311703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-05T00:00:00</td_created><th_created>17:52:10</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO POLIESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8836"><pk_ticket>311741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>08:01:10</th_created><val_days_resolution>7.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="8837"><pk_ticket>311831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>09:46:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8838"><pk_ticket>311837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>09:52:24</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8839"><pk_ticket>311875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>10:16:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8840"><pk_ticket>311893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>10:29:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8841"><pk_ticket>311971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>11:14:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8842"><pk_ticket>311973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>11:17:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8843"><pk_ticket>311995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>11:27:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8844"><pk_ticket>312060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>12:06:07</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8845"><pk_ticket>312077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>12:13:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8846"><pk_ticket>312096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>12:22:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8847"><pk_ticket>312131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>12:44:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8848"><pk_ticket>312150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>12:54:02</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8849"><pk_ticket>312177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>13:11:12</th_created><val_days_resolution>3.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8850"><pk_ticket>312188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>13:15:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8851"><pk_ticket>312245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>13:57:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICAR SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8852"><pk_ticket>312262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>14:10:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8853"><pk_ticket>312278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>14:21:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8854"><pk_ticket>312279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>14:22:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8855"><pk_ticket>312286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>14:27:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8856"><pk_ticket>312314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>15:31:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8857"><pk_ticket>312332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>16:23:11</th_created><val_days_resolution>2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR PROGRAMACIO PILATES</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8858"><pk_ticket>312333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>16:24:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8859"><pk_ticket>312342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>16:52:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8860"><pk_ticket>312344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>16:59:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8861"><pk_ticket>312363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>17:49:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8862"><pk_ticket>312367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>18:05:34</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8863"><pk_ticket>312373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>18:29:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8864"><pk_ticket>312376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>18:36:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8865"><pk_ticket>312381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>18:46:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8866"><pk_ticket>312388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>19:05:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8867"><pk_ticket>312389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>19:09:10</th_created><val_days_resolution>8.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8868"><pk_ticket>312391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>19:10:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8869"><pk_ticket>312394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>19:24:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8870"><pk_ticket>312396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>19:32:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8871"><pk_ticket>312401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>19:56:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>BAIXA INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8872"><pk_ticket>312408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-06T00:00:00</td_created><th_created>22:08:12</th_created><val_days_resolution>7.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8873"><pk_ticket>312412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>07:30:37</th_created><val_days_resolution>7.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8874"><pk_ticket>312415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:11:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8875"><pk_ticket>312419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:17:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8876"><pk_ticket>312420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:17:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8877"><pk_ticket>312424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:23:40</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8878"><pk_ticket>312428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:31:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVIDAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8879"><pk_ticket>312432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:35:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8880"><pk_ticket>312433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:39:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8881"><pk_ticket>312438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>08:53:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8882"><pk_ticket>312462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>09:19:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8883"><pk_ticket>312465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>09:22:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8884"><pk_ticket>312480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>09:36:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8885"><pk_ticket>312510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>10:00:42</th_created><val_days_resolution>5.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8886"><pk_ticket>312515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>10:05:09</th_created><val_days_resolution>24.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8887"><pk_ticket>312575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>10:43:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8888"><pk_ticket>312580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>10:48:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8889"><pk_ticket>312588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>10:50:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8890"><pk_ticket>312621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>11:14:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8891"><pk_ticket>312681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>11:53:12</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8892"><pk_ticket>312697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>11:59:10</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8893"><pk_ticket>312713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:04:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8894"><pk_ticket>312735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8895"><pk_ticket>312751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:24:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8896"><pk_ticket>312760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:28:14</th_created><val_days_resolution>2.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8897"><pk_ticket>312786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:45:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8898"><pk_ticket>312788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:45:34</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8899"><pk_ticket>312806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>12:56:10</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI PUBLIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8900"><pk_ticket>312830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>13:15:20</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8901"><pk_ticket>312869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>13:39:01</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8902"><pk_ticket>312892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>13:53:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8903"><pk_ticket>312896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>14:00:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8904"><pk_ticket>312903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>14:07:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8905"><pk_ticket>312907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>14:16:17</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT METROPOLITA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8906"><pk_ticket>312915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>14:19:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRICPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8907"><pk_ticket>312919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>14:23:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8908"><pk_ticket>312936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>15:02:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8909"><pk_ticket>312937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>15:08:16</th_created><val_days_resolution>2.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8910"><pk_ticket>312938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>15:08:43</th_created><val_days_resolution>3.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8911"><pk_ticket>312941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>15:39:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCTA MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8912"><pk_ticket>312975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>16:26:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8913"><pk_ticket>312981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>16:38:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8914"><pk_ticket>312985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>16:49:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8915"><pk_ticket>312987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>16:51:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8916"><pk_ticket>312990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>16:57:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8917"><pk_ticket>313002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>17:30:39</th_created><val_days_resolution>6.48</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8918"><pk_ticket>313006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>17:42:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8919"><pk_ticket>313021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>18:37:13</th_created><val_days_resolution>8.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8920"><pk_ticket>313032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>19:17:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8921"><pk_ticket>313038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>19:28:13</th_created><val_days_resolution>8.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8922"><pk_ticket>313044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-07T00:00:00</td_created><th_created>20:02:13</th_created><val_days_resolution>4.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8923"><pk_ticket>313053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>08:16:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVIDAD</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8924"><pk_ticket>313058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>08:32:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8925"><pk_ticket>313105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>09:39:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8926"><pk_ticket>313117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>09:49:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8927"><pk_ticket>313141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>10:12:13</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="8928"><pk_ticket>313162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>10:31:22</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8929"><pk_ticket>313177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>10:41:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8930"><pk_ticket>313208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>11:07:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8931"><pk_ticket>313228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>11:19:14</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRICIO ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8932"><pk_ticket>313237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>11:25:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8933"><pk_ticket>313346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>12:38:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8934"><pk_ticket>313365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>12:53:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA ARXIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8935"><pk_ticket>313451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>14:03:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8936"><pk_ticket>313459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>14:14:51</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8937"><pk_ticket>313470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>14:27:45</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8938"><pk_ticket>313478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>14:32:40</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8939"><pk_ticket>313505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>16:06:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU ZONA VERDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8940"><pk_ticket>313517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-08T00:00:00</td_created><th_created>17:00:45</th_created><val_days_resolution>7.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8941"><pk_ticket>313569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>06:35:38</th_created><val_days_resolution>5.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8942"><pk_ticket>313575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>08:12:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8943"><pk_ticket>313582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>08:31:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8944"><pk_ticket>313649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>09:50:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8945"><pk_ticket>313650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>09:50:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8946"><pk_ticket>313825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>11:55:35</th_created><val_days_resolution>3.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8947"><pk_ticket>313856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>12:13:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8948"><pk_ticket>313873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>12:23:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8949"><pk_ticket>313885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>12:31:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8950"><pk_ticket>313902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>12:40:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8951"><pk_ticket>313957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>13:09:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8952"><pk_ticket>313959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>13:10:35</th_created><val_days_resolution>2.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPSOTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8953"><pk_ticket>314005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>13:40:34</th_created><val_days_resolution>2.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPSOTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8954"><pk_ticket>314007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>13:41:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8955"><pk_ticket>314025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>13:50:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA HUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8956"><pk_ticket>314094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>16:18:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8957"><pk_ticket>314103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>16:40:36</th_created><val_days_resolution>9.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCIDENCIA VIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8958"><pk_ticket>314105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>16:44:19</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8959"><pk_ticket>314106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>16:44:57</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8960"><pk_ticket>314145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>18:20:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8961"><pk_ticket>314154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>18:42:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8962"><pk_ticket>314156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>18:54:15</th_created><val_days_resolution>7.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8963"><pk_ticket>314159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>19:08:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE EMPRESARIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8964"><pk_ticket>314162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>19:29:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8965"><pk_ticket>314166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-11T00:00:00</td_created><th_created>19:55:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="8966"><pk_ticket>314274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>10:00:42</th_created><val_days_resolution>4.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8967"><pk_ticket>314432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>11:32:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8968"><pk_ticket>314485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>12:11:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8969"><pk_ticket>314487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>12:14:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8970"><pk_ticket>314493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>12:21:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8971"><pk_ticket>314643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>13:59:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8972"><pk_ticket>314692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>15:17:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAMARRETA ACTIVITAT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8973"><pk_ticket>314697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>15:26:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8974"><pk_ticket>314713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>15:53:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8975"><pk_ticket>314734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>16:55:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8976"><pk_ticket>314773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>18:49:13</th_created><val_days_resolution>4.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8977"><pk_ticket>314789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>19:43:27</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCATMOBIL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="8978"><pk_ticket>314794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-12T00:00:00</td_created><th_created>20:54:14</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8979"><pk_ticket>314801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>08:05:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES WEB INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8980"><pk_ticket>314802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>08:09:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR WEB INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8981"><pk_ticket>314806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>08:22:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="8982"><pk_ticket>314833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>09:11:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8983"><pk_ticket>314846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>09:24:52</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8984"><pk_ticket>314858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>09:31:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8985"><pk_ticket>314868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>09:44:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8986"><pk_ticket>314899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>10:10:14</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="8987"><pk_ticket>314905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>10:13:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8988"><pk_ticket>314919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>10:20:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8989"><pk_ticket>314954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>10:44:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8990"><pk_ticket>315132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>12:19:50</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8991"><pk_ticket>315158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>12:34:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8992"><pk_ticket>315161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>12:35:04</th_created><val_days_resolution>0.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8993"><pk_ticket>315279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>13:48:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="8994"><pk_ticket>315288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>13:55:36</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8995"><pk_ticket>315334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>14:58:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8996"><pk_ticket>315342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>15:03:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="8997"><pk_ticket>315348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>15:23:47</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ENTITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="8998"><pk_ticket>315350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>15:26:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="8999"><pk_ticket>315378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>16:28:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9000"><pk_ticket>315388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>16:49:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9001"><pk_ticket>315421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>18:17:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9002"><pk_ticket>315456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-13T00:00:00</td_created><th_created>20:43:16</th_created><val_days_resolution>4.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES CIUTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9003"><pk_ticket>315479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>08:29:42</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9004"><pk_ticket>315480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>08:30:21</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9005"><pk_ticket>315496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>08:49:50</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9006"><pk_ticket>315613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>10:35:34</th_created><val_days_resolution>2.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9007"><pk_ticket>315643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>10:54:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9008"><pk_ticket>315656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>11:02:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9009"><pk_ticket>315724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>11:46:54</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9010"><pk_ticket>315787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>12:24:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9011"><pk_ticket>315835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>12:59:50</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9012"><pk_ticket>315880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>13:33:03</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9013"><pk_ticket>315904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>13:51:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9014"><pk_ticket>315946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>14:35:35</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9015"><pk_ticket>315967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>15:20:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9016"><pk_ticket>315973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>15:35:39</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9017"><pk_ticket>316002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-14T00:00:00</td_created><th_created>16:58:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9018"><pk_ticket>316069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>08:49:16</th_created><val_days_resolution>2.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9019"><pk_ticket>316074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>08:53:59</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MAIL ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9020"><pk_ticket>316137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>10:02:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9021"><pk_ticket>316208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>10:58:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9022"><pk_ticket>316214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>11:04:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9023"><pk_ticket>316221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>11:09:14</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9024"><pk_ticket>316235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>11:17:33</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9025"><pk_ticket>316260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>11:34:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9026"><pk_ticket>316275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>11:44:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9027"><pk_ticket>316307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>12:13:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9028"><pk_ticket>316376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>13:08:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI CANGUR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9029"><pk_ticket>316388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>13:14:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9030"><pk_ticket>316410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>13:32:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9031"><pk_ticket>316416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>13:40:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9032"><pk_ticket>316424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>13:47:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9033"><pk_ticket>316449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>14:11:49</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9034"><pk_ticket>316452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>14:17:20</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9035"><pk_ticket>316460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>14:58:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9036"><pk_ticket>316478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>16:36:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9037"><pk_ticket>316484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>16:54:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9038"><pk_ticket>316485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>16:57:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9039"><pk_ticket>316490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-15T00:00:00</td_created><th_created>17:26:13</th_created><val_days_resolution>12.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9040"><pk_ticket>316540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>08:05:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9041"><pk_ticket>316541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>08:07:34</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9042"><pk_ticket>316545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>08:20:19</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9043"><pk_ticket>316550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>08:31:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9044"><pk_ticket>316554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>08:37:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9045"><pk_ticket>316562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>08:56:31</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9046"><pk_ticket>316565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>09:00:29</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9047"><pk_ticket>316598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>09:29:40</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9048"><pk_ticket>316606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>09:34:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9049"><pk_ticket>316615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>09:42:38</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9050"><pk_ticket>316617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>09:43:28</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9051"><pk_ticket>316646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>10:04:14</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9052"><pk_ticket>316663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>10:14:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VOLANT PADRO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9053"><pk_ticket>316671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>10:18:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9054"><pk_ticket>316694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>10:30:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9055"><pk_ticket>316722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>10:48:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9056"><pk_ticket>316725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>10:49:18</th_created><val_days_resolution>14.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9057"><pk_ticket>316754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>11:14:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9058"><pk_ticket>316770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>11:25:05</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9059"><pk_ticket>316774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>11:26:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9060"><pk_ticket>316804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>11:48:08</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9061"><pk_ticket>316811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>11:54:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9062"><pk_ticket>316835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>12:09:07</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAR FACTURA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9063"><pk_ticket>316876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>12:30:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9064"><pk_ticket>316919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>13:05:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9065"><pk_ticket>316940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>13:16:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9066"><pk_ticket>316944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>13:18:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9067"><pk_ticket>317018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>14:22:33</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS COLONIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9068"><pk_ticket>317024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>14:30:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9069"><pk_ticket>317033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>14:43:15</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9070"><pk_ticket>317034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>14:48:16</th_created><val_days_resolution>10.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9071"><pk_ticket>317042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>15:09:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9072"><pk_ticket>317060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>16:07:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9073"><pk_ticket>317063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>16:26:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICAR DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9074"><pk_ticket>317074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>17:29:17</th_created><val_days_resolution>8.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PASSARELA PROCES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9075"><pk_ticket>317084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>17:47:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9076"><pk_ticket>317097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-18T00:00:00</td_created><th_created>18:31:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9077"><pk_ticket>317134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>08:16:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9078"><pk_ticket>317190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>09:40:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ETSIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9079"><pk_ticket>317193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>09:43:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9080"><pk_ticket>317232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>10:10:18</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9081"><pk_ticket>317249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>10:20:11</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9082"><pk_ticket>317272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>10:33:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9083"><pk_ticket>317288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>10:46:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9084"><pk_ticket>317295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>10:49:56</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9085"><pk_ticket>317299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>10:51:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9086"><pk_ticket>317322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>11:05:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9087"><pk_ticket>317337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>11:14:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9088"><pk_ticket>317362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>11:35:39</th_created><val_days_resolution>4.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9089"><pk_ticket>317385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>11:52:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9090"><pk_ticket>317434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>12:21:15</th_created><val_days_resolution>2.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT PROCES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9091"><pk_ticket>317444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>12:28:15</th_created><val_days_resolution>3.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES PERFIL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9092"><pk_ticket>317459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>12:43:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9093"><pk_ticket>317554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>14:03:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9094"><pk_ticket>317574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>14:53:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9095"><pk_ticket>317605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>16:41:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9096"><pk_ticket>317614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>17:12:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9097"><pk_ticket>317631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>17:47:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9098"><pk_ticket>317633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>17:48:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CANVI DOMICILI VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9099"><pk_ticket>317643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>18:38:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9100"><pk_ticket>317662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-19T00:00:00</td_created><th_created>19:44:09</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9101"><pk_ticket>317665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>00:03:15</th_created><val_days_resolution>6.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9102"><pk_ticket>317677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>08:22:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PASSAPORT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9103"><pk_ticket>317784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>10:07:14</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9104"><pk_ticket>317827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>10:39:13</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9105"><pk_ticket>317867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>11:04:15</th_created><val_days_resolution>3.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9106"><pk_ticket>317891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>11:19:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9107"><pk_ticket>318026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>12:45:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9108"><pk_ticket>318059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>13:12:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9109"><pk_ticket>318162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>15:33:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9110"><pk_ticket>318180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>16:38:14</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9111"><pk_ticket>318211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>18:35:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9112"><pk_ticket>318216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-20T00:00:00</td_created><th_created>19:09:18</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9113"><pk_ticket>318224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>00:29:15</th_created><val_days_resolution>5.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9114"><pk_ticket>318294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>09:56:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9115"><pk_ticket>318296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>09:57:13</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9116"><pk_ticket>318314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>10:08:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9117"><pk_ticket>318432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>11:45:38</th_created><val_days_resolution>2.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9118"><pk_ticket>318442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>11:55:37</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9119"><pk_ticket>318493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>12:25:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9120"><pk_ticket>318502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>12:33:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9121"><pk_ticket>318506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>12:36:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOCUMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9122"><pk_ticket>318517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>12:44:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9123"><pk_ticket>318599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>13:57:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9124"><pk_ticket>318619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>14:27:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9125"><pk_ticket>318620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>14:28:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9126"><pk_ticket>318651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>15:53:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CLUB ESPORT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9127"><pk_ticket>318657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:05:46</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9128"><pk_ticket>318659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:10:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9129"><pk_ticket>318664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:23:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9130"><pk_ticket>318666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:30:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9131"><pk_ticket>318668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:33:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9132"><pk_ticket>318675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:51:52</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9133"><pk_ticket>318677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>16:59:17</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESPORT JOVE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9134"><pk_ticket>318692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>17:44:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9135"><pk_ticket>318697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>17:55:34</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9136"><pk_ticket>318700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>18:09:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9137"><pk_ticket>318719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-21T00:00:00</td_created><th_created>19:57:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9138"><pk_ticket>318742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>08:49:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9139"><pk_ticket>318750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>09:00:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9140"><pk_ticket>318776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>09:28:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9141"><pk_ticket>318790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>09:40:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9142"><pk_ticket>318910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>11:23:03</th_created><val_days_resolution>2.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9143"><pk_ticket>318926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>11:41:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9144"><pk_ticket>318951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>12:05:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9145"><pk_ticket>318972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>12:26:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9146"><pk_ticket>318973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>12:27:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9147"><pk_ticket>318977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>12:32:01</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9148"><pk_ticket>318985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>12:38:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9149"><pk_ticket>319030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>13:23:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9150"><pk_ticket>319035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>13:28:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9151"><pk_ticket>319037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>13:29:03</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9152"><pk_ticket>319044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>13:36:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9153"><pk_ticket>319105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>16:01:14</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9154"><pk_ticket>319128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>17:34:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9155"><pk_ticket>319144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>18:38:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9156"><pk_ticket>319153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>19:15:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT FNMT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9157"><pk_ticket>319163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-22T00:00:00</td_created><th_created>19:46:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9158"><pk_ticket>319170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-23T00:00:00</td_created><th_created>03:24:06</th_created><val_days_resolution>7.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9159"><pk_ticket>319186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-24T00:00:00</td_created><th_created>19:03:59</th_created><val_days_resolution>8.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9160"><pk_ticket>319202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>08:38:11</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9161"><pk_ticket>319210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>08:47:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9162"><pk_ticket>319246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>09:30:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9163"><pk_ticket>319295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>10:15:25</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9164"><pk_ticket>319310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>10:26:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9165"><pk_ticket>319344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>10:57:25</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9166"><pk_ticket>319356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>11:07:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9167"><pk_ticket>319390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>11:36:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9168"><pk_ticket>319455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>12:25:49</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9169"><pk_ticket>319531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>13:20:20</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9170"><pk_ticket>319585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>14:48:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9171"><pk_ticket>319598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>15:49:58</th_created><val_days_resolution>3.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9172"><pk_ticket>319603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>15:54:43</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ACUATIQUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9173"><pk_ticket>319604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>15:57:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9174"><pk_ticket>319605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>16:02:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9175"><pk_ticket>319607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>16:04:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9176"><pk_ticket>319608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>16:06:02</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI VEHICLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9177"><pk_ticket>319611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>16:18:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9178"><pk_ticket>319614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>16:40:59</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9179"><pk_ticket>319638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-25T00:00:00</td_created><th_created>18:22:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9180"><pk_ticket>319772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>10:18:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9181"><pk_ticket>319832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>11:01:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9182"><pk_ticket>319867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>11:22:52</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9183"><pk_ticket>319941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>12:21:02</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAM ITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9184"><pk_ticket>319973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>12:41:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA TURISTICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9185"><pk_ticket>319978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>12:46:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9186"><pk_ticket>319984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>12:50:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HUT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9187"><pk_ticket>319986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>12:52:48</th_created><val_days_resolution>3.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT NEGATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9188"><pk_ticket>320030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>13:49:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9189"><pk_ticket>320050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>14:10:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9190"><pk_ticket>320096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>16:38:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9191"><pk_ticket>320105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>17:17:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9192"><pk_ticket>320117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>17:55:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VARIACIO IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9193"><pk_ticket>320120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>18:19:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9194"><pk_ticket>320146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-26T00:00:00</td_created><th_created>22:57:01</th_created><val_days_resolution>3.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9195"><pk_ticket>320184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>09:32:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9196"><pk_ticket>320210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>09:58:01</th_created><val_days_resolution>3.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9197"><pk_ticket>320262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>10:34:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9198"><pk_ticket>320297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>11:09:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9199"><pk_ticket>320300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>11:11:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9200"><pk_ticket>320318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>11:27:02</th_created><val_days_resolution>2.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9201"><pk_ticket>320354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>12:03:31</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR US EQUIPAMENT MUNICIPAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9202"><pk_ticket>320452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>13:35:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9203"><pk_ticket>320454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>13:39:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9204"><pk_ticket>320509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>15:43:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9205"><pk_ticket>320511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>16:01:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9206"><pk_ticket>320515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>16:19:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9207"><pk_ticket>320518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>16:25:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9208"><pk_ticket>320522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>16:41:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9209"><pk_ticket>320532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>17:13:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9210"><pk_ticket>320543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>18:12:05</th_created><val_days_resolution>7.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9211"><pk_ticket>320551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>18:28:45</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9212"><pk_ticket>320559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>19:01:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9213"><pk_ticket>320569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-27T00:00:00</td_created><th_created>19:49:58</th_created><val_days_resolution>2.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9214"><pk_ticket>320618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>09:42:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9215"><pk_ticket>320633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>09:54:16</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9216"><pk_ticket>320653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>10:17:34</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9217"><pk_ticket>320665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>10:31:01</th_created><val_days_resolution>4.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA ADMINISTRATIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9218"><pk_ticket>320682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>10:51:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9219"><pk_ticket>320683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>10:51:26</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9220"><pk_ticket>320703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>11:04:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9221"><pk_ticket>320760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>12:06:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9222"><pk_ticket>320781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>12:23:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9223"><pk_ticket>320783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>12:23:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9224"><pk_ticket>320786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>12:24:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9225"><pk_ticket>320804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>12:37:08</th_created><val_days_resolution>2.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9226"><pk_ticket>320849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>13:16:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9227"><pk_ticket>320884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>14:24:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9228"><pk_ticket>320905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>14:57:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9229"><pk_ticket>320906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>15:08:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9230"><pk_ticket>320909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>15:16:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9231"><pk_ticket>320925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>17:07:59</th_created><val_days_resolution>4.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9232"><pk_ticket>320927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>17:09:59</th_created><val_days_resolution>4.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9233"><pk_ticket>320928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>17:15:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9234"><pk_ticket>320936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>17:56:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9235"><pk_ticket>320951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>18:42:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9236"><pk_ticket>320954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>19:00:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9237"><pk_ticket>320958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-28T00:00:00</td_created><th_created>19:38:02</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9238"><pk_ticket>320996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>09:26:46</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9239"><pk_ticket>321001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>09:31:02</th_created><val_days_resolution>10.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9240"><pk_ticket>321198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>12:55:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9241"><pk_ticket>321202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>12:59:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9242"><pk_ticket>321216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>13:10:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9243"><pk_ticket>321226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>13:21:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9244"><pk_ticket>321236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>13:34:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9245"><pk_ticket>321252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>13:55:00</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BOLSA AUX</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9246"><pk_ticket>321260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>14:12:53</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9247"><pk_ticket>321284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>15:38:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9248"><pk_ticket>321296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>16:59:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9249"><pk_ticket>321309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>18:59:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9250"><pk_ticket>321317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-29T00:00:00</td_created><th_created>19:30:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9251"><pk_ticket>321340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-07-31T00:00:00</td_created><th_created>11:57:00</th_created><val_days_resolution>6.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ONLINE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9252"><pk_ticket>321350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>07:37:02</th_created><val_days_resolution>12.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9253"><pk_ticket>321353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>08:04:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9254"><pk_ticket>321366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>08:38:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9255"><pk_ticket>321421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>09:46:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9256"><pk_ticket>321424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>09:50:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9257"><pk_ticket>321435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>09:58:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9258"><pk_ticket>321453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>10:21:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9259"><pk_ticket>321481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>10:40:58</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9260"><pk_ticket>321495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>10:50:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9261"><pk_ticket>321501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>10:54:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9262"><pk_ticket>321541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>11:23:59</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9263"><pk_ticket>321567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>11:44:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9264"><pk_ticket>321585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>12:04:19</th_created><val_days_resolution>3.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9265"><pk_ticket>321586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>12:05:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9266"><pk_ticket>321587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>12:06:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9267"><pk_ticket>321617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>12:39:09</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR NOTIFICACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9268"><pk_ticket>321639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>12:57:01</th_created><val_days_resolution>74.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9269"><pk_ticket>321711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>14:55:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9270"><pk_ticket>321719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>15:28:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9271"><pk_ticket>321747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>17:33:02</th_created><val_days_resolution>6.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9272"><pk_ticket>321756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>18:14:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9273"><pk_ticket>321760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>18:36:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9274"><pk_ticket>321765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>18:57:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9275"><pk_ticket>321766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-01T00:00:00</td_created><th_created>19:05:25</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9276"><pk_ticket>321786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>08:28:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9277"><pk_ticket>321796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>09:04:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMANT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9278"><pk_ticket>321808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>09:21:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9279"><pk_ticket>321812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>09:27:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9280"><pk_ticket>321876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>10:36:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9281"><pk_ticket>321891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>10:54:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9282"><pk_ticket>321907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>11:13:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9283"><pk_ticket>321919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>11:23:58</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9284"><pk_ticket>321939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>11:36:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9285"><pk_ticket>322013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>12:44:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9286"><pk_ticket>322026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>13:00:50</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9287"><pk_ticket>322063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>13:30:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT REBUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9288"><pk_ticket>322071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>13:38:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9289"><pk_ticket>322084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>13:57:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9290"><pk_ticket>322094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>14:28:41</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9291"><pk_ticket>322105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>14:51:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9292"><pk_ticket>322120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>15:32:01</th_created><val_days_resolution>7.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9293"><pk_ticket>322127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>16:06:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9294"><pk_ticket>322129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>16:16:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9295"><pk_ticket>322141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>17:19:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9296"><pk_ticket>322173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>20:02:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUOTES GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9297"><pk_ticket>322174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>20:16:01</th_created><val_days_resolution>14.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9298"><pk_ticket>322177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-02T00:00:00</td_created><th_created>23:08:03</th_created><val_days_resolution>6.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CORREU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9299"><pk_ticket>322179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>07:46:00</th_created><val_days_resolution>6.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9300"><pk_ticket>322180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>07:47:59</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9301"><pk_ticket>322241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>10:16:21</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9302"><pk_ticket>322266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>10:44:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9303"><pk_ticket>322269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>10:45:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9304"><pk_ticket>322296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>11:12:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9305"><pk_ticket>322329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>11:42:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9306"><pk_ticket>322359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>12:09:58</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9307"><pk_ticket>322369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>12:15:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9308"><pk_ticket>322389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>12:39:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9309"><pk_ticket>322394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>12:43:56</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9310"><pk_ticket>322395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>12:44:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9311"><pk_ticket>322407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>12:54:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9312"><pk_ticket>322414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>13:04:43</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC ENDERROC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9313"><pk_ticket>322416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>13:05:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULA ESCOLA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9314"><pk_ticket>322427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>13:15:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9315"><pk_ticket>322448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>13:37:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9316"><pk_ticket>322460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>13:53:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9317"><pk_ticket>322487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>15:44:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9318"><pk_ticket>322496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>16:26:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9319"><pk_ticket>322499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>16:50:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9320"><pk_ticket>322509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>17:29:01</th_created><val_days_resolution>6.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9321"><pk_ticket>322515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>17:41:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9322"><pk_ticket>322519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>18:07:59</th_created><val_days_resolution>6.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9323"><pk_ticket>322530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-03T00:00:00</td_created><th_created>18:56:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9324"><pk_ticket>322612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>10:18:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9325"><pk_ticket>322627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>10:31:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9326"><pk_ticket>322643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>10:52:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M TELF AJUNT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9327"><pk_ticket>322654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>11:05:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVLAUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9328"><pk_ticket>322659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>11:08:59</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9329"><pk_ticket>322680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>11:30:02</th_created><val_days_resolution>4.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9330"><pk_ticket>322707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>12:07:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9331"><pk_ticket>322716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>12:14:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9332"><pk_ticket>322717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>12:15:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9333"><pk_ticket>322740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>12:29:01</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9334"><pk_ticket>322775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>13:02:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9335"><pk_ticket>322801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>13:34:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9336"><pk_ticket>322805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>13:39:01</th_created><val_days_resolution>8.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9337"><pk_ticket>322833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>15:04:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9338"><pk_ticket>322849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>17:05:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9339"><pk_ticket>322853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>17:33:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9340"><pk_ticket>322858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>17:47:59</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9341"><pk_ticket>322859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>17:48:59</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9342"><pk_ticket>322861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>17:53:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9343"><pk_ticket>322862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>17:55:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9344"><pk_ticket>322882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>19:54:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9345"><pk_ticket>322888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-04T00:00:00</td_created><th_created>23:22:01</th_created><val_days_resolution>13.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9346"><pk_ticket>322935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>09:45:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9347"><pk_ticket>322950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>10:05:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT TITOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9348"><pk_ticket>322982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>10:34:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTIAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9349"><pk_ticket>322990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>10:49:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9350"><pk_ticket>323026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>11:39:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9351"><pk_ticket>323038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>11:53:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9352"><pk_ticket>323047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>12:03:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9353"><pk_ticket>323055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>12:12:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9354"><pk_ticket>323076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>12:31:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9355"><pk_ticket>323093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>13:05:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9356"><pk_ticket>323127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>13:47:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9357"><pk_ticket>323139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>14:05:10</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9358"><pk_ticket>323150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a servei TIC</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>15:05:01</th_created><val_days_resolution>7.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9359"><pk_ticket>323169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>18:05:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9360"><pk_ticket>323176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>18:38:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9361"><pk_ticket>323183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-05T00:00:00</td_created><th_created>21:51:01</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9362"><pk_ticket>323186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-06T00:00:00</td_created><th_created>12:09:01</th_created><val_days_resolution>3.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9363"><pk_ticket>323252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>09:49:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9364"><pk_ticket>323275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>10:10:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9365"><pk_ticket>323289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>10:20:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9366"><pk_ticket>323297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>10:28:09</th_created><val_days_resolution>16.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9367"><pk_ticket>323329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>11:02:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9368"><pk_ticket>323332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>11:03:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9369"><pk_ticket>323338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>11:09:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9370"><pk_ticket>323342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>11:12:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9371"><pk_ticket>323372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>11:38:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9372"><pk_ticket>323411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>12:15:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9373"><pk_ticket>323474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>13:18:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9374"><pk_ticket>323519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>13:59:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9375"><pk_ticket>323538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-08T00:00:00</td_created><th_created>14:45:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9376"><pk_ticket>323599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>00:12:02</th_created><val_days_resolution>7.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PAGAMENT PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9377"><pk_ticket>323669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>10:10:59</th_created><val_days_resolution>4.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9378"><pk_ticket>323686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>10:33:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9379"><pk_ticket>323745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>11:33:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9380"><pk_ticket>323808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>12:57:11</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9381"><pk_ticket>323826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>13:09:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9382"><pk_ticket>323848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>13:42:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA RESIDENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9383"><pk_ticket>323880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-09T00:00:00</td_created><th_created>15:00:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9384"><pk_ticket>323935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>01:26:59</th_created><val_days_resolution>4.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA RATES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9385"><pk_ticket>323936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>01:34:01</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9386"><pk_ticket>323937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>05:45:02</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO ESTAT REC PLAÇA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9387"><pk_ticket>323951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>08:50:03</th_created><val_days_resolution>12.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9388"><pk_ticket>323981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>09:44:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9389"><pk_ticket>324147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>12:56:58</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9390"><pk_ticket>324151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>12:58:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9391"><pk_ticket>324194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>14:16:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9392"><pk_ticket>324216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>16:36:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9393"><pk_ticket>324230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>18:28:59</th_created><val_days_resolution>3.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9394"><pk_ticket>324244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-10T00:00:00</td_created><th_created>23:59:02</th_created><val_days_resolution>3.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBSCRIPCIO PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9395"><pk_ticket>324280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>09:25:59</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9396"><pk_ticket>324312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>10:24:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9397"><pk_ticket>324316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>10:28:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9398"><pk_ticket>324325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>10:35:59</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9399"><pk_ticket>324337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a servei TIC</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>10:52:03</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES TRAMITS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9400"><pk_ticket>324355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>11:13:59</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9401"><pk_ticket>324358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>11:18:01</th_created><val_days_resolution>2.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9402"><pk_ticket>324359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>11:18:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9403"><pk_ticket>324376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>11:42:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9404"><pk_ticket>324390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>12:01:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9405"><pk_ticket>324509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>17:06:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9406"><pk_ticket>324510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>17:08:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9407"><pk_ticket>324530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-11T00:00:00</td_created><th_created>18:51:22</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9408"><pk_ticket>324542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>08:02:58</th_created><val_days_resolution>5.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9409"><pk_ticket>324576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>09:36:00</th_created><val_days_resolution>4.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9410"><pk_ticket>324582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>09:48:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9411"><pk_ticket>324615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>10:58:07</th_created><val_days_resolution>7.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9412"><pk_ticket>324676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>12:48:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9413"><pk_ticket>324732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>14:35:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9414"><pk_ticket>324739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>15:18:18</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9415"><pk_ticket>324746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>16:39:00</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA T-16</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9416"><pk_ticket>324758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-12T00:00:00</td_created><th_created>18:26:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9417"><pk_ticket>324770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-14T00:00:00</td_created><th_created>17:03:02</th_created><val_days_resolution>13.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9418"><pk_ticket>324862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-16T00:00:00</td_created><th_created>10:20:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9419"><pk_ticket>325014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-16T00:00:00</td_created><th_created>12:35:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9420"><pk_ticket>325107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-16T00:00:00</td_created><th_created>14:28:27</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9421"><pk_ticket>325134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-16T00:00:00</td_created><th_created>16:26:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9422"><pk_ticket>325144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-16T00:00:00</td_created><th_created>17:23:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9423"><pk_ticket>325150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-16T00:00:00</td_created><th_created>18:13:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9424"><pk_ticket>325198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>09:13:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9425"><pk_ticket>325212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>09:31:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9426"><pk_ticket>325231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>09:57:01</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9427"><pk_ticket>325253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>10:18:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9428"><pk_ticket>325292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>11:04:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9429"><pk_ticket>325358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>12:13:03</th_created><val_days_resolution>8.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9430"><pk_ticket>325359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>12:13:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9431"><pk_ticket>325513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>18:29:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9432"><pk_ticket>325519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>18:51:02</th_created><val_days_resolution>7.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI MAIL USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9433"><pk_ticket>325520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-17T00:00:00</td_created><th_created>18:53:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BO CULTURAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9434"><pk_ticket>325526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>01:17:07</th_created><val_days_resolution>4.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA FEINA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9435"><pk_ticket>325528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>05:05:04</th_created><val_days_resolution>4.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PASSATGERA AVIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9436"><pk_ticket>325530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>08:07:01</th_created><val_days_resolution>7.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9437"><pk_ticket>325602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>10:21:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9438"><pk_ticket>325605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>10:25:54</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9439"><pk_ticket>325622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>10:55:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9440"><pk_ticket>325654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>11:30:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9441"><pk_ticket>325693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>12:13:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9442"><pk_ticket>325724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>12:55:19</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9443"><pk_ticket>325809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-18T00:00:00</td_created><th_created>18:51:02</th_created><val_days_resolution>8.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9444"><pk_ticket>325825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-19T00:00:00</td_created><th_created>08:42:31</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9445"><pk_ticket>325830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-19T00:00:00</td_created><th_created>08:54:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9446"><pk_ticket>325898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-19T00:00:00</td_created><th_created>10:31:04</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9447"><pk_ticket>325959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-19T00:00:00</td_created><th_created>12:00:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9448"><pk_ticket>326070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-19T00:00:00</td_created><th_created>18:36:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9449"><pk_ticket>326093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-21T00:00:00</td_created><th_created>11:10:59</th_created><val_days_resolution>7.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CLUB JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9450"><pk_ticket>326123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>09:13:02</th_created><val_days_resolution>13.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9451"><pk_ticket>326145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>09:36:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9452"><pk_ticket>326178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>10:08:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9453"><pk_ticket>326228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>10:47:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9454"><pk_ticket>326239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>10:57:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9455"><pk_ticket>326277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>11:24:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9456"><pk_ticket>326302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>11:38:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9457"><pk_ticket>326307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>11:41:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA PENSIONISTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9458"><pk_ticket>326321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>11:53:21</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9459"><pk_ticket>326326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>11:58:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9460"><pk_ticket>326357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>12:17:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9461"><pk_ticket>326412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>13:08:01</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>RV: Simulacre PAU del Centre d'Atenció Primària CAP Ramona Via- 21-09-22</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="9462"><pk_ticket>326424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>13:19:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9463"><pk_ticket>326430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>13:27:00</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9464"><pk_ticket>326435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>13:31:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9465"><pk_ticket>326511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-22T00:00:00</td_created><th_created>15:52:42</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9466"><pk_ticket>326667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>10:56:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9467"><pk_ticket>326673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>11:02:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9468"><pk_ticket>326680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>11:09:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9469"><pk_ticket>326701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>11:33:59</th_created><val_days_resolution>10.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9470"><pk_ticket>326730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>12:04:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DEUTES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9471"><pk_ticket>326731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>12:05:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9472"><pk_ticket>326740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>12:14:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9473"><pk_ticket>326809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>13:24:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9474"><pk_ticket>326820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>13:40:15</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9475"><pk_ticket>326831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>13:51:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9476"><pk_ticket>326841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>14:09:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9477"><pk_ticket>326849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>14:32:01</th_created><val_days_resolution>6.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPRA SAMARRETES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9478"><pk_ticket>326860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>15:06:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9479"><pk_ticket>326864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>15:13:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9480"><pk_ticket>326880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>16:55:31</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9481"><pk_ticket>326889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>17:52:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9482"><pk_ticket>326893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>18:13:42</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9483"><pk_ticket>326895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>18:18:59</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9484"><pk_ticket>326906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>19:34:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9485"><pk_ticket>326909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-23T00:00:00</td_created><th_created>23:33:01</th_created><val_days_resolution>7.45</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO FESTA MAJOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9486"><pk_ticket>326940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>09:29:59</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA TRAMIT RECLAMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9487"><pk_ticket>326951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>09:43:30</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO RECLAMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9488"><pk_ticket>326995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>10:29:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9489"><pk_ticket>327057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>11:25:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ESPORTS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9490"><pk_ticket>327061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>11:30:35</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9491"><pk_ticket>327165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>12:57:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9492"><pk_ticket>327174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>13:07:58</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9493"><pk_ticket>327235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>14:52:03</th_created><val_days_resolution>13.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9494"><pk_ticket>327251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>15:50:23</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9495"><pk_ticket>327275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>18:25:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9496"><pk_ticket>327280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>18:41:59</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TMB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9497"><pk_ticket>327286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-24T00:00:00</td_created><th_created>19:21:09</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9498"><pk_ticket>327392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>10:18:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO VIDEO VIGILANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9499"><pk_ticket>327415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>10:35:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9500"><pk_ticket>327419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>10:37:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RECOLLIDA MOBLES CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9501"><pk_ticket>327527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>11:54:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9502"><pk_ticket>327533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>12:00:02</th_created><val_days_resolution>4.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9503"><pk_ticket>327576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>12:25:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9504"><pk_ticket>327581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>12:28:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9505"><pk_ticket>327589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>12:32:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9506"><pk_ticket>327660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>13:36:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9507"><pk_ticket>327709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>16:49:00</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9508"><pk_ticket>327722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>17:35:59</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9509"><pk_ticket>327730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>18:17:04</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9510"><pk_ticket>327742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-25T00:00:00</td_created><th_created>19:30:59</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9511"><pk_ticket>327862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-08-26T00:00:00</td_created><th_created>11:00:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9512"><pk_ticket>327871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-26T00:00:00</td_created><th_created>11:09:31</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9513"><pk_ticket>327881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-26T00:00:00</td_created><th_created>11:17:48</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9514"><pk_ticket>328019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-26T00:00:00</td_created><th_created>13:12:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9515"><pk_ticket>328088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-26T00:00:00</td_created><th_created>17:12:59</th_created><val_days_resolution>10.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9516"><pk_ticket>328105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-27T00:00:00</td_created><th_created>08:29:01</th_created><val_days_resolution>6.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9517"><pk_ticket>328136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2022-08-29T00:00:00</td_created><th_created>08:46:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9518"><pk_ticket>328138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>08:48:33</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9519"><pk_ticket>328151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:07:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9520"><pk_ticket>328154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:10:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9521"><pk_ticket>328155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9522"><pk_ticket>328158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:13:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9523"><pk_ticket>328171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:22:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TELF OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9524"><pk_ticket>328188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:32:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9525"><pk_ticket>328193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:36:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODEL 900D</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9526"><pk_ticket>328211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:50:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9527"><pk_ticket>328217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>09:53:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9528"><pk_ticket>328358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>11:23:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9529"><pk_ticket>328426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>12:12:29</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9530"><pk_ticket>328429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>12:13:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9531"><pk_ticket>328452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>12:27:01</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9532"><pk_ticket>328602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>14:15:25</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9533"><pk_ticket>328622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>14:43:03</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9534"><pk_ticket>328632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>15:01:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9535"><pk_ticket>328636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>15:13:02</th_created><val_days_resolution>10.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9536"><pk_ticket>328651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>16:06:01</th_created><val_days_resolution>4.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9537"><pk_ticket>328652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>16:06:18</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9538"><pk_ticket>328665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>16:53:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9539"><pk_ticket>328666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>16:55:56</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9540"><pk_ticket>328676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>17:38:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9541"><pk_ticket>328683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>18:23:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9542"><pk_ticket>328689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-29T00:00:00</td_created><th_created>18:48:01</th_created><val_days_resolution>2.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9543"><pk_ticket>328719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>08:31:58</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9544"><pk_ticket>328817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>10:12:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9545"><pk_ticket>328846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>10:28:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PARELLA FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9546"><pk_ticket>328867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>10:39:01</th_created><val_days_resolution>5.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PARELLA FET</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9547"><pk_ticket>328893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>10:54:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COMERCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9548"><pk_ticket>328913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>11:09:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9549"><pk_ticket>329075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>12:54:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9550"><pk_ticket>329089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>13:05:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9551"><pk_ticket>329117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>13:32:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9552"><pk_ticket>329122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>13:37:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9553"><pk_ticket>329156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>14:06:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9554"><pk_ticket>329243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>18:05:03</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9555"><pk_ticket>329248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>18:20:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9556"><pk_ticket>329259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-30T00:00:00</td_created><th_created>19:03:37</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9557"><pk_ticket>329354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>09:37:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9558"><pk_ticket>329365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>09:50:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9559"><pk_ticket>329374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>09:55:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9560"><pk_ticket>329435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>10:42:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9561"><pk_ticket>329503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>11:23:45</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9562"><pk_ticket>329679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2022-08-31T00:00:00</td_created><th_created>13:15:59</th_created><val_days_resolution>8.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9563"><pk_ticket>329784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>15:58:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ERRONEA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9564"><pk_ticket>329810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>17:32:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9565"><pk_ticket>329816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>18:07:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9566"><pk_ticket>329834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-08-31T00:00:00</td_created><th_created>19:26:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9567"><pk_ticket>329944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>09:43:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO ESCOLARITZACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9568"><pk_ticket>329970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>10:02:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9569"><pk_ticket>330341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>13:38:55</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9570"><pk_ticket>330394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>14:58:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC BARCELONA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9571"><pk_ticket>330408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>15:50:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9572"><pk_ticket>330421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>16:35:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9573"><pk_ticket>330422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>16:37:02</th_created><val_days_resolution>3.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9574"><pk_ticket>330425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>16:42:00</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9575"><pk_ticket>330492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-01T00:00:00</td_created><th_created>19:38:59</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OMIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9576"><pk_ticket>330590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>09:47:20</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9577"><pk_ticket>330803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>12:25:00</th_created><val_days_resolution>2.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9578"><pk_ticket>330815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>12:31:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNCIACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9579"><pk_ticket>330827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>12:38:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9580"><pk_ticket>330834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>12:42:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9581"><pk_ticket>330855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>12:53:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9582"><pk_ticket>330877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>13:08:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9583"><pk_ticket>330978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>14:48:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9584"><pk_ticket>330981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2022-09-02T00:00:00</td_created><th_created>14:51:29</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9585"><pk_ticket>330985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>15:07:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9586"><pk_ticket>330999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>15:53:27</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9587"><pk_ticket>331018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>16:44:27</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9588"><pk_ticket>331025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>17:08:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9589"><pk_ticket>331056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-02T00:00:00</td_created><th_created>19:15:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9590"><pk_ticket>331128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>09:13:55</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9591"><pk_ticket>331145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>09:24:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9592"><pk_ticket>331148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>09:26:27</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9593"><pk_ticket>331188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>09:49:27</th_created><val_days_resolution>13.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDUCACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9594"><pk_ticket>331210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>10:01:04</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9595"><pk_ticket>331211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>10:01:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9596"><pk_ticket>331270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>10:33:04</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9597"><pk_ticket>331306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>10:52:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS PISCINA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9598"><pk_ticket>331342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>11:08:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9599"><pk_ticket>331452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>12:00:41</th_created><val_days_resolution>9.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9600"><pk_ticket>331507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>12:30:45</th_created><val_days_resolution>9.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9601"><pk_ticket>331535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>12:43:27</th_created><val_days_resolution>8.95</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9602"><pk_ticket>331568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>13:03:30</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9603"><pk_ticket>331651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>13:47:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREMA RESTOLLS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9604"><pk_ticket>331652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>13:48:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9605"><pk_ticket>331717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>15:01:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9606"><pk_ticket>331728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>15:24:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9607"><pk_ticket>331764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>17:23:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9608"><pk_ticket>331769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>17:37:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9609"><pk_ticket>331802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-05T00:00:00</td_created><th_created>18:51:17</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9610"><pk_ticket>331829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>08:25:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9611"><pk_ticket>331874</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>09:13:24</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9612"><pk_ticket>331931</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>09:48:41</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESCOLAR</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9613"><pk_ticket>332148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>11:47:45</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9614"><pk_ticket>332154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>11:50:39</th_created><val_days_resolution>6.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAR TAXES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9615"><pk_ticket>332176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>12:03:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9616"><pk_ticket>332280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9617"><pk_ticket>332308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>13:17:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9618"><pk_ticket>332350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>13:47:57</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9619"><pk_ticket>332403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>14:52:10</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO IDCAT CERTIFICAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9620"><pk_ticket>332429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>16:33:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9621"><pk_ticket>332435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>16:45:38</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITA AJUDA MAJORS 65</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9622"><pk_ticket>332436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>16:48:29</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9623"><pk_ticket>332448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>16:58:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9624"><pk_ticket>332451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>17:05:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9625"><pk_ticket>332457</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>17:18:46</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO IDCAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9626"><pk_ticket>332471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>17:51:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9627"><pk_ticket>332492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-06T00:00:00</td_created><th_created>18:40:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPORTACIO CERT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9628"><pk_ticket>332644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>10:22:20</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9629"><pk_ticket>332718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>10:55:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9630"><pk_ticket>332751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>11:12:31</th_created><val_days_resolution>14.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9631"><pk_ticket>332918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>12:38:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9632"><pk_ticket>332934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>12:47:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA ESTUDIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9633"><pk_ticket>332957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>13:04:28</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9634"><pk_ticket>332960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>13:05:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9635"><pk_ticket>332984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>13:18:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9636"><pk_ticket>333036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>13:55:42</th_created><val_days_resolution>21.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VIA PUBLICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9637"><pk_ticket>333056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>14:05:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9638"><pk_ticket>333081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>14:45:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9639"><pk_ticket>333086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>14:49:18</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9640"><pk_ticket>333087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>14:50:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9641"><pk_ticket>333110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>15:57:28</th_created><val_days_resolution>12.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9642"><pk_ticket>333138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>17:10:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9643"><pk_ticket>333170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>18:16:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9644"><pk_ticket>333194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>19:39:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9645"><pk_ticket>333201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-07T00:00:00</td_created><th_created>19:55:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9646"><pk_ticket>333220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>08:21:20</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9647"><pk_ticket>333224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>08:25:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO TROBADA DONES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9648"><pk_ticket>333308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>10:14:09</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9649"><pk_ticket>333334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>10:26:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO PAGAMENT INDEGUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9650"><pk_ticket>333336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>10:27:05</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9651"><pk_ticket>333400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>11:05:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9652"><pk_ticket>333451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>11:36:30</th_created><val_days_resolution>14.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9653"><pk_ticket>333573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>12:56:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9654"><pk_ticket>333589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>13:07:00</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9655"><pk_ticket>333604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>13:18:32</th_created><val_days_resolution>12.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9656"><pk_ticket>333632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>13:35:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE FILMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9657"><pk_ticket>333705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>15:30:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TRIBUT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9658"><pk_ticket>333740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>17:08:29</th_created><val_days_resolution>9.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9659"><pk_ticket>333751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>17:45:35</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9660"><pk_ticket>333778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>18:58:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9661"><pk_ticket>333783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>19:17:29</th_created><val_days_resolution>7.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9662"><pk_ticket>333785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-08T00:00:00</td_created><th_created>19:26:30</th_created><val_days_resolution>7.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9663"><pk_ticket>333842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>09:17:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9664"><pk_ticket>333881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>09:50:00</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9665"><pk_ticket>333888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>09:55:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMCILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9666"><pk_ticket>333951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>10:38:33</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9667"><pk_ticket>334000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>11:13:31</th_created><val_days_resolution>3.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9668"><pk_ticket>334022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>11:26:40</th_created><val_days_resolution>7.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9669"><pk_ticket>334026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>11:29:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9670"><pk_ticket>334060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>11:58:08</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FI OBRES</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9671"><pk_ticket>334072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>12:08:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EDUCACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9672"><pk_ticket>334114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>12:35:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9673"><pk_ticket>334119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>12:38:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9674"><pk_ticket>334147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>12:56:04</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9675"><pk_ticket>334231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-09T00:00:00</td_created><th_created>13:59:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MEDI AMBIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9676"><pk_ticket>334325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-11T00:00:00</td_created><th_created>11:35:40</th_created><val_days_resolution>8.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA MERCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9677"><pk_ticket>334340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>08:14:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ESPORT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9678"><pk_ticket>334371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>09:04:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9679"><pk_ticket>334494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>10:23:12</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9680"><pk_ticket>334627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>11:32:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9681"><pk_ticket>334748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>12:32:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA COMERÇ</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9682"><pk_ticket>334786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>13:03:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9683"><pk_ticket>334799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>13:07:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELCTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9684"><pk_ticket>334851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>13:49:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECAS EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9685"><pk_ticket>334960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>16:42:29</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9686"><pk_ticket>334973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>17:04:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9687"><pk_ticket>334994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:01:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9688"><pk_ticket>334999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:19:29</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9689"><pk_ticket>335005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:26:31</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9690"><pk_ticket>335007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:30:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9691"><pk_ticket>335009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:35:56</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9692"><pk_ticket>335011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:43:27</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9693"><pk_ticket>335016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>18:55:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9694"><pk_ticket>335026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>19:08:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA PADRO CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9695"><pk_ticket>335041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-12T00:00:00</td_created><th_created>19:44:31</th_created><val_days_resolution>60.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT ONLINE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9696"><pk_ticket>335174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>10:02:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9697"><pk_ticket>335186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>10:08:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9698"><pk_ticket>335295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>11:02:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9699"><pk_ticket>335390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>11:52:31</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9700"><pk_ticket>335449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>12:25:41</th_created><val_days_resolution>11.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9701"><pk_ticket>335483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>12:50:57</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNCIACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9702"><pk_ticket>335507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>13:12:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9703"><pk_ticket>335535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>13:24:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9704"><pk_ticket>335655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>15:31:29</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9705"><pk_ticket>335716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>18:13:30</th_created><val_days_resolution>8.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CEM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9706"><pk_ticket>335728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>18:49:27</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9707"><pk_ticket>335742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-13T00:00:00</td_created><th_created>20:19:27</th_created><val_days_resolution>8.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9708"><pk_ticket>335759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>08:29:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9709"><pk_ticket>335764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>08:33:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9710"><pk_ticket>335788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>09:07:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9711"><pk_ticket>335866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>10:10:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9712"><pk_ticket>335880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>10:17:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT VIATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9713"><pk_ticket>335881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>10:19:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9714"><pk_ticket>335928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>10:43:32</th_created><val_days_resolution>2.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9715"><pk_ticket>336023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>11:36:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9716"><pk_ticket>336024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>11:37:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9717"><pk_ticket>336037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>11:50:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9718"><pk_ticket>336089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>12:15:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9719"><pk_ticket>336098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>12:20:50</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9720"><pk_ticket>336108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>12:29:52</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9721"><pk_ticket>336120</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>12:40:53</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ESPORT</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9722"><pk_ticket>336200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>13:35:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9723"><pk_ticket>336256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>14:56:31</th_created><val_days_resolution>7.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ICIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9724"><pk_ticket>336280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>15:54:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9725"><pk_ticket>336283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>16:01:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9726"><pk_ticket>336288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>16:06:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9727"><pk_ticket>336290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>16:08:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9728"><pk_ticket>336301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>16:51:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9729"><pk_ticket>336310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>17:07:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9730"><pk_ticket>336316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>17:18:29</th_created><val_days_resolution>15.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9731"><pk_ticket>336328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>17:48:16</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9732"><pk_ticket>336329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>17:49:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9733"><pk_ticket>336330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>17:51:33</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9734"><pk_ticket>336340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>18:23:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9735"><pk_ticket>336349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>18:37:05</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9736"><pk_ticket>336354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>18:42:29</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9737"><pk_ticket>336385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-14T00:00:00</td_created><th_created>22:18:27</th_created><val_days_resolution>2.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9738"><pk_ticket>336493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>10:01:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9739"><pk_ticket>336511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>10:13:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9740"><pk_ticket>336552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>10:36:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9741"><pk_ticket>336558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>10:41:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9742"><pk_ticket>336560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>10:41:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9743"><pk_ticket>336589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>10:59:36</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA WEB</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9744"><pk_ticket>336603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>11:05:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9745"><pk_ticket>336611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>11:12:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9746"><pk_ticket>336618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>11:16:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9747"><pk_ticket>336629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>11:21:45</th_created><val_days_resolution>5.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9748"><pk_ticket>336642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>11:28:21</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC GUAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9749"><pk_ticket>336646</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>11:29:15</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9750"><pk_ticket>336708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>12:08:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9751"><pk_ticket>336733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>12:25:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9752"><pk_ticket>336740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>12:26:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9753"><pk_ticket>336822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>13:08:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9754"><pk_ticket>336830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>13:15:01</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9755"><pk_ticket>336838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>13:24:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9756"><pk_ticket>336841</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>13:26:03</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9757"><pk_ticket>336981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>17:36:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9758"><pk_ticket>336988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>17:54:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9759"><pk_ticket>337001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>18:35:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9760"><pk_ticket>337019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>19:44:27</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9761"><pk_ticket>337020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-15T00:00:00</td_created><th_created>19:53:51</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9762"><pk_ticket>337226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>11:07:28</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9763"><pk_ticket>337248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>11:21:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORTIVA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9764"><pk_ticket>337303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>11:55:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9765"><pk_ticket>337317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>12:05:39</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9766"><pk_ticket>337341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>12:21:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9767"><pk_ticket>337355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>12:32:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9768"><pk_ticket>337382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>12:55:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9769"><pk_ticket>337458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>13:54:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9770"><pk_ticket>337548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>18:20:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9771"><pk_ticket>337549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>18:23:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9772"><pk_ticket>337550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>18:28:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9773"><pk_ticket>337552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-16T00:00:00</td_created><th_created>18:35:12</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9774"><pk_ticket>337570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-17T00:00:00</td_created><th_created>14:04:31</th_created><val_days_resolution>4.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9775"><pk_ticket>337573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-17T00:00:00</td_created><th_created>19:07:29</th_created><val_days_resolution>9.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9776"><pk_ticket>337574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-18T00:00:00</td_created><th_created>09:20:42</th_created><val_days_resolution>14.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9777"><pk_ticket>337578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-18T00:00:00</td_created><th_created>15:15:40</th_created><val_days_resolution>7.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9778"><pk_ticket>337582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-18T00:00:00</td_created><th_created>22:00:44</th_created><val_days_resolution>9.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALENDARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9779"><pk_ticket>337645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>09:19:42</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9780"><pk_ticket>337670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>09:38:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9781"><pk_ticket>337678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>09:43:23</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9782"><pk_ticket>337685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>09:47:24</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9783"><pk_ticket>337710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>10:04:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO AQUASALUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9784"><pk_ticket>337720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>10:09:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC OBRA MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9785"><pk_ticket>337778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>10:33:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9786"><pk_ticket>337817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>10:47:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9787"><pk_ticket>337869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>11:06:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9788"><pk_ticket>337873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>11:10:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9789"><pk_ticket>338038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>12:37:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9790"><pk_ticket>338088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>13:06:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9791"><pk_ticket>338104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>13:15:13</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9792"><pk_ticket>338175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>14:03:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9793"><pk_ticket>338179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>14:09:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9794"><pk_ticket>338227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>16:01:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9795"><pk_ticket>338241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>16:29:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9796"><pk_ticket>338252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>17:02:27</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9797"><pk_ticket>338263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>17:26:45</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9798"><pk_ticket>338268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>17:40:41</th_created><val_days_resolution>8.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9799"><pk_ticket>338273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>17:52:20</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9800"><pk_ticket>338274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-19T00:00:00</td_created><th_created>17:55:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIONS TALLERS CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9801"><pk_ticket>338349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>09:05:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9802"><pk_ticket>338351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>09:06:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLARITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9803"><pk_ticket>338436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>10:02:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9804"><pk_ticket>338457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>10:13:27</th_created><val_days_resolution>14.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9805"><pk_ticket>338504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>10:37:21</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIV</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9806"><pk_ticket>338518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>10:45:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9807"><pk_ticket>338545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>10:58:27</th_created><val_days_resolution>3.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTUDIS SUPERIORS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9808"><pk_ticket>338606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>11:35:37</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BECA ESTUDIS SUPERIORS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9809"><pk_ticket>338609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>11:37:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9810"><pk_ticket>338613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>11:39:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TEL UPASS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9811"><pk_ticket>338614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>11:39:49</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9812"><pk_ticket>338713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>12:48:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9813"><pk_ticket>338752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>13:15:41</th_created><val_days_resolution>10.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9814"><pk_ticket>338820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>14:24:29</th_created><val_days_resolution>4.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9815"><pk_ticket>338870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>15:53:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9816"><pk_ticket>338900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>16:51:29</th_created><val_days_resolution>11.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9817"><pk_ticket>338903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>16:54:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9818"><pk_ticket>338906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>16:58:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9819"><pk_ticket>338910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>17:03:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9820"><pk_ticket>338912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>17:09:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIF PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9821"><pk_ticket>338914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>17:18:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9822"><pk_ticket>338927</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>17:48:19</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9823"><pk_ticket>338936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>18:33:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9824"><pk_ticket>338948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-20T00:00:00</td_created><th_created>19:19:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9825"><pk_ticket>338976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>08:18:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9826"><pk_ticket>338994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>09:05:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9827"><pk_ticket>339104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>10:03:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9828"><pk_ticket>339127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>10:15:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9829"><pk_ticket>339182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>10:43:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9830"><pk_ticket>339278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>11:34:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMP</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9831"><pk_ticket>339289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>11:38:29</th_created><val_days_resolution>10.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA APARCAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9832"><pk_ticket>339454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>13:00:40</th_created><val_days_resolution>4.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RRHH</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9833"><pk_ticket>339476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>13:15:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MEDI AMBIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9834"><pk_ticket>339483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>13:20:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9835"><pk_ticket>339498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>13:30:09</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9836"><pk_ticket>339582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>15:35:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9837"><pk_ticket>339630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>18:22:47</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9838"><pk_ticket>339645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-21T00:00:00</td_created><th_created>19:50:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9839"><pk_ticket>339661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>08:20:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9840"><pk_ticket>339677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>08:58:32</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9841"><pk_ticket>339737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>09:54:24</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9842"><pk_ticket>339806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>10:41:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9843"><pk_ticket>339812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>10:46:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9844"><pk_ticket>339825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>10:53:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9845"><pk_ticket>339834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>10:58:59</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9846"><pk_ticket>339835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>11:00:03</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9847"><pk_ticket>339877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>11:31:43</th_created><val_days_resolution>37.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO AQUASALUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9848"><pk_ticket>339883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>11:33:49</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9849"><pk_ticket>339891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>11:37:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTIAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9850"><pk_ticket>339947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>12:11:54</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSOS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9851"><pk_ticket>339961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>12:17:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9852"><pk_ticket>339976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>12:25:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9853"><pk_ticket>339981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>12:27:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9854"><pk_ticket>340004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>12:44:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9855"><pk_ticket>340024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>12:51:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9856"><pk_ticket>340062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>13:19:27</th_created><val_days_resolution>7.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME ARRELAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9857"><pk_ticket>340111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>14:13:28</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9858"><pk_ticket>340128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>14:36:29</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9859"><pk_ticket>340142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>14:55:00</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9860"><pk_ticket>340178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>16:59:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9861"><pk_ticket>340202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-22T00:00:00</td_created><th_created>18:13:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9862"><pk_ticket>340300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>09:41:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9863"><pk_ticket>340332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>10:09:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9864"><pk_ticket>340557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>12:32:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9865"><pk_ticket>340565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>12:36:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA FERROCARRILS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9866"><pk_ticket>340606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>13:09:17</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9867"><pk_ticket>340610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>13:11:08</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9868"><pk_ticket>340694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>15:16:27</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9869"><pk_ticket>340708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>16:26:40</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSOS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9870"><pk_ticket>340716</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-23T00:00:00</td_created><th_created>17:16:39</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9871"><pk_ticket>340748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-24T00:00:00</td_created><th_created>08:57:32</th_created><val_days_resolution>6.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT DRETS EXAMEN</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9872"><pk_ticket>340754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-25T00:00:00</td_created><th_created>12:52:29</th_created><val_days_resolution>4.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9873"><pk_ticket>340765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-25T00:00:00</td_created><th_created>23:04:30</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CANVI DOMICILIACIO BANCARIA CEM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9874"><pk_ticket>340797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>09:01:39</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9875"><pk_ticket>340965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>10:43:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRA ART</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9876"><pk_ticket>341157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>12:22:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9877"><pk_ticket>341204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>12:51:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9878"><pk_ticket>341216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>13:00:40</th_created><val_days_resolution>9.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9879"><pk_ticket>341226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>13:06:27</th_created><val_days_resolution>3.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9880"><pk_ticket>341347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>14:39:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9881"><pk_ticket>341354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>14:52:46</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9882"><pk_ticket>341457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>18:48:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE HPO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9883"><pk_ticket>341473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-26T00:00:00</td_created><th_created>19:46:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9884"><pk_ticket>341485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>07:57:29</th_created><val_days_resolution>3.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC HUT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9885"><pk_ticket>341580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>09:54:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9886"><pk_ticket>341600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>10:11:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ESPORTS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9887"><pk_ticket>341649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>10:41:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9888"><pk_ticket>341688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>11:10:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9889"><pk_ticket>341738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>11:37:31</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9890"><pk_ticket>341752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>11:46:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT LLOGUER LV</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9891"><pk_ticket>341765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>11:55:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9892"><pk_ticket>341811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:21:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="9893"><pk_ticket>341817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:23:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9894"><pk_ticket>341822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:27:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DE NEIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9895"><pk_ticket>341823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:27:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9896"><pk_ticket>341839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:37:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9897"><pk_ticket>341854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:44:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9898"><pk_ticket>341867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:51:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9899"><pk_ticket>341873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>12:58:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9900"><pk_ticket>341973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>13:59:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9901"><pk_ticket>342035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>15:16:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9902"><pk_ticket>342066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>16:19:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9903"><pk_ticket>342157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>19:29:29</th_created><val_days_resolution>18.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9904"><pk_ticket>342163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>19:41:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA FGC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9905"><pk_ticket>342170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-27T00:00:00</td_created><th_created>20:29:29</th_created><val_days_resolution>7.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9906"><pk_ticket>342195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>09:05:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9907"><pk_ticket>342200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>09:07:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9908"><pk_ticket>342260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>09:45:27</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9909"><pk_ticket>342292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>10:07:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PRECIA CATSALUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9910"><pk_ticket>342302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>10:11:14</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9911"><pk_ticket>342363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>10:33:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9912"><pk_ticket>342456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>11:24:28</th_created><val_days_resolution>15.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9913"><pk_ticket>342470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>11:31:27</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9914"><pk_ticket>342506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>11:52:16</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9915"><pk_ticket>342606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>12:43:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9916"><pk_ticket>342682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>13:23:53</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR PDF</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9917"><pk_ticket>342716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>13:39:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO CONTRACTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9918"><pk_ticket>342763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>14:31:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9919"><pk_ticket>342764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>14:34:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9920"><pk_ticket>342822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>16:45:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9921"><pk_ticket>342847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>17:40:42</th_created><val_days_resolution>4.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>DENUNCIA MALTRACTAMENT ANIMAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9922"><pk_ticket>342861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>18:03:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9923"><pk_ticket>342871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>18:19:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9924"><pk_ticket>342890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>19:08:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9925"><pk_ticket>342891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>19:09:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9926"><pk_ticket>342899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>19:31:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9927"><pk_ticket>342901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>19:37:29</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENTRE ESPORTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9928"><pk_ticket>342905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>19:55:40</th_created><val_days_resolution>2.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXCLOSOS PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9929"><pk_ticket>342906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-28T00:00:00</td_created><th_created>20:19:29</th_created><val_days_resolution>3.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO SEPE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9930"><pk_ticket>342907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>01:49:28</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9931"><pk_ticket>342927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>08:53:27</th_created><val_days_resolution>2.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9932"><pk_ticket>342943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9933"><pk_ticket>342983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>09:48:28</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT MUDANCA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9934"><pk_ticket>343010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:05:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9935"><pk_ticket>343049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:29:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9936"><pk_ticket>343050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:30:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9937"><pk_ticket>343053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:32:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9938"><pk_ticket>343058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:34:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9939"><pk_ticket>343066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:40:04</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9940"><pk_ticket>343081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>10:53:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9941"><pk_ticket>343169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>11:52:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9942"><pk_ticket>343179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>11:59:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO CERTIFICAT PENSIONISTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9943"><pk_ticket>343236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>12:48:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9944"><pk_ticket>343325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>14:03:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9945"><pk_ticket>343343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>14:24:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9946"><pk_ticket>343362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>15:22:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9947"><pk_ticket>343365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>15:23:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9948"><pk_ticket>343366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>15:25:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9949"><pk_ticket>343377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>16:03:04</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9950"><pk_ticket>343385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>16:15:41</th_created><val_days_resolution>4.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME POLICIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9951"><pk_ticket>343386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>16:17:30</th_created><val_days_resolution>4.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9952"><pk_ticket>343398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>17:16:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9953"><pk_ticket>343404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>17:33:45</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9954"><pk_ticket>343405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>17:35:02</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS BECA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9955"><pk_ticket>343406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>17:35:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9956"><pk_ticket>343417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>17:59:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LOCAL COMERCIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9957"><pk_ticket>343419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>18:01:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DIPOSIT FIANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9958"><pk_ticket>343420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>18:05:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9959"><pk_ticket>343429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>18:38:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="9960"><pk_ticket>343434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>18:53:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9961"><pk_ticket>343435</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>18:53:18</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9962"><pk_ticket>343440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-29T00:00:00</td_created><th_created>19:29:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9963"><pk_ticket>343454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>08:33:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9964"><pk_ticket>343478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>09:14:12</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9965"><pk_ticket>343540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>10:00:29</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9966"><pk_ticket>343542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>10:01:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9967"><pk_ticket>343596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>10:37:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9968"><pk_ticket>343633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>11:00:51</th_created><val_days_resolution>12.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LOCAL COMERCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9969"><pk_ticket>343763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>12:21:27</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9970"><pk_ticket>343775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>12:24:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="9971"><pk_ticket>343789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>12:30:41</th_created><val_days_resolution>12.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>QUEIXA MOBILIARI EN MAL ESTAT</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9972"><pk_ticket>343807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>12:40:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9973"><pk_ticket>343873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>13:21:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9974"><pk_ticket>343949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>14:23:27</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9975"><pk_ticket>343987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>16:05:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9976"><pk_ticket>343997</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>16:24:11</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9977"><pk_ticket>343999</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>16:26:10</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA ANYDESK</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9978"><pk_ticket>344016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>17:10:50</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9979"><pk_ticket>344050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-09-30T00:00:00</td_created><th_created>19:07:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9980"><pk_ticket>344141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>09:04:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9981"><pk_ticket>344185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>09:29:18</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9982"><pk_ticket>344215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>09:44:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9983"><pk_ticket>344231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>09:55:38</th_created><val_days_resolution>13.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="9984"><pk_ticket>344261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>10:13:17</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9985"><pk_ticket>344304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>10:32:27</th_created><val_days_resolution>3.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="9986"><pk_ticket>344329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>10:44:02</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9987"><pk_ticket>344473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>11:54:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9988"><pk_ticket>344485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>12:06:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT SALSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="9989"><pk_ticket>344573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>13:00:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="9990"><pk_ticket>344578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>13:03:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="9991"><pk_ticket>344624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>13:22:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA TELEFONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="9992"><pk_ticket>344724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>14:09:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="9993"><pk_ticket>344749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>14:45:09</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PRECIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9994"><pk_ticket>344765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>15:10:26</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM NINXOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9995"><pk_ticket>344774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>15:45:41</th_created><val_days_resolution>19.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCOMPTE DISCAPACITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9996"><pk_ticket>344813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>17:11:27</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9997"><pk_ticket>344834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>17:57:43</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORT JOVE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="9998"><pk_ticket>344856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>19:04:05</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="9999"><pk_ticket>344886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>20:10:41</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10000"><pk_ticket>344896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>23:09:27</th_created><val_days_resolution>3.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10001"><pk_ticket>344897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-03T00:00:00</td_created><th_created>23:25:43</th_created><val_days_resolution>2.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10002"><pk_ticket>344899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>08:00:41</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10003"><pk_ticket>344903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>08:18:30</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10004"><pk_ticket>344953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>09:24:28</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10005"><pk_ticket>344971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>09:38:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10006"><pk_ticket>344976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>09:40:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INF ARRELAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10007"><pk_ticket>344982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>09:48:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10008"><pk_ticket>344985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>09:50:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10009"><pk_ticket>345024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>10:13:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10010"><pk_ticket>345038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>10:21:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10011"><pk_ticket>345125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>11:07:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10012"><pk_ticket>345205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>11:49:42</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10013"><pk_ticket>345284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>12:29:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10014"><pk_ticket>345288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>12:33:14</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10015"><pk_ticket>345315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>12:45:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CENS GOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10016"><pk_ticket>345341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>12:59:58</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10017"><pk_ticket>345371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>13:18:19</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10018"><pk_ticket>345375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>13:21:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BO ENERGETIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10019"><pk_ticket>345424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>13:53:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10020"><pk_ticket>345452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>14:21:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10021"><pk_ticket>345457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>14:28:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10022"><pk_ticket>345479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>15:08:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10023"><pk_ticket>345483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>15:13:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10024"><pk_ticket>345484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>15:17:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10025"><pk_ticket>345488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>15:29:09</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10026"><pk_ticket>345506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>16:16:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CULTURAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10027"><pk_ticket>345520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>16:41:28</th_created><val_days_resolution>7.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10028"><pk_ticket>345523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>16:47:28</th_created><val_days_resolution>7.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10029"><pk_ticket>345538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>17:34:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10030"><pk_ticket>345570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>19:48:59</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10031"><pk_ticket>345571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>19:58:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10032"><pk_ticket>345576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>21:30:39</th_created><val_days_resolution>8.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS BENESTAR SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10033"><pk_ticket>345578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-04T00:00:00</td_created><th_created>22:02:29</th_created><val_days_resolution>4.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10034"><pk_ticket>345687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>09:54:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10035"><pk_ticket>345701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>10:03:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10036"><pk_ticket>345755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>10:29:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10037"><pk_ticket>345769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>10:37:30</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA AUX</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10038"><pk_ticket>345819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>11:01:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10039"><pk_ticket>345825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>11:06:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCEDIMENT PROCES SELECCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10040"><pk_ticket>345833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>11:08:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10041"><pk_ticket>345835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>11:10:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ESPAI MUNICIPAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10042"><pk_ticket>345915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>11:51:31</th_created><val_days_resolution>1.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IMPOST</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10043"><pk_ticket>345945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>12:07:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10044"><pk_ticket>345994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>12:34:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10045"><pk_ticket>346053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>13:04:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCONS PRAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10046"><pk_ticket>346162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>14:33:49</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10047"><pk_ticket>346168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>14:41:31</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10048"><pk_ticket>346179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>14:56:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10049"><pk_ticket>346180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>15:01:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10050"><pk_ticket>346188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>15:27:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10051"><pk_ticket>346201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>15:51:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10052"><pk_ticket>346204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>15:57:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10053"><pk_ticket>346234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>16:47:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10054"><pk_ticket>346271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>18:29:15</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCONS PRAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10055"><pk_ticket>346295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>19:43:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10056"><pk_ticket>346301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-05T00:00:00</td_created><th_created>20:55:40</th_created><val_days_resolution>13.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10057"><pk_ticket>346305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>06:24:29</th_created><val_days_resolution>14.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HIST</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10058"><pk_ticket>346416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>10:04:27</th_created><val_days_resolution>14.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10059"><pk_ticket>346418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>10:05:42</th_created><val_days_resolution>10.38</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10060"><pk_ticket>346422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>10:08:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10061"><pk_ticket>346497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>10:48:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10062"><pk_ticket>346526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>11:05:05</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10063"><pk_ticket>346555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>11:18:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTORES PILATES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10064"><pk_ticket>346646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>12:10:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10065"><pk_ticket>346675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>12:28:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10066"><pk_ticket>346681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>12:32:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10067"><pk_ticket>346708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>12:49:08</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10068"><pk_ticket>346719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>12:56:26</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10069"><pk_ticket>346730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>13:05:11</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10070"><pk_ticket>346778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>13:32:29</th_created><val_days_resolution>9.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TITOL CATALA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10071"><pk_ticket>346796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>13:43:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT NEIXAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10072"><pk_ticket>346831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>14:16:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10073"><pk_ticket>346871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>15:22:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10074"><pk_ticket>346877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>15:48:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10075"><pk_ticket>346921</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>18:05:35</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VIDA LABORAL</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10076"><pk_ticket>346944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>18:44:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10077"><pk_ticket>346951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>19:17:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIV</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10078"><pk_ticket>346952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>19:32:29</th_created><val_days_resolution>4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10079"><pk_ticket>346955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>19:41:27</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRASENYA PERFIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10080"><pk_ticket>346957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>20:00:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10081"><pk_ticket>346960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-06T00:00:00</td_created><th_created>21:33:29</th_created><val_days_resolution>3.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PORTAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10082"><pk_ticket>346966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>08:13:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10083"><pk_ticket>346967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>08:15:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10084"><pk_ticket>346974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>08:38:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIV NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10085"><pk_ticket>346989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>09:01:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDICENCIA INSCRIPCIONS ACTIV</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10086"><pk_ticket>346996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>09:05:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10087"><pk_ticket>347012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>09:22:03</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10088"><pk_ticket>347046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>09:53:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10089"><pk_ticket>347057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>10:00:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT TECNIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10090"><pk_ticket>347095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>10:20:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRASENYA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10091"><pk_ticket>347132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>10:42:29</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10092"><pk_ticket>347196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>11:24:33</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10093"><pk_ticket>347203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>11:27:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL.LITUD APERTURA NEGOCI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10094"><pk_ticket>347214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>11:33:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10095"><pk_ticket>347273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>12:16:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10096"><pk_ticket>347277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>12:20:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10097"><pk_ticket>347421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>14:14:19</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES WEB INCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10098"><pk_ticket>347461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>15:49:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10099"><pk_ticket>347469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>16:17:27</th_created><val_days_resolution>8.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10100"><pk_ticket>347475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>16:55:17</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10101"><pk_ticket>347502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>18:18:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10102"><pk_ticket>347515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>19:15:43</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10103"><pk_ticket>347516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-07T00:00:00</td_created><th_created>19:40:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10104"><pk_ticket>347521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-08T00:00:00</td_created><th_created>00:38:30</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10105"><pk_ticket>347531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-08T00:00:00</td_created><th_created>15:21:28</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10106"><pk_ticket>347534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-08T00:00:00</td_created><th_created>17:34:30</th_created><val_days_resolution>4.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10107"><pk_ticket>347551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-09T00:00:00</td_created><th_created>23:29:27</th_created><val_days_resolution>4.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTUDIS SUPERIORS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10108"><pk_ticket>347559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>08:37:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10109"><pk_ticket>347565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>08:48:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10110"><pk_ticket>347582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>09:09:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10111"><pk_ticket>347603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>09:28:11</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10112"><pk_ticket>347604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>09:29:34</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10113"><pk_ticket>347687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>10:32:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10114"><pk_ticket>347756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>11:19:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10115"><pk_ticket>347819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>12:07:30</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10116"><pk_ticket>347904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>13:07:41</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10117"><pk_ticket>347951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>13:48:27</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10118"><pk_ticket>347967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>13:59:30</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10119"><pk_ticket>347969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>14:03:05</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10120"><pk_ticket>347972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>14:05:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10121"><pk_ticket>347992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>14:27:28</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT NINXOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10122"><pk_ticket>347993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>14:27:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10123"><pk_ticket>348012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>15:01:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10124"><pk_ticket>348033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>15:52:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10125"><pk_ticket>348052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>16:34:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINAL OBRA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10126"><pk_ticket>348055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>16:39:52</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10127"><pk_ticket>348129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>20:09:29</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10128"><pk_ticket>348130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-10T00:00:00</td_created><th_created>20:12:31</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10129"><pk_ticket>348149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>08:27:59</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10130"><pk_ticket>348156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>08:54:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10131"><pk_ticket>348233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>09:54:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10132"><pk_ticket>348358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>11:03:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10133"><pk_ticket>348399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>11:24:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10134"><pk_ticket>348411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>11:31:47</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10135"><pk_ticket>348477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>12:09:27</th_created><val_days_resolution>20.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10136"><pk_ticket>348480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>12:11:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES MENORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10137"><pk_ticket>348485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>12:14:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10138"><pk_ticket>348497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>12:19:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES WEB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10139"><pk_ticket>348519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>12:37:28</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10140"><pk_ticket>348531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>12:48:15</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10141"><pk_ticket>348550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>13:00:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10142"><pk_ticket>348586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>13:25:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10143"><pk_ticket>348625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>13:55:50</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10144"><pk_ticket>348659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>14:24:27</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10145"><pk_ticket>348684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>14:57:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10146"><pk_ticket>348698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>15:11:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10147"><pk_ticket>348710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>15:45:40</th_created><val_days_resolution>3.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10148"><pk_ticket>348714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>15:55:42</th_created><val_days_resolution>17.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10149"><pk_ticket>348725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>16:12:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10150"><pk_ticket>348726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>16:13:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10151"><pk_ticket>348727</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>16:15:33</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10152"><pk_ticket>348746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>16:50:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO OVP</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10153"><pk_ticket>348753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>17:16:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO OVP</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10154"><pk_ticket>348761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>17:28:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AMPLIACIO OVP</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10155"><pk_ticket>348781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>18:17:28</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10156"><pk_ticket>348782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>18:23:16</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO OVP</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10157"><pk_ticket>348796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>19:05:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10158"><pk_ticket>348799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>19:15:51</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10159"><pk_ticket>348803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-11T00:00:00</td_created><th_created>19:29:53</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10160"><pk_ticket>348805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-12T00:00:00</td_created><th_created>00:26:27</th_created><val_days_resolution>13.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10161"><pk_ticket>348809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-12T00:00:00</td_created><th_created>12:56:32</th_created><val_days_resolution>9.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10162"><pk_ticket>348833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>08:41:29</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10163"><pk_ticket>348839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>08:46:27</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA AJUTS ESTUDIS SUPERIORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10164"><pk_ticket>348852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>09:02:28</th_created><val_days_resolution>2.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10165"><pk_ticket>348867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>09:14:27</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10166"><pk_ticket>349038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>10:58:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10167"><pk_ticket>349052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>11:06:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10168"><pk_ticket>349149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>11:54:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10169"><pk_ticket>349157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>11:55:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10170"><pk_ticket>349196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>12:17:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10171"><pk_ticket>349304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>13:24:04</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES WEB INSCRIPCIONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10172"><pk_ticket>349310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>13:26:26</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES WEB INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10173"><pk_ticket>349325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>13:31:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10174"><pk_ticket>349375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>14:09:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10175"><pk_ticket>349446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>17:08:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10176"><pk_ticket>349449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>17:18:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10177"><pk_ticket>349462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>17:47:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10178"><pk_ticket>349467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>18:01:32</th_created><val_days_resolution>5.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10179"><pk_ticket>349488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-13T00:00:00</td_created><th_created>19:12:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA  PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10180"><pk_ticket>349506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>08:01:31</th_created><val_days_resolution>4.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10181"><pk_ticket>349575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>09:36:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10182"><pk_ticket>349599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>09:51:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10183"><pk_ticket>349612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>10:02:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10184"><pk_ticket>349635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>10:17:02</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10185"><pk_ticket>349653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>10:25:41</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10186"><pk_ticket>349655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>10:26:28</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10187"><pk_ticket>349842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>12:29:31</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10188"><pk_ticket>349863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>12:38:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10189"><pk_ticket>350002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>15:30:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10190"><pk_ticket>350005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-14T00:00:00</td_created><th_created>15:35:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10191"><pk_ticket>350066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-15T00:00:00</td_created><th_created>11:17:31</th_created><val_days_resolution>2.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10192"><pk_ticket>350085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>00:17:27</th_created><val_days_resolution>8.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10193"><pk_ticket>350133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>09:08:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10194"><pk_ticket>350179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>09:36:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10195"><pk_ticket>350188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>09:41:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10196"><pk_ticket>350234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>10:05:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10197"><pk_ticket>350244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>10:11:31</th_created><val_days_resolution>1.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10198"><pk_ticket>350277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>10:33:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10199"><pk_ticket>350302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>10:44:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10200"><pk_ticket>350389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>11:34:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10201"><pk_ticket>350390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>11:34:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10202"><pk_ticket>350399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>11:38:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10203"><pk_ticket>350436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>11:54:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS RODATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10204"><pk_ticket>350442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>11:57:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CDC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10205"><pk_ticket>350502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>12:30:44</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULT TAXA LLIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10206"><pk_ticket>350546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>12:55:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10207"><pk_ticket>350675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>14:07:27</th_created><val_days_resolution>2.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10208"><pk_ticket>350690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>14:27:30</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO MARXA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10209"><pk_ticket>350701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>14:45:39</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10210"><pk_ticket>350714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>15:00:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10211"><pk_ticket>350756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>16:33:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10212"><pk_ticket>350761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>16:38:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10213"><pk_ticket>350793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>17:39:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABNONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10214"><pk_ticket>350804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>17:59:14</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSET NATACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10215"><pk_ticket>350805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>18:00:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSET NATACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10216"><pk_ticket>350808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>18:08:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10217"><pk_ticket>350815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>18:22:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10218"><pk_ticket>350816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>18:25:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10219"><pk_ticket>350845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>19:43:29</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10220"><pk_ticket>350846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-17T00:00:00</td_created><th_created>19:46:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10221"><pk_ticket>350882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>09:06:30</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10222"><pk_ticket>350960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>10:03:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10223"><pk_ticket>350987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>10:13:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10224"><pk_ticket>351034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>10:35:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10225"><pk_ticket>351176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>11:42:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10226"><pk_ticket>351235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>12:11:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10227"><pk_ticket>351282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>12:38:33</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10228"><pk_ticket>351319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>12:59:27</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10229"><pk_ticket>351333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>13:05:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10230"><pk_ticket>351343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>13:10:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10231"><pk_ticket>351346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>13:10:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTA POLICIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10232"><pk_ticket>351433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>14:07:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10233"><pk_ticket>351495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>15:54:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10234"><pk_ticket>351502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>16:06:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10235"><pk_ticket>351511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>16:25:15</th_created><val_days_resolution>1.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10236"><pk_ticket>351515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>16:32:51</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10237"><pk_ticket>351517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>16:38:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10238"><pk_ticket>351540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>17:22:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10239"><pk_ticket>351548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>17:45:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10240"><pk_ticket>351549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-18T00:00:00</td_created><th_created>17:52:29</th_created><val_days_resolution>4.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10241"><pk_ticket>351597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>07:59:32</th_created><val_days_resolution>5.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10242"><pk_ticket>351604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>08:29:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10243"><pk_ticket>351629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>09:07:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10244"><pk_ticket>351780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>10:38:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIÓ PLUSVALUA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10245"><pk_ticket>351795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>10:43:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10246"><pk_ticket>351888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>11:36:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10247"><pk_ticket>351923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>11:55:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10248"><pk_ticket>351971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>12:18:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10249"><pk_ticket>352002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>12:35:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10250"><pk_ticket>352070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>13:16:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10251"><pk_ticket>352086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>13:26:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10252"><pk_ticket>352090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>13:27:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10253"><pk_ticket>352122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>13:54:35</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10254"><pk_ticket>352138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>14:06:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10255"><pk_ticket>352151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>14:23:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10256"><pk_ticket>352163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>14:34:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10257"><pk_ticket>352164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>14:34:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10258"><pk_ticket>352199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>15:40:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10259"><pk_ticket>352225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>16:42:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10260"><pk_ticket>352274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>18:08:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10261"><pk_ticket>352286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-19T00:00:00</td_created><th_created>18:49:30</th_created><val_days_resolution>3.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC OBRA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10262"><pk_ticket>352358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>09:23:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10263"><pk_ticket>352368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>09:30:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCONS CATUS GANXET</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10264"><pk_ticket>352417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>10:02:33</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10265"><pk_ticket>352476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>10:43:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10266"><pk_ticket>352482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>10:45:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10267"><pk_ticket>352483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>10:46:27</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10268"><pk_ticket>352521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>11:14:49</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10269"><pk_ticket>352604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>12:14:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10270"><pk_ticket>352615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>12:23:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10271"><pk_ticket>352658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>12:56:23</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10272"><pk_ticket>352717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>13:36:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10273"><pk_ticket>352724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>13:43:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT. DOCUMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10274"><pk_ticket>352758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>14:11:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNE PENSIO FGC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10275"><pk_ticket>352781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>14:37:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECITIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10276"><pk_ticket>352817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>15:54:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10277"><pk_ticket>352821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>16:00:51</th_created><val_days_resolution>5.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEP ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10278"><pk_ticket>352847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>16:41:41</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA DOCUMENT</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10279"><pk_ticket>352882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>17:46:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10280"><pk_ticket>352884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>17:52:28</th_created><val_days_resolution>3.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10281"><pk_ticket>352903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>18:42:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10282"><pk_ticket>352905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-20T00:00:00</td_created><th_created>18:44:27</th_created><val_days_resolution>4.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLERS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10283"><pk_ticket>352933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>08:32:30</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10284"><pk_ticket>352937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>08:45:44</th_created><val_days_resolution>1.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEPARTAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10285"><pk_ticket>352961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>09:16:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10286"><pk_ticket>353158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>11:33:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10287"><pk_ticket>353234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>12:20:15</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTES CIUTAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10288"><pk_ticket>353276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>12:45:40</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10289"><pk_ticket>353305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>13:05:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10290"><pk_ticket>353319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>13:17:27</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA EXPEDIENT MULTA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10291"><pk_ticket>353370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-21T00:00:00</td_created><th_created>14:02:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10292"><pk_ticket>353492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>08:40:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10293"><pk_ticket>353593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>09:57:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10294"><pk_ticket>353605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>10:07:35</th_created><val_days_resolution>3.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10295"><pk_ticket>353613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>10:10:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10296"><pk_ticket>353645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>10:27:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10297"><pk_ticket>353659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>10:32:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10298"><pk_ticket>353705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>11:02:18</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10299"><pk_ticket>353804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>11:55:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RENOVACIO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10300"><pk_ticket>353806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>11:56:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10301"><pk_ticket>353824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>12:04:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10302"><pk_ticket>353827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>12:05:47</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10303"><pk_ticket>353884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>12:39:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIONS CONVOCATORIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10304"><pk_ticket>353889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>12:42:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10305"><pk_ticket>353901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>12:54:54</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10306"><pk_ticket>353906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>12:57:37</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10307"><pk_ticket>353918</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>13:04:04</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10308"><pk_ticket>353924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>13:06:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10309"><pk_ticket>353952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>13:23:10</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ECONOMICS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10310"><pk_ticket>353968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>13:35:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULAT ESTAT SOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10311"><pk_ticket>354045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>15:21:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10312"><pk_ticket>354051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>15:38:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10313"><pk_ticket>354057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-24T00:00:00</td_created><th_created>15:56:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10314"><pk_ticket>354156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>08:29:42</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITART INSCRIPCIO CURS FORMATIU</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10315"><pk_ticket>354242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>09:58:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10316"><pk_ticket>354266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>10:13:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10317"><pk_ticket>354301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>10:35:55</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10318"><pk_ticket>354322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>10:44:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10319"><pk_ticket>354355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>11:04:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10320"><pk_ticket>354374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>11:14:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10321"><pk_ticket>354402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>11:34:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCA'M TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10322"><pk_ticket>354409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>11:37:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10323"><pk_ticket>354488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>12:21:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10324"><pk_ticket>354515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>12:33:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLCIAT CARTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10325"><pk_ticket>354564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>12:55:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10326"><pk_ticket>354572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>12:58:40</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10327"><pk_ticket>354645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>13:46:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10328"><pk_ticket>354703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>15:09:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10329"><pk_ticket>354706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>15:19:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10330"><pk_ticket>354718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>15:42:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10331"><pk_ticket>354774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>18:23:38</th_created><val_days_resolution>3.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10332"><pk_ticket>354778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>18:27:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10333"><pk_ticket>354781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>18:36:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10334"><pk_ticket>354792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-25T00:00:00</td_created><th_created>19:42:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10335"><pk_ticket>354828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>09:13:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10336"><pk_ticket>354829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>09:14:02</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10337"><pk_ticket>354839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>09:25:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10338"><pk_ticket>354860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>09:36:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10339"><pk_ticket>354969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>10:39:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CLAVE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10340"><pk_ticket>355158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>12:22:43</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10341"><pk_ticket>355184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>12:42:41</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO BECA CONSULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10342"><pk_ticket>355188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>12:45:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10343"><pk_ticket>355248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>13:21:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10344"><pk_ticket>355252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>13:22:36</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10345"><pk_ticket>355342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>15:20:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10346"><pk_ticket>355398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>17:30:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10347"><pk_ticket>355415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-26T00:00:00</td_created><th_created>18:17:13</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DIGITAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10348"><pk_ticket>355551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>10:13:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10349"><pk_ticket>355563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>10:21:14</th_created><val_days_resolution>4.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10350"><pk_ticket>355656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>11:18:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10351"><pk_ticket>355675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>11:33:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10352"><pk_ticket>355686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>11:37:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10353"><pk_ticket>355714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>11:55:12</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10354"><pk_ticket>355737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>12:06:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10355"><pk_ticket>355750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>12:18:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10356"><pk_ticket>355758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>12:25:08</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10357"><pk_ticket>355941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>16:06:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10358"><pk_ticket>355970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>17:46:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10359"><pk_ticket>355971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>17:49:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10360"><pk_ticket>355989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>18:46:35</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10361"><pk_ticket>355996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>19:25:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10362"><pk_ticket>355999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-27T00:00:00</td_created><th_created>21:45:43</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10363"><pk_ticket>356011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>08:26:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10364"><pk_ticket>356044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>09:16:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10365"><pk_ticket>356075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>09:49:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10366"><pk_ticket>356079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>09:52:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10367"><pk_ticket>356105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>10:14:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10368"><pk_ticket>356172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>10:56:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10369"><pk_ticket>356320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>13:10:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10370"><pk_ticket>356335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>13:17:20</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10371"><pk_ticket>356381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>14:21:25</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10372"><pk_ticket>356419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>17:04:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10373"><pk_ticket>356433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>18:24:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10374"><pk_ticket>356435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-28T00:00:00</td_created><th_created>18:30:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10375"><pk_ticket>356454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-29T00:00:00</td_created><th_created>17:40:43</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO RUA REIS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10376"><pk_ticket>356471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>08:15:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10377"><pk_ticket>356541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>09:30:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10378"><pk_ticket>356674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>11:04:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10379"><pk_ticket>356676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>11:05:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10380"><pk_ticket>356683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>11:10:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10381"><pk_ticket>356712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>11:34:34</th_created><val_days_resolution>4.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10382"><pk_ticket>356733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>11:52:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS BROSSES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10383"><pk_ticket>356764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>12:14:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO NADO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10384"><pk_ticket>356777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>12:28:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10385"><pk_ticket>356822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>13:13:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTES MUNICIPALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10386"><pk_ticket>356868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>13:51:10</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA COMUNICACIO PREVIA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10387"><pk_ticket>356889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>14:21:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ESTUDIS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10388"><pk_ticket>356925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>17:37:51</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUDA BECA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10389"><pk_ticket>356929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-10-31T00:00:00</td_created><th_created>17:53:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRA AVICOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10390"><pk_ticket>356943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-01T00:00:00</td_created><th_created>10:52:35</th_created><val_days_resolution>9.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10391"><pk_ticket>357001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>09:11:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10392"><pk_ticket>357002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>09:12:42</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10393"><pk_ticket>357014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>09:18:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10394"><pk_ticket>357016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>09:19:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10395"><pk_ticket>357044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>09:35:00</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10396"><pk_ticket>357057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>09:42:08</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO REBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10397"><pk_ticket>357241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>11:16:55</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10398"><pk_ticket>357293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>11:41:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10399"><pk_ticket>357297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>11:45:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10400"><pk_ticket>357357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>12:16:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10401"><pk_ticket>357450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>12:59:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10402"><pk_ticket>357503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>13:36:28</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10403"><pk_ticket>357520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>13:43:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10404"><pk_ticket>357550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>14:02:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10405"><pk_ticket>357562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>14:18:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10406"><pk_ticket>357577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>14:40:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10407"><pk_ticket>357579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>14:41:53</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10408"><pk_ticket>357601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>15:35:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10409"><pk_ticket>357602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>15:40:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10410"><pk_ticket>357611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>16:00:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10411"><pk_ticket>357612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>16:02:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10412"><pk_ticket>357614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>16:05:48</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10413"><pk_ticket>357622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>16:20:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10414"><pk_ticket>357624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>16:23:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALEGACIO MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10415"><pk_ticket>357632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>17:00:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10416"><pk_ticket>357643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>17:38:05</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10417"><pk_ticket>357657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>18:06:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10418"><pk_ticket>357666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>18:36:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10419"><pk_ticket>357684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>19:16:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10420"><pk_ticket>357693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>20:11:37</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TITULARITAT NINXOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10421"><pk_ticket>357694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-02T00:00:00</td_created><th_created>20:55:44</th_created><val_days_resolution>2.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10422"><pk_ticket>357915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>11:17:46</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10423"><pk_ticket>357931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>11:28:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10424"><pk_ticket>357934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>11:29:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10425"><pk_ticket>357935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>11:31:55</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10426"><pk_ticket>357956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>11:47:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLERS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10427"><pk_ticket>358091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>13:06:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10428"><pk_ticket>358136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>13:39:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10429"><pk_ticket>358190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>14:39:37</th_created><val_days_resolution>9.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10430"><pk_ticket>358207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>15:47:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10431"><pk_ticket>358245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-03T00:00:00</td_created><th_created>17:29:37</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10432"><pk_ticket>358308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>04:50:42</th_created><val_days_resolution>5.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIFICAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10433"><pk_ticket>358397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>09:53:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10434"><pk_ticket>358438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>10:20:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10435"><pk_ticket>358446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>10:24:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10436"><pk_ticket>358468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>10:46:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10437"><pk_ticket>358486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>10:58:37</th_created><val_days_resolution>4.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENS ELECTORAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10438"><pk_ticket>358593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>12:14:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10439"><pk_ticket>358598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>12:17:33</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSICRPCIO ACTIVITAT NADONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10440"><pk_ticket>358616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>12:27:19</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10441"><pk_ticket>358716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>14:03:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAEMENT TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10442"><pk_ticket>358724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>14:07:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10443"><pk_ticket>358738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>14:40:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10444"><pk_ticket>358767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>17:18:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10445"><pk_ticket>358771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>17:42:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10446"><pk_ticket>358783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-04T00:00:00</td_created><th_created>18:46:47</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PAGAMENT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10447"><pk_ticket>358812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-06T00:00:00</td_created><th_created>23:52:34</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL MODIF DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10448"><pk_ticket>358816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>08:11:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA CLAVEGUERAM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10449"><pk_ticket>358831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>08:41:14</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SIGNATURA FACTURA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10450"><pk_ticket>358868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>09:14:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10451"><pk_ticket>358914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>09:45:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10452"><pk_ticket>358964</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>10:09:46</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRES</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10453"><pk_ticket>359076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>11:06:42</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10454"><pk_ticket>359090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>11:18:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10455"><pk_ticket>359096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>11:22:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10456"><pk_ticket>359107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>11:30:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10457"><pk_ticket>359127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>11:47:36</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10458"><pk_ticket>359197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>12:25:42</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10459"><pk_ticket>359233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>12:48:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10460"><pk_ticket>359237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>12:49:37</th_created><val_days_resolution>3.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10461"><pk_ticket>359263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>13:08:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10462"><pk_ticket>359275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>13:15:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10463"><pk_ticket>359281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>13:19:54</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT BCN</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10464"><pk_ticket>359295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>13:30:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10465"><pk_ticket>359308</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>13:40:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10466"><pk_ticket>359331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>14:00:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10467"><pk_ticket>359382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>16:06:38</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SIGNATURA DIGITAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10468"><pk_ticket>359392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>16:28:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT TRIBUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10469"><pk_ticket>359398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>16:43:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10470"><pk_ticket>359423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>17:34:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10471"><pk_ticket>359434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>18:07:16</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10472"><pk_ticket>359465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>19:28:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA DEPENDENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10473"><pk_ticket>359467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>19:33:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10474"><pk_ticket>359469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>19:35:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10475"><pk_ticket>359480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>22:46:38</th_created><val_days_resolution>2.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL LAPIDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10476"><pk_ticket>359481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>22:49:35</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR SOL LAPIDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10477"><pk_ticket>359482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>22:52:35</th_created><val_days_resolution>12.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10478"><pk_ticket>359483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-07T00:00:00</td_created><th_created>22:55:44</th_created><val_days_resolution>2.22</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA SENSE IDNTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10479"><pk_ticket>359484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>05:41:35</th_created><val_days_resolution>12.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10480"><pk_ticket>359489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:03:39</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10481"><pk_ticket>359491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:10:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10482"><pk_ticket>359494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:14:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10483"><pk_ticket>359495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:15:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10484"><pk_ticket>359496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:19:37</th_created><val_days_resolution>2.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10485"><pk_ticket>359501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:28:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10486"><pk_ticket>359506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:40:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CENTRALETA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10487"><pk_ticket>359507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:43:26</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10488"><pk_ticket>359513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>08:51:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICIACIO DADES ENTITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10489"><pk_ticket>359567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>09:30:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10490"><pk_ticket>359582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>09:41:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TIPUS ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10491"><pk_ticket>359600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>09:52:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10492"><pk_ticket>359698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>10:46:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10493"><pk_ticket>359739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>11:09:35</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10494"><pk_ticket>359774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>11:29:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10495"><pk_ticket>359813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>11:52:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10496"><pk_ticket>359832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>12:01:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10497"><pk_ticket>359855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>12:13:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT MATRIMONI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10498"><pk_ticket>359869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>12:18:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NUMERO EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10499"><pk_ticket>359922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>12:48:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10500"><pk_ticket>360024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>14:21:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10501"><pk_ticket>360067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>16:08:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10502"><pk_ticket>360069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>16:11:21</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10503"><pk_ticket>360071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>16:15:49</th_created><val_days_resolution>5.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10504"><pk_ticket>360074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>16:21:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10505"><pk_ticket>360077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>16:28:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10506"><pk_ticket>360078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>16:28:36</th_created><val_days_resolution>4.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10507"><pk_ticket>360095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>17:23:57</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10508"><pk_ticket>360115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>18:12:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10509"><pk_ticket>360117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>18:27:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10510"><pk_ticket>360118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>18:29:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10511"><pk_ticket>360120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>18:39:35</th_created><val_days_resolution>4.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10512"><pk_ticket>360124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>19:09:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILIACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10513"><pk_ticket>360128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>19:21:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10514"><pk_ticket>360132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-08T00:00:00</td_created><th_created>19:36:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10515"><pk_ticket>360173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>09:09:38</th_created><val_days_resolution>4.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10516"><pk_ticket>360202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>09:28:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10517"><pk_ticket>360204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>09:29:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10518"><pk_ticket>360211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>09:34:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10519"><pk_ticket>360213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>09:36:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10520"><pk_ticket>360257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>10:05:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10521"><pk_ticket>360404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>11:34:49</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10522"><pk_ticket>360408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>11:37:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10523"><pk_ticket>360429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>11:46:52</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10524"><pk_ticket>360446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>12:00:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10525"><pk_ticket>360454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>12:04:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10526"><pk_ticket>360492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>12:29:40</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10527"><pk_ticket>360494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>12:30:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10528"><pk_ticket>360525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>12:58:38</th_created><val_days_resolution>7.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEMANDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10529"><pk_ticket>360529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>13:00:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10530"><pk_ticket>360545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>13:14:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10531"><pk_ticket>360546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>13:14:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10532"><pk_ticket>360557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>13:20:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10533"><pk_ticket>360558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>13:21:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10534"><pk_ticket>360572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>13:35:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10535"><pk_ticket>360626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>15:01:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10536"><pk_ticket>360638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>15:34:37</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGE REIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10537"><pk_ticket>360640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>15:35:51</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10538"><pk_ticket>360643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>15:40:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD PATGES REIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10539"><pk_ticket>360648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>16:02:36</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10540"><pk_ticket>360660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>16:49:38</th_created><val_days_resolution>3.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PASSAPORT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10541"><pk_ticket>360672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>17:17:31</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10542"><pk_ticket>360705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-09T00:00:00</td_created><th_created>22:43:38</th_created><val_days_resolution>1.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC PROCES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10543"><pk_ticket>360753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>09:14:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10544"><pk_ticket>360757</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>09:18:18</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10545"><pk_ticket>360892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>10:59:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10546"><pk_ticket>360967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>12:02:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SERVEI OCUPACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10547"><pk_ticket>360973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>12:05:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCONS PRAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10548"><pk_ticket>361015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>12:35:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10549"><pk_ticket>361024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>12:42:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10550"><pk_ticket>361039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>12:56:39</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>20</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10551"><pk_ticket>361094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>13:36:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10552"><pk_ticket>361119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>13:51:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10553"><pk_ticket>361156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>14:33:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10554"><pk_ticket>361164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>14:54:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10555"><pk_ticket>361171</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>15:10:07</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOCUMENTACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10556"><pk_ticket>361176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>15:20:42</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10557"><pk_ticket>361200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>16:37:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10558"><pk_ticket>361205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>16:46:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT BECA ESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10559"><pk_ticket>361206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>16:48:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10560"><pk_ticket>361208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>16:54:37</th_created><val_days_resolution>8.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRICIO CAVALCADA REIS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10561"><pk_ticket>361211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>17:01:43</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGES REALS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10562"><pk_ticket>361229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>17:32:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10563"><pk_ticket>361238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>17:57:37</th_created><val_days_resolution>8.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10564"><pk_ticket>361244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>18:11:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10565"><pk_ticket>361250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>18:45:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT BECA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10566"><pk_ticket>361258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-10T00:00:00</td_created><th_created>19:23:13</th_created><val_days_resolution>1.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10567"><pk_ticket>361270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>08:17:38</th_created><val_days_resolution>5.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10568"><pk_ticket>361341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>09:39:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10569"><pk_ticket>361343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>09:40:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10570"><pk_ticket>361345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>09:42:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10571"><pk_ticket>361352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>09:44:37</th_created><val_days_resolution>4.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10572"><pk_ticket>361426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>10:32:18</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLARACIO RESPONSABLE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10573"><pk_ticket>361481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>11:08:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10574"><pk_ticket>361539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>11:44:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10575"><pk_ticket>361581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>12:08:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10576"><pk_ticket>361624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>12:40:06</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTE MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10577"><pk_ticket>361649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>13:03:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10578"><pk_ticket>361680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>13:31:39</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10579"><pk_ticket>361706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>13:53:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10580"><pk_ticket>361741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>14:53:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10581"><pk_ticket>361745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>14:57:37</th_created><val_days_resolution>6.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPAI MUNICIPAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10582"><pk_ticket>361761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>15:51:39</th_created><val_days_resolution>5.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10583"><pk_ticket>361768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>16:08:15</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10584"><pk_ticket>361774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-11T00:00:00</td_created><th_created>16:33:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10585"><pk_ticket>361823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>08:14:37</th_created><val_days_resolution>5.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10586"><pk_ticket>361837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>08:38:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10587"><pk_ticket>361881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>09:16:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10588"><pk_ticket>361888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>09:19:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10589"><pk_ticket>361899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>09:26:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10590"><pk_ticket>361913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>09:35:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10591"><pk_ticket>361990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>10:19:37</th_created><val_days_resolution>4.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10592"><pk_ticket>362061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>11:04:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10593"><pk_ticket>362211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>12:21:35</th_created><val_days_resolution>8.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10594"><pk_ticket>362217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>12:24:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10595"><pk_ticket>362223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>12:29:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10596"><pk_ticket>362291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>13:07:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PROGRAMADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10597"><pk_ticket>362300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>13:13:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10598"><pk_ticket>362301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>13:13:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO JUNTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10599"><pk_ticket>362361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>13:51:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10600"><pk_ticket>362440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>16:12:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10601"><pk_ticket>362453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>16:37:38</th_created><val_days_resolution>8.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10602"><pk_ticket>362506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>18:59:50</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10603"><pk_ticket>362514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-14T00:00:00</td_created><th_created>23:33:35</th_created><val_days_resolution>8.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10604"><pk_ticket>362528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>08:40:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10605"><pk_ticket>362547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>09:07:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10606"><pk_ticket>362553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>09:12:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10607"><pk_ticket>362568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>09:22:18</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECLAMACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10608"><pk_ticket>362584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>09:31:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10609"><pk_ticket>362645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>10:06:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10610"><pk_ticket>362678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>10:23:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10611"><pk_ticket>362715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>10:41:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRTAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10612"><pk_ticket>362729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>10:48:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10613"><pk_ticket>362746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>10:57:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10614"><pk_ticket>362771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>11:11:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10615"><pk_ticket>362844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>12:01:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10616"><pk_ticket>362869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>12:14:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10617"><pk_ticket>363038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>14:31:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10618"><pk_ticket>363099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>17:42:20</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10619"><pk_ticket>363108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>18:14:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10620"><pk_ticket>363110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>18:21:57</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SELECCIO PATGE REIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10621"><pk_ticket>363132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-15T00:00:00</td_created><th_created>20:45:46</th_created><val_days_resolution>5.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10622"><pk_ticket>363167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>09:06:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10623"><pk_ticket>363189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>09:25:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA MUDANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10624"><pk_ticket>363225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>09:49:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT JUTJAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10625"><pk_ticket>363238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>09:59:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10626"><pk_ticket>363249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>10:09:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10627"><pk_ticket>363254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>10:11:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10628"><pk_ticket>363259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>10:13:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10629"><pk_ticket>363260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>10:13:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10630"><pk_ticket>363300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>10:35:45</th_created><val_days_resolution>3.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10631"><pk_ticket>363335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>10:56:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10632"><pk_ticket>363367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>11:20:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10633"><pk_ticket>363388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>11:34:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10634"><pk_ticket>363444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>12:20:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FINANÇAMENT TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10635"><pk_ticket>363454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>12:28:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10636"><pk_ticket>363490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>12:45:43</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10637"><pk_ticket>363534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>13:22:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10638"><pk_ticket>363552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>13:41:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10639"><pk_ticket>363554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>13:43:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10640"><pk_ticket>363562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>13:52:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10641"><pk_ticket>363578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>14:09:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10642"><pk_ticket>363589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>14:29:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10643"><pk_ticket>363593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>14:42:19</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10644"><pk_ticket>363610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>15:50:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10645"><pk_ticket>363625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>16:40:46</th_created><val_days_resolution>7.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10646"><pk_ticket>363641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>17:39:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10647"><pk_ticket>363660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>18:36:48</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10648"><pk_ticket>363669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>19:17:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10649"><pk_ticket>363674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>19:43:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10650"><pk_ticket>363677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>20:32:37</th_created><val_days_resolution>6.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10651"><pk_ticket>363681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-16T00:00:00</td_created><th_created>23:53:37</th_created><val_days_resolution>6.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10652"><pk_ticket>363682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>00:55:43</th_created><val_days_resolution>2.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT NADAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10653"><pk_ticket>363684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>08:01:35</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="10654"><pk_ticket>363781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>09:47:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10655"><pk_ticket>363802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>10:02:26</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10656"><pk_ticket>363814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>10:10:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10657"><pk_ticket>363821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>10:15:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10658"><pk_ticket>363828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>10:24:47</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10659"><pk_ticket>363898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>11:05:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10660"><pk_ticket>363937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>11:23:26</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10661"><pk_ticket>363982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>11:54:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10662"><pk_ticket>363983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>11:55:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OBRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10663"><pk_ticket>364013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>12:11:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10664"><pk_ticket>364017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>12:13:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10665"><pk_ticket>364022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>12:14:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10666"><pk_ticket>364065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>12:44:38</th_created><val_days_resolution>3.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10667"><pk_ticket>364148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>13:30:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10668"><pk_ticket>364166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>13:47:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10669"><pk_ticket>364191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>14:13:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10670"><pk_ticket>364192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>14:22:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10671"><pk_ticket>364206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>14:39:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10672"><pk_ticket>364222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>15:09:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10673"><pk_ticket>364226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>15:20:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10674"><pk_ticket>364232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>15:42:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10675"><pk_ticket>364237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>15:59:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10676"><pk_ticket>364242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>16:06:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10677"><pk_ticket>364245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>16:16:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10678"><pk_ticket>364258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>16:53:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO ESPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10679"><pk_ticket>364259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>16:54:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10680"><pk_ticket>364265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>17:01:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESTUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10681"><pk_ticket>364270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>17:11:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10682"><pk_ticket>364282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>17:58:37</th_created><val_days_resolution>6.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10683"><pk_ticket>364299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-17T00:00:00</td_created><th_created>19:33:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10684"><pk_ticket>364327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>08:54:06</th_created><val_days_resolution>9.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10685"><pk_ticket>364345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>09:19:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10686"><pk_ticket>364391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>09:59:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10687"><pk_ticket>364392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>09:59:53</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10688"><pk_ticket>364446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>10:35:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10689"><pk_ticket>364449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>10:37:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10690"><pk_ticket>364474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>10:59:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10691"><pk_ticket>364486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>11:09:35</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BENESTAR SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10692"><pk_ticket>364490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>11:11:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT CADUCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10693"><pk_ticket>364496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>11:18:39</th_created><val_days_resolution>3.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10694"><pk_ticket>364529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>11:44:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10695"><pk_ticket>364552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>12:07:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10696"><pk_ticket>364564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>12:14:29</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10697"><pk_ticket>364585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>12:32:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10698"><pk_ticket>364591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>12:37:06</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10699"><pk_ticket>364625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>13:05:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AMB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10700"><pk_ticket>364631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>13:10:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT GENT GRAN</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10701"><pk_ticket>364645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>13:24:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10702"><pk_ticket>364662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>13:39:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10703"><pk_ticket>364672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>13:47:38</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALENDARI LABORAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10704"><pk_ticket>364718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>15:46:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10705"><pk_ticket>364726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>16:11:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD ARBITRATGE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10706"><pk_ticket>364731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-18T00:00:00</td_created><th_created>16:47:36</th_created><val_days_resolution>4.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10707"><pk_ticket>364771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-20T00:00:00</td_created><th_created>13:27:37</th_created><val_days_resolution>5.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10708"><pk_ticket>364772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-20T00:00:00</td_created><th_created>16:00:44</th_created><val_days_resolution>7.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10709"><pk_ticket>364779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>08:01:37</th_created><val_days_resolution>6.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU ELECTRONIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10710"><pk_ticket>364814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>09:11:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10711"><pk_ticket>364849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>09:41:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10712"><pk_ticket>364943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>10:41:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10713"><pk_ticket>364945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>10:42:40</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTACIO MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10714"><pk_ticket>364946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>10:43:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10715"><pk_ticket>364948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>10:45:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10716"><pk_ticket>364964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>10:53:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10717"><pk_ticket>364970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>10:56:55</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10718"><pk_ticket>364988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>11:08:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS RODATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10719"><pk_ticket>365042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>11:40:42</th_created><val_days_resolution>3.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRASSENYA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10720"><pk_ticket>365045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>11:41:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10721"><pk_ticket>365112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>12:23:37</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10722"><pk_ticket>365127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>12:33:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10723"><pk_ticket>365143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>12:42:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10724"><pk_ticket>365145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>12:43:38</th_created><val_days_resolution>2.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VALIDAR DOCUMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10725"><pk_ticket>365195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>13:16:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10726"><pk_ticket>365259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>14:13:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10727"><pk_ticket>365321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>16:26:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10728"><pk_ticket>365337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>16:57:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10729"><pk_ticket>365354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>17:47:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10730"><pk_ticket>365379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-21T00:00:00</td_created><th_created>18:59:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10731"><pk_ticket>365411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>08:39:37</th_created><val_days_resolution>6.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10732"><pk_ticket>365479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>09:39:35</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10733"><pk_ticket>365496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>09:53:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10734"><pk_ticket>365606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>10:56:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10735"><pk_ticket>365709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>11:48:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10736"><pk_ticket>365821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>12:48:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10737"><pk_ticket>365893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>13:32:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10738"><pk_ticket>365965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>15:01:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10739"><pk_ticket>365975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>15:28:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10740"><pk_ticket>365978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>15:37:37</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10741"><pk_ticket>365990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>16:12:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10742"><pk_ticket>366034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>17:53:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10743"><pk_ticket>366036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>17:54:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10744"><pk_ticket>366038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>17:57:51</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10745"><pk_ticket>366049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>19:06:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10746"><pk_ticket>366050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-22T00:00:00</td_created><th_created>19:11:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10747"><pk_ticket>366068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>08:07:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10748"><pk_ticket>366081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>08:36:31</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10749"><pk_ticket>366087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>08:44:39</th_created><val_days_resolution>5.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10750"><pk_ticket>366089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>08:45:41</th_created><val_days_resolution>2.88</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10751"><pk_ticket>366090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>08:48:35</th_created><val_days_resolution>3.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10752"><pk_ticket>366277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>10:46:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10753"><pk_ticket>366320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>11:11:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10754"><pk_ticket>366427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>12:08:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10755"><pk_ticket>366454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>12:25:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10756"><pk_ticket>366459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>12:27:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10757"><pk_ticket>366482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>12:43:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10758"><pk_ticket>366493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>12:52:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10759"><pk_ticket>366515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>13:15:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10760"><pk_ticket>366572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>14:09:39</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10761"><pk_ticket>366603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>14:42:39</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU ELECTRONIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10762"><pk_ticket>366663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>18:17:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10763"><pk_ticket>366675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-23T00:00:00</td_created><th_created>19:47:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10764"><pk_ticket>366678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>08:02:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="10765"><pk_ticket>366725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>09:18:52</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10766"><pk_ticket>366787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:01:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10767"><pk_ticket>366788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:01:54</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10768"><pk_ticket>366794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:05:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO MODIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10769"><pk_ticket>366818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:17:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10770"><pk_ticket>366828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:22:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10771"><pk_ticket>366838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:30:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10772"><pk_ticket>366845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:34:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VAGA ESPORTIVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10773"><pk_ticket>366852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:37:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10774"><pk_ticket>366858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>10:44:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10775"><pk_ticket>366952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>11:46:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10776"><pk_ticket>366957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>11:49:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10777"><pk_ticket>366999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>12:18:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10778"><pk_ticket>367024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>12:39:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10779"><pk_ticket>367025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>12:40:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10780"><pk_ticket>367097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>13:40:02</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT FACTURA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10781"><pk_ticket>367110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>13:50:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10782"><pk_ticket>367215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>17:37:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10783"><pk_ticket>367244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-24T00:00:00</td_created><th_created>19:03:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10784"><pk_ticket>367374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>10:09:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEIDENT MATRIMONIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10785"><pk_ticket>367402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>10:38:48</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10786"><pk_ticket>367461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>11:22:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10787"><pk_ticket>367517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>11:53:21</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA CERTIFICAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10788"><pk_ticket>367581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>12:37:35</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10789"><pk_ticket>367637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>13:18:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10790"><pk_ticket>367663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>13:38:35</th_created><val_days_resolution>3.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10791"><pk_ticket>367735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>17:47:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10792"><pk_ticket>367751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-25T00:00:00</td_created><th_created>22:27:35</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10793"><pk_ticket>367758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-27T00:00:00</td_created><th_created>08:55:44</th_created><val_days_resolution>6.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10794"><pk_ticket>367766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-27T00:00:00</td_created><th_created>19:01:05</th_created><val_days_resolution>7.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10795"><pk_ticket>367767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-27T00:00:00</td_created><th_created>20:09:37</th_created><val_days_resolution>7.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10796"><pk_ticket>367769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-27T00:00:00</td_created><th_created>21:20:48</th_created><val_days_resolution>7.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10797"><pk_ticket>367799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>08:44:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10798"><pk_ticket>367809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>08:55:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10799"><pk_ticket>367856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>09:36:38</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTACIO MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10800"><pk_ticket>367858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>09:37:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10801"><pk_ticket>367912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>10:10:11</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10802"><pk_ticket>367935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>10:20:45</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTACIO MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10803"><pk_ticket>367978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>10:44:37</th_created><val_days_resolution>5.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10804"><pk_ticket>368040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>11:13:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10805"><pk_ticket>368108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>11:46:59</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ONLINE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10806"><pk_ticket>368109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>11:47:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PERFIL ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10807"><pk_ticket>368135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>12:01:35</th_created><val_days_resolution>9.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10808"><pk_ticket>368141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>12:04:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10809"><pk_ticket>368190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>12:25:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10810"><pk_ticket>368353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>14:40:07</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10811"><pk_ticket>368362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>14:54:36</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10812"><pk_ticket>368375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>15:31:50</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CAVALCADA REIS 2023</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10813"><pk_ticket>368383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>15:52:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10814"><pk_ticket>368393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>16:17:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10815"><pk_ticket>368400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>16:29:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10816"><pk_ticket>368433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>17:46:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10817"><pk_ticket>368475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>19:18:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10818"><pk_ticket>368481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>19:52:15</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10819"><pk_ticket>368482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-28T00:00:00</td_created><th_created>20:01:37</th_created><val_days_resolution>7.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10820"><pk_ticket>368522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>09:05:45</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10821"><pk_ticket>368532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>09:10:52</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10822"><pk_ticket>368543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>09:18:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10823"><pk_ticket>368609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>10:05:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10824"><pk_ticket>368674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>10:46:35</th_created><val_days_resolution>6.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10825"><pk_ticket>368723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>11:18:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10826"><pk_ticket>368778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>11:56:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10827"><pk_ticket>368820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>12:15:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10828"><pk_ticket>368840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>12:28:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10829"><pk_ticket>368847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>12:33:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10830"><pk_ticket>368943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>13:49:44</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10831"><pk_ticket>368968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>14:24:57</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10832"><pk_ticket>368996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>15:24:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10833"><pk_ticket>369000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>15:33:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10834"><pk_ticket>369018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>16:22:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10835"><pk_ticket>369060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>18:21:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10836"><pk_ticket>369090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-29T00:00:00</td_created><th_created>20:18:35</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10837"><pk_ticket>369116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>08:37:25</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10838"><pk_ticket>369125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>08:53:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10839"><pk_ticket>369130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>08:56:38</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10840"><pk_ticket>369181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>09:39:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10841"><pk_ticket>369191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>09:44:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10842"><pk_ticket>369295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>10:51:43</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10843"><pk_ticket>369331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>11:15:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10844"><pk_ticket>369373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>11:44:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10845"><pk_ticket>369380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>11:50:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10846"><pk_ticket>369411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>12:11:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10847"><pk_ticket>369668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>18:16:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10848"><pk_ticket>369673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>18:36:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10849"><pk_ticket>369677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>18:48:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AUTOFIRMA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10850"><pk_ticket>369687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-11-30T00:00:00</td_created><th_created>21:36:35</th_created><val_days_resolution>3.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10851"><pk_ticket>369696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>08:25:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10852"><pk_ticket>369775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>09:56:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10853"><pk_ticket>369787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>10:01:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10854"><pk_ticket>369861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>10:47:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIV</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10855"><pk_ticket>369901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>11:06:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10856"><pk_ticket>369925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>11:17:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10857"><pk_ticket>370009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:02:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BO CULTURAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10858"><pk_ticket>370011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:03:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10859"><pk_ticket>370029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:13:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE CIVIC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10860"><pk_ticket>370040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:20:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PATGE REIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10861"><pk_ticket>370051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:26:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10862"><pk_ticket>370071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:42:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10863"><pk_ticket>370096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>12:56:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA NEGOCI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10864"><pk_ticket>370180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>13:59:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10865"><pk_ticket>370213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>14:29:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10866"><pk_ticket>370227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>14:50:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10867"><pk_ticket>370249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>15:45:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10868"><pk_ticket>370257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>16:03:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10869"><pk_ticket>370270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>16:26:30</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PLATAFORMA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10870"><pk_ticket>370278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>16:41:11</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10871"><pk_ticket>370292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>17:39:35</th_created><val_days_resolution>10.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10872"><pk_ticket>370302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-01T00:00:00</td_created><th_created>17:53:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10873"><pk_ticket>370328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>07:35:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="10874"><pk_ticket>370368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>09:15:48</th_created><val_days_resolution>3.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10875"><pk_ticket>370547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>11:16:37</th_created><val_days_resolution>3.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10876"><pk_ticket>370635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>12:16:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10877"><pk_ticket>370657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>12:30:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10878"><pk_ticket>370721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>13:16:35</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10879"><pk_ticket>370722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>13:17:37</th_created><val_days_resolution>5.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10880"><pk_ticket>370838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>16:21:37</th_created><val_days_resolution>8.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOL BECA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="10881"><pk_ticket>370841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-02T00:00:00</td_created><th_created>16:32:37</th_created><val_days_resolution>8.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIP PATGES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10882"><pk_ticket>370913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>08:42:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10883"><pk_ticket>371064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>10:36:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10884"><pk_ticket>371199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>11:58:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="10885"><pk_ticket>371269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>12:42:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10886"><pk_ticket>371296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>13:02:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10887"><pk_ticket>371357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>13:45:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10888"><pk_ticket>371374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>14:01:04</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10889"><pk_ticket>371395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>14:32:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="10890"><pk_ticket>371442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>16:42:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10891"><pk_ticket>371450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>17:37:34</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10892"><pk_ticket>371454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>17:47:35</th_created><val_days_resolution>14.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10893"><pk_ticket>371472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-05T00:00:00</td_created><th_created>19:17:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10894"><pk_ticket>371492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-06T00:00:00</td_created><th_created>18:52:35</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR LLICENCIA PPP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10895"><pk_ticket>371508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>08:36:21</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10896"><pk_ticket>371665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>10:25:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10897"><pk_ticket>371739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>11:10:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10898"><pk_ticket>371777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>11:30:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10899"><pk_ticket>371878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>12:27:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10900"><pk_ticket>371933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>13:01:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10901"><pk_ticket>372022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>14:35:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10902"><pk_ticket>372038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>15:21:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10903"><pk_ticket>372043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>15:41:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10904"><pk_ticket>372064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>16:47:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA TRANSPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10905"><pk_ticket>372087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>19:12:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10906"><pk_ticket>372096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-07T00:00:00</td_created><th_created>20:52:38</th_created><val_days_resolution>12.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10907"><pk_ticket>372180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>09:23:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULAR PARELLA DE FET</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10908"><pk_ticket>372187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>09:25:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10909"><pk_ticket>372280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>10:33:20</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10910"><pk_ticket>372294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>10:47:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10911"><pk_ticket>372331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>11:18:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10912"><pk_ticket>372357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>11:31:38</th_created><val_days_resolution>2.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10913"><pk_ticket>372359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>11:34:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO ACTIV</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10914"><pk_ticket>372382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>11:51:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10915"><pk_ticket>372401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>12:07:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10916"><pk_ticket>372489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>13:19:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FILMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10917"><pk_ticket>372574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>16:59:24</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10918"><pk_ticket>372575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>17:00:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10919"><pk_ticket>372576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>17:03:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10920"><pk_ticket>372586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>17:24:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10921"><pk_ticket>372609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-09T00:00:00</td_created><th_created>18:51:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10922"><pk_ticket>372626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-11T00:00:00</td_created><th_created>17:27:37</th_created><val_days_resolution>5.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALCALDIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10923"><pk_ticket>372650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>08:49:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10924"><pk_ticket>372654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>08:52:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="10925"><pk_ticket>372695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>09:23:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SAC RUNA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="10926"><pk_ticket>372710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>09:32:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10927"><pk_ticket>372720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>09:37:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TELF AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10928"><pk_ticket>372730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>09:42:41</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10929"><pk_ticket>372758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>09:54:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VISITA ARQUITECTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10930"><pk_ticket>372944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>11:28:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10931"><pk_ticket>372991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>11:50:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10932"><pk_ticket>372999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>11:56:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BO ENERGIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10933"><pk_ticket>373019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>12:04:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOCUMENT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10934"><pk_ticket>373026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>12:08:35</th_created><val_days_resolution>3.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10935"><pk_ticket>373061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>12:25:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10936"><pk_ticket>373088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>12:36:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="10937"><pk_ticket>373157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>13:14:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO DIRECCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10938"><pk_ticket>373169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>13:25:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10939"><pk_ticket>373217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>13:55:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TELEGON GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10940"><pk_ticket>373268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>15:28:35</th_created><val_days_resolution>3.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10941"><pk_ticket>373276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>15:39:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10942"><pk_ticket>373291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>16:10:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO SMS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10943"><pk_ticket>373337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>18:21:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10944"><pk_ticket>373357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>19:44:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10945"><pk_ticket>373365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-12T00:00:00</td_created><th_created>22:11:37</th_created><val_days_resolution>6.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MASTER CLASS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10946"><pk_ticket>373436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>09:37:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10947"><pk_ticket>373473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:10:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10948"><pk_ticket>373491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:19:27</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10949"><pk_ticket>373495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:22:02</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10950"><pk_ticket>373524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:39:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10951"><pk_ticket>373527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:40:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>14</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10952"><pk_ticket>373536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:48:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10953"><pk_ticket>373539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>10:49:25</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10954"><pk_ticket>373655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>11:54:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10955"><pk_ticket>373667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>12:02:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10956"><pk_ticket>373930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>17:34:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10957"><pk_ticket>373932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>17:37:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10958"><pk_ticket>373933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>17:37:35</th_created><val_days_resolution>3.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLES BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10959"><pk_ticket>373935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>17:39:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10960"><pk_ticket>373938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-13T00:00:00</td_created><th_created>17:49:34</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10961"><pk_ticket>373982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>08:25:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10962"><pk_ticket>374040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>09:32:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10963"><pk_ticket>374057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>09:40:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10964"><pk_ticket>374089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>10:01:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10965"><pk_ticket>374117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>10:15:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10966"><pk_ticket>374140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>10:30:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10967"><pk_ticket>374144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>10:31:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10968"><pk_ticket>374263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>11:46:37</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10969"><pk_ticket>374303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>12:06:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10970"><pk_ticket>374320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>12:16:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10971"><pk_ticket>374321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>12:17:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="10972"><pk_ticket>374354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>12:36:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10973"><pk_ticket>374366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>12:41:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10974"><pk_ticket>374390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>12:54:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10975"><pk_ticket>374403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>13:06:39</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECRTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10976"><pk_ticket>374479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>13:59:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10977"><pk_ticket>374509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>14:42:43</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10978"><pk_ticket>374546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>16:28:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10979"><pk_ticket>374554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>16:45:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10980"><pk_ticket>374563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>17:49:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>11</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="10981"><pk_ticket>374568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-14T00:00:00</td_created><th_created>18:19:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENVACIO PLACA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10982"><pk_ticket>374645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>09:10:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10983"><pk_ticket>374646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>09:10:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="10984"><pk_ticket>374861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>11:40:43</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTRE TREBALL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10985"><pk_ticket>374878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>11:55:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10986"><pk_ticket>374883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>11:57:35</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="10987"><pk_ticket>374885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>11:58:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10988"><pk_ticket>374895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>12:08:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10989"><pk_ticket>374952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>12:52:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10990"><pk_ticket>375045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>14:16:02</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10991"><pk_ticket>375060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>14:35:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10992"><pk_ticket>375092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>16:07:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10993"><pk_ticket>375107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-15T00:00:00</td_created><th_created>16:56:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="10994"><pk_ticket>375263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>10:26:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10995"><pk_ticket>375264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>10:29:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ERROR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10996"><pk_ticket>375270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>10:35:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENTRE CIVIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="10997"><pk_ticket>375273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>10:38:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10998"><pk_ticket>375312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>11:09:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="10999"><pk_ticket>375338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>11:34:53</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11000"><pk_ticket>375343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>11:37:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>REGISTRE CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11001"><pk_ticket>375387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>12:12:41</th_created><val_days_resolution>2.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11002"><pk_ticket>375395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>12:16:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11003"><pk_ticket>375407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>12:23:35</th_created><val_days_resolution>2.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLATJA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11004"><pk_ticket>375443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>12:47:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CADASTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11005"><pk_ticket>375461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>13:00:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11006"><pk_ticket>375469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>13:07:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11007"><pk_ticket>375493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>13:21:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11008"><pk_ticket>375576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>15:09:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11009"><pk_ticket>375577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>15:10:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11010"><pk_ticket>375590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>15:58:36</th_created><val_days_resolution>5.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11011"><pk_ticket>375592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>16:08:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11012"><pk_ticket>375616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>18:45:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11013"><pk_ticket>375620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-16T00:00:00</td_created><th_created>19:12:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11014"><pk_ticket>375631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-18T00:00:00</td_created><th_created>10:57:35</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT TERMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11015"><pk_ticket>375632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-18T00:00:00</td_created><th_created>10:58:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11016"><pk_ticket>375633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-18T00:00:00</td_created><th_created>10:58:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11017"><pk_ticket>375638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-18T00:00:00</td_created><th_created>17:12:37</th_created><val_days_resolution>4.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11018"><pk_ticket>375649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>08:34:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11019"><pk_ticket>375690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>09:18:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11020"><pk_ticket>375751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>10:04:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11021"><pk_ticket>375755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>10:05:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11022"><pk_ticket>375762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>10:11:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11023"><pk_ticket>375817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>10:43:37</th_created><val_days_resolution>3.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT NACIONALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11024"><pk_ticket>375860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>11:06:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO TRIBUTARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11025"><pk_ticket>375884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>11:21:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11026"><pk_ticket>375922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>11:39:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11027"><pk_ticket>376004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>12:39:26</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11028"><pk_ticket>376028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>12:54:47</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11029"><pk_ticket>376107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>13:48:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11030"><pk_ticket>376154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>14:33:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11031"><pk_ticket>376172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>15:01:35</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11032"><pk_ticket>376224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>17:05:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11033"><pk_ticket>376230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>17:19:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FILMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11034"><pk_ticket>376240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>17:45:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11035"><pk_ticket>376269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-19T00:00:00</td_created><th_created>19:26:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11036"><pk_ticket>376276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>05:44:37</th_created><val_days_resolution>5.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11037"><pk_ticket>376338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>09:25:44</th_created><val_days_resolution>4.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11038"><pk_ticket>376372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>09:47:33</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11039"><pk_ticket>376481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>11:01:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11040"><pk_ticket>376504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>11:14:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11041"><pk_ticket>376514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>11:20:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11042"><pk_ticket>376593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>12:09:08</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11043"><pk_ticket>376679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>13:07:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11044"><pk_ticket>376718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>13:39:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11045"><pk_ticket>376728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>13:44:20</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11046"><pk_ticket>376764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>14:17:48</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOUCMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11047"><pk_ticket>376771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>14:33:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11048"><pk_ticket>376803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>15:35:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11049"><pk_ticket>376805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>15:43:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11050"><pk_ticket>376809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>16:06:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11051"><pk_ticket>376833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>17:19:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11052"><pk_ticket>376872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>19:10:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11053"><pk_ticket>376877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-20T00:00:00</td_created><th_created>19:25:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11054"><pk_ticket>376888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>08:12:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11055"><pk_ticket>376892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>08:22:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11056"><pk_ticket>376928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>09:17:39</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO TARGETA DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11057"><pk_ticket>376929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>09:17:49</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ESTACIONAMENT DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11058"><pk_ticket>376932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>09:22:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11059"><pk_ticket>376956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>09:33:53</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO TARGETA DISCAPACITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11060"><pk_ticket>376967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>09:47:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11061"><pk_ticket>377002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>10:11:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11062"><pk_ticket>377031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>10:28:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11063"><pk_ticket>377062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>10:54:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11064"><pk_ticket>377165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>12:09:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11065"><pk_ticket>377199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>12:26:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11066"><pk_ticket>377370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>15:10:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11067"><pk_ticket>377373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>15:13:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT EMPADRONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11068"><pk_ticket>377420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>17:54:35</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11069"><pk_ticket>377439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-21T00:00:00</td_created><th_created>19:35:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11070"><pk_ticket>377446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>08:02:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11071"><pk_ticket>377448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>08:11:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11072"><pk_ticket>377458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>08:38:36</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11073"><pk_ticket>377552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>10:06:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11074"><pk_ticket>377571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>10:20:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO INCDENCIA CARERR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11075"><pk_ticket>377602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>10:41:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11076"><pk_ticket>377606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>10:44:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11077"><pk_ticket>377684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>11:33:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11078"><pk_ticket>377724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>12:00:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11079"><pk_ticket>377727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>12:02:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11080"><pk_ticket>377758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>12:19:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11081"><pk_ticket>377804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>12:54:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11082"><pk_ticket>377857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>13:37:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11083"><pk_ticket>377951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>17:01:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11084"><pk_ticket>377999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-22T00:00:00</td_created><th_created>22:37:39</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MOVIMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11085"><pk_ticket>378134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>10:40:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11086"><pk_ticket>378230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>11:51:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11087"><pk_ticket>378311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>13:09:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11088"><pk_ticket>378370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>14:18:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11089"><pk_ticket>378371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>14:20:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11090"><pk_ticket>378384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>15:29:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAT CANVI DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11091"><pk_ticket>378397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>16:53:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11092"><pk_ticket>378398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>16:56:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS ONLINE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11093"><pk_ticket>378400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>17:01:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11094"><pk_ticket>378419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>19:45:42</th_created><val_days_resolution>14.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11095"><pk_ticket>378420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-23T00:00:00</td_created><th_created>19:46:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11096"><pk_ticket>378432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-24T00:00:00</td_created><th_created>15:51:38</th_created><val_days_resolution>13.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11097"><pk_ticket>378450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-26T00:00:00</td_created><th_created>21:41:37</th_created><val_days_resolution>6.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11098"><pk_ticket>378453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>08:03:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11099"><pk_ticket>378466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>08:52:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11100"><pk_ticket>378468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>08:56:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11101"><pk_ticket>378539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>09:53:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11102"><pk_ticket>378601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>10:34:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11103"><pk_ticket>378614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>10:39:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11104"><pk_ticket>378696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>11:33:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11105"><pk_ticket>378740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>11:59:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11106"><pk_ticket>378801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>12:31:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11107"><pk_ticket>378827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>12:55:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11108"><pk_ticket>378950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>15:36:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11109"><pk_ticket>378953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>15:42:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11110"><pk_ticket>378960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>16:14:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11111"><pk_ticket>378990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>17:40:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11112"><pk_ticket>379019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-27T00:00:00</td_created><th_created>19:01:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11113"><pk_ticket>379050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>09:09:29</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRAT ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11114"><pk_ticket>379134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>10:04:31</th_created><val_days_resolution>0.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CORREU NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11115"><pk_ticket>379150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>10:15:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11116"><pk_ticket>379157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>10:21:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11117"><pk_ticket>379180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>10:35:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11118"><pk_ticket>379204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>10:53:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11119"><pk_ticket>379223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>11:04:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11120"><pk_ticket>379297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>11:51:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11121"><pk_ticket>379355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>12:26:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11122"><pk_ticket>379363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>12:30:45</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11123"><pk_ticket>379374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>12:40:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11124"><pk_ticket>379441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>13:29:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11125"><pk_ticket>379482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>14:00:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11126"><pk_ticket>379523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>15:39:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11127"><pk_ticket>379534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>16:20:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11128"><pk_ticket>379552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>17:03:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TELEASSITENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11129"><pk_ticket>379566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-28T00:00:00</td_created><th_created>17:57:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11130"><pk_ticket>379613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>09:14:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11131"><pk_ticket>379617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>09:19:35</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11132"><pk_ticket>379697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>10:19:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11133"><pk_ticket>379701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>10:22:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11134"><pk_ticket>379744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>10:43:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11135"><pk_ticket>379866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>12:03:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11136"><pk_ticket>379891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>12:17:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MINUSVALID</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11137"><pk_ticket>379892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>12:17:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT PRIMERA OCUPACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11138"><pk_ticket>379931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>12:38:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11139"><pk_ticket>380088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>14:42:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11140"><pk_ticket>380136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>16:33:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRIMERA OCUPACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11141"><pk_ticket>380146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-29T00:00:00</td_created><th_created>16:54:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11142"><pk_ticket>380203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>08:02:38</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11143"><pk_ticket>380250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>09:28:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11144"><pk_ticket>380279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>09:50:30</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT FACTURA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11145"><pk_ticket>380280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>09:51:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11146"><pk_ticket>380342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>10:33:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11147"><pk_ticket>380447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>11:45:42</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11148"><pk_ticket>380457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>11:56:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11149"><pk_ticket>380499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:22:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT PRIMERA OCUPACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11150"><pk_ticket>380516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:34:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11151"><pk_ticket>380517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:34:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11152"><pk_ticket>380525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:40:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO COMUNICACIO PRIMERA OCUPACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11153"><pk_ticket>380537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:54:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11154"><pk_ticket>380538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:55:54</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11155"><pk_ticket>380541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>12:59:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLEVAMENT RESERVA COTXE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11156"><pk_ticket>380571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>13:18:44</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT FACTURA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11157"><pk_ticket>380648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-30T00:00:00</td_created><th_created>16:54:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11158"><pk_ticket>380678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2022-12-31T00:00:00</td_created><th_created>20:39:38</th_created><val_days_resolution>5.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11159"><pk_ticket>380680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-01T00:00:00</td_created><th_created>10:57:35</th_created><val_days_resolution>6.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11160"><pk_ticket>380685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-01T00:00:00</td_created><th_created>19:03:37</th_created><val_days_resolution>6.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESSUPOSTOS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11161"><pk_ticket>380686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-01T00:00:00</td_created><th_created>22:58:37</th_created><val_days_resolution>6.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11162"><pk_ticket>380735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>09:19:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11163"><pk_ticket>380742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>09:26:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11164"><pk_ticket>380796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>09:56:33</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11165"><pk_ticket>380996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>11:31:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11166"><pk_ticket>381026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>11:48:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11167"><pk_ticket>381060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>11:59:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11168"><pk_ticket>381175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>12:52:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11169"><pk_ticket>381207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>13:07:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11170"><pk_ticket>381220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>13:13:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11171"><pk_ticket>381224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>13:15:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11172"><pk_ticket>381244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>13:24:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO EDUCADOR SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11173"><pk_ticket>381267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>13:37:56</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11174"><pk_ticket>381284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>13:45:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11175"><pk_ticket>381320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>14:06:09</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11176"><pk_ticket>381365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>15:30:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULAT PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11177"><pk_ticket>381381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>16:13:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11178"><pk_ticket>381397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>16:50:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11179"><pk_ticket>381399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-02T00:00:00</td_created><th_created>16:57:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11180"><pk_ticket>381573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>10:03:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11181"><pk_ticket>381582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>10:08:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSRIPCIONS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11182"><pk_ticket>381592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>10:13:01</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11183"><pk_ticket>381632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>10:32:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11184"><pk_ticket>381660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>10:49:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11185"><pk_ticket>381826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>12:08:53</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11186"><pk_ticket>381952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>13:28:15</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11187"><pk_ticket>381964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>13:36:35</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11188"><pk_ticket>381988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>14:14:53</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11189"><pk_ticket>382021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>15:27:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARIFACIO SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11190"><pk_ticket>382046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>16:46:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11191"><pk_ticket>382062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>17:21:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11192"><pk_ticket>382082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>18:32:35</th_created><val_days_resolution>7.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11193"><pk_ticket>382084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-03T00:00:00</td_created><th_created>18:35:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11194"><pk_ticket>382110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>02:43:35</th_created><val_days_resolution>5.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11195"><pk_ticket>382114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>08:25:54</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR I NSCRIPCIO PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11196"><pk_ticket>382116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>08:44:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11197"><pk_ticket>382119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>08:53:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11198"><pk_ticket>382220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>09:57:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11199"><pk_ticket>382302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>10:52:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11200"><pk_ticket>382326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>11:12:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11201"><pk_ticket>382346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>11:22:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11202"><pk_ticket>382367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>11:34:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11203"><pk_ticket>382448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>12:28:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11204"><pk_ticket>382547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>13:23:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11205"><pk_ticket>382559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>13:33:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11206"><pk_ticket>382635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>15:33:37</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11207"><pk_ticket>382666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-04T00:00:00</td_created><th_created>17:39:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11208"><pk_ticket>382752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>09:38:39</th_created><val_days_resolution>1.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11209"><pk_ticket>382788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>10:13:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11210"><pk_ticket>382836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>10:48:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESRTUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11211"><pk_ticket>382846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>10:54:35</th_created><val_days_resolution>21.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11212"><pk_ticket>382934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>11:51:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT REBUT AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11213"><pk_ticket>382963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>12:18:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11214"><pk_ticket>383008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>12:55:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11215"><pk_ticket>383044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-05T00:00:00</td_created><th_created>13:42:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11216"><pk_ticket>383103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-06T00:00:00</td_created><th_created>13:28:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11217"><pk_ticket>383104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-06T00:00:00</td_created><th_created>18:07:37</th_created><val_days_resolution>9.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MEMORIA HISTORICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11218"><pk_ticket>383130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-01-08T00:00:00</td_created><th_created>20:58:36</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11219"><pk_ticket>383132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>07:21:38</th_created><val_days_resolution>8.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  MODIFICACIO ESCOLAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11220"><pk_ticket>383138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>08:10:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11221"><pk_ticket>383241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>09:45:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11222"><pk_ticket>383381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>10:56:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11223"><pk_ticket>383573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>12:16:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11224"><pk_ticket>383622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>12:37:16</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11225"><pk_ticket>383645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>12:47:51</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11226"><pk_ticket>383698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>13:14:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11227"><pk_ticket>383700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>13:15:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES ESTABILITZACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11228"><pk_ticket>383748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>13:42:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11229"><pk_ticket>383797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>14:29:37</th_created><val_days_resolution>3.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11230"><pk_ticket>383798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>14:29:43</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ENGLISH CORNER</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11231"><pk_ticket>383831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>15:31:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11232"><pk_ticket>383832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>15:32:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11233"><pk_ticket>383879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>16:59:37</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11234"><pk_ticket>383884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>17:18:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11235"><pk_ticket>383919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>18:29:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANEL·LACIO INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11236"><pk_ticket>383920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>18:29:33</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11237"><pk_ticket>383931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>18:58:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVACIO USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11238"><pk_ticket>383937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>19:09:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NEGATIU PENSIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11239"><pk_ticket>383944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>19:22:35</th_created><val_days_resolution>1.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ISCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11240"><pk_ticket>383952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-09T00:00:00</td_created><th_created>19:43:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11241"><pk_ticket>383969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>08:43:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEM SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11242"><pk_ticket>384009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>09:27:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11243"><pk_ticket>384032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>09:41:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11244"><pk_ticket>384036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>09:44:08</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APOTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11245"><pk_ticket>384105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>10:19:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11246"><pk_ticket>384131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>10:27:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11247"><pk_ticket>384160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>10:38:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11248"><pk_ticket>384161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>10:39:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11249"><pk_ticket>384168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>10:42:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11250"><pk_ticket>384184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>10:49:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11251"><pk_ticket>384265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>11:24:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNAR DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11252"><pk_ticket>384275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>11:27:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES BANCARIES ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11253"><pk_ticket>384294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>11:33:35</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRIMONI CIVIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11254"><pk_ticket>384303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>11:39:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11255"><pk_ticket>384328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>11:47:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES ESTABILITZACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11256"><pk_ticket>384341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>11:55:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ANGLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11257"><pk_ticket>384378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>12:14:16</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES ESTABILITZACIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11258"><pk_ticket>384391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>12:18:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11259"><pk_ticket>384404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>12:25:50</th_created><val_days_resolution>1.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERITS ACADEMICS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11260"><pk_ticket>384419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>12:30:57</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11261"><pk_ticket>384437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>12:37:37</th_created><val_days_resolution>1.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11262"><pk_ticket>384456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>12:50:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11263"><pk_ticket>384489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>13:10:46</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11264"><pk_ticket>384508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>13:24:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES ESTABILITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11265"><pk_ticket>384576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>14:06:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT EMPADRONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11266"><pk_ticket>384583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>14:16:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11267"><pk_ticket>384584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>14:17:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11268"><pk_ticket>384586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>14:18:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11269"><pk_ticket>384589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>14:27:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO NADONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11270"><pk_ticket>384615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>15:33:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11271"><pk_ticket>384639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>16:19:38</th_created><val_days_resolution>9.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONSELL EDUCACIO MUNICIPAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11272"><pk_ticket>384649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>16:38:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11273"><pk_ticket>384650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>16:40:46</th_created><val_days_resolution>8.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11274"><pk_ticket>384661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>17:02:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11275"><pk_ticket>384664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>17:07:42</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11276"><pk_ticket>384669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>17:24:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11277"><pk_ticket>384678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>17:40:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTACIO INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11278"><pk_ticket>384682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>17:49:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11279"><pk_ticket>384686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>18:00:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DEPENDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11280"><pk_ticket>384701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>18:32:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11281"><pk_ticket>384705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>18:52:50</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11282"><pk_ticket>384716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-10T00:00:00</td_created><th_created>19:51:48</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11283"><pk_ticket>384733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>08:00:49</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILACIO BANCARIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11284"><pk_ticket>384734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>08:03:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CUINA PER INFANTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11285"><pk_ticket>384741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>08:14:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL PAGAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11286"><pk_ticket>384742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>08:20:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS CUINA INFANTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11287"><pk_ticket>384747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>08:29:36</th_created><val_days_resolution>11.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11288"><pk_ticket>384752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>08:36:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11289"><pk_ticket>384795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>09:19:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALCALDE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11290"><pk_ticket>384798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>09:21:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11291"><pk_ticket>384827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>09:34:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11292"><pk_ticket>384975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>10:46:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11293"><pk_ticket>384991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>10:54:34</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11294"><pk_ticket>385141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>12:05:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA INTERVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11295"><pk_ticket>385146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>12:06:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11296"><pk_ticket>385156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>12:14:21</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11297"><pk_ticket>385172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>12:20:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11298"><pk_ticket>385193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>12:35:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11299"><pk_ticket>385288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>13:34:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT SERVEIS PRESTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11300"><pk_ticket>385342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>14:08:40</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11301"><pk_ticket>385344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>14:12:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11302"><pk_ticket>385377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>15:40:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11303"><pk_ticket>385382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>15:52:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11304"><pk_ticket>385384</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>15:56:32</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11305"><pk_ticket>385394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>16:13:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11306"><pk_ticket>385404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>16:38:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11307"><pk_ticket>385408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>16:45:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11308"><pk_ticket>385415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>17:06:58</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11309"><pk_ticket>385421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>17:19:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIRPCIO CURS TEATRE KADDISH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11310"><pk_ticket>385422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>17:20:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS TEATRE KADDISH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11311"><pk_ticket>385425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>17:31:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11312"><pk_ticket>385428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>17:35:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11313"><pk_ticket>385452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>18:18:37</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS BALL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11314"><pk_ticket>385456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>18:31:32</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA OBRES</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11315"><pk_ticket>385483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>19:46:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11316"><pk_ticket>385485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>19:57:35</th_created><val_days_resolution>3.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11317"><pk_ticket>385490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-11T00:00:00</td_created><th_created>22:44:41</th_created><val_days_resolution>7.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRESOS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11318"><pk_ticket>385499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>08:01:35</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11319"><pk_ticket>385567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>09:36:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11320"><pk_ticket>385576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>09:42:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11321"><pk_ticket>385588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>09:54:27</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11322"><pk_ticket>385662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>10:29:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11323"><pk_ticket>385697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>10:45:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11324"><pk_ticket>385747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>11:07:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLCIENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11325"><pk_ticket>385777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>11:22:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO KIDSCORNER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11326"><pk_ticket>385778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>11:24:35</th_created><val_days_resolution>9.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11327"><pk_ticket>385828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>11:57:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11328"><pk_ticket>385838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>12:01:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11329"><pk_ticket>385842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>12:04:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11330"><pk_ticket>385850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>12:08:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11331"><pk_ticket>385882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>12:23:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11332"><pk_ticket>385971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>13:10:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11333"><pk_ticket>385978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>13:14:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINAL OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11334"><pk_ticket>385981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>13:14:57</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIEMNT DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11335"><pk_ticket>386039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>13:56:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SWING</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11336"><pk_ticket>386074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>14:37:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11337"><pk_ticket>386082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>14:54:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11338"><pk_ticket>386083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>14:55:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11339"><pk_ticket>386092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>15:11:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11340"><pk_ticket>386097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>15:26:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11341"><pk_ticket>386107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>16:06:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11342"><pk_ticket>386114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>16:26:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11343"><pk_ticket>386124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>16:44:35</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ECONOMICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11344"><pk_ticket>386131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>17:06:29</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11345"><pk_ticket>386134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>17:27:01</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11346"><pk_ticket>386137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>17:29:38</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT ESTRUCH</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11347"><pk_ticket>386146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>18:10:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11348"><pk_ticket>386163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>19:11:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSOS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11349"><pk_ticket>386165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>19:33:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11350"><pk_ticket>386170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-12T00:00:00</td_created><th_created>19:48:40</th_created><val_days_resolution>28.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO AQUAGYM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11351"><pk_ticket>386235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>09:27:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11352"><pk_ticket>386259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>09:40:39</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11353"><pk_ticket>386279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>09:54:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REBUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11354"><pk_ticket>386280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>09:54:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11355"><pk_ticket>386286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>09:58:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11356"><pk_ticket>386288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>10:00:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11357"><pk_ticket>386303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>10:12:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11358"><pk_ticket>386306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>10:15:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11359"><pk_ticket>386372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>10:54:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11360"><pk_ticket>386388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>11:03:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11361"><pk_ticket>386404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>11:15:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11362"><pk_ticket>386410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>11:19:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  PADRO CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11363"><pk_ticket>386443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>11:36:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11364"><pk_ticket>386492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>12:25:44</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11365"><pk_ticket>386529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>12:49:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11366"><pk_ticket>386532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>12:52:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11367"><pk_ticket>386537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>12:54:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11368"><pk_ticket>386611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>13:41:42</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11369"><pk_ticket>386644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>14:13:46</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CREDITOR</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11370"><pk_ticket>386674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>14:59:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11371"><pk_ticket>386692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>15:52:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11372"><pk_ticket>386722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>17:14:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11373"><pk_ticket>386728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>17:33:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11374"><pk_ticket>386731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>17:44:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11375"><pk_ticket>386741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-13T00:00:00</td_created><th_created>18:42:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RECLAMACIO FIANÇA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11376"><pk_ticket>386761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-15T00:00:00</td_created><th_created>02:04:37</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11377"><pk_ticket>386763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-15T00:00:00</td_created><th_created>10:45:46</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11378"><pk_ticket>386783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>08:23:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11379"><pk_ticket>386805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>08:55:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11380"><pk_ticket>386848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>09:26:30</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11381"><pk_ticket>386861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>09:34:57</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11382"><pk_ticket>386883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>09:47:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11383"><pk_ticket>386894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>09:54:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11384"><pk_ticket>386968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:24:22</th_created><val_days_resolution>48.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ISCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11385"><pk_ticket>386973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:25:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11386"><pk_ticket>386982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:30:28</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11387"><pk_ticket>386999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:37:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11388"><pk_ticket>387002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:38:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11389"><pk_ticket>387016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:43:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11390"><pk_ticket>387044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>10:58:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11391"><pk_ticket>387065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:09:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11392"><pk_ticket>387066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:10:23</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11393"><pk_ticket>387072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:13:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11394"><pk_ticket>387078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:16:19</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11395"><pk_ticket>387079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:16:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11396"><pk_ticket>387082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:18:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11397"><pk_ticket>387087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:21:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11398"><pk_ticket>387122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:35:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11399"><pk_ticket>387155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>11:49:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11400"><pk_ticket>387218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>12:19:13</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11401"><pk_ticket>387246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>12:29:22</th_created><val_days_resolution>11.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11402"><pk_ticket>387257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>12:36:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11403"><pk_ticket>387264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>12:40:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11404"><pk_ticket>387266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>12:41:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11405"><pk_ticket>387300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>12:57:38</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESPAI MUNICIPAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11406"><pk_ticket>387321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>13:08:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11407"><pk_ticket>387325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>13:11:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11408"><pk_ticket>387339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>13:19:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OFICINA BENESTAR SOCIAL I FAMILIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11409"><pk_ticket>387402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>13:58:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DEIXALLERIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11410"><pk_ticket>387408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>14:01:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11411"><pk_ticket>387416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>14:13:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11412"><pk_ticket>387423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>14:20:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11413"><pk_ticket>387432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>14:33:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD LLICENCIA APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11414"><pk_ticket>387450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>15:06:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11415"><pk_ticket>387454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>15:22:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11416"><pk_ticket>387463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>15:43:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11417"><pk_ticket>387467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>15:56:36</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11418"><pk_ticket>387482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>16:26:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11419"><pk_ticket>387513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>17:31:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11420"><pk_ticket>387519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>17:54:34</th_created><val_days_resolution>4.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11421"><pk_ticket>387532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-16T00:00:00</td_created><th_created>18:19:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11422"><pk_ticket>387573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>08:29:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11423"><pk_ticket>387574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>08:32:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ANULAR INCIDENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11424"><pk_ticket>387580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>08:40:44</th_created><val_days_resolution>5.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11425"><pk_ticket>387583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>08:48:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11426"><pk_ticket>387587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>08:57:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11427"><pk_ticket>387645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>09:32:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11428"><pk_ticket>387728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>10:17:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11429"><pk_ticket>387804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>10:52:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11430"><pk_ticket>387811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>10:57:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11431"><pk_ticket>387893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>11:39:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11432"><pk_ticket>387898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>11:47:23</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11433"><pk_ticket>388018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>12:43:30</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11434"><pk_ticket>388050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:04:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11435"><pk_ticket>388052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:04:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ISNTANCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11436"><pk_ticket>388054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:05:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11437"><pk_ticket>388058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:07:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11438"><pk_ticket>388061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:09:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11439"><pk_ticket>388074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:13:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11440"><pk_ticket>388078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:15:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11441"><pk_ticket>388097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:33:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11442"><pk_ticket>388134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:54:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11443"><pk_ticket>388137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>13:56:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO MODIFICACIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11444"><pk_ticket>388148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>14:04:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11445"><pk_ticket>388160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>14:26:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11446"><pk_ticket>388161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>14:28:43</th_created><val_days_resolution>12.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11447"><pk_ticket>388164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>14:31:51</th_created><val_days_resolution>9.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11448"><pk_ticket>388165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>14:32:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ARMES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11449"><pk_ticket>388191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>15:49:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES ESTABILITZACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11450"><pk_ticket>388194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>15:54:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11451"><pk_ticket>388196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>15:57:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11452"><pk_ticket>388228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>17:07:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11453"><pk_ticket>388245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>17:44:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS CIRCULACIO CAMIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11454"><pk_ticket>388256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>18:28:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11455"><pk_ticket>388259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>18:44:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INCRIPCIO PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11456"><pk_ticket>388281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>19:55:12</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11457"><pk_ticket>388284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-17T00:00:00</td_created><th_created>21:07:35</th_created><val_days_resolution>6.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BANC ALIMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11458"><pk_ticket>388305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>08:17:42</th_created><val_days_resolution>6.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALLER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11459"><pk_ticket>388330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>08:43:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11460"><pk_ticket>388397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>09:36:35</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11461"><pk_ticket>388412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>09:45:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11462"><pk_ticket>388481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>10:17:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11463"><pk_ticket>388532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>10:44:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11464"><pk_ticket>388557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>10:54:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11465"><pk_ticket>388566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>10:59:36</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11466"><pk_ticket>388626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>11:29:20</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITAZCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11467"><pk_ticket>388641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>11:37:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11468"><pk_ticket>388650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>11:38:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL INGRESOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11469"><pk_ticket>388694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>11:59:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11470"><pk_ticket>388697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>12:00:52</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11471"><pk_ticket>388794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>12:47:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11472"><pk_ticket>388898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>13:59:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES ESTABILITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11473"><pk_ticket>388906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>14:08:35</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11474"><pk_ticket>388914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>14:13:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11475"><pk_ticket>388928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>14:25:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11476"><pk_ticket>388931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>14:32:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA POLICIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11477"><pk_ticket>388978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>16:19:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA DRETS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11478"><pk_ticket>388989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>16:43:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11479"><pk_ticket>388997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>16:56:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES PLATAFORMA CONVOCA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11480"><pk_ticket>389000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>17:12:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES ESTABILITZACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11481"><pk_ticket>389008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>17:34:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11482"><pk_ticket>389044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-18T00:00:00</td_created><th_created>19:06:04</th_created><val_days_resolution>13.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11483"><pk_ticket>389067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>08:01:35</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11484"><pk_ticket>389089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>08:47:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPOSTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11485"><pk_ticket>389173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>10:00:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11486"><pk_ticket>389210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>10:20:45</th_created><val_days_resolution>4.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11487"><pk_ticket>389211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>10:20:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11488"><pk_ticket>389282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>11:08:38</th_created><val_days_resolution>3.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11489"><pk_ticket>389289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>11:14:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11490"><pk_ticket>389404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>12:20:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CAP 17 SETEMBRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11491"><pk_ticket>389432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>12:39:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11492"><pk_ticket>389440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>12:44:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11493"><pk_ticket>389473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>13:02:37</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11494"><pk_ticket>389564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>14:23:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11495"><pk_ticket>389567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>14:29:38</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11496"><pk_ticket>389603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>17:09:30</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11497"><pk_ticket>389638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-19T00:00:00</td_created><th_created>20:10:46</th_created><val_days_resolution>6.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMULARI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11498"><pk_ticket>389786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>10:25:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11499"><pk_ticket>389809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>10:40:43</th_created><val_days_resolution>3.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11500"><pk_ticket>389834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>11:05:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11501"><pk_ticket>389875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>11:35:47</th_created><val_days_resolution>2.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11502"><pk_ticket>389938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>12:14:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11503"><pk_ticket>389994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>13:02:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11504"><pk_ticket>390013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>13:17:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO ACTIV</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11505"><pk_ticket>390044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>13:34:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11506"><pk_ticket>390068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>13:47:57</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11507"><pk_ticket>390070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>13:49:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMCILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11508"><pk_ticket>390102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>14:10:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11509"><pk_ticket>390131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>14:58:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11510"><pk_ticket>390141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>15:32:39</th_created><val_days_resolution>6.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11511"><pk_ticket>390148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>16:07:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11512"><pk_ticket>390185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>18:16:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11513"><pk_ticket>390200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-20T00:00:00</td_created><th_created>19:36:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIURE ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11514"><pk_ticket>390207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-21T00:00:00</td_created><th_created>22:13:36</th_created><val_days_resolution>6.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES ESTABILITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11515"><pk_ticket>390223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>08:11:17</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11516"><pk_ticket>390228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>08:17:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11517"><pk_ticket>390233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>08:38:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11518"><pk_ticket>390272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>09:20:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11519"><pk_ticket>390279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>09:24:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11520"><pk_ticket>390291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>09:33:40</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11521"><pk_ticket>390350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>10:12:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11522"><pk_ticket>390435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>11:07:01</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11523"><pk_ticket>390450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>11:14:39</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11524"><pk_ticket>390456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>11:17:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA POLICIA LOCAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11525"><pk_ticket>390489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>11:33:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11526"><pk_ticket>390557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>12:02:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11527"><pk_ticket>390587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>12:21:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11528"><pk_ticket>390606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>12:29:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI ACOLLIDA PERSONES IMMIGRADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11529"><pk_ticket>390643</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>12:49:40</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11530"><pk_ticket>390756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>14:01:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11531"><pk_ticket>390766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>14:07:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INS ONLINE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11532"><pk_ticket>390810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>15:29:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11533"><pk_ticket>390814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>15:33:40</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11534"><pk_ticket>390818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>15:38:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11535"><pk_ticket>390830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>16:17:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO COMPTE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11536"><pk_ticket>390867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>18:07:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11537"><pk_ticket>390871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>18:14:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CLAVE PIN</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11538"><pk_ticket>390879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>18:24:09</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO COMPTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11539"><pk_ticket>390895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>18:54:32</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11540"><pk_ticket>390920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-23T00:00:00</td_created><th_created>21:16:35</th_created><val_days_resolution>19.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11541"><pk_ticket>390947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>08:59:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PAGAT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11542"><pk_ticket>390962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>09:11:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11543"><pk_ticket>390987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>09:29:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11544"><pk_ticket>390999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>09:35:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11545"><pk_ticket>391068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>10:13:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11546"><pk_ticket>391071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>10:15:24</th_created><val_days_resolution>32.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11547"><pk_ticket>391084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>10:21:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11548"><pk_ticket>391092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>10:28:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11549"><pk_ticket>391109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>10:37:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11550"><pk_ticket>391143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>10:56:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD CANVI TITULARITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11551"><pk_ticket>391177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>11:12:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11552"><pk_ticket>391192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>11:18:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11553"><pk_ticket>391232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>11:43:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11554"><pk_ticket>391263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>11:56:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11555"><pk_ticket>391273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>12:04:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA TEATRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11556"><pk_ticket>391286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>12:11:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11557"><pk_ticket>391289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>12:15:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11558"><pk_ticket>391298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>12:21:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11559"><pk_ticket>391332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>12:43:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11560"><pk_ticket>391402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>13:34:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11561"><pk_ticket>391481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>15:18:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONFIRMAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11562"><pk_ticket>391491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>15:42:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM 22</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11563"><pk_ticket>391528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>17:13:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11564"><pk_ticket>391530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>17:20:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11565"><pk_ticket>391537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-24T00:00:00</td_created><th_created>17:35:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11566"><pk_ticket>391640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>09:24:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11567"><pk_ticket>391685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>10:02:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11568"><pk_ticket>391725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>10:29:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO SANITARIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11569"><pk_ticket>391752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>10:49:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11570"><pk_ticket>391794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>11:14:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11571"><pk_ticket>391819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>11:28:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIÓ</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11572"><pk_ticket>391820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>11:28:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11573"><pk_ticket>391852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>11:49:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11574"><pk_ticket>391924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>12:30:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11575"><pk_ticket>391956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>12:45:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11576"><pk_ticket>391966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>12:49:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11577"><pk_ticket>391968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>12:50:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11578"><pk_ticket>391990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>13:05:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11579"><pk_ticket>391998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>13:09:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11580"><pk_ticket>391999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>13:09:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11581"><pk_ticket>392008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>13:13:43</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO TAXES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11582"><pk_ticket>392022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>13:25:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11583"><pk_ticket>392126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>15:21:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11584"><pk_ticket>392189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>18:06:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11585"><pk_ticket>392221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>19:26:35</th_created><val_days_resolution>5.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11586"><pk_ticket>392235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-25T00:00:00</td_created><th_created>22:57:36</th_created><val_days_resolution>5.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11587"><pk_ticket>392237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>08:01:35</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Nuevamente Road [5] de Gewiss ilumina una localidad en Suiza</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11588"><pk_ticket>392241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>08:30:44</th_created><val_days_resolution>4.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11589"><pk_ticket>392355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>10:12:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11590"><pk_ticket>392405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>10:44:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11591"><pk_ticket>392421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>10:54:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11592"><pk_ticket>392446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>11:12:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACRTIVITATS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11593"><pk_ticket>392447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>11:14:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11594"><pk_ticket>392468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>11:21:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11595"><pk_ticket>392579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>12:26:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OFICINA INTEGRAL ATENCIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11596"><pk_ticket>392612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>12:44:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11597"><pk_ticket>392647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>13:00:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11598"><pk_ticket>392776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>15:32:06</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11599"><pk_ticket>392789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>16:04:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11600"><pk_ticket>392790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>16:08:24</th_created><val_days_resolution>2.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11601"><pk_ticket>392798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>16:29:04</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11602"><pk_ticket>392815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-26T00:00:00</td_created><th_created>17:21:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11603"><pk_ticket>392883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>08:12:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11604"><pk_ticket>392896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>08:56:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11605"><pk_ticket>392922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>09:15:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11606"><pk_ticket>392944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>09:35:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11607"><pk_ticket>392953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>09:41:37</th_created><val_days_resolution>3.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11608"><pk_ticket>393054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>11:03:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11609"><pk_ticket>393094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>11:20:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11610"><pk_ticket>393129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>11:42:35</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11611"><pk_ticket>393132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>11:44:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11612"><pk_ticket>393177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>12:12:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIONS ELECTRONIQUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11613"><pk_ticket>393200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>12:24:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD TALL DE CARRER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11614"><pk_ticket>393237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>12:52:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11615"><pk_ticket>393267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>13:16:39</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11616"><pk_ticket>393301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>13:40:17</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT CERTIFICAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11617"><pk_ticket>393328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>13:59:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11618"><pk_ticket>393343</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>14:12:30</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11619"><pk_ticket>393386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>16:34:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11620"><pk_ticket>393414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-27T00:00:00</td_created><th_created>18:41:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11621"><pk_ticket>393449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:06:13</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11622"><pk_ticket>393450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11623"><pk_ticket>393451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:10:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PLATAFORMA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11624"><pk_ticket>393452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:13:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11625"><pk_ticket>393455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:22:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11626"><pk_ticket>393464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:43:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT IDCAT RENOVACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11627"><pk_ticket>393470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>08:49:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11628"><pk_ticket>393496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>09:15:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CULTURALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11629"><pk_ticket>393500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>09:19:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11630"><pk_ticket>393533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>09:39:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11631"><pk_ticket>393626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>10:33:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11632"><pk_ticket>393752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>11:38:26</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11633"><pk_ticket>393758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>11:42:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11634"><pk_ticket>393791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>11:57:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11635"><pk_ticket>393904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>12:59:38</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11636"><pk_ticket>393950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>13:26:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11637"><pk_ticket>393970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>13:38:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11638"><pk_ticket>394032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>14:35:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Garantizamos la destrucción de sus documentos</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11639"><pk_ticket>394059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>15:25:46</th_created><val_days_resolution>9.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11640"><pk_ticket>394061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>15:32:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11641"><pk_ticket>394064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>15:34:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11642"><pk_ticket>394067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>15:37:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11643"><pk_ticket>394069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>15:37:42</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11644"><pk_ticket>394085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>16:17:28</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11645"><pk_ticket>394087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>16:21:43</th_created><val_days_resolution>2.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11646"><pk_ticket>394091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>16:25:49</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11647"><pk_ticket>394108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>16:56:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11648"><pk_ticket>394129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>17:57:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11649"><pk_ticket>394134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-30T00:00:00</td_created><th_created>18:13:40</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11650"><pk_ticket>394204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>09:02:04</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11651"><pk_ticket>394211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>09:10:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11652"><pk_ticket>394227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>09:21:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MISSATGE REBUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11653"><pk_ticket>394243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>09:32:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES MUNICIPALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11654"><pk_ticket>394247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>09:34:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11655"><pk_ticket>394281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>09:57:38</th_created><val_days_resolution>4.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11656"><pk_ticket>394302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>10:12:45</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT INICI ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11657"><pk_ticket>394327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>10:23:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO DEPT JUSTICIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11658"><pk_ticket>394412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11659"><pk_ticket>394420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>11:07:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11660"><pk_ticket>394444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>11:23:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11661"><pk_ticket>394456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>11:32:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OFICINA INTEGRAL ATENCIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11662"><pk_ticket>394550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>12:21:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11663"><pk_ticket>394613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>13:02:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT NEXT GENERATION</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11664"><pk_ticket>394637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>13:17:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11665"><pk_ticket>394666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>13:43:02</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11666"><pk_ticket>394682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>13:54:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11667"><pk_ticket>394706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>14:25:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11668"><pk_ticket>394717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>14:44:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VARIACIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11669"><pk_ticket>394719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>14:47:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11670"><pk_ticket>394735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>15:20:45</th_created><val_days_resolution>5.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS ACTIVITAT TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11671"><pk_ticket>394736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>15:26:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VOLUMINOSOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11672"><pk_ticket>394766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>16:59:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11673"><pk_ticket>394781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>17:30:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11674"><pk_ticket>394786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>17:51:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ESTACIONAMENT DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11675"><pk_ticket>394788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>17:57:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGANTURA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11676"><pk_ticket>394800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>18:28:39</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11677"><pk_ticket>394809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>18:46:28</th_created><val_days_resolution>5.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11678"><pk_ticket>394813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>19:09:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11679"><pk_ticket>394819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>19:33:38</th_created><val_days_resolution>4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA METGE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11680"><pk_ticket>394826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-01-31T00:00:00</td_created><th_created>22:53:35</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11681"><pk_ticket>394832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>08:12:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11682"><pk_ticket>394843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>08:44:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11683"><pk_ticket>394851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>08:59:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA AMBICI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11684"><pk_ticket>394866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:12:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 2023-24</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11685"><pk_ticket>394874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:17:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11686"><pk_ticket>394877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:21:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11687"><pk_ticket>394879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:22:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORTS MUNICIPALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11688"><pk_ticket>394881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:23:09</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11689"><pk_ticket>394891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:31:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO NOM ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11690"><pk_ticket>394897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:36:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11691"><pk_ticket>394900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:36:39</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11692"><pk_ticket>394917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:43:43</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11693"><pk_ticket>394923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:47:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PLATAFORMA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11694"><pk_ticket>394935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>09:54:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11695"><pk_ticket>394949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>10:04:23</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11696"><pk_ticket>394952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>10:06:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11697"><pk_ticket>394973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>10:12:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11698"><pk_ticket>395005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>10:32:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11699"><pk_ticket>395018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>10:38:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11700"><pk_ticket>395027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>10:43:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11701"><pk_ticket>395061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>11:00:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BIBLIOTECA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11702"><pk_ticket>395090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>11:18:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11703"><pk_ticket>395144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>11:49:39</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT MATRIMONI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11704"><pk_ticket>395158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>11:57:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11705"><pk_ticket>395168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>12:02:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  AJUDA ESTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11706"><pk_ticket>395208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>12:25:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11707"><pk_ticket>395220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>12:32:21</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11708"><pk_ticket>395221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>12:33:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11709"><pk_ticket>395230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>12:40:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OFICINA INTEGRAL ATENCIO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11710"><pk_ticket>395242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>12:49:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11711"><pk_ticket>395266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:03:40</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11712"><pk_ticket>395270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:05:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11713"><pk_ticket>395271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:06:01</th_created><val_days_resolution>11.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11714"><pk_ticket>395277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:07:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11715"><pk_ticket>395292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:18:35</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11716"><pk_ticket>395296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:20:48</th_created><val_days_resolution>1.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11717"><pk_ticket>395335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:43:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11718"><pk_ticket>395339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:45:52</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11719"><pk_ticket>395342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:47:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11720"><pk_ticket>395350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>13:53:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11721"><pk_ticket>395370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>14:26:28</th_created><val_days_resolution>5.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11722"><pk_ticket>395395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>15:31:05</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11723"><pk_ticket>395398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>15:42:38</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11724"><pk_ticket>395399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>15:43:36</th_created><val_days_resolution>6.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11725"><pk_ticket>395404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>15:54:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT ESPORT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11726"><pk_ticket>395410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>16:18:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11727"><pk_ticket>395411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>16:19:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11728"><pk_ticket>395415</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>16:31:26</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11729"><pk_ticket>395416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>16:33:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11730"><pk_ticket>395433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>17:00:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11731"><pk_ticket>395436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>17:10:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11732"><pk_ticket>395440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>17:20:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11733"><pk_ticket>395450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>17:42:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11734"><pk_ticket>395455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>17:55:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ABONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11735"><pk_ticket>395463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>18:39:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11736"><pk_ticket>395471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>19:39:39</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11737"><pk_ticket>395474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-01T00:00:00</td_created><th_created>19:44:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI TELEASSISTENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11738"><pk_ticket>395481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11739"><pk_ticket>395495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>08:35:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT  EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11740"><pk_ticket>395498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>08:37:39</th_created><val_days_resolution>1.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11741"><pk_ticket>395500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>08:41:48</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11742"><pk_ticket>395504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>08:45:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11743"><pk_ticket>395514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:00:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11744"><pk_ticket>395526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:11:13</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11745"><pk_ticket>395537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:19:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11746"><pk_ticket>395546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:25:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO DGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11747"><pk_ticket>395591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:56:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11748"><pk_ticket>395593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:58:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11749"><pk_ticket>395595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>09:58:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11750"><pk_ticket>395622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>10:12:29</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11751"><pk_ticket>395632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>10:18:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11752"><pk_ticket>395649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>10:29:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11753"><pk_ticket>395651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>10:30:20</th_created><val_days_resolution>1.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11754"><pk_ticket>395658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>10:35:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11755"><pk_ticket>395670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>10:43:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11756"><pk_ticket>395707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>11:04:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJTS ECONÒMICS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11757"><pk_ticket>395727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>11:18:48</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11758"><pk_ticket>395834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>12:23:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11759"><pk_ticket>395843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>12:27:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11760"><pk_ticket>395847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>12:30:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11761"><pk_ticket>395882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>12:46:04</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11762"><pk_ticket>395901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>12:57:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="11763"><pk_ticket>395909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>13:03:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11764"><pk_ticket>395927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>13:13:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO SUBVENCIO EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11765"><pk_ticket>395964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>13:45:49</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11766"><pk_ticket>395983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>14:02:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11767"><pk_ticket>395991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>14:08:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11768"><pk_ticket>395993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>14:11:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLRAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11769"><pk_ticket>396016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>14:49:39</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11770"><pk_ticket>396030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>15:26:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AEROPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11771"><pk_ticket>396037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>15:43:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CANVI TITULARITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11772"><pk_ticket>396047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:12:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11773"><pk_ticket>396050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:15:49</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11774"><pk_ticket>396054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:29:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RENOVACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11775"><pk_ticket>396057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:33:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11776"><pk_ticket>396059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:46:25</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11777"><pk_ticket>396063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:53:40</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11778"><pk_ticket>396064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>16:59:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11779"><pk_ticket>396065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>17:02:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIATR PRESENTACIO PRESUPOST</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11780"><pk_ticket>396068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>17:13:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11781"><pk_ticket>396075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>17:36:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO AJUT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11782"><pk_ticket>396099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>19:02:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11783"><pk_ticket>396102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>19:07:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11784"><pk_ticket>396106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>19:36:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11785"><pk_ticket>396108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>19:45:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACRTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11786"><pk_ticket>396110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-02T00:00:00</td_created><th_created>19:51:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11787"><pk_ticket>396126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>08:44:35</th_created><val_days_resolution>19.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11788"><pk_ticket>396136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>08:55:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11789"><pk_ticket>396142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>09:05:17</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDEICENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11790"><pk_ticket>396147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>09:10:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11791"><pk_ticket>396184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>09:34:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO DIRECCIO POSTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11792"><pk_ticket>396204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>09:48:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11793"><pk_ticket>396225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>10:03:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO INFRACCIO TRANSIT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11794"><pk_ticket>396237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>10:10:59</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11795"><pk_ticket>396266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>10:31:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11796"><pk_ticket>396270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>10:35:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACRTIVITATS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11797"><pk_ticket>396293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>10:54:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11798"><pk_ticket>396356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>11:37:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11799"><pk_ticket>396382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>11:49:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11800"><pk_ticket>396445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>12:25:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11801"><pk_ticket>396496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>13:05:02</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INICI ACTIVITAT</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11802"><pk_ticket>396514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>13:22:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11803"><pk_ticket>396516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>13:24:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11804"><pk_ticket>396519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>13:24:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11805"><pk_ticket>396549</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>13:47:10</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11806"><pk_ticket>396555</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>13:51:26</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11807"><pk_ticket>396600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>16:09:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11808"><pk_ticket>396626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-03T00:00:00</td_created><th_created>18:02:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11809"><pk_ticket>396650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-04T00:00:00</td_created><th_created>17:55:46</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11810"><pk_ticket>396670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-05T00:00:00</td_created><th_created>23:00:52</th_created><val_days_resolution>11.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11811"><pk_ticket>396688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>08:28:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11812"><pk_ticket>396695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>08:41:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11813"><pk_ticket>396697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>08:42:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11814"><pk_ticket>396704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>08:57:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOVA CONTRASENYA PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11815"><pk_ticket>396735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>09:21:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11816"><pk_ticket>396737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>09:21:36</th_created><val_days_resolution>6.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI MEDIACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11817"><pk_ticket>396747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>09:29:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON PSICINA MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11818"><pk_ticket>396771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>09:43:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11819"><pk_ticket>396830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:21:13</th_created><val_days_resolution>21.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11820"><pk_ticket>396859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:32:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE CIVIC SANT JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11821"><pk_ticket>396860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:33:39</th_created><val_days_resolution>4.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11822"><pk_ticket>396867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:37:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11823"><pk_ticket>396875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:42:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT POSITIU DEUTES ACREDITATIU DE DEUTES TRIBUTARIS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11824"><pk_ticket>396876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:42:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11825"><pk_ticket>396883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:48:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11826"><pk_ticket>396904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>10:58:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11827"><pk_ticket>396928</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>11:11:26</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENT</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11828"><pk_ticket>396943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>11:16:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS HARMONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11829"><pk_ticket>396953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>11:23:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11830"><pk_ticket>396970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>11:34:44</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11831"><pk_ticket>396974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>11:36:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11832"><pk_ticket>397081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>12:32:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11833"><pk_ticket>397115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>12:48:43</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11834"><pk_ticket>397132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>12:56:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="11835"><pk_ticket>397137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>12:59:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11836"><pk_ticket>397138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>12:59:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11837"><pk_ticket>397153</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>13:11:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11838"><pk_ticket>397167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>13:20:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11839"><pk_ticket>397171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>13:21:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11840"><pk_ticket>397172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>13:21:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11841"><pk_ticket>397206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>13:53:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11842"><pk_ticket>397233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>14:19:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11843"><pk_ticket>397273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>15:49:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11844"><pk_ticket>397290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>16:31:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11845"><pk_ticket>397301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>17:00:24</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11846"><pk_ticket>397309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>17:24:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11847"><pk_ticket>397310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>17:24:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11848"><pk_ticket>397313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>17:48:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11849"><pk_ticket>397346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>19:18:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITAT SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11850"><pk_ticket>397351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>19:44:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11851"><pk_ticket>397355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>20:10:48</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA APORTACIO NOMINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11852"><pk_ticket>397357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>20:18:36</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA APORTACIO NOMINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11853"><pk_ticket>397358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>20:20:48</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA APORTACIO NOMINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11854"><pk_ticket>397359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>20:20:52</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA APORTACIO NOMINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11855"><pk_ticket>397360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>20:20:55</th_created><val_days_resolution>3.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO NOMINA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11856"><pk_ticket>397362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>21:36:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>GEN-001 Solicitud general CAST Ultim drets.pdf</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11857"><pk_ticket>397363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-06T00:00:00</td_created><th_created>21:37:35</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>GEN-001 Solicitud general CAST Ultim drets.pdf</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11858"><pk_ticket>397447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>09:34:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11859"><pk_ticket>397454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>09:39:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11860"><pk_ticket>397473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>09:54:39</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11861"><pk_ticket>397477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>09:59:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGSTRE DOCUMETACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11862"><pk_ticket>397622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>11:24:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11863"><pk_ticket>397633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>11:31:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11864"><pk_ticket>397652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>11:42:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11865"><pk_ticket>397667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>11:51:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11866"><pk_ticket>397799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>13:12:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO INFORMACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11867"><pk_ticket>397810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>13:22:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INICI ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11868"><pk_ticket>397818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>13:27:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11869"><pk_ticket>397820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>13:29:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OFICINA INTEGRAL ATENCIO SOCIAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11870"><pk_ticket>397833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>13:40:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11871"><pk_ticket>397858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>14:06:57</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11872"><pk_ticket>397859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>14:10:46</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOU USUARI PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11873"><pk_ticket>397861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>14:15:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11874"><pk_ticket>397889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>15:09:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11875"><pk_ticket>397894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>15:44:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11876"><pk_ticket>397901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>15:54:39</th_created><val_days_resolution>9.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US HABITATGE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11877"><pk_ticket>397943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>18:27:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11878"><pk_ticket>397944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>18:29:36</th_created><val_days_resolution>4.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11879"><pk_ticket>397947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>18:35:42</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO ARRELAMENT SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11880"><pk_ticket>397951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-07T00:00:00</td_created><th_created>19:07:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11881"><pk_ticket>398023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>09:21:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11882"><pk_ticket>398122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>10:24:50</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11883"><pk_ticket>398135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>10:31:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11884"><pk_ticket>398136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>10:31:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11885"><pk_ticket>398159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>10:42:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11886"><pk_ticket>398204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>11:05:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11887"><pk_ticket>398258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>11:40:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11888"><pk_ticket>398363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>12:45:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDES ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11889"><pk_ticket>398364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>12:45:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11890"><pk_ticket>398371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>12:50:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11891"><pk_ticket>398403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:05:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11892"><pk_ticket>398421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:19:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11893"><pk_ticket>398426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:21:49</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11894"><pk_ticket>398428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:24:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11895"><pk_ticket>398430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:25:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11896"><pk_ticket>398452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:41:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11897"><pk_ticket>398454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>13:43:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11898"><pk_ticket>398476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>14:02:24</th_created><val_days_resolution>0.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA INSCRIPCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11899"><pk_ticket>398489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>14:15:48</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11900"><pk_ticket>398493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>14:28:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11901"><pk_ticket>398502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>14:48:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11902"><pk_ticket>398511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>15:36:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11903"><pk_ticket>398512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>15:41:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11904"><pk_ticket>398513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>15:44:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11905"><pk_ticket>398523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>16:26:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11906"><pk_ticket>398540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>17:23:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELACIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11907"><pk_ticket>398544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>17:36:09</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11908"><pk_ticket>398545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>17:36:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11909"><pk_ticket>398552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>17:56:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11910"><pk_ticket>398554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>17:59:36</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11911"><pk_ticket>398559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>18:07:35</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11912"><pk_ticket>398568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>18:25:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11913"><pk_ticket>398581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>18:47:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11914"><pk_ticket>398587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>19:23:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11915"><pk_ticket>398590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>19:43:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11916"><pk_ticket>398594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>21:10:47</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11917"><pk_ticket>398595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-08T00:00:00</td_created><th_created>21:28:35</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11918"><pk_ticket>398601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>08:01:36</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>BIM - La herramienta que le permitirá acceder a las licitaciones de la AGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="11919"><pk_ticket>398657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>09:29:25</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO ACTIVITAT RESERVADA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11920"><pk_ticket>398715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>10:01:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11921"><pk_ticket>398749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>10:21:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11922"><pk_ticket>398777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>10:36:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11923"><pk_ticket>398786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>10:41:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11924"><pk_ticket>398799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>10:48:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11925"><pk_ticket>398817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>11:00:03</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11926"><pk_ticket>398829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>11:07:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11927"><pk_ticket>398852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>11:20:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11928"><pk_ticket>398862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>11:29:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11929"><pk_ticket>398885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>11:45:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA FERROCARRILS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11930"><pk_ticket>398923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>12:06:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11931"><pk_ticket>398966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>12:23:09</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11932"><pk_ticket>398982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>12:33:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLOGUER HABITACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11933"><pk_ticket>399033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>13:01:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11934"><pk_ticket>399086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>13:49:59</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11935"><pk_ticket>399100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>14:02:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11936"><pk_ticket>399131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>15:10:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11937"><pk_ticket>399166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>17:10:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11938"><pk_ticket>399195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>18:46:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11939"><pk_ticket>399210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>19:29:36</th_created><val_days_resolution>3.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11940"><pk_ticket>399211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-09T00:00:00</td_created><th_created>19:30:57</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11941"><pk_ticket>399227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>08:21:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="11942"><pk_ticket>399237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>08:41:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11943"><pk_ticket>399258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>09:06:38</th_created><val_days_resolution>4.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11944"><pk_ticket>399277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>09:26:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11945"><pk_ticket>399300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>09:46:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO  AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11946"><pk_ticket>399302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>09:48:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11947"><pk_ticket>399339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>10:17:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="11948"><pk_ticket>399359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>10:30:48</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11949"><pk_ticket>399387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>10:50:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11950"><pk_ticket>399396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>10:55:45</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11951"><pk_ticket>399410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>11:04:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SOL·LICITUD GENERICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11952"><pk_ticket>399444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>11:33:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11953"><pk_ticket>399458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>11:40:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ANUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11954"><pk_ticket>399496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>12:12:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11955"><pk_ticket>399521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>12:26:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT PARELLA FET</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11956"><pk_ticket>399562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>12:50:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11957"><pk_ticket>399586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>13:03:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11958"><pk_ticket>399592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>13:05:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11959"><pk_ticket>399602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>13:18:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11960"><pk_ticket>399638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>14:03:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISITA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11961"><pk_ticket>399660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>15:20:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11962"><pk_ticket>399664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>15:56:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="11963"><pk_ticket>399665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>16:07:34</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GUARDIA URBANA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11964"><pk_ticket>399675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>16:40:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11965"><pk_ticket>399676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>16:41:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11966"><pk_ticket>399680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>16:50:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO CERTIFICAT IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="11967"><pk_ticket>399687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>17:24:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11968"><pk_ticket>399700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-10T00:00:00</td_created><th_created>19:04:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11969"><pk_ticket>399720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-12T00:00:00</td_created><th_created>11:03:36</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11970"><pk_ticket>399721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-12T00:00:00</td_created><th_created>11:19:35</th_created><val_days_resolution>5.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11971"><pk_ticket>399723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-12T00:00:00</td_created><th_created>12:18:38</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DECLARACIO JURADA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11972"><pk_ticket>399725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-12T00:00:00</td_created><th_created>17:14:37</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DNI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11973"><pk_ticket>399727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-12T00:00:00</td_created><th_created>19:18:39</th_created><val_days_resolution>2.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES CONTACTE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11974"><pk_ticket>399729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-12T00:00:00</td_created><th_created>20:55:51</th_created><val_days_resolution>5.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11975"><pk_ticket>399733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>08:06:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURSOS AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11976"><pk_ticket>399734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>08:09:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIV ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11977"><pk_ticket>399750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>08:49:45</th_created><val_days_resolution>4.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="11978"><pk_ticket>399763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>09:10:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11979"><pk_ticket>399764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>09:11:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11980"><pk_ticket>399773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>09:17:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO ACTIV ESPORTIVES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="11981"><pk_ticket>399832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>10:09:25</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11982"><pk_ticket>399848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>10:18:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11983"><pk_ticket>399853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>10:20:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11984"><pk_ticket>399877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>10:42:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11985"><pk_ticket>399879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>10:43:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11986"><pk_ticket>399911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:12:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO AJUTS EXTRASCOLARS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11987"><pk_ticket>399914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:13:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>AJUT I SUBEVNCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11988"><pk_ticket>399940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:31:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11989"><pk_ticket>399946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:36:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="11990"><pk_ticket>399970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:50:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11991"><pk_ticket>399972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:51:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11992"><pk_ticket>399982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>11:54:50</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11993"><pk_ticket>400075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>12:29:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="11994"><pk_ticket>400090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>12:38:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="11995"><pk_ticket>400096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>12:41:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="11996"><pk_ticket>400119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>12:51:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11997"><pk_ticket>400190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>13:25:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11998"><pk_ticket>400241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>13:59:38</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT LITERAL NAIXEMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="11999"><pk_ticket>400304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>16:10:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12000"><pk_ticket>400313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>16:29:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12001"><pk_ticket>400320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>16:48:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ACTIVITAT ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12002"><pk_ticket>400336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>17:12:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DEUTES MUNICIPALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12003"><pk_ticket>400367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>18:19:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO AJUTS AUTONOMS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12004"><pk_ticket>400380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>18:58:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFACIO AJT HOSPITALET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12005"><pk_ticket>400387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>19:38:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CEM ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12006"><pk_ticket>400389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-13T00:00:00</td_created><th_created>19:48:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12007"><pk_ticket>400397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>07:45:47</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12008"><pk_ticket>400420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>09:04:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12009"><pk_ticket>400421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>09:04:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12010"><pk_ticket>400462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>09:41:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12011"><pk_ticket>400518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>10:13:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12012"><pk_ticket>400544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>10:28:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12013"><pk_ticket>400598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>10:55:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ERROR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12014"><pk_ticket>400617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>11:03:41</th_created><val_days_resolution>3.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12015"><pk_ticket>400726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>12:05:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12016"><pk_ticket>400747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>12:15:48</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT CENTRES ESPORTIUS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12017"><pk_ticket>400765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>12:34:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12018"><pk_ticket>400792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>12:51:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUACAD ERROR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12019"><pk_ticket>400796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>12:53:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12020"><pk_ticket>400797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>12:55:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>QUEIXA INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12021"><pk_ticket>400808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>13:04:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12022"><pk_ticket>400886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>14:04:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12023"><pk_ticket>400887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>14:05:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12024"><pk_ticket>400901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>14:31:35</th_created><val_days_resolution>12.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12025"><pk_ticket>400968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>17:51:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12026"><pk_ticket>400985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>18:57:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELACIO ACTIV ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12027"><pk_ticket>400986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>18:59:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO ACTIVITAT INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12028"><pk_ticket>400990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-14T00:00:00</td_created><th_created>19:19:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT PAGAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12029"><pk_ticket>401002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>08:00:53</th_created><val_days_resolution>5.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12030"><pk_ticket>401018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>08:56:38</th_created><val_days_resolution>5.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12031"><pk_ticket>401023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>09:04:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OBRIR NOTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12032"><pk_ticket>401053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>09:27:37</th_created><val_days_resolution>11.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12033"><pk_ticket>401116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>10:10:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12034"><pk_ticket>401172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>10:39:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12035"><pk_ticket>401189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>10:49:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12036"><pk_ticket>401277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>11:39:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12037"><pk_ticket>401305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>11:56:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12038"><pk_ticket>401317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>12:02:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12039"><pk_ticket>401353</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>12:19:38</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12040"><pk_ticket>401432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>13:11:39</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12041"><pk_ticket>401485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>13:45:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12042"><pk_ticket>401488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>13:48:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12043"><pk_ticket>401528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>14:38:32</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12044"><pk_ticket>401546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>15:23:38</th_created><val_days_resolution>6.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12045"><pk_ticket>401566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>16:04:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OBRES VEI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12046"><pk_ticket>401571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>16:09:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12047"><pk_ticket>401581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>16:43:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12048"><pk_ticket>401589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>16:57:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12049"><pk_ticket>401599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>17:16:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12050"><pk_ticket>401623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>18:32:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12051"><pk_ticket>401643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>22:06:36</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12052"><pk_ticket>401644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-15T00:00:00</td_created><th_created>22:08:37</th_created><val_days_resolution>5.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12053"><pk_ticket>401647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Centros comerciales - Un sector en auge en España</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12054"><pk_ticket>401677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>09:00:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12055"><pk_ticket>401743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>09:47:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12056"><pk_ticket>401758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>10:02:36</th_created><val_days_resolution>10.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12057"><pk_ticket>401818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>10:39:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12058"><pk_ticket>401866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>11:08:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR DADES DECLARACIO RESPONSABLE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12059"><pk_ticket>401871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>11:11:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12060"><pk_ticket>401884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>11:20:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12061"><pk_ticket>401921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>11:48:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12062"><pk_ticket>401926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>11:50:05</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA ATESTAT POLICIAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12063"><pk_ticket>401953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>12:04:41</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12064"><pk_ticket>401957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>12:06:03</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITATS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12065"><pk_ticket>402020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>12:44:35</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFCAT HISTORTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12066"><pk_ticket>402025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>12:47:38</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12067"><pk_ticket>402041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>12:56:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12068"><pk_ticket>402044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>12:57:46</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA ATESTAT POLICIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12069"><pk_ticket>402075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>13:21:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12070"><pk_ticket>402144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>14:21:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12071"><pk_ticket>402151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>14:30:47</th_created><val_days_resolution>6.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12072"><pk_ticket>402152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>14:31:36</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12073"><pk_ticket>402155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>14:37:55</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CDC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12074"><pk_ticket>402157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>14:39:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12075"><pk_ticket>402158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>14:43:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA LLIÇENCIA PPP</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12076"><pk_ticket>402168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>15:19:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12077"><pk_ticket>402193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>16:41:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12078"><pk_ticket>402203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>17:14:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12079"><pk_ticket>402204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>17:14:44</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO FOTOFEMINISME</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12080"><pk_ticket>402224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>18:28:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12081"><pk_ticket>402237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>21:16:36</th_created><val_days_resolution>2.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12082"><pk_ticket>402238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-16T00:00:00</td_created><th_created>21:20:49</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12083"><pk_ticket>402241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>07:34:37</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12084"><pk_ticket>402249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>08:44:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12085"><pk_ticket>402251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>08:50:12</th_created><val_days_resolution>8.97</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12086"><pk_ticket>402268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>09:17:44</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12087"><pk_ticket>402293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>09:37:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12088"><pk_ticket>402339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>10:14:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12089"><pk_ticket>402454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>11:49:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12090"><pk_ticket>402487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12091"><pk_ticket>402491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>12:19:19</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLUB JOVE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12092"><pk_ticket>402499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>12:25:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12093"><pk_ticket>402560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>13:05:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12094"><pk_ticket>402630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>14:37:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12095"><pk_ticket>402646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>15:48:46</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12096"><pk_ticket>402648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>15:54:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC NEGATIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12097"><pk_ticket>402662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>17:46:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VENEDORS AMBULANTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12098"><pk_ticket>402667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>18:22:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12099"><pk_ticket>402669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>18:27:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12100"><pk_ticket>402671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>18:48:08</th_created><val_days_resolution>6.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLUB JOVE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12101"><pk_ticket>402676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-17T00:00:00</td_created><th_created>19:11:36</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12102"><pk_ticket>402684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-18T00:00:00</td_created><th_created>09:38:38</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERIMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12103"><pk_ticket>402685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-18T00:00:00</td_created><th_created>10:43:35</th_created><val_days_resolution>1.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12104"><pk_ticket>402687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-18T00:00:00</td_created><th_created>15:41:36</th_created><val_days_resolution>1.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12105"><pk_ticket>402695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-19T00:00:00</td_created><th_created>11:09:38</th_created><val_days_resolution>5.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12106"><pk_ticket>402698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-19T00:00:00</td_created><th_created>14:44:35</th_created><val_days_resolution>7.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12107"><pk_ticket>402715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>08:29:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12108"><pk_ticket>402724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>08:45:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12109"><pk_ticket>402744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>09:10:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12110"><pk_ticket>402835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>10:09:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC AJUTS ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12111"><pk_ticket>402920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>10:49:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12112"><pk_ticket>403091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>12:15:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12113"><pk_ticket>403163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>12:56:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12114"><pk_ticket>403187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>13:16:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12115"><pk_ticket>403202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>13:28:33</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12116"><pk_ticket>403224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>13:43:36</th_created><val_days_resolution>3.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSET PISCINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12117"><pk_ticket>403331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>17:19:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12118"><pk_ticket>403345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>17:37:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12119"><pk_ticket>403347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>17:42:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12120"><pk_ticket>403364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>18:26:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12121"><pk_ticket>403374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>19:54:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO AJUTS EXTRASCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12122"><pk_ticket>403376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-20T00:00:00</td_created><th_created>20:18:36</th_created><val_days_resolution>3.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12123"><pk_ticket>403387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>08:07:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 2023-24</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12124"><pk_ticket>403395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>08:47:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA  CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12125"><pk_ticket>403399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>08:52:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT CARTA PAGAMENT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12126"><pk_ticket>403402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:00:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12127"><pk_ticket>403430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:28:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12128"><pk_ticket>403439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:36:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12129"><pk_ticket>403444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:37:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12130"><pk_ticket>403447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:39:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12131"><pk_ticket>403449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:41:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12132"><pk_ticket>403450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:41:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA TREBALL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12133"><pk_ticket>403458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:49:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12134"><pk_ticket>403460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:51:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12135"><pk_ticket>403464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>09:53:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12136"><pk_ticket>403518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>10:33:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOST IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12137"><pk_ticket>403526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>10:37:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12138"><pk_ticket>403546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>10:51:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12139"><pk_ticket>403548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>10:52:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CURS BACHATA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12140"><pk_ticket>403582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>11:14:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12141"><pk_ticket>403590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>11:16:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12142"><pk_ticket>403596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>11:20:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12143"><pk_ticket>403659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>11:58:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12144"><pk_ticket>403675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>12:05:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12145"><pk_ticket>403693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>12:15:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12146"><pk_ticket>403821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>13:26:50</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12147"><pk_ticket>403838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>13:41:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12148"><pk_ticket>403844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>13:46:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO GENCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12149"><pk_ticket>403850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>13:50:43</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARJETA IDENTIFICATIVA RESIDENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12150"><pk_ticket>403898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>15:07:36</th_created><val_days_resolution>2.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12151"><pk_ticket>403910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>15:31:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12152"><pk_ticket>403915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>15:39:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12153"><pk_ticket>403917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>15:42:27</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12154"><pk_ticket>403944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>17:00:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIEMNT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12155"><pk_ticket>403952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>17:21:37</th_created><val_days_resolution>4.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12156"><pk_ticket>403982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>18:42:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12157"><pk_ticket>403983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>18:50:14</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12158"><pk_ticket>403985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>18:56:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA FGC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12159"><pk_ticket>403992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>19:11:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12160"><pk_ticket>403993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>19:18:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12161"><pk_ticket>403994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>19:21:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12162"><pk_ticket>403997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>19:27:38</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12163"><pk_ticket>404001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-21T00:00:00</td_created><th_created>20:23:38</th_created><val_days_resolution>5.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12164"><pk_ticket>404008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>07:22:36</th_created><val_days_resolution>5.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12165"><pk_ticket>404079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>09:42:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSITENTA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12166"><pk_ticket>404101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>09:54:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  BAIXA ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12167"><pk_ticket>404198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>10:54:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12168"><pk_ticket>404208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>10:59:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12169"><pk_ticket>404219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:02:53</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOU PERFIL PLATAFORMA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12170"><pk_ticket>404222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:04:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12171"><pk_ticket>404225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:06:32</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO TERRASSA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12172"><pk_ticket>404226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:07:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12173"><pk_ticket>404241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:12:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12174"><pk_ticket>404296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:43:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12175"><pk_ticket>404297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>11:43:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUACADA ERROR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12176"><pk_ticket>404409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>12:42:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12177"><pk_ticket>404410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>12:42:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS SEGURETAT SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12178"><pk_ticket>404509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>14:04:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12179"><pk_ticket>404514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>14:13:35</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12180"><pk_ticket>404522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>14:26:25</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12181"><pk_ticket>404534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>14:56:37</th_created><val_days_resolution>6.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12182"><pk_ticket>404557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>16:44:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12183"><pk_ticket>404560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>16:51:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12184"><pk_ticket>404568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>16:59:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12185"><pk_ticket>404586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>17:57:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12186"><pk_ticket>404591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>18:11:31</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12187"><pk_ticket>404595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>18:20:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12188"><pk_ticket>404598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>18:26:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12189"><pk_ticket>404599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>18:27:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12190"><pk_ticket>404615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>19:12:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR USUARI PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12191"><pk_ticket>404620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-22T00:00:00</td_created><th_created>19:58:37</th_created><val_days_resolution>8.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12192"><pk_ticket>404627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>08:02:38</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Stefano Tiraboschi nos explica por qué Gewiss es un gran lugar para trabajar</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12193"><pk_ticket>404703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>09:57:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12194"><pk_ticket>404715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>10:06:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12195"><pk_ticket>404721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>10:10:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12196"><pk_ticket>404733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>10:15:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12197"><pk_ticket>404738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>10:18:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12198"><pk_ticket>404750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>10:27:27</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12199"><pk_ticket>404798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>10:51:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12200"><pk_ticket>404829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>11:00:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12201"><pk_ticket>404848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>11:07:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12202"><pk_ticket>404997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>12:25:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12203"><pk_ticket>405003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>12:29:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ERROR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12204"><pk_ticket>405007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>12:30:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12205"><pk_ticket>405021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>12:40:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12206"><pk_ticket>405024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>12:43:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12207"><pk_ticket>405032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>12:48:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12208"><pk_ticket>405092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>13:20:39</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12209"><pk_ticket>405093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>13:20:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12210"><pk_ticket>405143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>13:46:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12211"><pk_ticket>405145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>13:48:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12212"><pk_ticket>405189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>14:28:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12213"><pk_ticket>405191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>14:30:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12214"><pk_ticket>405193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>14:37:27</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12215"><pk_ticket>405201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>15:00:11</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12216"><pk_ticket>405206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>15:18:59</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12217"><pk_ticket>405210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>15:26:45</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12218"><pk_ticket>405221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>16:09:38</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT TRIBUTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12219"><pk_ticket>405226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>16:24:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12220"><pk_ticket>405238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>16:52:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12221"><pk_ticket>405240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>16:53:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12222"><pk_ticket>405256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>17:40:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12223"><pk_ticket>405262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>18:00:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA TRAFIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12224"><pk_ticket>405267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>18:13:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12225"><pk_ticket>405273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>18:52:28</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12226"><pk_ticket>405279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>19:00:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12227"><pk_ticket>405284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>19:54:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12228"><pk_ticket>405286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-23T00:00:00</td_created><th_created>20:01:38</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12229"><pk_ticket>405337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>09:18:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12230"><pk_ticket>405374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>09:47:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12231"><pk_ticket>405425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>10:20:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12232"><pk_ticket>405439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>10:31:38</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU OPERARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12233"><pk_ticket>405463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>10:47:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDA EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12234"><pk_ticket>405481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>10:57:11</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 2023-24</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12235"><pk_ticket>405496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>11:08:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12236"><pk_ticket>405497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>11:08:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12237"><pk_ticket>405536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>11:28:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APERTURA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12238"><pk_ticket>405560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>11:43:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12239"><pk_ticket>405580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>11:59:44</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12240"><pk_ticket>405592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>12:05:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12241"><pk_ticket>405594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>12:06:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12242"><pk_ticket>405599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>12:10:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PUNTS ESCOLARITZACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12243"><pk_ticket>405613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>12:17:36</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12244"><pk_ticket>405679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>13:12:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12245"><pk_ticket>405692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>13:23:08</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12246"><pk_ticket>405694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>13:25:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12247"><pk_ticket>405696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>13:26:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12248"><pk_ticket>405705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>13:32:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12249"><pk_ticket>405707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>13:34:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12250"><pk_ticket>405769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>15:33:36</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12251"><pk_ticket>405785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>16:26:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12252"><pk_ticket>405796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>16:57:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUT EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12253"><pk_ticket>405800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>17:28:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12254"><pk_ticket>405802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>17:37:05</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12255"><pk_ticket>405809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>18:19:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12256"><pk_ticket>405815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>19:00:38</th_created><val_days_resolution>3.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12257"><pk_ticket>405818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-24T00:00:00</td_created><th_created>19:34:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12258"><pk_ticket>405845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-26T00:00:00</td_created><th_created>23:16:36</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12259"><pk_ticket>405909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>09:26:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12260"><pk_ticket>405925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>09:34:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12261"><pk_ticket>405936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>09:40:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12262"><pk_ticket>406016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>10:22:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12263"><pk_ticket>406027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>10:30:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECURSOS HUMANS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12264"><pk_ticket>406076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>10:59:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12265"><pk_ticket>406142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>11:31:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12266"><pk_ticket>406143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>11:31:57</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12267"><pk_ticket>406154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>11:35:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12268"><pk_ticket>406177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>11:48:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO AJUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12269"><pk_ticket>406203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>12:03:38</th_created><val_days_resolution>2.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTROL PERIODIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12270"><pk_ticket>406233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>12:20:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12271"><pk_ticket>406319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:11:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12272"><pk_ticket>406320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:12:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12273"><pk_ticket>406348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:27:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12274"><pk_ticket>406354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:32:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12275"><pk_ticket>406365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:37:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12276"><pk_ticket>406367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:38:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12277"><pk_ticket>406375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>13:44:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12278"><pk_ticket>406416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>14:17:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12279"><pk_ticket>406422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>14:26:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS FOTOGRAFIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12280"><pk_ticket>406451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>15:39:03</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12281"><pk_ticket>406479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>16:47:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12282"><pk_ticket>406488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>17:08:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12283"><pk_ticket>406489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>17:09:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12284"><pk_ticket>406491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>17:09:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12285"><pk_ticket>406533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>18:43:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12286"><pk_ticket>406539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>19:09:47</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12287"><pk_ticket>406540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>19:09:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES MENORS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12288"><pk_ticket>406541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>19:12:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUDES EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12289"><pk_ticket>406542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>19:14:53</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12290"><pk_ticket>406543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>19:19:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12291"><pk_ticket>406545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-27T00:00:00</td_created><th_created>19:22:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12292"><pk_ticket>406556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>07:29:38</th_created><val_days_resolution>5.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12293"><pk_ticket>406558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>08:10:36</th_created><val_days_resolution>12.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12294"><pk_ticket>406610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>09:24:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12295"><pk_ticket>406659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>09:48:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12296"><pk_ticket>406673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>10:01:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12297"><pk_ticket>406682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>10:05:26</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12298"><pk_ticket>406700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>10:15:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LABESOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12299"><pk_ticket>406717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>10:24:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENT PDF</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12300"><pk_ticket>406776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>10:57:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12301"><pk_ticket>406789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>11:11:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12302"><pk_ticket>406835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>11:36:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12303"><pk_ticket>406850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>11:41:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12304"><pk_ticket>406855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>11:45:50</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12305"><pk_ticket>406862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>11:49:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADREÇA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12306"><pk_ticket>406863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>11:49:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12307"><pk_ticket>406884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:03:34</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12308"><pk_ticket>406920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:27:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12309"><pk_ticket>406925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:30:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12310"><pk_ticket>406926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:30:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12311"><pk_ticket>406931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:31:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12312"><pk_ticket>406946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:40:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL CLASE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12313"><pk_ticket>406954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:47:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12314"><pk_ticket>406968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>12:54:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12315"><pk_ticket>407029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>13:31:12</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12316"><pk_ticket>407101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>14:36:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12317"><pk_ticket>407118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>15:06:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12318"><pk_ticket>407128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>15:31:36</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT TRAMITACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12319"><pk_ticket>407129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>15:32:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BASES AJUT EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12320"><pk_ticket>407144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>15:53:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12321"><pk_ticket>407154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>16:11:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12322"><pk_ticket>407168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>16:40:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12323"><pk_ticket>407175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>16:44:37</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIV ESPORTS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12324"><pk_ticket>407179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>16:50:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT EXTRAESCOLARS 2023-24</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12325"><pk_ticket>407181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>16:53:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12326"><pk_ticket>407186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>17:05:24</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12327"><pk_ticket>407198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>17:48:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12328"><pk_ticket>407202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>18:03:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SEU ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12329"><pk_ticket>407208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>18:14:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12330"><pk_ticket>407215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>18:38:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12331"><pk_ticket>407216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>18:39:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12332"><pk_ticket>407220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>18:47:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 2023-24</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12333"><pk_ticket>407240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>19:44:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12334"><pk_ticket>407244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>20:18:39</th_created><val_days_resolution>5.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12335"><pk_ticket>407245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>20:56:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12336"><pk_ticket>407251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-02-28T00:00:00</td_created><th_created>22:53:38</th_created><val_days_resolution>7.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROPOSTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12337"><pk_ticket>407254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>08:08:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12338"><pk_ticket>407267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>08:40:36</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12339"><pk_ticket>407273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>08:56:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12340"><pk_ticket>407295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>09:12:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PARELLA FET</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12341"><pk_ticket>407342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>09:45:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI FAMINILIA MONOPARENTAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12342"><pk_ticket>407353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>09:56:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA COMPANYA INCIDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12343"><pk_ticket>407360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>10:00:08</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI MONOPARENTAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12344"><pk_ticket>407375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>10:10:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12345"><pk_ticket>407376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>10:10:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12346"><pk_ticket>407395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>10:19:06</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERAR CONTRASENYA PERFIL INSRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12347"><pk_ticket>407457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>10:57:56</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERAR CONTRASENYA PERFIL INSRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12348"><pk_ticket>407499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>11:27:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUISITS AJUT EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12349"><pk_ticket>407522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>11:43:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12350"><pk_ticket>407527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>11:46:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12351"><pk_ticket>407536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>11:53:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12352"><pk_ticket>407541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>11:57:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12353"><pk_ticket>407744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>14:16:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12354"><pk_ticket>407746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>14:18:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12355"><pk_ticket>407790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>15:57:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12356"><pk_ticket>407812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>17:12:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12357"><pk_ticket>407815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>17:21:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ECONOMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12358"><pk_ticket>407829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>18:00:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12359"><pk_ticket>407838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>18:35:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12360"><pk_ticket>407843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>18:44:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12361"><pk_ticket>407847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>18:49:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12362"><pk_ticket>407850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>18:59:44</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT REBUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12363"><pk_ticket>407852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>19:26:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIV ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12364"><pk_ticket>407853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-01T00:00:00</td_created><th_created>19:29:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12365"><pk_ticket>407867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>08:01:36</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12366"><pk_ticket>407873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>08:27:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12367"><pk_ticket>407922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>09:22:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12368"><pk_ticket>407989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>10:17:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI PERSONES GRANS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12369"><pk_ticket>408052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:00:42</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12370"><pk_ticket>408057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:05:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12371"><pk_ticket>408075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:14:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS URBANISTICS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12372"><pk_ticket>408077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:15:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12373"><pk_ticket>408079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:17:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12374"><pk_ticket>408084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:20:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT POSITIU DEUTES MUNICIPALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12375"><pk_ticket>408098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:28:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIV ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12376"><pk_ticket>408112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:40:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12377"><pk_ticket>408139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>11:55:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12378"><pk_ticket>408167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>12:13:04</th_created><val_days_resolution>4.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIV ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12379"><pk_ticket>408184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>12:20:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12380"><pk_ticket>408200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>12:28:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12381"><pk_ticket>408225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>12:43:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12382"><pk_ticket>408236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>12:51:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO AJUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12383"><pk_ticket>408240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>12:54:35</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12384"><pk_ticket>408253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>13:03:47</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE CONTRACTACIO MENOR</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12385"><pk_ticket>408273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>13:15:03</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12386"><pk_ticket>408278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>13:18:21</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12387"><pk_ticket>408280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>13:18:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIONS GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12388"><pk_ticket>408281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>13:19:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12389"><pk_ticket>408363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>15:17:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT TAXES GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12390"><pk_ticket>408374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>15:46:08</th_created><val_days_resolution>29.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12391"><pk_ticket>408379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>15:57:36</th_created><val_days_resolution>9.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12392"><pk_ticket>408381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>16:02:09</th_created><val_days_resolution>4.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12393"><pk_ticket>408386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>16:17:39</th_created><val_days_resolution>10.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PORTES OBERTES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12394"><pk_ticket>408422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-02T00:00:00</td_created><th_created>18:13:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12395"><pk_ticket>408477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>09:10:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12396"><pk_ticket>408585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>10:19:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12397"><pk_ticket>408616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>10:43:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12398"><pk_ticket>408669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>11:11:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12399"><pk_ticket>408670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>11:12:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12400"><pk_ticket>408689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>11:26:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12401"><pk_ticket>408697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>11:31:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12402"><pk_ticket>408756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>12:06:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12403"><pk_ticket>408835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>13:00:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME COMPATIBILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12404"><pk_ticket>408892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>14:09:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12405"><pk_ticket>408909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>15:40:38</th_created><val_days_resolution>6.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12406"><pk_ticket>408913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>15:44:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12407"><pk_ticket>408941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-03T00:00:00</td_created><th_created>18:01:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12408"><pk_ticket>408995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-05T00:00:00</td_created><th_created>07:06:36</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NACIONALITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12409"><pk_ticket>409005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:07:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12410"><pk_ticket>409007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:09:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12411"><pk_ticket>409008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:09:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12412"><pk_ticket>409011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:16:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12413"><pk_ticket>409024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:34:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12414"><pk_ticket>409029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:39:20</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EACAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12415"><pk_ticket>409031</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>08:41:56</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT TAXA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12416"><pk_ticket>409151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>09:41:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12417"><pk_ticket>409163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>09:48:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12418"><pk_ticket>409168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>09:51:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12419"><pk_ticket>409182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:00:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12420"><pk_ticket>409204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:09:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12421"><pk_ticket>409213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:12:00</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO GENERALITAT PRIMARIA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12422"><pk_ticket>409214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:12:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12423"><pk_ticket>409226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:17:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HABITATGE CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12424"><pk_ticket>409266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:33:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12425"><pk_ticket>409296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>10:45:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12426"><pk_ticket>409350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:12:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12427"><pk_ticket>409369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:19:36</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12428"><pk_ticket>409394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:29:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12429"><pk_ticket>409401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:33:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12430"><pk_ticket>409403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:33:38</th_created><val_days_resolution>5.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12431"><pk_ticket>409417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:37:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12432"><pk_ticket>409424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:39:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12433"><pk_ticket>409435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>11:45:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12434"><pk_ticket>409481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:04:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12435"><pk_ticket>409487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:06:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12436"><pk_ticket>409506</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:14:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12437"><pk_ticket>409542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:33:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12438"><pk_ticket>409565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:43:38</th_created><val_days_resolution>2.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12439"><pk_ticket>409578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:49:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12440"><pk_ticket>409598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>12:57:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12441"><pk_ticket>409625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>13:10:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12442"><pk_ticket>409697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>14:12:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12443"><pk_ticket>409736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>15:01:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12444"><pk_ticket>409737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>15:03:36</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12445"><pk_ticket>409744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>15:14:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12446"><pk_ticket>409749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>15:27:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12447"><pk_ticket>409755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>15:54:36</th_created><val_days_resolution>7.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12448"><pk_ticket>409762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:08:48</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NUMERO IDENTIFIACIO ALUMNE INSCRIPCIO PRIMARIA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12449"><pk_ticket>409769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:20:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12450"><pk_ticket>409772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:22:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12451"><pk_ticket>409776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:27:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12452"><pk_ticket>409780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:33:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12453"><pk_ticket>409783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:36:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12454"><pk_ticket>409784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:37:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12455"><pk_ticket>409786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:39:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12456"><pk_ticket>409790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:44:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12457"><pk_ticket>409792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>16:47:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12458"><pk_ticket>409801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>17:10:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12459"><pk_ticket>409802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>17:13:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12460"><pk_ticket>409810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>17:27:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12461"><pk_ticket>409812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>17:39:36</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12462"><pk_ticket>409817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>17:49:36</th_created><val_days_resolution>9.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12463"><pk_ticket>409823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>17:57:38</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12464"><pk_ticket>409845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>18:37:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12465"><pk_ticket>409860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>19:09:50</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12466"><pk_ticket>409870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>21:09:39</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12467"><pk_ticket>409874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-06T00:00:00</td_created><th_created>22:36:36</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA T-16</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12468"><pk_ticket>409893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>08:41:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12469"><pk_ticket>409907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>08:58:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12470"><pk_ticket>409935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>09:15:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12471"><pk_ticket>410009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>09:48:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12472"><pk_ticket>410035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>10:04:41</th_created><val_days_resolution>3.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12473"><pk_ticket>410063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>10:16:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIÓ ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12474"><pk_ticket>410115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>10:41:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12475"><pk_ticket>410168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:10:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12476"><pk_ticket>410180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:16:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12477"><pk_ticket>410226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:34:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INS GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12478"><pk_ticket>410239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:40:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12479"><pk_ticket>410241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:42:50</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12480"><pk_ticket>410250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:49:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12481"><pk_ticket>410254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>11:53:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC. INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12482"><pk_ticket>410333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>12:36:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12483"><pk_ticket>410336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>12:36:36</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12484"><pk_ticket>410436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>13:26:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLES BRESSOLS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12485"><pk_ticket>410459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>13:42:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12486"><pk_ticket>410497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>14:12:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12487"><pk_ticket>410518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>14:45:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA HPO</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12488"><pk_ticket>410529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>15:09:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO LLAR INFANTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12489"><pk_ticket>410553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>16:07:47</th_created><val_days_resolution>5.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12490"><pk_ticket>410554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>16:10:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12491"><pk_ticket>410564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>16:34:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12492"><pk_ticket>410573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>16:56:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12493"><pk_ticket>410584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>17:14:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12494"><pk_ticket>410589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>17:25:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12495"><pk_ticket>410590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>17:27:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12496"><pk_ticket>410598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>17:40:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12497"><pk_ticket>410604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>17:48:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12498"><pk_ticket>410644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>19:41:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12499"><pk_ticket>410648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-07T00:00:00</td_created><th_created>19:51:12</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12500"><pk_ticket>410658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>04:41:39</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12501"><pk_ticket>410664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>08:15:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PREINSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12502"><pk_ticket>410674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>08:27:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12503"><pk_ticket>410706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>09:11:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12504"><pk_ticket>410750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>09:42:37</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSRICPIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12505"><pk_ticket>410752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>09:42:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS PREINSCRIPCIO GENE ESO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12506"><pk_ticket>410759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>09:47:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12507"><pk_ticket>410771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>09:54:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12508"><pk_ticket>410804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:16:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12509"><pk_ticket>410841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:36:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CURS PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12510"><pk_ticket>410847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:38:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12511"><pk_ticket>410852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:40:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12512"><pk_ticket>410853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:40:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SIAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12513"><pk_ticket>410865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:45:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12514"><pk_ticket>410879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:51:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12515"><pk_ticket>410886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:54:30</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12516"><pk_ticket>410892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>10:57:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12517"><pk_ticket>410899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:01:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12518"><pk_ticket>410926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:17:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12519"><pk_ticket>410935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:26:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12520"><pk_ticket>410954</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:39:00</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12521"><pk_ticket>410965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:45:36</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12522"><pk_ticket>410973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:50:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12523"><pk_ticket>410982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:54:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12524"><pk_ticket>410983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>11:55:13</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12525"><pk_ticket>411000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>12:04:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO ABONAMENT ESPORT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12526"><pk_ticket>411006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>12:06:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12527"><pk_ticket>411007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>12:06:58</th_created><val_days_resolution>4.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12528"><pk_ticket>411037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>12:24:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS PENDENTS VEHICLE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12529"><pk_ticket>411058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>12:35:15</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12530"><pk_ticket>411072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>12:45:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL·LICITUD ALTA GUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12531"><pk_ticket>411118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>13:16:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12532"><pk_ticket>411125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>13:23:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCIRPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12533"><pk_ticket>411138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>13:27:40</th_created><val_days_resolution>2.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARKING CENTRIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12534"><pk_ticket>411191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>14:05:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12535"><pk_ticket>411194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>14:14:35</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12536"><pk_ticket>411211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>14:37:42</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CODIS ESCOLA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12537"><pk_ticket>411221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>14:49:39</th_created><val_days_resolution>13.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12538"><pk_ticket>411232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>15:10:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12539"><pk_ticket>411243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>15:25:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12540"><pk_ticket>411260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>16:12:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12541"><pk_ticket>411261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>16:14:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12542"><pk_ticket>411275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>16:44:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12543"><pk_ticket>411299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>17:35:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12544"><pk_ticket>411311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>18:02:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12545"><pk_ticket>411331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>19:28:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12546"><pk_ticket>411334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-08T00:00:00</td_created><th_created>19:36:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12547"><pk_ticket>411343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>08:01:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Ponga Seguridad en sus instalaciones fotovoltaicas</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12548"><pk_ticket>411361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>08:30:37</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12549"><pk_ticket>411372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>09:05:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12550"><pk_ticket>411376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>09:06:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DADES PLATAFORMA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12551"><pk_ticket>411404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>09:30:55</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12552"><pk_ticket>411414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>09:37:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12553"><pk_ticket>411466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>10:06:43</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12554"><pk_ticket>411483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>10:14:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12555"><pk_ticket>411546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>10:49:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12556"><pk_ticket>411562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>10:58:53</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12557"><pk_ticket>411571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>11:02:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12558"><pk_ticket>411597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>11:15:44</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12559"><pk_ticket>411604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>11:20:56</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF INSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12560"><pk_ticket>411638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>11:34:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPSOTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12561"><pk_ticket>411687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>11:59:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TARGETA SANITARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12562"><pk_ticket>411710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>12:16:38</th_created><val_days_resolution>4.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HPO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12563"><pk_ticket>411883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>14:26:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REBUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12564"><pk_ticket>411890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>14:49:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12565"><pk_ticket>411899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>15:11:39</th_created><val_days_resolution>1.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFCAT TIUTLARITAT BANCARIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12566"><pk_ticket>411906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>15:25:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12567"><pk_ticket>411908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>15:29:36</th_created><val_days_resolution>10.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12568"><pk_ticket>411911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>15:38:40</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12569"><pk_ticket>411943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>17:11:06</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA TAXA INICI ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12570"><pk_ticket>411945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>17:17:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12571"><pk_ticket>411947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>17:24:37</th_created><val_days_resolution>2.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12572"><pk_ticket>411961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>18:18:20</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12573"><pk_ticket>411966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>18:27:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12574"><pk_ticket>411973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>18:51:35</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12575"><pk_ticket>411978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>19:12:40</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12576"><pk_ticket>411980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-09T00:00:00</td_created><th_created>19:24:37</th_created><val_days_resolution>7.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12577"><pk_ticket>411986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>03:31:39</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA ATRACCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12578"><pk_ticket>411993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>08:08:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12579"><pk_ticket>412037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>09:18:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12580"><pk_ticket>412050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>09:26:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12581"><pk_ticket>412070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>09:38:57</th_created><val_days_resolution>32.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12582"><pk_ticket>412143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:23:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12583"><pk_ticket>412157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:34:52</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12584"><pk_ticket>412164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:39:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12585"><pk_ticket>412171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:44:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA INICI ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12586"><pk_ticket>412180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:47:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12587"><pk_ticket>412194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:54:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12588"><pk_ticket>412203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>10:59:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12589"><pk_ticket>412205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>11:02:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12590"><pk_ticket>412209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>11:03:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12591"><pk_ticket>412233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>11:18:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12592"><pk_ticket>412236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>11:20:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVIAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12593"><pk_ticket>412295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:07:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12594"><pk_ticket>412327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:21:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12595"><pk_ticket>412333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:23:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12596"><pk_ticket>412338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:26:36</th_created><val_days_resolution>1.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12597"><pk_ticket>412353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:33:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12598"><pk_ticket>412361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:41:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12599"><pk_ticket>412365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:44:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12600"><pk_ticket>412367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:45:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12601"><pk_ticket>412370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:47:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPOSICIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12602"><pk_ticket>412375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>12:52:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA OBERTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12603"><pk_ticket>412394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>13:02:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12604"><pk_ticket>412415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>13:15:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12605"><pk_ticket>412418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>13:17:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12606"><pk_ticket>412479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>14:30:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12607"><pk_ticket>412491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>15:04:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12608"><pk_ticket>412494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>15:17:33</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12609"><pk_ticket>412517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>17:12:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIONS GENERALITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12610"><pk_ticket>412526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>17:50:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCIPCIO ESO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12611"><pk_ticket>412529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>18:00:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12612"><pk_ticket>412538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>18:18:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12613"><pk_ticket>412541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>18:21:47</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12614"><pk_ticket>412542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>18:21:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12615"><pk_ticket>412549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-10T00:00:00</td_created><th_created>19:32:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12616"><pk_ticket>412576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-12T00:00:00</td_created><th_created>20:04:36</th_created><val_days_resolution>3.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12617"><pk_ticket>412590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>08:26:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12618"><pk_ticket>412632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:12:26</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12619"><pk_ticket>412652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:21:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12620"><pk_ticket>412657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:23:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12621"><pk_ticket>412661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:27:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12622"><pk_ticket>412693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:43:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12623"><pk_ticket>412699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:49:36</th_created><val_days_resolution>4.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12624"><pk_ticket>412711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>09:54:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12625"><pk_ticket>412740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>10:14:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12626"><pk_ticket>412758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>10:22:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12627"><pk_ticket>412817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>10:49:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCIRPICO GENE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12628"><pk_ticket>412842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:00:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GENERALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12629"><pk_ticket>412845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:02:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12630"><pk_ticket>412848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:04:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12631"><pk_ticket>412880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:21:37</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12632"><pk_ticket>412886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:22:14</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12633"><pk_ticket>412909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:35:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF INSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12634"><pk_ticket>412931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:46:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12635"><pk_ticket>412951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:54:39</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12636"><pk_ticket>412952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>11:54:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PROJECTE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12637"><pk_ticket>412981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:08:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR POJECTE INICIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12638"><pk_ticket>413006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:21:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12639"><pk_ticket>413036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:33:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12640"><pk_ticket>413037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:34:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12641"><pk_ticket>413039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:35:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12642"><pk_ticket>413045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:36:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI LLIC GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12643"><pk_ticket>413056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>12:43:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12644"><pk_ticket>413095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>13:01:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DADES PERSONALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12645"><pk_ticket>413099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>13:04:39</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12646"><pk_ticket>413195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>14:14:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12647"><pk_ticket>413196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>14:14:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12648"><pk_ticket>413209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>14:32:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INS GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12649"><pk_ticket>413226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>15:04:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12650"><pk_ticket>413236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>15:31:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA SERVEI VEHICLE ELECTRIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12651"><pk_ticket>413242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>15:50:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12652"><pk_ticket>413251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>16:14:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇA OFICI INSCRIPCIO GENCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12653"><pk_ticket>413255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>16:20:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12654"><pk_ticket>413256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>16:23:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12655"><pk_ticket>413272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>16:54:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12656"><pk_ticket>413280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>17:17:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12657"><pk_ticket>413284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>17:23:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12658"><pk_ticket>413289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>17:38:36</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PROVEIDOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12659"><pk_ticket>413298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>18:02:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12660"><pk_ticket>413306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>18:17:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12661"><pk_ticket>413316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>18:34:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12662"><pk_ticket>413325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>19:01:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ANGLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12663"><pk_ticket>413332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>19:21:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12664"><pk_ticket>413333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>19:25:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12665"><pk_ticket>413334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>19:32:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENCAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12666"><pk_ticket>413336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-13T00:00:00</td_created><th_created>19:41:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12667"><pk_ticket>413356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>08:13:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12668"><pk_ticket>413379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>08:47:36</th_created><val_days_resolution>4.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12669"><pk_ticket>413414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>09:18:45</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIV CULTURALS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12670"><pk_ticket>413421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>09:22:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA CIUTADANA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12671"><pk_ticket>413425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>09:26:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12672"><pk_ticket>413485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:06:57</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12673"><pk_ticket>413490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:09:00</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PREINCRIPCIO GENE</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12674"><pk_ticket>413504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:15:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12675"><pk_ticket>413543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:36:59</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12676"><pk_ticket>413546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:38:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12677"><pk_ticket>413548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:39:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12678"><pk_ticket>413552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>10:43:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12679"><pk_ticket>413588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>11:00:13</th_created><val_days_resolution>13.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12680"><pk_ticket>413642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>11:35:06</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12681"><pk_ticket>413653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>11:48:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12682"><pk_ticket>413654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>11:48:26</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12683"><pk_ticket>413663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>11:53:36</th_created><val_days_resolution>2.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12684"><pk_ticket>413688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>12:16:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12685"><pk_ticket>413694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>12:20:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES PREISNCRIPCIO GENCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12686"><pk_ticket>413798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>13:18:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12687"><pk_ticket>413854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>13:52:04</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12688"><pk_ticket>413903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>15:13:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12689"><pk_ticket>413916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>15:37:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2023</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12690"><pk_ticket>413920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>15:48:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12691"><pk_ticket>413931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>16:15:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12692"><pk_ticket>413955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>17:11:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12693"><pk_ticket>413967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>17:45:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2023</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12694"><pk_ticket>413975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>18:07:30</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12695"><pk_ticket>413980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>18:18:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12696"><pk_ticket>413988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>18:40:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12697"><pk_ticket>414000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>18:58:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12698"><pk_ticket>414006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-14T00:00:00</td_created><th_created>19:06:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRICIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12699"><pk_ticket>414036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>08:08:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12700"><pk_ticket>414038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>08:12:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12701"><pk_ticket>414041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>08:19:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12702"><pk_ticket>414044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>08:33:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12703"><pk_ticket>414045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>08:37:20</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12704"><pk_ticket>414048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>08:43:50</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12705"><pk_ticket>414067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:04:38</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12706"><pk_ticket>414070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:06:40</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12707"><pk_ticket>414084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:13:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12708"><pk_ticket>414113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:33:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON INEM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12709"><pk_ticket>414129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:44:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT ELECTRONIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12710"><pk_ticket>414131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:45:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA INSCRIPCIONS GENCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12711"><pk_ticket>414143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>09:55:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12712"><pk_ticket>414172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>10:14:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENERALITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12713"><pk_ticket>414181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>10:20:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENERALITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12714"><pk_ticket>414205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>10:30:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIV ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12715"><pk_ticket>414217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>10:35:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GENERALITAT</txt_summary><val_time_spent>44</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12716"><pk_ticket>414250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>10:51:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12717"><pk_ticket>414259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>10:57:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12718"><pk_ticket>414311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>11:22:47</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12719"><pk_ticket>414333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>11:33:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIV ESPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12720"><pk_ticket>414417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:23:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12721"><pk_ticket>414421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:26:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12722"><pk_ticket>414445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:42:51</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12723"><pk_ticket>414448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:44:45</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12724"><pk_ticket>414453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:46:39</th_created><val_days_resolution>2.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12725"><pk_ticket>414460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:52:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12726"><pk_ticket>414464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>12:54:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIV ESPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12727"><pk_ticket>414502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>13:11:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12728"><pk_ticket>414527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>13:31:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12729"><pk_ticket>414583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>14:29:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12730"><pk_ticket>414624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>16:11:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12731"><pk_ticket>414632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>16:38:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12732"><pk_ticket>414644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>17:10:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF PREINSCRIPCIO GENE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12733"><pk_ticket>414647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>17:34:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12734"><pk_ticket>414691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-15T00:00:00</td_created><th_created>19:46:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12735"><pk_ticket>414699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Ponga Seguridad en sus instalaciones fotovoltaicas: Cuadros String de protección para la parte en CC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12736"><pk_ticket>414725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>08:50:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12737"><pk_ticket>414736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>09:06:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12738"><pk_ticket>414821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:01:17</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT FACTURA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12739"><pk_ticket>414822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:01:38</th_created><val_days_resolution>4.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TELEFON</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12740"><pk_ticket>414828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:05:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12741"><pk_ticket>414837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:12:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROYECTE ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12742"><pk_ticket>414880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:40:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12743"><pk_ticket>414893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:46:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DEUTES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12744"><pk_ticket>414898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:51:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12745"><pk_ticket>414922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>10:59:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12746"><pk_ticket>414945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>11:18:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12747"><pk_ticket>415020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>12:05:39</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12748"><pk_ticket>415056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>12:31:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12749"><pk_ticket>415078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>12:45:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12750"><pk_ticket>415090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>12:50:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12751"><pk_ticket>415097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>12:52:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12752"><pk_ticket>415111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>13:01:26</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12753"><pk_ticket>415115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>13:03:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12754"><pk_ticket>415117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>13:04:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12755"><pk_ticket>415118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12756"><pk_ticket>415126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>13:11:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO PLUSVLAUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12757"><pk_ticket>415152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>13:32:40</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12758"><pk_ticket>415204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>14:46:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12759"><pk_ticket>415213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>15:16:14</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12760"><pk_ticket>415222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>15:40:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12761"><pk_ticket>415249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>16:45:37</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12762"><pk_ticket>415267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>17:42:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12763"><pk_ticket>415290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>18:49:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12764"><pk_ticket>415291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>18:54:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12765"><pk_ticket>415304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-16T00:00:00</td_created><th_created>21:13:37</th_created><val_days_resolution>8.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12766"><pk_ticket>415311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>08:11:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12767"><pk_ticket>415319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>08:37:29</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DIRECCIO POSTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12768"><pk_ticket>415327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>08:45:35</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12769"><pk_ticket>415334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>08:58:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12770"><pk_ticket>415351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA PARKING PRIVAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12771"><pk_ticket>415391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>09:35:38</th_created><val_days_resolution>7.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SITUACIO VULNERABILITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12772"><pk_ticket>415396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>09:38:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA INEM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12773"><pk_ticket>415397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>09:39:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12774"><pk_ticket>415429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>10:04:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12775"><pk_ticket>415498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>10:53:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12776"><pk_ticket>415558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>11:33:34</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12777"><pk_ticket>415569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>11:42:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12778"><pk_ticket>415604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>11:59:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12779"><pk_ticket>415609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:02:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12780"><pk_ticket>415612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:05:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12781"><pk_ticket>415624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:10:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ÀPATS A DOMICLI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12782"><pk_ticket>415639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:21:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12783"><pk_ticket>415648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:29:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12784"><pk_ticket>415659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:44:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12785"><pk_ticket>415665</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:50:01</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MODIFICACIO INSCRIPCIO GENCAT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12786"><pk_ticket>415667</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>12:52:02</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MODIFICACIO INSCRIPCIO GENCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12787"><pk_ticket>415692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>13:16:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12788"><pk_ticket>415710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>13:28:12</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12789"><pk_ticket>415750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>14:04:38</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12790"><pk_ticket>415753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>14:10:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12791"><pk_ticket>415778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>15:33:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  INCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12792"><pk_ticket>415779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>15:34:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12793"><pk_ticket>415783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>16:00:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NUMERO IDENTIFIACIO ALUMNE INSCRIPCIO INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12794"><pk_ticket>415785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>16:16:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12795"><pk_ticket>415787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>16:24:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12796"><pk_ticket>415793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>16:44:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12797"><pk_ticket>415799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>17:01:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12798"><pk_ticket>415802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>17:21:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12799"><pk_ticket>415814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>18:03:38</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12800"><pk_ticket>415829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-17T00:00:00</td_created><th_created>19:41:41</th_created><val_days_resolution>6.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12801"><pk_ticket>415838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-18T00:00:00</td_created><th_created>12:04:35</th_created><val_days_resolution>7.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12802"><pk_ticket>415854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-19T00:00:00</td_created><th_created>17:29:35</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12803"><pk_ticket>415968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>09:48:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12804"><pk_ticket>416077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>10:38:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12805"><pk_ticket>416095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>10:46:00</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12806"><pk_ticket>416102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>10:47:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME ARRELAMENT SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12807"><pk_ticket>416180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>11:22:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12808"><pk_ticket>416212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>11:37:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12809"><pk_ticket>416251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>11:57:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12810"><pk_ticket>416261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>12:01:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12811"><pk_ticket>416334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>12:48:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12812"><pk_ticket>416397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>13:17:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12813"><pk_ticket>416411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>13:25:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12814"><pk_ticket>416445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>13:43:35</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAT ESTAT ALTA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12815"><pk_ticket>416462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>13:56:45</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12816"><pk_ticket>416483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>14:21:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12817"><pk_ticket>416488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>14:32:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12818"><pk_ticket>416490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>14:36:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12819"><pk_ticket>416492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>14:40:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12820"><pk_ticket>416513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>15:39:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12821"><pk_ticket>416536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>16:33:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12822"><pk_ticket>416537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>16:33:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12823"><pk_ticket>416577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>18:10:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12824"><pk_ticket>416590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>18:51:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12825"><pk_ticket>416595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>19:15:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME EXCLUSIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12826"><pk_ticket>416596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>19:19:19</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO HORA NADONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12827"><pk_ticket>416597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>19:23:37</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI COGNOMS INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12828"><pk_ticket>416601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>19:39:40</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO HORA NADONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12829"><pk_ticket>416606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-20T00:00:00</td_created><th_created>21:09:38</th_created><val_days_resolution>5.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HOTEL CAPSULA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12830"><pk_ticket>416734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>09:57:18</th_created><val_days_resolution>24.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12831"><pk_ticket>416742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:02:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12832"><pk_ticket>416753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:05:36</th_created><val_days_resolution>3.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12833"><pk_ticket>416770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:14:37</th_created><val_days_resolution>3.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12834"><pk_ticket>416795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:30:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12835"><pk_ticket>416802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:33:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12836"><pk_ticket>416808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:35:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECLAMACIO CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12837"><pk_ticket>416849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:58:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12838"><pk_ticket>416851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>10:59:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12839"><pk_ticket>416869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:09:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12840"><pk_ticket>416871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:10:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12841"><pk_ticket>416875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:12:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12842"><pk_ticket>416908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:31:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12843"><pk_ticket>416911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:32:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12844"><pk_ticket>416915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:34:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12845"><pk_ticket>416920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>11:38:35</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC JUSTIFICACIO SUBVENCIO ESPORTIVA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12846"><pk_ticket>416978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>12:08:37</th_created><val_days_resolution>2.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TIUTLARITAT LLICENCIA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12847"><pk_ticket>417070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>13:03:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO GENE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12848"><pk_ticket>417071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12849"><pk_ticket>417108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>13:26:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12850"><pk_ticket>417130</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>13:49:45</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12851"><pk_ticket>417138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>13:55:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO HORA NADONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12852"><pk_ticket>417176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>14:48:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSPECCIO OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12853"><pk_ticket>417178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>14:53:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12854"><pk_ticket>417184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>15:05:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12855"><pk_ticket>417187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>15:13:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT INICI ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12856"><pk_ticket>417196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>15:40:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASES D'EN PUIG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12857"><pk_ticket>417225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>16:29:50</th_created><val_days_resolution>8.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DADES INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12858"><pk_ticket>417227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>16:32:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DADES INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12859"><pk_ticket>417234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>16:41:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12860"><pk_ticket>417264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>17:56:38</th_created><val_days_resolution>7.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA DE TREBALL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12861"><pk_ticket>417273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>18:14:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12862"><pk_ticket>417274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>18:16:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12863"><pk_ticket>417278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>18:21:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPSCIO XARRADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12864"><pk_ticket>417300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>19:35:38</th_created><val_days_resolution>4.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12865"><pk_ticket>417302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>19:41:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12866"><pk_ticket>417317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-21T00:00:00</td_created><th_created>22:55:36</th_created><val_days_resolution>2.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12867"><pk_ticket>417319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>06:52:38</th_created><val_days_resolution>4.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESOS SELECTIUS ACTIUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12868"><pk_ticket>417327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>08:22:37</th_created><val_days_resolution>5.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU ARQUITETCTE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12869"><pk_ticket>417329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>08:25:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12870"><pk_ticket>417331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>08:27:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12871"><pk_ticket>417333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>08:31:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12872"><pk_ticket>417341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>08:47:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR OCUPACIO TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12873"><pk_ticket>417349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>09:00:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12874"><pk_ticket>417381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>09:22:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12875"><pk_ticket>417437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>10:00:28</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS 3D</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12876"><pk_ticket>417440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>10:02:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12877"><pk_ticket>417470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>10:13:38</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12878"><pk_ticket>417490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>10:24:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12879"><pk_ticket>417516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>10:38:38</th_created><val_days_resolution>10.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12880"><pk_ticket>417520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>10:41:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES FISCALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12881"><pk_ticket>417552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>11:04:44</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12882"><pk_ticket>417586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>11:27:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12883"><pk_ticket>417593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>11:31:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12884"><pk_ticket>417621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>11:51:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12885"><pk_ticket>417652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:06:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12886"><pk_ticket>417695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:33:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12887"><pk_ticket>417698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:36:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLRACIO RESPONSABLE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12888"><pk_ticket>417699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:37:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12889"><pk_ticket>417704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:39:26</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12890"><pk_ticket>417720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:53:03</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12891"><pk_ticket>417723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>12:55:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO PRESSUPOST</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12892"><pk_ticket>417780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>13:33:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12893"><pk_ticket>417797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>13:47:36</th_created><val_days_resolution>2.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12894"><pk_ticket>417819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>14:21:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12895"><pk_ticket>417830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>14:31:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12896"><pk_ticket>417836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>14:44:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESSOS SELECTIUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12897"><pk_ticket>417854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>15:35:52</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFONICA MEDIOAMBIENTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12898"><pk_ticket>417863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>15:48:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12899"><pk_ticket>417866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>15:53:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12900"><pk_ticket>417867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>15:53:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA ROSES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12901"><pk_ticket>417868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>15:55:39</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12902"><pk_ticket>417869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>15:57:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO SANT JORDI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12903"><pk_ticket>417880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>16:21:39</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12904"><pk_ticket>417881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>16:21:39</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12905"><pk_ticket>417889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>16:46:29</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU AUX GERIATRIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="12906"><pk_ticket>417891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>16:56:42</th_created><val_days_resolution>6.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI LLICENCIA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12907"><pk_ticket>417926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>18:24:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12908"><pk_ticket>417937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>19:21:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMPRA TICKETS CARXOFADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12909"><pk_ticket>417939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-22T00:00:00</td_created><th_created>19:33:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12910"><pk_ticket>417948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Gewiss ilumina un líder mundial de la industria del vending</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="12911"><pk_ticket>417976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>09:02:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12912"><pk_ticket>418021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>09:36:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12913"><pk_ticket>418052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>10:06:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12914"><pk_ticket>418057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>10:12:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXCEMPCIO TAXA INTERVENCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12915"><pk_ticket>418097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>10:36:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12916"><pk_ticket>418210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>11:49:38</th_created><val_days_resolution>3.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12917"><pk_ticket>418259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>12:16:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12918"><pk_ticket>418291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>12:35:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12919"><pk_ticket>418308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>12:43:01</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12920"><pk_ticket>418313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>12:44:27</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NO EXERCICI ACTIVTAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12921"><pk_ticket>418318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>12:47:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12922"><pk_ticket>418433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>15:40:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CENS ANIMALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12923"><pk_ticket>418438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>15:57:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12924"><pk_ticket>418443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>16:18:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12925"><pk_ticket>418484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>17:58:35</th_created><val_days_resolution>21.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12926"><pk_ticket>418503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>18:52:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12927"><pk_ticket>418505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>18:54:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12928"><pk_ticket>418517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-23T00:00:00</td_created><th_created>19:51:37</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12929"><pk_ticket>418545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>09:04:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12930"><pk_ticket>418571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>09:30:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENEGACIO EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12931"><pk_ticket>418681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>11:01:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12932"><pk_ticket>418702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>11:09:40</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12933"><pk_ticket>418813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>12:15:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GESTIO TRIBUTARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12934"><pk_ticket>418843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>12:39:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12935"><pk_ticket>418894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>13:25:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12936"><pk_ticket>418902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>13:32:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12937"><pk_ticket>418903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>13:32:48</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12938"><pk_ticket>418933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>14:01:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12939"><pk_ticket>418949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>14:24:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12940"><pk_ticket>418954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>14:38:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12941"><pk_ticket>418962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>14:59:49</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SANCIONADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12942"><pk_ticket>418968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-24T00:00:00</td_created><th_created>15:21:39</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12943"><pk_ticket>419047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-25T00:00:00</td_created><th_created>13:21:38</th_created><val_days_resolution>2.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12944"><pk_ticket>419062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>08:03:39</th_created><val_days_resolution>3.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12945"><pk_ticket>419102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>09:15:40</th_created><val_days_resolution>2.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="12946"><pk_ticket>419168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>09:55:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12947"><pk_ticket>419199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>10:05:38</th_created><val_days_resolution>2.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12948"><pk_ticket>419214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>10:13:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMPRA ENTRADES ONLINE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12949"><pk_ticket>419232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>10:20:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE CIVIL PALMIRA DOMENECH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12950"><pk_ticket>419239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>10:24:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="12951"><pk_ticket>419257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>10:35:38</th_created><val_days_resolution>3.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12952"><pk_ticket>419344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>11:25:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12953"><pk_ticket>419364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>11:38:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="12954"><pk_ticket>419439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>12:21:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIT INFORME CADASTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12955"><pk_ticket>419449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>12:25:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VALOR CADASTRAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12956"><pk_ticket>419458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>12:31:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="12957"><pk_ticket>419466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>12:34:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12958"><pk_ticket>419483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>12:46:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12959"><pk_ticket>419509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>12:56:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12960"><pk_ticket>419526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>13:07:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12961"><pk_ticket>419570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>13:29:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12962"><pk_ticket>419620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>14:03:36</th_created><val_days_resolution>3.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12963"><pk_ticket>419631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>14:09:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO RESOLUCIO GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12964"><pk_ticket>419665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>15:43:38</th_created><val_days_resolution>6.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12965"><pk_ticket>419666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>15:43:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPRA INTERNET FRAUDULENTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12966"><pk_ticket>419686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>16:24:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12967"><pk_ticket>419729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>18:05:03</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12968"><pk_ticket>419745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>18:43:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12969"><pk_ticket>419749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>18:55:09</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12970"><pk_ticket>419754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>19:23:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12971"><pk_ticket>419764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-27T00:00:00</td_created><th_created>19:56:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12972"><pk_ticket>419797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>09:12:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12973"><pk_ticket>419818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>09:27:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLAQUES FOVOLTAIQUES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12974"><pk_ticket>419833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>09:38:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12975"><pk_ticket>419927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>10:29:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12976"><pk_ticket>419963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>10:42:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12977"><pk_ticket>420020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>11:10:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12978"><pk_ticket>420117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>11:48:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME ARRELAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12979"><pk_ticket>420241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>12:49:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12980"><pk_ticket>420249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>12:55:39</th_created><val_days_resolution>4.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="12981"><pk_ticket>420266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>13:05:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SMS IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="12982"><pk_ticket>420277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>13:10:41</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL·LICITUD BENESTAR SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12983"><pk_ticket>420288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>13:15:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12984"><pk_ticket>420322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>13:37:41</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="12985"><pk_ticket>420367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>14:08:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12986"><pk_ticket>420389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>14:55:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12987"><pk_ticket>420405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>15:44:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12988"><pk_ticket>420416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>15:58:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12989"><pk_ticket>420420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>16:06:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO INGRESSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12990"><pk_ticket>420434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>16:36:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PROVEIDOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12991"><pk_ticket>420441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>16:55:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12992"><pk_ticket>420464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>17:52:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12993"><pk_ticket>420466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>17:53:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12994"><pk_ticket>420470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>17:58:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="12995"><pk_ticket>420476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:09:26</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REONOVACIO TARTGETA TRANSPORT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="12996"><pk_ticket>420478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:14:38</th_created><val_days_resolution>6.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA PPP</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12997"><pk_ticket>420479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:15:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS SEGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="12998"><pk_ticket>420487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:32:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU ELECTRONIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="12999"><pk_ticket>420488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:35:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICECENCIA PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13000"><pk_ticket>420502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:55:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="13001"><pk_ticket>420503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:58:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D'EN PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13002"><pk_ticket>420504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-28T00:00:00</td_created><th_created>18:58:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA TRNASPORT PUBLIC DISCAPACITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13003"><pk_ticket>420615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>09:32:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13004"><pk_ticket>420697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>10:17:54</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13005"><pk_ticket>420723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>10:31:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13006"><pk_ticket>420739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>10:39:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13007"><pk_ticket>420750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>10:44:41</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13008"><pk_ticket>420760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>10:51:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13009"><pk_ticket>420810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>11:16:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13010"><pk_ticket>420836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>11:27:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13011"><pk_ticket>420869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>11:44:02</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO ASSEGURANÇA PPP</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13012"><pk_ticket>420926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>12:15:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13013"><pk_ticket>420932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>12:19:25</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13014"><pk_ticket>421038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>13:23:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA TITOL HOMOLOGAT BATXILLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13015"><pk_ticket>421047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>13:28:39</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13016"><pk_ticket>421050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>13:31:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13017"><pk_ticket>421053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>13:31:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13018"><pk_ticket>421061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>13:35:17</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13019"><pk_ticket>421108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>14:05:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOU PERFIL PLATAFORMA INSCRICIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13020"><pk_ticket>421138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>14:49:43</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13021"><pk_ticket>421158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>15:33:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC COMUNICACION PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13022"><pk_ticket>421162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>15:50:14</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13023"><pk_ticket>421164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>15:51:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13024"><pk_ticket>421175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>16:20:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13025"><pk_ticket>421177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>16:26:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECLAMACIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13026"><pk_ticket>421196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>17:33:38</th_created><val_days_resolution>4.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13027"><pk_ticket>421198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>17:34:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO OBRA MENOR PLAQUES SOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13028"><pk_ticket>421199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>17:36:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13029"><pk_ticket>421215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>18:24:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13030"><pk_ticket>421228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>19:25:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13031"><pk_ticket>421233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>19:45:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13032"><pk_ticket>421237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>19:48:40</th_created><val_days_resolution>5.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13033"><pk_ticket>421245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>21:33:36</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13034"><pk_ticket>421248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-29T00:00:00</td_created><th_created>23:35:38</th_created><val_days_resolution>5.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FEINA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13035"><pk_ticket>421250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>DROP 22/28 de Performance iN Lighting, el complemento perfecto para todas las instalaciones</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13036"><pk_ticket>421255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>08:19:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13037"><pk_ticket>421263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>08:28:38</th_created><val_days_resolution>5.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13038"><pk_ticket>421319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>09:23:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13039"><pk_ticket>421369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:01:13</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13040"><pk_ticket>421402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:17:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13041"><pk_ticket>421445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:34:38</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13042"><pk_ticket>421461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:44:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13043"><pk_ticket>421483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:52:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13044"><pk_ticket>421494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:58:29</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13045"><pk_ticket>421498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>10:59:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO OIAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13046"><pk_ticket>421507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>11:04:46</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13047"><pk_ticket>421529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>11:15:10</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13048"><pk_ticket>421530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>11:15:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13049"><pk_ticket>421559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>11:27:38</th_created><val_days_resolution>3.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13050"><pk_ticket>421645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>12:05:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TICKETS CARXOFADA 23</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13051"><pk_ticket>421712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>12:43:37</th_created><val_days_resolution>2.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRITURADORA ALIMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13052"><pk_ticket>421740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>12:56:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD TALL DE CARRER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13053"><pk_ticket>421749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>12:59:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13054"><pk_ticket>421807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>13:27:36</th_created><val_days_resolution>7.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13055"><pk_ticket>421814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>13:33:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT VIDEO WETRANSFER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="13056"><pk_ticket>421882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>14:48:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13057"><pk_ticket>421888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>15:03:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA PLAGA RATES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13058"><pk_ticket>421889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>15:07:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13059"><pk_ticket>421905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>15:58:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13060"><pk_ticket>421919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>16:45:36</th_created><val_days_resolution>5.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13061"><pk_ticket>421920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>16:47:33</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13062"><pk_ticket>421935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>17:37:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13063"><pk_ticket>421957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>18:36:28</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OPCUPACIO POLICIA LOCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13064"><pk_ticket>421969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>19:18:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13065"><pk_ticket>421978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-30T00:00:00</td_created><th_created>20:35:38</th_created><val_days_resolution>5.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13066"><pk_ticket>421992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>08:39:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13067"><pk_ticket>422095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>10:09:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13068"><pk_ticket>422372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>12:26:55</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULACIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13069"><pk_ticket>422461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>13:15:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13070"><pk_ticket>422543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>14:08:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13071"><pk_ticket>422566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>14:59:19</th_created><val_days_resolution>7.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CARCHOFADA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13072"><pk_ticket>422591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>16:24:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13073"><pk_ticket>422592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>16:27:21</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13074"><pk_ticket>422626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>18:40:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FGC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13075"><pk_ticket>422627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-03-31T00:00:00</td_created><th_created>18:42:36</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13076"><pk_ticket>422642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-01T00:00:00</td_created><th_created>08:07:38</th_created><val_days_resolution>5.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES MENJAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13077"><pk_ticket>422646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-01T00:00:00</td_created><th_created>10:43:44</th_created><val_days_resolution>9.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CUINA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13078"><pk_ticket>422655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-01T00:00:00</td_created><th_created>23:04:39</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13079"><pk_ticket>422663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-02T00:00:00</td_created><th_created>16:43:37</th_created><val_days_resolution>7.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13080"><pk_ticket>422666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-02T00:00:00</td_created><th_created>19:25:35</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13081"><pk_ticket>422667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-02T00:00:00</td_created><th_created>19:29:38</th_created><val_days_resolution>9.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTRUCH</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13082"><pk_ticket>422681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>08:29:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13083"><pk_ticket>422683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>08:33:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13084"><pk_ticket>422684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>08:34:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCICENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13085"><pk_ticket>422727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>09:07:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIT RESERVA PISCINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13086"><pk_ticket>422736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>09:13:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13087"><pk_ticket>422764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>09:27:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13088"><pk_ticket>422864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>10:06:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13089"><pk_ticket>422934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>10:35:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IMPOST</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13090"><pk_ticket>423010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>11:06:38</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Guest post request</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13091"><pk_ticket>423087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>11:37:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13092"><pk_ticket>423159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>12:05:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13093"><pk_ticket>423182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>12:15:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13094"><pk_ticket>423192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>12:18:36</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13095"><pk_ticket>423258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>12:52:06</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ENTITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13096"><pk_ticket>423283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>13:08:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13097"><pk_ticket>423304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>13:17:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13098"><pk_ticket>423311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>13:20:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13099"><pk_ticket>423314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>13:24:20</th_created><val_days_resolution>11.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13100"><pk_ticket>423338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>13:42:02</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13101"><pk_ticket>423368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>13:56:38</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTA ANIVERSARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13102"><pk_ticket>423377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>14:00:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13103"><pk_ticket>423378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>14:01:36</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13104"><pk_ticket>423402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>14:22:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13105"><pk_ticket>423426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>15:09:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13106"><pk_ticket>423436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>15:30:15</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT FNMT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13107"><pk_ticket>423468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>16:43:54</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13108"><pk_ticket>423479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>17:22:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13109"><pk_ticket>423489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>17:47:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13110"><pk_ticket>423495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>17:54:29</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13111"><pk_ticket>423505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>18:30:15</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES AJUT IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13112"><pk_ticket>423516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>18:54:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13113"><pk_ticket>423522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>19:22:38</th_created><val_days_resolution>3.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13114"><pk_ticket>423532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-03T00:00:00</td_created><th_created>19:56:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFIACIO IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13115"><pk_ticket>423540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>08:06:36</th_created><val_days_resolution>4.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES DEPORSITE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13116"><pk_ticket>423593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>09:15:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13117"><pk_ticket>423623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>09:31:39</th_created><val_days_resolution>3.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13118"><pk_ticket>423626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>09:33:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13119"><pk_ticket>423869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>11:32:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRORROGA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13120"><pk_ticket>423898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>11:46:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST TRIBUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13121"><pk_ticket>423903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>11:49:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13122"><pk_ticket>423909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>11:51:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13123"><pk_ticket>424003</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>12:34:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERMIS RODATGE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13124"><pk_ticket>424174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>14:09:32</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13125"><pk_ticket>424230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>15:54:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13126"><pk_ticket>424234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>16:07:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13127"><pk_ticket>424244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>16:31:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13128"><pk_ticket>424249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>16:40:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIV</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13129"><pk_ticket>424253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>16:46:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR LLIC ACTIV</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13130"><pk_ticket>424299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>18:45:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13131"><pk_ticket>424300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>18:46:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES ANULACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13132"><pk_ticket>424301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>18:48:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13133"><pk_ticket>424303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>18:57:38</th_created><val_days_resolution>6.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLOGUER CAMP FUTBOL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13134"><pk_ticket>424330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-04T00:00:00</td_created><th_created>23:53:35</th_created><val_days_resolution>5.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13135"><pk_ticket>424354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>08:55:41</th_created><val_days_resolution>4.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI NOM ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13136"><pk_ticket>424399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>09:17:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13137"><pk_ticket>424409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>09:19:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13138"><pk_ticket>424498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>10:01:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERIMENT URBANA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13139"><pk_ticket>424613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>10:53:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13140"><pk_ticket>424759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>12:10:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13141"><pk_ticket>424887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>13:13:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13142"><pk_ticket>424892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>13:15:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13143"><pk_ticket>424950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>13:55:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13144"><pk_ticket>424970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>14:20:11</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13145"><pk_ticket>424992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>15:13:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13146"><pk_ticket>425050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>17:47:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13147"><pk_ticket>425055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>18:12:19</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO FILMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13148"><pk_ticket>425069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>19:15:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13149"><pk_ticket>425075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-05T00:00:00</td_created><th_created>21:00:35</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13150"><pk_ticket>425082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>08:19:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MISSATGE REBUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13151"><pk_ticket>425126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>09:27:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13152"><pk_ticket>425166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>09:55:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13153"><pk_ticket>425201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>10:23:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13154"><pk_ticket>425235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>10:45:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13155"><pk_ticket>425239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>10:47:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13156"><pk_ticket>425305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>11:37:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13157"><pk_ticket>425324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>11:56:29</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13158"><pk_ticket>425333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>11:59:37</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITA PAGAMENT PLUSVLAUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13159"><pk_ticket>425388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>12:47:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13160"><pk_ticket>425400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>12:59:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA SANT JORDI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13161"><pk_ticket>425468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-06T00:00:00</td_created><th_created>14:54:36</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO DNI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13162"><pk_ticket>425514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-07T00:00:00</td_created><th_created>10:43:38</th_created><val_days_resolution>21.63</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13163"><pk_ticket>425518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-07T00:00:00</td_created><th_created>14:54:36</th_created><val_days_resolution>22.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO MATRIMONI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13164"><pk_ticket>425524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-08T00:00:00</td_created><th_created>13:21:36</th_created><val_days_resolution>17.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO CENTRE ESPORTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13165"><pk_ticket>425529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-08T00:00:00</td_created><th_created>19:49:36</th_created><val_days_resolution>30.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13166"><pk_ticket>425552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-10T00:00:00</td_created><th_created>14:52:35</th_created><val_days_resolution>12.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS SOLDADURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13167"><pk_ticket>425555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-10T00:00:00</td_created><th_created>20:28:36</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DEPORSITE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13168"><pk_ticket>425594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>08:41:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13169"><pk_ticket>425640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>09:16:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT CULTURAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13170"><pk_ticket>425812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>10:24:35</th_created><val_days_resolution>3.29</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13171"><pk_ticket>425866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>10:46:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13172"><pk_ticket>425887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>10:58:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13173"><pk_ticket>425888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>10:59:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13174"><pk_ticket>425897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>11:05:39</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PERMIS GRAVACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13175"><pk_ticket>425977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>11:32:38</th_created><val_days_resolution>3.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENUNCIA + RETIRADA VEHICLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13176"><pk_ticket>426001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>11:39:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13177"><pk_ticket>426076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>12:04:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13178"><pk_ticket>426240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>13:14:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13179"><pk_ticket>426252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>13:19:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13180"><pk_ticket>426298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>13:36:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13181"><pk_ticket>426338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>13:50:37</th_created><val_days_resolution>6.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13182"><pk_ticket>426341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>13:51:35</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS HIPICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13183"><pk_ticket>426392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>14:22:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13184"><pk_ticket>426440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>15:34:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13185"><pk_ticket>426554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>19:22:39</th_created><val_days_resolution>5.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13186"><pk_ticket>426560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>19:51:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13187"><pk_ticket>426566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>19:59:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA UTILITZACIO DNIE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13188"><pk_ticket>426567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-11T00:00:00</td_created><th_created>20:29:38</th_created><val_days_resolution>5.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTREVISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13189"><pk_ticket>426597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>08:38:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13190"><pk_ticket>426616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>09:01:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13191"><pk_ticket>426628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>09:10:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LM 23</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13192"><pk_ticket>427160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>12:40:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13193"><pk_ticket>427161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>12:40:38</th_created><val_days_resolution>3.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA XERRADA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13194"><pk_ticket>427176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>12:45:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13195"><pk_ticket>427177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>12:45:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13196"><pk_ticket>427180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>12:46:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13197"><pk_ticket>427195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>12:50:36</th_created><val_days_resolution>3.78</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA XERRADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13198"><pk_ticket>427278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>13:22:38</th_created><val_days_resolution>3.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI COMPTE PAGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13199"><pk_ticket>427315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>13:39:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13200"><pk_ticket>427343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>13:49:25</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13201"><pk_ticket>427426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>15:21:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13202"><pk_ticket>427427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>15:24:36</th_created><val_days_resolution>10.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13203"><pk_ticket>427447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>16:15:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BORSA DE TREBALL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13204"><pk_ticket>427457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>16:55:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13205"><pk_ticket>427461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>17:00:14</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13206"><pk_ticket>427468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>17:19:19</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13207"><pk_ticket>427469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>17:19:38</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13208"><pk_ticket>427482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-12T00:00:00</td_created><th_created>17:52:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC PPP</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13209"><pk_ticket>427528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>08:06:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Nueva lista de precios abril 2023 - Ya disponible en la web de Gewiss</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13210"><pk_ticket>427635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>09:32:39</th_created><val_days_resolution>4.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ABONAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13211"><pk_ticket>427667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>09:46:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO DGT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13212"><pk_ticket>427721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:05:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA TAXA MERCAT SETMANAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13213"><pk_ticket>427722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:05:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA BAIXA TAXA MERCAT SETMANAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13214"><pk_ticket>427755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:19:52</th_created><val_days_resolution>3.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CLAVE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13215"><pk_ticket>427765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:24:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13216"><pk_ticket>427782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:32:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13217"><pk_ticket>427785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:34:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13218"><pk_ticket>427834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>10:50:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13219"><pk_ticket>427955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>11:34:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC OBERTURA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13220"><pk_ticket>428059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>12:13:39</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13221"><pk_ticket>428083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>12:21:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13222"><pk_ticket>428140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>12:43:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13223"><pk_ticket>428284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>13:51:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13224"><pk_ticket>428341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>14:52:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13225"><pk_ticket>428362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>15:35:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13226"><pk_ticket>428377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>16:02:46</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13227"><pk_ticket>428407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>17:23:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13228"><pk_ticket>428414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>17:39:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13229"><pk_ticket>428417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>17:42:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO PROJECTE UNZIP</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13230"><pk_ticket>428452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>19:22:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13231"><pk_ticket>428465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>23:43:39</th_created><val_days_resolution>6.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13232"><pk_ticket>428466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-13T00:00:00</td_created><th_created>23:48:38</th_created><val_days_resolution>6.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13233"><pk_ticket>428513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>08:53:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO AL·LEGACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13234"><pk_ticket>428691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>10:24:37</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13235"><pk_ticket>428704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>10:31:36</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PARADA MERCAT SETMANAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13236"><pk_ticket>428868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>11:45:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VIDEOTRUCADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13237"><pk_ticket>428888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>11:53:38</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VEHICLES ELECTRICS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13238"><pk_ticket>428895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>11:56:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13239"><pk_ticket>428969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>12:27:36</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13240"><pk_ticket>428971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>12:28:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ATRACCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13241"><pk_ticket>428992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>12:39:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO EMBARG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13242"><pk_ticket>429002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>12:43:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES BONIFICACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13243"><pk_ticket>429048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>13:07:38</th_created><val_days_resolution>2.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13244"><pk_ticket>429072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>13:18:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13245"><pk_ticket>429152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>14:02:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13246"><pk_ticket>429257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>17:40:46</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13247"><pk_ticket>429272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>18:40:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LLIÇENCIA PPP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13248"><pk_ticket>429282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-14T00:00:00</td_created><th_created>19:20:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13249"><pk_ticket>429299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-15T00:00:00</td_created><th_created>00:27:36</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13250"><pk_ticket>429300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-15T00:00:00</td_created><th_created>00:27:38</th_created><val_days_resolution>7.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13251"><pk_ticket>429302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-15T00:00:00</td_created><th_created>09:06:38</th_created><val_days_resolution>7.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13252"><pk_ticket>429305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-15T00:00:00</td_created><th_created>12:19:38</th_created><val_days_resolution>7.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13253"><pk_ticket>429306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-15T00:00:00</td_created><th_created>13:55:36</th_created><val_days_resolution>6.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT NUMEROSA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13254"><pk_ticket>429568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>10:18:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13255"><pk_ticket>429644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>10:44:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13256"><pk_ticket>429666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>10:52:38</th_created><val_days_resolution>4.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13257"><pk_ticket>429672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>10:55:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13258"><pk_ticket>429682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>10:59:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13259"><pk_ticket>429684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>11:00:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13260"><pk_ticket>429691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>11:01:46</th_created><val_days_resolution>2.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Hielo seco y nitrógeno líquido Messer</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13261"><pk_ticket>429747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>11:19:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13262"><pk_ticket>429813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>11:41:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OPOSICIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13263"><pk_ticket>429820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>11:43:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECITIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13264"><pk_ticket>429867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>11:57:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13265"><pk_ticket>429894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>12:07:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13266"><pk_ticket>429921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>12:18:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13267"><pk_ticket>429925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>12:19:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13268"><pk_ticket>429948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>12:27:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13269"><pk_ticket>429980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>12:41:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13270"><pk_ticket>429994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>12:46:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13271"><pk_ticket>430047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>13:09:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13272"><pk_ticket>430055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>13:12:38</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PENJADA CARTELLS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13273"><pk_ticket>430083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>13:23:38</th_created><val_days_resolution>2.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="13274"><pk_ticket>430109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>13:32:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTAT EXPEDIENT RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13275"><pk_ticket>430127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>13:40:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13276"><pk_ticket>430169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>14:00:14</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13277"><pk_ticket>430174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>14:05:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOTIFICACIONS ELECTRONIQUES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13278"><pk_ticket>430186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>14:16:40</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13279"><pk_ticket>430195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>14:28:39</th_created><val_days_resolution>1.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13280"><pk_ticket>430199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>14:39:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13281"><pk_ticket>430212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>14:58:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13282"><pk_ticket>430249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>15:59:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13283"><pk_ticket>430264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>16:38:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ESTACIONAMENT DISCAPACITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13284"><pk_ticket>430279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>17:20:24</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13285"><pk_ticket>430300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>17:53:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13286"><pk_ticket>430336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-17T00:00:00</td_created><th_created>19:33:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13287"><pk_ticket>430354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>08:08:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13288"><pk_ticket>430374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>08:39:38</th_created><val_days_resolution>5.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13289"><pk_ticket>430391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>08:59:38</th_created><val_days_resolution>5.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GENERAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13290"><pk_ticket>430466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>09:33:36</th_created><val_days_resolution>5.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13291"><pk_ticket>430576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>10:16:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13292"><pk_ticket>430584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>10:19:38</th_created><val_days_resolution>3.67</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Torneos Verano Heretics Campus</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13293"><pk_ticket>430601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>10:26:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRAU DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13294"><pk_ticket>430638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>10:42:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13295"><pk_ticket>430662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>10:50:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13296"><pk_ticket>430712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>11:09:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13297"><pk_ticket>430716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>11:11:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13298"><pk_ticket>430799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>11:36:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13299"><pk_ticket>430836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>11:50:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13300"><pk_ticket>430891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>12:12:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13301"><pk_ticket>430899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>12:15:27</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13302"><pk_ticket>430940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>12:30:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE PERMIS FILMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13303"><pk_ticket>430947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>12:34:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13304"><pk_ticket>431051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>13:22:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13305"><pk_ticket>431115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>13:48:08</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13306"><pk_ticket>431119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>13:51:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13307"><pk_ticket>431147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>14:13:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13308"><pk_ticket>431159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>14:43:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13309"><pk_ticket>431164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>14:49:39</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13310"><pk_ticket>431208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>15:52:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13311"><pk_ticket>431212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>15:57:41</th_created><val_days_resolution>9.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13312"><pk_ticket>431215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>16:05:39</th_created><val_days_resolution>11.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13313"><pk_ticket>431218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>16:10:36</th_created><val_days_resolution>9.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13314"><pk_ticket>431228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>16:32:37</th_created><val_days_resolution>3.82</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>📲 L'App per ajuntaments més personalitzable</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13315"><pk_ticket>431233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>16:45:03</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13316"><pk_ticket>431277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>18:09:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13317"><pk_ticket>431280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>18:12:40</th_created><val_days_resolution>7.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13318"><pk_ticket>431281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>18:16:40</th_created><val_days_resolution>7.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13319"><pk_ticket>431290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>18:33:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA PPP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13320"><pk_ticket>431298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>18:42:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13321"><pk_ticket>431312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>19:12:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13322"><pk_ticket>431319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>19:28:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13323"><pk_ticket>431332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-18T00:00:00</td_created><th_created>19:46:39</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13324"><pk_ticket>431378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>08:29:45</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13325"><pk_ticket>431499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>09:34:38</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13326"><pk_ticket>431573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>10:04:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INFORME VULNERABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13327"><pk_ticket>431596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>10:12:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13328"><pk_ticket>431695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>10:49:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI PADRO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13329"><pk_ticket>431703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>10:51:46</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTES PROCES SELECTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13330"><pk_ticket>431768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>11:15:36</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INS CASLA ESTIU VELA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13331"><pk_ticket>431790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>11:24:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA INS CASAL ESTIU VELA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13332"><pk_ticket>431807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>11:30:35</th_created><val_days_resolution>2.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13333"><pk_ticket>431830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>11:43:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13334"><pk_ticket>431844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>11:47:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ECONOMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13335"><pk_ticket>431876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>11:57:38</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13336"><pk_ticket>431898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>12:05:39</th_created><val_days_resolution>2.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE REPSOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13337"><pk_ticket>431905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>12:08:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13338"><pk_ticket>431951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>12:28:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LOCALITZACIO OFICINA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13339"><pk_ticket>431956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>12:28:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13340"><pk_ticket>432081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>13:32:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13341"><pk_ticket>432174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>15:09:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13342"><pk_ticket>432189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>15:36:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13343"><pk_ticket>432208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>16:16:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ECONOMICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13344"><pk_ticket>432226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>16:48:36</th_created><val_days_resolution>6.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13345"><pk_ticket>432234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>17:00:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13346"><pk_ticket>432249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>17:40:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13347"><pk_ticket>432251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>17:46:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DGT I ORGT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13348"><pk_ticket>432252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>17:48:38</th_created><val_days_resolution>7.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13349"><pk_ticket>432255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>18:04:26</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO IBI</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13350"><pk_ticket>432266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>18:44:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13351"><pk_ticket>432284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>19:40:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13352"><pk_ticket>432286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-19T00:00:00</td_created><th_created>19:44:38</th_created><val_days_resolution>5.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13353"><pk_ticket>432293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>08:02:35</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>La familia de proyectores WIN PRO de PERFORMANCE iN LIGHTING se hace aún más grande</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13354"><pk_ticket>432399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>09:38:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13355"><pk_ticket>432483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>10:18:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13356"><pk_ticket>432490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>10:21:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VIVENDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13357"><pk_ticket>432548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>10:45:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COINSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13358"><pk_ticket>432579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>10:58:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13359"><pk_ticket>432692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>11:53:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13360"><pk_ticket>432716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>12:04:39</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA SAGNIER</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13361"><pk_ticket>432729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>12:09:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13362"><pk_ticket>432853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>13:11:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13363"><pk_ticket>432857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>13:11:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT ESPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13364"><pk_ticket>432897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>13:28:39</th_created><val_days_resolution>2.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13365"><pk_ticket>432959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>14:12:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13366"><pk_ticket>432992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>15:06:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI MUNICIPAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13367"><pk_ticket>433000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>15:35:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13368"><pk_ticket>433001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>15:38:41</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13369"><pk_ticket>433012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>16:05:52</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTELL OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13370"><pk_ticket>433034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-20T00:00:00</td_created><th_created>16:54:24</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTELL OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13371"><pk_ticket>433118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>08:21:38</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS TRAMITACIO ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13372"><pk_ticket>433260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>10:09:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13373"><pk_ticket>433343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>10:54:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA NOTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="13374"><pk_ticket>433344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>10:55:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13375"><pk_ticket>433352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>10:57:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13376"><pk_ticket>433369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>11:04:44</th_created><val_days_resolution>3.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SOLICITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13377"><pk_ticket>433374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>11:07:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LLICENCIA TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13378"><pk_ticket>433437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>11:40:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13379"><pk_ticket>433442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>11:41:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13380"><pk_ticket>433525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:18:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13381"><pk_ticket>433532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:20:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13382"><pk_ticket>433577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:40:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13383"><pk_ticket>433580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:40:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13384"><pk_ticket>433584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:42:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13385"><pk_ticket>433596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:46:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13386"><pk_ticket>433611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:54:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT LLICENCIA TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13387"><pk_ticket>433619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:58:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13388"><pk_ticket>433621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>12:59:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13389"><pk_ticket>433664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>13:22:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13390"><pk_ticket>433681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>13:30:55</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13391"><pk_ticket>433740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>14:33:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS SAN JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13392"><pk_ticket>433751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>14:57:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13393"><pk_ticket>433753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>15:05:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13394"><pk_ticket>433763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>15:32:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13395"><pk_ticket>433774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>16:37:36</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13396"><pk_ticket>433785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>17:20:12</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13397"><pk_ticket>433790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>17:34:36</th_created><val_days_resolution>12.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="13398"><pk_ticket>433791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>17:37:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13399"><pk_ticket>433793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>17:41:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13400"><pk_ticket>433811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>18:54:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13401"><pk_ticket>433812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-21T00:00:00</td_created><th_created>19:01:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13402"><pk_ticket>433825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-22T00:00:00</td_created><th_created>06:23:39</th_created><val_days_resolution>5.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13403"><pk_ticket>433851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-23T00:00:00</td_created><th_created>22:09:36</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Let’s talk about Guest Posting</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13404"><pk_ticket>433854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>08:03:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13405"><pk_ticket>433941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>09:20:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG CONSULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13406"><pk_ticket>433967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>09:30:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13407"><pk_ticket>433997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>09:45:31</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENTACIO INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13408"><pk_ticket>434021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>09:59:36</th_created><val_days_resolution>8.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSEOSRAMENT REFORMA LOCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13409"><pk_ticket>434075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>10:18:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="13410"><pk_ticket>434085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>10:22:50</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13411"><pk_ticket>434145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>10:45:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13412"><pk_ticket>434166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>10:51:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13413"><pk_ticket>434181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>10:57:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIP GENERALITAT BATX</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13414"><pk_ticket>434239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>11:20:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13415"><pk_ticket>434262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>11:31:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13416"><pk_ticket>434283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>11:37:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VIRTUAL OIAS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13417"><pk_ticket>434485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>12:59:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13418"><pk_ticket>434589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>13:52:35</th_created><val_days_resolution>4.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TARDA FAMILIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13419"><pk_ticket>434591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>13:54:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13420"><pk_ticket>434655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>15:11:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13421"><pk_ticket>434682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>16:03:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13422"><pk_ticket>434684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>16:05:08</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13423"><pk_ticket>434686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>16:06:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13424"><pk_ticket>434710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>16:55:38</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA PERMIS RODATGE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13425"><pk_ticket>434761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>18:49:36</th_created><val_days_resolution>5.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13426"><pk_ticket>434762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>18:54:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13427"><pk_ticket>434774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>19:15:08</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13428"><pk_ticket>434789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>19:46:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13429"><pk_ticket>434799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-24T00:00:00</td_created><th_created>22:29:38</th_created><val_days_resolution>5.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13430"><pk_ticket>435001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>10:26:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13431"><pk_ticket>435021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>10:36:44</th_created><val_days_resolution>3.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13432"><pk_ticket>435220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>12:05:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13433"><pk_ticket>435225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>12:07:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13434"><pk_ticket>435238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>12:13:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13435"><pk_ticket>435243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>12:16:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13436"><pk_ticket>435266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>12:30:25</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13437"><pk_ticket>435276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>12:35:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTACIO MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13438"><pk_ticket>435374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>13:41:36</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IMV</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13439"><pk_ticket>435420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>14:20:16</th_created><val_days_resolution>9.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13440"><pk_ticket>435421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>14:20:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13441"><pk_ticket>435443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>15:02:38</th_created><val_days_resolution>9.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME ADEQUACIO HABITATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13442"><pk_ticket>435445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>15:05:36</th_created><val_days_resolution>8.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INFORME ADEQUACIO VIVENDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13443"><pk_ticket>435446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>15:05:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13444"><pk_ticket>435489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>16:44:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13445"><pk_ticket>435521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>17:39:29</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO NOMINATIVA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13446"><pk_ticket>435560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>20:00:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DEVOLUCIO FIANÇA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13447"><pk_ticket>435564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>21:40:35</th_created><val_days_resolution>5.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13448"><pk_ticket>435569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-25T00:00:00</td_created><th_created>22:57:38</th_created><val_days_resolution>5.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13449"><pk_ticket>435580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>08:31:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI MEDIACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13450"><pk_ticket>435583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>08:37:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSITENCIA SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13451"><pk_ticket>435588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>08:47:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA COLOMS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13452"><pk_ticket>435615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:08:38</th_created><val_days_resolution>5.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13453"><pk_ticket>435635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:19:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13454"><pk_ticket>435637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:20:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13455"><pk_ticket>435638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:22:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE DE LA PROPIETAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13456"><pk_ticket>435684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:45:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13457"><pk_ticket>435691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:48:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT TAXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13458"><pk_ticket>435698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>09:52:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13459"><pk_ticket>435769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>10:18:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13460"><pk_ticket>435988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>12:01:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13461"><pk_ticket>435995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>12:03:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13462"><pk_ticket>436023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>12:19:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13463"><pk_ticket>436125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>13:08:15</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13464"><pk_ticket>436149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>13:19:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13465"><pk_ticket>436154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>13:23:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13466"><pk_ticket>436155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>13:23:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIPCIO SAGNIER</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13467"><pk_ticket>436187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>13:42:40</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13468"><pk_ticket>436217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>13:58:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13469"><pk_ticket>436222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>14:06:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS TELEASSISTENCIA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13470"><pk_ticket>436236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>14:30:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13471"><pk_ticket>436247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>14:43:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13472"><pk_ticket>436267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>15:22:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13473"><pk_ticket>436275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>15:27:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13474"><pk_ticket>436286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>15:52:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VARACIO IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13475"><pk_ticket>436311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>16:57:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES USUARI ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13476"><pk_ticket>436319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>17:20:07</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13477"><pk_ticket>436344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>18:19:36</th_created><val_days_resolution>7.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HUT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13478"><pk_ticket>436348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>18:29:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13479"><pk_ticket>436358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-26T00:00:00</td_created><th_created>19:05:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13480"><pk_ticket>436377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>01:39:44</th_created><val_days_resolution>6.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13481"><pk_ticket>436378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>02:10:38</th_created><val_days_resolution>6.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARRELAMENT SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13482"><pk_ticket>436379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>02:16:36</th_created><val_days_resolution>6.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARRELAMENT SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13483"><pk_ticket>436382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SL764+SL la nueva familia de PERFORMANCE IN LIGHTING para la iluminación de oficinas</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13484"><pk_ticket>436394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>08:17:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13485"><pk_ticket>436401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>08:38:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13486"><pk_ticket>436443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>09:18:36</th_created><val_days_resolution>2.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13487"><pk_ticket>436489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>09:43:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13488"><pk_ticket>436534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>10:08:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIPCIO SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13489"><pk_ticket>436557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>10:16:37</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13490"><pk_ticket>436587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>10:31:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13491"><pk_ticket>436597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>10:36:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI ACTIV ESPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13492"><pk_ticket>436656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>11:06:36</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA DE FET</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13493"><pk_ticket>436675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>11:13:39</th_created><val_days_resolution>11.82</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13494"><pk_ticket>436692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>11:19:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13495"><pk_ticket>436703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>11:22:27</th_created><val_days_resolution>10.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13496"><pk_ticket>436705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>11:23:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SUBVENCIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13497"><pk_ticket>436748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13498"><pk_ticket>436814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>12:16:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13499"><pk_ticket>436848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>12:27:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13500"><pk_ticket>436858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>12:32:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13501"><pk_ticket>436864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>12:35:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU BORSA TREBALL GERIATRIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13502"><pk_ticket>436918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>13:02:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13503"><pk_ticket>436971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>13:27:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13504"><pk_ticket>437022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>14:08:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13505"><pk_ticket>437061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>14:52:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13506"><pk_ticket>437066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>15:01:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13507"><pk_ticket>437068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>15:02:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13508"><pk_ticket>437075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>15:14:36</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13509"><pk_ticket>437087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>15:28:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13510"><pk_ticket>437088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>15:29:36</th_created><val_days_resolution>10.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13511"><pk_ticket>437113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>16:24:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13512"><pk_ticket>437116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>16:30:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13513"><pk_ticket>437123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>16:38:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13514"><pk_ticket>437153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>18:03:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIAICO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13515"><pk_ticket>437159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>18:12:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13516"><pk_ticket>437182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>19:53:38</th_created><val_days_resolution>5.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13517"><pk_ticket>437183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>19:54:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13518"><pk_ticket>437186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>20:28:38</th_created><val_days_resolution>5.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13519"><pk_ticket>437189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>21:28:38</th_created><val_days_resolution>9.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13520"><pk_ticket>437192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-27T00:00:00</td_created><th_created>23:32:38</th_created><val_days_resolution>7.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13521"><pk_ticket>437194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>02:54:36</th_created><val_days_resolution>2.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13522"><pk_ticket>437256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>09:28:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13523"><pk_ticket>437270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>09:35:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13524"><pk_ticket>437346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>10:22:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13525"><pk_ticket>437347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>10:22:40</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13526"><pk_ticket>437406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>10:58:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13527"><pk_ticket>437495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>11:50:38</th_created><val_days_resolution>5.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFLICTE AMBIENTAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13528"><pk_ticket>437501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>11:55:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PENDENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13529"><pk_ticket>437505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>11:56:37</th_created><val_days_resolution>24.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13530"><pk_ticket>437522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>12:06:40</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13531"><pk_ticket>437527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>12:09:39</th_created><val_days_resolution>4.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE BAIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13532"><pk_ticket>437564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>12:37:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13533"><pk_ticket>437578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>12:49:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13534"><pk_ticket>437585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>12:54:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13535"><pk_ticket>437698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>14:08:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTAL·LACIO IDCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13536"><pk_ticket>437717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>14:42:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG PLACA CENS ANIMALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13537"><pk_ticket>437719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>14:43:35</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13538"><pk_ticket>437737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>15:47:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13539"><pk_ticket>437762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>18:05:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13540"><pk_ticket>437772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>18:49:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13541"><pk_ticket>437780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>19:18:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT PLACA GOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13542"><pk_ticket>437786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>19:38:30</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13543"><pk_ticket>437787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-28T00:00:00</td_created><th_created>19:39:13</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA PLACA GOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13544"><pk_ticket>437798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-29T00:00:00</td_created><th_created>17:25:35</th_created><val_days_resolution>13.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13545"><pk_ticket>437803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-30T00:00:00</td_created><th_created>08:14:36</th_created><val_days_resolution>13.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERCENTATGE PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13546"><pk_ticket>437806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-30T00:00:00</td_created><th_created>12:27:38</th_created><val_days_resolution>13.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13547"><pk_ticket>437807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-30T00:00:00</td_created><th_created>12:29:36</th_created><val_days_resolution>14.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA PROCES SELECTIU TECNIC ESPORT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13548"><pk_ticket>437812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-04-30T00:00:00</td_created><th_created>18:43:39</th_created><val_days_resolution>17.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13549"><pk_ticket>437813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-04-30T00:00:00</td_created><th_created>18:45:38</th_created><val_days_resolution>13.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC CERTIFICAT IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13550"><pk_ticket>437823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-01T00:00:00</td_created><th_created>13:15:38</th_created><val_days_resolution>8.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13551"><pk_ticket>437827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-01T00:00:00</td_created><th_created>20:24:38</th_created><val_days_resolution>2.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL PETICIO TALA ARBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13552"><pk_ticket>437855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>08:44:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13553"><pk_ticket>437918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>09:29:39</th_created><val_days_resolution>3.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEGURETAT CIUTADANA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13554"><pk_ticket>437933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>09:34:41</th_created><val_days_resolution>3.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISITA INSTALACIONS AUTOCONSUM</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13555"><pk_ticket>438050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>10:32:39</th_created><val_days_resolution>3.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEUTE IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13556"><pk_ticket>438054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>10:34:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA REBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13557"><pk_ticket>438117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>11:19:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13558"><pk_ticket>438214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>11:58:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13559"><pk_ticket>438283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>12:27:47</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13560"><pk_ticket>438340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>12:53:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13561"><pk_ticket>438384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>13:10:36</th_created><val_days_resolution>8.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13562"><pk_ticket>438477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>13:46:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME VULNERABILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13563"><pk_ticket>438501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>13:56:36</th_created><val_days_resolution>2.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13564"><pk_ticket>438514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>14:05:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13565"><pk_ticket>438526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>14:23:40</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13566"><pk_ticket>438558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>15:33:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13567"><pk_ticket>438566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>15:49:22</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA PALMIRA DOMENECH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13568"><pk_ticket>438579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>16:12:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13569"><pk_ticket>438580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>16:13:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13570"><pk_ticket>438591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>16:37:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13571"><pk_ticket>438599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>16:44:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13572"><pk_ticket>438603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>16:54:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT REBUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13573"><pk_ticket>438634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>17:49:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13574"><pk_ticket>438635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>17:54:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13575"><pk_ticket>438667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>19:04:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA CENTRE SANITARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13576"><pk_ticket>438668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>19:06:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13577"><pk_ticket>438677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-02T00:00:00</td_created><th_created>19:43:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13578"><pk_ticket>438691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>08:04:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA WC PARC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13579"><pk_ticket>438697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>08:12:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13580"><pk_ticket>438713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>08:33:58</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13581"><pk_ticket>438717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>08:37:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA REBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13582"><pk_ticket>438748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>09:07:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13583"><pk_ticket>438827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>09:45:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS BAIXA ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13584"><pk_ticket>438864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>09:57:26</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13585"><pk_ticket>438902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:11:59</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13586"><pk_ticket>438914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:19:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13587"><pk_ticket>438930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:26:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13588"><pk_ticket>438937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:28:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13589"><pk_ticket>438983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:44:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13590"><pk_ticket>438995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:50:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13591"><pk_ticket>439006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>10:53:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13592"><pk_ticket>439051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>11:07:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13593"><pk_ticket>439083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>11:20:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13594"><pk_ticket>439155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>11:46:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13595"><pk_ticket>439186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>11:54:36</th_created><val_days_resolution>2.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13596"><pk_ticket>439202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:02:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13597"><pk_ticket>439217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:06:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13598"><pk_ticket>439219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:07:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEUTE TRUBUTARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13599"><pk_ticket>439250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:18:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13600"><pk_ticket>439253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:21:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13601"><pk_ticket>439256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:22:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13602"><pk_ticket>439259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:24:22</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANU·LLACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13603"><pk_ticket>439336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:51:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13604"><pk_ticket>439340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>12:53:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER EDUCACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13605"><pk_ticket>439391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>13:12:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13606"><pk_ticket>439402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>13:17:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13607"><pk_ticket>439491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>13:56:38</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUTS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13608"><pk_ticket>439538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>14:37:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13609"><pk_ticket>439539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>14:39:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13610"><pk_ticket>439562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>15:22:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI FAMILIA NOMBROSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13611"><pk_ticket>439568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>15:34:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OFICINA D'AFERS SOCIALS I FAMILIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13612"><pk_ticket>439569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>15:34:36</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13613"><pk_ticket>439582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>16:07:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES ENTITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13614"><pk_ticket>439593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>16:33:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13615"><pk_ticket>439610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>17:14:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUT CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13616"><pk_ticket>439626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>17:28:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13617"><pk_ticket>439694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>19:38:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13618"><pk_ticket>439706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-03T00:00:00</td_created><th_created>21:37:36</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13619"><pk_ticket>439711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>08:03:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Las luminarias Smart [4] de Gewiss iluminan un emblema de la moda italiana</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13620"><pk_ticket>439728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>08:37:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13621"><pk_ticket>439748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>08:57:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSAVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13622"><pk_ticket>439787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>09:23:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13623"><pk_ticket>439790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>09:25:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13624"><pk_ticket>439792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>09:26:40</th_created><val_days_resolution>6.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13625"><pk_ticket>439822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>09:39:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13626"><pk_ticket>439900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:12:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONSULTA SOLUCITUDS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13627"><pk_ticket>439918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:19:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPOSTA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13628"><pk_ticket>439951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:29:40</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONSULTA SOLICITUDS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13629"><pk_ticket>439953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:29:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13630"><pk_ticket>439969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:35:40</th_created><val_days_resolution>2.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13631"><pk_ticket>439996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:45:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13632"><pk_ticket>440006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:51:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13633"><pk_ticket>440016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>10:55:23</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13634"><pk_ticket>440094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>11:27:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13635"><pk_ticket>440102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>11:30:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUTS ECONOMICS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13636"><pk_ticket>440299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>12:45:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13637"><pk_ticket>440333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>12:57:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13638"><pk_ticket>440363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>13:08:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13639"><pk_ticket>440512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>15:26:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D'EN PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13640"><pk_ticket>440550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>16:43:26</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TRANSMISSIO LLICENCIA GUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13641"><pk_ticket>440586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>17:45:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13642"><pk_ticket>440600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>18:09:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13643"><pk_ticket>440611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>18:28:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13644"><pk_ticket>440631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>19:21:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13645"><pk_ticket>440635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>19:37:37</th_created><val_days_resolution>6.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INFORME ARRELAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13646"><pk_ticket>440636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-04T00:00:00</td_created><th_created>19:38:36</th_created><val_days_resolution>6.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME ARRELAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13647"><pk_ticket>440710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>09:07:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13648"><pk_ticket>440843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>10:08:11</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13649"><pk_ticket>440890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>10:25:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13650"><pk_ticket>440894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>10:27:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13651"><pk_ticket>440926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>10:38:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU VIKINGS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13652"><pk_ticket>441035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>11:31:23</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT LLICENCA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13653"><pk_ticket>441074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>11:48:40</th_created><val_days_resolution>1.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITAR CANVI TITULARITAT LLICENCIA</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13654"><pk_ticket>441075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>11:49:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13655"><pk_ticket>441148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>12:23:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA UBICACIO AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13656"><pk_ticket>441264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>13:17:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13657"><pk_ticket>441388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>14:33:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU VIKINGS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13658"><pk_ticket>441429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-05T00:00:00</td_created><th_created>16:26:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13659"><pk_ticket>441484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-06T00:00:00</td_created><th_created>20:53:37</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBLIGACIO IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13660"><pk_ticket>441492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-07T00:00:00</td_created><th_created>17:58:37</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ERROR DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13661"><pk_ticket>441496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-07T00:00:00</td_created><th_created>21:04:39</th_created><val_days_resolution>2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF IBI PENSIONISTES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13662"><pk_ticket>441501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>00:43:36</th_created><val_days_resolution>2.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13663"><pk_ticket>441502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>04:12:39</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13664"><pk_ticket>441508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:07:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINCRIPCIO EBM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13665"><pk_ticket>441512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:13:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13666"><pk_ticket>441513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:15:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13667"><pk_ticket>441519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:25:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13668"><pk_ticket>441523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:33:36</th_created><val_days_resolution>25.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13669"><pk_ticket>441535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:40:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13670"><pk_ticket>441541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>08:46:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREINSCRIPCIO EEBB</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13671"><pk_ticket>441564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:00:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13672"><pk_ticket>441574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:09:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13673"><pk_ticket>441578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:10:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13674"><pk_ticket>441582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:11:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13675"><pk_ticket>441591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:16:40</th_created><val_days_resolution>2.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONCESSIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13676"><pk_ticket>441600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:21:51</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13677"><pk_ticket>441602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:22:22</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13678"><pk_ticket>441637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:34:36</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13679"><pk_ticket>441683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:48:36</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13680"><pk_ticket>441701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>09:55:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13681"><pk_ticket>441731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:04:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13682"><pk_ticket>441757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:12:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA CERTIFICAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13683"><pk_ticket>441767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:16:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13684"><pk_ticket>441768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:17:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13685"><pk_ticket>441774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:18:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT XPEDIENT ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13686"><pk_ticket>441795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:24:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13687"><pk_ticket>441818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:33:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13688"><pk_ticket>441825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:35:38</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13689"><pk_ticket>441828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:37:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINS ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13690"><pk_ticket>441840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:40:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13691"><pk_ticket>441869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:47:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13692"><pk_ticket>441870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:47:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCDA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13693"><pk_ticket>441881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:51:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13694"><pk_ticket>441882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:52:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13695"><pk_ticket>441893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:55:38</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM DISCAPACITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13696"><pk_ticket>441900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>10:57:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13697"><pk_ticket>441933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>11:09:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13698"><pk_ticket>441965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>11:20:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO PROTECCIO VIDRE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13699"><pk_ticket>441966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>11:20:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13700"><pk_ticket>441976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>11:24:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA XERRADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13701"><pk_ticket>442046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>11:45:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS CASAL ESTIUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13702"><pk_ticket>442069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>11:52:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINCRIPCIO EBM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13703"><pk_ticket>442118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>12:10:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13704"><pk_ticket>442141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>12:19:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13705"><pk_ticket>442144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>12:19:36</th_created><val_days_resolution>10.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13706"><pk_ticket>442161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>12:25:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13707"><pk_ticket>442253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>12:55:41</th_created><val_days_resolution>9.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13708"><pk_ticket>442271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>13:00:58</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILI VEHICLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13709"><pk_ticket>442328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>13:20:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA NOU USUARI ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13710"><pk_ticket>442343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>13:25:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINCRIPCIO EBM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13711"><pk_ticket>442361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>13:35:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13712"><pk_ticket>442375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>13:43:39</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO JUDICIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13713"><pk_ticket>442413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>13:59:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13714"><pk_ticket>442419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>14:05:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13715"><pk_ticket>442427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>14:12:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13716"><pk_ticket>442452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>14:29:57</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13717"><pk_ticket>442465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>14:53:36</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ALTA USUARI INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13718"><pk_ticket>442468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>15:00:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13719"><pk_ticket>442471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>15:04:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13720"><pk_ticket>442473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>15:07:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13721"><pk_ticket>442478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>15:19:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13722"><pk_ticket>442483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>15:26:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13723"><pk_ticket>442544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>16:55:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13724"><pk_ticket>442547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>16:56:36</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13725"><pk_ticket>442585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>17:56:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13726"><pk_ticket>442621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>18:54:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13727"><pk_ticket>442624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>18:56:38</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13728"><pk_ticket>442627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>19:04:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13729"><pk_ticket>442646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-08T00:00:00</td_created><th_created>19:56:20</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA APROBACIO BECA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13730"><pk_ticket>442658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>00:50:36</th_created><val_days_resolution>17.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MESA ELECTORAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13731"><pk_ticket>442659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>05:03:38</th_created><val_days_resolution>4.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA VEI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13732"><pk_ticket>442670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>08:20:36</th_created><val_days_resolution>7.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC AJUT ALIMENTARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13733"><pk_ticket>442689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>08:44:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13734"><pk_ticket>442691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>08:45:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="13735"><pk_ticket>442699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>08:49:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13736"><pk_ticket>442709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>09:00:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13737"><pk_ticket>442771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>09:27:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREISNCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13738"><pk_ticket>442772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>09:29:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13739"><pk_ticket>442774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>09:29:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LM 23</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13740"><pk_ticket>442826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>09:59:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13741"><pk_ticket>442828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:00:45</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13742"><pk_ticket>442856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:10:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13743"><pk_ticket>442863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:12:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13744"><pk_ticket>442881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:18:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13745"><pk_ticket>442891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:21:43</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ESTAT EXPEDIENT CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13746"><pk_ticket>442895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:23:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13747"><pk_ticket>442930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:34:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13748"><pk_ticket>442959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:45:27</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13749"><pk_ticket>442970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:48:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13750"><pk_ticket>442991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>10:58:40</th_created><val_days_resolution>23.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT INSTALACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13751"><pk_ticket>442995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>11:00:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO PREINSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13752"><pk_ticket>443013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>11:08:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13753"><pk_ticket>443055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>11:25:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13754"><pk_ticket>443119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>11:46:26</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13755"><pk_ticket>443128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>11:51:19</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13756"><pk_ticket>443138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>11:53:20</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PREINSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13757"><pk_ticket>443222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>12:26:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13758"><pk_ticket>443256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>12:41:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13759"><pk_ticket>443288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>12:55:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13760"><pk_ticket>443289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>12:55:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13761"><pk_ticket>443305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>13:05:36</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUVENCIO ENTITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13762"><pk_ticket>443329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>13:15:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAULA ELECTORAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13763"><pk_ticket>443378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>13:40:03</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13764"><pk_ticket>443422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>14:01:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13765"><pk_ticket>443486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>16:16:38</th_created><val_days_resolution>9.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT LITERAL NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13766"><pk_ticket>443509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>16:54:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13767"><pk_ticket>443513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>16:59:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13768"><pk_ticket>443519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>17:03:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13769"><pk_ticket>443597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>19:52:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13770"><pk_ticket>443610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-09T00:00:00</td_created><th_created>23:36:37</th_created><val_days_resolution>7.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARRELAMENT SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13771"><pk_ticket>443615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>08:09:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13772"><pk_ticket>443636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>08:45:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13773"><pk_ticket>443721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>09:39:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13774"><pk_ticket>443919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>11:01:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13775"><pk_ticket>443936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>11:08:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13776"><pk_ticket>444009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>9.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO CLIENT SUBMINISTRAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13777"><pk_ticket>444011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>11:43:36</th_created><val_days_resolution>9.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNCIACIO CLIENT SUBMINISTRAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13778"><pk_ticket>444044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>11:57:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVAI SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13779"><pk_ticket>444055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>12:01:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13780"><pk_ticket>444155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>12:36:37</th_created><val_days_resolution>8.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO SUBMINISTRAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13781"><pk_ticket>444157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>12:37:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13782"><pk_ticket>444160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>12:37:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13783"><pk_ticket>444302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>13:46:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13784"><pk_ticket>444311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>13:50:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13785"><pk_ticket>444326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>14:03:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESCOLAR EDUCACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13786"><pk_ticket>444342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>14:15:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13787"><pk_ticket>444363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>14:45:38</th_created><val_days_resolution>6.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13788"><pk_ticket>444421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>16:42:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13789"><pk_ticket>444457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>18:57:42</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13790"><pk_ticket>444458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>18:59:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFCAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13791"><pk_ticket>444474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>20:37:36</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13792"><pk_ticket>444475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-10T00:00:00</td_created><th_created>21:48:36</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13793"><pk_ticket>444480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>07:04:39</th_created><val_days_resolution>1.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF DADES CONTACTE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13794"><pk_ticket>444483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Las luminarias Smart [4] de Gewiss son el producto idóneo para la industria de la alimentación</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="13795"><pk_ticket>444491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>08:24:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13796"><pk_ticket>444508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>08:56:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OAC HORARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13797"><pk_ticket>444537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>09:22:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13798"><pk_ticket>444562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>09:39:42</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SIAD</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13799"><pk_ticket>444643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:26:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13800"><pk_ticket>444648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:27:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA REBUDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13801"><pk_ticket>444670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:35:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSC ESCOLES BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13802"><pk_ticket>444682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:39:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13803"><pk_ticket>444694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:43:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13804"><pk_ticket>444695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:45:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13805"><pk_ticket>444700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:50:22</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13806"><pk_ticket>444705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>10:51:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13807"><pk_ticket>444729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>11:02:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13808"><pk_ticket>444745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>11:08:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13809"><pk_ticket>444776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>11:22:17</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="13810"><pk_ticket>444800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>11:33:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13811"><pk_ticket>444836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>11:51:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="13812"><pk_ticket>444847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>11:58:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13813"><pk_ticket>444861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>12:05:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13814"><pk_ticket>444899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>12:29:38</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13815"><pk_ticket>444945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>12:53:37</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO SUBMINISTRAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13816"><pk_ticket>444967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>13:10:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA GENCAT FGC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13817"><pk_ticket>445027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>13:45:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13818"><pk_ticket>445035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>13:49:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13819"><pk_ticket>445042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>13:54:34</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13820"><pk_ticket>445044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>13:55:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13821"><pk_ticket>445085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>14:57:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MINUSVALID ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13822"><pk_ticket>445122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>16:43:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO TREBALL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13823"><pk_ticket>445148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>17:50:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13824"><pk_ticket>445154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>18:12:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR AJUTS ENTITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13825"><pk_ticket>445164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>18:56:36</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13826"><pk_ticket>445168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-11T00:00:00</td_created><th_created>19:03:28</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ENTITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13827"><pk_ticket>445230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>09:06:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13828"><pk_ticket>445326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>09:56:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13829"><pk_ticket>445378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>10:18:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13830"><pk_ticket>445581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>11:53:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13831"><pk_ticket>445582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>11:53:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOLUCITUDS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13832"><pk_ticket>445593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>11:57:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13833"><pk_ticket>445618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:09:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13834"><pk_ticket>445636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:17:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13835"><pk_ticket>445648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:22:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSC ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13836"><pk_ticket>445653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:25:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSC ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13837"><pk_ticket>445671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:35:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13838"><pk_ticket>445677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:41:07</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARIFICACIO SOCIAL ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13839"><pk_ticket>445678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:41:37</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13840"><pk_ticket>445696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>12:49:40</th_created><val_days_resolution>2.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13841"><pk_ticket>445724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>13:01:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13842"><pk_ticket>445725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>13:01:19</th_created><val_days_resolution>2.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13843"><pk_ticket>445728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>13:03:03</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13844"><pk_ticket>445775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>13:31:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13845"><pk_ticket>445794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>13:43:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO SOSPITOS COMUNICAT OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13846"><pk_ticket>445842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>14:23:39</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>36</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13847"><pk_ticket>445864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>15:41:36</th_created><val_days_resolution>15.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS BEQUES ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13848"><pk_ticket>445868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>15:56:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13849"><pk_ticket>445885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>16:57:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUISITS  TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13850"><pk_ticket>445908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-12T00:00:00</td_created><th_created>19:03:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13851"><pk_ticket>445941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-14T00:00:00</td_created><th_created>00:31:36</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA AJT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13852"><pk_ticket>445942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-14T00:00:00</td_created><th_created>10:18:38</th_created><val_days_resolution>4.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ELECTORAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13853"><pk_ticket>445944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-14T00:00:00</td_created><th_created>10:49:40</th_created><val_days_resolution>5.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES INSCRIPCIONS CASALS</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13854"><pk_ticket>445948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-14T00:00:00</td_created><th_created>18:26:36</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT SEGURETAT SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13855"><pk_ticket>445954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>08:09:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13856"><pk_ticket>445955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>08:11:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13857"><pk_ticket>445966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>08:27:36</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13858"><pk_ticket>445975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>08:46:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13859"><pk_ticket>445987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>09:01:36</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT ESTPORTIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13860"><pk_ticket>446185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>10:14:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13861"><pk_ticket>446213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>10:29:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13862"><pk_ticket>446274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>10:49:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13863"><pk_ticket>446317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>11:05:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13864"><pk_ticket>446369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>11:29:39</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXES COMUNICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13865"><pk_ticket>446370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>11:30:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13866"><pk_ticket>446371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>11:30:38</th_created><val_days_resolution>1.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PLATJA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13867"><pk_ticket>446401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>11:45:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13868"><pk_ticket>446425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>11:56:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13869"><pk_ticket>446490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>12:26:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13870"><pk_ticket>446497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>12:28:40</th_created><val_days_resolution>2.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU RESIDENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13871"><pk_ticket>446508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>12:31:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13872"><pk_ticket>446538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>12:46:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="13873"><pk_ticket>446546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>12:49:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFCACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13874"><pk_ticket>446578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>13:03:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13875"><pk_ticket>446601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>13:12:36</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR USUARI INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13876"><pk_ticket>446604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>13:13:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13877"><pk_ticket>446638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>13:32:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13878"><pk_ticket>446666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>13:47:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13879"><pk_ticket>446703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>14:10:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM PAGAMENT MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13880"><pk_ticket>446708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>14:16:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA TELEFONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13881"><pk_ticket>446711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>14:22:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITAT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13882"><pk_ticket>446729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>14:49:45</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCIRPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13883"><pk_ticket>446824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>16:24:36</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13884"><pk_ticket>446853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>16:56:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13885"><pk_ticket>446870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>17:29:37</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13886"><pk_ticket>446875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>17:34:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL SEU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13887"><pk_ticket>446894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>18:02:38</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA ROSA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13888"><pk_ticket>446896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>18:03:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13889"><pk_ticket>446921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>18:41:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MAIL CONTACTE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13890"><pk_ticket>446934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>19:20:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13891"><pk_ticket>446935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-15T00:00:00</td_created><th_created>19:20:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTABLIR CONTRASENYA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13892"><pk_ticket>446958</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>08:07:08</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13893"><pk_ticket>446961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>08:09:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13894"><pk_ticket>446975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>08:23:39</th_created><val_days_resolution>2.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOL PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13895"><pk_ticket>446985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>08:39:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13896"><pk_ticket>447002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>08:58:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA  INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13897"><pk_ticket>447006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:01:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13898"><pk_ticket>447019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:08:59</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13899"><pk_ticket>447030</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:14:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13900"><pk_ticket>447036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:16:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13901"><pk_ticket>447039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:18:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13902"><pk_ticket>447040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:19:06</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13903"><pk_ticket>447053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:25:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13904"><pk_ticket>447060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:28:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13905"><pk_ticket>447070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:34:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IMPORT CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13906"><pk_ticket>447075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:37:08</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13907"><pk_ticket>447076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:37:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIFICACIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13908"><pk_ticket>447083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:41:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13909"><pk_ticket>447090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:46:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MARKETPRAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13910"><pk_ticket>447091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:46:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIF CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13911"><pk_ticket>447100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:51:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IMPORT CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13912"><pk_ticket>447101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:51:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA CASAL D'ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13913"><pk_ticket>447106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:55:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13914"><pk_ticket>447108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:55:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13915"><pk_ticket>447112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>09:56:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13916"><pk_ticket>447124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:02:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GUAL CANVI DADES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13917"><pk_ticket>447131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:04:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13918"><pk_ticket>447135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:06:37</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13919"><pk_ticket>447143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:08:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13920"><pk_ticket>447149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:10:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13921"><pk_ticket>447161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:14:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13922"><pk_ticket>447162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:14:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13923"><pk_ticket>447164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:15:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13924"><pk_ticket>447166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:17:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD TRANSPORT PUBLIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13925"><pk_ticket>447168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:17:59</th_created><val_days_resolution>7.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCIRPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13926"><pk_ticket>447178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:21:03</th_created><val_days_resolution>5.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13927"><pk_ticket>447181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:21:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13928"><pk_ticket>447184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:23:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13929"><pk_ticket>447188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:25:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13930"><pk_ticket>447193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:26:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13931"><pk_ticket>447224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:37:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13932"><pk_ticket>447228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:38:53</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13933"><pk_ticket>447246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:47:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERRROR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13934"><pk_ticket>447248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:49:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13935"><pk_ticket>447249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:50:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13936"><pk_ticket>447257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:53:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13937"><pk_ticket>447259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:54:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13938"><pk_ticket>447274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>10:58:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13939"><pk_ticket>447290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:05:21</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13940"><pk_ticket>447295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:06:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13941"><pk_ticket>447303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:08:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13942"><pk_ticket>447312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:11:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13943"><pk_ticket>447323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:16:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13944"><pk_ticket>447325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:17:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13945"><pk_ticket>447328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:19:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13946"><pk_ticket>447341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:25:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13947"><pk_ticket>447348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:27:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13948"><pk_ticket>447365</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:34:55</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>82</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13949"><pk_ticket>447374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:38:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13950"><pk_ticket>447391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:46:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13951"><pk_ticket>447393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>11:46:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13952"><pk_ticket>447428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:07:21</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERAR CONTRASENYA CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13953"><pk_ticket>447433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:08:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU PEKE LAB</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13954"><pk_ticket>447437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:11:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13955"><pk_ticket>447441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:12:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13956"><pk_ticket>447451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:16:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13957"><pk_ticket>447459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:21:19</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13958"><pk_ticket>447481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:31:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IMPORT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13959"><pk_ticket>447485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:33:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13960"><pk_ticket>447490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:35:41</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXES INICI ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13961"><pk_ticket>447497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:38:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13962"><pk_ticket>447510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:44:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13963"><pk_ticket>447521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:49:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINS ESCOLES BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13964"><pk_ticket>447531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:55:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13965"><pk_ticket>447536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:56:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13966"><pk_ticket>447540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>12:57:49</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13967"><pk_ticket>447555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>13:03:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERAR CONTRASENYA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13968"><pk_ticket>447566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>13:08:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13969"><pk_ticket>447619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>13:32:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13970"><pk_ticket>447639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>13:45:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD DEVOLUCIO IMPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13971"><pk_ticket>447661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>13:57:40</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT INF TECNIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13972"><pk_ticket>447704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>14:46:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IMPORT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13973"><pk_ticket>447709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>14:51:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13974"><pk_ticket>447718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>15:03:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13975"><pk_ticket>447731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>15:31:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13976"><pk_ticket>447735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>15:37:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13977"><pk_ticket>447738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>15:43:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13978"><pk_ticket>447746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>15:55:36</th_created><val_days_resolution>6.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="13979"><pk_ticket>447752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>16:05:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13980"><pk_ticket>447766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>16:37:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="13981"><pk_ticket>447777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>16:55:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13982"><pk_ticket>447778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:01:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13983"><pk_ticket>447780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:03:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13984"><pk_ticket>447781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:07:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13985"><pk_ticket>447788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:18:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13986"><pk_ticket>447804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:42:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="13987"><pk_ticket>447806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:45:39</th_created><val_days_resolution>3.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13988"><pk_ticket>447808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:49:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13989"><pk_ticket>447809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:50:40</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="13990"><pk_ticket>447811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:53:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU NATACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13991"><pk_ticket>447818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>17:59:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="13992"><pk_ticket>447822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>18:03:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13993"><pk_ticket>447828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>18:13:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13994"><pk_ticket>447833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>18:21:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13995"><pk_ticket>447838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>18:37:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="13996"><pk_ticket>447858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>19:42:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13997"><pk_ticket>447866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>20:56:36</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PERFIL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="13998"><pk_ticket>447868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>22:22:38</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL CERT CATALA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="13999"><pk_ticket>447869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>22:30:38</th_created><val_days_resolution>1.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFO CENSAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14000"><pk_ticket>447870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-16T00:00:00</td_created><th_created>22:49:40</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR RESTABLIR CONTRASENYA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14001"><pk_ticket>447878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:05:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14002"><pk_ticket>447879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:05:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14003"><pk_ticket>447880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:08:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14004"><pk_ticket>447883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:10:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14005"><pk_ticket>447884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:11:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14006"><pk_ticket>447886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:14:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14007"><pk_ticket>447887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:15:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14008"><pk_ticket>447889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:18:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14009"><pk_ticket>447892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:29:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14010"><pk_ticket>447894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:31:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14011"><pk_ticket>447896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:36:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14012"><pk_ticket>447898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:42:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14013"><pk_ticket>447899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:43:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14014"><pk_ticket>447900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:43:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14015"><pk_ticket>447906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:51:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14016"><pk_ticket>447907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:51:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14017"><pk_ticket>447909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>08:52:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14018"><pk_ticket>447920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:01:00</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14019"><pk_ticket>447921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:01:37</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14020"><pk_ticket>447926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:04:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14021"><pk_ticket>447927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:04:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14022"><pk_ticket>447935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:07:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14023"><pk_ticket>447946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:14:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14024"><pk_ticket>447947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:14:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14025"><pk_ticket>447949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:16:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14026"><pk_ticket>447963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:22:46</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14027"><pk_ticket>447971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:25:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14028"><pk_ticket>447975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:25:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14029"><pk_ticket>447976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:26:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14030"><pk_ticket>447984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:30:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14031"><pk_ticket>447990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:32:19</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14032"><pk_ticket>448008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:39:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14033"><pk_ticket>448016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:43:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14034"><pk_ticket>448023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:46:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14035"><pk_ticket>448026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:47:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14036"><pk_ticket>448035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:52:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14037"><pk_ticket>448040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:55:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14038"><pk_ticket>448042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>09:57:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14039"><pk_ticket>448051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:01:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14040"><pk_ticket>448061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:05:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14041"><pk_ticket>448065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:05:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14042"><pk_ticket>448071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:08:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14043"><pk_ticket>448075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:10:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14044"><pk_ticket>448082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:12:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14045"><pk_ticket>448091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:16:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14046"><pk_ticket>448096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:20:05</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14047"><pk_ticket>448097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:20:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14048"><pk_ticket>448108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:23:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14049"><pk_ticket>448131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:32:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANCELACIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14050"><pk_ticket>448143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:37:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIEDENCIA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14051"><pk_ticket>448146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:38:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14052"><pk_ticket>448147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:39:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14053"><pk_ticket>448149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:40:17</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14054"><pk_ticket>448151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:41:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14055"><pk_ticket>448163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:47:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14056"><pk_ticket>448178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:52:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14057"><pk_ticket>448194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:57:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14058"><pk_ticket>448199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>10:59:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14059"><pk_ticket>448209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:02:21</th_created><val_days_resolution>10.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14060"><pk_ticket>448231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:13:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14061"><pk_ticket>448240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:15:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AFEGIR FILL USUARI CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14062"><pk_ticket>448245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:17:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14063"><pk_ticket>448283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:30:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14064"><pk_ticket>448289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:32:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14065"><pk_ticket>448296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:36:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ESTACIONAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14066"><pk_ticket>448311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:42:17</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14067"><pk_ticket>448314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:42:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14068"><pk_ticket>448334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:52:11</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14069"><pk_ticket>448341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:56:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSC CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14070"><pk_ticket>448347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>11:58:48</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14071"><pk_ticket>448391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:16:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14072"><pk_ticket>448392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:16:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14073"><pk_ticket>448394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:18:08</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14074"><pk_ticket>448400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:20:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANULACIO INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14075"><pk_ticket>448401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:21:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14076"><pk_ticket>448422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:29:22</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ERROR RESERVA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14077"><pk_ticket>448423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:31:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14078"><pk_ticket>448438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:37:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14079"><pk_ticket>448456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:45:40</th_created><val_days_resolution>1.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14080"><pk_ticket>448469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:48:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14081"><pk_ticket>448479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:51:36</th_created><val_days_resolution>18.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14082"><pk_ticket>448482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:52:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14083"><pk_ticket>448483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>12:52:38</th_created><val_days_resolution>13.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14084"><pk_ticket>448499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:01:13</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14085"><pk_ticket>448500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:02:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14086"><pk_ticket>448514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:09:38</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14087"><pk_ticket>448521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:12:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14088"><pk_ticket>448540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:22:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14089"><pk_ticket>448545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:26:36</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASLAS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14090"><pk_ticket>448572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:46:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14091"><pk_ticket>448575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:46:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14092"><pk_ticket>448577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:46:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14093"><pk_ticket>448576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>13:46:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14094"><pk_ticket>448599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:08:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14095"><pk_ticket>448601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:09:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14096"><pk_ticket>448604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:15:06</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14097"><pk_ticket>448609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:23:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAMENT CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14098"><pk_ticket>448610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:26:14</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14099"><pk_ticket>448615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:41:09</th_created><val_days_resolution>5.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14100"><pk_ticket>448617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:41:47</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14101"><pk_ticket>448619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:43:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14102"><pk_ticket>448623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>14:50:40</th_created><val_days_resolution>21.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14103"><pk_ticket>448627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:00:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14104"><pk_ticket>448630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:12:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14105"><pk_ticket>448632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:12:50</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14106"><pk_ticket>448635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:20:40</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14107"><pk_ticket>448637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:25:45</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSC CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14108"><pk_ticket>448640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:41:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14109"><pk_ticket>448644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:45:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14110"><pk_ticket>448646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:50:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14111"><pk_ticket>448647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:51:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14112"><pk_ticket>448649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:56:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14113"><pk_ticket>448651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>15:58:38</th_created><val_days_resolution>9.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT RETENCIO IRPF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14114"><pk_ticket>448664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>16:35:35</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14115"><pk_ticket>448670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>16:47:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14116"><pk_ticket>448672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>16:50:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14117"><pk_ticket>448673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>16:52:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14118"><pk_ticket>448674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>16:54:14</th_created><val_days_resolution>6.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ERROR RESERVA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14119"><pk_ticket>448679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>17:02:50</th_created><val_days_resolution>2.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14120"><pk_ticket>448680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>17:03:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC RECLAMACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14121"><pk_ticket>448685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>17:16:42</th_created><val_days_resolution>7.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14122"><pk_ticket>448706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>17:56:53</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14123"><pk_ticket>448716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:06:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14124"><pk_ticket>448722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:17:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14125"><pk_ticket>448723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:18:57</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU BECAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14126"><pk_ticket>448725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:25:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14127"><pk_ticket>448730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:32:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14128"><pk_ticket>448731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:33:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14129"><pk_ticket>448736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:41:31</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14130"><pk_ticket>448738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:47:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14131"><pk_ticket>448744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>18:57:07</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU BECAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14132"><pk_ticket>448750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:23:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14133"><pk_ticket>448751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:25:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ASSABENTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14134"><pk_ticket>448752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:28:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI MAIL CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14135"><pk_ticket>448753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:29:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INS CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14136"><pk_ticket>448754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:32:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14137"><pk_ticket>448755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:34:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSC CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14138"><pk_ticket>448757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:36:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSC CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14139"><pk_ticket>448758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:43:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14140"><pk_ticket>448759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>19:52:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14141"><pk_ticket>448765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-17T00:00:00</td_created><th_created>23:03:36</th_created><val_days_resolution>6.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14142"><pk_ticket>448769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>06:31:40</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14143"><pk_ticket>448770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>06:32:36</th_created><val_days_resolution>5.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14144"><pk_ticket>448771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>07:22:36</th_created><val_days_resolution>5.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO NATACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14145"><pk_ticket>448773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:01:36</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>La serie PLATO para la iluminación de oficinas de PERFORMANCE iN LIGHTING se renueva</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="14146"><pk_ticket>448775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:11:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14147"><pk_ticket>448777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:13:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14148"><pk_ticket>448781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:17:40</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14149"><pk_ticket>448789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:31:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14150"><pk_ticket>448791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:31:23</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14151"><pk_ticket>448793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:32:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14152"><pk_ticket>448795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:33:36</th_created><val_days_resolution>5.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14153"><pk_ticket>448796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:33:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14154"><pk_ticket>448800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:37:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14155"><pk_ticket>448801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:38:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14156"><pk_ticket>448802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:40:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14157"><pk_ticket>448803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:41:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14158"><pk_ticket>448805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:42:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS DE VELA 23</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14159"><pk_ticket>448809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:45:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14160"><pk_ticket>448811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:46:36</th_created><val_days_resolution>1.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14161"><pk_ticket>448813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:49:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14162"><pk_ticket>448819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>08:57:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14163"><pk_ticket>448822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:02:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14164"><pk_ticket>448823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:02:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOU PERFIL ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14165"><pk_ticket>448824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:04:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14166"><pk_ticket>448826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:04:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14167"><pk_ticket>448836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:11:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14168"><pk_ticket>448838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:13:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14169"><pk_ticket>448839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:13:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14170"><pk_ticket>448840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:13:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14171"><pk_ticket>448843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:15:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14172"><pk_ticket>448853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:19:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14173"><pk_ticket>448863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:25:59</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14174"><pk_ticket>448866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:28:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU DEVOLUCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14175"><pk_ticket>448870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:29:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA SENSE DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14176"><pk_ticket>448871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:29:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14177"><pk_ticket>448880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:35:31</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14178"><pk_ticket>448884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:37:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14179"><pk_ticket>448892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:41:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14180"><pk_ticket>448899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:43:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14181"><pk_ticket>448907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:46:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14182"><pk_ticket>448916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:51:04</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14183"><pk_ticket>448925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:56:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14184"><pk_ticket>448926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>09:56:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14185"><pk_ticket>448949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:07:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14186"><pk_ticket>448952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:09:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14187"><pk_ticket>448954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:09:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14188"><pk_ticket>448972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:13:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14189"><pk_ticket>448979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:15:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14190"><pk_ticket>448982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:16:40</th_created><val_days_resolution>3.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA SENSE DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14191"><pk_ticket>448985</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:16:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14192"><pk_ticket>448991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:20:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14193"><pk_ticket>448993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:21:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES ESPAI INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14194"><pk_ticket>448999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:23:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14195"><pk_ticket>449003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:24:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14196"><pk_ticket>449004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:24:40</th_created><val_days_resolution>3.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14197"><pk_ticket>449006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:24:41</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14198"><pk_ticket>449008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:25:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14199"><pk_ticket>449009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:25:43</th_created><val_days_resolution>3.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL VELA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14200"><pk_ticket>449019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:29:58</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14201"><pk_ticket>449021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:30:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14202"><pk_ticket>449023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:31:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14203"><pk_ticket>449024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:32:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14204"><pk_ticket>449025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:32:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14205"><pk_ticket>449026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:32:57</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14206"><pk_ticket>449028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:33:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14207"><pk_ticket>449032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:34:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14208"><pk_ticket>449045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:40:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14209"><pk_ticket>449049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:42:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTRA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14210"><pk_ticket>449053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:44:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14211"><pk_ticket>449065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:48:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CREAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14212"><pk_ticket>449077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:55:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14213"><pk_ticket>449078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>10:56:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIFICACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14214"><pk_ticket>449089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:01:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14215"><pk_ticket>449095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:04:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14216"><pk_ticket>449102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:05:53</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14217"><pk_ticket>449130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:19:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14218"><pk_ticket>449134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:20:54</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14219"><pk_ticket>449137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:21:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14220"><pk_ticket>449139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:23:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14221"><pk_ticket>449140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:23:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14222"><pk_ticket>449142</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:24:10</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOUCMENTACIO</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14223"><pk_ticket>449144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:24:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14224"><pk_ticket>449147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:25:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14225"><pk_ticket>449158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:30:36</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14226"><pk_ticket>449160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:32:14</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14227"><pk_ticket>449161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:33:17</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU NATACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14228"><pk_ticket>449172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:35:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14229"><pk_ticket>449190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:41:43</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14230"><pk_ticket>449197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:43:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CREAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14231"><pk_ticket>449202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:45:17</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14232"><pk_ticket>449208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:47:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14233"><pk_ticket>449214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:50:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14234"><pk_ticket>449216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:51:28</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14235"><pk_ticket>449220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>11:54:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14236"><pk_ticket>449239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:05:56</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14237"><pk_ticket>449245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:09:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14238"><pk_ticket>449248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:11:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14239"><pk_ticket>449296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:36:36</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EFECTIVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14240"><pk_ticket>449300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:40:36</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLIÇENCIA GUAL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14241"><pk_ticket>449304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:44:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14242"><pk_ticket>449330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>12:58:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14243"><pk_ticket>449350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:10:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU RESIDENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14244"><pk_ticket>449355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:12:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="14245"><pk_ticket>449369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:20:38</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL TARGETA APARCAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14246"><pk_ticket>449372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:21:03</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14247"><pk_ticket>449396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:34:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSC CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14248"><pk_ticket>449421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:45:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14249"><pk_ticket>449422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>13:46:11</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14250"><pk_ticket>449448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:04:16</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS ESCOLA BRESSOL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14251"><pk_ticket>449450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:05:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI LOCAL OCUPACIÓ</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14252"><pk_ticket>449469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:31:46</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FORMALITZACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14253"><pk_ticket>449470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:41:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACOLLIDA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14254"><pk_ticket>449472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:53:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14255"><pk_ticket>449474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:55:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14256"><pk_ticket>449475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>14:58:43</th_created><val_days_resolution>3.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14257"><pk_ticket>449479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>15:09:25</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14258"><pk_ticket>449484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>15:24:39</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14259"><pk_ticket>449486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>15:25:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14260"><pk_ticket>449495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>15:42:15</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14261"><pk_ticket>449502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>16:04:36</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14262"><pk_ticket>449513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>16:33:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14263"><pk_ticket>449536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>17:26:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14264"><pk_ticket>449537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>17:27:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14265"><pk_ticket>449538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>17:28:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME PREVI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14266"><pk_ticket>449541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>17:37:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14267"><pk_ticket>449551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>18:11:25</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14268"><pk_ticket>449562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>19:05:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14269"><pk_ticket>449569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>19:27:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14270"><pk_ticket>449576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-18T00:00:00</td_created><th_created>20:10:36</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14271"><pk_ticket>449585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:04:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14272"><pk_ticket>449586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:04:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14273"><pk_ticket>449588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:11:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14274"><pk_ticket>449590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:13:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14275"><pk_ticket>449591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:14:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14276"><pk_ticket>449592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:17:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14277"><pk_ticket>449593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:17:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14278"><pk_ticket>449595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:18:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14279"><pk_ticket>449598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:22:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14280"><pk_ticket>449600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:23:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14281"><pk_ticket>449603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:32:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14282"><pk_ticket>449605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:33:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14283"><pk_ticket>449610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:35:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14284"><pk_ticket>449611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:37:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14285"><pk_ticket>449615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:40:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14286"><pk_ticket>449624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:48:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14287"><pk_ticket>449629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:52:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14288"><pk_ticket>449630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:53:36</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14289"><pk_ticket>449633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:55:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14290"><pk_ticket>449636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>08:57:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14291"><pk_ticket>449641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:01:04</th_created><val_days_resolution>2.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTREVISTA SSB</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14292"><pk_ticket>449644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:04:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14293"><pk_ticket>449649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:06:05</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14294"><pk_ticket>449653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:09:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14295"><pk_ticket>449658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:12:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14296"><pk_ticket>449665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:17:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14297"><pk_ticket>449667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:18:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14298"><pk_ticket>449673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:21:29</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCION CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14299"><pk_ticket>449680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:26:19</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14300"><pk_ticket>449688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:33:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14301"><pk_ticket>449715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:44:39</th_created><val_days_resolution>4.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ENTREVISTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14302"><pk_ticket>449726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:50:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14303"><pk_ticket>449731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:51:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14304"><pk_ticket>449733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>09:52:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14305"><pk_ticket>449753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:03:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIFICACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14306"><pk_ticket>449761</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:08:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14307"><pk_ticket>449774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:15:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL.LEGACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14308"><pk_ticket>449778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:18:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14309"><pk_ticket>449779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:18:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14310"><pk_ticket>449786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:20:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14311"><pk_ticket>449792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:24:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14312"><pk_ticket>449799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:28:38</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14313"><pk_ticket>449800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:28:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14314"><pk_ticket>449805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:30:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14315"><pk_ticket>449827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:41:43</th_created><val_days_resolution>3.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14316"><pk_ticket>449837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:47:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14317"><pk_ticket>449841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:48:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14318"><pk_ticket>449843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:50:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUSARI CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14319"><pk_ticket>449845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:51:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14320"><pk_ticket>449852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:54:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14321"><pk_ticket>449855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>10:57:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUSARI CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14322"><pk_ticket>449864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:01:02</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CANVI TITULARITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14323"><pk_ticket>449869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:04:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14324"><pk_ticket>449875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:08:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14325"><pk_ticket>449878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:10:05</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14326"><pk_ticket>449883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:11:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14327"><pk_ticket>449892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:16:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14328"><pk_ticket>449902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:22:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14329"><pk_ticket>449913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:25:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CAMPS DOC TECNIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14330"><pk_ticket>449917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:26:29</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14331"><pk_ticket>449924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:28:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA  INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14332"><pk_ticket>449931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:31:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14333"><pk_ticket>449940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:36:37</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14334"><pk_ticket>449944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:38:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14335"><pk_ticket>449969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>11:52:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14336"><pk_ticket>450002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>12:11:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14337"><pk_ticket>450017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>12:18:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14338"><pk_ticket>450053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>12:40:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14339"><pk_ticket>450078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>12:57:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14340"><pk_ticket>450116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>13:17:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR USUARI CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14341"><pk_ticket>450127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>13:23:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14342"><pk_ticket>450163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>13:53:36</th_created><val_days_resolution>24.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14343"><pk_ticket>450168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>13:59:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL SEU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14344"><pk_ticket>450177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>14:08:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14345"><pk_ticket>450183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>14:18:42</th_created><val_days_resolution>6.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14346"><pk_ticket>450185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>14:20:37</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14347"><pk_ticket>450199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>14:59:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14348"><pk_ticket>450202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>15:04:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14349"><pk_ticket>450207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>15:30:39</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLIÇENCIA GUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14350"><pk_ticket>450212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>15:49:39</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PPP</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14351"><pk_ticket>450215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>15:55:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14352"><pk_ticket>450216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>15:56:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14353"><pk_ticket>450220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>16:16:36</th_created><val_days_resolution>10.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14354"><pk_ticket>450227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>16:35:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14355"><pk_ticket>450228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>16:38:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14356"><pk_ticket>450232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>16:51:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14357"><pk_ticket>450233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>16:56:11</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14358"><pk_ticket>450234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>16:57:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14359"><pk_ticket>450235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>17:01:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14360"><pk_ticket>450240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>17:24:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14361"><pk_ticket>450248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>18:03:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14362"><pk_ticket>450256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>18:42:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14363"><pk_ticket>450257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>18:45:56</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CASAL ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14364"><pk_ticket>450262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-19T00:00:00</td_created><th_created>19:27:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDAT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14365"><pk_ticket>450286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-20T00:00:00</td_created><th_created>20:25:38</th_created><val_days_resolution>5.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14366"><pk_ticket>450306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>08:11:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14367"><pk_ticket>450326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>08:49:39</th_created><val_days_resolution>6.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14368"><pk_ticket>450332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>08:56:53</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14369"><pk_ticket>450344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>09:06:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14370"><pk_ticket>450359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>09:13:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14371"><pk_ticket>450395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>09:31:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14372"><pk_ticket>450420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>09:42:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14373"><pk_ticket>450423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>09:43:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14374"><pk_ticket>450454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>09:58:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA CL@VE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14375"><pk_ticket>450465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>10:03:36</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14376"><pk_ticket>450467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>10:04:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14377"><pk_ticket>450515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>10:25:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14378"><pk_ticket>450528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>10:31:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14379"><pk_ticket>450533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>10:33:32</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14380"><pk_ticket>450537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>10:34:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14381"><pk_ticket>450583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>11:01:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14382"><pk_ticket>450594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>11:04:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14383"><pk_ticket>450636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>11:20:10</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL PERMANENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14384"><pk_ticket>450648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>11:24:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14385"><pk_ticket>450649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>11:25:35</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14386"><pk_ticket>450720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>11:52:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CEM ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14387"><pk_ticket>450742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:03:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14388"><pk_ticket>450768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:11:46</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14389"><pk_ticket>450787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:21:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14390"><pk_ticket>450792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:23:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT LLICENCIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14391"><pk_ticket>450794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:24:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT LLICENCIA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14392"><pk_ticket>450814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:36:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT CADASTRAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14393"><pk_ticket>450816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:37:38</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14394"><pk_ticket>450819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:38:36</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NIU PALOMES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14395"><pk_ticket>450820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:39:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14396"><pk_ticket>450841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:47:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14397"><pk_ticket>450854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>12:52:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14398"><pk_ticket>450925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>13:23:20</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14399"><pk_ticket>450946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>13:34:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14400"><pk_ticket>450954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>13:39:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14401"><pk_ticket>450957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>13:40:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14402"><pk_ticket>450970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>13:48:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14403"><pk_ticket>450972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>13:50:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14404"><pk_ticket>451011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>14:35:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14405"><pk_ticket>451013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>14:37:40</th_created><val_days_resolution>2.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14406"><pk_ticket>451042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>15:26:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14407"><pk_ticket>451061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>16:09:36</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14408"><pk_ticket>451065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>16:17:38</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14409"><pk_ticket>451084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:06:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14410"><pk_ticket>451089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:19:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CERTIFICAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14411"><pk_ticket>451092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:27:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14412"><pk_ticket>451101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:51:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14413"><pk_ticket>451103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:54:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14414"><pk_ticket>451104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:54:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14415"><pk_ticket>451105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>17:56:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14416"><pk_ticket>451112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>18:14:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14417"><pk_ticket>451122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>18:41:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14418"><pk_ticket>451123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>18:41:56</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14419"><pk_ticket>451128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>18:48:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14420"><pk_ticket>451131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>19:03:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14421"><pk_ticket>451152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>19:41:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14422"><pk_ticket>451155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>19:44:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14423"><pk_ticket>451157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>19:47:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14424"><pk_ticket>451164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-22T00:00:00</td_created><th_created>20:14:42</th_created><val_days_resolution>3.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14425"><pk_ticket>451172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>08:16:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14426"><pk_ticket>451212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>08:44:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14427"><pk_ticket>451263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>09:19:36</th_created><val_days_resolution>2.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14428"><pk_ticket>451284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>09:33:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14429"><pk_ticket>451288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>09:34:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14430"><pk_ticket>451317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>09:46:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14431"><pk_ticket>451348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>09:56:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14432"><pk_ticket>451354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>09:58:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14433"><pk_ticket>451391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:11:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14434"><pk_ticket>451414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:20:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14435"><pk_ticket>451424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:25:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14436"><pk_ticket>451445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:33:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14437"><pk_ticket>451463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:39:40</th_created><val_days_resolution>14.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTES PROBLEMES CORREU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14438"><pk_ticket>451475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:45:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14439"><pk_ticket>451476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:45:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JURA NACIONALITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14440"><pk_ticket>451479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:48:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14441"><pk_ticket>451481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>10:48:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14442"><pk_ticket>451539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>11:13:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14443"><pk_ticket>451558</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>11:22:03</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14444"><pk_ticket>451573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>11:32:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14445"><pk_ticket>451579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>11:34:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14446"><pk_ticket>451590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>11:37:45</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14447"><pk_ticket>451622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>11:51:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14448"><pk_ticket>451637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:01:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14449"><pk_ticket>451649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:07:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14450"><pk_ticket>451668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:13:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA FGC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14451"><pk_ticket>451670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:14:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA FGC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14452"><pk_ticket>451733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:42:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14453"><pk_ticket>451743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:46:53</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14454"><pk_ticket>451744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:47:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14455"><pk_ticket>451745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>12:47:39</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14456"><pk_ticket>451797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>13:07:39</th_created><val_days_resolution>7.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14457"><pk_ticket>451815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>13:15:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14458"><pk_ticket>451861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>13:42:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14459"><pk_ticket>451891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>14:11:36</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14460"><pk_ticket>451907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>14:42:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14461"><pk_ticket>451914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>14:47:38</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA BIBLIOTECA CAIGUDA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14462"><pk_ticket>451917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>14:51:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14463"><pk_ticket>451928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>15:05:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14464"><pk_ticket>452026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>17:57:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO PEUGEOT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14465"><pk_ticket>452031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>18:04:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14466"><pk_ticket>452038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>18:17:11</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14467"><pk_ticket>452040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>18:18:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14468"><pk_ticket>452065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>19:09:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14469"><pk_ticket>452081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-23T00:00:00</td_created><th_created>19:55:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14470"><pk_ticket>452108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>08:23:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU MODIF</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14471"><pk_ticket>452205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>09:45:41</th_created><val_days_resolution>5.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14472"><pk_ticket>452236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>09:59:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14473"><pk_ticket>452255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>10:09:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14474"><pk_ticket>452261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>10:11:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14475"><pk_ticket>452335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>10:43:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14476"><pk_ticket>452355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>10:50:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14477"><pk_ticket>452392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>11:11:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14478"><pk_ticket>452427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>11:27:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLIÇENCIA GUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14479"><pk_ticket>452472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>11:49:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14480"><pk_ticket>452495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>11:59:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14481"><pk_ticket>452496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>11:59:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14482"><pk_ticket>452507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>12:04:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14483"><pk_ticket>452539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>12:24:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14484"><pk_ticket>452552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>12:28:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SSESORAMENT OBRES MAJORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14485"><pk_ticket>452557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>12:29:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14486"><pk_ticket>452663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>13:18:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14487"><pk_ticket>452705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>13:44:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVIAT ESPORTIVA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14488"><pk_ticket>452712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>13:49:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14489"><pk_ticket>452761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>14:58:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14490"><pk_ticket>452763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>15:02:51</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT URBANISTIC</txt_summary><val_time_spent>53</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14491"><pk_ticket>452779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>15:30:40</th_created><val_days_resolution>10.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>Comunicació actuació (a l'atenció de l'Area d'Urbanisme i Habitatge-Intervenció d'activitats i serveis)</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14492"><pk_ticket>452787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>15:54:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14493"><pk_ticket>452788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>15:56:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCS SUBVENCIO CULTURA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14494"><pk_ticket>452802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>16:40:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA ALTA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14495"><pk_ticket>452805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>16:47:38</th_created><val_days_resolution>3.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLIC GUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14496"><pk_ticket>452844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>18:09:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14497"><pk_ticket>452868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>19:05:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14498"><pk_ticket>452876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>19:45:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14499"><pk_ticket>452878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>19:48:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUDES ESTUDIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14500"><pk_ticket>452896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-24T00:00:00</td_created><th_created>23:20:38</th_created><val_days_resolution>6.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14501"><pk_ticket>452902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>08:01:36</th_created><val_days_resolution>1.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="14502"><pk_ticket>452904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>08:08:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14503"><pk_ticket>452927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:08:38</th_created><val_days_resolution>5.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14504"><pk_ticket>452939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:16:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MONITORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14505"><pk_ticket>452945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:18:49</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14506"><pk_ticket>452957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:25:48</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14507"><pk_ticket>452966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:29:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14508"><pk_ticket>452969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:31:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14509"><pk_ticket>452980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:40:16</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14510"><pk_ticket>452992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:47:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14511"><pk_ticket>452993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>09:48:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14512"><pk_ticket>453030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>10:12:45</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PERFIL CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14513"><pk_ticket>453046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>10:19:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14514"><pk_ticket>453074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>10:32:03</th_created><val_days_resolution>72.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14515"><pk_ticket>453129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>11:02:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14516"><pk_ticket>453136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>11:05:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14517"><pk_ticket>453148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>11:11:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRASENYA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14518"><pk_ticket>453180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>11:32:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14519"><pk_ticket>453191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>11:39:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRICPIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14520"><pk_ticket>453229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>11:57:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IMPRESORA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="14521"><pk_ticket>453263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>12:15:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14522"><pk_ticket>453267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>12:19:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14523"><pk_ticket>453278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>12:22:52</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14524"><pk_ticket>453336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>12:50:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14525"><pk_ticket>453356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>13:02:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14526"><pk_ticket>453385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>13:21:02</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA USUARI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14527"><pk_ticket>453420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>13:49:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INICI ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14528"><pk_ticket>453451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>14:23:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CEM SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14529"><pk_ticket>453462</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>14:42:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14530"><pk_ticket>453468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>15:01:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14531"><pk_ticket>453507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>16:54:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14532"><pk_ticket>453538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>18:17:38</th_created><val_days_resolution>6.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ARXIU MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14533"><pk_ticket>453541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>18:25:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI PUBLIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14534"><pk_ticket>453542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>18:31:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14535"><pk_ticket>453543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>18:39:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14536"><pk_ticket>453559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>19:31:39</th_created><val_days_resolution>5.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA ACTUACIO RESCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14537"><pk_ticket>453560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>19:46:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14538"><pk_ticket>453561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>19:49:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14539"><pk_ticket>453566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-25T00:00:00</td_created><th_created>22:19:36</th_created><val_days_resolution>4.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14540"><pk_ticket>453613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:18:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLISTAT ADMESOS ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14541"><pk_ticket>453619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:22:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT ADMESOS ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14542"><pk_ticket>453621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:23:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14543"><pk_ticket>453633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:30:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTES PROVISIONALS ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14544"><pk_ticket>453659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:47:57</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14545"><pk_ticket>453668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:50:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14546"><pk_ticket>453678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>09:56:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14547"><pk_ticket>453698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:05:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14548"><pk_ticket>453701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:06:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14549"><pk_ticket>453707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:08:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VENDA NINXOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14550"><pk_ticket>453712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:11:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLCIENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14551"><pk_ticket>453752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:35:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14552"><pk_ticket>453758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:38:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14553"><pk_ticket>453759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>10:38:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14554"><pk_ticket>453824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>11:21:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANTS PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14555"><pk_ticket>453831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>11:25:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUEIRMENT DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14556"><pk_ticket>453838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>11:27:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14557"><pk_ticket>453859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>11:46:58</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14558"><pk_ticket>453872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>11:54:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME PLANEJAMENT URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14559"><pk_ticket>453876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>11:56:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14560"><pk_ticket>453905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>12:11:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT FNMT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14561"><pk_ticket>453908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>12:12:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14562"><pk_ticket>453918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>12:16:54</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14563"><pk_ticket>453925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>12:23:36</th_created><val_days_resolution>3.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS ABOCAMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14564"><pk_ticket>453943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>12:31:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTES LLISTES ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14565"><pk_ticket>453996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>12:55:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ZIP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="14566"><pk_ticket>454011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>13:05:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ZIP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="14567"><pk_ticket>454048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>13:35:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14568"><pk_ticket>454050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>13:37:41</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14569"><pk_ticket>454053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>13:39:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14570"><pk_ticket>454055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>13:45:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14571"><pk_ticket>454059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>13:51:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14572"><pk_ticket>454092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>15:18:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14573"><pk_ticket>454095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>15:40:37</th_created><val_days_resolution>5.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14574"><pk_ticket>454096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>16:03:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14575"><pk_ticket>454098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>16:04:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14576"><pk_ticket>454099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>16:06:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVAI RECOLLIDA DE MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14577"><pk_ticket>454102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>16:15:37</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14578"><pk_ticket>454106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>16:20:40</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14579"><pk_ticket>454110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>16:33:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCION CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14580"><pk_ticket>454132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>18:46:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14581"><pk_ticket>454135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>19:02:38</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROTECCIO DADES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14582"><pk_ticket>454141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>21:51:36</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FNMT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14583"><pk_ticket>454142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>21:55:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14584"><pk_ticket>454143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-26T00:00:00</td_created><th_created>21:59:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14585"><pk_ticket>454150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-27T00:00:00</td_created><th_created>11:48:38</th_created><val_days_resolution>5.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14586"><pk_ticket>454164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-28T00:00:00</td_created><th_created>12:44:36</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Conoce a Lobo gris &amp; compañia.</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="14587"><pk_ticket>454168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-28T00:00:00</td_created><th_created>16:50:38</th_created><val_days_resolution>5.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14588"><pk_ticket>454182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>08:20:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14589"><pk_ticket>454195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>08:54:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA DOCUEMNTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14590"><pk_ticket>454197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>08:56:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14591"><pk_ticket>454252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>09:47:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14592"><pk_ticket>454278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>10:01:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14593"><pk_ticket>454326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>10:31:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14594"><pk_ticket>454334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>10:35:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14595"><pk_ticket>454339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>10:39:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO ORGT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14596"><pk_ticket>454371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>10:54:38</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO ESCRIT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14597"><pk_ticket>454378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>10:59:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENES RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14598"><pk_ticket>454386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:06:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14599"><pk_ticket>454397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:14:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14600"><pk_ticket>454409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:19:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14601"><pk_ticket>454420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:23:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14602"><pk_ticket>454427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:27:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14603"><pk_ticket>454447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:35:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14604"><pk_ticket>454458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:41:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14605"><pk_ticket>454483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>11:55:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14606"><pk_ticket>454503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>12:06:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14607"><pk_ticket>454510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>12:09:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14608"><pk_ticket>454523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>12:17:38</th_created><val_days_resolution>4.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CARNET</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14609"><pk_ticket>454524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>12:17:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14610"><pk_ticket>454535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>12:22:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14611"><pk_ticket>454548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>12:29:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SIGNAR DADES INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14612"><pk_ticket>454621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>13:10:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRAR VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14613"><pk_ticket>454663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>13:40:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14614"><pk_ticket>454665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>13:41:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14615"><pk_ticket>454668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>13:44:17</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14616"><pk_ticket>454698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>14:18:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14617"><pk_ticket>454703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>14:22:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO CULTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14618"><pk_ticket>454707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>14:34:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14619"><pk_ticket>454721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>14:55:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO ESPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14620"><pk_ticket>454733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>15:21:36</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14621"><pk_ticket>454742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>15:52:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14622"><pk_ticket>454764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>16:43:36</th_created><val_days_resolution>4.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIAD</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14623"><pk_ticket>454766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>16:50:36</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14624"><pk_ticket>454774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>17:11:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14625"><pk_ticket>454777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>17:14:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14626"><pk_ticket>454790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>17:37:15</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14627"><pk_ticket>454800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>18:02:10</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASALS ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14628"><pk_ticket>454831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>19:06:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA  INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14629"><pk_ticket>454837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>19:22:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14630"><pk_ticket>454840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-29T00:00:00</td_created><th_created>19:26:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO ENTITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14631"><pk_ticket>454863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>00:58:36</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOUS PISOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14632"><pk_ticket>454882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>08:44:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14633"><pk_ticket>454910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>09:12:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14634"><pk_ticket>454914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>09:14:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO GIMNAS SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14635"><pk_ticket>454922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>09:19:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14636"><pk_ticket>454958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>09:43:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14637"><pk_ticket>454977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>09:56:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14638"><pk_ticket>454982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:03:17</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14639"><pk_ticket>454985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:03:52</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14640"><pk_ticket>454986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:04:09</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14641"><pk_ticket>454991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:06:41</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14642"><pk_ticket>455037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:28:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14643"><pk_ticket>455038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:28:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14644"><pk_ticket>455042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:29:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14645"><pk_ticket>455059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:38:47</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14646"><pk_ticket>455063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:42:38</th_created><val_days_resolution>3.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14647"><pk_ticket>455084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>10:52:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14648"><pk_ticket>455137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>11:17:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14649"><pk_ticket>455172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>11:33:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI FISCAL VEHICLE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14650"><pk_ticket>455260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14651"><pk_ticket>455336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>12:51:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14652"><pk_ticket>455372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>13:11:50</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14653"><pk_ticket>455432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>14:00:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14654"><pk_ticket>455436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>14:05:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14655"><pk_ticket>455450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>14:16:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLIÇENCIA GUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14656"><pk_ticket>455462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>14:51:19</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14657"><pk_ticket>455483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>15:29:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14658"><pk_ticket>455497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>15:56:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14659"><pk_ticket>455498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>16:03:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14660"><pk_ticket>455509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>16:28:39</th_created><val_days_resolution>8.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TIUTLAR ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14661"><pk_ticket>455513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>16:42:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14662"><pk_ticket>455529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>17:10:28</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14663"><pk_ticket>455540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>17:53:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14664"><pk_ticket>455546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>18:26:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14665"><pk_ticket>455591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>23:51:36</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO ENTITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14666"><pk_ticket>455592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-30T00:00:00</td_created><th_created>23:58:38</th_created><val_days_resolution>5.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO AREA SOCIAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14667"><pk_ticket>455594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>07:47:40</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14668"><pk_ticket>455596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>08:07:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14669"><pk_ticket>455630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>09:04:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14670"><pk_ticket>455637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>09:11:36</th_created><val_days_resolution>3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14671"><pk_ticket>455639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>09:12:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14672"><pk_ticket>455667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>09:29:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14673"><pk_ticket>455669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>09:31:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14674"><pk_ticket>455750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>10:16:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14675"><pk_ticket>455759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>10:19:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14676"><pk_ticket>455768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>10:24:38</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS SANCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14677"><pk_ticket>455771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>10:28:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14678"><pk_ticket>455778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>10:31:03</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14679"><pk_ticket>455807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>10:45:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14680"><pk_ticket>455907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>11:36:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14681"><pk_ticket>455980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>12:13:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14682"><pk_ticket>455990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>12:18:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA AMBIENTAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14683"><pk_ticket>456009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>12:28:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBENCION CONTRACTACIO ATUR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14684"><pk_ticket>456020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>12:34:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14685"><pk_ticket>456032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>12:42:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14686"><pk_ticket>456049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>12:52:37</th_created><val_days_resolution>11.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE REPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14687"><pk_ticket>456092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>13:21:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14688"><pk_ticket>456118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>13:44:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA RESIDUS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14689"><pk_ticket>456145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>14:13:38</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14690"><pk_ticket>456147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>14:21:15</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14691"><pk_ticket>456158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>14:31:41</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14692"><pk_ticket>456167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>14:43:52</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="14693"><pk_ticket>456186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>15:17:37</th_created><val_days_resolution>2.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA RECOLLIDA RESIDUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14694"><pk_ticket>456205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>16:10:39</th_created><val_days_resolution>2.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14695"><pk_ticket>456212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>16:20:39</th_created><val_days_resolution>12.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14696"><pk_ticket>456214</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>16:22:55</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERT DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14697"><pk_ticket>456223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>16:54:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14698"><pk_ticket>456224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>16:56:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14699"><pk_ticket>456241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>17:18:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14700"><pk_ticket>456242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>17:23:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14701"><pk_ticket>456243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>17:23:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14702"><pk_ticket>456244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>17:23:36</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14703"><pk_ticket>456259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>17:49:56</th_created><val_days_resolution>14.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14704"><pk_ticket>456261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>17:51:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14705"><pk_ticket>456279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>18:51:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14706"><pk_ticket>456282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>19:00:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO LLIC PPP</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14707"><pk_ticket>456284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>19:11:17</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR RECOLLIDA DE MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14708"><pk_ticket>456285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>19:13:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14709"><pk_ticket>456302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>20:50:36</th_created><val_days_resolution>2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14710"><pk_ticket>456303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-05-31T00:00:00</td_created><th_created>21:03:39</th_created><val_days_resolution>8.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS SANCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14711"><pk_ticket>456308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>08:03:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14712"><pk_ticket>456312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>08:06:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Gewiss presenta INSERT+ ZERO GLASS el empotrado de pared de PERFORMANCE iN LIGHTING</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="14713"><pk_ticket>456368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>09:19:40</th_created><val_days_resolution>6.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14714"><pk_ticket>456370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>09:20:36</th_created><val_days_resolution>6.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14715"><pk_ticket>456386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>09:28:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14716"><pk_ticket>456392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>09:30:37</th_created><val_days_resolution>4.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14717"><pk_ticket>456451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>10:09:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14718"><pk_ticket>456490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>10:26:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14719"><pk_ticket>456499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>10:33:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14720"><pk_ticket>456509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>10:37:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14721"><pk_ticket>456554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>11:04:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14722"><pk_ticket>456565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>11:07:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14723"><pk_ticket>456581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>11:15:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISITA PLANETARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14724"><pk_ticket>456586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>11:18:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14725"><pk_ticket>456640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>11:41:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT VOT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14726"><pk_ticket>456683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>12:00:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14727"><pk_ticket>456736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>12:22:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14728"><pk_ticket>456751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>12:28:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14729"><pk_ticket>456754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>12:34:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14730"><pk_ticket>456763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>12:39:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14731"><pk_ticket>456841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>13:18:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14732"><pk_ticket>456846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>13:19:37</th_created><val_days_resolution>7.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14733"><pk_ticket>456873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>13:31:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14734"><pk_ticket>456962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>14:35:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14735"><pk_ticket>456970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>14:48:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14736"><pk_ticket>456974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>14:53:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSETS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14737"><pk_ticket>456989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>15:26:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCO ACCIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14738"><pk_ticket>457006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>15:50:39</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA DE MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14739"><pk_ticket>457025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>16:53:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14740"><pk_ticket>457040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>17:35:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HPO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14741"><pk_ticket>457051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>18:11:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RECURS ZONA BLAVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14742"><pk_ticket>457058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>18:25:38</th_created><val_days_resolution>5.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS ZONA BLAVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14743"><pk_ticket>457062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>18:44:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14744"><pk_ticket>457072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-01T00:00:00</td_created><th_created>19:33:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14745"><pk_ticket>457093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>08:37:36</th_created><val_days_resolution>12.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14746"><pk_ticket>457124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>09:19:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14747"><pk_ticket>457125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>09:19:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14748"><pk_ticket>457147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>09:34:13</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14749"><pk_ticket>457199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>10:05:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14750"><pk_ticket>457253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>10:44:38</th_created><val_days_resolution>2.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14751"><pk_ticket>457264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>10:49:12</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14752"><pk_ticket>457270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>10:54:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14753"><pk_ticket>457366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>11:46:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14754"><pk_ticket>457431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>12:18:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14755"><pk_ticket>457433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>12:20:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14756"><pk_ticket>457451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>12:27:37</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14757"><pk_ticket>457470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>12:41:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA SIGNA DOCUMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14758"><pk_ticket>457507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>13:04:37</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14759"><pk_ticket>457527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>13:15:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOCUMENT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14760"><pk_ticket>457582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>14:18:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14761"><pk_ticket>457594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>14:37:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14762"><pk_ticket>457603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>15:08:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLA BERESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14763"><pk_ticket>457609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>15:44:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14764"><pk_ticket>457620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>16:38:38</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA BARBACOA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14765"><pk_ticket>457628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>17:09:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14766"><pk_ticket>457630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>17:15:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIÓ ESPLAI ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14767"><pk_ticket>457636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>17:41:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDICDENCIA IDENTIFICACIO WEB</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14768"><pk_ticket>457639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>17:48:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES SEU ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14769"><pk_ticket>457648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>18:25:37</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14770"><pk_ticket>457651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>18:27:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14771"><pk_ticket>457657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-02T00:00:00</td_created><th_created>19:34:36</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14772"><pk_ticket>457669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-03T00:00:00</td_created><th_created>22:05:38</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFO TELEASSISTENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14773"><pk_ticket>457672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-04T00:00:00</td_created><th_created>06:08:36</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14774"><pk_ticket>457673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-04T00:00:00</td_created><th_created>06:10:40</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESPERFECTE VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14775"><pk_ticket>457676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-04T00:00:00</td_created><th_created>14:53:38</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENTRE GENT GRAN</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14776"><pk_ticket>457958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-05T00:00:00</td_created><th_created>11:03:46</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14777"><pk_ticket>457996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-05T00:00:00</td_created><th_created>11:22:38</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14778"><pk_ticket>458133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-05T00:00:00</td_created><th_created>12:54:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EBAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14779"><pk_ticket>458278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-05T00:00:00</td_created><th_created>15:24:38</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14780"><pk_ticket>458286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-05T00:00:00</td_created><th_created>15:38:38</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14781"><pk_ticket>458374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>08:11:39</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA CONFIRMAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14782"><pk_ticket>458377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>08:16:37</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14783"><pk_ticket>458396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>08:45:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14784"><pk_ticket>458397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>08:45:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14785"><pk_ticket>458411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>09:05:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14786"><pk_ticket>458441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>09:33:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14787"><pk_ticket>458443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>09:37:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14788"><pk_ticket>458458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>09:48:22</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14789"><pk_ticket>458469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>09:52:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14790"><pk_ticket>458487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>10:03:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14791"><pk_ticket>458488</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>10:03:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14792"><pk_ticket>458515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>10:19:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14793"><pk_ticket>458522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>10:24:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14794"><pk_ticket>458634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>11:23:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14795"><pk_ticket>458697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>11:53:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14796"><pk_ticket>458800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>12:50:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14797"><pk_ticket>458804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>12:51:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14798"><pk_ticket>458814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>12:58:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS CULTURALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14799"><pk_ticket>458878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>13:33:36</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14800"><pk_ticket>458896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>13:43:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14801"><pk_ticket>458914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>13:54:12</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14802"><pk_ticket>458917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>13:59:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14803"><pk_ticket>458925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>14:06:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14804"><pk_ticket>458930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>14:13:05</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14805"><pk_ticket>458945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>14:55:36</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14806"><pk_ticket>458979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>16:46:01</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL VELA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14807"><pk_ticket>458981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>16:49:31</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14808"><pk_ticket>458986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>17:07:57</th_created><val_days_resolution>7.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14809"><pk_ticket>458987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>17:10:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14810"><pk_ticket>458999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>17:36:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14811"><pk_ticket>459002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>17:44:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14812"><pk_ticket>459020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>18:15:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO DADES PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14813"><pk_ticket>459029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>18:50:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14814"><pk_ticket>459044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-06T00:00:00</td_created><th_created>19:32:36</th_created><val_days_resolution>4.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14815"><pk_ticket>459058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>08:25:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14816"><pk_ticket>459091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>09:04:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14817"><pk_ticket>459119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>09:24:45</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14818"><pk_ticket>459167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>09:51:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14819"><pk_ticket>459186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>09:58:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14820"><pk_ticket>459190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>09:59:36</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14821"><pk_ticket>459198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:02:50</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14822"><pk_ticket>459218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:08:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14823"><pk_ticket>459224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:12:10</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14824"><pk_ticket>459239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:20:39</th_created><val_days_resolution>4.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14825"><pk_ticket>459276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:38:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14826"><pk_ticket>459302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:47:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14827"><pk_ticket>459315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:51:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14828"><pk_ticket>459331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:58:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14829"><pk_ticket>459332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>10:58:59</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14830"><pk_ticket>459385</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>11:21:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14831"><pk_ticket>459400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>11:27:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14832"><pk_ticket>459425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>11:36:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14833"><pk_ticket>459457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>11:48:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14834"><pk_ticket>459500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>12:05:39</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA FET</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14835"><pk_ticket>459518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>12:13:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO IDCAT CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14836"><pk_ticket>459592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>12:48:24</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA FERROCARRILS CATALANS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14837"><pk_ticket>459644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>13:15:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14838"><pk_ticket>459654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>13:20:40</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14839"><pk_ticket>459702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>13:48:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14840"><pk_ticket>459739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>14:25:29</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14841"><pk_ticket>459742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>14:29:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14842"><pk_ticket>459757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>15:17:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14843"><pk_ticket>459767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>15:36:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14844"><pk_ticket>459783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>16:28:36</th_created><val_days_resolution>9.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL·LICITUD PLAGA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14845"><pk_ticket>459828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>18:01:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14846"><pk_ticket>459833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>18:16:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARXIU PLANOLS EDIFICI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14847"><pk_ticket>459839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>18:36:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14848"><pk_ticket>459841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>18:39:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14849"><pk_ticket>459852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>19:05:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14850"><pk_ticket>459858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>19:23:20</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14851"><pk_ticket>459869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>19:59:36</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14852"><pk_ticket>459870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>20:01:36</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14853"><pk_ticket>459875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-07T00:00:00</td_created><th_created>21:57:37</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14854"><pk_ticket>459876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>00:12:36</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14855"><pk_ticket>459877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>00:13:36</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14856"><pk_ticket>459878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>00:14:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14857"><pk_ticket>459881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PROJEX, El software para diseñar muy sencillamente su cuadro eléctrico se actualiza e incorpora nuevas funcionalidades</txt_summary><val_time_spent>0</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="14858"><pk_ticket>459886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>08:19:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14859"><pk_ticket>459887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>08:20:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14860"><pk_ticket>459889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>08:23:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA ENVIADA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14861"><pk_ticket>459890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>08:25:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14862"><pk_ticket>459933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>09:19:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14863"><pk_ticket>459956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>09:29:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BECA ESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14864"><pk_ticket>459961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>09:33:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14865"><pk_ticket>459962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>09:33:38</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA SOL·LICITUD PLAGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14866"><pk_ticket>460044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:21:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14867"><pk_ticket>460046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:23:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14868"><pk_ticket>460049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:25:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14869"><pk_ticket>460068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:32:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14870"><pk_ticket>460094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:44:34</th_created><val_days_resolution>1.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14871"><pk_ticket>460097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:45:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14872"><pk_ticket>460100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>10:46:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14873"><pk_ticket>460151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>11:13:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14874"><pk_ticket>460152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>11:13:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14875"><pk_ticket>460154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>11:13:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14876"><pk_ticket>460165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>11:19:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14877"><pk_ticket>460220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>11:44:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14878"><pk_ticket>460228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>11:48:37</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14879"><pk_ticket>460286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:18:36</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14880"><pk_ticket>460290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:20:42</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14881"><pk_ticket>460292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:21:39</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14882"><pk_ticket>460294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:21:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14883"><pk_ticket>460301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:27:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14884"><pk_ticket>460324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:37:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROBLEMA GIMNAS ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14885"><pk_ticket>460331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:39:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14886"><pk_ticket>460338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:42:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14887"><pk_ticket>460370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>12:55:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRORROGA LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14888"><pk_ticket>460402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>13:10:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA DEFINITIVA ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14889"><pk_ticket>460421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>13:22:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRESSOS INDEGUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14890"><pk_ticket>460431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>13:28:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14891"><pk_ticket>460436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>13:32:21</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14892"><pk_ticket>460470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>13:49:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14893"><pk_ticket>460503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>14:54:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14894"><pk_ticket>460504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>14:57:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14895"><pk_ticket>460514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:38:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14896"><pk_ticket>460517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:43:39</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14897"><pk_ticket>460519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:46:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14898"><pk_ticket>460521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:48:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14899"><pk_ticket>460522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:48:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14900"><pk_ticket>460523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:48:40</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INICIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14901"><pk_ticket>460524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:48:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14902"><pk_ticket>460525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:48:43</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14903"><pk_ticket>460526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:49:37</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14904"><pk_ticket>460527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:49:38</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14905"><pk_ticket>460528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:49:39</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14906"><pk_ticket>460529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:49:40</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14907"><pk_ticket>460533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>15:58:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MBL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="14908"><pk_ticket>460535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>16:09:36</th_created><val_days_resolution>7.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14909"><pk_ticket>460543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>16:26:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14910"><pk_ticket>460574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>17:30:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14911"><pk_ticket>460575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>17:33:07</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14912"><pk_ticket>460598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>18:51:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICACIO SUBVENCIO ENTITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14913"><pk_ticket>460601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>18:57:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14914"><pk_ticket>460604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>19:19:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14915"><pk_ticket>460616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-08T00:00:00</td_created><th_created>23:01:07</th_created><val_days_resolution>7.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14916"><pk_ticket>460646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>09:15:36</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULA ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14917"><pk_ticket>460687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>09:47:15</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14918"><pk_ticket>460823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:06:00</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14919"><pk_ticket>460836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:12:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14920"><pk_ticket>460854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:16:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14921"><pk_ticket>460913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:46:36</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14922"><pk_ticket>460926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:53:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ELECTORAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14923"><pk_ticket>460929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:55:37</th_created><val_days_resolution>4.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SITUACIO VULNERABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14924"><pk_ticket>460933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>11:57:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14925"><pk_ticket>460942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>12:00:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOUCMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14926"><pk_ticket>460946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>12:02:13</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14927"><pk_ticket>461005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>12:31:16</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14928"><pk_ticket>461030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>12:41:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRAR VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14929"><pk_ticket>461083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>13:06:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14930"><pk_ticket>461183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:08:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14931"><pk_ticket>461188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:18:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA DEFINITIVA ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14932"><pk_ticket>461193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:35:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14933"><pk_ticket>461199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:47:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14934"><pk_ticket>461200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:50:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT LABORATORI SOBRE RODES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14935"><pk_ticket>461203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:56:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇES LAB SOBRE RODES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14936"><pk_ticket>461204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>14:56:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14937"><pk_ticket>461214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>15:15:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14938"><pk_ticket>461238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>17:25:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14939"><pk_ticket>461246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>18:08:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14940"><pk_ticket>461250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>18:49:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14941"><pk_ticket>461253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>19:15:39</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14942"><pk_ticket>461256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-09T00:00:00</td_created><th_created>19:49:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14943"><pk_ticket>461260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-10T00:00:00</td_created><th_created>10:48:38</th_created><val_days_resolution>5.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14944"><pk_ticket>461266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-10T00:00:00</td_created><th_created>17:54:36</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14945"><pk_ticket>461269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-11T00:00:00</td_created><th_created>13:06:38</th_created><val_days_resolution>5.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14946"><pk_ticket>461271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-11T00:00:00</td_created><th_created>21:21:38</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14947"><pk_ticket>461276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>08:01:41</th_created><val_days_resolution>9.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ESTACIONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14948"><pk_ticket>461278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>08:05:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14949"><pk_ticket>461285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>08:34:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CONVOCATORIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14950"><pk_ticket>461286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>08:35:26</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS POESIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14951"><pk_ticket>461338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>09:14:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14952"><pk_ticket>461376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>09:30:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14953"><pk_ticket>461414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>09:49:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14954"><pk_ticket>461416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>09:53:32</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14955"><pk_ticket>461431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>09:59:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSPECCIO TECNICA EDIFICI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14956"><pk_ticket>461438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:04:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14957"><pk_ticket>461439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:04:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14958"><pk_ticket>461450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:10:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14959"><pk_ticket>461474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:19:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="14960"><pk_ticket>461484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:22:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA ANIMAL CENS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14961"><pk_ticket>461491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:25:38</th_created><val_days_resolution>7.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14962"><pk_ticket>461535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:42:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14963"><pk_ticket>461558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>10:51:01</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="14964"><pk_ticket>461599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>11:10:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CERT SERVEIS PRESTATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="14965"><pk_ticket>461610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>11:15:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTRUCH</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14966"><pk_ticket>461644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>11:29:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="14967"><pk_ticket>461648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>11:31:36</th_created><val_days_resolution>5.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14968"><pk_ticket>461663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>11:39:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="14969"><pk_ticket>461701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>11:55:58</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ENTITATS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14970"><pk_ticket>461736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>12:16:39</th_created><val_days_resolution>7.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO AJT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14971"><pk_ticket>461789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>12:42:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14972"><pk_ticket>461797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>12:46:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ENTITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14973"><pk_ticket>461844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>13:08:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14974"><pk_ticket>461848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>13:11:02</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14975"><pk_ticket>461884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>13:32:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14976"><pk_ticket>461899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>13:40:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14977"><pk_ticket>461950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>14:26:36</th_created><val_days_resolution>7.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14978"><pk_ticket>461965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>14:51:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14979"><pk_ticket>461980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>15:33:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14980"><pk_ticket>462016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>16:59:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14981"><pk_ticket>462017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>16:59:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14982"><pk_ticket>462019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>17:09:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS CONCURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14983"><pk_ticket>462023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>17:25:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14984"><pk_ticket>462025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>17:34:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="14985"><pk_ticket>462047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-12T00:00:00</td_created><th_created>18:55:22</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14986"><pk_ticket>462075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>08:19:35</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14987"><pk_ticket>462076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>08:20:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14988"><pk_ticket>462143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>09:21:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF BEQUES ESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="14989"><pk_ticket>462147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>09:23:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14990"><pk_ticket>462186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>09:44:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENT EXPEDIENT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14991"><pk_ticket>462199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>09:51:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14992"><pk_ticket>462237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>10:07:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="14993"><pk_ticket>462241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>10:09:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFO PERMIS ARMA AIRE COMPRIMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="14994"><pk_ticket>462287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>10:28:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14995"><pk_ticket>462301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>10:33:52</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="14996"><pk_ticket>462306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>10:37:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14997"><pk_ticket>462317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>10:39:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14998"><pk_ticket>462379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>11:03:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="14999"><pk_ticket>462410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>11:14:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15000"><pk_ticket>462480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>11:43:38</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15001"><pk_ticket>462497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>11:53:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15002"><pk_ticket>462500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>11:54:36</th_created><val_days_resolution>1.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15003"><pk_ticket>462505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>11:57:36</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15004"><pk_ticket>462524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:05:26</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITAS ECONOMIQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15005"><pk_ticket>462540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:11:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAVE PERMANENTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15006"><pk_ticket>462546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:12:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15007"><pk_ticket>462585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:28:43</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15008"><pk_ticket>462593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:31:38</th_created><val_days_resolution>2.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15009"><pk_ticket>462599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:35:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15010"><pk_ticket>462620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>12:44:41</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15011"><pk_ticket>462674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>13:10:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15012"><pk_ticket>462710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>13:25:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15013"><pk_ticket>462736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>13:39:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15014"><pk_ticket>462751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>13:45:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15015"><pk_ticket>462754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>13:46:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INEM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15016"><pk_ticket>462757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>13:47:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SEPE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15017"><pk_ticket>462799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>14:29:36</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15018"><pk_ticket>462816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>15:11:36</th_created><val_days_resolution>7.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15019"><pk_ticket>462817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>15:12:36</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15020"><pk_ticket>462828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>15:41:56</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15021"><pk_ticket>462836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>16:22:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15022"><pk_ticket>462845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>16:50:18</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15023"><pk_ticket>462847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>17:04:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO LABORATORI SOBRE RODES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15024"><pk_ticket>462848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>17:04:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA REGISTRE ENTITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15025"><pk_ticket>462850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>17:07:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15026"><pk_ticket>462862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>17:42:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15027"><pk_ticket>462881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>18:36:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT PAGAT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15028"><pk_ticket>462893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-13T00:00:00</td_created><th_created>19:28:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15029"><pk_ticket>462911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>08:04:36</th_created><val_days_resolution>3.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15030"><pk_ticket>462951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>09:01:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRUCADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15031"><pk_ticket>462999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>09:34:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15032"><pk_ticket>463128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>10:29:39</th_created><val_days_resolution>4.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT SANCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15033"><pk_ticket>463146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>10:37:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15034"><pk_ticket>463166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>10:44:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15035"><pk_ticket>463168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>10:47:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15036"><pk_ticket>463235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>11:17:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15037"><pk_ticket>463251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>11:24:38</th_created><val_days_resolution>10.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE NAIXEMENT ALEMANYA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15038"><pk_ticket>463263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>11:28:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRAR VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15039"><pk_ticket>463520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>13:15:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15040"><pk_ticket>463556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>13:32:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15041"><pk_ticket>463595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>13:55:11</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15042"><pk_ticket>463597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>13:56:38</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15043"><pk_ticket>463611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>14:13:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15044"><pk_ticket>463649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>15:21:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15045"><pk_ticket>463651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>15:26:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15046"><pk_ticket>463663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>16:02:38</th_created><val_days_resolution>6.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIMITACIO ENTRADA COTXES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15047"><pk_ticket>463680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>16:50:38</th_created><val_days_resolution>8.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15048"><pk_ticket>463684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>16:55:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15049"><pk_ticket>463704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>17:21:05</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES CIUTAT</txt_summary><val_time_spent>37</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15050"><pk_ticket>463710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>17:49:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15051"><pk_ticket>463717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>18:11:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15052"><pk_ticket>463724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>18:28:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15053"><pk_ticket>463727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>18:46:59</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15054"><pk_ticket>463736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-14T00:00:00</td_created><th_created>20:38:36</th_created><val_days_resolution>8.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15055"><pk_ticket>463742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>01:41:36</th_created><val_days_resolution>3.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS SOLDADURA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15056"><pk_ticket>463744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="15057"><pk_ticket>463754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>08:17:38</th_created><val_days_resolution>6.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15058"><pk_ticket>463766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>08:41:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15059"><pk_ticket>463862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>09:47:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15060"><pk_ticket>463886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>09:59:24</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15061"><pk_ticket>463915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>10:10:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15062"><pk_ticket>463996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>10:58:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15063"><pk_ticket>463997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>10:58:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15064"><pk_ticket>464004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>11:01:01</th_created><val_days_resolution>5.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FRACIONAMENT IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15065"><pk_ticket>464019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>11:08:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15066"><pk_ticket>464042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>11:18:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO CANVI TITULAR IMMOBLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15067"><pk_ticket>464055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>11:26:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15068"><pk_ticket>464098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>11:48:36</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15069"><pk_ticket>464149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>12:13:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15070"><pk_ticket>464188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>12:31:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15071"><pk_ticket>464265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>13:13:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15072"><pk_ticket>464311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>13:40:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15073"><pk_ticket>464361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>14:32:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15074"><pk_ticket>464365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>14:47:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15075"><pk_ticket>464373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>15:17:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15076"><pk_ticket>464385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>15:33:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15077"><pk_ticket>464434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-15T00:00:00</td_created><th_created>18:12:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIONS RESPONSABILITAT PATRIMONIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15078"><pk_ticket>464469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>08:14:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA JUSTIFICANT CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15079"><pk_ticket>464482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>08:55:39</th_created><val_days_resolution>5.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA SOROLL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15080"><pk_ticket>464516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>09:16:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15081"><pk_ticket>464562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>09:47:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15082"><pk_ticket>464567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>09:49:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15083"><pk_ticket>464689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>10:54:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15084"><pk_ticket>464789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>11:40:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO DINERS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15085"><pk_ticket>464934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>12:49:42</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO GATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15086"><pk_ticket>464941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>12:52:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15087"><pk_ticket>464955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>12:59:41</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15088"><pk_ticket>465011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>13:27:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15089"><pk_ticket>465036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>13:42:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA TS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15090"><pk_ticket>465051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>13:55:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15091"><pk_ticket>465071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>14:16:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15092"><pk_ticket>465084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>14:47:24</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AFEGIR PERSONES CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15093"><pk_ticket>465127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>17:19:36</th_created><val_days_resolution>9.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA QUEIXA PLAGA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15094"><pk_ticket>465133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>17:27:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15095"><pk_ticket>465155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>19:25:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15096"><pk_ticket>465156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-16T00:00:00</td_created><th_created>19:27:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15097"><pk_ticket>465162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-17T00:00:00</td_created><th_created>00:29:39</th_created><val_days_resolution>7.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15098"><pk_ticket>465165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-17T00:00:00</td_created><th_created>11:08:39</th_created><val_days_resolution>8.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15099"><pk_ticket>465173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-18T00:00:00</td_created><th_created>12:14:39</th_created><val_days_resolution>8.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15100"><pk_ticket>465178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-18T00:00:00</td_created><th_created>18:10:37</th_created><val_days_resolution>4.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15101"><pk_ticket>465184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>07:25:40</th_created><val_days_resolution>4.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO CENTRE TANCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15102"><pk_ticket>465187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>08:08:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15103"><pk_ticket>465189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>08:11:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15104"><pk_ticket>465195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>08:22:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15105"><pk_ticket>465200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>08:37:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15106"><pk_ticket>465206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>08:43:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15107"><pk_ticket>465210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>08:44:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGSITRE DEPENDENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15108"><pk_ticket>465255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>09:16:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15109"><pk_ticket>465342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>09:56:40</th_created><val_days_resolution>7.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME ESTRANGERIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15110"><pk_ticket>465365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>10:06:36</th_created><val_days_resolution>18.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15111"><pk_ticket>465647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEM ESPORTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15112"><pk_ticket>465706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:06:00</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15113"><pk_ticket>465716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:09:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15114"><pk_ticket>465737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:13:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15115"><pk_ticket>465750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:20:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇES CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15116"><pk_ticket>465753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:21:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15117"><pk_ticket>465797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:38:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTACIO ESPORTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15118"><pk_ticket>465809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>12:44:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15119"><pk_ticket>465869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>13:07:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15120"><pk_ticket>465904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>13:26:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15121"><pk_ticket>465930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>13:35:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15122"><pk_ticket>465935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>13:38:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15123"><pk_ticket>465957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>13:47:36</th_created><val_days_resolution>6.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15124"><pk_ticket>466048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>15:26:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15125"><pk_ticket>466050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>15:29:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15126"><pk_ticket>466073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>16:26:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CAIGUADA CARRER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15127"><pk_ticket>466074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>16:28:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIIVIT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15128"><pk_ticket>466076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>16:40:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15129"><pk_ticket>466093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>17:12:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPONSABILITAT PATRIMONIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15130"><pk_ticket>466094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>17:15:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15131"><pk_ticket>466096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>17:16:24</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15132"><pk_ticket>466139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-19T00:00:00</td_created><th_created>19:27:44</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15133"><pk_ticket>466158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>07:13:36</th_created><val_days_resolution>2.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15134"><pk_ticket>466225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>09:16:39</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15135"><pk_ticket>466234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>09:19:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTACIO AJUT MENJAR MODIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15136"><pk_ticket>466295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>09:50:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15137"><pk_ticket>466308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>10:01:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15138"><pk_ticket>466322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>10:06:40</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANÇA AIRE ACONDICIONAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15139"><pk_ticket>466445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>10:58:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15140"><pk_ticket>466448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>11:00:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15141"><pk_ticket>466548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>11:36:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLACES CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15142"><pk_ticket>466552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>11:37:40</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15143"><pk_ticket>466670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>12:22:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15144"><pk_ticket>466698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>12:36:37</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15145"><pk_ticket>466706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>12:39:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15146"><pk_ticket>466764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:07:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG ARXIU MUNICIPAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15147"><pk_ticket>466781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:13:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA ARXIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15148"><pk_ticket>466802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:22:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15149"><pk_ticket>466807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:23:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO NO PUBLICITAT ELECCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15150"><pk_ticket>466813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:25:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15151"><pk_ticket>466841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:43:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15152"><pk_ticket>466863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>13:50:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESPAIS MUNICIPALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15153"><pk_ticket>466884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>14:07:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BEQUES BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15154"><pk_ticket>466953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>16:05:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15155"><pk_ticket>466967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>16:27:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15156"><pk_ticket>467001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>17:15:36</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HABITATGE SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15157"><pk_ticket>467007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>17:31:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15158"><pk_ticket>467031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-20T00:00:00</td_created><th_created>18:27:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CERT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15159"><pk_ticket>467105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>09:12:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15160"><pk_ticket>467113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>09:16:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15161"><pk_ticket>467138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>09:28:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DIRECCIO FISCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15162"><pk_ticket>467142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>09:29:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15163"><pk_ticket>467170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>09:46:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15164"><pk_ticket>467249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>10:20:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15165"><pk_ticket>467255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>10:24:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15166"><pk_ticket>467313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>10:47:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15167"><pk_ticket>467350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>11:05:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15168"><pk_ticket>467353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>11:07:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL·LEGACIO MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15169"><pk_ticket>467358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>11:08:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15170"><pk_ticket>467389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>11:23:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15171"><pk_ticket>467456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>11:51:41</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15172"><pk_ticket>467455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>11:51:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15173"><pk_ticket>467491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>12:07:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATUR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15174"><pk_ticket>467506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>12:14:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15175"><pk_ticket>467532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>12:23:44</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15176"><pk_ticket>467604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>12:51:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15177"><pk_ticket>467646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>13:13:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15178"><pk_ticket>467647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>13:13:37</th_created><val_days_resolution>1.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15179"><pk_ticket>467739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>14:14:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15180"><pk_ticket>467755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>14:40:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15181"><pk_ticket>467760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>14:58:36</th_created><val_days_resolution>5.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ACTIVITAT FISICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15182"><pk_ticket>467770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>15:38:36</th_created><val_days_resolution>8.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15183"><pk_ticket>467772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>15:42:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15184"><pk_ticket>467778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>15:57:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CLONE - INCIDENCIA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15185"><pk_ticket>467787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>16:11:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15186"><pk_ticket>467813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>17:21:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15187"><pk_ticket>467814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>17:23:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15188"><pk_ticket>467838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>18:38:37</th_created><val_days_resolution>5.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15189"><pk_ticket>467840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>18:50:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROPAGANDA ELECTORAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15190"><pk_ticket>467850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-21T00:00:00</td_created><th_created>19:44:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15191"><pk_ticket>467859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>02:15:39</th_created><val_days_resolution>1.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT 2A MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15192"><pk_ticket>467860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>08:03:37</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>GROOVE 21: El empotrable de suelo para exteriores para iluminación arquitectural</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="15193"><pk_ticket>467878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>08:35:36</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SESSIO INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15194"><pk_ticket>467884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>08:43:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15195"><pk_ticket>467892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>08:59:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15196"><pk_ticket>467930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>09:24:36</th_created><val_days_resolution>1.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA LABORAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15197"><pk_ticket>467953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>09:40:40</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONVOC TECNIC MITJA TURISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15198"><pk_ticket>468028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>10:15:40</th_created><val_days_resolution>1.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA DILIGENCIA EMBARGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15199"><pk_ticket>468042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>10:23:38</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANEJAMENT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15200"><pk_ticket>468099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>10:49:32</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA PARTIT POLITIC</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15201"><pk_ticket>468208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>11:35:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15202"><pk_ticket>468277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>12:02:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15203"><pk_ticket>468306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>9.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15204"><pk_ticket>468322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>12:23:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15205"><pk_ticket>468392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>12:59:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15206"><pk_ticket>468448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>13:29:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15207"><pk_ticket>468522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>14:54:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOU USUARI CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15208"><pk_ticket>468526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>15:05:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15209"><pk_ticket>468530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>15:16:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL ESTADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15210"><pk_ticket>468533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>15:32:20</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>BAIXA REGISTRE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15211"><pk_ticket>468534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>15:35:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15212"><pk_ticket>468538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>15:43:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15213"><pk_ticket>468545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>15:56:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15214"><pk_ticket>468552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>16:14:47</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15215"><pk_ticket>468554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>16:15:41</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTA MAJOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15216"><pk_ticket>468559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>16:32:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15217"><pk_ticket>468566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>16:46:37</th_created><val_days_resolution>3.86</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CERTIFICAT ESTAT CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15218"><pk_ticket>468567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>16:46:37</th_created><val_days_resolution>3.89</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CERTIFICAT ESTAT CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15219"><pk_ticket>468568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>16:47:36</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT ESTAT CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15220"><pk_ticket>468619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-22T00:00:00</td_created><th_created>23:45:39</th_created><val_days_resolution>5.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15221"><pk_ticket>468633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>08:52:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15222"><pk_ticket>468691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>09:35:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15223"><pk_ticket>468693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>09:37:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15224"><pk_ticket>468710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>09:43:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEUTE TRIBUTARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15225"><pk_ticket>468772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>10:23:49</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15226"><pk_ticket>468786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>10:32:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15227"><pk_ticket>468790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>10:33:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15228"><pk_ticket>468822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>10:50:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ALIMENTS MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15229"><pk_ticket>468830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>10:55:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15230"><pk_ticket>468845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>11:02:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15231"><pk_ticket>468871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>11:20:41</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15232"><pk_ticket>468894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>11:37:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15233"><pk_ticket>468969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>12:18:40</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARXIU MUNICIPAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15234"><pk_ticket>469022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>12:43:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15235"><pk_ticket>469037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>12:56:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15236"><pk_ticket>469047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>13:08:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15237"><pk_ticket>469071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>13:23:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15238"><pk_ticket>469118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>13:57:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15239"><pk_ticket>469122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>14:02:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15240"><pk_ticket>469127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>14:06:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15241"><pk_ticket>469135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>14:18:45</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15242"><pk_ticket>469148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>14:44:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15243"><pk_ticket>469178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-23T00:00:00</td_created><th_created>17:03:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ISNCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15244"><pk_ticket>469199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-24T00:00:00</td_created><th_created>19:57:39</th_created><val_days_resolution>7.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15245"><pk_ticket>469200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-24T00:00:00</td_created><th_created>20:51:38</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15246"><pk_ticket>469213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-25T00:00:00</td_created><th_created>21:30:38</th_created><val_days_resolution>5.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15247"><pk_ticket>469214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-25T00:00:00</td_created><th_created>21:52:36</th_created><val_days_resolution>3.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15248"><pk_ticket>469232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>08:32:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15249"><pk_ticket>469264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>09:11:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15250"><pk_ticket>469266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>09:12:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15251"><pk_ticket>469276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>09:15:36</th_created><val_days_resolution>8.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE ESPORTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15252"><pk_ticket>469383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>10:06:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15253"><pk_ticket>469396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>10:13:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA DOCUMENT ARMES AIRE COMPRIMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15254"><pk_ticket>469486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>10:56:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15255"><pk_ticket>469509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>11:04:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15256"><pk_ticket>469543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>11:20:36</th_created><val_days_resolution>6.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15257"><pk_ticket>469564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>11:29:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS MANTENIMENT BICICLETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15258"><pk_ticket>469586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>11:39:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15259"><pk_ticket>469653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>12:11:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15260"><pk_ticket>469713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>12:36:36</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADOR CANVI DOMICILI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15261"><pk_ticket>469757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>12:54:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15262"><pk_ticket>469811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:12:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15263"><pk_ticket>469813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:13:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15264"><pk_ticket>469821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:17:39</th_created><val_days_resolution>3.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15265"><pk_ticket>469822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:17:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15266"><pk_ticket>469845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:31:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT HPO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15267"><pk_ticket>469849</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:32:00</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15268"><pk_ticket>469856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:35:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15269"><pk_ticket>469858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>13:37:43</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15270"><pk_ticket>469906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>14:10:55</th_created><val_days_resolution>12.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15271"><pk_ticket>469920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>14:32:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15272"><pk_ticket>469944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>15:22:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15273"><pk_ticket>469947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>15:33:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15274"><pk_ticket>469954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>15:58:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15275"><pk_ticket>469956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>16:04:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OTORGAMENT AUTORITZACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15276"><pk_ticket>469992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-26T00:00:00</td_created><th_created>18:02:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLACA ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15277"><pk_ticket>470071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>09:24:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15278"><pk_ticket>470128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>09:52:19</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15279"><pk_ticket>470137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>09:56:38</th_created><val_days_resolution>3.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU RESIDENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15280"><pk_ticket>470222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>10:41:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT CORRENT DEUTES MUNICIPALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15281"><pk_ticket>470232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>10:46:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15282"><pk_ticket>470275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>11:11:37</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15283"><pk_ticket>470349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>11:41:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES APORTACIO DOCUMENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15284"><pk_ticket>470353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>11:43:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15285"><pk_ticket>470380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>11:53:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE CIVIC PALMIRA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15286"><pk_ticket>470381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>11:53:36</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15287"><pk_ticket>470401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:02:39</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REFUGIATS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15288"><pk_ticket>470418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:07:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15289"><pk_ticket>470458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:24:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15290"><pk_ticket>470481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:31:28</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15291"><pk_ticket>470491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:36:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CERT TREBALLS REALITZATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15292"><pk_ticket>470510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:46:36</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15293"><pk_ticket>470541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15294"><pk_ticket>470579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>13:16:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15295"><pk_ticket>470582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>13:17:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15296"><pk_ticket>470593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>13:23:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15297"><pk_ticket>470611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>13:33:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTES MUNICIPALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15298"><pk_ticket>470612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>13:33:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15299"><pk_ticket>470623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>13:43:45</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT COMPATIBILITAT URBANISTICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15300"><pk_ticket>470699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>15:31:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER EDUCACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15301"><pk_ticket>470711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>16:28:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15302"><pk_ticket>470712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>16:33:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15303"><pk_ticket>470715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>16:41:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15304"><pk_ticket>470719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>16:49:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15305"><pk_ticket>470724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>17:07:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15306"><pk_ticket>470774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-27T00:00:00</td_created><th_created>23:20:36</th_created><val_days_resolution>3.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15307"><pk_ticket>470775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>07:15:37</th_created><val_days_resolution>5.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO DADES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15308"><pk_ticket>470908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>09:57:42</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DNI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15309"><pk_ticket>470912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>09:58:38</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DNI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15310"><pk_ticket>470963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>10:26:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15311"><pk_ticket>471004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>10:44:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15312"><pk_ticket>471009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>10:47:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15313"><pk_ticket>471013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>10:50:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES PUIG MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15314"><pk_ticket>471022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>10:53:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO ACCIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15315"><pk_ticket>471024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>10:54:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15316"><pk_ticket>471050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>11:06:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15317"><pk_ticket>471058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>11:11:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15318"><pk_ticket>471093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>11:25:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO FILMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15319"><pk_ticket>471124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>11:38:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15320"><pk_ticket>471130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>11:41:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15321"><pk_ticket>471143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>11:49:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU INFORMATICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15322"><pk_ticket>471339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>13:12:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15323"><pk_ticket>471432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>14:03:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15324"><pk_ticket>471440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>14:11:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15325"><pk_ticket>471445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>14:17:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA AUTORITZACIO SANITARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15326"><pk_ticket>471460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>14:39:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15327"><pk_ticket>471482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>15:11:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15328"><pk_ticket>471489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>15:24:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15329"><pk_ticket>471497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>15:39:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15330"><pk_ticket>471500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>15:45:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15331"><pk_ticket>471507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>16:09:33</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15332"><pk_ticket>471524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>17:15:14</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15333"><pk_ticket>471536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>18:00:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15334"><pk_ticket>471542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-28T00:00:00</td_created><th_created>18:26:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15335"><pk_ticket>471560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>07:55:39</th_created><val_days_resolution>5.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS OMIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15336"><pk_ticket>471562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>08:08:36</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>70 RT HP - ¡Nos preocupa la seguridad de los trabajadores e instalaciones!</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="15337"><pk_ticket>471598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:05:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15338"><pk_ticket>471605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:10:37</th_created><val_days_resolution>6.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ALIMENTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15339"><pk_ticket>471606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:11:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CLASE ESPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15340"><pk_ticket>471631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:27:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15341"><pk_ticket>471635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:30:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACOLLIDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15342"><pk_ticket>471666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:45:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HABITATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15343"><pk_ticket>471669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:46:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15344"><pk_ticket>471678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:52:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15345"><pk_ticket>471688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>09:57:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15346"><pk_ticket>471698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>10:01:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15347"><pk_ticket>471771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>10:36:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ELECTORAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15348"><pk_ticket>471790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>10:43:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15349"><pk_ticket>471968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>11:47:38</th_created><val_days_resolution>4.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CURSOS ANGLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15350"><pk_ticket>471988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>11:55:51</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15351"><pk_ticket>472091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>12:37:20</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15352"><pk_ticket>472115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>12:45:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15353"><pk_ticket>472138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>12:55:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONFIRMAR RESIDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15354"><pk_ticket>472145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>12:59:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO IDCAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15355"><pk_ticket>472152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>13:02:04</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15356"><pk_ticket>472189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>13:23:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRUP CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15357"><pk_ticket>472282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>15:21:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15358"><pk_ticket>472292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>15:48:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST CONTRACTACIO MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15359"><pk_ticket>472294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>15:53:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CURS NATACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15360"><pk_ticket>472307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>16:31:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15361"><pk_ticket>472322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>17:44:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD CARTA PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15362"><pk_ticket>472324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>17:46:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15363"><pk_ticket>472350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>19:01:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15364"><pk_ticket>472352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>19:16:33</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15365"><pk_ticket>472356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-29T00:00:00</td_created><th_created>19:27:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15366"><pk_ticket>472386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>08:59:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15367"><pk_ticket>472398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>09:08:39</th_created><val_days_resolution>5.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IAE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15368"><pk_ticket>472403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>09:13:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15369"><pk_ticket>472429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>09:28:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15370"><pk_ticket>472514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>10:12:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15371"><pk_ticket>472590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>10:43:29</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15372"><pk_ticket>472619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>10:58:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15373"><pk_ticket>472649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>11:12:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15374"><pk_ticket>472650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>11:12:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD DECLARACIO NO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15375"><pk_ticket>472675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>11:24:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ASCENSORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15376"><pk_ticket>472767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>12:11:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT ITVM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15377"><pk_ticket>472863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>13:04:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15378"><pk_ticket>472871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>13:08:40</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRACTIQUES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15379"><pk_ticket>472915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>13:36:05</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15380"><pk_ticket>472957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>14:15:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO TIKET</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15381"><pk_ticket>472982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>15:10:38</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15382"><pk_ticket>472988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>15:42:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PROPIETAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15383"><pk_ticket>472997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>16:29:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15384"><pk_ticket>473013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>17:57:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC NEGATIU CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15385"><pk_ticket>473028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>18:43:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15386"><pk_ticket>473032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>18:58:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU BIBLIOTECA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15387"><pk_ticket>473041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-06-30T00:00:00</td_created><th_created>19:54:39</th_created><val_days_resolution>1.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ENTITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15388"><pk_ticket>473074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>08:09:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15389"><pk_ticket>473081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>08:28:37</th_created><val_days_resolution>4.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15390"><pk_ticket>473083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>08:30:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15391"><pk_ticket>473122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>09:19:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15392"><pk_ticket>473141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>09:29:41</th_created><val_days_resolution>3.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15393"><pk_ticket>473166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>09:42:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15394"><pk_ticket>473170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>09:43:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15395"><pk_ticket>473194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>09:55:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15396"><pk_ticket>473203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>10:01:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15397"><pk_ticket>473206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>10:02:38</th_created><val_days_resolution>3.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC ARMES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15398"><pk_ticket>473208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>10:03:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15399"><pk_ticket>473213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>10:06:36</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CEM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15400"><pk_ticket>473225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>10:10:39</th_created><val_days_resolution>3.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15401"><pk_ticket>473334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>11:09:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15402"><pk_ticket>473417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>11:58:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICLI CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15403"><pk_ticket>473421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>11:59:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15404"><pk_ticket>473443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>12:10:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15405"><pk_ticket>473512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>12:44:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15406"><pk_ticket>473556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>13:03:31</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15407"><pk_ticket>473596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>13:21:42</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO ENTITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15408"><pk_ticket>473609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>13:27:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIF SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15409"><pk_ticket>473616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>13:30:32</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15410"><pk_ticket>473643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>13:40:49</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AUTORITZACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15411"><pk_ticket>473669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>13:54:36</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15412"><pk_ticket>473681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:07:40</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15413"><pk_ticket>473685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:10:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15414"><pk_ticket>473692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:17:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15415"><pk_ticket>473700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:33:38</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRORROGA OCUPACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15416"><pk_ticket>473701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:34:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA RESIDENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15417"><pk_ticket>473702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:34:53</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15418"><pk_ticket>473706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>14:38:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PRATESPAIS DISTINTIU ZONA VERDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15419"><pk_ticket>473730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>15:44:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15420"><pk_ticket>473743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>16:11:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15421"><pk_ticket>473749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>16:23:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15422"><pk_ticket>473767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>17:10:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15423"><pk_ticket>473776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>17:35:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15424"><pk_ticket>473815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-03T00:00:00</td_created><th_created>19:50:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15425"><pk_ticket>473843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>08:25:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15426"><pk_ticket>473856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>08:54:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15427"><pk_ticket>473857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>08:55:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15428"><pk_ticket>473895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>09:18:36</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15429"><pk_ticket>473920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>09:30:26</th_created><val_days_resolution>8.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AUTORITZACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15430"><pk_ticket>473932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>09:37:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15431"><pk_ticket>473972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>09:57:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15432"><pk_ticket>473975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>09:57:38</th_created><val_days_resolution>4.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUT METROPOLITA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15433"><pk_ticket>473996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:04:14</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15434"><pk_ticket>474011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:12:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15435"><pk_ticket>474019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:15:17</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15436"><pk_ticket>474029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:19:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15437"><pk_ticket>474040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:25:40</th_created><val_days_resolution>4.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15438"><pk_ticket>474088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:44:38</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15439"><pk_ticket>474124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>10:58:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15440"><pk_ticket>474223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>11:37:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRAT ESPAIS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15441"><pk_ticket>474235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>11:48:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15442"><pk_ticket>474242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>11:50:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15443"><pk_ticket>474290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>12:10:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSESORAMENT GRAU DE DEPENDENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15444"><pk_ticket>474321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>12:21:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15445"><pk_ticket>474449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>13:12:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15446"><pk_ticket>474504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>13:42:38</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15447"><pk_ticket>474528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>13:52:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15448"><pk_ticket>474542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>13:59:39</th_created><val_days_resolution>1.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15449"><pk_ticket>474579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>14:55:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15450"><pk_ticket>474581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>14:59:51</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15451"><pk_ticket>474588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>15:16:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15452"><pk_ticket>474591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>15:21:07</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15453"><pk_ticket>474616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>17:15:16</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15454"><pk_ticket>474620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>17:20:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15455"><pk_ticket>474621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>17:21:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15456"><pk_ticket>474641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>18:31:57</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15457"><pk_ticket>474652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-04T00:00:00</td_created><th_created>19:10:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15458"><pk_ticket>474681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>08:36:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15459"><pk_ticket>474826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>10:07:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IMPOST ACTIVITATS ECONOMIQUES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15460"><pk_ticket>474829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>10:09:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALATA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15461"><pk_ticket>474853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>10:25:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERRENY</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15462"><pk_ticket>474855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>10:27:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15463"><pk_ticket>474916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>10:58:36</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL VELA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15464"><pk_ticket>474936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>11:09:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>DUBTE INSCRIPCIO CASAL ESTIU FORA DE TERMINI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15465"><pk_ticket>475078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>12:12:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15466"><pk_ticket>475122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>12:32:39</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSPECCIO SANITARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15467"><pk_ticket>475123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>12:32:42</th_created><val_days_resolution>2.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15468"><pk_ticket>475126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>12:34:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15469"><pk_ticket>475200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:07:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15470"><pk_ticket>475203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:10:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15471"><pk_ticket>475206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:10:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15472"><pk_ticket>475242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:26:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15473"><pk_ticket>475266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:36:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15474"><pk_ticket>475272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:38:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15475"><pk_ticket>475320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>13:59:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15476"><pk_ticket>475353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>15:47:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15477"><pk_ticket>475359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>16:01:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERTICIO POLIESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15478"><pk_ticket>475360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>16:02:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TALL CARRER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15479"><pk_ticket>475362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>16:03:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERTICIO TAULES I CADIRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15480"><pk_ticket>475367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>16:12:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBEVNCIO EDUCACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15481"><pk_ticket>475370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>16:37:10</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTFICACIO SUBVENCIO</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15482"><pk_ticket>475372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>16:52:39</th_created><val_days_resolution>8.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15483"><pk_ticket>475379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>17:22:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15484"><pk_ticket>475392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>18:17:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO AMPA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15485"><pk_ticket>475398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-05T00:00:00</td_created><th_created>18:57:39</th_created><val_days_resolution>7.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15486"><pk_ticket>475420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SL713+PL - Diseño minimalista y altas prestaciones para oficinas de prestigio</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="15487"><pk_ticket>475427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>08:21:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15488"><pk_ticket>475440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>08:48:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15489"><pk_ticket>475501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>09:27:42</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15490"><pk_ticket>475504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>09:28:39</th_created><val_days_resolution>5.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15491"><pk_ticket>475535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>09:44:44</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15492"><pk_ticket>475541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>09:48:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15493"><pk_ticket>475546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>09:56:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15494"><pk_ticket>475572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>10:11:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15495"><pk_ticket>475601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>10:22:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15496"><pk_ticket>475606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>10:24:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15497"><pk_ticket>475686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>10:57:36</th_created><val_days_resolution>4.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO PER AJT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="15498"><pk_ticket>475770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>11:36:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15499"><pk_ticket>475790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>11:45:36</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DEVOL FIANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15500"><pk_ticket>475808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>11:53:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15501"><pk_ticket>475811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>11:54:42</th_created><val_days_resolution>6.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15502"><pk_ticket>475882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>12:25:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15503"><pk_ticket>475909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>12:39:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI US</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15504"><pk_ticket>475924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>12:45:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15505"><pk_ticket>475947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>12:54:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15506"><pk_ticket>475978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>13:11:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEPENDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15507"><pk_ticket>476010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>13:29:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORMACIO ARRELAMENT SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15508"><pk_ticket>476012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>13:31:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15509"><pk_ticket>476024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>13:42:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15510"><pk_ticket>476026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>13:43:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15511"><pk_ticket>476045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>13:55:42</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO AMPA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15512"><pk_ticket>476052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>14:01:02</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15513"><pk_ticket>476063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>14:21:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS SANCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15514"><pk_ticket>476064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>14:23:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15515"><pk_ticket>476077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>14:48:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15516"><pk_ticket>476086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>15:12:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15517"><pk_ticket>476101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>16:01:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15518"><pk_ticket>476105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>16:19:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIU A LA TEVA FAMILIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15519"><pk_ticket>476107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>16:29:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15520"><pk_ticket>476110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>16:38:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CREAR ANOTACIO REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15521"><pk_ticket>476114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>17:01:08</th_created><val_days_resolution>7.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA TRANSIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15522"><pk_ticket>476127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>18:01:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15523"><pk_ticket>476131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>18:10:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15524"><pk_ticket>476134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>18:24:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15525"><pk_ticket>476135</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>18:26:49</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15526"><pk_ticket>476142</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>19:30:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15527"><pk_ticket>476145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>20:14:39</th_created><val_days_resolution>6.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA AUTOBUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15528"><pk_ticket>476148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-06T00:00:00</td_created><th_created>21:32:36</th_created><val_days_resolution>4.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15529"><pk_ticket>476153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>08:11:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS REGISTRE MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15530"><pk_ticket>476204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>09:24:40</th_created><val_days_resolution>5.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US EDIFICI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15531"><pk_ticket>476213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>09:29:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR TRAMIT QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15532"><pk_ticket>476248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>09:52:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VIRTUAL TS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15533"><pk_ticket>476262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>10:04:24</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15534"><pk_ticket>476293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>10:24:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15535"><pk_ticket>476297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>10:26:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15536"><pk_ticket>476376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>11:14:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15537"><pk_ticket>476396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>11:24:40</th_created><val_days_resolution>3.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15538"><pk_ticket>476411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>11:33:38</th_created><val_days_resolution>3.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15539"><pk_ticket>476420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>11:40:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15540"><pk_ticket>476421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>11:41:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15541"><pk_ticket>476432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>11:46:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15542"><pk_ticket>476486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>12:12:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15543"><pk_ticket>476502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>12:21:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT XAPA CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15544"><pk_ticket>476546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>12:45:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT XAPA CENS ANIMAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15545"><pk_ticket>476568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15546"><pk_ticket>476603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>13:15:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15547"><pk_ticket>476614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>13:22:42</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANCELAR DADES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15548"><pk_ticket>476615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>13:23:39</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CANCELAR DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15549"><pk_ticket>476678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>14:21:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15550"><pk_ticket>476698</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>14:57:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO AMPA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15551"><pk_ticket>476702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>15:16:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15552"><pk_ticket>476726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>17:53:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15553"><pk_ticket>476741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>18:44:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15554"><pk_ticket>476755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-07T00:00:00</td_created><th_created>19:43:38</th_created><val_days_resolution>6.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA TREBALL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15555"><pk_ticket>476757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-08T00:00:00</td_created><th_created>09:05:39</th_created><val_days_resolution>6.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15556"><pk_ticket>476765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-08T00:00:00</td_created><th_created>18:42:38</th_created><val_days_resolution>6.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15557"><pk_ticket>476775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>07:34:39</th_created><val_days_resolution>7.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15558"><pk_ticket>476778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>08:08:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT RESERVADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15559"><pk_ticket>476785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>08:26:39</th_created><val_days_resolution>7.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15560"><pk_ticket>476795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>08:44:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU INFORMATIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15561"><pk_ticket>476818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>09:13:36</th_created><val_days_resolution>7.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15562"><pk_ticket>476826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>09:19:36</th_created><val_days_resolution>6.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15563"><pk_ticket>476856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>09:40:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TARGETA APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15564"><pk_ticket>476886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>10:01:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15565"><pk_ticket>477046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>11:24:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC NEGATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15566"><pk_ticket>477090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>11:47:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15567"><pk_ticket>477217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>12:54:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15568"><pk_ticket>477251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>13:09:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15569"><pk_ticket>477258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>13:14:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MISSATGE CONFIRMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15570"><pk_ticket>477305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>13:46:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15571"><pk_ticket>477312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>13:53:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15572"><pk_ticket>477335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>14:18:02</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15573"><pk_ticket>477352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>14:38:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15574"><pk_ticket>477356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>14:47:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO TELF IDCAT MOBIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15575"><pk_ticket>477368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>15:18:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15576"><pk_ticket>477383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>16:10:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15577"><pk_ticket>477384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>16:11:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15578"><pk_ticket>477407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>17:05:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15579"><pk_ticket>477411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>17:20:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15580"><pk_ticket>477417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>17:42:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15581"><pk_ticket>477430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-10T00:00:00</td_created><th_created>18:09:38</th_created><val_days_resolution>8.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15582"><pk_ticket>477471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>08:30:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15583"><pk_ticket>477472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>08:32:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15584"><pk_ticket>477739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>10:47:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS MUNICIPALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15585"><pk_ticket>478029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>13:06:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARQUING</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15586"><pk_ticket>478097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>13:50:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15587"><pk_ticket>478098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>13:50:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15588"><pk_ticket>478122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>14:06:39</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15589"><pk_ticket>478136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>14:27:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15590"><pk_ticket>478191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-11T00:00:00</td_created><th_created>16:44:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRIMERA OCUPACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15591"><pk_ticket>478249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>08:41:39</th_created><val_days_resolution>6.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES FISCALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15592"><pk_ticket>478388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>10:19:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15593"><pk_ticket>478408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>10:30:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15594"><pk_ticket>478458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>10:54:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15595"><pk_ticket>478500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>11:14:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15596"><pk_ticket>478536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>11:26:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15597"><pk_ticket>478551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>11:33:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15598"><pk_ticket>478613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>12:08:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO PRESUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15599"><pk_ticket>478639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>12:20:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15600"><pk_ticket>478723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>13:04:38</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15601"><pk_ticket>478811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>14:01:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS ESTIU CONSULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15602"><pk_ticket>478826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>14:17:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15603"><pk_ticket>478837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>14:31:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA CONTENIDORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15604"><pk_ticket>478846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>14:46:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT PRIMERA OCUPACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15605"><pk_ticket>478848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>15:01:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15606"><pk_ticket>478851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>15:14:28</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15607"><pk_ticket>478856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>15:20:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>REBUT GIMNAS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15608"><pk_ticket>478868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>16:18:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15609"><pk_ticket>478869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>16:30:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO SUBVENCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15610"><pk_ticket>478872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>16:48:36</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15611"><pk_ticket>478883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>17:26:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15612"><pk_ticket>478888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>17:55:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TITULARITAT CARTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15613"><pk_ticket>478893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>18:20:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15614"><pk_ticket>478895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-12T00:00:00</td_created><th_created>18:28:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FORMULARI BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15615"><pk_ticket>478954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>09:11:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15616"><pk_ticket>478990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>09:31:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PRORRATEIG IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15617"><pk_ticket>479014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>09:51:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15618"><pk_ticket>479031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>10:00:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15619"><pk_ticket>479054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>10:10:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15620"><pk_ticket>479103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>10:33:38</th_created><val_days_resolution>4.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15621"><pk_ticket>479150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>11:03:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARREGA TRIBUTARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15622"><pk_ticket>479181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>11:22:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15623"><pk_ticket>479230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>11:52:38</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15624"><pk_ticket>479240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>11:58:17</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA PDF</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15625"><pk_ticket>479254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>12:03:36</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES SEU ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15626"><pk_ticket>479275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>12:18:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15627"><pk_ticket>479332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>12:49:36</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15628"><pk_ticket>479352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>12:58:50</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CREDITOR</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15629"><pk_ticket>479402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>13:31:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15630"><pk_ticket>479484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>15:38:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15631"><pk_ticket>479485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>15:42:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAVE PIN</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15632"><pk_ticket>479486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>15:42:36</th_created><val_days_resolution>4.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CIAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15633"><pk_ticket>479487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>15:51:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15634"><pk_ticket>479504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>17:28:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15635"><pk_ticket>479513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>18:08:38</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15636"><pk_ticket>479518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>18:34:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15637"><pk_ticket>479530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>19:20:38</th_created><val_days_resolution>7.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO FORMACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15638"><pk_ticket>479534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-13T00:00:00</td_created><th_created>19:25:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15639"><pk_ticket>479544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>03:43:36</th_created><val_days_resolution>19.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15640"><pk_ticket>479545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>03:45:39</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15641"><pk_ticket>479555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>08:27:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15642"><pk_ticket>479635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>09:49:03</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15643"><pk_ticket>479646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>09:54:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15644"><pk_ticket>479651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>09:57:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15645"><pk_ticket>479665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>10:08:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15646"><pk_ticket>479676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>10:15:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15647"><pk_ticket>479688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>10:22:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT REGISTRE ENTITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15648"><pk_ticket>479696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>10:29:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15649"><pk_ticket>479766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>11:03:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15650"><pk_ticket>479805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>11:28:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT TRAMITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15651"><pk_ticket>479806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>11:28:45</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15652"><pk_ticket>479858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>12:02:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15653"><pk_ticket>479915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>12:31:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VEINAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15654"><pk_ticket>479935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>12:42:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15655"><pk_ticket>480006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>13:31:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLACES CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15656"><pk_ticket>480037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>14:01:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15657"><pk_ticket>480039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>14:04:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15658"><pk_ticket>480067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>15:43:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15659"><pk_ticket>480086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>17:19:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15660"><pk_ticket>480090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-14T00:00:00</td_created><th_created>17:59:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15661"><pk_ticket>480116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-16T00:00:00</td_created><th_created>12:38:36</th_created><val_days_resolution>3.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15662"><pk_ticket>480123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-16T00:00:00</td_created><th_created>22:57:36</th_created><val_days_resolution>3.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15663"><pk_ticket>480131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>08:33:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICLI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15664"><pk_ticket>480200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>09:49:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRINSPCIO ACTIVITATS NATACIO CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15665"><pk_ticket>480213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>09:54:38</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA TERCER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15666"><pk_ticket>480227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>09:59:36</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15667"><pk_ticket>480239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>10:06:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15668"><pk_ticket>480262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>10:17:40</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISTICA PLAQUES SOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15669"><pk_ticket>480324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>10:46:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA DOMICLIACIO TRIBUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15670"><pk_ticket>480476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>12:01:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU NENS 5 I 6 ANYS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15671"><pk_ticket>480505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>12:17:36</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ELECTORAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15672"><pk_ticket>480585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>12:53:36</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASAL NATACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15673"><pk_ticket>480600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>12:59:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15674"><pk_ticket>480659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>13:28:39</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBJECTES PERDUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15675"><pk_ticket>480709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>13:56:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPOSRTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15676"><pk_ticket>480732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>14:21:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO OMIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15677"><pk_ticket>480764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>15:58:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15678"><pk_ticket>480779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>17:10:47</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15679"><pk_ticket>480799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>18:21:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15680"><pk_ticket>480800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-17T00:00:00</td_created><th_created>18:23:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CURS NATACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15681"><pk_ticket>480842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>08:05:36</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15682"><pk_ticket>480843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>08:05:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OIAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15683"><pk_ticket>480855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>08:34:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15684"><pk_ticket>480871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>08:59:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15685"><pk_ticket>480923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>09:34:14</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DISTINTIU RESIDENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15686"><pk_ticket>480931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>09:40:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS REGISTRE ENTITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15687"><pk_ticket>480947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>09:50:51</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15688"><pk_ticket>480963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>09:59:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15689"><pk_ticket>480971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>10:04:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15690"><pk_ticket>480996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>10:14:40</th_created><val_days_resolution>5.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15691"><pk_ticket>480999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>10:15:47</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INFORME URBANISTIC ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15692"><pk_ticket>481057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>10:45:01</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15693"><pk_ticket>481092</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO CERTIFICAT DIGTIAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15694"><pk_ticket>481106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>11:10:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15695"><pk_ticket>481120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>11:18:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15696"><pk_ticket>481163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>11:39:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSBALE CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15697"><pk_ticket>481242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>12:17:39</th_created><val_days_resolution>3.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15698"><pk_ticket>481313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>12:46:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15699"><pk_ticket>481320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>12:49:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15700"><pk_ticket>481348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>13:02:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15701"><pk_ticket>481463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>14:28:36</th_created><val_days_resolution>6.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15702"><pk_ticket>481476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>15:08:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15703"><pk_ticket>481477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>15:10:36</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO ALTA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15704"><pk_ticket>481490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>16:01:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HABITATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15705"><pk_ticket>481494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>16:04:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT MENOR</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15706"><pk_ticket>481503</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>16:35:10</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15707"><pk_ticket>481515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>16:57:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MONEDER SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15708"><pk_ticket>481517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>17:03:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15709"><pk_ticket>481554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>21:02:36</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15710"><pk_ticket>481555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-18T00:00:00</td_created><th_created>22:44:39</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15711"><pk_ticket>481560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>01:25:36</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15712"><pk_ticket>481563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>06:50:36</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ALEGACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15713"><pk_ticket>481564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>08:04:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15714"><pk_ticket>481618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>09:20:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15715"><pk_ticket>481663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>09:44:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BONIFICACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15716"><pk_ticket>481674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>09:52:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ELECTORAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15717"><pk_ticket>481722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>10:16:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15718"><pk_ticket>481739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>10:27:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15719"><pk_ticket>481754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>10:32:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA SIGNAR INFORME URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15720"><pk_ticket>481777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>10:46:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15721"><pk_ticket>481808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>11:00:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15722"><pk_ticket>481842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>11:19:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15723"><pk_ticket>481893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>11:45:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARRELAMENT SOCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15724"><pk_ticket>481894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>11:45:31</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15725"><pk_ticket>481900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>11:48:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15726"><pk_ticket>481979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>12:30:02</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15727"><pk_ticket>482007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>12:42:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TELEFON SEGURETAT SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15728"><pk_ticket>482025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>12:48:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FILMACIO CARRER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15729"><pk_ticket>482114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>13:42:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15730"><pk_ticket>482174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>14:58:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15731"><pk_ticket>482183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>15:42:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15732"><pk_ticket>482199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>16:28:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15733"><pk_ticket>482205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>17:03:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT CARNET GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15734"><pk_ticket>482218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-19T00:00:00</td_created><th_created>17:53:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15735"><pk_ticket>482352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>09:56:39</th_created><val_days_resolution>2.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15736"><pk_ticket>482382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>10:16:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="15737"><pk_ticket>482394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>10:23:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15738"><pk_ticket>482403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>10:26:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15739"><pk_ticket>482404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>10:26:37</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT REGISTRE LLIC OBRES MENORS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15740"><pk_ticket>482421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>10:34:36</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15741"><pk_ticket>482447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>10:46:31</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15742"><pk_ticket>482498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>11:12:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15743"><pk_ticket>482518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>11:26:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15744"><pk_ticket>482530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>11:33:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15745"><pk_ticket>482565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>11:50:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15746"><pk_ticket>482597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>12:07:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICLI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15747"><pk_ticket>482828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>14:16:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15748"><pk_ticket>482847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>14:41:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15749"><pk_ticket>482856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>15:04:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15750"><pk_ticket>482858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>15:15:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15751"><pk_ticket>482878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>16:42:54</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15752"><pk_ticket>482880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>16:53:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15753"><pk_ticket>482882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>16:54:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15754"><pk_ticket>482888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>17:42:46</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECEPCIO SMS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15755"><pk_ticket>482907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>19:20:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA SOL·LICITUD DEPENDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15756"><pk_ticket>482911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-20T00:00:00</td_created><th_created>19:40:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15757"><pk_ticket>483024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>09:55:40</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Simulacre PAU del Centre d'Atenció Primària CAP Doctor Pujol i Capsada - 26-09-23</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="15758"><pk_ticket>483033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>10:03:38</th_created><val_days_resolution>2.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15759"><pk_ticket>483048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>10:15:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNCIACIO VOLUNTARIAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15760"><pk_ticket>483136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>10:59:38</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15761"><pk_ticket>483191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>11:31:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15762"><pk_ticket>483224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>11:50:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15763"><pk_ticket>483226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>11:50:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15764"><pk_ticket>483256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>12:04:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CULTURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15765"><pk_ticket>483292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>12:20:40</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO VENÇUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15766"><pk_ticket>483318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>12:34:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15767"><pk_ticket>483337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>12:43:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15768"><pk_ticket>483435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>13:53:15</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15769"><pk_ticket>483501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-21T00:00:00</td_created><th_created>17:02:18</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15770"><pk_ticket>483523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-22T00:00:00</td_created><th_created>01:09:40</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15771"><pk_ticket>483565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>09:01:16</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15772"><pk_ticket>483613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>09:29:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15773"><pk_ticket>483615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>09:29:37</th_created><val_days_resolution>2.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15774"><pk_ticket>483686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>10:01:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15775"><pk_ticket>483734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>10:24:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15776"><pk_ticket>483741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>10:28:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15777"><pk_ticket>483774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>10:47:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15778"><pk_ticket>483802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>11:01:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15779"><pk_ticket>483804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>11:02:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15780"><pk_ticket>483930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>11:59:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15781"><pk_ticket>483989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>12:23:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15782"><pk_ticket>484043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>12:47:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MATRIMONI CIVIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15783"><pk_ticket>484078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>13:06:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15784"><pk_ticket>484086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>13:09:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15785"><pk_ticket>484104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>13:19:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15786"><pk_ticket>484117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>13:27:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15787"><pk_ticket>484138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>13:42:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15788"><pk_ticket>484174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>14:18:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15789"><pk_ticket>484176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>14:21:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15790"><pk_ticket>484177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>14:24:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15791"><pk_ticket>484188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>14:43:14</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15792"><pk_ticket>484225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>16:29:39</th_created><val_days_resolution>4.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15793"><pk_ticket>484229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>16:45:36</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE CONTRACTISTA OBRA MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15794"><pk_ticket>484231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>16:51:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO CONTRACTISTA OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15795"><pk_ticket>484233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>16:58:40</th_created><val_days_resolution>3.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUM REGISTRE INF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15796"><pk_ticket>484240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>17:32:36</th_created><val_days_resolution>3.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15797"><pk_ticket>484249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>17:57:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15798"><pk_ticket>484264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>19:16:38</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SSB NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15799"><pk_ticket>484266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>19:23:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO BOTIGA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15800"><pk_ticket>484268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>19:33:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15801"><pk_ticket>484271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-24T00:00:00</td_created><th_created>21:56:36</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15802"><pk_ticket>484283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>08:11:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15803"><pk_ticket>484297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>08:42:25</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTA DOC INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15804"><pk_ticket>484397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>09:56:33</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15805"><pk_ticket>484401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>09:57:38</th_created><val_days_resolution>3.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXCEDENCIA ESTUDIS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15806"><pk_ticket>484435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>10:16:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15807"><pk_ticket>484450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>10:22:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15808"><pk_ticket>484617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>11:49:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15809"><pk_ticket>484625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>11:53:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15810"><pk_ticket>484647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>12:07:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15811"><pk_ticket>484675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>12:24:34</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLISTA ESPERA BRESSOL</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15812"><pk_ticket>484736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>13:01:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUVALUA LIQUIDACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15813"><pk_ticket>484738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>13:03:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRUA MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15814"><pk_ticket>484743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>13:06:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15815"><pk_ticket>484769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>13:19:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15816"><pk_ticket>484847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>14:39:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RODATGE VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15817"><pk_ticket>484868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>15:30:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15818"><pk_ticket>484902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>18:05:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15819"><pk_ticket>484908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>18:32:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15820"><pk_ticket>484910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>18:35:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15821"><pk_ticket>484920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>19:28:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15822"><pk_ticket>484923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-25T00:00:00</td_created><th_created>19:45:40</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPROVANT PAGA EXTRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15823"><pk_ticket>484979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>09:27:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15824"><pk_ticket>485089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>10:29:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15825"><pk_ticket>485190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>11:19:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15826"><pk_ticket>485203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>11:26:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15827"><pk_ticket>485217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>11:31:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15828"><pk_ticket>485344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>12:26:22</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES SEU ELETRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15829"><pk_ticket>485508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>13:54:38</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15830"><pk_ticket>485545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>14:26:56</th_created><val_days_resolution>12.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15831"><pk_ticket>485547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>14:34:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15832"><pk_ticket>485552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>14:41:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA MATRIMONI CIVIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15833"><pk_ticket>485563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>15:07:37</th_created><val_days_resolution>6.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA SERVEIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15834"><pk_ticket>485589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>16:37:40</th_created><val_days_resolution>4.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA PADRO S DOMICILI FIX</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15835"><pk_ticket>485595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>17:02:39</th_created><val_days_resolution>4.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TAXA PROCES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15836"><pk_ticket>485599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>17:23:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15837"><pk_ticket>485601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-26T00:00:00</td_created><th_created>17:31:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15838"><pk_ticket>485662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>09:12:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS GOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15839"><pk_ticket>485819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>11:02:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15840"><pk_ticket>485862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>11:33:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15841"><pk_ticket>485882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>11:44:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15842"><pk_ticket>485905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>11:54:38</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SUBVENCIO APAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15843"><pk_ticket>485951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>12:20:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15844"><pk_ticket>486000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>12:47:45</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15845"><pk_ticket>486005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>12:51:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15846"><pk_ticket>486069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>13:26:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15847"><pk_ticket>486172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>15:48:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15848"><pk_ticket>486173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>15:51:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15849"><pk_ticket>486189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>17:12:39</th_created><val_days_resolution>5.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15850"><pk_ticket>486214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>18:58:30</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI TRAMITAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15851"><pk_ticket>486218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>19:13:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15852"><pk_ticket>486219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-27T00:00:00</td_created><th_created>19:21:36</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT DELS MEUS EXPEDIENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15853"><pk_ticket>486234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>08:18:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA REGISTRE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15854"><pk_ticket>486244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>08:46:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15855"><pk_ticket>486252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>09:07:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO  VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15856"><pk_ticket>486258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>09:13:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15857"><pk_ticket>486276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>09:29:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15858"><pk_ticket>486284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>09:33:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15859"><pk_ticket>486319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>09:55:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15860"><pk_ticket>486337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>10:06:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15861"><pk_ticket>486341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>10:08:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VARIACIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15862"><pk_ticket>486410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>10:51:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15863"><pk_ticket>486428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>11:03:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DIRECCIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15864"><pk_ticket>486450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>11:22:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15865"><pk_ticket>486479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>11:39:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15866"><pk_ticket>486503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>11:52:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15867"><pk_ticket>486611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15868"><pk_ticket>486640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>13:22:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15869"><pk_ticket>486706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>16:20:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15870"><pk_ticket>486729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>19:28:27</th_created><val_days_resolution>2.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS NATACIO ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15871"><pk_ticket>486731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>19:42:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15872"><pk_ticket>486732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-28T00:00:00</td_created><th_created>19:42:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15873"><pk_ticket>486740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-29T00:00:00</td_created><th_created>16:34:38</th_created><val_days_resolution>6.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FRACCIONAMENT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15874"><pk_ticket>486748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-30T00:00:00</td_created><th_created>17:33:38</th_created><val_days_resolution>6.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBTENCIO REBUT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15875"><pk_ticket>486749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-30T00:00:00</td_created><th_created>20:46:36</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENEIRCA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15876"><pk_ticket>486750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-30T00:00:00</td_created><th_created>21:35:40</th_created><val_days_resolution>6.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA CORREU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15877"><pk_ticket>486751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>01:29:36</th_created><val_days_resolution>6.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15878"><pk_ticket>486757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>08:18:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15879"><pk_ticket>486770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>08:50:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15880"><pk_ticket>486775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>08:58:17</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15881"><pk_ticket>486845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>09:41:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NADO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15882"><pk_ticket>486849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>09:42:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15883"><pk_ticket>486880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>10:00:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA DE PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15884"><pk_ticket>486966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>10:54:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15885"><pk_ticket>487048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>11:47:27</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15886"><pk_ticket>487201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>12:59:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15887"><pk_ticket>487260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>13:30:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15888"><pk_ticket>487261</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>13:30:45</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR INSTANCIA GENERICA</txt_summary><val_time_spent>37</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15889"><pk_ticket>487311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>13:59:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15890"><pk_ticket>487327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>14:23:21</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD VARIACIONS IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15891"><pk_ticket>487334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>14:33:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15892"><pk_ticket>487347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>15:29:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15893"><pk_ticket>487348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>15:38:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15894"><pk_ticket>487349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>15:38:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUT ESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="15895"><pk_ticket>487350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>15:39:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15896"><pk_ticket>487355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>16:07:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA LLIÇENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15897"><pk_ticket>487357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>16:14:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LLIÇENCIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15898"><pk_ticket>487375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>17:09:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15899"><pk_ticket>487382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>17:28:44</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15900"><pk_ticket>487385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>17:41:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOLLS AIGUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15901"><pk_ticket>487397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>18:30:37</th_created><val_days_resolution>8.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15902"><pk_ticket>487399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>18:46:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15903"><pk_ticket>487401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>18:52:04</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15904"><pk_ticket>487403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>18:55:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO CANVI DOMICILI ALTRES ADMINISTRACIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15905"><pk_ticket>487412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-07-31T00:00:00</td_created><th_created>19:25:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA UNITAT ADMINISTRATIVA APORTACIO DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15906"><pk_ticket>487426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>08:21:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15907"><pk_ticket>487472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>5.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15908"><pk_ticket>487485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>09:40:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15909"><pk_ticket>487592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>11:01:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15910"><pk_ticket>487632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>11:29:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15911"><pk_ticket>487633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>11:30:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15912"><pk_ticket>487702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>12:08:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO PANEROLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15913"><pk_ticket>487703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>12:09:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15914"><pk_ticket>487888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>13:48:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15915"><pk_ticket>487916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>14:25:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15916"><pk_ticket>487930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>15:14:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15917"><pk_ticket>487978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>18:45:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15918"><pk_ticket>487980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>18:48:31</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15919"><pk_ticket>487981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>18:55:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15920"><pk_ticket>487989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-01T00:00:00</td_created><th_created>19:20:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15921"><pk_ticket>488057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>09:31:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15922"><pk_ticket>488084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>09:49:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15923"><pk_ticket>488091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>09:54:42</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>22</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15924"><pk_ticket>488120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>10:14:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15925"><pk_ticket>488195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>10:58:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15926"><pk_ticket>488200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>11:00:07</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EXEMPCIO IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15927"><pk_ticket>488201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>11:00:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15928"><pk_ticket>488233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>11:28:38</th_created><val_days_resolution>3.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS OMIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15929"><pk_ticket>488259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>11:51:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15930"><pk_ticket>488296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>12:25:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUNTAMENT BARCELONA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15931"><pk_ticket>488364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>13:25:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA VERDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15932"><pk_ticket>488425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>14:48:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC RECLAMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15933"><pk_ticket>488436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>15:50:40</th_created><val_days_resolution>10.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15934"><pk_ticket>488459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>17:44:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15935"><pk_ticket>488463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>18:07:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTORITZACIO REPRESENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15936"><pk_ticket>488478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>20:06:39</th_created><val_days_resolution>7.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15937"><pk_ticket>488480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-02T00:00:00</td_created><th_created>23:54:38</th_created><val_days_resolution>7.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="15938"><pk_ticket>488481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>00:19:37</th_created><val_days_resolution>7.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTICCIONS AIGUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15939"><pk_ticket>488486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>08:19:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15940"><pk_ticket>488551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>09:40:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15941"><pk_ticket>488558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>09:48:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERCA ESPAI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15942"><pk_ticket>488593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>10:16:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15943"><pk_ticket>488611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>10:33:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA IDCAT MBL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15944"><pk_ticket>488636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>10:51:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA IDCAT MBL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15945"><pk_ticket>488658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>11:08:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15946"><pk_ticket>488669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>11:13:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15947"><pk_ticket>488677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>11:19:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15948"><pk_ticket>488773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>12:18:36</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIT RECURS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15949"><pk_ticket>488784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>12:24:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15950"><pk_ticket>488790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>12:30:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15951"><pk_ticket>488829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>12:57:40</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT PLANOLS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15952"><pk_ticket>488830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>12:57:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15953"><pk_ticket>488838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>13:01:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15954"><pk_ticket>488866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>13:21:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15955"><pk_ticket>488893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>13:52:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPLAI INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15956"><pk_ticket>488911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>14:36:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA NATACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15957"><pk_ticket>488941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-03T00:00:00</td_created><th_created>17:13:38</th_created><val_days_resolution>8.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS RODATGE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15958"><pk_ticket>488978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>08:21:47</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15959"><pk_ticket>488984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>08:38:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15960"><pk_ticket>489042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>09:41:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ESTAT EXPEDIENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15961"><pk_ticket>489061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>09:58:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15962"><pk_ticket>489064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>10:03:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15963"><pk_ticket>489106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>10:48:04</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15964"><pk_ticket>489123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>11:00:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15965"><pk_ticket>489131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>11:05:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15966"><pk_ticket>489165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>11:28:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TREBALLADORA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15967"><pk_ticket>489220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>12:07:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15968"><pk_ticket>489267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>12:39:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15969"><pk_ticket>489395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>17:55:12</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SOL.LICTUD OFICINA DE CONSUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15970"><pk_ticket>489396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>18:11:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FORMULARI RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15971"><pk_ticket>489398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-04T00:00:00</td_created><th_created>18:20:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15972"><pk_ticket>489409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-05T00:00:00</td_created><th_created>17:40:38</th_created><val_days_resolution>6.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15973"><pk_ticket>489411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-05T00:00:00</td_created><th_created>19:04:41</th_created><val_days_resolution>6.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15974"><pk_ticket>489417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-06T00:00:00</td_created><th_created>20:15:36</th_created><val_days_resolution>5.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15975"><pk_ticket>489419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>08:05:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15976"><pk_ticket>489448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>08:59:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA CONSUMIDOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15977"><pk_ticket>489484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15978"><pk_ticket>489494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>09:35:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15979"><pk_ticket>489533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>10:01:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15980"><pk_ticket>489595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>10:46:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15981"><pk_ticket>489666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>11:34:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CANVI DE NOM PARQUING</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15982"><pk_ticket>489746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>12:16:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15983"><pk_ticket>489759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>12:20:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT APROFITAMENT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15984"><pk_ticket>489795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>12:42:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT DEVOLUCIO PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15985"><pk_ticket>489807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>12:50:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="15986"><pk_ticket>489831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>13:09:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15987"><pk_ticket>489834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>13:10:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15988"><pk_ticket>489955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>14:59:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PAGAMENT MULTA CIRCULACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="15989"><pk_ticket>489961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>15:27:35</th_created><val_days_resolution>5.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="15990"><pk_ticket>489963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>15:30:39</th_created><val_days_resolution>4.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT INFORME HABITATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15991"><pk_ticket>489984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>17:03:35</th_created><val_days_resolution>10.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15992"><pk_ticket>489986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-07T00:00:00</td_created><th_created>17:06:39</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="15993"><pk_ticket>490016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>08:18:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15994"><pk_ticket>490024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>08:48:00</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="15995"><pk_ticket>490092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>09:56:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="15996"><pk_ticket>490098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>10:00:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="15997"><pk_ticket>490120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>10:13:38</th_created><val_days_resolution>4.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="15998"><pk_ticket>490216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>11:05:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL HPO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="15999"><pk_ticket>490220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>11:06:38</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16000"><pk_ticket>490232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>11:12:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA HABITATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16001"><pk_ticket>490286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>11:43:14</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16002"><pk_ticket>490300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>11:50:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ESTAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16003"><pk_ticket>490319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>12:01:17</th_created><val_days_resolution>3.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE POLICIA LOCAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16004"><pk_ticket>490335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>12:08:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16005"><pk_ticket>490348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>12:17:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSETS DE PISCINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16006"><pk_ticket>490353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>12:19:37</th_created><val_days_resolution>3.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT MINUSVALID</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16007"><pk_ticket>490367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>12:28:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16008"><pk_ticket>490459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>13:37:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO EXPOSICIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16009"><pk_ticket>490461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>13:38:25</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16010"><pk_ticket>490467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>13:43:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16011"><pk_ticket>490473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>13:51:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16012"><pk_ticket>490479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>13:57:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT REBUT ESPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16013"><pk_ticket>490507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>14:34:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16014"><pk_ticket>490523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>15:20:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16015"><pk_ticket>490526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>15:49:38</th_created><val_days_resolution>4.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16016"><pk_ticket>490529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>15:59:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16017"><pk_ticket>490533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>16:20:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16018"><pk_ticket>490545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>17:22:38</th_created><val_days_resolution>5.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16019"><pk_ticket>490547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>18:00:52</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16020"><pk_ticket>490551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>18:23:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTFICAT COLECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16021"><pk_ticket>490555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-08T00:00:00</td_created><th_created>18:30:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16022"><pk_ticket>490587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>09:01:35</th_created><val_days_resolution>5.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16023"><pk_ticket>490628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>09:37:37</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CANVI TITULARITAT TRIBUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16024"><pk_ticket>490677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>10:13:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16025"><pk_ticket>490680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>10:15:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16026"><pk_ticket>490728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>10:53:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16027"><pk_ticket>490756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>11:19:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16028"><pk_ticket>490765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>11:26:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16029"><pk_ticket>490779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>11:39:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16030"><pk_ticket>490834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>12:18:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16031"><pk_ticket>490842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>12:24:58</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUAPCIO PLATJA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16032"><pk_ticket>490856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>12:32:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16033"><pk_ticket>490857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>12:33:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENT GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16034"><pk_ticket>490982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>14:57:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ESPAI NATURAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16035"><pk_ticket>490991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-09T00:00:00</td_created><th_created>16:34:23</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO FESTA MAJOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16036"><pk_ticket>491093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>09:48:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16037"><pk_ticket>491145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>10:36:31</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16038"><pk_ticket>491289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>12:18:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16039"><pk_ticket>491399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>13:54:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA FESTA MAJOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16040"><pk_ticket>491403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>14:05:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16041"><pk_ticket>491447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>19:13:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16042"><pk_ticket>491450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-10T00:00:00</td_created><th_created>19:43:40</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16043"><pk_ticket>491474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>09:02:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16044"><pk_ticket>491494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>09:23:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ESTAT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16045"><pk_ticket>491498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>09:26:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16046"><pk_ticket>491499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>09:26:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16047"><pk_ticket>491512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>09:40:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC FRACCIONAMENT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16048"><pk_ticket>491580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>10:39:38</th_created><val_days_resolution>3.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16049"><pk_ticket>491582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>10:41:35</th_created><val_days_resolution>3.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16050"><pk_ticket>491598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>10:52:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16051"><pk_ticket>491644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>11:41:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16052"><pk_ticket>491686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>12:21:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16053"><pk_ticket>491688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>12:22:36</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16054"><pk_ticket>491738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>13:06:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16055"><pk_ticket>491765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>13:35:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16056"><pk_ticket>491789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>14:48:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ZONA BLAVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16057"><pk_ticket>491794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>15:43:10</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16058"><pk_ticket>491795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>15:47:08</th_created><val_days_resolution>2.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16059"><pk_ticket>491804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>17:22:35</th_created><val_days_resolution>3.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16060"><pk_ticket>491814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>19:11:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16061"><pk_ticket>491818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-11T00:00:00</td_created><th_created>19:54:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16062"><pk_ticket>491991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-14T00:00:00</td_created><th_created>10:50:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16063"><pk_ticket>492016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-14T00:00:00</td_created><th_created>11:09:13</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16064"><pk_ticket>492090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-08-14T00:00:00</td_created><th_created>12:09:03</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ESPAIS ESPORTIUS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16065"><pk_ticket>492191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-14T00:00:00</td_created><th_created>13:46:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16066"><pk_ticket>492229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-14T00:00:00</td_created><th_created>15:50:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAULA MERCAT 2NA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16067"><pk_ticket>492253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-15T00:00:00</td_created><th_created>12:45:38</th_created><val_days_resolution>14.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16068"><pk_ticket>492264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>08:35:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16069"><pk_ticket>492278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>09:09:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16070"><pk_ticket>492376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>10:35:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAVELLO ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16071"><pk_ticket>492497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>12:02:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16072"><pk_ticket>492607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>13:23:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16073"><pk_ticket>492659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>14:18:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ELS MEUS EXPEDIENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16074"><pk_ticket>492663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>14:23:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16075"><pk_ticket>492671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>14:44:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16076"><pk_ticket>492672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>14:46:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16077"><pk_ticket>492690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>16:37:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER MULTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16078"><pk_ticket>492695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>17:14:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16079"><pk_ticket>492697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>17:41:36</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16080"><pk_ticket>492709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-16T00:00:00</td_created><th_created>18:36:04</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16081"><pk_ticket>492764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>09:14:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CARTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16082"><pk_ticket>492801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>09:43:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16083"><pk_ticket>492807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>09:54:38</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16084"><pk_ticket>492860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>10:31:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16085"><pk_ticket>492933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>11:26:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CARTA PAGAMENT  MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16086"><pk_ticket>492943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>11:34:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENS ANIMAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16087"><pk_ticket>492955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>11:42:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16088"><pk_ticket>493137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>14:36:38</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT ATUR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16089"><pk_ticket>493145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>15:20:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME POLICIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16090"><pk_ticket>493146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>15:25:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16091"><pk_ticket>493148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>15:41:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16092"><pk_ticket>493153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>16:20:35</th_created><val_days_resolution>4.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16093"><pk_ticket>493155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>16:39:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16094"><pk_ticket>493162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>17:23:38</th_created><val_days_resolution>3.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES MUNICIPALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16095"><pk_ticket>493185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-17T00:00:00</td_created><th_created>19:19:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16096"><pk_ticket>493197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>08:48:38</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REMOLC INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16097"><pk_ticket>493236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>09:36:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CEM ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16098"><pk_ticket>493251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>09:59:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD REBUTS IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16099"><pk_ticket>493346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>11:38:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16100"><pk_ticket>493350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>11:47:31</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONSULTA INSTANCIES</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16101"><pk_ticket>493414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>12:52:37</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA CONSULTA INSTANCIES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16102"><pk_ticket>493438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>13:13:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16103"><pk_ticket>493492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-18T00:00:00</td_created><th_created>18:04:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16104"><pk_ticket>493513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-19T00:00:00</td_created><th_created>18:08:38</th_created><val_days_resolution>6.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA LABORAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16105"><pk_ticket>493518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-20T00:00:00</td_created><th_created>11:51:35</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16106"><pk_ticket>493525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-20T00:00:00</td_created><th_created>22:16:38</th_created><val_days_resolution>6.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16107"><pk_ticket>493540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>08:48:56</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16108"><pk_ticket>493544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>08:52:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16109"><pk_ticket>493573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>09:23:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16110"><pk_ticket>493580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>7.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16111"><pk_ticket>493590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>09:36:31</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16112"><pk_ticket>493599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>09:44:15</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RENOVAR TARGETA ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16113"><pk_ticket>493623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>10:04:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16114"><pk_ticket>493631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>10:10:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16115"><pk_ticket>493632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>10:10:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16116"><pk_ticket>493661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>10:29:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16117"><pk_ticket>493686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>10:40:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA EVENT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16118"><pk_ticket>493712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>11:00:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16119"><pk_ticket>493715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>11:01:19</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT RECOLLIDA VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16120"><pk_ticket>493775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>11:31:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16121"><pk_ticket>493785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>11:43:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16122"><pk_ticket>493816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>12:10:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16123"><pk_ticket>493867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>12:40:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16124"><pk_ticket>493922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>13:17:40</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16125"><pk_ticket>493931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>13:24:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI POLIESPORTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16126"><pk_ticket>494005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>15:32:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16127"><pk_ticket>494019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>16:31:34</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16128"><pk_ticket>494021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>16:37:36</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PROCES SELECTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16129"><pk_ticket>494026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-21T00:00:00</td_created><th_created>17:09:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD DEVOLUCIO DINERS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16130"><pk_ticket>494061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>08:33:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16131"><pk_ticket>494211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>11:09:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16132"><pk_ticket>494256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>11:34:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AIGUA AMB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16133"><pk_ticket>494335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>12:28:46</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16134"><pk_ticket>494343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>12:33:36</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16135"><pk_ticket>494466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>14:08:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16136"><pk_ticket>494472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>14:14:39</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAQUES GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16137"><pk_ticket>494478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>14:47:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16138"><pk_ticket>494496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>16:18:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16139"><pk_ticket>494511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>18:00:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16140"><pk_ticket>494512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>18:01:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16141"><pk_ticket>494525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-22T00:00:00</td_created><th_created>19:46:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16142"><pk_ticket>494574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>09:32:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16143"><pk_ticket>494616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>10:05:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOC REGISTRE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16144"><pk_ticket>494788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>3.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16145"><pk_ticket>494835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>12:45:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16146"><pk_ticket>494855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>13:04:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16147"><pk_ticket>494875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>13:17:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16148"><pk_ticket>494916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>13:58:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16149"><pk_ticket>494930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>14:34:38</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA INICI ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16150"><pk_ticket>494939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>15:10:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICAR DADES IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16151"><pk_ticket>494951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>16:56:38</th_created><val_days_resolution>3.46</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16152"><pk_ticket>494956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>17:07:35</th_created><val_days_resolution>3.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CONSULTA ARXIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16153"><pk_ticket>494966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>17:46:36</th_created><val_days_resolution>9.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16154"><pk_ticket>494973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>18:20:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16155"><pk_ticket>494987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-23T00:00:00</td_created><th_created>22:19:37</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INGRES GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16156"><pk_ticket>495222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>12:19:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER MEDI AMBIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16157"><pk_ticket>495254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>12:44:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16158"><pk_ticket>495255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>12:44:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16159"><pk_ticket>495260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>12:47:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16160"><pk_ticket>495320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>13:31:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER LLIC OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16161"><pk_ticket>495330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>13:42:39</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS ADJUNTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16162"><pk_ticket>495352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>14:38:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16163"><pk_ticket>495385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>18:30:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16164"><pk_ticket>495390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>18:53:38</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16165"><pk_ticket>495391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-24T00:00:00</td_created><th_created>18:58:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16166"><pk_ticket>495497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>10:29:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16167"><pk_ticket>495598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>11:57:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16168"><pk_ticket>495613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>12:06:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA FGC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16169"><pk_ticket>495650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>12:40:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16170"><pk_ticket>495689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>13:17:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16171"><pk_ticket>495713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>13:47:36</th_created><val_days_resolution>13.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16172"><pk_ticket>495719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>14:06:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16173"><pk_ticket>495720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>14:07:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16174"><pk_ticket>495739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-25T00:00:00</td_created><th_created>14:57:36</th_created><val_days_resolution>12.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16175"><pk_ticket>495793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>08:42:36</th_created><val_days_resolution>6.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16176"><pk_ticket>495888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>10:05:36</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16177"><pk_ticket>496134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>12:07:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16178"><pk_ticket>496145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>12:12:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16179"><pk_ticket>496168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>12:22:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16180"><pk_ticket>496183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>12:28:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENS ANIMALS ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16181"><pk_ticket>496203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>12:39:38</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16182"><pk_ticket>496256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>13:07:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO CENS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16183"><pk_ticket>496310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>13:30:46</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16184"><pk_ticket>496359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>14:01:45</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ZONA RESIDENT ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16185"><pk_ticket>496360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>14:02:40</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA TRANSPORT ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16186"><pk_ticket>496384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>14:42:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA POLICIA LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16187"><pk_ticket>496406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>15:57:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16188"><pk_ticket>496407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>15:59:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16189"><pk_ticket>496420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>17:18:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16190"><pk_ticket>496435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>18:37:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16191"><pk_ticket>496436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>18:39:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16192"><pk_ticket>496440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>18:53:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16193"><pk_ticket>496441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>19:01:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GENERALITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16194"><pk_ticket>496455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>19:57:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16195"><pk_ticket>496458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-28T00:00:00</td_created><th_created>20:50:38</th_created><val_days_resolution>6.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16196"><pk_ticket>496462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>06:47:38</th_created><val_days_resolution>18.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16197"><pk_ticket>496463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>07:47:38</th_created><val_days_resolution>6.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16198"><pk_ticket>496555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>09:44:36</th_created><val_days_resolution>5.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FINCA OCUPADA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16199"><pk_ticket>496687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>10:55:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16200"><pk_ticket>496769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>11:40:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16201"><pk_ticket>496786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>11:47:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA PAGAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16202"><pk_ticket>496812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>12:04:49</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA FONDO DEN PEIXO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16203"><pk_ticket>496905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>12:59:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16204"><pk_ticket>496995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>13:53:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16205"><pk_ticket>497005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>14:05:23</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16206"><pk_ticket>497060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>15:55:38</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE URGENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16207"><pk_ticket>497064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>16:06:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16208"><pk_ticket>497074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>17:08:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16209"><pk_ticket>497090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>18:07:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16210"><pk_ticket>497096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>18:23:40</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16211"><pk_ticket>497103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>18:48:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO IDCAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16212"><pk_ticket>497105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-29T00:00:00</td_created><th_created>18:55:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16213"><pk_ticket>497117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>08:16:38</th_created><val_days_resolution>4.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EBM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16214"><pk_ticket>497317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>11:02:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO FINAL OBRES GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16215"><pk_ticket>497394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>11:42:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16216"><pk_ticket>497458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>12:16:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16217"><pk_ticket>497481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>12:28:52</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA MENJAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16218"><pk_ticket>497510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>12:47:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16219"><pk_ticket>497614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>13:44:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16220"><pk_ticket>497683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>16:50:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16221"><pk_ticket>497699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>18:02:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16222"><pk_ticket>497703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>18:17:38</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT SERVEIS PRESTATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16223"><pk_ticket>497711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>18:55:38</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16224"><pk_ticket>497713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-30T00:00:00</td_created><th_created>19:10:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16225"><pk_ticket>497733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>08:31:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16226"><pk_ticket>497845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>10:12:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16227"><pk_ticket>497907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>10:50:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PISCINES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16228"><pk_ticket>498046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>11:59:59</th_created><val_days_resolution>120.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO RECAUDACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16229"><pk_ticket>498103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>12:29:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16230"><pk_ticket>498201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>13:29:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16231"><pk_ticket>498254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>14:00:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16232"><pk_ticket>498269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>14:39:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16233"><pk_ticket>498295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>17:25:38</th_created><val_days_resolution>2.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS RECLAMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16234"><pk_ticket>498303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>18:14:38</th_created><val_days_resolution>5.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO INICIATIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16235"><pk_ticket>498307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>18:58:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16236"><pk_ticket>498310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>19:37:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16237"><pk_ticket>498313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-08-31T00:00:00</td_created><th_created>22:05:38</th_created><val_days_resolution>5.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16238"><pk_ticket>498383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ANIMAL COMPANYIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16239"><pk_ticket>498454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>10:05:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA TRASTOS VELLS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16240"><pk_ticket>498476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>10:18:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIIFICAT NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16241"><pk_ticket>498521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>10:42:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PETICIO CERIMONIA CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16242"><pk_ticket>498531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>10:48:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16243"><pk_ticket>498590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>11:15:18</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO JUSTIFICANT CONVIVENCIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16244"><pk_ticket>498615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>11:28:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTUDIS SUPERIORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16245"><pk_ticket>498624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>11:32:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16246"><pk_ticket>498630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>11:34:38</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16247"><pk_ticket>498666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>11:52:35</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16248"><pk_ticket>498675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>11:58:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RENOVACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16249"><pk_ticket>498866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>13:33:38</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO BANC ALIMENTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16250"><pk_ticket>498906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>13:59:41</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16251"><pk_ticket>498919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>14:27:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16252"><pk_ticket>498956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>15:50:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CIRCULACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16253"><pk_ticket>498979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>17:09:35</th_created><val_days_resolution>1.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16254"><pk_ticket>498985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>17:24:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16255"><pk_ticket>498998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-01T00:00:00</td_created><th_created>18:31:13</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16256"><pk_ticket>499025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-03T00:00:00</td_created><th_created>13:24:38</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXAMEN</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16257"><pk_ticket>499024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-03T00:00:00</td_created><th_created>13:24:38</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA EXAMEN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16258"><pk_ticket>499037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>08:05:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16259"><pk_ticket>499293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>10:35:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16260"><pk_ticket>499306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>10:41:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16261"><pk_ticket>499408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>11:30:41</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT TARIFACIO SOCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16262"><pk_ticket>499460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>11:55:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16263"><pk_ticket>499511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>12:14:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16264"><pk_ticket>499559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>12:29:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16265"><pk_ticket>499572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>12:34:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16266"><pk_ticket>499644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>13:04:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16267"><pk_ticket>499667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>13:15:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16268"><pk_ticket>499676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>13:20:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16269"><pk_ticket>499677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>13:20:38</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSAR DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16270"><pk_ticket>499746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>13:57:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT PROFESIONALITAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16271"><pk_ticket>499775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>14:13:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16272"><pk_ticket>499800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>14:43:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16273"><pk_ticket>499803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>14:47:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16274"><pk_ticket>499806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>14:57:10</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16275"><pk_ticket>499809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>15:04:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AJUNTAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16276"><pk_ticket>499836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>16:34:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16277"><pk_ticket>499844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>16:51:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16278"><pk_ticket>499847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>16:54:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16279"><pk_ticket>499897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-04T00:00:00</td_created><th_created>22:10:38</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16280"><pk_ticket>499946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>08:57:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16281"><pk_ticket>500029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>09:35:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16282"><pk_ticket>500135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>10:18:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO CEM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16283"><pk_ticket>500190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>10:37:08</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IVTM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16284"><pk_ticket>500197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>10:38:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RENOVAR CARNET PENSIONISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16285"><pk_ticket>500223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>10:46:38</th_created><val_days_resolution>3.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16286"><pk_ticket>500418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>11:55:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16287"><pk_ticket>500431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>11:59:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16288"><pk_ticket>500453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>12:04:32</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16289"><pk_ticket>500458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>12:06:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16290"><pk_ticket>500586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>12:48:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16291"><pk_ticket>500671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>13:14:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16292"><pk_ticket>500702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>13:29:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16293"><pk_ticket>500739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>13:42:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM AIGUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16294"><pk_ticket>500804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>14:30:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16295"><pk_ticket>500817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>14:54:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16296"><pk_ticket>500833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>15:30:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16297"><pk_ticket>500856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>16:46:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16298"><pk_ticket>500883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>18:01:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16299"><pk_ticket>500895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>18:32:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16300"><pk_ticket>500896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>18:33:39</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOLICITUD</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16301"><pk_ticket>500906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>18:53:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16302"><pk_ticket>500930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-05T00:00:00</td_created><th_created>21:36:40</th_created><val_days_resolution>6.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLACA CENSAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16303"><pk_ticket>500946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>08:26:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16304"><pk_ticket>500961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>08:53:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCPRICIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16305"><pk_ticket>500969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>08:58:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16306"><pk_ticket>501026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>09:28:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CAP CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16307"><pk_ticket>501095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>09:57:37</th_created><val_days_resolution>4.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16308"><pk_ticket>501255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:01:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NADO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16309"><pk_ticket>501259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:02:50</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16310"><pk_ticket>501318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:25:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16311"><pk_ticket>501327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:28:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO CADASTRAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16312"><pk_ticket>501337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:31:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16313"><pk_ticket>501395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:51:39</th_created><val_days_resolution>3.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PACIFICACIO CARRERS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16314"><pk_ticket>501404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>11:54:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16315"><pk_ticket>501459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>12:16:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16316"><pk_ticket>501478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>12:22:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16317"><pk_ticket>501495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>12:28:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16318"><pk_ticket>501592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>13:00:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16319"><pk_ticket>501697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>13:41:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16320"><pk_ticket>501809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>16:54:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16321"><pk_ticket>501831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>17:54:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16322"><pk_ticket>501833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>17:56:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16323"><pk_ticket>501837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-06T00:00:00</td_created><th_created>18:08:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESTUDIS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16324"><pk_ticket>501877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>08:06:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>La nueva Web de Gewiss es ahora más interactiva</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16325"><pk_ticket>501935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>09:17:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESSOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16326"><pk_ticket>501941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>09:20:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16327"><pk_ticket>502025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>09:49:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16328"><pk_ticket>502128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>10:27:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16329"><pk_ticket>502133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>10:28:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSOS TARDOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16330"><pk_ticket>502179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>10:48:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16331"><pk_ticket>502194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>10:54:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16332"><pk_ticket>502195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>10:54:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16333"><pk_ticket>502220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>11:01:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16334"><pk_ticket>502225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16335"><pk_ticket>502229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>11:03:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16336"><pk_ticket>502230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>11:03:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLSUVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16337"><pk_ticket>502262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>11:13:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16338"><pk_ticket>502387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>11:53:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16339"><pk_ticket>502502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>12:33:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16340"><pk_ticket>502544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>12:49:41</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16341"><pk_ticket>502558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>12:53:52</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16342"><pk_ticket>502620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>13:23:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16343"><pk_ticket>502679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>13:49:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA NOTIFICIACIONS ELECTRONIQUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16344"><pk_ticket>502684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>13:50:38</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16345"><pk_ticket>502687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>13:51:36</th_created><val_days_resolution>1.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PROCES SELECTIU PERSONAL CUINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16346"><pk_ticket>502764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>14:39:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER EL SIAD</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16347"><pk_ticket>502796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>15:25:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16348"><pk_ticket>502800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>15:35:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16349"><pk_ticket>502811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>15:45:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA SOLICITUD TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16350"><pk_ticket>502865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>17:35:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16351"><pk_ticket>502873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>18:04:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16352"><pk_ticket>502880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>18:20:41</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16353"><pk_ticket>502887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>18:49:38</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16354"><pk_ticket>502891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>18:53:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16355"><pk_ticket>502892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>18:56:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA ACTES CIUTAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16356"><pk_ticket>502894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>19:13:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16357"><pk_ticket>502896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>19:18:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS CAMPANYA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16358"><pk_ticket>502903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-07T00:00:00</td_created><th_created>19:49:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16359"><pk_ticket>502989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-08T00:00:00</td_created><th_created>09:19:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16360"><pk_ticket>503251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-08T00:00:00</td_created><th_created>11:03:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16361"><pk_ticket>503369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-08T00:00:00</td_created><th_created>11:38:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT ENTRADA PISCINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16362"><pk_ticket>503404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-08T00:00:00</td_created><th_created>11:49:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16363"><pk_ticket>503730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-08T00:00:00</td_created><th_created>13:55:43</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16364"><pk_ticket>503794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-08T00:00:00</td_created><th_created>15:25:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSDE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16365"><pk_ticket>503893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-09T00:00:00</td_created><th_created>18:24:38</th_created><val_days_resolution>15.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16366"><pk_ticket>503899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-09T00:00:00</td_created><th_created>21:43:35</th_created><val_days_resolution>17.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ANGLES ADULTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16367"><pk_ticket>503909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-10T00:00:00</td_created><th_created>16:51:38</th_created><val_days_resolution>17.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16368"><pk_ticket>503927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-11T00:00:00</td_created><th_created>11:35:39</th_created><val_days_resolution>14.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA GUARDIA URBANA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16369"><pk_ticket>504111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>09:30:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16370"><pk_ticket>504134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>09:40:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16371"><pk_ticket>504229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:09:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16372"><pk_ticket>504309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:35:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16373"><pk_ticket>504310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:35:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16374"><pk_ticket>504351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:48:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUT EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16375"><pk_ticket>504359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:49:40</th_created><val_days_resolution>3.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16376"><pk_ticket>504390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:58:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16377"><pk_ticket>504395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>10:58:39</th_created><val_days_resolution>15.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS PLATJA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16378"><pk_ticket>504420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>11:05:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16379"><pk_ticket>504462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>11:19:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16380"><pk_ticket>504474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>11:23:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE CIVIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16381"><pk_ticket>504487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>11:27:36</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ABONAMENT ESPORTS MUNICIPALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16382"><pk_ticket>504493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>11:28:35</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16383"><pk_ticket>504539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE CIVIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16384"><pk_ticket>504637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>12:12:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16385"><pk_ticket>504688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>12:26:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16386"><pk_ticket>504809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:08:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16387"><pk_ticket>504820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:14:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CURSET NATACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16388"><pk_ticket>504854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:27:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16389"><pk_ticket>504862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:30:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFCAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16390"><pk_ticket>504894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:42:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16391"><pk_ticket>504898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:43:38</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16392"><pk_ticket>504910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:48:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16393"><pk_ticket>504915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>13:51:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16394"><pk_ticket>504962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>14:39:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16395"><pk_ticket>504975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>14:56:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOC REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16396"><pk_ticket>505001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>15:56:07</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16397"><pk_ticket>505006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:14:36</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16398"><pk_ticket>505011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:25:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS CEM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16399"><pk_ticket>505015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:30:36</th_created><val_days_resolution>6.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16400"><pk_ticket>505017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:32:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS FORMATIVES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16401"><pk_ticket>505030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:40:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ABONAMENT CEM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16402"><pk_ticket>505031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:41:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16403"><pk_ticket>505034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:43:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16404"><pk_ticket>505036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:47:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16405"><pk_ticket>505038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:49:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16406"><pk_ticket>505039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:50:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16407"><pk_ticket>505040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:52:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16408"><pk_ticket>505043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>16:59:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16409"><pk_ticket>505054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:10:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEASSISTENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16410"><pk_ticket>505056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:13:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16411"><pk_ticket>505057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:15:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16412"><pk_ticket>505060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:21:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16413"><pk_ticket>505061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:24:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURSOS ANGLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16414"><pk_ticket>505064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:24:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURSOS ANGLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16415"><pk_ticket>505067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:26:05</th_created><val_days_resolution>8.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16416"><pk_ticket>505070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:31:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16417"><pk_ticket>505073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:35:36</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16418"><pk_ticket>505075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:35:39</th_created><val_days_resolution>8.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16419"><pk_ticket>505081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:43:36</th_created><val_days_resolution>5.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BASE DE DADES AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16420"><pk_ticket>505084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:44:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16421"><pk_ticket>505087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:47:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16422"><pk_ticket>505091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:51:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16423"><pk_ticket>505098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:56:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16424"><pk_ticket>505099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>17:56:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16425"><pk_ticket>505114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>18:20:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO NATACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16426"><pk_ticket>505115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>18:21:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16427"><pk_ticket>505117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>18:24:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16428"><pk_ticket>505130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>18:57:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16429"><pk_ticket>505133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>19:16:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS CEM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16430"><pk_ticket>505137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>19:23:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CURS LECTURA LLAR INFANTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16431"><pk_ticket>505147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>19:53:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CURS ANGLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16432"><pk_ticket>505149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>19:59:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TELEASSITENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16433"><pk_ticket>505155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-12T00:00:00</td_created><th_created>20:37:38</th_created><val_days_resolution>6.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA MOSQUITS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16434"><pk_ticket>505171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>07:09:36</th_created><val_days_resolution>6.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO CENS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16435"><pk_ticket>505173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>07:09:38</th_created><val_days_resolution>4.71</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INFORMACIO AVANTPASSATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16436"><pk_ticket>505175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>07:14:38</th_created><val_days_resolution>6.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO CENS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16437"><pk_ticket>505177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>08:07:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16438"><pk_ticket>505231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>09:04:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16439"><pk_ticket>505295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>09:27:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16440"><pk_ticket>505368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>09:53:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARXIU PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16441"><pk_ticket>505374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>09:55:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GUAL ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16442"><pk_ticket>505446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>10:16:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16443"><pk_ticket>505471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>10:22:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16444"><pk_ticket>505586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>11:05:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16445"><pk_ticket>505615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>11:16:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16446"><pk_ticket>505624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>11:19:21</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16447"><pk_ticket>505704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>11:48:37</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16448"><pk_ticket>505750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>12:03:36</th_created><val_days_resolution>13.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16449"><pk_ticket>505822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>12:29:23</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16450"><pk_ticket>505837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>12:33:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16451"><pk_ticket>505867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>12:42:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16452"><pk_ticket>505872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>12:44:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16453"><pk_ticket>505877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>12:46:59</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16454"><pk_ticket>505935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:10:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FILMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16455"><pk_ticket>505950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:17:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16456"><pk_ticket>505959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:21:12</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16457"><pk_ticket>505962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:22:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERMIS RODATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16458"><pk_ticket>505975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:27:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FILMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16459"><pk_ticket>505989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:31:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16460"><pk_ticket>506035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:50:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16461"><pk_ticket>506050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>13:56:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16462"><pk_ticket>506071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>14:11:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16463"><pk_ticket>506083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>14:21:40</th_created><val_days_resolution>11.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16464"><pk_ticket>506084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>14:25:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16465"><pk_ticket>506117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>15:17:36</th_created><val_days_resolution>12.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INFORMACIO CENS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16466"><pk_ticket>506128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>15:38:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16467"><pk_ticket>506133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>15:49:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO RECURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16468"><pk_ticket>506134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>15:53:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16469"><pk_ticket>506140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>16:00:41</th_created><val_days_resolution>5.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASES IDIOMES AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16470"><pk_ticket>506163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>16:45:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16471"><pk_ticket>506166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>16:46:39</th_created><val_days_resolution>11.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16472"><pk_ticket>506171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>16:54:16</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16473"><pk_ticket>506175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>17:08:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16474"><pk_ticket>506194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>17:51:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIONS CURS ANGLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16475"><pk_ticket>506221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>18:51:39</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIO CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16476"><pk_ticket>506223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>18:57:36</th_created><val_days_resolution>10.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSRIPCIO TALLER GUITARRA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16477"><pk_ticket>506225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>19:04:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16478"><pk_ticket>506241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-13T00:00:00</td_created><th_created>19:44:27</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIO CURS GUITARRA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16479"><pk_ticket>506265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>07:55:36</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16480"><pk_ticket>506268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16481"><pk_ticket>506271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>08:11:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16482"><pk_ticket>506275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>08:15:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16483"><pk_ticket>506282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>08:36:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACTIVITATS ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16484"><pk_ticket>506296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:01:38</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA LABORAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16485"><pk_ticket>506300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:04:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16486"><pk_ticket>506318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:10:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16487"><pk_ticket>506321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:11:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE AQUASALUT NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16488"><pk_ticket>506344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:21:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16489"><pk_ticket>506350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:23:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16490"><pk_ticket>506355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:25:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16491"><pk_ticket>506357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:27:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16492"><pk_ticket>506381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:38:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16493"><pk_ticket>506401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:46:19</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16494"><pk_ticket>506404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>09:47:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIO BO SOCIAL AIGUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16495"><pk_ticket>506473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>10:12:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16496"><pk_ticket>506474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>10:12:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16497"><pk_ticket>506504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>10:24:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16498"><pk_ticket>506520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>10:30:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVÈNCIA INCIDENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16499"><pk_ticket>506534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>10:35:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSEBENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16500"><pk_ticket>506593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>10:56:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16501"><pk_ticket>506626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:04:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16502"><pk_ticket>506676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:20:39</th_created><val_days_resolution>5.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES FISCALS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16503"><pk_ticket>506689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:24:39</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16504"><pk_ticket>506713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:35:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16505"><pk_ticket>506735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:45:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NEOUNAT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16506"><pk_ticket>506741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:48:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16507"><pk_ticket>506742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:48:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAMENT CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16508"><pk_ticket>506756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>11:51:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESCOLARS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16509"><pk_ticket>506794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>12:05:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16510"><pk_ticket>506904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>12:48:37</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS PISCINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16511"><pk_ticket>507044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>13:55:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16512"><pk_ticket>507066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>14:11:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER TELEASSITENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16513"><pk_ticket>507079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>14:23:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SEGURETAT SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16514"><pk_ticket>507094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>14:42:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INGRES MINIM VITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16515"><pk_ticket>507121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>16:32:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16516"><pk_ticket>507123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>16:35:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16517"><pk_ticket>507173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>18:36:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE CIVIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16518"><pk_ticket>507195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>19:15:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR RESERVA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16519"><pk_ticket>507209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-14T00:00:00</td_created><th_created>22:09:36</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16520"><pk_ticket>507247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>08:51:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16521"><pk_ticket>507251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>08:59:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA SACS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16522"><pk_ticket>507339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>09:42:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA TECNICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16523"><pk_ticket>507351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>09:46:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA CONSULTA TECNICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16524"><pk_ticket>507382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>09:59:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16525"><pk_ticket>507387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:02:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16526"><pk_ticket>507391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:04:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16527"><pk_ticket>507397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:07:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16528"><pk_ticket>507409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:13:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16529"><pk_ticket>507416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:17:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16530"><pk_ticket>507427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:23:49</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PARADA MERCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16531"><pk_ticket>507428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:24:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16532"><pk_ticket>507434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:25:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA LLICENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16533"><pk_ticket>507454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:32:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA PER OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16534"><pk_ticket>507455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:33:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16535"><pk_ticket>507485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:50:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16536"><pk_ticket>507501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>10:55:39</th_created><val_days_resolution>2.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16537"><pk_ticket>507585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>11:39:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE SOL BANC ALIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16538"><pk_ticket>507611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>11:49:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16539"><pk_ticket>507621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>11:52:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES TRAMIT PARADA FIRA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16540"><pk_ticket>507626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>11:55:36</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TARIFA INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16541"><pk_ticket>507663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:09:29</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARA FIRA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16542"><pk_ticket>507710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:29:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16543"><pk_ticket>507743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:40:39</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIATR RECOLLIDA MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16544"><pk_ticket>507750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:43:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16545"><pk_ticket>507760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:47:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT PRESENTAT ALTA CREDITOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16546"><pk_ticket>507767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:51:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PROCES SELECTIU POLICA LOCAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16547"><pk_ticket>507769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:51:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16548"><pk_ticket>507774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>12:55:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16549"><pk_ticket>507800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>13:09:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16550"><pk_ticket>507807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>13:13:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES FISCALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16551"><pk_ticket>507808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>13:13:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IBI HPO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16552"><pk_ticket>507855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>13:38:31</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ELS MEUS EXPEDIENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16553"><pk_ticket>507873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>13:46:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16554"><pk_ticket>507947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>15:18:25</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16555"><pk_ticket>507961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>15:43:36</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16556"><pk_ticket>507971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>16:01:39</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16557"><pk_ticket>507999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>17:27:39</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FGC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16558"><pk_ticket>508004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>17:46:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16559"><pk_ticket>508027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>18:33:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16560"><pk_ticket>508031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>18:48:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16561"><pk_ticket>508044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-15T00:00:00</td_created><th_created>20:04:38</th_created><val_days_resolution>4.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16562"><pk_ticket>508072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-17T00:00:00</td_created><th_created>11:16:38</th_created><val_days_resolution>6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU INSCRIPCIONS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16563"><pk_ticket>508090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-17T00:00:00</td_created><th_created>21:49:36</th_created><val_days_resolution>7.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16564"><pk_ticket>508092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-17T00:00:00</td_created><th_created>22:07:38</th_created><val_days_resolution>7.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16565"><pk_ticket>508101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>08:18:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16566"><pk_ticket>508112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>08:44:28</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16567"><pk_ticket>508121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>08:51:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16568"><pk_ticket>508122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>08:53:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16569"><pk_ticket>508307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>10:03:39</th_created><val_days_resolution>6.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA SOROLL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16570"><pk_ticket>508354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>10:19:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16571"><pk_ticket>508388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>10:29:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16572"><pk_ticket>508407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>10:34:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16573"><pk_ticket>508480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>10:53:38</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16574"><pk_ticket>508491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>10:55:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO BOSSA TREBALL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16575"><pk_ticket>508526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>11:07:31</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO OFERTA CONSERGE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16576"><pk_ticket>508542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>11:11:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16577"><pk_ticket>508559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>11:16:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16578"><pk_ticket>508590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>11:28:25</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS RECERCA TREBALL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16579"><pk_ticket>508667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>11:51:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16580"><pk_ticket>508675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>11:54:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO AIGUA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16581"><pk_ticket>508807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>12:37:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16582"><pk_ticket>508817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>12:39:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONFIRMACIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16583"><pk_ticket>508949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>13:34:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16584"><pk_ticket>509046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>15:01:38</th_created><val_days_resolution>1.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16585"><pk_ticket>509071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>15:46:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16586"><pk_ticket>509075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>15:56:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESUPOST CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16587"><pk_ticket>509109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>17:20:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA AUTORITZACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16588"><pk_ticket>509140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>18:13:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16589"><pk_ticket>509152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>18:27:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16590"><pk_ticket>509165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>18:40:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16591"><pk_ticket>509175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>19:01:37</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16592"><pk_ticket>509177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>19:05:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BECA ESCOLAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16593"><pk_ticket>509179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>19:17:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS CONNCTAT AL MON</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16594"><pk_ticket>509185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>19:43:36</th_created><val_days_resolution>3.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16595"><pk_ticket>509186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>19:44:52</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16596"><pk_ticket>509188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-18T00:00:00</td_created><th_created>19:51:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORT JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16597"><pk_ticket>509200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>08:07:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS DIRIGIDES GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16598"><pk_ticket>509232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>08:47:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16599"><pk_ticket>509281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>09:21:39</th_created><val_days_resolution>3.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16600"><pk_ticket>509289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>09:26:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREVISTA PRESENCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16601"><pk_ticket>509315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>09:38:26</th_created><val_days_resolution>3.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT COMPROMIS ARMES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16602"><pk_ticket>509353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>09:53:39</th_created><val_days_resolution>3.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16603"><pk_ticket>509371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>10:00:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16604"><pk_ticket>509386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>10:04:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FIRA AVICOLA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16605"><pk_ticket>509389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>10:06:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16606"><pk_ticket>509430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>10:25:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE DOCUMENTACIO LLEI DEPENDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16607"><pk_ticket>509435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>10:26:43</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16608"><pk_ticket>509513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>10:57:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CONSERVES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16609"><pk_ticket>509528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:02:39</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISITA OFICIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16610"><pk_ticket>509568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:20:39</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL TALLER GUITARRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16611"><pk_ticket>509601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:31:36</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ONLINE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16612"><pk_ticket>509643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:48:53</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16613"><pk_ticket>509644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:48:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT COMPROMIS ARMES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16614"><pk_ticket>509663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:53:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16615"><pk_ticket>509670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>11:55:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTORIC DIFUNT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16616"><pk_ticket>509687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>12:00:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16617"><pk_ticket>509689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>12:01:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16618"><pk_ticket>509698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>12:03:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16619"><pk_ticket>509717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>12:11:35</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU RESIDENCIA MUNICIPAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16620"><pk_ticket>509726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>12:13:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16621"><pk_ticket>509839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>13:05:17</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ACTIVIAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16622"><pk_ticket>509852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>13:12:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICACIO TAXA OBRES/ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16623"><pk_ticket>509861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>13:15:39</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE TECNIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16624"><pk_ticket>509898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>13:36:07</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLUB ESPORT JOVE</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16625"><pk_ticket>509922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>13:45:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU RESIDENCIA MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16626"><pk_ticket>509944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>13:57:57</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16627"><pk_ticket>509949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>14:00:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16628"><pk_ticket>509971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>14:28:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16629"><pk_ticket>509977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>14:37:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PROMOCIO ECONOMICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16630"><pk_ticket>510004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>15:34:38</th_created><val_days_resolution>5.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT INTERCANVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16631"><pk_ticket>510060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-19T00:00:00</td_created><th_created>17:45:38</th_created><val_days_resolution>3.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS LOCALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16632"><pk_ticket>510118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>00:43:38</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16633"><pk_ticket>510122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>08:09:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16634"><pk_ticket>510185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>09:19:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16635"><pk_ticket>510226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>09:40:40</th_created><val_days_resolution>4.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16636"><pk_ticket>510273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:05:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16637"><pk_ticket>510282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:09:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16638"><pk_ticket>510327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:22:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16639"><pk_ticket>510334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:25:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTIAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16640"><pk_ticket>510383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:43:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16641"><pk_ticket>510388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:45:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTESTACIO DECRET</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16642"><pk_ticket>510391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:45:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PROVA OAC 360</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16643"><pk_ticket>510405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>10:51:36</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16644"><pk_ticket>510451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>11:09:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREVISTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16645"><pk_ticket>510508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>11:28:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16646"><pk_ticket>510519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>11:32:37</th_created><val_days_resolution>2.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16647"><pk_ticket>510536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>11:38:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16648"><pk_ticket>510567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>11:49:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARXIU MUNICIPAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16649"><pk_ticket>510713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>12:46:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ELS MEUS EXPEDIENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16650"><pk_ticket>510827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>13:31:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16651"><pk_ticket>510832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>13:34:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16652"><pk_ticket>510864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>13:49:39</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS MATERIAL UNIVERSITARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16653"><pk_ticket>510918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>14:38:26</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16654"><pk_ticket>510950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>15:24:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16655"><pk_ticket>510958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>15:36:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16656"><pk_ticket>510972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>16:09:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT BEQUES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16657"><pk_ticket>510997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>16:59:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16658"><pk_ticket>511012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>17:38:31</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16659"><pk_ticket>511025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>18:02:44</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS CULTURALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16660"><pk_ticket>511031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>18:21:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO REALITZADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16661"><pk_ticket>511052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>19:00:36</th_created><val_days_resolution>4.75</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16662"><pk_ticket>511067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-20T00:00:00</td_created><th_created>21:24:37</th_created><val_days_resolution>3.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16663"><pk_ticket>511088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>¡Hola, Hola!: ¿Instala paneles solares?, entonces esto LE INTERESA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16664"><pk_ticket>511089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>08:12:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BECA EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16665"><pk_ticket>511092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>08:25:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16666"><pk_ticket>511124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>09:04:39</th_created><val_days_resolution>4.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI ATENCIO DOMICILIARIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16667"><pk_ticket>511170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>09:28:50</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16668"><pk_ticket>511182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>09:37:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16669"><pk_ticket>511188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>09:40:09</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16670"><pk_ticket>511192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>09:41:40</th_created><val_days_resolution>4.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16671"><pk_ticket>511224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>09:55:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16672"><pk_ticket>511237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>10:02:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16673"><pk_ticket>511254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>10:07:39</th_created><val_days_resolution>3.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT URBANISTIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16674"><pk_ticket>511268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>10:12:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16675"><pk_ticket>511341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>10:43:39</th_created><val_days_resolution>3.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16676"><pk_ticket>511394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>11:10:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16677"><pk_ticket>511422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>11:22:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16678"><pk_ticket>511448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>11:30:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCEDIR AL TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16679"><pk_ticket>511463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>11:37:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16680"><pk_ticket>511478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>11:45:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16681"><pk_ticket>511640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>12:57:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT COMPATIBILITAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16682"><pk_ticket>511645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>12:58:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI FAMILIA NOMBROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16683"><pk_ticket>511699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>13:22:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16684"><pk_ticket>511701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>13:23:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16685"><pk_ticket>511714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>13:30:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16686"><pk_ticket>511745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>13:44:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16687"><pk_ticket>511853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>16:48:40</th_created><val_days_resolution>4.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16688"><pk_ticket>511878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>18:10:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16689"><pk_ticket>511890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>18:52:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CUINA ITALIANA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16690"><pk_ticket>511897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>19:23:40</th_created><val_days_resolution>3.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16691"><pk_ticket>511904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>19:32:38</th_created><val_days_resolution>3.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16692"><pk_ticket>511910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>19:47:36</th_created><val_days_resolution>3.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16693"><pk_ticket>511912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-21T00:00:00</td_created><th_created>19:52:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16694"><pk_ticket>511921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>01:00:47</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16695"><pk_ticket>511942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>08:40:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16696"><pk_ticket>511945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>08:43:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16697"><pk_ticket>511972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>09:16:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16698"><pk_ticket>512030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>09:45:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16699"><pk_ticket>512108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>10:19:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ELS MEUS EXPEDIENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16700"><pk_ticket>512134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>10:30:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT PERMIS ARMES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16701"><pk_ticket>512165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>10:46:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16702"><pk_ticket>512167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>10:47:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16703"><pk_ticket>512174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>10:52:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16704"><pk_ticket>512198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>11:06:39</th_created><val_days_resolution>2.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16705"><pk_ticket>512208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>11:10:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO IMSERS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16706"><pk_ticket>512321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>12:10:19</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16707"><pk_ticket>512361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>12:32:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16708"><pk_ticket>512387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>12:48:41</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16709"><pk_ticket>512493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>13:37:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16710"><pk_ticket>512532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>14:04:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16711"><pk_ticket>512565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>15:25:37</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT INFANTIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16712"><pk_ticket>512579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>16:46:36</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16713"><pk_ticket>512609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-22T00:00:00</td_created><th_created>19:54:38</th_created><val_days_resolution>5.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16714"><pk_ticket>512623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-23T00:00:00</td_created><th_created>16:25:39</th_created><val_days_resolution>5.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROJECTE URBANISME</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16715"><pk_ticket>512631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-24T00:00:00</td_created><th_created>15:20:36</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16716"><pk_ticket>512766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>09:53:40</th_created><val_days_resolution>6.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MOBILITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16717"><pk_ticket>512856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>10:25:37</th_created><val_days_resolution>5.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16718"><pk_ticket>512944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>11:00:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16719"><pk_ticket>513183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>12:33:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICANT APORTACIO DOC LICITACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16720"><pk_ticket>513344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>13:45:49</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16721"><pk_ticket>513357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>14:02:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16722"><pk_ticket>513377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>14:25:18</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16723"><pk_ticket>513441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>17:30:41</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16724"><pk_ticket>513497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>20:06:36</th_created><val_days_resolution>7.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS CEM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16725"><pk_ticket>513503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-25T00:00:00</td_created><th_created>20:58:39</th_created><val_days_resolution>3.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16726"><pk_ticket>513521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>06:44:38</th_created><val_days_resolution>3.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16727"><pk_ticket>513527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>08:21:38</th_created><val_days_resolution>3.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16728"><pk_ticket>513551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>08:58:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO OFICINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16729"><pk_ticket>513566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>09:10:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16730"><pk_ticket>513573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>09:14:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16731"><pk_ticket>513590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>09:19:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16732"><pk_ticket>513597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>09:23:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16733"><pk_ticket>513613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>09:31:39</th_created><val_days_resolution>2.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DEVOLUCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16734"><pk_ticket>513699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>10:05:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16735"><pk_ticket>513758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>10:28:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ELS MEUS EXPEDIENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16736"><pk_ticket>513862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:08:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16737"><pk_ticket>513879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:16:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16738"><pk_ticket>513930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:35:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16739"><pk_ticket>513939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:36:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSPECCIO VIVENDA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16740"><pk_ticket>513940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:36:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16741"><pk_ticket>513945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:38:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16742"><pk_ticket>513963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:46:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16743"><pk_ticket>513973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:51:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16744"><pk_ticket>513993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>11:57:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16745"><pk_ticket>514042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>12:15:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEM ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16746"><pk_ticket>514150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>12:59:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="16747"><pk_ticket>514185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>13:13:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16748"><pk_ticket>514200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>13:18:54</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16749"><pk_ticket>514282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>14:03:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16750"><pk_ticket>514310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>14:39:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS CONFIRM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16751"><pk_ticket>514321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>14:58:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16752"><pk_ticket>514348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>16:11:36</th_created><val_days_resolution>6.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16753"><pk_ticket>514414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>18:45:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16754"><pk_ticket>514415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>18:48:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16755"><pk_ticket>514420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>19:02:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16756"><pk_ticket>514425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>19:11:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16757"><pk_ticket>514429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>19:36:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16758"><pk_ticket>514437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-26T00:00:00</td_created><th_created>22:44:40</th_created><val_days_resolution>3.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSMISSIO LLICENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16759"><pk_ticket>514445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>4.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16760"><pk_ticket>514465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>08:37:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO CADASTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16761"><pk_ticket>514496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>09:09:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16762"><pk_ticket>514515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>09:18:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16763"><pk_ticket>514533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>09:28:38</th_created><val_days_resolution>2.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16764"><pk_ticket>514543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>09:31:45</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16765"><pk_ticket>514583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>09:53:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇA DE APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16766"><pk_ticket>514618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:09:02</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16767"><pk_ticket>514623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:10:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16768"><pk_ticket>514647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:20:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MULTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16769"><pk_ticket>514699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:43:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16770"><pk_ticket>514713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:47:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16771"><pk_ticket>514722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:50:35</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>46</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16772"><pk_ticket>514733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>10:53:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16773"><pk_ticket>514806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:18:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR DOCUMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16774"><pk_ticket>514807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:18:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16775"><pk_ticket>514826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:24:34</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO BECA EXTRAESCOLAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16776"><pk_ticket>514864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:40:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16777"><pk_ticket>514881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:48:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT COMERÇ</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16778"><pk_ticket>514890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:53:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16779"><pk_ticket>514900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>11:56:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16780"><pk_ticket>515036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>12:55:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT DOMICILIACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16781"><pk_ticket>515060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>13:03:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DADES BANCARIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16782"><pk_ticket>515123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>13:33:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16783"><pk_ticket>515139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>13:38:15</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16784"><pk_ticket>515190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:09:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16785"><pk_ticket>515191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:11:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16786"><pk_ticket>515193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:11:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16787"><pk_ticket>515203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:22:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16788"><pk_ticket>515205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:27:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16789"><pk_ticket>515211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:31:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16790"><pk_ticket>515220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:44:36</th_created><val_days_resolution>8.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16791"><pk_ticket>515221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:47:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16792"><pk_ticket>515224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:49:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16793"><pk_ticket>515226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>14:52:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16794"><pk_ticket>515233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>15:01:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16795"><pk_ticket>515256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>15:51:36</th_created><val_days_resolution>4.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS CEM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16796"><pk_ticket>515266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>16:30:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AJUNTAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16797"><pk_ticket>515279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>17:26:24</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16798"><pk_ticket>515282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>17:29:36</th_created><val_days_resolution>9.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTA NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16799"><pk_ticket>515284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>17:29:37</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INFO ABANSPASSATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16800"><pk_ticket>515303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>18:46:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16801"><pk_ticket>515315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-27T00:00:00</td_created><th_created>19:25:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16802"><pk_ticket>515341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>LIGHT-PERFORMER: Configurar su Sistema de Iluminación es muy fácil</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16803"><pk_ticket>515355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>08:40:36</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TARGETA APARCAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16804"><pk_ticket>515363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>08:55:38</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16805"><pk_ticket>515396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>09:17:39</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16806"><pk_ticket>515432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>09:36:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16807"><pk_ticket>515439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>09:42:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16808"><pk_ticket>515441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>09:44:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16809"><pk_ticket>515442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>09:44:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16810"><pk_ticket>515476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>09:57:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16811"><pk_ticket>515488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>10:02:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16812"><pk_ticket>515586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>10:49:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16813"><pk_ticket>515587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>10:49:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA VEHICLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16814"><pk_ticket>515604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>11:02:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16815"><pk_ticket>515607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>11:03:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16816"><pk_ticket>515649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>11:25:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16817"><pk_ticket>515718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>11:57:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAMENT CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16818"><pk_ticket>515737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>12:03:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS INSTAL·LACIO CARREGADORS ELECTRICS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16819"><pk_ticket>515772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>12:14:39</th_created><val_days_resolution>3.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16820"><pk_ticket>515797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>12:22:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16821"><pk_ticket>515810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>12:27:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16822"><pk_ticket>515986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>13:55:38</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJUT SERVEI COMPULSA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16823"><pk_ticket>515998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:01:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16824"><pk_ticket>516000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:02:35</th_created><val_days_resolution>16.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16825"><pk_ticket>516010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:16:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16826"><pk_ticket>516033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:49:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16827"><pk_ticket>516037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:52:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16828"><pk_ticket>516040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:53:36</th_created><val_days_resolution>2.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16829"><pk_ticket>516044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>14:55:37</th_created><val_days_resolution>8.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLEI DEPENDENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16830"><pk_ticket>516050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>15:07:47</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16831"><pk_ticket>516075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>16:24:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMANENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16832"><pk_ticket>516087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>16:53:36</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16833"><pk_ticket>516088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>16:55:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16834"><pk_ticket>516108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>17:51:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16835"><pk_ticket>516116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>18:11:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA COMUNICACIO OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16836"><pk_ticket>516118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>18:18:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BIBLIOTECA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16837"><pk_ticket>516133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>19:23:36</th_created><val_days_resolution>8.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16838"><pk_ticket>516141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>19:50:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT MINUSVALIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16839"><pk_ticket>516142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-28T00:00:00</td_created><th_created>19:51:05</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16840"><pk_ticket>516151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>06:01:37</th_created><val_days_resolution>7.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16841"><pk_ticket>516158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>08:49:41</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUIEXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16842"><pk_ticket>516177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>09:09:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16843"><pk_ticket>516187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>09:15:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16844"><pk_ticket>516188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>09:16:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16845"><pk_ticket>516196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>09:22:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO PERSONA JURIDICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16846"><pk_ticket>516203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>09:26:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16847"><pk_ticket>516296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>10:25:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16848"><pk_ticket>516371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>11:13:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16849"><pk_ticket>516413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>11:31:05</th_created><val_days_resolution>2.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16850"><pk_ticket>516417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>11:32:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16851"><pk_ticket>516537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>12:46:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16852"><pk_ticket>516544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>12:52:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT EN CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16853"><pk_ticket>516594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>13:27:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CEM ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16854"><pk_ticket>516606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>13:37:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16855"><pk_ticket>516629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>13:59:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16856"><pk_ticket>516634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>14:07:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16857"><pk_ticket>516651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>14:44:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16858"><pk_ticket>516659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>15:28:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16859"><pk_ticket>516662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>15:30:36</th_created><val_days_resolution>4.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16860"><pk_ticket>516665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>15:52:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA MOVILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16861"><pk_ticket>516680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>16:39:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FORMULARI RECLAMACIÓ CONSUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16862"><pk_ticket>516694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>17:55:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16863"><pk_ticket>516698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>18:11:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA PAPERERA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16864"><pk_ticket>516700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>18:11:45</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16865"><pk_ticket>516713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>19:22:23</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16866"><pk_ticket>516714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>19:24:50</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16867"><pk_ticket>516724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-29T00:00:00</td_created><th_created>22:38:39</th_created><val_days_resolution>2.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO PRESUPOST</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16868"><pk_ticket>516728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-09-30T00:00:00</td_created><th_created>09:30:36</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16869"><pk_ticket>516742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-01T00:00:00</td_created><th_created>11:15:36</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16870"><pk_ticket>516748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-01T00:00:00</td_created><th_created>13:32:36</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLASES SPEAKING</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16871"><pk_ticket>516760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-01T00:00:00</td_created><th_created>16:52:36</th_created><val_days_resolution>3.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16872"><pk_ticket>516791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>08:23:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES D'EN PIUIG ASISTENTA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16873"><pk_ticket>516873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:28:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16874"><pk_ticket>516874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:29:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16875"><pk_ticket>516877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:29:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16876"><pk_ticket>516881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:31:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BENESTAR SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16877"><pk_ticket>516922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:48:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16878"><pk_ticket>516940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:53:36</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16879"><pk_ticket>516948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>09:57:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16880"><pk_ticket>516992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>10:13:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16881"><pk_ticket>517024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>10:23:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="16882"><pk_ticket>517037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>10:26:26</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16883"><pk_ticket>517040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>10:28:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16884"><pk_ticket>517111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>10:54:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEI RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16885"><pk_ticket>517113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>10:54:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16886"><pk_ticket>517157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>11:12:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16887"><pk_ticket>517184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>11:21:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OFICINA CARNET PENSIONISTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16888"><pk_ticket>517189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>11:21:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS CONFECCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16889"><pk_ticket>517249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>11:44:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16890"><pk_ticket>517299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>12:02:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16891"><pk_ticket>517399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>12:35:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16892"><pk_ticket>517441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>12:52:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16893"><pk_ticket>517451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>12:57:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16894"><pk_ticket>517549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>13:38:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16895"><pk_ticket>517564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>13:44:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16896"><pk_ticket>517576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>13:52:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16897"><pk_ticket>517597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>14:06:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16898"><pk_ticket>517629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>14:47:40</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16899"><pk_ticket>517636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>15:03:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16900"><pk_ticket>517639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>15:07:25</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16901"><pk_ticket>517655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>15:40:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16902"><pk_ticket>517665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>16:05:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16903"><pk_ticket>517673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>16:28:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16904"><pk_ticket>517679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>16:44:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16905"><pk_ticket>517687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>17:05:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16906"><pk_ticket>517693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>17:26:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ABONAMENT GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16907"><pk_ticket>517721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>18:14:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16908"><pk_ticket>517763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-02T00:00:00</td_created><th_created>20:44:36</th_created><val_days_resolution>3.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENCIA DOMICILIARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16909"><pk_ticket>517797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>08:30:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16910"><pk_ticket>517803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>08:33:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RESERVAR ACTIVITAT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16911"><pk_ticket>517810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>08:39:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA CENTRE ESPORTIU SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16912"><pk_ticket>517831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:03:38</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO CASERNA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16913"><pk_ticket>517877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:19:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16914"><pk_ticket>517904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:27:38</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16915"><pk_ticket>517907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:29:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16916"><pk_ticket>517951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:45:38</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT MEDALLA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16917"><pk_ticket>517955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:46:29</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16918"><pk_ticket>517962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:48:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16919"><pk_ticket>517984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:54:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16920"><pk_ticket>517989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>09:54:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16921"><pk_ticket>518055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>10:20:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16922"><pk_ticket>518111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>10:39:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16923"><pk_ticket>518115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>10:39:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16924"><pk_ticket>518164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>10:52:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS CEM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16925"><pk_ticket>518219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>11:10:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16926"><pk_ticket>518245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>11:18:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16927"><pk_ticket>518319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>11:40:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16928"><pk_ticket>518399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:08:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO FIRA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16929"><pk_ticket>518426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:20:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16930"><pk_ticket>518447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:29:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT INFANTS BIBLIOTECA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16931"><pk_ticket>518467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:37:12</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORA DELS NADONS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16932"><pk_ticket>518482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:42:36</th_created><val_days_resolution>9.43</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16933"><pk_ticket>518486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:43:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="16934"><pk_ticket>518490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:45:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ACTIVITATS EXTRA ESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16935"><pk_ticket>518525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>12:51:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16936"><pk_ticket>518562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>13:03:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16937"><pk_ticket>518567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>13:04:39</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16938"><pk_ticket>518582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>13:12:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16939"><pk_ticket>518607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>13:19:38</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC ESTABLIMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16940"><pk_ticket>518616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>13:22:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16941"><pk_ticket>518760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>15:31:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16942"><pk_ticket>518798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>16:50:48</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16943"><pk_ticket>518813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>17:37:15</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>56</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16944"><pk_ticket>518828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>17:53:37</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16945"><pk_ticket>518830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>17:56:38</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF INFORME VULNERABILITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16946"><pk_ticket>518877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-03T00:00:00</td_created><th_created>19:24:42</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16947"><pk_ticket>518906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>08:17:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITAT ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16948"><pk_ticket>518907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>08:21:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITAT EXTRAESCOLAR NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16949"><pk_ticket>518909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>08:22:43</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16950"><pk_ticket>518910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>08:26:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16951"><pk_ticket>518930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>08:56:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16952"><pk_ticket>518934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>08:58:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT REBUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16953"><pk_ticket>518959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>09:09:52</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16954"><pk_ticket>519036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>09:44:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16955"><pk_ticket>519048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>09:47:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16956"><pk_ticket>519125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>10:22:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16957"><pk_ticket>519184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>10:44:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16958"><pk_ticket>519197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>10:49:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="16959"><pk_ticket>519283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>11:24:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16960"><pk_ticket>519313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>11:35:39</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES I LLICENCIA ACTIVITATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16961"><pk_ticket>519323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>11:38:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16962"><pk_ticket>519449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:19:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16963"><pk_ticket>519464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:22:39</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16964"><pk_ticket>519485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:30:36</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16965"><pk_ticket>519495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:35:14</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16966"><pk_ticket>519506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:38:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16967"><pk_ticket>519513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:39:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16968"><pk_ticket>519531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>12:46:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA APARCAMENT MINUSVALIDS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16969"><pk_ticket>519588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>13:09:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="16970"><pk_ticket>519663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>13:48:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16971"><pk_ticket>519671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>13:54:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16972"><pk_ticket>519680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>13:56:45</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16973"><pk_ticket>519697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>14:15:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="16974"><pk_ticket>519806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>18:41:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMPRESES MERCADERIES PERILLOSES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16975"><pk_ticket>519815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>19:12:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16976"><pk_ticket>519820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-04T00:00:00</td_created><th_created>19:19:39</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBSANACIO PADRO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16977"><pk_ticket>519850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>06:16:36</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16978"><pk_ticket>519856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Diferenciales Tipo B: El tipo de protección que su PRVE necesita</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="16979"><pk_ticket>519977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>09:45:29</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16980"><pk_ticket>519997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>09:54:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA EXPEDIENT QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="16981"><pk_ticket>520089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>10:23:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16982"><pk_ticket>520122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>10:35:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NOUNAT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16983"><pk_ticket>520162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>10:52:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="16984"><pk_ticket>520181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>11:01:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="16985"><pk_ticket>520208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>11:13:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16986"><pk_ticket>520210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>11:14:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16987"><pk_ticket>520212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>11:14:38</th_created><val_days_resolution>4.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16988"><pk_ticket>520242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>11:23:30</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16989"><pk_ticket>520249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>11:24:40</th_created><val_days_resolution>3.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16990"><pk_ticket>520373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>12:10:53</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRIMERA OCUPACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16991"><pk_ticket>520378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>12:12:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16992"><pk_ticket>520381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>12:13:14</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA MUDANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16993"><pk_ticket>520394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>12:17:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16994"><pk_ticket>520409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>12:26:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT BENS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16995"><pk_ticket>520502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>13:05:40</th_created><val_days_resolution>2.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SIGNAR DADES INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16996"><pk_ticket>520554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>13:26:20</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="16997"><pk_ticket>520585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>13:43:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITS PRESENTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="16998"><pk_ticket>520645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>14:23:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="16999"><pk_ticket>520648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>14:25:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17000"><pk_ticket>520689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>16:12:40</th_created><val_days_resolution>6.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME POLICIAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17001"><pk_ticket>520693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>16:45:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17002"><pk_ticket>520711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>17:30:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17003"><pk_ticket>520723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>18:05:50</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA CEDULA URNISTICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17004"><pk_ticket>520725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>18:15:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCEDIMENT GENERIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17005"><pk_ticket>520753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>19:06:13</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRSENTACIO DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17006"><pk_ticket>520766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>19:55:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17007"><pk_ticket>520768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>21:16:36</th_created><val_days_resolution>4.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO CONVOCATORIA SUBALTERN</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17008"><pk_ticket>520770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>21:25:37</th_created><val_days_resolution>4.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17009"><pk_ticket>520772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-05T00:00:00</td_created><th_created>22:14:36</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17010"><pk_ticket>520790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>08:29:20</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17011"><pk_ticket>520830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>09:12:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIT IBI I CANVI DE NOM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17012"><pk_ticket>520902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>09:50:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17013"><pk_ticket>520931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>10:06:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT BEQUES MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17014"><pk_ticket>520938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>10:09:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PROCES SELECTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17015"><pk_ticket>520963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>10:18:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17016"><pk_ticket>520974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>10:28:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17017"><pk_ticket>521008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>10:41:20</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17018"><pk_ticket>521028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>10:49:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17019"><pk_ticket>521069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>11:04:39</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17020"><pk_ticket>521084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>11:12:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17021"><pk_ticket>521089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>11:14:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA REGISTRE VEHICLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17022"><pk_ticket>521091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>11:15:15</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17023"><pk_ticket>521093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>11:15:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17024"><pk_ticket>521230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>12:04:36</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17025"><pk_ticket>521389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>13:12:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17026"><pk_ticket>521392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>13:12:38</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17027"><pk_ticket>521537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>15:21:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17028"><pk_ticket>521544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>15:41:36</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17029"><pk_ticket>521548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-06T00:00:00</td_created><th_created>15:47:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17030"><pk_ticket>521622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-08T00:00:00</td_created><th_created>15:42:36</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17031"><pk_ticket>521626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-08T00:00:00</td_created><th_created>20:15:36</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17032"><pk_ticket>521632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-08T00:00:00</td_created><th_created>22:39:38</th_created><val_days_resolution>2.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIDA MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17033"><pk_ticket>521660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>08:53:36</th_created><val_days_resolution>3.9</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17034"><pk_ticket>521731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>09:31:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SIAC NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17035"><pk_ticket>521801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>10:02:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17036"><pk_ticket>521807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>10:06:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17037"><pk_ticket>521844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>10:19:41</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE SANCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17038"><pk_ticket>521868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>10:26:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17039"><pk_ticket>521899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>10:37:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17040"><pk_ticket>521926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>10:44:40</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17041"><pk_ticket>521972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>11:04:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA GIMNAS CEM ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17042"><pk_ticket>522016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>11:17:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17043"><pk_ticket>522093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>11:44:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17044"><pk_ticket>522193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>12:19:02</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17045"><pk_ticket>522202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>12:21:36</th_created><val_days_resolution>3.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17046"><pk_ticket>522209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>12:23:57</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17047"><pk_ticket>522219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>12:26:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17048"><pk_ticket>522317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>12:57:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17049"><pk_ticket>522359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>13:12:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESPAIS MUNICIPALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17050"><pk_ticket>522418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>13:36:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA PRESTACIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17051"><pk_ticket>522451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>13:54:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17052"><pk_ticket>522488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>14:22:43</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17053"><pk_ticket>522495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>14:29:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IG VIOLENCIA GENERE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17054"><pk_ticket>522601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>17:29:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17055"><pk_ticket>522606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-09T00:00:00</td_created><th_created>17:32:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17056"><pk_ticket>522684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>08:09:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO SOCIAL AIGUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17057"><pk_ticket>522798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>09:41:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ABONAMENT ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17058"><pk_ticket>522847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>10:02:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17059"><pk_ticket>522920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>10:26:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLS SOCIALS SANCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17060"><pk_ticket>523011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>10:57:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17061"><pk_ticket>523076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>11:22:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES MUNICIPALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17062"><pk_ticket>523188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>12:04:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES ZONA AUTOBUS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17063"><pk_ticket>523221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>12:16:38</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17064"><pk_ticket>523246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>12:29:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REPSENTACIO ENTITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17065"><pk_ticket>523303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>12:49:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17066"><pk_ticket>523311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>12:53:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17067"><pk_ticket>523331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>13:04:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17068"><pk_ticket>523351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>13:17:34</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17069"><pk_ticket>523375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>13:26:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="17070"><pk_ticket>523400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>13:34:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA OBERTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17071"><pk_ticket>523405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>13:35:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLIÇENCIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17072"><pk_ticket>523435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>13:55:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17073"><pk_ticket>523448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>14:03:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES IDENTIFACIO CONDUCTOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17074"><pk_ticket>523511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>15:21:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D'EN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17075"><pk_ticket>523549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>16:23:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17076"><pk_ticket>523555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>16:37:36</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17077"><pk_ticket>523585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>17:30:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17078"><pk_ticket>523588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>17:45:21</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PISCIINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17079"><pk_ticket>523598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>18:01:27</th_created><val_days_resolution>3.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17080"><pk_ticket>523607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-10T00:00:00</td_created><th_created>18:19:34</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17081"><pk_ticket>523643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>07:32:41</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17082"><pk_ticket>523647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>08:15:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE GENERIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17083"><pk_ticket>523690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>09:08:43</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE GENERIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17084"><pk_ticket>523761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>09:42:37</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBERTURA LOCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17085"><pk_ticket>523770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>09:46:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17086"><pk_ticket>523858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>10:23:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA POLICIA LOCAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17087"><pk_ticket>523887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>10:39:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17088"><pk_ticket>524056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>11:46:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17089"><pk_ticket>524158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>12:26:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17090"><pk_ticket>524235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>13:00:38</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALENDARI FESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17091"><pk_ticket>524453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>17:34:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA POLICIA LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17092"><pk_ticket>524496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>19:17:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17093"><pk_ticket>524547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-11T00:00:00</td_created><th_created>23:07:38</th_created><val_days_resolution>17.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17094"><pk_ticket>524561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-12T00:00:00</td_created><th_created>12:58:38</th_created><val_days_resolution>12.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17095"><pk_ticket>524572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-12T00:00:00</td_created><th_created>21:36:36</th_created><val_days_resolution>3.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17096"><pk_ticket>524635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>09:34:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17097"><pk_ticket>524640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>09:35:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17098"><pk_ticket>524697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>10:18:38</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17099"><pk_ticket>524751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>10:51:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17100"><pk_ticket>524753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>10:51:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17101"><pk_ticket>524790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>11:10:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17102"><pk_ticket>524857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>11:36:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17103"><pk_ticket>524880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>11:46:36</th_created><val_days_resolution>2.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17104"><pk_ticket>524918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:00:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO BEQUES MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17105"><pk_ticket>524923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:03:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17106"><pk_ticket>524945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:14:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA TARGETA PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17107"><pk_ticket>524962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:19:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCIDENT VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17108"><pk_ticket>524980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:26:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17109"><pk_ticket>524992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:34:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEFUNCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17110"><pk_ticket>525003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>12:42:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17111"><pk_ticket>525039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>13:05:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17112"><pk_ticket>525042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>13:09:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR 404 ACCES B2B ROUTER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17113"><pk_ticket>525104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>13:51:39</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17114"><pk_ticket>525109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>14:01:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17115"><pk_ticket>525115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>14:14:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17116"><pk_ticket>525161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>16:53:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17117"><pk_ticket>525168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>17:07:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT HISTORIC EMPADRONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17118"><pk_ticket>525178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>17:44:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PER SOL·LICITAR CARNET FAMILIA NOMBROSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17119"><pk_ticket>525195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-13T00:00:00</td_created><th_created>19:37:46</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA  SENSE DOMICLI FIX</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17120"><pk_ticket>525215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-14T00:00:00</td_created><th_created>14:31:44</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17121"><pk_ticket>525258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSTANCIA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17122"><pk_ticket>525282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>08:57:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE INSTANCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17123"><pk_ticket>525287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>09:03:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17124"><pk_ticket>525362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>09:42:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RENOV TARGETA MINUSVALID</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17125"><pk_ticket>525431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>10:07:38</th_created><val_days_resolution>2.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17126"><pk_ticket>525455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>10:20:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLAÇA APARCAMENT MINUSVALID NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17127"><pk_ticket>525466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>10:23:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17128"><pk_ticket>525502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>10:40:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17129"><pk_ticket>525507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>10:42:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17130"><pk_ticket>525550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>10:57:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17131"><pk_ticket>525602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>11:20:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17132"><pk_ticket>525607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>11:23:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR BECA EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17133"><pk_ticket>525622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>11:26:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE INSTANCIA BECA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17134"><pk_ticket>525698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>11:52:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRAMITAR BECA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17135"><pk_ticket>525758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>12:11:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI NOM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17136"><pk_ticket>525777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>12:16:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17137"><pk_ticket>525823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>12:31:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17138"><pk_ticket>525869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>12:48:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17139"><pk_ticket>525880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>12:54:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUARDERIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17140"><pk_ticket>525900</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>13:01:21</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17141"><pk_ticket>525911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>13:05:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONSTRENYIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17142"><pk_ticket>525916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>13:06:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17143"><pk_ticket>526052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>14:05:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17144"><pk_ticket>526064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>14:15:38</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17145"><pk_ticket>526070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>14:21:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17146"><pk_ticket>526076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>14:28:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17147"><pk_ticket>526085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>14:37:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17148"><pk_ticket>526139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>15:56:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17149"><pk_ticket>526163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>16:48:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17150"><pk_ticket>526165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>16:50:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER PSICOLOGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17151"><pk_ticket>526187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>17:51:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17152"><pk_ticket>526199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>18:08:27</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17153"><pk_ticket>526205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>18:22:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRE CIVIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17154"><pk_ticket>526215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>18:54:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS MUDANÇA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17155"><pk_ticket>526227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-16T00:00:00</td_created><th_created>19:35:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17156"><pk_ticket>526242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>00:21:43</th_created><val_days_resolution>2.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA AJT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17157"><pk_ticket>526275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>08:50:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17158"><pk_ticket>526281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>08:54:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17159"><pk_ticket>526468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>10:10:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17160"><pk_ticket>526471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>10:11:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17161"><pk_ticket>526533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>10:28:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17162"><pk_ticket>526673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>11:18:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17163"><pk_ticket>526736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>11:40:39</th_created><val_days_resolution>4.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATRIMONI MUNICIPAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17164"><pk_ticket>526738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>11:40:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇA MINUSVALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17165"><pk_ticket>526751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>11:44:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANSIME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17166"><pk_ticket>526804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:03:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BECA ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17167"><pk_ticket>526831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:12:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17168"><pk_ticket>526834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:13:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17169"><pk_ticket>526838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:16:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17170"><pk_ticket>526853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:20:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17171"><pk_ticket>526858</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:21:34</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO GENCAT</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17172"><pk_ticket>526878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:27:07</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17173"><pk_ticket>526891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>12:29:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17174"><pk_ticket>527102</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>13:49:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17175"><pk_ticket>527136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>14:20:38</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS CEM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17176"><pk_ticket>527195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>15:43:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17177"><pk_ticket>527227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>17:19:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17178"><pk_ticket>527233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>17:35:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17179"><pk_ticket>527269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>19:02:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17180"><pk_ticket>527275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>19:49:36</th_created><val_days_resolution>2.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17181"><pk_ticket>527283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-17T00:00:00</td_created><th_created>21:28:36</th_created><val_days_resolution>3.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17182"><pk_ticket>527293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>00:48:39</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17183"><pk_ticket>527301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>08:13:38</th_created><val_days_resolution>2.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17184"><pk_ticket>527304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>08:16:38</th_created><val_days_resolution>2.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17185"><pk_ticket>527321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>08:42:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICTA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17186"><pk_ticket>527323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>08:44:36</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLEAN UP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17187"><pk_ticket>527329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>08:53:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERRROR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17188"><pk_ticket>527360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>09:12:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17189"><pk_ticket>527367</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>09:15:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17190"><pk_ticket>527641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>10:43:36</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17191"><pk_ticket>527645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>10:45:14</th_created><val_days_resolution>17.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FIRA AVICOLA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17192"><pk_ticket>527661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>10:50:04</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITAR OCUPACIO DE VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17193"><pk_ticket>527669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>10:51:56</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17194"><pk_ticket>527710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>11:07:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17195"><pk_ticket>527801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>11:35:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17196"><pk_ticket>527905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>12:08:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17197"><pk_ticket>527927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>12:14:41</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17198"><pk_ticket>527935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>12:17:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17199"><pk_ticket>528008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>12:39:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVAI TREBALLADORA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17200"><pk_ticket>528105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>13:05:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17201"><pk_ticket>528117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>13:11:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLEAN UP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17202"><pk_ticket>528175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>13:30:36</th_created><val_days_resolution>14.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17203"><pk_ticket>528211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>13:48:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ALTA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17204"><pk_ticket>528362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>17:06:50</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17205"><pk_ticket>528386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>18:24:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17206"><pk_ticket>528388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>18:25:36</th_created><val_days_resolution>9.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17207"><pk_ticket>528416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-18T00:00:00</td_created><th_created>19:34:40</th_created><val_days_resolution>2.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO AJUT EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17208"><pk_ticket>528442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>08:02:36</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>¿Miedo a la oscuridad cuando vuelve a casa? Camine seguro con la luz adecuada, con SPIDER+ POST, disponible en el catálogo PRONTO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17209"><pk_ticket>528473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>08:47:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17210"><pk_ticket>528482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>08:52:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17211"><pk_ticket>528493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>08:57:23</th_created><val_days_resolution>1.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OMIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17212"><pk_ticket>528497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>08:58:37</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MATRIMONIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17213"><pk_ticket>528509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>09:04:59</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17214"><pk_ticket>528606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>09:45:33</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17215"><pk_ticket>528648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>10:03:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17216"><pk_ticket>528679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>10:12:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA OMIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17217"><pk_ticket>528682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>10:13:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17218"><pk_ticket>528737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>10:28:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17219"><pk_ticket>529017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>11:50:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17220"><pk_ticket>529064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>12:06:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CALCUL PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17221"><pk_ticket>529089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>12:16:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17222"><pk_ticket>529093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>12:18:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17223"><pk_ticket>529154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>12:39:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CITA PREVIA OMIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17224"><pk_ticket>529203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>12:56:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17225"><pk_ticket>529228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>13:08:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17226"><pk_ticket>529341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>13:49:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT ESPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17227"><pk_ticket>529432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>15:31:41</th_created><val_days_resolution>1.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO PAGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17228"><pk_ticket>529502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>18:03:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLUB ESPORT JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17229"><pk_ticket>529507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>18:18:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA ZONA BLAVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17230"><pk_ticket>529537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-19T00:00:00</td_created><th_created>21:42:36</th_created><val_days_resolution>2.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17231"><pk_ticket>529914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>10:42:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17232"><pk_ticket>530012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>11:12:36</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17233"><pk_ticket>530073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>11:34:41</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17234"><pk_ticket>530077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>11:36:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACITVITATS CULTURALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17235"><pk_ticket>530229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>12:29:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17236"><pk_ticket>530258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>12:39:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17237"><pk_ticket>530281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>12:47:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA QUEIXA CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17238"><pk_ticket>530310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17239"><pk_ticket>530403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>13:31:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA AMB</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17240"><pk_ticket>530408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>13:36:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17241"><pk_ticket>530487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>15:41:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17242"><pk_ticket>530508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>16:57:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACCES EXPEDIENT COMUNTAT VEINS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17243"><pk_ticket>530510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>17:02:37</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17244"><pk_ticket>530513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>17:11:39</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17245"><pk_ticket>530516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>17:24:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AL·LEGAR MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17246"><pk_ticket>530542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-20T00:00:00</td_created><th_created>19:01:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO APORTACIO DOCUMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17247"><pk_ticket>530575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-22T00:00:00</td_created><th_created>13:38:36</th_created><val_days_resolution>13.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI BONO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17248"><pk_ticket>530577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-22T00:00:00</td_created><th_created>15:35:36</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIENCIA INSCRIPCIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17249"><pk_ticket>530641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>08:32:36</th_created><val_days_resolution>12.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17250"><pk_ticket>530657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>08:43:39</th_created><val_days_resolution>3.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CREDITOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17251"><pk_ticket>530817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>09:47:51</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17252"><pk_ticket>530856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>10:02:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BOMBONA BUTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17253"><pk_ticket>530878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>10:08:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17254"><pk_ticket>530930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>10:25:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17255"><pk_ticket>530985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>10:43:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT BEQUES ESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17256"><pk_ticket>531073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>11:11:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANCIO APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17257"><pk_ticket>531157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>11:37:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17258"><pk_ticket>531178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>11:43:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17259"><pk_ticket>531248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>11:59:36</th_created><val_days_resolution>1.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO NATACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17260"><pk_ticket>531254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>12:00:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17261"><pk_ticket>531265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>12:04:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17262"><pk_ticket>531275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>12:07:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FITXA CREDITOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17263"><pk_ticket>531282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>12:08:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17264"><pk_ticket>531351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>12:25:50</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17265"><pk_ticket>531659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>14:09:39</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17266"><pk_ticket>531689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>14:32:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17267"><pk_ticket>531740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>15:27:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT SERVEIS PRESTATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17268"><pk_ticket>531809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>16:58:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS ADJUNTATS AL TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17269"><pk_ticket>531810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>17:00:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17270"><pk_ticket>531836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>17:25:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17271"><pk_ticket>531849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>17:47:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17272"><pk_ticket>531852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>17:51:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17273"><pk_ticket>531859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>18:03:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17274"><pk_ticket>531909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-23T00:00:00</td_created><th_created>22:21:39</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17275"><pk_ticket>531949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>08:29:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17276"><pk_ticket>532022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>09:37:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17277"><pk_ticket>532080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>10:03:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17278"><pk_ticket>532195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>10:44:39</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT NAIXEMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17279"><pk_ticket>532229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>10:53:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17280"><pk_ticket>532240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>10:57:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17281"><pk_ticket>532282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>11:12:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO HORARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17282"><pk_ticket>532360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>11:49:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT AMB PROJECTE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17283"><pk_ticket>532416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>12:09:53</th_created><val_days_resolution>23.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17284"><pk_ticket>532459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>12:22:40</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17285"><pk_ticket>532498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>12:34:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17286"><pk_ticket>532510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>12:36:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17287"><pk_ticket>532536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>12:48:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA ACTIVITAT AMB CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17288"><pk_ticket>532547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>12:51:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AGENT AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17289"><pk_ticket>532575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>13:01:40</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17290"><pk_ticket>532581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>13:04:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17291"><pk_ticket>532587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>13:05:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17292"><pk_ticket>532724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>14:07:39</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFO LLICENCIA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17293"><pk_ticket>532786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>15:46:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17294"><pk_ticket>532791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>15:54:41</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENYAL APARCAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17295"><pk_ticket>532796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>16:05:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17296"><pk_ticket>532841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>17:34:38</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17297"><pk_ticket>532895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>19:53:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INS GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17298"><pk_ticket>532898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>20:21:36</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17299"><pk_ticket>532910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-24T00:00:00</td_created><th_created>22:05:42</th_created><val_days_resolution>1.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="17300"><pk_ticket>533010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>09:25:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17301"><pk_ticket>533180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>10:36:39</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17302"><pk_ticket>533225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>10:54:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TARGETA APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17303"><pk_ticket>533305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>11:22:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17304"><pk_ticket>533472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>12:24:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17305"><pk_ticket>533501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>12:32:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17306"><pk_ticket>533562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>12:52:36</th_created><val_days_resolution>1.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17307"><pk_ticket>533589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>13:02:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17308"><pk_ticket>533632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>13:19:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVACIO PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17309"><pk_ticket>533637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>13:20:38</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17310"><pk_ticket>533654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>13:30:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17311"><pk_ticket>533684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>13:38:39</th_created><val_days_resolution>2.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17312"><pk_ticket>533730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>13:56:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17313"><pk_ticket>533740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>14:02:40</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERRENYS ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17314"><pk_ticket>533772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>14:28:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17315"><pk_ticket>533776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>14:30:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17316"><pk_ticket>533825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>15:28:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA REQUERIMEN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17317"><pk_ticket>533826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>15:31:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LLICENCIA ACTIVAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17318"><pk_ticket>533863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>17:15:36</th_created><val_days_resolution>5.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17319"><pk_ticket>533877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-25T00:00:00</td_created><th_created>18:02:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17320"><pk_ticket>533995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>09:20:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17321"><pk_ticket>534000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>09:23:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLUSVALUA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17322"><pk_ticket>534120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>10:14:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRORROGA LLIC OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17323"><pk_ticket>534135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>10:22:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CANVI DE TITULARITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17324"><pk_ticket>534155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>10:30:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17325"><pk_ticket>534163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>10:33:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17326"><pk_ticket>534176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>10:38:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIACIO OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17327"><pk_ticket>534188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>10:42:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17328"><pk_ticket>534282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>11:10:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17329"><pk_ticket>534342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>11:31:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT DIRIGIDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17330"><pk_ticket>534351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>11:35:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17331"><pk_ticket>534382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>11:50:31</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANCIO MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17332"><pk_ticket>534479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>12:28:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SOL BO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17333"><pk_ticket>534487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>12:33:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO SOCIAL CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17334"><pk_ticket>534498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>12:37:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT NEXT GENERATION</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17335"><pk_ticket>534560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIATR INSCRIPCIO CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17336"><pk_ticket>534581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>13:10:25</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17337"><pk_ticket>534602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>13:19:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17338"><pk_ticket>534657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>13:45:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D'EN PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17339"><pk_ticket>534688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>14:01:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS URBANISTICS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17340"><pk_ticket>534726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>14:52:02</th_created><val_days_resolution>7.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17341"><pk_ticket>534797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>16:53:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17342"><pk_ticket>534812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>17:23:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17343"><pk_ticket>534817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>17:33:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO GENCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17344"><pk_ticket>534858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>18:17:36</th_created><val_days_resolution>6.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17345"><pk_ticket>534870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-26T00:00:00</td_created><th_created>18:31:37</th_created><val_days_resolution>5.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17346"><pk_ticket>534927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>08:27:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17347"><pk_ticket>534978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>09:21:33</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR PRESSUPOST</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17348"><pk_ticket>535077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>10:03:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17349"><pk_ticket>535133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>10:32:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17350"><pk_ticket>535153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>10:42:24</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17351"><pk_ticket>535275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>11:35:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17352"><pk_ticket>535283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>11:38:37</th_created><val_days_resolution>4.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17353"><pk_ticket>535286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>11:39:44</th_created><val_days_resolution>4.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT XAPA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17354"><pk_ticket>535288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>11:39:48</th_created><val_days_resolution>4.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17355"><pk_ticket>535307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>11:49:36</th_created><val_days_resolution>5.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES MUNICIPALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17356"><pk_ticket>535352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>12:13:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT CERT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17357"><pk_ticket>535357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>12:15:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17358"><pk_ticket>535395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>12:28:37</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17359"><pk_ticket>535453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>12:56:00</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17360"><pk_ticket>535473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>13:03:38</th_created><val_days_resolution>4.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17361"><pk_ticket>535478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>13:08:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17362"><pk_ticket>535559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>13:56:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17363"><pk_ticket>535596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>14:36:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17364"><pk_ticket>535647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>17:08:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17365"><pk_ticket>535680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-27T00:00:00</td_created><th_created>19:50:39</th_created><val_days_resolution>2.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17366"><pk_ticket>535686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-28T00:00:00</td_created><th_created>18:59:38</th_created><val_days_resolution>3.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17367"><pk_ticket>535745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>08:53:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17368"><pk_ticket>535756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>08:59:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17369"><pk_ticket>535759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>09:01:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17370"><pk_ticket>535858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>09:44:41</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPOSNABLE CONTARCTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17371"><pk_ticket>535931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>10:14:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17372"><pk_ticket>535937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>10:16:36</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17373"><pk_ticket>536046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>10:58:11</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17374"><pk_ticket>536109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>11:18:39</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS FITOSANITARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17375"><pk_ticket>536124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>11:25:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT TARGETA MINUSVALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17376"><pk_ticket>536178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>11:48:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17377"><pk_ticket>536261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>12:23:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17378"><pk_ticket>536316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>12:42:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17379"><pk_ticket>536430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>13:25:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17380"><pk_ticket>536436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>13:26:36</th_created><val_days_resolution>9.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17381"><pk_ticket>536437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>13:26:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17382"><pk_ticket>536445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>13:32:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17383"><pk_ticket>536453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>13:37:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17384"><pk_ticket>536473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>13:48:36</th_created><val_days_resolution>6.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17385"><pk_ticket>536560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>16:14:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECURSOS HUMANS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17386"><pk_ticket>536570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>16:35:42</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PORTA A PORTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17387"><pk_ticket>536586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>17:16:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17388"><pk_ticket>536604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-30T00:00:00</td_created><th_created>18:26:35</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17389"><pk_ticket>536660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>08:34:38</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17390"><pk_ticket>536674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>08:55:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS TARGETA ALIMENTS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17391"><pk_ticket>536721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>09:26:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FOTOGRAFIES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17392"><pk_ticket>536773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>09:52:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17393"><pk_ticket>536816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>10:08:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17394"><pk_ticket>537031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>11:57:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA TARGETA DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17395"><pk_ticket>537047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>12:06:42</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17396"><pk_ticket>537082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>12:21:25</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17397"><pk_ticket>537084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>12:21:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17398"><pk_ticket>537196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>13:24:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17399"><pk_ticket>537237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>13:46:20</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ESPAI COMERCIAL FIRA AVICOLA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17400"><pk_ticket>537278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>14:29:42</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17401"><pk_ticket>537306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>16:20:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17402"><pk_ticket>537311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>16:32:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17403"><pk_ticket>537313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>16:36:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17404"><pk_ticket>537324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>17:01:55</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17405"><pk_ticket>537332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>17:36:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT NAIXEMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17406"><pk_ticket>537335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-10-31T00:00:00</td_created><th_created>18:03:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17407"><pk_ticket>537364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-01T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>11.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS FOTOGRAFIA NORCTURNA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17408"><pk_ticket>537382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>08:05:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL MODIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17409"><pk_ticket>537387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>08:14:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17410"><pk_ticket>537535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>09:51:04</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17411"><pk_ticket>537553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>09:55:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17412"><pk_ticket>537572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>10:02:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17413"><pk_ticket>537584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>10:07:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME TRUCADES POLICIA LOCAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17414"><pk_ticket>537605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>10:16:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17415"><pk_ticket>537701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>10:54:39</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT HORA NADONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17416"><pk_ticket>537733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>11:12:36</th_created><val_days_resolution>3.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS PAGATS IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17417"><pk_ticket>537747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>11:20:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17418"><pk_ticket>537751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>11:23:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA HORTES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17419"><pk_ticket>537796</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>11:42:36</th_created><val_days_resolution>4.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLUSVALUA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17420"><pk_ticket>537803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>11:44:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ARMES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17421"><pk_ticket>537820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>11:52:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17422"><pk_ticket>537966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>12:48:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17423"><pk_ticket>537968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>12:48:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17424"><pk_ticket>538047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>13:21:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17425"><pk_ticket>538051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>13:22:36</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS IA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17426"><pk_ticket>538052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>13:22:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDUCACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17427"><pk_ticket>538057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>13:24:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17428"><pk_ticket>538088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>13:38:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES SERVEI PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17429"><pk_ticket>538125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>14:03:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17430"><pk_ticket>538134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>14:08:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17431"><pk_ticket>538229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>17:16:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17432"><pk_ticket>538233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>17:28:38</th_created><val_days_resolution>7.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA POBRESA ENERGETICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17433"><pk_ticket>538237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-02T00:00:00</td_created><th_created>17:42:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AFEGIR DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17434"><pk_ticket>538303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>08:58:36</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17435"><pk_ticket>538378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>09:40:00</th_created><val_days_resolution>17.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPOSNABLE CONTARCTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17436"><pk_ticket>538425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>10:02:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17437"><pk_ticket>538476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>10:24:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17438"><pk_ticket>538530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>10:49:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17439"><pk_ticket>538578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>11:14:54</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRIBUTS I FACTURES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17440"><pk_ticket>538586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>11:17:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PRVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17441"><pk_ticket>538615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>11:28:20</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17442"><pk_ticket>538644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>11:39:59</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17443"><pk_ticket>538765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>12:38:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS PRIMERS AUXILIS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17444"><pk_ticket>538846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>13:14:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17445"><pk_ticket>538850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>13:16:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17446"><pk_ticket>538879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>13:28:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17447"><pk_ticket>538955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>15:29:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIT LLIÇENCIA URBANISTICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17448"><pk_ticket>538965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>15:58:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17449"><pk_ticket>538966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>16:02:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17450"><pk_ticket>539002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-03T00:00:00</td_created><th_created>19:56:41</th_created><val_days_resolution>3.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PODA ARBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17451"><pk_ticket>539024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-04T00:00:00</td_created><th_created>20:14:38</th_created><val_days_resolution>5.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17452"><pk_ticket>539026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-04T00:00:00</td_created><th_created>22:55:36</th_created><val_days_resolution>2.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17453"><pk_ticket>539079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>09:03:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17454"><pk_ticket>539116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>09:18:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17455"><pk_ticket>539175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>09:42:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17456"><pk_ticket>539221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>10:03:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17457"><pk_ticket>539257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>10:16:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTICACIO SUBVENCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17458"><pk_ticket>539258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>10:16:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17459"><pk_ticket>539278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>10:23:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17460"><pk_ticket>539303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>10:32:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17461"><pk_ticket>539318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>10:40:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SESSIO FOTOGRAFIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17462"><pk_ticket>539422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>11:17:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT BARCELONA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17463"><pk_ticket>539425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>11:18:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17464"><pk_ticket>539457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>11:27:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17465"><pk_ticket>539467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>11:32:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17466"><pk_ticket>539514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>11:44:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17467"><pk_ticket>539581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>12:00:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17468"><pk_ticket>539648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17469"><pk_ticket>539653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>12:24:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS US DEL MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17470"><pk_ticket>539936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>15:22:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGE REIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17471"><pk_ticket>539939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>15:29:39</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17472"><pk_ticket>539948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>15:49:36</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17473"><pk_ticket>539968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>16:48:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17474"><pk_ticket>539972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>17:00:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME EXCLUSIO SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17475"><pk_ticket>539996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-11-06T00:00:00</td_created><th_created>18:15:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA ENTITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17476"><pk_ticket>540025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>08:07:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA QUEIXA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17477"><pk_ticket>540026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>08:07:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17478"><pk_ticket>540050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>09:01:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17479"><pk_ticket>540064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>09:11:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PRESSUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17480"><pk_ticket>540100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>09:31:38</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17481"><pk_ticket>540135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>09:49:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17482"><pk_ticket>540255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>10:35:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17483"><pk_ticket>540257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>10:36:05</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR T-MES BONIFICADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17484"><pk_ticket>540306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>10:53:39</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BONIF IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17485"><pk_ticket>540323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:00:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17486"><pk_ticket>540324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:01:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17487"><pk_ticket>540337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:06:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ABONAMENT GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17488"><pk_ticket>540349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:12:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT SANCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17489"><pk_ticket>540356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:16:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17490"><pk_ticket>540366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:17:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17491"><pk_ticket>540454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>11:56:21</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17492"><pk_ticket>540483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>12:08:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17493"><pk_ticket>540494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>12:13:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17494"><pk_ticket>540582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>12:51:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17495"><pk_ticket>540590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>12:54:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17496"><pk_ticket>540605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>13:01:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17497"><pk_ticket>540613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>13:05:47</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17498"><pk_ticket>540633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>13:14:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT SANCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17499"><pk_ticket>540653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>13:25:39</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT DOCUMENTACIO MASCOTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17500"><pk_ticket>540655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>13:26:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOCUMENTACIO CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17501"><pk_ticket>540696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>13:49:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17502"><pk_ticket>540722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>14:07:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17503"><pk_ticket>540731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>14:17:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17504"><pk_ticket>540753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>14:41:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17505"><pk_ticket>540804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>16:35:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17506"><pk_ticket>540820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>17:05:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENTACIO BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17507"><pk_ticket>540829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>17:33:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17508"><pk_ticket>540832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>17:36:39</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA INFORME VULNERABILITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17509"><pk_ticket>540833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>17:45:17</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17510"><pk_ticket>540851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-07T00:00:00</td_created><th_created>18:43:23</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA CONTRACTE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17511"><pk_ticket>540923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>09:01:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17512"><pk_ticket>540929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>09:05:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APATS A DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17513"><pk_ticket>541034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>09:54:14</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR TRAMIT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17514"><pk_ticket>541095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>10:15:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA ALIMENTS OIAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17515"><pk_ticket>541100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>10:17:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17516"><pk_ticket>541121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>10:24:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17517"><pk_ticket>541123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>10:25:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17518"><pk_ticket>541173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>10:42:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FOTOGRAFIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17519"><pk_ticket>541211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>11:00:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17520"><pk_ticket>541237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>11:13:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="17521"><pk_ticket>541238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>11:13:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FORMULARI OCUPACIO VIA PUBLICA SAC RUNA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17522"><pk_ticket>541433</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>12:28:01</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BAIXA IAE</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17523"><pk_ticket>541500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>12:54:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISOS NOVA CONSTRUCCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17524"><pk_ticket>541518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:02:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA SIGNAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17525"><pk_ticket>541525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:04:23</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SELECCIO PATGE REIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17526"><pk_ticket>541549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:17:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI FIRA AVICOLA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17527"><pk_ticket>541578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:29:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC ALTA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17528"><pk_ticket>541609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:49:36</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17529"><pk_ticket>541617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:55:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17530"><pk_ticket>541623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>13:59:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17531"><pk_ticket>541630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>14:01:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17532"><pk_ticket>541725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>18:02:01</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17533"><pk_ticket>541729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>18:20:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17534"><pk_ticket>541740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>19:17:36</th_created><val_days_resolution>4.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17535"><pk_ticket>541742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>19:23:38</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17536"><pk_ticket>541743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>19:28:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT MINUSVALIDS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17537"><pk_ticket>541746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>19:49:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17538"><pk_ticket>541757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>21:29:36</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17539"><pk_ticket>541763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-08T00:00:00</td_created><th_created>22:10:38</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUMIDOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17540"><pk_ticket>541772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Descubra las novedades de otoño de PERFORMANCE iN LIGHTING con sólo un click</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17541"><pk_ticket>541774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>08:16:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17542"><pk_ticket>541775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>08:16:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17543"><pk_ticket>541778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>08:31:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17544"><pk_ticket>541821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>09:19:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MEDI AMBIENTAL VEHICLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17545"><pk_ticket>541846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>09:32:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17546"><pk_ticket>541868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>09:43:52</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17547"><pk_ticket>541875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>09:46:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTOFIRMA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17548"><pk_ticket>541886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>09:51:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17549"><pk_ticket>541902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>09:59:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17550"><pk_ticket>541928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>10:11:30</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17551"><pk_ticket>541936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>10:15:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17552"><pk_ticket>541943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>10:19:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17553"><pk_ticket>541953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>10:25:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17554"><pk_ticket>542105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>11:27:39</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17555"><pk_ticket>542154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>11:47:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17556"><pk_ticket>542161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>11:50:38</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CARNET PENSIONISTA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17557"><pk_ticket>542170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>11:55:32</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17558"><pk_ticket>542178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>11:59:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRAU DEPENDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17559"><pk_ticket>542193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:07:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17560"><pk_ticket>542195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:08:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17561"><pk_ticket>542220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:20:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17562"><pk_ticket>542222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:21:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PATGE REIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17563"><pk_ticket>542229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:23:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17564"><pk_ticket>542265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:43:36</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17565"><pk_ticket>542279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>12:53:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17566"><pk_ticket>542359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>13:26:36</th_created><val_days_resolution>7.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17567"><pk_ticket>542452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>14:24:36</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROPOSTA LLOGUER SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17568"><pk_ticket>542464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>14:45:41</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17569"><pk_ticket>542523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>17:24:07</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17570"><pk_ticket>542537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>17:49:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARRELAMENT SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17571"><pk_ticket>542548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>18:12:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17572"><pk_ticket>542561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>19:09:21</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO OCUPACIO VIA PUBLICA FOOD TRUCK</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17573"><pk_ticket>542571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>20:16:36</th_created><val_days_resolution>4.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17574"><pk_ticket>542573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-09T00:00:00</td_created><th_created>20:17:36</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17575"><pk_ticket>542641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>09:19:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17576"><pk_ticket>542759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>10:19:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17577"><pk_ticket>542777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>10:29:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17578"><pk_ticket>542905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>11:22:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BASE DADES DEPORWIN</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17579"><pk_ticket>542952</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>11:41:06</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EXCEL JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17580"><pk_ticket>542963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>11:44:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO DOMINATIVA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17581"><pk_ticket>543047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>12:18:58</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17582"><pk_ticket>543130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>12:54:36</th_created><val_days_resolution>2.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE MUNICIPAL ESPORTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17583"><pk_ticket>543132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>12:54:37</th_created><val_days_resolution>2.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE MUNICIPAL ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17584"><pk_ticket>543136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>12:55:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17585"><pk_ticket>543138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>12:56:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CENTRE MUNICIPAL ESPORTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17586"><pk_ticket>543297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>16:04:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17587"><pk_ticket>543301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>16:42:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17588"><pk_ticket>543318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-10T00:00:00</td_created><th_created>18:28:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17589"><pk_ticket>543344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-11T00:00:00</td_created><th_created>10:33:37</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17590"><pk_ticket>543386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-12T00:00:00</td_created><th_created>22:13:36</th_created><val_days_resolution>4.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17591"><pk_ticket>543427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>08:50:39</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17592"><pk_ticket>543469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>09:16:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL PATGE REAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17593"><pk_ticket>543516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>09:34:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17594"><pk_ticket>543578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>10:00:41</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17595"><pk_ticket>543602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>10:11:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17596"><pk_ticket>543714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>10:45:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUGGERENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17597"><pk_ticket>543883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>11:42:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RENOVACIO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17598"><pk_ticket>543885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>11:43:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RETIRADA VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17599"><pk_ticket>543901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>11:48:42</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17600"><pk_ticket>543909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>11:51:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESCOLA IDIOMES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17601"><pk_ticket>543919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>11:55:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA FORMULARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17602"><pk_ticket>543943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:07:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17603"><pk_ticket>543945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:07:38</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IAE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17604"><pk_ticket>543984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:17:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17605"><pk_ticket>544019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:31:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17606"><pk_ticket>544029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:33:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMULARI RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17607"><pk_ticket>544066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:43:39</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTORITZACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17608"><pk_ticket>544086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>12:53:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOCUMENT BONA EXECUCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17609"><pk_ticket>544223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>13:50:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17610"><pk_ticket>544282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>14:55:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTES ADMESOS OFERTA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17611"><pk_ticket>544301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>15:47:37</th_created><val_days_resolution>6.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17612"><pk_ticket>544302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>15:48:53</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17613"><pk_ticket>544306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>16:05:40</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSPECCIO VIVENDA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17614"><pk_ticket>544322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>16:39:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA GUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17615"><pk_ticket>544330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>17:09:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO RISCOS EDIFICIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17616"><pk_ticket>544337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>17:32:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PER RENOVAR TARGETA MINUSVALID APARCAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17617"><pk_ticket>544339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>17:34:41</th_created><val_days_resolution>1.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17618"><pk_ticket>544340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>17:37:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17619"><pk_ticket>544345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>17:48:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CANVI NOM ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17620"><pk_ticket>544347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>18:02:37</th_created><val_days_resolution>19.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17621"><pk_ticket>544352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>18:07:36</th_created><val_days_resolution>18.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17622"><pk_ticket>544357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>18:20:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17623"><pk_ticket>544363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>18:36:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17624"><pk_ticket>544364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>18:39:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17625"><pk_ticket>544378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>19:16:29</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17626"><pk_ticket>544380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>19:26:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17627"><pk_ticket>544381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>19:27:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17628"><pk_ticket>544391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>22:12:36</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BANC ALIMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17629"><pk_ticket>544393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>22:29:43</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17630"><pk_ticket>544395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-13T00:00:00</td_created><th_created>22:31:41</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17631"><pk_ticket>544461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>09:15:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17632"><pk_ticket>544478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>09:26:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PSICOLEG NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17633"><pk_ticket>544584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>10:11:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS ECONOMIQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17634"><pk_ticket>544639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>10:34:20</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17635"><pk_ticket>544668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>10:50:13</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASISTENTA SOCIAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17636"><pk_ticket>544710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>11:04:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17637"><pk_ticket>544735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>11:14:07</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO SUBENCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17638"><pk_ticket>544896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>12:24:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17639"><pk_ticket>544923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>12:35:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17640"><pk_ticket>544927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>12:36:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17641"><pk_ticket>544976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>13:03:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17642"><pk_ticket>545002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>13:19:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17643"><pk_ticket>545017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>13:27:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO HORA DELS NADONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17644"><pk_ticket>545090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>14:16:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17645"><pk_ticket>545103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>14:34:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17646"><pk_ticket>545108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>14:42:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17647"><pk_ticket>545118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>15:16:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17648"><pk_ticket>545159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>17:36:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT APROFITAMENT URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17649"><pk_ticket>545161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>17:57:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17650"><pk_ticket>545163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>18:01:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17651"><pk_ticket>545173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>19:13:21</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17652"><pk_ticket>545176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>19:30:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17653"><pk_ticket>545179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>19:33:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESPORT JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17654"><pk_ticket>545184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-14T00:00:00</td_created><th_created>21:00:38</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CONTE NADONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17655"><pk_ticket>545241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>09:11:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17656"><pk_ticket>545256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>09:16:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17657"><pk_ticket>545293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>09:31:40</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17658"><pk_ticket>545307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>09:36:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17659"><pk_ticket>545352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>10:00:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17660"><pk_ticket>545379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>10:13:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17661"><pk_ticket>545443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>10:35:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANCIO APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17662"><pk_ticket>545493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>10:50:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17663"><pk_ticket>545611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>11:34:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17664"><pk_ticket>545622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>11:40:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PATGE REAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17665"><pk_ticket>545628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>11:43:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INFORME URBANISTICO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17666"><pk_ticket>545635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>11:49:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17667"><pk_ticket>545685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>12:07:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO MATRIMONI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17668"><pk_ticket>545713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>12:21:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17669"><pk_ticket>545719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>12:22:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17670"><pk_ticket>545827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>13:21:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17671"><pk_ticket>545838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>13:25:32</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GESTIO TRIBUTARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17672"><pk_ticket>545840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>13:29:05</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA PDF</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17673"><pk_ticket>545853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>13:35:45</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17674"><pk_ticket>545883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>13:51:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17675"><pk_ticket>545954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>15:34:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DADES ANICOM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17676"><pk_ticket>545979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>16:58:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17677"><pk_ticket>545986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>17:15:36</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17678"><pk_ticket>545993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-15T00:00:00</td_created><th_created>17:29:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULADOR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17679"><pk_ticket>546090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>08:44:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17680"><pk_ticket>546129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>09:14:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GESTIO TRIBUTARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17681"><pk_ticket>546190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>09:40:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMISOS COMUNITAT DE VEINS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17682"><pk_ticket>546246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>10:07:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17683"><pk_ticket>546264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>10:15:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17684"><pk_ticket>546290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>10:24:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTUIFES TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17685"><pk_ticket>546308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>10:31:25</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FITXA CREDITORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17686"><pk_ticket>546319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>10:36:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17687"><pk_ticket>546376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>11:01:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR INSTANCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17688"><pk_ticket>546388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>11:03:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17689"><pk_ticket>546410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>11:11:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17690"><pk_ticket>546416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>11:12:39</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI OCUPACIO VIA PUBLICA MERCAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17691"><pk_ticket>546437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>11:21:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17692"><pk_ticket>546448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>11:25:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17693"><pk_ticket>546579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>12:16:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17694"><pk_ticket>546658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>12:56:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTACIO MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17695"><pk_ticket>546718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>13:28:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17696"><pk_ticket>546760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>13:55:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17697"><pk_ticket>546799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>14:35:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17698"><pk_ticket>546816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>15:22:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17699"><pk_ticket>546829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>15:59:39</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>BM30: THE BAY AWARDS  nazioarteko sariak / premios internacionales / international awards_ OPEN CALL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17700"><pk_ticket>546830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>16:04:02</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17701"><pk_ticket>546855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>17:08:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17702"><pk_ticket>546861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>17:26:17</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONSULTA EXPEDIENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17703"><pk_ticket>546865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>17:51:52</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17704"><pk_ticket>546873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-16T00:00:00</td_created><th_created>18:50:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17705"><pk_ticket>546908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>08:37:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17706"><pk_ticket>546917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>08:54:40</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17707"><pk_ticket>546975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>09:37:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17708"><pk_ticket>547123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>10:49:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17709"><pk_ticket>547178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>11:18:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI COMPTE ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17710"><pk_ticket>547270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>12:04:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17711"><pk_ticket>547482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>14:09:49</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU ARQUITECTE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17712"><pk_ticket>547492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>14:17:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17713"><pk_ticket>547521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>16:33:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17714"><pk_ticket>547524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-17T00:00:00</td_created><th_created>16:41:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17715"><pk_ticket>547583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-18T00:00:00</td_created><th_created>19:48:36</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CAMERES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17716"><pk_ticket>547589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-19T00:00:00</td_created><th_created>17:02:39</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARTIDA NEIXEMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17717"><pk_ticket>547597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-19T00:00:00</td_created><th_created>21:23:36</th_created><val_days_resolution>4.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17718"><pk_ticket>547608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>08:11:40</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17719"><pk_ticket>547621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>08:35:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17720"><pk_ticket>547730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>09:45:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17721"><pk_ticket>547755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>09:54:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17722"><pk_ticket>547815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>10:21:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17723"><pk_ticket>547981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>11:26:39</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ABONAMENT ESPORTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17724"><pk_ticket>548066</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>12:04:13</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR MERITS PROCES SELECTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17725"><pk_ticket>548158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>12:43:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANULAR DOMICILIACIO IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17726"><pk_ticket>548381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>14:17:36</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI ESPORTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17727"><pk_ticket>548395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>14:52:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17728"><pk_ticket>548406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>15:11:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17729"><pk_ticket>548420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>15:43:36</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT BIBLIOTECA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17730"><pk_ticket>548438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>16:23:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CÀLCUL PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17731"><pk_ticket>548452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>17:05:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLUB ESPORT JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17732"><pk_ticket>548454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>17:10:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17733"><pk_ticket>548495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>19:14:49</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO MERITS PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17734"><pk_ticket>548503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>19:49:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17735"><pk_ticket>548507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-20T00:00:00</td_created><th_created>23:27:36</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPIO CURS SOLDADURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17736"><pk_ticket>548575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>09:19:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS SOLDADURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17737"><pk_ticket>548593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>09:28:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17738"><pk_ticket>548723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>10:26:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17739"><pk_ticket>548814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>11:06:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17740"><pk_ticket>548846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>11:18:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17741"><pk_ticket>548926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>11:48:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17742"><pk_ticket>549022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>12:37:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17743"><pk_ticket>549035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>12:43:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17744"><pk_ticket>549076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>12:54:16</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17745"><pk_ticket>549195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>13:38:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATESTAT POLICIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17746"><pk_ticket>549226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>13:49:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRAR VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17747"><pk_ticket>549289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>14:28:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIO INFANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17748"><pk_ticket>549307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>14:51:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO MERITS PROCES SELECTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17749"><pk_ticket>549309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>14:57:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17750"><pk_ticket>549318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>15:18:39</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17751"><pk_ticket>549351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>16:28:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17752"><pk_ticket>549356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>16:41:17</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17753"><pk_ticket>549382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>17:37:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA OBRES I ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17754"><pk_ticket>549392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>17:50:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO PRESUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17755"><pk_ticket>549399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>18:18:17</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17756"><pk_ticket>549411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>19:00:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA CLASES CEM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17757"><pk_ticket>549422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-21T00:00:00</td_created><th_created>19:44:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17758"><pk_ticket>549508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>09:12:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECICLATGE OLLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17759"><pk_ticket>549591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>09:54:56</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL RESERVA ESTACIONAMENT NEGOCI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17760"><pk_ticket>549601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>09:59:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17761"><pk_ticket>549780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>11:09:56</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17762"><pk_ticket>549854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>11:36:21</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMIT CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17763"><pk_ticket>549921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>12:00:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17764"><pk_ticket>549923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>12:00:42</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17765"><pk_ticket>550001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>12:27:40</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17766"><pk_ticket>550009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>12:30:36</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO FEM TRIBU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17767"><pk_ticket>550019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>12:33:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17768"><pk_ticket>550044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>12:48:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17769"><pk_ticket>550071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>13:01:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO AQUASALUD</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17770"><pk_ticket>550077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>13:04:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17771"><pk_ticket>550098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>13:12:36</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17772"><pk_ticket>550192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>13:57:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI BANCARI IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17773"><pk_ticket>550214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>14:32:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17774"><pk_ticket>550216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>14:34:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17775"><pk_ticket>550226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>14:49:23</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI FIRA AVICOLA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17776"><pk_ticket>550232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>14:56:36</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MINUSVALID</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17777"><pk_ticket>550259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>16:05:21</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ELS MEUS EXPEDIENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17778"><pk_ticket>550282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>17:12:01</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRA AVICOLA ARTESANAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17779"><pk_ticket>550286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>17:24:40</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17780"><pk_ticket>550292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>17:42:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17781"><pk_ticket>550296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>17:44:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17782"><pk_ticket>550344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-22T00:00:00</td_created><th_created>22:51:41</th_created><val_days_resolution>2.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17783"><pk_ticket>550352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CHORUSMART - La familia de mecanismos y placas se renueva y se engrandece para hacerla aún más SMART</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17784"><pk_ticket>550470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>09:45:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD DEPARTAMENT GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17785"><pk_ticket>550600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>10:39:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17786"><pk_ticket>550793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>12:10:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ESTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17787"><pk_ticket>550803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>12:14:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17788"><pk_ticket>550832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>12:25:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17789"><pk_ticket>550843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>12:27:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17790"><pk_ticket>550891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>12:48:36</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17791"><pk_ticket>550902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>12:53:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OMPLIR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17792"><pk_ticket>550965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>13:21:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17793"><pk_ticket>550977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>13:26:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17794"><pk_ticket>551048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>14:53:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17795"><pk_ticket>551075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>15:53:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17796"><pk_ticket>551076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>15:54:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17797"><pk_ticket>551109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>18:05:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17798"><pk_ticket>551122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>18:59:21</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17799"><pk_ticket>551128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>19:52:29</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APUD ACTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17800"><pk_ticket>551130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>19:59:39</th_created><val_days_resolution>2.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TANCA OBRES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17801"><pk_ticket>551132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-23T00:00:00</td_created><th_created>20:05:37</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17802"><pk_ticket>551136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>02:07:40</th_created><val_days_resolution>2.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRASSENYA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17803"><pk_ticket>551139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>08:16:36</th_created><val_days_resolution>4.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17804"><pk_ticket>551171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>09:10:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17805"><pk_ticket>551203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>09:23:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17806"><pk_ticket>551262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>09:52:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME COMPATIBILITAT ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17807"><pk_ticket>551360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>10:43:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INFORME URBANISTIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17808"><pk_ticket>551372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>10:46:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR 840</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17809"><pk_ticket>551616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>12:57:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17810"><pk_ticket>551645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>13:11:40</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL CARRER</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17811"><pk_ticket>551711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>14:03:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17812"><pk_ticket>551724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>14:23:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17813"><pk_ticket>551733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>14:45:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17814"><pk_ticket>551775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-24T00:00:00</td_created><th_created>20:11:43</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17815"><pk_ticket>551785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-25T00:00:00</td_created><th_created>18:26:36</th_created><val_days_resolution>10.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA MERCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17816"><pk_ticket>551787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-25T00:00:00</td_created><th_created>23:12:37</th_created><val_days_resolution>2.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HUT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17817"><pk_ticket>551789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-26T00:00:00</td_created><th_created>09:55:39</th_created><val_days_resolution>2.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA POLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17818"><pk_ticket>551797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-26T00:00:00</td_created><th_created>18:03:39</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17819"><pk_ticket>551803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-26T00:00:00</td_created><th_created>18:48:36</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17820"><pk_ticket>551819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>08:15:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADREÇA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17821"><pk_ticket>551847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>08:58:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17822"><pk_ticket>551968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>10:04:37</th_created><val_days_resolution>4.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17823"><pk_ticket>551998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>10:17:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17824"><pk_ticket>552061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>10:50:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESTADISTICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17825"><pk_ticket>552079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>11:00:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PATGES REIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17826"><pk_ticket>552144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>11:23:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGES REIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17827"><pk_ticket>552217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>11:47:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTICIAT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17828"><pk_ticket>552232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>11:50:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT TALL DE CARRER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17829"><pk_ticket>552332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>12:30:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17830"><pk_ticket>552415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>12:59:36</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO MERTCAT INTERCANVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17831"><pk_ticket>552488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>13:29:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT CONSULTA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17832"><pk_ticket>552547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>14:02:35</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17833"><pk_ticket>552586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>15:38:20</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17834"><pk_ticket>552613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>16:32:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17835"><pk_ticket>552635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>17:01:50</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17836"><pk_ticket>552648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>17:45:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT NO AJUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17837"><pk_ticket>552669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>18:38:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17838"><pk_ticket>552675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-27T00:00:00</td_created><th_created>18:49:40</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="17839"><pk_ticket>552702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>08:16:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17840"><pk_ticket>552971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>11:10:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ADMINISTRATIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17841"><pk_ticket>552975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>11:13:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17842"><pk_ticket>553004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>11:27:09</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17843"><pk_ticket>553034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>11:39:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA TREBALL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17844"><pk_ticket>553057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>11:49:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17845"><pk_ticket>553108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>12:07:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMIT CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17846"><pk_ticket>553215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>12:51:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17847"><pk_ticket>553248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>13:04:41</th_created><val_days_resolution>6.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA PUBLICA DEIXALLERIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17848"><pk_ticket>553282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>13:19:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17849"><pk_ticket>553408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>15:28:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO LOCAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17850"><pk_ticket>553417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>15:44:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17851"><pk_ticket>553428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>15:59:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NEXT GENERATION</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17852"><pk_ticket>553438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>16:28:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17853"><pk_ticket>553474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>17:41:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO NEXT GENERATION</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="17854"><pk_ticket>553481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>17:44:37</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17855"><pk_ticket>553490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>18:05:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17856"><pk_ticket>553501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>18:36:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17857"><pk_ticket>553506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>18:46:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17858"><pk_ticket>553520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>19:24:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17859"><pk_ticket>553535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-28T00:00:00</td_created><th_created>21:48:39</th_created><val_days_resolution>2.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ABONAMENT PISCINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17860"><pk_ticket>553635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>09:52:39</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER LA CAPSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17861"><pk_ticket>553661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>10:07:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17862"><pk_ticket>553722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>10:25:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCRIPCIO ESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17863"><pk_ticket>553733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>10:32:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17864"><pk_ticket>553800</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>11:00:19</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17865"><pk_ticket>553817</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>11:10:05</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17866"><pk_ticket>553873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>11:32:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17867"><pk_ticket>553932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>12:02:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR FORMULARI MERCAT SEGONA MA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17868"><pk_ticket>553940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>12:08:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUTJAT INSTRUCCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17869"><pk_ticket>553952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>12:12:16</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECLAMACIO CONSUM</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17870"><pk_ticket>553956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>12:13:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU ERRONI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17871"><pk_ticket>554057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>13:04:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT US</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17872"><pk_ticket>554070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>13:14:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17873"><pk_ticket>554072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>13:14:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17874"><pk_ticket>554076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>13:15:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17875"><pk_ticket>554127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>13:44:40</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL·LICITUD</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17876"><pk_ticket>554149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>13:56:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17877"><pk_ticket>554188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>14:47:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANCIO ZONA BLAVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17878"><pk_ticket>554191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>14:54:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17879"><pk_ticket>554206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>15:11:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GESTIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17880"><pk_ticket>554208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>15:15:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT ALTA REPRESENTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17881"><pk_ticket>554215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>15:32:47</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17882"><pk_ticket>554259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>17:34:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17883"><pk_ticket>554262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>17:50:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL IDCAT MBL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17884"><pk_ticket>554279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-29T00:00:00</td_created><th_created>19:07:36</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CORREU SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17885"><pk_ticket>554298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>08:03:36</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>¡Ya está aquí! - Una nueva edición de la Promoción del Calendario de Adviento! - Divertirse con Gewiss puede tener premio.</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="17886"><pk_ticket>554357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>09:18:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17887"><pk_ticket>554381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>09:31:45</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17888"><pk_ticket>554400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>09:39:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17889"><pk_ticket>554403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>09:40:47</th_created><val_days_resolution>1.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17890"><pk_ticket>554422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>09:49:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17891"><pk_ticket>554533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>10:50:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17892"><pk_ticket>554573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>11:00:36</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17893"><pk_ticket>554590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>11:05:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17894"><pk_ticket>554684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>11:42:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17895"><pk_ticket>554685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>11:42:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17896"><pk_ticket>554712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>11:54:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AMPLIAR GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17897"><pk_ticket>554786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>12:25:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17898"><pk_ticket>554787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>12:25:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17899"><pk_ticket>554976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>13:32:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17900"><pk_ticket>554985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>13:36:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17901"><pk_ticket>555106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>15:37:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CUAP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17902"><pk_ticket>555109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>15:40:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA METGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17903"><pk_ticket>555160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-11-30T00:00:00</td_created><th_created>18:02:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE GENERIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17904"><pk_ticket>555454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>10:49:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17905"><pk_ticket>555457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>10:52:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAXA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17906"><pk_ticket>555485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>11:05:40</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17907"><pk_ticket>555549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>11:42:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO ORGANISME ADMINISTRATIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17908"><pk_ticket>555550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17909"><pk_ticket>555607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>12:14:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CALCUL PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17910"><pk_ticket>555642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>12:38:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17911"><pk_ticket>555679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>12:56:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VIDEOTRUCADA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17912"><pk_ticket>555725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>13:32:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17913"><pk_ticket>555785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>14:29:41</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17914"><pk_ticket>555802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>15:12:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17915"><pk_ticket>555827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>16:57:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17916"><pk_ticket>555834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-01T00:00:00</td_created><th_created>17:18:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17917"><pk_ticket>555864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-02T00:00:00</td_created><th_created>08:57:36</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17918"><pk_ticket>555872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-02T00:00:00</td_created><th_created>17:41:36</th_created><val_days_resolution>9.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PISCINA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17919"><pk_ticket>555876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-02T00:00:00</td_created><th_created>20:12:39</th_created><val_days_resolution>4.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS TALL CANYES HORT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17920"><pk_ticket>555888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-03T00:00:00</td_created><th_created>18:21:40</th_created><val_days_resolution>4.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PATGE REIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17921"><pk_ticket>555957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>09:17:44</th_created><val_days_resolution>4.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17922"><pk_ticket>555958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>09:18:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECORDATORI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17923"><pk_ticket>556100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>10:20:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17924"><pk_ticket>556162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>10:45:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17925"><pk_ticket>556233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>11:04:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CAVALCADA REIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17926"><pk_ticket>556280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>11:29:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASISTENTA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17927"><pk_ticket>556285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>11:32:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17928"><pk_ticket>556301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>11:38:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17929"><pk_ticket>556357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>12:01:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17930"><pk_ticket>556433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>12:33:37</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17931"><pk_ticket>556515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>13:06:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17932"><pk_ticket>556540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>13:15:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17933"><pk_ticket>556557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>13:21:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17934"><pk_ticket>556622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>13:54:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO CARNET CONDUIR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17935"><pk_ticket>556637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>14:05:16</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT DEUTE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17936"><pk_ticket>556708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>16:54:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI DOMICLI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17937"><pk_ticket>556730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>18:04:46</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEI LOCAL OCUPACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17938"><pk_ticket>556737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>18:41:08</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CENTRE CIVIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17939"><pk_ticket>556742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-04T00:00:00</td_created><th_created>19:19:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CENTRE CIVIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17940"><pk_ticket>556812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>09:07:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17941"><pk_ticket>556814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>09:08:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPLOTACIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17942"><pk_ticket>556881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>09:50:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADRECES PERSONAL AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17943"><pk_ticket>557007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>10:46:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17944"><pk_ticket>557124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>11:34:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17945"><pk_ticket>557148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>11:45:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17946"><pk_ticket>557175</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>12:01:35</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ADJUNTAR ARXIUS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17947"><pk_ticket>557216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>12:18:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17948"><pk_ticket>557294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>12:51:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17949"><pk_ticket>557335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>13:09:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17950"><pk_ticket>557362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>13:23:29</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INGRES MINIM VITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17951"><pk_ticket>557367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>13:28:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17952"><pk_ticket>557469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>16:36:41</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI GRATUÏT PENJAR OFERTES TREBALL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="17953"><pk_ticket>557488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>17:48:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS CEM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17954"><pk_ticket>557514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>20:40:36</th_created><val_days_resolution>12.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17955"><pk_ticket>557516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-05T00:00:00</td_created><th_created>20:41:43</th_created><val_days_resolution>13.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17956"><pk_ticket>557530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-06T00:00:00</td_created><th_created>14:46:37</th_created><val_days_resolution>10.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACCES INFORMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17957"><pk_ticket>557561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>08:49:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17958"><pk_ticket>557615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>09:37:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERIMENT A L'AJUNTAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17959"><pk_ticket>557863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>11:56:23</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17960"><pk_ticket>557870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>12:00:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17961"><pk_ticket>557957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>12:49:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17962"><pk_ticket>558033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>13:48:04</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRMA DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17963"><pk_ticket>558041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>13:53:40</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="17964"><pk_ticket>558091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>15:45:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17965"><pk_ticket>558108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>16:55:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RETIRADA VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17966"><pk_ticket>558117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>17:34:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ACTE VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17967"><pk_ticket>558118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>17:36:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PRESTACIO ECONOMICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17968"><pk_ticket>558124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>17:49:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ACTE VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17969"><pk_ticket>558140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-07T00:00:00</td_created><th_created>20:20:38</th_created><val_days_resolution>14.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SANCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17970"><pk_ticket>558146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-08T00:00:00</td_created><th_created>14:09:36</th_created><val_days_resolution>5.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SENTENCIA DIVORCI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17971"><pk_ticket>558158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-09T00:00:00</td_created><th_created>16:45:43</th_created><val_days_resolution>3.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17972"><pk_ticket>558180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-10T00:00:00</td_created><th_created>19:36:39</th_created><val_days_resolution>3.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTROL GATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17973"><pk_ticket>558217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>08:37:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="17974"><pk_ticket>558266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>09:07:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17975"><pk_ticket>558313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>09:24:01</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>43</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="17976"><pk_ticket>558479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:18:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17977"><pk_ticket>558507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:26:40</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PRVIA NUL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17978"><pk_ticket>558528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:33:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17979"><pk_ticket>558530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:34:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17980"><pk_ticket>558536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:35:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17981"><pk_ticket>558565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:44:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17982"><pk_ticket>558585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:51:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT VISA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="17983"><pk_ticket>558593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>10:54:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17984"><pk_ticket>558641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>11:12:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INFORME HABITATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="17985"><pk_ticket>558795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>12:01:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17986"><pk_ticket>558894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>12:30:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP INCIDENCIES PUBLIQUES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17987"><pk_ticket>558961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>12:53:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="17988"><pk_ticket>558973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>12:56:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17989"><pk_ticket>559006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>13:08:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17990"><pk_ticket>559009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>13:09:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTAR BAIXA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17991"><pk_ticket>559019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>13:14:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHICLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17992"><pk_ticket>559024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>13:16:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17993"><pk_ticket>559166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>14:52:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO DE VARIACIO IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17994"><pk_ticket>559198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>16:15:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17995"><pk_ticket>559238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>17:39:36</th_created><val_days_resolution>4.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO REGISTRE CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17996"><pk_ticket>559244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>17:44:39</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT REGISTRE CIVIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17997"><pk_ticket>559248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>17:46:36</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CERTIFICAT REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="17998"><pk_ticket>559257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>18:22:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="17999"><pk_ticket>559259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>18:24:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18000"><pk_ticket>559281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-11T00:00:00</td_created><th_created>19:59:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18001"><pk_ticket>559361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>09:09:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18002"><pk_ticket>559457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>09:50:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18003"><pk_ticket>559478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>09:57:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NADO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18004"><pk_ticket>559620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>10:48:44</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18005"><pk_ticket>559689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>11:17:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18006"><pk_ticket>559764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>11:40:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18007"><pk_ticket>559866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>12:24:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18008"><pk_ticket>560013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>13:22:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18009"><pk_ticket>560071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>13:51:01</th_created><val_days_resolution>2.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18010"><pk_ticket>560075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>13:53:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS REMOLC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18011"><pk_ticket>560080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>13:54:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18012"><pk_ticket>560083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>13:55:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18013"><pk_ticket>560085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>13:56:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FOOD TRUCK</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18014"><pk_ticket>560160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>16:19:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18015"><pk_ticket>560177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>16:50:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18016"><pk_ticket>560188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>17:40:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18017"><pk_ticket>560191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>17:55:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18018"><pk_ticket>560201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>18:27:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DIGITAL DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18019"><pk_ticket>560214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>19:01:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18020"><pk_ticket>560215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>19:05:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ABONAMENT CEM ESPORTIUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18021"><pk_ticket>560226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>19:39:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18022"><pk_ticket>560231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>20:45:38</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18023"><pk_ticket>560237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-12T00:00:00</td_created><th_created>21:04:36</th_created><val_days_resolution>9.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18024"><pk_ticket>560241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>00:40:39</th_created><val_days_resolution>2.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONFIRMACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18025"><pk_ticket>560252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>08:20:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18026"><pk_ticket>560408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>10:09:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18027"><pk_ticket>560424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>10:19:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18028"><pk_ticket>560434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>10:22:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RENOVACIO BO ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18029"><pk_ticket>560466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>10:34:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACO HORARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18030"><pk_ticket>560504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>10:49:39</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18031"><pk_ticket>560605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>11:39:46</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18032"><pk_ticket>560642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>11:58:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC COMPATIBILITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18033"><pk_ticket>560655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>12:02:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18034"><pk_ticket>560662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>12:04:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18035"><pk_ticket>560699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>12:20:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18036"><pk_ticket>560734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>12:37:28</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME URBANISTIC COMPATIBILITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18037"><pk_ticket>560983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>15:27:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18038"><pk_ticket>560985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>15:27:39</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18039"><pk_ticket>560986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>15:31:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DE DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18040"><pk_ticket>560990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>15:38:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18041"><pk_ticket>560993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>15:47:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18042"><pk_ticket>561048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>17:37:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18043"><pk_ticket>561049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-13T00:00:00</td_created><th_created>17:43:04</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18044"><pk_ticket>561116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>08:34:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18045"><pk_ticket>561129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>09:04:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18046"><pk_ticket>561163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>09:24:32</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI US LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18047"><pk_ticket>561310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>10:27:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18048"><pk_ticket>561319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>10:31:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18049"><pk_ticket>561322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>10:32:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18050"><pk_ticket>561356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>10:47:12</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT INFOMRE URBANISTIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18051"><pk_ticket>561435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>11:27:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18052"><pk_ticket>561465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>11:42:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18053"><pk_ticket>561471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>11:45:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18054"><pk_ticket>561499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>12:01:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18055"><pk_ticket>561502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>12:02:26</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTAR DOC FITXA CREDITOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18056"><pk_ticket>561508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>12:03:40</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18057"><pk_ticket>561518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>12:07:21</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PROVEIDOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18058"><pk_ticket>561533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>12:11:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESCOLES ESPORTIVES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18059"><pk_ticket>561598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>12:42:36</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18060"><pk_ticket>561735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>14:02:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18061"><pk_ticket>561758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>14:59:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CLASE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18062"><pk_ticket>561784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>16:27:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18063"><pk_ticket>561806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>17:37:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18064"><pk_ticket>561816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>18:07:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VULNERABILITAT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18065"><pk_ticket>561852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-14T00:00:00</td_created><th_created>21:57:36</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18066"><pk_ticket>561873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>08:17:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18067"><pk_ticket>561875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>08:21:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT BANCARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18068"><pk_ticket>561936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>09:16:39</th_created><val_days_resolution>2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18069"><pk_ticket>561946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>09:21:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18070"><pk_ticket>562081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>10:19:57</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18071"><pk_ticket>562240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>11:42:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RETENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18072"><pk_ticket>562247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>11:45:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18073"><pk_ticket>562290</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>12:06:28</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES TRAMIT</txt_summary><val_time_spent>44</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18074"><pk_ticket>562318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>12:19:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS AJUT INFANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18075"><pk_ticket>562361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>12:38:36</th_created><val_days_resolution>10.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18076"><pk_ticket>562364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>12:39:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18077"><pk_ticket>562369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>12:43:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE GENERIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18078"><pk_ticket>562426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>13:11:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18079"><pk_ticket>562442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>13:21:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18080"><pk_ticket>562451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>13:23:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18081"><pk_ticket>562534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>14:56:40</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA PARADA MERCAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18082"><pk_ticket>562536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>15:07:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL DE NADAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18083"><pk_ticket>562543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>15:56:42</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CASES PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18084"><pk_ticket>562544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>16:03:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18085"><pk_ticket>562554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>16:58:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18086"><pk_ticket>562558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-15T00:00:00</td_created><th_created>17:06:48</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18087"><pk_ticket>562605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-16T00:00:00</td_created><th_created>10:49:40</th_created><val_days_resolution>2.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18088"><pk_ticket>562607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-16T00:00:00</td_created><th_created>11:19:36</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SOL ACCES INFO PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18089"><pk_ticket>562623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-17T00:00:00</td_created><th_created>20:08:39</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18090"><pk_ticket>562674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>08:54:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA SOL ACCES INFO PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18091"><pk_ticket>562759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>09:48:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18092"><pk_ticket>562915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>11:00:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18093"><pk_ticket>563130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>12:36:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSESSORAMENT HIPOTEQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18094"><pk_ticket>563259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>13:27:42</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18095"><pk_ticket>563385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>17:46:53</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18096"><pk_ticket>563396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>18:01:36</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18097"><pk_ticket>563399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>18:03:48</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18098"><pk_ticket>563409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>18:40:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS SIAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18099"><pk_ticket>563419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:04:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD ACCES INFO PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18100"><pk_ticket>563421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:08:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18101"><pk_ticket>563423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:08:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18102"><pk_ticket>563424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:10:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18103"><pk_ticket>563425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:20:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18104"><pk_ticket>563427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:21:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESTUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18105"><pk_ticket>563429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:22:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18106"><pk_ticket>563432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-18T00:00:00</td_created><th_created>19:25:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18107"><pk_ticket>563448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>08:15:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT ASSABENTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18108"><pk_ticket>563452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>08:20:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT ASSABENTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18109"><pk_ticket>563495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>09:13:43</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18110"><pk_ticket>563537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>09:30:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18111"><pk_ticket>563538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>09:30:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18112"><pk_ticket>563562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>09:40:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES D EN PUIG CONFIRM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18113"><pk_ticket>563563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>09:41:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D EN PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18114"><pk_ticket>563572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>09:46:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT CADASTRAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18115"><pk_ticket>563642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>10:16:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18116"><pk_ticket>563663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>10:23:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESTAT EXPEDIENT PRESSUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18117"><pk_ticket>563729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>10:48:47</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PROCES SELECTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18118"><pk_ticket>563742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>10:53:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM VEHICLE ELECTRIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18119"><pk_ticket>563774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>11:02:24</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18120"><pk_ticket>563823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>11:23:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONUSLTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18121"><pk_ticket>564050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>13:09:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18122"><pk_ticket>564123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>14:00:41</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CORREU SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18123"><pk_ticket>564138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>14:23:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18124"><pk_ticket>564206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>17:24:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18125"><pk_ticket>564208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>17:28:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18126"><pk_ticket>564213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-19T00:00:00</td_created><th_created>17:38:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18127"><pk_ticket>564251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>08:05:41</th_created><val_days_resolution>2.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18128"><pk_ticket>564273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>08:40:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18129"><pk_ticket>564277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>08:44:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18130"><pk_ticket>564370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>09:41:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18131"><pk_ticket>564380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>09:47:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18132"><pk_ticket>564532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>11:08:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EBAS MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18133"><pk_ticket>564538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>11:11:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18134"><pk_ticket>564539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>11:12:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18135"><pk_ticket>564595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>11:38:17</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18136"><pk_ticket>564782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>12:58:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18137"><pk_ticket>564869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>13:40:18</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18138"><pk_ticket>564893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>13:53:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA LLIC GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18139"><pk_ticket>564895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>13:56:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DUPLICAT LLICENCIA ACTIVITATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18140"><pk_ticket>564936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>14:40:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18141"><pk_ticket>564972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>16:22:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18142"><pk_ticket>564978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>16:44:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOL IMMOBLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18143"><pk_ticket>564988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>17:10:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA BAIXES EMISIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18144"><pk_ticket>565005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>18:21:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18145"><pk_ticket>565015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-20T00:00:00</td_created><th_created>19:31:36</th_created><val_days_resolution>3.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESO FILL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18146"><pk_ticket>565228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>10:32:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18147"><pk_ticket>565230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>10:33:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18148"><pk_ticket>565280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>10:56:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18149"><pk_ticket>565294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>11:08:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18150"><pk_ticket>565303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>11:14:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18151"><pk_ticket>565306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>11:15:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18152"><pk_ticket>565330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>11:24:12</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18153"><pk_ticket>565393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>11:49:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAGETA CIUTADANA EUROPEA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18154"><pk_ticket>565424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>12:07:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ZONA BLAVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18155"><pk_ticket>565439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>12:15:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18156"><pk_ticket>565457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>12:25:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18157"><pk_ticket>565461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>12:27:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC PAGAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18158"><pk_ticket>565497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>12:49:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME URBANISTIC ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18159"><pk_ticket>565512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>12:55:52</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OFICINA MUNICIPAL ESCOLARITZACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18160"><pk_ticket>565529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>13:09:20</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18161"><pk_ticket>565549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>13:20:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18162"><pk_ticket>565582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>13:37:39</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE SALUT PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18163"><pk_ticket>565617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>13:57:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME URBANISTIC ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18164"><pk_ticket>565628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>14:04:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18165"><pk_ticket>565650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>14:57:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO RECOLLIDA DE MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18166"><pk_ticket>565703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-21T00:00:00</td_created><th_created>17:10:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18167"><pk_ticket>565904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>10:16:23</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18168"><pk_ticket>565962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>10:52:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18169"><pk_ticket>566023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>11:42:16</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18170"><pk_ticket>566033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>11:48:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18171"><pk_ticket>566103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>12:31:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCA'M TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18172"><pk_ticket>566122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>12:45:38</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18173"><pk_ticket>566136</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>12:59:49</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18174"><pk_ticket>566137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>12:59:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18175"><pk_ticket>566176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>13:24:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18176"><pk_ticket>566193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>13:48:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18177"><pk_ticket>566241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>18:03:36</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRES</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18178"><pk_ticket>566252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>18:58:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18179"><pk_ticket>566260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-22T00:00:00</td_created><th_created>21:16:38</th_created><val_days_resolution>25.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA BAIXES EMISSIONS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18180"><pk_ticket>566280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-24T00:00:00</td_created><th_created>17:32:39</th_created><val_days_resolution>26.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUVSALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18181"><pk_ticket>566292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-26T00:00:00</td_created><th_created>04:46:40</th_created><val_days_resolution>14.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CORREU SPAM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18182"><pk_ticket>566300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-26T00:00:00</td_created><th_created>18:56:39</th_created><val_days_resolution>3.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTUALITZACIO DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18183"><pk_ticket>566302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-26T00:00:00</td_created><th_created>19:22:36</th_created><val_days_resolution>5.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18184"><pk_ticket>566472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>10:23:40</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18185"><pk_ticket>566483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>10:27:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18186"><pk_ticket>566492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>10:34:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18187"><pk_ticket>566543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>10:57:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18188"><pk_ticket>566579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>11:18:33</th_created><val_days_resolution>2.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18189"><pk_ticket>566615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>11:35:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18190"><pk_ticket>566616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>11:35:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18191"><pk_ticket>566772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>13:02:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>48</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18192"><pk_ticket>566802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>13:20:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18193"><pk_ticket>566840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>13:49:09</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18194"><pk_ticket>566852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>13:56:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18195"><pk_ticket>566887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>15:01:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18196"><pk_ticket>566892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>15:22:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18197"><pk_ticket>566894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>15:32:12</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18198"><pk_ticket>566926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>17:01:39</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18199"><pk_ticket>566929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>17:13:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18200"><pk_ticket>566939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>17:58:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA CONSERGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18201"><pk_ticket>566946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>18:18:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18202"><pk_ticket>566948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>18:24:02</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18203"><pk_ticket>566950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>18:28:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RENOVACIO CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18204"><pk_ticket>566957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>19:03:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18205"><pk_ticket>566960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>19:05:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18206"><pk_ticket>566963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>19:20:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18207"><pk_ticket>566967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-27T00:00:00</td_created><th_created>19:51:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18208"><pk_ticket>566973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>07:46:37</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ANUL.LACIO VISITA PSICOLOGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18209"><pk_ticket>567007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>09:07:36</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18210"><pk_ticket>567030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>09:25:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18211"><pk_ticket>567059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>09:47:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD INFORRE RER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18212"><pk_ticket>567071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>09:58:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT REAGURUPACIO FAMILIAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18213"><pk_ticket>567080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>10:05:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18214"><pk_ticket>567130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>10:35:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMAT TARGETA SERVEI TAXI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18215"><pk_ticket>567170</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>10:53:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18216"><pk_ticket>567199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>11:15:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXES EMISIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18217"><pk_ticket>567341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>12:30:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18218"><pk_ticket>567451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>13:48:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18219"><pk_ticket>567487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>14:45:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18220"><pk_ticket>567533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>17:09:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18221"><pk_ticket>567549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>19:03:39</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18222"><pk_ticket>567559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-28T00:00:00</td_created><th_created>19:50:08</th_created><val_days_resolution>12.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18223"><pk_ticket>567569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>01:43:36</th_created><val_days_resolution>2.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18224"><pk_ticket>567684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>10:20:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA CENTRE ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18225"><pk_ticket>567727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>10:50:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18226"><pk_ticket>567754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>11:10:02</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECURSOS HUMANS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18227"><pk_ticket>567767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>11:17:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18228"><pk_ticket>567865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>12:19:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18229"><pk_ticket>567901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>12:40:36</th_created><val_days_resolution>2.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18230"><pk_ticket>567938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>13:02:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18231"><pk_ticket>567961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>13:20:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18232"><pk_ticket>567969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>13:23:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO BORSA AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18233"><pk_ticket>567971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>13:25:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU ARQUITECTE MUNICIPAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18234"><pk_ticket>567979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>13:33:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ALTA ACTIVIDAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18235"><pk_ticket>568015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>14:35:40</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDNETIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18236"><pk_ticket>568031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>16:05:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18237"><pk_ticket>568045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>17:19:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18238"><pk_ticket>568057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>18:46:36</th_created><val_days_resolution>14.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS JOVE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18239"><pk_ticket>568062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2023-12-29T00:00:00</td_created><th_created>19:35:40</th_created><val_days_resolution>14.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA ENTREVISTA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18240"><pk_ticket>568257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>10:03:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CONEIXEMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18241"><pk_ticket>568304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>10:24:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18242"><pk_ticket>568360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>11:02:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18243"><pk_ticket>568512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>12:09:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18244"><pk_ticket>568525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>12:15:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18245"><pk_ticket>568664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>13:10:39</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18246"><pk_ticket>568768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>14:11:40</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER ESCRIPTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18247"><pk_ticket>568788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>14:50:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18248"><pk_ticket>568810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>16:03:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARG TREBALLADOR</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18249"><pk_ticket>568818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>16:19:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18250"><pk_ticket>568821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>16:20:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18251"><pk_ticket>568830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>16:39:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT REBUT NINXOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18252"><pk_ticket>568835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>16:51:39</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18253"><pk_ticket>568838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>16:57:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18254"><pk_ticket>568852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>17:45:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VARIACIO IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18255"><pk_ticket>568856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>17:48:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18256"><pk_ticket>568858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>17:49:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SORTIDES LABORALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18257"><pk_ticket>568903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-02T00:00:00</td_created><th_created>21:32:37</th_created><val_days_resolution>4.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18258"><pk_ticket>568933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>09:00:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18259"><pk_ticket>568952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>09:13:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18260"><pk_ticket>569022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>09:47:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18261"><pk_ticket>569045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>10:00:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18262"><pk_ticket>569276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>11:39:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18263"><pk_ticket>569358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC REPRESENTACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18264"><pk_ticket>569517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>13:25:36</th_created><val_days_resolution>7.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONES BAIXES EMISIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18265"><pk_ticket>569626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>14:42:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18266"><pk_ticket>569672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>16:50:44</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18267"><pk_ticket>569686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-03T00:00:00</td_created><th_created>18:02:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18268"><pk_ticket>569707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>00:47:40</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18269"><pk_ticket>569709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>00:48:36</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18270"><pk_ticket>569816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>10:00:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS ANGLES ADULTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18271"><pk_ticket>570004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>11:40:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18272"><pk_ticket>570048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>12:04:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18273"><pk_ticket>570181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>13:24:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPAIS ESPORTIUS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18274"><pk_ticket>570241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>14:11:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI PLAQUES SOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18275"><pk_ticket>570258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>14:34:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18276"><pk_ticket>570272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>15:40:36</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18277"><pk_ticket>570299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>17:48:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18278"><pk_ticket>570302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>18:03:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA INSCRIPCIO CURS EXCEL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18279"><pk_ticket>570319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-04T00:00:00</td_created><th_created>19:15:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ANULACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18280"><pk_ticket>570336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>08:53:39</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AFECTACIO URBANISTICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18281"><pk_ticket>570487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>11:02:59</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18282"><pk_ticket>570489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>11:04:39</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18283"><pk_ticket>570491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>11:05:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME OBRES MENORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18284"><pk_ticket>570499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>11:11:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  XARXA CANTONADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18285"><pk_ticket>570578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>12:10:21</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18286"><pk_ticket>570702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>13:37:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18287"><pk_ticket>570742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>14:22:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18288"><pk_ticket>570770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-05T00:00:00</td_created><th_created>22:23:40</th_created><val_days_resolution>2.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18289"><pk_ticket>570814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-07T00:00:00</td_created><th_created>20:38:36</th_created><val_days_resolution>4.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18290"><pk_ticket>570869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>09:17:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18291"><pk_ticket>570920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>09:43:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NADO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18292"><pk_ticket>570927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>09:45:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18293"><pk_ticket>570934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>09:48:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18294"><pk_ticket>570990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>10:10:39</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18295"><pk_ticket>571095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>11:05:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV LLIC TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18296"><pk_ticket>571243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>12:00:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18297"><pk_ticket>571542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>14:33:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18298"><pk_ticket>571548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>14:43:25</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18299"><pk_ticket>571557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>15:13:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18300"><pk_ticket>571562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>15:21:36</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO ESPORTS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18301"><pk_ticket>571564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>15:23:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18302"><pk_ticket>571567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>15:33:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18303"><pk_ticket>571580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>15:59:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18304"><pk_ticket>571592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>16:17:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA WEB INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18305"><pk_ticket>571601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>16:34:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO CORREU POSTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18306"><pk_ticket>571608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>16:48:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DESCONEGUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18307"><pk_ticket>571611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>16:53:58</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18308"><pk_ticket>571636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>18:00:39</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18309"><pk_ticket>571645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>18:21:36</th_created><val_days_resolution>2.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18310"><pk_ticket>571658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>19:11:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ACTIVIATT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18311"><pk_ticket>571664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>19:17:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18312"><pk_ticket>571675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-08T00:00:00</td_created><th_created>21:29:39</th_created><val_days_resolution>17.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18313"><pk_ticket>571746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>09:20:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18314"><pk_ticket>571769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>09:30:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VIABILITAT GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18315"><pk_ticket>571786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>09:41:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18316"><pk_ticket>571823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>10:02:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18317"><pk_ticket>571854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>10:11:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18318"><pk_ticket>571868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>10:16:50</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18319"><pk_ticket>571942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>10:54:39</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA AJT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18320"><pk_ticket>571986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>11:20:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18321"><pk_ticket>571992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>11:23:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18322"><pk_ticket>572036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>11:41:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18323"><pk_ticket>572067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>12:00:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18324"><pk_ticket>572095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>12:13:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC NEGATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18325"><pk_ticket>572182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>12:49:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCIDENCIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18326"><pk_ticket>572210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>12:58:30</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18327"><pk_ticket>572212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA DOMICILI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18328"><pk_ticket>572255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>13:18:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA ARXIU MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18329"><pk_ticket>572350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>14:34:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICAR ACTIVITAT GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18330"><pk_ticket>572365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>15:09:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DNI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18331"><pk_ticket>572371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>15:33:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18332"><pk_ticket>572395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>16:04:36</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO COSTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18333"><pk_ticket>572420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>16:35:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18334"><pk_ticket>572445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>17:23:25</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO FORMACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18335"><pk_ticket>572457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>18:35:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRE CIVIL PAU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18336"><pk_ticket>572463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-09T00:00:00</td_created><th_created>18:56:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOV LLIC TERRASSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18337"><pk_ticket>572484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>00:08:36</th_created><val_days_resolution>2.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO DJ TRAPELLA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18338"><pk_ticket>572490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>08:20:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ORDENANCES FISCALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18339"><pk_ticket>572506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>08:48:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA OIAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18340"><pk_ticket>572556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>09:20:38</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18341"><pk_ticket>572647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:11:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO DJ TRAPELLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18342"><pk_ticket>572663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:15:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18343"><pk_ticket>572678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:21:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18344"><pk_ticket>572702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:31:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18345"><pk_ticket>572746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:54:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18346"><pk_ticket>572754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:56:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGTIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18347"><pk_ticket>572763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>10:59:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18348"><pk_ticket>572771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>11:01:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MOBILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18349"><pk_ticket>572804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>11:22:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ORIENTACIO SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18350"><pk_ticket>572829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>11:33:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18351"><pk_ticket>572880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>11:54:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18352"><pk_ticket>572919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:07:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO ACTE VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18353"><pk_ticket>572938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:13:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HPO NOVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18354"><pk_ticket>572990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:30:41</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18355"><pk_ticket>573004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:35:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18356"><pk_ticket>573009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:36:36</th_created><val_days_resolution>5.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CARNAVAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18357"><pk_ticket>573049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:53:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPEDIENT CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18358"><pk_ticket>573061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>12:58:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18359"><pk_ticket>573084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>13:11:09</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18360"><pk_ticket>573116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>13:26:36</th_created><val_days_resolution>2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18361"><pk_ticket>573167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>13:53:08</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIÇENCIA ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18362"><pk_ticket>573211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>15:34:37</th_created><val_days_resolution>7.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18363"><pk_ticket>573212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>15:36:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18364"><pk_ticket>573229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>16:35:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18365"><pk_ticket>573232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>16:38:52</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA WEB INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18366"><pk_ticket>573233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>16:51:28</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO CENTRE CIVIC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18367"><pk_ticket>573240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:04:58</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18368"><pk_ticket>573241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:07:44</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18369"><pk_ticket>573242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:13:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18370"><pk_ticket>573244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:19:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18371"><pk_ticket>573255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:30:39</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18372"><pk_ticket>573257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:34:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18373"><pk_ticket>573260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>17:48:57</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CURS NULL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18374"><pk_ticket>573263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>18:00:36</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18375"><pk_ticket>573274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>18:25:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSESOREAMENT OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18376"><pk_ticket>573282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>18:33:36</th_created><val_days_resolution>1.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18377"><pk_ticket>573291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>18:49:31</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18378"><pk_ticket>573293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>18:50:59</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIF INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18379"><pk_ticket>573295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>19:13:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18380"><pk_ticket>573298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>19:18:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18381"><pk_ticket>573304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>19:40:37</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18382"><pk_ticket>573316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-10T00:00:00</td_created><th_created>22:51:39</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18383"><pk_ticket>573338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>08:46:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRANJA HORARIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18384"><pk_ticket>573402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>09:31:36</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18385"><pk_ticket>573405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>09:32:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18386"><pk_ticket>573468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>10:06:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18387"><pk_ticket>573477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>10:11:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18388"><pk_ticket>573544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>10:43:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18389"><pk_ticket>573566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>10:53:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18390"><pk_ticket>573568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>10:53:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18391"><pk_ticket>573625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:16:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18392"><pk_ticket>573640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:22:07</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18393"><pk_ticket>573660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:34:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS INFORMATICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18394"><pk_ticket>573671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:37:37</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18395"><pk_ticket>573681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:42:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18396"><pk_ticket>573682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:43:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18397"><pk_ticket>573685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:44:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO EXPEDIENT SENSE DOMICILI FIX</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18398"><pk_ticket>573687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:45:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18399"><pk_ticket>573691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>11:46:21</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18400"><pk_ticket>573723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>12:01:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18401"><pk_ticket>573758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>12:15:37</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18402"><pk_ticket>573766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>12:19:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18403"><pk_ticket>573805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>12:37:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18404"><pk_ticket>573834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>12:53:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CONTRACTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18405"><pk_ticket>573859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:03:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18406"><pk_ticket>573874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:12:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18407"><pk_ticket>573887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:18:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>¿Trabaja hasta tarde en la oficina? Es fácil evitar la fatiga visual con SL 629, disponible en el catálogo PRONTO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18408"><pk_ticket>573906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:29:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18409"><pk_ticket>573908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:30:42</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18410"><pk_ticket>573918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:35:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18411"><pk_ticket>573950</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:55:37</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18412"><pk_ticket>573951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:57:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18413"><pk_ticket>573954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>13:58:36</th_created><val_days_resolution>1.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18414"><pk_ticket>574000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>15:33:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18415"><pk_ticket>574014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>16:11:45</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18416"><pk_ticket>574026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>16:38:30</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISTICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18417"><pk_ticket>574027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>16:40:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18418"><pk_ticket>574039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>17:00:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT RIBERA BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18419"><pk_ticket>574048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>17:26:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18420"><pk_ticket>574055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>17:44:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18421"><pk_ticket>574070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>18:17:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18422"><pk_ticket>574131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-11T00:00:00</td_created><th_created>23:11:42</th_created><val_days_resolution>3.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NINXOL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18423"><pk_ticket>574134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>08:05:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18424"><pk_ticket>574169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>09:16:36</th_created><val_days_resolution>2.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18425"><pk_ticket>574223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>09:53:09</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PETICIO ESPAI ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18426"><pk_ticket>574288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>10:31:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS TEATRE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18427"><pk_ticket>574365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>11:10:45</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18428"><pk_ticket>574385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>11:19:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA UBICACIO OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18429"><pk_ticket>574439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>11:51:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18430"><pk_ticket>574483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>12:16:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO TAXA TARGETA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18431"><pk_ticket>574520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>12:40:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18432"><pk_ticket>574552</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>12:54:48</th_created><val_days_resolution>4.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DIGITAL PDF</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18433"><pk_ticket>574574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>13:04:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18434"><pk_ticket>574587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>13:14:57</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA QUEIXA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18435"><pk_ticket>574705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>17:04:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO CURS ARTS DIGITALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18436"><pk_ticket>574732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>19:12:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICAR SUBVENCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18437"><pk_ticket>574735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-12T00:00:00</td_created><th_created>19:37:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18438"><pk_ticket>574756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-13T00:00:00</td_created><th_created>20:23:39</th_created><val_days_resolution>4.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18439"><pk_ticket>574781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>08:29:36</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18440"><pk_ticket>574782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>08:34:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18441"><pk_ticket>574790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>08:49:39</th_created><val_days_resolution>3.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18442"><pk_ticket>574797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>09:02:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18443"><pk_ticket>574838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>09:28:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18444"><pk_ticket>574869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>09:45:56</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18445"><pk_ticket>574881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>09:52:27</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRESSOS INDEGUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18446"><pk_ticket>574920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>10:07:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PERFIL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18447"><pk_ticket>574947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>10:18:17</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18448"><pk_ticket>574963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>10:25:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18449"><pk_ticket>574970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>10:28:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES SUBVENCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18450"><pk_ticket>575023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>10:49:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18451"><pk_ticket>575083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>11:17:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFOMRE REAGRUPAMENT FAMILIAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18452"><pk_ticket>575096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>11:26:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18453"><pk_ticket>575144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>11:48:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTS BANC ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18454"><pk_ticket>575222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>12:14:40</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18455"><pk_ticket>575224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>12:16:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18456"><pk_ticket>575285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>12:48:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18457"><pk_ticket>575404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>13:50:26</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18458"><pk_ticket>575430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>14:10:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18459"><pk_ticket>575443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>14:40:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA REBUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18460"><pk_ticket>575468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>15:36:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18461"><pk_ticket>575490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>16:19:39</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAR SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18462"><pk_ticket>575506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>16:46:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18463"><pk_ticket>575514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>17:11:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18464"><pk_ticket>575530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>18:01:38</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18465"><pk_ticket>575533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>18:09:40</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18466"><pk_ticket>575559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>19:24:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA LES CASES DEN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18467"><pk_ticket>575575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-15T00:00:00</td_created><th_created>20:19:38</th_created><val_days_resolution>2.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBJECTE PERDUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18468"><pk_ticket>575627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>09:18:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTACIO BANC ALIMENTS MODIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18469"><pk_ticket>575662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>09:40:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT NEGOCI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18470"><pk_ticket>575664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>09:42:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18471"><pk_ticket>575671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>09:47:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18472"><pk_ticket>575683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>09:53:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT LLOGUER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18473"><pk_ticket>575704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:05:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18474"><pk_ticket>575717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:10:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18475"><pk_ticket>575722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:12:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18476"><pk_ticket>575731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:15:54</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18477"><pk_ticket>575768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:29:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18478"><pk_ticket>575796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:37:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18479"><pk_ticket>575829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:53:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18480"><pk_ticket>575840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>10:56:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18481"><pk_ticket>575977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>12:08:20</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18482"><pk_ticket>575986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>12:10:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18483"><pk_ticket>576005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>12:22:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18484"><pk_ticket>576017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>12:28:59</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RESPOSTA REQUERIMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18485"><pk_ticket>576075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>12:51:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18486"><pk_ticket>576121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>13:23:16</th_created><val_days_resolution>13.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ABONAMENT FONDO DEN PEIXO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18487"><pk_ticket>576129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>13:27:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18488"><pk_ticket>576151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>13:40:52</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18489"><pk_ticket>576154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>13:42:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18490"><pk_ticket>576199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>14:29:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18491"><pk_ticket>576212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>14:56:42</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18492"><pk_ticket>576251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>16:14:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ECONOMICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18493"><pk_ticket>576252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>16:17:07</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18494"><pk_ticket>576253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>16:17:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18495"><pk_ticket>576254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>16:36:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT CEM SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18496"><pk_ticket>576283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>17:49:28</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18497"><pk_ticket>576290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>18:10:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18498"><pk_ticket>576314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>19:04:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18499"><pk_ticket>576324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-16T00:00:00</td_created><th_created>19:29:15</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18500"><pk_ticket>576364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>08:59:36</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18501"><pk_ticket>576367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>09:02:36</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18502"><pk_ticket>576444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>09:31:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18503"><pk_ticket>576447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>09:32:39</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18504"><pk_ticket>576702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>11:26:39</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA REVIA NULL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18505"><pk_ticket>576731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>11:36:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18506"><pk_ticket>576801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>12:15:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18507"><pk_ticket>576816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>12:20:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18508"><pk_ticket>576840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>12:29:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA BAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18509"><pk_ticket>576886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>12:53:39</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18510"><pk_ticket>576893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>12:58:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18511"><pk_ticket>576895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>12:58:39</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18512"><pk_ticket>576984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>13:42:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18513"><pk_ticket>577036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>15:09:37</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18514"><pk_ticket>577051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>16:00:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18515"><pk_ticket>577062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>16:34:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18516"><pk_ticket>577063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>16:39:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA TRANSPORT PUBLIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18517"><pk_ticket>577074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>16:57:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18518"><pk_ticket>577080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>17:17:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18519"><pk_ticket>577087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>17:40:29</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18520"><pk_ticket>577116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>19:30:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTACIO INSERCIO SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18521"><pk_ticket>577122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>21:09:36</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM DISCAPACITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18522"><pk_ticket>577124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-17T00:00:00</td_created><th_created>23:59:40</th_created><val_days_resolution>2.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESTRUCH</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18523"><pk_ticket>577138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>08:14:40</th_created><val_days_resolution>2.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DUPLICAT CARTA PAGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18524"><pk_ticket>577145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>08:29:36</th_created><val_days_resolution>1.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFO CENTRE ESTRUCH</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18525"><pk_ticket>577152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>08:44:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18526"><pk_ticket>577156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>08:50:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18527"><pk_ticket>577217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>09:47:05</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18528"><pk_ticket>577218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>09:47:15</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18529"><pk_ticket>577245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>10:07:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18530"><pk_ticket>577383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>11:40:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18531"><pk_ticket>577384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>11:40:44</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18532"><pk_ticket>577390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>11:43:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ACTIVITAT ESCOLA ART</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18533"><pk_ticket>577443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>11:57:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18534"><pk_ticket>577474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>12:10:48</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18535"><pk_ticket>577645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>13:38:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI US LOCAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18536"><pk_ticket>577659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>13:52:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18537"><pk_ticket>577707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>14:51:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18538"><pk_ticket>577728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>15:41:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORAR OIAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18539"><pk_ticket>577752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>16:21:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18540"><pk_ticket>577759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>16:42:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI DOMICILI NOTIFICACIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18541"><pk_ticket>577773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>16:53:39</th_created><val_days_resolution>5.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18542"><pk_ticket>577774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>16:53:48</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CSV</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18543"><pk_ticket>577783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>16:59:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES EMPRESA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18544"><pk_ticket>577803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>17:19:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18545"><pk_ticket>577828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>18:03:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18546"><pk_ticket>577836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>18:27:39</th_created><val_days_resolution>5.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18547"><pk_ticket>577844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>18:54:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18548"><pk_ticket>577847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>19:07:10</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT REPRESENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18549"><pk_ticket>577849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-18T00:00:00</td_created><th_created>19:23:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE GENERIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18550"><pk_ticket>577875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>08:40:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSESSORAMENT PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18551"><pk_ticket>577982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>10:05:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPRA EDIFICI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18552"><pk_ticket>578058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>10:40:36</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALENDARI FISCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18553"><pk_ticket>578087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>10:58:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18554"><pk_ticket>578193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>11:45:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLIC ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18555"><pk_ticket>578200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>11:47:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18556"><pk_ticket>578208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>11:51:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18557"><pk_ticket>578212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>11:53:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18558"><pk_ticket>578370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>13:14:41</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18559"><pk_ticket>578401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>13:38:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18560"><pk_ticket>578428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>14:09:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18561"><pk_ticket>578443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>14:42:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18562"><pk_ticket>578459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>15:47:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18563"><pk_ticket>578465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>16:47:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO TTRAPEZI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18564"><pk_ticket>578492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>21:08:39</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18565"><pk_ticket>578498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-19T00:00:00</td_created><th_created>23:56:39</th_created><val_days_resolution>3.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO VEINS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18566"><pk_ticket>578506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-20T00:00:00</td_created><th_created>14:56:36</th_created><val_days_resolution>4.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18567"><pk_ticket>578565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>09:08:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18568"><pk_ticket>578669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>10:05:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18569"><pk_ticket>578672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>10:06:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18570"><pk_ticket>578687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>10:10:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18571"><pk_ticket>578736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>10:24:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO SEU ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18572"><pk_ticket>578811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>10:50:39</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO TANKUM SPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18573"><pk_ticket>578826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>10:59:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18574"><pk_ticket>578908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>11:33:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV LLICENCIA PPP</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18575"><pk_ticket>578914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>11:36:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18576"><pk_ticket>578924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>11:39:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REFERENT SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18577"><pk_ticket>578939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>11:44:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VEHICLES MAL ESTAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18578"><pk_ticket>578941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>11:44:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18579"><pk_ticket>579004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>12:08:03</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18580"><pk_ticket>579109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>12:54:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18581"><pk_ticket>579127</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>13:05:21</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18582"><pk_ticket>579160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>13:17:37</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18583"><pk_ticket>579174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>13:24:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18584"><pk_ticket>579188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>13:30:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18585"><pk_ticket>579200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>13:38:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18586"><pk_ticket>579231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>13:59:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18587"><pk_ticket>579266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>14:54:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18588"><pk_ticket>579322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>17:17:02</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO WEB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18589"><pk_ticket>579325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>17:25:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18590"><pk_ticket>579327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>17:27:38</th_created><val_days_resolution>2.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO WEB</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18591"><pk_ticket>579344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>18:19:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18592"><pk_ticket>579352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>18:58:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18593"><pk_ticket>579357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>19:18:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18594"><pk_ticket>579367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-22T00:00:00</td_created><th_created>19:57:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18595"><pk_ticket>579389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>08:29:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18596"><pk_ticket>579453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>09:37:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VINCULACIO EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18597"><pk_ticket>579477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>09:52:39</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INFORME VIVENDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18598"><pk_ticket>579594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>10:49:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18599"><pk_ticket>579617</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>11:00:21</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGAR PLANOLS NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18600"><pk_ticket>579664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>11:24:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18601"><pk_ticket>579705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>11:44:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18602"><pk_ticket>579735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>11:56:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18603"><pk_ticket>579773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>12:17:49</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18604"><pk_ticket>579845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>12:37:37</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18605"><pk_ticket>579869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>12:47:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18606"><pk_ticket>579951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>13:31:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNAR TRAMITS CLAVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18607"><pk_ticket>580015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>14:57:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18608"><pk_ticket>580016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>14:58:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO DPT. URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18609"><pk_ticket>580030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>15:51:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RENOV OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18610"><pk_ticket>580045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>16:16:37</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT EXEMPCIO IVMT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18611"><pk_ticket>580046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>16:21:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18612"><pk_ticket>580054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>16:32:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18613"><pk_ticket>580057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>16:56:39</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CAMP MUNICIPAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18614"><pk_ticket>580076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>17:50:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18615"><pk_ticket>580100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>20:13:36</th_created><val_days_resolution>1.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA T16 ACOMPANYANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18616"><pk_ticket>580108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-23T00:00:00</td_created><th_created>22:10:36</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA TRANSPORT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18617"><pk_ticket>580222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>09:48:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18618"><pk_ticket>580262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:04:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18619"><pk_ticket>580284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:13:30</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL UANATACA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18620"><pk_ticket>580306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:23:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18621"><pk_ticket>580311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:27:32</th_created><val_days_resolution>5.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18622"><pk_ticket>580337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:41:36</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18623"><pk_ticket>580345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:45:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18624"><pk_ticket>580363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>10:55:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18625"><pk_ticket>580422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>11:24:36</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SEGONA MA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18626"><pk_ticket>580434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>11:34:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA REBUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18627"><pk_ticket>580447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>11:46:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18628"><pk_ticket>580503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>12:09:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18629"><pk_ticket>580505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>12:10:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MULTA AL·LEGACIO MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18630"><pk_ticket>580516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>12:18:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO RUA CARNAVAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18631"><pk_ticket>580570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>12:57:39</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18632"><pk_ticket>580577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>12:59:40</th_created><val_days_resolution>2.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18633"><pk_ticket>580579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>12:59:42</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESOS SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18634"><pk_ticket>580596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:05:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18635"><pk_ticket>580636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:20:39</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFIACIO IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18636"><pk_ticket>580651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:28:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18637"><pk_ticket>580665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:36:39</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VINCULACIO EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18638"><pk_ticket>580674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:39:44</th_created><val_days_resolution>5.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VINCULACIO EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18639"><pk_ticket>580682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:46:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENRTALETA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18640"><pk_ticket>580693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:57:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO TERRASSES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18641"><pk_ticket>580694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>13:58:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VENTA ALCOHOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18642"><pk_ticket>580699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>14:00:46</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISOS ASISTITS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18643"><pk_ticket>580706</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>14:23:30</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SOL OCUPACIO TERRASA</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18644"><pk_ticket>580728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>14:59:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18645"><pk_ticket>580735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>15:14:39</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCI RENOVACIO TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18646"><pk_ticket>580736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>15:18:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR PRESUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18647"><pk_ticket>580747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>15:44:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18648"><pk_ticket>580765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>16:16:37</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT VIVENDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18649"><pk_ticket>580775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>16:49:04</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18650"><pk_ticket>580781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>17:05:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18651"><pk_ticket>580800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>18:15:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18652"><pk_ticket>580824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-24T00:00:00</td_created><th_created>19:03:07</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CAMERES ZBE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18653"><pk_ticket>580878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>09:10:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18654"><pk_ticket>580920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>09:38:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ORIENTACIO SERVEIS SOCIALS BOTO TELEASSIST</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18655"><pk_ticket>580927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>09:42:39</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18656"><pk_ticket>580986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>10:22:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18657"><pk_ticket>580997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>10:30:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18658"><pk_ticket>581019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>10:43:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIATR PRESENTACIO PRESUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18659"><pk_ticket>581037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>10:56:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18660"><pk_ticket>581065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>11:10:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU ZONA VERDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18661"><pk_ticket>581074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>11:13:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18662"><pk_ticket>581210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>12:12:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18663"><pk_ticket>581271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>12:48:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DEPURADORA PRAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18664"><pk_ticket>581339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>13:42:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BENESTAR SOCIAL I FAMILIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18665"><pk_ticket>581349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>13:46:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT MINUSVALIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18666"><pk_ticket>581369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>14:05:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRA MAJOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18667"><pk_ticket>581389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>15:01:44</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18668"><pk_ticket>581403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>16:13:13</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18669"><pk_ticket>581404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>16:16:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAVE PERMANENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18670"><pk_ticket>581456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>19:36:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18671"><pk_ticket>581460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-25T00:00:00</td_created><th_created>19:57:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18672"><pk_ticket>581526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>09:22:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18673"><pk_ticket>581601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>10:16:13</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18674"><pk_ticket>581614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>10:26:27</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18675"><pk_ticket>581624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>10:30:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18676"><pk_ticket>581632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>10:33:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18677"><pk_ticket>581633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>10:33:48</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA NUL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18678"><pk_ticket>581640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>10:39:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18679"><pk_ticket>581689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>11:02:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA US</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18680"><pk_ticket>581746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>11:40:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGIDOR PATRIMONI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18681"><pk_ticket>581753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>11:43:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT DOC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18682"><pk_ticket>581757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>11:47:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18683"><pk_ticket>581778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>11:55:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18684"><pk_ticket>581888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>12:45:02</th_created><val_days_resolution>27.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL UANATACA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18685"><pk_ticket>581934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>13:03:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18686"><pk_ticket>581960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>13:26:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS CENTRE CIVIC JARDINS DE LA PAU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18687"><pk_ticket>582075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-26T00:00:00</td_created><th_created>19:21:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18688"><pk_ticket>582089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-01-27T00:00:00</td_created><th_created>11:45:37</th_created><val_days_resolution>2.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18689"><pk_ticket>582091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-27T00:00:00</td_created><th_created>19:50:38</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18690"><pk_ticket>582101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-28T00:00:00</td_created><th_created>16:03:36</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18691"><pk_ticket>582160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>09:05:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18692"><pk_ticket>582169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>09:08:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18693"><pk_ticket>582174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>09:10:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18694"><pk_ticket>582200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>09:21:40</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18695"><pk_ticket>582203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>09:23:39</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA ST JORDI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18696"><pk_ticket>582225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>09:42:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18697"><pk_ticket>582326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>10:25:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA SIMPRE VIVENDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18698"><pk_ticket>582329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>10:26:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18699"><pk_ticket>582361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>10:47:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA BAR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18700"><pk_ticket>582373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>10:51:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18701"><pk_ticket>582428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>11:11:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18702"><pk_ticket>582524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>11:54:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18703"><pk_ticket>582554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:08:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18704"><pk_ticket>582563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:13:41</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18705"><pk_ticket>582566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:14:42</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18706"><pk_ticket>582587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:27:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18707"><pk_ticket>582588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:27:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18708"><pk_ticket>582591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:29:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO ACCIDENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18709"><pk_ticket>582612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:38:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18710"><pk_ticket>582640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>12:51:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18711"><pk_ticket>582686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:18:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO LICITACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18712"><pk_ticket>582713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:33:37</th_created><val_days_resolution>8.57</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18713"><pk_ticket>582717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:36:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18714"><pk_ticket>582723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:39:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES DEN PUIG TERAPIA PSICOLOGICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18715"><pk_ticket>582729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:42:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18716"><pk_ticket>582735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:44:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18717"><pk_ticket>582754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>13:59:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACCIO I PATRIMONI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18718"><pk_ticket>582784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>14:47:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18719"><pk_ticket>582785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>14:50:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18720"><pk_ticket>582789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>15:17:10</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DOCUMENTS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18721"><pk_ticket>582793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>15:34:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BODA CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18722"><pk_ticket>582796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>15:38:47</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18723"><pk_ticket>582799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>15:43:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18724"><pk_ticket>582811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>16:25:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18725"><pk_ticket>582825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>17:02:19</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18726"><pk_ticket>582829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>17:30:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18727"><pk_ticket>582831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>17:30:39</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRACTIQUES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18728"><pk_ticket>582836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>17:47:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18729"><pk_ticket>582855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>18:45:22</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIÓ CERTIFICAT IDCAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18730"><pk_ticket>582862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>19:17:59</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTAL·LACIO CERTIFICAT IDCAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18731"><pk_ticket>582867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-29T00:00:00</td_created><th_created>19:28:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18732"><pk_ticket>582897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>08:28:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18733"><pk_ticket>582954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>09:23:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENLLAÇ DOCUMENTACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18734"><pk_ticket>582958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>09:24:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18735"><pk_ticket>582965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>09:28:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18736"><pk_ticket>582989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>09:39:38</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER MEDIAMBIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18737"><pk_ticket>583219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>11:21:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT SOCIAL NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18738"><pk_ticket>583241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>11:28:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18739"><pk_ticket>583269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>11:47:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18740"><pk_ticket>583283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>11:53:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18741"><pk_ticket>583295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>11:57:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO CRAM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18742"><pk_ticket>583386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>12:38:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18743"><pk_ticket>583530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>13:55:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18744"><pk_ticket>583544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>14:05:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESOS SELECTIUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18745"><pk_ticket>583582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>15:37:41</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESPAI ESCOLA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18746"><pk_ticket>583608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>16:37:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18747"><pk_ticket>583634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>17:52:36</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18748"><pk_ticket>583639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>18:13:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA PROCES SELECTIU AUX ADMINISTRATIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="18749"><pk_ticket>583646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-30T00:00:00</td_created><th_created>18:35:41</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUISITS CONTRACTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18750"><pk_ticket>583737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>09:27:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18751"><pk_ticket>583759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>09:35:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18752"><pk_ticket>583792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>09:48:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18753"><pk_ticket>583799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>09:53:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18754"><pk_ticket>583879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>10:34:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18755"><pk_ticket>583880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>10:34:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME DE VULNERABILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18756"><pk_ticket>583892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>10:38:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18757"><pk_ticket>583904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>10:43:42</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ELECCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18758"><pk_ticket>583953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>11:03:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI RENOVACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18759"><pk_ticket>583962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>11:07:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AITRITZACIO SOL SERVEI TELEASSITENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18760"><pk_ticket>583988</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>11:19:42</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO  CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18761"><pk_ticket>583992</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>11:20:47</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO  CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18762"><pk_ticket>584011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>11:29:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18763"><pk_ticket>584036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>11:42:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18764"><pk_ticket>584164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>12:32:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18765"><pk_ticket>584192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>12:47:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18766"><pk_ticket>584240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>13:11:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESPORTS NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18767"><pk_ticket>584245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>13:13:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18768"><pk_ticket>584293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>13:41:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME VULNERABILITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18769"><pk_ticket>584316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>13:59:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18770"><pk_ticket>584348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>14:51:39</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18771"><pk_ticket>584364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>15:21:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Publicación de un artículo en elprat.cat a cambio de una tarifa</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18772"><pk_ticket>584390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>16:36:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT OBJECTES PERDUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18773"><pk_ticket>584395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>16:50:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18774"><pk_ticket>584403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>17:17:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18775"><pk_ticket>584428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>18:39:36</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18776"><pk_ticket>584430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>18:40:36</th_created><val_days_resolution>9.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18777"><pk_ticket>584438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>19:50:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRAR VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18778"><pk_ticket>584455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-01-31T00:00:00</td_created><th_created>23:00:40</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18779"><pk_ticket>584546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>09:17:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO REGISTRE VEHICLE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18780"><pk_ticket>584646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>10:11:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO CONSUM QUALITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18781"><pk_ticket>584649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>10:14:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NUMERO COMPTE CONTRACTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18782"><pk_ticket>584672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>10:23:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18783"><pk_ticket>584840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>11:37:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18784"><pk_ticket>584908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>12:09:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18785"><pk_ticket>584929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>12:19:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18786"><pk_ticket>584966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>12:33:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA DENUNCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18787"><pk_ticket>585060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>13:21:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18788"><pk_ticket>585118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>13:56:43</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FOOD TRUCK</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18789"><pk_ticket>585147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>14:22:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18790"><pk_ticket>585158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>14:31:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FUITA AIGUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18791"><pk_ticket>585206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>15:54:38</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18792"><pk_ticket>585218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-01T00:00:00</td_created><th_created>16:22:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18793"><pk_ticket>585500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>10:40:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BANC ALIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18794"><pk_ticket>585510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>10:44:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AIGUES RESIDUALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18795"><pk_ticket>585550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>11:04:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18796"><pk_ticket>585564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>11:11:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18797"><pk_ticket>585582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>11:21:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18798"><pk_ticket>585630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>11:45:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS SANITARI TATUATGES I PIERCINGS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18799"><pk_ticket>585760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>12:47:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18800"><pk_ticket>585772</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>12:51:36</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VUNERABILITAT</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18801"><pk_ticket>585783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>12:58:43</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18802"><pk_ticket>585881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>13:49:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA OVP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18803"><pk_ticket>585900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>14:02:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18804"><pk_ticket>585931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>15:36:32</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18805"><pk_ticket>585951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>16:55:36</th_created><val_days_resolution>3.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18806"><pk_ticket>585953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-02T00:00:00</td_created><th_created>16:55:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18807"><pk_ticket>586007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-04T00:00:00</td_created><th_created>14:13:39</th_created><val_days_resolution>2.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICIACIO IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18808"><pk_ticket>586017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-04T00:00:00</td_created><th_created>22:20:37</th_created><val_days_resolution>8.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18809"><pk_ticket>586036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>08:23:39</th_created><val_days_resolution>2.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18810"><pk_ticket>586059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>08:56:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINAL OBRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18811"><pk_ticket>586069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>09:04:43</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18812"><pk_ticket>586147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>09:41:39</th_created><val_days_resolution>1.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18813"><pk_ticket>586215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>10:09:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18814"><pk_ticket>586282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>10:36:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18815"><pk_ticket>586329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>10:53:39</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18816"><pk_ticket>586428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>11:31:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18817"><pk_ticket>586485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>11:51:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18818"><pk_ticket>586498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>11:56:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18819"><pk_ticket>586510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>12:00:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18820"><pk_ticket>586622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>12:41:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18821"><pk_ticket>586648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>12:51:39</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18822"><pk_ticket>586686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>13:07:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA SANITARIA ESTRANGER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18823"><pk_ticket>586822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>14:15:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18824"><pk_ticket>586854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>15:14:43</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VARIACIO IAE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18825"><pk_ticket>586876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>15:54:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18826"><pk_ticket>586890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>16:30:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENICIA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18827"><pk_ticket>586916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>17:14:36</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18828"><pk_ticket>586944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>18:51:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18829"><pk_ticket>586953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-05T00:00:00</td_created><th_created>19:30:38</th_created><val_days_resolution>2.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18830"><pk_ticket>586974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>08:34:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18831"><pk_ticket>587048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18832"><pk_ticket>587122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>10:09:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18833"><pk_ticket>587155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>10:20:36</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18834"><pk_ticket>587192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>10:34:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNAR DOCUMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18835"><pk_ticket>587253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>10:59:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18836"><pk_ticket>587262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>11:01:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18837"><pk_ticket>587355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>11:48:39</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18838"><pk_ticket>587379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>12:00:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS FORMATIUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18839"><pk_ticket>587407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>12:09:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18840"><pk_ticket>587413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>12:11:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18841"><pk_ticket>587442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>12:23:36</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18842"><pk_ticket>587526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>12:59:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18843"><pk_ticket>587536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>13:02:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18844"><pk_ticket>587597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>13:28:39</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TARIFACIO SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18845"><pk_ticket>587603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>13:31:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18846"><pk_ticket>587671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>14:07:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18847"><pk_ticket>587683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>14:25:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18848"><pk_ticket>587721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>16:26:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18849"><pk_ticket>587735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>17:39:36</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ACTIVITAT MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18850"><pk_ticket>587738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>17:42:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18851"><pk_ticket>587742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>17:45:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC LICITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18852"><pk_ticket>587763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>18:40:38</th_created><val_days_resolution>4.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18853"><pk_ticket>587772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>18:59:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18854"><pk_ticket>587790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>19:46:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA A CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18855"><pk_ticket>587795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>20:40:39</th_created><val_days_resolution>3.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPLUSA DOCUMENTS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18856"><pk_ticket>587799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-06T00:00:00</td_created><th_created>20:57:39</th_created><val_days_resolution>3.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18857"><pk_ticket>587808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>08:11:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18858"><pk_ticket>587846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>09:07:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LLICENCIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18859"><pk_ticket>587875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>09:20:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18860"><pk_ticket>587964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>10:01:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFORMACIO PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18861"><pk_ticket>588007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>10:15:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18862"><pk_ticket>588087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>10:44:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO XARRADA CULTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18863"><pk_ticket>588125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>11:03:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18864"><pk_ticket>588140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>11:10:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18865"><pk_ticket>588152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>11:16:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18866"><pk_ticket>588191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>11:33:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18867"><pk_ticket>588304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>12:25:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRAR FULL QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18868"><pk_ticket>588349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>12:40:04</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18869"><pk_ticket>588424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>13:13:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCORRECTE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18870"><pk_ticket>588447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>13:23:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18871"><pk_ticket>588509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>14:00:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR PRESUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18872"><pk_ticket>588561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>15:41:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO CENTRE CIVIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18873"><pk_ticket>588562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>15:43:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18874"><pk_ticket>588563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>15:45:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18875"><pk_ticket>588570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>15:53:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18876"><pk_ticket>588582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>16:16:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18877"><pk_ticket>588608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>17:17:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MASTERING I AUDIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18878"><pk_ticket>588623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-07T00:00:00</td_created><th_created>18:10:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18879"><pk_ticket>588666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>08:15:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18880"><pk_ticket>588863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>10:19:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18881"><pk_ticket>588878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>10:26:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18882"><pk_ticket>588894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>10:34:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO PRESSUPOST</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18883"><pk_ticket>588935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>10:49:46</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME COMPATIBILITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18884"><pk_ticket>588989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>11:14:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18885"><pk_ticket>588991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>11:15:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CURSET NATACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18886"><pk_ticket>588992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>11:16:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18887"><pk_ticket>589020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>11:26:05</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA INVITACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18888"><pk_ticket>589066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>11:40:36</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18889"><pk_ticket>589191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>12:27:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18890"><pk_ticket>589204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>12:33:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSESSORAMENT LOCAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18891"><pk_ticket>589238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>12:47:37</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18892"><pk_ticket>589276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>12:59:50</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18893"><pk_ticket>589489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>16:49:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18894"><pk_ticket>589509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>17:52:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18895"><pk_ticket>589526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>18:40:39</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18896"><pk_ticket>589539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-08T00:00:00</td_created><th_created>19:45:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18897"><pk_ticket>589553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>07:54:36</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLASE CEM ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18898"><pk_ticket>589555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>08:05:38</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLASSES CEM ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18899"><pk_ticket>589556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>08:05:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18900"><pk_ticket>589558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>08:07:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="18901"><pk_ticket>589559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>08:13:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18902"><pk_ticket>589569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>08:48:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18903"><pk_ticket>589593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>09:09:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18904"><pk_ticket>589693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>09:58:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18905"><pk_ticket>589702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>10:03:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18906"><pk_ticket>589786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>10:48:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18907"><pk_ticket>589795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>10:55:41</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18908"><pk_ticket>589872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>11:35:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>BM30: Inspiring a revolution in urban innovation_martxoak 14 marzo (Sala BBK Salan)</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18909"><pk_ticket>589909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>11:51:40</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18910"><pk_ticket>589985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>12:35:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO CERT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18911"><pk_ticket>590019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>12:47:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON CASES D'EN PUIG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18912"><pk_ticket>590179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>14:42:43</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIONS MILLORA ENERGETICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18913"><pk_ticket>590192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>15:32:39</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18914"><pk_ticket>590207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>17:08:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18915"><pk_ticket>590208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>17:09:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SIAD ASSESORAMENT JURIDIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18916"><pk_ticket>590220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>17:43:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT INVITACIO PRESENTACIO LLIBRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="18917"><pk_ticket>590231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-09T00:00:00</td_created><th_created>18:23:39</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18918"><pk_ticket>590312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>09:13:56</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA LLOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18919"><pk_ticket>590318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>09:17:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18920"><pk_ticket>590323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>09:23:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18921"><pk_ticket>590382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>09:47:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FESTA PARC NOU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18922"><pk_ticket>590447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>10:19:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OIAS LLOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18923"><pk_ticket>590499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>10:40:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18924"><pk_ticket>590543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>10:56:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DOCUMENT ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18925"><pk_ticket>590559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:00:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS RETOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18926"><pk_ticket>590567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:03:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18927"><pk_ticket>590590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:16:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL LLUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18928"><pk_ticket>590595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:19:37</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18929"><pk_ticket>590603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:23:17</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO DIGITAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18930"><pk_ticket>590658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:46:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18931"><pk_ticket>590661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>11:47:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18932"><pk_ticket>590686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>12:00:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO SOCIAL RENOVAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18933"><pk_ticket>590730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>12:19:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18934"><pk_ticket>590785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>12:43:13</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18935"><pk_ticket>590820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>13:01:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18936"><pk_ticket>590907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>13:45:39</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS FOTOGRAFIA NOCTURNA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18937"><pk_ticket>590911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>13:48:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18938"><pk_ticket>590939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>14:18:39</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIAICO BANCARIA IVTM/EMTB</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18939"><pk_ticket>590940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>14:21:38</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18940"><pk_ticket>590965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>15:02:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18941"><pk_ticket>590981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>15:51:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18942"><pk_ticket>590992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>16:14:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18943"><pk_ticket>590994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>16:19:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18944"><pk_ticket>590998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>16:33:36</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTRA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18945"><pk_ticket>591002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>16:44:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18946"><pk_ticket>591006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>16:52:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CONSULTA HORARI AJUNTAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="18947"><pk_ticket>591018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>17:40:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18948"><pk_ticket>591025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>18:01:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18949"><pk_ticket>591034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>18:20:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA ACCES NOTIFICIACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="18950"><pk_ticket>591041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>18:42:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18951"><pk_ticket>591043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-12T00:00:00</td_created><th_created>18:42:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18952"><pk_ticket>591163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>09:46:36</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV BONIF IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18953"><pk_ticket>591198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>10:03:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18954"><pk_ticket>591227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>10:13:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18955"><pk_ticket>591305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>10:35:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18956"><pk_ticket>591310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>10:36:36</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="18957"><pk_ticket>591457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>11:40:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18958"><pk_ticket>591462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>11:42:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRAMIT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18959"><pk_ticket>591465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>11:44:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18960"><pk_ticket>591503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>12:01:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL·LICITUD</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18961"><pk_ticket>591529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>12:12:36</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO XERRADA OPERA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18962"><pk_ticket>591533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>12:14:36</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18963"><pk_ticket>591562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>12:23:40</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18964"><pk_ticket>591598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>12:38:10</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OVP</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18965"><pk_ticket>591780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>13:59:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LICITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18966"><pk_ticket>591781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>14:01:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18967"><pk_ticket>591790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>14:20:39</th_created><val_days_resolution>1.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18968"><pk_ticket>591801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>14:44:38</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18969"><pk_ticket>591802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>14:45:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18970"><pk_ticket>591805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>14:57:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18971"><pk_ticket>591819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>15:20:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TECNICA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18972"><pk_ticket>591836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>16:07:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18973"><pk_ticket>591855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>16:43:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV BONIF IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18974"><pk_ticket>591876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>17:19:39</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR HORTS URBANS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18975"><pk_ticket>591879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>17:29:59</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA EFACT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="18976"><pk_ticket>591890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>17:55:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18977"><pk_ticket>591892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-13T00:00:00</td_created><th_created>18:01:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18978"><pk_ticket>592058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>09:35:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NOUNAT CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18979"><pk_ticket>592066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>09:37:44</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISRE SOL. PLAÇA MERCADILLO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18980"><pk_ticket>592158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>10:17:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC RECLAMACIO CONSUM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18981"><pk_ticket>592169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>10:22:41</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="18982"><pk_ticket>592210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>10:40:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TARGETA RESIDENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18983"><pk_ticket>592287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>11:10:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA COMUNICACIO OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18984"><pk_ticket>592340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>11:26:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18985"><pk_ticket>592470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>12:21:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18986"><pk_ticket>592548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>12:56:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT COPIA EXAMEN OPOSICIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="18987"><pk_ticket>592586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>13:13:36</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18988"><pk_ticket>592593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>13:16:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18989"><pk_ticket>592597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>13:20:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18990"><pk_ticket>592599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>13:21:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18991"><pk_ticket>592627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>13:40:53</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18992"><pk_ticket>592673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>14:27:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18993"><pk_ticket>592712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>15:39:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="18994"><pk_ticket>592753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>17:21:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR RESERVA ACTIVITAT GIMNAS SANIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="18995"><pk_ticket>592764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>17:58:41</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18996"><pk_ticket>592766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>18:05:01</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18997"><pk_ticket>592768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>18:06:09</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ACTIVITAT ESCALADA CEM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="18998"><pk_ticket>592784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>18:39:39</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="18999"><pk_ticket>592798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>19:17:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19000"><pk_ticket>592800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>19:29:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19001"><pk_ticket>592802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>19:44:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLASSES CEM SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19002"><pk_ticket>592811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-14T00:00:00</td_created><th_created>21:12:37</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19003"><pk_ticket>592823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>08:01:37</th_created><val_days_resolution>1.54</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SL764+ , la versátil iluminación de oficinas con la calidad "Made in Germany" y la esencia más pura del diseño italiano.</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19004"><pk_ticket>592830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>08:18:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19005"><pk_ticket>592862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>08:51:39</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS SESSIO FOTOGRAFICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19006"><pk_ticket>593008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>09:56:38</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19007"><pk_ticket>593029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>10:08:02</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOCUMNETACIO A UN EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19008"><pk_ticket>593054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>10:17:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR LLIC GUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19009"><pk_ticket>593111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>10:43:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19010"><pk_ticket>593113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>10:43:37</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU TAXA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19011"><pk_ticket>593115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>10:44:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19012"><pk_ticket>593126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>10:48:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19013"><pk_ticket>593160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:00:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19014"><pk_ticket>593163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:02:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19015"><pk_ticket>593171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:05:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITAS ECONOMIQUES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19016"><pk_ticket>593208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:15:49</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CIRCULACIO TRANSPORT ESPECIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19017"><pk_ticket>593230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:22:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SEGONA MA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19018"><pk_ticket>593247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:26:39</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19019"><pk_ticket>593249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:27:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INFORME VULNERABILITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19020"><pk_ticket>593267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:32:41</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEIXALLERIA MUNICIPAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19021"><pk_ticket>593270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:34:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19022"><pk_ticket>593293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:41:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA VEI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19023"><pk_ticket>593311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>11:49:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESSUPOS CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19024"><pk_ticket>593452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>12:50:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO JUSTIFICANT CONVIVENCIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19025"><pk_ticket>593466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>12:58:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR VOLANT DE PADRO CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19026"><pk_ticket>593484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>13:04:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19027"><pk_ticket>593510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>13:21:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19028"><pk_ticket>593611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>14:32:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA TAULA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19029"><pk_ticket>593650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>16:06:11</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19030"><pk_ticket>593689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>17:31:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19031"><pk_ticket>593711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>18:18:39</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRESSOS INDEGUTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19032"><pk_ticket>593734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>19:23:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA FONS DELS PEIXOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19033"><pk_ticket>593748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-15T00:00:00</td_created><th_created>20:52:39</th_created><val_days_resolution>3.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT PLUSVALUA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19034"><pk_ticket>593856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>09:34:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19035"><pk_ticket>593900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>09:55:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19036"><pk_ticket>593924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>10:05:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DUPLICAT DNI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19037"><pk_ticket>593986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>10:30:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19038"><pk_ticket>594052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>11:08:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO HABITATGES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19039"><pk_ticket>594089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>11:21:18</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOV LLIC TERRASSA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19040"><pk_ticket>594227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>12:16:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA SERVEI PRESTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19041"><pk_ticket>594302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>12:50:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19042"><pk_ticket>594343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>13:12:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19043"><pk_ticket>594403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>13:54:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19044"><pk_ticket>594433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>14:35:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19045"><pk_ticket>594443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>15:07:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19046"><pk_ticket>594461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>16:05:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC RECUPERADOR AIGUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19047"><pk_ticket>594485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>17:50:43</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>datos de contacto Sede Electrónica COFIDIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19048"><pk_ticket>594500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>18:55:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19049"><pk_ticket>594512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-16T00:00:00</td_created><th_created>21:23:36</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA HISTORIC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19050"><pk_ticket>594528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-17T00:00:00</td_created><th_created>17:22:39</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19051"><pk_ticket>594534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-17T00:00:00</td_created><th_created>23:17:38</th_created><val_days_resolution>2.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19052"><pk_ticket>594540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-18T00:00:00</td_created><th_created>11:15:36</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19053"><pk_ticket>594554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-18T00:00:00</td_created><th_created>21:39:40</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19054"><pk_ticket>594562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>00:34:36</th_created><val_days_resolution>5.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA URBANISME</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19055"><pk_ticket>594564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>07:34:38</th_created><val_days_resolution>2.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19056"><pk_ticket>594567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>08:05:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19057"><pk_ticket>594601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>08:57:36</th_created><val_days_resolution>2.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19058"><pk_ticket>594614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>09:05:40</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOCORRISME</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19059"><pk_ticket>594618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>09:07:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19060"><pk_ticket>594724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>09:49:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19061"><pk_ticket>594732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>09:52:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PARELLA FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19062"><pk_ticket>594739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>09:55:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19063"><pk_ticket>594747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>09:58:40</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19064"><pk_ticket>594803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>10:14:37</th_created><val_days_resolution>3.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19065"><pk_ticket>594859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>10:30:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19066"><pk_ticket>594895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>10:42:18</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19067"><pk_ticket>594935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>10:57:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MATRIMONI CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19068"><pk_ticket>595002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>11:16:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19069"><pk_ticket>595013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>11:19:06</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS CULTURALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19070"><pk_ticket>595023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>11:21:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19071"><pk_ticket>595065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>11:33:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19072"><pk_ticket>595069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>11:34:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19073"><pk_ticket>595131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>11:53:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT METROPOLITA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19074"><pk_ticket>595174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>12:07:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19075"><pk_ticket>595273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>12:42:07</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARRERS PRAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19076"><pk_ticket>595317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>13:00:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME DE VIVENDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19077"><pk_ticket>595337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>13:06:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT INACTIVITAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19078"><pk_ticket>595346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>13:08:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19079"><pk_ticket>595396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>13:26:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19080"><pk_ticket>595404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>13:29:07</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA EDUCADOR INFANTIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19081"><pk_ticket>595422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>13:38:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19082"><pk_ticket>595494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>14:50:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19083"><pk_ticket>595538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>16:09:02</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT CONTE CONTES</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19084"><pk_ticket>595552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>16:33:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19085"><pk_ticket>595594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>17:47:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19086"><pk_ticket>595608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>18:21:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PUBLICACIO EDICTE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19087"><pk_ticket>595629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>19:06:08</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19088"><pk_ticket>595641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-19T00:00:00</td_created><th_created>19:52:45</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19089"><pk_ticket>595674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>08:20:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19090"><pk_ticket>595699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>08:48:04</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19091"><pk_ticket>595730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>09:07:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DE PARELLA DE FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19092"><pk_ticket>595762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>09:25:09</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19093"><pk_ticket>595764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>09:25:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19094"><pk_ticket>595771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>09:27:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA ACTIVITAT LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19095"><pk_ticket>595896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:17:56</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TERRASSA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19096"><pk_ticket>595910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:23:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERT DIGITAL IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19097"><pk_ticket>595924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:27:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19098"><pk_ticket>595925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:27:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19099"><pk_ticket>595960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:42:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA APARCAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19100"><pk_ticket>595994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:53:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19101"><pk_ticket>595999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>10:55:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19102"><pk_ticket>596030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>11:09:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DEP PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19103"><pk_ticket>596068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>11:23:05</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19104"><pk_ticket>596082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>11:27:05</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19105"><pk_ticket>596127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>11:43:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19106"><pk_ticket>596281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>12:39:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19107"><pk_ticket>596283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>12:39:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19108"><pk_ticket>596348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>13:01:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19109"><pk_ticket>596509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>15:30:09</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19110"><pk_ticket>596578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>18:10:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19111"><pk_ticket>596580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>18:17:47</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19112"><pk_ticket>596586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-20T00:00:00</td_created><th_created>18:48:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19113"><pk_ticket>596715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>09:30:09</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIFGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19114"><pk_ticket>596762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>09:48:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECURSOS HUMANS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19115"><pk_ticket>596796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>10:06:37</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19116"><pk_ticket>596878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>10:33:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MISSATGE CONFIRMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19117"><pk_ticket>596901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>10:44:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19118"><pk_ticket>596975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>11:08:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19119"><pk_ticket>596988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>11:12:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19120"><pk_ticket>597007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>11:20:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19121"><pk_ticket>597011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>11:23:58</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GRAU DEPENDENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19122"><pk_ticket>597020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>11:27:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19123"><pk_ticket>597024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>11:28:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19124"><pk_ticket>597083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>12:00:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIO INFANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19125"><pk_ticket>597121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>12:21:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOCUMNETACIO A UN EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19126"><pk_ticket>597232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>13:10:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA AJT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19127"><pk_ticket>597233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>13:10:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19128"><pk_ticket>597319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>13:56:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19129"><pk_ticket>597344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>14:34:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19130"><pk_ticket>597356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>15:19:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGANTURA ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19131"><pk_ticket>597358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>15:21:07</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19132"><pk_ticket>597379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>16:03:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19133"><pk_ticket>597396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>17:01:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19134"><pk_ticket>597418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>18:27:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19135"><pk_ticket>597439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-21T00:00:00</td_created><th_created>19:52:05</th_created><val_days_resolution>14.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA WALLAPOP</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19136"><pk_ticket>597474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>08:52:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19137"><pk_ticket>597606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>09:59:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19138"><pk_ticket>597615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>10:05:45</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19139"><pk_ticket>597649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>10:18:50</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19140"><pk_ticket>597735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>10:49:08</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSMISSIO HABITATGES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19141"><pk_ticket>597859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>11:36:05</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19142"><pk_ticket>597881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>11:44:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAXA ACOMPANYAMENT VEHICLES ESPECIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19143"><pk_ticket>597939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>12:05:08</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA PREVISIO BORSA LABORAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19144"><pk_ticket>598112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>13:07:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES MENORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19145"><pk_ticket>598149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>13:21:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19146"><pk_ticket>598181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>13:44:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19147"><pk_ticket>598191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>13:51:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19148"><pk_ticket>598193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>13:52:30</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS ORIENTACIO GENT GRAN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19149"><pk_ticket>598210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>14:07:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MBL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19150"><pk_ticket>598242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>14:57:59</th_created><val_days_resolution>10.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19151"><pk_ticket>598249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>15:09:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19152"><pk_ticket>598342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>19:36:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19153"><pk_ticket>598354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-22T00:00:00</td_created><th_created>21:08:08</th_created><val_days_resolution>2.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19154"><pk_ticket>598362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>00:56:05</th_created><val_days_resolution>2.59</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Foesco empresas febrero</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19155"><pk_ticket>598363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>07:36:23</th_created><val_days_resolution>3.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19156"><pk_ticket>598466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>09:35:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19157"><pk_ticket>598484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>09:44:07</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19158"><pk_ticket>598512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>09:56:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA BAIXA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19159"><pk_ticket>598547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>10:12:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT BONA EXECUCIO</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19160"><pk_ticket>598628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>10:49:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19161"><pk_ticket>598668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>11:00:12</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19162"><pk_ticket>598708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>11:14:05</th_created><val_days_resolution>4.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19163"><pk_ticket>598764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>11:38:08</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONNEXIO CLAVEGUERAM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19164"><pk_ticket>598790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>11:50:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19165"><pk_ticket>598844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>12:09:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19166"><pk_ticket>598912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>12:39:01</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19167"><pk_ticket>598953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>12:55:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>BM30: URA Argitalpena /  Publicación + Ekitaldia / Evento: Inspiring a Revolution in Urban Innovation_martxoak 14 marzo (Sala BBK Salan)</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19168"><pk_ticket>598990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>13:11:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19169"><pk_ticket>599015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>13:29:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA USUARI INTERN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19170"><pk_ticket>599046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>13:49:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19171"><pk_ticket>599047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>13:49:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LICITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19172"><pk_ticket>599060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>13:57:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LICITACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19173"><pk_ticket>599066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>14:02:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ALTA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19174"><pk_ticket>599114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>15:45:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19175"><pk_ticket>599138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-02-23T00:00:00</td_created><th_created>16:51:05</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI TELEASSISTENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19176"><pk_ticket>599193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-25T00:00:00</td_created><th_created>11:35:08</th_created><val_days_resolution>2.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19177"><pk_ticket>599201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-25T00:00:00</td_created><th_created>22:01:07</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMAMITAR BAIXA PADRO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19178"><pk_ticket>599221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>08:36:08</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAR CONVIVENCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19179"><pk_ticket>599227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>08:46:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RETORN REBUT CEM ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19180"><pk_ticket>599458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>10:19:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PUBLICACIO EDICTE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19181"><pk_ticket>599470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>10:24:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA PER MUDANÇA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19182"><pk_ticket>599650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>11:25:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19183"><pk_ticket>599722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>11:51:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RENOVACIO HPO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19184"><pk_ticket>599725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>11:53:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19185"><pk_ticket>599729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>11:54:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19186"><pk_ticket>599761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>12:06:05</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE GOS PP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19187"><pk_ticket>599774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>12:12:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19188"><pk_ticket>599828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>12:28:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO CENS ANIMAL ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19189"><pk_ticket>599953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>13:06:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO FIANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19190"><pk_ticket>599968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>13:11:19</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI CENTRE EDUCATIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19191"><pk_ticket>600125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>15:59:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19192"><pk_ticket>600137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>16:33:07</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU SISTEMES INFORMACIO GEOGRAFICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19193"><pk_ticket>600163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-26T00:00:00</td_created><th_created>17:18:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS PAGATS IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19194"><pk_ticket>600606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>11:05:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19195"><pk_ticket>600626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>11:12:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19196"><pk_ticket>600691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>11:38:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT LITERAL NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19197"><pk_ticket>600827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>12:26:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANEJAMENT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19198"><pk_ticket>600855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>12:36:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA HORA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19199"><pk_ticket>600860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>12:37:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19200"><pk_ticket>600926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:04:05</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19201"><pk_ticket>600954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:18:29</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO ENTITATS</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19202"><pk_ticket>600968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:24:05</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS EXCURSIO ESCOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19203"><pk_ticket>600971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:24:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICLI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19204"><pk_ticket>600989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:32:04</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19205"><pk_ticket>601009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:38:08</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19206"><pk_ticket>601048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>13:58:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19207"><pk_ticket>601098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>15:15:09</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>Prova reenviament oac360@elprat.cat a servei_suport@tictools.es</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19208"><pk_ticket>601102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>15:28:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC T USUAL BONIFICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19209"><pk_ticket>601105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>15:32:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TUSUAL BONFICADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19210"><pk_ticket>601108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>15:38:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS ECONOMIQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19211"><pk_ticket>601111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>15:44:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INSTAL·LACIONS CENTRE CULTURAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19212"><pk_ticket>601142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>16:26:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS ANIVERSARI PARC MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19213"><pk_ticket>601156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>17:16:58</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ACTUALITZAR CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19214"><pk_ticket>601170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>17:38:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DOCUMENTACIO CASES PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19215"><pk_ticket>601186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>17:48:08</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO CEM ESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19216"><pk_ticket>601207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>18:35:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19217"><pk_ticket>601232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-27T00:00:00</td_created><th_created>19:36:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT GUALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19218"><pk_ticket>601262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>08:31:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19219"><pk_ticket>601264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>08:32:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19220"><pk_ticket>601379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>09:37:46</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19221"><pk_ticket>601389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>09:43:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19222"><pk_ticket>601411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>09:52:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19223"><pk_ticket>601436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>10:01:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19224"><pk_ticket>601458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>10:11:35</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19225"><pk_ticket>601479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>10:19:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19226"><pk_ticket>601485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>10:21:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO ESPAI PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19227"><pk_ticket>601583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>11:04:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19228"><pk_ticket>601633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>11:23:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES ENTITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19229"><pk_ticket>601899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>13:08:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19230"><pk_ticket>601918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>13:15:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19231"><pk_ticket>601931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>13:22:07</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19232"><pk_ticket>602034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>14:26:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FUGA AIGUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19233"><pk_ticket>602054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>15:08:05</th_created><val_days_resolution>8.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19234"><pk_ticket>602094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>16:32:10</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19235"><pk_ticket>602108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>17:06:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA SANITARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19236"><pk_ticket>602161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>18:46:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19237"><pk_ticket>602164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-28T00:00:00</td_created><th_created>18:54:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDEINCIA CREAR PERFIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19238"><pk_ticket>602228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>09:04:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19239"><pk_ticket>602317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>09:45:28</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19240"><pk_ticket>602330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>09:48:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANÇA FISCAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19241"><pk_ticket>602417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>10:24:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCEDIMENT TALL CARRER MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19242"><pk_ticket>602434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>10:27:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19243"><pk_ticket>602440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>10:31:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19244"><pk_ticket>602496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>10:51:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D EN PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19245"><pk_ticket>602508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>10:54:08</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INICI ACTIVITAT AEROPORT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19246"><pk_ticket>602513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>10:54:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19247"><pk_ticket>602582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>11:23:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19248"><pk_ticket>602763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>12:37:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SUBV IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19249"><pk_ticket>602800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>12:57:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI BONIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19250"><pk_ticket>602864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>13:22:02</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19251"><pk_ticket>602865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>13:22:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19252"><pk_ticket>602894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>13:34:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA TRÀNSIT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19253"><pk_ticket>602988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>15:47:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19254"><pk_ticket>602995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>15:58:09</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES PERSONALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19255"><pk_ticket>603010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>16:41:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT AUTOLIQUIDACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19256"><pk_ticket>603025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>17:11:05</th_created><val_days_resolution>6.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS DRAG KING</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19257"><pk_ticket>603037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>17:25:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19258"><pk_ticket>603056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>18:08:08</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19259"><pk_ticket>603061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>18:24:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19260"><pk_ticket>603096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-02-29T00:00:00</td_created><th_created>19:53:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19261"><pk_ticket>603170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>09:19:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT BECA MENJADOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19262"><pk_ticket>603179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>09:21:06</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19263"><pk_ticket>603220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>09:40:09</th_created><val_days_resolution>2.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19264"><pk_ticket>603285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>10:08:05</th_created><val_days_resolution>2.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19265"><pk_ticket>603296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>10:15:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19266"><pk_ticket>603366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>10:49:33</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19267"><pk_ticket>603381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>10:55:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19268"><pk_ticket>603394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>10:58:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19269"><pk_ticket>603428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>11:14:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19270"><pk_ticket>603450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>11:25:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS RODATGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19271"><pk_ticket>603530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>11:56:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19272"><pk_ticket>603606</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>12:26:32</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>29</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19273"><pk_ticket>603682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>12:57:36</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19274"><pk_ticket>603730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>13:27:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19275"><pk_ticket>603731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>13:30:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19276"><pk_ticket>603750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>13:42:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19277"><pk_ticket>603758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>13:48:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19278"><pk_ticket>603767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>13:55:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO PAGAMENT CENS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19279"><pk_ticket>603777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>14:05:09</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19280"><pk_ticket>603778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>14:05:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19281"><pk_ticket>603779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>14:06:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19282"><pk_ticket>603814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>15:29:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19283"><pk_ticket>603836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>16:18:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19284"><pk_ticket>603848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>17:13:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19285"><pk_ticket>603866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-01T00:00:00</td_created><th_created>18:11:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IBI PENSIONISTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19286"><pk_ticket>603909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-02T00:00:00</td_created><th_created>17:32:09</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA AJUTS ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19287"><pk_ticket>603911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-02T00:00:00</td_created><th_created>17:45:08</th_created><val_days_resolution>4.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ALIMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19288"><pk_ticket>603919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-02T00:00:00</td_created><th_created>22:06:06</th_created><val_days_resolution>3.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19289"><pk_ticket>603933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-03T00:00:00</td_created><th_created>17:24:06</th_created><val_days_resolution>4.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19290"><pk_ticket>603952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>08:20:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT ENTITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19291"><pk_ticket>603981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>09:02:59</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19292"><pk_ticket>604147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>09:56:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19293"><pk_ticket>604171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>10:06:53</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19294"><pk_ticket>604273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>10:39:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19295"><pk_ticket>604392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>11:08:45</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES ILLA VIANANTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19296"><pk_ticket>604562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>12:04:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19297"><pk_ticket>604568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>12:10:22</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19298"><pk_ticket>604577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>12:13:24</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19299"><pk_ticket>604579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>12:14:07</th_created><val_days_resolution>4.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19300"><pk_ticket>604594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>12:19:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19301"><pk_ticket>604719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>12:59:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CALCUL PLSUVALUA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19302"><pk_ticket>604803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>13:33:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME AFECTACIO TERRENY</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19303"><pk_ticket>604873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>14:17:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19304"><pk_ticket>604890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>14:33:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19305"><pk_ticket>604891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>14:34:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICLI NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19306"><pk_ticket>605025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>19:38:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19307"><pk_ticket>605036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-04T00:00:00</td_created><th_created>21:26:09</th_created><val_days_resolution>1.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PROCES SELECTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19308"><pk_ticket>605083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>08:49:09</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL APARCAMENT POLIGON</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19309"><pk_ticket>605171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>09:38:09</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM CAIXABANK</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19310"><pk_ticket>605276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>10:25:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NADO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19311"><pk_ticket>605382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>11:04:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19312"><pk_ticket>605421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>11:17:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19313"><pk_ticket>605481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>11:38:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19314"><pk_ticket>605496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>11:45:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19315"><pk_ticket>605543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>12:04:09</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19316"><pk_ticket>605566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>12:14:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA CEM ESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19317"><pk_ticket>605663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>12:53:09</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLERS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19318"><pk_ticket>605768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>13:25:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI LLIC ACTIVITAT RESTAURANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19319"><pk_ticket>605782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>13:32:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19320"><pk_ticket>605868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>14:34:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19321"><pk_ticket>605881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>15:14:47</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLUB ESPORTIU JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19322"><pk_ticket>605884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>15:16:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19323"><pk_ticket>605894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>15:49:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRENDAMENT SOCIAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19324"><pk_ticket>605904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>16:48:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19325"><pk_ticket>605908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>17:13:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19326"><pk_ticket>605916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>17:31:11</th_created><val_days_resolution>2.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19327"><pk_ticket>605924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>17:43:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19328"><pk_ticket>605932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>18:03:12</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19329"><pk_ticket>605944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>18:25:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO IBERIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19330"><pk_ticket>605948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>18:56:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19331"><pk_ticket>605957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>19:20:35</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19332"><pk_ticket>605962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>19:38:10</th_created><val_days_resolution>0.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19333"><pk_ticket>605967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-05T00:00:00</td_created><th_created>20:32:06</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19334"><pk_ticket>605982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>08:14:10</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19335"><pk_ticket>605993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>08:35:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO Simulacre PAU del Centre d'Atenció Primària CAP Doctor Pujol i Capsada - 03-05-24</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19336"><pk_ticket>605996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>08:39:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TITULAR LLIC ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19337"><pk_ticket>606120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>09:47:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19338"><pk_ticket>606123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>09:50:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19339"><pk_ticket>606133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>09:53:13</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19340"><pk_ticket>606145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:00:35</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC RESERVA ESTACIONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19341"><pk_ticket>606153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:04:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19342"><pk_ticket>606166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:08:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINCRIPCIONS GENE PRIMARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19343"><pk_ticket>606178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:12:43</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>60</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19344"><pk_ticket>606184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:14:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19345"><pk_ticket>606233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:31:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINCRIPCIO SECUNDARIA 2024-2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19346"><pk_ticket>606256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:37:10</th_created><val_days_resolution>2.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU QUIMIC AIGUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19347"><pk_ticket>606265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:39:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19348"><pk_ticket>606266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:39:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICIACIO DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19349"><pk_ticket>606311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>10:52:09</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19350"><pk_ticket>606367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:08:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19351"><pk_ticket>606388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:17:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19352"><pk_ticket>606389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:17:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ESTAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19353"><pk_ticket>606392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:18:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19354"><pk_ticket>606413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:24:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19355"><pk_ticket>606482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:49:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19356"><pk_ticket>606483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:50:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19357"><pk_ticket>606496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>11:57:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACTE CULTURAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19358"><pk_ticket>606648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>12:50:25</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19359"><pk_ticket>606718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:14:00</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19360"><pk_ticket>606728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:18:11</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19361"><pk_ticket>606753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:26:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19362"><pk_ticket>606756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:28:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19363"><pk_ticket>606772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:36:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19364"><pk_ticket>606777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:36:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19365"><pk_ticket>606783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>13:40:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO ENTITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19366"><pk_ticket>606831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>14:27:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19367"><pk_ticket>606840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>14:47:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19368"><pk_ticket>606853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>15:24:06</th_created><val_days_resolution>8.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO XERRADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19369"><pk_ticket>606863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>15:41:33</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19370"><pk_ticket>606867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>15:47:09</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19371"><pk_ticket>606874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>16:05:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19372"><pk_ticket>606879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>16:08:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19373"><pk_ticket>606881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>16:11:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19374"><pk_ticket>606891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>16:18:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19375"><pk_ticket>606912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>17:19:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19376"><pk_ticket>606913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>17:21:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19377"><pk_ticket>606938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>18:37:47</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT SAGNIER CICLO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19378"><pk_ticket>606940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-06T00:00:00</td_created><th_created>18:41:06</th_created><val_days_resolution>14.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19379"><pk_ticket>607000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>08:44:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19380"><pk_ticket>607012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>09:00:43</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA PER NEIXAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19381"><pk_ticket>607067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>09:27:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19382"><pk_ticket>607073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>09:30:11</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19383"><pk_ticket>607190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>10:38:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19384"><pk_ticket>607200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>10:43:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19385"><pk_ticket>607213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>10:53:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19386"><pk_ticket>607216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>10:54:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19387"><pk_ticket>607229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:01:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19388"><pk_ticket>607242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19389"><pk_ticket>607251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:09:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19390"><pk_ticket>607252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:10:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19391"><pk_ticket>607263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:14:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19392"><pk_ticket>607267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:17:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IBI REBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19393"><pk_ticket>607294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:32:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19394"><pk_ticket>607296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:33:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19395"><pk_ticket>607325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:52:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19396"><pk_ticket>607331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>11:55:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19397"><pk_ticket>607341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>12:00:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19398"><pk_ticket>607360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>12:13:09</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19399"><pk_ticket>607367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>12:16:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19400"><pk_ticket>607388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>12:32:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL MODIF</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19401"><pk_ticket>607403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>12:42:11</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO GENE INFANTIL</txt_summary><val_time_spent>43</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19402"><pk_ticket>607419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>12:51:09</th_created><val_days_resolution>2.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOV TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19403"><pk_ticket>607445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>13:04:11</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19404"><pk_ticket>607455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>13:08:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19405"><pk_ticket>607493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>13:26:03</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>47</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19406"><pk_ticket>607554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>14:13:10</th_created><val_days_resolution>2.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19407"><pk_ticket>607577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>14:57:53</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LICITACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19408"><pk_ticket>607585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>15:39:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE I3</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19409"><pk_ticket>607597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>15:51:07</th_created><val_days_resolution>5.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT LLIC OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19410"><pk_ticket>607602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>16:10:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19411"><pk_ticket>607623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>16:57:16</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19412"><pk_ticket>607630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>17:36:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19413"><pk_ticket>607650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>18:31:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA ECOGRAFIA SAGRAT COR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19414"><pk_ticket>607655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>18:52:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19415"><pk_ticket>607678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>19:48:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC NEGATIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19416"><pk_ticket>607687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-07T00:00:00</td_created><th_created>22:57:06</th_created><val_days_resolution>2.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA SALA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19417"><pk_ticket>607700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>08:10:06</th_created><val_days_resolution>2.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT DESCARREGA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19418"><pk_ticket>607739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:09:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19419"><pk_ticket>607801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:39:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19420"><pk_ticket>607804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:41:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19421"><pk_ticket>607809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:43:06</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE RRHH</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19422"><pk_ticket>607814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:44:30</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19423"><pk_ticket>607815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:46:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NADO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19424"><pk_ticket>607818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:47:31</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC SUBVENCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19425"><pk_ticket>607819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:47:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19426"><pk_ticket>607825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>09:52:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19427"><pk_ticket>607847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:03:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19428"><pk_ticket>607861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:08:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19429"><pk_ticket>607867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:10:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19430"><pk_ticket>607897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:22:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINCRIPCIO SECUNDARIA 24-25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19431"><pk_ticket>607899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:23:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19432"><pk_ticket>607913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:31:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTACIO BANC ALIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19433"><pk_ticket>607964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:53:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19434"><pk_ticket>607968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>10:54:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19435"><pk_ticket>607990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:04:11</th_created><val_days_resolution>2.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19436"><pk_ticket>608005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:07:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19437"><pk_ticket>608042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:22:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19438"><pk_ticket>608064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:32:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19439"><pk_ticket>608068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:33:03</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19440"><pk_ticket>608089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:39:44</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19441"><pk_ticket>608093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:40:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS NARRATIVA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19442"><pk_ticket>608115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>11:51:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19443"><pk_ticket>608142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>12:05:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19444"><pk_ticket>608159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>12:11:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMPTE BANCARI AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19445"><pk_ticket>608208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>12:40:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19446"><pk_ticket>608225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>12:49:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19447"><pk_ticket>608308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>13:32:50</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19448"><pk_ticket>608317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>13:38:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREISNCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19449"><pk_ticket>608359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>14:32:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19450"><pk_ticket>608364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>14:47:50</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19451"><pk_ticket>608367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>14:53:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19452"><pk_ticket>608380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>15:36:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19453"><pk_ticket>608396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>16:19:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA AVIS PERILL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19454"><pk_ticket>608402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>16:32:45</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRICPIO GENE SECUNDARIA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19455"><pk_ticket>608405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>16:48:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19456"><pk_ticket>608408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>17:20:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19457"><pk_ticket>608410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>17:45:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO MODIFICACIO DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19458"><pk_ticket>608412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>18:00:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19459"><pk_ticket>608419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>18:39:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO DADES CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19460"><pk_ticket>608426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>19:20:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19461"><pk_ticket>608428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-08T00:00:00</td_created><th_created>19:52:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19462"><pk_ticket>608436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-09T00:00:00</td_created><th_created>13:31:07</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ZONA BLAVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19463"><pk_ticket>608444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-09T00:00:00</td_created><th_created>19:31:09</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS PAGAMENT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19464"><pk_ticket>608446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-09T00:00:00</td_created><th_created>22:38:08</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19465"><pk_ticket>608450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-10T00:00:00</td_created><th_created>11:08:07</th_created><val_days_resolution>3.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19466"><pk_ticket>608456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-10T00:00:00</td_created><th_created>13:48:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19467"><pk_ticket>608458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-10T00:00:00</td_created><th_created>13:49:07</th_created><val_days_resolution>4.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19468"><pk_ticket>608464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-10T00:00:00</td_created><th_created>16:22:06</th_created><val_days_resolution>2.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19469"><pk_ticket>608480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>06:31:12</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19470"><pk_ticket>608489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>08:23:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19471"><pk_ticket>608502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>08:39:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19472"><pk_ticket>608507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>08:48:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS TAULES I CADIRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19473"><pk_ticket>608508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>08:49:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA RESOLUCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19474"><pk_ticket>608516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>08:53:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19475"><pk_ticket>608523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:01:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE AIGUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19476"><pk_ticket>608534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:06:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19477"><pk_ticket>608538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:07:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19478"><pk_ticket>608554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:14:10</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VACANT SOL SOLET</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19479"><pk_ticket>608608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:35:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT SECUNDARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19480"><pk_ticket>608652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:49:09</th_created><val_days_resolution>1.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO PANTENO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19481"><pk_ticket>608671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>09:53:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19482"><pk_ticket>608719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:10:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19483"><pk_ticket>608757</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:24:26</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA NOTIFICACIONS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19484"><pk_ticket>608767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:26:16</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19485"><pk_ticket>608811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:42:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19486"><pk_ticket>608832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:49:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19487"><pk_ticket>608836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:50:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PREISNCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19488"><pk_ticket>608837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>10:50:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REFERENCIA CATASTRAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19489"><pk_ticket>608867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:01:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19490"><pk_ticket>608904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:16:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NADO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19491"><pk_ticket>608928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:30:05</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19492"><pk_ticket>608959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:39:21</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19493"><pk_ticket>608970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:42:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19494"><pk_ticket>608975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:43:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL ACTES CIUTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19495"><pk_ticket>608988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:49:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BENESTAR SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19496"><pk_ticket>609015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>11:58:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19497"><pk_ticket>609050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>12:12:10</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19498"><pk_ticket>609165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>12:47:22</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19499"><pk_ticket>609179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>12:51:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19500"><pk_ticket>609180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>12:51:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19501"><pk_ticket>609181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>12:51:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IG QUEIXA CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19502"><pk_ticket>609186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>12:53:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19503"><pk_ticket>609311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>13:37:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19504"><pk_ticket>609329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>13:44:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19505"><pk_ticket>609381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>14:20:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19506"><pk_ticket>609388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>14:28:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19507"><pk_ticket>609389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>14:31:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT ZUMBA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19508"><pk_ticket>609419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>15:28:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19509"><pk_ticket>609464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>16:54:04</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19510"><pk_ticket>609466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>16:57:10</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19511"><pk_ticket>609471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>17:09:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19512"><pk_ticket>609472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>17:10:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREISNCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19513"><pk_ticket>609490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>17:56:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC LICITACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19514"><pk_ticket>609528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>19:05:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19515"><pk_ticket>609535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>19:21:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREISNCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19516"><pk_ticket>609543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>19:38:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOC PRESENTACIO TELEMATICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19517"><pk_ticket>609548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>19:49:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19518"><pk_ticket>609551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>19:55:09</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19519"><pk_ticket>609554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>20:21:09</th_created><val_days_resolution>2.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19520"><pk_ticket>609556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-11T00:00:00</td_created><th_created>21:25:07</th_created><val_days_resolution>7.61</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19521"><pk_ticket>609566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>08:23:32</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 24 25</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19522"><pk_ticket>609567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>08:24:22</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 24 25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19523"><pk_ticket>609573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>08:33:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19524"><pk_ticket>609665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>09:21:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CANVI DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19525"><pk_ticket>609681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>09:27:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA MOTO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19526"><pk_ticket>609694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>09:32:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 24 25</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19527"><pk_ticket>609696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>09:33:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 24 25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19528"><pk_ticket>609750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>09:53:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19529"><pk_ticket>609756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>09:55:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19530"><pk_ticket>609791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:08:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19531"><pk_ticket>609800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:11:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE SOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19532"><pk_ticket>609806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:15:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU ELECTRONIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19533"><pk_ticket>609883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:42:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19534"><pk_ticket>609901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:50:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19535"><pk_ticket>609910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:53:52</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19536"><pk_ticket>609922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>10:57:09</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO ASSEGURANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19537"><pk_ticket>609953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>11:11:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19538"><pk_ticket>609957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>11:13:51</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19539"><pk_ticket>610037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>11:42:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19540"><pk_ticket>610055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>11:46:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE  SECUNDARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19541"><pk_ticket>610089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>11:58:00</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS SECUNDARIA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19542"><pk_ticket>610090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>11:58:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19543"><pk_ticket>610114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>12:03:08</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19544"><pk_ticket>610135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>12:09:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19545"><pk_ticket>610213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>12:41:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19546"><pk_ticket>610263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>12:58:58</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19547"><pk_ticket>610329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>13:25:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA CASES D'EN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19548"><pk_ticket>610367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>13:46:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC INFORME PREVI INCENDIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19549"><pk_ticket>610413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>14:42:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19550"><pk_ticket>610414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>14:44:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19551"><pk_ticket>610426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>15:13:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19552"><pk_ticket>610427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>15:15:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19553"><pk_ticket>610428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>15:15:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19554"><pk_ticket>610436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>15:48:07</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19555"><pk_ticket>610441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>15:52:10</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BONIF IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19556"><pk_ticket>610489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>17:42:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNICACIO PREVIA DE OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19557"><pk_ticket>610490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>17:45:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19558"><pk_ticket>610506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>18:35:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19559"><pk_ticket>610512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>18:57:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19560"><pk_ticket>610527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>19:45:06</th_created><val_days_resolution>3.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO RESPOSTA REQUERIMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19561"><pk_ticket>610534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-12T00:00:00</td_created><th_created>20:32:11</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA MERCAT SETMANAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19562"><pk_ticket>610548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>08:10:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19563"><pk_ticket>610583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>08:57:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRICIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19564"><pk_ticket>610600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>09:07:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACI OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19565"><pk_ticket>610652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>09:31:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19566"><pk_ticket>610722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>10:02:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSESSORAMENT OBRES MENORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19567"><pk_ticket>610754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>10:15:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IBI SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19568"><pk_ticket>610761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>10:16:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IBI SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19569"><pk_ticket>610775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>10:23:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT DESPESES HABITATGE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19570"><pk_ticket>610778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>10:25:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19571"><pk_ticket>610867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>10:56:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA ZONA BLAVA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19572"><pk_ticket>610897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:05:18</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19573"><pk_ticket>610901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:06:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19574"><pk_ticket>610902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:06:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19575"><pk_ticket>610903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:07:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19576"><pk_ticket>610914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:11:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19577"><pk_ticket>610945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:19:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19578"><pk_ticket>610985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:33:04</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PRECIA INSCRIPCIO EXTRAESCOLAR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19579"><pk_ticket>611017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>11:46:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19580"><pk_ticket>611101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>12:19:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19581"><pk_ticket>611108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>12:21:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19582"><pk_ticket>611118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>12:26:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19583"><pk_ticket>611246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>13:18:22</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19584"><pk_ticket>611301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>13:47:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19585"><pk_ticket>611321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>13:56:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19586"><pk_ticket>611394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>15:28:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19587"><pk_ticket>611402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>15:45:18</th_created><val_days_resolution>2.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS GENE SECUNDARIA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19588"><pk_ticket>611415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>16:12:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT SECUNDARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19589"><pk_ticket>611429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>17:11:09</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19590"><pk_ticket>611436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>17:31:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19591"><pk_ticket>611469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-13T00:00:00</td_created><th_created>19:02:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19592"><pk_ticket>611502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>08:25:06</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONVIVENCIA CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19593"><pk_ticket>611504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>08:29:07</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF IBI MONOPARENTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19594"><pk_ticket>611558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>09:14:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT DESPESES HABITATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19595"><pk_ticket>611582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>09:27:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19596"><pk_ticket>611600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>09:39:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT LLIC OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19597"><pk_ticket>611639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>10:03:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Convocatoria de proyectos artísticos /Unzip 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19598"><pk_ticket>611693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>10:27:07</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19599"><pk_ticket>611703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>10:31:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PALMIRA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19600"><pk_ticket>611733</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>10:40:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19601"><pk_ticket>611741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>10:44:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19602"><pk_ticket>611798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>11:08:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA METRES PARADA MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19603"><pk_ticket>611869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>11:39:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19604"><pk_ticket>611950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>12:17:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA INCIDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19605"><pk_ticket>611979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>12:27:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19606"><pk_ticket>611990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>12:33:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS IBI 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19607"><pk_ticket>611997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>12:38:23</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19608"><pk_ticket>611998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>12:38:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19609"><pk_ticket>612030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>12:52:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT SERVEIS PRESTATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19610"><pk_ticket>612097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>13:24:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19611"><pk_ticket>612109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>13:29:57</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19612"><pk_ticket>612126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>13:41:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19613"><pk_ticket>612148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>13:53:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT PENDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19614"><pk_ticket>612172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>14:22:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BANC ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19615"><pk_ticket>612215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>16:18:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACIONAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19616"><pk_ticket>612258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>18:16:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19617"><pk_ticket>612265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>18:32:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19618"><pk_ticket>612284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-14T00:00:00</td_created><th_created>19:41:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CURSET NATACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19619"><pk_ticket>612313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>08:08:11</th_created><val_days_resolution>4.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19620"><pk_ticket>612354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:07:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19621"><pk_ticket>612369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:15:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO AJUT ACTIVITATS ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19622"><pk_ticket>612373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:17:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO AJUT ACTIVITATS ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19623"><pk_ticket>612400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:31:34</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19624"><pk_ticket>612403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:32:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACTIVITAT ESTIU + EXTRAESCOLAR 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19625"><pk_ticket>612419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:37:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACTIVITAT ESTIU+ EXTRAESCOLAR 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19626"><pk_ticket>612435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>09:44:50</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ACTIVITATS ESTIU/EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19627"><pk_ticket>612520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>10:19:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACTIVITATS ESTIU + EXTARESCOLAR 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19628"><pk_ticket>612525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>10:22:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19629"><pk_ticket>612551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>10:32:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESCOLARITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19630"><pk_ticket>612563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>10:36:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19631"><pk_ticket>612598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>10:59:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19632"><pk_ticket>612611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>11:05:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19633"><pk_ticket>612639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>11:15:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19634"><pk_ticket>612644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>11:18:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PRENSCRIPCIONS GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19635"><pk_ticket>612652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>11:22:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19636"><pk_ticket>612710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>11:51:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOC EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19637"><pk_ticket>612726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>11:56:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19638"><pk_ticket>612741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>12:00:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19639"><pk_ticket>612752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>12:05:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19640"><pk_ticket>612790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>12:19:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT EXTRAESCOLAR + ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19641"><pk_ticket>612822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>12:39:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19642"><pk_ticket>612888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:09:07</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19643"><pk_ticket>612890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:09:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19644"><pk_ticket>612902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:16:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19645"><pk_ticket>612914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:23:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19646"><pk_ticket>612915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:23:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19647"><pk_ticket>612917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:24:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19648"><pk_ticket>612925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:31:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19649"><pk_ticket>612939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>13:39:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19650"><pk_ticket>612977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>14:16:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19651"><pk_ticket>612987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>14:45:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19652"><pk_ticket>612990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>14:56:07</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESSOS SELECTIUS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19653"><pk_ticket>612994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>15:14:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ACTIVITATS EXTRAESCOLAR + ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19654"><pk_ticket>613003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>15:54:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19655"><pk_ticket>613014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>16:32:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19656"><pk_ticket>613029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>17:22:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19657"><pk_ticket>613043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>18:06:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITAT EXTARESOLAR + ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19658"><pk_ticket>613048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>18:16:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19659"><pk_ticket>613054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>18:36:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19660"><pk_ticket>613055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>18:40:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSEBANTAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19661"><pk_ticket>613059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>19:37:07</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19662"><pk_ticket>613061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>19:41:11</th_created><val_days_resolution>4.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19663"><pk_ticket>613063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-15T00:00:00</td_created><th_created>19:42:09</th_created><val_days_resolution>2.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19664"><pk_ticket>613082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-16T00:00:00</td_created><th_created>15:55:07</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU LLOGUER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19665"><pk_ticket>613111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>08:19:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19666"><pk_ticket>613147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>09:08:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI ATEBCIO DOMICILIARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19667"><pk_ticket>613155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>09:12:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19668"><pk_ticket>613191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>09:23:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19669"><pk_ticket>613267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>09:55:12</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19670"><pk_ticket>613272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>10:00:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTA EXTRAESCOLAR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19671"><pk_ticket>613349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>10:31:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19672"><pk_ticket>613376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>10:40:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19673"><pk_ticket>613426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>10:56:12</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19674"><pk_ticket>613435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:01:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL BOL·LARD</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19675"><pk_ticket>613436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:01:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19676"><pk_ticket>613450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:06:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19677"><pk_ticket>613483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:17:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO SOCIAL AIGUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19678"><pk_ticket>613517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:29:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19679"><pk_ticket>613596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:47:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19680"><pk_ticket>613598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:47:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19681"><pk_ticket>613621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>11:55:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19682"><pk_ticket>613650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:07:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19683"><pk_ticket>613699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:23:55</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19684"><pk_ticket>613722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:30:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO PARADA DE ROSES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19685"><pk_ticket>613737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:34:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19686"><pk_ticket>613743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:39:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19687"><pk_ticket>613748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:40:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19688"><pk_ticket>613804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>12:53:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19689"><pk_ticket>613878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>13:23:40</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFACIO DADES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19690"><pk_ticket>613911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>13:33:50</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19691"><pk_ticket>613914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>13:37:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19692"><pk_ticket>613988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>14:34:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITAT EXTRAESCOLAR + ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19693"><pk_ticket>614000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>14:54:12</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>SPAM TEMA: SOLICITUD INFORMACION PARA ESTUDIO ACOMPAÑAMIENTO SOCIAL ID EXP_SAREB: 159579</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19694"><pk_ticket>614012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>15:26:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19695"><pk_ticket>614019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>15:39:34</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19696"><pk_ticket>614027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>16:01:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19697"><pk_ticket>614033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>16:08:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19698"><pk_ticket>614042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>16:16:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE SECUNDARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19699"><pk_ticket>614048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>16:23:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19700"><pk_ticket>614050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>16:26:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUDA ACTIVITATS EXTRAESCOLARS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19701"><pk_ticket>614058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>16:39:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19702"><pk_ticket>614074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>17:22:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR ARXIUS INSTANCIA GENERICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19703"><pk_ticket>614085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>17:53:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19704"><pk_ticket>614093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>18:37:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19705"><pk_ticket>614095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>18:41:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT IBI 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19706"><pk_ticket>614111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>19:38:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBJECTES PERDUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19707"><pk_ticket>614116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>19:46:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBJECTES PERDUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19708"><pk_ticket>614118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-18T00:00:00</td_created><th_created>19:53:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENTRES ESPORTIUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19709"><pk_ticket>614133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>08:14:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19710"><pk_ticket>614143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>08:22:10</th_created><val_days_resolution>2.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU SUBALTERN IES BALDIRI GUILERA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19711"><pk_ticket>614187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>09:12:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19712"><pk_ticket>614191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>09:15:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19713"><pk_ticket>614212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>09:26:42</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19714"><pk_ticket>614226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>09:34:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19715"><pk_ticket>614310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>10:13:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19716"><pk_ticket>614323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>10:24:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTOLIQUIDACIO TAXA MODIFICACIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19717"><pk_ticket>614345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>10:37:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19718"><pk_ticket>614379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>10:54:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19719"><pk_ticket>614514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>11:52:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19720"><pk_ticket>614518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>11:53:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SISTEMES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19721"><pk_ticket>614528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>11:56:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19722"><pk_ticket>614599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>12:24:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19723"><pk_ticket>614690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>12:57:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19724"><pk_ticket>614707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>13:06:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19725"><pk_ticket>614727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>13:13:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT FNMT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19726"><pk_ticket>614743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>13:20:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19727"><pk_ticket>614755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>13:26:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENS ANIMALS BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19728"><pk_ticket>614776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>13:39:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIMACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19729"><pk_ticket>614786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>13:43:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19730"><pk_ticket>614821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>14:14:27</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDECIA FINALITZAR TRAMIT AL·LEGACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19731"><pk_ticket>614826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>14:29:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19732"><pk_ticket>614827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>14:30:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19733"><pk_ticket>614833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>14:56:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19734"><pk_ticket>614844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>15:17:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19735"><pk_ticket>614847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>15:29:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19736"><pk_ticket>614850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>15:30:10</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR BONIF VEHICLES NO CONTAMINANTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19737"><pk_ticket>614854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>15:55:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19738"><pk_ticket>614869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>16:22:09</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU INTERN AJT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19739"><pk_ticket>614889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>17:16:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19740"><pk_ticket>614891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>17:31:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19741"><pk_ticket>614900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>17:55:06</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROPOSTA MUSICAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19742"><pk_ticket>614906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>18:18:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19743"><pk_ticket>614907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>18:19:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIAIDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19744"><pk_ticket>614911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>18:32:09</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT CASAL ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19745"><pk_ticket>614915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>18:35:10</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASISTENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19746"><pk_ticket>614920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>19:13:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT IMPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19747"><pk_ticket>614921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>19:17:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASAL ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19748"><pk_ticket>614922</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-19T00:00:00</td_created><th_created>19:18:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19749"><pk_ticket>614940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>08:20:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19750"><pk_ticket>614957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>08:43:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CERTIFICAT LLIC ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19751"><pk_ticket>614959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>08:44:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREEINSCRIPCIO EBM I0</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19752"><pk_ticket>614995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>09:08:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19753"><pk_ticket>615016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>09:18:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19754"><pk_ticket>615031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>09:24:04</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19755"><pk_ticket>615055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>09:38:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19756"><pk_ticket>615085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>09:52:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19757"><pk_ticket>615178</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>10:26:02</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19758"><pk_ticket>615209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>10:36:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19759"><pk_ticket>615236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>10:44:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPORTACIO CERTIFICAT IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19760"><pk_ticket>615272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>10:56:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19761"><pk_ticket>615282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:00:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA VENTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19762"><pk_ticket>615285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:02:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19763"><pk_ticket>615288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:03:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19764"><pk_ticket>615345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:31:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DOCUMENT AJUNTAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19765"><pk_ticket>615350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:32:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 24 25 MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19766"><pk_ticket>615380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:40:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC EXPEDIENT OBERT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19767"><pk_ticket>615405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>11:47:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE UNITAT CONVIVENCIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19768"><pk_ticket>615586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>12:56:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19769"><pk_ticket>615588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>12:56:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19770"><pk_ticket>615592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>13:00:05</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19771"><pk_ticket>615623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>13:15:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19772"><pk_ticket>615673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>13:34:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFO Simulacre PAU del Centre d'Atenció Primària CAP Disset de Setembre 20-06-2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="19773"><pk_ticket>615730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>14:06:10</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DADES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19774"><pk_ticket>615744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>14:32:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19775"><pk_ticket>615754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>15:04:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19776"><pk_ticket>615766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>15:40:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19777"><pk_ticket>615775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>15:58:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA FIRA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19778"><pk_ticket>615780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>16:25:54</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19779"><pk_ticket>615791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>16:44:00</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA LLICENCIA GOS PPP</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19780"><pk_ticket>615795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>16:55:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFCAT  HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19781"><pk_ticket>615806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>17:13:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19782"><pk_ticket>615821</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>17:54:12</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PARADA SANT JORDI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19783"><pk_ticket>615829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>18:05:59</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA PARADA SANT JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19784"><pk_ticket>615836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>18:24:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19785"><pk_ticket>615838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>18:29:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19786"><pk_ticket>615854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>19:21:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19787"><pk_ticket>615864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-20T00:00:00</td_created><th_created>20:20:08</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19788"><pk_ticket>615868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>07:20:06</th_created><val_days_resolution>2.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19789"><pk_ticket>615870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>07:31:08</th_created><val_days_resolution>3.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19790"><pk_ticket>615934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>09:19:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19791"><pk_ticket>616083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:10:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT EXTRAESCOLAR + ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19792"><pk_ticket>616130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:28:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19793"><pk_ticket>616140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:31:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19794"><pk_ticket>616157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:36:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19795"><pk_ticket>616168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:40:41</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19796"><pk_ticket>616169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:41:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASES SAGINER</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19797"><pk_ticket>616175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:43:11</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT DESCARREGA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19798"><pk_ticket>616182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>10:45:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19799"><pk_ticket>616260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>11:11:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA RESERVES INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19800"><pk_ticket>616326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>11:33:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19801"><pk_ticket>616353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>11:43:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19802"><pk_ticket>616382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>11:51:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19803"><pk_ticket>616392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>11:55:24</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT FESTA SALUT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19804"><pk_ticket>616407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:01:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19805"><pk_ticket>616421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:07:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19806"><pk_ticket>616427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:09:08</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATST ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19807"><pk_ticket>616446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:16:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19808"><pk_ticket>616457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:21:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILIACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19809"><pk_ticket>616480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:32:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19810"><pk_ticket>616499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:41:50</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SEGONA MA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19811"><pk_ticket>616520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:51:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19812"><pk_ticket>616531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>12:57:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIR DOCUMENTS EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19813"><pk_ticket>616534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>13:00:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19814"><pk_ticket>616544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>13:04:06</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS ALFABETITZACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19815"><pk_ticket>616546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>13:05:06</th_created><val_days_resolution>10.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS INFORMATICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19816"><pk_ticket>616595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>13:25:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19817"><pk_ticket>616650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>13:50:06</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19818"><pk_ticket>616666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>14:05:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19819"><pk_ticket>616696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>15:23:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19820"><pk_ticket>616697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>15:23:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOCUEMENT PAGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19821"><pk_ticket>616698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>15:26:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19822"><pk_ticket>616700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>15:28:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19823"><pk_ticket>616710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>16:11:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19824"><pk_ticket>616712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>16:16:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19825"><pk_ticket>616727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>17:00:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ACTIVITATS ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19826"><pk_ticket>616751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>18:03:12</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19827"><pk_ticket>616778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>19:09:09</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAQUILLES SAGNIER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19828"><pk_ticket>616780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>19:09:10</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFCAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19829"><pk_ticket>616789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>21:20:06</th_created><val_days_resolution>9.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19830"><pk_ticket>616791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-21T00:00:00</td_created><th_created>23:17:06</th_created><val_days_resolution>3.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO LLICENCIA NINXOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19831"><pk_ticket>616856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>09:12:07</th_created><val_days_resolution>3.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19832"><pk_ticket>616891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>09:25:06</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT PARC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19833"><pk_ticket>616990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:09:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFICINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19834"><pk_ticket>617007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:17:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19835"><pk_ticket>617019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:23:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ACTIVITATS ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19836"><pk_ticket>617031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:31:07</th_created><val_days_resolution>1.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19837"><pk_ticket>617041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:34:22</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISTICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19838"><pk_ticket>617067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:52:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OCUPACIO VIA PUBLICA FIRA COMERÇOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19839"><pk_ticket>617068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:53:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PARADA SANT JORDI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19840"><pk_ticket>617083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:59:22</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA B2BROUTER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19841"><pk_ticket>617085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>10:59:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19842"><pk_ticket>617126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>11:17:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA SAC RUNA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19843"><pk_ticket>617323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>12:48:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19844"><pk_ticket>617356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>13:13:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19845"><pk_ticket>617439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>14:48:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19846"><pk_ticket>617453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>16:41:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19847"><pk_ticket>617459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>18:02:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMNETACIO EXPEDIENT A UN TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19848"><pk_ticket>617464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-22T00:00:00</td_created><th_created>18:12:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19849"><pk_ticket>617488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-23T00:00:00</td_created><th_created>07:06:06</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS BECA + EXTRAESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19850"><pk_ticket>617490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-23T00:00:00</td_created><th_created>11:02:09</th_created><val_days_resolution>2.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE VEHICLE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19851"><pk_ticket>617494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-23T00:00:00</td_created><th_created>11:55:06</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19852"><pk_ticket>617512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-24T00:00:00</td_created><th_created>11:57:09</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORTS LUDICS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19853"><pk_ticket>617514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-24T00:00:00</td_created><th_created>18:28:09</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CEM ESTRUCH</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19854"><pk_ticket>617576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>09:08:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19855"><pk_ticket>617667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>09:55:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19856"><pk_ticket>617672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>09:57:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19857"><pk_ticket>617673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>09:57:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19858"><pk_ticket>617690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>10:07:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19859"><pk_ticket>617708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>10:12:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19860"><pk_ticket>617783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>10:42:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19861"><pk_ticket>617786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>10:43:05</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA B2BROUTER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="19862"><pk_ticket>617833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>11:03:09</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONFIICACIO IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19863"><pk_ticket>617851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>11:10:38</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19864"><pk_ticket>617870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>11:16:08</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO PROJECTE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19865"><pk_ticket>617959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>11:50:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19866"><pk_ticket>618005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>12:06:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO ENTITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19867"><pk_ticket>618009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>12:09:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19868"><pk_ticket>618013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>12:10:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19869"><pk_ticket>618110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>12:41:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19870"><pk_ticket>618164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>12:55:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19871"><pk_ticket>618171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>12:58:12</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS INFORMATICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19872"><pk_ticket>618192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:05:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VENTA TICKETS CARXODAFA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19873"><pk_ticket>618200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:07:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRÀMIT PARADES SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19874"><pk_ticket>618218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:13:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CORREU DUPLICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19875"><pk_ticket>618222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:14:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PETICIO PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19876"><pk_ticket>618226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:15:27</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES PLAÇA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19877"><pk_ticket>618238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:20:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC PARADA SANT JORDI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19878"><pk_ticket>618255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:26:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19879"><pk_ticket>618257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:26:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PARADA SANT JORDI MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19880"><pk_ticket>618287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>13:44:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT BECA EXTRAESCOLAR + ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19881"><pk_ticket>618314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:03:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19882"><pk_ticket>618327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:21:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19883"><pk_ticket>618326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:21:06</th_created><val_days_resolution>4.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATST ESTIU I EXTRASCOLARS 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19884"><pk_ticket>618329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:24:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT BECA EXTRAESCOLAR + ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19885"><pk_ticket>618332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:29:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19886"><pk_ticket>618343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:43:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19887"><pk_ticket>618344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:47:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19888"><pk_ticket>618345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:48:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19889"><pk_ticket>618346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>14:48:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT BECA EXTRAESCOLAR + ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19890"><pk_ticket>618350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>15:20:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19891"><pk_ticket>618385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>17:30:30</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19892"><pk_ticket>618392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>17:44:09</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19893"><pk_ticket>618426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>19:39:06</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19894"><pk_ticket>618437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>21:26:06</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO CEM ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19895"><pk_ticket>618441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-25T00:00:00</td_created><th_created>22:46:06</th_created><val_days_resolution>10.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19896"><pk_ticket>618465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>08:54:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO CEM ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19897"><pk_ticket>618474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>09:05:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19898"><pk_ticket>618526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>09:27:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC ALTA ANIMAL COMPANYIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19899"><pk_ticket>618538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>09:33:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19900"><pk_ticket>618599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:02:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19901"><pk_ticket>618612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:06:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19902"><pk_ticket>618613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:07:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19903"><pk_ticket>618650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:21:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19904"><pk_ticket>618655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:24:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19905"><pk_ticket>618656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:25:22</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19906"><pk_ticket>618716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>10:50:54</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19907"><pk_ticket>618758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>11:06:06</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19908"><pk_ticket>618825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>11:34:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19909"><pk_ticket>618827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>11:35:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19910"><pk_ticket>618916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>12:19:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG PLANOLS VIVENDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19911"><pk_ticket>618918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>12:19:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE PROPIETAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19912"><pk_ticket>618924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>12:21:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA PLANOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19913"><pk_ticket>619030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>13:11:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REVISIO CADASTRAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19914"><pk_ticket>619045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>13:16:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO ACTIVITAT PARC NOU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19915"><pk_ticket>619104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>13:56:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOCUMENTACIO EN UN EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19916"><pk_ticket>619167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>17:11:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19917"><pk_ticket>619169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>17:13:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO AQUAGIM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19918"><pk_ticket>619178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>17:31:47</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19919"><pk_ticket>619196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>18:27:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO COOKING IN ENGLISH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19920"><pk_ticket>619198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>18:32:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19921"><pk_ticket>619202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>18:38:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRICPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19922"><pk_ticket>619205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-26T00:00:00</td_created><th_created>18:44:10</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>Cooking in English</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19923"><pk_ticket>619381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>09:57:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS ESTRYUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19924"><pk_ticket>619506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>10:52:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA TICKETS CARXOFADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19925"><pk_ticket>619598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>11:30:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19926"><pk_ticket>619618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>11:46:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19927"><pk_ticket>619646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>12:01:12</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONFIRMACIO AUDITORIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19928"><pk_ticket>619653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>12:05:11</th_created><val_days_resolution>0.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19929"><pk_ticket>619656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>12:06:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19930"><pk_ticket>619830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>14:08:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19931"><pk_ticket>619835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>14:15:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIÇENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19932"><pk_ticket>619864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>15:43:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19933"><pk_ticket>619877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>16:34:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PSICOLEG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19934"><pk_ticket>619894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>17:24:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19935"><pk_ticket>619895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-27T00:00:00</td_created><th_created>17:28:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19936"><pk_ticket>619934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>01:05:10</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CORREU DUPLICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="19937"><pk_ticket>619936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>01:21:06</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CORREU SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19938"><pk_ticket>619938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>03:51:07</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU SUPERIOR ECONOMISTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="19939"><pk_ticket>619962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>09:01:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19940"><pk_ticket>619976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>09:09:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19941"><pk_ticket>620067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>10:07:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RUTA AEROPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19942"><pk_ticket>620163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>11:19:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRÀMIT PARADES SANT JORDI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19943"><pk_ticket>620189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>11:36:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19944"><pk_ticket>620200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>11:41:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19945"><pk_ticket>620201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>11:41:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19946"><pk_ticket>620203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>11:41:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19947"><pk_ticket>620219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>11:52:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19948"><pk_ticket>620259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>12:18:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO CARXOFADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19949"><pk_ticket>620264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>12:25:37</th_created><val_days_resolution>10.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19950"><pk_ticket>620346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>13:43:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA PARC NOU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19951"><pk_ticket>620348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>13:45:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19952"><pk_ticket>620350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>13:47:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19953"><pk_ticket>620358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>14:01:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19954"><pk_ticket>620359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>14:03:58</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19955"><pk_ticket>620366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>14:20:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL·LEGACIO CERTIFICAT APROFITAMENT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19956"><pk_ticket>620411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>17:29:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT LLOGUER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19957"><pk_ticket>620413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>17:43:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19958"><pk_ticket>620422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>18:26:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19959"><pk_ticket>620427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>18:59:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULAR ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19960"><pk_ticket>620433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-28T00:00:00</td_created><th_created>19:46:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA ORDENANÇA CIVICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19961"><pk_ticket>620442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-29T00:00:00</td_created><th_created>09:23:06</th_created><val_days_resolution>29.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPRA ENTRADES CARXOFADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19962"><pk_ticket>620462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-30T00:00:00</td_created><th_created>15:10:06</th_created><val_days_resolution>16.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS IBI IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19963"><pk_ticket>620480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-31T00:00:00</td_created><th_created>13:40:09</th_created><val_days_resolution>19.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19964"><pk_ticket>620492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-03-31T00:00:00</td_created><th_created>22:15:10</th_created><val_days_resolution>17.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC NEGATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19965"><pk_ticket>620496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-01T00:00:00</td_created><th_created>12:09:06</th_created><val_days_resolution>11.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19966"><pk_ticket>620500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-01T00:00:00</td_created><th_created>13:08:11</th_created><val_days_resolution>12.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19967"><pk_ticket>620504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-01T00:00:00</td_created><th_created>14:49:09</th_created><val_days_resolution>10.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19968"><pk_ticket>620565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>08:59:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19969"><pk_ticket>620659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>09:39:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRAMIT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19970"><pk_ticket>620762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>10:12:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19971"><pk_ticket>620769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>10:14:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19972"><pk_ticket>620844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>10:38:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19973"><pk_ticket>620847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>10:40:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES MENORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19974"><pk_ticket>620867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>10:47:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO HORA NADONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19975"><pk_ticket>620941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>11:07:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA DEFINITIVA VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19976"><pk_ticket>620949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>11:10:07</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19977"><pk_ticket>620983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>11:19:17</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19978"><pk_ticket>621037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>11:32:55</th_created><val_days_resolution>1.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA DEFINITIVA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19979"><pk_ticket>621058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>11:37:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19980"><pk_ticket>621090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>11:47:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC BONIF IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19981"><pk_ticket>621162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>12:09:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19982"><pk_ticket>621210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>12:22:55</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19983"><pk_ticket>621216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>12:25:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BEQUES CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19984"><pk_ticket>621228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>12:28:12</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="19985"><pk_ticket>621230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>12:29:18</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSLTA ESTAT TORNEIG PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19986"><pk_ticket>621299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>12:52:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFIACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="19987"><pk_ticket>621324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:00:15</th_created><val_days_resolution>3.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19988"><pk_ticket>621341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:06:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT HUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="19989"><pk_ticket>621349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:08:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA COMPLEX ESPORTIU SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="19990"><pk_ticket>621383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:20:31</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESMENA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19991"><pk_ticket>621392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:23:52</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19992"><pk_ticket>621477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:57:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19993"><pk_ticket>621480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:58:06</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="19994"><pk_ticket>621483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>13:59:10</th_created><val_days_resolution>4.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT ACTIVITATS ESPORTIUS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="19995"><pk_ticket>621487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>14:02:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="19996"><pk_ticket>621495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>14:13:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19997"><pk_ticket>621500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>14:20:25</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="19998"><pk_ticket>621509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>14:37:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="19999"><pk_ticket>621542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>15:37:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20000"><pk_ticket>621562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>16:08:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20001"><pk_ticket>621563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>16:08:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20002"><pk_ticket>621581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>16:39:06</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20003"><pk_ticket>621605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>17:14:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT IMPOSTOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20004"><pk_ticket>621628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>17:41:10</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DATES CASAMENT CIVIL AJT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20005"><pk_ticket>621646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>18:15:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20006"><pk_ticket>621651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>18:21:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NOUNAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20007"><pk_ticket>621656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>18:41:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ECONOMIC IBI 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20008"><pk_ticket>621665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>18:59:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20009"><pk_ticket>621672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-02T00:00:00</td_created><th_created>19:24:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20010"><pk_ticket>621696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>08:17:11</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20011"><pk_ticket>621723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>09:08:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20012"><pk_ticket>621853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>09:51:58</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20013"><pk_ticket>621874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>09:57:09</th_created><val_days_resolution>3.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC JUSTIF PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20014"><pk_ticket>621902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:05:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARXOFADA 2024</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20015"><pk_ticket>621904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:05:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20016"><pk_ticket>621946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:16:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INCIDENCIA VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20017"><pk_ticket>621948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:17:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20018"><pk_ticket>621961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:25:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BEQUES CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20019"><pk_ticket>621990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:34:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 24 25</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20020"><pk_ticket>622017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:42:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20021"><pk_ticket>622058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>10:52:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20022"><pk_ticket>622099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>11:04:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERDUA DOCUMENT IDENTITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20023"><pk_ticket>622165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>11:26:11</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20024"><pk_ticket>622183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>11:29:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20025"><pk_ticket>622297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>12:03:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20026"><pk_ticket>622355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>12:22:06</th_created><val_days_resolution>3.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA NIE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20027"><pk_ticket>622357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>12:22:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20028"><pk_ticket>622467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>12:53:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20029"><pk_ticket>622482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>13:00:58</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDCAT MBL</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20030"><pk_ticket>622510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>13:10:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20031"><pk_ticket>622533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>13:20:49</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20032"><pk_ticket>622595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>13:41:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20033"><pk_ticket>622656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:09:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20034"><pk_ticket>622658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:11:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20035"><pk_ticket>622660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:12:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20036"><pk_ticket>622676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:33:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20037"><pk_ticket>622679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:35:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20038"><pk_ticket>622683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:40:38</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES DEVOLUCIO AJUT ECONOMIC IBI</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20039"><pk_ticket>622690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>14:57:16</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20040"><pk_ticket>622703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>15:14:10</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20041"><pk_ticket>622711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>15:39:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEIXALLERIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20042"><pk_ticket>622731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>16:14:01</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARXOFADA 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20043"><pk_ticket>622737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>16:26:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO ERRADA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20044"><pk_ticket>622746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>16:52:45</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20045"><pk_ticket>622774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>17:42:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODEL 840 IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20046"><pk_ticket>622784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>17:59:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INFORME URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20047"><pk_ticket>622799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>18:24:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA MUDANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20048"><pk_ticket>622807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>18:41:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20049"><pk_ticket>622808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>18:44:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT IBI 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20050"><pk_ticket>622809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>18:45:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20051"><pk_ticket>622820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-03T00:00:00</td_created><th_created>19:50:10</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM DISCAPACITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20052"><pk_ticket>622851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>08:45:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20053"><pk_ticket>622882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>09:07:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20054"><pk_ticket>622886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>09:08:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20055"><pk_ticket>622970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>09:43:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MBL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20056"><pk_ticket>623009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>09:58:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20057"><pk_ticket>623183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>10:59:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20058"><pk_ticket>623186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:02:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20059"><pk_ticket>623207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:09:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20060"><pk_ticket>623220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:12:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20061"><pk_ticket>623228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:15:11</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES CARXOFADA 2024</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20062"><pk_ticket>623244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:22:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20063"><pk_ticket>623264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:28:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DISTINTIU ZONA VERDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20064"><pk_ticket>623270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:30:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20065"><pk_ticket>623283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:33:07</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20066"><pk_ticket>623359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>11:56:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20067"><pk_ticket>623377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>12:02:09</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20068"><pk_ticket>623405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>12:12:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TRANSMISSIO LLICENCIA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20069"><pk_ticket>623412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>12:13:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20070"><pk_ticket>623429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>12:20:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20071"><pk_ticket>623474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>12:35:11</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA TREBALLADORA SOCIAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20072"><pk_ticket>623475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>12:35:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20073"><pk_ticket>623553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>13:03:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20074"><pk_ticket>623598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>13:17:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20075"><pk_ticket>623603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>13:19:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES CARXOFADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20076"><pk_ticket>623726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>14:41:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA ACTIVITATS EXTRAESCOLAR/ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20077"><pk_ticket>623737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>14:51:09</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20078"><pk_ticket>623740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>14:57:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20079"><pk_ticket>623749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>15:13:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20080"><pk_ticket>623772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>16:28:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT SANT JORDI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20081"><pk_ticket>623784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>16:46:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20082"><pk_ticket>623791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>17:06:01</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC RECURS MULTA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20083"><pk_ticket>623802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>17:36:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20084"><pk_ticket>623813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>17:56:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20085"><pk_ticket>623841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>19:21:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20086"><pk_ticket>623860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>23:53:06</th_created><val_days_resolution>1.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20087"><pk_ticket>623862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-04T00:00:00</td_created><th_created>23:56:06</th_created><val_days_resolution>2.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20088"><pk_ticket>623864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>00:01:06</th_created><val_days_resolution>2.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT TAXA GIMNAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20089"><pk_ticket>623867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>08:07:01</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20090"><pk_ticket>623892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>08:47:07</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20091"><pk_ticket>623900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>08:56:07</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20092"><pk_ticket>623924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>09:10:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO ACTIVITAT CULTURAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20093"><pk_ticket>623951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>09:21:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTA NAIXEMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20094"><pk_ticket>624033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>09:59:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ANUAL CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20095"><pk_ticket>624034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>09:59:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PARADA SANT JORDI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20096"><pk_ticket>624084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>10:29:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD ALTA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20097"><pk_ticket>624113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>10:39:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20098"><pk_ticket>624138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>10:47:57</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20099"><pk_ticket>624171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:02:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20100"><pk_ticket>624203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:16:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20101"><pk_ticket>624259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:38:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20102"><pk_ticket>624272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:42:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA CONFORMITAT PROPOSTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20103"><pk_ticket>624275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:44:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRAMIT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20104"><pk_ticket>624278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:45:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUM EXPEDIENT TRAMIT PRESENTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20105"><pk_ticket>624292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>11:50:14</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20106"><pk_ticket>624442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>12:43:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM PERSONES DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20107"><pk_ticket>624463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>12:50:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20108"><pk_ticket>624558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>13:29:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20109"><pk_ticket>624579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>13:43:34</th_created><val_days_resolution>21.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DESCARTADA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20110"><pk_ticket>624607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>14:06:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20111"><pk_ticket>624641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>15:18:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT EXEMPCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20112"><pk_ticket>624659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>16:11:09</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20113"><pk_ticket>624661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>16:20:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20114"><pk_ticket>624677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>17:15:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20115"><pk_ticket>624681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>17:31:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES CARXOFADA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20116"><pk_ticket>624682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>17:32:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CARXOFADA 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20117"><pk_ticket>624687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>17:45:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20118"><pk_ticket>624688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>17:48:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20119"><pk_ticket>624700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>18:18:10</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES CARXOFADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20120"><pk_ticket>624712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>18:47:09</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES CARXOFADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20121"><pk_ticket>624714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>18:53:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20122"><pk_ticket>624721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>19:12:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  ENTRADES CARXOFADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20123"><pk_ticket>624723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>19:16:20</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20124"><pk_ticket>624730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>19:44:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20125"><pk_ticket>624741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-05T00:00:00</td_created><th_created>22:09:07</th_created><val_days_resolution>5.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT CV</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20126"><pk_ticket>624743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-06T00:00:00</td_created><th_created>01:29:10</th_created><val_days_resolution>5.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REGISTRE PROPIETAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20127"><pk_ticket>624753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-06T00:00:00</td_created><th_created>10:58:06</th_created><val_days_resolution>5.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20128"><pk_ticket>624755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-06T00:00:00</td_created><th_created>11:39:09</th_created><val_days_resolution>7.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VENTA SAMARRETA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20129"><pk_ticket>624771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-07T00:00:00</td_created><th_created>11:44:06</th_created><val_days_resolution>7.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20130"><pk_ticket>624775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-07T00:00:00</td_created><th_created>16:14:06</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC PROSES SELECTIU ADMINISTRATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20131"><pk_ticket>624789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-07T00:00:00</td_created><th_created>20:51:07</th_created><val_days_resolution>10.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSRCIPCIO CURS ARROS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20132"><pk_ticket>624804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>08:32:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20133"><pk_ticket>624846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>09:08:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20134"><pk_ticket>624872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>09:19:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20135"><pk_ticket>624940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>09:39:11</th_created><val_days_resolution>7.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESDEVENIMENT PARC NOU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20136"><pk_ticket>624956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>09:43:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20137"><pk_ticket>624991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>09:53:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA AJUTS EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20138"><pk_ticket>624993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>09:55:05</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20139"><pk_ticket>625014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>10:02:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20140"><pk_ticket>625219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>10:58:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20141"><pk_ticket>625272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>11:16:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20142"><pk_ticket>625288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>11:20:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20143"><pk_ticket>625308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>11:27:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20144"><pk_ticket>625327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>11:33:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20145"><pk_ticket>625404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>11:56:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20146"><pk_ticket>625529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>12:36:29</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR 2024-2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20147"><pk_ticket>625660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>13:31:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20148"><pk_ticket>625729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>14:00:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20149"><pk_ticket>625732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>14:01:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20150"><pk_ticket>625751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>14:21:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIONS EBM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20151"><pk_ticket>625760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>14:38:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20152"><pk_ticket>625794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>15:39:16</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20153"><pk_ticket>625805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>16:03:10</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20154"><pk_ticket>625864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>18:13:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20155"><pk_ticket>625865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>18:15:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20156"><pk_ticket>625868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>18:22:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS RESOLUCIO PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20157"><pk_ticket>625879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>18:55:59</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20158"><pk_ticket>625880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>18:57:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20159"><pk_ticket>625890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>19:20:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20160"><pk_ticket>625894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>19:25:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20161"><pk_ticket>625914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-08T00:00:00</td_created><th_created>22:12:09</th_created><val_days_resolution>5.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20162"><pk_ticket>625989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>09:19:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20163"><pk_ticket>626250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>10:59:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI LOCAL OCUPACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20164"><pk_ticket>626304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>11:15:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024-2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20165"><pk_ticket>626312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>11:19:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR LLICENCIA GUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20166"><pk_ticket>626324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>11:21:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VEHICLE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20167"><pk_ticket>626379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>11:40:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT ICIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20168"><pk_ticket>626448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>12:03:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024-2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20169"><pk_ticket>626458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>12:06:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA LLIÇENCIA GOS PERILLOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20170"><pk_ticket>626514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>12:29:09</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUT IBI 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20171"><pk_ticket>626615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>13:04:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS EDIFICI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20172"><pk_ticket>626790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>15:00:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARQUITECTE URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20173"><pk_ticket>626847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>17:41:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20174"><pk_ticket>626856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>17:52:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 2024-2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20175"><pk_ticket>626889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>19:02:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV CERT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20176"><pk_ticket>626898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>19:19:06</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20177"><pk_ticket>626900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>19:20:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20178"><pk_ticket>626909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>19:56:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREEINSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20179"><pk_ticket>626917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>21:09:16</th_created><val_days_resolution>4.74</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM CONSULTA CENTRE VELA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20180"><pk_ticket>626919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-09T00:00:00</td_created><th_created>22:03:06</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20181"><pk_ticket>626927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>04:30:07</th_created><val_days_resolution>20.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20182"><pk_ticket>626941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>08:21:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENT SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20183"><pk_ticket>626966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>09:00:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20184"><pk_ticket>626997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>09:11:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20185"><pk_ticket>627005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>09:15:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20186"><pk_ticket>627035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>09:30:08</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC FACTURA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20187"><pk_ticket>627039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>09:32:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20188"><pk_ticket>627127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>10:10:12</th_created><val_days_resolution>5.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20189"><pk_ticket>627220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>10:44:59</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA FILMACIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20190"><pk_ticket>627229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>10:47:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20191"><pk_ticket>627256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>10:57:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20192"><pk_ticket>627274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>11:06:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20193"><pk_ticket>627299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>11:16:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20194"><pk_ticket>627316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>11:22:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IVTM DISCAPACITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20195"><pk_ticket>627337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>11:31:24</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20196"><pk_ticket>627396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>11:52:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20197"><pk_ticket>627476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>12:23:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20198"><pk_ticket>627534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>12:53:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20199"><pk_ticket>627544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>12:57:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20200"><pk_ticket>627637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>13:34:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20201"><pk_ticket>627661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>13:45:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA AJUT ACTIVITATS ESTIU I EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20202"><pk_ticket>627681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>13:58:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20203"><pk_ticket>627713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>15:03:09</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE PERSONAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20204"><pk_ticket>627714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>15:12:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20205"><pk_ticket>627719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>15:19:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20206"><pk_ticket>627737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>16:02:59</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20207"><pk_ticket>627762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>16:42:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO ENTITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20208"><pk_ticket>627768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>16:48:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20209"><pk_ticket>627780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>17:10:02</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RENOV LLIC TERRASSA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20210"><pk_ticket>627784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>17:19:09</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ALTA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20211"><pk_ticket>627788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>17:28:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20212"><pk_ticket>627799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>17:58:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20213"><pk_ticket>627820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>18:36:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20214"><pk_ticket>627845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>19:37:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS CENTRES CIVIS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20215"><pk_ticket>627850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>20:28:06</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20216"><pk_ticket>627868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-10T00:00:00</td_created><th_created>23:30:07</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20217"><pk_ticket>627870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>00:08:10</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO AL·LEGACIO MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20218"><pk_ticket>627874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>08:02:06</th_created><val_days_resolution>2.41</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>City Landscape: Las Soluciones Gewiss para los entornos Urbanos</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20219"><pk_ticket>627899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>08:45:33</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20220"><pk_ticket>627906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>08:55:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20221"><pk_ticket>627935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>09:07:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20222"><pk_ticket>627971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>09:22:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20223"><pk_ticket>627981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>09:27:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO ESTADES ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20224"><pk_ticket>628103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>10:20:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20225"><pk_ticket>628144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>10:33:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL NUL REBUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20226"><pk_ticket>628223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>11:07:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICANT REGISTRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20227"><pk_ticket>628281</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>11:21:34</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20228"><pk_ticket>628337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>11:36:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT EXEMPCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20229"><pk_ticket>628408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>12:07:16</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20230"><pk_ticket>628434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>12:18:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20231"><pk_ticket>628451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>12:25:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20232"><pk_ticket>628484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>12:37:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NOUNAT CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20233"><pk_ticket>628562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>13:14:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20234"><pk_ticket>628566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>13:15:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA PERFIL ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20235"><pk_ticket>628609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>13:39:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20236"><pk_ticket>628638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>13:57:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20237"><pk_ticket>628688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>15:08:43</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES ACTIVITATS ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20238"><pk_ticket>628691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>15:14:09</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACREDITACIO CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20239"><pk_ticket>628717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:00:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20240"><pk_ticket>628720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:12:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 24</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20241"><pk_ticket>628723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:13:08</th_created><val_days_resolution>5.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO ELECTRONCICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20242"><pk_ticket>628726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:16:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20243"><pk_ticket>628740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:49:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20244"><pk_ticket>628742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:54:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAXA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20245"><pk_ticket>628744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>16:59:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20246"><pk_ticket>628754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>17:35:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDENTIFICACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20247"><pk_ticket>628767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>18:02:08</th_created><val_days_resolution>4.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULAT PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20248"><pk_ticket>628776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>18:44:20</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20249"><pk_ticket>628786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>19:11:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20250"><pk_ticket>628792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>19:48:52</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO DOCUMENTACIO SUBVENCIO</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20251"><pk_ticket>628803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-11T00:00:00</td_created><th_created>23:23:14</th_created><val_days_resolution>2.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUST ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20252"><pk_ticket>628821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>08:34:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20253"><pk_ticket>628854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>09:07:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20254"><pk_ticket>628873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>09:18:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20255"><pk_ticket>629025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>10:16:45</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20256"><pk_ticket>629056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>10:27:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DUPLICAT CENS ANIMAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20257"><pk_ticket>629067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>10:31:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLES BRESSOL 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20258"><pk_ticket>629070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>10:33:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20259"><pk_ticket>629110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>10:50:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20260"><pk_ticket>629145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:03:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20261"><pk_ticket>629166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:09:49</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20262"><pk_ticket>629168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:10:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20263"><pk_ticket>629182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:14:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20264"><pk_ticket>629201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:20:09</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENS ANIMAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20265"><pk_ticket>629238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:37:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20266"><pk_ticket>629255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:43:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUP VIA ST JORDI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20267"><pk_ticket>629271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>11:46:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20268"><pk_ticket>629318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>12:01:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSESSORAMENT SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20269"><pk_ticket>629371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>12:20:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20270"><pk_ticket>629383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>12:27:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA TRANSPORT DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20271"><pk_ticket>629388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>12:28:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 2024-2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20272"><pk_ticket>629393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>12:30:07</th_created><val_days_resolution>3.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20273"><pk_ticket>629562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>13:49:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20274"><pk_ticket>629593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>14:18:52</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20275"><pk_ticket>629608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>14:31:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20276"><pk_ticket>629609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>14:32:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT COMPTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20277"><pk_ticket>629634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>15:21:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20278"><pk_ticket>629647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>3</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>16:28:13</th_created><val_days_resolution>6.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IBI PENSIONISTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20279"><pk_ticket>629671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>18:03:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORATACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20280"><pk_ticket>629683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>18:44:53</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA EXTRAESCOLAR + ESTIU 24</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20281"><pk_ticket>629692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>19:05:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20282"><pk_ticket>629698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>19:35:51</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ESPORT</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20283"><pk_ticket>629702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-12T00:00:00</td_created><th_created>19:55:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20284"><pk_ticket>629725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-13T00:00:00</td_created><th_created>14:22:06</th_created><val_days_resolution>4.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS ANGLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20285"><pk_ticket>629758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-14T00:00:00</td_created><th_created>17:52:06</th_created><val_days_resolution>4.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS IA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20286"><pk_ticket>629770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>07:32:12</th_created><val_days_resolution>3.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CANVI DADES BANCARIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20287"><pk_ticket>629774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>08:01:07</th_created><val_days_resolution>6.8</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ESTAT PERMIS ACTIVITATS PARC NOU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20288"><pk_ticket>629816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>08:36:06</th_created><val_days_resolution>4.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO ALIMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20289"><pk_ticket>629818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>08:36:07</th_created><val_days_resolution>4.37</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20290"><pk_ticket>629822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>08:37:06</th_created><val_days_resolution>7.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BANC ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20291"><pk_ticket>629913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>09:21:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20292"><pk_ticket>629934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>09:28:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20293"><pk_ticket>629958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>09:38:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20294"><pk_ticket>629972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>09:42:09</th_created><val_days_resolution>3.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL PARADA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20295"><pk_ticket>629981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>09:45:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20296"><pk_ticket>630042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:02:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20297"><pk_ticket>630048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:02:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20298"><pk_ticket>630055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:04:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20299"><pk_ticket>630103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:18:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20300"><pk_ticket>630139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:24:23</th_created><val_days_resolution>52.95</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA ERROR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20301"><pk_ticket>630143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:25:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VULNERABILTAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20302"><pk_ticket>630231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>10:51:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PLANEJAMENT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20303"><pk_ticket>630352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>11:19:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20304"><pk_ticket>630451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>11:46:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES CONTACTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20305"><pk_ticket>630458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>11:47:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIF SUBVENCIO ENTITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20306"><pk_ticket>630522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>12:01:45</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20307"><pk_ticket>630561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>12:11:08</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20308"><pk_ticket>630574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>12:13:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA SAC RUNA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20309"><pk_ticket>630620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>12:24:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PERDUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20310"><pk_ticket>630698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a suport extern</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>12:44:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20311"><pk_ticket>630715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>12:48:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20312"><pk_ticket>630769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>13:02:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20313"><pk_ticket>630859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>13:30:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20314"><pk_ticket>630940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>13:51:07</th_created><val_days_resolution>4.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20315"><pk_ticket>631005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>14:42:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20316"><pk_ticket>631006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>14:44:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PERMIS ACTIVITATS PARC NOU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20317"><pk_ticket>631012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>14:52:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20318"><pk_ticket>631015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>14:58:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA DISCAPACITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20319"><pk_ticket>631074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>16:32:16</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20320"><pk_ticket>631094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>16:59:07</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20321"><pk_ticket>631106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>17:16:07</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20322"><pk_ticket>631129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>17:57:07</th_created><val_days_resolution>8.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU CAMPUS VELA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20323"><pk_ticket>631148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>18:41:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20324"><pk_ticket>631154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>19:00:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20325"><pk_ticket>631172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-15T00:00:00</td_created><th_created>20:02:06</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20326"><pk_ticket>631244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>08:55:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA APORT DOC MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20327"><pk_ticket>631250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>08:58:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTACIO AESA MODIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20328"><pk_ticket>631403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>09:48:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO CLASSE ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20329"><pk_ticket>631712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>11:16:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA RODATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20330"><pk_ticket>632046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>12:48:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20331"><pk_ticket>632090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>12:59:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20332"><pk_ticket>632120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>13:06:10</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20333"><pk_ticket>632125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>13:06:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT ACTIVITATS I EXTRAESCOLARS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20334"><pk_ticket>632154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>13:20:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20335"><pk_ticket>632194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>13:35:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSESORAMENT ACOSO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20336"><pk_ticket>632258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>13:57:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20337"><pk_ticket>632269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>13:59:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20338"><pk_ticket>632323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>14:48:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20339"><pk_ticket>632331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>15:10:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20340"><pk_ticket>632363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>16:17:12</th_created><val_days_resolution>4.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DILIGENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20341"><pk_ticket>632396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>17:02:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20342"><pk_ticket>632422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>17:43:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20343"><pk_ticket>632448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>18:20:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20344"><pk_ticket>632468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-16T00:00:00</td_created><th_created>19:00:56</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20345"><pk_ticket>632721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>09:56:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20346"><pk_ticket>632912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>10:48:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20347"><pk_ticket>632921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>10:51:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU I EXTRAESCOLAR 24</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20348"><pk_ticket>632927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>10:52:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20349"><pk_ticket>632998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>11:14:10</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO LLICENCIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20350"><pk_ticket>633160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>12:01:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20351"><pk_ticket>633278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>12:36:14</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20352"><pk_ticket>633298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>12:42:32</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SALUT PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20353"><pk_ticket>633415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>13:24:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20354"><pk_ticket>633528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>14:40:09</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20355"><pk_ticket>633557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>15:29:17</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ADJUNTAR DOC A UN EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20356"><pk_ticket>633604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>16:42:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20357"><pk_ticket>633610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>16:58:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT ELECCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20358"><pk_ticket>633611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>17:02:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20359"><pk_ticket>633626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>17:42:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20360"><pk_ticket>633665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>19:26:48</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO ENTITATS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20361"><pk_ticket>633679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-17T00:00:00</td_created><th_created>20:31:13</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ELECTORAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20362"><pk_ticket>633703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>08:02:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONFIRMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20363"><pk_ticket>633715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>08:07:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM Las nuevas tecnologías de la construcción requieren productos a la altura: Tubo de canalización eléctrica para cemento líquido autonivelante</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20364"><pk_ticket>633759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>08:50:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20365"><pk_ticket>633899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>09:36:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20366"><pk_ticket>633958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>09:50:49</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA TECNIC ACTIVITATS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20367"><pk_ticket>633965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>09:53:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20368"><pk_ticket>633975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>09:57:06</th_created><val_days_resolution>2.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20369"><pk_ticket>634023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:10:07</th_created><val_days_resolution>2.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20370"><pk_ticket>634030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:11:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20371"><pk_ticket>634043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:14:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT GENERALITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20372"><pk_ticket>634050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:16:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR REQUERIMENT DOC CASLA ESTU 24</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20373"><pk_ticket>634069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:21:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20374"><pk_ticket>634079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:24:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20375"><pk_ticket>634123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:37:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20376"><pk_ticket>634159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>10:50:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20377"><pk_ticket>634198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>11:05:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20378"><pk_ticket>634226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>11:14:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20379"><pk_ticket>634260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>11:26:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU I EXTRAESCOLARS 2024-2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20380"><pk_ticket>634307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>11:44:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20381"><pk_ticket>634377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>12:03:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BONIFICACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20382"><pk_ticket>634455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>12:38:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA SUBVENCIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20383"><pk_ticket>634466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>12:41:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20384"><pk_ticket>634486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>12:47:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20385"><pk_ticket>634495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>12:52:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20386"><pk_ticket>634533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>13:05:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIR DOC CONSULTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20387"><pk_ticket>634540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>13:08:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20388"><pk_ticket>634604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>13:34:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20389"><pk_ticket>634606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>13:35:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20390"><pk_ticket>634662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>13:56:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20391"><pk_ticket>634741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>16:18:10</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ADREÇA NOTIFICACIONS TELEMATIQUES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20392"><pk_ticket>634744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>16:25:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20393"><pk_ticket>634749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>16:44:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20394"><pk_ticket>634787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>18:08:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20395"><pk_ticket>634817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>19:09:06</th_created><val_days_resolution>8.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  PERMIS OCUPACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20396"><pk_ticket>634831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-18T00:00:00</td_created><th_created>19:45:24</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE BATXILLERAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20397"><pk_ticket>634862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>07:02:06</th_created><val_days_resolution>5.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUT ACTIVITAT ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20398"><pk_ticket>634955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>09:08:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20399"><pk_ticket>635057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>09:45:54</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20400"><pk_ticket>635074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>09:54:07</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA LUDIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20401"><pk_ticket>635080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>09:56:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20402"><pk_ticket>635155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>10:29:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC AMBIENTAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20403"><pk_ticket>635197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>10:44:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OFICINA PENSIONISTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20404"><pk_ticket>635225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>10:52:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLISTES BATXILLERAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20405"><pk_ticket>635267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>11:07:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20406"><pk_ticket>635274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>11:09:06</th_created><val_days_resolution>2.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20407"><pk_ticket>635287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>11:14:06</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20408"><pk_ticket>635315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>11:27:06</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20409"><pk_ticket>635361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>11:48:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20410"><pk_ticket>635399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>12:01:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20411"><pk_ticket>635401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>12:03:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO OBERTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20412"><pk_ticket>635605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>13:32:08</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20413"><pk_ticket>635623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>13:37:08</th_created><val_days_resolution>1.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TELEASSISTENCIA DOMICILIARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20414"><pk_ticket>635674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>14:39:34</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20415"><pk_ticket>635697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>15:53:06</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20416"><pk_ticket>635727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>18:22:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20417"><pk_ticket>635747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>19:19:09</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA RESIDENCIA CANINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20418"><pk_ticket>635752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-19T00:00:00</td_created><th_created>19:59:08</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES CENS TERCER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20419"><pk_ticket>635787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-20T00:00:00</td_created><th_created>18:34:11</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL PARADA VENTA ROSES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20420"><pk_ticket>635819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-21T00:00:00</td_created><th_created>11:54:09</th_created><val_days_resolution>72.35</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA NOTIF REBUDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20421"><pk_ticket>635831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-21T00:00:00</td_created><th_created>20:46:07</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CEDUL.LA HABITABILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20422"><pk_ticket>635835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-21T00:00:00</td_created><th_created>21:46:06</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20423"><pk_ticket>635839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-21T00:00:00</td_created><th_created>23:36:09</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR APORT DOC GRAFIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20424"><pk_ticket>635841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-21T00:00:00</td_created><th_created>23:37:06</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20425"><pk_ticket>635843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-21T00:00:00</td_created><th_created>23:48:13</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORT DOC GRAFICS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20426"><pk_ticket>635863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>08:09:06</th_created><val_days_resolution>9.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA INSCRIPCIO CURSOS ESPAÑOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20427"><pk_ticket>635911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>09:00:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20428"><pk_ticket>636060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>09:54:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS BASICS CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20429"><pk_ticket>636065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>09:55:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20430"><pk_ticket>636091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>10:02:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20431"><pk_ticket>636186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>10:34:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20432"><pk_ticket>636351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>11:20:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20433"><pk_ticket>636352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>11:20:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20434"><pk_ticket>636413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>11:35:11</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20435"><pk_ticket>636474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>11:50:07</th_created><val_days_resolution>6.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20436"><pk_ticket>636615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>12:25:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20437"><pk_ticket>636624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>12:28:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20438"><pk_ticket>636757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>13:03:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20439"><pk_ticket>636770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>13:07:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20440"><pk_ticket>636818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>13:21:07</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20441"><pk_ticket>636935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>13:55:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20442"><pk_ticket>636958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>14:04:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20443"><pk_ticket>636962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>14:05:41</th_created><val_days_resolution>12.98</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20444"><pk_ticket>636965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>14:08:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20445"><pk_ticket>636971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>14:18:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20446"><pk_ticket>637099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>18:46:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20447"><pk_ticket>637124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>20:29:16</th_created><val_days_resolution>2.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20448"><pk_ticket>637126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>21:00:16</th_created><val_days_resolution>3.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT IBI 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20449"><pk_ticket>637146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>21:24:09</th_created><val_days_resolution>4.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20450"><pk_ticket>637150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-22T00:00:00</td_created><th_created>22:32:06</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20451"><pk_ticket>637275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>09:28:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20452"><pk_ticket>637303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>09:39:09</th_created><val_days_resolution>4.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIMACIO PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20453"><pk_ticket>637482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>10:47:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMET IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20454"><pk_ticket>637499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>10:55:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20455"><pk_ticket>637547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>11:10:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT SERVEIS PRESTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20456"><pk_ticket>637697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>12:06:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20457"><pk_ticket>637732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>12:18:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20458"><pk_ticket>637775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>12:30:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FITXA CREDITOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20459"><pk_ticket>637959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>13:37:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESTADISTICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20460"><pk_ticket>638036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>14:35:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULA DOMICILIACIO IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20461"><pk_ticket>638086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>16:51:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT DISCAPACITAT RENOVACIO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20462"><pk_ticket>638102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>17:20:09</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20463"><pk_ticket>638107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>17:32:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU I EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20464"><pk_ticket>638119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-23T00:00:00</td_created><th_created>17:58:58</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI CANVI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20465"><pk_ticket>638244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>09:12:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20466"><pk_ticket>638292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>09:32:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20467"><pk_ticket>638431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>10:19:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20468"><pk_ticket>638615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>11:24:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20469"><pk_ticket>638670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>11:43:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA LABORAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20470"><pk_ticket>638780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>12:21:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAXA CENS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20471"><pk_ticket>639001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>13:57:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20472"><pk_ticket>639048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>14:54:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ANUL·LACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20473"><pk_ticket>639055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>14:57:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT NUL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20474"><pk_ticket>639078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>15:32:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20475"><pk_ticket>639101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>16:11:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSUTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20476"><pk_ticket>639107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>16:22:07</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20477"><pk_ticket>639113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>16:33:07</th_created><val_days_resolution>10.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO RESPOSTA DEPARTAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20478"><pk_ticket>639131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>16:58:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI CENTRE CIVIC PALMIRA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20479"><pk_ticket>639141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>17:04:07</th_created><val_days_resolution>9.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20480"><pk_ticket>639143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>17:05:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20481"><pk_ticket>639206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>18:40:08</th_created><val_days_resolution>3.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO AJUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20482"><pk_ticket>639217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>18:58:06</th_created><val_days_resolution>10.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20483"><pk_ticket>639226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-24T00:00:00</td_created><th_created>19:08:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20484"><pk_ticket>639257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>01:09:10</th_created><val_days_resolution>2.9</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ESTAT SOL MERCAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20485"><pk_ticket>639261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>08:01:07</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM KHA - Columnas y bolardos a la altura de los edificios singulares</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20486"><pk_ticket>639266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>08:09:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20487"><pk_ticket>639304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>08:41:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20488"><pk_ticket>639326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>08:59:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE ALIMENTARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20489"><pk_ticket>639334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>09:02:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20490"><pk_ticket>639338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>09:05:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDAT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20491"><pk_ticket>639473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>10:01:14</th_created><val_days_resolution>2.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CONTRACTACIO PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20492"><pk_ticket>639493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>10:07:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20493"><pk_ticket>639532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>10:23:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20494"><pk_ticket>639541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>10:25:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20495"><pk_ticket>639590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>10:42:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20496"><pk_ticket>639602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>10:46:08</th_created><val_days_resolution>1.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO PUBLICA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20497"><pk_ticket>639651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>11:02:09</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20498"><pk_ticket>640036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>13:12:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20499"><pk_ticket>640145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>13:52:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20500"><pk_ticket>640163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>14:04:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20501"><pk_ticket>640247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>16:22:08</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT CENTRE SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20502"><pk_ticket>640257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>16:47:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT CENTRE SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20503"><pk_ticket>640264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>16:57:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20504"><pk_ticket>640266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>17:01:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20505"><pk_ticket>640277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>17:24:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA ASCENSSOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20506"><pk_ticket>640285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>17:48:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20507"><pk_ticket>640318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>19:35:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20508"><pk_ticket>640339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-25T00:00:00</td_created><th_created>22:29:06</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20509"><pk_ticket>640444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>09:20:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT PARELLA DE FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20510"><pk_ticket>640464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>09:27:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20511"><pk_ticket>640470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>09:31:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20512"><pk_ticket>640493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>09:40:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20513"><pk_ticket>640504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>09:44:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT SERVEI TELEASSISTENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20514"><pk_ticket>640547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>10:04:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20515"><pk_ticket>640561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>10:09:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS SOLDADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20516"><pk_ticket>640580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>10:16:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20517"><pk_ticket>640640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>10:45:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESCOLAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20518"><pk_ticket>640669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>10:59:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC AIGUES RESIDUALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20519"><pk_ticket>640719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>11:19:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20520"><pk_ticket>640731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>11:22:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME TECNIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20521"><pk_ticket>640732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>11:22:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20522"><pk_ticket>640740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>11:25:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20523"><pk_ticket>640781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>11:43:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20524"><pk_ticket>640800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>11:48:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CANVI UBICACIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20525"><pk_ticket>640855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel /><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>12:04:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20526"><pk_ticket>640865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>12:09:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI DOMICILI COTXE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20527"><pk_ticket>641119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>14:43:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE ALIMENTARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20528"><pk_ticket>641128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>15:28:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20529"><pk_ticket>641156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>17:06:07</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20530"><pk_ticket>641174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>18:09:12</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20531"><pk_ticket>641193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>PRIMER INTENT TRUCA'M</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>19:17:07</th_created><val_days_resolution>8.96</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>NO RESPON 1</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Altres</des_category_1></row>
<row _id="20532"><pk_ticket>641196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-04-26T00:00:00</td_created><th_created>19:18:01</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTA DOC</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20533"><pk_ticket>641232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-27T00:00:00</td_created><th_created>07:55:06</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ALFABETITZACIO INFORMATICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20534"><pk_ticket>641252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-27T00:00:00</td_created><th_created>20:35:09</th_created><val_days_resolution>3.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMACIO OCUPACIONAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20535"><pk_ticket>641280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-28T00:00:00</td_created><th_created>19:44:10</th_created><val_days_resolution>7.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20536"><pk_ticket>641286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-28T00:00:00</td_created><th_created>21:57:06</th_created><val_days_resolution>2.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO AJUT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20537"><pk_ticket>641290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>06:38:10</th_created><val_days_resolution>3.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS ALFABETITZACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20538"><pk_ticket>641308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>08:25:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20539"><pk_ticket>641322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>08:39:06</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20540"><pk_ticket>641349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>09:01:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20541"><pk_ticket>641361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>09:09:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20542"><pk_ticket>641403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>09:26:11</th_created><val_days_resolution>1.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20543"><pk_ticket>641467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>09:52:06</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS EMBARASSADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20544"><pk_ticket>641513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>10:07:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC IDCAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20545"><pk_ticket>641623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>10:46:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS FOTOGRAFIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20546"><pk_ticket>641653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>10:55:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA APROFITAMENT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20547"><pk_ticket>641656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>10:56:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20548"><pk_ticket>641673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>11:01:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20549"><pk_ticket>641695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>11:09:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20550"><pk_ticket>641710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>11:14:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MERCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20551"><pk_ticket>641724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>11:17:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20552"><pk_ticket>642016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>12:41:58</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20553"><pk_ticket>642045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>12:48:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20554"><pk_ticket>642103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>13:04:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20555"><pk_ticket>642155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>13:28:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20556"><pk_ticket>642178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>13:36:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTSITUCIO COMUNITAT PROPETARIS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20557"><pk_ticket>642251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>14:03:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20558"><pk_ticket>642271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>14:17:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="20559"><pk_ticket>642311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>15:02:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA TRAFIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20560"><pk_ticket>642314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>15:04:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC IDENTIFICAR CONDUCTOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20561"><pk_ticket>642315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>15:05:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MULTA TRANSIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20562"><pk_ticket>642320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>15:15:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20563"><pk_ticket>642350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>16:08:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20564"><pk_ticket>642353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>16:15:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20565"><pk_ticket>642387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>17:42:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20566"><pk_ticket>642391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>17:59:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20567"><pk_ticket>642392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>18:05:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA TRANSPORT ESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20568"><pk_ticket>642432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-29T00:00:00</td_created><th_created>20:07:06</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20569"><pk_ticket>642460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>08:18:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20570"><pk_ticket>642486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>09:03:33</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA AUTONOM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20571"><pk_ticket>642593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>09:44:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20572"><pk_ticket>642655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:03:10</th_created><val_days_resolution>6.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20573"><pk_ticket>642680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:10:12</th_created><val_days_resolution>6.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO NOTIF ARBITRATGE COMPANYIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20574"><pk_ticket>642732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:27:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20575"><pk_ticket>642735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:29:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  CERTIFICAT REGIM URBANISTIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20576"><pk_ticket>642745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:33:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20577"><pk_ticket>642766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:38:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20578"><pk_ticket>642807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>10:51:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECAPTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20579"><pk_ticket>642840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>11:06:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI FIX CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20580"><pk_ticket>642855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>11:12:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20581"><pk_ticket>642928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>11:39:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOCUMENTACIO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20582"><pk_ticket>642933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>11:40:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20583"><pk_ticket>642983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>11:55:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA GRAU DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20584"><pk_ticket>643008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>12:04:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20585"><pk_ticket>643022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>12:07:11</th_created><val_days_resolution>5.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ESCOMBRARIES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20586"><pk_ticket>643073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>12:23:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASISTENTA SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20587"><pk_ticket>643143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>12:43:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO PREINSCRIPCIO INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20588"><pk_ticket>643230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>13:11:32</th_created><val_days_resolution>5.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20589"><pk_ticket>643273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>13:36:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20590"><pk_ticket>643313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>13:52:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20591"><pk_ticket>643371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>14:59:03</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20592"><pk_ticket>643397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>15:50:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20593"><pk_ticket>643405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>16:02:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20594"><pk_ticket>643409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>16:12:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20595"><pk_ticket>643449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-04-30T00:00:00</td_created><th_created>18:44:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT PARELLA DE FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20596"><pk_ticket>643495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-01T00:00:00</td_created><th_created>08:58:09</th_created><val_days_resolution>13.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20597"><pk_ticket>643507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-01T00:00:00</td_created><th_created>11:37:10</th_created><val_days_resolution>10.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA MERCAT 2A MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20598"><pk_ticket>643513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-01T00:00:00</td_created><th_created>15:53:09</th_created><val_days_resolution>6.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20599"><pk_ticket>643521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-01T00:00:00</td_created><th_created>17:09:09</th_created><val_days_resolution>4.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO OMIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20600"><pk_ticket>643527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-01T00:00:00</td_created><th_created>19:23:10</th_created><val_days_resolution>2.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL RENOV TARGETA DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20601"><pk_ticket>643552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>08:19:07</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20602"><pk_ticket>643634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>08:46:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20603"><pk_ticket>643649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>08:48:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20604"><pk_ticket>643670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>08:58:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20605"><pk_ticket>643749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>09:24:08</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTAL·LACIO SERVEI TELEASSISTENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20606"><pk_ticket>643785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>09:33:07</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20607"><pk_ticket>643849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>09:48:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20608"><pk_ticket>643964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>10:15:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20609"><pk_ticket>643985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>10:22:27</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20610"><pk_ticket>644037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>10:38:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20611"><pk_ticket>644090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>10:56:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20612"><pk_ticket>644110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>11:03:07</th_created><val_days_resolution>5.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS PAGATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20613"><pk_ticket>644208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>11:27:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>COSNULAT CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20614"><pk_ticket>644313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>11:54:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20615"><pk_ticket>644342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>12:01:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20616"><pk_ticket>644444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>12:24:13</th_created><val_days_resolution>4.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT  LLICENICA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20617"><pk_ticket>644451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>12:26:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20618"><pk_ticket>644571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>12:59:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20619"><pk_ticket>644588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>13:05:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20620"><pk_ticket>644645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>13:23:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR VALIDACIO SIGNATURA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20621"><pk_ticket>644656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>13:26:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BAIXA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20622"><pk_ticket>644681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>13:34:10</th_created><val_days_resolution>7.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20623"><pk_ticket>644691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>13:37:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BAIXA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20624"><pk_ticket>644768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>14:33:03</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA VEHICLE</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20625"><pk_ticket>644840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>15:48:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC SUB-100 SUBVENCIO FOMENT ACTIVITATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20626"><pk_ticket>644876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>16:54:07</th_created><val_days_resolution>4.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI VOLUNTARIAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20627"><pk_ticket>644890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>17:18:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARNET PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20628"><pk_ticket>644892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>17:23:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20629"><pk_ticket>644914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>17:40:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20630"><pk_ticket>645020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>21:16:06</th_created><val_days_resolution>5.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20631"><pk_ticket>645028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>22:52:09</th_created><val_days_resolution>5.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORT DOC SOL TERRASSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20632"><pk_ticket>645030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>23:16:11</th_created><val_days_resolution>5.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20633"><pk_ticket>645034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-02T00:00:00</td_created><th_created>23:58:09</th_created><val_days_resolution>5.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20634"><pk_ticket>645036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>00:37:06</th_created><val_days_resolution>1.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20635"><pk_ticket>645043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>08:02:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20636"><pk_ticket>645046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>08:08:08</th_created><val_days_resolution>5.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COMUNICAT INTERN TREBALLADORS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20637"><pk_ticket>645049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>08:10:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20638"><pk_ticket>645083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>08:48:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20639"><pk_ticket>645467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>10:41:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20640"><pk_ticket>645483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>10:47:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA XEC ALIMENTARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20641"><pk_ticket>645514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>10:57:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20642"><pk_ticket>645552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>11:08:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT DEVOLUCIO IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20643"><pk_ticket>645679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>11:52:07</th_created><val_days_resolution>2.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RESERVA ESTACIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20644"><pk_ticket>645779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>12:25:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20645"><pk_ticket>645826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>12:39:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20646"><pk_ticket>645998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>13:42:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20647"><pk_ticket>646023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-03T00:00:00</td_created><th_created>13:52:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20648"><pk_ticket>646224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-04T00:00:00</td_created><th_created>14:15:10</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20649"><pk_ticket>646238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-04T00:00:00</td_created><th_created>22:58:08</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANÇA SOROLL VEINS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20650"><pk_ticket>646281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-05T00:00:00</td_created><th_created>21:37:09</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CARTA PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20651"><pk_ticket>646283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-05T00:00:00</td_created><th_created>22:39:08</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VEINAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20652"><pk_ticket>646337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>08:57:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20653"><pk_ticket>646495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>09:39:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINCIRPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20654"><pk_ticket>646520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>09:45:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20655"><pk_ticket>646532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>09:50:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BENESTAR SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20656"><pk_ticket>646541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>09:53:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20657"><pk_ticket>646581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:02:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20658"><pk_ticket>646599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:06:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20659"><pk_ticket>646615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:11:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DOC INSCRIPCIO EEBB</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20660"><pk_ticket>646634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:15:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20661"><pk_ticket>646638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:16:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20662"><pk_ticket>646689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:28:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20663"><pk_ticket>646702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:31:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20664"><pk_ticket>646718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:37:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20665"><pk_ticket>646724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:38:11</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20666"><pk_ticket>646727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:39:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20667"><pk_ticket>646730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:40:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20668"><pk_ticket>646750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:45:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20669"><pk_ticket>646762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:48:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20670"><pk_ticket>646807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>10:57:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20671"><pk_ticket>646828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>11:04:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20672"><pk_ticket>646933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>11:37:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20673"><pk_ticket>646965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>11:44:08</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETES SOL LLICENCIA ARMES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20674"><pk_ticket>646989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>11:50:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20675"><pk_ticket>647000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>11:54:10</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EEBB REALITZADA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20676"><pk_ticket>647002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>11:54:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20677"><pk_ticket>647046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>12:03:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU ZONA BLAVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20678"><pk_ticket>647070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>12:11:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20679"><pk_ticket>647120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>12:22:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20680"><pk_ticket>647164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>12:35:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20681"><pk_ticket>647166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>12:35:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20682"><pk_ticket>647238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>12:56:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI TRESORERIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20683"><pk_ticket>647331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>13:26:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20684"><pk_ticket>647378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>13:38:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20685"><pk_ticket>647397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>13:44:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20686"><pk_ticket>647450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>14:17:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANCEL·LACIO PLAÇA PARQUING</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20687"><pk_ticket>647502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>15:09:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELACIO PARKING</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20688"><pk_ticket>647535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>15:56:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20689"><pk_ticket>647551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>16:18:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20690"><pk_ticket>647552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>16:21:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20691"><pk_ticket>647555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>16:23:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEIXALLERIA MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20692"><pk_ticket>647556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>16:36:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20693"><pk_ticket>647557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>16:37:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20694"><pk_ticket>647590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>17:57:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20695"><pk_ticket>647593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>18:08:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20696"><pk_ticket>647594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>18:13:33</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20697"><pk_ticket>647609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>18:37:06</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20698"><pk_ticket>647615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>18:45:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULAT PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20699"><pk_ticket>647634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>19:29:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20700"><pk_ticket>647639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>19:52:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT NO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20701"><pk_ticket>647644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>20:23:09</th_created><val_days_resolution>6.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20702"><pk_ticket>647671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-06T00:00:00</td_created><th_created>22:19:06</th_created><val_days_resolution>5.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20703"><pk_ticket>647690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>08:21:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20704"><pk_ticket>647710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>08:53:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA JURIDIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20705"><pk_ticket>647968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>10:21:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20706"><pk_ticket>648037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>10:48:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20707"><pk_ticket>648069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>11:02:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20708"><pk_ticket>648077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>11:04:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOOCUMENTACIO PREINSCIRPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20709"><pk_ticket>648081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>11:07:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20710"><pk_ticket>648181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>11:34:10</th_created><val_days_resolution>3.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20711"><pk_ticket>648188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>11:37:06</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORTS URBANS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20712"><pk_ticket>648285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>12:10:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO BO SOCIAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20713"><pk_ticket>648296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>12:13:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME AIGUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20714"><pk_ticket>648409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>12:46:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA CLASE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20715"><pk_ticket>648442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>12:56:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20716"><pk_ticket>648452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>13:01:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20717"><pk_ticket>648479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>13:11:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20718"><pk_ticket>648510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>13:22:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA EXTRAESCOLAR ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20719"><pk_ticket>648540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>13:32:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT REGISTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20720"><pk_ticket>648562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>13:42:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20721"><pk_ticket>648574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>13:44:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20722"><pk_ticket>648607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>14:00:13</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20723"><pk_ticket>648615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>14:02:06</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20724"><pk_ticket>648618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>14:02:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FORMULARI COMUNCACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20725"><pk_ticket>648663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>14:42:09</th_created><val_days_resolution>3.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ELECTORAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20726"><pk_ticket>648664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>14:42:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20727"><pk_ticket>648683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>15:00:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20728"><pk_ticket>648708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>15:34:06</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20729"><pk_ticket>648767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:15:07</th_created><val_days_resolution>2.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20730"><pk_ticket>648770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:21:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20731"><pk_ticket>648775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:32:06</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20732"><pk_ticket>648778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:42:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20733"><pk_ticket>648782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:48:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUEIRMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20734"><pk_ticket>648784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:53:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20735"><pk_ticket>648788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>17:58:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20736"><pk_ticket>648789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>18:01:25</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20737"><pk_ticket>648790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>18:04:46</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20738"><pk_ticket>648834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-07T00:00:00</td_created><th_created>20:38:06</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20739"><pk_ticket>648870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>08:14:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20740"><pk_ticket>648881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>08:31:14</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INTERNA Expediente 17138/2024 _ Russell Bedford</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20741"><pk_ticket>649130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>10:02:01</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20742"><pk_ticket>649218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>10:25:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20743"><pk_ticket>649382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>11:18:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE REPSOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20744"><pk_ticket>649406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>11:28:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20745"><pk_ticket>649422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>11:34:06</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE REPSOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20746"><pk_ticket>649436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>11:37:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20747"><pk_ticket>649454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>11:42:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULACIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20748"><pk_ticket>649477</pk_ticket><des_remote_connection /><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>11:49:23</th_created><val_days_resolution>13.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS  ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20749"><pk_ticket>649759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>13:31:13</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20750"><pk_ticket>649782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>13:41:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20751"><pk_ticket>649837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>14:03:06</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2024</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20752"><pk_ticket>649845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>14:09:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20753"><pk_ticket>649895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>15:04:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20754"><pk_ticket>649927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>16:25:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20755"><pk_ticket>649931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>16:36:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20756"><pk_ticket>649939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>16:48:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO LLAR COMPARTIDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20757"><pk_ticket>649964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>17:45:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20758"><pk_ticket>650047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>21:32:08</th_created><val_days_resolution>8.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APERTURA NEGOCI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20759"><pk_ticket>650055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-08T00:00:00</td_created><th_created>23:00:18</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM Invitación de Presentación al Público de la CDH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20760"><pk_ticket>650067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>08:02:06</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM INSERT+ , empotrados de pared que construyen volúmenes con la luz en los exteriores de los edificios</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20761"><pk_ticket>650097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>08:54:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20762"><pk_ticket>650125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>09:08:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20763"><pk_ticket>650194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>09:33:07</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20764"><pk_ticket>650212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>09:38:22</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20765"><pk_ticket>650270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>10:00:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20766"><pk_ticket>650296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>10:08:06</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20767"><pk_ticket>650348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>10:30:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI NOM MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20768"><pk_ticket>650361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>10:34:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME RISC SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20769"><pk_ticket>650574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>11:44:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20770"><pk_ticket>650636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>12:06:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20771"><pk_ticket>650665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>12:14:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20772"><pk_ticket>650689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>12:20:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20773"><pk_ticket>650708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>12:26:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVDUAL CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20774"><pk_ticket>650746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>12:38:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20775"><pk_ticket>650868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>13:26:06</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATENCIO DOMICILIARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20776"><pk_ticket>650998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>16:20:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20777"><pk_ticket>651027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>17:11:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLOGUER HABITACIO AIRBNB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20778"><pk_ticket>651040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>17:30:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20779"><pk_ticket>651077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>19:07:16</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20780"><pk_ticket>651108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-09T00:00:00</td_created><th_created>22:09:09</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTA SOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20781"><pk_ticket>651146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>09:01:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20782"><pk_ticket>651203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>09:36:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20783"><pk_ticket>651264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>10:03:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES DOC RESOLUCIO PROCES SELECTIU AUX ADMINISTRATIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20784"><pk_ticket>651281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>10:11:06</th_created><val_days_resolution>7.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20785"><pk_ticket>651363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>10:41:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAULA ELECTORAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20786"><pk_ticket>651380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>10:47:10</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURRICULUM CAMPUS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20787"><pk_ticket>651429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:04:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO ESCOLES BRESSOL 24</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20788"><pk_ticket>651436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:06:50</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTACIO MENOR</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20789"><pk_ticket>651450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:12:06</th_created><val_days_resolution>2.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20790"><pk_ticket>651483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:23:04</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PROCES SELECTIU 7 PLAÇES AGENT POLICIA LOCAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20791"><pk_ticket>651487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:23:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20792"><pk_ticket>651489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:24:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAR MULTA ZONA BLAVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20793"><pk_ticket>651511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:33:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20794"><pk_ticket>651513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:34:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20795"><pk_ticket>651562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:55:13</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20796"><pk_ticket>651564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>11:57:02</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU POLICIA PLATJA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20797"><pk_ticket>651591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>12:04:09</th_created><val_days_resolution>3.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20798"><pk_ticket>651629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>12:16:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20799"><pk_ticket>651720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>12:51:06</th_created><val_days_resolution>2.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ALIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20800"><pk_ticket>651740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>12:57:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20801"><pk_ticket>651763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>13:03:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20802"><pk_ticket>651806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>13:15:49</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESOSTA RECURS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20803"><pk_ticket>651809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>13:17:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU POLICIA PLATJA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20804"><pk_ticket>651864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>13:50:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDIDENCIA PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20805"><pk_ticket>651874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>14:00:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20806"><pk_ticket>651919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>15:31:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM Request for courtesy call - BUSINESS MEETING REQUEST</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20807"><pk_ticket>651927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>16:05:45</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20808"><pk_ticket>651950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>17:48:07</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES XALOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20809"><pk_ticket>651952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>18:07:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20810"><pk_ticket>651972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>19:18:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE INSCRIPCIONS ONLINE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20811"><pk_ticket>651973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>19:33:08</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE INSCRIPCIONS ONLINE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20812"><pk_ticket>651977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-10T00:00:00</td_created><th_created>20:03:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCIRPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20813"><pk_ticket>652015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-12T00:00:00</td_created><th_created>09:17:06</th_created><val_days_resolution>8.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20814"><pk_ticket>652033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-12T00:00:00</td_created><th_created>16:17:08</th_created><val_days_resolution>5.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT RETENCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20815"><pk_ticket>652041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-12T00:00:00</td_created><th_created>20:43:08</th_created><val_days_resolution>4.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRROGA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20816"><pk_ticket>652076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>09:03:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20817"><pk_ticket>652111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>09:20:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20818"><pk_ticket>652194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>09:50:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20819"><pk_ticket>652294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>10:21:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ALTA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20820"><pk_ticket>652309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>10:26:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PERFIL SEU ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20821"><pk_ticket>652451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDNETIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20822"><pk_ticket>652473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>11:11:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TEMPS ESPERA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20823"><pk_ticket>652520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>11:24:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20824"><pk_ticket>652558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>11:33:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20825"><pk_ticket>652567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>11:36:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20826"><pk_ticket>652702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>12:21:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL SEU ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20827"><pk_ticket>652723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>12:28:34</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL SEU ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20828"><pk_ticket>652750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>12:37:09</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20829"><pk_ticket>652813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>12:58:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA CENS ANIMALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20830"><pk_ticket>652826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>13:02:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20831"><pk_ticket>652872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>13:15:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20832"><pk_ticket>652910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>13:26:09</th_created><val_days_resolution>2.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA PLAÇA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20833"><pk_ticket>653033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>14:46:14</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20834"><pk_ticket>653053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>15:24:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20835"><pk_ticket>653066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>15:59:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20836"><pk_ticket>653074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>16:16:09</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20837"><pk_ticket>653107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>17:58:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU GUARDIA PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20838"><pk_ticket>653117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>18:19:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT QUEIXA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20839"><pk_ticket>653124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>18:36:09</th_created><val_days_resolution>8.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20840"><pk_ticket>653128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>18:50:51</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20841"><pk_ticket>653132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>18:58:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20842"><pk_ticket>653140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-13T00:00:00</td_created><th_created>19:22:04</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA FRACCIONAMENT IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20843"><pk_ticket>653239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>09:21:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20844"><pk_ticket>653251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>09:24:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA COMUNICACIO PREVIA MODIFICACIO NO SUBSTANCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20845"><pk_ticket>653260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>09:29:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20846"><pk_ticket>653400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>10:16:25</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROJECTE TECNIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20847"><pk_ticket>653582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:18:08</th_created><val_days_resolution>1.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20848"><pk_ticket>653587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:19:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MBL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20849"><pk_ticket>653593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:21:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISRE DOC BANC ALIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20850"><pk_ticket>653611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:25:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20851"><pk_ticket>653616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:27:44</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU POLICIA PLATJA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20852"><pk_ticket>653646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:34:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20853"><pk_ticket>653664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>11:41:49</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20854"><pk_ticket>653742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>12:06:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA STT AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20855"><pk_ticket>653869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>12:44:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPAICO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20856"><pk_ticket>653876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>12:46:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL ESTADES ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20857"><pk_ticket>653916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>13:05:10</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTRICCIONS PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20858"><pk_ticket>654002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>13:43:10</th_created><val_days_resolution>24.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU POLICIA PLATJA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20859"><pk_ticket>654037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>14:03:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20860"><pk_ticket>654151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>17:40:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20861"><pk_ticket>654157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>17:47:08</th_created><val_days_resolution>1.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS TRUCADES TELEASSISTENCIA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20862"><pk_ticket>654173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>18:34:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20863"><pk_ticket>654178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>18:40:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20864"><pk_ticket>654192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>19:15:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20865"><pk_ticket>654198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>19:24:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20866"><pk_ticket>654199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>19:24:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MBL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="20867"><pk_ticket>654224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-14T00:00:00</td_created><th_created>21:36:08</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA NETEJA VIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20868"><pk_ticket>654240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>01:04:06</th_created><val_days_resolution>7.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20869"><pk_ticket>654314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>09:15:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20870"><pk_ticket>654357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>09:34:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PADRO SENSE DOMCILI FIX</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20871"><pk_ticket>654374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>09:44:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20872"><pk_ticket>654462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>10:14:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20873"><pk_ticket>654464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>10:15:10</th_created><val_days_resolution>3.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADOR BAIXA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20874"><pk_ticket>654471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>10:15:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT CONTRIBUCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20875"><pk_ticket>654533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>10:34:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20876"><pk_ticket>654601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>10:57:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA MODIF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20877"><pk_ticket>654623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>11:02:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20878"><pk_ticket>654646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>11:11:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20879"><pk_ticket>654719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>11:37:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20880"><pk_ticket>654755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>11:52:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO PART ACCIDENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20881"><pk_ticket>654860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>12:25:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20882"><pk_ticket>654995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>13:13:07</th_created><val_days_resolution>2.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA GUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20883"><pk_ticket>655130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>14:02:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20884"><pk_ticket>655132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>14:02:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20885"><pk_ticket>655135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>14:05:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20886"><pk_ticket>655136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>14:09:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20887"><pk_ticket>655180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>16:01:43</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIF IBI PLAQUES SOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20888"><pk_ticket>655227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>18:06:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20889"><pk_ticket>655241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>18:20:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="20890"><pk_ticket>655243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>18:24:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA STT AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20891"><pk_ticket>655258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>19:03:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA PERFIL ACTIVITAS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20892"><pk_ticket>655276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>19:46:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20893"><pk_ticket>655280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-15T00:00:00</td_created><th_created>19:53:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20894"><pk_ticket>655321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>08:02:06</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>SPAM Disfrutar del ocio con Seguridad: Las Soluciones globales de Gewiss para hoteles, restaurantes, campings, salas de fiesta...</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="20895"><pk_ticket>655414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>09:26:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ESTADES ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20896"><pk_ticket>655419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>09:28:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20897"><pk_ticket>655441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>09:35:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20898"><pk_ticket>655465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>09:49:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20899"><pk_ticket>655475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>09:53:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICAICO DESPERFECTE CARRER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20900"><pk_ticket>655485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>09:57:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO REPRESENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20901"><pk_ticket>655514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>10:11:07</th_created><val_days_resolution>1.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM CARTA PAGAMENT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20902"><pk_ticket>655630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>10:49:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA STT AGENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20903"><pk_ticket>655670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>11:06:11</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC TECNICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20904"><pk_ticket>655852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>12:09:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC COMUNICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20905"><pk_ticket>655856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>12:10:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20906"><pk_ticket>655993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>12:57:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20907"><pk_ticket>656037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>13:14:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20908"><pk_ticket>656072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>13:30:07</th_created><val_days_resolution>3.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20909"><pk_ticket>656139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>14:01:13</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IAE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20910"><pk_ticket>656170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>14:42:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20911"><pk_ticket>656186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>15:05:52</th_created><val_days_resolution>1.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA PORTAL INSCRIPCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20912"><pk_ticket>656215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>16:03:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMAT INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20913"><pk_ticket>656265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>17:42:09</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARRER CENTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20914"><pk_ticket>656278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>18:36:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20915"><pk_ticket>656289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>19:28:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20916"><pk_ticket>656297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-16T00:00:00</td_created><th_created>19:38:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT MATRIMONI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20917"><pk_ticket>656346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>08:45:13</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA SERVEI NETEJA</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20918"><pk_ticket>656360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>09:02:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20919"><pk_ticket>656373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>09:09:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20920"><pk_ticket>656479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>09:52:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20921"><pk_ticket>656533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>10:09:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CENTRE CIVIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20922"><pk_ticket>656541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>10:12:06</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20923"><pk_ticket>656555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>10:17:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT DISTINTIU RESIDENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20924"><pk_ticket>656558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>10:18:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20925"><pk_ticket>656618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>10:40:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA ALTA PORTAL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20926"><pk_ticket>656646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>10:50:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CENTRE CIVIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20927"><pk_ticket>656672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>11:03:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA ALTA PORTAL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20928"><pk_ticket>656839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>12:03:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINCRIPCIO ESCOLA BRESSOL 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20929"><pk_ticket>656935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>12:41:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA LICITACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="20930"><pk_ticket>657022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>13:18:42</th_created><val_days_resolution>3.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CENTRE CIVIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20931"><pk_ticket>657063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>13:40:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20932"><pk_ticket>657076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>13:45:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20933"><pk_ticket>657136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>15:12:06</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20934"><pk_ticket>657141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>15:21:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PORTAL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20935"><pk_ticket>657151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>15:41:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CREAR PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20936"><pk_ticket>657165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>16:23:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20937"><pk_ticket>657171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>16:37:06</th_created><val_days_resolution>3.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20938"><pk_ticket>657183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-17T00:00:00</td_created><th_created>17:15:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20939"><pk_ticket>657230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-18T00:00:00</td_created><th_created>11:55:09</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INFORME</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20940"><pk_ticket>657244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-18T00:00:00</td_created><th_created>21:29:08</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20941"><pk_ticket>657307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>08:19:06</th_created><val_days_resolution>5.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUDA IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20942"><pk_ticket>657505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>10:03:06</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESIDUS ESCOMBRARIES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20943"><pk_ticket>657539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>10:14:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CERT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20944"><pk_ticket>658070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>14:23:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NAIXEMENT REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20945"><pk_ticket>658144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>16:50:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20946"><pk_ticket>658192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>18:59:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20947"><pk_ticket>658198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>19:11:11</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20948"><pk_ticket>658213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>20:08:08</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20949"><pk_ticket>658221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>20:42:06</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20950"><pk_ticket>658227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-20T00:00:00</td_created><th_created>20:51:06</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20951"><pk_ticket>658274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>00:04:06</th_created><val_days_resolution>7.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20952"><pk_ticket>658280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>08:01:10</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO DEIXALLERIA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20953"><pk_ticket>658282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>08:02:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20954"><pk_ticket>658283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>08:04:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20955"><pk_ticket>658290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>08:19:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ALIMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20956"><pk_ticket>658341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>09:12:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20957"><pk_ticket>658471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>09:59:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20958"><pk_ticket>658516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>10:12:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20959"><pk_ticket>658544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>10:21:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20960"><pk_ticket>658578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>10:32:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HABITATGES OBRA NOVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20961"><pk_ticket>658654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>10:58:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20962"><pk_ticket>658668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>11:04:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIAL REGISTRE DOC ALIMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20963"><pk_ticket>658736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>11:26:19</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20964"><pk_ticket>658771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>11:38:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20965"><pk_ticket>658838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:00:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20966"><pk_ticket>658856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:04:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20967"><pk_ticket>658866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:07:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU SPAM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20968"><pk_ticket>658927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:23:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA PERFIL USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20969"><pk_ticket>658967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:37:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20970"><pk_ticket>658969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:37:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OBTENCIO ANTECEDENTS PENALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20971"><pk_ticket>659007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:51:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20972"><pk_ticket>659019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:53:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="20973"><pk_ticket>659023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>12:54:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20974"><pk_ticket>659087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>13:20:10</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20975"><pk_ticket>659144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>13:40:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA PROCEDIMENT ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20976"><pk_ticket>659153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>13:46:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20977"><pk_ticket>659207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>14:28:38</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ESTADES ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20978"><pk_ticket>659223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>14:44:06</th_created><val_days_resolution>9.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20979"><pk_ticket>659280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>16:08:09</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IMPOST CO2</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20980"><pk_ticket>659316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>17:06:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20981"><pk_ticket>659334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>17:50:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20982"><pk_ticket>659356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>18:59:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20983"><pk_ticket>659400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-21T00:00:00</td_created><th_created>21:34:09</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LAR RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20984"><pk_ticket>659439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>08:29:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20985"><pk_ticket>659463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>08:55:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20986"><pk_ticket>659465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>08:55:08</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ITVM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20987"><pk_ticket>659489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:12:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20988"><pk_ticket>659501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:17:06</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20989"><pk_ticket>659508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:19:06</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20990"><pk_ticket>659510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:19:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS TS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20991"><pk_ticket>659527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:26:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="20992"><pk_ticket>659542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:31:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20993"><pk_ticket>659628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>09:59:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="20994"><pk_ticket>659646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>10:05:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT IBI</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="20995"><pk_ticket>659659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>10:09:10</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE ZONA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="20996"><pk_ticket>659672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>10:11:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="20997"><pk_ticket>659716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>10:28:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="20998"><pk_ticket>659875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>11:23:07</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="20999"><pk_ticket>659895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>11:31:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CENS ANIMAL ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21000"><pk_ticket>659931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>11:41:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT ZONA VERDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21001"><pk_ticket>659943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>11:43:06</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT SUBVENCIO CASAL ESTIU 2023</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21002"><pk_ticket>660030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:12:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21003"><pk_ticket>660108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:34:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL·LEGACIO MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21004"><pk_ticket>660119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:38:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21005"><pk_ticket>660127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:42:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21006"><pk_ticket>660138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:45:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21007"><pk_ticket>660143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:49:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21008"><pk_ticket>660150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:50:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL ACTIVITAT INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21009"><pk_ticket>660174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>12:58:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21010"><pk_ticket>660316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>13:59:11</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21011"><pk_ticket>660397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>15:59:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21012"><pk_ticket>660404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>16:08:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21013"><pk_ticket>660435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>16:59:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT DISCPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21014"><pk_ticket>660440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>17:14:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21015"><pk_ticket>660448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>17:55:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21016"><pk_ticket>660484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-22T00:00:00</td_created><th_created>19:40:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21017"><pk_ticket>660526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>01:00:18</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21018"><pk_ticket>660533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>08:07:06</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>THEOS, un auténtico regalo de los dioses para las plazas y calles de pueblos y grandes ciudades</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="21019"><pk_ticket>660573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>08:46:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ELECCIONS EUROPEES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21020"><pk_ticket>660578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>08:48:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA QUEIXA TAULA ELECCIONS EUROPEES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21021"><pk_ticket>660584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>08:53:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21022"><pk_ticket>660654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>09:25:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21023"><pk_ticket>660660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>09:28:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT ACTIVITAT ACTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21024"><pk_ticket>660696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>09:42:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL INSRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21025"><pk_ticket>660712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>09:49:09</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21026"><pk_ticket>660724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>09:53:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="21027"><pk_ticket>660824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>10:33:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU CONSERGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="21028"><pk_ticket>660846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>10:41:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECURSOS HUMANS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21029"><pk_ticket>660882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>10:55:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21030"><pk_ticket>660946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>11:17:42</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21031"><pk_ticket>660947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>11:18:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21032"><pk_ticket>660952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>11:19:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA CARNET ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21033"><pk_ticket>661261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>13:26:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21034"><pk_ticket>661294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>13:42:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21035"><pk_ticket>661336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>14:10:07</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO COMPTE BANCARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21036"><pk_ticket>661385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>15:03:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21037"><pk_ticket>661404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>15:32:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITR DUPLICAT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21038"><pk_ticket>661414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>15:49:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21039"><pk_ticket>661434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>16:22:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21040"><pk_ticket>661451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>16:53:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21041"><pk_ticket>661502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>17:57:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21042"><pk_ticket>661510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>18:13:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21043"><pk_ticket>661531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>19:10:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNITAT VEINS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21044"><pk_ticket>661540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>19:55:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21045"><pk_ticket>661553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-23T00:00:00</td_created><th_created>21:35:07</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RENDA IBI SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21046"><pk_ticket>661667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>09:34:10</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21047"><pk_ticket>661695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>09:48:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21048"><pk_ticket>661759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>10:13:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21049"><pk_ticket>661774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>10:19:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GESTIO RECURS MULTA ALCOHOLEMIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21050"><pk_ticket>661880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>11:06:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR SOL SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21051"><pk_ticket>661999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>11:52:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MUTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21052"><pk_ticket>662179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>13:02:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21053"><pk_ticket>662241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>13:30:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BECA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21054"><pk_ticket>662285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>14:05:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21055"><pk_ticket>662319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>14:46:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21056"><pk_ticket>662406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-24T00:00:00</td_created><th_created>22:03:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>elprat</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="21057"><pk_ticket>662428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-26T00:00:00</td_created><th_created>11:09:10</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21058"><pk_ticket>662460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-26T00:00:00</td_created><th_created>23:52:09</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21059"><pk_ticket>662467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>08:04:54</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21060"><pk_ticket>662473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>08:16:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21061"><pk_ticket>662475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>08:29:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21062"><pk_ticket>662481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>08:33:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21063"><pk_ticket>662507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:01:06</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUISITS PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="21064"><pk_ticket>662516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:05:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21065"><pk_ticket>662529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:13:27</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21066"><pk_ticket>662579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:30:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21067"><pk_ticket>662598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:40:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21068"><pk_ticket>662602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:42:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21069"><pk_ticket>662625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>09:49:07</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21070"><pk_ticket>662650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:00:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD DEVOLUCIO DINERS REPARACIO FAÇANA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21071"><pk_ticket>662690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:16:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21072"><pk_ticket>662706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:20:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21073"><pk_ticket>662707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:20:17</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA APARCAMENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21074"><pk_ticket>662711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:22:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21075"><pk_ticket>662733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:29:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21076"><pk_ticket>662755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:38:06</th_created><val_days_resolution>2.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA TELEFONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21077"><pk_ticket>662759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:40:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21078"><pk_ticket>662763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:41:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CITA TELEFONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21079"><pk_ticket>662766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:41:19</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO EXPEDIENT SOL·LICITUD BECA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="21080"><pk_ticket>662822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>10:57:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO ZONA RESIDENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21081"><pk_ticket>662843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>11:03:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21082"><pk_ticket>662900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>11:25:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21083"><pk_ticket>662974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>11:55:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BANC ALIMENTS MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21084"><pk_ticket>663007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>12:09:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT COMERÇOS MUNICIPI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21085"><pk_ticket>663013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>12:11:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA TRANSPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21086"><pk_ticket>663072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>12:30:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21087"><pk_ticket>663096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>12:37:06</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21088"><pk_ticket>663134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>12:55:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21089"><pk_ticket>663178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:13:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR USUARI EL PRAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21090"><pk_ticket>663190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:18:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21091"><pk_ticket>663198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:23:14</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21092"><pk_ticket>663222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:31:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21093"><pk_ticket>663230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:37:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21094"><pk_ticket>663235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:39:38</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21095"><pk_ticket>663239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:40:06</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21096"><pk_ticket>663270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>13:56:06</th_created><val_days_resolution>2.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21097"><pk_ticket>663280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>14:02:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTES PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21098"><pk_ticket>663295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>14:16:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21099"><pk_ticket>663332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>15:17:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21100"><pk_ticket>663351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>15:55:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS MENJADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21101"><pk_ticket>663353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>16:08:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21102"><pk_ticket>663359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>16:30:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PERFIL USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21103"><pk_ticket>663363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>16:39:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21104"><pk_ticket>663390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>17:30:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PERFIL USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21105"><pk_ticket>663392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>17:35:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTEGRA DOC BANC ALIMENTS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21106"><pk_ticket>663393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>17:37:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21107"><pk_ticket>663408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>18:20:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21108"><pk_ticket>663414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>18:32:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21109"><pk_ticket>663417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>18:39:06</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DELCRACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21110"><pk_ticket>663456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-27T00:00:00</td_created><th_created>21:35:07</th_created><val_days_resolution>21.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21111"><pk_ticket>663468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>02:24:09</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21112"><pk_ticket>663474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>07:38:10</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO CITA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21113"><pk_ticket>663475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:03:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21114"><pk_ticket>663480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:06:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21115"><pk_ticket>663481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:08:42</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21116"><pk_ticket>663482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:10:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21117"><pk_ticket>663485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:17:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21118"><pk_ticket>663488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:20:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21119"><pk_ticket>663497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:24:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21120"><pk_ticket>663500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:26:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21121"><pk_ticket>663501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:29:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21122"><pk_ticket>663509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:36:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21123"><pk_ticket>663510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:39:08</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21124"><pk_ticket>663517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:48:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21125"><pk_ticket>663523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>08:55:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21126"><pk_ticket>663537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:03:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21127"><pk_ticket>663547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:08:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21128"><pk_ticket>663558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:11:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21129"><pk_ticket>663563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:12:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21130"><pk_ticket>663567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:13:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21131"><pk_ticket>663599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:25:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21132"><pk_ticket>663608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:31:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21133"><pk_ticket>663625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:38:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21134"><pk_ticket>663642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:45:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21135"><pk_ticket>663662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:51:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21136"><pk_ticket>663669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:53:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CNSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21137"><pk_ticket>663682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:56:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21138"><pk_ticket>663686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>09:57:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21139"><pk_ticket>663694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:01:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21140"><pk_ticket>663700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:04:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21141"><pk_ticket>663703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:05:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21142"><pk_ticket>663704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:05:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21143"><pk_ticket>663712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:07:22</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21144"><pk_ticket>663713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:08:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21145"><pk_ticket>663725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:10:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21146"><pk_ticket>663729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:11:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21147"><pk_ticket>663731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:11:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21148"><pk_ticket>663737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:14:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21149"><pk_ticket>663752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:17:07</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21150"><pk_ticket>663760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:21:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21151"><pk_ticket>663766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:22:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21152"><pk_ticket>663769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:23:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21153"><pk_ticket>663775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:26:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21154"><pk_ticket>663788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:31:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21155"><pk_ticket>663796</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:33:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21156"><pk_ticket>663798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:36:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21157"><pk_ticket>663809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:38:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21158"><pk_ticket>663812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:38:32</th_created><val_days_resolution>1.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21159"><pk_ticket>663832</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:45:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CREACIO FACTURA EFACT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21160"><pk_ticket>663847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:48:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21161"><pk_ticket>663858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:53:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21162"><pk_ticket>663860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:54:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21163"><pk_ticket>663874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:59:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21164"><pk_ticket>663875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:59:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21165"><pk_ticket>663876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>10:59:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21166"><pk_ticket>663888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:05:35</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LACIO ACOLLIDA ACTIVITAT ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21167"><pk_ticket>663899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:09:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21168"><pk_ticket>663914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:13:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21169"><pk_ticket>663926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:15:57</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21170"><pk_ticket>663928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:16:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21171"><pk_ticket>663938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:18:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21172"><pk_ticket>663955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:23:25</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21173"><pk_ticket>663958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:24:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21174"><pk_ticket>663968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:26:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SERVIDOR ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21175"><pk_ticket>663972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:28:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21176"><pk_ticket>663973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:28:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21177"><pk_ticket>663979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:30:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21178"><pk_ticket>663987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:31:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21179"><pk_ticket>663989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:31:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21180"><pk_ticket>663994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:33:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21181"><pk_ticket>663998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:34:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21182"><pk_ticket>664033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:44:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21183"><pk_ticket>664045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:51:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21184"><pk_ticket>664050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:52:10</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21185"><pk_ticket>664052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:52:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21186"><pk_ticket>664066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:56:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21187"><pk_ticket>664070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:57:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21188"><pk_ticket>664076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>11:59:52</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21189"><pk_ticket>664077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:00:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21190"><pk_ticket>664079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:01:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21191"><pk_ticket>664082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:02:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21192"><pk_ticket>664093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:08:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21193"><pk_ticket>664104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:13:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21194"><pk_ticket>664113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:16:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21195"><pk_ticket>664114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:16:43</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21196"><pk_ticket>664119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:20:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21197"><pk_ticket>664127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:23:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21198"><pk_ticket>664140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:28:08</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPROVANT IBI 2023</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21199"><pk_ticket>664141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:28:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21200"><pk_ticket>664142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:28:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA AJUTS EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21201"><pk_ticket>664143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:28:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21202"><pk_ticket>664159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:34:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21203"><pk_ticket>664166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:35:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21204"><pk_ticket>664177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:40:16</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA WEB INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21205"><pk_ticket>664184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:41:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21206"><pk_ticket>664188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:43:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21207"><pk_ticket>664189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:43:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21208"><pk_ticket>664204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:48:04</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21209"><pk_ticket>664213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:50:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21210"><pk_ticket>664218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:54:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21211"><pk_ticket>664233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>12:59:07</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPORT INSCRIPCIO CASA ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21212"><pk_ticket>664237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:00:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21213"><pk_ticket>664255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:07:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21214"><pk_ticket>664260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:10:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21215"><pk_ticket>664263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:14:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21216"><pk_ticket>664266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:15:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21217"><pk_ticket>664285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:25:03</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21218"><pk_ticket>664314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:36:06</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CASA ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21219"><pk_ticket>664320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:38:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21220"><pk_ticket>664328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:41:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21221"><pk_ticket>664337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:45:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21222"><pk_ticket>664339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:46:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21223"><pk_ticket>664347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>13:51:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21224"><pk_ticket>664361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>14:02:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21225"><pk_ticket>664362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>14:04:04</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21226"><pk_ticket>664363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>14:07:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ALIMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21227"><pk_ticket>664368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>14:16:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21228"><pk_ticket>664407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:11:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21229"><pk_ticket>664409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:12:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21230"><pk_ticket>664424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:30:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21231"><pk_ticket>664426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:34:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21232"><pk_ticket>664430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:36:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21233"><pk_ticket>664433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:38:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>IBI  RAQUEL TAUSTE MARTIN</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21234"><pk_ticket>664436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:39:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21235"><pk_ticket>664437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:39:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21236"><pk_ticket>664439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:44:06</th_created><val_days_resolution>6.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21237"><pk_ticket>664440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:47:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21238"><pk_ticket>664443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:49:06</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21239"><pk_ticket>664445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:52:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21240"><pk_ticket>664449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:55:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21241"><pk_ticket>664451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>15:56:09</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELF INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21242"><pk_ticket>664454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:01:43</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21243"><pk_ticket>664459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:07:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21244"><pk_ticket>664465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:18:09</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21245"><pk_ticket>664476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:41:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21246"><pk_ticket>664477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:44:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21247"><pk_ticket>664479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:45:07</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21248"><pk_ticket>664481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>16:45:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21249"><pk_ticket>664489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:05:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21250"><pk_ticket>664492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:08:11</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21251"><pk_ticket>664493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:10:03</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21252"><pk_ticket>664498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:15:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS ADMINISTRATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21253"><pk_ticket>664502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:29:57</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21254"><pk_ticket>664508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:41:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21255"><pk_ticket>664510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:45:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21256"><pk_ticket>664513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>17:58:56</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONTRASENYA PERFIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21257"><pk_ticket>664514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>18:01:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOU PERFIL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21258"><pk_ticket>664536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>18:50:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21259"><pk_ticket>664539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>18:54:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21260"><pk_ticket>664540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>18:58:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21261"><pk_ticket>664545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>19:05:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21262"><pk_ticket>664547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>19:06:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21263"><pk_ticket>664562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>19:18:24</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21264"><pk_ticket>664565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>19:21:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21265"><pk_ticket>664586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>20:46:06</th_created><val_days_resolution>9.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR NOVA CONTRASENYA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21266"><pk_ticket>664606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-28T00:00:00</td_created><th_created>23:08:09</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21267"><pk_ticket>664612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:02:10</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21268"><pk_ticket>664617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:08:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21269"><pk_ticket>664620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:13:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21270"><pk_ticket>664628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:22:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21271"><pk_ticket>664629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:25:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21272"><pk_ticket>664640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:37:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21273"><pk_ticket>664642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:39:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21274"><pk_ticket>664643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:40:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21275"><pk_ticket>664652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:47:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21276"><pk_ticket>664653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:49:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21277"><pk_ticket>664654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:53:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21278"><pk_ticket>664657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:54:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21279"><pk_ticket>664659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>08:58:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21280"><pk_ticket>664661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:02:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT CASALS 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21281"><pk_ticket>664662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:02:54</th_created><val_days_resolution>936.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21282"><pk_ticket>664677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:08:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21283"><pk_ticket>664687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:12:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21284"><pk_ticket>664694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:14:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21285"><pk_ticket>664698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:15:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21286"><pk_ticket>664701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:16:40</th_created><val_days_resolution>2.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21287"><pk_ticket>664705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:17:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21288"><pk_ticket>664706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:18:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21289"><pk_ticket>664709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:19:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21290"><pk_ticket>664713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:20:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21291"><pk_ticket>664714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:20:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21292"><pk_ticket>664715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:20:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21293"><pk_ticket>664722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:22:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM TELF AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21294"><pk_ticket>664727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:23:06</th_created><val_days_resolution>3.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21295"><pk_ticket>664729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:24:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21296"><pk_ticket>664740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:27:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21297"><pk_ticket>664742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:28:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21298"><pk_ticket>664747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:28:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21299"><pk_ticket>664755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:32:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21300"><pk_ticket>664760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:33:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21301"><pk_ticket>664762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:34:07</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21302"><pk_ticket>664765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:35:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21303"><pk_ticket>664772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:37:11</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21304"><pk_ticket>664774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:38:08</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21305"><pk_ticket>664775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:38:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21306"><pk_ticket>664779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:39:06</th_created><val_days_resolution>4.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA CREACIO PERFIL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21307"><pk_ticket>664781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:40:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ISNCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21308"><pk_ticket>664785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:41:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21309"><pk_ticket>664787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:42:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21310"><pk_ticket>664791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:43:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21311"><pk_ticket>664799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:46:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21312"><pk_ticket>664800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:46:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21313"><pk_ticket>664809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:49:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASALS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21314"><pk_ticket>664822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:52:20</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21315"><pk_ticket>664827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:53:10</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21316"><pk_ticket>664836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:57:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21317"><pk_ticket>664838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>09:58:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21318"><pk_ticket>664847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:00:33</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21319"><pk_ticket>664852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:02:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21320"><pk_ticket>664863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:04:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21321"><pk_ticket>664872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:06:42</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21322"><pk_ticket>664873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:07:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21323"><pk_ticket>664880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:10:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21324"><pk_ticket>664882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:10:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21325"><pk_ticket>664886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:12:13</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21326"><pk_ticket>664905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:17:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21327"><pk_ticket>664907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:17:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21328"><pk_ticket>664909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:18:02</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21329"><pk_ticket>664923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:23:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21330"><pk_ticket>664927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:24:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21331"><pk_ticket>664953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:31:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21332"><pk_ticket>664957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:31:41</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21333"><pk_ticket>664962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:32:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21334"><pk_ticket>664972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:34:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21335"><pk_ticket>664975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:37:11</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21336"><pk_ticket>664981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:38:11</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21337"><pk_ticket>664982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:38:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASALS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21338"><pk_ticket>664989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:41:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21339"><pk_ticket>664990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:41:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21340"><pk_ticket>665000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:44:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21341"><pk_ticket>665005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:45:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21342"><pk_ticket>665007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:45:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21343"><pk_ticket>665013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:47:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21344"><pk_ticket>665053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:58:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21345"><pk_ticket>665054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>10:58:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21346"><pk_ticket>665059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:00:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21347"><pk_ticket>665062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:00:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PLATAFORMA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21348"><pk_ticket>665071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:02:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21349"><pk_ticket>665083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:05:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21350"><pk_ticket>665086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:06:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21351"><pk_ticket>665098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:10:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21352"><pk_ticket>665111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:14:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21353"><pk_ticket>665113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:15:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21354"><pk_ticket>665114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:15:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA PPP</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21355"><pk_ticket>665122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:17:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21356"><pk_ticket>665124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:18:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21357"><pk_ticket>665133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:21:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21358"><pk_ticket>665139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:24:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21359"><pk_ticket>665149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:26:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21360"><pk_ticket>665151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:26:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21361"><pk_ticket>665168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:30:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21362"><pk_ticket>665178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:34:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21363"><pk_ticket>665179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:35:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21364"><pk_ticket>665192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:38:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21365"><pk_ticket>665201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:43:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21366"><pk_ticket>665203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:44:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21367"><pk_ticket>665205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:45:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21368"><pk_ticket>665211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:46:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21369"><pk_ticket>665220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:48:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21370"><pk_ticket>665224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:50:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21371"><pk_ticket>665226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:50:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21372"><pk_ticket>665227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:50:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21373"><pk_ticket>665235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:52:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21374"><pk_ticket>665252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>11:57:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21375"><pk_ticket>665271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:04:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES WEB INSCIRPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21376"><pk_ticket>665273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:06:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21377"><pk_ticket>665279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:09:18</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTES CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21378"><pk_ticket>665301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:17:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21379"><pk_ticket>665303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:18:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21380"><pk_ticket>665308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:20:42</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21381"><pk_ticket>665332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:28:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21382"><pk_ticket>665334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:28:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21383"><pk_ticket>665335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:28:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21384"><pk_ticket>665340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:30:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21385"><pk_ticket>665344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:31:09</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21386"><pk_ticket>665347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:31:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21387"><pk_ticket>665352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:33:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21388"><pk_ticket>665360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:35:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21389"><pk_ticket>665418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:51:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21390"><pk_ticket>665425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:52:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21391"><pk_ticket>665428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:52:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21392"><pk_ticket>665435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:56:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21393"><pk_ticket>665438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:56:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21394"><pk_ticket>665441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:58:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21395"><pk_ticket>665444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>12:59:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21396"><pk_ticket>665459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:06:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21397"><pk_ticket>665464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:08:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21398"><pk_ticket>665469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:09:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21399"><pk_ticket>665476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:12:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21400"><pk_ticket>665483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:16:42</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21401"><pk_ticket>665488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:18:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21402"><pk_ticket>665491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:19:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="21403"><pk_ticket>665492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:23:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21404"><pk_ticket>665503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:28:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21405"><pk_ticket>665521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:34:35</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21406"><pk_ticket>665536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:40:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21407"><pk_ticket>665546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:47:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21408"><pk_ticket>665569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>13:56:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21409"><pk_ticket>665577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:01:19</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA INSCRIPCIONS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21410"><pk_ticket>665591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:08:06</th_created><val_days_resolution>1.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21411"><pk_ticket>665592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:08:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21412"><pk_ticket>665601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:15:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21413"><pk_ticket>665602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:15:48</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21414"><pk_ticket>665607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:21:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONFIRMACIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21415"><pk_ticket>665609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:25:13</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21416"><pk_ticket>665614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:31:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PAGAMENT INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21417"><pk_ticket>665632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:51:54</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21418"><pk_ticket>665634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:59:08</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21419"><pk_ticket>665635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>14:59:39</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21420"><pk_ticket>665638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:09:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21421"><pk_ticket>665639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:09:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21422"><pk_ticket>665644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:18:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21423"><pk_ticket>665646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:23:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21424"><pk_ticket>665649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:27:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21425"><pk_ticket>665653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:30:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOVA CONTRASENYA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21426"><pk_ticket>665655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:31:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU ELECTORNIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21427"><pk_ticket>665656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:33:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21428"><pk_ticket>665657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:35:02</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21429"><pk_ticket>665658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:37:06</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21430"><pk_ticket>665660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:39:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21431"><pk_ticket>665663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:42:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21432"><pk_ticket>665666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:47:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21433"><pk_ticket>665667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:52:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21434"><pk_ticket>665668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>15:55:05</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>36</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21435"><pk_ticket>665672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:01:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21436"><pk_ticket>665677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:06:06</th_created><val_days_resolution>21.76</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21437"><pk_ticket>665679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:08:10</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21438"><pk_ticket>665683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:18:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA STT AGENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21439"><pk_ticket>665689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:30:08</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21440"><pk_ticket>665696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:44:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21441"><pk_ticket>665702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:49:09</th_created><val_days_resolution>9.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21442"><pk_ticket>665705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:53:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21443"><pk_ticket>665709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:58:21</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21444"><pk_ticket>665710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>16:58:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21445"><pk_ticket>665716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:05:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21446"><pk_ticket>665731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:29:09</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF IBI PLAQUES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21447"><pk_ticket>665734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:35:11</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCINDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21448"><pk_ticket>665735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:35:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21449"><pk_ticket>665736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:40:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CSAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21450"><pk_ticket>665740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:49:09</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21451"><pk_ticket>665743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:53:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21452"><pk_ticket>665747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>17:56:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21453"><pk_ticket>665755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>18:12:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BEQUES SPLAI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21454"><pk_ticket>665756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>18:17:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21455"><pk_ticket>665771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>18:38:41</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21456"><pk_ticket>665775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>18:46:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21457"><pk_ticket>665779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>18:58:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA ESTATUT COMUNITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21458"><pk_ticket>665783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:04:07</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21459"><pk_ticket>665785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:05:07</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21460"><pk_ticket>665790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:08:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21461"><pk_ticket>665798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:24:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21462"><pk_ticket>665800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:39:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONTRASENYA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21463"><pk_ticket>665802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:51:20</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21464"><pk_ticket>665804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>19:53:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21465"><pk_ticket>665810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>20:53:06</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21466"><pk_ticket>665829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-29T00:00:00</td_created><th_created>23:45:07</th_created><val_days_resolution>8.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21467"><pk_ticket>665835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>06:25:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21468"><pk_ticket>665837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>06:57:06</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21469"><pk_ticket>665838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:02:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21470"><pk_ticket>665841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:09:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21471"><pk_ticket>665843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:12:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21472"><pk_ticket>665844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:12:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21473"><pk_ticket>665846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:14:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21474"><pk_ticket>665851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:21:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21475"><pk_ticket>665853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:24:09</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21476"><pk_ticket>665857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:26:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21477"><pk_ticket>665865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:37:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21478"><pk_ticket>665866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:38:40</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21479"><pk_ticket>665868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:41:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21480"><pk_ticket>665875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:51:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21481"><pk_ticket>665880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:55:06</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC LICITACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21482"><pk_ticket>665884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:58:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21483"><pk_ticket>665885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:59:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21484"><pk_ticket>665886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>08:59:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21485"><pk_ticket>665887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:00:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21486"><pk_ticket>665892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:03:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21487"><pk_ticket>665894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:04:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21488"><pk_ticket>665896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:05:31</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21489"><pk_ticket>665897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:06:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21490"><pk_ticket>665902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:08:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21491"><pk_ticket>665905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:08:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONFIRMACIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21492"><pk_ticket>665912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:10:33</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR PAGAMENT INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21493"><pk_ticket>665925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:14:06</th_created><val_days_resolution>4.68</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21494"><pk_ticket>665933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:15:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21495"><pk_ticket>665936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:17:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21496"><pk_ticket>665939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:18:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21497"><pk_ticket>665948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:20:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21498"><pk_ticket>665950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:21:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21499"><pk_ticket>665954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:22:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21500"><pk_ticket>665960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:25:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21501"><pk_ticket>665965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:29:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21502"><pk_ticket>665967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:29:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21503"><pk_ticket>665970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:30:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21504"><pk_ticket>665974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:31:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21505"><pk_ticket>665981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:33:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21506"><pk_ticket>665982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:33:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21507"><pk_ticket>665984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:34:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21508"><pk_ticket>665994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:37:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21509"><pk_ticket>666001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:40:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21510"><pk_ticket>666007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:42:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21511"><pk_ticket>666013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:43:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21512"><pk_ticket>666016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:45:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21513"><pk_ticket>666015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:45:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21514"><pk_ticket>666018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:47:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="21515"><pk_ticket>666026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:49:23</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21516"><pk_ticket>666029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:49:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21517"><pk_ticket>666033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:52:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR NSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21518"><pk_ticket>666037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:53:09</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21519"><pk_ticket>666042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:54:09</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU NATACIO 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21520"><pk_ticket>666044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>09:55:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21521"><pk_ticket>666083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:06:10</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU NATACIO 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21522"><pk_ticket>666094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:11:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21523"><pk_ticket>666100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:14:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21524"><pk_ticket>666111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:17:06</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2024</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21525"><pk_ticket>666112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:18:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21526"><pk_ticket>666115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:19:23</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21527"><pk_ticket>666128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:25:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21528"><pk_ticket>666138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:29:25</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21529"><pk_ticket>666143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:30:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR TRAMIT APORTACIO DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21530"><pk_ticket>666168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:37:49</th_created><val_days_resolution>8.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21531"><pk_ticket>666180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:41:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21532"><pk_ticket>666221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>10:56:06</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21533"><pk_ticket>666243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:03:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REVISAR PERFIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21534"><pk_ticket>666246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:04:07</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CAIGUDA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21535"><pk_ticket>666248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:05:12</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TRIBUT EXECUTIVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21536"><pk_ticket>666268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:14:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21537"><pk_ticket>666277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:17:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21538"><pk_ticket>666280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:17:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21539"><pk_ticket>666281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:17:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21540"><pk_ticket>666285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:19:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21541"><pk_ticket>666286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:19:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21542"><pk_ticket>666296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:22:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21543"><pk_ticket>666305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:25:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21544"><pk_ticket>666310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:26:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21545"><pk_ticket>666315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:28:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21546"><pk_ticket>666326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:33:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21547"><pk_ticket>666342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:38:14</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21548"><pk_ticket>666351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:41:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21549"><pk_ticket>666357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:42:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21550"><pk_ticket>666359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:43:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21551"><pk_ticket>666362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:44:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21552"><pk_ticket>666378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:50:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21553"><pk_ticket>666379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:51:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21554"><pk_ticket>666381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:51:14</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA RESERVA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21555"><pk_ticket>666387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:52:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21556"><pk_ticket>666390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:53:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21557"><pk_ticket>666393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:54:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21558"><pk_ticket>666398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>11:57:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21559"><pk_ticket>666405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:00:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21560"><pk_ticket>666412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:01:18</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21561"><pk_ticket>666417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:03:49</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21562"><pk_ticket>666432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:10:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU  2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21563"><pk_ticket>666434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:11:48</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21564"><pk_ticket>666445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:15:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21565"><pk_ticket>666457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:18:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21566"><pk_ticket>666460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:19:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21567"><pk_ticket>666464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:20:18</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21568"><pk_ticket>666467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:21:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21569"><pk_ticket>666475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:23:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21570"><pk_ticket>666479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:25:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIRCIO CASAL ESTIU NADO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21571"><pk_ticket>666492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:29:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21572"><pk_ticket>666498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:30:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2023</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21573"><pk_ticket>666505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:32:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA PSICOLEG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21574"><pk_ticket>666538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:43:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>ERROR ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21575"><pk_ticket>666583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>12:57:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRESSOS INDEGUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21576"><pk_ticket>666598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:02:09</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21577"><pk_ticket>666604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:04:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21578"><pk_ticket>666625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:10:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21579"><pk_ticket>666630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:13:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21580"><pk_ticket>666646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:20:10</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUGGERENCIA ACCES GRATUIT TRANSPORT PUBLIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21581"><pk_ticket>666649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:22:13</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21582"><pk_ticket>666655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:24:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21583"><pk_ticket>666663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:27:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21584"><pk_ticket>666666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:27:51</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21585"><pk_ticket>666674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:30:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21586"><pk_ticket>666680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:33:56</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21587"><pk_ticket>666683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:36:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS PERSONES AMB BECA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21588"><pk_ticket>666691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:38:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21589"><pk_ticket>666706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:43:07</th_created><val_days_resolution>11.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21590"><pk_ticket>666734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:52:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21591"><pk_ticket>666741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:58:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21592"><pk_ticket>666742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>13:58:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PEDIATRIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21593"><pk_ticket>666762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:09:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21594"><pk_ticket>666767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:14:38</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21595"><pk_ticket>666780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:32:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21596"><pk_ticket>666782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:40:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21597"><pk_ticket>666786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:43:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21598"><pk_ticket>666789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:45:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21599"><pk_ticket>666797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>14:55:16</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21600"><pk_ticket>666799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:03:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21601"><pk_ticket>666804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:11:26</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21602"><pk_ticket>666808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:19:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOU USUARI PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21603"><pk_ticket>666809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:24:26</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21604"><pk_ticket>666820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:38:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21605"><pk_ticket>666821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:41:07</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21606"><pk_ticket>666826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>15:50:45</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2024</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21607"><pk_ticket>666828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:01:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21608"><pk_ticket>666832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:07:32</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL VELA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21609"><pk_ticket>666841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:19:11</th_created><val_days_resolution>3.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21610"><pk_ticket>666842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:19:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21611"><pk_ticket>666847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:35:48</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21612"><pk_ticket>666850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:41:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21613"><pk_ticket>666852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:42:06</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CNOSULTA MODIFICACIO DADES BANCARIES ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21614"><pk_ticket>666856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:46:06</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUIA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21615"><pk_ticket>666858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:50:36</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21616"><pk_ticket>666859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>16:53:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT IBI 2023</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21617"><pk_ticket>666860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:04:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21618"><pk_ticket>666868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:09:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>OCUPACIO ESPAI PUBLIC RODATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21619"><pk_ticket>666870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:09:54</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21620"><pk_ticket>666871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:14:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21621"><pk_ticket>666881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:36:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21622"><pk_ticket>666883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:39:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA FET</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21623"><pk_ticket>666884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:39:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MEDI AMBIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21624"><pk_ticket>666885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:42:11</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21625"><pk_ticket>666893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:52:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21626"><pk_ticket>666895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:54:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUDCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21627"><pk_ticket>666896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>17:54:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AMPLIACIO PREINSCRIPCIO GENE ESO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21628"><pk_ticket>666907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>18:04:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21629"><pk_ticket>666914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>18:26:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21630"><pk_ticket>666916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>18:41:00</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CREACIO PERFIL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21631"><pk_ticket>666919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>18:46:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21632"><pk_ticket>666931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>19:12:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21633"><pk_ticket>666942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>19:35:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21634"><pk_ticket>666946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>20:02:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21635"><pk_ticket>666948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>20:02:10</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21636"><pk_ticket>666970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>22:23:06</th_created><val_days_resolution>6.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS CERT PROFESIONALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21637"><pk_ticket>666972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-30T00:00:00</td_created><th_created>22:50:08</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CAMI OBRES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21638"><pk_ticket>666977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:02:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21639"><pk_ticket>666981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:10:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21640"><pk_ticket>666984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:12:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21641"><pk_ticket>666988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:18:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21642"><pk_ticket>666989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:20:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21643"><pk_ticket>666995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:28:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21644"><pk_ticket>666996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:28:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTABLIR CONSTRASENYA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21645"><pk_ticket>667001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:38:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21646"><pk_ticket>667003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:39:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21647"><pk_ticket>667004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:43:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21648"><pk_ticket>667005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:44:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21649"><pk_ticket>667006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:45:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21650"><pk_ticket>667007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:47:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21651"><pk_ticket>667010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:52:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21652"><pk_ticket>667018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>08:58:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21653"><pk_ticket>667030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:06:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21654"><pk_ticket>667036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:08:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21655"><pk_ticket>667037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:09:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21656"><pk_ticket>667039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:09:59</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21657"><pk_ticket>667041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:11:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21658"><pk_ticket>667043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:12:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21659"><pk_ticket>667046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:13:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21660"><pk_ticket>667049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:14:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21661"><pk_ticket>667050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:14:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21662"><pk_ticket>667051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:15:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21663"><pk_ticket>667053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:16:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21664"><pk_ticket>667061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:18:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDIENCIA CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21665"><pk_ticket>667063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:19:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PERFIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21666"><pk_ticket>667065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:20:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21667"><pk_ticket>667082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:26:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21668"><pk_ticket>667084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:27:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21669"><pk_ticket>667091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:32:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR FINALITZAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21670"><pk_ticket>667096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:33:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21671"><pk_ticket>667100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:34:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21672"><pk_ticket>667103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:35:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21673"><pk_ticket>667106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:37:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21674"><pk_ticket>667113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:39:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21675"><pk_ticket>667124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:45:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AGENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21676"><pk_ticket>667127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:45:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21677"><pk_ticket>667135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:47:07</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21678"><pk_ticket>667139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:47:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21679"><pk_ticket>667140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:48:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21680"><pk_ticket>667142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:49:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21681"><pk_ticket>667146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:52:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21682"><pk_ticket>667158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:54:09</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VENDA AMBULANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21683"><pk_ticket>667162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:58:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21684"><pk_ticket>667167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:59:11</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21685"><pk_ticket>667169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>09:59:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21686"><pk_ticket>667171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:00:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21687"><pk_ticket>667172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:00:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21688"><pk_ticket>667177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:01:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21689"><pk_ticket>667179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:01:12</th_created><val_days_resolution>1.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21690"><pk_ticket>667182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:02:06</th_created><val_days_resolution>3.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21691"><pk_ticket>667185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:03:06</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR VENDA AMBULANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21692"><pk_ticket>667191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:04:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21693"><pk_ticket>667198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:06:11</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21694"><pk_ticket>667200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:06:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21695"><pk_ticket>667210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:10:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21696"><pk_ticket>667221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:13:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21697"><pk_ticket>667225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:14:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21698"><pk_ticket>667231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:16:10</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCOMPTE INSCRIPCIO CASAL ESTIU PADEL 2024</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21699"><pk_ticket>667234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:16:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21700"><pk_ticket>667249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:20:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21701"><pk_ticket>667251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:20:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL TERLENKA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21702"><pk_ticket>667262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:23:48</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTABLIR CONSTRASENYA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21703"><pk_ticket>667271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:25:08</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>41</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21704"><pk_ticket>667275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:26:28</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21705"><pk_ticket>667281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:27:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21706"><pk_ticket>667286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:28:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21707"><pk_ticket>667292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:30:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21708"><pk_ticket>667293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:31:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21709"><pk_ticket>667299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:37:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21710"><pk_ticket>667301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:38:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21711"><pk_ticket>667315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:42:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COBRAMENT CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21712"><pk_ticket>667317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:43:25</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21713"><pk_ticket>667323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:45:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21714"><pk_ticket>667338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:48:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21715"><pk_ticket>667346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:53:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21716"><pk_ticket>667353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:55:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21717"><pk_ticket>667354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:55:07</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21718"><pk_ticket>667357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>10:57:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21719"><pk_ticket>667373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:00:14</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21720"><pk_ticket>667378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:03:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES DE PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21721"><pk_ticket>667381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:04:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21722"><pk_ticket>667397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:09:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21723"><pk_ticket>667405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:14:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21724"><pk_ticket>667412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:16:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21725"><pk_ticket>667423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:19:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDIENCIA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21726"><pk_ticket>667428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:20:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21727"><pk_ticket>667433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:21:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21728"><pk_ticket>667436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:22:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21729"><pk_ticket>667442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:24:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21730"><pk_ticket>667444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:25:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21731"><pk_ticket>667445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:27:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21732"><pk_ticket>667447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:28:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21733"><pk_ticket>667450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:29:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21734"><pk_ticket>667454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:30:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21735"><pk_ticket>667457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:31:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21736"><pk_ticket>667460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:32:13</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTABLIR CONSTRASENYA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21737"><pk_ticket>667466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:35:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21738"><pk_ticket>667467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:35:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21739"><pk_ticket>667476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:39:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21740"><pk_ticket>667487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:43:25</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21741"><pk_ticket>667498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:46:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21742"><pk_ticket>667519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>11:56:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21743"><pk_ticket>667539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:04:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21744"><pk_ticket>667544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:05:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21745"><pk_ticket>667552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:08:09</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21746"><pk_ticket>667577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:15:10</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO USUARI INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21747"><pk_ticket>667579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:15:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21748"><pk_ticket>667583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:16:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21749"><pk_ticket>667611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:26:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21750"><pk_ticket>667654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:44:13</th_created><val_days_resolution>14.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21751"><pk_ticket>667656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:45:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21752"><pk_ticket>667657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:46:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21753"><pk_ticket>667659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:47:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21754"><pk_ticket>667666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:50:03</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21755"><pk_ticket>667667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>12:50:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21756"><pk_ticket>667745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:32:48</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21757"><pk_ticket>667746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:32:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21758"><pk_ticket>667759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:36:06</th_created><val_days_resolution>7.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21759"><pk_ticket>667767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:43:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21760"><pk_ticket>667772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:47:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21761"><pk_ticket>667778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:52:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21762"><pk_ticket>667780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:54:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21763"><pk_ticket>667783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>13:56:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI DESCARREGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21764"><pk_ticket>667790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>14:07:04</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACO PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21765"><pk_ticket>667796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>14:11:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21766"><pk_ticket>667801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>14:19:00</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21767"><pk_ticket>667804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>14:25:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21768"><pk_ticket>667814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:00:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21769"><pk_ticket>667818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:06:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21770"><pk_ticket>667822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:12:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCER PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21771"><pk_ticket>667825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:20:23</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21772"><pk_ticket>667827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:25:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COBRAMENT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21773"><pk_ticket>667831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:31:06</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21774"><pk_ticket>667833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:42:26</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21775"><pk_ticket>667835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>15:57:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21776"><pk_ticket>667836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:04:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21777"><pk_ticket>667839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:11:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21778"><pk_ticket>667840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:12:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21779"><pk_ticket>667842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:20:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21780"><pk_ticket>667844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:29:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>114</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21781"><pk_ticket>667846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:36:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21782"><pk_ticket>667848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:43:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21783"><pk_ticket>667851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:45:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21784"><pk_ticket>667858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>16:51:06</th_created><val_days_resolution>10.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21785"><pk_ticket>667862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:03:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21786"><pk_ticket>667863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:07:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21787"><pk_ticket>667864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:08:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21788"><pk_ticket>667866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:11:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21789"><pk_ticket>667872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:18:45</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21790"><pk_ticket>667876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:56:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21791"><pk_ticket>667877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>17:59:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21792"><pk_ticket>667880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>18:16:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21793"><pk_ticket>667882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>18:27:40</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21794"><pk_ticket>667884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>18:38:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21795"><pk_ticket>667886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>18:49:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21796"><pk_ticket>667887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>18:55:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21797"><pk_ticket>667892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:09:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21798"><pk_ticket>667894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:23:07</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21799"><pk_ticket>667895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:33:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21800"><pk_ticket>667896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:40:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21801"><pk_ticket>667897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:51:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21802"><pk_ticket>667898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:53:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21803"><pk_ticket>667899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>19:57:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21804"><pk_ticket>667906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-05-31T00:00:00</td_created><th_created>22:33:09</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21805"><pk_ticket>667908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-01T00:00:00</td_created><th_created>10:30:07</th_created><val_days_resolution>6.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21806"><pk_ticket>667924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-01T00:00:00</td_created><th_created>17:29:06</th_created><val_days_resolution>20.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21807"><pk_ticket>667930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-01T00:00:00</td_created><th_created>20:48:08</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ENVIAMENT TARGETA ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21808"><pk_ticket>667940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-02T00:00:00</td_created><th_created>11:03:09</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21809"><pk_ticket>667942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-02T00:00:00</td_created><th_created>12:36:08</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21810"><pk_ticket>667950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-02T00:00:00</td_created><th_created>17:09:08</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CAMP FUTBOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21811"><pk_ticket>667963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:01:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21812"><pk_ticket>667965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:12:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21813"><pk_ticket>667968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:16:09</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENEGACIO ACCES VELA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21814"><pk_ticket>667973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:24:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21815"><pk_ticket>667975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:27:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21816"><pk_ticket>667980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:35:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21817"><pk_ticket>667981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:35:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CONSTRASENYA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21818"><pk_ticket>667992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:48:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21819"><pk_ticket>667997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:49:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21820"><pk_ticket>668001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:51:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21821"><pk_ticket>668005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:53:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONSTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21822"><pk_ticket>668007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>08:54:06</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21823"><pk_ticket>668032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:07:10</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CONSTRASENYA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21824"><pk_ticket>668047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:10:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21825"><pk_ticket>668066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:19:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21826"><pk_ticket>668076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:26:20</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21827"><pk_ticket>668106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:38:12</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21828"><pk_ticket>668125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:46:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA ALIMENTS REPRESENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21829"><pk_ticket>668137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:49:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21830"><pk_ticket>668145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:51:06</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21831"><pk_ticket>668149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>09:52:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS PENDENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21832"><pk_ticket>668175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:00:14</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21833"><pk_ticket>668182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:01:58</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21834"><pk_ticket>668183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:03:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21835"><pk_ticket>668191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:07:08</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVAR USUARI INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21836"><pk_ticket>668223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:16:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21837"><pk_ticket>668231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:18:18</th_created><val_days_resolution>10.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21838"><pk_ticket>668239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:20:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CELEBRACIO ANIVERSARI PARC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21839"><pk_ticket>668288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:34:04</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21840"><pk_ticket>668311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:41:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TANCA PLAÇA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21841"><pk_ticket>668351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:55:09</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL ACTIVITATS ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21842"><pk_ticket>668352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:55:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL DEVOLUCIO INGRESSOS INDEGUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21843"><pk_ticket>668359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>10:58:09</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL ACTIVITATS ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21844"><pk_ticket>668384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:05:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA USUARIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21845"><pk_ticket>668413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:14:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21846"><pk_ticket>668417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:15:08</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21847"><pk_ticket>668420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:16:20</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21848"><pk_ticket>668452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:25:39</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21849"><pk_ticket>668460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:28:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONSTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21850"><pk_ticket>668513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>11:47:40</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21851"><pk_ticket>668558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>12:03:32</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL USUARI</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21852"><pk_ticket>668559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>12:03:47</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21853"><pk_ticket>668624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>12:27:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21854"><pk_ticket>668681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>12:51:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21855"><pk_ticket>668687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>12:53:06</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21856"><pk_ticket>668709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:01:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21857"><pk_ticket>668710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:01:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA PLATJA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21858"><pk_ticket>668711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:01:35</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21859"><pk_ticket>668723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:05:44</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>54</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21860"><pk_ticket>668729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:09:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21861"><pk_ticket>668744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:16:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21862"><pk_ticket>668755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:22:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21863"><pk_ticket>668771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:27:08</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21864"><pk_ticket>668780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:31:06</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENTRE PROMOCIO ECONOMICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21865"><pk_ticket>668797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:37:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21866"><pk_ticket>668834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:56:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NUL INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21867"><pk_ticket>668836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>13:56:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC A INSTANCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21868"><pk_ticket>668846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>14:03:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21869"><pk_ticket>668855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>14:08:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC PROCES SELECTU POLICIA LOCAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="21870"><pk_ticket>668866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>14:17:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21871"><pk_ticket>668868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>14:22:45</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21872"><pk_ticket>668898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>15:42:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21873"><pk_ticket>668908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:01:28</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21874"><pk_ticket>668910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:03:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21875"><pk_ticket>668915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:10:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUEMENTACIO CONTRACTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21876"><pk_ticket>668916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:11:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21877"><pk_ticket>668927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:22:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21878"><pk_ticket>668930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:31:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21879"><pk_ticket>668940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>16:48:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21880"><pk_ticket>668944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>17:10:07</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21881"><pk_ticket>668946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>17:13:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21882"><pk_ticket>668949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>17:19:06</th_created><val_days_resolution>9.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21883"><pk_ticket>668951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>17:20:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21884"><pk_ticket>668956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>17:38:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21885"><pk_ticket>668974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:06:09</th_created><val_days_resolution>2.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR USUARI INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21886"><pk_ticket>668975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:09:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA ACTIVITATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21887"><pk_ticket>668976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:10:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21888"><pk_ticket>668979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:15:13</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21889"><pk_ticket>668982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:17:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21890"><pk_ticket>668987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:33:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21891"><pk_ticket>668988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:35:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21892"><pk_ticket>668995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:39:07</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS NATACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21893"><pk_ticket>669001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>18:51:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21894"><pk_ticket>669023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>19:39:09</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21895"><pk_ticket>669025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>19:42:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21896"><pk_ticket>669028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-03T00:00:00</td_created><th_created>20:00:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVIATATS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21897"><pk_ticket>669066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>08:23:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21898"><pk_ticket>669079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>08:47:46</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ADEQUACIO NEGOCI</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21899"><pk_ticket>669134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>09:25:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21900"><pk_ticket>669211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>09:49:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21901"><pk_ticket>669236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>09:59:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21902"><pk_ticket>669237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:00:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21903"><pk_ticket>669243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:02:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21904"><pk_ticket>669244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:02:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21905"><pk_ticket>669247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:04:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CONSTRASENYA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21906"><pk_ticket>669256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:07:21</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21907"><pk_ticket>669258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:08:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21908"><pk_ticket>669271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:10:06</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21909"><pk_ticket>669273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:10:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONSTRASENYA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21910"><pk_ticket>669284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:12:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21911"><pk_ticket>669300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:17:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21912"><pk_ticket>669308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:18:08</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST EMISSIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21913"><pk_ticket>669309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:18:12</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21914"><pk_ticket>669311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:18:34</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21915"><pk_ticket>669312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:19:16</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21916"><pk_ticket>669371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:38:06</th_created><val_days_resolution>2.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21917"><pk_ticket>669435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:56:06</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21918"><pk_ticket>669440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:56:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="21919"><pk_ticket>669446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>10:58:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL·LICITUD DEPENDENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21920"><pk_ticket>669504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:15:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ADEQUACIO NEGOCI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="21921"><pk_ticket>669508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:16:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21922"><pk_ticket>669545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:34:06</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA PERFIL ACTIVITATS ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21923"><pk_ticket>669581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:45:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21924"><pk_ticket>669582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:45:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASALS ACTIVITATS ESTIU 24</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21925"><pk_ticket>669591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:47:07</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="21926"><pk_ticket>669613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>11:55:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="21927"><pk_ticket>669647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:09:10</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21928"><pk_ticket>669667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:19:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR LLIC OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21929"><pk_ticket>669720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:39:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21930"><pk_ticket>669723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:39:12</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA PENDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="21931"><pk_ticket>669765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:57:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONSTRASENYA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21932"><pk_ticket>669770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:58:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇES CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21933"><pk_ticket>669772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>12:59:12</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21934"><pk_ticket>669778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>13:01:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21935"><pk_ticket>669795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>13:07:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIRPCIO REALITZADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21936"><pk_ticket>669799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>13:09:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21937"><pk_ticket>669812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>13:12:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA RESERVA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21938"><pk_ticket>669818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>13:14:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CONSTRASENYA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21939"><pk_ticket>669857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>13:32:22</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21940"><pk_ticket>669905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>14:07:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21941"><pk_ticket>669913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>14:13:07</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21942"><pk_ticket>669915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>14:18:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21943"><pk_ticket>669916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>14:20:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA PERFIL ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21944"><pk_ticket>669937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>14:52:06</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21945"><pk_ticket>669947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>15:08:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRICPIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21946"><pk_ticket>669948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>15:08:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21947"><pk_ticket>669955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>15:22:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21948"><pk_ticket>669956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>15:24:40</th_created><val_days_resolution>12.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21949"><pk_ticket>669971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>15:57:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21950"><pk_ticket>669972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>15:57:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21951"><pk_ticket>670006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>17:20:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21952"><pk_ticket>670019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>17:49:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL IDCAT CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21953"><pk_ticket>670025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>17:52:49</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21954"><pk_ticket>670027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>17:54:06</th_created><val_days_resolution>4.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="21955"><pk_ticket>670036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>18:15:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21956"><pk_ticket>670043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>18:26:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21957"><pk_ticket>670049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>18:34:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21958"><pk_ticket>670059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>19:01:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21959"><pk_ticket>670060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>19:01:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21960"><pk_ticket>670066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>19:18:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21961"><pk_ticket>670079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>19:50:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21962"><pk_ticket>670093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-04T00:00:00</td_created><th_created>22:52:06</th_created><val_days_resolution>3.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRISPCIO CASAL ESTIU</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21963"><pk_ticket>670106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>08:13:06</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21964"><pk_ticket>670112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>08:22:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA EXPEDENT OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="21965"><pk_ticket>670201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>09:24:58</th_created><val_days_resolution>8.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21966"><pk_ticket>670264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>09:50:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21967"><pk_ticket>670321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>10:14:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21968"><pk_ticket>670327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>10:17:15</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSUTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21969"><pk_ticket>670421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>10:55:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21970"><pk_ticket>670464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>11:15:20</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21971"><pk_ticket>670469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>11:17:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21972"><pk_ticket>670522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>11:42:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21973"><pk_ticket>670533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>11:46:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADREÇA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="21974"><pk_ticket>670582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>12:03:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21975"><pk_ticket>670592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>12:07:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21976"><pk_ticket>670632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>12:18:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CANVI TITULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="21977"><pk_ticket>670740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>12:58:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="21978"><pk_ticket>670779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>13:14:16</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21979"><pk_ticket>670807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>13:23:16</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21980"><pk_ticket>670816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>13:26:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21981"><pk_ticket>670838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>13:33:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT LLIÇENCIA OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="21982"><pk_ticket>670892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>14:13:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21983"><pk_ticket>670894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>14:16:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21984"><pk_ticket>670907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>14:43:57</th_created><val_days_resolution>2.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21985"><pk_ticket>670962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>16:02:37</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21986"><pk_ticket>670968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>16:22:07</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21987"><pk_ticket>670974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>16:40:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21988"><pk_ticket>670985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>16:59:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21989"><pk_ticket>670986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>17:02:20</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTES ESCOLES BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21990"><pk_ticket>670987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>17:04:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES NOTIFICACIONS EMPRESA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="21991"><pk_ticket>670991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>17:21:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21992"><pk_ticket>671007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>17:53:06</th_created><val_days_resolution>2.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS CULINARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21993"><pk_ticket>671011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>17:56:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21994"><pk_ticket>671021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:14:06</th_created><val_days_resolution>8.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REVISIO GRAU DEPENDENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21995"><pk_ticket>671032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:32:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="21996"><pk_ticket>671036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:43:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VINCULACIO MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21997"><pk_ticket>671040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:46:50</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21998"><pk_ticket>671041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:47:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="21999"><pk_ticket>671042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:54:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22000"><pk_ticket>671045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>18:56:57</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22001"><pk_ticket>671051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-05T00:00:00</td_created><th_created>19:14:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22002"><pk_ticket>671128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>08:32:06</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22003"><pk_ticket>671140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>08:44:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM CANVI DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22004"><pk_ticket>671146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>08:48:07</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR USUARI INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22005"><pk_ticket>671155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>08:55:53</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22006"><pk_ticket>671157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>08:56:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22007"><pk_ticket>671160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>08:58:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22008"><pk_ticket>671162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:00:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22009"><pk_ticket>671182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:10:07</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22010"><pk_ticket>671186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:11:06</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22011"><pk_ticket>671189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:13:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22012"><pk_ticket>671197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:16:10</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22013"><pk_ticket>671208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:21:57</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22014"><pk_ticket>671221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:27:12</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22015"><pk_ticket>671223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:29:53</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22016"><pk_ticket>671241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:36:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22017"><pk_ticket>671264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:49:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22018"><pk_ticket>671265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:50:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22019"><pk_ticket>671270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:51:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22020"><pk_ticket>671286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>09:56:06</th_created><val_days_resolution>3.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22021"><pk_ticket>671309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>10:06:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22022"><pk_ticket>671313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>10:08:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22023"><pk_ticket>671324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>10:15:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22024"><pk_ticket>671330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>10:17:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LACIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22025"><pk_ticket>671354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>10:31:49</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22026"><pk_ticket>671419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>10:59:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA VINCULACIO MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22027"><pk_ticket>671447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>11:11:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22028"><pk_ticket>671473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>11:19:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA STT AGENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22029"><pk_ticket>671474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>11:19:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22030"><pk_ticket>671481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>11:22:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONSTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22031"><pk_ticket>671531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>11:45:20</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22032"><pk_ticket>671554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>11:58:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONSTRASENYA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22033"><pk_ticket>671569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>12:05:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR USUARI INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22034"><pk_ticket>671601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>12:18:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22035"><pk_ticket>671619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>12:24:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22036"><pk_ticket>671623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>12:27:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA FGC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22037"><pk_ticket>671734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>13:19:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22038"><pk_ticket>671754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>13:31:11</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22039"><pk_ticket>671757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>13:31:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22040"><pk_ticket>671783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>13:46:04</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22041"><pk_ticket>671814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>14:03:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22042"><pk_ticket>671819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>14:10:22</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22043"><pk_ticket>671822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>14:12:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22044"><pk_ticket>671839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>14:47:21</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22045"><pk_ticket>671840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>14:47:44</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22046"><pk_ticket>671841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>14:48:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC COMUNICACIO PREVIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22047"><pk_ticket>671863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>15:35:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22048"><pk_ticket>671864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>15:36:06</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22049"><pk_ticket>671866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>15:52:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONCORDANÇA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22050"><pk_ticket>671868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>15:56:06</th_created><val_days_resolution>4.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22051"><pk_ticket>671869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>15:58:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA CANVI TITULARITAT GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22052"><pk_ticket>671878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>16:21:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22053"><pk_ticket>671882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>16:24:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22054"><pk_ticket>671889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>16:38:59</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22055"><pk_ticket>671897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>16:47:58</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22056"><pk_ticket>671899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>16:49:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22057"><pk_ticket>671900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>16:58:38</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22058"><pk_ticket>671906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>17:09:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22059"><pk_ticket>671910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>17:10:07</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22060"><pk_ticket>671924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>17:37:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22061"><pk_ticket>671931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>17:56:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22062"><pk_ticket>671941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>18:15:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22063"><pk_ticket>671948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>18:27:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22064"><pk_ticket>671956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>18:37:36</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22065"><pk_ticket>671959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>18:45:35</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22066"><pk_ticket>671961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>18:52:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22067"><pk_ticket>672001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>19:49:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22068"><pk_ticket>672003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>19:51:12</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22069"><pk_ticket>672026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>21:16:09</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCEDIR USUARI INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22070"><pk_ticket>672030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-06T00:00:00</td_created><th_created>22:49:08</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22071"><pk_ticket>672044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>07:36:09</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARPA PLATJA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22072"><pk_ticket>672101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>09:08:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NOUNAT CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22073"><pk_ticket>672115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>09:18:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22074"><pk_ticket>672142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>09:27:06</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22075"><pk_ticket>672184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>09:47:06</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IRPF FACTURA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22076"><pk_ticket>672190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>09:49:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22077"><pk_ticket>672308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>10:34:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22078"><pk_ticket>672312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>10:37:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22079"><pk_ticket>672352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>10:55:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22080"><pk_ticket>672419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>11:14:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22081"><pk_ticket>672426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>11:19:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22082"><pk_ticket>672546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:10:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22083"><pk_ticket>672557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:15:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22084"><pk_ticket>672560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:17:50</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22085"><pk_ticket>672571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:21:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22086"><pk_ticket>672597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:30:08</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO ESDEVENIMENT SOSTENIBLE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22087"><pk_ticket>672612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:33:12</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIONS ICIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22088"><pk_ticket>672636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:41:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOC EXPEDIENT OBERT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22089"><pk_ticket>672661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>12:57:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22090"><pk_ticket>672689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>13:08:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22091"><pk_ticket>672714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>13:20:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22092"><pk_ticket>672742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>13:32:59</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22093"><pk_ticket>672761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>13:45:39</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22094"><pk_ticket>672771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>13:54:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22095"><pk_ticket>672804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>14:41:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22096"><pk_ticket>672814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>15:09:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22097"><pk_ticket>672828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>16:03:09</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22098"><pk_ticket>672846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>17:16:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22099"><pk_ticket>672847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>17:29:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT VULNERABILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22100"><pk_ticket>672856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>18:20:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22101"><pk_ticket>672861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>18:40:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22102"><pk_ticket>672864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>18:48:06</th_created><val_days_resolution>3.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22103"><pk_ticket>672869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-07T00:00:00</td_created><th_created>18:55:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22104"><pk_ticket>672919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-08T00:00:00</td_created><th_created>10:10:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA ESTACIONAMENT MUDANÇA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22105"><pk_ticket>672935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-08T00:00:00</td_created><th_created>20:15:07</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DRETS IMATGE CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22106"><pk_ticket>672975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-09T00:00:00</td_created><th_created>20:41:06</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22107"><pk_ticket>672984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>08:07:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22108"><pk_ticket>672989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>08:12:00</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCA ACCES USUARI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22109"><pk_ticket>672997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>08:30:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DEP OBJECTES PERDUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22110"><pk_ticket>673005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>08:43:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22111"><pk_ticket>673013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>08:56:09</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISPONIBILITAT CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22112"><pk_ticket>673046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:14:09</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22113"><pk_ticket>673050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:15:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22114"><pk_ticket>673069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:22:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22115"><pk_ticket>673115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:37:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22116"><pk_ticket>673125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:41:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22117"><pk_ticket>673139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:44:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22118"><pk_ticket>673172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:52:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22119"><pk_ticket>673182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>09:56:06</th_created><val_days_resolution>4.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22120"><pk_ticket>673196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:03:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22121"><pk_ticket>673200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:03:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22122"><pk_ticket>673213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:07:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CODI ACCES LLISTA ADMESOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22123"><pk_ticket>673282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:29:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22124"><pk_ticket>673285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:31:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22125"><pk_ticket>673288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:32:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22126"><pk_ticket>673331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:50:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22127"><pk_ticket>673337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>10:53:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22128"><pk_ticket>673367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>11:01:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22129"><pk_ticket>673442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>11:22:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT DISC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22130"><pk_ticket>673462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>11:26:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL SIMULACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22131"><pk_ticket>673500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>11:39:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22132"><pk_ticket>673529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>11:51:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBENCIO NEXT GENERATION</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22133"><pk_ticket>673535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>11:53:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22134"><pk_ticket>673570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:04:06</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22135"><pk_ticket>673598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:13:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22136"><pk_ticket>673629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:20:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22137"><pk_ticket>673673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:32:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ELECTRONIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22138"><pk_ticket>673684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:35:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22139"><pk_ticket>673756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:55:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22140"><pk_ticket>673764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>12:57:10</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22141"><pk_ticket>673769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:00:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22142"><pk_ticket>673771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:00:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEGUIMENT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22143"><pk_ticket>673842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:20:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASALS ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22144"><pk_ticket>673851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:23:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEI LOCAL OCUPACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22145"><pk_ticket>673870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:29:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22146"><pk_ticket>673880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:34:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22147"><pk_ticket>673887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:37:06</th_created><val_days_resolution>4.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA TREBALL CUINER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22148"><pk_ticket>673892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:38:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXES OFICINA CONSUMIDOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22149"><pk_ticket>673919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:50:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22150"><pk_ticket>673922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>13:51:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22151"><pk_ticket>673942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>14:02:19</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPSIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22152"><pk_ticket>673978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>14:42:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECCIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22153"><pk_ticket>673984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>14:54:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR ANUL.LACIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22154"><pk_ticket>674008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>15:27:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22155"><pk_ticket>674024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>16:17:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22156"><pk_ticket>674087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>18:21:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22157"><pk_ticket>674088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>18:29:37</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22158"><pk_ticket>674091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>18:32:19</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22159"><pk_ticket>674108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>19:07:09</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22160"><pk_ticket>674111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>19:18:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22161"><pk_ticket>674114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>19:29:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22162"><pk_ticket>674139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>21:08:06</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22163"><pk_ticket>674141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>21:09:06</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22164"><pk_ticket>674145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>21:32:06</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CURS ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22165"><pk_ticket>674149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-10T00:00:00</td_created><th_created>22:44:06</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22166"><pk_ticket>674164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>08:20:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI ACCES PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22167"><pk_ticket>674168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>08:30:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22168"><pk_ticket>674190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>09:02:09</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT DIFUNT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22169"><pk_ticket>674413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>10:40:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22170"><pk_ticket>674435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>10:50:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22171"><pk_ticket>674492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>11:10:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22172"><pk_ticket>674544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>11:27:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22173"><pk_ticket>674630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>11:59:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEL·LULA HABITABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22174"><pk_ticket>674710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>12:25:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22175"><pk_ticket>674717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>12:28:43</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22176"><pk_ticket>674767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>12:45:07</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22177"><pk_ticket>674802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>12:54:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CONCURS PESCA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22178"><pk_ticket>674830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>13:03:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTES PROVISIONALS INSCRIPCIONS EBM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22179"><pk_ticket>674861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>13:14:06</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22180"><pk_ticket>674872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>13:19:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22181"><pk_ticket>674887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>13:25:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22182"><pk_ticket>674901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>13:38:36</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22183"><pk_ticket>674937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:06:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22184"><pk_ticket>674939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:06:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22185"><pk_ticket>674940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:06:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22186"><pk_ticket>674967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:35:51</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22187"><pk_ticket>674972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:48:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME TECNIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22188"><pk_ticket>674975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:53:10</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22189"><pk_ticket>674977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>14:58:18</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22190"><pk_ticket>674994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>15:18:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA DE TREBALL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22191"><pk_ticket>674996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>15:21:14</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22192"><pk_ticket>675002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>15:35:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22193"><pk_ticket>675056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:09:11</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22194"><pk_ticket>675065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:24:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22195"><pk_ticket>675070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:35:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22196"><pk_ticket>675072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:35:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22197"><pk_ticket>675077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:45:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22198"><pk_ticket>675081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:57:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC RECLAMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22199"><pk_ticket>675084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>17:59:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22200"><pk_ticket>675087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>18:05:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC GOSSOS PERILLOSSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22201"><pk_ticket>675092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>18:18:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22202"><pk_ticket>675099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>18:32:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22203"><pk_ticket>675103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>18:36:20</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TITOL GRADUAT ESCOLAR</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22204"><pk_ticket>675116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>19:00:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22205"><pk_ticket>675118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>19:12:00</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22206"><pk_ticket>675124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>19:25:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BOTIGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22207"><pk_ticket>675145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-11T00:00:00</td_created><th_created>22:36:06</th_created><val_days_resolution>7.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT RESOLUCIO MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22208"><pk_ticket>675150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>08:10:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22209"><pk_ticket>675204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>09:14:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22210"><pk_ticket>675256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>09:35:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22211"><pk_ticket>675274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>09:40:13</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22212"><pk_ticket>675297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>09:51:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT LICITACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22213"><pk_ticket>675369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>10:24:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC RECURS MULTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22214"><pk_ticket>675384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>10:29:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22215"><pk_ticket>675415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>10:38:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO PRESSUPOST CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22216"><pk_ticket>675421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>10:41:20</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22217"><pk_ticket>675523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>11:23:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EBAS MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22218"><pk_ticket>675536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>11:28:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22219"><pk_ticket>675565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>11:38:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO CELEBRACIO MATRIMONI CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22220"><pk_ticket>675778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>13:04:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA ZONA BLAVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22221"><pk_ticket>675779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>13:05:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22222"><pk_ticket>675813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>13:20:30</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA APARCAMENT MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22223"><pk_ticket>675815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>13:20:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22224"><pk_ticket>675915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>14:15:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22225"><pk_ticket>675932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>14:36:07</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCRIPCIONS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22226"><pk_ticket>675933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>14:36:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22227"><pk_ticket>675957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>15:14:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22228"><pk_ticket>675969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>15:30:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22229"><pk_ticket>675976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>15:39:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22230"><pk_ticket>675977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>15:40:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22231"><pk_ticket>675979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>16:01:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22232"><pk_ticket>675984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>16:17:06</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22233"><pk_ticket>675985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>16:21:15</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCRIPCIONS</txt_summary><val_time_spent>34</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22234"><pk_ticket>676000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>17:02:12</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CDC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22235"><pk_ticket>676013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>17:23:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI ACCES PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22236"><pk_ticket>676018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>17:32:14</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA LLIC GUAL</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22237"><pk_ticket>676034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>18:17:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22238"><pk_ticket>676035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>18:21:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22239"><pk_ticket>676044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>18:49:22</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22240"><pk_ticket>676048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>19:01:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANS OCUPACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22241"><pk_ticket>676049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>19:04:15</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22242"><pk_ticket>676058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>19:26:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESTABLIR CONTRASENYA  PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22243"><pk_ticket>676060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>19:27:06</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22244"><pk_ticket>676064</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-12T00:00:00</td_created><th_created>19:35:29</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANS OCUPACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22245"><pk_ticket>676136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>08:42:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22246"><pk_ticket>676150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>08:51:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCSRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22247"><pk_ticket>676177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>09:15:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22248"><pk_ticket>676188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>09:20:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22249"><pk_ticket>676220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>09:33:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22250"><pk_ticket>676277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>10:00:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRA TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22251"><pk_ticket>676290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>10:07:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22252"><pk_ticket>676305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>10:14:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D'EN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22253"><pk_ticket>676312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>10:18:06</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCESSIBILITAT VEHICLE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22254"><pk_ticket>676340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>10:28:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IVTM ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22255"><pk_ticket>676396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>10:46:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22256"><pk_ticket>676445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>11:09:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22257"><pk_ticket>676480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>11:21:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22258"><pk_ticket>676502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>11:30:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECLAMACIO CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22259"><pk_ticket>676541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>11:51:10</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA TEMPORAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22260"><pk_ticket>676543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>11:51:52</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22261"><pk_ticket>676597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>12:11:41</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA ADREÇA VEHICLE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22262"><pk_ticket>676623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>12:23:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS AJUT ALIMENTS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22263"><pk_ticket>676629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>12:27:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22264"><pk_ticket>676686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>12:48:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22265"><pk_ticket>676698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>12:54:08</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22266"><pk_ticket>676715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>13:03:10</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22267"><pk_ticket>676846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>14:04:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22268"><pk_ticket>676855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>14:09:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22269"><pk_ticket>676886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>15:53:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MONITORA CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22270"><pk_ticket>676893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:02:06</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22271"><pk_ticket>676901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:20:12</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22272"><pk_ticket>676912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:30:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT RECURS MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22273"><pk_ticket>676914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:42:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22274"><pk_ticket>676915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:43:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22275"><pk_ticket>676917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:50:28</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22276"><pk_ticket>676919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:56:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22277"><pk_ticket>676920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>16:57:10</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22278"><pk_ticket>676937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>17:39:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22279"><pk_ticket>676939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>17:45:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL BONIF PENSIONISTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22280"><pk_ticket>676943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>17:49:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AFEGIR INFANT PERFIL INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22281"><pk_ticket>676948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>18:02:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22282"><pk_ticket>676955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>18:22:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22283"><pk_ticket>676958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>18:40:24</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO ACTIVITATS GENT GRAN</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22284"><pk_ticket>676965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>19:10:27</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO ACTIVITATS GENT GRAN</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22285"><pk_ticket>676972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>19:29:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS ACTIVITATS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22286"><pk_ticket>676978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-13T00:00:00</td_created><th_created>20:01:06</th_created><val_days_resolution>6.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22287"><pk_ticket>677081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>09:18:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOL CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22288"><pk_ticket>677087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>09:21:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO SOL ACTIVITAT ECONOMICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22289"><pk_ticket>677092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>09:22:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASALS ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22290"><pk_ticket>677096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>09:24:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SEGUIMENT TRAMITS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22291"><pk_ticket>677167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>09:48:41</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22292"><pk_ticket>677172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>09:49:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22293"><pk_ticket>677267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>10:30:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22294"><pk_ticket>677279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>10:36:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22295"><pk_ticket>677283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>10:38:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22296"><pk_ticket>677291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>10:41:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECEPCIO MAIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22297"><pk_ticket>677298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>10:46:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22298"><pk_ticket>677492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>12:07:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22299"><pk_ticket>677493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>12:07:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF CASALS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22300"><pk_ticket>677497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>12:10:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ITE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22301"><pk_ticket>677523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>12:20:06</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22302"><pk_ticket>677527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>12:21:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22303"><pk_ticket>677584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>12:55:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22304"><pk_ticket>677757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>13:59:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22305"><pk_ticket>677760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>14:03:20</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22306"><pk_ticket>677804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>16:15:07</th_created><val_days_resolution>4.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22307"><pk_ticket>677837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>18:05:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22308"><pk_ticket>677848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>18:48:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HABITATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22309"><pk_ticket>677852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>19:33:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22310"><pk_ticket>677855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-14T00:00:00</td_created><th_created>19:53:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22311"><pk_ticket>677882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-15T00:00:00</td_created><th_created>21:23:06</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANCEL RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22312"><pk_ticket>677890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-16T00:00:00</td_created><th_created>11:29:06</th_created><val_days_resolution>9.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAXA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22313"><pk_ticket>677904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-16T00:00:00</td_created><th_created>19:04:09</th_created><val_days_resolution>2.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22314"><pk_ticket>677908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-16T00:00:00</td_created><th_created>20:28:08</th_created><val_days_resolution>1.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA RECLAMACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22315"><pk_ticket>677920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>08:00:19</th_created><val_days_resolution>2.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA RECURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22316"><pk_ticket>677968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>08:47:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22317"><pk_ticket>677974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>08:53:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CURS NATACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22318"><pk_ticket>678024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>09:18:06</th_created><val_days_resolution>5.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIF REBUT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22319"><pk_ticket>678031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>09:21:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22320"><pk_ticket>678128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>09:57:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22321"><pk_ticket>678139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>10:00:19</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COST CANVI TITULARITAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22322"><pk_ticket>678145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>10:02:09</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22323"><pk_ticket>678205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>10:21:22</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU TAXA CANVI TITULARITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22324"><pk_ticket>678243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>10:32:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22325"><pk_ticket>678324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>10:57:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA PENSIONISTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22326"><pk_ticket>678331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>10:59:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA PENSIONISTA TRANSPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22327"><pk_ticket>678349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:05:09</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CELEBRACIO MATRIMONI CIVIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22328"><pk_ticket>678371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:14:16</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22329"><pk_ticket>678382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:17:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22330"><pk_ticket>678390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:21:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22331"><pk_ticket>678397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:22:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22332"><pk_ticket>678421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:29:06</th_created><val_days_resolution>14.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22333"><pk_ticket>678446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:39:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22334"><pk_ticket>678456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:43:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22335"><pk_ticket>678461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>11:44:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22336"><pk_ticket>678569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>12:30:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22337"><pk_ticket>678575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>12:32:06</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22338"><pk_ticket>678669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>13:00:15</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22339"><pk_ticket>678754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>13:29:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE ESPORTIU VELA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22340"><pk_ticket>678766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>13:35:40</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22341"><pk_ticket>678850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>14:33:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22342"><pk_ticket>678854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>14:40:08</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22343"><pk_ticket>678863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>14:58:34</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22344"><pk_ticket>678934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>17:19:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22345"><pk_ticket>678936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>17:21:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXCEPCIO AJUT EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22346"><pk_ticket>678960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:03:59</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22347"><pk_ticket>678961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:07:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22348"><pk_ticket>678963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:11:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22349"><pk_ticket>678973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:33:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22350"><pk_ticket>678974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:39:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD PLANOL VIVENDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22351"><pk_ticket>678975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:39:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22352"><pk_ticket>678982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>18:56:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22353"><pk_ticket>678992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>19:29:15</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22354"><pk_ticket>678994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>19:35:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22355"><pk_ticket>679006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-17T00:00:00</td_created><th_created>20:53:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22356"><pk_ticket>679031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>08:13:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22357"><pk_ticket>679040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>08:31:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22358"><pk_ticket>679072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>08:59:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22359"><pk_ticket>679147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>09:32:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22360"><pk_ticket>679189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>09:45:08</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22361"><pk_ticket>679191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>09:46:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22362"><pk_ticket>679201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>09:50:00</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSMISSIO GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22363"><pk_ticket>679246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>10:09:15</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22364"><pk_ticket>679259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>10:13:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22365"><pk_ticket>679317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>10:31:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="22366"><pk_ticket>679339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>10:38:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22367"><pk_ticket>679364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>10:45:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22368"><pk_ticket>679444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>11:11:09</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22369"><pk_ticket>679479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>11:22:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22370"><pk_ticket>679569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>11:54:08</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO HISTORIC COLECTIU TERCER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22371"><pk_ticket>679588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:03:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DNI COMPULSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22372"><pk_ticket>679596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:07:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22373"><pk_ticket>679600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:08:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE ELECTORNIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22374"><pk_ticket>679631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:22:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA SENSE DOMICILI FIX</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22375"><pk_ticket>679634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:24:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22376"><pk_ticket>679647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2024-06-18T00:00:00</td_created><th_created>12:29:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22377"><pk_ticket>679648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:29:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA OCUPACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22378"><pk_ticket>679695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:44:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22379"><pk_ticket>679703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:47:09</th_created><val_days_resolution>16.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES REGISTRE GENERAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22380"><pk_ticket>679723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>12:53:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="22381"><pk_ticket>679766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>13:12:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AGENCIA TRIBUTARIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22382"><pk_ticket>679777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>13:20:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OBERT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22383"><pk_ticket>679828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>13:47:17</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CPADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22384"><pk_ticket>679841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>13:55:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA TALL CARRER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22385"><pk_ticket>679846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>13:56:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22386"><pk_ticket>679872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>14:43:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22387"><pk_ticket>679877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>14:52:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22388"><pk_ticket>679879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>14:54:06</th_created><val_days_resolution>9.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22389"><pk_ticket>679884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>14:59:06</th_created><val_days_resolution>9.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22390"><pk_ticket>679903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>15:44:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22391"><pk_ticket>679910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>16:07:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22392"><pk_ticket>679911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>16:15:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22393"><pk_ticket>679929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>16:46:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22394"><pk_ticket>679939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>17:04:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22395"><pk_ticket>679941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>17:06:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CLASES ACTIVITATS ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22396"><pk_ticket>679950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>17:17:05</th_created><val_days_resolution>10.75</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22397"><pk_ticket>679959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>17:35:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22398"><pk_ticket>679962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>17:46:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22399"><pk_ticket>679969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>17:58:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22400"><pk_ticket>679980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>18:27:14</th_created><val_days_resolution>2.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22401"><pk_ticket>679998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>19:11:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22402"><pk_ticket>680000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>19:12:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22403"><pk_ticket>680006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>19:26:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22404"><pk_ticket>680008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>19:28:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REVETLLA ST JOAN</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22405"><pk_ticket>680024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-18T00:00:00</td_created><th_created>20:28:09</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22406"><pk_ticket>680055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>08:10:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGOA CASES EN PUIG</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22407"><pk_ticket>680064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>08:22:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22408"><pk_ticket>680065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>08:23:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22409"><pk_ticket>680071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>08:37:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22410"><pk_ticket>680075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>08:45:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL SAGNIER 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22411"><pk_ticket>680201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>09:57:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLUB VELA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22412"><pk_ticket>680220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>10:01:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22413"><pk_ticket>680236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>10:04:11</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22414"><pk_ticket>680248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>10:08:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22415"><pk_ticket>680389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>10:58:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22416"><pk_ticket>680513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>11:46:05</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22417"><pk_ticket>680540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>11:54:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22418"><pk_ticket>680542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>11:56:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22419"><pk_ticket>680608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>12:19:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22420"><pk_ticket>680616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>12:22:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22421"><pk_ticket>680628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>12:27:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VIDA LABORAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22422"><pk_ticket>680666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>12:42:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22423"><pk_ticket>680679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>12:47:06</th_created><val_days_resolution>1.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTAL·LACIO AIRE ACONDICIONAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22424"><pk_ticket>680685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>12:49:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22425"><pk_ticket>680798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>13:33:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22426"><pk_ticket>680815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>13:42:05</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INFORME</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22427"><pk_ticket>680878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>14:57:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22428"><pk_ticket>680897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>15:33:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA INSTAL AIRE ACONDICIONAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22429"><pk_ticket>680898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>15:38:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REVETLLA ST JOAN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22430"><pk_ticket>680906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>15:59:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22431"><pk_ticket>680933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>17:41:33</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22432"><pk_ticket>680937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>17:55:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL TAXA CENS ANIMAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22433"><pk_ticket>680939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>18:00:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIPLOMA E.S.O</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22434"><pk_ticket>680949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>18:22:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22435"><pk_ticket>680952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>18:32:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU ADMINISTRATIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22436"><pk_ticket>680955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>18:38:32</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22437"><pk_ticket>680959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>19:04:10</th_created><val_days_resolution>1.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO CV</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22438"><pk_ticket>680963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-19T00:00:00</td_created><th_created>19:15:11</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO ARTISTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22439"><pk_ticket>681083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>09:35:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22440"><pk_ticket>681136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:01:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA MENOR PLAQUES SOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22441"><pk_ticket>681137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:01:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMNITAR INSCRIPCIO ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22442"><pk_ticket>681138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:02:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA SAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22443"><pk_ticket>681140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:03:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22444"><pk_ticket>681143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:04:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NUM EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22445"><pk_ticket>681189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:28:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA FACTURA RECTIFICATIVA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22446"><pk_ticket>681192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:30:55</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22447"><pk_ticket>681240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:51:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA SAC RUNES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22448"><pk_ticket>681248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>10:53:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22449"><pk_ticket>681495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>12:34:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22450"><pk_ticket>681514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>12:40:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22451"><pk_ticket>681542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>12:54:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22452"><pk_ticket>681550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>12:57:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTA DOC SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22453"><pk_ticket>681569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>13:06:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERMIS MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22454"><pk_ticket>681589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>13:17:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22455"><pk_ticket>681612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>13:31:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22456"><pk_ticket>681622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>13:36:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22457"><pk_ticket>681638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>13:44:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22458"><pk_ticket>681672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>14:11:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22459"><pk_ticket>681674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>14:14:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAVE PIN</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22460"><pk_ticket>681684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>14:31:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22461"><pk_ticket>681697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>15:01:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22462"><pk_ticket>681708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>15:42:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22463"><pk_ticket>681736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>17:20:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22464"><pk_ticket>681743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>17:36:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA RESERVA ESTACIONAMENT MUDANÇA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="22465"><pk_ticket>681769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>18:23:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22466"><pk_ticket>681772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>18:25:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INFORME URBANISTIC ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22467"><pk_ticket>681777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-20T00:00:00</td_created><th_created>18:40:55</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22468"><pk_ticket>681825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>06:57:06</th_created><val_days_resolution>7.36</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22469"><pk_ticket>681827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>07:03:07</th_created><val_days_resolution>1.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO INSCRIPCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22470"><pk_ticket>681883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>09:15:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22471"><pk_ticket>681893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>09:19:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITATS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22472"><pk_ticket>681896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>09:21:21</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 2024</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22473"><pk_ticket>681901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>09:22:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL.LAR ACTIVITAT ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22474"><pk_ticket>681942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>09:45:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22475"><pk_ticket>681947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>09:47:42</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22476"><pk_ticket>681981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>10:09:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRES PRESENTATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22477"><pk_ticket>681994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>10:16:16</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITATS ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22478"><pk_ticket>682051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>10:40:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22479"><pk_ticket>682080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>10:50:10</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA TRANSIT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22480"><pk_ticket>682095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>10:54:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22481"><pk_ticket>682116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>11:01:45</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AL·LEGACIO MULTA</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22482"><pk_ticket>682124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>11:05:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22483"><pk_ticket>682145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>11:16:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL BAIXA COMPANYIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22484"><pk_ticket>682149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>11:18:06</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO MILLORA ACCESSIBILITAT ESTABLIMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22485"><pk_ticket>682179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>11:31:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22486"><pk_ticket>682249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:02:09</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22487"><pk_ticket>682251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:03:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22488"><pk_ticket>682254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:05:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISOS PROTECCIÓ OFICIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22489"><pk_ticket>682272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:12:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO COMERÇ</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22490"><pk_ticket>682283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:18:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22491"><pk_ticket>682305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:28:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22492"><pk_ticket>682356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:52:13</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22493"><pk_ticket>682359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>12:53:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL INCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22494"><pk_ticket>682376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>13:00:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO CASAL ESTIU 2024</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22495"><pk_ticket>682397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>13:10:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22496"><pk_ticket>682407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>13:15:55</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22497"><pk_ticket>682411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>13:17:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA AGENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22498"><pk_ticket>682475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>13:55:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22499"><pk_ticket>682488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>14:06:34</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA AGENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22500"><pk_ticket>682502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>15:00:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CESSIO ESPAI MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22501"><pk_ticket>682503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>15:04:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22502"><pk_ticket>682505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>15:05:10</th_created><val_days_resolution>16.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMPLIR PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22503"><pk_ticket>682509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>15:22:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22504"><pk_ticket>682511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>15:32:06</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22505"><pk_ticket>682536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>17:21:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22506"><pk_ticket>682537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>17:27:03</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22507"><pk_ticket>682539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-21T00:00:00</td_created><th_created>17:38:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA DENUNCIA CONSUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22508"><pk_ticket>682627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-24T00:00:00</td_created><th_created>14:44:21</th_created><val_days_resolution>7.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTORITZACIO CIRCULACIO VEHICLE PESAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22509"><pk_ticket>682648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>08:19:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22510"><pk_ticket>682682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:01:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22511"><pk_ticket>682718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:22:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22512"><pk_ticket>682724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:24:13</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22513"><pk_ticket>682725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:24:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBERTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22514"><pk_ticket>682742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:32:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22515"><pk_ticket>682776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:47:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT TRAMIT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22516"><pk_ticket>682786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:51:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22517"><pk_ticket>682800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>09:57:05</th_created><val_days_resolution>1.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFIACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22518"><pk_ticket>682826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:06:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22519"><pk_ticket>682833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:09:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22520"><pk_ticket>682836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:10:42</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22521"><pk_ticket>682856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:15:34</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22522"><pk_ticket>682863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:18:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INFORME URBANISTIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22523"><pk_ticket>682889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:29:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22524"><pk_ticket>682904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:36:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22525"><pk_ticket>682919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:41:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22526"><pk_ticket>682933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:45:08</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT CASAL</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22527"><pk_ticket>682939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>10:47:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22528"><pk_ticket>683001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>11:13:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22529"><pk_ticket>683125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>11:53:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22530"><pk_ticket>683172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>12:11:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22531"><pk_ticket>683186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>12:17:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22532"><pk_ticket>683220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>12:29:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22533"><pk_ticket>683234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>12:35:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22534"><pk_ticket>683242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>12:37:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT VOT ELECTORAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22535"><pk_ticket>683360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>13:15:07</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INF HABITATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22536"><pk_ticket>683361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>13:15:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22537"><pk_ticket>683397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>13:31:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22538"><pk_ticket>683421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>13:36:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22539"><pk_ticket>683435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>13:42:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE LLICENCIA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22540"><pk_ticket>683489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>14:10:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO ASSABENTAT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22541"><pk_ticket>683525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>15:09:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22542"><pk_ticket>683559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>16:08:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22543"><pk_ticket>683561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>16:10:09</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22544"><pk_ticket>683562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>16:13:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22545"><pk_ticket>683580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>16:48:12</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22546"><pk_ticket>683586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>17:03:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IMPOST C02</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22547"><pk_ticket>683588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>17:05:07</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22548"><pk_ticket>683590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>17:08:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22549"><pk_ticket>683591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>17:13:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22550"><pk_ticket>683617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>17:57:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONSTRASENYA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22551"><pk_ticket>683650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>18:47:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22552"><pk_ticket>683660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>19:04:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR CLAU ACEES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22553"><pk_ticket>683663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>19:09:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22554"><pk_ticket>683669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>19:25:10</th_created><val_days_resolution>1.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT EMPADRONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22555"><pk_ticket>683672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>19:38:05</th_created><val_days_resolution>7.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22556"><pk_ticket>683673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-25T00:00:00</td_created><th_created>19:39:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22557"><pk_ticket>683711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>08:03:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22558"><pk_ticket>683715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>08:14:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22559"><pk_ticket>683802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>09:27:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22560"><pk_ticket>683808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>09:29:41</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22561"><pk_ticket>683813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>09:30:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22562"><pk_ticket>683820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>09:33:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BAIXA CEM ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22563"><pk_ticket>683936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>10:22:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERCIO CONTRASENYA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22564"><pk_ticket>683947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>10:27:06</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEDULA HABITABILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22565"><pk_ticket>683971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>10:32:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22566"><pk_ticket>683992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>10:41:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22567"><pk_ticket>684081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>11:15:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22568"><pk_ticket>684097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>11:23:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22569"><pk_ticket>684130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>11:36:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT REAGRUPACIO FAMILIAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22570"><pk_ticket>684139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>11:41:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22571"><pk_ticket>684167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>11:50:07</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22572"><pk_ticket>684231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:09:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22573"><pk_ticket>684254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:16:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22574"><pk_ticket>684281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:28:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22575"><pk_ticket>684339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:46:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT IBI</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22576"><pk_ticket>684347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:48:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22577"><pk_ticket>684360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:51:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22578"><pk_ticket>684366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>12:53:08</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22579"><pk_ticket>684510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>13:43:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22580"><pk_ticket>684555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>14:27:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22581"><pk_ticket>684560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>14:36:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22582"><pk_ticket>684561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>14:39:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22583"><pk_ticket>684564</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>14:52:07</th_created><val_days_resolution>1.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22584"><pk_ticket>684570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>15:05:07</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22585"><pk_ticket>684571</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>15:11:43</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT INSCRIPCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22586"><pk_ticket>684594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>16:32:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22587"><pk_ticket>684613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>17:10:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22588"><pk_ticket>684627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>17:40:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22589"><pk_ticket>684628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>17:44:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22590"><pk_ticket>684631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>17:50:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22591"><pk_ticket>684653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>18:38:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22592"><pk_ticket>684660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>18:56:41</th_created><val_days_resolution>2.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BECA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22593"><pk_ticket>684668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>19:12:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22594"><pk_ticket>684673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>19:15:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22595"><pk_ticket>684674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>19:19:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22596"><pk_ticket>684678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>19:37:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22597"><pk_ticket>684689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>20:00:14</th_created><val_days_resolution>4.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22598"><pk_ticket>684693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-26T00:00:00</td_created><th_created>20:27:05</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXEMPCIO IVTM</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22599"><pk_ticket>684806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>09:37:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASALS ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22600"><pk_ticket>684808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>09:40:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22601"><pk_ticket>684868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>10:09:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA USUARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22602"><pk_ticket>684903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>10:22:37</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22603"><pk_ticket>684938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>10:37:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22604"><pk_ticket>684959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>10:45:11</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA PARC NOU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22605"><pk_ticket>684977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>10:57:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULADOR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22606"><pk_ticket>685006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:09:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIGNATURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22607"><pk_ticket>685019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:17:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTA MAJOR EL PRAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22608"><pk_ticket>685039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:25:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA PADRO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22609"><pk_ticket>685059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:31:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ZONA VERDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22610"><pk_ticket>685066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:35:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22611"><pk_ticket>685084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:40:06</th_created><val_days_resolution>3.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22612"><pk_ticket>685089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:41:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22613"><pk_ticket>685093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>11:43:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22614"><pk_ticket>685221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>12:42:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22615"><pk_ticket>685255</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>12:57:04</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22616"><pk_ticket>685293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>13:17:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22617"><pk_ticket>685321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>13:37:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22618"><pk_ticket>685366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>13:58:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22619"><pk_ticket>685394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>14:28:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBERTURA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22620"><pk_ticket>685407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>15:03:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22621"><pk_ticket>685418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>15:28:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22622"><pk_ticket>685421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>15:35:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22623"><pk_ticket>685423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>15:43:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22624"><pk_ticket>685426</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>15:46:47</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOCUMENT</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22625"><pk_ticket>685429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>15:55:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22626"><pk_ticket>685465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>17:34:05</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22627"><pk_ticket>685470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>17:49:02</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22628"><pk_ticket>685486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>18:50:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22629"><pk_ticket>685511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-27T00:00:00</td_created><th_created>20:52:05</th_created><val_days_resolution>8.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22630"><pk_ticket>685572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>09:16:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22631"><pk_ticket>685633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>09:50:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO AIGUA RENOVACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22632"><pk_ticket>685693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>10:20:28</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22633"><pk_ticket>685694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>10:21:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT SUBVENCIO PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22634"><pk_ticket>685696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>10:22:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22635"><pk_ticket>685710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>10:29:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22636"><pk_ticket>685746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>10:45:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22637"><pk_ticket>685767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>10:57:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIF SUBVENCIONS PER PERSONES JURIDIQUES I ENTITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22638"><pk_ticket>685836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>11:35:24</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REBUT CASALS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22639"><pk_ticket>685861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>11:46:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REBUT CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22640"><pk_ticket>685908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:08:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22641"><pk_ticket>685924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:13:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTORITZACIONS SORTIDES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22642"><pk_ticket>685926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:14:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22643"><pk_ticket>685934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:18:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22644"><pk_ticket>685949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:25:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22645"><pk_ticket>685981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:41:54</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22646"><pk_ticket>685996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>12:52:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS ASSISTENTA SOCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22647"><pk_ticket>686109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>13:40:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22648"><pk_ticket>686116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>13:48:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22649"><pk_ticket>686129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>14:11:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22650"><pk_ticket>686136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>14:28:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22651"><pk_ticket>686150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>15:08:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22652"><pk_ticket>686156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>15:40:09</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22653"><pk_ticket>686169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>16:49:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIIFCAT LITRAL MATRIMONI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22654"><pk_ticket>686173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>17:12:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22655"><pk_ticket>686189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>18:14:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22656"><pk_ticket>686194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-28T00:00:00</td_created><th_created>18:27:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22657"><pk_ticket>686219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-29T00:00:00</td_created><th_created>10:31:06</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI NOU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22658"><pk_ticket>686233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-29T00:00:00</td_created><th_created>17:14:08</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22659"><pk_ticket>686235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-06-29T00:00:00</td_created><th_created>17:24:08</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22660"><pk_ticket>686283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>08:23:05</th_created><val_days_resolution>2.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE PSICOLOGIA CASES PUIG</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22661"><pk_ticket>686409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>09:37:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO DADES BANCARIES SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22662"><pk_ticket>686417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>09:41:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22663"><pk_ticket>686464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>09:56:18</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22664"><pk_ticket>686468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>09:57:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22665"><pk_ticket>686491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>10:05:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22666"><pk_ticket>686492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>10:06:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22667"><pk_ticket>686501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>10:09:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22668"><pk_ticket>686516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>10:13:08</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROPOSTA SUGGERIMENT ESTAT PLATJA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22669"><pk_ticket>686654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>10:59:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22670"><pk_ticket>686668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>11:04:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC CANVI NOM MERCAT SANT COSME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22671"><pk_ticket>686782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>11:36:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22672"><pk_ticket>686815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>11:45:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22673"><pk_ticket>686856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>11:57:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22674"><pk_ticket>686867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:01:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22675"><pk_ticket>686884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:07:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PASSAREL·LA PAGAMENT INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22676"><pk_ticket>686940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:26:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22677"><pk_ticket>686945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:27:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI AJUNATMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22678"><pk_ticket>686972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:36:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXEMPCIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22679"><pk_ticket>687007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:48:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22680"><pk_ticket>687020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>12:53:44</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22681"><pk_ticket>687097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>13:23:06</th_created><val_days_resolution>3.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22682"><pk_ticket>687182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>14:06:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MEDI AMBIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22683"><pk_ticket>687200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>14:19:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22684"><pk_ticket>687229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>14:43:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT EXAMEN PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22685"><pk_ticket>687242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>15:18:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CANVI TITULARITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22686"><pk_ticket>687270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>16:17:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22687"><pk_ticket>687278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>16:47:20</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC SUBVENCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22688"><pk_ticket>687279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>16:47:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIRECCIO OFICINA FAMILAI I BENESTAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22689"><pk_ticket>687294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>17:01:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22690"><pk_ticket>687316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>17:54:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22691"><pk_ticket>687318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>17:58:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTO REPRESENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22692"><pk_ticket>687353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>19:32:14</th_created><val_days_resolution>10.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOCUMENTACIO SIGNADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22693"><pk_ticket>687354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-01T00:00:00</td_created><th_created>19:36:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22694"><pk_ticket>687395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>07:37:05</th_created><val_days_resolution>3.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22695"><pk_ticket>687402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>08:09:34</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22696"><pk_ticket>687405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>08:16:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22697"><pk_ticket>687407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>08:23:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT DUPLICAT CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22698"><pk_ticket>687409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>08:27:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO DNI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22699"><pk_ticket>687427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>08:43:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTVIITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22700"><pk_ticket>687445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>08:58:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EBAS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22701"><pk_ticket>687523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>09:41:07</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22702"><pk_ticket>687590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>10:10:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22703"><pk_ticket>687606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>10:16:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22704"><pk_ticket>687670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>10:40:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTE CONTROL MEDIA AMBIENT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22705"><pk_ticket>687727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>11:05:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22706"><pk_ticket>687757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>11:20:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE MATERIA ALIMENTARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22707"><pk_ticket>687988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>12:50:17</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22708"><pk_ticket>688125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>13:43:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS NATACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22709"><pk_ticket>688159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>14:07:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA PERFIL USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22710"><pk_ticket>688212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>16:02:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22711"><pk_ticket>688242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>16:59:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22712"><pk_ticket>688246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>17:13:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22713"><pk_ticket>688248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>17:14:05</th_created><val_days_resolution>9.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22714"><pk_ticket>688261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>17:50:10</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEIXALLERIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22715"><pk_ticket>688267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>17:57:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22716"><pk_ticket>688291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-02T00:00:00</td_created><th_created>19:22:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22717"><pk_ticket>688331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>07:19:08</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22718"><pk_ticket>688339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>08:26:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LICITACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22719"><pk_ticket>688341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>08:27:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES DE'N PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22720"><pk_ticket>688342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>08:28:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22721"><pk_ticket>688373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>09:09:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS TS MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22722"><pk_ticket>688534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>10:19:39</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES D'EN PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22723"><pk_ticket>688584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>10:39:52</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT SOL·LICITUD</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22724"><pk_ticket>688635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>10:54:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22725"><pk_ticket>688664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22726"><pk_ticket>688674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>11:07:44</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL VIDEO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22727"><pk_ticket>688693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>11:13:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTREVISTA PALMIRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22728"><pk_ticket>688707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>11:20:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22729"><pk_ticket>688720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>11:23:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA ACTIVITAT MUNICIPAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22730"><pk_ticket>688739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>11:28:06</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22731"><pk_ticket>688916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>12:41:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT MATRIMONI CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22732"><pk_ticket>689183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>16:18:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22733"><pk_ticket>689189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>16:32:06</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22734"><pk_ticket>689237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-03T00:00:00</td_created><th_created>18:34:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ACTIVITATS ESTIU 24</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22735"><pk_ticket>689308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>08:58:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22736"><pk_ticket>689405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>09:54:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22737"><pk_ticket>689439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>10:13:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22738"><pk_ticket>689532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>10:57:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22739"><pk_ticket>689540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>11:03:06</th_created><val_days_resolution>3.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22740"><pk_ticket>689575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>11:25:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22741"><pk_ticket>689602</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>11:47:48</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22742"><pk_ticket>689618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>11:55:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22743"><pk_ticket>689762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>13:13:09</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22744"><pk_ticket>689768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>13:15:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22745"><pk_ticket>689784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>13:30:09</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA FIRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22746"><pk_ticket>689858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>14:25:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22747"><pk_ticket>689867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>14:39:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSELLER SANITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22748"><pk_ticket>689870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>14:45:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSELLER SANITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22749"><pk_ticket>689872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>14:47:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22750"><pk_ticket>689911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>16:02:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22751"><pk_ticket>689912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>16:02:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22752"><pk_ticket>689938</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>17:58:48</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO CONTACTE MENOR</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22753"><pk_ticket>689941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-04T00:00:00</td_created><th_created>18:00:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO CONTRACTACIO PERSONES ATUR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22754"><pk_ticket>690009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>08:59:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22755"><pk_ticket>690025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>09:09:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOCUMENTACIO LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22756"><pk_ticket>690083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>09:52:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22757"><pk_ticket>690236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>11:25:11</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT PERMIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22758"><pk_ticket>690315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>12:04:08</th_created><val_days_resolution>4.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI PERFIL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22759"><pk_ticket>690338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>12:15:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22760"><pk_ticket>690451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>13:03:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22761"><pk_ticket>690478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>13:16:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22762"><pk_ticket>690494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>13:27:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22763"><pk_ticket>690551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>14:11:19</th_created><val_days_resolution>41.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT DUPLICAT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22764"><pk_ticket>690573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>14:42:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLAÇA MONITOR ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22765"><pk_ticket>690576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>14:46:17</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT PISCINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22766"><pk_ticket>690577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>14:47:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22767"><pk_ticket>690604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>17:10:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PETICIO ESPAI MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22768"><pk_ticket>690616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-05T00:00:00</td_created><th_created>18:42:23</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESSUPOST</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22769"><pk_ticket>690653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-06T00:00:00</td_created><th_created>18:00:14</th_created><val_days_resolution>9.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXPEDIENT MATRIMONI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22770"><pk_ticket>690702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>08:12:07</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA RYANAIR</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22771"><pk_ticket>690713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>08:32:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI NOM SANT COSME</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22772"><pk_ticket>690818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>09:34:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS RECORDATORI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22773"><pk_ticket>690888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>10:06:43</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22774"><pk_ticket>690940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>10:29:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22775"><pk_ticket>690951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>10:35:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARQUITECTE URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22776"><pk_ticket>690986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>10:51:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22777"><pk_ticket>691030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:08:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22778"><pk_ticket>691046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:13:05</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22779"><pk_ticket>691060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:16:06</th_created><val_days_resolution>2.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22780"><pk_ticket>691107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:34:07</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22781"><pk_ticket>691115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:36:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS SOCIALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22782"><pk_ticket>691126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:39:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22783"><pk_ticket>691135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>11:43:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TREBALLADORA SOCIAL ASSIGNACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22784"><pk_ticket>691194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>12:08:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BAIXA CURS PISCINA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22785"><pk_ticket>691227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>12:18:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLIC ALTA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22786"><pk_ticket>691287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>12:42:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22787"><pk_ticket>691303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>12:47:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DEPARTAMENT ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22788"><pk_ticket>691330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>12:56:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22789"><pk_ticket>691337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>12:58:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22790"><pk_ticket>691378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>13:15:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22791"><pk_ticket>691403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>13:24:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU MEDIOAMBIENTAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22792"><pk_ticket>691562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>16:53:06</th_created><val_days_resolution>10.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI DGT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22793"><pk_ticket>691563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>16:55:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22794"><pk_ticket>691565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>16:58:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO ANOMALIA EDIFICI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22795"><pk_ticket>691583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>17:19:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PORTES COMUNITAT VEINS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22796"><pk_ticket>691586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>17:26:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22797"><pk_ticket>691602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>18:41:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22798"><pk_ticket>691616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>19:36:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA RENTADORA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22799"><pk_ticket>691618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-08T00:00:00</td_created><th_created>19:44:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI FORMULARI SOL·LICITUD</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22800"><pk_ticket>691656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>08:11:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22801"><pk_ticket>691692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>09:02:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22802"><pk_ticket>691770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>09:48:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22803"><pk_ticket>691822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>10:14:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22804"><pk_ticket>691868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>10:39:09</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO PRATEMPREN INICI NOVA ACTIVITAT ECONOMICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22805"><pk_ticket>691912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>10:53:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22806"><pk_ticket>691953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>11:12:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT MILLOR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22807"><pk_ticket>691980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>11:25:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO JUSTIFICANT PAGAMENT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22808"><pk_ticket>691985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>11:27:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT MILLOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22809"><pk_ticket>692033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>11:46:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VARIACIO IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22810"><pk_ticket>692073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>12:02:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22811"><pk_ticket>692076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>12:05:07</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22812"><pk_ticket>692283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>13:22:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22813"><pk_ticket>692329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>13:58:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT MILLOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22814"><pk_ticket>692346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>14:27:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DELICTES SEXUALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22815"><pk_ticket>692360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>14:46:06</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PAGAMENT IVTM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22816"><pk_ticket>692396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>15:49:06</th_created><val_days_resolution>6.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22817"><pk_ticket>692406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>16:14:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT MILLOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22818"><pk_ticket>692407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>16:16:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA  CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22819"><pk_ticket>692417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>16:31:31</th_created><val_days_resolution>5.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT MILLOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22820"><pk_ticket>692425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>17:19:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22821"><pk_ticket>692447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>18:27:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL VELA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22822"><pk_ticket>692457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-09T00:00:00</td_created><th_created>18:56:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RETIRADA FANAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22823"><pk_ticket>692489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>08:23:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22824"><pk_ticket>692527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>09:09:10</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22825"><pk_ticket>692561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>09:31:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT RECLAMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22826"><pk_ticket>692577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>09:43:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA REQUERIMENT GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22827"><pk_ticket>692629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>10:05:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22828"><pk_ticket>692653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>10:17:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC SUBVENCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22829"><pk_ticket>692694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>10:37:31</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC SUBVENCIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22830"><pk_ticket>692753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>11:02:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22831"><pk_ticket>692789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>11:18:07</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ITE EDIFICIS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22832"><pk_ticket>692859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>11:54:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22833"><pk_ticket>692933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>12:26:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22834"><pk_ticket>692960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>12:36:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA PROGRAMA FACTURA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22835"><pk_ticket>692977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>12:44:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD CONSTRUCTOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22836"><pk_ticket>693011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>12:57:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22837"><pk_ticket>693038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>13:19:10</th_created><val_days_resolution>0.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS APARCAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22838"><pk_ticket>693120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>14:51:06</th_created><val_days_resolution>7.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22839"><pk_ticket>693139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>15:40:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TELF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22840"><pk_ticket>693154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>16:16:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22841"><pk_ticket>693201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>18:39:05</th_created><val_days_resolution>8.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA SERVEI AUTOBUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22842"><pk_ticket>693202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>18:39:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22843"><pk_ticket>693208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-10T00:00:00</td_created><th_created>18:50:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22844"><pk_ticket>693241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>08:08:05</th_created><val_days_resolution>3.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OMIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22845"><pk_ticket>693262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>08:49:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22846"><pk_ticket>693269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>08:58:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22847"><pk_ticket>693327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>09:28:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22848"><pk_ticket>693347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>09:35:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22849"><pk_ticket>693408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>10:11:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS REPOSICIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22850"><pk_ticket>693415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>10:14:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBTENCIO DISTINTIU ZONA RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22851"><pk_ticket>693422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>10:17:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONFIRM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22852"><pk_ticket>693424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>10:19:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONFIRM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22853"><pk_ticket>693444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>10:30:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22854"><pk_ticket>693461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>10:40:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22855"><pk_ticket>693533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>11:10:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22856"><pk_ticket>693652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>12:08:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22857"><pk_ticket>693729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>12:44:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22858"><pk_ticket>693746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>12:51:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROGRAMA FACTURES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22859"><pk_ticket>693767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:02:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC SUBVENCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22860"><pk_ticket>693774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:07:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TELF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22861"><pk_ticket>693801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:17:42</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MBL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22862"><pk_ticket>693848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:41:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="22863"><pk_ticket>693856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:47:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AGENT EVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22864"><pk_ticket>693860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:50:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC SUBVENCIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22865"><pk_ticket>693862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:52:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22866"><pk_ticket>693866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>13:54:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC SUBVENCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="22867"><pk_ticket>693880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>14:03:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22868"><pk_ticket>693883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>14:10:08</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO RECLAMACIO DENUNCIA</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22869"><pk_ticket>693891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>14:18:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA CERTIFICAT COLLECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22870"><pk_ticket>693938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>2</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>16:05:10</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22871"><pk_ticket>693975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>17:59:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22872"><pk_ticket>693976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-11T00:00:00</td_created><th_created>18:01:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MEDIACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22873"><pk_ticket>694108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>09:44:30</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SOLICITAR PREU JUST</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22874"><pk_ticket>694139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>10:08:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22875"><pk_ticket>694140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>10:08:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22876"><pk_ticket>694161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>10:24:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22877"><pk_ticket>694166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>10:25:13</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22878"><pk_ticket>694267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>11:21:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTORNIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22879"><pk_ticket>694281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>11:25:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22880"><pk_ticket>694304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>11:33:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22881"><pk_ticket>694332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>11:47:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22882"><pk_ticket>694414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>12:29:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22883"><pk_ticket>694420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>12:32:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22884"><pk_ticket>694423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>12:33:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22885"><pk_ticket>694471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>12:54:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL FNMT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22886"><pk_ticket>694523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>13:19:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22887"><pk_ticket>694533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>13:28:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22888"><pk_ticket>694544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>13:35:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA PREINSCRIPCIO 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22889"><pk_ticket>694548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>13:37:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADMISIO INSCRIPCIO ESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22890"><pk_ticket>694591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>14:35:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FUNCIONAMENT DUTXES PLATJA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22891"><pk_ticket>694598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>14:55:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22892"><pk_ticket>694611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>16:16:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22893"><pk_ticket>694627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>17:25:09</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS TERRASSA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22894"><pk_ticket>694655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>19:12:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS ESTIU 24</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22895"><pk_ticket>694679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-12T00:00:00</td_created><th_created>21:19:09</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO EXPOSICIO COL·LECTIVA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22896"><pk_ticket>694689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-13T00:00:00</td_created><th_created>12:33:07</th_created><val_days_resolution>6.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22897"><pk_ticket>694693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-13T00:00:00</td_created><th_created>15:17:09</th_created><val_days_resolution>6.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22898"><pk_ticket>694713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>02:28:06</th_created><val_days_resolution>6.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22899"><pk_ticket>694758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>08:51:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT PILATES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22900"><pk_ticket>694759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>08:54:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS CEM ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22901"><pk_ticket>694762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>08:57:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22902"><pk_ticket>694808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>09:25:10</th_created><val_days_resolution>3.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA VENÇUDA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22903"><pk_ticket>694837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>09:43:06</th_created><val_days_resolution>1.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22904"><pk_ticket>694839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>09:44:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PETICIO PLANOLS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22905"><pk_ticket>694848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>09:47:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22906"><pk_ticket>694866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>09:56:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS ADMINISTRACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22907"><pk_ticket>694948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>10:32:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22908"><pk_ticket>694959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>10:34:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA RESIDENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22909"><pk_ticket>694980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>10:43:07</th_created><val_days_resolution>2.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE ELECTRONIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22910"><pk_ticket>695019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>10:55:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI PENDENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22911"><pk_ticket>695055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>11:11:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU ZONA RESIDENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22912"><pk_ticket>695122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>11:44:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22913"><pk_ticket>695128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>11:47:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22914"><pk_ticket>695191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>12:13:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22915"><pk_ticket>695194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>12:17:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL·LEGACIONS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22916"><pk_ticket>695287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>13:05:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22917"><pk_ticket>695298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>13:11:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APP PRAT MILLOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22918"><pk_ticket>695344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>13:43:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22919"><pk_ticket>695354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>13:50:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22920"><pk_ticket>695364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>13:58:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="22921"><pk_ticket>695371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>14:08:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22922"><pk_ticket>695380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>14:22:09</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22923"><pk_ticket>695383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>14:29:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22924"><pk_ticket>695385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>14:38:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA INTERVENCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22925"><pk_ticket>695426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>16:26:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22926"><pk_ticket>695475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>17:54:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22927"><pk_ticket>695508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-15T00:00:00</td_created><th_created>21:55:06</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22928"><pk_ticket>695526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>08:16:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22929"><pk_ticket>695541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>08:49:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22930"><pk_ticket>695544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>08:53:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22931"><pk_ticket>695546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>08:55:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22932"><pk_ticket>695602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>09:40:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22933"><pk_ticket>695820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>11:15:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22934"><pk_ticket>695922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>12:03:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME ATESTAT POLICIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22935"><pk_ticket>695973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>12:33:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22936"><pk_ticket>695992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>12:42:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RAFAEL DUARTE USUARI INTERN AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22937"><pk_ticket>696065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>13:14:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22938"><pk_ticket>696128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>14:03:37</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22939"><pk_ticket>696132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>14:12:06</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22940"><pk_ticket>696136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>14:17:05</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22941"><pk_ticket>696142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>14:29:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22942"><pk_ticket>696144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>14:29:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22943"><pk_ticket>696242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>18:29:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22944"><pk_ticket>696245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-16T00:00:00</td_created><th_created>18:42:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESMENA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="22945"><pk_ticket>696344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>09:21:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22946"><pk_ticket>696403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>09:56:05</th_created><val_days_resolution>3.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22947"><pk_ticket>696457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>10:22:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA VEHICLE IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22948"><pk_ticket>696468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>10:26:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22949"><pk_ticket>696488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>10:40:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22950"><pk_ticket>696520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>10:49:08</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22951"><pk_ticket>696541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>11:00:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ATESTAT POLICIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="22952"><pk_ticket>696545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>11:02:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22953"><pk_ticket>696547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>11:05:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="22954"><pk_ticket>696607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>11:33:46</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22955"><pk_ticket>696789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>12:56:49</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22956"><pk_ticket>696833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>13:18:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22957"><pk_ticket>696848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>13:25:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST BOTIGA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22958"><pk_ticket>696903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>14:15:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22959"><pk_ticket>696915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>14:43:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22960"><pk_ticket>696926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>15:09:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REOCLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22961"><pk_ticket>696964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>17:41:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22962"><pk_ticket>696992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-17T00:00:00</td_created><th_created>18:56:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22963"><pk_ticket>697058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>09:07:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22964"><pk_ticket>697085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>09:24:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22965"><pk_ticket>697089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>09:28:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORT NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22966"><pk_ticket>697175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>10:11:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22967"><pk_ticket>697403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>12:17:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PLAGA RATES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22968"><pk_ticket>697431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>12:31:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22969"><pk_ticket>697462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>12:46:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI CORREU ELECTRONIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22970"><pk_ticket>697467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>12:48:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22971"><pk_ticket>697475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>12:52:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTUALITZACIO DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22972"><pk_ticket>697479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>12:54:06</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMACIO INSCRIPCIONS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22973"><pk_ticket>697497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>13:01:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22974"><pk_ticket>697551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>13:37:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22975"><pk_ticket>697558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>13:39:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22976"><pk_ticket>697594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>14:14:06</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC INFORME VULNERABILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22977"><pk_ticket>697599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>14:31:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="22978"><pk_ticket>697602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>14:36:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22979"><pk_ticket>697603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>14:42:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22980"><pk_ticket>697614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>15:36:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22981"><pk_ticket>697655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>17:06:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AIRE CONDICIONAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22982"><pk_ticket>697658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>17:10:38</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22983"><pk_ticket>697660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>17:13:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="22984"><pk_ticket>697662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>17:16:06</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22985"><pk_ticket>697667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>17:35:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NEGATIU DEUTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22986"><pk_ticket>697671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>17:48:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22987"><pk_ticket>697695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>18:57:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22988"><pk_ticket>697703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-18T00:00:00</td_created><th_created>19:38:06</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22989"><pk_ticket>697785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>09:11:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="22990"><pk_ticket>697844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>09:56:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22991"><pk_ticket>697893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>10:24:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22992"><pk_ticket>697942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>10:48:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAEMNT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22993"><pk_ticket>697946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>10:49:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22994"><pk_ticket>698069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>11:36:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22995"><pk_ticket>698129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>12:02:50</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="22996"><pk_ticket>698130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>12:03:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22997"><pk_ticket>698153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>12:15:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA AUTORITZACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="22998"><pk_ticket>698206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>12:39:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI RECOLLIDA VOLUMIOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="22999"><pk_ticket>698253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>13:04:07</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLIENT PROTEGIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23000"><pk_ticket>698279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>13:17:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTOLIQUIDACIO COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23001"><pk_ticket>698348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>14:39:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VISITA REGIDORA ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23002"><pk_ticket>698350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>14:40:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23003"><pk_ticket>698365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>15:10:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23004"><pk_ticket>698366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>15:12:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23005"><pk_ticket>698430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-19T00:00:00</td_created><th_created>18:05:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23006"><pk_ticket>698464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-20T00:00:00</td_created><th_created>11:11:06</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIÇENCIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23007"><pk_ticket>698468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-20T00:00:00</td_created><th_created>13:06:09</th_created><val_days_resolution>1.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT TRIBUTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23008"><pk_ticket>698472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-20T00:00:00</td_created><th_created>18:44:09</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PROVEHIDOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23009"><pk_ticket>698480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-21T00:00:00</td_created><th_created>09:35:10</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL RECOLLIDA TRASTOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23010"><pk_ticket>698500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-21T00:00:00</td_created><th_created>21:47:05</th_created><val_days_resolution>6.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23011"><pk_ticket>698512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>00:45:09</th_created><val_days_resolution>3.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23012"><pk_ticket>698522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>08:02:14</th_created><val_days_resolution>6.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES MAQUINARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23013"><pk_ticket>698524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>08:04:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 24</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23014"><pk_ticket>698532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>08:33:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23015"><pk_ticket>698538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>08:38:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CASAL ESTIU 2024</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23016"><pk_ticket>698597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>09:29:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23017"><pk_ticket>698669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>10:07:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23018"><pk_ticket>698753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>10:46:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23019"><pk_ticket>698787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>11:01:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23020"><pk_ticket>698827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>11:19:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23021"><pk_ticket>698848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>11:32:10</th_created><val_days_resolution>2.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA URBANISTICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23022"><pk_ticket>699114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>13:22:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23023"><pk_ticket>699183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>13:55:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23024"><pk_ticket>699197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>14:13:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23025"><pk_ticket>699238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>16:07:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23026"><pk_ticket>699243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>16:26:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23027"><pk_ticket>699253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>16:56:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23028"><pk_ticket>699262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>17:33:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23029"><pk_ticket>699276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>18:08:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23030"><pk_ticket>699282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>18:31:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23031"><pk_ticket>699284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>18:35:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23032"><pk_ticket>699287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>18:53:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23033"><pk_ticket>699288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>18:56:31</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23034"><pk_ticket>699293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>19:16:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23035"><pk_ticket>699298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-22T00:00:00</td_created><th_created>19:27:01</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23036"><pk_ticket>699334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>08:13:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES D'EN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23037"><pk_ticket>699335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>08:15:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TITULACIO ESO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23038"><pk_ticket>699519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>10:13:09</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23039"><pk_ticket>699556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>10:29:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23040"><pk_ticket>699564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>10:33:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23041"><pk_ticket>699579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>10:41:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDENTIFICACIO CONDUCTOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23042"><pk_ticket>699665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>11:21:06</th_created><val_days_resolution>2.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXES I SUGERIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23043"><pk_ticket>699695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>11:36:15</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARRELAMENT SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23044"><pk_ticket>699730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>11:56:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23045"><pk_ticket>699754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>12:08:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT BONAMENT ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23046"><pk_ticket>699844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>12:47:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME ARRELAMENT SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23047"><pk_ticket>699891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>13:17:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23048"><pk_ticket>699894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>13:18:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23049"><pk_ticket>699952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>14:17:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23050"><pk_ticket>699957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>14:30:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23051"><pk_ticket>699979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>15:45:09</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL IVTM</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23052"><pk_ticket>699980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>16:00:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23053"><pk_ticket>700012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>18:13:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23054"><pk_ticket>700023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-23T00:00:00</td_created><th_created>18:35:09</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23055"><pk_ticket>700070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>08:36:03</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23056"><pk_ticket>700080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>08:43:06</th_created><val_days_resolution>5.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23057"><pk_ticket>700113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>09:17:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23058"><pk_ticket>700154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>09:43:41</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA  BECA CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23059"><pk_ticket>700156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>09:44:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23060"><pk_ticket>700184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>09:57:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23061"><pk_ticket>700186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>09:58:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23062"><pk_ticket>700194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>10:03:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23063"><pk_ticket>700245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>10:34:12</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23064"><pk_ticket>700253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>10:37:05</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA RESIDUS COMERCIALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23065"><pk_ticket>700333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>11:26:00</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT GUARDIA URBANA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23066"><pk_ticket>700380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>11:46:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ATESTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23067"><pk_ticket>700386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>11:48:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE PROPOSTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23068"><pk_ticket>700395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>11:57:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23069"><pk_ticket>700562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>13:32:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23070"><pk_ticket>700617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>14:41:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23071"><pk_ticket>700645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>15:51:09</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23072"><pk_ticket>700650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>16:13:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23073"><pk_ticket>700674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>17:34:08</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LICITACIO OBRES</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23074"><pk_ticket>700710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-24T00:00:00</td_created><th_created>20:19:05</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT MATRIMONI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23075"><pk_ticket>700723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>08:17:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23076"><pk_ticket>700801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>09:50:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VIABILITAT GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23077"><pk_ticket>700907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>10:54:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23078"><pk_ticket>700911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>10:58:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23079"><pk_ticket>700915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>11:01:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23080"><pk_ticket>700916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>11:02:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23081"><pk_ticket>700922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>11:07:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23082"><pk_ticket>700927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>11:10:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FACTURA ELECTRONICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23083"><pk_ticket>701048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>12:16:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23084"><pk_ticket>701051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>12:19:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23085"><pk_ticket>701060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>12:22:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23086"><pk_ticket>701087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>12:33:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS GUIADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23087"><pk_ticket>701105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>12:41:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23088"><pk_ticket>701147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>13:04:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23089"><pk_ticket>701189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>13:26:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASALS ESTIU 24</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23090"><pk_ticket>701192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>13:27:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23091"><pk_ticket>701213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>13:55:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23092"><pk_ticket>701247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>15:23:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23093"><pk_ticket>701260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>16:16:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23094"><pk_ticket>701267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>16:34:47</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23095"><pk_ticket>701268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>16:38:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS CENTRE ESPORTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23096"><pk_ticket>701271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>17:21:27</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23097"><pk_ticket>701277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>17:49:11</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA HERENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23098"><pk_ticket>701281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>17:53:06</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23099"><pk_ticket>701294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>18:24:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DADES INS GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23100"><pk_ticket>701310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>19:53:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23101"><pk_ticket>701322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-25T00:00:00</td_created><th_created>23:58:09</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISTIA VIVENDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23102"><pk_ticket>701323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>08:06:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA INCIDENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23103"><pk_ticket>701337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>08:47:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23104"><pk_ticket>701385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>09:42:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OBRA MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23105"><pk_ticket>701393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>09:52:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23106"><pk_ticket>701481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>10:45:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23107"><pk_ticket>701576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>11:32:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23108"><pk_ticket>701590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>11:41:09</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23109"><pk_ticket>701627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>11:58:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT L'APARADOR 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23110"><pk_ticket>701714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>12:46:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23111"><pk_ticket>701722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>12:50:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23112"><pk_ticket>701872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>16:15:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23113"><pk_ticket>701884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>17:21:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23114"><pk_ticket>701903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-26T00:00:00</td_created><th_created>21:38:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA BAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23115"><pk_ticket>701919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-28T00:00:00</td_created><th_created>12:58:05</th_created><val_days_resolution>1.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23116"><pk_ticket>701927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>00:49:05</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA NUMERO COMPTE BANCARI BANC SABADELL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23117"><pk_ticket>701929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>00:53:05</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO COMPTE BANCARI BANC SABADELL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23118"><pk_ticket>701937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>08:16:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23119"><pk_ticket>701957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>08:54:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23120"><pk_ticket>702077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>10:06:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23121"><pk_ticket>702095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>10:14:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23122"><pk_ticket>702171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>10:45:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23123"><pk_ticket>702193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>10:57:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA ZONA BLAVA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23124"><pk_ticket>702200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>11:01:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23125"><pk_ticket>702318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>12:10:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23126"><pk_ticket>702323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>12:13:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23127"><pk_ticket>702328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>12:16:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23128"><pk_ticket>702366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>12:37:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APARCAMENT PERSONES REDUIDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23129"><pk_ticket>702382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>12:42:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23130"><pk_ticket>702401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>12:49:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TAREGTA MOBILITAT REDUIDA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23131"><pk_ticket>702433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>13:03:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA AIGUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23132"><pk_ticket>702437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>13:04:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23133"><pk_ticket>702465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>13:18:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ADJUNTAR DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23134"><pk_ticket>702511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>13:38:05</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23135"><pk_ticket>702573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>15:00:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23136"><pk_ticket>702583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>15:32:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23137"><pk_ticket>702584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>15:33:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23138"><pk_ticket>702628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>17:26:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23139"><pk_ticket>702641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>18:22:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME VULNERABILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23140"><pk_ticket>702642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>18:22:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DE VULNERABILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23141"><pk_ticket>702643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-29T00:00:00</td_created><th_created>18:24:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DE VULNERABILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23142"><pk_ticket>702818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>10:14:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23143"><pk_ticket>702849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>10:33:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23144"><pk_ticket>702911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>11:09:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23145"><pk_ticket>702912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>11:10:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23146"><pk_ticket>702966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>11:31:14</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DATES CASAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23147"><pk_ticket>703047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>12:00:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23148"><pk_ticket>703209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>13:32:06</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RENOVACIO ALIMENTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23149"><pk_ticket>703276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>15:43:22</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23150"><pk_ticket>703277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>15:45:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS ASSABENTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23151"><pk_ticket>703321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>18:31:05</th_created><val_days_resolution>7.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23152"><pk_ticket>703327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>19:11:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23153"><pk_ticket>703347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-30T00:00:00</td_created><th_created>23:16:21</th_created><val_days_resolution>2.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23154"><pk_ticket>703362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>08:13:09</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANDIDATURA ARTISTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23155"><pk_ticket>703429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>09:35:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE APARCAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23156"><pk_ticket>703541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>10:44:42</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASISTENTA SOCIAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23157"><pk_ticket>703613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>11:30:32</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23158"><pk_ticket>703616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>11:33:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23159"><pk_ticket>703663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>11:56:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23160"><pk_ticket>703673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>12:04:06</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23161"><pk_ticket>703697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>12:15:19</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23162"><pk_ticket>703723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>12:32:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23163"><pk_ticket>703729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>12:33:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23164"><pk_ticket>703731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>12:34:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23165"><pk_ticket>703763</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>13:00:13</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23166"><pk_ticket>703858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>14:33:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23167"><pk_ticket>703869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>15:20:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23168"><pk_ticket>703873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>15:45:21</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23169"><pk_ticket>703877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>16:10:06</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23170"><pk_ticket>703913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>18:15:08</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23171"><pk_ticket>703931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-07-31T00:00:00</td_created><th_created>20:20:06</th_created><val_days_resolution>6.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23172"><pk_ticket>704005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>09:24:09</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23173"><pk_ticket>704010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>09:27:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BENESTAR SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23174"><pk_ticket>704049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>09:50:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU ARQUITECTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23175"><pk_ticket>704057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>09:53:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23176"><pk_ticket>704179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>11:06:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23177"><pk_ticket>704204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>11:19:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23178"><pk_ticket>704250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>11:43:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23179"><pk_ticket>704346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>12:43:17</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23180"><pk_ticket>704399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>13:19:09</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO ALTA APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23181"><pk_ticket>704413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>13:27:13</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23182"><pk_ticket>704414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>13:28:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23183"><pk_ticket>704481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>15:27:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23184"><pk_ticket>704483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>15:45:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23185"><pk_ticket>704488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>15:57:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23186"><pk_ticket>704489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>16:09:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23187"><pk_ticket>704496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>16:47:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR HORTS URBANS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23188"><pk_ticket>704522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>18:16:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENTREGA DOCUMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23189"><pk_ticket>704524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>18:34:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23190"><pk_ticket>704527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>18:36:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23191"><pk_ticket>704528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>18:38:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23192"><pk_ticket>704530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>18:56:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTE IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23193"><pk_ticket>704541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-01T00:00:00</td_created><th_created>20:04:06</th_created><val_days_resolution>8.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS ESPORTIUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23194"><pk_ticket>704685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>10:33:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23195"><pk_ticket>704831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>12:21:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC TARGETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23196"><pk_ticket>704879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>12:54:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23197"><pk_ticket>704937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>13:56:51</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23198"><pk_ticket>704944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>14:42:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23199"><pk_ticket>704951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>15:48:09</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23200"><pk_ticket>704952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>15:50:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23201"><pk_ticket>704953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-02T00:00:00</td_created><th_created>16:02:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23202"><pk_ticket>705009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-04T00:00:00</td_created><th_created>09:25:09</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLACA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23203"><pk_ticket>705094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>09:33:09</th_created><val_days_resolution>3.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23204"><pk_ticket>705129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>09:55:06</th_created><val_days_resolution>2.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23205"><pk_ticket>705154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>10:12:47</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23206"><pk_ticket>705206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>10:43:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23207"><pk_ticket>705207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>10:43:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ANNEX</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23208"><pk_ticket>705232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>10:59:33</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECIO ATESTAT POLICIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23209"><pk_ticket>705264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>11:20:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MEDI AMBIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23210"><pk_ticket>705270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>11:25:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23211"><pk_ticket>705273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>11:26:10</th_created><val_days_resolution>1.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23212"><pk_ticket>705278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>11:28:09</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA USUARI INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23213"><pk_ticket>705292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>11:35:09</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23214"><pk_ticket>705383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>12:34:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23215"><pk_ticket>705397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>12:42:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORT JUVENIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23216"><pk_ticket>705432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>13:01:58</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23217"><pk_ticket>705442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>13:14:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23218"><pk_ticket>705496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>14:09:08</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23219"><pk_ticket>705513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>14:53:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23220"><pk_ticket>705517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>15:13:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23221"><pk_ticket>705542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>17:30:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR DOC TECNICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23222"><pk_ticket>705554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-05T00:00:00</td_created><th_created>18:37:09</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO REBUDA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23223"><pk_ticket>705590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>08:04:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA RESOLUCIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23224"><pk_ticket>705694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>10:13:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VARIACIO IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23225"><pk_ticket>705695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>10:13:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23226"><pk_ticket>705703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>10:16:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23227"><pk_ticket>705734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>10:33:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23228"><pk_ticket>705766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>10:58:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST INCORRECTE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23229"><pk_ticket>705953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>12:57:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR CANVI DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23230"><pk_ticket>705966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>13:02:28</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23231"><pk_ticket>705973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>13:07:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXCEDENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23232"><pk_ticket>706084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-06T00:00:00</td_created><th_created>19:27:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23233"><pk_ticket>706186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>09:54:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES ACTIVITAT PILATES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23234"><pk_ticket>706208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>10:10:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PILATES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23235"><pk_ticket>706211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>10:12:41</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TREBALL ESTACIO SERVEIS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23236"><pk_ticket>706215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>10:13:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23237"><pk_ticket>706286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>11:01:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI REGISTRE ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23238"><pk_ticket>706356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>11:43:22</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT PILATES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23239"><pk_ticket>706363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>11:45:46</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23240"><pk_ticket>706410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>12:13:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DE TITULAR ACTIVITAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23241"><pk_ticket>706429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>12:22:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ALTA PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23242"><pk_ticket>706453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>12:41:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23243"><pk_ticket>706506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>13:06:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23244"><pk_ticket>706546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>13:36:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ACTIVITAT CURS CENTRE ESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23245"><pk_ticket>706576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>13:59:52</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23246"><pk_ticket>706597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>14:22:09</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT NUL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23247"><pk_ticket>706598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>14:23:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23248"><pk_ticket>706640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>17:26:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23249"><pk_ticket>706656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>18:31:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23250"><pk_ticket>706657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>18:31:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23251"><pk_ticket>706670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-07T00:00:00</td_created><th_created>19:19:09</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FESTA PLATJA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23252"><pk_ticket>706700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>08:38:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23253"><pk_ticket>706725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>09:12:22</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES NOTIFICACIONS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23254"><pk_ticket>706781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>10:15:14</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23255"><pk_ticket>706976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>12:41:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT NEGATIU HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23256"><pk_ticket>706993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>12:51:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23257"><pk_ticket>707004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23258"><pk_ticket>707021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>13:12:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23259"><pk_ticket>707081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>15:03:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DEPARTAMENT SOCIAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23260"><pk_ticket>707089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>15:56:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23261"><pk_ticket>707101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>17:00:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23262"><pk_ticket>707113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-08T00:00:00</td_created><th_created>18:37:05</th_created><val_days_resolution>7.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23263"><pk_ticket>707127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>08:13:09</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BO SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23264"><pk_ticket>707151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>09:18:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA PPP</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23265"><pk_ticket>707194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>09:56:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23266"><pk_ticket>707297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>11:20:21</th_created><val_days_resolution>2.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23267"><pk_ticket>707301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>11:27:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA NOVA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23268"><pk_ticket>707391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>13:00:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23269"><pk_ticket>707392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>13:00:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO RESPOSTA SUBVENCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23270"><pk_ticket>707412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>13:22:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23271"><pk_ticket>707415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>13:23:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT SUBVENCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23272"><pk_ticket>707421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>13:32:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARIFACIO SOCIAL ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23273"><pk_ticket>707439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>13:48:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23274"><pk_ticket>707460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-09T00:00:00</td_created><th_created>14:34:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23275"><pk_ticket>707502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-10T00:00:00</td_created><th_created>02:20:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23276"><pk_ticket>707520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-10T00:00:00</td_created><th_created>23:27:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23277"><pk_ticket>707522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-10T00:00:00</td_created><th_created>23:29:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23278"><pk_ticket>707526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-10T00:00:00</td_created><th_created>23:31:15</th_created><val_days_resolution>8.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23279"><pk_ticket>707545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>08:19:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARERER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23280"><pk_ticket>707548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>08:32:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23281"><pk_ticket>707635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>10:10:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23282"><pk_ticket>707787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>12:02:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASA GOMIS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23283"><pk_ticket>707813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>12:22:38</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERRASSA BAR</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23284"><pk_ticket>707894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>13:30:23</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23285"><pk_ticket>707898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>13:32:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE BENESTAR SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23286"><pk_ticket>707910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>13:48:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23287"><pk_ticket>707925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>14:18:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23288"><pk_ticket>707940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>15:52:08</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23289"><pk_ticket>707958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>17:43:10</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23290"><pk_ticket>707960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-08-12T00:00:00</td_created><th_created>17:44:05</th_created><val_days_resolution>12.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23291"><pk_ticket>708007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>09:11:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23292"><pk_ticket>708035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>09:34:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23293"><pk_ticket>708043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>09:42:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23294"><pk_ticket>708067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>10:03:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS FILMACIO CARRER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23295"><pk_ticket>708213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>12:15:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23296"><pk_ticket>708335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>14:29:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23297"><pk_ticket>708338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>14:44:09</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23298"><pk_ticket>708342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>15:08:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA REGALS AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23299"><pk_ticket>708365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>17:03:06</th_created><val_days_resolution>3.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS INSTAL·LACIO AIRE ACONDICIONAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23300"><pk_ticket>708368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-13T00:00:00</td_created><th_created>17:12:06</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA LABORAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23301"><pk_ticket>708426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>09:16:13</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23302"><pk_ticket>708462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>09:47:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AIRE ACONDICIONAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23303"><pk_ticket>708571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>11:36:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23304"><pk_ticket>708581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>11:43:05</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APP MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23305"><pk_ticket>708592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>11:49:06</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23306"><pk_ticket>708641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>12:30:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23307"><pk_ticket>708682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>13:10:06</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23308"><pk_ticket>708694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>13:22:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23309"><pk_ticket>708711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>13:42:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE DOCUMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23310"><pk_ticket>708727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>14:15:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECLAMACIO DANYS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23311"><pk_ticket>708742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>15:05:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23312"><pk_ticket>708745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>15:15:10</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23313"><pk_ticket>708747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>15:25:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23314"><pk_ticket>708763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-14T00:00:00</td_created><th_created>16:40:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23315"><pk_ticket>708806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-15T00:00:00</td_created><th_created>15:41:07</th_created><val_days_resolution>4.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23316"><pk_ticket>708875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>09:59:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23317"><pk_ticket>708905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>10:33:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23318"><pk_ticket>708929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>11:00:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NULLL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23319"><pk_ticket>708953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>11:22:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT CONVIVENCIA HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23320"><pk_ticket>708960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>11:28:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23321"><pk_ticket>709042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>12:35:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSABENTAT OBRES MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23322"><pk_ticket>709079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>13:21:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23323"><pk_ticket>709087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>13:31:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23324"><pk_ticket>709089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-16T00:00:00</td_created><th_created>13:31:31</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23325"><pk_ticket>709182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-18T00:00:00</td_created><th_created>16:42:08</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23326"><pk_ticket>709200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>08:42:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RETARD CITA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23327"><pk_ticket>709307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>10:02:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23328"><pk_ticket>709491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>11:15:07</th_created><val_days_resolution>2.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23329"><pk_ticket>709561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>11:46:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PDRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23330"><pk_ticket>709635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>12:07:11</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTAURACIO LLIBRE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23331"><pk_ticket>709701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>12:33:07</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23332"><pk_ticket>709720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>12:38:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23333"><pk_ticket>709761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>12:54:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23334"><pk_ticket>709821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>13:23:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23335"><pk_ticket>709862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>13:54:14</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23336"><pk_ticket>709933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>15:16:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23337"><pk_ticket>709943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>15:34:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23338"><pk_ticket>709960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>16:54:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23339"><pk_ticket>709989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-19T00:00:00</td_created><th_created>18:53:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23340"><pk_ticket>710159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>10:20:06</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA FINALITZAR ASSABENTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23341"><pk_ticket>710213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>10:46:07</th_created><val_days_resolution>3.81</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23342"><pk_ticket>710258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>11:21:57</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR ASSABENTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23343"><pk_ticket>710336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>12:09:17</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23344"><pk_ticket>710416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>12:48:16</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTESTACIO REQUERIMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23345"><pk_ticket>710443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>13:02:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23346"><pk_ticket>710446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>13:02:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23347"><pk_ticket>710458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>13:09:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECLAMACIO DANYS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23348"><pk_ticket>710529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>14:29:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23349"><pk_ticket>710546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>15:12:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23350"><pk_ticket>710554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>15:29:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="23351"><pk_ticket>710575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>16:46:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23352"><pk_ticket>710580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-20T00:00:00</td_created><th_created>17:00:08</th_created><val_days_resolution>1.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23353"><pk_ticket>710629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>08:08:08</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TIPUS OBRES URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23354"><pk_ticket>710895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>11:33:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS D'OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23355"><pk_ticket>710896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>11:34:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICAIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23356"><pk_ticket>710901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>11:36:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23357"><pk_ticket>710992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>12:25:12</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23358"><pk_ticket>710998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>12:30:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS ADMINISTRATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23359"><pk_ticket>711035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>12:56:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23360"><pk_ticket>711131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>15:42:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23361"><pk_ticket>711166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-21T00:00:00</td_created><th_created>19:04:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23362"><pk_ticket>711213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>08:51:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTRACIO ALTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="23363"><pk_ticket>711215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>08:56:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BECA ESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23364"><pk_ticket>711299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>10:11:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23365"><pk_ticket>711368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>10:59:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23366"><pk_ticket>711383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>11:14:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLCUIO INGRES INDEGUT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23367"><pk_ticket>711405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>11:34:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA BAIXES EMISIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23368"><pk_ticket>711500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>12:44:10</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23369"><pk_ticket>711521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>12:52:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23370"><pk_ticket>711529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>12:57:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NOVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23371"><pk_ticket>711579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>13:29:08</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIMITACIONS SEQUERA POLIESPORTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23372"><pk_ticket>711596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>13:47:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER CENTRALETA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23373"><pk_ticket>711634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>15:15:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARTICIPACIO PROCES SELECTIU AUXILIAR ADMINISTRATIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23374"><pk_ticket>711651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>17:04:06</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23375"><pk_ticket>711655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>17:49:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23376"><pk_ticket>711666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-22T00:00:00</td_created><th_created>18:43:09</th_created><val_days_resolution>2.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT OBRA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23377"><pk_ticket>711788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-23T00:00:00</td_created><th_created>10:30:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23378"><pk_ticket>711814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-23T00:00:00</td_created><th_created>10:50:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23379"><pk_ticket>711826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-23T00:00:00</td_created><th_created>10:56:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PERMIS D'OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23380"><pk_ticket>712060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-23T00:00:00</td_created><th_created>17:44:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23381"><pk_ticket>712077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-24T00:00:00</td_created><th_created>10:44:13</th_created><val_days_resolution>1.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23382"><pk_ticket>712118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-25T00:00:00</td_created><th_created>21:29:12</th_created><val_days_resolution>2.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23383"><pk_ticket>712120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-25T00:00:00</td_created><th_created>23:03:08</th_created><val_days_resolution>2.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA TREBALL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23384"><pk_ticket>712190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>09:32:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CADASTRE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23385"><pk_ticket>712285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>10:30:16</th_created><val_days_resolution>2.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA ESCOMBRARIES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23386"><pk_ticket>712387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>11:21:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISTICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23387"><pk_ticket>712469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>12:00:06</th_created><val_days_resolution>7.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23388"><pk_ticket>712498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>12:18:15</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23389"><pk_ticket>712499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>12:20:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23390"><pk_ticket>712513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>12:26:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICIACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23391"><pk_ticket>712546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>12:39:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23392"><pk_ticket>712626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>13:29:09</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PISOS HPO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23393"><pk_ticket>712658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>13:55:09</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23394"><pk_ticket>712713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>15:36:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2024</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23395"><pk_ticket>712727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>16:20:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENVIAMENT PRESSUPOST</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23396"><pk_ticket>712734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-26T00:00:00</td_created><th_created>17:23:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AL·LEGACIO MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23397"><pk_ticket>712793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>08:27:09</th_created><val_days_resolution>2.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23398"><pk_ticket>712846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>09:36:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEBNTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23399"><pk_ticket>713065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>11:38:06</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PADEL PRAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23400"><pk_ticket>713315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>14:01:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23401"><pk_ticket>713342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>15:12:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC BAIXA LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23402"><pk_ticket>713360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>16:05:07</th_created><val_days_resolution>10.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GIMNAS FONT PEIXO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23403"><pk_ticket>713367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>16:28:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23404"><pk_ticket>713383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-27T00:00:00</td_created><th_created>17:36:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DEUTES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23405"><pk_ticket>713449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>08:45:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23406"><pk_ticket>713531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>09:56:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23407"><pk_ticket>713684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>11:44:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23408"><pk_ticket>713703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>11:59:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23409"><pk_ticket>713744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>12:22:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23410"><pk_ticket>713745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>12:23:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23411"><pk_ticket>713757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>12:29:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23412"><pk_ticket>713760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>12:31:07</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23413"><pk_ticket>713793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>12:54:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23414"><pk_ticket>713797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>12:55:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23415"><pk_ticket>713876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>13:55:07</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS LOCALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23416"><pk_ticket>713910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>15:19:09</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA RECTIFICAR COGNOM</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23417"><pk_ticket>713928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>16:14:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23418"><pk_ticket>713944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>17:49:05</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23419"><pk_ticket>713945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>17:53:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23420"><pk_ticket>713981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-28T00:00:00</td_created><th_created>21:51:06</th_created><val_days_resolution>4.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23421"><pk_ticket>714047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>09:47:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS PADEL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23422"><pk_ticket>714104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>10:34:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23423"><pk_ticket>714138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>10:59:09</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23424"><pk_ticket>714160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>11:21:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT ENERGIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23425"><pk_ticket>714250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>12:22:39</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23426"><pk_ticket>714268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>12:35:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23427"><pk_ticket>714374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>13:57:07</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23428"><pk_ticket>714382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>14:07:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EDAT NENS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23429"><pk_ticket>714392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>14:28:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23430"><pk_ticket>714393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-29T00:00:00</td_created><th_created>14:31:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23431"><pk_ticket>714466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>07:38:06</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23432"><pk_ticket>714480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>08:54:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23433"><pk_ticket>714610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>10:42:12</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTAL.LACIO COMPRESOR AIRE CONDICONAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23434"><pk_ticket>714624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>10:50:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT AIRE LLIURE PLATJA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23435"><pk_ticket>714750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>12:22:08</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA CARAVANA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23436"><pk_ticket>714757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>12:28:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23437"><pk_ticket>714893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>14:30:08</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23438"><pk_ticket>714900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>14:36:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23439"><pk_ticket>714906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>15:02:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23440"><pk_ticket>714950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>18:06:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23441"><pk_ticket>714952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-08-30T00:00:00</td_created><th_created>18:11:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23442"><pk_ticket>714998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-01T00:00:00</td_created><th_created>19:53:09</th_created><val_days_resolution>2.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MANTENIMENT SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23443"><pk_ticket>715000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-01T00:00:00</td_created><th_created>20:51:05</th_created><val_days_resolution>9.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23444"><pk_ticket>715002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-01T00:00:00</td_created><th_created>21:52:08</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23445"><pk_ticket>715006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>06:39:06</th_created><val_days_resolution>6.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23446"><pk_ticket>715008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>07:51:06</th_created><val_days_resolution>8.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23447"><pk_ticket>715020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>08:29:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23448"><pk_ticket>715023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>08:32:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23449"><pk_ticket>715041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>08:53:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23450"><pk_ticket>715080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>09:17:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23451"><pk_ticket>715115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>09:38:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS ESTRUCH ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23452"><pk_ticket>715145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>09:50:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23453"><pk_ticket>715149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>09:54:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23454"><pk_ticket>715152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>09:57:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS ESTRUCH ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23455"><pk_ticket>715155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>10:00:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23456"><pk_ticket>715223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>10:31:10</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23457"><pk_ticket>715281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>10:56:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23458"><pk_ticket>715297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>11:04:02</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23459"><pk_ticket>715321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>11:14:06</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23460"><pk_ticket>715409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>11:44:47</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23461"><pk_ticket>715422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>11:52:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23462"><pk_ticket>715431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>11:55:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME POLICIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23463"><pk_ticket>715474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>12:13:06</th_created><val_days_resolution>15.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23464"><pk_ticket>715478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>12:14:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23465"><pk_ticket>715573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>12:53:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23466"><pk_ticket>715717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>14:14:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23467"><pk_ticket>715727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>14:23:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA ROSA AMB</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23468"><pk_ticket>715760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>15:43:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23469"><pk_ticket>715762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>15:43:09</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23470"><pk_ticket>715765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>15:50:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23471"><pk_ticket>715771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>16:18:20</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23472"><pk_ticket>715783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>17:02:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL PLATAFORMA ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23473"><pk_ticket>715789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>17:17:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23474"><pk_ticket>715793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>17:27:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23475"><pk_ticket>715800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>17:47:05</th_created><val_days_resolution>10.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23476"><pk_ticket>715804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>17:54:06</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23477"><pk_ticket>715824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>18:28:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23478"><pk_ticket>715827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>18:29:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ESTRUCH</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23479"><pk_ticket>715832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>18:43:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASSENYA PERFIL USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23480"><pk_ticket>715835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>18:54:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23481"><pk_ticket>715837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>19:14:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARIS ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23482"><pk_ticket>715855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>22:05:10</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23483"><pk_ticket>715857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-02T00:00:00</td_created><th_created>22:13:05</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23484"><pk_ticket>715883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>08:40:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESCOLA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23485"><pk_ticket>715936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>09:16:09</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23486"><pk_ticket>715981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>09:42:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO LA COLLECTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23487"><pk_ticket>715991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>09:47:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO EXPOSICIÓ ARTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23488"><pk_ticket>716037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>10:12:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23489"><pk_ticket>716055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>10:20:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO CANVI DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23490"><pk_ticket>716238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>11:47:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23491"><pk_ticket>716253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>11:54:00</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23492"><pk_ticket>716277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>12:02:38</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT REVISIO ACTA ACCIDENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23493"><pk_ticket>716293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>12:08:30</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23494"><pk_ticket>716378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>12:47:09</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA ACTIVITAT AMBIENTAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23495"><pk_ticket>716504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>13:51:27</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23496"><pk_ticket>716506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>13:54:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23497"><pk_ticket>716523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>14:14:09</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA PARC NOU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23498"><pk_ticket>716524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>14:16:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23499"><pk_ticket>716553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>15:12:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA OBRES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23500"><pk_ticket>716563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>15:36:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23501"><pk_ticket>716574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>16:18:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23502"><pk_ticket>716580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>16:53:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT URBANISME</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23503"><pk_ticket>716586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>17:14:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT EXEMPCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23504"><pk_ticket>716596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>17:34:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23505"><pk_ticket>716608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-03T00:00:00</td_created><th_created>17:58:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FIRA AVICOLA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23506"><pk_ticket>716660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>08:24:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FUNCIONAMENT APP AMB TU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23507"><pk_ticket>716665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>08:34:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIX EMISIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23508"><pk_ticket>716676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>08:52:05</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS PROMOCIO ECONOMICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23509"><pk_ticket>716737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>09:39:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23510"><pk_ticket>716818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>10:29:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23511"><pk_ticket>716863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>10:46:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAT ESTAT COPIA LLIC ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23512"><pk_ticket>716868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>10:46:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23513"><pk_ticket>716872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>10:49:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23514"><pk_ticket>716873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>10:49:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23515"><pk_ticket>716896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>11:00:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT SANCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23516"><pk_ticket>716921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>11:08:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23517"><pk_ticket>716958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>11:24:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23518"><pk_ticket>716964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>11:28:30</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23519"><pk_ticket>716984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>11:40:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23520"><pk_ticket>717038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>12:04:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23521"><pk_ticket>717113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>12:34:26</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CONDUCTOR MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23522"><pk_ticket>717151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>12:50:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23523"><pk_ticket>717299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:36:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23524"><pk_ticket>717301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:46:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23525"><pk_ticket>717302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:47:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23526"><pk_ticket>717304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:48:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI HORARI ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23527"><pk_ticket>717308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:50:11</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23528"><pk_ticket>717309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:50:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23529"><pk_ticket>717314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>14:52:11</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANS OCUPACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23530"><pk_ticket>717331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>15:15:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC EXPEDIENT OBERT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23531"><pk_ticket>717375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-04T00:00:00</td_created><th_created>17:16:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23532"><pk_ticket>717467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>09:16:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICAICO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23533"><pk_ticket>717577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>10:22:15</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23534"><pk_ticket>717639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>10:55:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23535"><pk_ticket>717668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>11:11:29</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23536"><pk_ticket>717671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>11:12:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23537"><pk_ticket>717678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>11:17:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT IDCAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23538"><pk_ticket>717722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>11:37:18</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23539"><pk_ticket>717732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>11:40:52</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI CANGUR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23540"><pk_ticket>717789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>12:07:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23541"><pk_ticket>717871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>12:42:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MULTES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23542"><pk_ticket>717921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>13:07:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23543"><pk_ticket>717953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>13:27:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXEMPCIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23544"><pk_ticket>717961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>13:34:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONSULTA RESOLUCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23545"><pk_ticket>718008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>14:31:12</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23546"><pk_ticket>718016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>14:46:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIONS EN ESPAIS PUBLICS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23547"><pk_ticket>718019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>14:59:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23548"><pk_ticket>718035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>15:56:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23549"><pk_ticket>718081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-05T00:00:00</td_created><th_created>18:52:11</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23550"><pk_ticket>718121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>08:56:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA QUEIXA BANC MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23551"><pk_ticket>718305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>10:57:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AFEGIR USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23552"><pk_ticket>718386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>11:32:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23553"><pk_ticket>718578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>13:09:07</th_created><val_days_resolution>1.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23554"><pk_ticket>718678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>14:33:14</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT Fwd: Nous tallers de tardor al Centre Cívic Jardins de la Pau💃📷 📝</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="23555"><pk_ticket>718700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>15:23:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT EXRTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23556"><pk_ticket>718722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>16:05:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO GIMNAS ESTRUCH</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23557"><pk_ticket>718731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>16:43:07</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FIRA AVICOLA</txt_summary><val_time_spent>32</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23558"><pk_ticket>718740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>17:12:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA CENS ELECTORAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23559"><pk_ticket>718752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>17:52:10</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23560"><pk_ticket>718771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-06T00:00:00</td_created><th_created>18:46:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23561"><pk_ticket>718798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-07T00:00:00</td_created><th_created>08:19:06</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23562"><pk_ticket>718842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>08:17:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23563"><pk_ticket>718845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>08:18:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE OAC MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23564"><pk_ticket>718849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>08:24:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACCES USUARI GIMNAS ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23565"><pk_ticket>719188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>10:49:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23566"><pk_ticket>719224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>11:00:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23567"><pk_ticket>719309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>11:26:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSOS NATACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23568"><pk_ticket>719384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>11:45:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME POLICIA LOCAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23569"><pk_ticket>719406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>11:51:45</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23570"><pk_ticket>719410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>11:52:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME POLICIA LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23571"><pk_ticket>719437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>12:01:16</th_created><val_days_resolution>2.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23572"><pk_ticket>719477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>12:15:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO COBRAMENT INDEGUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23573"><pk_ticket>719516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>12:26:51</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23574"><pk_ticket>719636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>13:09:15</th_created><val_days_resolution>3.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CONCURS DE PESCA INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23575"><pk_ticket>719672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>13:25:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23576"><pk_ticket>719715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>13:50:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23577"><pk_ticket>719721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>13:52:09</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23578"><pk_ticket>719757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>14:20:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23579"><pk_ticket>719760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>14:24:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23580"><pk_ticket>719769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>14:36:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23581"><pk_ticket>719845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>17:40:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23582"><pk_ticket>719917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-09T00:00:00</td_created><th_created>22:02:06</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23583"><pk_ticket>719952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>08:38:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23584"><pk_ticket>719963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>08:54:06</th_created><val_days_resolution>1.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA LOCAL COMERCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23585"><pk_ticket>720053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>09:42:06</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL INGRESOS INDEGUTS IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23586"><pk_ticket>720155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>10:22:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITACIO SIGNATURA DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="23587"><pk_ticket>720193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>10:37:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23588"><pk_ticket>720360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>11:34:09</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23589"><pk_ticket>720367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>11:36:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23590"><pk_ticket>720369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>11:37:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA SAC DE RUNA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23591"><pk_ticket>720469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>12:14:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS POPULAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23592"><pk_ticket>720474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>12:15:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23593"><pk_ticket>720544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>12:39:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23594"><pk_ticket>720547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>12:40:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23595"><pk_ticket>720565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>12:45:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23596"><pk_ticket>720604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>13:07:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT GENERALITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23597"><pk_ticket>720669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>13:35:02</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC BAIXA GUAL</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23598"><pk_ticket>720720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>14:08:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBERTURA CENTRES ESPORTIUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23599"><pk_ticket>720729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>14:35:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23600"><pk_ticket>720755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>16:14:37</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23601"><pk_ticket>720793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>18:04:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23602"><pk_ticket>720794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-10T00:00:00</td_created><th_created>18:05:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VOLANT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23603"><pk_ticket>720836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-11T00:00:00</td_created><th_created>08:09:06</th_created><val_days_resolution>15.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23604"><pk_ticket>720870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-11T00:00:00</td_created><th_created>14:06:08</th_created><val_days_resolution>7.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA SUBVENCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23605"><pk_ticket>720899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>08:19:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23606"><pk_ticket>720906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>08:30:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRA MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23607"><pk_ticket>720999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>09:27:09</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS RIBERA BAIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23608"><pk_ticket>721014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>09:38:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS RIBERA BAIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23609"><pk_ticket>721016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>09:39:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23610"><pk_ticket>721026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>09:41:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23611"><pk_ticket>721038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>09:46:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23612"><pk_ticket>721052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>09:51:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23613"><pk_ticket>721176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>10:27:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23614"><pk_ticket>721226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>10:48:28</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO EBM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23615"><pk_ticket>721239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>10:51:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23616"><pk_ticket>721269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>11:00:11</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23617"><pk_ticket>721295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>11:12:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23618"><pk_ticket>721363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>11:40:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DE SUCCESIONS HABITATGE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23619"><pk_ticket>721375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>11:43:08</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CIUNA JUNIOR</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23620"><pk_ticket>721419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>11:56:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23621"><pk_ticket>721436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>12:00:28</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CIUNA JUNIOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23622"><pk_ticket>721445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>12:02:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23623"><pk_ticket>721465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>12:12:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23624"><pk_ticket>721491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>12:20:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23625"><pk_ticket>721549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>12:42:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23626"><pk_ticket>721577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>12:49:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23627"><pk_ticket>721632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:09:26</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23628"><pk_ticket>721636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:10:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23629"><pk_ticket>721656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:19:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS KIT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23630"><pk_ticket>721700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:40:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23631"><pk_ticket>721705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:44:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO INFORME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23632"><pk_ticket>721711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:46:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ESTABLIMENT MINORISTES ALIMENTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23633"><pk_ticket>721719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>13:50:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23634"><pk_ticket>721747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>14:13:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT  EXPDIENT FUEL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23635"><pk_ticket>721795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>15:36:06</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONSTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23636"><pk_ticket>721815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:03:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA USUARI PAGINA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23637"><pk_ticket>721825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:27:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CURS MOBIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23638"><pk_ticket>721827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:29:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23639"><pk_ticket>721829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:34:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23640"><pk_ticket>721830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:38:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23641"><pk_ticket>721834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:40:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23642"><pk_ticket>721838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:46:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23643"><pk_ticket>721839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>16:48:27</th_created><val_days_resolution>8.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO CURS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23644"><pk_ticket>721848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:03:27</th_created><val_days_resolution>3.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23645"><pk_ticket>721849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:05:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ONLINE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23646"><pk_ticket>721852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:12:11</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23647"><pk_ticket>721855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:14:06</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23648"><pk_ticket>721856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:16:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES INSCIRPCIO ONLINE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23649"><pk_ticket>721857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:19:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA POSSIBLE INCIDENCIA INSCRIPCIONS CURSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23650"><pk_ticket>721858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:22:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS TARDO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23651"><pk_ticket>721859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:22:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23652"><pk_ticket>721860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:23:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23653"><pk_ticket>721862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:25:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS TARDO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23654"><pk_ticket>721865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:28:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA INSCRIPCIO CURSOS TARDO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23655"><pk_ticket>721875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:39:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23656"><pk_ticket>721876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:40:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23657"><pk_ticket>721877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:41:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS TARDO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23658"><pk_ticket>721879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:43:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23659"><pk_ticket>721880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:44:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23660"><pk_ticket>721881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:47:31</th_created><val_days_resolution>3.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23661"><pk_ticket>721882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>17:48:12</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23662"><pk_ticket>721894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:04:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23663"><pk_ticket>721895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:06:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23664"><pk_ticket>721896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:08:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AFEGIR FAMILIAR PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23665"><pk_ticket>721900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:20:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23666"><pk_ticket>721906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:35:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO DE CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23667"><pk_ticket>721907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:38:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23668"><pk_ticket>721910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:52:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23669"><pk_ticket>721913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>18:57:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONSTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23670"><pk_ticket>721917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>19:04:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23671"><pk_ticket>721925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>19:27:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23672"><pk_ticket>721929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>19:34:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23673"><pk_ticket>721932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>20:01:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS FILL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23674"><pk_ticket>721934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>20:45:37</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23675"><pk_ticket>721944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-12T00:00:00</td_created><th_created>21:13:12</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS LLISTA ESPERA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23676"><pk_ticket>721969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>08:16:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23677"><pk_ticket>721982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>08:46:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23678"><pk_ticket>721986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>08:48:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23679"><pk_ticket>722035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>09:26:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23680"><pk_ticket>722097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>09:59:25</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSOS I ACTIVITATS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23681"><pk_ticket>722149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:24:44</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI PERFIL INSCRIPCIONS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23682"><pk_ticket>722154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:26:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23683"><pk_ticket>722156</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:26:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLERS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23684"><pk_ticket>722163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:29:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23685"><pk_ticket>722190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:38:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CIUNA JUNIOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23686"><pk_ticket>722201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:44:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23687"><pk_ticket>722218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:49:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23688"><pk_ticket>722224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:52:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23689"><pk_ticket>722230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>10:55:42</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL USUARI NUL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23690"><pk_ticket>722257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:07:06</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23691"><pk_ticket>722264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:10:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23692"><pk_ticket>722310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:34:12</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23693"><pk_ticket>722321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:39:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23694"><pk_ticket>722328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:42:11</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23695"><pk_ticket>722334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:47:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS CATALA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23696"><pk_ticket>722349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:53:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23697"><pk_ticket>722354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:54:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23698"><pk_ticket>722355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:54:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23699"><pk_ticket>722360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:56:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23700"><pk_ticket>722367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>11:58:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23701"><pk_ticket>722397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>12:12:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT ATESTAT POLICIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23702"><pk_ticket>722413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>12:19:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS GUITARRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23703"><pk_ticket>722422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>12:23:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23704"><pk_ticket>722438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>12:30:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23705"><pk_ticket>722541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>13:20:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLERS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23706"><pk_ticket>722569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>13:36:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM BONIF VEHICLE ELECTRIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23707"><pk_ticket>722603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>13:55:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLERS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23708"><pk_ticket>722607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>14:01:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23709"><pk_ticket>722646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>15:51:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23710"><pk_ticket>722654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>16:31:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO CONTRACCIO MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23711"><pk_ticket>722660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>16:43:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23712"><pk_ticket>722665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>17:06:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU AUXILIAR ADMINISTRATIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23713"><pk_ticket>722675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>17:39:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23714"><pk_ticket>722687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>18:24:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT REGISTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23715"><pk_ticket>722688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>18:34:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23716"><pk_ticket>722689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>18:39:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23717"><pk_ticket>722691</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-13T00:00:00</td_created><th_created>19:07:13</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23718"><pk_ticket>722719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-14T00:00:00</td_created><th_created>12:11:05</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23719"><pk_ticket>722729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-14T00:00:00</td_created><th_created>15:23:08</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23720"><pk_ticket>722731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-14T00:00:00</td_created><th_created>18:27:08</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23721"><pk_ticket>722741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-15T00:00:00</td_created><th_created>10:01:05</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECLAMACIO CONSUM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23722"><pk_ticket>722751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-15T00:00:00</td_created><th_created>21:01:05</th_created><val_days_resolution>6.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23723"><pk_ticket>722761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>08:06:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23724"><pk_ticket>722765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>08:15:02</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23725"><pk_ticket>722774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>08:26:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA USUARI PLATAFORMA INSCRIPCIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23726"><pk_ticket>722776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>08:27:06</th_created><val_days_resolution>3.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23727"><pk_ticket>722784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>08:41:02</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CURS RISOTERAPIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23728"><pk_ticket>722785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>08:42:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23729"><pk_ticket>722843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:18:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23730"><pk_ticket>722876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:31:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23731"><pk_ticket>722885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:33:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23732"><pk_ticket>722903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:40:09</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ENGLISH CORNER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23733"><pk_ticket>722936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:52:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23734"><pk_ticket>722941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:54:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23735"><pk_ticket>722946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>09:55:15</th_created><val_days_resolution>1.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INSCRIPCIO SAGNIR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23736"><pk_ticket>722976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>10:08:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC BAIXA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23737"><pk_ticket>722993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>10:13:08</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23738"><pk_ticket>723016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>10:20:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23739"><pk_ticket>723152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>11:07:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS ESPORTIUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23740"><pk_ticket>723158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>11:08:46</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUM CADASTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23741"><pk_ticket>723231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>11:32:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NIE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23742"><pk_ticket>723287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>11:51:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23743"><pk_ticket>723397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>12:26:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23744"><pk_ticket>723426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>12:37:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PAGAMENT IMPOSTOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23745"><pk_ticket>723467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>12:54:58</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23746"><pk_ticket>723471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>12:56:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23747"><pk_ticket>723521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:17:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23748"><pk_ticket>723533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:22:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SAN COSME</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23749"><pk_ticket>723548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:27:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AUTOFIRMA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23750"><pk_ticket>723552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:29:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23751"><pk_ticket>723556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:31:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ACCEPTACIO AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23752"><pk_ticket>723565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:33:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIDA MOBLES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23753"><pk_ticket>723610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:51:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES RESOLUCIO BECA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23754"><pk_ticket>723612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>13:51:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO BECA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23755"><pk_ticket>723656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>15:12:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT AJUTS MENJADOR 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23756"><pk_ticket>723684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>16:05:08</th_created><val_days_resolution>2.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO ESPORT JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23757"><pk_ticket>723689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>16:18:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23758"><pk_ticket>723734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>18:46:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONSTASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23759"><pk_ticket>723736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>18:51:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23760"><pk_ticket>723741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>18:58:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS COBRAMENT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23761"><pk_ticket>723743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>19:02:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONSTASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23762"><pk_ticket>723749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>19:09:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23763"><pk_ticket>723756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>19:15:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRICPCIO CURS POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23764"><pk_ticket>723759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>19:16:37</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECUPERACIO CONSTASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23765"><pk_ticket>723766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-16T00:00:00</td_created><th_created>19:33:06</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23766"><pk_ticket>723952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>09:45:13</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23767"><pk_ticket>723959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>09:47:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23768"><pk_ticket>723989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>09:58:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23769"><pk_ticket>723997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>10:00:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23770"><pk_ticket>724209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>11:11:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23771"><pk_ticket>724247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>11:23:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENVIAMENT CORREU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23772"><pk_ticket>724261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>11:27:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23773"><pk_ticket>724265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>11:29:13</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23774"><pk_ticket>724426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>12:16:21</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23775"><pk_ticket>724481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>12:34:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC GESTIO DELEGADA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23776"><pk_ticket>724485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>12:35:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23777"><pk_ticket>724556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>13:03:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23778"><pk_ticket>724582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>13:19:12</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ENTREGA SIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23779"><pk_ticket>724626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>13:44:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23780"><pk_ticket>724645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>13:55:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23781"><pk_ticket>724665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>14:08:15</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23782"><pk_ticket>724670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>14:10:49</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23783"><pk_ticket>724671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>14:12:45</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23784"><pk_ticket>724704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>14:49:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAMARRETA CURSA INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23785"><pk_ticket>724713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>15:04:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES PUIG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23786"><pk_ticket>724743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>16:17:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL USUARI ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23787"><pk_ticket>724762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>17:20:08</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>ADDIENT - OCA BARCELONA: AMPLIACIÓ DEPARTAMENT TÈCNIC DE BAIXA TENSIÓ</txt_summary><val_time_spent>2</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="23788"><pk_ticket>724766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>17:27:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23789"><pk_ticket>724778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>18:05:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23790"><pk_ticket>724780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>18:13:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23791"><pk_ticket>724797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>19:06:08</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23792"><pk_ticket>724799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>19:09:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23793"><pk_ticket>724802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>19:11:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23794"><pk_ticket>724807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>19:18:07</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23795"><pk_ticket>724812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>20:53:05</th_created><val_days_resolution>10.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ABONAMENT ACTIVITATS ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23796"><pk_ticket>724829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-17T00:00:00</td_created><th_created>23:06:13</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23797"><pk_ticket>724834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>08:02:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23798"><pk_ticket>724837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>08:10:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER CUINA SOPES ASIATIQUES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23799"><pk_ticket>724839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>08:13:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CURA POPULAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23800"><pk_ticket>724923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>09:26:49</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23801"><pk_ticket>724960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>09:42:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR 2024</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23802"><pk_ticket>724978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>09:51:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23803"><pk_ticket>725094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>10:35:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23804"><pk_ticket>725099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>10:38:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS CARTA PAGAMENT IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23805"><pk_ticket>725111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>10:42:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23806"><pk_ticket>725167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>11:00:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23807"><pk_ticket>725233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>11:21:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23808"><pk_ticket>725243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>11:25:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23809"><pk_ticket>725365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>12:04:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23810"><pk_ticket>725387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>12:13:37</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23811"><pk_ticket>725418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>12:21:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23812"><pk_ticket>725568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>13:12:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO CENTRE CIVIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23813"><pk_ticket>725601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>13:24:11</th_created><val_days_resolution>1.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23814"><pk_ticket>725643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>13:50:12</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23815"><pk_ticket>725661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>14:12:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23816"><pk_ticket>725673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>14:24:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA TELEFONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23817"><pk_ticket>725693</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>15:15:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23818"><pk_ticket>725700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>15:43:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CENTRE PALMIRA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23819"><pk_ticket>725706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>16:04:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23820"><pk_ticket>725718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>16:27:08</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23821"><pk_ticket>725728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>16:59:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23822"><pk_ticket>725753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>17:52:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23823"><pk_ticket>725755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>18:12:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23824"><pk_ticket>725757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>18:29:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TRANSMISSIO MERCAT SANT COSME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23825"><pk_ticket>725759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>18:34:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRANSMISSIO PARADA MERCAT SANT COSME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23826"><pk_ticket>725760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>18:35:59</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23827"><pk_ticket>725766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>18:57:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREAR USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23828"><pk_ticket>725773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>19:29:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC EXPEDIENT OBERT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23829"><pk_ticket>725775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>19:56:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23830"><pk_ticket>725788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-18T00:00:00</td_created><th_created>23:36:06</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23831"><pk_ticket>725797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>08:08:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23832"><pk_ticket>725808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>08:38:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23833"><pk_ticket>725811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>08:44:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23834"><pk_ticket>725905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>09:43:09</th_created><val_days_resolution>5.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA FORA TERMINI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23835"><pk_ticket>725925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>09:48:15</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS LOCALS 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23836"><pk_ticket>726015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>10:20:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTS SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23837"><pk_ticket>726031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>10:29:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23838"><pk_ticket>726040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>10:33:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23839"><pk_ticket>726042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>10:33:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23840"><pk_ticket>726081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>10:50:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23841"><pk_ticket>726155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>11:19:33</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23842"><pk_ticket>726216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>11:39:14</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23843"><pk_ticket>726335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>12:18:13</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23844"><pk_ticket>726373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>12:32:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DE DOCUMENTACIO MANCANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23845"><pk_ticket>726472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>13:13:09</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23846"><pk_ticket>726476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>13:15:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ADVOCADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23847"><pk_ticket>726483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>13:20:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23848"><pk_ticket>726504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>13:32:25</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DISTINTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23849"><pk_ticket>726539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>13:55:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR REGISTRE ELECTRONIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23850"><pk_ticket>726563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>14:39:06</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC BECA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23851"><pk_ticket>726567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>14:42:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23852"><pk_ticket>726639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>17:29:15</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL INSCRIPCIONS ONLINE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23853"><pk_ticket>726643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>17:45:28</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23854"><pk_ticket>726644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>17:46:34</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS PATRONATGE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23855"><pk_ticket>726649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>17:56:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23856"><pk_ticket>726678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-19T00:00:00</td_created><th_created>20:37:09</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS LLISTA ESPERA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23857"><pk_ticket>726685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>08:15:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23858"><pk_ticket>726687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>08:23:54</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23859"><pk_ticket>726690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>08:39:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ANUL·LAR RESERVA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23860"><pk_ticket>726819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>10:04:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23861"><pk_ticket>726843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>10:18:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23862"><pk_ticket>726891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>10:36:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23863"><pk_ticket>726893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>10:37:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23864"><pk_ticket>726928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>10:53:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DENUNCIA GUARDIA URBA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23865"><pk_ticket>726964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>11:11:06</th_created><val_days_resolution>4.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23866"><pk_ticket>727019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>11:32:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23867"><pk_ticket>727115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>12:12:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBTENCIO ATESTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23868"><pk_ticket>727152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>12:25:08</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA SAGNIER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23869"><pk_ticket>727164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>12:29:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERMINI SUBVENCIO AFA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23870"><pk_ticket>727212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>12:49:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSA POPULAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23871"><pk_ticket>727254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>13:06:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23872"><pk_ticket>727271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>13:15:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE MOBLES NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23873"><pk_ticket>727302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>13:34:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR APORTACIO DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23874"><pk_ticket>727377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>16:42:16</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23875"><pk_ticket>727413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>22:13:06</th_created><val_days_resolution>5.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23876"><pk_ticket>727415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-20T00:00:00</td_created><th_created>22:14:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23877"><pk_ticket>727429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-21T00:00:00</td_created><th_created>16:18:05</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AVIS DIA FESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23878"><pk_ticket>727439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-22T00:00:00</td_created><th_created>12:21:08</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO JUSTIFICANT INDIVIDUAL CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23879"><pk_ticket>727461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>08:17:09</th_created><val_days_resolution>0.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23880"><pk_ticket>727463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>08:18:06</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23881"><pk_ticket>727482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:06:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23882"><pk_ticket>727503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:15:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT QUEIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23883"><pk_ticket>727550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:40:13</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLEI DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23884"><pk_ticket>727561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:47:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23885"><pk_ticket>727562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:47:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23886"><pk_ticket>727571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:53:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23887"><pk_ticket>727575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>09:56:05</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA VETLLADORA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23888"><pk_ticket>727636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>10:18:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23889"><pk_ticket>727663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>10:29:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23890"><pk_ticket>727668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>10:31:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23891"><pk_ticket>727706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>10:46:07</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23892"><pk_ticket>727743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>11:04:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23893"><pk_ticket>727865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>11:50:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO SOCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23894"><pk_ticket>727910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>12:04:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23895"><pk_ticket>727941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>12:16:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23896"><pk_ticket>727963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>12:23:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23897"><pk_ticket>728044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>12:54:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23898"><pk_ticket>728152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>13:51:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23899"><pk_ticket>728166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>14:12:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT HPO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23900"><pk_ticket>728179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>14:28:24</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23901"><pk_ticket>728192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>15:35:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPAI CLUB JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23902"><pk_ticket>728202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>16:03:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT APROFITAMENT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23903"><pk_ticket>728249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>18:47:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLASSES DIRIGIDES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23904"><pk_ticket>728276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>20:08:11</th_created><val_days_resolution>2.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLUB LECTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23905"><pk_ticket>728287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-23T00:00:00</td_created><th_created>23:28:08</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23906"><pk_ticket>728302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>08:45:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA ESTRUCH</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23907"><pk_ticket>728327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>09:10:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23908"><pk_ticket>728369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>09:33:06</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23909"><pk_ticket>728395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>09:46:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRORROGA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23910"><pk_ticket>728402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>09:51:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23911"><pk_ticket>728434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>10:09:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA BAIXES EMISSIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23912"><pk_ticket>728474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>10:32:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23913"><pk_ticket>728592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>11:17:06</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS 2024</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23914"><pk_ticket>728607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>11:20:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23915"><pk_ticket>728727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>12:09:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES IDIOMES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="23916"><pk_ticket>728736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>12:12:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23917"><pk_ticket>728741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>12:13:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA GIMNAS ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23918"><pk_ticket>728809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>12:41:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA BAIXES EMISSIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23919"><pk_ticket>728840</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>12:52:02</th_created><val_days_resolution>0.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>40</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23920"><pk_ticket>728876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>13:16:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23921"><pk_ticket>728891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>13:24:07</th_created><val_days_resolution>2.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23922"><pk_ticket>728892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>13:25:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAT PAGAMENT TAXA ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23923"><pk_ticket>728952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>14:44:08</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23924"><pk_ticket>728954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>14:44:16</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CLUB LECTURA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23925"><pk_ticket>728970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>15:30:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIAL MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23926"><pk_ticket>728974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>15:42:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23927"><pk_ticket>728990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>16:47:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23928"><pk_ticket>728991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>16:51:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23929"><pk_ticket>729012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-24T00:00:00</td_created><th_created>18:17:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23930"><pk_ticket>729042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>08:04:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC FIRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23931"><pk_ticket>729065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>08:45:11</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA PLAÇA TECNIC SUPERIOR DRET</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23932"><pk_ticket>729072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>08:58:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23933"><pk_ticket>729120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>09:29:04</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS PAGATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23934"><pk_ticket>729174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>09:55:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23935"><pk_ticket>729199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>10:05:31</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23936"><pk_ticket>729285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>10:44:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSITENTA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23937"><pk_ticket>729476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>12:03:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA INCIDENCIA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23938"><pk_ticket>729505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>12:20:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23939"><pk_ticket>729507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>12:21:38</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23940"><pk_ticket>729518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>12:29:09</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23941"><pk_ticket>729525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>12:32:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23942"><pk_ticket>729582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>12:57:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA GESTIO MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23943"><pk_ticket>729630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>13:32:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI LOCA A DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23944"><pk_ticket>729636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>13:36:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23945"><pk_ticket>729648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>13:42:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT REGIM URBANISTIC APROFITAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23946"><pk_ticket>729678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>14:07:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23947"><pk_ticket>729705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>15:19:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23948"><pk_ticket>729720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>16:05:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23949"><pk_ticket>729722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>16:14:06</th_created><val_days_resolution>5.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23950"><pk_ticket>729736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>16:35:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO PROCES SELECTIU POLICIA LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23951"><pk_ticket>729741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>16:52:29</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA INFORME URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23952"><pk_ticket>729752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>17:13:14</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23953"><pk_ticket>729759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>17:17:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIFICACIO DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23954"><pk_ticket>729775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>18:24:00</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA ACTIVITAT EXTRAESCOLAR</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23955"><pk_ticket>729783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>18:46:09</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23956"><pk_ticket>729791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>19:02:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="23957"><pk_ticket>729794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>19:41:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23958"><pk_ticket>729795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>19:44:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23959"><pk_ticket>729798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>20:18:09</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23960"><pk_ticket>729802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-25T00:00:00</td_created><th_created>20:27:05</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="23961"><pk_ticket>729883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>09:11:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC SOL FIRA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23962"><pk_ticket>729910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>09:24:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23963"><pk_ticket>729948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>09:38:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23964"><pk_ticket>729955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>09:43:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="23965"><pk_ticket>730052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>10:27:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23966"><pk_ticket>730088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>10:42:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT DESCARREGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23967"><pk_ticket>730101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>10:48:08</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23968"><pk_ticket>730110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>10:51:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO HORA DEL CONTE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23969"><pk_ticket>730140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>11:03:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA DOCUMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23970"><pk_ticket>730142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>11:03:09</th_created><val_days_resolution>4.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SSB TELEASSISTENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23971"><pk_ticket>730202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>11:29:31</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CITA PREVIA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23972"><pk_ticket>730490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>13:28:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICT REBUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23973"><pk_ticket>730551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>14:41:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="23974"><pk_ticket>730554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>14:47:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23975"><pk_ticket>730556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>14:49:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="23976"><pk_ticket>730564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>15:03:27</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23977"><pk_ticket>730577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>15:36:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23978"><pk_ticket>730582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>15:55:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23979"><pk_ticket>730592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>16:18:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO BECA ACTIVITAT EXTRAESCOLAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23980"><pk_ticket>730602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>16:35:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT INICI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23981"><pk_ticket>730605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>16:41:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23982"><pk_ticket>730613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>17:20:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="23983"><pk_ticket>730628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>18:23:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOCADORS FESTA MAJOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23984"><pk_ticket>730631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>18:42:14</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23985"><pk_ticket>730639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>19:09:42</th_created><val_days_resolution>3.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23986"><pk_ticket>730640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>19:10:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23987"><pk_ticket>730644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>19:53:54</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23988"><pk_ticket>730646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>20:35:09</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23989"><pk_ticket>730659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-26T00:00:00</td_created><th_created>23:40:09</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICAT ESCOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23990"><pk_ticket>730689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>08:58:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESENTACIO CV</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23991"><pk_ticket>730723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>09:19:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23992"><pk_ticket>730728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>09:21:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23993"><pk_ticket>730753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>09:35:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA OCUPACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="23994"><pk_ticket>730784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>09:52:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="23995"><pk_ticket>730798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>10:03:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23996"><pk_ticket>730895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>10:50:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="23997"><pk_ticket>731002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>11:40:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBTENCIO PLANOLS CIUTAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="23998"><pk_ticket>731283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>14:44:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="23999"><pk_ticket>731284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>14:44:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24000"><pk_ticket>731297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>15:30:08</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24001"><pk_ticket>731305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>15:50:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24002"><pk_ticket>731347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>18:47:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC NEGATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24003"><pk_ticket>731368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-27T00:00:00</td_created><th_created>21:42:07</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24004"><pk_ticket>731380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-28T00:00:00</td_created><th_created>14:06:09</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24005"><pk_ticket>731382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-29T00:00:00</td_created><th_created>02:05:12</th_created><val_days_resolution>1.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA IMPOSTOS CEMENTIRI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24006"><pk_ticket>731384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-29T00:00:00</td_created><th_created>08:59:09</th_created><val_days_resolution>1.87</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24007"><pk_ticket>731401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-29T00:00:00</td_created><th_created>22:16:07</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI DOMICILI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24008"><pk_ticket>731582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>10:38:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO CERTIFCIAT NEGATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24009"><pk_ticket>731696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>11:34:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24010"><pk_ticket>731757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>12:06:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAT ESTAT EXPEDIENT FUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24011"><pk_ticket>731948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>14:27:07</th_created><val_days_resolution>9.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24012"><pk_ticket>731965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>15:48:24</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VETLLADOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24013"><pk_ticket>731980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>16:54:09</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24014"><pk_ticket>731987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>17:25:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24015"><pk_ticket>731991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>17:45:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT PARELLA FET</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24016"><pk_ticket>732016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-09-30T00:00:00</td_created><th_created>20:42:15</th_created><val_days_resolution>1.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24017"><pk_ticket>732038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>08:02:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24018"><pk_ticket>732178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>10:06:10</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRA MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24019"><pk_ticket>732281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>10:43:34</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24020"><pk_ticket>732322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>11:00:14</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPONSABLE PLATJA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24021"><pk_ticket>732404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>11:28:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24022"><pk_ticket>732416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>11:35:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24023"><pk_ticket>732528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>12:21:03</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO CLASES DIRIGIDES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24024"><pk_ticket>732537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>12:24:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24025"><pk_ticket>732538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>12:25:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24026"><pk_ticket>732551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>12:31:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO CLASES DIRIGIDES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24027"><pk_ticket>732764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>14:25:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24028"><pk_ticket>732778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>15:01:06</th_created><val_days_resolution>1.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV CARNET MONOPARENTAL I AJUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="24029"><pk_ticket>732782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>15:17:06</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24030"><pk_ticket>732802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>16:29:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24031"><pk_ticket>732814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>17:06:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24032"><pk_ticket>732832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>18:05:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT PARELLA FET</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24033"><pk_ticket>732841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>18:19:18</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24034"><pk_ticket>732878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>22:02:06</th_created><val_days_resolution>7.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS PRAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24035"><pk_ticket>732882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-10-01T00:00:00</td_created><th_created>22:37:06</th_created><val_days_resolution>2.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24036"><pk_ticket>732934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>09:04:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCIRPCIO CLASES DIRIGIDES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24037"><pk_ticket>732956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>09:13:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24038"><pk_ticket>732960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>09:15:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24039"><pk_ticket>732974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>09:22:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24040"><pk_ticket>732982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>09:25:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24041"><pk_ticket>733016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>09:42:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR PRESUPOST</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24042"><pk_ticket>733092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>10:13:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24043"><pk_ticket>733145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>10:32:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24044"><pk_ticket>733151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>10:35:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24045"><pk_ticket>733221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>11:04:45</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISITA PROGRAMADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24046"><pk_ticket>733245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>11:14:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24047"><pk_ticket>733288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>11:28:08</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24048"><pk_ticket>733298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>11:31:07</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA CLARA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24049"><pk_ticket>733343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>11:44:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US HABITATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24050"><pk_ticket>733438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>12:19:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CERT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24051"><pk_ticket>733459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>12:32:05</th_created><val_days_resolution>2.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAT ESTAT TRAMIT EXEMPCIO IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24052"><pk_ticket>733507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>12:54:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCIDENCIA VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24053"><pk_ticket>733529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>13:05:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24054"><pk_ticket>733614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>13:37:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24055"><pk_ticket>733645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>14:11:08</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD INFORMACIO ESPAIS NATURALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24056"><pk_ticket>733672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>14:52:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24057"><pk_ticket>733704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>15:45:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24058"><pk_ticket>733718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>16:26:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24059"><pk_ticket>733750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>17:31:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24060"><pk_ticket>733756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>17:51:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24061"><pk_ticket>733782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>19:22:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NADO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24062"><pk_ticket>733788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>19:43:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24063"><pk_ticket>733789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>19:43:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24064"><pk_ticket>733790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>19:48:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24065"><pk_ticket>733809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-02T00:00:00</td_created><th_created>21:09:09</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD INFORMACIO ENTITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24066"><pk_ticket>733836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>08:59:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24067"><pk_ticket>733974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:06:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT CONSULTA EXPEDIENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24068"><pk_ticket>734008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:23:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24069"><pk_ticket>734015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:26:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24070"><pk_ticket>734041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:41:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24071"><pk_ticket>734060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:48:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24072"><pk_ticket>734066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:52:06</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  EXPEDIENT REGISTRE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24073"><pk_ticket>734067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:52:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCÉS INFORMACIO PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24074"><pk_ticket>734075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>10:57:05</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA ESTABLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24075"><pk_ticket>734093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>11:05:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT CORRENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24076"><pk_ticket>734171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>11:39:29</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTE MENOR</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24077"><pk_ticket>734194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>11:49:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24078"><pk_ticket>734200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>11:52:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24079"><pk_ticket>734207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>11:55:12</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALÇADA CONSTRUCCIO EDIFICIS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24080"><pk_ticket>734224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>12:02:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IBI CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24081"><pk_ticket>734259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>12:20:11</th_created><val_days_resolution>2.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24082"><pk_ticket>734352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>12:59:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24083"><pk_ticket>734374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>13:10:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24084"><pk_ticket>734450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>13:55:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24085"><pk_ticket>734468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>14:29:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24086"><pk_ticket>734529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>18:05:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24087"><pk_ticket>734535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>18:27:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24088"><pk_ticket>734546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-03T00:00:00</td_created><th_created>19:33:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRAR CARPETA CIUTADANA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24089"><pk_ticket>734562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>08:21:09</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORMACIO TELETREBALL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24090"><pk_ticket>734563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>08:23:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24091"><pk_ticket>734589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>09:02:09</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24092"><pk_ticket>734607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>09:14:09</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA PROCES SELECTIU ADMINISTRATIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24093"><pk_ticket>734617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>09:21:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24094"><pk_ticket>734692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>10:04:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PARADA MERCAT 2A MA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24095"><pk_ticket>734696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>10:06:09</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24096"><pk_ticket>734766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>10:48:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24097"><pk_ticket>734808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>11:19:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24098"><pk_ticket>734812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>11:23:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24099"><pk_ticket>734818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>11:27:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24100"><pk_ticket>734840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>11:40:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC RESPOSTA REQUERIMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24101"><pk_ticket>734929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>12:35:02</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS LOCAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24102"><pk_ticket>734936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>12:39:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24103"><pk_ticket>734970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>13:00:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24104"><pk_ticket>734998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>13:16:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24105"><pk_ticket>735076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>14:37:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24106"><pk_ticket>735108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>17:23:40</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24107"><pk_ticket>735109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>17:27:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24108"><pk_ticket>735116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>17:50:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSUMPTE POLICIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24109"><pk_ticket>735119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>17:51:24</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24110"><pk_ticket>735130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>18:46:06</th_created><val_days_resolution>1.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24111"><pk_ticket>735145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-04T00:00:00</td_created><th_created>21:59:06</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24112"><pk_ticket>735175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>07:45:12</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO LLICENCIA US HABITATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24113"><pk_ticket>735183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>08:35:12</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA CALENDARI FESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24114"><pk_ticket>735197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>08:46:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO ENTITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24115"><pk_ticket>735248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>09:16:08</th_created><val_days_resolution>2.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO LLICENCIA US HABITATGE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24116"><pk_ticket>735299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>09:44:08</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24117"><pk_ticket>735323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>09:56:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT DUPLICAT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24118"><pk_ticket>735338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>10:00:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24119"><pk_ticket>735395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>10:24:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24120"><pk_ticket>735447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>10:45:59</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24121"><pk_ticket>735512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>11:11:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA JUSTIFICANT PAGAMENT PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24122"><pk_ticket>735641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>12:07:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24123"><pk_ticket>735736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>12:47:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24124"><pk_ticket>735772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>13:04:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24125"><pk_ticket>735807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>13:17:11</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24126"><pk_ticket>735808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>13:18:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24127"><pk_ticket>735902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>14:41:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO BORSA DRET</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24128"><pk_ticket>735904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>14:44:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA PROCES SELECTIU TECNIC DRET</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24129"><pk_ticket>735911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>14:52:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DICAPACITAT RECURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24130"><pk_ticket>735920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>15:17:06</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SAD SERVEIS SOCIALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24131"><pk_ticket>735962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>17:23:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24132"><pk_ticket>735991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>19:01:05</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24133"><pk_ticket>735993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>19:12:29</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24134"><pk_ticket>735994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-07T00:00:00</td_created><th_created>19:19:06</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24135"><pk_ticket>736051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>08:43:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24136"><pk_ticket>736056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>09:02:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24137"><pk_ticket>736141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>09:53:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24138"><pk_ticket>736227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>10:43:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24139"><pk_ticket>736254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>10:58:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA EDUCACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24140"><pk_ticket>736299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>11:17:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24141"><pk_ticket>736320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>11:25:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA PLANOLS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24142"><pk_ticket>736337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>11:31:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24143"><pk_ticket>736374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>11:48:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TOKEN CADUCAT COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24144"><pk_ticket>736417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>12:10:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIIVTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24145"><pk_ticket>736453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>12:31:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU CONSERGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24146"><pk_ticket>736516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>13:06:25</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24147"><pk_ticket>736557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>13:24:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24148"><pk_ticket>736619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>14:11:29</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24149"><pk_ticket>736665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>16:49:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24150"><pk_ticket>736667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>17:00:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24151"><pk_ticket>736673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>17:23:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24152"><pk_ticket>736701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-08T00:00:00</td_created><th_created>19:44:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24153"><pk_ticket>736743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>09:09:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24154"><pk_ticket>736835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>10:11:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24155"><pk_ticket>736867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>10:30:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO BANCARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24156"><pk_ticket>736874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>10:36:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24157"><pk_ticket>736877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>10:37:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24158"><pk_ticket>736932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>11:03:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CALVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24159"><pk_ticket>737000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>11:47:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24160"><pk_ticket>737024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>12:03:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE VENDA VIVENDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24161"><pk_ticket>737046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>12:19:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS PRESSUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24162"><pk_ticket>737058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>12:24:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24163"><pk_ticket>737117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>12:58:04</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24164"><pk_ticket>737213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>14:27:06</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24165"><pk_ticket>737218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>14:32:06</th_created><val_days_resolution>0.83</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24166"><pk_ticket>737219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>14:33:06</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24167"><pk_ticket>737220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>14:34:09</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO ALIMENTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24168"><pk_ticket>737237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>15:23:06</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24169"><pk_ticket>737242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>15:45:10</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24170"><pk_ticket>737258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>17:18:14</th_created><val_days_resolution>3.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24171"><pk_ticket>737264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>17:38:06</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24172"><pk_ticket>737279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-09T00:00:00</td_created><th_created>18:32:49</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT COMPATIBILITAT URBANISTICA</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24173"><pk_ticket>737317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>08:05:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24174"><pk_ticket>737355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>09:05:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA ARRELAMENT SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24175"><pk_ticket>737377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>09:26:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24176"><pk_ticket>737378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>09:27:06</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS LOCALS 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24177"><pk_ticket>737387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>09:32:54</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24178"><pk_ticket>737411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>09:50:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24179"><pk_ticket>737413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>09:51:20</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24180"><pk_ticket>737470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>10:33:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24181"><pk_ticket>737589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>11:41:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO MESURES EQUITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="24182"><pk_ticket>737679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>12:25:12</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO CV</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24183"><pk_ticket>737761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>13:05:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24184"><pk_ticket>737819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>13:42:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24185"><pk_ticket>737820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>13:43:06</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24186"><pk_ticket>737851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>14:11:06</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24187"><pk_ticket>737893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>16:20:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA SAC RUNA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24188"><pk_ticket>737903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>17:00:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24189"><pk_ticket>737906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>17:07:36</th_created><val_days_resolution>2.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT ABONAMENT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24190"><pk_ticket>737909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>17:10:45</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITAT ABONAMENT ERRONI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24191"><pk_ticket>737912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>17:20:09</th_created><val_days_resolution>5.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24192"><pk_ticket>737927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>18:04:06</th_created><val_days_resolution>9.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24193"><pk_ticket>737933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>18:29:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO CARNET PENSIONISTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24194"><pk_ticket>737941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-10T00:00:00</td_created><th_created>19:09:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24195"><pk_ticket>737959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>01:02:08</th_created><val_days_resolution>1.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24196"><pk_ticket>737963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>08:12:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPOSTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24197"><pk_ticket>737996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>09:09:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLA OCUPACIONAL AJUNTAMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24198"><pk_ticket>738306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>11:51:53</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24199"><pk_ticket>738396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>12:34:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24200"><pk_ticket>738428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>12:56:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24201"><pk_ticket>738595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>17:07:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24202"><pk_ticket>738596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>17:36:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24203"><pk_ticket>738605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-11T00:00:00</td_created><th_created>18:36:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA DUPLICAT REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24204"><pk_ticket>738624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-12T00:00:00</td_created><th_created>17:32:09</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24205"><pk_ticket>738633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-13T00:00:00</td_created><th_created>20:20:12</th_created><val_days_resolution>3.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24206"><pk_ticket>738660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>08:54:06</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24207"><pk_ticket>738665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>09:07:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24208"><pk_ticket>738716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>09:33:06</th_created><val_days_resolution>2.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES VEHICLE CENTRE MUNICIPAL VELA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24209"><pk_ticket>738811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>10:21:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24210"><pk_ticket>738851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>10:41:29</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24211"><pk_ticket>738888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>10:57:18</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24212"><pk_ticket>738929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>11:19:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT REQUERIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24213"><pk_ticket>738939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>11:25:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24214"><pk_ticket>738959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>11:36:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24215"><pk_ticket>738965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>11:39:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24216"><pk_ticket>739039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>12:24:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24217"><pk_ticket>739084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>12:52:08</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TERMINI SOL·LICITUD PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24218"><pk_ticket>739088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>12:54:05</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU PREVENSIO RISCOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24219"><pk_ticket>739093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>12:55:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO VISITA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24220"><pk_ticket>739138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>13:22:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA ROSA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24221"><pk_ticket>739201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>14:23:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24222"><pk_ticket>739213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>14:39:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24223"><pk_ticket>739224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>14:59:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24224"><pk_ticket>739225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>15:01:43</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24225"><pk_ticket>739240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>16:05:20</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24226"><pk_ticket>739245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>16:37:06</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESPAI MUNICIPAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24227"><pk_ticket>739250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>17:09:01</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24228"><pk_ticket>739261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>17:34:32</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24229"><pk_ticket>739269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>17:47:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOL URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24230"><pk_ticket>739270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>17:50:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24231"><pk_ticket>739275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>18:07:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24232"><pk_ticket>739294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>19:25:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24233"><pk_ticket>739313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-14T00:00:00</td_created><th_created>21:54:05</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24234"><pk_ticket>739430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>09:47:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24235"><pk_ticket>739447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>09:53:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFICINA CONSUMIDOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24236"><pk_ticket>739452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>09:56:07</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASSES NATACIO SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24237"><pk_ticket>739476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>10:09:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24238"><pk_ticket>739499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>10:18:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24239"><pk_ticket>739530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>10:35:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24240"><pk_ticket>739556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>10:47:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SUBVENCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24241"><pk_ticket>739589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>11:01:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24242"><pk_ticket>739639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>11:21:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24243"><pk_ticket>739657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>11:28:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF TAULA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24244"><pk_ticket>739799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>12:33:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS SAGNIER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24245"><pk_ticket>739828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>12:45:53</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EXPEDIENT SUBVENCIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24246"><pk_ticket>739892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>13:12:35</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESPONSABILITAT CIVIL CONTRACTACIO MENOR</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24247"><pk_ticket>739921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>13:24:12</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO ESCOLAR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24248"><pk_ticket>739925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>13:25:16</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESPONSABILITAT CIVIL CONTRACTACIO MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24249"><pk_ticket>739949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>13:38:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24250"><pk_ticket>740003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>15:02:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24251"><pk_ticket>740005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>15:07:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA ACITVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24252"><pk_ticket>740016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>15:49:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECUPERACIO CITA PREVIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24253"><pk_ticket>740019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>15:53:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE MERCAT MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24254"><pk_ticket>740020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>15:56:11</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24255"><pk_ticket>740046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>17:26:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24256"><pk_ticket>740047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>17:30:11</th_created><val_days_resolution>5.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALENDARI LABORAL 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24257"><pk_ticket>740048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>17:34:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SETMANAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24258"><pk_ticket>740061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-15T00:00:00</td_created><th_created>18:24:05</th_created><val_days_resolution>2.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUDA ALIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="24259"><pk_ticket>740128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>09:00:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24260"><pk_ticket>740166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>09:19:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24261"><pk_ticket>740211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>09:44:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI ACTIVITATS GIMNAS ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24262"><pk_ticket>740309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>10:34:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  TARGETA T JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24263"><pk_ticket>740527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>12:20:47</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO PROJECTE</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24264"><pk_ticket>740570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>12:37:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCELACIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24265"><pk_ticket>740583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>12:42:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FITXA URBANISTICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24266"><pk_ticket>740680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>13:26:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC EXPEDIENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24267"><pk_ticket>740760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>14:10:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24268"><pk_ticket>740767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>14:22:08</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24269"><pk_ticket>740769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>14:24:06</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24270"><pk_ticket>740772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>14:29:06</th_created><val_days_resolution>1.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24271"><pk_ticket>740799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>16:02:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24272"><pk_ticket>740838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>18:25:12</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ASSABENTAT OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24273"><pk_ticket>740846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>18:48:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES CIUTAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24274"><pk_ticket>740859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>19:38:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24275"><pk_ticket>740872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-16T00:00:00</td_created><th_created>23:10:13</th_created><val_days_resolution>1.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24276"><pk_ticket>740874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>00:03:09</th_created><val_days_resolution>1.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSISTENCIA XERRADA ALZHEIMER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24277"><pk_ticket>740893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>08:55:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24278"><pk_ticket>740909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>09:12:05</th_created><val_days_resolution>3.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24279"><pk_ticket>740919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>09:17:15</th_created><val_days_resolution>2.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ASSABENTAT OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24280"><pk_ticket>740941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>09:29:08</th_created><val_days_resolution>1.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRACTIQUES UNIVERSITARIES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24281"><pk_ticket>740962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>09:42:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24282"><pk_ticket>740967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>09:45:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEP OBJECTES PERDUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24283"><pk_ticket>740989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>09:55:13</th_created><val_days_resolution>1.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTA ESPERA ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24284"><pk_ticket>741160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>11:18:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRESSUPOST</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24285"><pk_ticket>741175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>11:25:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD CARTELL PUBLICITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24286"><pk_ticket>741201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>11:38:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24287"><pk_ticket>741209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>11:42:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24288"><pk_ticket>741257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>12:04:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA VEHICLE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24289"><pk_ticket>741267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>12:10:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREVISTA VIRTUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24290"><pk_ticket>741281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>12:19:10</th_created><val_days_resolution>2.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24291"><pk_ticket>741340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>12:47:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24292"><pk_ticket>741373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>13:08:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFIACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24293"><pk_ticket>741470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>14:35:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24294"><pk_ticket>741473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>14:48:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24295"><pk_ticket>741504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>16:14:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24296"><pk_ticket>741513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>16:49:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24297"><pk_ticket>741534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>17:48:06</th_created><val_days_resolution>11.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLUB JOVE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24298"><pk_ticket>741553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>19:20:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT JOVES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24299"><pk_ticket>741570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>22:16:05</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT LECTURA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24300"><pk_ticket>741571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-17T00:00:00</td_created><th_created>22:19:05</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24301"><pk_ticket>741602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>09:09:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CERT SERVEIS PRESTATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24302"><pk_ticket>741698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>10:07:16</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICAT GUALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24303"><pk_ticket>741701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>10:08:15</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CANGURATGE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24304"><pk_ticket>741768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>10:45:19</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO AVAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24305"><pk_ticket>741823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>11:15:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ASSABENTAT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24306"><pk_ticket>741880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>11:49:09</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PALMIRA DOMENECH</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24307"><pk_ticket>741895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>11:55:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLA URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24308"><pk_ticket>742139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>15:39:08</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TEMARI PROCES SELECTIU RISCOS LABORALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24309"><pk_ticket>742146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>16:21:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24310"><pk_ticket>742147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>16:21:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24311"><pk_ticket>742170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-18T00:00:00</td_created><th_created>18:27:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24312"><pk_ticket>742204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-19T00:00:00</td_created><th_created>20:06:10</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT RENOVACIO TARGETA DISCAPACITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24313"><pk_ticket>742205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-19T00:00:00</td_created><th_created>22:03:11</th_created><val_days_resolution>1.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBERTURA PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24314"><pk_ticket>742209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-20T00:00:00</td_created><th_created>09:15:15</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERIMENT PODA ARBRES VISIBILITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24315"><pk_ticket>742232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>02:53:05</th_created><val_days_resolution>6.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARTIDA NAIXEMENT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24316"><pk_ticket>742238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>08:24:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24317"><pk_ticket>742390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>10:12:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONVOCATORIA ADMINISTRATIU ADMINISTRACIO GENERAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24318"><pk_ticket>742463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>10:47:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24319"><pk_ticket>742569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>11:39:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESPONSABILITAT CIVIL CONTRACTACIO MENOR</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24320"><pk_ticket>742575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>11:43:10</th_created><val_days_resolution>8.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24321"><pk_ticket>742581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>11:46:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESPONSABILILITAT CIVIL CONTRACTACIO MENOR</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24322"><pk_ticket>742682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>12:33:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA TRANSPORT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24323"><pk_ticket>742779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>13:16:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24324"><pk_ticket>742868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>14:02:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA VEHICLE</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24325"><pk_ticket>742879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>14:20:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24326"><pk_ticket>742892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>15:06:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24327"><pk_ticket>742929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>17:42:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO CLASE DIRIGIDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24328"><pk_ticket>742936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>18:07:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24329"><pk_ticket>742961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-21T00:00:00</td_created><th_created>19:31:08</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL RESERVA MANIFESTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24330"><pk_ticket>742986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>08:26:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24331"><pk_ticket>743026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>09:14:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRIMONI CIVIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24332"><pk_ticket>743168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>10:27:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT MENJAR MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24333"><pk_ticket>743175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>10:30:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS ACTE ADMNISTRATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24334"><pk_ticket>743250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>10:59:56</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24335"><pk_ticket>743298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>11:22:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA SAC RUNA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24336"><pk_ticket>743322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>11:35:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24337"><pk_ticket>743398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>12:11:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24338"><pk_ticket>743489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>12:44:09</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOL IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24339"><pk_ticket>743501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>12:47:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24340"><pk_ticket>743536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>12:59:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24341"><pk_ticket>743537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>13:00:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24342"><pk_ticket>743554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>13:08:07</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24343"><pk_ticket>743586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>13:25:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24344"><pk_ticket>743590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>13:26:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA RENOV BANC ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24345"><pk_ticket>743599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>13:29:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA RENOV BANC ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24346"><pk_ticket>743603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>13:30:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV BANC ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24347"><pk_ticket>743662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>14:29:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24348"><pk_ticket>743674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>14:54:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24349"><pk_ticket>743688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>15:43:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA PER NAIXEMENT.</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24350"><pk_ticket>743694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>16:18:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CAMIONERS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24351"><pk_ticket>743703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>16:55:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24352"><pk_ticket>743734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>18:40:12</th_created><val_days_resolution>8.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24353"><pk_ticket>743743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>19:02:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24354"><pk_ticket>743768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-22T00:00:00</td_created><th_created>22:54:09</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24355"><pk_ticket>743770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>08:08:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AQUAGYM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24356"><pk_ticket>743783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>08:35:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24357"><pk_ticket>743793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>08:48:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24358"><pk_ticket>743834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>09:17:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24359"><pk_ticket>744023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>10:44:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24360"><pk_ticket>744024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>10:44:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24361"><pk_ticket>744099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>11:22:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESPONSABILITAT CIVIL CONTRACTACIO MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24362"><pk_ticket>744207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>11:59:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEASSISTENCIA DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24363"><pk_ticket>744224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>12:08:10</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24364"><pk_ticket>744258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>12:21:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA TITOL UNIVERSITARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24365"><pk_ticket>744281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>12:31:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24366"><pk_ticket>744289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>12:37:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ENTREGAR DOCUMENTACIO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24367"><pk_ticket>744302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>12:43:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24368"><pk_ticket>744374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>13:18:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24369"><pk_ticket>744423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>13:47:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24370"><pk_ticket>744436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>14:01:06</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24371"><pk_ticket>744446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>14:47:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CENS ANIMALS ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24372"><pk_ticket>744448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>14:50:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24373"><pk_ticket>744454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>15:02:14</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24374"><pk_ticket>744458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>15:06:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24375"><pk_ticket>744460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>15:17:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CENS ALTA ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24376"><pk_ticket>744472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>15:58:09</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24377"><pk_ticket>744482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>16:17:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24378"><pk_ticket>744493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>16:53:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24379"><pk_ticket>744496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>17:00:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROJECTE TECNIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24380"><pk_ticket>744524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-23T00:00:00</td_created><th_created>18:47:09</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CERT URBANISTIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24381"><pk_ticket>744557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>08:07:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24382"><pk_ticket>744560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>08:14:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24383"><pk_ticket>744566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>08:43:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS AUXILIAR ADMINISTRATIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24384"><pk_ticket>744589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>09:08:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24385"><pk_ticket>744748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>10:36:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24386"><pk_ticket>744848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>11:17:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24387"><pk_ticket>745001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>12:18:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT MUDANÇA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24388"><pk_ticket>745040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>12:36:06</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL CLASES ESPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24389"><pk_ticket>745098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>13:07:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FITXA DESCARREGAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24390"><pk_ticket>745182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>13:49:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA DOCUMENT SUBVENCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24391"><pk_ticket>745208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>14:30:12</th_created><val_days_resolution>9.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RETIRADA VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24392"><pk_ticket>745212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>14:49:27</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24393"><pk_ticket>745213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>14:55:11</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS LLOGUER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24394"><pk_ticket>745216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>15:00:17</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE SEPE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24395"><pk_ticket>745246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>16:56:09</th_created><val_days_resolution>2.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA TREBALL GERIATRIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24396"><pk_ticket>745255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>17:40:18</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT REPRESENTACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24397"><pk_ticket>745267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-24T00:00:00</td_created><th_created>18:31:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24398"><pk_ticket>745332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>09:24:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24399"><pk_ticket>745345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>09:31:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24400"><pk_ticket>745503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>10:49:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24401"><pk_ticket>745628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>11:44:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24402"><pk_ticket>745717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>12:24:05</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24403"><pk_ticket>745719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>12:25:15</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCESSOS SELECTIUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24404"><pk_ticket>745786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>12:52:06</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FAMILIA NUMBROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24405"><pk_ticket>745807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>13:06:08</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24406"><pk_ticket>745865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>13:47:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24407"><pk_ticket>745873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>13:55:14</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24408"><pk_ticket>745895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>14:19:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24409"><pk_ticket>745918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>15:18:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT BROSSA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24410"><pk_ticket>745957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-25T00:00:00</td_created><th_created>18:58:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24411"><pk_ticket>745981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-27T00:00:00</td_created><th_created>12:02:08</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GESTIONS CEMENTIRI MUNICIPAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24412"><pk_ticket>745984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-27T00:00:00</td_created><th_created>15:10:14</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO HISTORIC INDIVIDUAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24413"><pk_ticket>746042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>08:57:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ORIENTACIO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24414"><pk_ticket>746069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>09:08:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24415"><pk_ticket>746073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>09:10:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC REPRESENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24416"><pk_ticket>746081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>09:12:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS YAITEL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24417"><pk_ticket>746139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>09:34:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FESTIUS LOCALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24418"><pk_ticket>746314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>10:36:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24419"><pk_ticket>746398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>11:07:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EBAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24420"><pk_ticket>746402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>11:09:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24421"><pk_ticket>746439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>11:23:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC REGISTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24422"><pk_ticket>746442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>11:24:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENTRE CIVIC PALMIRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24423"><pk_ticket>746491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>11:46:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ADREÇA FISCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24424"><pk_ticket>746511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>11:54:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24425"><pk_ticket>746589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>12:24:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24426"><pk_ticket>746667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>12:56:58</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24427"><pk_ticket>746671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>12:59:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTACIO MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24428"><pk_ticket>746685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>13:07:13</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT REGISTRE ELECTRONIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24429"><pk_ticket>746749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>13:49:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI PARADA MERCAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24430"><pk_ticket>746761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>13:55:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIÇENCIES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24431"><pk_ticket>746781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>14:04:14</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24432"><pk_ticket>746822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>15:07:10</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24433"><pk_ticket>746860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>17:36:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24434"><pk_ticket>746877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>18:17:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE FABRICA DAMM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24435"><pk_ticket>746891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-28T00:00:00</td_created><th_created>19:42:07</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24436"><pk_ticket>746936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>08:46:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVACIO PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24437"><pk_ticket>746939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>08:46:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVACIO PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24438"><pk_ticket>747170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>10:27:08</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DNI</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24439"><pk_ticket>747198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>10:37:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24440"><pk_ticket>747219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>10:43:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ALTA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24441"><pk_ticket>747282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>11:04:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24442"><pk_ticket>747348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>11:27:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24443"><pk_ticket>747368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>11:34:07</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO SAGNIER</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24444"><pk_ticket>747460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>12:02:11</th_created><val_days_resolution>0.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24445"><pk_ticket>747492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>12:12:10</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT PAGAT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24446"><pk_ticket>747532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>12:24:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24447"><pk_ticket>747556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>12:33:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24448"><pk_ticket>747575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>12:38:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24449"><pk_ticket>747694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>13:26:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24450"><pk_ticket>747734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>13:49:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24451"><pk_ticket>747781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>15:17:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24452"><pk_ticket>747809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>16:47:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24453"><pk_ticket>747818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>17:27:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24454"><pk_ticket>747825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>17:50:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24455"><pk_ticket>747853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>19:14:05</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARELLA FET</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24456"><pk_ticket>747873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-29T00:00:00</td_created><th_created>20:19:08</th_created><val_days_resolution>0.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA MENOR</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24457"><pk_ticket>748075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>10:05:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PATGE REIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24458"><pk_ticket>748117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>10:27:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24459"><pk_ticket>748141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>10:37:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24460"><pk_ticket>748178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>10:48:20</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24461"><pk_ticket>748188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>10:51:45</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA AMB</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24462"><pk_ticket>748189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>10:52:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24463"><pk_ticket>748215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:01:23</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA SANITARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24464"><pk_ticket>748234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:08:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24465"><pk_ticket>748274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:24:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24466"><pk_ticket>748296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:32:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24467"><pk_ticket>748302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:34:44</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24468"><pk_ticket>748308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:36:11</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24469"><pk_ticket>748322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:40:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA DE MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24470"><pk_ticket>748383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>11:59:57</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24471"><pk_ticket>748385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>12:00:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24472"><pk_ticket>748389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>12:00:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACO VIA PUBLICA CARREGA/DESCARREGA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24473"><pk_ticket>748434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>12:22:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24474"><pk_ticket>748634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>13:56:09</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24475"><pk_ticket>748671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>14:40:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24476"><pk_ticket>748678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>14:50:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24477"><pk_ticket>748683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-30T00:00:00</td_created><th_created>14:59:09</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24478"><pk_ticket>748765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>08:34:10</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PETICIO RETIRADA VEHICLE ABANDONAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24479"><pk_ticket>748789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>09:04:09</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24480"><pk_ticket>748800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>09:08:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24481"><pk_ticket>748811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>09:14:08</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24482"><pk_ticket>748919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>10:19:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24483"><pk_ticket>748962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>10:38:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO XERRADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24484"><pk_ticket>748999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>10:57:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24485"><pk_ticket>749013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>11:04:43</th_created><val_days_resolution>11.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24486"><pk_ticket>749034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>11:10:38</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC CONTRACTE MENOR</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24487"><pk_ticket>749042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>11:12:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24488"><pk_ticket>749142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>11:59:08</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24489"><pk_ticket>749166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>12:08:04</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24490"><pk_ticket>749196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>12:17:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24491"><pk_ticket>749233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>12:29:12</th_created><val_days_resolution>3.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24492"><pk_ticket>749470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>14:51:09</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24493"><pk_ticket>749471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>14:53:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24494"><pk_ticket>749477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>15:09:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24495"><pk_ticket>749489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>16:21:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24496"><pk_ticket>749499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>17:43:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PROCEDIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24497"><pk_ticket>749505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-10-31T00:00:00</td_created><th_created>18:34:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL BONIF IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24498"><pk_ticket>749521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-02T00:00:00</td_created><th_created>10:00:15</th_created><val_days_resolution>1.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24499"><pk_ticket>749587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>09:05:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI RECLAMACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24500"><pk_ticket>749623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>09:24:08</th_created><val_days_resolution>2.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PATGE REIAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24501"><pk_ticket>749719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>10:01:45</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>75</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24502"><pk_ticket>749790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>10:28:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBTENCIO REBUT IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24503"><pk_ticket>749827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>10:39:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSPECCIO URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24504"><pk_ticket>749994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>11:33:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24505"><pk_ticket>750116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>12:11:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24506"><pk_ticket>750134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>12:21:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA POUM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24507"><pk_ticket>750141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>12:23:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24508"><pk_ticket>750170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>12:35:11</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24509"><pk_ticket>750275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>13:25:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24510"><pk_ticket>750281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>13:33:07</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24511"><pk_ticket>750289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>13:38:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARXIU MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24512"><pk_ticket>750295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>13:41:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ADVOCADA DONA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24513"><pk_ticket>750303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>13:45:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24514"><pk_ticket>750383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>15:03:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24515"><pk_ticket>750385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>15:05:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITA CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24516"><pk_ticket>750391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>15:25:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24517"><pk_ticket>750432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>17:28:20</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24518"><pk_ticket>750436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-04T00:00:00</td_created><th_created>18:05:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24519"><pk_ticket>750599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>09:55:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24520"><pk_ticket>750620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>10:06:06</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24521"><pk_ticket>750644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>10:15:12</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO LLAR INFANTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24522"><pk_ticket>750645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>10:16:10</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBTENCIO REBUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24523"><pk_ticket>750700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>10:37:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO AQUAGYM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24524"><pk_ticket>750763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>11:01:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT CADASTRAL VIVENDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24525"><pk_ticket>750764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>11:02:09</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CESSIO MATERIAL INFORMATIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24526"><pk_ticket>750793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>11:09:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24527"><pk_ticket>750825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>11:19:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24528"><pk_ticket>750945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>11:55:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24529"><pk_ticket>750955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>11:58:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ALCALDIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24530"><pk_ticket>750984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>12:06:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT BENS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24531"><pk_ticket>751025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>12:20:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24532"><pk_ticket>751072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>12:36:06</th_created><val_days_resolution>1.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24533"><pk_ticket>751101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>12:43:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLASES ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24534"><pk_ticket>751341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>16:06:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24535"><pk_ticket>751353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>16:44:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24536"><pk_ticket>751364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>17:49:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24537"><pk_ticket>751365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>17:51:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ACTIVITAT GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24538"><pk_ticket>751367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>17:57:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24539"><pk_ticket>751368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>17:58:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24540"><pk_ticket>751374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>18:21:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SIAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24541"><pk_ticket>751377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>18:36:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITATS ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24542"><pk_ticket>751383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-05T00:00:00</td_created><th_created>19:02:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24543"><pk_ticket>751611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>10:16:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24544"><pk_ticket>751651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>10:28:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24545"><pk_ticket>751663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>10:31:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24546"><pk_ticket>751758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>11:10:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24547"><pk_ticket>751774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>11:16:08</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24548"><pk_ticket>751783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>11:18:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT SAGNIER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24549"><pk_ticket>751970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>12:29:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24550"><pk_ticket>752018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>12:43:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24551"><pk_ticket>752133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>13:42:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24552"><pk_ticket>752174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>14:08:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SORTEIX PATGE REIAL CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24553"><pk_ticket>752240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>16:36:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA SENSE DOMICILI FIX</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24554"><pk_ticket>752248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>17:01:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24555"><pk_ticket>752255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>17:26:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24556"><pk_ticket>752296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>19:56:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24557"><pk_ticket>752298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-06T00:00:00</td_created><th_created>20:23:07</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXAT MERCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24558"><pk_ticket>752398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>09:31:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO CONVENI HOSPITAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24559"><pk_ticket>752790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>11:49:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24560"><pk_ticket>752898</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>12:23:29</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA TRAMITACIO IDCAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24561"><pk_ticket>752899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>12:24:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24562"><pk_ticket>753183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>15:29:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24563"><pk_ticket>753184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>15:32:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INFO PUBLICA PLANOLS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24564"><pk_ticket>753194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>16:00:16</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOVACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24565"><pk_ticket>753199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>16:19:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL SUMINISTRAMENT AIGUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24566"><pk_ticket>753211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>17:00:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24567"><pk_ticket>753219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>17:41:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA RENOVACIO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24568"><pk_ticket>753225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>18:00:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIMACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24569"><pk_ticket>753241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-07T00:00:00</td_created><th_created>20:55:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA SALA ESDEVENIMENTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24570"><pk_ticket>753354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>09:24:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER CC RIERA BAIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24571"><pk_ticket>753426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>09:53:08</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA TERRASSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24572"><pk_ticket>753557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>10:46:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSABENTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24573"><pk_ticket>753597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>11:00:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24574"><pk_ticket>753626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>11:14:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24575"><pk_ticket>753726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>11:46:12</th_created><val_days_resolution>0.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUTS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24576"><pk_ticket>753730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>11:47:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO HORA DELS NADONS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24577"><pk_ticket>753746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>11:53:09</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24578"><pk_ticket>753829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>12:15:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DIES FESTIUS MUNICIPIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24579"><pk_ticket>753947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>13:02:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECCIO DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24580"><pk_ticket>753958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>13:12:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI FIX CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24581"><pk_ticket>754052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>14:20:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24582"><pk_ticket>754099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-08T00:00:00</td_created><th_created>17:49:10</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24583"><pk_ticket>754118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-09T00:00:00</td_created><th_created>17:00:19</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CAVALCADA REIS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24584"><pk_ticket>754146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>08:28:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24585"><pk_ticket>754149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>08:29:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24586"><pk_ticket>754159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>08:41:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24587"><pk_ticket>754213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>09:21:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24588"><pk_ticket>754262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>09:38:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COOPERACIO</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24589"><pk_ticket>754301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>09:51:11</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COOPERACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24590"><pk_ticket>754305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>09:52:04</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24591"><pk_ticket>754326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>09:59:36</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COOPERACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24592"><pk_ticket>754330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>10:01:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24593"><pk_ticket>754380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>10:19:21</th_created><val_days_resolution>2.32</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24594"><pk_ticket>754384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>10:20:26</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24595"><pk_ticket>754387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>10:20:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24596"><pk_ticket>754438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>10:36:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESPOSTA EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24597"><pk_ticket>754553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>11:07:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SEGURETAT SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24598"><pk_ticket>754573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>11:13:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24599"><pk_ticket>754598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>11:22:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24600"><pk_ticket>754620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>11:30:26</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24601"><pk_ticket>754879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>13:07:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24602"><pk_ticket>754908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>13:18:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24603"><pk_ticket>754954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>13:46:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24604"><pk_ticket>754993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>14:20:23</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24605"><pk_ticket>754999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>14:25:12</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24606"><pk_ticket>755000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>14:25:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24607"><pk_ticket>755025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>14:56:56</th_created><val_days_resolution>3.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24608"><pk_ticket>755042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>15:38:49</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24609"><pk_ticket>755056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>16:46:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24610"><pk_ticket>755066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>17:12:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24611"><pk_ticket>755070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>17:33:08</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24612"><pk_ticket>755075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>17:53:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24613"><pk_ticket>755095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>19:13:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24614"><pk_ticket>755097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>19:23:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24615"><pk_ticket>755098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>19:25:08</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA ABONAMENT GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24616"><pk_ticket>755106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-11T00:00:00</td_created><th_created>20:27:05</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA INFORMACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24617"><pk_ticket>755303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>10:27:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ETIQUETA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24618"><pk_ticket>755376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>10:58:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONFIRMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24619"><pk_ticket>755396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>11:08:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXTRAESCOLAR SUBVENCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="24620"><pk_ticket>755441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>11:31:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COOPERACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24621"><pk_ticket>755445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>11:32:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR HUT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24622"><pk_ticket>755631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>12:54:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24623"><pk_ticket>755643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>12:57:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SIAD CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24624"><pk_ticket>755649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>12:58:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ONLINE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24625"><pk_ticket>755674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>13:11:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO REBUDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24626"><pk_ticket>755731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>13:42:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DIVISIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24627"><pk_ticket>755742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>13:47:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CREAR USUARI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24628"><pk_ticket>755818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>17:24:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24629"><pk_ticket>755845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>18:54:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24630"><pk_ticket>755859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>21:57:09</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24631"><pk_ticket>755860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-12T00:00:00</td_created><th_created>22:02:06</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24632"><pk_ticket>755864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>07:24:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIAD</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24633"><pk_ticket>755973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>09:39:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COOPERACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24634"><pk_ticket>756021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>10:09:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24635"><pk_ticket>756192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>11:37:17</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBVENCIO COOPERACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24636"><pk_ticket>756285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>12:18:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASISTENTA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24637"><pk_ticket>756289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>12:19:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24638"><pk_ticket>756372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>12:56:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24639"><pk_ticket>756379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>13:00:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24640"><pk_ticket>756437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>13:31:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24641"><pk_ticket>756478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>13:55:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24642"><pk_ticket>756527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>15:22:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24643"><pk_ticket>756528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>15:26:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24644"><pk_ticket>756553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>16:57:09</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24645"><pk_ticket>756563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>17:25:14</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24646"><pk_ticket>756579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-13T00:00:00</td_created><th_created>18:00:16</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA PUNTS CARREGA VEHICLES ELECTRICS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24647"><pk_ticket>756650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>09:15:10</th_created><val_days_resolution>4.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO XERRADA CERVELL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24648"><pk_ticket>756780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>10:24:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAT LLICENCIA GOS PPP</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24649"><pk_ticket>756815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>10:45:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EBAS MARINA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24650"><pk_ticket>756835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>10:55:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24651"><pk_ticket>756842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>10:57:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SEGONA MA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24652"><pk_ticket>756888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>11:18:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG CASES PUIG</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24653"><pk_ticket>756953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>11:51:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24654"><pk_ticket>756999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>12:10:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24655"><pk_ticket>757062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>12:46:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24656"><pk_ticket>757079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>12:57:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24657"><pk_ticket>757205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>13:58:58</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACREDITACIO CURS MUNICIPAL</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24658"><pk_ticket>757284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>17:53:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24659"><pk_ticket>757286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>18:04:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24660"><pk_ticket>757296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-14T00:00:00</td_created><th_created>20:03:08</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA ESCOMBRARIES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24661"><pk_ticket>757303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>08:03:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24662"><pk_ticket>757305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>08:07:29</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24663"><pk_ticket>757326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>08:44:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24664"><pk_ticket>757381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>09:22:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24665"><pk_ticket>757391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>09:26:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO DE CONDUCTOR PER SANCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24666"><pk_ticket>757400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>09:30:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24667"><pk_ticket>757413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>09:39:03</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24668"><pk_ticket>757505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>10:27:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24669"><pk_ticket>757566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>10:52:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24670"><pk_ticket>757582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>10:57:42</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD MERAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24671"><pk_ticket>757642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>11:23:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24672"><pk_ticket>757856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>13:03:29</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24673"><pk_ticket>757892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>13:25:15</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24674"><pk_ticket>757919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>13:40:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24675"><pk_ticket>757983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-15T00:00:00</td_created><th_created>15:33:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24676"><pk_ticket>758020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-16T00:00:00</td_created><th_created>17:46:06</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT INTERCANVI I SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24677"><pk_ticket>758049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>08:16:09</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24678"><pk_ticket>758053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>08:20:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF TELEASSISTENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24679"><pk_ticket>758055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>08:22:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA ALTA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24680"><pk_ticket>758111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>09:11:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24681"><pk_ticket>758144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>09:28:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PATGE REIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24682"><pk_ticket>758146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>09:29:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CAMP ADREÇA OBRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24683"><pk_ticket>758305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>10:29:13</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24684"><pk_ticket>758323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>10:38:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD PLANOLS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24685"><pk_ticket>758351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>10:50:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DRET TANTEIG</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24686"><pk_ticket>758426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>11:20:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24687"><pk_ticket>758513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>12:00:11</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEASSISTENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24688"><pk_ticket>758536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>12:06:54</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24689"><pk_ticket>758609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>12:40:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24690"><pk_ticket>758620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>12:43:46</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24691"><pk_ticket>758648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>12:53:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA LOCAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24692"><pk_ticket>758723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>13:34:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24693"><pk_ticket>758740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>13:44:31</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24694"><pk_ticket>758756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>13:57:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC CONCURS REDSARA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24695"><pk_ticket>758760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>14:04:38</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOCUMENTACIO A UN EXPEDIENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24696"><pk_ticket>758785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>14:35:16</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24697"><pk_ticket>758827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>16:22:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24698"><pk_ticket>758829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>16:24:06</th_created><val_days_resolution>6.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24699"><pk_ticket>758855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>18:00:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CANVI TITULAR IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24700"><pk_ticket>758856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>18:02:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT ESTRUCH</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24701"><pk_ticket>758864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>18:42:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24702"><pk_ticket>758886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-18T00:00:00</td_created><th_created>23:19:06</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO RENOV</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24703"><pk_ticket>759080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>10:10:10</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SELECCIO PATGES REAIALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24704"><pk_ticket>759097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>10:16:10</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US HABITATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24705"><pk_ticket>759174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>10:47:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT NUL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24706"><pk_ticket>759175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>10:47:51</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24707"><pk_ticket>759191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>10:56:34</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOVIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24708"><pk_ticket>759315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>11:43:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24709"><pk_ticket>759339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>11:50:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24710"><pk_ticket>759387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>12:11:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASA GOMIS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24711"><pk_ticket>759399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>12:16:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAXES CANVI TITULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24712"><pk_ticket>759454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>12:31:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO DRET TANTEIG RETRACTE URBANISTIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24713"><pk_ticket>759532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>13:07:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ASSOCIACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="24714"><pk_ticket>759564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>13:19:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTES DE LA CIUTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24715"><pk_ticket>759597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>13:32:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24716"><pk_ticket>759649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>14:07:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24717"><pk_ticket>759669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>14:41:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES INCIDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24718"><pk_ticket>759676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>14:51:36</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24719"><pk_ticket>759684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>15:13:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24720"><pk_ticket>759686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>15:20:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24721"><pk_ticket>759694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>15:42:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24722"><pk_ticket>759698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>16:03:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSPECCIO LOCAL COMERCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24723"><pk_ticket>759707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>16:50:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24724"><pk_ticket>759725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-19T00:00:00</td_created><th_created>18:05:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24725"><pk_ticket>759767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>08:37:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CASA GOMIS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24726"><pk_ticket>759831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>09:28:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24727"><pk_ticket>759868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>09:51:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELECTRONIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24728"><pk_ticket>759880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>09:57:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24729"><pk_ticket>759922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>10:10:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24730"><pk_ticket>759933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>10:14:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24731"><pk_ticket>759940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>10:18:07</th_created><val_days_resolution>1.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO LLICENCIA OBRA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24732"><pk_ticket>759995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>10:41:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24733"><pk_ticket>760140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>11:41:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24734"><pk_ticket>760151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>11:45:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROMOCIO ECONOMICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24735"><pk_ticket>760346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>13:22:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24736"><pk_ticket>760371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>13:34:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICAR CONDUCTOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24737"><pk_ticket>760391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>13:43:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24738"><pk_ticket>760408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>13:50:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24739"><pk_ticket>760434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>14:30:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24740"><pk_ticket>760437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>14:31:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24741"><pk_ticket>760449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>15:19:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24742"><pk_ticket>760450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>15:19:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24743"><pk_ticket>760455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>15:38:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT DONA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24744"><pk_ticket>760461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>16:18:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AL·LEGACIO MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24745"><pk_ticket>760488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>17:40:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24746"><pk_ticket>760490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>17:41:05</th_created><val_days_resolution>7.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24747"><pk_ticket>760501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-20T00:00:00</td_created><th_created>18:20:43</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24748"><pk_ticket>760522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>03:46:10</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD CONSTANCIA CENS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24749"><pk_ticket>760533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>08:31:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24750"><pk_ticket>760556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>08:56:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24751"><pk_ticket>760614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>09:34:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24752"><pk_ticket>760624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>09:42:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNAR DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24753"><pk_ticket>760651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>10:03:07</th_created><val_days_resolution>4.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISTICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24754"><pk_ticket>760701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>10:31:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA REBUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24755"><pk_ticket>760732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>10:45:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24756"><pk_ticket>760755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>10:59:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24757"><pk_ticket>760762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>11:02:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24758"><pk_ticket>760765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>11:04:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMAITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24759"><pk_ticket>760766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>11:05:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST REGISTRE PROPIETAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24760"><pk_ticket>760791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>11:21:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO TRAMIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24761"><pk_ticket>760957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>12:45:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24762"><pk_ticket>760963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>12:47:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24763"><pk_ticket>760990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>13:03:43</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24764"><pk_ticket>761022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>13:25:03</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24765"><pk_ticket>761047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>13:40:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24766"><pk_ticket>761110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>15:34:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24767"><pk_ticket>761119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>16:14:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24768"><pk_ticket>761126</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>16:31:27</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24769"><pk_ticket>761169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>17:44:47</th_created><val_days_resolution>3.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTE CIUTAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24770"><pk_ticket>761189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-21T00:00:00</td_created><th_created>19:46:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITACIO PAGAMENT TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24771"><pk_ticket>761270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>09:22:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24772"><pk_ticket>761301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>09:37:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24773"><pk_ticket>761456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>10:48:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24774"><pk_ticket>761488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>11:02:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24775"><pk_ticket>761631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>12:04:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL COPIA PLANOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24776"><pk_ticket>761644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>12:08:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24777"><pk_ticket>761763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>12:57:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTE CIUTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24778"><pk_ticket>761813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>13:23:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24779"><pk_ticket>761909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-22T00:00:00</td_created><th_created>15:31:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONSENTIMENT OBTENCIO DADES ADMIN PUBLIQUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24780"><pk_ticket>761945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-23T00:00:00</td_created><th_created>15:46:07</th_created><val_days_resolution>2.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRACTIQUES TREBALL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24781"><pk_ticket>761948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-24T00:00:00</td_created><th_created>09:10:11</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT PLACA IDENTIFICATIVA CENS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24782"><pk_ticket>761949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-24T00:00:00</td_created><th_created>10:01:07</th_created><val_days_resolution>2.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24783"><pk_ticket>761950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-11-24T00:00:00</td_created><th_created>10:01:08</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24784"><pk_ticket>761956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-24T00:00:00</td_created><th_created>20:10:10</th_created><val_days_resolution>11.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRIMONI CIVIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24785"><pk_ticket>761968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>08:32:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO CV</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24786"><pk_ticket>761980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>08:50:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO SOCIAL MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24787"><pk_ticket>762045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>09:37:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRIONI CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24788"><pk_ticket>762082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>09:50:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24789"><pk_ticket>762243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>10:56:12</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24790"><pk_ticket>762299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>11:24:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NULL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24791"><pk_ticket>762321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>11:33:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTRUCH ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24792"><pk_ticket>762326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>11:35:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24793"><pk_ticket>762329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>11:37:05</th_created><val_days_resolution>1.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24794"><pk_ticket>762342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>11:40:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEASSISTENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24795"><pk_ticket>762357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>11:48:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LOCAL COMERCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24796"><pk_ticket>762459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>12:27:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEI RECOLLIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24797"><pk_ticket>762600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>13:36:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24798"><pk_ticket>762646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>14:07:09</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24799"><pk_ticket>762653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>14:16:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24800"><pk_ticket>762654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>14:17:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24801"><pk_ticket>762656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>14:19:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24802"><pk_ticket>762660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>14:23:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CANGURATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24803"><pk_ticket>762662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>14:30:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR GUAL TEMPORAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24804"><pk_ticket>762686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>15:28:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24805"><pk_ticket>762711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>17:41:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24806"><pk_ticket>762725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>18:49:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24807"><pk_ticket>762743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-25T00:00:00</td_created><th_created>21:59:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24808"><pk_ticket>762802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>09:15:12</th_created><val_days_resolution>5.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24809"><pk_ticket>762813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>09:19:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24810"><pk_ticket>762907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>10:08:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PLANOLS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24811"><pk_ticket>762924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>10:19:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24812"><pk_ticket>762971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>10:40:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24813"><pk_ticket>763048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>11:18:13</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICAT ALUMNE PRACTIQUES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24814"><pk_ticket>763059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>11:22:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24815"><pk_ticket>763217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>12:48:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24816"><pk_ticket>763226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>12:52:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24817"><pk_ticket>763229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>12:53:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24818"><pk_ticket>763338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>14:06:55</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24819"><pk_ticket>763367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>14:47:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA MODELS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24820"><pk_ticket>763399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>16:29:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CELEBRACIO MATRIMONI CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24821"><pk_ticket>763406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>17:01:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FE DE VIDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24822"><pk_ticket>763423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>17:54:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24823"><pk_ticket>763427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>18:12:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24824"><pk_ticket>763429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>18:18:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENTREVISTA ALCALDE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24825"><pk_ticket>763432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-26T00:00:00</td_created><th_created>18:41:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24826"><pk_ticket>763480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>08:49:13</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24827"><pk_ticket>763494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>09:02:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24828"><pk_ticket>763580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>09:49:06</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24829"><pk_ticket>763612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>10:09:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24830"><pk_ticket>763623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>10:14:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA USUARI INTERN AJT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24831"><pk_ticket>763669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>10:39:09</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24832"><pk_ticket>763706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>10:56:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24833"><pk_ticket>763992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>13:12:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24834"><pk_ticket>764011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>13:21:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24835"><pk_ticket>764049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>13:41:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTRUCH BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24836"><pk_ticket>764054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>13:42:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BIAXA CENTRE ESTRUCH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24837"><pk_ticket>764091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>14:20:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24838"><pk_ticket>764097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>14:32:09</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24839"><pk_ticket>764098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>14:35:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24840"><pk_ticket>764102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>14:39:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24841"><pk_ticket>764103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>14:40:09</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24842"><pk_ticket>764130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>15:44:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOG MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24843"><pk_ticket>764149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>17:03:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24844"><pk_ticket>764161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>18:07:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACIO MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24845"><pk_ticket>764164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-27T00:00:00</td_created><th_created>18:29:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24846"><pk_ticket>764201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>08:10:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24847"><pk_ticket>764209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>08:29:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24848"><pk_ticket>764234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>09:05:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24849"><pk_ticket>764236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>09:06:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA CONTENIDOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24850"><pk_ticket>764262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>09:23:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24851"><pk_ticket>764328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>10:00:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24852"><pk_ticket>764331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>10:02:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24853"><pk_ticket>764396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>10:38:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24854"><pk_ticket>764464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>11:13:14</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24855"><pk_ticket>764481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>11:20:11</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24856"><pk_ticket>764507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>11:34:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24857"><pk_ticket>764518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>11:40:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24858"><pk_ticket>764580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>12:09:07</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24859"><pk_ticket>764612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>12:26:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24860"><pk_ticket>764799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>14:41:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24861"><pk_ticket>764807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>15:15:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24862"><pk_ticket>764814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>15:35:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24863"><pk_ticket>764852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-28T00:00:00</td_created><th_created>18:00:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24864"><pk_ticket>764920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>09:15:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24865"><pk_ticket>764941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>09:30:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUM REGISTRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24866"><pk_ticket>764951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>09:38:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF TAXA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24867"><pk_ticket>765104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>11:23:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNICACIO OBRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24868"><pk_ticket>765112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>11:25:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24869"><pk_ticket>765350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>15:10:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24870"><pk_ticket>765351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>15:16:09</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24871"><pk_ticket>765362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>16:08:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24872"><pk_ticket>765371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>16:58:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HISTORIAL LOCAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24873"><pk_ticket>765394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-29T00:00:00</td_created><th_created>20:42:09</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TEMARI OPOSICIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24874"><pk_ticket>765405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-30T00:00:00</td_created><th_created>14:33:09</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA CAVALCADA REIS MAGS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24875"><pk_ticket>765408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-11-30T00:00:00</td_created><th_created>19:24:08</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REFORMA BANY</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24876"><pk_ticket>765411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-01T00:00:00</td_created><th_created>13:38:10</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT TRASTOS VELLS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24877"><pk_ticket>765518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>09:30:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMPRA ENTRADES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24878"><pk_ticket>765558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>09:48:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24879"><pk_ticket>765561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>09:49:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24880"><pk_ticket>765591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>10:00:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVÀLUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24881"><pk_ticket>765625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>10:17:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONSULTA DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24882"><pk_ticket>765633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>10:19:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24883"><pk_ticket>765656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>10:28:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA ATESTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24884"><pk_ticket>765715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>10:53:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24885"><pk_ticket>765758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>11:09:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24886"><pk_ticket>765761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>11:11:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMPRA ENTRADES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24887"><pk_ticket>765775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>11:17:09</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24888"><pk_ticket>765891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>12:06:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO TRIBUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24889"><pk_ticket>765924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>12:21:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24890"><pk_ticket>766051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>13:26:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24891"><pk_ticket>766065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>13:34:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="24892"><pk_ticket>766149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>15:43:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24893"><pk_ticket>766212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>19:10:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24894"><pk_ticket>766214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>19:30:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT BOLLETI DENUNCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24895"><pk_ticket>766223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-02T00:00:00</td_created><th_created>22:37:08</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24896"><pk_ticket>766228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>08:28:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTUAR REPRESENTANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24897"><pk_ticket>766595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>12:08:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24898"><pk_ticket>766632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>12:24:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT LLIÇENCIA URBANISTICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24899"><pk_ticket>766680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>12:45:58</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBSCRIPCIO PROCES SELECTIU SERVEI LOCAL D’OCUPACIÓ</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24900"><pk_ticket>766733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>13:14:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUBSCRIPCIO PROCES SELECTIU SERVEI LOCAL D’OCUPACIÓ</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="24901"><pk_ticket>766737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>13:17:06</th_created><val_days_resolution>9.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24902"><pk_ticket>766744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>13:22:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO JUSTIFICANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24903"><pk_ticket>766772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>13:36:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24904"><pk_ticket>766821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>14:08:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24905"><pk_ticket>766823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>14:12:03</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA AUTORITZACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24906"><pk_ticket>766824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>14:12:11</th_created><val_days_resolution>1.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO FIANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24907"><pk_ticket>766855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>15:31:06</th_created><val_days_resolution>7.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO FANAL EDIFICI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24908"><pk_ticket>766859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>15:57:59</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL COMUNITAT VEINS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24909"><pk_ticket>766868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>16:37:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TARGETA ROSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24910"><pk_ticket>766882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>17:37:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24911"><pk_ticket>766899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>18:26:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24912"><pk_ticket>766906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-03T00:00:00</td_created><th_created>18:56:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24913"><pk_ticket>767074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>10:07:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24914"><pk_ticket>767134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>10:33:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24915"><pk_ticket>767163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>10:45:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24916"><pk_ticket>767340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>12:05:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24917"><pk_ticket>767358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>12:11:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA LLIC OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24918"><pk_ticket>767440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>12:55:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24919"><pk_ticket>767455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>13:05:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24920"><pk_ticket>767459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>13:08:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24921"><pk_ticket>767468</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>13:12:46</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24922"><pk_ticket>767494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>13:30:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24923"><pk_ticket>767504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>13:34:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24924"><pk_ticket>767574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>16:09:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24925"><pk_ticket>767580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>16:39:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO QR FIRA DEL GALL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24926"><pk_ticket>767591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>17:14:06</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="24927"><pk_ticket>767601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>17:40:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU RETORNAT INTERN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24928"><pk_ticket>767616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-04T00:00:00</td_created><th_created>18:45:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24929"><pk_ticket>767665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-05T00:00:00</td_created><th_created>09:19:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA AMBIENTAL ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24930"><pk_ticket>767809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-05T00:00:00</td_created><th_created>10:45:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24931"><pk_ticket>767955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-05T00:00:00</td_created><th_created>12:06:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ACTIVITAS ECONOMIQUES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24932"><pk_ticket>768172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-05T00:00:00</td_created><th_created>16:39:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT TRAMITS PRESENTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24933"><pk_ticket>768198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-05T00:00:00</td_created><th_created>22:59:09</th_created><val_days_resolution>12.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24934"><pk_ticket>768204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-06T00:00:00</td_created><th_created>13:58:08</th_created><val_days_resolution>6.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIÓ OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24935"><pk_ticket>768233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-08T00:00:00</td_created><th_created>14:19:06</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24936"><pk_ticket>768234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-08T00:00:00</td_created><th_created>17:44:06</th_created><val_days_resolution>3.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS ADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24937"><pk_ticket>768245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>06:48:08</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24938"><pk_ticket>768357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>09:46:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA HABITATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24939"><pk_ticket>768375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>09:59:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ELECTRONIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24940"><pk_ticket>768412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>10:17:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE ELCTRONIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24941"><pk_ticket>768547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>11:19:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="24942"><pk_ticket>768621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>11:49:48</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFIACANT IBI</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24943"><pk_ticket>768633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>11:54:08</th_created><val_days_resolution>2.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA CONDUCCIO GOS PERILLOS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24944"><pk_ticket>768788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>13:13:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24945"><pk_ticket>768836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>13:36:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24946"><pk_ticket>768881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>14:04:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS ADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24947"><pk_ticket>768895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>14:31:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AUTOLIQUIDACIO OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24948"><pk_ticket>768905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>15:22:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24949"><pk_ticket>768918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>16:21:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LACIO REGISTRE PRESENTAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24950"><pk_ticket>768950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>18:35:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI DOMICILIACIO TRIBUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24951"><pk_ticket>768968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-09T00:00:00</td_created><th_created>20:09:05</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24952"><pk_ticket>768977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>08:07:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24953"><pk_ticket>769001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>09:03:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24954"><pk_ticket>769015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>09:11:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME VULNERABILITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24955"><pk_ticket>769032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>09:19:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIMACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24956"><pk_ticket>769073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>09:37:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24957"><pk_ticket>769188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>10:36:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ARQUITECTE MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24958"><pk_ticket>769234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>10:56:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24959"><pk_ticket>769333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>11:43:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24960"><pk_ticket>769415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>12:31:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24961"><pk_ticket>769565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>14:03:09</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24962"><pk_ticket>769568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>14:06:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FRACCIONAMENT IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24963"><pk_ticket>769578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>14:24:09</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24964"><pk_ticket>769585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>14:43:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24965"><pk_ticket>769593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>15:08:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24966"><pk_ticket>769602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>15:24:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24967"><pk_ticket>769632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>17:25:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24968"><pk_ticket>769638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>17:36:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAU ORDINADOR INTERN</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24969"><pk_ticket>769660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-10T00:00:00</td_created><th_created>19:35:11</th_created><val_days_resolution>1.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24970"><pk_ticket>769673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>08:37:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="24971"><pk_ticket>769714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>09:17:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24972"><pk_ticket>769724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>09:25:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CANVI NOM GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24973"><pk_ticket>769775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>10:00:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24974"><pk_ticket>769843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>10:36:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24975"><pk_ticket>769901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>11:04:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24976"><pk_ticket>769905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>11:11:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24977"><pk_ticket>770030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>12:22:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24978"><pk_ticket>770117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>13:08:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24979"><pk_ticket>770211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>14:05:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="24980"><pk_ticket>770224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>14:43:56</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24981"><pk_ticket>770234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>15:10:15</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCEDIMENT EXPEDIENT CONSUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24982"><pk_ticket>770242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>15:38:16</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24983"><pk_ticket>770265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-11T00:00:00</td_created><th_created>17:00:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24984"><pk_ticket>770311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>08:29:06</th_created><val_days_resolution>2.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24985"><pk_ticket>770394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>09:53:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO JUSTIFICANT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24986"><pk_ticket>770397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>09:55:01</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24987"><pk_ticket>770400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>09:56:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT BAIXA CENS ANIMAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="24988"><pk_ticket>770424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>10:10:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24989"><pk_ticket>770510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>10:44:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24990"><pk_ticket>770615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>11:39:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DE SERVEIS PRESTATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24991"><pk_ticket>770649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>12:00:12</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24992"><pk_ticket>770650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>12:00:14</th_created><val_days_resolution>1.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT PERSONES MAJORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="24993"><pk_ticket>770789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>13:22:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="24994"><pk_ticket>770837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>14:02:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC NEGATIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24995"><pk_ticket>770851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>14:16:43</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24996"><pk_ticket>770856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>14:34:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="24997"><pk_ticket>770879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>15:45:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="24998"><pk_ticket>770885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>16:11:06</th_created><val_days_resolution>6.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ADEQUACIO HABITATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="24999"><pk_ticket>770887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>16:12:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25000"><pk_ticket>770901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>16:53:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25001"><pk_ticket>770913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>17:42:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25002"><pk_ticket>770915</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>18:00:01</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR FACTURA ELECTRONICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25003"><pk_ticket>770927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-12T00:00:00</td_created><th_created>18:53:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENT PDF SOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25004"><pk_ticket>771018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>09:42:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25005"><pk_ticket>771036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>09:55:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25006"><pk_ticket>771223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>11:42:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25007"><pk_ticket>771233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>11:47:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ANUL·LAR CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25008"><pk_ticket>771266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>12:07:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25009"><pk_ticket>771270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>12:09:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25010"><pk_ticket>771365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>13:22:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25011"><pk_ticket>771393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-13T00:00:00</td_created><th_created>13:43:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25012"><pk_ticket>771478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-14T00:00:00</td_created><th_created>12:07:07</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25013"><pk_ticket>771479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-14T00:00:00</td_created><th_created>12:09:07</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITATS ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25014"><pk_ticket>771490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-15T00:00:00</td_created><th_created>18:22:08</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANUL·LACIO RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25015"><pk_ticket>771495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-15T00:00:00</td_created><th_created>23:12:10</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25016"><pk_ticket>771496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>06:07:08</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25017"><pk_ticket>771499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>08:01:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIXA QUEIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25018"><pk_ticket>771510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>08:35:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25019"><pk_ticket>771544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>09:12:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25020"><pk_ticket>771655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>10:05:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25021"><pk_ticket>771666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>10:11:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ARMES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25022"><pk_ticket>771701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>10:29:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME ARRELAMENT SOCIAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25023"><pk_ticket>771718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>10:36:23</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25024"><pk_ticket>771843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>11:26:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25025"><pk_ticket>771850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>11:30:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25026"><pk_ticket>771875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>11:41:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25027"><pk_ticket>772003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>12:29:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROMOTORES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25028"><pk_ticket>772005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>12:30:10</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOCUMENTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25029"><pk_ticket>772032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>12:44:06</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25030"><pk_ticket>772054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>12:55:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25031"><pk_ticket>772090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>13:16:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25032"><pk_ticket>772129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>13:37:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSTANCIA RRHH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25033"><pk_ticket>772142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>13:48:17</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25034"><pk_ticket>772155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>13:54:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25035"><pk_ticket>772164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>13:58:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25036"><pk_ticket>772174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>14:03:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO RUA CARNAVAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25037"><pk_ticket>772195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>14:37:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25038"><pk_ticket>772219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>15:34:08</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25039"><pk_ticket>772244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>17:05:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25040"><pk_ticket>772245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>17:10:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC RUA CARNAVAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25041"><pk_ticket>772250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>17:32:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25042"><pk_ticket>772255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>17:41:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25043"><pk_ticket>772266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-12-16T00:00:00</td_created><th_created>19:06:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NIUS COLOMS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25044"><pk_ticket>772281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>07:40:12</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TEMARI PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="25045"><pk_ticket>772369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>09:35:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA PANELL FOTOVOLTAICS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25046"><pk_ticket>772393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>09:51:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA PANELL FOTOVOLTAICS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25047"><pk_ticket>772428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>10:08:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA MODIFICACIO LLIÇENCIA OTORGADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25048"><pk_ticket>772516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>11:06:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25049"><pk_ticket>772539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>11:21:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT REGISTRE ELECTRONIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25050"><pk_ticket>772585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>11:38:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25051"><pk_ticket>772598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>11:49:10</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25052"><pk_ticket>772621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>12:01:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25053"><pk_ticket>772674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>12:22:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25054"><pk_ticket>772725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>12:54:06</th_created><val_days_resolution>10.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25055"><pk_ticket>772796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>13:51:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25056"><pk_ticket>772804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>13:55:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT HISTOIRC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25057"><pk_ticket>772849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>15:37:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT INFERMERS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25058"><pk_ticket>772862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>17:00:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25059"><pk_ticket>772880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-17T00:00:00</td_created><th_created>18:53:06</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CEM ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25060"><pk_ticket>773891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>07:35:11</th_created><val_days_resolution>1.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25061"><pk_ticket>773946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>09:16:06</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25062"><pk_ticket>774048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>10:20:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25063"><pk_ticket>774081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>10:34:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25064"><pk_ticket>774084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>10:35:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25065"><pk_ticket>774134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>10:59:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25066"><pk_ticket>774153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>11:08:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT REBUT CONTRIBUCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25067"><pk_ticket>774160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>11:10:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25068"><pk_ticket>774268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>12:04:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25069"><pk_ticket>774286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>12:12:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25070"><pk_ticket>774350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>12:49:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25071"><pk_ticket>774389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>13:08:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERT PADRO HISTORIC NEGATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25072"><pk_ticket>774417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>13:23:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25073"><pk_ticket>774427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>13:29:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CALCUL PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25074"><pk_ticket>774482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>14:34:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25075"><pk_ticket>774486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>14:37:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25076"><pk_ticket>774518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>15:49:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25077"><pk_ticket>774524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-18T00:00:00</td_created><th_created>16:28:06</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25078"><pk_ticket>774638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>09:29:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOAC NACIONALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25079"><pk_ticket>774696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>10:01:06</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25080"><pk_ticket>774877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>11:35:56</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  ACTIVITAT PLANETARIUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25081"><pk_ticket>774907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>11:47:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PADRO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25082"><pk_ticket>774909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>11:49:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA SUGGERIMENT NIU VESPES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25083"><pk_ticket>774922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>11:54:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC NEGATIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25084"><pk_ticket>774935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:02:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25085"><pk_ticket>774941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:04:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRA MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25086"><pk_ticket>774943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:05:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25087"><pk_ticket>774952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:08:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25088"><pk_ticket>774979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:20:04</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FINALITZAR REGISTRE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25089"><pk_ticket>774987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:24:06</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA EBAS PALMIRA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25090"><pk_ticket>774991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:26:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25091"><pk_ticket>775010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:35:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25092"><pk_ticket>775017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>12:38:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25093"><pk_ticket>775091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>13:23:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25094"><pk_ticket>775093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>13:23:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO NADAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25095"><pk_ticket>775177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>15:53:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25096"><pk_ticket>775195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>17:31:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25097"><pk_ticket>775210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>19:14:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICIACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25098"><pk_ticket>775215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-19T00:00:00</td_created><th_created>20:43:16</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA SUGGERIMENT NIU VESPES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25099"><pk_ticket>775222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>07:51:06</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25100"><pk_ticket>775237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>08:37:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25101"><pk_ticket>775328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>10:18:00</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL NADAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25102"><pk_ticket>775336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>10:21:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25103"><pk_ticket>775354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>10:29:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEUTE MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25104"><pk_ticket>775467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>11:40:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25105"><pk_ticket>775484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>11:51:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25106"><pk_ticket>775498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>11:58:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25107"><pk_ticket>775501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>11:58:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25108"><pk_ticket>775600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>13:06:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25109"><pk_ticket>775619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>13:25:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25110"><pk_ticket>775658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>14:14:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO AJUTS EMPRESA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25111"><pk_ticket>775694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>17:13:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEUTE TRIBUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25112"><pk_ticket>775707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>18:30:45</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25113"><pk_ticket>775714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>19:35:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA LLICENCIA OBRA MAJOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25114"><pk_ticket>775717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-20T00:00:00</td_created><th_created>20:52:21</th_created><val_days_resolution>0.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25115"><pk_ticket>775721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-21T00:00:00</td_created><th_created>07:57:16</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25116"><pk_ticket>775726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-21T00:00:00</td_created><th_created>21:05:16</th_created><val_days_resolution>11.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ENGLISH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25117"><pk_ticket>775732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-22T00:00:00</td_created><th_created>11:45:16</th_created><val_days_resolution>1.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25118"><pk_ticket>775733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-22T00:00:00</td_created><th_created>13:23:16</th_created><val_days_resolution>1.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25119"><pk_ticket>775749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>08:14:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25120"><pk_ticket>775750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>08:17:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25121"><pk_ticket>775764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>08:55:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25122"><pk_ticket>775824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>09:41:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25123"><pk_ticket>775834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>09:48:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25124"><pk_ticket>775836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>09:49:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT PLANETARIUM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25125"><pk_ticket>775872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>10:06:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25126"><pk_ticket>775903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>10:22:31</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DCOUMENTACIO EXPEDIENT EN CURS</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25127"><pk_ticket>775909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>10:24:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25128"><pk_ticket>775917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>10:30:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO TEMPORAL VIA PUBLICA PER TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25129"><pk_ticket>775944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>10:51:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25130"><pk_ticket>775945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>10:52:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA TECNIC MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25131"><pk_ticket>776001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>11:34:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PLANATERIUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25132"><pk_ticket>776005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>11:36:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25133"><pk_ticket>776106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>12:52:15</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25134"><pk_ticket>776151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>13:32:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25135"><pk_ticket>776190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>14:20:16</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25136"><pk_ticket>776195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>14:25:17</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25137"><pk_ticket>776206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>14:56:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25138"><pk_ticket>776210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>15:11:16</th_created><val_days_resolution>1.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA VEI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25139"><pk_ticket>776212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>15:14:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25140"><pk_ticket>776216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>15:37:18</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARTIDA NAIXEMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25141"><pk_ticket>776218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>15:53:21</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25142"><pk_ticket>776219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>15:55:18</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25143"><pk_ticket>776230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>17:09:36</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR VARIACIO IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25144"><pk_ticket>776238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>18:09:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25145"><pk_ticket>776242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>18:28:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25146"><pk_ticket>776255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-23T00:00:00</td_created><th_created>23:47:16</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25147"><pk_ticket>776332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-24T00:00:00</td_created><th_created>09:52:20</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ERROR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25148"><pk_ticket>776405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2024-12-24T00:00:00</td_created><th_created>11:11:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25149"><pk_ticket>776479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-24T00:00:00</td_created><th_created>12:51:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25150"><pk_ticket>776582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-27T00:00:00</td_created><th_created>09:50:22</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ABONAMENT CEM ESPORTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25151"><pk_ticket>776590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-27T00:00:00</td_created><th_created>09:57:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25152"><pk_ticket>776648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-27T00:00:00</td_created><th_created>10:47:14</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME GRUA INFORME POLICIAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25153"><pk_ticket>776894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-27T00:00:00</td_created><th_created>14:57:17</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25154"><pk_ticket>776901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-27T00:00:00</td_created><th_created>17:07:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25155"><pk_ticket>776931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-28T00:00:00</td_created><th_created>14:36:16</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA ZONA BLAVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25156"><pk_ticket>776935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-28T00:00:00</td_created><th_created>17:46:18</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CANVI DOMICILI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25157"><pk_ticket>776948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-29T00:00:00</td_created><th_created>21:04:18</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25158"><pk_ticket>776976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>09:09:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTACIONAMENT PERSONA DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25159"><pk_ticket>776997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>09:24:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO REBUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25160"><pk_ticket>777158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>11:16:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT TRIBUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25161"><pk_ticket>777167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>11:20:16</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25162"><pk_ticket>777195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>11:37:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF DADES PERSONALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25163"><pk_ticket>777214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>11:51:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25164"><pk_ticket>777423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>14:43:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REBUT BO SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25165"><pk_ticket>777424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>14:58:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES D EN PUIG MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25166"><pk_ticket>777471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>18:36:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25167"><pk_ticket>777482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>19:39:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25168"><pk_ticket>777490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-30T00:00:00</td_created><th_created>23:03:16</th_created><val_days_resolution>3.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25169"><pk_ticket>777492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>02:21:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERENCIA CLASSES DIRIGIDES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25170"><pk_ticket>777532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>09:42:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL TARGETA APARCAMENT METGES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25171"><pk_ticket>777567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>10:26:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25172"><pk_ticket>777681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>12:35:16</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25173"><pk_ticket>777708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>13:21:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25174"><pk_ticket>777724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>13:59:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25175"><pk_ticket>777726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2024-12-31T00:00:00</td_created><th_created>14:03:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT PAGAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25176"><pk_ticket>777744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-01T00:00:00</td_created><th_created>14:10:19</th_created><val_days_resolution>6.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25177"><pk_ticket>777751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>07:16:26</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIFICACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25178"><pk_ticket>777774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>09:04:50</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25179"><pk_ticket>777797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>09:24:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25180"><pk_ticket>777933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>10:37:18</th_created><val_days_resolution>1.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPLANTACIO ZONA DE BAIXES EMISSIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25181"><pk_ticket>778088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>12:30:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT TRAMITS PRESENTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25182"><pk_ticket>778105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>12:43:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25183"><pk_ticket>778109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>12:48:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25184"><pk_ticket>778119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>12:55:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENTREGA DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25185"><pk_ticket>778163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>13:29:24</th_created><val_days_resolution>1.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25186"><pk_ticket>778184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>13:47:18</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25187"><pk_ticket>778194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>14:02:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25188"><pk_ticket>778250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>17:58:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25189"><pk_ticket>778266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>20:10:17</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25190"><pk_ticket>778267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>20:20:16</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25191"><pk_ticket>778279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-02T00:00:00</td_created><th_created>23:17:19</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25192"><pk_ticket>778312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>09:12:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25193"><pk_ticket>778325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>09:29:16</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM DISCAPACITAT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25194"><pk_ticket>778333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>09:39:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25195"><pk_ticket>778375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>10:21:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DOMICILIACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25196"><pk_ticket>778429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>10:53:16</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI PERIODE SANCIONS ZBE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25197"><pk_ticket>778536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>12:05:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT INTERCANVI SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25198"><pk_ticket>778553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>12:21:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACCES SERVEIS SOCIALS BASICS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25199"><pk_ticket>778631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>13:32:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25200"><pk_ticket>778662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>14:06:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI OFICINA ESPORTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25201"><pk_ticket>778665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>14:13:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25202"><pk_ticket>778686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>15:58:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM DOMICILIACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25203"><pk_ticket>778724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-03T00:00:00</td_created><th_created>19:28:58</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI US</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25204"><pk_ticket>778740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-04T00:00:00</td_created><th_created>16:18:16</th_created><val_days_resolution>22.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT DEVOLUCIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25205"><pk_ticket>778772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-06T00:00:00</td_created><th_created>17:45:18</th_created><val_days_resolution>3.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO CENTRE ESPORTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25206"><pk_ticket>778796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>08:36:16</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITATS SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25207"><pk_ticket>778828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>09:11:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONES BAIXES EMISSIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25208"><pk_ticket>778913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>09:57:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25209"><pk_ticket>778936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>10:10:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS URBANISTICS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25210"><pk_ticket>779003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>10:47:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ATESTAT POLICIA LOCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25211"><pk_ticket>779219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>12:17:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25212"><pk_ticket>779303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>12:45:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25213"><pk_ticket>779312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>12:48:16</th_created><val_days_resolution>14.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25214"><pk_ticket>779322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>12:52:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25215"><pk_ticket>779356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>13:10:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25216"><pk_ticket>779438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>14:19:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25217"><pk_ticket>779448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>14:52:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RENOVAR CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25218"><pk_ticket>779464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>15:27:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25219"><pk_ticket>779476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>16:01:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25220"><pk_ticket>779481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>16:26:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA APARCAMENT MOTOCICLETES COMUNITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25221"><pk_ticket>779484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>16:43:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25222"><pk_ticket>779488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>16:58:18</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCEDIMENT NOTIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25223"><pk_ticket>779501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-07T00:00:00</td_created><th_created>17:26:34</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CPNSULTA SOL·LICITUD BONIFICACIO IBI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25224"><pk_ticket>779593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>09:06:23</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25225"><pk_ticket>779657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>09:38:16</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25226"><pk_ticket>779666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>09:42:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI NOM GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25227"><pk_ticket>779684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>09:51:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO REBUDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25228"><pk_ticket>779720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>10:07:10</th_created><val_days_resolution>4.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25229"><pk_ticket>779750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>10:21:16</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25230"><pk_ticket>779825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>10:49:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25231"><pk_ticket>779910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>11:21:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25232"><pk_ticket>779960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>11:35:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25233"><pk_ticket>780094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>12:29:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXEMPCIO IVTM DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25234"><pk_ticket>780144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>12:55:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO GENCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25235"><pk_ticket>780188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>13:21:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25236"><pk_ticket>780191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>13:22:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CUOTA ABONAMENT CENTRE ESPORTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25237"><pk_ticket>780230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>13:51:21</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TREBALL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="25238"><pk_ticket>780293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>15:53:18</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25239"><pk_ticket>780296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>16:04:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25240"><pk_ticket>780302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>16:17:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DEUTES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25241"><pk_ticket>780320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>17:26:18</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO BANCARIA ABONAMENT GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25242"><pk_ticket>780321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-08T00:00:00</td_created><th_created>17:29:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25243"><pk_ticket>780418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>09:16:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25244"><pk_ticket>780475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>09:51:29</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO CONSUM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25245"><pk_ticket>780483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>09:56:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25246"><pk_ticket>780503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:09:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25247"><pk_ticket>780529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:28:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25248"><pk_ticket>780541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:34:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEI OCUPACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25249"><pk_ticket>780545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:37:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO JURADA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="25250"><pk_ticket>780555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:43:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25251"><pk_ticket>780571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:48:18</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACTUALITZACIO WEB</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25252"><pk_ticket>780589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>10:59:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT REGISTRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25253"><pk_ticket>780599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>11:04:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA HORARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25254"><pk_ticket>780630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>11:21:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT ANTIGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25255"><pk_ticket>780711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>12:06:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO CONTRACTACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25256"><pk_ticket>780921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>14:14:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25257"><pk_ticket>780927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>14:25:55</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25258"><pk_ticket>780980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>16:48:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25259"><pk_ticket>780992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>17:48:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25260"><pk_ticket>780997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>18:03:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FORMULARI COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25261"><pk_ticket>780999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>18:11:40</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25262"><pk_ticket>781001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>18:16:06</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25263"><pk_ticket>781018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-09T00:00:00</td_created><th_created>19:38:18</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25264"><pk_ticket>781094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>09:26:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GEMMA TORRES NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25265"><pk_ticket>781096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>09:27:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NULL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25266"><pk_ticket>781186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>10:15:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25267"><pk_ticket>781208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>10:23:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25268"><pk_ticket>781253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>10:55:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON CONTACTE BOTIGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25269"><pk_ticket>781262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>10:58:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESTABLIR CONTRASENYA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25270"><pk_ticket>781273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>11:07:10</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25271"><pk_ticket>781323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>11:32:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OMIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25272"><pk_ticket>781417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>12:22:17</th_created><val_days_resolution>3.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25273"><pk_ticket>781453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>12:41:20</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>12</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25274"><pk_ticket>781510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>13:18:16</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RETIRADA VEHICLE ZBE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25275"><pk_ticket>781523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>13:29:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVACIO SAC RUNA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25276"><pk_ticket>781569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>14:13:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25277"><pk_ticket>781581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>14:50:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT SERVEIS PRESTATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25278"><pk_ticket>781583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>14:53:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIO MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25279"><pk_ticket>781619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>18:12:34</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>16</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25280"><pk_ticket>781625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>18:58:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT MOBIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25281"><pk_ticket>781626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>19:39:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25282"><pk_ticket>781629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-10T00:00:00</td_created><th_created>20:28:22</th_created><val_days_resolution>1.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO EXPEDIENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25283"><pk_ticket>781635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-11T00:00:00</td_created><th_created>09:25:16</th_created><val_days_resolution>9.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25284"><pk_ticket>781645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-11T00:00:00</td_created><th_created>19:30:25</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATESTAT POLICIAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25285"><pk_ticket>781657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-12T00:00:00</td_created><th_created>20:18:16</th_created><val_days_resolution>2.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25286"><pk_ticket>781670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>08:23:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25287"><pk_ticket>781678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>08:38:16</th_created><val_days_resolution>1.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT DUPLICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25288"><pk_ticket>781680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>08:39:07</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO REBUDA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25289"><pk_ticket>781681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>08:40:16</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25290"><pk_ticket>781739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>09:24:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RETIRADA VEHICLE ZBE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25291"><pk_ticket>781755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>09:35:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO REBUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25292"><pk_ticket>781758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>09:38:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA FNMT ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25293"><pk_ticket>781783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>09:55:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA SANITARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25294"><pk_ticket>781785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>09:57:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25295"><pk_ticket>781809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>10:06:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25296"><pk_ticket>781839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>10:16:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INFORME URBANISITIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25297"><pk_ticket>781925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>10:47:43</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL CERTIFICAT DIGITAL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25298"><pk_ticket>781933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>10:51:19</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25299"><pk_ticket>781936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>10:52:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25300"><pk_ticket>781980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>11:13:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25301"><pk_ticket>782002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>11:25:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA REBUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25302"><pk_ticket>782167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>12:32:22</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RETIRADA VEHICLE ZBE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25303"><pk_ticket>782250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>13:15:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25304"><pk_ticket>782364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>14:43:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25305"><pk_ticket>782385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>15:45:16</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA SAGNIER</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25306"><pk_ticket>782386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>15:51:42</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR RESERVA SAGNIER</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25307"><pk_ticket>782391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>16:03:21</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGOA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25308"><pk_ticket>782403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>16:36:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25309"><pk_ticket>782424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>17:37:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25310"><pk_ticket>782430</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-13T00:00:00</td_created><th_created>18:02:50</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT SANT COSME</txt_summary><val_time_spent>51</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25311"><pk_ticket>782488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:03:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG CASES D EN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25312"><pk_ticket>782509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:20:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25313"><pk_ticket>782516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:23:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25314"><pk_ticket>782532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:31:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25315"><pk_ticket>782550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:39:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INGRES MINIM VITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25316"><pk_ticket>782554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:40:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25317"><pk_ticket>782562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:44:20</th_created><val_days_resolution>1.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25318"><pk_ticket>782584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>09:53:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25319"><pk_ticket>782669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>10:34:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25320"><pk_ticket>782707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>10:51:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25321"><pk_ticket>782709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>10:53:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25322"><pk_ticket>782726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>10:59:32</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO JUSTIFICANT INDIVIDUAL</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25323"><pk_ticket>782750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:10:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25324"><pk_ticket>782759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:13:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25325"><pk_ticket>782761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:13:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI FOTO PERFIL INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25326"><pk_ticket>782765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:14:16</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25327"><pk_ticket>782802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:32:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU CONSERGE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="25328"><pk_ticket>782842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:54:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25329"><pk_ticket>782843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:54:16</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25330"><pk_ticket>782848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>4</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>11:57:16</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25331"><pk_ticket>782877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>12:12:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE CANVI TITURAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25332"><pk_ticket>782910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>12:24:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA ESTAT SOL·LICITUD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25333"><pk_ticket>782982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>12:58:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25334"><pk_ticket>783070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>14:00:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU PISCINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25335"><pk_ticket>783075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>14:07:25</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25336"><pk_ticket>783105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>15:02:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INDEMNITZACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25337"><pk_ticket>783106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>15:04:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25338"><pk_ticket>783115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>15:26:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25339"><pk_ticket>783122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>15:38:42</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAIMTAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25340"><pk_ticket>783160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>18:35:18</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO VULNERABILITAT WEB AJT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25341"><pk_ticket>783193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-14T00:00:00</td_created><th_created>21:07:18</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SAD</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25342"><pk_ticket>783258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>09:23:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OFERTA FORMATIVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25343"><pk_ticket>783288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>09:41:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25344"><pk_ticket>783311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>09:52:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25345"><pk_ticket>783382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>10:30:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25346"><pk_ticket>783428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>10:55:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25347"><pk_ticket>783498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>11:26:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS CERTIFICAT PROFESIONALITAT CURS TRANSPORT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25348"><pk_ticket>783603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>12:25:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25349"><pk_ticket>783608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>12:28:22</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25350"><pk_ticket>783619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>12:34:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PRESENTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25351"><pk_ticket>783620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>12:34:16</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO HPO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25352"><pk_ticket>783625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>12:36:02</th_created><val_days_resolution>0.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS TRANSPORT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25353"><pk_ticket>783678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>13:05:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25354"><pk_ticket>783688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>13:12:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25355"><pk_ticket>783788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>15:12:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25356"><pk_ticket>783791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>15:27:16</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25357"><pk_ticket>783802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>16:16:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25358"><pk_ticket>783803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>16:17:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOU COMPTE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25359"><pk_ticket>783807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>16:20:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MOBILITAT REDUÏDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25360"><pk_ticket>783810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>16:28:19</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25361"><pk_ticket>783819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>16:55:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25362"><pk_ticket>783821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>16:58:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25363"><pk_ticket>783824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>17:03:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPSCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25364"><pk_ticket>783826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>17:03:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25365"><pk_ticket>783832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>17:15:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25366"><pk_ticket>783838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>17:41:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25367"><pk_ticket>783842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>17:49:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25368"><pk_ticket>783843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>17:55:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25369"><pk_ticket>783845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:04:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA BUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25370"><pk_ticket>783846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:06:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI ASSISTENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25371"><pk_ticket>783847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:09:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25372"><pk_ticket>783849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:34:16</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25373"><pk_ticket>783853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:38:48</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25374"><pk_ticket>783855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:47:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25375"><pk_ticket>783858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>18:54:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INCRIPCIO ACTIVIAT ESPORT JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25376"><pk_ticket>783860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>19:07:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25377"><pk_ticket>783862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>19:09:45</th_created><val_days_resolution>3.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25378"><pk_ticket>783864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>19:20:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25379"><pk_ticket>783879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-15T00:00:00</td_created><th_created>23:25:16</th_created><val_days_resolution>3.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25380"><pk_ticket>783889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>08:32:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25381"><pk_ticket>783916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>09:09:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA PLATAFORMA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25382"><pk_ticket>783955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>09:28:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALTA PADRO MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25383"><pk_ticket>783963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>09:33:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25384"><pk_ticket>784001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>09:56:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25385"><pk_ticket>784056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>10:23:18</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25386"><pk_ticket>784097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>10:43:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENTS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25387"><pk_ticket>784122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>10:54:16</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25388"><pk_ticket>784139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>11:02:26</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL JUSTIFICANT ASSISTENCIA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25389"><pk_ticket>784255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>12:02:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25390"><pk_ticket>784274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>12:11:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25391"><pk_ticket>784322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>12:35:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFICACIO DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25392"><pk_ticket>784417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>13:27:27</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25393"><pk_ticket>784460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>14:08:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25394"><pk_ticket>784462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>14:13:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TERRASSA BAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25395"><pk_ticket>784464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>14:16:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25396"><pk_ticket>784465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>14:18:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25397"><pk_ticket>784474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>14:41:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25398"><pk_ticket>784475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>14:41:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TRAMITACIO GENCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25399"><pk_ticket>784489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>15:31:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25400"><pk_ticket>784491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>15:32:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL VISITA CASA GOMIS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25401"><pk_ticket>784499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>16:17:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT NIE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25402"><pk_ticket>784530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>17:54:16</th_created><val_days_resolution>3.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA COMPRAVENDA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25403"><pk_ticket>784537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>18:11:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25404"><pk_ticket>784551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>19:27:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25405"><pk_ticket>784556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-16T00:00:00</td_created><th_created>19:52:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25406"><pk_ticket>784567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>06:58:16</th_created><val_days_resolution>2.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25407"><pk_ticket>784590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>08:56:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVAR PERFIL ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25408"><pk_ticket>784611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>09:13:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES A LA CIUTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25409"><pk_ticket>784613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>09:13:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM VEHICLE ANTIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25410"><pk_ticket>784640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>09:35:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EXEMPCIO IVTM VEHICLE ANTIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25411"><pk_ticket>784668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>09:51:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI ESPORTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25412"><pk_ticket>784715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>10:34:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25413"><pk_ticket>784720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>10:37:28</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25414"><pk_ticket>784721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>10:37:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CANGURATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25415"><pk_ticket>784723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>10:38:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25416"><pk_ticket>784733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>10:46:25</th_created><val_days_resolution>1.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVAR PERFIL ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25417"><pk_ticket>784745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>10:58:58</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25418"><pk_ticket>784794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>11:24:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25419"><pk_ticket>784827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>11:42:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25420"><pk_ticket>784845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>11:53:21</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25421"><pk_ticket>784900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>12:27:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25422"><pk_ticket>784970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>13:24:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25423"><pk_ticket>785068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-17T00:00:00</td_created><th_created>18:46:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25424"><pk_ticket>785082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-18T00:00:00</td_created><th_created>10:49:24</th_created><val_days_resolution>2.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR 500 NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25425"><pk_ticket>785092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-19T00:00:00</td_created><th_created>10:38:16</th_created><val_days_resolution>8.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25426"><pk_ticket>785093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-19T00:00:00</td_created><th_created>10:57:20</th_created><val_days_resolution>3.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25427"><pk_ticket>785107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>03:20:24</th_created><val_days_resolution>13.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25428"><pk_ticket>785115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>08:15:16</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO ALTA NADO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25429"><pk_ticket>785117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>08:22:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25430"><pk_ticket>785131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>08:43:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NADO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25431"><pk_ticket>785208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>09:39:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25432"><pk_ticket>785235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>09:52:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25433"><pk_ticket>785260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:03:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25434"><pk_ticket>785282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:15:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25435"><pk_ticket>785308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:29:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25436"><pk_ticket>785325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:39:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTA SIMPLE COTXE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25437"><pk_ticket>785326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:39:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25438"><pk_ticket>785345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:49:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25439"><pk_ticket>785346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:50:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25440"><pk_ticket>785351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>10:54:25</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CERTIFICAT REGIM URBANISTIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25441"><pk_ticket>785396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>11:10:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25442"><pk_ticket>785417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>11:16:45</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CERTIFICAT REGIM URBANÍSTIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25443"><pk_ticket>785454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>11:29:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA LLOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25444"><pk_ticket>785527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>11:58:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CLASSE CEM ESPORT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25445"><pk_ticket>785633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>12:44:23</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PRESTACIONS MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25446"><pk_ticket>785667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>12:57:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOL INGRESSOS INDEGUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25447"><pk_ticket>785718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>13:24:16</th_created><val_days_resolution>2.83</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25448"><pk_ticket>785789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>13:54:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25449"><pk_ticket>785837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>14:52:53</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ROSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25450"><pk_ticket>785856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>15:59:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCAI INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25451"><pk_ticket>785901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>18:36:30</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25452"><pk_ticket>785909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>18:50:21</th_created><val_days_resolution>4.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25453"><pk_ticket>785910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>18:53:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ALTA IDCAT MBL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25454"><pk_ticket>785919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-20T00:00:00</td_created><th_created>19:20:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25455"><pk_ticket>785978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>09:08:16</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ALIMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25456"><pk_ticket>786099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>10:12:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO EXTRA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25457"><pk_ticket>786115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>10:19:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25458"><pk_ticket>786266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>11:30:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CASES EN PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25459"><pk_ticket>786269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>11:31:02</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25460"><pk_ticket>786287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>11:37:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SESSIO INFORMATIVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25461"><pk_ticket>786301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>11:43:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PILATES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25462"><pk_ticket>786311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>11:47:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PILATES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25463"><pk_ticket>786349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:05:19</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25464"><pk_ticket>786351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:07:16</th_created><val_days_resolution>0.99</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA SIAD</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25465"><pk_ticket>786368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:14:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25466"><pk_ticket>786373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:16:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CERTIFICAT PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25467"><pk_ticket>786378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:20:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT VOLANT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25468"><pk_ticket>786398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:35:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25469"><pk_ticket>786424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:47:20</th_created><val_days_resolution>1.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIMACIO PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25470"><pk_ticket>786444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>12:58:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORARI VISITES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25471"><pk_ticket>786577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>15:06:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO XERRADA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25472"><pk_ticket>786598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>16:25:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25473"><pk_ticket>786600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>16:28:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25474"><pk_ticket>786606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>16:54:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES CURS ONLINE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25475"><pk_ticket>786619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>17:32:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25476"><pk_ticket>786626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>18:01:16</th_created><val_days_resolution>5.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25477"><pk_ticket>786627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>18:27:22</th_created><val_days_resolution>12.61</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ESTAT INFORME VULNERABILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25478"><pk_ticket>786628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-21T00:00:00</td_created><th_created>18:29:16</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ESTAT INFORME VULNERABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25479"><pk_ticket>786666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>08:06:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA HORARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25480"><pk_ticket>786758</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>09:44:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOCUMENT PDF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="25481"><pk_ticket>786906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>11:00:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25482"><pk_ticket>786947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>11:22:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI DADES PERSONALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25483"><pk_ticket>786992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>11:50:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO AMBIENTAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25484"><pk_ticket>787017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>11:58:52</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25485"><pk_ticket>787074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>12:27:16</th_created><val_days_resolution>2.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI PSICOLOGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25486"><pk_ticket>787081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>12:31:55</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25487"><pk_ticket>787085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>12:32:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OCUPACIO VIA PUBLICA CONTENIDORS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25488"><pk_ticket>787091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>12:36:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25489"><pk_ticket>787140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>13:06:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25490"><pk_ticket>787198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>13:50:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCS NOTIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25491"><pk_ticket>787247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>16:08:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25492"><pk_ticket>787279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>18:16:30</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25493"><pk_ticket>787291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>18:43:19</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CANVI DOMICILIACIO BANCARIA CONTRIBUCIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25494"><pk_ticket>787304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>19:57:16</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERRUQUERIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25495"><pk_ticket>787305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-22T00:00:00</td_created><th_created>20:36:18</th_created><val_days_resolution>1.12</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR SOL INFORMACIO LLOGUER ESTUDIANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25496"><pk_ticket>787318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>08:36:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25497"><pk_ticket>787551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>11:08:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO OFERTA FORMATIVA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25498"><pk_ticket>787757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>12:49:13</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25499"><pk_ticket>787900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>14:52:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OCUPACIO TERRASSA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25500"><pk_ticket>787908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>15:45:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT NAIXEMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25501"><pk_ticket>787913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>16:06:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA ANONIMA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25502"><pk_ticket>787923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>16:45:16</th_created><val_days_resolution>2.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBTENCIO AJUT TELEASSISTENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25503"><pk_ticket>787931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>17:13:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25504"><pk_ticket>787933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>17:16:19</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25505"><pk_ticket>787941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>17:28:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25506"><pk_ticket>787956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>18:26:19</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25507"><pk_ticket>787963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>18:44:57</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBTENCIO COPIA PERMIS ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25508"><pk_ticket>787967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-23T00:00:00</td_created><th_created>18:57:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENTRE ESPORTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25509"><pk_ticket>787989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>08:50:17</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTOLIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25510"><pk_ticket>788025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>09:26:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25511"><pk_ticket>788035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>09:32:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25512"><pk_ticket>788049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>09:39:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25513"><pk_ticket>788086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>09:58:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROGRAMA 30 PLUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25514"><pk_ticket>788146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>10:36:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT MENORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25515"><pk_ticket>788248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>11:26:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25516"><pk_ticket>788275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>11:37:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BOTO ASISTENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25517"><pk_ticket>788426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>13:02:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25518"><pk_ticket>788535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>15:18:18</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLEI DEPENDENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25519"><pk_ticket>788536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>15:20:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANGURATGE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25520"><pk_ticket>788550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>16:53:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL LOCAL COMERCIAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25521"><pk_ticket>788558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>17:17:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25522"><pk_ticket>788565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>17:39:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUEMNTACIO ADJUNTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25523"><pk_ticket>788572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>18:19:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ANULAL·LACIO SERVEI RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25524"><pk_ticket>788587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-24T00:00:00</td_created><th_created>20:41:16</th_created><val_days_resolution>1.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PROCES SELECTIU CONSERGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25525"><pk_ticket>788601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-26T00:00:00</td_created><th_created>01:24:19</th_created><val_days_resolution>3.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25526"><pk_ticket>788620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>08:27:16</th_created><val_days_resolution>2.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25527"><pk_ticket>788702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>09:42:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25528"><pk_ticket>788815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>10:31:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO CEDULA HABITABILITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25529"><pk_ticket>788869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>10:55:21</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS LOLA ARIAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25530"><pk_ticket>788885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI CURS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25531"><pk_ticket>788913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>11:16:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ATESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25532"><pk_ticket>788927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>11:21:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADREÇA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25533"><pk_ticket>789034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>12:13:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25534"><pk_ticket>789071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>12:27:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPOSTA RECLAMACIO SERVEI RESIDUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25535"><pk_ticket>789077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>12:32:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENT OAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25536"><pk_ticket>789093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>12:40:16</th_created><val_days_resolution>1.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA RESIDUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25537"><pk_ticket>789138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>13:00:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25538"><pk_ticket>789158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>13:07:15</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS LOLA AIRAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25539"><pk_ticket>789231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>13:47:28</th_created><val_days_resolution>1.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICA PERFIL ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25540"><pk_ticket>789260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>14:04:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25541"><pk_ticket>789284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>14:32:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV AUTORITZACIO TERRASSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25542"><pk_ticket>789293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>14:46:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUMERO TAULA MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25543"><pk_ticket>789295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>14:49:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25544"><pk_ticket>789300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>14:55:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25545"><pk_ticket>789322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>16:12:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICIACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25546"><pk_ticket>789325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>16:19:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25547"><pk_ticket>789338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>16:46:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAIS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25548"><pk_ticket>789344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:04:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25549"><pk_ticket>789346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:09:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEMENTIRI VELL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25550"><pk_ticket>789350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:40:41</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL OAIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25551"><pk_ticket>789351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:42:01</th_created><val_days_resolution>0.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL OAIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25552"><pk_ticket>789353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:47:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25553"><pk_ticket>789354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:49:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25554"><pk_ticket>789358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>17:56:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VENDA COTXE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25555"><pk_ticket>789362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>18:16:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25556"><pk_ticket>789364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>18:19:56</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25557"><pk_ticket>789389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-27T00:00:00</td_created><th_created>21:27:20</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGREOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25558"><pk_ticket>789425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>08:51:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEDULA HABITABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25559"><pk_ticket>789426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>08:53:20</th_created><val_days_resolution>2.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PERMIS OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25560"><pk_ticket>789526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>09:54:19</th_created><val_days_resolution>2.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA MUNICIPAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25561"><pk_ticket>789550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>10:06:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25562"><pk_ticket>789585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>10:29:16</th_created><val_days_resolution>2.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RESIDENT PLATJA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25563"><pk_ticket>789589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>10:31:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS OFERTA FORMATIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25564"><pk_ticket>789646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>11:04:18</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25565"><pk_ticket>789655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>11:06:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25566"><pk_ticket>789789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>12:04:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL INSPECCIO SANITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25567"><pk_ticket>789870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>12:42:46</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25568"><pk_ticket>789882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>12:48:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25569"><pk_ticket>789886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>12:51:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25570"><pk_ticket>789948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>13:21:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25571"><pk_ticket>789977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>13:44:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25572"><pk_ticket>790000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>14:23:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FP DUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25573"><pk_ticket>790010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>14:57:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25574"><pk_ticket>790013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>15:10:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25575"><pk_ticket>790015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>15:11:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25576"><pk_ticket>790016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>15:15:18</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25577"><pk_ticket>790022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>15:52:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25578"><pk_ticket>790039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>16:35:51</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25579"><pk_ticket>790057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>17:31:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25580"><pk_ticket>790071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>18:25:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTJ FACTURA ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25581"><pk_ticket>790080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>18:49:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25582"><pk_ticket>790088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>19:48:44</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25583"><pk_ticket>790090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>20:02:04</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS EL PRAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25584"><pk_ticket>790091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>EN ESPERA</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-28T00:00:00</td_created><th_created>20:08:19</th_created><val_days_resolution>3.38</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CANVI US LOCAL HABITATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25585"><pk_ticket>790143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>08:53:19</th_created><val_days_resolution>2.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25586"><pk_ticket>790147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>08:56:22</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25587"><pk_ticket>790148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>08:57:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25588"><pk_ticket>790164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>09:09:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25589"><pk_ticket>790240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>09:54:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25590"><pk_ticket>790325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>10:42:14</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25591"><pk_ticket>790489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>12:16:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT TRAMITS PRESENTATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25592"><pk_ticket>790508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>12:33:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CENTRE DE DIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25593"><pk_ticket>790552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>12:59:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25594"><pk_ticket>790556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>13:07:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25595"><pk_ticket>790566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>13:15:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA JARDI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25596"><pk_ticket>790629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>14:19:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25597"><pk_ticket>790657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>15:33:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25598"><pk_ticket>790660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>15:45:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25599"><pk_ticket>790681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>17:37:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25600"><pk_ticket>790685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>17:40:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25601"><pk_ticket>790687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>17:42:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25602"><pk_ticket>790700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>18:56:52</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25603"><pk_ticket>790701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-29T00:00:00</td_created><th_created>18:56:59</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALIDS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25604"><pk_ticket>791739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>08:46:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO LLICENCIA PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25605"><pk_ticket>791798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>09:36:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT MENJAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25606"><pk_ticket>791810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>09:44:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEI INTEGRAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25607"><pk_ticket>791859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>10:17:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25608"><pk_ticket>791977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>11:28:34</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25609"><pk_ticket>791993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>11:35:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25610"><pk_ticket>792046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>12:02:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25611"><pk_ticket>792116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>12:42:06</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25612"><pk_ticket>792130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>12:46:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA AMBIENTAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25613"><pk_ticket>792135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>12:48:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25614"><pk_ticket>792279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>15:24:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25615"><pk_ticket>792294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>16:41:10</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25616"><pk_ticket>792312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-30T00:00:00</td_created><th_created>17:34:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT ATESTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25617"><pk_ticket>793403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>09:23:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25618"><pk_ticket>793742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>12:43:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TANTEIG I RETRACTE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25619"><pk_ticket>793778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>13:10:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25620"><pk_ticket>793801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>13:22:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25621"><pk_ticket>793874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>14:55:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALL CARRER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25622"><pk_ticket>793884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>16:09:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EBAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25623"><pk_ticket>793885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>16:13:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25624"><pk_ticket>793899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-01-31T00:00:00</td_created><th_created>18:00:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25625"><pk_ticket>793922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-01T00:00:00</td_created><th_created>13:32:09</th_created><val_days_resolution>7.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25626"><pk_ticket>793949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>08:05:54</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA CENS ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25627"><pk_ticket>793983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>09:04:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25628"><pk_ticket>793987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>09:06:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ATENCIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25629"><pk_ticket>794043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>09:31:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA REBUT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25630"><pk_ticket>794075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>09:47:10</th_created><val_days_resolution>2.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUST SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25631"><pk_ticket>794087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>09:53:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25632"><pk_ticket>794099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>09:58:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFORMACIO PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25633"><pk_ticket>794127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>10:08:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANULAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25634"><pk_ticket>794198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>10:42:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25635"><pk_ticket>794202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>10:43:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25636"><pk_ticket>794232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>10:53:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RESERVA ESTACIONAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25637"><pk_ticket>794418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>12:08:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25638"><pk_ticket>794424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>12:10:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG DOCUMENTACIO EMPRESA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25639"><pk_ticket>794431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>12:13:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25640"><pk_ticket>794470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>12:30:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RESIDUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25641"><pk_ticket>794633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>13:49:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS EDIFICI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25642"><pk_ticket>794655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>14:05:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25643"><pk_ticket>794684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>15:21:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25644"><pk_ticket>794692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>16:04:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25645"><pk_ticket>794720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>17:27:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25646"><pk_ticket>794724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>17:35:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25647"><pk_ticket>794726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>17:36:09</th_created><val_days_resolution>11.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25648"><pk_ticket>794733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>17:46:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25649"><pk_ticket>794760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-03T00:00:00</td_created><th_created>19:38:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25650"><pk_ticket>794783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>08:41:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25651"><pk_ticket>794785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>08:42:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25652"><pk_ticket>794815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25653"><pk_ticket>794816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>09:11:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES CIUTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25654"><pk_ticket>794885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>10:00:12</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25655"><pk_ticket>794932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>10:22:44</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25656"><pk_ticket>795143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>11:57:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25657"><pk_ticket>795187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>12:20:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25658"><pk_ticket>795234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>12:40:21</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>12</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25659"><pk_ticket>795281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>13:05:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMITAR IMPOST</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25660"><pk_ticket>795391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>14:39:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25661"><pk_ticket>795408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>15:20:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD ESPAI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25662"><pk_ticket>795428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-04T00:00:00</td_created><th_created>16:15:11</th_created><val_days_resolution>10.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSOS DESEMPLEAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25663"><pk_ticket>795515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>08:56:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25664"><pk_ticket>795519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>09:00:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25665"><pk_ticket>795538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>09:20:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25666"><pk_ticket>795635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>10:11:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25667"><pk_ticket>795649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>10:21:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COPIA LLICENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25668"><pk_ticket>795736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>11:11:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25669"><pk_ticket>795741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>11:13:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25670"><pk_ticket>795824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>11:52:38</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25671"><pk_ticket>795828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>11:54:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25672"><pk_ticket>795850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>12:00:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25673"><pk_ticket>795876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>12:11:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLICENCIA BAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25674"><pk_ticket>795881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>12:13:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD ACCES INFORMACIO PUBLICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25675"><pk_ticket>796013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>13:30:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT ECONOMICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25676"><pk_ticket>796017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>13:32:46</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25677"><pk_ticket>796059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>13:52:05</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25678"><pk_ticket>796115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>17:03:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25679"><pk_ticket>796125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>18:04:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DE DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25680"><pk_ticket>796130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>18:20:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25681"><pk_ticket>796134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>18:47:11</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTRUCH</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25682"><pk_ticket>796135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>18:48:38</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESTRUCH</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25683"><pk_ticket>796137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-05T00:00:00</td_created><th_created>18:58:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTRUCH</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25684"><pk_ticket>796175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>08:51:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CLASES PILATES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25685"><pk_ticket>796180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>08:59:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25686"><pk_ticket>796183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>09:05:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25687"><pk_ticket>796201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>09:20:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25688"><pk_ticket>796227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>09:34:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25689"><pk_ticket>796280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>10:00:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25690"><pk_ticket>796334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>10:31:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25691"><pk_ticket>796342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>10:36:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25692"><pk_ticket>796403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>11:04:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25693"><pk_ticket>796507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>11:53:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CANVI TITULAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25694"><pk_ticket>796522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>12:02:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25695"><pk_ticket>796541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>12:13:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA REBUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25696"><pk_ticket>796549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>12:16:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25697"><pk_ticket>796664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>13:10:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25698"><pk_ticket>796784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>16:02:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25699"><pk_ticket>796794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>16:34:27</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25700"><pk_ticket>796799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>17:06:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25701"><pk_ticket>796805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>17:27:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25702"><pk_ticket>796810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>17:44:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25703"><pk_ticket>796813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>18:05:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PAGAMENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25704"><pk_ticket>796822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>19:04:09</th_created><val_days_resolution>1.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25705"><pk_ticket>796831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-06T00:00:00</td_created><th_created>21:00:12</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL RESERVA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25706"><pk_ticket>796848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>08:35:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25707"><pk_ticket>796860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>09:01:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ASCENSOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25708"><pk_ticket>796861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>09:03:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25709"><pk_ticket>796944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>10:04:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25710"><pk_ticket>796945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>10:05:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25711"><pk_ticket>796959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>10:14:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OBRES</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25712"><pk_ticket>796992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>10:30:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APP ESCOMBRARIES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25713"><pk_ticket>797023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>10:43:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25714"><pk_ticket>797042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>10:52:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL·LICITUD TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25715"><pk_ticket>797062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>11:05:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25716"><pk_ticket>797122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>11:37:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25717"><pk_ticket>797141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>11:46:53</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DISTINTIU RESIDENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25718"><pk_ticket>797144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>11:47:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25719"><pk_ticket>797166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>12:00:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25720"><pk_ticket>797174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>12:06:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA ALTERACIO FAÇANA EDIFICI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25721"><pk_ticket>797190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>12:14:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25722"><pk_ticket>797311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>13:33:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25723"><pk_ticket>797352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>14:18:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT DE MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25724"><pk_ticket>797365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>15:15:52</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES CIUTAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25725"><pk_ticket>797381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>16:54:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25726"><pk_ticket>797383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-07T00:00:00</td_created><th_created>17:29:39</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DECLARACIO RESPONSABLE ACTIVITAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25727"><pk_ticket>797410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-09T00:00:00</td_created><th_created>16:09:09</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25728"><pk_ticket>797426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>08:36:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25729"><pk_ticket>797430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>08:40:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25730"><pk_ticket>797432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>08:44:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25731"><pk_ticket>797505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>09:29:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25732"><pk_ticket>797543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>09:50:10</th_created><val_days_resolution>3.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT GRAU DISCAPACITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25733"><pk_ticket>797650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>10:42:40</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25734"><pk_ticket>797696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>11:09:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT ALTA FUNDESPLAI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25735"><pk_ticket>797924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>12:43:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOLS VIVENDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25736"><pk_ticket>797933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>12:45:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25737"><pk_ticket>797937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>12:46:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25738"><pk_ticket>797991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>13:18:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25739"><pk_ticket>798013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>13:30:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE URBANISTICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25740"><pk_ticket>798031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>13:39:31</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25741"><pk_ticket>798170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>18:43:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI LOCAL OCUPACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25742"><pk_ticket>798177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-10T00:00:00</td_created><th_created>19:37:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTES ZONES BAIXES EMISSIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25743"><pk_ticket>798186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>02:35:10</th_created><val_days_resolution>0.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25744"><pk_ticket>798216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>08:26:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25745"><pk_ticket>798219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>08:28:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25746"><pk_ticket>798271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>09:07:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25747"><pk_ticket>798359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>09:52:03</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CAIGUDA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25748"><pk_ticket>798365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>09:54:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25749"><pk_ticket>798377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>10:00:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SIGNAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25750"><pk_ticket>798791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>13:00:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25751"><pk_ticket>798806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>13:07:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL RESERVA CLASES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25752"><pk_ticket>798953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>16:29:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25753"><pk_ticket>798968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>17:19:09</th_created><val_days_resolution>10.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTUDIS MUNICIPALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25754"><pk_ticket>798970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>17:28:09</th_created><val_days_resolution>2.66</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25755"><pk_ticket>798985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-11T00:00:00</td_created><th_created>18:25:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="25756"><pk_ticket>799060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>09:07:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25757"><pk_ticket>799167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>10:07:09</th_created><val_days_resolution>6.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT DIGITAL CARMEFIRMA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25758"><pk_ticket>799221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>10:31:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25759"><pk_ticket>799235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>10:37:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25760"><pk_ticket>799236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>10:38:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TALL CARRER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25761"><pk_ticket>799253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>10:44:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25762"><pk_ticket>799264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>10:50:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25763"><pk_ticket>799305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>11:13:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25764"><pk_ticket>799344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>11:32:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25765"><pk_ticket>799369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>11:46:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25766"><pk_ticket>799444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>12:19:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CENS GAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25767"><pk_ticket>799457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>12:27:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25768"><pk_ticket>799631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>14:15:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT DE PAGAMENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25769"><pk_ticket>799647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>14:33:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFCACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25770"><pk_ticket>799684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>15:45:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25771"><pk_ticket>799722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>18:19:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25772"><pk_ticket>799725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>18:30:10</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS CALCUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25773"><pk_ticket>799729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>19:02:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASE ESPORTIVA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25774"><pk_ticket>799735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-12T00:00:00</td_created><th_created>19:28:21</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25775"><pk_ticket>799753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>08:27:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU RESIDENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25776"><pk_ticket>799781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>09:11:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA BLAVA DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25777"><pk_ticket>799803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>09:24:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25778"><pk_ticket>799816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>09:32:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25779"><pk_ticket>799938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>10:51:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CREAR PERFIL ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25780"><pk_ticket>799965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>11:05:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25781"><pk_ticket>800005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>11:26:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25782"><pk_ticket>800074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>12:02:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EFICIENCIA ENERGECTICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25783"><pk_ticket>800129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>12:37:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM EMPRESA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25784"><pk_ticket>800167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>13:05:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT DOMICILIACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25785"><pk_ticket>800262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>14:09:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXES EMISSIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25786"><pk_ticket>800297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>15:54:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25787"><pk_ticket>800308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>16:24:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25788"><pk_ticket>800323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>18:00:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25789"><pk_ticket>800331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>18:34:09</th_created><val_days_resolution>6.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROPOSTA GRUP MUSICAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25790"><pk_ticket>800342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>19:10:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO SANCIO TRANSIT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25791"><pk_ticket>800344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-13T00:00:00</td_created><th_created>19:24:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODEL SUB 100</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25792"><pk_ticket>800392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>08:55:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25793"><pk_ticket>800416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>09:16:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25794"><pk_ticket>800451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>09:37:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA RUNAM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25795"><pk_ticket>800568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>10:45:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25796"><pk_ticket>800575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>10:50:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25797"><pk_ticket>800579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>10:54:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS PALMIRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25798"><pk_ticket>800585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>10:56:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARNET MONOPARENTAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25799"><pk_ticket>800603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>11:09:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25800"><pk_ticket>800636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>11:25:06</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25801"><pk_ticket>800666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>11:40:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25802"><pk_ticket>800736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>12:20:43</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25803"><pk_ticket>800742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>12:24:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25804"><pk_ticket>800760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>12:37:01</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIO CONSUM</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25805"><pk_ticket>800767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>12:44:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC NEGATIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25806"><pk_ticket>800775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-14T00:00:00</td_created><th_created>12:50:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25807"><pk_ticket>800944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-16T00:00:00</td_created><th_created>19:22:09</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25808"><pk_ticket>800955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>08:25:09</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25809"><pk_ticket>801158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>10:43:29</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES VEHICLE NOU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25810"><pk_ticket>801175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>10:50:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO PLAQUES FOTOVOLTAIQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25811"><pk_ticket>801248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>11:20:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PERMIS D'OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25812"><pk_ticket>801250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>11:20:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI NOM ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25813"><pk_ticket>801251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>11:21:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENTREGA CERTIFICAT FINAL OBRES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25814"><pk_ticket>801282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>11:33:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PERMIS OBRES NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25815"><pk_ticket>801424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>12:28:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI IMPOSTOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25816"><pk_ticket>801441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>12:37:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25817"><pk_ticket>801456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>12:45:02</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EPXEDIENT COMUNICACIO OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25818"><pk_ticket>801499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>13:12:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25819"><pk_ticket>801570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>13:45:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25820"><pk_ticket>801625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>14:56:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25821"><pk_ticket>801700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-17T00:00:00</td_created><th_created>19:07:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25822"><pk_ticket>801783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>09:19:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATUR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25823"><pk_ticket>801787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>09:19:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25824"><pk_ticket>801802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>09:26:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25825"><pk_ticket>801867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>10:03:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25826"><pk_ticket>801873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>10:06:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRANSPORT ADAPTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25827"><pk_ticket>801929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>10:38:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA COMERÇ</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25828"><pk_ticket>802105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>12:09:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO AIGUES RESIDUALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25829"><pk_ticket>802262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>13:41:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INGRESSOS INDEGUTS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25830"><pk_ticket>802263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>13:43:10</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25831"><pk_ticket>802287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>14:00:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEVOLUCIO INGRESSOS INDEGUTS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25832"><pk_ticket>802332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>16:10:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25833"><pk_ticket>802339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>16:48:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT EXEMPCIO IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25834"><pk_ticket>802342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>16:59:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO PPP</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25835"><pk_ticket>802360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>18:31:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25836"><pk_ticket>802369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-18T00:00:00</td_created><th_created>19:18:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PERMIS TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25837"><pk_ticket>802581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>10:24:21</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVITAT SAGNIER</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25838"><pk_ticket>802737</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>11:35:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT MERCAT INTERCANVI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25839"><pk_ticket>802746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>11:39:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT SAGNIER</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25840"><pk_ticket>802780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>11:54:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER COMPTABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25841"><pk_ticket>802839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>12:22:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA ESTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25842"><pk_ticket>802892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>12:44:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25843"><pk_ticket>802903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>12:50:41</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25844"><pk_ticket>802932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>13:01:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25845"><pk_ticket>802941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>13:07:40</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25846"><pk_ticket>802998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>13:40:58</th_created><val_days_resolution>8.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT NEGOCI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25847"><pk_ticket>803073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>15:38:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO ACTES CIUTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25848"><pk_ticket>803081</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>15:57:28</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES QUEIXA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25849"><pk_ticket>803095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>16:18:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTE CIUTAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25850"><pk_ticket>803108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>17:07:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25851"><pk_ticket>803119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>17:46:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CITA PREVIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25852"><pk_ticket>803126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>18:07:09</th_created><val_days_resolution>2.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLACES NATACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25853"><pk_ticket>803140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>19:21:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25854"><pk_ticket>803162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-19T00:00:00</td_created><th_created>23:01:09</th_created><val_days_resolution>5.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="25855"><pk_ticket>803164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>03:03:10</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSOS SOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25856"><pk_ticket>803191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>09:07:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25857"><pk_ticket>803336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>10:30:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25858"><pk_ticket>803466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>11:39:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25859"><pk_ticket>803497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>11:54:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARJETA ROSSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25860"><pk_ticket>803570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>12:34:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25861"><pk_ticket>803593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>12:43:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25862"><pk_ticket>803624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>13:00:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DECLARACIO JURADA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25863"><pk_ticket>803628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>13:01:37</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25864"><pk_ticket>803792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>16:39:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25865"><pk_ticket>803793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>16:42:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25866"><pk_ticket>803803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>17:28:06</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25867"><pk_ticket>803827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-20T00:00:00</td_created><th_created>18:32:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25868"><pk_ticket>803864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>08:40:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25869"><pk_ticket>804088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>10:55:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25870"><pk_ticket>804238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>12:12:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACTE CIUTAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25871"><pk_ticket>804444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>14:42:49</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25872"><pk_ticket>804445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>14:49:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25873"><pk_ticket>804455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>15:49:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL·LICITUD NACIONALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25874"><pk_ticket>804463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-21T00:00:00</td_created><th_created>17:01:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO COMUNICACIO PREVIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25875"><pk_ticket>804537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>08:47:09</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25876"><pk_ticket>804651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>09:41:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBILIARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25877"><pk_ticket>804706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>10:03:09</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL PSICOLOGA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25878"><pk_ticket>804806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>10:45:36</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CARPETA CIUTADANA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25879"><pk_ticket>804845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>11:01:11</th_created><val_days_resolution>1.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CLUB ESPORT JOVE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25880"><pk_ticket>804896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>11:21:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25881"><pk_ticket>805011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>12:04:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25882"><pk_ticket>805127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>12:51:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO REQUERIMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25883"><pk_ticket>805238</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>13:41:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25884"><pk_ticket>805287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>14:38:23</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25885"><pk_ticket>805292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>14:48:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25886"><pk_ticket>805293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>14:49:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25887"><pk_ticket>805301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>15:14:10</th_created><val_days_resolution>8.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25888"><pk_ticket>805318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>15:44:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25889"><pk_ticket>805335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>16:34:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDORS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25890"><pk_ticket>805345</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-24T00:00:00</td_created><th_created>17:07:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25891"><pk_ticket>805415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>08:34:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25892"><pk_ticket>805472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>09:14:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25893"><pk_ticket>805497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>09:27:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL RIVERA MODIF</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25894"><pk_ticket>805541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>09:47:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASES D EN PUIG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25895"><pk_ticket>805680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>10:46:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25896"><pk_ticket>805695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>10:52:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>8</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25897"><pk_ticket>805800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>11:36:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA TERRASSES COMUNITARIES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25898"><pk_ticket>805804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>11:38:04</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25899"><pk_ticket>805904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>12:21:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25900"><pk_ticket>805907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>12:21:09</th_created><val_days_resolution>10.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25901"><pk_ticket>805983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>12:57:09</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25902"><pk_ticket>806161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>15:45:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25903"><pk_ticket>806190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-25T00:00:00</td_created><th_created>17:56:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE SUBVENCIO ENTITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25904"><pk_ticket>806220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>07:56:09</th_created><val_days_resolution>3.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25905"><pk_ticket>806222</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>08:13:09</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25906"><pk_ticket>806482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>10:58:22</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25907"><pk_ticket>806523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>11:13:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANALITICA HOSPITAL MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25908"><pk_ticket>806545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>11:24:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT DISCAPACITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25909"><pk_ticket>806575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>11:39:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25910"><pk_ticket>806628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>12:03:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESTRANGERIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25911"><pk_ticket>806630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>12:04:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25912"><pk_ticket>806682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>12:23:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PLUSVALUA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25913"><pk_ticket>806713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>12:37:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OFERTA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25914"><pk_ticket>806767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>13:00:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25915"><pk_ticket>806828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>13:33:20</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25916"><pk_ticket>806860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>13:46:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ESCOMBRARIES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25917"><pk_ticket>806883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>14:02:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25918"><pk_ticket>806919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>14:59:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25919"><pk_ticket>806926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>15:24:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25920"><pk_ticket>806968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>17:21:33</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FRACCIONAMENT DEUTE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25921"><pk_ticket>806976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>18:14:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NULL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25922"><pk_ticket>806982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-26T00:00:00</td_created><th_created>18:57:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25923"><pk_ticket>807023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>08:43:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25924"><pk_ticket>807203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>10:30:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25925"><pk_ticket>807292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>11:06:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25926"><pk_ticket>807294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>11:07:04</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="25927"><pk_ticket>807354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>11:43:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25928"><pk_ticket>807447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>12:34:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25929"><pk_ticket>807458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>12:38:53</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTES CIUTAT</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25930"><pk_ticket>807577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>13:39:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PSICOLOGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25931"><pk_ticket>807658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-27T00:00:00</td_created><th_created>18:19:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ARRELAMENT SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25932"><pk_ticket>807856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>10:12:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25933"><pk_ticket>807882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>10:22:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25934"><pk_ticket>807954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>10:57:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25935"><pk_ticket>808007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>11:19:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI 25</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25936"><pk_ticket>808042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>11:35:08</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25937"><pk_ticket>808067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>11:51:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25938"><pk_ticket>808099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>12:04:09</th_created><val_days_resolution>16.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA ESTAT VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25939"><pk_ticket>808182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>12:45:25</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25940"><pk_ticket>808208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>13:01:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25941"><pk_ticket>808237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>13:21:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISITIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25942"><pk_ticket>808240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>13:22:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME URBANISTIC ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25943"><pk_ticket>808265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>13:40:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA INFORME URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25944"><pk_ticket>808312</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>14:53:09</th_created><val_days_resolution>7.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARJETA AMB</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25945"><pk_ticket>808337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-02-28T00:00:00</td_created><th_created>17:49:10</th_created><val_days_resolution>10.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILACIO BANCARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25946"><pk_ticket>808381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>08:05:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25947"><pk_ticket>808457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>09:28:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BNANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25948"><pk_ticket>808505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>09:53:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI MONOPARENTAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25949"><pk_ticket>808640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>10:57:06</th_created><val_days_resolution>60.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CARPETA CIUTADANA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25950"><pk_ticket>808650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>11:01:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25951"><pk_ticket>808659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>11:06:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25952"><pk_ticket>808727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>11:36:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25953"><pk_ticket>808828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>12:21:11</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25954"><pk_ticket>808876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>12:43:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25955"><pk_ticket>808903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>12:58:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA COSNULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25956"><pk_ticket>809060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>15:43:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI CONUSLTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25957"><pk_ticket>809068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>15:59:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25958"><pk_ticket>809078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>16:27:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25959"><pk_ticket>809082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>16:32:09</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25960"><pk_ticket>809092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>16:54:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25961"><pk_ticket>809110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>17:27:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25962"><pk_ticket>809120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>17:54:33</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25963"><pk_ticket>809122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-03T00:00:00</td_created><th_created>17:58:47</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25964"><pk_ticket>809240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>09:18:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL RECOLLIDA RESIDUS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25965"><pk_ticket>809252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>09:23:09</th_created><val_days_resolution>4.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25966"><pk_ticket>809300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>09:41:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25967"><pk_ticket>809320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>09:48:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APARCAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25968"><pk_ticket>809411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>10:20:17</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25969"><pk_ticket>809416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>10:22:32</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25970"><pk_ticket>809465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>10:40:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25971"><pk_ticket>809676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>12:09:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25972"><pk_ticket>809706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>12:26:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="25973"><pk_ticket>809827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>13:23:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25974"><pk_ticket>809838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>13:28:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="25975"><pk_ticket>809855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>13:36:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25976"><pk_ticket>809874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>13:44:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PAFRO CERTIFICAT NEGATIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25977"><pk_ticket>809911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>14:12:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25978"><pk_ticket>809945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>15:25:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL·LACIO IDCAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="25979"><pk_ticket>809956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>16:07:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL PSICOLEG</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25980"><pk_ticket>809958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>16:16:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="25981"><pk_ticket>809965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>16:42:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25982"><pk_ticket>809975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>17:06:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25983"><pk_ticket>809988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>18:00:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25984"><pk_ticket>809996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>18:25:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25985"><pk_ticket>809998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-04T00:00:00</td_created><th_created>18:29:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA CONTENIDOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25986"><pk_ticket>810154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>09:28:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25987"><pk_ticket>810163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>09:33:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="25988"><pk_ticket>810213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>09:53:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25989"><pk_ticket>810311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>10:28:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25990"><pk_ticket>810348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>10:43:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25991"><pk_ticket>810400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:06:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA REGISTRE INSTANCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25992"><pk_ticket>810426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:21:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMACIONS IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25993"><pk_ticket>810437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:27:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="25994"><pk_ticket>810462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:38:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BO ENERGETIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25995"><pk_ticket>810464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:39:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="25996"><pk_ticket>810468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:40:19</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI PRESENTAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25997"><pk_ticket>810475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:42:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CERT URBANISTIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="25998"><pk_ticket>810477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:44:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="25999"><pk_ticket>810486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>11:46:06</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT REBUT AIGUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26000"><pk_ticket>810574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>12:20:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ASSISTENTA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26001"><pk_ticket>810774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>14:04:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26002"><pk_ticket>810803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>14:49:40</th_created><val_days_resolution>6.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26003"><pk_ticket>810808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>15:18:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC MUNICIPAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26004"><pk_ticket>810823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:10:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26005"><pk_ticket>810828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:25:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26006"><pk_ticket>810829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:27:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26007"><pk_ticket>810830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:27:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26008"><pk_ticket>810831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:28:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REBUTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26009"><pk_ticket>810837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:36:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26010"><pk_ticket>810840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>16:49:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANIVI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26011"><pk_ticket>810865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>18:05:45</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26012"><pk_ticket>810879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-05T00:00:00</td_created><th_created>19:38:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26013"><pk_ticket>810975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>09:27:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26014"><pk_ticket>811005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>09:41:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26015"><pk_ticket>811028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>09:52:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26016"><pk_ticket>811096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>10:19:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXCEMPCIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26017"><pk_ticket>811178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>10:57:20</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENERALITAT SECUNDARIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26018"><pk_ticket>811186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26019"><pk_ticket>811206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>11:11:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO OFERTA PUBLICA ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26020"><pk_ticket>811264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>11:38:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA JUSTIFICANT REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26021"><pk_ticket>811417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>12:52:19</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANCEL·LACIO INSCRIPCIO FEM CIENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26022"><pk_ticket>811426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>12:58:13</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRA MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26023"><pk_ticket>811456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>13:18:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26024"><pk_ticket>811457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>13:18:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26025"><pk_ticket>811561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>14:29:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26026"><pk_ticket>811578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>15:23:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26027"><pk_ticket>811589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>16:03:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26028"><pk_ticket>811611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>16:53:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26029"><pk_ticket>811622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-06T00:00:00</td_created><th_created>17:31:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26030"><pk_ticket>811746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>09:44:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ESPORTS NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26031"><pk_ticket>811797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>10:15:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PRESINCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26032"><pk_ticket>811885</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>11:08:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26033"><pk_ticket>811911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>11:23:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26034"><pk_ticket>811917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>11:28:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FRACCIONAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26035"><pk_ticket>811979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>12:13:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26036"><pk_ticket>811989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>12:18:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT ACTIVITAT NEGOCI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26037"><pk_ticket>812019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>12:43:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="26038"><pk_ticket>812041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>13:05:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILAICIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26039"><pk_ticket>812099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>14:08:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26040"><pk_ticket>812116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>15:07:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26041"><pk_ticket>812148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>17:56:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26042"><pk_ticket>812160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-07T00:00:00</td_created><th_created>19:02:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26043"><pk_ticket>812170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-08T00:00:00</td_created><th_created>01:04:09</th_created><val_days_resolution>2.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT HUT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26044"><pk_ticket>812224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>08:47:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ANUL·LAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26045"><pk_ticket>812251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>09:06:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26046"><pk_ticket>812290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>09:23:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT DIGITAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26047"><pk_ticket>812297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>09:26:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26048"><pk_ticket>812397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>10:03:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT FEM CIENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26049"><pk_ticket>812399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>10:04:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26050"><pk_ticket>812417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>10:08:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26051"><pk_ticket>812438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>10:15:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBTENCIO TARGETA CONTENIDORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26052"><pk_ticket>812757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>11:16:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIÓ DOCS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26053"><pk_ticket>812896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>11:47:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DEDUCCIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26054"><pk_ticket>813057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>12:14:10</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA RESIDUS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26055"><pk_ticket>813146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>12:37:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO HORTS URBANS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26056"><pk_ticket>813167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>12:43:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26057"><pk_ticket>813281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>13:23:59</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI NOM ACTIVITAT</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26058"><pk_ticket>813370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>14:01:11</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICÈNCIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26059"><pk_ticket>813386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>14:16:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26060"><pk_ticket>813503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>19:16:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEI PSICOLOGIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26061"><pk_ticket>813516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-10T00:00:00</td_created><th_created>19:53:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REDUCIO IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26062"><pk_ticket>813544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>08:09:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26063"><pk_ticket>813562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>08:47:15</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TARGETA CONTENIDORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26064"><pk_ticket>813816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>10:20:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER L'AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26065"><pk_ticket>813935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>11:00:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO FAMILIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26066"><pk_ticket>813946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>11:04:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26067"><pk_ticket>813981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>11:14:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM VEHICLE ECO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26068"><pk_ticket>813998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>11:19:01</th_created><val_days_resolution>143.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES CARPETA CIUTADANA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26069"><pk_ticket>814131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>11:58:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO TALLER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26070"><pk_ticket>814152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>12:08:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26071"><pk_ticket>814181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>12:21:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26072"><pk_ticket>814186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>12:23:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26073"><pk_ticket>814356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>13:23:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26074"><pk_ticket>814395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>13:38:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26075"><pk_ticket>814463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>14:48:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26076"><pk_ticket>814465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>14:53:18</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA HUT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26077"><pk_ticket>814474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>15:12:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26078"><pk_ticket>814494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>16:04:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26079"><pk_ticket>814501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>16:19:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL RECOLLIDA RESIDUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26080"><pk_ticket>814503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>16:23:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECLAMACIO MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26081"><pk_ticket>814511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>16:38:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26082"><pk_ticket>814513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>16:45:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRASPAS DADES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26083"><pk_ticket>814526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>17:25:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26084"><pk_ticket>814565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-11T00:00:00</td_created><th_created>19:50:35</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA SACS RUNA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26085"><pk_ticket>814602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>08:40:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26086"><pk_ticket>814652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>09:12:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT LM 25</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26087"><pk_ticket>814696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>09:32:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26088"><pk_ticket>814698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>09:32:09</th_created><val_days_resolution>7.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26089"><pk_ticket>814718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>09:39:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26090"><pk_ticket>814747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>09:50:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26091"><pk_ticket>814767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>09:57:09</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26092"><pk_ticket>814777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:01:10</th_created><val_days_resolution>5.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFORMACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26093"><pk_ticket>814786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:03:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26094"><pk_ticket>814824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:15:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26095"><pk_ticket>814828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:15:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26096"><pk_ticket>814832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:16:40</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26097"><pk_ticket>814843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:19:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26098"><pk_ticket>814860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:24:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONFIRMACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26099"><pk_ticket>814869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:27:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC CONFIRMAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26100"><pk_ticket>814908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:43:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26101"><pk_ticket>814931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:52:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26102"><pk_ticket>814946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>10:59:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26103"><pk_ticket>815070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>11:35:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26104"><pk_ticket>815075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>11:36:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCARREGA DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26105"><pk_ticket>815103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>11:46:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26106"><pk_ticket>815104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>11:46:50</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26107"><pk_ticket>815113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>11:52:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26108"><pk_ticket>815123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>11:54:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26109"><pk_ticket>815151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>12:03:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL CELEBRACIO FI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26110"><pk_ticket>815158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>12:05:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENERALITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26111"><pk_ticket>815168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>12:09:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26112"><pk_ticket>815217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>12:26:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CAPTCHA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26113"><pk_ticket>815235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>12:33:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26114"><pk_ticket>815402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>13:30:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA VEHICLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26115"><pk_ticket>815468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>13:57:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26116"><pk_ticket>815511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>14:40:40</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26117"><pk_ticket>815515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>14:49:33</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26118"><pk_ticket>815549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>15:54:42</th_created><val_days_resolution>0.97</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>58</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26119"><pk_ticket>815554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>15:59:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26120"><pk_ticket>815555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>16:01:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA USUARI ACTIVITATS ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26121"><pk_ticket>815558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>16:03:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26122"><pk_ticket>815566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>16:18:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AFEGIR DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26123"><pk_ticket>815594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>17:22:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA AUTOLIQUIDACIO CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26124"><pk_ticket>815595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>17:22:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT OCUPACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="26125"><pk_ticket>815613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-12T00:00:00</td_created><th_created>18:32:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26126"><pk_ticket>815653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>08:01:10</th_created><val_days_resolution>9.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT SOL·LICITUD TELEASSISTÈNCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26127"><pk_ticket>815710</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>09:09:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME VULNERABILITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26128"><pk_ticket>815749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>09:32:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL IDCAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26129"><pk_ticket>815760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>09:38:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26130"><pk_ticket>815762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>09:39:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26131"><pk_ticket>815780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>09:47:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26132"><pk_ticket>815856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:20:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INSTITUT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26133"><pk_ticket>815868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:28:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PARADA SANT JORDI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26134"><pk_ticket>815874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:28:43</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INSTITUT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26135"><pk_ticket>815884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:30:59</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIFICACIO IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26136"><pk_ticket>815890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:34:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26137"><pk_ticket>815895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:36:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26138"><pk_ticket>815920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:48:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26139"><pk_ticket>815925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:49:37</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26140"><pk_ticket>815929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:50:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE GESTOR RESIDUS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26141"><pk_ticket>815936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:53:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26142"><pk_ticket>815944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>10:57:15</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIONS GENE INFANTIL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26143"><pk_ticket>815957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>11:02:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26144"><pk_ticket>815959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>11:03:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26145"><pk_ticket>816016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>11:26:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26146"><pk_ticket>816033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>11:31:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26147"><pk_ticket>816111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>11:57:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26148"><pk_ticket>816145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:07:29</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26149"><pk_ticket>816171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:20:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETES CONTENIDORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26150"><pk_ticket>816206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:38:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26151"><pk_ticket>816230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>1</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:47:10</th_created><val_days_resolution>3.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ACCES INFO PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26152"><pk_ticket>816231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:47:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26153"><pk_ticket>816244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:50:50</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INFANTIL DOCUMENTS</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26154"><pk_ticket>816259</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>12:59:01</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26155"><pk_ticket>816397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>14:35:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26156"><pk_ticket>816398</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>14:39:44</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26157"><pk_ticket>816401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>14:41:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT COMPATIBILITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26158"><pk_ticket>816403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>14:51:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  CERT COMPATIBILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26159"><pk_ticket>816428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>15:40:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT SOL PISTA ATLETISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26160"><pk_ticket>816429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>15:49:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26161"><pk_ticket>816432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>16:02:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO ENTITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26162"><pk_ticket>816442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>16:34:09</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26163"><pk_ticket>816454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>17:08:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26164"><pk_ticket>816493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-13T00:00:00</td_created><th_created>19:26:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NADO CONSULTA DOCS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26165"><pk_ticket>816518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>08:08:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26166"><pk_ticket>816563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>09:10:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT BENS PAGATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26167"><pk_ticket>816565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26168"><pk_ticket>816574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>09:17:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26169"><pk_ticket>816626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>09:46:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26170"><pk_ticket>816632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>09:50:05</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26171"><pk_ticket>816645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>09:54:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26172"><pk_ticket>816657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>10:01:54</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26173"><pk_ticket>816686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>10:12:54</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26174"><pk_ticket>816741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>10:37:43</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECCIO TRAMIT OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26175"><pk_ticket>816759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>10:42:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26176"><pk_ticket>816778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>10:47:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CONSUMIDOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26177"><pk_ticket>816809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>10:59:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26178"><pk_ticket>816813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>11:02:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREINSCRPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26179"><pk_ticket>816827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>11:07:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26180"><pk_ticket>816841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>11:14:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26181"><pk_ticket>816876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>11:29:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26182"><pk_ticket>816886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>11:31:58</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26183"><pk_ticket>816889</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>11:32:38</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO MEMORIA HISTORICA</txt_summary><val_time_spent>45</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26184"><pk_ticket>816977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>12:09:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26185"><pk_ticket>816990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>12:14:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREIMSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26186"><pk_ticket>817014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>12:22:09</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26187"><pk_ticket>817072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>12:46:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26188"><pk_ticket>817105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>13:02:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26189"><pk_ticket>817177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>13:46:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26190"><pk_ticket>817213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>14:24:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26191"><pk_ticket>817237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>15:59:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26192"><pk_ticket>817239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>16:04:09</th_created><val_days_resolution>13.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS VELA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26193"><pk_ticket>817254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>16:47:17</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26194"><pk_ticket>817260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>17:00:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INSTITUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26195"><pk_ticket>817274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>17:57:50</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26196"><pk_ticket>817275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>18:02:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAUER CONTENIDOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26197"><pk_ticket>817276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>18:02:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26198"><pk_ticket>817283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>18:26:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO CERTIFICAT NEGATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26199"><pk_ticket>817287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>18:54:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26200"><pk_ticket>817294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-14T00:00:00</td_created><th_created>19:34:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA TEATRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26201"><pk_ticket>817354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>08:18:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTAL·LACIO IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26202"><pk_ticket>817364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>08:36:06</th_created><val_days_resolution>2.6</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTAL IDCAT CERTIFICAT DIGITAL</txt_summary><val_time_spent>37</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26203"><pk_ticket>817375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>08:44:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT ESTAT EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26204"><pk_ticket>817454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>09:27:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26205"><pk_ticket>817519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>09:51:10</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26206"><pk_ticket>817571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:08:10</th_created><val_days_resolution>7.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26207"><pk_ticket>817600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:17:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26208"><pk_ticket>817603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:18:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26209"><pk_ticket>817611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:22:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26210"><pk_ticket>817626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:27:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI LOCAL ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26211"><pk_ticket>817627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:27:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26212"><pk_ticket>817644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:33:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA REGISTRE ASSABENTAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26213"><pk_ticket>817686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>10:47:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26214"><pk_ticket>817762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>11:18:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26215"><pk_ticket>817783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>11:26:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26216"><pk_ticket>817956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>12:35:10</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CIUTADANA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26217"><pk_ticket>817971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>12:44:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE PRIMARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26218"><pk_ticket>818012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>13:00:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PARADETA ROSES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26219"><pk_ticket>818020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>13:03:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT MULTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26220"><pk_ticket>818050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>13:16:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA SANT JORDI APARADOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26221"><pk_ticket>818107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>13:41:09</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA CIUTADANA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26222"><pk_ticket>818133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>13:56:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA PREINSCRIPCIO SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26223"><pk_ticket>818139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:00:01</th_created><val_days_resolution>13.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26224"><pk_ticket>818141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:00:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26225"><pk_ticket>818154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:14:20</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26226"><pk_ticket>818171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:37:28</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ANGLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26227"><pk_ticket>818172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:37:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT SERVEIS PRESTATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26228"><pk_ticket>818175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:41:55</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOCUMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26229"><pk_ticket>818180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>14:48:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26230"><pk_ticket>818199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>15:28:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26231"><pk_ticket>818200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>15:29:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26232"><pk_ticket>818206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>15:36:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26233"><pk_ticket>818251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>17:02:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26234"><pk_ticket>818275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>17:52:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL FNMT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26235"><pk_ticket>818283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>18:28:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26236"><pk_ticket>818284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>18:32:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26237"><pk_ticket>818290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>18:44:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26238"><pk_ticket>818291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>18:48:09</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUTJAT PAU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26239"><pk_ticket>818296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>19:01:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE PADRO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26240"><pk_ticket>818304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>19:18:00</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INFORMCIO IDCAT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26241"><pk_ticket>818308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-17T00:00:00</td_created><th_created>19:29:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26242"><pk_ticket>818376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>09:09:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26243"><pk_ticket>818400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>09:18:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA MUDANÇA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26244"><pk_ticket>818413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>09:24:15</th_created><val_days_resolution>12.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26245"><pk_ticket>818472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>09:47:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26246"><pk_ticket>818528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>10:11:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA HABITATGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26247"><pk_ticket>818592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>10:31:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26248"><pk_ticket>818640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>10:48:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETES CONTENIDORS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26249"><pk_ticket>818650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>10:55:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26250"><pk_ticket>818743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>11:32:09</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26251"><pk_ticket>818825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>12:01:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26252"><pk_ticket>818888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>12:24:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITAT ECONOMICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26253"><pk_ticket>818937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>12:42:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS TRASTERS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26254"><pk_ticket>818965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>12:54:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PRATESPAIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26255"><pk_ticket>818990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>13:03:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26256"><pk_ticket>819000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>13:08:15</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INICI ACTIVITAT LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26257"><pk_ticket>819006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>13:11:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA ACCES LOCAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26258"><pk_ticket>819018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>13:15:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU TAXA INICI ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26259"><pk_ticket>819117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>14:05:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26260"><pk_ticket>819121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>14:16:10</th_created><val_days_resolution>4.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26261"><pk_ticket>819190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>16:28:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26262"><pk_ticket>819247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>19:08:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26263"><pk_ticket>819251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-18T00:00:00</td_created><th_created>19:17:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26264"><pk_ticket>819278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>08:19:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26265"><pk_ticket>819279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>08:19:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26266"><pk_ticket>819359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>09:23:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HIST CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26267"><pk_ticket>819451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>10:06:59</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26268"><pk_ticket>819476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>10:19:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26269"><pk_ticket>819547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>10:43:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO PARADETA SANT JORDI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26270"><pk_ticket>819756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>12:01:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GUAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26271"><pk_ticket>819776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>12:08:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26272"><pk_ticket>819895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>12:54:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA ACTA INICI OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26273"><pk_ticket>820064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>14:38:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26274"><pk_ticket>820129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>16:46:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIC ARMES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26275"><pk_ticket>820180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-19T00:00:00</td_created><th_created>19:00:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26276"><pk_ticket>820213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>08:14:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26277"><pk_ticket>820223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>08:34:51</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26278"><pk_ticket>820236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>08:47:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26279"><pk_ticket>820348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>09:49:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26280"><pk_ticket>820365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>09:54:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26281"><pk_ticket>820394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>10:07:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26282"><pk_ticket>820489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>10:44:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZONA EDUCATIVA SECUNDARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26283"><pk_ticket>820490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>10:44:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26284"><pk_ticket>820526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>11:00:42</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOM ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26285"><pk_ticket>820544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>11:07:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26286"><pk_ticket>820629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>11:40:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26287"><pk_ticket>820678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>12:03:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26288"><pk_ticket>820705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>12:15:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26289"><pk_ticket>820733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>12:27:21</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26290"><pk_ticket>820779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>12:47:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26291"><pk_ticket>820815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>13:03:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26292"><pk_ticket>820957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>14:39:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DUPLICAT PROJECTE LLICENCIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26293"><pk_ticket>820963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>14:48:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETES CONTENIDORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26294"><pk_ticket>820987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>15:57:14</th_created><val_days_resolution>6.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26295"><pk_ticket>820991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-20T00:00:00</td_created><th_created>16:08:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26296"><pk_ticket>821100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>08:57:10</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APLICACIO ESCOMBRARIES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26297"><pk_ticket>821130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>09:20:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EMBARGAMENT DESCONEGUT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26298"><pk_ticket>821145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>09:28:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26299"><pk_ticket>821266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>10:31:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS FILMACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26300"><pk_ticket>821272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>10:35:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNICACIO RODATGE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26301"><pk_ticket>821316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>10:56:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26302"><pk_ticket>821348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:06:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL COMUNITAT VEÏNS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26303"><pk_ticket>821370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:17:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26304"><pk_ticket>821403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:34:56</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REPARACIO CALÇADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26305"><pk_ticket>821413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:38:42</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSEBENTAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26306"><pk_ticket>821434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:47:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26307"><pk_ticket>821447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:52:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26308"><pk_ticket>821465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>11:56:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26309"><pk_ticket>821527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>12:18:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REPARACIO CALÇADA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26310"><pk_ticket>821548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>12:23:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26311"><pk_ticket>821579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>12:41:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26312"><pk_ticket>821633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>13:10:00</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CANGURATGE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26313"><pk_ticket>821642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>13:13:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26314"><pk_ticket>821665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>13:27:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFORMACIO PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26315"><pk_ticket>821670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>13:31:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA CALVE PIN</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26316"><pk_ticket>821726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>14:31:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26317"><pk_ticket>821733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>14:42:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26318"><pk_ticket>821734</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>14:43:17</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL 25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26319"><pk_ticket>821735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>14:44:58</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE INFANTIL 25</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26320"><pk_ticket>821751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>15:33:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26321"><pk_ticket>821768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>16:48:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26322"><pk_ticket>821782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-21T00:00:00</td_created><th_created>18:02:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT INFORME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26323"><pk_ticket>821815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-22T00:00:00</td_created><th_created>13:57:09</th_created><val_days_resolution>1.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26324"><pk_ticket>821842</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>08:22:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26325"><pk_ticket>821937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>09:32:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEI SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26326"><pk_ticket>821941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>09:34:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26327"><pk_ticket>822044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>10:21:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA FILTRACIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26328"><pk_ticket>822061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>10:29:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSTANCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26329"><pk_ticket>822097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>10:46:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA DE MOBLES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26330"><pk_ticket>822237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>11:52:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26331"><pk_ticket>822299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>12:13:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26332"><pk_ticket>822394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>12:46:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26333"><pk_ticket>822447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>13:03:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA BAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26334"><pk_ticket>822455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>13:05:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26335"><pk_ticket>822473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>13:11:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26336"><pk_ticket>822539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>13:38:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO DADES INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26337"><pk_ticket>822566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>13:50:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO TERRASSA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26338"><pk_ticket>822645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>15:52:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="26339"><pk_ticket>822650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>16:07:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26340"><pk_ticket>822656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>16:24:04</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BONIFICACIO IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26341"><pk_ticket>822727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-24T00:00:00</td_created><th_created>19:18:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DOC ADJUNT SUBVENCIO ENTITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Configuracions</des_category_1></row>
<row _id="26342"><pk_ticket>822847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>09:23:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESIDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26343"><pk_ticket>822896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>09:54:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVAI PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26344"><pk_ticket>823108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>11:10:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26345"><pk_ticket>823111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>11:11:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26346"><pk_ticket>823122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>11:16:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT INFANTIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26347"><pk_ticket>823206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>11:50:13</th_created><val_days_resolution>12.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26348"><pk_ticket>823242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>12:05:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26349"><pk_ticket>823318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>12:37:33</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26350"><pk_ticket>823422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>13:17:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES CARXOFADA 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26351"><pk_ticket>823431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>13:21:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26352"><pk_ticket>823452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>13:32:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26353"><pk_ticket>823470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>13:41:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26354"><pk_ticket>823522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>14:14:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26355"><pk_ticket>823536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>14:29:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26356"><pk_ticket>823537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>14:30:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26357"><pk_ticket>823549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>14:46:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26358"><pk_ticket>823552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>14:58:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26359"><pk_ticket>823554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>14:59:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEDULA HABITABILITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26360"><pk_ticket>823556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>15:14:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26361"><pk_ticket>823563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>15:32:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26362"><pk_ticket>823577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>16:24:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFCACIO INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26363"><pk_ticket>823578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>16:25:10</th_created><val_days_resolution>5.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26364"><pk_ticket>823581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>16:33:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26365"><pk_ticket>823585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>16:46:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENERALIAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26366"><pk_ticket>823589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>16:55:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26367"><pk_ticket>823600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>17:25:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT CERTIFICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26368"><pk_ticket>823614</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>18:09:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26369"><pk_ticket>823615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>18:14:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARJETA APARCAMENT MOBILITAT REDUIDA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26370"><pk_ticket>823616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>18:17:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF PREINSCRIPCIO GENE I3</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26371"><pk_ticket>823625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>18:34:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26372"><pk_ticket>823642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-25T00:00:00</td_created><th_created>19:39:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26373"><pk_ticket>823680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>08:52:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26374"><pk_ticket>823721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>09:20:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26375"><pk_ticket>823728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>09:24:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL NORMATIVA PLANEJAMENT URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26376"><pk_ticket>823748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>09:37:10</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26377"><pk_ticket>823759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>09:41:25</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26378"><pk_ticket>823765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>09:42:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26379"><pk_ticket>823780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>09:48:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26380"><pk_ticket>823868</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>10:27:10</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS GENT GRAN</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26381"><pk_ticket>824004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>11:25:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26382"><pk_ticket>824011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>11:26:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE I3</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26383"><pk_ticket>824060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>11:48:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26384"><pk_ticket>824085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>11:59:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE SECUNDARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26385"><pk_ticket>824136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>12:23:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26386"><pk_ticket>824168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>12:35:51</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="26387"><pk_ticket>824234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>13:04:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON RECOLLIDA DE MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26388"><pk_ticket>824246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>13:08:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLEC LICITACIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="26389"><pk_ticket>824270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>13:20:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA DECLARACIO RESPONSABLE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26390"><pk_ticket>824327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>13:53:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA APORTACIO DOC INSCRIPCIO GENERALITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26391"><pk_ticket>824390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>15:19:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI CENTRE GENE SECUNDARIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26392"><pk_ticket>824399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>15:42:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26393"><pk_ticket>824401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>15:49:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GENENERALITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26394"><pk_ticket>824423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>16:47:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA TRIBUTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26395"><pk_ticket>824433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>17:26:10</th_created><val_days_resolution>7.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESBROSSAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26396"><pk_ticket>824445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>18:18:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA APARCAMENT DISCAPACITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26397"><pk_ticket>824447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>18:29:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOC EXPEMCIO IVMT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26398"><pk_ticket>824454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>18:40:10</th_created><val_days_resolution>2.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRANITAR BONIF IBI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26399"><pk_ticket>824460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>19:02:09</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26400"><pk_ticket>824462</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>19:18:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA D'APARCAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26401"><pk_ticket>824467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-26T00:00:00</td_created><th_created>19:35:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA MINUSVALID</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26402"><pk_ticket>824564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>09:17:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26403"><pk_ticket>824595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>09:31:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF FITXA CREDITOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26404"><pk_ticket>824706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>10:15:08</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26405"><pk_ticket>824722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>10:23:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APROFITAMENT URBANSTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26406"><pk_ticket>824729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>10:26:28</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APROFITAMENT URBANSTIC</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26407"><pk_ticket>824749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>10:34:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26408"><pk_ticket>824780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>10:50:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS HORT URBA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26409"><pk_ticket>824787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>10:54:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA SETMANA SANTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26410"><pk_ticket>825038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>12:39:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORMACIO PROVES UNIVERSITAT MAJORS 25</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26411"><pk_ticket>825056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>12:47:09</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO XERRADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26412"><pk_ticket>825070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>12:52:45</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26413"><pk_ticket>825235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>14:32:54</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26414"><pk_ticket>825242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>15:02:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26415"><pk_ticket>825288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>18:00:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMPRA ENTRADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26416"><pk_ticket>825289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>18:01:16</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT ENTRADES CARXOFADA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26417"><pk_ticket>825301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>18:53:07</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26418"><pk_ticket>825302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-27T00:00:00</td_created><th_created>18:56:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26419"><pk_ticket>825377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>09:16:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLETRES TRIBUNAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26420"><pk_ticket>825409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>09:30:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26421"><pk_ticket>825491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>10:07:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODALITAT CEM ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26422"><pk_ticket>825519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>10:18:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER COMUNICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26423"><pk_ticket>825540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>10:29:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26424"><pk_ticket>825551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>10:33:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26425"><pk_ticket>825582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>10:50:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26426"><pk_ticket>825770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>12:13:10</th_created><val_days_resolution>13.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26427"><pk_ticket>825853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>12:46:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26428"><pk_ticket>826028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>14:17:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO GENE CENTRE PRIMARIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26429"><pk_ticket>826051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>15:29:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ENTITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26430"><pk_ticket>826054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-28T00:00:00</td_created><th_created>15:42:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ASSEGURANÇA GOS PERILLOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26431"><pk_ticket>826130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-30T00:00:00</td_created><th_created>15:04:11</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26432"><pk_ticket>826131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-30T00:00:00</td_created><th_created>15:05:10</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26433"><pk_ticket>826134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-30T00:00:00</td_created><th_created>21:34:10</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26434"><pk_ticket>826135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-30T00:00:00</td_created><th_created>23:10:11</th_created><val_days_resolution>0.73</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA CLASSE CEM ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26435"><pk_ticket>826161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>08:25:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR OBTENINT DADES INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26436"><pk_ticket>826268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>09:44:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BENESTAR SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26437"><pk_ticket>826336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>10:17:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT FACTURA ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26438"><pk_ticket>826346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>10:22:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ESPECTACLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26439"><pk_ticket>826402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>10:40:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26440"><pk_ticket>826404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>10:41:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26441"><pk_ticket>826466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>11:04:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TEATRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26442"><pk_ticket>826505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>11:17:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO PARADA SANT JORDI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26443"><pk_ticket>826532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>11:28:13</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26444"><pk_ticket>826542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>11:31:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT CERTIFICAT DIGITAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26445"><pk_ticket>826630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>12:05:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IAE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26446"><pk_ticket>826648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>12:12:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26447"><pk_ticket>826770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>13:04:44</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANGURATGE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26448"><pk_ticket>826794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>13:13:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC BAIXA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26449"><pk_ticket>826912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>15:12:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26450"><pk_ticket>826920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>15:31:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TERRASSA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26451"><pk_ticket>826939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>16:40:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26452"><pk_ticket>826946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>17:01:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26453"><pk_ticket>826948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>17:09:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CODI SEGUR VERIFIACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26454"><pk_ticket>826953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>17:34:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26455"><pk_ticket>826958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>17:47:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26456"><pk_ticket>826960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>17:53:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26457"><pk_ticket>826967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>18:08:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26458"><pk_ticket>826983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>19:37:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO DADES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26459"><pk_ticket>826989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-03-31T00:00:00</td_created><th_created>19:57:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26460"><pk_ticket>827032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>09:03:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AMB TU PRAT MILLOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26461"><pk_ticket>827054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>09:17:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26462"><pk_ticket>827090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>09:43:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26463"><pk_ticket>827092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>09:44:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26464"><pk_ticket>827257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>10:59:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26465"><pk_ticket>827409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>11:57:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26466"><pk_ticket>827422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>12:01:11</th_created><val_days_resolution>0.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26467"><pk_ticket>827423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>12:01:13</th_created><val_days_resolution>0.91</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26468"><pk_ticket>827443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>12:09:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26469"><pk_ticket>827487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>12:30:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULA LLICENCIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26470"><pk_ticket>827584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>13:19:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ICIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26471"><pk_ticket>827644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>13:47:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOL PARADA MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26472"><pk_ticket>827659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>13:54:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26473"><pk_ticket>827692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>14:25:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26474"><pk_ticket>827699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>14:36:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANGURATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26475"><pk_ticket>827700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>14:36:48</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU EDUCACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26476"><pk_ticket>827707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>14:50:45</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANGURATGE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26477"><pk_ticket>827713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>14:56:23</th_created><val_days_resolution>12.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26478"><pk_ticket>827733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>15:54:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE MUNICIPAL ENTITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26479"><pk_ticket>827738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>16:12:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VALOR CADASTRAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26480"><pk_ticket>827749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>16:42:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARXOFADA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26481"><pk_ticket>827751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>16:51:07</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAREGETA ROSA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26482"><pk_ticket>827756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>17:01:10</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26483"><pk_ticket>827762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>17:18:50</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26484"><pk_ticket>827788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>18:38:03</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO PROCES SELECTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26485"><pk_ticket>827791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>18:52:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26486"><pk_ticket>827796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-01T00:00:00</td_created><th_created>19:14:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA PAGAMENT TAXA CENS ANIMAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26487"><pk_ticket>827993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>10:15:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26488"><pk_ticket>828003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>10:19:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26489"><pk_ticket>828067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>10:44:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXACIO TERRENY</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26490"><pk_ticket>828189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>11:32:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26491"><pk_ticket>828190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>11:33:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26492"><pk_ticket>828207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>11:39:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26493"><pk_ticket>828247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>11:55:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26494"><pk_ticket>828253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>11:57:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26495"><pk_ticket>828281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>12:11:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26496"><pk_ticket>828300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>12:17:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECLAMCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26497"><pk_ticket>828304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>12:19:15</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26498"><pk_ticket>828423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>13:05:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26499"><pk_ticket>828546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>14:10:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PORTES OBERTES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26500"><pk_ticket>828553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>14:39:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26501"><pk_ticket>828554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>14:41:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26502"><pk_ticket>828573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>16:09:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VISITA GRAU DEPENDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26503"><pk_ticket>828576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>16:28:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26504"><pk_ticket>828590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>17:23:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26505"><pk_ticket>828591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>17:34:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DOC RENDA GARANTIDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26506"><pk_ticket>828594</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>17:38:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA REGISTRE SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26507"><pk_ticket>828597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>17:46:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26508"><pk_ticket>828598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>17:55:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENTRADES CARXOFADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26509"><pk_ticket>828602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>18:33:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26510"><pk_ticket>828605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-02T00:00:00</td_created><th_created>18:38:10</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26511"><pk_ticket>828639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>08:17:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26512"><pk_ticket>828650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>INTERN</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>08:57:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26513"><pk_ticket>828672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>09:12:11</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ECONOMICS 2025</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26514"><pk_ticket>828723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>09:35:20</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ECONOMICS 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26515"><pk_ticket>828728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>09:37:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA EMBUS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26516"><pk_ticket>828730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>09:39:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS AJUTS ECONOMICS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26517"><pk_ticket>828732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>09:39:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26518"><pk_ticket>828757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>09:50:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26519"><pk_ticket>828870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>10:45:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT NEGATIU AJUTS PRESTATS AJT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26520"><pk_ticket>828876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>10:47:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26521"><pk_ticket>828883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>10:50:49</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26522"><pk_ticket>828910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>11:05:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BEQUES ESTIU EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26523"><pk_ticket>828921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>11:12:25</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ECONOMIC ESTIU EXTRAESCOLAR</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26524"><pk_ticket>828935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>11:16:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26525"><pk_ticket>828998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>11:42:56</th_created><val_days_resolution>0.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26526"><pk_ticket>829024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>11:54:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ECONOMICS ACTIVITATS ESTIU EXTRAESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26527"><pk_ticket>829077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>12:17:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INICI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26528"><pk_ticket>829084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>12:20:15</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TITULARITAT VIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26529"><pk_ticket>829091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>12:22:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26530"><pk_ticket>829094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>12:23:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26531"><pk_ticket>829109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>12:29:19</th_created><val_days_resolution>0.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>60</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26532"><pk_ticket>829112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>12:30:08</th_created><val_days_resolution>0.52</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26533"><pk_ticket>829119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>12:32:18</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>31</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26534"><pk_ticket>829155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>12:49:03</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26535"><pk_ticket>829184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>13:04:17</th_created><val_days_resolution>0.95</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26536"><pk_ticket>829185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>13:04:23</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26537"><pk_ticket>829199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>13:15:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26538"><pk_ticket>829216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>13:23:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITAT ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26539"><pk_ticket>829250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>13:42:47</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26540"><pk_ticket>829254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>13:43:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26541"><pk_ticket>829275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>13:53:07</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESCONOMIC ESCOLARS 2025</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26542"><pk_ticket>829292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>14:04:53</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26543"><pk_ticket>829316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>14:38:09</th_created><val_days_resolution>3.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26544"><pk_ticket>829317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>14:44:29</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26545"><pk_ticket>829322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:08:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26546"><pk_ticket>829325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:13:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO PROCES SELECTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="26547"><pk_ticket>829326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:15:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR 25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26548"><pk_ticket>829327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:16:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26549"><pk_ticket>829328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:17:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26550"><pk_ticket>829329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>15:18:21</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26551"><pk_ticket>829333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>15:32:42</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26552"><pk_ticket>829334</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:35:16</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26553"><pk_ticket>829335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>15:37:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOALRS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26554"><pk_ticket>829337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>15:40:15</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26555"><pk_ticket>829339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>15:43:52</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26556"><pk_ticket>829346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-03T00:00:00</td_created><th_created>15:54:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26557"><pk_ticket>829348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>16:00:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26558"><pk_ticket>829349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>16:08:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26559"><pk_ticket>829365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>16:47:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26560"><pk_ticket>829371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>16:57:57</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26561"><pk_ticket>829373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>17:03:09</th_created><val_days_resolution>3.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF LOGOPEDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26562"><pk_ticket>829374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>17:03:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXRTAESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26563"><pk_ticket>829378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>17:25:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26564"><pk_ticket>829380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>17:27:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26565"><pk_ticket>829386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>17:51:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26566"><pk_ticket>829398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>18:41:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26567"><pk_ticket>829412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-03T00:00:00</td_created><th_created>19:30:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26568"><pk_ticket>829465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:06:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26569"><pk_ticket>829466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:06:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26570"><pk_ticket>829469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:08:18</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26571"><pk_ticket>829488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:18:01</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26572"><pk_ticket>829493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:21:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26573"><pk_ticket>829503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:25:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26574"><pk_ticket>829513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:30:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26575"><pk_ticket>829521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:33:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26576"><pk_ticket>829523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:34:03</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26577"><pk_ticket>829536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:38:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26578"><pk_ticket>829542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:40:19</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26579"><pk_ticket>829549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:42:42</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ECONOMIS ESCOLARS 2025</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26580"><pk_ticket>829552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:43:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26581"><pk_ticket>829559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:46:35</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26582"><pk_ticket>829563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:48:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CANGURATGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26583"><pk_ticket>829568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:50:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CANGURATGE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26584"><pk_ticket>829573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>09:53:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26585"><pk_ticket>829579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:55:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26586"><pk_ticket>829586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>09:57:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26587"><pk_ticket>829609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:09:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26588"><pk_ticket>829619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:16:10</th_created><val_days_resolution>0.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26589"><pk_ticket>829620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:16:54</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26590"><pk_ticket>829633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:22:26</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26591"><pk_ticket>829658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:32:38</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26592"><pk_ticket>829662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:34:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26593"><pk_ticket>829674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:40:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26594"><pk_ticket>829677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:40:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26595"><pk_ticket>829689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:46:46</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26596"><pk_ticket>829690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:47:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26597"><pk_ticket>829704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:52:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26598"><pk_ticket>829705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:53:09</th_created><val_days_resolution>2.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26599"><pk_ticket>829711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:55:14</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26600"><pk_ticket>829713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:55:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26601"><pk_ticket>829721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>10:58:28</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26602"><pk_ticket>829722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:58:35</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26603"><pk_ticket>829723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>10:58:43</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26604"><pk_ticket>829728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:01:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26605"><pk_ticket>829729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:02:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26606"><pk_ticket>829732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:03:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26607"><pk_ticket>829736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="26608"><pk_ticket>829747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:11:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26609"><pk_ticket>829765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:14:52</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26610"><pk_ticket>829769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:16:15</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26611"><pk_ticket>829771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:16:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26612"><pk_ticket>829779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:20:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BO AIGUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26613"><pk_ticket>829781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:20:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26614"><pk_ticket>829786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:22:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL INSCRIPCIO ACTIVITATS RIBERA BAIXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26615"><pk_ticket>829794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:26:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26616"><pk_ticket>829798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:28:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26617"><pk_ticket>829799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:29:01</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26618"><pk_ticket>829806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:31:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26619"><pk_ticket>829816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:35:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26620"><pk_ticket>829824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:38:44</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26621"><pk_ticket>829833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:41:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26622"><pk_ticket>829834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:42:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26623"><pk_ticket>829850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:49:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26624"><pk_ticket>829856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:53:13</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26625"><pk_ticket>829857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:53:32</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26626"><pk_ticket>829860</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:54:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26627"><pk_ticket>829867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:57:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IAE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26628"><pk_ticket>829871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>11:59:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA MUDANCES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26629"><pk_ticket>829872</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>11:59:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26630"><pk_ticket>829882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:01:48</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26631"><pk_ticket>829893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:05:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26632"><pk_ticket>829900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:07:47</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26633"><pk_ticket>829904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:08:37</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26634"><pk_ticket>829924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:17:33</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26635"><pk_ticket>829930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:18:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26636"><pk_ticket>829932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:19:38</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26637"><pk_ticket>829952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:29:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26638"><pk_ticket>829956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:32:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26639"><pk_ticket>829959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:33:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26640"><pk_ticket>829961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:33:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26641"><pk_ticket>829969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:37:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OCUPACIO VIA PUBLICA MUDANCES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26642"><pk_ticket>829973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:38:25</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26643"><pk_ticket>829978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:40:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26644"><pk_ticket>829984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:42:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26645"><pk_ticket>829989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:44:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26646"><pk_ticket>829992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:45:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26647"><pk_ticket>829999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:47:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26648"><pk_ticket>830002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>12:48:22</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26649"><pk_ticket>830010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:50:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26650"><pk_ticket>830020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>12:54:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26651"><pk_ticket>830040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:03:34</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26652"><pk_ticket>830052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:12:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26653"><pk_ticket>830055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:13:03</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26654"><pk_ticket>830056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:13:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA ARXIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26655"><pk_ticket>830062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>13:15:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26656"><pk_ticket>830068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>13:19:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26657"><pk_ticket>830069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:20:11</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26658"><pk_ticket>830075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>13:23:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26659"><pk_ticket>830080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>13:25:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26660"><pk_ticket>830082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:27:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26661"><pk_ticket>830086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>13:30:07</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26662"><pk_ticket>830123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:51:38</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA TEATRE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26663"><pk_ticket>830129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>13:58:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26664"><pk_ticket>830133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>13:59:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26665"><pk_ticket>830135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:01:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26666"><pk_ticket>830140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:04:55</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26667"><pk_ticket>830142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:06:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26668"><pk_ticket>830147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:10:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26669"><pk_ticket>830148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:13:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26670"><pk_ticket>830149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:14:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26671"><pk_ticket>830152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:20:12</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26672"><pk_ticket>830154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:23:23</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26673"><pk_ticket>830157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:25:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26674"><pk_ticket>830158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:26:31</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26675"><pk_ticket>830160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:27:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26676"><pk_ticket>830167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:34:32</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26677"><pk_ticket>830168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:35:39</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26678"><pk_ticket>830171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:40:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26679"><pk_ticket>830173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>14:43:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26680"><pk_ticket>830176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:45:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26681"><pk_ticket>830178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:48:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26682"><pk_ticket>830182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-04T00:00:00</td_created><th_created>14:54:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26683"><pk_ticket>830187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>15:16:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TARGETA CONTENIDORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26684"><pk_ticket>830224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-04T00:00:00</td_created><th_created>17:57:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BEQUES CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26685"><pk_ticket>830282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>08:28:32</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26686"><pk_ticket>830290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>08:40:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26687"><pk_ticket>830294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>08:44:19</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26688"><pk_ticket>830301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>08:58:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26689"><pk_ticket>830306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:01:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26690"><pk_ticket>830315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:03:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26691"><pk_ticket>830317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:04:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVAI AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26692"><pk_ticket>830328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:09:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26693"><pk_ticket>830329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:09:11</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26694"><pk_ticket>830338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:13:44</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26695"><pk_ticket>830340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:14:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26696"><pk_ticket>830358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:23:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26697"><pk_ticket>830362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:24:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26698"><pk_ticket>830380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:30:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26699"><pk_ticket>830381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:31:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26700"><pk_ticket>830387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:33:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26701"><pk_ticket>830390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:34:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26702"><pk_ticket>830395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:37:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26703"><pk_ticket>830407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:41:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26704"><pk_ticket>830415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:43:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26705"><pk_ticket>830421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:46:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26706"><pk_ticket>830426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:47:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26707"><pk_ticket>830428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:48:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26708"><pk_ticket>830434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:49:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26709"><pk_ticket>830439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:51:05</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26710"><pk_ticket>830442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:52:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26711"><pk_ticket>830448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:55:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS EXTRAESCOLARS 25</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26712"><pk_ticket>830450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>09:55:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26713"><pk_ticket>830451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>09:56:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26714"><pk_ticket>830477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:04:11</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26715"><pk_ticket>830484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:05:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26716"><pk_ticket>830505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:13:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26717"><pk_ticket>830509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:14:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26718"><pk_ticket>830510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:14:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26719"><pk_ticket>830518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:16:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26720"><pk_ticket>830532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:20:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26721"><pk_ticket>830535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:21:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26722"><pk_ticket>830548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:24:53</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26723"><pk_ticket>830557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:28:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26724"><pk_ticket>830558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:28:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26725"><pk_ticket>830593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:43:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26726"><pk_ticket>830597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:45:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26727"><pk_ticket>830605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:49:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26728"><pk_ticket>830615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:53:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CORRECIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26729"><pk_ticket>830621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:55:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26730"><pk_ticket>830626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:56:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26731"><pk_ticket>830632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>10:57:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PORTES OBRETES ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26732"><pk_ticket>830635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>10:58:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26733"><pk_ticket>830639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:00:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26734"><pk_ticket>830642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:03:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26735"><pk_ticket>830648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:04:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26736"><pk_ticket>830652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:07:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26737"><pk_ticket>830656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:08:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26738"><pk_ticket>830658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:09:09</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26739"><pk_ticket>830668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:12:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26740"><pk_ticket>830676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:15:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26741"><pk_ticket>830678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:16:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26742"><pk_ticket>830697</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:23:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26743"><pk_ticket>830701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:24:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CANGURATGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26744"><pk_ticket>830709</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:27:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26745"><pk_ticket>830713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:28:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26746"><pk_ticket>830722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:31:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26747"><pk_ticket>830732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:37:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ALTA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="26748"><pk_ticket>830738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:39:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26749"><pk_ticket>830751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>11:43:19</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26750"><pk_ticket>830767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:47:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26751"><pk_ticket>830788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:55:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26752"><pk_ticket>830794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:58:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA ALTA IAE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26753"><pk_ticket>830797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>11:59:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26754"><pk_ticket>830816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:09:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26755"><pk_ticket>830820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:10:08</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26756"><pk_ticket>830821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:10:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA EXTRAESCOLAR 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26757"><pk_ticket>830825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:12:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD TERRASSA BAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26758"><pk_ticket>830830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:13:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26759"><pk_ticket>830839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:15:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26760"><pk_ticket>830841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:18:40</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIR AJUT ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26761"><pk_ticket>830843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:19:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26762"><pk_ticket>830851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:21:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26763"><pk_ticket>830866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:26:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26764"><pk_ticket>830867</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:26:08</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26765"><pk_ticket>830875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:28:44</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26766"><pk_ticket>830882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:32:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26767"><pk_ticket>830891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:38:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26768"><pk_ticket>830895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:38:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26769"><pk_ticket>830906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:43:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26770"><pk_ticket>830911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:45:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26771"><pk_ticket>830913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:46:32</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA TERRASSA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26772"><pk_ticket>830921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:49:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26773"><pk_ticket>830932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:52:30</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26774"><pk_ticket>830944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>12:57:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26775"><pk_ticket>830945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>12:57:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26776"><pk_ticket>830950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>13:00:40</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26777"><pk_ticket>830961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>13:04:44</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26778"><pk_ticket>830966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>13:06:09</th_created><val_days_resolution>6.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26779"><pk_ticket>830985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>13:14:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26780"><pk_ticket>830998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>13:21:55</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26781"><pk_ticket>831001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>13:24:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESCONOMIC ESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26782"><pk_ticket>831027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>13:33:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26783"><pk_ticket>831037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>13:38:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26784"><pk_ticket>831045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>13:41:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26785"><pk_ticket>831082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>14:22:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26786"><pk_ticket>831083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:23:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26787"><pk_ticket>831086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:29:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26788"><pk_ticket>831090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:33:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26789"><pk_ticket>831097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:39:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26790"><pk_ticket>831100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>14:43:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26791"><pk_ticket>831101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>14:46:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26792"><pk_ticket>831102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:48:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS 25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26793"><pk_ticket>831103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>14:49:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26794"><pk_ticket>831105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>14:52:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26795"><pk_ticket>831106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:53:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26796"><pk_ticket>831107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:53:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26797"><pk_ticket>831110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>14:56:35</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26798"><pk_ticket>831113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>14:59:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26799"><pk_ticket>831116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>15:02:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26800"><pk_ticket>831118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>15:04:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26801"><pk_ticket>831122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>15:19:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26802"><pk_ticket>831126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>15:27:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26803"><pk_ticket>831130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>15:31:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26804"><pk_ticket>831131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>15:33:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26805"><pk_ticket>831133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>15:36:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26806"><pk_ticket>831134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>15:41:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26807"><pk_ticket>831138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>15:44:29</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26808"><pk_ticket>831140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-07T00:00:00</td_created><th_created>15:46:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26809"><pk_ticket>831142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>15:51:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC BEQUES ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26810"><pk_ticket>831145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:02:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26811"><pk_ticket>831153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:18:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26812"><pk_ticket>831159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:31:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26813"><pk_ticket>831160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:32:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26814"><pk_ticket>831163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:38:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26815"><pk_ticket>831166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:52:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26816"><pk_ticket>831169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>16:59:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CANGURATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26817"><pk_ticket>831173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>17:19:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="26818"><pk_ticket>831208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>19:24:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA CEM SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26819"><pk_ticket>831212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-07T00:00:00</td_created><th_created>19:51:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26820"><pk_ticket>831228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>08:09:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26821"><pk_ticket>831229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>08:16:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26822"><pk_ticket>831237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>08:37:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26823"><pk_ticket>831243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>08:45:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26824"><pk_ticket>831244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>08:45:11</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA DOCUMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26825"><pk_ticket>831247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>08:48:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26826"><pk_ticket>831248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>08:49:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT URBANISITIC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26827"><pk_ticket>831252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>08:51:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26828"><pk_ticket>831254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>08:55:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26829"><pk_ticket>831255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>08:56:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26830"><pk_ticket>831258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>08:58:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26831"><pk_ticket>831263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:01:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERT URBANISTIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26832"><pk_ticket>831271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:06:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26833"><pk_ticket>831277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:08:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26834"><pk_ticket>831288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:13:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26835"><pk_ticket>831290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:13:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26836"><pk_ticket>831292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:15:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA MINUSVALID</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26837"><pk_ticket>831307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:20:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26838"><pk_ticket>831320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:25:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26839"><pk_ticket>831337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:30:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26840"><pk_ticket>831348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:35:02</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26841"><pk_ticket>831349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:36:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="26842"><pk_ticket>831362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:42:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26843"><pk_ticket>831365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:43:25</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26844"><pk_ticket>831377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:48:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26845"><pk_ticket>831386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:52:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26846"><pk_ticket>831388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>09:54:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26847"><pk_ticket>831390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:55:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26848"><pk_ticket>831394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>09:59:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26849"><pk_ticket>831402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:03:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26850"><pk_ticket>831407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:04:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26851"><pk_ticket>831413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:07:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26852"><pk_ticket>831418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:09:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26853"><pk_ticket>831419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:09:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26854"><pk_ticket>831432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:13:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26855"><pk_ticket>831433</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:13:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="26856"><pk_ticket>831438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:15:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TARGETA DISCAPACITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26857"><pk_ticket>831440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:15:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26858"><pk_ticket>831453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:19:56</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26859"><pk_ticket>831464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:24:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26860"><pk_ticket>831470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:28:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26861"><pk_ticket>831475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:30:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26862"><pk_ticket>831477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:31:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26863"><pk_ticket>831485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:36:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26864"><pk_ticket>831486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:36:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26865"><pk_ticket>831500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:41:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26866"><pk_ticket>831502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:42:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26867"><pk_ticket>831504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:43:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26868"><pk_ticket>831509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:45:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26869"><pk_ticket>831510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:45:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26870"><pk_ticket>831516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:50:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26871"><pk_ticket>831518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:51:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26872"><pk_ticket>831523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:53:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26873"><pk_ticket>831524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:53:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26874"><pk_ticket>831533</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:57:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26875"><pk_ticket>831537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>10:59:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="26876"><pk_ticket>831538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:59:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26877"><pk_ticket>831539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>10:59:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26878"><pk_ticket>831542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:00:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26879"><pk_ticket>831556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:04:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26880"><pk_ticket>831561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:06:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26881"><pk_ticket>831584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:11:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26882"><pk_ticket>831598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:17:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26883"><pk_ticket>831607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:21:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26884"><pk_ticket>831618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:23:22</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26885"><pk_ticket>831634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:27:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26886"><pk_ticket>831647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:32:26</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ACTIVITATS ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26887"><pk_ticket>831649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:32:49</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26888"><pk_ticket>831653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:33:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CLASSE BODYPAINT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26889"><pk_ticket>831658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:36:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26890"><pk_ticket>831670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:40:42</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26891"><pk_ticket>831677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:43:53</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26892"><pk_ticket>831689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:48:14</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26893"><pk_ticket>831698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>11:51:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26894"><pk_ticket>831702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:53:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26895"><pk_ticket>831713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:57:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26896"><pk_ticket>831718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>11:59:25</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26897"><pk_ticket>831719</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:00:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BEQUES CASALS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26898"><pk_ticket>831721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:00:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26899"><pk_ticket>831722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:01:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26900"><pk_ticket>831725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:03:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26901"><pk_ticket>831730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:05:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26902"><pk_ticket>831738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:09:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26903"><pk_ticket>831744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:12:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26904"><pk_ticket>831749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:12:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26905"><pk_ticket>831751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:13:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26906"><pk_ticket>831760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:17:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26907"><pk_ticket>831763</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:17:54</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ECONOMICS ESCOLARS 2025</txt_summary><val_time_spent>44</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26908"><pk_ticket>831764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:18:13</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26909"><pk_ticket>831770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:21:58</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26910"><pk_ticket>831772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:22:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26911"><pk_ticket>831783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:25:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26912"><pk_ticket>831786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:26:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26913"><pk_ticket>831795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:29:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26914"><pk_ticket>831801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:32:34</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26915"><pk_ticket>831802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:32:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26916"><pk_ticket>831806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:34:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26917"><pk_ticket>831813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:37:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26918"><pk_ticket>831815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:37:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26919"><pk_ticket>831827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:42:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26920"><pk_ticket>831832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:43:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26921"><pk_ticket>831845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:47:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26922"><pk_ticket>831857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>12:50:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26923"><pk_ticket>831862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:51:34</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26924"><pk_ticket>831880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:57:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26925"><pk_ticket>831881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>12:57:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26926"><pk_ticket>831889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:01:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26927"><pk_ticket>831893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:02:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26928"><pk_ticket>831895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:04:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26929"><pk_ticket>831897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:04:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS 25</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26930"><pk_ticket>831906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:07:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26931"><pk_ticket>831916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:12:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26932"><pk_ticket>831921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:16:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26933"><pk_ticket>831928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:20:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26934"><pk_ticket>831941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:25:38</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26935"><pk_ticket>831946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:28:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26936"><pk_ticket>831962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:35:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26937"><pk_ticket>831966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:36:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26938"><pk_ticket>831970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:40:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26939"><pk_ticket>831977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:42:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DE NOM TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26940"><pk_ticket>831980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:44:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26941"><pk_ticket>831988</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>13:47:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26942"><pk_ticket>831990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>13:49:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26943"><pk_ticket>832013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>14:09:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO REFORMA LOCAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26944"><pk_ticket>832020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>14:26:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26945"><pk_ticket>832025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>14:37:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26946"><pk_ticket>832027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>14:48:41</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26947"><pk_ticket>832031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>14:56:27</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26948"><pk_ticket>832035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:06:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26949"><pk_ticket>832036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:10:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26950"><pk_ticket>832037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:11:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26951"><pk_ticket>832040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:14:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26952"><pk_ticket>832042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>15:16:10</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26953"><pk_ticket>832044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:17:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26954"><pk_ticket>832046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:20:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26955"><pk_ticket>832049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:25:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26956"><pk_ticket>832050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>15:29:44</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26957"><pk_ticket>832051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:30:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26958"><pk_ticket>832053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>15:37:25</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26959"><pk_ticket>832055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:45:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26960"><pk_ticket>832058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:50:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26961"><pk_ticket>832059</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-08T00:00:00</td_created><th_created>15:53:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26962"><pk_ticket>832061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>15:54:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26963"><pk_ticket>832089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>16:59:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26964"><pk_ticket>832101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>17:44:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR 25</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="26965"><pk_ticket>832131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>19:07:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME EXCLUSIO SOCIAL RER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="26966"><pk_ticket>832134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-08T00:00:00</td_created><th_created>19:27:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26967"><pk_ticket>832166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>08:42:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26968"><pk_ticket>832174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>08:49:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26969"><pk_ticket>832176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>08:53:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26970"><pk_ticket>832184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:01:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26971"><pk_ticket>832186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:01:48</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26972"><pk_ticket>832191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:03:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26973"><pk_ticket>832192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:04:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26974"><pk_ticket>832201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:06:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26975"><pk_ticket>832211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:10:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26976"><pk_ticket>832215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:11:06</th_created><val_days_resolution>17.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26977"><pk_ticket>832216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26978"><pk_ticket>832226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:14:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26979"><pk_ticket>832236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:16:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26980"><pk_ticket>832253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:23:06</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26981"><pk_ticket>832258</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:26:30</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULARITAT</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="26982"><pk_ticket>832266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:29:04</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26983"><pk_ticket>832273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:33:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTFICIAT DIGITAL MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="26984"><pk_ticket>832278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:35:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26985"><pk_ticket>832284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:37:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26986"><pk_ticket>832286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:39:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="26987"><pk_ticket>832289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:39:39</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26988"><pk_ticket>832294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>09:42:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26989"><pk_ticket>832305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:48:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26990"><pk_ticket>832311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:51:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26991"><pk_ticket>832318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:57:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26992"><pk_ticket>832320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>09:58:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26993"><pk_ticket>832327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:01:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26994"><pk_ticket>832333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:03:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26995"><pk_ticket>832339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:04:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26996"><pk_ticket>832350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:07:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26997"><pk_ticket>832356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:10:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26998"><pk_ticket>832357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:10:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="26999"><pk_ticket>832359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:11:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27000"><pk_ticket>832365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:13:10</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27001"><pk_ticket>832375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:18:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27002"><pk_ticket>832376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:18:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27003"><pk_ticket>832380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:20:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27004"><pk_ticket>832382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:21:11</th_created><val_days_resolution>2.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27005"><pk_ticket>832388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:24:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27006"><pk_ticket>832391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:25:09</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27007"><pk_ticket>832398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:28:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27008"><pk_ticket>832407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:32:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27009"><pk_ticket>832412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:34:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27010"><pk_ticket>832414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:36:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27011"><pk_ticket>832419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:37:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27012"><pk_ticket>832425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:40:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27013"><pk_ticket>832434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:42:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27014"><pk_ticket>832438</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:44:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27015"><pk_ticket>832448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:48:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27016"><pk_ticket>832449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:48:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27017"><pk_ticket>832455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:52:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27018"><pk_ticket>832457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:53:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27019"><pk_ticket>832463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>10:54:54</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  IDCAT MOBIL</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="27020"><pk_ticket>832465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>10:55:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27021"><pk_ticket>832475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:00:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27022"><pk_ticket>832476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:00:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27023"><pk_ticket>832478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:03:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27024"><pk_ticket>832481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27025"><pk_ticket>832482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:04:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27026"><pk_ticket>832486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:06:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27027"><pk_ticket>832488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:06:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27028"><pk_ticket>832489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:06:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27029"><pk_ticket>832498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:13:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27030"><pk_ticket>832502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:14:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC VINCULACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27031"><pk_ticket>832507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:15:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27032"><pk_ticket>832508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:15:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27033"><pk_ticket>832511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:17:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27034"><pk_ticket>832518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:21:39</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27035"><pk_ticket>832528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:24:22</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27036"><pk_ticket>832547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:32:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27037"><pk_ticket>832553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:35:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27038"><pk_ticket>832559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:38:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27039"><pk_ticket>832575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:46:11</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27040"><pk_ticket>832578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:47:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DEMANDA DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27041"><pk_ticket>832588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:50:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27042"><pk_ticket>832593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:54:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27043"><pk_ticket>832602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>11:58:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27044"><pk_ticket>832603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:58:45</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27045"><pk_ticket>832604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>11:59:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27046"><pk_ticket>832615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:06:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27047"><pk_ticket>832616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:07:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27048"><pk_ticket>832621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:08:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27049"><pk_ticket>832622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:10:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27050"><pk_ticket>832629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:14:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27051"><pk_ticket>832630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:14:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27052"><pk_ticket>832638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:16:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SESSIO APORTACIO DOC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27053"><pk_ticket>832641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:16:55</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27054"><pk_ticket>832646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:19:03</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27055"><pk_ticket>832647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:19:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27056"><pk_ticket>832653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:20:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27057"><pk_ticket>832659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:23:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27058"><pk_ticket>832666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:26:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27059"><pk_ticket>832675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:31:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27060"><pk_ticket>832676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:31:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27061"><pk_ticket>832679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:33:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO INCIDENCIA NOTIFICACIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27062"><pk_ticket>832681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:34:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27063"><pk_ticket>832686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:37:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27064"><pk_ticket>832687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:37:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27065"><pk_ticket>832689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:38:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27066"><pk_ticket>832690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:38:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COMNSULTA APORTACIO DOC RECLAMACIO OMIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27067"><pk_ticket>832700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:41:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27068"><pk_ticket>832705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:43:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27069"><pk_ticket>832711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:46:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27070"><pk_ticket>832714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>12:46:44</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27071"><pk_ticket>832718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:49:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27072"><pk_ticket>832739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>12:59:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27073"><pk_ticket>832746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>13:03:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27074"><pk_ticket>832747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:03:12</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27075"><pk_ticket>832769</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>13:12:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27076"><pk_ticket>832770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:12:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27077"><pk_ticket>832780</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>13:16:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27078"><pk_ticket>832784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:18:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27079"><pk_ticket>832788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>13:19:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27080"><pk_ticket>832793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>13:21:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27081"><pk_ticket>832800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:24:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="27082"><pk_ticket>832806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:26:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27083"><pk_ticket>832820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:33:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27084"><pk_ticket>832850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>13:49:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27085"><pk_ticket>832862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>14:02:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="27086"><pk_ticket>832875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>14:16:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27087"><pk_ticket>832887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>14:40:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27088"><pk_ticket>832889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>14:46:06</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27089"><pk_ticket>832891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>14:47:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27090"><pk_ticket>832892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>14:55:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27091"><pk_ticket>832897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:02:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27092"><pk_ticket>832899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:05:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27093"><pk_ticket>832900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:08:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27094"><pk_ticket>832902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>15:11:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27095"><pk_ticket>832903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:13:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27096"><pk_ticket>832904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:16:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27097"><pk_ticket>832905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>15:17:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27098"><pk_ticket>832906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:19:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27099"><pk_ticket>832909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>15:21:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27100"><pk_ticket>832911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:29:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27101"><pk_ticket>832912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>15:29:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27102"><pk_ticket>832913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>15:32:09</th_created><val_days_resolution>1.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IMPOSTOS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27103"><pk_ticket>832914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:32:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27104"><pk_ticket>832916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:33:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27105"><pk_ticket>832918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:36:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27106"><pk_ticket>832920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-09T00:00:00</td_created><th_created>15:41:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27107"><pk_ticket>832929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>15:56:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA RSERVA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27108"><pk_ticket>832930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>16:05:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27109"><pk_ticket>832940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>16:52:10</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF QUEIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27110"><pk_ticket>832949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>17:26:09</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO REGISTRE ENTITAT</txt_summary><val_time_spent>48</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27111"><pk_ticket>832977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>19:18:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27112"><pk_ticket>832987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-09T00:00:00</td_created><th_created>22:26:10</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADEQUACIO VIVENDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27113"><pk_ticket>832990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:07:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27114"><pk_ticket>832991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:14:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27115"><pk_ticket>832994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:21:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27116"><pk_ticket>832996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:25:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27117"><pk_ticket>832997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:28:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27118"><pk_ticket>832998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:32:33</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27119"><pk_ticket>833001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:34:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27120"><pk_ticket>833002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>08:37:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27121"><pk_ticket>833005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:43:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27122"><pk_ticket>833007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>08:44:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27123"><pk_ticket>833012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:47:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27124"><pk_ticket>833016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:50:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27125"><pk_ticket>833022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:53:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27126"><pk_ticket>833023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:55:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27127"><pk_ticket>833026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>08:58:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27128"><pk_ticket>833031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:03:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27129"><pk_ticket>833040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:06:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27130"><pk_ticket>833044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:08:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27131"><pk_ticket>833046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:08:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27132"><pk_ticket>833056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:12:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27133"><pk_ticket>833057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:13:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27134"><pk_ticket>833063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:16:20</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27135"><pk_ticket>833073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:19:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27136"><pk_ticket>833096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:31:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27137"><pk_ticket>833097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:31:25</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27138"><pk_ticket>833105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:34:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27139"><pk_ticket>833117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:37:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27140"><pk_ticket>833119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:38:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27141"><pk_ticket>833134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:44:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27142"><pk_ticket>833138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:46:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27143"><pk_ticket>833143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:49:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27144"><pk_ticket>833144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>09:49:14</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27145"><pk_ticket>833148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:50:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27146"><pk_ticket>833151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:51:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27147"><pk_ticket>833164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>09:57:44</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27148"><pk_ticket>833178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:03:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27149"><pk_ticket>833186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>10:07:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27150"><pk_ticket>833188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:08:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27151"><pk_ticket>833223</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:24:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27152"><pk_ticket>833237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:29:54</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27153"><pk_ticket>833247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>10:35:14</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27154"><pk_ticket>833258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:39:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27155"><pk_ticket>833264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>10:40:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC VINCULACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27156"><pk_ticket>833267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:42:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27157"><pk_ticket>833272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>10:43:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27158"><pk_ticket>833274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:44:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27159"><pk_ticket>833285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>10:49:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27160"><pk_ticket>833286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:49:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27161"><pk_ticket>833295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:54:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27162"><pk_ticket>833298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>10:55:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27163"><pk_ticket>833302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>10:56:53</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27164"><pk_ticket>833314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:01:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27165"><pk_ticket>833318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:02:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27166"><pk_ticket>833330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:05:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27167"><pk_ticket>833340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:10:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27168"><pk_ticket>833342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:11:42</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27169"><pk_ticket>833353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:14:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27170"><pk_ticket>833356</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:15:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27171"><pk_ticket>833360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:18:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27172"><pk_ticket>833367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:20:25</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27173"><pk_ticket>833368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:20:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27174"><pk_ticket>833379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:24:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27175"><pk_ticket>833386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:26:37</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27176"><pk_ticket>833391</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:28:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27177"><pk_ticket>833397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:30:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27178"><pk_ticket>833398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:32:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27179"><pk_ticket>833403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:35:19</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27180"><pk_ticket>833404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:35:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27181"><pk_ticket>833416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:38:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27182"><pk_ticket>833425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:42:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27183"><pk_ticket>833429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:45:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27184"><pk_ticket>833434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:46:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27185"><pk_ticket>833439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:50:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27186"><pk_ticket>833440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:50:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BEQUES ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27187"><pk_ticket>833446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:52:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27188"><pk_ticket>833450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>11:55:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27189"><pk_ticket>833456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>11:58:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27190"><pk_ticket>833463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:01:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27191"><pk_ticket>833465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:02:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27192"><pk_ticket>833471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:05:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27193"><pk_ticket>833475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:07:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27194"><pk_ticket>833484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:10:11</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU  EXTRAESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27195"><pk_ticket>833486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:11:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27196"><pk_ticket>833492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:13:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27197"><pk_ticket>833493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:14:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27198"><pk_ticket>833501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:16:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27199"><pk_ticket>833503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:17:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27200"><pk_ticket>833505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:17:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27201"><pk_ticket>833507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:19:17</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27202"><pk_ticket>833515</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:23:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27203"><pk_ticket>833518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:24:43</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27204"><pk_ticket>833520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:25:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27205"><pk_ticket>833529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:31:30</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR SESSIO APORTACIO DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27206"><pk_ticket>833534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:33:27</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27207"><pk_ticket>833541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:35:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27208"><pk_ticket>833562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:44:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27209"><pk_ticket>833565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:46:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27210"><pk_ticket>833582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>12:52:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27211"><pk_ticket>833593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>12:58:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27212"><pk_ticket>833605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:02:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27213"><pk_ticket>833632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>13:18:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27214"><pk_ticket>833633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:18:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27215"><pk_ticket>833644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:24:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27216"><pk_ticket>833653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>13:28:15</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA RESOLUCIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27217"><pk_ticket>833654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:28:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27218"><pk_ticket>833660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>13:31:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27219"><pk_ticket>833666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:33:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27220"><pk_ticket>833671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:36:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27221"><pk_ticket>833673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:38:29</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27222"><pk_ticket>833680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>13:40:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27223"><pk_ticket>833707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>13:57:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27224"><pk_ticket>833726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>14:31:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27225"><pk_ticket>833735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>15:06:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27226"><pk_ticket>833736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>15:13:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SOL TELEASSISTENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27227"><pk_ticket>833745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>15:35:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27228"><pk_ticket>833747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>15:39:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27229"><pk_ticket>833750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>15:44:52</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27230"><pk_ticket>833751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>15:48:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27231"><pk_ticket>833752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-10T00:00:00</td_created><th_created>15:52:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27232"><pk_ticket>833760</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>16:32:43</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ESTIU EXTRAESCOLARS 2025</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27233"><pk_ticket>833762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>16:34:09</th_created><val_days_resolution>9.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES NOTIF</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27234"><pk_ticket>833782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>18:20:20</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27235"><pk_ticket>833783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>18:31:35</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO GENE BATXILLERAT 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27236"><pk_ticket>833795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>19:20:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27237"><pk_ticket>833807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-10T00:00:00</td_created><th_created>21:34:09</th_created><val_days_resolution>6.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GRAU DEPENDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27238"><pk_ticket>833856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:14:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27239"><pk_ticket>833857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:14:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27240"><pk_ticket>833865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:19:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27241"><pk_ticket>833866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:19:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27242"><pk_ticket>833871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>09:21:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27243"><pk_ticket>833873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:22:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27244"><pk_ticket>833881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:26:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27245"><pk_ticket>833888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:28:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27246"><pk_ticket>833889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:29:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27247"><pk_ticket>833892</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>09:29:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27248"><pk_ticket>833897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:31:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27249"><pk_ticket>833901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>09:32:46</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27250"><pk_ticket>833912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:36:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27251"><pk_ticket>833917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:40:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27252"><pk_ticket>833930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:47:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27253"><pk_ticket>833931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:47:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27254"><pk_ticket>833934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>09:48:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27255"><pk_ticket>833941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:50:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27256"><pk_ticket>833943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:52:02</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27257"><pk_ticket>833947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:53:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27258"><pk_ticket>833956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:56:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27259"><pk_ticket>833962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>09:59:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27260"><pk_ticket>833968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:01:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27261"><pk_ticket>833976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:03:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27262"><pk_ticket>833983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:06:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27263"><pk_ticket>833984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:06:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27264"><pk_ticket>834004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:15:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27265"><pk_ticket>834020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>10:25:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27266"><pk_ticket>834024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:25:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27267"><pk_ticket>834037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>10:31:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27268"><pk_ticket>834040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:32:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27269"><pk_ticket>834050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:37:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27270"><pk_ticket>834053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>10:40:16</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27271"><pk_ticket>834054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:41:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27272"><pk_ticket>834058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>10:45:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA GRAU DE DEPENDENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27273"><pk_ticket>834063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:46:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27274"><pk_ticket>834077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:51:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27275"><pk_ticket>834079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>10:52:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27276"><pk_ticket>834086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>10:56:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27277"><pk_ticket>834093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>10:58:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27278"><pk_ticket>834100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:02:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27279"><pk_ticket>834101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:02:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27280"><pk_ticket>834116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:10:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27281"><pk_ticket>834123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:12:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27282"><pk_ticket>834127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:14:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27283"><pk_ticket>834161</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:28:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27284"><pk_ticket>834167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:32:10</th_created><val_days_resolution>119.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27285"><pk_ticket>834168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:32:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27286"><pk_ticket>834170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:34:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27287"><pk_ticket>834181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:38:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27288"><pk_ticket>834194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:43:25</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27289"><pk_ticket>834198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:44:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27290"><pk_ticket>834211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:49:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27291"><pk_ticket>834212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:50:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27292"><pk_ticket>834221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:54:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27293"><pk_ticket>834225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:56:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27294"><pk_ticket>834230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>11:58:13</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27295"><pk_ticket>834231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>11:58:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27296"><pk_ticket>834235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:00:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27297"><pk_ticket>834245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:03:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27298"><pk_ticket>834246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:03:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27299"><pk_ticket>834253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:06:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXRTAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27300"><pk_ticket>834257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:07:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27301"><pk_ticket>834260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:08:25</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27302"><pk_ticket>834266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:10:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC CANVI TITULARITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27303"><pk_ticket>834273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:12:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27304"><pk_ticket>834281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:17:06</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27305"><pk_ticket>834292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:22:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27306"><pk_ticket>834297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:23:01</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27307"><pk_ticket>834307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:26:47</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27308"><pk_ticket>834309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:27:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27309"><pk_ticket>834326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:36:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27310"><pk_ticket>834329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:37:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27311"><pk_ticket>834335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:39:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27312"><pk_ticket>834336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:39:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27313"><pk_ticket>834350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:45:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27314"><pk_ticket>834351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:46:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27315"><pk_ticket>834353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:48:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27316"><pk_ticket>834368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:52:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27317"><pk_ticket>834373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:54:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27318"><pk_ticket>834376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:56:20</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27319"><pk_ticket>834383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>12:58:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27320"><pk_ticket>834385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>12:58:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27321"><pk_ticket>834394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:02:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27322"><pk_ticket>834411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>13:08:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27323"><pk_ticket>834412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:09:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27324"><pk_ticket>834415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>13:10:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27325"><pk_ticket>834416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:12:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27326"><pk_ticket>834423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:14:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27327"><pk_ticket>834424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>13:14:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27328"><pk_ticket>834428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>13:16:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27329"><pk_ticket>834431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:17:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27330"><pk_ticket>834470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>13:36:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27331"><pk_ticket>834479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:40:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27332"><pk_ticket>834491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>13:44:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27333"><pk_ticket>834522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>14:17:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27334"><pk_ticket>834524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>14:23:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27335"><pk_ticket>834525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-11T00:00:00</td_created><th_created>14:26:22</th_created><val_days_resolution>5.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27336"><pk_ticket>834544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>15:09:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27337"><pk_ticket>834567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>16:18:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27338"><pk_ticket>834568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>16:22:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27339"><pk_ticket>834569</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>16:32:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27340"><pk_ticket>834576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>16:44:14</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27341"><pk_ticket>834581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>16:59:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27342"><pk_ticket>834583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>17:18:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27343"><pk_ticket>834599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-11T00:00:00</td_created><th_created>18:02:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27344"><pk_ticket>834617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-12T00:00:00</td_created><th_created>16:00:13</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27345"><pk_ticket>834618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-12T00:00:00</td_created><th_created>16:19:09</th_created><val_days_resolution>1.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27346"><pk_ticket>834625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-12T00:00:00</td_created><th_created>20:07:11</th_created><val_days_resolution>9.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27347"><pk_ticket>834686</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>08:59:01</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT CASAL ESTIU I EXTRAESCOLAR 25</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27348"><pk_ticket>834688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:00:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27349"><pk_ticket>834699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:08:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27350"><pk_ticket>834712</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:12:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27351"><pk_ticket>834728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:18:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27352"><pk_ticket>834740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:24:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27353"><pk_ticket>834754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:31:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27354"><pk_ticket>834759</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:33:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27355"><pk_ticket>834767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:35:42</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27356"><pk_ticket>834770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:36:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27357"><pk_ticket>834782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>09:40:11</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27358"><pk_ticket>834785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:40:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27359"><pk_ticket>834788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:42:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27360"><pk_ticket>834793</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:44:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27361"><pk_ticket>834798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>09:46:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27362"><pk_ticket>834800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:47:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27363"><pk_ticket>834813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:52:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27364"><pk_ticket>834814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>09:53:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27365"><pk_ticket>834817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:54:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27366"><pk_ticket>834819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:56:05</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27367"><pk_ticket>834823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>09:57:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27368"><pk_ticket>834833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:01:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27369"><pk_ticket>834834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:02:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27370"><pk_ticket>834837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:03:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27371"><pk_ticket>834849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:09:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27372"><pk_ticket>834856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:11:51</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27373"><pk_ticket>834863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:15:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27374"><pk_ticket>834869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:16:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE GESTOR RESIDUS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27375"><pk_ticket>834891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:24:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27376"><pk_ticket>834893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:24:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27377"><pk_ticket>834906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:30:13</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27378"><pk_ticket>834910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:31:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27379"><pk_ticket>834914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:34:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27380"><pk_ticket>834924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:38:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27381"><pk_ticket>834933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:41:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27382"><pk_ticket>834938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:43:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT IDCAT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27383"><pk_ticket>834939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:43:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27384"><pk_ticket>834940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:44:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27385"><pk_ticket>834942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:46:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27386"><pk_ticket>834947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:46:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27387"><pk_ticket>834955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:49:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27388"><pk_ticket>834957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:50:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27389"><pk_ticket>834963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:52:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27390"><pk_ticket>834964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:52:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27391"><pk_ticket>834975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>10:58:25</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27392"><pk_ticket>834977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>10:59:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27393"><pk_ticket>835021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:15:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27394"><pk_ticket>835031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:17:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27395"><pk_ticket>835051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:25:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27396"><pk_ticket>835053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:26:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA SOL PARADA SANT JORDI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27397"><pk_ticket>835055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:26:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27398"><pk_ticket>835065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:30:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27399"><pk_ticket>835067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:30:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27400"><pk_ticket>835074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:33:40</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27401"><pk_ticket>835080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:34:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27402"><pk_ticket>835082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:35:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27403"><pk_ticket>835087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:36:39</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27404"><pk_ticket>835090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:37:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT CASAL ESTIU I EXTRAESCOLARS 25</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27405"><pk_ticket>835098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:40:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27406"><pk_ticket>835102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:41:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27407"><pk_ticket>835103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:42:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27408"><pk_ticket>835108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:43:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27409"><pk_ticket>835111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:45:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27410"><pk_ticket>835112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:45:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA ESCOMBRARIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27411"><pk_ticket>835120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:49:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27412"><pk_ticket>835122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:50:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27413"><pk_ticket>835126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:50:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27414"><pk_ticket>835137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>11:54:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27415"><pk_ticket>835148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>11:59:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27416"><pk_ticket>835151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:00:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27417"><pk_ticket>835165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:05:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27418"><pk_ticket>835174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:08:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27419"><pk_ticket>835181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:10:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27420"><pk_ticket>835188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:13:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27421"><pk_ticket>835201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:16:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27422"><pk_ticket>835207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:19:20</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27423"><pk_ticket>835212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:21:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27424"><pk_ticket>835237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:27:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27425"><pk_ticket>835247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:32:02</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27426"><pk_ticket>835256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:35:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27427"><pk_ticket>835257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:36:09</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA URBANISME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27428"><pk_ticket>835266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:39:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27429"><pk_ticket>835279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:44:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27430"><pk_ticket>835289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:48:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27431"><pk_ticket>835294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:50:11</th_created><val_days_resolution>0.64</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI CANGURATGE NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27432"><pk_ticket>835296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:50:30</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27433"><pk_ticket>835306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:53:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27434"><pk_ticket>835307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:53:23</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA SERVEI CANGURATGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27435"><pk_ticket>835314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>12:55:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27436"><pk_ticket>835320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>12:58:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SERVEI CANGURATGE NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27437"><pk_ticket>835326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:00:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27438"><pk_ticket>835332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>13:02:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27439"><pk_ticket>835335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:04:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27440"><pk_ticket>835349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:09:51</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27441"><pk_ticket>835353</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>13:12:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA GIMNAS SAGNIER</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27442"><pk_ticket>835357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>13:15:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENTE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27443"><pk_ticket>835364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:17:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27444"><pk_ticket>835375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>13:21:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27445"><pk_ticket>835387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>13:28:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27446"><pk_ticket>835392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:28:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27447"><pk_ticket>835404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:34:16</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27448"><pk_ticket>835419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>13:40:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27449"><pk_ticket>835420</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:40:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27450"><pk_ticket>835431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:47:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27451"><pk_ticket>835449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>13:52:47</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27452"><pk_ticket>835484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:32:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27453"><pk_ticket>835486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:33:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27454"><pk_ticket>835489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>14:37:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CANVI DE DOMICILI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27455"><pk_ticket>835490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:38:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27456"><pk_ticket>835494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>14:42:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27457"><pk_ticket>835497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:43:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27458"><pk_ticket>835501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:47:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27459"><pk_ticket>835502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>14:50:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27460"><pk_ticket>835504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:52:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27461"><pk_ticket>835507</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:55:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27462"><pk_ticket>835508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:57:53</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27463"><pk_ticket>835509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>14:58:05</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27464"><pk_ticket>835511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>15:02:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27465"><pk_ticket>835514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>15:09:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27466"><pk_ticket>835516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:10:24</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27467"><pk_ticket>835532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>15:30:29</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27468"><pk_ticket>835538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>15:36:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27469"><pk_ticket>835543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:39:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27470"><pk_ticket>835544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>15:39:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27471"><pk_ticket>835547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:42:20</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27472"><pk_ticket>835548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:44:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27473"><pk_ticket>835550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:46:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27474"><pk_ticket>835552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:50:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27475"><pk_ticket>835554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:53:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27476"><pk_ticket>835556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-14T00:00:00</td_created><th_created>15:55:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27477"><pk_ticket>835557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>15:56:32</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ORDENANCES PARKINGS</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27478"><pk_ticket>835572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>17:02:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAMENT CIVIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27479"><pk_ticket>835581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>17:24:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27480"><pk_ticket>835583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>17:31:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ZBE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27481"><pk_ticket>835616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>19:16:25</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27482"><pk_ticket>835626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-14T00:00:00</td_created><th_created>20:04:50</th_created><val_days_resolution>2.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27483"><pk_ticket>835637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>08:03:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27484"><pk_ticket>835652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:39:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27485"><pk_ticket>835658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:44:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27486"><pk_ticket>835661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:46:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27487"><pk_ticket>835665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:50:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27488"><pk_ticket>835668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:54:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27489"><pk_ticket>835669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:56:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27490"><pk_ticket>835672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>08:58:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27491"><pk_ticket>835673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:01:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27492"><pk_ticket>835675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>09:02:32</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA PERSONAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27493"><pk_ticket>835680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>09:04:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27494"><pk_ticket>835687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:06:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27495"><pk_ticket>835694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:10:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27496"><pk_ticket>835708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:15:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27497"><pk_ticket>835711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:17:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27498"><pk_ticket>835717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:22:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27499"><pk_ticket>835721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:23:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27500"><pk_ticket>835725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:25:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27501"><pk_ticket>835727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:26:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27502"><pk_ticket>835732</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:27:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27503"><pk_ticket>835738</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:32:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27504"><pk_ticket>835740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:32:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27505"><pk_ticket>835742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:34:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27506"><pk_ticket>835746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:36:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27507"><pk_ticket>835750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:37:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27508"><pk_ticket>835755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:40:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27509"><pk_ticket>835757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:41:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27510"><pk_ticket>835762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:43:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27511"><pk_ticket>835777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:48:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27512"><pk_ticket>835779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:49:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27513"><pk_ticket>835785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>09:52:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27514"><pk_ticket>835786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:52:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27515"><pk_ticket>835796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>09:58:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27516"><pk_ticket>835798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>10:00:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27517"><pk_ticket>835799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>10:00:41</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27518"><pk_ticket>835800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:01:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27519"><pk_ticket>835807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:06:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27520"><pk_ticket>835823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:12:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27521"><pk_ticket>835829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:15:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27522"><pk_ticket>835839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:19:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27523"><pk_ticket>835850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:24:40</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27524"><pk_ticket>835865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:28:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27525"><pk_ticket>835870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>10:31:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINAL GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27526"><pk_ticket>835876</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:35:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27527"><pk_ticket>835877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:36:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27528"><pk_ticket>835884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>10:38:20</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27529"><pk_ticket>835891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:40:15</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27530"><pk_ticket>835894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:41:22</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27531"><pk_ticket>835902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:43:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27532"><pk_ticket>835908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:46:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27533"><pk_ticket>835915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:49:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27534"><pk_ticket>835926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>10:53:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27535"><pk_ticket>835927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:53:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27536"><pk_ticket>835929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>10:53:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27537"><pk_ticket>835931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:54:17</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27538"><pk_ticket>835934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>10:55:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27539"><pk_ticket>835939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:00:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27540"><pk_ticket>835962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:11:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27541"><pk_ticket>835971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:13:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27542"><pk_ticket>835980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>11:16:49</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27543"><pk_ticket>835990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:24:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27544"><pk_ticket>836000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:28:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27545"><pk_ticket>836007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:31:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27546"><pk_ticket>836022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:36:43</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27547"><pk_ticket>836025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>11:38:30</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27548"><pk_ticket>836034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:41:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27549"><pk_ticket>836040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:43:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27550"><pk_ticket>836052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>11:49:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27551"><pk_ticket>836061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:52:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27552"><pk_ticket>836066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>11:55:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27553"><pk_ticket>836069</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>11:58:05</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27554"><pk_ticket>836071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>11:58:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27555"><pk_ticket>836075</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:02:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27556"><pk_ticket>836084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:05:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27557"><pk_ticket>836097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:08:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27558"><pk_ticket>836106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:11:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27559"><pk_ticket>836117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>12:17:20</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27560"><pk_ticket>836118</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:17:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27561"><pk_ticket>836140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:26:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27562"><pk_ticket>836151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>12:30:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27563"><pk_ticket>836152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:31:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27564"><pk_ticket>836177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:39:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27565"><pk_ticket>836190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:43:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27566"><pk_ticket>836199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>12:45:50</th_created><val_days_resolution>5.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI ESPORTS EL PRAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27567"><pk_ticket>836206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:47:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27568"><pk_ticket>836210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>12:48:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27569"><pk_ticket>836211</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>12:48:21</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27570"><pk_ticket>836219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:51:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27571"><pk_ticket>836229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>12:55:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27572"><pk_ticket>836303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-15T00:00:00</td_created><th_created>13:28:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27573"><pk_ticket>836330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>13:39:48</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOLICITUD PARADA MERCAT SEGONA MA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27574"><pk_ticket>836355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>13:58:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLAR I CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27575"><pk_ticket>836361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>14:06:33</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27576"><pk_ticket>836362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>14:07:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC LLIC ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27577"><pk_ticket>836366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>14:10:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27578"><pk_ticket>836371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>14:17:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLAR I CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27579"><pk_ticket>836373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>14:24:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27580"><pk_ticket>836376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>14:33:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27581"><pk_ticket>836386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:05:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27582"><pk_ticket>836388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:15:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27583"><pk_ticket>836389</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:20:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA SANT JORDI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27584"><pk_ticket>836392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:25:54</th_created><val_days_resolution>27.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27585"><pk_ticket>836395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:30:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA SANT JORDI 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27586"><pk_ticket>836398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:36:55</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27587"><pk_ticket>836401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:46:40</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27588"><pk_ticket>836404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>15:52:54</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27589"><pk_ticket>836417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>16:37:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="27590"><pk_ticket>836424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>17:15:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTIMACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27591"><pk_ticket>836432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>17:52:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27592"><pk_ticket>836441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>18:40:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRA MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27593"><pk_ticket>836443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>18:49:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27594"><pk_ticket>836444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>18:53:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTALACIO TERRASA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27595"><pk_ticket>836447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-15T00:00:00</td_created><th_created>18:57:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27596"><pk_ticket>836490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>08:55:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27597"><pk_ticket>836496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:02:00</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27598"><pk_ticket>836501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:07:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27599"><pk_ticket>836505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:10:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27600"><pk_ticket>836511</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:14:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27601"><pk_ticket>836520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>09:22:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESGISTRE ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27602"><pk_ticket>836522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:23:18</th_created><val_days_resolution>2.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27603"><pk_ticket>836525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:27:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27604"><pk_ticket>836528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:31:34</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27605"><pk_ticket>836530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:33:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27606"><pk_ticket>836540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:37:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27607"><pk_ticket>836541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:38:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27608"><pk_ticket>836548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>09:41:45</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27609"><pk_ticket>836550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:41:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27610"><pk_ticket>836552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:42:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27611"><pk_ticket>836556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>09:44:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SEU ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27612"><pk_ticket>836560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:45:18</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27613"><pk_ticket>836567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:47:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27614"><pk_ticket>836568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>09:49:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27615"><pk_ticket>836571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:50:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27616"><pk_ticket>836572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:51:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27617"><pk_ticket>836575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:54:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27618"><pk_ticket>836576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:55:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27619"><pk_ticket>836582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>09:58:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27620"><pk_ticket>836584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>09:58:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27621"><pk_ticket>836588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:02:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27622"><pk_ticket>836592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:03:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27623"><pk_ticket>836600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:07:35</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27624"><pk_ticket>836601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:08:06</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI ESPORTS EL PRAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27625"><pk_ticket>836610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:12:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27626"><pk_ticket>836622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:17:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27627"><pk_ticket>836629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:20:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27628"><pk_ticket>836631</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:22:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27629"><pk_ticket>836635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:25:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27630"><pk_ticket>836641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:29:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27631"><pk_ticket>836648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:31:37</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27632"><pk_ticket>836650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:32:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27633"><pk_ticket>836656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:39:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27634"><pk_ticket>836670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:43:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27635"><pk_ticket>836677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:46:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27636"><pk_ticket>836681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:48:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27637"><pk_ticket>836682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:49:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27638"><pk_ticket>836687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:50:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27639"><pk_ticket>836689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:51:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27640"><pk_ticket>836695</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>10:55:20</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27641"><pk_ticket>836698</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>10:58:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27642"><pk_ticket>836702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:01:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27643"><pk_ticket>836723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:13:55</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27644"><pk_ticket>836743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:24:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27645"><pk_ticket>836744</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:24:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27646"><pk_ticket>836745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:24:20</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27647"><pk_ticket>836751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:26:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27648"><pk_ticket>836756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:28:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27649"><pk_ticket>836763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:30:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27650"><pk_ticket>836765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:31:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27651"><pk_ticket>836767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:32:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA MANTENIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27652"><pk_ticket>836773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:34:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27653"><pk_ticket>836777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:35:51</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27654"><pk_ticket>836778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:37:11</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27655"><pk_ticket>836781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:38:32</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS 2025</txt_summary><val_time_spent>36</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27656"><pk_ticket>836786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:40:03</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27657"><pk_ticket>836787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:40:24</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="27658"><pk_ticket>836790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:42:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27659"><pk_ticket>836796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:46:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27660"><pk_ticket>836798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:47:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27661"><pk_ticket>836800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:48:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27662"><pk_ticket>836804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>11:51:08</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27663"><pk_ticket>836807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>11:52:27</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27664"><pk_ticket>836836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:11:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27665"><pk_ticket>836849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:17:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27666"><pk_ticket>836851</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:17:48</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SEGONA MA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27667"><pk_ticket>836859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:20:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27668"><pk_ticket>836866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:23:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27669"><pk_ticket>836874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:25:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27670"><pk_ticket>836880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:28:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27671"><pk_ticket>836884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:29:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27672"><pk_ticket>836888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:31:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27673"><pk_ticket>836891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:33:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27674"><pk_ticket>836898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:35:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27675"><pk_ticket>836900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:36:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27676"><pk_ticket>836901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:37:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27677"><pk_ticket>836910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:41:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ORGT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27678"><pk_ticket>836912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:42:57</th_created><val_days_resolution>1.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="27679"><pk_ticket>836915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:44:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27680"><pk_ticket>836930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:50:46</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27681"><pk_ticket>836932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:51:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27682"><pk_ticket>836941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:56:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27683"><pk_ticket>836947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>12:59:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27684"><pk_ticket>836951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>12:59:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27685"><pk_ticket>836957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:03:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27686"><pk_ticket>836971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>13:08:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27687"><pk_ticket>836973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:08:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27688"><pk_ticket>836981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:13:29</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27689"><pk_ticket>836987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>13:16:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27690"><pk_ticket>836995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>13:24:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27691"><pk_ticket>836996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>13:26:28</th_created><val_days_resolution>0.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SEGONA MA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27692"><pk_ticket>836999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>13:28:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27693"><pk_ticket>837000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:29:00</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27694"><pk_ticket>837014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>13:38:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27695"><pk_ticket>837019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:44:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27696"><pk_ticket>837033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:53:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27697"><pk_ticket>837041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>13:58:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27698"><pk_ticket>837060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>14:30:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27699"><pk_ticket>837061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>14:36:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27700"><pk_ticket>837066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-16T00:00:00</td_created><th_created>14:43:14</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27701"><pk_ticket>837067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>14:43:32</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27702"><pk_ticket>837073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>15:11:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS CASAL ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27703"><pk_ticket>837082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>16:01:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27704"><pk_ticket>837083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>16:06:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INDICENCIA SOL ESPAI TEATRE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27705"><pk_ticket>837086</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>16:15:07</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="27706"><pk_ticket>837087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>16:23:58</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SOL ESPAI TEATRE</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27707"><pk_ticket>837100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>17:29:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AJUNTAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27708"><pk_ticket>837113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>18:33:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="27709"><pk_ticket>837115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-16T00:00:00</td_created><th_created>18:44:30</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27710"><pk_ticket>837158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:21:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27711"><pk_ticket>837167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:28:32</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27712"><pk_ticket>837170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:30:41</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27713"><pk_ticket>837172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:33:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27714"><pk_ticket>837175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:37:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27715"><pk_ticket>837178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:38:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27716"><pk_ticket>837183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:41:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27717"><pk_ticket>837186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:42:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27718"><pk_ticket>837193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:46:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27719"><pk_ticket>837195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:47:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27720"><pk_ticket>837196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:47:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27721"><pk_ticket>837199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:51:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27722"><pk_ticket>837202</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:52:23</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27723"><pk_ticket>837203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:52:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27724"><pk_ticket>837204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>09:52:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27725"><pk_ticket>837215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>09:59:25</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27726"><pk_ticket>837219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:00:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27727"><pk_ticket>837230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:04:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27728"><pk_ticket>837237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:07:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27729"><pk_ticket>837240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:09:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27730"><pk_ticket>837248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:12:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27731"><pk_ticket>837249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:13:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27732"><pk_ticket>837250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:14:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27733"><pk_ticket>837254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:16:54</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27734"><pk_ticket>837268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:22:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27735"><pk_ticket>837276</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:26:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27736"><pk_ticket>837282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:30:18</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27737"><pk_ticket>837291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>10:33:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27738"><pk_ticket>837299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>10:37:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27739"><pk_ticket>837307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:41:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27740"><pk_ticket>837308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>10:42:00</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27741"><pk_ticket>837316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:44:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27742"><pk_ticket>837327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:49:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27743"><pk_ticket>837335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:52:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27744"><pk_ticket>837347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>10:57:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27745"><pk_ticket>837352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>10:59:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27746"><pk_ticket>837355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:01:46</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27747"><pk_ticket>837359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:03:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27748"><pk_ticket>837362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:10:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27749"><pk_ticket>837363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:10:12</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27750"><pk_ticket>837369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:12:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27751"><pk_ticket>837370</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:13:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27752"><pk_ticket>837375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:16:24</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27753"><pk_ticket>837379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:18:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27754"><pk_ticket>837382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:19:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27755"><pk_ticket>837385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:21:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27756"><pk_ticket>837386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:21:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27757"><pk_ticket>837387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:22:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27758"><pk_ticket>837392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:24:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27759"><pk_ticket>837400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:31:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27760"><pk_ticket>837401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:31:41</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27761"><pk_ticket>837407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:35:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27762"><pk_ticket>837408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:35:59</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27763"><pk_ticket>837412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:38:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27764"><pk_ticket>837413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:38:54</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27765"><pk_ticket>837421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:42:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRAESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27766"><pk_ticket>837428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:47:24</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27767"><pk_ticket>837429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>11:47:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27768"><pk_ticket>837430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:47:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO BAIXA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27769"><pk_ticket>837440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:54:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27770"><pk_ticket>837449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>11:57:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOCUMENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27771"><pk_ticket>837455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:01:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27772"><pk_ticket>837461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:02:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27773"><pk_ticket>837467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:05:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27774"><pk_ticket>837470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:06:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27775"><pk_ticket>837471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:07:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27776"><pk_ticket>837477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:11:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27777"><pk_ticket>837478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:13:03</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27778"><pk_ticket>837481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:14:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27779"><pk_ticket>837483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:15:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27780"><pk_ticket>837490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:18:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27781"><pk_ticket>837492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:19:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27782"><pk_ticket>837496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:20:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27783"><pk_ticket>837501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:23:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27784"><pk_ticket>837505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:26:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27785"><pk_ticket>837509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:27:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27786"><pk_ticket>837512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:31:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27787"><pk_ticket>837516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:36:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27788"><pk_ticket>837524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:39:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27789"><pk_ticket>837527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:41:56</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27790"><pk_ticket>837529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:42:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27791"><pk_ticket>837532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:47:13</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27792"><pk_ticket>837538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:51:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27793"><pk_ticket>837539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:51:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27794"><pk_ticket>837541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>12:51:10</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS EXTRAESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27795"><pk_ticket>837548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:54:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27796"><pk_ticket>837554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:58:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27797"><pk_ticket>837555</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>12:59:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27798"><pk_ticket>837558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:02:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27799"><pk_ticket>837560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>13:03:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27800"><pk_ticket>837561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:04:25</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27801"><pk_ticket>837567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:08:51</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27802"><pk_ticket>837572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:15:31</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27803"><pk_ticket>837576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:18:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27804"><pk_ticket>837582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:23:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27805"><pk_ticket>837585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:25:57</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27806"><pk_ticket>837589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:27:48</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27807"><pk_ticket>837596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:30:48</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27808"><pk_ticket>837602</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:36:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27809"><pk_ticket>837605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>13:37:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27810"><pk_ticket>837606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:38:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27811"><pk_ticket>837607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>13:38:35</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC AJUTS EXTRAESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27812"><pk_ticket>837609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:41:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27813"><pk_ticket>837612</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:45:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27814"><pk_ticket>837615</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:48:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27815"><pk_ticket>837619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>13:55:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27816"><pk_ticket>837620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>13:56:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27817"><pk_ticket>837626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>14:02:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27818"><pk_ticket>837629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>14:09:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27819"><pk_ticket>837642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>14:43:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27820"><pk_ticket>837648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>14:59:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27821"><pk_ticket>837651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>15:14:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27822"><pk_ticket>837656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:29:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27823"><pk_ticket>837657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:33:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27824"><pk_ticket>837660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:38:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27825"><pk_ticket>837661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:41:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27826"><pk_ticket>837663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>15:44:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27827"><pk_ticket>837664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:44:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27828"><pk_ticket>837665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:48:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27829"><pk_ticket>837666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>15:48:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27830"><pk_ticket>837667</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-17T00:00:00</td_created><th_created>15:50:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27831"><pk_ticket>837668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>15:52:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27832"><pk_ticket>837669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>15:59:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI PENSIONISTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27833"><pk_ticket>837670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>16:15:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27834"><pk_ticket>837696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-17T00:00:00</td_created><th_created>18:50:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27835"><pk_ticket>837747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-19T00:00:00</td_created><th_created>14:41:48</th_created><val_days_resolution>28.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27836"><pk_ticket>837798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-21T00:00:00</td_created><th_created>21:54:48</th_created><val_days_resolution>21.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO COMERÇ QUALITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27837"><pk_ticket>837816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>08:20:03</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>49</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27838"><pk_ticket>837844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>08:49:49</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27839"><pk_ticket>837871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:05:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27840"><pk_ticket>837882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:09:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27841"><pk_ticket>837896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:13:38</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27842"><pk_ticket>837901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:14:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27843"><pk_ticket>837908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:16:40</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27844"><pk_ticket>837913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:18:54</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27845"><pk_ticket>837919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:20:08</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27846"><pk_ticket>837923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>09:21:33</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27847"><pk_ticket>837929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:23:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27848"><pk_ticket>837930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:23:49</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27849"><pk_ticket>837937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:26:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27850"><pk_ticket>837948</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:29:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27851"><pk_ticket>837956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:32:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27852"><pk_ticket>837963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>09:34:23</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27853"><pk_ticket>837978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:37:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27854"><pk_ticket>837981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:37:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27855"><pk_ticket>837990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:41:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27856"><pk_ticket>837991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:41:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27857"><pk_ticket>838007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:45:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27858"><pk_ticket>838011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>09:47:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA BONIFICACIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27859"><pk_ticket>838013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:48:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27860"><pk_ticket>838016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>09:49:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27861"><pk_ticket>838019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:49:34</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27862"><pk_ticket>838029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:52:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27863"><pk_ticket>838032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>09:53:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27864"><pk_ticket>838047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>09:57:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27865"><pk_ticket>838057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:00:18</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27866"><pk_ticket>838062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:02:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27867"><pk_ticket>838072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:05:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27868"><pk_ticket>838107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:18:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27869"><pk_ticket>838130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:24:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27870"><pk_ticket>838137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:27:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="27871"><pk_ticket>838140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:28:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27872"><pk_ticket>838158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:32:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27873"><pk_ticket>838168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:36:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27874"><pk_ticket>838175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:38:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASAL ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27875"><pk_ticket>838177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:38:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FORMULARI SOL·LICITUD ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27876"><pk_ticket>838185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:40:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27877"><pk_ticket>838186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:40:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27878"><pk_ticket>838193</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:44:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27879"><pk_ticket>838215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:49:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27880"><pk_ticket>838218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:50:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27881"><pk_ticket>838225</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:52:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27882"><pk_ticket>838232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>10:54:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27883"><pk_ticket>838245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>10:57:45</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27884"><pk_ticket>838269</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:06:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27885"><pk_ticket>838272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:07:21</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOLICITUD AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27886"><pk_ticket>838289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:11:53</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27887"><pk_ticket>838309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:16:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="27888"><pk_ticket>838320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:19:59</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27889"><pk_ticket>838329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:21:47</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>42</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27890"><pk_ticket>838341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:25:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27891"><pk_ticket>838343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:25:46</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27892"><pk_ticket>838378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:35:46</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27893"><pk_ticket>838380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:36:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27894"><pk_ticket>838396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:41:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27895"><pk_ticket>838399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:41:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27896"><pk_ticket>838415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:45:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27897"><pk_ticket>838422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:47:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27898"><pk_ticket>838423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:47:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27899"><pk_ticket>838430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:49:30</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27900"><pk_ticket>838435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:50:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27901"><pk_ticket>838441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:52:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27902"><pk_ticket>838447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>11:53:06</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27903"><pk_ticket>838459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>11:57:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27904"><pk_ticket>838476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:00:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ESTAT TRAMIT QUEIXA O SUGGERIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27905"><pk_ticket>838481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:01:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27906"><pk_ticket>838499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:08:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27907"><pk_ticket>838500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:08:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27908"><pk_ticket>838513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:11:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27909"><pk_ticket>838514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:11:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27910"><pk_ticket>838519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:12:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27911"><pk_ticket>838522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:13:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27912"><pk_ticket>838525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:14:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27913"><pk_ticket>838551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:21:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27914"><pk_ticket>838581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:29:47</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27915"><pk_ticket>838609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:38:27</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27916"><pk_ticket>838644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:49:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27917"><pk_ticket>838651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>12:51:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27918"><pk_ticket>838663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:56:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27919"><pk_ticket>838668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>12:57:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27920"><pk_ticket>838707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>13:11:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27921"><pk_ticket>838716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>13:13:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERSONES PARADA SANT JORDI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27922"><pk_ticket>838722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>13:16:00</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27923"><pk_ticket>838752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>13:27:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27924"><pk_ticket>838773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-22T00:00:00</td_created><th_created>13:36:10</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27925"><pk_ticket>838775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>13:37:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27926"><pk_ticket>838784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>13:40:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="27927"><pk_ticket>838792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>13:44:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ESTIU I ACTIVITATS EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27928"><pk_ticket>838821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>14:02:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27929"><pk_ticket>838832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>14:13:40</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27930"><pk_ticket>838853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>14:38:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SOLICITUD AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27931"><pk_ticket>838857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>14:43:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27932"><pk_ticket>838861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>14:44:43</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27933"><pk_ticket>838869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>14:58:32</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27934"><pk_ticket>838874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:11:23</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27935"><pk_ticket>838881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:19:58</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27936"><pk_ticket>838884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:26:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT AJUT CASAL ESTIU I EXTRAESCOLARS 25</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27937"><pk_ticket>838886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:29:37</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27938"><pk_ticket>838889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:42:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CANVI DADES ENTITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27939"><pk_ticket>838890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:44:05</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PROCES SELECTIU</txt_summary><val_time_spent>47</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="27940"><pk_ticket>838891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>15:44:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27941"><pk_ticket>838901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>16:18:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="27942"><pk_ticket>838906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>16:27:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27943"><pk_ticket>838927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>16:59:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AJUT CASAL ESTIU I EXTRAESCOLAR 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27944"><pk_ticket>838951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>18:02:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="27945"><pk_ticket>838965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>18:41:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR AJUT CASAL ESTIU I EXTRAESCOLAR 25</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27946"><pk_ticket>838970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>18:55:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27947"><pk_ticket>838984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>19:23:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASAL ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27948"><pk_ticket>839001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-22T00:00:00</td_created><th_created>21:18:48</th_created><val_days_resolution>1.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27949"><pk_ticket>839013</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>08:21:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27950"><pk_ticket>839017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>08:25:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27951"><pk_ticket>839018</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>08:30:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27952"><pk_ticket>839019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>08:32:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27953"><pk_ticket>839027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>08:40:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27954"><pk_ticket>839034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>08:46:20</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27955"><pk_ticket>839035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>08:49:54</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27956"><pk_ticket>839042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>08:57:06</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27957"><pk_ticket>839045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:01:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27958"><pk_ticket>839048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:02:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27959"><pk_ticket>839063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>09:07:39</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC BEQUES ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="27960"><pk_ticket>839066</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:08:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27961"><pk_ticket>839082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:12:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27962"><pk_ticket>839083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:13:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27963"><pk_ticket>839096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:18:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27964"><pk_ticket>839101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:20:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27965"><pk_ticket>839106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:22:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27966"><pk_ticket>839109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:23:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27967"><pk_ticket>839138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>09:32:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="27968"><pk_ticket>839141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:33:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27969"><pk_ticket>839146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:36:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27970"><pk_ticket>839153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:40:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27971"><pk_ticket>839163</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:42:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27972"><pk_ticket>839172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:46:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27973"><pk_ticket>839184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>09:50:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27974"><pk_ticket>839185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:50:21</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27975"><pk_ticket>839196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:53:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27976"><pk_ticket>839203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>09:57:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27977"><pk_ticket>839207</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>09:59:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT APROFITAMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27978"><pk_ticket>839209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:00:21</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27979"><pk_ticket>839214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:01:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27980"><pk_ticket>839227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:05:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27981"><pk_ticket>839241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:10:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27982"><pk_ticket>839244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:11:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27983"><pk_ticket>839251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:14:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27984"><pk_ticket>839273</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:22:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27985"><pk_ticket>839275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:23:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27986"><pk_ticket>839297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:29:07</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27987"><pk_ticket>839317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:34:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27988"><pk_ticket>839318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:34:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="27989"><pk_ticket>839319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:34:26</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27990"><pk_ticket>839325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:36:58</th_created><val_days_resolution>1.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27991"><pk_ticket>839329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:38:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27992"><pk_ticket>839339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:42:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27993"><pk_ticket>839346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:46:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27994"><pk_ticket>839352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:47:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27995"><pk_ticket>839364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:50:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27996"><pk_ticket>839368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:52:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="27997"><pk_ticket>839373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>10:53:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27998"><pk_ticket>839378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>10:55:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="27999"><pk_ticket>839398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:00:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28000"><pk_ticket>839401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:00:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28001"><pk_ticket>839408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:02:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28002"><pk_ticket>839426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:07:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28003"><pk_ticket>839429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:08:59</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28004"><pk_ticket>839437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:10:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28005"><pk_ticket>839448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:13:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28006"><pk_ticket>839456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:16:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28007"><pk_ticket>839460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:17:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28008"><pk_ticket>839466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:18:30</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28009"><pk_ticket>839473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:20:14</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28010"><pk_ticket>839481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:22:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28011"><pk_ticket>839495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:29:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28012"><pk_ticket>839521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:40:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28013"><pk_ticket>839526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:41:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28014"><pk_ticket>839531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:44:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28015"><pk_ticket>839541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:46:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28016"><pk_ticket>839543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:47:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28017"><pk_ticket>839544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:47:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28018"><pk_ticket>839550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:49:15</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28019"><pk_ticket>839552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:50:52</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28020"><pk_ticket>839563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:53:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28021"><pk_ticket>839571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>11:55:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28022"><pk_ticket>839574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>11:57:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28023"><pk_ticket>839585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:03:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28024"><pk_ticket>839586</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:03:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRA MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28025"><pk_ticket>839587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:04:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28026"><pk_ticket>839599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:08:47</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28027"><pk_ticket>839605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:10:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28028"><pk_ticket>839633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:23:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28029"><pk_ticket>839651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:28:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28030"><pk_ticket>839658</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:31:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>35</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28031"><pk_ticket>839662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:33:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28032"><pk_ticket>839672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:35:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28033"><pk_ticket>839674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:36:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28034"><pk_ticket>839680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:39:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28035"><pk_ticket>839683</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:41:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28036"><pk_ticket>839692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:46:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28037"><pk_ticket>839696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:48:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OMIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28038"><pk_ticket>839703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:49:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28039"><pk_ticket>839707</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>12:50:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IG DEUTES PENDENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28040"><pk_ticket>839718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:53:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28041"><pk_ticket>839726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:56:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28042"><pk_ticket>839735</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>12:59:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28043"><pk_ticket>839743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>13:01:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28044"><pk_ticket>839748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:02:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28045"><pk_ticket>839755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>13:05:50</th_created><val_days_resolution>0.61</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28046"><pk_ticket>839756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:05:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28047"><pk_ticket>839772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:10:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28048"><pk_ticket>839800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:21:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28049"><pk_ticket>839810</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>13:24:37</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28050"><pk_ticket>839814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:26:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28051"><pk_ticket>839821</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:29:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28052"><pk_ticket>839828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:33:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28053"><pk_ticket>839832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:35:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28054"><pk_ticket>839837</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>13:36:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28055"><pk_ticket>839841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:38:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28056"><pk_ticket>839844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>13:39:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28057"><pk_ticket>839845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:41:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28058"><pk_ticket>839848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:43:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28059"><pk_ticket>839855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:46:44</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28060"><pk_ticket>839857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>13:48:01</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28061"><pk_ticket>839883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>14:07:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBERTURA PISCINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28062"><pk_ticket>839888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>14:16:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT TITULARITAT BANC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28063"><pk_ticket>839896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>14:48:39</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28064"><pk_ticket>839905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:08:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28065"><pk_ticket>839906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:11:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28066"><pk_ticket>839910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:16:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28067"><pk_ticket>839911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:17:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28068"><pk_ticket>839912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:19:36</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28069"><pk_ticket>839914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:24:08</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28070"><pk_ticket>839915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:26:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28071"><pk_ticket>839916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:29:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28072"><pk_ticket>839917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:31:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28073"><pk_ticket>839920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:36:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28074"><pk_ticket>839921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:38:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28075"><pk_ticket>839922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:38:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28076"><pk_ticket>839924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:41:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28077"><pk_ticket>839925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:41:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28078"><pk_ticket>839927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:42:46</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28079"><pk_ticket>839929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:43:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28080"><pk_ticket>839930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>15:43:46</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28081"><pk_ticket>839933</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:46:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28082"><pk_ticket>839934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-23T00:00:00</td_created><th_created>15:48:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28083"><pk_ticket>839953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>16:32:58</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLOGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28084"><pk_ticket>839967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>17:17:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28085"><pk_ticket>840008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-23T00:00:00</td_created><th_created>19:33:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT GUAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="28086"><pk_ticket>840025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>08:07:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28087"><pk_ticket>840029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>08:10:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28088"><pk_ticket>840033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>08:16:45</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28089"><pk_ticket>840040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>08:25:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28090"><pk_ticket>840055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>08:30:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28091"><pk_ticket>840065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>08:36:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28092"><pk_ticket>840108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>08:57:13</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28093"><pk_ticket>840124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:02:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28094"><pk_ticket>840131</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:03:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28095"><pk_ticket>840139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:05:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28096"><pk_ticket>840148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:07:37</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28097"><pk_ticket>840152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:07:59</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28098"><pk_ticket>840164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:11:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28099"><pk_ticket>840185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:15:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28100"><pk_ticket>840197</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:18:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28101"><pk_ticket>840199</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:18:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28102"><pk_ticket>840215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:21:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28103"><pk_ticket>840217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:21:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28104"><pk_ticket>840237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>09:25:07</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28105"><pk_ticket>840243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:26:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28106"><pk_ticket>840246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:26:58</th_created><val_days_resolution>1.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28107"><pk_ticket>840264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:30:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28108"><pk_ticket>840293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:34:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28109"><pk_ticket>840302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:36:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28110"><pk_ticket>840310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:37:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28111"><pk_ticket>840325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:40:07</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28112"><pk_ticket>840330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:41:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28113"><pk_ticket>840350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:44:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28114"><pk_ticket>840359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>09:45:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA OCUPACIO VIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28115"><pk_ticket>840360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>09:47:27</th_created><val_days_resolution>0.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28116"><pk_ticket>840362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:47:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28117"><pk_ticket>840393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>09:52:49</th_created><val_days_resolution>4.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28118"><pk_ticket>840409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>09:54:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28119"><pk_ticket>840415</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>09:55:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28120"><pk_ticket>840431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>09:58:21</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT DIGITAL IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="28121"><pk_ticket>840451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:01:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28122"><pk_ticket>840470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:06:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28123"><pk_ticket>840474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:06:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28124"><pk_ticket>840502</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:09:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28125"><pk_ticket>840516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:12:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28126"><pk_ticket>840529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:16:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28127"><pk_ticket>840539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:17:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTES PROVISIONALS INSCRIPCIO ESCOLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28128"><pk_ticket>840548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:17:58</th_created><val_days_resolution>2.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO PRATEDUCA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28129"><pk_ticket>840566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:21:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28130"><pk_ticket>840590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:25:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28131"><pk_ticket>840604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:29:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28132"><pk_ticket>840644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:38:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28133"><pk_ticket>840672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:42:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28134"><pk_ticket>840692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:46:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28135"><pk_ticket>840705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:47:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28136"><pk_ticket>840713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:48:50</th_created><val_days_resolution>2.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS NATACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28137"><pk_ticket>840730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:51:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28138"><pk_ticket>840740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:53:23</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIENCIA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28139"><pk_ticket>840748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>10:55:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28140"><pk_ticket>840762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>10:56:34</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28141"><pk_ticket>840779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>11:00:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28142"><pk_ticket>840789</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:04:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28143"><pk_ticket>840906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>11:24:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28144"><pk_ticket>840918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:27:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28145"><pk_ticket>840940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:30:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28146"><pk_ticket>840957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:34:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28147"><pk_ticket>840976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:37:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28148"><pk_ticket>840975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:37:27</th_created><val_days_resolution>3.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28149"><pk_ticket>841008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:41:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28150"><pk_ticket>841015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>11:42:17</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28151"><pk_ticket>841026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:43:32</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28152"><pk_ticket>841034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>11:45:22</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28153"><pk_ticket>841036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:45:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28154"><pk_ticket>841061</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:49:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28155"><pk_ticket>841067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>11:50:01</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28156"><pk_ticket>841071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:52:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28157"><pk_ticket>841077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:53:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28158"><pk_ticket>841096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>11:56:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28159"><pk_ticket>841104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:58:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28160"><pk_ticket>841109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>11:59:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28161"><pk_ticket>841127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:01:32</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28162"><pk_ticket>841130</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>12:01:52</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28163"><pk_ticket>841145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:03:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28164"><pk_ticket>841157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:05:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28165"><pk_ticket>841205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:14:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28166"><pk_ticket>841221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:16:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28167"><pk_ticket>841227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:17:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28168"><pk_ticket>841241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:20:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28169"><pk_ticket>841252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:21:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28170"><pk_ticket>841263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:22:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28171"><pk_ticket>841275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:25:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28172"><pk_ticket>841285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:26:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28173"><pk_ticket>841291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:28:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28174"><pk_ticket>841307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:31:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28175"><pk_ticket>841311</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:31:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28176"><pk_ticket>841339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>12:35:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28177"><pk_ticket>841341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:36:00</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28178"><pk_ticket>841354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:38:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28179"><pk_ticket>841392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:46:08</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28180"><pk_ticket>841403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:47:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28181"><pk_ticket>841417</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:49:21</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28182"><pk_ticket>841432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:51:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28183"><pk_ticket>841456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:56:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28184"><pk_ticket>841458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:56:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28185"><pk_ticket>841470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>12:58:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28186"><pk_ticket>841481</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:01:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28187"><pk_ticket>841483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:01:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28188"><pk_ticket>841501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:03:46</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28189"><pk_ticket>841519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:06:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28190"><pk_ticket>841530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:09:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28191"><pk_ticket>841551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:12:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28192"><pk_ticket>841570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:15:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28193"><pk_ticket>841576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:16:34</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28194"><pk_ticket>841580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:16:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28195"><pk_ticket>841587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:19:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28196"><pk_ticket>841595</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>13:20:49</th_created><val_days_resolution>3.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28197"><pk_ticket>841608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:22:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28198"><pk_ticket>841609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:22:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28199"><pk_ticket>841619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:25:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28200"><pk_ticket>841630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:26:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28201"><pk_ticket>841638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:28:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28202"><pk_ticket>841646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:29:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28203"><pk_ticket>841652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:30:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28204"><pk_ticket>841657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:32:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28205"><pk_ticket>841673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:34:15</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28206"><pk_ticket>841690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:39:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28207"><pk_ticket>841704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>13:45:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28208"><pk_ticket>841706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:45:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28209"><pk_ticket>841718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>13:49:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28210"><pk_ticket>841722</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:50:00</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28211"><pk_ticket>841727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>13:52:42</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28212"><pk_ticket>841733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:53:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28213"><pk_ticket>841745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>13:55:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28214"><pk_ticket>841774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>14:06:44</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28215"><pk_ticket>841804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:33:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28216"><pk_ticket>841811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:38:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28217"><pk_ticket>841816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:40:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28218"><pk_ticket>841817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:42:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28219"><pk_ticket>841819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:42:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28220"><pk_ticket>841828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:45:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28221"><pk_ticket>841830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:47:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28222"><pk_ticket>841838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:50:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28223"><pk_ticket>841844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:53:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28224"><pk_ticket>841845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:56:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28225"><pk_ticket>841847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>14:56:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28226"><pk_ticket>841853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>14:59:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28227"><pk_ticket>841855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:01:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28228"><pk_ticket>841857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:07:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28229"><pk_ticket>841859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:09:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28230"><pk_ticket>841862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:09:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28231"><pk_ticket>841864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:09:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28232"><pk_ticket>841869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:15:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28233"><pk_ticket>841871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:16:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28234"><pk_ticket>841877</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:19:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28235"><pk_ticket>841881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:23:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28236"><pk_ticket>841887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:29:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28237"><pk_ticket>841891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:31:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28238"><pk_ticket>841895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>15:33:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28239"><pk_ticket>841897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:34:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28240"><pk_ticket>841908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>15:42:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28241"><pk_ticket>841912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:44:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28242"><pk_ticket>841914</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:45:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28243"><pk_ticket>841919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>15:47:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28244"><pk_ticket>841921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:48:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28245"><pk_ticket>841923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:48:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28246"><pk_ticket>841927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-24T00:00:00</td_created><th_created>15:51:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28247"><pk_ticket>841932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>15:54:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28248"><pk_ticket>841964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>16:37:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="28249"><pk_ticket>841966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>16:46:15</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO ENTITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28250"><pk_ticket>841986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>17:10:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28251"><pk_ticket>842016</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>17:53:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28252"><pk_ticket>842023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>18:05:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28253"><pk_ticket>842084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-04-24T00:00:00</td_created><th_created>19:43:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA BROSA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28254"><pk_ticket>842112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:07:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28255"><pk_ticket>842117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>08:09:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28256"><pk_ticket>842121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:11:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28257"><pk_ticket>842125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:15:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28258"><pk_ticket>842126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>08:15:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28259"><pk_ticket>842134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:23:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28260"><pk_ticket>842136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>08:24:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28261"><pk_ticket>842138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:26:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28262"><pk_ticket>842144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:28:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28263"><pk_ticket>842145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>08:31:01</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28264"><pk_ticket>842152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:33:02</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28265"><pk_ticket>842159</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:38:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28266"><pk_ticket>842169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:41:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28267"><pk_ticket>842170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:44:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28268"><pk_ticket>842176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>08:50:00</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28269"><pk_ticket>842190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>08:59:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28270"><pk_ticket>842196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:00:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28271"><pk_ticket>842198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:00:51</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28272"><pk_ticket>842204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:02:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28273"><pk_ticket>842218</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:06:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28274"><pk_ticket>842236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:09:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28275"><pk_ticket>842240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:10:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28276"><pk_ticket>842260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:14:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28277"><pk_ticket>842267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:14:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28278"><pk_ticket>842277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:17:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28279"><pk_ticket>842287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:18:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28280"><pk_ticket>842298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:21:59</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28281"><pk_ticket>842318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:26:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28282"><pk_ticket>842330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:28:29</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28283"><pk_ticket>842342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:29:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ESTRUCH</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28284"><pk_ticket>842352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:31:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28285"><pk_ticket>842360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:31:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28286"><pk_ticket>842374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:35:41</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28287"><pk_ticket>842380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:35:59</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO SEM ESTRUCH</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28288"><pk_ticket>842393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:38:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28289"><pk_ticket>842395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:39:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28290"><pk_ticket>842403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:42:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28291"><pk_ticket>842412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:45:00</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28292"><pk_ticket>842414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:45:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28293"><pk_ticket>842436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:49:05</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28294"><pk_ticket>842451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:53:23</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28295"><pk_ticket>842454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>09:54:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28296"><pk_ticket>842476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>09:58:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28297"><pk_ticket>842487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:01:02</th_created><val_days_resolution>26.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28298"><pk_ticket>842498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:02:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28299"><pk_ticket>842521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:05:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28300"><pk_ticket>842532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:07:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28301"><pk_ticket>842550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:09:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28302"><pk_ticket>842564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:12:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28303"><pk_ticket>842566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:12:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28304"><pk_ticket>842585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:16:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28305"><pk_ticket>842607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:19:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28306"><pk_ticket>842616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:20:39</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASA ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28307"><pk_ticket>842623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:22:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28308"><pk_ticket>842637</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:24:48</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLISTAT PREINSCRIPCIO I3</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28309"><pk_ticket>842647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:26:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENCAT PRIMARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28310"><pk_ticket>842649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:26:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28311"><pk_ticket>842673</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:30:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28312"><pk_ticket>842685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:34:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28313"><pk_ticket>842688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:35:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28314"><pk_ticket>842700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:37:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28315"><pk_ticket>842721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:41:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28316"><pk_ticket>842725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:41:31</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENE INFANTIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28317"><pk_ticket>842731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:43:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28318"><pk_ticket>842733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:44:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28319"><pk_ticket>842746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:46:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28320"><pk_ticket>842765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:48:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28321"><pk_ticket>842783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:51:09</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28322"><pk_ticket>842784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:51:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28323"><pk_ticket>842788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:53:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28324"><pk_ticket>842796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:53:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28325"><pk_ticket>842815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:56:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28326"><pk_ticket>842817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>10:57:05</th_created><val_days_resolution>25.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28327"><pk_ticket>842829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>10:59:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28328"><pk_ticket>842844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:00:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28329"><pk_ticket>842862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:03:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28330"><pk_ticket>842882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:07:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28331"><pk_ticket>842908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:11:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28332"><pk_ticket>842959</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:18:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28333"><pk_ticket>842973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:20:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28334"><pk_ticket>842992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:23:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28335"><pk_ticket>842996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:23:44</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28336"><pk_ticket>843003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:24:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28337"><pk_ticket>843011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:25:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28338"><pk_ticket>843020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:26:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28339"><pk_ticket>843026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:27:27</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28340"><pk_ticket>843039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:29:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28341"><pk_ticket>843041</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:29:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28342"><pk_ticket>843068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:32:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28343"><pk_ticket>843072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:32:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28344"><pk_ticket>843078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:33:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28345"><pk_ticket>843109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:38:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28346"><pk_ticket>843115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:39:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28347"><pk_ticket>843125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:40:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETES RESIDUS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28348"><pk_ticket>843127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:41:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28349"><pk_ticket>843147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:44:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28350"><pk_ticket>843149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:44:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28351"><pk_ticket>843181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:49:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28352"><pk_ticket>843182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:50:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28353"><pk_ticket>843194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:51:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28354"><pk_ticket>843204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:53:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28355"><pk_ticket>843208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:54:07</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28356"><pk_ticket>843209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:54:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28357"><pk_ticket>843210</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:54:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28358"><pk_ticket>843217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:55:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28359"><pk_ticket>843221</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>11:55:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28360"><pk_ticket>843236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:58:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28361"><pk_ticket>843234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>11:58:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28362"><pk_ticket>843255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:01:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28363"><pk_ticket>843265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:04:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28364"><pk_ticket>843278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:04:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT COPIA LLIC ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="28365"><pk_ticket>843283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:05:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28366"><pk_ticket>843299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:09:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28367"><pk_ticket>843325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:14:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28368"><pk_ticket>843339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:16:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28369"><pk_ticket>843343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:16:56</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28370"><pk_ticket>843361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:20:19</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28371"><pk_ticket>843365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:20:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28372"><pk_ticket>843376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:22:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28373"><pk_ticket>843378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:22:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28374"><pk_ticket>843387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:25:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28375"><pk_ticket>843397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:26:44</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28376"><pk_ticket>843398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:26:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28377"><pk_ticket>843410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:27:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28378"><pk_ticket>843425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:30:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28379"><pk_ticket>843445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:34:57</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28380"><pk_ticket>843453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:35:47</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28381"><pk_ticket>843475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:41:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28382"><pk_ticket>843477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:41:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28383"><pk_ticket>843491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:43:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="28384"><pk_ticket>843506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:46:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28385"><pk_ticket>843540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>12:51:19</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28386"><pk_ticket>843548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:52:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28387"><pk_ticket>843567</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:56:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28388"><pk_ticket>843579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>12:59:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28389"><pk_ticket>843592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:02:43</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28390"><pk_ticket>843610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:07:47</th_created><val_days_resolution>0.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28391"><pk_ticket>843629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:12:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28392"><pk_ticket>843634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>13:14:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28393"><pk_ticket>843646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:16:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28394"><pk_ticket>843652</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:19:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28395"><pk_ticket>843663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:22:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28396"><pk_ticket>843668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>13:23:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28397"><pk_ticket>843684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:28:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28398"><pk_ticket>843692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>13:29:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28399"><pk_ticket>843701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-25T00:00:00</td_created><th_created>13:31:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28400"><pk_ticket>843711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>13:34:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28401"><pk_ticket>843829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>14:06:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28402"><pk_ticket>843835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>14:14:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28403"><pk_ticket>843849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>14:24:17</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28404"><pk_ticket>843855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>14:28:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28405"><pk_ticket>843870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>14:44:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28406"><pk_ticket>843878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>14:51:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28407"><pk_ticket>843955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>17:29:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC BEQUES EXTRAESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28408"><pk_ticket>844002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-25T00:00:00</td_created><th_created>20:50:49</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28409"><pk_ticket>844037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-27T00:00:00</td_created><th_created>23:25:48</th_created><val_days_resolution>2.7</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGUARD INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28410"><pk_ticket>844042</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>08:13:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28411"><pk_ticket>844046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:14:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28412"><pk_ticket>844048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:16:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28413"><pk_ticket>844054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>08:17:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAUS CONTENIDORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28414"><pk_ticket>844064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:27:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28415"><pk_ticket>844070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:31:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28416"><pk_ticket>844071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:33:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28417"><pk_ticket>844072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>08:33:50</th_created><val_days_resolution>3.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28418"><pk_ticket>844073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:35:20</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28419"><pk_ticket>844082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:41:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28420"><pk_ticket>844094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:45:40</th_created><val_days_resolution>0.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28421"><pk_ticket>844101</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:49:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28422"><pk_ticket>844103</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>08:49:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28423"><pk_ticket>844109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>08:54:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28424"><pk_ticket>844115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>08:57:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28425"><pk_ticket>844146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:06:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28426"><pk_ticket>844162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:08:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28427"><pk_ticket>844176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:12:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28428"><pk_ticket>844182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:13:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28429"><pk_ticket>844201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:16:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28430"><pk_ticket>844220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:20:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28431"><pk_ticket>844224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:20:57</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28432"><pk_ticket>844229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:22:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28433"><pk_ticket>844245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:24:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28434"><pk_ticket>844251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:25:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28435"><pk_ticket>844277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:29:18</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28436"><pk_ticket>844283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:30:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28437"><pk_ticket>844291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:31:31</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28438"><pk_ticket>844293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:32:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="28439"><pk_ticket>844313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:35:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOST TINENÇA ANIMAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28440"><pk_ticket>844315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:35:30</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28441"><pk_ticket>844330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:37:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28442"><pk_ticket>844340</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:37:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28443"><pk_ticket>844388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:45:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28444"><pk_ticket>844394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:45:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28445"><pk_ticket>844397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:47:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT ACTIVITAT ESPORTIVA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28446"><pk_ticket>844434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>09:51:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28447"><pk_ticket>844436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:52:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28448"><pk_ticket>844469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>09:57:21</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28449"><pk_ticket>844488</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:02:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28450"><pk_ticket>844494</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:03:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28451"><pk_ticket>844531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:11:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28452"><pk_ticket>844538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:12:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28453"><pk_ticket>844551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:14:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28454"><pk_ticket>844564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:16:59</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BONO AIGUA CONSULTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28455"><pk_ticket>844588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:20:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28456"><pk_ticket>844607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:22:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28457"><pk_ticket>844609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:23:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28458"><pk_ticket>844613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:23:39</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28459"><pk_ticket>844617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:24:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28460"><pk_ticket>844623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:25:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28461"><pk_ticket>844653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:30:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28462"><pk_ticket>844660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:31:37</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28463"><pk_ticket>844678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:35:48</th_created><val_days_resolution>1.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28464"><pk_ticket>844700</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:38:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28465"><pk_ticket>844708</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:39:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28466"><pk_ticket>844723</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:41:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28467"><pk_ticket>844725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:42:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28468"><pk_ticket>844748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:45:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28469"><pk_ticket>844766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:47:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28470"><pk_ticket>844770</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:47:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28471"><pk_ticket>844785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:49:48</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28472"><pk_ticket>844830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>10:56:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28473"><pk_ticket>844836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>10:56:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28474"><pk_ticket>844857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:00:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28475"><pk_ticket>844858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:00:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28476"><pk_ticket>844889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:06:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28477"><pk_ticket>844893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:07:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28478"><pk_ticket>844951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:15:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28479"><pk_ticket>844989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:20:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28480"><pk_ticket>844994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:21:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28481"><pk_ticket>845022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:26:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28482"><pk_ticket>845029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:27:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28483"><pk_ticket>845043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:29:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28484"><pk_ticket>845060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:31:48</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28485"><pk_ticket>845071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:33:46</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28486"><pk_ticket>845079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:34:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28487"><pk_ticket>845098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>11:38:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28488"><pk_ticket>845117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:40:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28489"><pk_ticket>845140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:43:56</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28490"><pk_ticket>845169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:47:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28491"><pk_ticket>845196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:51:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28492"><pk_ticket>845230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>11:56:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28493"><pk_ticket>845266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>12:01:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28494"><pk_ticket>845365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:17:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28495"><pk_ticket>845375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>12:18:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28496"><pk_ticket>845388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:20:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28497"><pk_ticket>845413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:23:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28498"><pk_ticket>845435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>12:25:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28499"><pk_ticket>845439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:26:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28500"><pk_ticket>845441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>12:27:03</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28501"><pk_ticket>845465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:30:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28502"><pk_ticket>845482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:32:33</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28503"><pk_ticket>845536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:45:53</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28504"><pk_ticket>845544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:47:10</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28505"><pk_ticket>845574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:53:37</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28506"><pk_ticket>845575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>12:53:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28507"><pk_ticket>845611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>13:02:06</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28508"><pk_ticket>845622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>13:07:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28509"><pk_ticket>845630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>13:09:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28510"><pk_ticket>845643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>13:17:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28511"><pk_ticket>845653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>13:19:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28512"><pk_ticket>845654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>13:19:42</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28513"><pk_ticket>845660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-28T00:00:00</td_created><th_created>13:27:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28514"><pk_ticket>845664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>13:28:01</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28515"><pk_ticket>845674</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>13:37:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28516"><pk_ticket>845714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>19:37:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28517"><pk_ticket>845716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-28T00:00:00</td_created><th_created>20:16:48</th_created><val_days_resolution>6.88</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI ESTRUCH NUM COMPTE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28518"><pk_ticket>845726</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>08:05:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28519"><pk_ticket>845733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>08:12:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28520"><pk_ticket>845743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>08:19:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28521"><pk_ticket>845751</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>08:24:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28522"><pk_ticket>845775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>08:47:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28523"><pk_ticket>845784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>08:51:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28524"><pk_ticket>845794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>08:53:25</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28525"><pk_ticket>845796</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>08:54:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28526"><pk_ticket>845802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>08:56:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28527"><pk_ticket>845803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:00:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28528"><pk_ticket>845809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:02:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28529"><pk_ticket>845827</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:08:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28530"><pk_ticket>845836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:10:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CONSTRUINT EL PRAT EN MINECRAFT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28531"><pk_ticket>845841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:12:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28532"><pk_ticket>845843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:13:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28533"><pk_ticket>845849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:17:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28534"><pk_ticket>845855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:18:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28535"><pk_ticket>845865</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:22:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28536"><pk_ticket>845869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:23:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28537"><pk_ticket>845879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:26:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28538"><pk_ticket>845881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:26:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28539"><pk_ticket>845887</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:27:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28540"><pk_ticket>845895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:30:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28541"><pk_ticket>845897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:30:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28542"><pk_ticket>845899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:30:34</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28543"><pk_ticket>845901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:31:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28544"><pk_ticket>845904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:31:37</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28545"><pk_ticket>845910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:33:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28546"><pk_ticket>845916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:34:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28547"><pk_ticket>845925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:37:58</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28548"><pk_ticket>845929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:39:08</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28549"><pk_ticket>845935</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:39:57</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28550"><pk_ticket>845939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:40:48</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS GIMNAS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28551"><pk_ticket>845942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:42:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28552"><pk_ticket>845944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:43:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28553"><pk_ticket>845965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:45:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28554"><pk_ticket>845969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:46:06</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28555"><pk_ticket>845984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:48:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28556"><pk_ticket>846001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:51:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28557"><pk_ticket>846007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:53:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT MINECRAFT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28558"><pk_ticket>846009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:53:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28559"><pk_ticket>846015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:53:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28560"><pk_ticket>846019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:55:03</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCS TARGETA APARCAMENT DISCP</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28561"><pk_ticket>846023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:55:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28562"><pk_ticket>846026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:56:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28563"><pk_ticket>846032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>09:57:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28564"><pk_ticket>846040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>09:59:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28565"><pk_ticket>846044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:00:17</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCS TARGETA ACOMP TRANSP PUBLIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28566"><pk_ticket>846049</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:01:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28567"><pk_ticket>846052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:02:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28568"><pk_ticket>846063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:04:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28569"><pk_ticket>846070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:06:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28570"><pk_ticket>846072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:06:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28571"><pk_ticket>846090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:11:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28572"><pk_ticket>846112</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:19:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28573"><pk_ticket>846139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:26:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28574"><pk_ticket>846160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:29:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28575"><pk_ticket>846170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:31:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO GENERALITAT SECUNDARIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28576"><pk_ticket>846177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:34:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28577"><pk_ticket>846180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:35:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28578"><pk_ticket>846188</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:37:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAREMS INSCRIPCIO ESO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28579"><pk_ticket>846194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:38:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28580"><pk_ticket>846198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:41:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28581"><pk_ticket>846200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:42:16</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28582"><pk_ticket>846214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:44:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28583"><pk_ticket>846220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:45:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28584"><pk_ticket>846232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:48:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28585"><pk_ticket>846234</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:50:10</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28586"><pk_ticket>846240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:50:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28587"><pk_ticket>846242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:51:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28588"><pk_ticket>846249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:55:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28589"><pk_ticket>846251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:55:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28590"><pk_ticket>846255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:57:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28591"><pk_ticket>846258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:57:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28592"><pk_ticket>846262</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>10:59:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28593"><pk_ticket>846264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>10:59:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28594"><pk_ticket>846266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:00:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28595"><pk_ticket>846268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:00:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAREMS INSCRIPCIO ESO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28596"><pk_ticket>846272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:02:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28597"><pk_ticket>846274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:02:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28598"><pk_ticket>846277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:05:25</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28599"><pk_ticket>846284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:07:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28600"><pk_ticket>846287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:07:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28601"><pk_ticket>846293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:08:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28602"><pk_ticket>846301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:11:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28603"><pk_ticket>846304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:13:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28604"><pk_ticket>846308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:14:12</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28605"><pk_ticket>846344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:23:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28606"><pk_ticket>846355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:27:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28607"><pk_ticket>846364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:27:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28608"><pk_ticket>846368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:29:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28609"><pk_ticket>846378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:31:35</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28610"><pk_ticket>846379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:32:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28611"><pk_ticket>846381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:32:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28612"><pk_ticket>846388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:34:00</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28613"><pk_ticket>846390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:34:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28614"><pk_ticket>846404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:36:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28615"><pk_ticket>846406</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:37:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28616"><pk_ticket>846424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:39:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28617"><pk_ticket>846431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:41:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28618"><pk_ticket>846441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:42:57</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28619"><pk_ticket>846445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:43:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28620"><pk_ticket>846457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:45:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28621"><pk_ticket>846461</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:45:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28622"><pk_ticket>846476</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:48:02</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28623"><pk_ticket>846479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:49:06</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28624"><pk_ticket>846499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>11:54:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28625"><pk_ticket>846509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:56:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28626"><pk_ticket>846521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>11:58:53</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA JOANA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28627"><pk_ticket>846575</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:12:12</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28628"><pk_ticket>846577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:13:01</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28629"><pk_ticket>846591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:16:06</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28630"><pk_ticket>846604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:18:14</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28631"><pk_ticket>846630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:25:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28632"><pk_ticket>846662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:30:37</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28633"><pk_ticket>846665</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:30:51</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS CUINA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28634"><pk_ticket>846669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:33:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28635"><pk_ticket>846677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:35:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28636"><pk_ticket>846680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:36:36</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28637"><pk_ticket>846684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:38:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28638"><pk_ticket>846692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:39:20</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28639"><pk_ticket>846696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:39:48</th_created><val_days_resolution>2.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28640"><pk_ticket>846703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:40:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28641"><pk_ticket>846714</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:42:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28642"><pk_ticket>846725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:42:59</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28643"><pk_ticket>846746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:48:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28644"><pk_ticket>846753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:49:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28645"><pk_ticket>846771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:52:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28646"><pk_ticket>846777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:54:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28647"><pk_ticket>846787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:55:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28648"><pk_ticket>846801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>12:58:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28649"><pk_ticket>846803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>12:59:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ADVOCADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28650"><pk_ticket>846811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:01:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28651"><pk_ticket>846825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:03:43</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28652"><pk_ticket>846836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:05:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28653"><pk_ticket>846840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>13:05:27</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28654"><pk_ticket>846849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:07:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28655"><pk_ticket>846888</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>13:15:14</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28656"><pk_ticket>846897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>13:17:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28657"><pk_ticket>846921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:22:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28658"><pk_ticket>846929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>13:23:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28659"><pk_ticket>846941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:25:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28660"><pk_ticket>846958</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>13:30:52</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28661"><pk_ticket>846979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:36:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28662"><pk_ticket>847005</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:40:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28663"><pk_ticket>847017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:42:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28664"><pk_ticket>847027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>13:44:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28665"><pk_ticket>847082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:07:30</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEPARTAMENT MERCATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28666"><pk_ticket>847105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:36:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28667"><pk_ticket>847109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:40:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28668"><pk_ticket>847111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:42:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28669"><pk_ticket>847113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:44:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28670"><pk_ticket>847116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:52:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28671"><pk_ticket>847120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>14:53:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28672"><pk_ticket>847124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>14:56:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28673"><pk_ticket>847128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>14:59:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28674"><pk_ticket>847132</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>14:59:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28675"><pk_ticket>847134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:01:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28676"><pk_ticket>847139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:03:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28677"><pk_ticket>847143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>15:09:14</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28678"><pk_ticket>847147</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>15:17:08</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28679"><pk_ticket>847152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:20:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28680"><pk_ticket>847155</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>15:22:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28681"><pk_ticket>847157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:22:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28682"><pk_ticket>847164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:31:46</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28683"><pk_ticket>847166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:33:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28684"><pk_ticket>847170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:35:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28685"><pk_ticket>847172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:38:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28686"><pk_ticket>847174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>15:40:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28687"><pk_ticket>847177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:41:39</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28688"><pk_ticket>847178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:43:37</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28689"><pk_ticket>847180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>15:44:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28690"><pk_ticket>847182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:46:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28691"><pk_ticket>847183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:47:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28692"><pk_ticket>847185</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-29T00:00:00</td_created><th_created>15:50:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28693"><pk_ticket>847189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>15:59:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28694"><pk_ticket>847208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>16:33:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28695"><pk_ticket>847226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>17:01:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA MUDANÇA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28696"><pk_ticket>847253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>17:51:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28697"><pk_ticket>847302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-29T00:00:00</td_created><th_created>19:52:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CEM ESPORTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28698"><pk_ticket>847398</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>09:04:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDORS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28699"><pk_ticket>847541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>09:41:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28700"><pk_ticket>847609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>09:56:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28701"><pk_ticket>847705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>10:14:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28702"><pk_ticket>847923</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>10:58:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28703"><pk_ticket>847926</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>10:58:32</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28704"><pk_ticket>847940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:02:15</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28705"><pk_ticket>847952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:03:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28706"><pk_ticket>847956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:04:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28707"><pk_ticket>847982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:08:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28708"><pk_ticket>847987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:09:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28709"><pk_ticket>847999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:11:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28710"><pk_ticket>848000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:11:59</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28711"><pk_ticket>848002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:12:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28712"><pk_ticket>848006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:12:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28713"><pk_ticket>848025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:16:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28714"><pk_ticket>848027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:17:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28715"><pk_ticket>848037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:19:55</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28716"><pk_ticket>848038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:20:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28717"><pk_ticket>848050</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:21:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28718"><pk_ticket>848058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:21:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28719"><pk_ticket>848060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:21:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28720"><pk_ticket>848070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:23:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT ESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="28721"><pk_ticket>848082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:24:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28722"><pk_ticket>848096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:28:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28723"><pk_ticket>848102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:28:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28724"><pk_ticket>848133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:35:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28725"><pk_ticket>848160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:39:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28726"><pk_ticket>848179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:43:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28727"><pk_ticket>848183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:44:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28728"><pk_ticket>848219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:49:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28729"><pk_ticket>848229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:51:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28730"><pk_ticket>848241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:53:45</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28731"><pk_ticket>848249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>11:55:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28732"><pk_ticket>848256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:55:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28733"><pk_ticket>848268</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:58:29</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28734"><pk_ticket>848275</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>11:58:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28735"><pk_ticket>848293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:02:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28736"><pk_ticket>848301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:03:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28737"><pk_ticket>848329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:07:04</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28738"><pk_ticket>848346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:09:47</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28739"><pk_ticket>848381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:16:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28740"><pk_ticket>848392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:18:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28741"><pk_ticket>848404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:19:34</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28742"><pk_ticket>848425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:24:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28743"><pk_ticket>848429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:24:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28744"><pk_ticket>848444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:27:47</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28745"><pk_ticket>848456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:29:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28746"><pk_ticket>848466</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:31:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28747"><pk_ticket>848485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:35:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28748"><pk_ticket>848491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:35:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28749"><pk_ticket>848510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:37:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28750"><pk_ticket>848514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:38:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28751"><pk_ticket>848522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:40:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28752"><pk_ticket>848524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:40:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28753"><pk_ticket>848526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:41:19</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28754"><pk_ticket>848532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:41:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28755"><pk_ticket>848543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:43:45</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28756"><pk_ticket>848557</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:46:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28757"><pk_ticket>848561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:46:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28758"><pk_ticket>848577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:49:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE INSTANCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28759"><pk_ticket>848582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:50:57</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28760"><pk_ticket>848591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:51:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONULTA RESOLUCIO AJUTS CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="28761"><pk_ticket>848603</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>12:53:56</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28762"><pk_ticket>848608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:55:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28763"><pk_ticket>848616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:56:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28764"><pk_ticket>848624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:58:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28765"><pk_ticket>848635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>12:59:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28766"><pk_ticket>848649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>13:02:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28767"><pk_ticket>848662</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>13:05:12</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28768"><pk_ticket>848672</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>13:07:04</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28769"><pk_ticket>848680</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>13:08:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28770"><pk_ticket>848701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:13:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28771"><pk_ticket>848733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:22:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28772"><pk_ticket>848747</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:23:49</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENERICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28773"><pk_ticket>848778</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:27:44</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28774"><pk_ticket>848795</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>13:32:00</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28775"><pk_ticket>848799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:32:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28776"><pk_ticket>848847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>13:45:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28777"><pk_ticket>848857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:47:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTACTE TECNIC URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28778"><pk_ticket>848869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:50:41</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28779"><pk_ticket>848894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>13:57:29</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC BEQUES ESCOLARS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28780"><pk_ticket>848961</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>14:53:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28781"><pk_ticket>848967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>14:56:16</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28782"><pk_ticket>848970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:01:46</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28783"><pk_ticket>848974</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>15:03:44</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28784"><pk_ticket>848983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>15:12:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28785"><pk_ticket>848985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:16:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28786"><pk_ticket>848987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>15:17:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28787"><pk_ticket>848991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:19:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28788"><pk_ticket>848994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:25:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28789"><pk_ticket>848996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>15:32:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28790"><pk_ticket>848998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:37:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO MODIFICACIO DADES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28791"><pk_ticket>849000</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-04-30T00:00:00</td_created><th_created>15:38:04</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28792"><pk_ticket>849002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:40:15</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28793"><pk_ticket>849006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>15:49:08</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO TALLERS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28794"><pk_ticket>849032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>16:32:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28795"><pk_ticket>849044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>16:40:49</th_created><val_days_resolution>1.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL MINECRAFT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28796"><pk_ticket>849054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>16:55:25</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28797"><pk_ticket>849060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>16:59:29</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28798"><pk_ticket>849062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>17:01:38</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CONSTRUIM EL PRAT EN MINECRAFT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28799"><pk_ticket>849064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>17:03:06</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AQUAGYM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28800"><pk_ticket>849089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>17:52:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28801"><pk_ticket>849102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>18:31:27</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL MINECRAFT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28802"><pk_ticket>849109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>18:55:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28803"><pk_ticket>849111</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>19:01:50</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC BEQUES ESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28804"><pk_ticket>849113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-04-30T00:00:00</td_created><th_created>19:06:12</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28805"><pk_ticket>849146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-01T00:00:00</td_created><th_created>09:50:49</th_created><val_days_resolution>10.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA ESCOMBRARIES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28806"><pk_ticket>849152</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-01T00:00:00</td_created><th_created>10:55:49</th_created><val_days_resolution>9.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28807"><pk_ticket>849184</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>08:24:15</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28808"><pk_ticket>849192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>08:29:42</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28809"><pk_ticket>849198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>08:32:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28810"><pk_ticket>849217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>08:42:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28811"><pk_ticket>849229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>08:47:21</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28812"><pk_ticket>849231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>08:48:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28813"><pk_ticket>849241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>09:00:56</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28814"><pk_ticket>849243</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>09:01:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28815"><pk_ticket>849256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:05:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28816"><pk_ticket>849293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:14:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28817"><pk_ticket>849297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:15:18</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>27</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28818"><pk_ticket>849315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:19:46</th_created><val_days_resolution>0.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28819"><pk_ticket>849339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>09:29:59</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28820"><pk_ticket>849390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:42:40</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28821"><pk_ticket>849405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:44:15</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28822"><pk_ticket>849437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>09:52:48</th_created><val_days_resolution>5.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28823"><pk_ticket>849453</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>09:56:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28824"><pk_ticket>849455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>09:57:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28825"><pk_ticket>849522</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:09:59</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28826"><pk_ticket>849577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:26:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28827"><pk_ticket>849599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>10:31:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28828"><pk_ticket>849616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:35:00</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28829"><pk_ticket>849618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:35:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28830"><pk_ticket>849670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>10:48:42</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28831"><pk_ticket>849684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>10:51:10</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28832"><pk_ticket>849690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:52:26</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28833"><pk_ticket>849692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:52:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28834"><pk_ticket>849724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>10:58:09</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28835"><pk_ticket>849741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:03:43</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28836"><pk_ticket>849763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:09:11</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28837"><pk_ticket>849774</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:10:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28838"><pk_ticket>849800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:16:36</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28839"><pk_ticket>849803</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:17:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28840"><pk_ticket>849823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:21:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28841"><pk_ticket>849861</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:28:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28842"><pk_ticket>849862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:28:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28843"><pk_ticket>849878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:32:01</th_created><val_days_resolution>1.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28844"><pk_ticket>849900</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:36:03</th_created><val_days_resolution>0.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28845"><pk_ticket>849904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:36:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28846"><pk_ticket>849917</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:38:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28847"><pk_ticket>849919</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:38:48</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA PPP</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28848"><pk_ticket>849920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:39:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28849"><pk_ticket>849928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:41:58</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28850"><pk_ticket>849943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:44:13</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28851"><pk_ticket>849945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>11:44:49</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28852"><pk_ticket>849996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>11:59:08</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA TERRASSA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28853"><pk_ticket>850003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:01:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28854"><pk_ticket>850057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>12:15:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28855"><pk_ticket>850079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:18:42</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28856"><pk_ticket>850087</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:21:13</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28857"><pk_ticket>850109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:26:43</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28858"><pk_ticket>850115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:27:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28859"><pk_ticket>850119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>12:28:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28860"><pk_ticket>850127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:30:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TALLER MUNICIPAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28861"><pk_ticket>850143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:33:31</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28862"><pk_ticket>850145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:33:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28863"><pk_ticket>850151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>12:34:00</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28864"><pk_ticket>850170</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:37:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA MODIF</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28865"><pk_ticket>850180</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:39:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28866"><pk_ticket>850226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:48:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28867"><pk_ticket>850258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:53:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28868"><pk_ticket>850272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:56:05</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28869"><pk_ticket>850274</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>12:58:39</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28870"><pk_ticket>850319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:11:26</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28871"><pk_ticket>850323</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:13:02</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28872"><pk_ticket>850330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:15:20</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28873"><pk_ticket>850343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:18:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28874"><pk_ticket>850347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:18:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28875"><pk_ticket>850367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:22:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28876"><pk_ticket>850380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:27:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28877"><pk_ticket>850386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:28:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28878"><pk_ticket>850403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:30:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28879"><pk_ticket>850412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:32:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28880"><pk_ticket>850424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:35:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28881"><pk_ticket>850430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:36:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER L'AJUNTAMENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28882"><pk_ticket>850432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:37:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITATS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28883"><pk_ticket>850434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:37:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28884"><pk_ticket>850440</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:39:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28885"><pk_ticket>850447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:41:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28886"><pk_ticket>850451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:42:31</th_created><val_days_resolution>5.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>1</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28887"><pk_ticket>850459</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:43:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28888"><pk_ticket>850463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:44:12</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ESTRUCH</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28889"><pk_ticket>850473</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>13:46:05</th_created><val_days_resolution>5.8</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28890"><pk_ticket>850499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>13:56:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DESCARREGA REBUT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28891"><pk_ticket>850527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>14:13:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28892"><pk_ticket>850543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>14:25:47</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28893"><pk_ticket>850545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-02T00:00:00</td_created><th_created>14:25:53</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28894"><pk_ticket>850552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>14:39:32</th_created><val_days_resolution>8.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="28895"><pk_ticket>850558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>14:42:41</th_created><val_days_resolution>0.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO RESPONSABLE OBRA MENOR</txt_summary><val_time_spent>48</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28896"><pk_ticket>850570</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>14:49:55</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28897"><pk_ticket>850601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>16:06:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CENS ANIMAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28898"><pk_ticket>850681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>19:35:42</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RETORN CARTA PAGAMENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28899"><pk_ticket>850685</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-02T00:00:00</td_created><th_created>19:43:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28900"><pk_ticket>850713</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-04T00:00:00</td_created><th_created>02:49:48</th_created><val_days_resolution>9.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28901"><pk_ticket>850741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>08:08:11</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28902"><pk_ticket>850757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>08:25:51</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28903"><pk_ticket>850763</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>08:27:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28904"><pk_ticket>850791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>08:39:07</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28905"><pk_ticket>850797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>08:40:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28906"><pk_ticket>850807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>08:45:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28907"><pk_ticket>850817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>08:49:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28908"><pk_ticket>850823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>08:50:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28909"><pk_ticket>850833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>08:52:56</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28910"><pk_ticket>850843</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>08:56:22</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28911"><pk_ticket>850846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>08:57:37</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28912"><pk_ticket>850856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>08:59:29</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28913"><pk_ticket>850863</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:01:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA PREISNCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28914"><pk_ticket>850886</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:05:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28915"><pk_ticket>850890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:06:28</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28916"><pk_ticket>850911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:10:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28917"><pk_ticket>850929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:12:50</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28918"><pk_ticket>850963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:17:38</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28919"><pk_ticket>850976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:20:07</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28920"><pk_ticket>850978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:20:19</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28921"><pk_ticket>850980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:20:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28922"><pk_ticket>850998</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:23:44</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28923"><pk_ticket>851003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:25:00</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28924"><pk_ticket>851011</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:26:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28925"><pk_ticket>851015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:27:06</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28926"><pk_ticket>851023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:28:22</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28927"><pk_ticket>851036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:29:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REUNIO ALCALDIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28928"><pk_ticket>851064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:34:37</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28929"><pk_ticket>851085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:36:13</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28930"><pk_ticket>851097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:37:17</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28931"><pk_ticket>851133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:42:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28932"><pk_ticket>851166</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:46:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28933"><pk_ticket>851215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:53:24</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28934"><pk_ticket>851229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>09:55:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28935"><pk_ticket>851241</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:57:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28936"><pk_ticket>851253</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>09:59:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SIGNATURA CONTRACTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="28937"><pk_ticket>851265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:01:01</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28938"><pk_ticket>851272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:01:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28939"><pk_ticket>851296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:06:05</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28940"><pk_ticket>851314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:08:30</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28941"><pk_ticket>851326</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:09:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28942"><pk_ticket>851327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:09:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28943"><pk_ticket>851373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:15:07</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28944"><pk_ticket>851379</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:15:27</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28945"><pk_ticket>851393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:17:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INCIDENCIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28946"><pk_ticket>851395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:17:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28947"><pk_ticket>851412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:21:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28948"><pk_ticket>851435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:25:04</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28949"><pk_ticket>851456</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:27:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28950"><pk_ticket>851483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:33:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28951"><pk_ticket>851489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:33:49</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PUBLICACIO EDICTE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28952"><pk_ticket>851503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:35:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28953"><pk_ticket>851534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:39:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28954"><pk_ticket>851556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:43:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28955"><pk_ticket>851562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:43:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 SEUE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28956"><pk_ticket>851577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:46:01</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PUBLICACIO EDICTE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28957"><pk_ticket>851591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:47:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28958"><pk_ticket>851593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:47:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28959"><pk_ticket>851597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:47:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI SERVEI SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28960"><pk_ticket>851613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:49:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28961"><pk_ticket>851617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:50:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28962"><pk_ticket>851630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:50:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28963"><pk_ticket>851650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:54:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28964"><pk_ticket>851654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:55:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28965"><pk_ticket>851677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>10:57:21</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28966"><pk_ticket>851682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>10:58:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28967"><pk_ticket>851702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:00:42</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA EDICTE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28968"><pk_ticket>851704</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>11:01:02</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28969"><pk_ticket>851720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:03:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28970"><pk_ticket>851761</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:09:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28971"><pk_ticket>851777</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>11:10:52</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28972"><pk_ticket>851783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:11:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28973"><pk_ticket>851825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:17:21</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28974"><pk_ticket>851835</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:18:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28975"><pk_ticket>851846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:21:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT AJUTS ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28976"><pk_ticket>851847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:21:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28977"><pk_ticket>851859</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:23:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28978"><pk_ticket>851870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:25:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28979"><pk_ticket>851899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:29:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28980"><pk_ticket>851908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:30:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSTANCIA GENEIRCA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28981"><pk_ticket>851910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>11:31:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28982"><pk_ticket>851939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:36:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BANC ALIMENTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="28983"><pk_ticket>851997</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:45:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28984"><pk_ticket>852044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>11:53:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28985"><pk_ticket>852097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:01:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28986"><pk_ticket>852177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:11:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BECA MENJADOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="28987"><pk_ticket>852195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>12:14:20</th_created><val_days_resolution>15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28988"><pk_ticket>852206</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:15:49</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28989"><pk_ticket>852215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:16:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="28990"><pk_ticket>852226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-05T00:00:00</td_created><th_created>12:17:31</th_created><val_days_resolution>14.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="28991"><pk_ticket>852228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:18:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="28992"><pk_ticket>852240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:20:48</th_created><val_days_resolution>0.93</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAREGETES CONTENIDORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28993"><pk_ticket>852426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:46:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28994"><pk_ticket>852450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>12:50:09</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA ALTA GUAL ESTAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="28995"><pk_ticket>852590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>13:14:17</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA PISCINA ESCOLAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28996"><pk_ticket>852608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>13:18:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTRA PRESINCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="28997"><pk_ticket>852616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>13:20:49</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28998"><pk_ticket>852664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>13:27:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="28999"><pk_ticket>852702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>13:37:17</th_created><val_days_resolution>0.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS LICITACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="29000"><pk_ticket>852804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>13:52:49</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCAM SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29001"><pk_ticket>852870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>14:10:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29002"><pk_ticket>852892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>14:20:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREEINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29003"><pk_ticket>852903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>14:26:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA INSTAL ESPORTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29004"><pk_ticket>852957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>15:45:06</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL DOCS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29005"><pk_ticket>852966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>15:58:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29006"><pk_ticket>852993</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>16:37:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29007"><pk_ticket>853007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>16:52:40</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SANDRA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29008"><pk_ticket>853035</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>17:21:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO ESCOLA BRESSOL 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29009"><pk_ticket>853039</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>17:31:18</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29010"><pk_ticket>853053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>17:47:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS EXTRASCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29011"><pk_ticket>853096</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>18:32:50</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29012"><pk_ticket>853129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>19:17:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29013"><pk_ticket>853153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-05T00:00:00</td_created><th_created>20:00:29</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29014"><pk_ticket>853196</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>07:59:49</th_created><val_days_resolution>1.94</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29015"><pk_ticket>853351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>09:19:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29016"><pk_ticket>853477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>09:41:32</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PREINSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29017"><pk_ticket>853519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>09:46:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29018"><pk_ticket>853523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>09:47:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29019"><pk_ticket>853563</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>09:52:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="29020"><pk_ticket>853741</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>10:17:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29021"><pk_ticket>853884</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>10:41:52</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29022"><pk_ticket>854052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>11:12:11</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INICI ACTIVITAT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29023"><pk_ticket>854174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>11:32:47</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVIAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29024"><pk_ticket>854295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>11:52:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLES BRESSOL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29025"><pk_ticket>854369</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>12:01:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29026"><pk_ticket>854401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>12:07:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29027"><pk_ticket>854423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>12:12:01</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29028"><pk_ticket>854512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>12:31:13</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29029"><pk_ticket>854609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>12:46:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO INICI OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29030"><pk_ticket>854630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>12:50:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULACIO PLUSVALUA</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29031"><pk_ticket>854687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>13:00:20</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR RESERVA ESTACIONAMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29032"><pk_ticket>854699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>13:02:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIMULACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29033"><pk_ticket>854730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>13:09:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29034"><pk_ticket>854840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>13:35:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29035"><pk_ticket>854853</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>13:39:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29036"><pk_ticket>854857</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>13:39:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT PLUSVALUA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29037"><pk_ticket>854999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>15:12:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29038"><pk_ticket>855001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>15:28:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29039"><pk_ticket>855002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>15:30:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29040"><pk_ticket>855003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>15:30:50</th_created><val_days_resolution>1.5</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29041"><pk_ticket>855004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>15:33:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29042"><pk_ticket>855019</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>16:07:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29043"><pk_ticket>855024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>16:13:42</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO BRESSOL 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29044"><pk_ticket>855043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>16:40:33</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL AIGUA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29045"><pk_ticket>855048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>16:52:48</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI ACTIVITATS ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29046"><pk_ticket>855051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>16:53:49</th_created><val_days_resolution>10.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO ESCOLES BRESSOL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29047"><pk_ticket>855054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>16:56:55</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29048"><pk_ticket>855080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>17:44:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29049"><pk_ticket>855088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>17:56:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29050"><pk_ticket>855089</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>18:00:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COBRAMENT IVTM</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29051"><pk_ticket>855109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>18:27:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29052"><pk_ticket>855175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-06T00:00:00</td_created><th_created>22:46:48</th_created><val_days_resolution>5.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PORTES OBERTES PREINSCRIPCIO ESCOLES BRESSOL 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29053"><pk_ticket>855215</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>08:48:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEUTE IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29054"><pk_ticket>855294</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>09:15:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29055"><pk_ticket>855342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>09:26:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29056"><pk_ticket>855628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>10:23:49</th_created><val_days_resolution>2.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA RESIDUS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29057"><pk_ticket>855666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>10:32:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FINESTRETA UNICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29058"><pk_ticket>855699</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>10:36:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29059"><pk_ticket>855799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>10:52:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29060"><pk_ticket>855805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-07T00:00:00</td_created><th_created>10:53:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="29061"><pk_ticket>856009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>11:29:11</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FINESTRETA UNICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29062"><pk_ticket>856026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-07T00:00:00</td_created><th_created>11:33:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="29063"><pk_ticket>856047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>11:36:18</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OIAC FINESTRETA UNICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29064"><pk_ticket>856062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-05-07T00:00:00</td_created><th_created>11:38:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR EXP AJUTS ESTIU 2025 OIAC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Suport administratiu</des_category_1></row>
<row _id="29065"><pk_ticket>856082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>11:41:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29066"><pk_ticket>856085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>11:42:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILACIO BANCARIA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29067"><pk_ticket>856105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>11:46:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES NOTIFICACIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29068"><pk_ticket>856255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>12:10:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANUL·LAR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29069"><pk_ticket>856383</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>12:33:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA RESIDUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29070"><pk_ticket>856445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>12:45:54</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29071"><pk_ticket>856474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>12:51:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29072"><pk_ticket>856518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>13:00:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29073"><pk_ticket>856562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>13:08:49</th_created><val_days_resolution>0.74</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29074"><pk_ticket>856646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>13:26:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLIDA MOBILIARI CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29075"><pk_ticket>856823</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>14:17:39</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29076"><pk_ticket>856869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>15:16:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29077"><pk_ticket>856925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>17:05:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29078"><pk_ticket>856927</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>17:08:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29079"><pk_ticket>856956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>18:11:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO AJUT EXTRAESCOLAR 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29080"><pk_ticket>856969</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>18:36:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29081"><pk_ticket>857003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>19:20:25</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29082"><pk_ticket>857008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-07T00:00:00</td_created><th_created>19:47:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT ECONOMIC IBI 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29083"><pk_ticket>857053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>08:21:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DOMICILIACIO BANCARIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29084"><pk_ticket>857410</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>09:53:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29085"><pk_ticket>857468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>10:03:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICANT REGISTRE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29086"><pk_ticket>857478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>10:05:28</th_created><val_days_resolution>32.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTS LICITACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="29087"><pk_ticket>857544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>10:17:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT TRAMIT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29088"><pk_ticket>857585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>10:24:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICANT TRAMIT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29089"><pk_ticket>857613</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>10:27:47</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA JUSTIFICANT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29090"><pk_ticket>857764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>10:53:48</th_created><val_days_resolution>1.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29091"><pk_ticket>857898</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>11:16:48</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29092"><pk_ticket>857912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>11:19:31</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS NATACIO SAGNIER</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29093"><pk_ticket>858104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>11:49:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29094"><pk_ticket>858239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>12:10:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR TAXA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29095"><pk_ticket>858250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>12:12:47</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRICULA ESCOLES BRESSOL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29096"><pk_ticket>858286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>12:20:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29097"><pk_ticket>858467</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>12:52:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT BONA EXECUSIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29098"><pk_ticket>858609</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>13:21:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT REGISTRE COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29099"><pk_ticket>858794</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>14:31:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI PUBLIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29100"><pk_ticket>858809</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>14:49:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29101"><pk_ticket>858833</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>15:20:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL BO SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29102"><pk_ticket>858841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>15:48:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29103"><pk_ticket>858845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>15:53:49</th_created><val_days_resolution>2.75</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT ERROR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29104"><pk_ticket>858846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>15:54:49</th_created><val_days_resolution>4.82</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29105"><pk_ticket>858847</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>16:02:09</th_created><val_days_resolution>0.58</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29106"><pk_ticket>858932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>18:47:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARIFACIO SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29107"><pk_ticket>858957</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-08T00:00:00</td_created><th_created>19:54:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29108"><pk_ticket>859175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>09:26:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29109"><pk_ticket>859191</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>09:28:04</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29110"><pk_ticket>859227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>09:37:27</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29111"><pk_ticket>859565</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>10:41:35</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29112"><pk_ticket>859660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>10:59:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29113"><pk_ticket>859681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>11:03:55</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTUDI EXCLUSIO RESIDENCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29114"><pk_ticket>860142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>12:32:42</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29115"><pk_ticket>860293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>13:05:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29116"><pk_ticket>860330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>13:17:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="29117"><pk_ticket>860381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>13:33:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29118"><pk_ticket>860412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>13:39:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29119"><pk_ticket>860684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-09T00:00:00</td_created><th_created>18:02:54</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CANVI DADES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29120"><pk_ticket>860815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>08:25:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29121"><pk_ticket>861031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>09:38:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA DE MOBLES NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29122"><pk_ticket>861115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>09:58:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HPO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29123"><pk_ticket>861124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>10:02:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA REVETLLA SANT JOAN</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29124"><pk_ticket>861127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>10:02:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29125"><pk_ticket>861468</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:03:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29126"><pk_ticket>861472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:04:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MATRIMONI CIVIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29127"><pk_ticket>861532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:15:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APP CONTENIDORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29128"><pk_ticket>861553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:17:49</th_created><val_days_resolution>0.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29129"><pk_ticket>861562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:19:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA CONSUM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29130"><pk_ticket>861626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:30:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29131"><pk_ticket>861701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:42:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA USUARI GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29132"><pk_ticket>861729</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>11:48:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU CONSERGE ESCOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="29133"><pk_ticket>861899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>12:17:51</th_created><val_days_resolution>0.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA RRHH</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29134"><pk_ticket>862034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>12:41:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29135"><pk_ticket>862046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>12:44:32</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29136"><pk_ticket>862104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>12:52:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TREBALLADORA SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29137"><pk_ticket>862172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>13:06:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SIMULACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29138"><pk_ticket>862448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>14:50:49</th_created><val_days_resolution>7.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC AJUT ESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29139"><pk_ticket>862452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>14:54:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREEINCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29140"><pk_ticket>862454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>14:55:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29141"><pk_ticket>862464</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>15:17:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29142"><pk_ticket>862490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>15:59:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DOMICILI NOTIFICACIONS IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29143"><pk_ticket>862496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>16:06:39</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29144"><pk_ticket>862498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>16:15:39</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RECOLLIDA DE RESIDUS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29145"><pk_ticket>862509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>16:38:16</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ENTITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29146"><pk_ticket>862546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-12T00:00:00</td_created><th_created>17:40:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA BAIXES EMISSIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29147"><pk_ticket>862628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>08:07:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29148"><pk_ticket>862640</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>08:18:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA RECOLLIDA DE RESIDUS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29149"><pk_ticket>862862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>09:24:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL IDCAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29150"><pk_ticket>863114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>10:05:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29151"><pk_ticket>863213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>10:23:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29152"><pk_ticket>863265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>10:29:49</th_created><val_days_resolution>1.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA ACTIVITATS CEM ESPORTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29153"><pk_ticket>863279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>10:32:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AFEGIR DOCUMENTACIO INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29154"><pk_ticket>863387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>10:45:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT CONSULTA DOCUMENTS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29155"><pk_ticket>863583</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>11:16:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTES CIUTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29156"><pk_ticket>863841</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>11:58:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29157"><pk_ticket>863902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>12:05:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="29158"><pk_ticket>864098</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>12:35:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29159"><pk_ticket>864195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>12:54:57</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FACTURA ELECTRONICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="29160"><pk_ticket>864314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>13:17:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29161"><pk_ticket>864497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>14:04:55</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29162"><pk_ticket>864755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>19:10:48</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29163"><pk_ticket>864757</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-13T00:00:00</td_created><th_created>19:23:18</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29164"><pk_ticket>864825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>08:35:35</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29165"><pk_ticket>864907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>09:11:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29166"><pk_ticket>865114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>09:57:27</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA USUARI INTERN AJT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29167"><pk_ticket>865136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>10:03:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO AJUTS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29168"><pk_ticket>865171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>10:10:40</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE TERRASSA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29169"><pk_ticket>865264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>10:28:24</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29170"><pk_ticket>865484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>11:09:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DENUNCIA PARQUIMETRE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29171"><pk_ticket>865550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>11:21:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR GUAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29172"><pk_ticket>865765</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>12:00:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29173"><pk_ticket>865858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>12:15:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITATS ESTRUCH</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29174"><pk_ticket>865864</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>12:15:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29175"><pk_ticket>865880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>12:17:49</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29176"><pk_ticket>866173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>13:11:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME COMPATIBILITAT ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29177"><pk_ticket>866325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>13:48:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MODIF TREBALLADORA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29178"><pk_ticket>866354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>13:56:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29179"><pk_ticket>866382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>14:13:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29180"><pk_ticket>866431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>15:27:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CANVI TITULARITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29181"><pk_ticket>866491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>17:13:30</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29182"><pk_ticket>866503</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-14T00:00:00</td_created><th_created>17:32:13</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CCONSULTA REQUERIMENT DOC AJUT ESCOLARS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29183"><pk_ticket>866820</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>10:10:49</th_created><val_days_resolution>2.34</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29184"><pk_ticket>866834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>10:15:30</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLAÇA MERCAT</txt_summary><val_time_spent>74</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29185"><pk_ticket>866845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>10:19:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29186"><pk_ticket>866862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>10:26:14</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29187"><pk_ticket>866902</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>10:39:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT PADRO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29188"><pk_ticket>866937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>10:49:50</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIRTAR MERCAT SEGONA MA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29189"><pk_ticket>866975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>11:02:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29190"><pk_ticket>867052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>11:31:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29191"><pk_ticket>867158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>12:07:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29192"><pk_ticket>867214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>12:34:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO  ACTIVITATS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29193"><pk_ticket>867216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>12:36:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PACES ACTIVTATS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29194"><pk_ticket>867229</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>12:41:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29195"><pk_ticket>867261</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>12:51:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29196"><pk_ticket>867279</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>12:57:12</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR OBRIR NOTIFICACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29197"><pk_ticket>867288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>13:00:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPDIENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29198"><pk_ticket>867429</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>13:56:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29199"><pk_ticket>867439</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>14:04:37</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29200"><pk_ticket>867441</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>14:05:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29201"><pk_ticket>867458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>14:36:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29202"><pk_ticket>867471</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>15:10:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29203"><pk_ticket>867477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>15:25:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI USUARI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29204"><pk_ticket>867479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>15:29:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29205"><pk_ticket>867501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>16:01:46</th_created><val_days_resolution>3.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NORMATIVA AIRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29206"><pk_ticket>867527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>17:36:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29207"><pk_ticket>867534</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>17:51:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29208"><pk_ticket>867564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>19:26:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA DOMICILIARIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29209"><pk_ticket>867571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-15T00:00:00</td_created><th_created>20:58:50</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OAC</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29210"><pk_ticket>867604</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>08:45:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29211"><pk_ticket>867659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>09:18:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA REGISTRE OCUPACIO VIA PUBLUICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29212"><pk_ticket>867764</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>09:59:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29213"><pk_ticket>867802</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>10:19:32</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29214"><pk_ticket>867950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>11:26:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29215"><pk_ticket>867984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>11:44:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29216"><pk_ticket>868088</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>12:24:08</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRIR NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29217"><pk_ticket>868200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>13:11:55</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29218"><pk_ticket>868285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>13:57:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ADJUNTAR DOCUMENTACIO PERMIS RODATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29219"><pk_ticket>868310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>15:07:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29220"><pk_ticket>868339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>17:43:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29221"><pk_ticket>868358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-16T00:00:00</td_created><th_created>19:49:13</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL SEU ELECTRONICA</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29222"><pk_ticket>868428</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>08:51:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CANVI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29223"><pk_ticket>868553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>09:45:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29224"><pk_ticket>868561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>09:48:41</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUT PRESTACIO ECONOMICA SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29225"><pk_ticket>868572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>09:51:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29226"><pk_ticket>868725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>10:44:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA SENSE DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29227"><pk_ticket>868756</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>10:53:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVAR SOLICITUD MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29228"><pk_ticket>868929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>11:46:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29229"><pk_ticket>868939</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>11:49:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29230"><pk_ticket>869045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>12:24:28</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INFORME ATESTAT POLICIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29231"><pk_ticket>869108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>12:45:34</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29232"><pk_ticket>869173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>13:08:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AJUTS ALIMENTS CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29233"><pk_ticket>869264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>13:49:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC NEGATIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29234"><pk_ticket>869300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>14:07:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT BENS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29235"><pk_ticket>869352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>15:45:12</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR IDENTIFICACIO CERTIFICAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29236"><pk_ticket>869360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>16:03:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ESCOLA BRESSOL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29237"><pk_ticket>869418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>18:16:02</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SERVEIS SOCIALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29238"><pk_ticket>869454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-19T00:00:00</td_created><th_created>20:32:49</th_created><val_days_resolution>20.86</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA TELECOMUNICACIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29239"><pk_ticket>869472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>08:06:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29240"><pk_ticket>869497</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>08:47:29</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA VEINAL</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29241"><pk_ticket>869679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>10:02:30</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29242"><pk_ticket>869739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>10:24:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29243"><pk_ticket>869830</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>10:59:49</th_created><val_days_resolution>0.84</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA PLAGA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29244"><pk_ticket>869832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>11:00:09</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS MODIF</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29245"><pk_ticket>869882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>11:18:49</th_created><val_days_resolution>0.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILIACIO ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29246"><pk_ticket>869910</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>11:28:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA HORTS LUDICS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29247"><pk_ticket>869941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>11:44:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CREACIO EMPRESA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29248"><pk_ticket>869954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>11:48:51</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ACTIVITAS ECONOMIQUES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29249"><pk_ticket>869963</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>11:51:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TRAMIT ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29250"><pk_ticket>870078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>12:31:31</th_created><val_days_resolution>1.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO ESCOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29251"><pk_ticket>870080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>12:31:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29252"><pk_ticket>870114</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>12:42:14</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29253"><pk_ticket>870148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>12:54:53</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RSERVA ESPAI DESCARREGA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29254"><pk_ticket>870165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>13:01:33</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCTA MOBIL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29255"><pk_ticket>870304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>14:35:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29256"><pk_ticket>870306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>14:41:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29257"><pk_ticket>870310</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>14:52:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29258"><pk_ticket>870317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>15:12:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUTS ESTIU I EXTRAESCOLARS 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29259"><pk_ticket>870330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>15:51:51</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FACTURA ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="29260"><pk_ticket>870359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>17:02:30</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BRANCA ARBRE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29261"><pk_ticket>870380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>17:55:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29262"><pk_ticket>870388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>18:41:54</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CURS REBOSTERIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29263"><pk_ticket>870394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>18:50:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29264"><pk_ticket>870399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>19:09:04</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29265"><pk_ticket>870401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>19:14:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT MATRIMONI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29266"><pk_ticket>870405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-20T00:00:00</td_created><th_created>19:34:24</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS REBOSTERIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29267"><pk_ticket>870508</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>09:21:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29268"><pk_ticket>870636</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>10:14:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TARGETA CONTENIDORS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29269"><pk_ticket>870661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>10:22:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29270"><pk_ticket>870679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>10:26:58</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29271"><pk_ticket>870688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>10:28:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PREINSCRIPCIO CASALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29272"><pk_ticket>870731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>10:44:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO CASALS VELA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29273"><pk_ticket>870896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>11:51:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29274"><pk_ticket>871232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>15:07:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29275"><pk_ticket>871236</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>15:14:03</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME HPO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29276"><pk_ticket>871289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>18:06:58</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29277"><pk_ticket>871296</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>18:31:36</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29278"><pk_ticket>871297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>18:31:51</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29279"><pk_ticket>871309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>19:23:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOVACIO FNMT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29280"><pk_ticket>871332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-21T00:00:00</td_created><th_created>22:15:49</th_created><val_days_resolution>1.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29281"><pk_ticket>871501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>09:52:35</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29282"><pk_ticket>871512</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>09:56:49</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29283"><pk_ticket>871520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>10:02:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA DESESTIMADA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29284"><pk_ticket>871526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>10:05:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29285"><pk_ticket>871546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>10:13:32</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT AJUT CASAL I EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29286"><pk_ticket>871551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>10:15:11</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29287"><pk_ticket>871632</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>10:44:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRAESCOLARS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29288"><pk_ticket>871725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:16:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29289"><pk_ticket>871731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:18:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29290"><pk_ticket>871736</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:19:53</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO CERTIFICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29291"><pk_ticket>871740</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:21:41</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29292"><pk_ticket>871755</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:27:52</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS BECA DENEGADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29293"><pk_ticket>871762</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:29:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCEPTACIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29294"><pk_ticket>871772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:32:58</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS BECA ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29295"><pk_ticket>871819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:54:03</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29296"><pk_ticket>871829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>11:57:13</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BO SOCIAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29297"><pk_ticket>871873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>12:20:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL ACCES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29298"><pk_ticket>871895</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>12:30:14</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO COLONIES ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29299"><pk_ticket>871911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>12:38:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ALTA ANIMALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29300"><pk_ticket>871928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>12:46:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29301"><pk_ticket>871944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>12:53:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENS ANIMAL ESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29302"><pk_ticket>871962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>13:02:17</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OBRES NUL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29303"><pk_ticket>871968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>13:06:33</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29304"><pk_ticket>872032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>13:33:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29305"><pk_ticket>872120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>15:42:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29306"><pk_ticket>872127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>15:58:50</th_created><val_days_resolution>3.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILI VEIHCLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29307"><pk_ticket>872128</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>15:58:52</th_created><val_days_resolution>2.91</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DIRECCIO VEHICLE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29308"><pk_ticket>872135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>16:13:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29309"><pk_ticket>872146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>16:44:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DOMICILI IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29310"><pk_ticket>872168</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>18:26:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SOL PLAÇA MERCAT SANT COSME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29311"><pk_ticket>872183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-22T00:00:00</td_created><th_created>19:10:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BNS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29312"><pk_ticket>872300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>09:27:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29313"><pk_ticket>872305</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>09:30:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29314"><pk_ticket>872336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>09:48:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA CERT DIGITAL FNMT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29315"><pk_ticket>872392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>10:11:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES AFECTACIONS ARQUEOLOGIQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29316"><pk_ticket>872547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>11:11:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29317"><pk_ticket>872633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>11:51:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29318"><pk_ticket>872866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>13:43:52</th_created><val_days_resolution>2.17</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INFO AJT RE: Incidència delegats verds INS Estany de la Ricarda - Ecoparc Zona Franca</txt_summary><val_time_spent>1</val_time_spent><des_category_1>SPAM/INFO AJT</des_category_1></row>
<row _id="29319"><pk_ticket>872918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>15:41:48</th_created><val_days_resolution>0.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29320"><pk_ticket>872920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>15:45:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29321"><pk_ticket>872921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>15:49:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLES BRESSOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29322"><pk_ticket>872929</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>16:38:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29323"><pk_ticket>872944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>17:42:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29324"><pk_ticket>872951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>18:07:52</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL VINCULAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29325"><pk_ticket>872972</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-23T00:00:00</td_created><th_created>22:17:49</th_created><val_days_resolution>12.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29326"><pk_ticket>873031</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>08:14:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29327"><pk_ticket>873085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>09:02:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29328"><pk_ticket>873104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>09:09:27</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29329"><pk_ticket>873177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>09:33:25</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29330"><pk_ticket>873366</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>10:27:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREEINCRIPCIO INSTITUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29331"><pk_ticket>873372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>10:28:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ENSENYAMENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29332"><pk_ticket>873376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>10:29:49</th_created><val_days_resolution>2.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVACIO APP TARGETA RESIDUS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29333"><pk_ticket>873446</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>10:47:51</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29334"><pk_ticket>873482</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>10:56:05</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29335"><pk_ticket>873485</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>10:56:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>OCNSULTA PERFIL ACCES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29336"><pk_ticket>873556</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>11:18:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29337"><pk_ticket>873579</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>11:25:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA ESTABLIMENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29338"><pk_ticket>873582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>11:26:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29339"><pk_ticket>873622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>11:36:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29340"><pk_ticket>873633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>11:39:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29341"><pk_ticket>873779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>12:34:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL INSCRIPCIONS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29342"><pk_ticket>873792</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>12:40:50</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29343"><pk_ticket>873840</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>12:58:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASAL ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29344"><pk_ticket>873866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>13:09:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29345"><pk_ticket>873869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>13:10:49</th_created><val_days_resolution>2.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ABONAMENT GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29346"><pk_ticket>873889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>13:21:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRA MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29347"><pk_ticket>873915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>13:30:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29348"><pk_ticket>874008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>14:18:57</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29349"><pk_ticket>874024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>14:46:49</th_created><val_days_resolution>0.45</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29350"><pk_ticket>874033</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>14:58:08</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29351"><pk_ticket>874034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>15:03:48</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29352"><pk_ticket>874038</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>15:15:30</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>10</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29353"><pk_ticket>874060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>15:59:32</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29354"><pk_ticket>874080</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>16:54:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29355"><pk_ticket>874083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>17:06:07</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29356"><pk_ticket>874093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>17:40:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASLSAT ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29357"><pk_ticket>874110</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>18:07:52</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PSICOLEG</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29358"><pk_ticket>874119</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>18:30:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DISTINTIU ZONA VERDA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29359"><pk_ticket>874126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>18:43:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29360"><pk_ticket>874127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>18:45:11</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29361"><pk_ticket>874129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-26T00:00:00</td_created><th_created>18:53:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIYAR RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29362"><pk_ticket>874169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:01:26</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29363"><pk_ticket>874173</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:04:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29364"><pk_ticket>874174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:09:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29365"><pk_ticket>874176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:14:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29366"><pk_ticket>874178</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:16:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29367"><pk_ticket>874181</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:24:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29368"><pk_ticket>874186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:34:02</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REQUERIMENT DOC INICI ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29369"><pk_ticket>874192</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>08:43:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29370"><pk_ticket>874208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:00:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29371"><pk_ticket>874230</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:09:58</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29372"><pk_ticket>874239</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:14:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29373"><pk_ticket>874242</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:15:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29374"><pk_ticket>874244</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:16:29</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29375"><pk_ticket>874245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:16:33</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29376"><pk_ticket>874246</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:17:49</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29377"><pk_ticket>874257</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:24:12</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29378"><pk_ticket>874267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:29:10</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29379"><pk_ticket>874277</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:33:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29380"><pk_ticket>874282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>09:35:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA AJUNTAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29381"><pk_ticket>874357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:09:22</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29382"><pk_ticket>874367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:13:44</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29383"><pk_ticket>874386</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:20:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29384"><pk_ticket>874387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:21:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29385"><pk_ticket>874397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:25:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT URBANISME</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29386"><pk_ticket>874399</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:25:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29387"><pk_ticket>874403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:28:23</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29388"><pk_ticket>874413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:30:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT TRAMIT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29389"><pk_ticket>874426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:36:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES INSTANCIA GENERICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29390"><pk_ticket>874435</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:38:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29391"><pk_ticket>874448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:44:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29392"><pk_ticket>874465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>10:50:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29393"><pk_ticket>874505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:07:04</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29394"><pk_ticket>874506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:07:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29395"><pk_ticket>874518</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:12:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS PENDENTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29396"><pk_ticket>874521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:14:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29397"><pk_ticket>874523</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:14:07</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT C.B.ELPRAT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29398"><pk_ticket>874524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:14:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29399"><pk_ticket>874525</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:14:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29400"><pk_ticket>874526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:14:32</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR ACTIVACIO PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29401"><pk_ticket>874528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:16:24</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29402"><pk_ticket>874529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:17:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRNCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29403"><pk_ticket>874532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:17:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29404"><pk_ticket>874541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:20:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29405"><pk_ticket>874546</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:21:31</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29406"><pk_ticket>874559</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:25:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29407"><pk_ticket>874564</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:27:30</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29408"><pk_ticket>874568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:29:38</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICATS DIGITAL</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29409"><pk_ticket>874580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:33:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA CORREU INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29410"><pk_ticket>874587</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:35:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT MERCAT SEGONA MA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29411"><pk_ticket>874588</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:35:54</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29412"><pk_ticket>874591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:36:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29413"><pk_ticket>874608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:44:14</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29414"><pk_ticket>874622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:51:14</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDECNIA PERFIL ACCES</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29415"><pk_ticket>874638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>11:55:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRICIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29416"><pk_ticket>874669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:06:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29417"><pk_ticket>874677</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:08:53</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO PERFIL ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29418"><pk_ticket>874682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:10:16</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU INSCRIPCIO CASAL</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29419"><pk_ticket>874688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:13:01</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29420"><pk_ticket>874689</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:13:35</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29421"><pk_ticket>874692</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:14:23</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO INICI ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29422"><pk_ticket>874696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:15:12</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29423"><pk_ticket>874725</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:28:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29424"><pk_ticket>874728</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:29:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29425"><pk_ticket>874743</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:36:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29426"><pk_ticket>874767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:46:22</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29427"><pk_ticket>874801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:56:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INCIDENCIA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29428"><pk_ticket>874804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>12:57:21</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29429"><pk_ticket>874812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:01:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29430"><pk_ticket>874818</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:04:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29431"><pk_ticket>874825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:06:52</th_created><val_days_resolution>1.89</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT C.B.ELPRAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29432"><pk_ticket>874850</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:16:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29433"><pk_ticket>874871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:29:10</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29434"><pk_ticket>874881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:33:18</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29435"><pk_ticket>874921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:49:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENOV CURSET NATACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29436"><pk_ticket>874939</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>13:56:34</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29437"><pk_ticket>874955</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>14:07:53</th_created><val_days_resolution>0.87</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DADES PERFIL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29438"><pk_ticket>874968</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>14:25:54</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29439"><pk_ticket>874989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:04:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29440"><pk_ticket>874994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:12:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT MODIF ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29441"><pk_ticket>874996</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:25:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29442"><pk_ticket>874999</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:31:27</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BONIF INSCRIPCIO CASLA ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29443"><pk_ticket>875001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:40:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29444"><pk_ticket>875003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:47:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29445"><pk_ticket>875007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>15:53:49</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29446"><pk_ticket>875012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>16:00:49</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29447"><pk_ticket>875015</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>16:08:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29448"><pk_ticket>875017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>16:21:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29449"><pk_ticket>875022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>16:31:01</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29450"><pk_ticket>875030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>16:51:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29451"><pk_ticket>875040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>17:33:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECONEIXEMENT DEPENDENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29452"><pk_ticket>875043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>17:45:02</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPLAI GLOBUS</txt_summary><val_time_spent>26</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29453"><pk_ticket>875048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>17:56:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29454"><pk_ticket>875053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:16:21</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29455"><pk_ticket>875054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:17:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29456"><pk_ticket>875058</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:21:43</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT CERTIFICAT DIGITAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29457"><pk_ticket>875060</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:23:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29458"><pk_ticket>875065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:27:46</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29459"><pk_ticket>875070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:35:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29460"><pk_ticket>875079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:43:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29461"><pk_ticket>875082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:50:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29462"><pk_ticket>875083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:50:49</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29463"><pk_ticket>875084</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:52:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29464"><pk_ticket>875085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>18:53:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29465"><pk_ticket>875093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>19:21:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29466"><pk_ticket>875094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-27T00:00:00</td_created><th_created>19:24:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29467"><pk_ticket>875115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>07:45:49</th_created><val_days_resolution>2.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCION CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29468"><pk_ticket>875122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:09:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CALSA ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29469"><pk_ticket>875124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:13:22</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRPCIONS CASALS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29470"><pk_ticket>875125</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:15:35</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASA ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29471"><pk_ticket>875129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:21:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29472"><pk_ticket>875135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:34:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29473"><pk_ticket>875144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:40:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29474"><pk_ticket>875149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:43:05</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29475"><pk_ticket>875154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:45:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29476"><pk_ticket>875162</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>08:50:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29477"><pk_ticket>875172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:02:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29478"><pk_ticket>875176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:05:08</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29479"><pk_ticket>875187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:11:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29480"><pk_ticket>875189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:12:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29481"><pk_ticket>875190</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:13:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29482"><pk_ticket>875198</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:16:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29483"><pk_ticket>875217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:24:26</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29484"><pk_ticket>875228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:28:00</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC EXPEDIENT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29485"><pk_ticket>875233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:30:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29486"><pk_ticket>875240</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:31:33</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29487"><pk_ticket>875252</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:38:24</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CONFIRMACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29488"><pk_ticket>875267</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:46:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29489"><pk_ticket>875271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:48:27</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29490"><pk_ticket>875281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:50:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29491"><pk_ticket>875292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:54:13</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECUPERACIO CONTRASENYA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29492"><pk_ticket>875302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:57:51</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29493"><pk_ticket>875303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>09:57:57</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29494"><pk_ticket>875315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:02:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29495"><pk_ticket>875339</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:07:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29496"><pk_ticket>875344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:10:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29497"><pk_ticket>875347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:11:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29498"><pk_ticket>875367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:21:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29499"><pk_ticket>875377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:25:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29500"><pk_ticket>875382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:28:03</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29501"><pk_ticket>875388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:31:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29502"><pk_ticket>875395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:35:12</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE DIENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29503"><pk_ticket>875400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:36:29</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29504"><pk_ticket>875404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:37:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29505"><pk_ticket>875405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:37:53</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA REGISTRE CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29506"><pk_ticket>875409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:39:46</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APP CONTENIDORS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29507"><pk_ticket>875416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:43:50</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29508"><pk_ticket>875419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:45:08</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29509"><pk_ticket>875422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:46:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29510"><pk_ticket>875430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>10:49:52</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29511"><pk_ticket>875475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:05:49</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29512"><pk_ticket>875477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:05:59</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29513"><pk_ticket>875493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:11:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURSET NATACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29514"><pk_ticket>875526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:23:23</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29515"><pk_ticket>875527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:24:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025 NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29516"><pk_ticket>875536</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:26:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29517"><pk_ticket>875539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:27:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29518"><pk_ticket>875540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:27:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29519"><pk_ticket>875550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:29:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29520"><pk_ticket>875558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:32:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29521"><pk_ticket>875566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:34:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29522"><pk_ticket>875573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:38:16</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29523"><pk_ticket>875597</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:46:05</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29524"><pk_ticket>875624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>11:56:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL MENOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29525"><pk_ticket>875633</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:00:48</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29526"><pk_ticket>875654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:08:45</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29527"><pk_ticket>875671</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:18:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025 NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29528"><pk_ticket>875679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:21:52</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29529"><pk_ticket>875711</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:37:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29530"><pk_ticket>875718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:39:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29531"><pk_ticket>875721</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:41:30</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA INSCRIPCIONS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29532"><pk_ticket>875766</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>12:58:50</th_created><val_days_resolution>3.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29533"><pk_ticket>875772</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:00:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29534"><pk_ticket>875784</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:05:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29535"><pk_ticket>875790</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:06:24</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29536"><pk_ticket>875791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:06:49</th_created><val_days_resolution>12.81</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NUL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29537"><pk_ticket>875829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:21:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29538"><pk_ticket>875858</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:37:19</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CSAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29539"><pk_ticket>875880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>13:48:37</th_created><val_days_resolution>6.54</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29540"><pk_ticket>875908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>14:11:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29541"><pk_ticket>875912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>14:14:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSITENT SOCIAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29542"><pk_ticket>875913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>14:18:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29543"><pk_ticket>875916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>14:21:28</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29544"><pk_ticket>875921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>14:43:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29545"><pk_ticket>875922</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>14:44:47</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29546"><pk_ticket>875931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>15:19:49</th_created><val_days_resolution>1.59</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29547"><pk_ticket>875932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>15:24:07</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29548"><pk_ticket>875938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>15:41:00</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLANOL LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29549"><pk_ticket>875940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>15:43:09</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29550"><pk_ticket>875941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>15:43:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFORMACIO PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29551"><pk_ticket>875944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>15:53:39</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29552"><pk_ticket>875945</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:00:55</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SOLICITUD CASAL BASQUET 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29553"><pk_ticket>875946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:01:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO NUL CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29554"><pk_ticket>875956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:23:49</th_created><val_days_resolution>12.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="29555"><pk_ticket>875957</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:23:52</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29556"><pk_ticket>875960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:34:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29557"><pk_ticket>875962</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:39:44</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU ZONA VERDA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29558"><pk_ticket>875964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:42:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DESCOMPTE INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29559"><pk_ticket>875965</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:45:14</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29560"><pk_ticket>875966</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:46:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29561"><pk_ticket>875967</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:46:49</th_created><val_days_resolution>4.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29562"><pk_ticket>875970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:56:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BECA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29563"><pk_ticket>875971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:56:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29564"><pk_ticket>875973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>16:57:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29565"><pk_ticket>875975</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:03:07</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT SOL·LICITUD</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29566"><pk_ticket>875976</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:06:29</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29567"><pk_ticket>875978</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:22:32</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29568"><pk_ticket>875979</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:23:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PRESTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29569"><pk_ticket>875981</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:49:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREEINCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29570"><pk_ticket>875982</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:49:34</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29571"><pk_ticket>875983</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:50:52</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA QUEIXA CONTENIDORS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29572"><pk_ticket>875984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:51:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CANVI PSICOLOGA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29573"><pk_ticket>875986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>17:59:48</th_created><val_days_resolution>10.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29574"><pk_ticket>875987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:07:11</th_created><val_days_resolution>1.98</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29575"><pk_ticket>875989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:10:56</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29576"><pk_ticket>875992</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:21:29</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29577"><pk_ticket>876004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:47:14</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29578"><pk_ticket>876007</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:55:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29579"><pk_ticket>876008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:57:54</th_created><val_days_resolution>6.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASA ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29580"><pk_ticket>876009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>18:58:35</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29581"><pk_ticket>876012</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>19:06:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29582"><pk_ticket>876014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>19:11:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29583"><pk_ticket>876023</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>19:38:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29584"><pk_ticket>876025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>19:44:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29585"><pk_ticket>876027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-28T00:00:00</td_created><th_created>19:46:46</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PLUSVALUA</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29586"><pk_ticket>876045</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>08:24:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29587"><pk_ticket>876052</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>08:32:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29588"><pk_ticket>876057</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>08:37:08</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIONS</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29589"><pk_ticket>876071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>08:52:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PREEINCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29590"><pk_ticket>876073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Descartada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>08:56:49</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCA'M TELF AJT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29591"><pk_ticket>876077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:01:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29592"><pk_ticket>876079</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:01:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29593"><pk_ticket>876082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:04:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29594"><pk_ticket>876097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:12:50</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29595"><pk_ticket>876113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:19:03</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29596"><pk_ticket>876115</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:20:33</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29597"><pk_ticket>876120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:21:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29598"><pk_ticket>876122</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:23:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29599"><pk_ticket>876129</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:28:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29600"><pk_ticket>876138</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:33:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29601"><pk_ticket>876153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:38:05</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29602"><pk_ticket>876167</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:45:50</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29603"><pk_ticket>876169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:47:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29604"><pk_ticket>876171</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:48:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29605"><pk_ticket>876174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:50:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29606"><pk_ticket>876177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:52:15</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29607"><pk_ticket>876182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:55:07</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29608"><pk_ticket>876183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>09:55:31</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29609"><pk_ticket>876191</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:00:07</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29610"><pk_ticket>876200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:02:52</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29611"><pk_ticket>876216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:09:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29612"><pk_ticket>876226</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:13:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29613"><pk_ticket>876228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:14:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29614"><pk_ticket>876232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:16:23</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREEINCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29615"><pk_ticket>876233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:16:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29616"><pk_ticket>876235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:18:13</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29617"><pk_ticket>876249</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:24:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29618"><pk_ticket>876258</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:27:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29619"><pk_ticket>876263</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:29:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ETSIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29620"><pk_ticket>876270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:31:14</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29621"><pk_ticket>876284</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:35:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29622"><pk_ticket>876285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:35:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREINCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29623"><pk_ticket>876287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:36:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29624"><pk_ticket>876288</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:36:28</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29625"><pk_ticket>876291</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:37:28</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURSET NATACIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29626"><pk_ticket>876308</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:42:20</th_created><val_days_resolution>2.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29627"><pk_ticket>876309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:42:38</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO INSCRPCIO CASALS</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29628"><pk_ticket>876331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:51:46</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU CASAL ESTIU VELA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29629"><pk_ticket>876336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:53:31</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29630"><pk_ticket>876344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>10:55:38</th_created><val_days_resolution>2.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29631"><pk_ticket>876357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:01:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29632"><pk_ticket>876365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:06:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29633"><pk_ticket>876393</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:18:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29634"><pk_ticket>876394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:18:33</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTUI</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29635"><pk_ticket>876395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:18:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INSCRIPCIO CLUB NATACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29636"><pk_ticket>876396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:18:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29637"><pk_ticket>876408</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:23:05</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29638"><pk_ticket>876411</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:24:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29639"><pk_ticket>876414</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:26:00</th_created><val_days_resolution>1.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29640"><pk_ticket>876421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:29:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29641"><pk_ticket>876422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:29:48</th_created><val_days_resolution>1.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29642"><pk_ticket>876427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:30:48</th_created><val_days_resolution>1.67</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29643"><pk_ticket>876445</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:38:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29644"><pk_ticket>876463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:44:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29645"><pk_ticket>876472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:47:49</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29646"><pk_ticket>876474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:49:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29647"><pk_ticket>876486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:53:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29648"><pk_ticket>876490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:55:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29649"><pk_ticket>876492</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>11:56:24</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29650"><pk_ticket>876524</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:06:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29651"><pk_ticket>876526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:06:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PREEINCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29652"><pk_ticket>876531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:09:01</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL MENOR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29653"><pk_ticket>876539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:12:07</th_created><val_days_resolution>1.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29654"><pk_ticket>876551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:16:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29655"><pk_ticket>876555</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:18:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29656"><pk_ticket>876561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:19:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29657"><pk_ticket>876573</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:21:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29658"><pk_ticket>876591</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:26:48</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29659"><pk_ticket>876593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:27:12</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29660"><pk_ticket>876600</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:29:56</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29661"><pk_ticket>876606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:32:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29662"><pk_ticket>876616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:34:49</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29663"><pk_ticket>876617</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:35:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29664"><pk_ticket>876622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:37:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29665"><pk_ticket>876626</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:38:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29666"><pk_ticket>876627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:38:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29667"><pk_ticket>876629</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:39:42</th_created><val_days_resolution>12.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA REGUSTRAD CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29668"><pk_ticket>876639</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:43:30</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29669"><pk_ticket>876645</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:46:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29670"><pk_ticket>876651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>12:48:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29671"><pk_ticket>876684</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:04:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29672"><pk_ticket>876696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:12:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29673"><pk_ticket>876717</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:22:23</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29674"><pk_ticket>876727</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:26:25</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INFORME INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29675"><pk_ticket>876749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:39:20</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29676"><pk_ticket>876768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:47:48</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASAL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29677"><pk_ticket>876771</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:49:59</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29678"><pk_ticket>876787</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>13:57:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29679"><pk_ticket>876791</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>14:01:01</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29680"><pk_ticket>876798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>14:05:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29681"><pk_ticket>876799</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>14:13:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29682"><pk_ticket>876808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>14:29:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29683"><pk_ticket>876811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>14:32:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29684"><pk_ticket>876825</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>15:07:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA  RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29685"><pk_ticket>876828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>15:17:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29686"><pk_ticket>876829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>15:17:49</th_created><val_days_resolution>6.76</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29687"><pk_ticket>876831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>15:23:24</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29688"><pk_ticket>876845</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>16:08:09</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29689"><pk_ticket>876866</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:12:46</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29690"><pk_ticket>876871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:30:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29691"><pk_ticket>876873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:36:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29692"><pk_ticket>876874</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:39:29</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29693"><pk_ticket>876878</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:50:22</th_created><val_days_resolution>0.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO MERCA</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29694"><pk_ticket>876881</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:53:14</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29695"><pk_ticket>876882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>WP RESOLT</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>17:55:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29696"><pk_ticket>876889</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>18:11:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29697"><pk_ticket>876899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>18:34:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29698"><pk_ticket>876906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>19:09:06</th_created><val_days_resolution>0.57</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>33</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29699"><pk_ticket>876907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>19:13:15</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS NATACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29700"><pk_ticket>876915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-29T00:00:00</td_created><th_created>19:51:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29701"><pk_ticket>876924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>08:04:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29702"><pk_ticket>876931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>08:20:58</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29703"><pk_ticket>876932</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>08:21:20</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29704"><pk_ticket>876936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>08:24:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29705"><pk_ticket>876937</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>08:24:36</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29706"><pk_ticket>876950</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>08:41:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29707"><pk_ticket>877032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:32:21</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29708"><pk_ticket>877046</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:38:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFO PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29709"><pk_ticket>877048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:38:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29710"><pk_ticket>877055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:41:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29711"><pk_ticket>877056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:41:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29712"><pk_ticket>877070</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:49:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29713"><pk_ticket>877071</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:49:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29714"><pk_ticket>877078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:52:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29715"><pk_ticket>877082</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>09:54:18</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29716"><pk_ticket>877104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:09:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29717"><pk_ticket>877113</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:12:10</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29718"><pk_ticket>877143</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:24:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CONFIRMACIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29719"><pk_ticket>877153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:28:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29720"><pk_ticket>877165</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:33:59</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29721"><pk_ticket>877175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:38:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29722"><pk_ticket>877183</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:42:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29723"><pk_ticket>877187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:42:56</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29724"><pk_ticket>877203</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:51:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ESTABLIMENTS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29725"><pk_ticket>877214</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>10:56:03</th_created><val_days_resolution>60.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LICITACIO OBRA MENOR</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29726"><pk_ticket>877245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:10:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29727"><pk_ticket>877255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:12:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29728"><pk_ticket>877264</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:15:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29729"><pk_ticket>877280</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:23:43</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29730"><pk_ticket>877282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:23:55</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA GIMNAS MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29731"><pk_ticket>877283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:24:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29732"><pk_ticket>877307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:35:44</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29733"><pk_ticket>877322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:40:54</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29734"><pk_ticket>877329</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:44:14</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29735"><pk_ticket>877338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:50:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29736"><pk_ticket>877341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:51:50</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSCRIPCIO GIMNAS MUNICIPAL</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29737"><pk_ticket>877351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:58:06</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29738"><pk_ticket>877354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>11:59:40</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOC PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29739"><pk_ticket>877359</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:01:08</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29740"><pk_ticket>877361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:01:23</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29741"><pk_ticket>877371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:03:40</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29742"><pk_ticket>877380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:08:47</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29743"><pk_ticket>877385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:11:16</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>COSNULTA TURISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29744"><pk_ticket>877394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:14:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29745"><pk_ticket>877405</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:18:03</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL COPIA LLICENCIA ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29746"><pk_ticket>877416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:22:23</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29747"><pk_ticket>877418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:23:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29748"><pk_ticket>877421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:24:37</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29749"><pk_ticket>877426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:26:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBERTURA ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29750"><pk_ticket>877431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:29:37</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29751"><pk_ticket>877433</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:29:54</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29752"><pk_ticket>877437</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:32:03</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29753"><pk_ticket>877443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:33:59</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29754"><pk_ticket>877447</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:36:50</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29755"><pk_ticket>877450</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:37:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29756"><pk_ticket>877465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:43:01</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29757"><pk_ticket>877472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>12:46:18</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29758"><pk_ticket>877498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:01:03</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29759"><pk_ticket>877509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:05:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT URBANISTIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29760"><pk_ticket>877516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:10:24</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29761"><pk_ticket>877549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:26:09</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29762"><pk_ticket>877566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:35:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29763"><pk_ticket>877574</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:41:40</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29764"><pk_ticket>877582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:51:54</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESCOLA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29765"><pk_ticket>877585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>13:52:56</th_created><val_days_resolution>2.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29766"><pk_ticket>877601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>14:20:26</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29767"><pk_ticket>877611</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>14:50:53</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA BONIF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29768"><pk_ticket>877618</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>15:12:47</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29769"><pk_ticket>877621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>15:22:52</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29770"><pk_ticket>877625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>15:42:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29771"><pk_ticket>877627</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>15:50:08</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INFORME INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29772"><pk_ticket>877630</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>16:06:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BONIFICACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29773"><pk_ticket>877641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>17:23:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29774"><pk_ticket>877644</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>17:48:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="29775"><pk_ticket>877647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>17:59:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29776"><pk_ticket>877650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>18:13:09</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL VOLLEY 2025</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29777"><pk_ticket>877654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>18:26:34</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29778"><pk_ticket>877657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>18:41:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29779"><pk_ticket>877661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-30T00:00:00</td_created><th_created>19:12:50</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BAIXA VECHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29780"><pk_ticket>877675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-05-31T00:00:00</td_created><th_created>00:13:51</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAJA SAGNIER</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29781"><pk_ticket>877687</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-01T00:00:00</td_created><th_created>10:07:50</th_created><val_days_resolution>6.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29782"><pk_ticket>877701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-01T00:00:00</td_created><th_created>23:14:51</th_created><val_days_resolution>11.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29783"><pk_ticket>877752</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>09:06:49</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29784"><pk_ticket>877822</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>09:32:48</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUTS ESTIU I EXTRESCOLARS 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29785"><pk_ticket>877883</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>09:58:50</th_created><val_days_resolution>7.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29786"><pk_ticket>877973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>10:38:22</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29787"><pk_ticket>877985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>10:46:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APLICACIO AIGÜES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29788"><pk_ticket>878040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>11:06:16</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29789"><pk_ticket>878055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>11:13:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BORSA TREBALL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29790"><pk_ticket>878186</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>12:00:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ADJUNTAR DOC EXPEDIENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29791"><pk_ticket>878325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>12:58:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29792"><pk_ticket>878341</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>13:05:48</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA NAIXEMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29793"><pk_ticket>878349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>13:11:36</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29794"><pk_ticket>878376</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>13:21:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ALTA IAE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29795"><pk_ticket>878465</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>14:25:00</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29796"><pk_ticket>878470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>14:38:23</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29797"><pk_ticket>878480</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>15:04:41</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29798"><pk_ticket>878483</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>15:16:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29799"><pk_ticket>878490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>15:30:17</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29800"><pk_ticket>878526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>17:15:19</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29801"><pk_ticket>878529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>17:19:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29802"><pk_ticket>878532</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>17:23:44</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29803"><pk_ticket>878535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>17:29:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29804"><pk_ticket>878543</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>17:51:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29805"><pk_ticket>878548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>18:04:39</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DISTINTIU ZONA VERDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29806"><pk_ticket>878549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>18:06:06</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BASE DADES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29807"><pk_ticket>878551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>18:08:38</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASALS ESTIU</txt_summary><val_time_spent>28</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29808"><pk_ticket>878552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>18:10:43</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29809"><pk_ticket>878554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>18:20:15</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29810"><pk_ticket>878568</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>19:35:10</th_created><val_days_resolution>0.36</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IDCAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="29811"><pk_ticket>878571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-02T00:00:00</td_created><th_created>20:02:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29812"><pk_ticket>878619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:02:43</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPULSA DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29813"><pk_ticket>878624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:06:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OIAC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29814"><pk_ticket>878648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:19:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29815"><pk_ticket>878649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:19:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29816"><pk_ticket>878654</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:22:31</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INFORME INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29817"><pk_ticket>878702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:42:22</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SORTEIG ESCOLA BRESSOL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29818"><pk_ticket>878705</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:43:35</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29819"><pk_ticket>878733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>09:59:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29820"><pk_ticket>878750</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>10:06:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29821"><pk_ticket>878804</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>10:34:28</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29822"><pk_ticket>878832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>10:45:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29823"><pk_ticket>878849</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>10:53:48</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS FORMATIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29824"><pk_ticket>878913</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>11:19:33</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29825"><pk_ticket>878921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>11:22:53</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29826"><pk_ticket>878930</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>11:27:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29827"><pk_ticket>878946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>11:31:49</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29828"><pk_ticket>879048</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:09:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU TECNIC SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29829"><pk_ticket>879062</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:12:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARITES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29830"><pk_ticket>879067</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:14:39</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29831"><pk_ticket>879094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:24:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29832"><pk_ticket>879127</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:36:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29833"><pk_ticket>879134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:39:58</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTAR DOC EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29834"><pk_ticket>879172</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>12:57:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIIFCACO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29835"><pk_ticket>879232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>13:26:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE OAC360</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29836"><pk_ticket>879282</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>13:55:03</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT REVOCACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29837"><pk_ticket>879292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>14:02:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUDA DISCAPACITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29838"><pk_ticket>879299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>14:10:08</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT VULNERABILITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29839"><pk_ticket>879327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>15:12:09</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESOLUCIO BECA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29840"><pk_ticket>879330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>15:19:33</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA DOMICILI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29841"><pk_ticket>879333</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>15:46:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29842"><pk_ticket>879335</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>15:54:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29843"><pk_ticket>879348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>16:29:25</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29844"><pk_ticket>879352</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>16:44:22</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT IBI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29845"><pk_ticket>879355</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>16:51:26</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29846"><pk_ticket>879357</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>16:55:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29847"><pk_ticket>879401</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>19:22:50</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29848"><pk_ticket>879403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>19:39:05</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29849"><pk_ticket>879404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-03T00:00:00</td_created><th_created>19:40:18</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29850"><pk_ticket>879422</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>08:05:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29851"><pk_ticket>879423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>08:06:06</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS CONSULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29852"><pk_ticket>879457</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>08:55:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29853"><pk_ticket>879510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>09:33:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29854"><pk_ticket>879541</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>09:45:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29855"><pk_ticket>879550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>09:49:35</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29856"><pk_ticket>879608</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>10:18:56</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA TERRASSA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29857"><pk_ticket>879653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>10:39:29</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29858"><pk_ticket>879681</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>10:53:05</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29859"><pk_ticket>879733</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>11:16:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERFIL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29860"><pk_ticket>879783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>11:38:09</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BASE DADES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29861"><pk_ticket>879806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>11:50:55</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29862"><pk_ticket>879819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>11:55:04</th_created><val_days_resolution>2.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29863"><pk_ticket>879828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>11:57:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29864"><pk_ticket>879899</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>12:25:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REPRESENTACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29865"><pk_ticket>879912</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>12:34:35</th_created><val_days_resolution>1.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29866"><pk_ticket>879952</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>12:52:04</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29867"><pk_ticket>879970</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>12:58:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29868"><pk_ticket>880090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>14:14:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29869"><pk_ticket>880097</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>14:38:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRESSUPOST ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29870"><pk_ticket>880116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>15:35:49</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29871"><pk_ticket>880124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>16:17:00</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29872"><pk_ticket>880137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>16:46:10</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COPIA LLIC ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29873"><pk_ticket>880153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>17:19:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29874"><pk_ticket>880157</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>17:30:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29875"><pk_ticket>880169</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>18:19:41</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LLICENCIA GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29876"><pk_ticket>880176</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-04T00:00:00</td_created><th_created>18:48:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29877"><pk_ticket>880201</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>08:01:49</th_created><val_days_resolution>1.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29878"><pk_ticket>880247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:06:28</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29879"><pk_ticket>880248</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:06:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29880"><pk_ticket>880278</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:23:29</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALEGACIONS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29881"><pk_ticket>880295</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:35:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="29882"><pk_ticket>880303</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:39:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT CONSULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29883"><pk_ticket>880307</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:41:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR CERTIFICAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29884"><pk_ticket>880315</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>09:45:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29885"><pk_ticket>880402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>10:28:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29886"><pk_ticket>880571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>11:45:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29887"><pk_ticket>880643</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>12:20:39</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI INCIDENCIA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29888"><pk_ticket>880701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>12:52:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29889"><pk_ticket>880742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>13:14:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29890"><pk_ticket>880786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>13:35:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29891"><pk_ticket>880838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>14:13:17</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29892"><pk_ticket>880848</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>14:37:45</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INFORME INTEGRACIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29893"><pk_ticket>880870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>16:03:22</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29894"><pk_ticket>880873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>16:24:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29895"><pk_ticket>880890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>17:24:09</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29896"><pk_ticket>880893</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>17:42:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29897"><pk_ticket>880896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>18:00:12</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29898"><pk_ticket>880906</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>18:06:44</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DECLARACIO CONTRACTISTA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29899"><pk_ticket>880916</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>18:38:11</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR OBRA MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29900"><pk_ticket>880918</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-05T00:00:00</td_created><th_created>18:39:20</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29901"><pk_ticket>880941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>00:05:48</th_created><val_days_resolution>5.5</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29902"><pk_ticket>880942</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>00:14:48</th_created><val_days_resolution>1.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29903"><pk_ticket>881029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>09:30:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29904"><pk_ticket>881073</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>09:54:16</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29905"><pk_ticket>881078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>09:57:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29906"><pk_ticket>881091</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>10:04:53</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29907"><pk_ticket>881151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>10:28:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT BIBLIOTECA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29908"><pk_ticket>881160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>10:34:13</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29909"><pk_ticket>881237</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>11:12:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29910"><pk_ticket>881265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>11:26:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29911"><pk_ticket>881426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>12:52:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29912"><pk_ticket>881478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>13:19:10</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29913"><pk_ticket>881506</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>13:32:59</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29914"><pk_ticket>881513</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>13:38:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACTIVITAT FULL TRCUK</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29915"><pk_ticket>881516</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>13:40:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FOODTRUCK</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29916"><pk_ticket>881520</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>13:43:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29917"><pk_ticket>881550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>14:24:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29918"><pk_ticket>881562</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>15:16:04</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29919"><pk_ticket>881584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-06T00:00:00</td_created><th_created>17:30:14</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CEDULA HABITABILITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29920"><pk_ticket>881621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-07T00:00:00</td_created><th_created>21:09:48</th_created><val_days_resolution>2.69</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NETEJA PARC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29921"><pk_ticket>881646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-09T00:00:00</td_created><th_created>00:18:48</th_created><val_days_resolution>2.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29922"><pk_ticket>881730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-09T00:00:00</td_created><th_created>09:32:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29923"><pk_ticket>881925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-09T00:00:00</td_created><th_created>11:22:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29924"><pk_ticket>882204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-09T00:00:00</td_created><th_created>14:17:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEFON ORGT EL PRAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29925"><pk_ticket>882247</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-09T00:00:00</td_created><th_created>18:00:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29926"><pk_ticket>882254</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-09T00:00:00</td_created><th_created>18:27:49</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ESPAI ESTACIONAMENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29927"><pk_ticket>882298</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>08:31:40</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENTA SOCIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29928"><pk_ticket>882306</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>08:44:20</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29929"><pk_ticket>882313</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>08:51:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO DENUNCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29930"><pk_ticket>882377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>09:23:57</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29931"><pk_ticket>882407</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>09:38:12</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES PERFIL INSCRIPCIO</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29932"><pk_ticket>882427</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>09:49:02</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29933"><pk_ticket>882442</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>09:57:03</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ANULAR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29934"><pk_ticket>882519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>10:26:13</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="29935"><pk_ticket>882571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>10:53:13</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29936"><pk_ticket>882786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>12:14:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29937"><pk_ticket>882816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>12:24:21</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESCOLARITZACIÓ</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29938"><pk_ticket>882856</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>12:36:59</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DADES PERFIL INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29939"><pk_ticket>882862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>12:38:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI NOM BAR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29940"><pk_ticket>882871</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>12:42:05</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29941"><pk_ticket>882949</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>13:18:19</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CERT HISTORIC</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29942"><pk_ticket>883032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>13:52:56</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29943"><pk_ticket>883054</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>14:17:39</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PAGAMENT TRIBUT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29944"><pk_ticket>883065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>15:00:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA IDCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29945"><pk_ticket>883077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>15:50:51</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE EXTRAESCOLARS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29946"><pk_ticket>883078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>15:54:55</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29947"><pk_ticket>883083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>16:22:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29948"><pk_ticket>883090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>16:41:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29949"><pk_ticket>883107</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>17:45:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29950"><pk_ticket>883123</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>18:33:31</th_created><val_days_resolution>0.47</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29951"><pk_ticket>883136</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>19:37:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29952"><pk_ticket>883137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-10T00:00:00</td_created><th_created>19:44:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29953"><pk_ticket>883200</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>09:11:45</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29954"><pk_ticket>883205</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>09:13:24</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA EXPEDIENT OBRES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29955"><pk_ticket>883271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>09:39:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29956"><pk_ticket>883287</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>09:45:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT CANVI TITULARITAT LLICENCIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29957"><pk_ticket>883299</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>09:49:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29958"><pk_ticket>883469</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>10:57:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TECNIC CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29959"><pk_ticket>883490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>11:05:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLAUER CONTAINERS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29960"><pk_ticket>883578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>11:37:00</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29961"><pk_ticket>883655</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>12:03:01</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT NO ACTIVITATS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29962"><pk_ticket>883661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>12:03:31</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29963"><pk_ticket>883739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>12:34:22</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS C1</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29964"><pk_ticket>883745</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>12:35:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CESSIO PARKING</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="29965"><pk_ticket>883773</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>12:49:17</th_created><val_days_resolution>0.63</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29966"><pk_ticket>883941</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>14:46:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29967"><pk_ticket>883956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>15:44:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29968"><pk_ticket>883973</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>16:28:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29969"><pk_ticket>883980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>16:44:29</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ARRACADES MICROGANXET</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29970"><pk_ticket>883989</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>17:16:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29971"><pk_ticket>883994</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>17:38:03</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29972"><pk_ticket>884001</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>17:59:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ACTIVITATS ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="29973"><pk_ticket>884002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>18:11:25</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29974"><pk_ticket>884006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>18:19:36</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29975"><pk_ticket>884014</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-11T00:00:00</td_created><th_created>18:48:15</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA DISTINTIU ZONA VERDA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29976"><pk_ticket>884056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>08:33:04</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29977"><pk_ticket>884093</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>09:04:04</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29978"><pk_ticket>884121</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>09:18:42</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONSULTA CASAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29979"><pk_ticket>884145</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>09:29:46</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29980"><pk_ticket>884255</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:06:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR NULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29981"><pk_ticket>884272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:13:38</th_created><val_days_resolution>26.53</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29982"><pk_ticket>884281</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:16:57</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUGGERIMENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29983"><pk_ticket>884320</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:30:40</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRAMIT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="29984"><pk_ticket>884346</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:40:49</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29985"><pk_ticket>884349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:41:48</th_created><val_days_resolution>1.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29986"><pk_ticket>884396</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>10:55:50</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="29987"><pk_ticket>884412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:01:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29988"><pk_ticket>884449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:14:50</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29989"><pk_ticket>884491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:28:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29990"><pk_ticket>884504</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:32:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA BAIXA CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29991"><pk_ticket>884528</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:44:56</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29992"><pk_ticket>884537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:49:04</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT CURS NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29993"><pk_ticket>884547</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>11:55:31</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29994"><pk_ticket>884589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>12:07:51</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29995"><pk_ticket>884663</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>12:45:54</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="29996"><pk_ticket>884664</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>12:46:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESTABLIR CONTRASENYA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="29997"><pk_ticket>884669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>12:49:17</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTAR INSCRIPCIONS EL PRAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29998"><pk_ticket>884703</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>13:03:24</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERT RETENCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="29999"><pk_ticket>884768</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>13:40:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA TREBALLADORA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30000"><pk_ticket>884797</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>13:57:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS ACTIVITITATS AEROPORT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30001"><pk_ticket>884811</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>14:13:47</th_created><val_days_resolution>5.78</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30002"><pk_ticket>884813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>14:16:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30003"><pk_ticket>884829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>15:18:17</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30004"><pk_ticket>884834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>15:34:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30005"><pk_ticket>884836</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>15:44:11</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ALEGACIONS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30006"><pk_ticket>884844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>16:23:56</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30007"><pk_ticket>884846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>16:29:55</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30008"><pk_ticket>884880</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>18:53:58</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PARADA MERCAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30009"><pk_ticket>884882</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>19:07:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30010"><pk_ticket>884892</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-12T00:00:00</td_created><th_created>21:17:55</th_created><val_days_resolution>4.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30011"><pk_ticket>884943</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>09:13:15</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30012"><pk_ticket>885020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>09:51:25</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30013"><pk_ticket>885036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>10:02:32</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUT PAGAT TAXA ESCOMBRARIES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30014"><pk_ticket>885177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>11:07:18</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITAT ESTAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30015"><pk_ticket>885195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>11:14:26</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30016"><pk_ticket>885227</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>11:27:24</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30017"><pk_ticket>885314</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>12:07:35</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADOR VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30018"><pk_ticket>885321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>12:11:00</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30019"><pk_ticket>885362</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>12:36:29</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ENTRADA A CARPETA ELS MEUS TRAMITS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30020"><pk_ticket>885367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>12:38:03</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT SUGGERIMENT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30021"><pk_ticket>885510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>14:04:16</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30022"><pk_ticket>885531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>14:36:20</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30023"><pk_ticket>885535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>14:44:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30024"><pk_ticket>885552</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>15:22:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30025"><pk_ticket>885598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>23:23:51</th_created><val_days_resolution>11.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CURS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30026"><pk_ticket>885599</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-13T00:00:00</td_created><th_created>23:23:52</th_created><val_days_resolution>1.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS FOTOGRAFIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30027"><pk_ticket>885610</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-14T00:00:00</td_created><th_created>20:30:48</th_created><val_days_resolution>3.85</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLERS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30028"><pk_ticket>885648</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>08:30:03</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30029"><pk_ticket>885653</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>08:39:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO TALLER</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30030"><pk_ticket>885656</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>08:41:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA TRIBUTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30031"><pk_ticket>885659</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>08:44:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IMPOSTOS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30032"><pk_ticket>885731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>09:21:49</th_created><val_days_resolution>1.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO RECONEIXEMENT SITUACIO DE DEPENDENCIA</txt_summary><val_time_spent>16</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30033"><pk_ticket>885813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>09:49:39</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30034"><pk_ticket>885879</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>10:16:25</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30035"><pk_ticket>885951</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>10:38:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NULL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30036"><pk_ticket>886078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>11:19:46</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30037"><pk_ticket>886134</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>11:37:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30038"><pk_ticket>886140</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>11:40:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30039"><pk_ticket>886153</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>11:43:58</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ADJUNTAR DOC SOL</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30040"><pk_ticket>886204</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>11:58:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30041"><pk_ticket>886251</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>12:14:02</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO PISCINA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30042"><pk_ticket>886293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>12:29:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PRORROGA MERCAT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30043"><pk_ticket>886300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>12:33:20</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO DADES CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30044"><pk_ticket>886301</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>12:33:24</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL FITNES JOVE APLICACIO BECA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30045"><pk_ticket>886324</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>12:43:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30046"><pk_ticket>886325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>12:44:06</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTAR DOC</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30047"><pk_ticket>886381</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>13:12:41</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="30048"><pk_ticket>886403</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>13:22:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RECLAMACIO PATRIMONIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30049"><pk_ticket>886425</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>13:33:17</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA REQUERIMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30050"><pk_ticket>886472</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>13:51:33</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30051"><pk_ticket>886484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>13:55:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO SAGNIER</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30052"><pk_ticket>886489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>13:59:52</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA INSTAL·LACIONS ESPORTIVES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30053"><pk_ticket>886510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>14:35:07</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL ESCOLA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30054"><pk_ticket>886537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>16:07:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30055"><pk_ticket>886548</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>16:31:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO MERCAT SEGONA MA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30056"><pk_ticket>886571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>17:28:13</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA TELEFONICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30057"><pk_ticket>886581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>17:52:59</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU NUL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30058"><pk_ticket>886593</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>18:26:28</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA ABONAMENT GIMNAS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30059"><pk_ticket>886596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>18:58:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA REGISTRE RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30060"><pk_ticket>886598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>19:09:11</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30061"><pk_ticket>886601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-16T00:00:00</td_created><th_created>19:32:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO INFORME ARRELAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30062"><pk_ticket>886638</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>08:36:51</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30063"><pk_ticket>886661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>08:59:33</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA NUL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30064"><pk_ticket>886716</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>09:23:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30065"><pk_ticket>886742</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>09:33:17</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30066"><pk_ticket>886786</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>09:47:08</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30067"><pk_ticket>886813</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>09:58:12</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30068"><pk_ticket>886815</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>09:59:21</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURSOS 2025</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30069"><pk_ticket>886819</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>10:00:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPORT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30070"><pk_ticket>886870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>10:18:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES USUARI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30071"><pk_ticket>886904</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>10:29:42</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT LLICENCIA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30072"><pk_ticket>886928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>10:40:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30073"><pk_ticket>886964</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>10:54:17</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30074"><pk_ticket>887072</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>11:37:43</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30075"><pk_ticket>887102</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>11:48:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30076"><pk_ticket>887154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>12:07:34</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS ACTIVITATS ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30077"><pk_ticket>887160</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>12:10:31</th_created><val_days_resolution>0.27</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30078"><pk_ticket>887177</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>12:15:19</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30079"><pk_ticket>887187</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>12:17:56</th_created><val_days_resolution>11.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO DADES CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30080"><pk_ticket>887217</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>12:30:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30081"><pk_ticket>887454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>14:54:49</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30082"><pk_ticket>887478</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>16:08:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30083"><pk_ticket>887486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>16:36:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30084"><pk_ticket>887496</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>17:16:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30085"><pk_ticket>887501</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>17:35:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30086"><pk_ticket>887505</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>17:57:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30087"><pk_ticket>887509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-17T00:00:00</td_created><th_created>18:13:11</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30088"><pk_ticket>887584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>09:01:02</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASALS ESTIU 2025</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30089"><pk_ticket>887701</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>09:42:07</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE ARXIU MUNICIPAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30090"><pk_ticket>887854</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>10:40:41</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30091"><pk_ticket>888032</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>11:47:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>INCIDENCIA DADES PERFIL CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30092"><pk_ticket>888040</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>11:50:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30093"><pk_ticket>888083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>12:03:06</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CURS NETEJA NATURAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30094"><pk_ticket>888105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>12:09:49</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENICIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30095"><pk_ticket>888216</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>12:48:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA COMUNITAT DE VEINS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30096"><pk_ticket>888233</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>12:54:57</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI DADES IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30097"><pk_ticket>888347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>13:42:14</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30098"><pk_ticket>888395</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>14:13:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30099"><pk_ticket>888402</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>14:21:33</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT BAIXA CENS ANIMAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30100"><pk_ticket>888423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>15:11:21</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30101"><pk_ticket>888431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>15:37:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ADJUNTAR DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30102"><pk_ticket>888432</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>15:39:44</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30103"><pk_ticket>888444</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>16:31:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDCAT CERT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30104"><pk_ticket>888460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>17:16:23</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA PER AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30105"><pk_ticket>888463</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>17:26:59</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ABONAMENT ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30106"><pk_ticket>888470</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>17:45:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30107"><pk_ticket>888475</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>17:57:34</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AGENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30108"><pk_ticket>888487</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>18:52:35</th_created><val_days_resolution>12.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30109"><pk_ticket>888490</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-18T00:00:00</td_created><th_created>18:55:12</th_created><val_days_resolution>12.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30110"><pk_ticket>888517</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>08:06:48</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA LLICENCIA OBRES</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30111"><pk_ticket>888596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>09:20:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30112"><pk_ticket>888607</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>09:28:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30113"><pk_ticket>888722</pk_ticket><des_remote_connection>CALIA, PERO NO HEM POGUT</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>10:23:38</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA DESCARREGA IDCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30114"><pk_ticket>888776</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>10:43:48</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL RECOLLIDA MOBLES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30115"><pk_ticket>888798</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>10:49:57</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30116"><pk_ticket>888807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>10:53:08</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT INSPECCIO URBANISME</txt_summary><val_time_spent>21</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30117"><pk_ticket>888808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>10:53:16</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30118"><pk_ticket>888817</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>10:58:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SOL OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30119"><pk_ticket>888828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>11:01:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO DOC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30120"><pk_ticket>888944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>11:53:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VALOR CATASTRAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30121"><pk_ticket>889027</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>12:27:37</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30122"><pk_ticket>889095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>12:51:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CAPTCHA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30123"><pk_ticket>889235</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>13:49:02</th_created><val_days_resolution>0.49</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATIRCULA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30124"><pk_ticket>889285</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>15:04:33</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA OAC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30125"><pk_ticket>889290</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>15:32:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30126"><pk_ticket>889293</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>15:48:26</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30127"><pk_ticket>889300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>16:08:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30128"><pk_ticket>889317</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>17:30:58</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO MERCAT SETMANAL</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30129"><pk_ticket>889319</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>17:36:27</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESERVA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30130"><pk_ticket>889331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>18:19:12</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30131"><pk_ticket>889342</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-19T00:00:00</td_created><th_created>18:58:55</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30132"><pk_ticket>889418</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>09:01:05</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA ACTIVITAT</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30133"><pk_ticket>889436</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>09:10:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30134"><pk_ticket>889451</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>09:14:56</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES PERFIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30135"><pk_ticket>889749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>11:33:29</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30136"><pk_ticket>889767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>11:38:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO PERMIS OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30137"><pk_ticket>889807</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>MAIL</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>11:53:56</th_created><val_days_resolution>0.77</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30138"><pk_ticket>889808</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>11:54:15</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30139"><pk_ticket>889814</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>11:55:29</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30140"><pk_ticket>889826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>12:01:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30141"><pk_ticket>889891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>12:37:47</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PLUSVALUA PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30142"><pk_ticket>889894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>12:38:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30143"><pk_ticket>889921</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>12:52:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO BAIXA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30144"><pk_ticket>890036</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>14:03:40</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITART INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30145"><pk_ticket>890053</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>14:47:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARTA PAGAMENT INICI ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30146"><pk_ticket>890063</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>15:23:48</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECURS MULTA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30147"><pk_ticket>890064</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>15:35:04</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30148"><pk_ticket>890090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-20T00:00:00</td_created><th_created>19:01:47</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30149"><pk_ticket>890120</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-22T00:00:00</td_created><th_created>17:03:51</th_created><val_days_resolution>10.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERFIL ACCES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30150"><pk_ticket>890150</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>08:37:51</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGUARD CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30151"><pk_ticket>890245</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>09:27:28</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT VELA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30152"><pk_ticket>890360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>10:33:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30153"><pk_ticket>890377</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>10:39:50</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CENS ANIMALS</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30154"><pk_ticket>890514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>11:46:43</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IVTM</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30155"><pk_ticket>890551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>12:01:46</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESPOSTA REQUERIMENT DOC</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30156"><pk_ticket>890566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>12:08:28</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI CASAL 2025</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30157"><pk_ticket>890641</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>12:58:20</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELF SERVEIS SOCIALS BUNYULA</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30158"><pk_ticket>890646</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>13:02:47</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPSOTA QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30159"><pk_ticket>890651</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>13:05:44</th_created><val_days_resolution>1.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30160"><pk_ticket>890775</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>15:21:54</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ASSABENTAT OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30161"><pk_ticket>890788</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>16:19:56</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30162"><pk_ticket>890806</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-23T00:00:00</td_created><th_created>17:47:53</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIF INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30163"><pk_ticket>890903</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>09:02:45</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO ACTIVITAT VELA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30164"><pk_ticket>890960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>09:29:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESGUARD INSCRIPCIO</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30165"><pk_ticket>891024</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:09:54</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30166"><pk_ticket>891028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:10:29</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULAR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30167"><pk_ticket>891051</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:18:19</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA VEHICLES RENTING</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30168"><pk_ticket>891055</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:20:04</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA FALTA DOCUMENTACIO INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30169"><pk_ticket>891078</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:29:10</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30170"><pk_ticket>891138</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:47:51</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR COMUNICACIO CANVI ACTIVITAT</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30171"><pk_ticket>891151</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>10:53:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30172"><pk_ticket>891272</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>11:33:21</th_created><val_days_resolution>0.33</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30173"><pk_ticket>891297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>11:42:41</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRUCADA PERDUDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30174"><pk_ticket>891322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>11:52:20</th_created><val_days_resolution>83.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL FITNES JOVE APLICACIO BECA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30175"><pk_ticket>891347</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:01:27</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU A VELA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30176"><pk_ticket>891365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:07:49</th_created><val_days_resolution>1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA OBRA MENOR</txt_summary><val_time_spent>29</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30177"><pk_ticket>891392</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:16:19</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA BECA CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30178"><pk_ticket>891400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Derivada a departament de l’ens</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:18:23</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30179"><pk_ticket>891424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:27:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONTACTE SERVEIS SOCIAL PALMERES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30180"><pk_ticket>891495</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:53:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL INSCRIPCIONS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30181"><pk_ticket>891509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>12:59:18</th_created><val_days_resolution>19.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR IDCAT MOBIL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30182"><pk_ticket>891519</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>13:03:57</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEUTE IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30183"><pk_ticket>891529</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>13:09:38</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECLAMACIO IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30184"><pk_ticket>891666</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>15:17:51</th_created><val_days_resolution>6.65</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OTORGAMENT AJUT CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30185"><pk_ticket>891678</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>15:55:45</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCIRPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30186"><pk_ticket>891690</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>16:31:51</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30187"><pk_ticket>891694</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>16:42:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA IDCATMOBIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30188"><pk_ticket>891702</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>17:04:49</th_created><val_days_resolution>4.79</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT MATRICULA CASAL ESTIU</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30189"><pk_ticket>891731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>18:17:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30190"><pk_ticket>891746</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>19:08:47</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30191"><pk_ticket>891757</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-25T00:00:00</td_created><th_created>20:26:48</th_created><val_days_resolution>9.9</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30192"><pk_ticket>891829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>09:07:20</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30193"><pk_ticket>891953</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>10:07:54</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30194"><pk_ticket>891960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>10:10:42</th_created><val_days_resolution>0.18</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCIPCIO SEPE</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30195"><pk_ticket>891987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>10:22:27</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30196"><pk_ticket>892124</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>11:18:40</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTACIO MENOR</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30197"><pk_ticket>892266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>12:10:42</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30198"><pk_ticket>892272</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>12:12:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE CASES PUIG</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30199"><pk_ticket>892292</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>12:19:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30200"><pk_ticket>892309</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>12:27:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PRORROGA PARADA SANT COSME</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30201"><pk_ticket>892372</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>12:50:45</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOLUCIO IBI</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30202"><pk_ticket>892380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>12:53:31</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA TARGETA PMR</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30203"><pk_ticket>892413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>13:11:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AGENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30204"><pk_ticket>892500</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>13:51:52</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DELIMITACIO MUNICIPI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30205"><pk_ticket>892537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>14:53:38</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CARTA CENS ANIMALS COMPANYIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30206"><pk_ticket>892544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>15:12:08</th_created><val_days_resolution>0.35</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESEVRA PARC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30207"><pk_ticket>892550</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>15:30:33</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIFICACIO INSCRIPCIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30208"><pk_ticket>892558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>15:51:48</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30209"><pk_ticket>892560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>16:00:27</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30210"><pk_ticket>892576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>17:14:26</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30211"><pk_ticket>892578</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>17:19:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30212"><pk_ticket>892582</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>17:30:12</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ESPORT JOVE</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30213"><pk_ticket>892584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>17:35:56</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO JUSTIFICANT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30214"><pk_ticket>892590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>17:43:04</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TELEASSISTENCIA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30215"><pk_ticket>892601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>18:03:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA  LLISTES HPO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30216"><pk_ticket>892605</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>18:18:43</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30217"><pk_ticket>892606</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>18:21:56</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOMICILIACIO BANCARIA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30218"><pk_ticket>892616</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>19:15:14</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30219"><pk_ticket>892620</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>19:28:55</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTRACTACIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30220"><pk_ticket>892625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-26T00:00:00</td_created><th_created>19:55:15</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR  CONTRACTE MENOR</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30221"><pk_ticket>892650</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>08:17:21</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA AUTORITZACIO CASAL ESTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30222"><pk_ticket>892682</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>09:08:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30223"><pk_ticket>892852</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>10:25:50</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30224"><pk_ticket>892905</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>10:49:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA GUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30225"><pk_ticket>892920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>10:58:36</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PRESENTAR INSTANCIA</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30226"><pk_ticket>893002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>11:36:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA BECA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30227"><pk_ticket>893009</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>11:38:21</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30228"><pk_ticket>893037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>11:49:46</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30229"><pk_ticket>893108</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>12:21:48</th_created><val_days_resolution>1.42</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30230"><pk_ticket>893135</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>12:30:49</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30231"><pk_ticket>893189</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>12:41:50</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCDA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30232"><pk_ticket>893260</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>13:20:42</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30233"><pk_ticket>893265</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>13:21:49</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30234"><pk_ticket>893266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>13:21:50</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30235"><pk_ticket>893300</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>13:37:49</th_created><val_days_resolution>7.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30236"><pk_ticket>893316</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>13:47:18</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MODIF USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30237"><pk_ticket>893343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>14:11:31</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IBI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30238"><pk_ticket>893348</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>14:23:31</th_created><val_days_resolution>0.32</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30239"><pk_ticket>893349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>14:38:38</th_created><val_days_resolution>0.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30240"><pk_ticket>893350</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>14:40:49</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>CONSULTA FULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30241"><pk_ticket>893351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>14:43:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FULL INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30242"><pk_ticket>893354</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>14:50:03</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30243"><pk_ticket>893364</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>15:27:11</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SIGNATURA DOC</txt_summary><val_time_spent>15</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30244"><pk_ticket>893365</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>15:35:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30245"><pk_ticket>893378</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>16:22:31</th_created><val_days_resolution>0.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASLA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30246"><pk_ticket>893394</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>17:28:39</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CERTIFICAT COMPTE</txt_summary><val_time_spent>23</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30247"><pk_ticket>893416</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>18:57:41</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30248"><pk_ticket>893424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-27T00:00:00</td_created><th_created>19:30:34</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEIXA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30249"><pk_ticket>893448</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-29T00:00:00</td_created><th_created>14:08:48</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASISTENTA SOCIAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30250"><pk_ticket>893486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>08:11:55</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30251"><pk_ticket>893510</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>08:42:51</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30252"><pk_ticket>893675</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:00:58</th_created><val_days_resolution>0.23</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA SUGGERIMENT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30253"><pk_ticket>893679</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:02:38</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT ACTIVITAT LOCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30254"><pk_ticket>893715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:17:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30255"><pk_ticket>893724</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:21:04</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30256"><pk_ticket>893730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:21:58</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30257"><pk_ticket>893754</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:30:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO INICI COMERÇ</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30258"><pk_ticket>893783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:38:49</th_created><val_days_resolution>8.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CARREGA VEHICLE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30259"><pk_ticket>893839</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>10:54:40</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESGUARD CASAL ESTIU</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30260"><pk_ticket>893925</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>11:24:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT QUEIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30261"><pk_ticket>893946</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>11:31:49</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30262"><pk_ticket>893984</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>11:44:53</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA JUTJAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30263"><pk_ticket>894104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>12:28:49</th_created><val_days_resolution>1.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30264"><pk_ticket>894153</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>12:43:12</th_created><val_days_resolution>7.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALEGACIO PER INFRACCIO</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30265"><pk_ticket>894174</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>12:49:29</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30266"><pk_ticket>894194</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>12:58:01</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30267"><pk_ticket>894250</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>13:24:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA IAE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30268"><pk_ticket>894297</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>13:41:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PRESENTACIO TELEMATICA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30269"><pk_ticket>894337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>14:08:09</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSULTA AUTORITZACIO CASAL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30270"><pk_ticket>894371</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>14:47:42</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO PARADA MERCAT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30271"><pk_ticket>894385</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>15:27:06</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO PREVIA OBRA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30272"><pk_ticket>894387</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>15:34:16</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL CASALS ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30273"><pk_ticket>894388</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>15:35:45</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO PRORROGA MERCAT SETMANAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30274"><pk_ticket>894412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>16:48:41</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICANT INSCRIPCIO CASALS ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30275"><pk_ticket>894434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>18:02:26</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30276"><pk_ticket>894443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>18:32:48</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IVTM</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30277"><pk_ticket>894452</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>19:22:50</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT IBI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30278"><pk_ticket>894458</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-06-30T00:00:00</td_created><th_created>19:48:07</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENTACIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30279"><pk_ticket>894509</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>08:29:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30280"><pk_ticket>894530</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>08:49:40</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30281"><pk_ticket>894537</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>08:54:04</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30282"><pk_ticket>894834</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>10:53:49</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO ENDOLL ELECTRIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30283"><pk_ticket>894936</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>11:25:26</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANULACIO CLASE</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30284"><pk_ticket>895056</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>12:08:16</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT TAXA ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30285"><pk_ticket>895076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>12:16:18</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA MERCAT SETMANAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30286"><pk_ticket>895094</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>12:21:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA DE VOLUMINOSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30287"><pk_ticket>895182</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>12:50:43</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSTANCIA GENERICA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30288"><pk_ticket>895212</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>13:02:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30289"><pk_ticket>895213</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>13:03:32</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30290"><pk_ticket>895228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>13:07:40</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREINSCRIPCIO ESO SANT BOI</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30291"><pk_ticket>895409</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>14:52:40</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLIBRE FAMILIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30292"><pk_ticket>895424</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>15:35:15</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30293"><pk_ticket>895426</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>15:46:35</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCES SELECTIU MANTENIMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="30294"><pk_ticket>895449</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>16:48:38</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL ACCES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30295"><pk_ticket>895479</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>18:26:24</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AUTOLIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30296"><pk_ticket>895484</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>18:45:21</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30297"><pk_ticket>895491</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-01T00:00:00</td_created><th_created>19:13:04</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA AUTOLIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30298"><pk_ticket>895538</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>08:20:32</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL ACTIVITATS ESPORTIVES</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30299"><pk_ticket>895540</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>08:22:28</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT REGISTRE CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30300"><pk_ticket>895554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>08:43:05</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30301"><pk_ticket>895572</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>09:00:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30302"><pk_ticket>895576</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>09:02:21</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30303"><pk_ticket>895660</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>09:43:08</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30304"><pk_ticket>895718</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>10:03:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIONS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30305"><pk_ticket>895748</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>10:14:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30306"><pk_ticket>895812</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>10:36:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CLASES NATACIO</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30307"><pk_ticket>895832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>10:40:24</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NUL CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30308"><pk_ticket>895924</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>11:10:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ATESTAT POLICIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30309"><pk_ticket>895934</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>11:14:49</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE HABITATGE</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30310"><pk_ticket>896077</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>12:17:19</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30311"><pk_ticket>896146</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>12:49:01</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30312"><pk_ticket>896304</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>14:35:11</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30313"><pk_ticket>896325</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>15:36:31</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ALTA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30314"><pk_ticket>896327</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>15:48:10</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30315"><pk_ticket>896332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>15:59:34</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30316"><pk_ticket>896336</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>16:07:10</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30317"><pk_ticket>896338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>16:24:16</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30318"><pk_ticket>896343</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>16:47:47</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA PERFIL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30319"><pk_ticket>896344</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>16:50:07</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30320"><pk_ticket>896351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>16:56:49</th_created><val_days_resolution>0.68</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI CASAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30321"><pk_ticket>896360</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>17:18:53</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30322"><pk_ticket>896361</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>17:26:59</th_created><val_days_resolution>0.48</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>25</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30323"><pk_ticket>896363</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>17:35:01</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES INFORMACIO PUBLICA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30324"><pk_ticket>896367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>17:49:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASALS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30325"><pk_ticket>896373</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>18:13:07</th_created><val_days_resolution>1.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RECURS SANCIO</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30326"><pk_ticket>896375</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>18:22:28</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30327"><pk_ticket>896382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>18:44:21</th_created><val_days_resolution>0.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RENOVACIO CERT FNMT</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30328"><pk_ticket>896390</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>19:14:59</th_created><val_days_resolution>0.72</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO FUNDACIO EL PRAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30329"><pk_ticket>896400</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-02T00:00:00</td_created><th_created>19:38:52</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30330"><pk_ticket>896460</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>09:07:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ANUL·LAR INSCRIPCIO CASAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30331"><pk_ticket>896544</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>09:47:43</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA FRACCIONAMENT PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30332"><pk_ticket>896592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>10:08:54</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30333"><pk_ticket>896622</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>10:23:13</th_created><val_days_resolution>0.44</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA APORTACIO CANVI NOM ACTIVITATS</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30334"><pk_ticket>896623</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>10:23:47</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT REGIM URBANISTIC APROFITAMENT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30335"><pk_ticket>896625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>10:24:15</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30336"><pk_ticket>896635</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>10:27:30</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30337"><pk_ticket>896706</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>10:51:05</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT DIGITAL</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30338"><pk_ticket>896768</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>11:20:12</th_created><val_days_resolution>0.62</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR COMUNICACIO CANVI TITULARITAT FUE</txt_summary><val_time_spent>39</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30339"><pk_ticket>896869</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>12:00:25</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>17</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30340"><pk_ticket>896909</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>12:14:38</th_created><val_days_resolution>0.01</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30341"><pk_ticket>897068</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>13:24:17</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30342"><pk_ticket>897090</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>13:33:43</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MERCAT SETMANAL SANT COSME</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30343"><pk_ticket>897095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>13:35:06</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EXPOSICIO</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30344"><pk_ticket>897137</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>13:53:08</th_created><val_days_resolution>0.55</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACTIVACIO USUARI</txt_summary><val_time_spent>38</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30345"><pk_ticket>897139</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>13:53:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERT DEUTES MUNICIPALS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30346"><pk_ticket>897158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>14:04:05</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO ACTIVITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30347"><pk_ticket>897219</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>16:32:35</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MODIFICACIO INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30348"><pk_ticket>897228</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-03T00:00:00</td_created><th_created>17:01:35</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO EXPOSICIO ARTISTES</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30349"><pk_ticket>897302</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>08:50:30</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT CONVIVENCIA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30350"><pk_ticket>897397</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>09:52:27</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSPECCIO TÈCNICA EDIFICI</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30351"><pk_ticket>897404</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>09:54:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REBUTS IBI</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30352"><pk_ticket>897412</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>09:57:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR GUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30353"><pk_ticket>897454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>10:16:15</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30354"><pk_ticket>897499</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>10:40:37</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PROCEDIMENT PAGAMENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30355"><pk_ticket>897514</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>10:47:50</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ZONA VERDA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30356"><pk_ticket>897531</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>10:53:57</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA REGISTRE</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30357"><pk_ticket>897585</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>11:17:22</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA CONSULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30358"><pk_ticket>897696</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>12:02:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA JUSTIFICACIO SUBVENCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30359"><pk_ticket>897731</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>12:15:36</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU MEDI AMBIENT</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="30360"><pk_ticket>897749</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>12:21:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30361"><pk_ticket>897779</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>12:33:18</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30362"><pk_ticket>897928</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>13:54:04</th_created><val_days_resolution>1.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30363"><pk_ticket>897987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>17:27:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CENTRE ANTONI VILA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30364"><pk_ticket>898003</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>18:33:07</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OBRA MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30365"><pk_ticket>898004</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>18:52:44</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO PREVIA OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30366"><pk_ticket>898020</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-04T00:00:00</td_created><th_created>23:28:36</th_created><val_days_resolution>6.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACTIVITATS CURSOS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30367"><pk_ticket>898021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-05T00:00:00</td_created><th_created>00:04:36</th_created><val_days_resolution>10.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CURS SUBVENCIONAT ADMINISTRATIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30368"><pk_ticket>898022</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-07-05T00:00:00</td_created><th_created>00:07:35</th_created><val_days_resolution>0</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRUCADA DUPLICADA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30369"><pk_ticket>898028</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-05T00:00:00</td_created><th_created>12:14:36</th_created><val_days_resolution>7.34</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT HISTORIC</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30370"><pk_ticket>898099</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-06T00:00:00</td_created><th_created>20:51:37</th_created><val_days_resolution>5.39</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU 2025</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30371"><pk_ticket>898100</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-06T00:00:00</td_created><th_created>22:14:36</th_created><val_days_resolution>1.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30372"><pk_ticket>898142</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>08:18:51</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA URGENT CANVI ESCOLA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30373"><pk_ticket>898154</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>08:41:33</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA MEDIACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30374"><pk_ticket>898179</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>09:06:36</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PERMIS OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30375"><pk_ticket>898208</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>09:19:37</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT TAXA LLICENCIA OBRES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30376"><pk_ticket>898220</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>09:23:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT CONVIVENCIA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30377"><pk_ticket>898270</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>09:47:34</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30378"><pk_ticket>898382</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>10:29:47</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30379"><pk_ticket>898419</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>10:40:32</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DADES ENTITAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30380"><pk_ticket>898430</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>10:44:24</th_created><val_days_resolution>4.24</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REGISTRE MUNICIPAL</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30381"><pk_ticket>898443</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>10:47:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30382"><pk_ticket>898455</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>10:53:27</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO CASAL ESTIU</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30383"><pk_ticket>898486</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>11:04:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA AGENT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30384"><pk_ticket>898493</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>11:08:56</th_created><val_days_resolution>0.41</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONFIRMACIO CASAL ESTIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30385"><pk_ticket>898554</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>11:32:20</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU CONVOCATORIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="30386"><pk_ticket>898577</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>11:40:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE DEP URBANISME</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30387"><pk_ticket>898584</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>11:43:42</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE URBANISME</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30388"><pk_ticket>898661</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>12:07:01</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30389"><pk_ticket>898801</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>12:59:17</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30390"><pk_ticket>898846</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>13:17:23</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MOBILITAT REDUIDA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30391"><pk_ticket>898897</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>13:36:39</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE URBANISME</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30392"><pk_ticket>898938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>13:52:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC PROCES SELECTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="30393"><pk_ticket>898944</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>13:56:17</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR FINAL OBRES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30394"><pk_ticket>898971</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>14:14:17</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30395"><pk_ticket>898977</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>14:19:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO CATALA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30396"><pk_ticket>898987</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>14:38:37</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOCS</txt_summary><val_time_spent>30</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30397"><pk_ticket>899006</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>16:00:17</th_created><val_days_resolution>0.43</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PROCES SELECTIU</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Processos selectius</des_category_1></row>
<row _id="30398"><pk_ticket>899008</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>16:19:21</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASAL ESTIU</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30399"><pk_ticket>899010</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>16:27:36</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU VELA</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30400"><pk_ticket>899017</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>16:44:00</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA CAN ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30401"><pk_ticket>899021</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>16:54:08</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30402"><pk_ticket>899034</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-07T00:00:00</td_created><th_created>17:54:10</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO JUSTICIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30403"><pk_ticket>899043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type /><td_created>2025-07-07T00:00:00</td_created><th_created>18:41:59</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APARCAMENT PLATJA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30404"><pk_ticket>899144</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>09:18:36</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL USUARI</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30405"><pk_ticket>899232</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>10:05:56</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA TELEASSISTENCIA MODIF</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30406"><pk_ticket>899289</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>10:33:01</th_created><val_days_resolution>16.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO HORA DE NADONS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30407"><pk_ticket>899338</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating>5</val_rating><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>10:51:36</th_created><val_days_resolution>2.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT LIQUIDACIO PLUSVALUA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30408"><pk_ticket>899477</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>11:40:43</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT PLUSVALUA</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30409"><pk_ticket>899535</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>12:02:14</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL CONSULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30410"><pk_ticket>899539</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>12:04:18</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMPROVANT INSCRIPCIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30411"><pk_ticket>899592</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>12:28:09</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASA ESTIU</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30412"><pk_ticket>899601</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>12:32:01</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT CASAL ESTIU</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30413"><pk_ticket>899676</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>13:04:35</th_created><val_days_resolution>1.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRPCIO CASL ESTIU</txt_summary><val_time_spent>75</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30414"><pk_ticket>899715</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>13:20:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCEPTACIO AJUT EXTRAESCOLARS.</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30415"><pk_ticket>899753</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>13:34:54</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCEPTACIO AJUT EXTRAESCOLARS</txt_summary><val_time_spent>19</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30416"><pk_ticket>899805</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>14:23:36</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA NOTIFICACIO ELECTRONICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30417"><pk_ticket>899816</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>14:43:13</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30418"><pk_ticket>899824</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>15:19:32</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30419"><pk_ticket>899826</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>15:23:37</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUSTIFICANT CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30420"><pk_ticket>899828</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>15:34:21</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30421"><pk_ticket>899829</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>15:38:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30422"><pk_ticket>899844</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>16:39:38</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO ALTA APORTACIO DOCUMENTACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30423"><pk_ticket>899855</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>17:12:45</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUTS ACTIVITATS ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30424"><pk_ticket>899862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>17:49:02</th_created><val_days_resolution>0.3</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR AL·LEGACIO MULTA</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30425"><pk_ticket>899870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>18:30:52</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>14</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30426"><pk_ticket>899873</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-08T00:00:00</td_created><th_created>18:42:35</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA COMUNICACIO OBRES</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30427"><pk_ticket>899896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>08:02:18</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCEDNCIA PERFIL GIMNAS MUNICIPAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30428"><pk_ticket>899991</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>09:27:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30429"><pk_ticket>899995</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>09:28:51</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTACIO INFORMACIO COMPTE CORRENT EXPEDIENT EN TRAMIT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30430"><pk_ticket>900037</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>09:52:07</th_created><val_days_resolution>0.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30431"><pk_ticket>900074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>10:07:57</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30432"><pk_ticket>900105</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>10:25:27</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30433"><pk_ticket>900109</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>10:26:59</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO DOC COMPTE CORRENT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30434"><pk_ticket>900141</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>10:42:12</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30435"><pk_ticket>900553</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>13:58:08</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA MOBILITAT REDUÏDA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30436"><pk_ticket>900564</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>14:04:22</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30437"><pk_ticket>900566</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>14:05:24</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MOBILITAT REDUIDA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30438"><pk_ticket>900581</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>14:31:09</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT IVTM</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30439"><pk_ticket>900625</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>16:10:39</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30440"><pk_ticket>900634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>16:50:41</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CERTIFICAT IND HISTORIC</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30441"><pk_ticket>900642</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>17:25:38</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA RESERVA CEM ESTRUCH</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30442"><pk_ticket>900647</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>17:50:10</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PLUSVALIA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30443"><pk_ticket>900649</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-09T00:00:00</td_created><th_created>18:09:42</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCES NOTIFICACIO</txt_summary><val_time_spent>13</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30444"><pk_ticket>900931</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>10:49:36</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30445"><pk_ticket>900985</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>11:18:02</th_created><val_days_resolution>0.28</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CONTRACTE MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30446"><pk_ticket>901104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>12:18:36</th_created><val_days_resolution>0.71</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT RESPONSABILITAT PATRIMONIAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30447"><pk_ticket>901126</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>12:29:02</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRMAITAR CANVI ACTIVITATS</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30448"><pk_ticket>901224</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>13:21:10</th_created><val_days_resolution>0.21</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA MOBLES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30449"><pk_ticket>901271</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>13:47:53</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR QUEXIA OMIC</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30450"><pk_ticket>901321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>15:35:36</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CUOTA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30451"><pk_ticket>901322</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>15:37:36</th_created><val_days_resolution>0.26</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CUOTA GIMNAS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30452"><pk_ticket>901328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>15:54:35</th_created><val_days_resolution>1.92</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA ESPORTS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30453"><pk_ticket>901331</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>16:06:48</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30454"><pk_ticket>901337</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>16:25:36</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CERTIFICAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30455"><pk_ticket>901351</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>17:04:38</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSUTA PLUSVALUA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30456"><pk_ticket>901374</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>18:35:36</th_created><val_days_resolution>2.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30457"><pk_ticket>901384</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-10T00:00:00</td_created><th_created>19:57:25</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT INDIVIDUAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30458"><pk_ticket>901434</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>08:46:04</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO ACTIVITATS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30459"><pk_ticket>901542</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>09:54:26</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT ACTIVITATS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30460"><pk_ticket>901551</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>09:59:35</th_created><val_days_resolution>6.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TARGETA CONTENIDORS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30461"><pk_ticket>901634</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>10:38:57</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR MATRICULA RESIDENCIA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30462"><pk_ticket>901720</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>11:16:35</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30463"><pk_ticket>901785</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>11:43:57</th_created><val_days_resolution>0.46</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTACIO MENOR</txt_summary><val_time_spent>24</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30464"><pk_ticket>901908</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>12:34:35</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30465"><pk_ticket>901920</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>12:37:23</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CITA PREVIA RECOLLIDA MOBLES</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30466"><pk_ticket>902026</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>13:25:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL FUTBOL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30467"><pk_ticket>902044</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>13:36:07</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR AL·LEGACIONS TRANSIT</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30468"><pk_ticket>902083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>14:21:11</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEVOL CASAL ESTIU</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30469"><pk_ticket>902092</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>14:49:23</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRCIPCIO CASAL 2025</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30470"><pk_ticket>902095</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>15:08:39</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO VOLANT HISTORIC</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30471"><pk_ticket>902116</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>18:21:28</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIONS CASAL 2025</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30472"><pk_ticket>902117</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>18:41:19</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30473"><pk_ticket>902133</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-11T00:00:00</td_created><th_created>19:38:42</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PAGAMENT MULTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30474"><pk_ticket>902256</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>08:04:01</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30475"><pk_ticket>902266</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>08:15:14</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30476"><pk_ticket>902283</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>08:44:37</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES USUARI</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30477"><pk_ticket>902431</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>09:56:56</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA CONSULTA ASSISTENTA SOCIAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30478"><pk_ticket>902454</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>10:09:36</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA ACCES NOTIF</txt_summary><val_time_spent>13</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30479"><pk_ticket>902498</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>10:26:37</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE RESPOSTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30480"><pk_ticket>902561</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>10:48:47</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA NULL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30481"><pk_ticket>902598</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>11:03:09</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30482"><pk_ticket>902621</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>11:12:40</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL MODIF</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30483"><pk_ticket>902643</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>11:20:02</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA INTEGRACIO SOCIAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30484"><pk_ticket>902668</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>11:29:36</th_created><val_days_resolution>1.03</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CANVI ADREÇA FISCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30485"><pk_ticket>902669</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>11:29:37</th_created><val_days_resolution>1.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI ADREÇA FISCAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30486"><pk_ticket>902730</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>11:51:33</th_created><val_days_resolution>12.66</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTACIO MENOR</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30487"><pk_ticket>902767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>12:07:35</th_created><val_days_resolution>0.4</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>TRAMITAR CANVI ADREÇA FISCAL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30488"><pk_ticket>902781</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>12:13:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE DEP PLAGUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30489"><pk_ticket>902783</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>12:13:58</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITRA ACCES NOTIFICACIO</txt_summary><val_time_spent>3</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30490"><pk_ticket>902831</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>12:42:30</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA PADRO CONSULTA</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30491"><pk_ticket>902870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>12:59:41</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ALTA ACTIVITAT</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30492"><pk_ticket>902894</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>13:14:39</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR REQUERIMENT DOC</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30493"><pk_ticket>902954</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>13:40:16</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2025</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30494"><pk_ticket>902960</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>13:44:06</th_created><val_days_resolution>0.2</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIONS CASALS ESTIU 2025</txt_summary><val_time_spent>11</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30495"><pk_ticket>902986</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>14:08:23</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30496"><pk_ticket>902990</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>14:18:09</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ACCES CERTIFICAT DIGITAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30497"><pk_ticket>903002</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>14:29:25</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30498"><pk_ticket>903025</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>15:07:51</th_created><val_days_resolution>0.13</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA GIMNAS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30499"><pk_ticket>903043</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>16:08:00</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30500"><pk_ticket>903047</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>16:16:24</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT PADRO VOLANT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30501"><pk_ticket>903074</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>17:24:35</th_created><val_days_resolution>5.56</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30502"><pk_ticket>903076</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>17:28:45</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IDENTIFIACIO CONDUCTOR</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30503"><pk_ticket>903083</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>17:58:30</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCADA SENSE IDENTIFICACIO</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30504"><pk_ticket>903085</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>18:02:56</th_created><val_days_resolution>16.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>ERROR CONTRACTACIO MENOR</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Factures, pagaments i contractació</des_category_1></row>
<row _id="30505"><pk_ticket>903104</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>19:11:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CANVI TITULARITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30506"><pk_ticket>903106</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-14T00:00:00</td_created><th_created>19:15:35</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30507"><pk_ticket>903164</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>08:42:51</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT INDIVIDUAL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30508"><pk_ticket>903195</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>09:06:28</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TAXA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30509"><pk_ticket>903286</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>09:48:08</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCA INSCRIPCIONS</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30510"><pk_ticket>903318</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>09:58:01</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA ASSISTENCIA NUL</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30511"><pk_ticket>903328</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>10:00:35</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA AJUT CASALS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30512"><pk_ticket>903330</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>10:01:38</th_created><val_days_resolution>0.31</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO COMPTE CORRENT</txt_summary><val_time_spent>18</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30513"><pk_ticket>903332</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>10:02:36</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DOCUMENT NOTIFICACIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>eNotificacions</des_category_1></row>
<row _id="30514"><pk_ticket>903349</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>10:10:41</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA TRIBUT RECARREC</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30515"><pk_ticket>903368</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>10:22:26</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PREU ABONAMENTS CEM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30516"><pk_ticket>903489</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>11:16:17</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT HISTORIC NEGATIU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30517"><pk_ticket>903521</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>11:32:31</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA PERFIL DUPLICAT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30518"><pk_ticket>903526</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>11:34:20</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR SUBVENCIO ACTIVITATS ECONOMIQUES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30519"><pk_ticket>903545</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>11:42:55</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA SUBVENCIO ACTIVITATS ECONOMIQUES</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30520"><pk_ticket>903558</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>11:49:53</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CONTACTE MARINA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30521"><pk_ticket>903560</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>11:50:08</th_created><val_days_resolution>0.25</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30522"><pk_ticket>903624</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>12:14:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA IMPOSTOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30523"><pk_ticket>903628</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>12:16:16</th_created><val_days_resolution>0.19</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>12</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30524"><pk_ticket>903657</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>12:26:11</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO CASAL 2025</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30525"><pk_ticket>903739</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>13:06:07</th_created><val_days_resolution>0.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CANVI DE NOM AVTIVITAT</txt_summary><val_time_spent>20</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30526"><pk_ticket>903870</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>14:33:36</th_created><val_days_resolution>5.96</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA DEPARTEMENT ESPORTS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30527"><pk_ticket>903875</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>14:44:01</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO VOLANT</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30528"><pk_ticket>903890</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>15:46:46</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA OCUPACIO VIA PUBLICA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30529"><pk_ticket>903891</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>15:54:14</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLANOLS HABITATGE</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30530"><pk_ticket>903896</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>16:14:44</th_created><val_days_resolution>4.51</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL</txt_summary><val_time_spent>10</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30531"><pk_ticket>903901</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>16:26:17</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR ALTA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30532"><pk_ticket>903911</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>16:51:20</th_created><val_days_resolution>0.12</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RENUNCIA VEHICLE</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30533"><pk_ticket>903915</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>17:04:07</th_created><val_days_resolution>0.22</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CANVI TITULAR ACTIVITAT</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30534"><pk_ticket>903938</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>17:58:48</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RESPOSTA RESERVA ESTACIONAMENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30535"><pk_ticket>903940</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>18:01:38</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CONTRACTE MENOR</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30536"><pk_ticket>903947</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>18:36:48</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECOLLIDA DE MOBLES</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30537"><pk_ticket>903956</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-15T00:00:00</td_created><th_created>18:58:52</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PAGAMENT MULTA</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30538"><pk_ticket>904209</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>10:40:48</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30539"><pk_ticket>904223</pk_ticket><des_remote_connection>HI HA HAGUT CONNEXIO REMOTA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>10:47:52</th_created><val_days_resolution>0.38</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CERTIFICAT DIGITAL</txt_summary><val_time_spent>22</val_time_spent><des_category_1>Certificat i signatura digital</des_category_1></row>
<row _id="30540"><pk_ticket>904231</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>10:54:45</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA RECURS MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30541"><pk_ticket>904321</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>11:34:44</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR ACCEPTACIO AJUT CASAL ESTIU</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30542"><pk_ticket>904413</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>12:10:36</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CANVI DOMICILI</txt_summary><val_time_spent>6</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30543"><pk_ticket>904423</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>12:14:18</th_created><val_days_resolution>0.1</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CORREU</txt_summary><val_time_spent>5</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30544"><pk_ticket>904474</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>12:34:43</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INCRIPCIO CASLA ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30545"><pk_ticket>904527</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>13:05:12</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMTAR CASAL ESTIU</txt_summary><val_time_spent>13</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30546"><pk_ticket>904580</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>13:31:29</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR JUT AUTONOMS</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30547"><pk_ticket>904589</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>13:34:55</th_created><val_days_resolution>0.16</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR APORTACIO EXPEDIENT AJUT ESTIU</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30548"><pk_ticket>904619</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>13:53:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR OCUPACIO DE VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30549"><pk_ticket>904670</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-16T00:00:00</td_created><th_created>15:29:47</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR CERTIFICAT</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30550"><pk_ticket>904767</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>08:14:47</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT IVTM</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30551"><pk_ticket>904782</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>08:57:57</th_created><val_days_resolution>0.09</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA LLICENCIA ACTIVITATS</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30552"><pk_ticket>904800</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Entitat</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>09:11:19</th_created><val_days_resolution>0.04</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA ESTAT EXPEDIENT</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Carpeta Ciutadana</des_category_1></row>
<row _id="30553"><pk_ticket>904832</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>09:28:11</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CONSULTA BAIXA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Informació General</des_category_1></row>
<row _id="30554"><pk_ticket>904980</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>10:39:36</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR DUPLICAT ACTIVITAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30555"><pk_ticket>905175</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>12:01:48</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA LLICENCIA HUT</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30556"><pk_ticket>905358</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>13:32:26</th_created><val_days_resolution>0.05</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA SERVEIS SOCIALS NUL</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30557"><pk_ticket>905367</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>13:39:58</th_created><val_days_resolution>0.08</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PERMIS OCUP VIA PUBLICA</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30558"><pk_ticket>905380</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>13:44:35</th_created><val_days_resolution>0.14</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR RESERVA ESPAI</txt_summary><val_time_spent>8</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30559"><pk_ticket>905421</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-17T00:00:00</td_created><th_created>14:44:02</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CITA PREVIA RECOLLIDA MOBLES NUL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Cita Prèvia</des_category_1></row>
<row _id="30560"><pk_ticket>905549</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>09:31:27</th_created><val_days_resolution>0.11</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONUSLTA AJUT EXTRAESCOLARS</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Beques i Ajuts</des_category_1></row>
<row _id="30561"><pk_ticket>905571</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>09:47:28</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR CASAL ESTIU</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30562"><pk_ticket>905590</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>10:02:09</th_created><val_days_resolution>0.15</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA CASALS ESTIU</txt_summary><val_time_spent>7</val_time_spent><des_category_1>Consultes de procediment</des_category_1></row>
<row _id="30563"><pk_ticket>905596</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M LOCUCIO</des_entry_channel><des_status>FET</des_status><des_user_type>No procedeix</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>10:04:36</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRUCA'M SENSE RESPOSTA</txt_summary><val_time_spent>1</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30564"><pk_ticket>905688</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>10:56:16</th_created><val_days_resolution>0.03</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR BAIXA IMPOSTOS</txt_summary><val_time_spent>2</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30565"><pk_ticket>905838</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>12:13:42</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA APORTAR DOC EXPEDIENT</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30566"><pk_ticket>905862</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>12:25:10</th_created><val_days_resolution>0.07</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO TRAMITAR CERTIFICAT HISTORIC INDIVIDUAL</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30567"><pk_ticket>905907</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>12:52:13</th_created><val_days_resolution>0.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMIYAR PLUSVALUA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30568"><pk_ticket>905960</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Empresa</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>13:23:10</th_created><val_days_resolution>0.17</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>CONSULTA PLUSVALUA</txt_summary><val_time_spent>9</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30569"><pk_ticket>906029</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>15:29:29</th_created><val_days_resolution>0.29</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR PAGAMENT MULTA</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30570"><pk_ticket>906030</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>15:38:26</th_created><val_days_resolution>36.02</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>INCIDENCIA CASAL</txt_summary><val_time_spent>1</val_time_spent><des_category_1>Inscripcions</des_category_1></row>
<row _id="30571"><pk_ticket>906065</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TELEFON</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-18T00:00:00</td_created><th_created>19:21:09</th_created><val_days_resolution>0.06</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>PADRO CERTIFICAT</txt_summary><val_time_spent>3</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30572"><pk_ticket>906148</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution /><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>PRIMER INTENT TRUCA'M</des_status><des_user_type>Usuari intern</des_user_type><td_created>2025-07-20T00:00:00</td_created><th_created>12:23:35</th_created><val_days_resolution>3.05</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>NO RESPON 1  - MATI</txt_summary><val_time_spent>0</val_time_spent><des_category_1>TRUCA'M sense resposta</des_category_1></row>
<row _id="30573"><pk_ticket>906149</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Duplicada</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-20T00:00:00</td_created><th_created>12:25:37</th_created><val_days_resolution>0.92</val_days_resolution><flg_resolution>0</flg_resolution><txt_summary>PADRO ALTA</txt_summary><val_time_spent>0</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
<row _id="30574"><pk_ticket>906158</pk_ticket><des_remote_connection>NO CALIA</des_remote_connection><des_resolution>Resolta</des_resolution><val_rating xsi:nil="true" /><des_entry_channel>TRUCA'M WEB</des_entry_channel><des_status>FET</des_status><des_user_type>Ciutadà</des_user_type><td_created>2025-07-20T00:00:00</td_created><th_created>21:23:35</th_created><val_days_resolution>1.37</val_days_resolution><flg_resolution>1</flg_resolution><txt_summary>TRAMITAR INSCRIPCIO EXPOSICIO</txt_summary><val_time_spent>4</val_time_spent><des_category_1>Tràmits, expedients i tributs</des_category_1></row>
</data>
